Medifast Reviews

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About Medifast

Medifast is ideal for dieters who haven’t gotten results from a traditional healthy meal plan or are considering surgery to achieve weight loss. Medifast is a simple weight loss program that features five meal replacement items and one meal per day. It includes options for support through support groups and health coaches.

Pros
  • Weight loss tracker
  • One-on-one counseling with coaches
  • Free online meal planner
  • Options for vegetarians, diabetics
Cons
  • Not available in grocery stores
  • Expensive products

Medifast Reviews

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    Page 3 Reviews 40 - 240

    Reviewed March 19, 2019

    I began my journey April 1, 2017. By October 16, 2017 I had lost 93 lbs. It was mostly fat. I began exercising midway through. My coach, the books, the friends, the fuelings, a new mindset. Thank you.

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    Customer Service

    Reviewed March 15, 2019

    I first started the program as a client of course and yes the program helped me lose weight. However, once I became a coach, it was ridiculous. I submitted a request more than 6 weeks ago and still no follow through. I called and was placed on multiple long wait times only to be disconnect from the call 60 mins into my hold! They don't care about your health or well being, as long as you keep signing people up and they make money. I would never refer any friends or family to start Optavia. I have been left with nothing but dislike for Optavia.

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    Reviewed March 11, 2019

    I just started the program and missing a ton of stuff in my first order of over $600! I waited on hold over an hour and half two times trying to reach the company just to finally be disconnected. They make it so hard to reach it is very frustrating. So far I think the products are good but the service under their new program. Optivia is horrible.

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    Customer ServicePrice

    Reviewed March 8, 2019

    I had been using Medifast products for 5 years and originally it was a great company with a nice selection of products and it was easy to reach them for advice and ordering. Now since it went over to Optavia it has gone downhill. They send the wrong products or don't fulfill my order. They will not respond to my emails nor can I reach them by phone. They have reduced the products from their original choices to a limited amount, while the prices went up. If I can ever contact anyone I will drop out of this program. New buyers beware! What was once a good company is no longer worth the money.

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    Customer Service

    Reviewed March 6, 2019

    Updated on 7/11/2019: This is a followup to my post of March 6 and to the many complainers since then who have detested the horrible ordering tactics Octavia has been undertaking. Apparently it's not corrected. I think the change in name to Octavia (from just Medifast) was was a hyped up plan to make Wall Street think it had revolutionized this industry. For a while it seemed to work. But I thought it was just just smoke and mirrors. I quit them then but was too timid to short their stock due to the lack of liquidity. I think the market has discovered this (see MED on stock exchange). Whooooosh! I don't wish them bad luck because I never disliked the product--it just became impossible to deal with them.

    Original Review: I've been with Medifast (now OPTAVIA recently) for about 6 years. I now have been using their products for occasional meal replacement instead of veering off to BK or McDonalds. Happy with products, having rejected some of the bad tasting ones by trial and error. My complaint is their new website operation. I have always been able to choose my desired products and indicated a desired ship date. They would give me email notices 7 and 4 days prior to shipment in case I wanted to make ANY changes. This is important because they will auto-ship +one month in the future the same products. This has been no issue because if I wanted to move further out the ship date there was an edit order link to do so.

    NOT so now. On Feb 27 I got an email at 3 am stating they were processing my order that day. There WAS NO advance notice. I wasn't even aware of the looming date (but that has always been MY responsibility, which I'm willing to accept). They offer reduced/no shipping fee if you spend enough often enough. I tried to cancel the order but of course it was too late. Being in contact with my credit card company I was aware of the charge +2days from notice. And I decided to not un-authorize the charge because (primarily from responders on this site) the Return process looks to be a nightmare and probably results in no refund.

    WORSE YET: The OPTAVIA website no longer allows changes to orders, either product selection or date change. Oh I know the link is on the Dashboard page but it will not advance when selected; you get a circle with a diagonal line through it. A phone call to Customer Support (and it does not matter what phone numbers you can dig up for OPTAVIA or Medifast. They all are BUSY SIGNALS--always). One number I got through my broker said, "Your call is important to us" and I waited 30+ min before giving up.

    I did get a delayed email response to a website inquiry just informing me to use the Edit link to change order, of course that didn't work. Oh and that they would "probably" send me a postage paid return slip if I wanted to return the shipped order. But I didn't trust that process. SO, unfortunately, because there's very spotty/useless communication, unacceptable activities going on with their website about orders, and no longer any notices about upcoming shipments immediately before shipping so client has chance to make modifications, and no way to cancel relationship, it seems the only way to stop this madness is to tell my credit card company to "un-authorize" this vendor; which I have done (sadly).

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    Customer ServiceOnline & App

    Reviewed March 5, 2019

    This was a good company for satisfaction when it was Medifast BUT Optavia is BAD. I cancelled my February order yet Optavia had put a hold on my bank account for the order amount. They then shipped the order after I had cancelled. They do not respond on their NEW and improved (?) website and they do not answer their phone. I called my coach and she said to send it back but I needed to pay shipping back. I will not pay $20.00 each way in shipping. I have called 5 times and am on hold > 45 min each time with no answer. They do not respond to "contact us" on their website either even afer 5 attempts. BUYER BEWARE.

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    Price

    Reviewed Feb. 26, 2019

    I never leave reviews but I feel this is too important and I need to share my experience with weight loss hopefuls. I was on this diet for three weeks and I regret every minute of it. First, the gastrointestinal issues this diet causes are awful. At first I thought the food was cleaning out my system but the problem persisted. Then the skin pain/sensitivity started. I thought I was dehydrated so I drank even more water. After 100 oz of water per day wasn’t working I realized dehydration wasn’t the issue either.

    Then the itchiness started. It was almost unbearable. My coach told me to stop eating the foods I was eating most frequently and try something different to see if that helps. It didn’t. No one told me if you have had your gallbladder removed this diet may not be suitable. Now I’m suffering the consequences. Going for an mri tomorrow. Sorry for the “cliff notes” version but I hope you all get the jist! Do your homework and pay attention to the reviews. I wanted to believe in this so badly. Just not worth it.

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    Reviewed Feb. 18, 2019

    I've been on this 5 & 1 plan for three weeks now and I've lost 16 pounds so far. My goal is 90 pounds. Most people who look at this and write a negative review I believe look at this as a diet. It's not a diet, it's a change of habits. And the key I found is you've got to read the book at least the first 5 to 6 chapters. You'll understand why we struggle with our weight gain and loss. How the food industry works against you to get you addicted and buying more food than you need. Once you understand the science behind the scenes it is a lot easier to go on the plan and stay on the plan. The food is fine, I've only found one item I didn't like. Mark Twain said it best. "The only way to keep your health is to eat what you don't want, drink what you don't like and do what you'd rather not."

    If you have weight issues and are on a bunch of meds this program works! Maybe some of the food tastes "yucky" to you. But think about it. You got overweight by eating all the sweet and really tasty food. So you got to ask yourself do I want to continue the way my life is and take medications and eat the food I want. Or do I want to be rid of my medications and be the person that I want and for that I will forgo the things I like. Remember for most of us it's a lifestyle change.

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    Staff

    Reviewed Feb. 10, 2019

    I dropped weight quickly and was excited at first. I saw health improvements in my blood pressure, and again I was excited about it. Now the bad news, the longer I stayed on it, the more damage I did to my body in other areas. My testosterone tanked, my skin started having sore like patches, and even though I was losing weight, I didn’t realize at the time that my body was dumping muscle. As other reviews have stated, if these “coaches” are just in it to help you get healthy, then why make money off of me signing up under you. They use nice words to make you feel good about what you’re doing. I know other people doing this plan now and I see them going through the same things I went through.

    Excited about weight dropping, but they have no legs. They look like they have chicken legs, and it’s not from just losing fat. Lots of muscle has been dumped. As soon as I stopped this plan, my skin cleared back up, unfortunately I am now having to get testosterone and I am doing weight training trying to build back muscle that I have lost. I have now learned that losing that muscle has actually dropped my metabolism and now it would be even harder to keep off fat, as this happens with most diets. As most doctors say, take the slow way, about 2 pounds a week. Keeping it simple by watching calories is the best for your body, cardio is good for you, but weight training helps build a metabolism that will burn more so you don’t have to eat like a bird to stay lean, unless that is what you like to do.

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    Reviewed Jan. 31, 2019

    Food is yucky. I spit out almost everything I tried. The brownies and cookie mix are very difficult to mix and put into the provided paper dish. Very messy. I can't believe I spent that much money for this. I'm throwing most of it away. The snack bars are okay but the rest taste really bad.

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    Customer Service

    Reviewed Jan. 30, 2019

    I cannot believe this is a publicly traded company that boasts about a Forbes rating. Their systems and customer service policies are less than a zero. They have no flexibility, they can't resolve issues, they can't amend orders, they can't change a shipping address if you catch a typo 30 seconds after placing it, they BLAME everything on the fact that 'their systems won't let them make changes' - they do not return calls when escalation to a supervisor is requested...their product is ok but their interface with their customers is infuriating and said plainly SUCKS. I can't believe their investors don't demand they address these issues.

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    Reviewed Jan. 30, 2019

    Lost 26 lbs in 8 weeks, keeping it off! December 28, 2018: My pre-OPTAVIA starting weight was 169 lbs. On Friday, November 16th, I stopped eating anything with sugar in it, and started drinking ½ my body weight in ounces of water. On November 19th I signed up to be an OPTAVIA Coach and 2 days later on November 21st I started the 5-1 Plan. 5 weeks later I weigh 148 lbs… down 21 lbs and a total of 12” (5” off my waist). I have much more energy, increased cognitive clarity, and my hips don’t ache anymore from being overweight. 18 lbs to go to hit my target “high school” weight of 130 lbs. OPTAVIA rocks!!!

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    Customer ServiceStaff

    Reviewed Jan. 24, 2019

    I Lost weight on this plan but the customer service is terrible. Optavia - The company has one major problem that forced me to leave. The people that you as a customer have access to call or contact (even 3rd tier supervisors!) have no authority to fix account issues of any kind. Several of the Optavia people I spoke to on the phone agreed to this problem and were frustrated by it as well. I’m not sure of the logic of this system. The only way for issues to be resolved is by the mysterious “resolutions team” who have no phone or email and can only contact you.

    I was on the program since Early September and to its credit I did lose weight. The way it works is once a month they mail you a box of diet food for the month. The product order is created and ships within 24 hrs. My order was issued for November 22 and a charge was issued to my credit card but nothing shipped. I called a couple days after Thanksgiving to inquire why it didn’t ship. The company and was told a delay was probably due to Thanksgiving and it should ship soon.

    Nothing happened I called a few days later and the agent didn’t know what was wrong or how to fix it. She only offered to have the resolution team contact me. They did not. A few days later my coach called them they still didn’t know what was wrong but issued a second order (each around 400$) without canceling the first. A few days later nothing happened. It was suggested that perhaps an item in the order was confusing the computer and a third order of different items was charged to my card. Again nothing shipped. I called again. Same story no explanation but a promise that I would be contacted. At this point there were about 1000$ of charges to my card with no explanation.

    My coach called and was given a promise of a callback and an email canceling the orders. Nothing happened. I did receive an email stating that nothing should block my emails but that was all. A different agent told me that they don’t have a method of canceling orders! My coach called again and was told by a supervisor that there was a hold on my account from a prior order and I would need to call.

    I called again and spoke to a supervisor. She had no explanation for why it took six or seven calls to get any information and why in three weeks of no one contacted me from the resolution team. I explained what happened with the prior order. In October an order was shipped to me but I never received it. I called Optavia about five or six times about it. I was promised that it would be looked into and I would be contacted which did not happen. On one of the last calls in October I was told I would be refunded the amount of the order that was lost and I would be contacted regarding the refund because the phone agent has no authority.

    After no response from five or six calls I contacted my credit card to dispute the charge and I said I’m hoping that they will eventually get back to me and work it out somehow or at very least tell me what happened to the package. The credit card attempted to contact Optavia but they didn’t respond. After 45 days the credit card resolved in my favor. The supervisor had no explanation for why I was not contacted for the original problem. There was a record of my complaint with it but no record of a response. She promised to issue a rush response to the resolution team and they would call me in 48 hours. She also said even if I agreed to pay back the refund which I was promised she could not release my account without the resolution team.

    I said, "What happens if they don’t respond in 2 days?" She said I can call back and ask for her by name in the Las Vegas office. I waited 2 days with no response. I called and asked for her but I only got a line that rang without an ability to leave a message. I called again and finally canceled and was promised a cancellation email which I still have not received. I also sent a final letter by mail to the company. I received a call from UPS several weeks later stating that the lost box was insured and that they would refund the amount to Optavia. The UPS person was surprised that the company waited several months to contact them and that they did not try to resolve the issue with me.

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    PriceStaff

    Reviewed Jan. 21, 2019

    After reading many other reviews, both good and bad, I wanted to weigh in on the Optavia plan. I have been overweight/obese for most of my life. However a few years ago I crossed into morbidly obese. I also had diabetes and severe asthma plus a bunch of lesser things. I wore an insulin pump. I took lots of inhalers, pills, nebulizer etc. for my asthma. I was very sick and depressed. My grandson was complaining that I wasn't doing things with him because I felt sick all the time. I was terrified of surgery for so many ways but especially because I knew too many failures and too many that didn't lose as much as I needed to anyway.

    Enter Optavia. After 18 months, I stopped take insulin and became diet controlled. My asthma is still a problem, but I am taking half or less of the meds I took. Other things also resolved or improved, AND I am down by 185 pounds!!!! In other words I go to normal stores and buy normal clothes. There are many things I could complain about. I have a lot of nutrition education. I have a degree in biology. I was an EMT. I disagreed with some of the rules and had research to back it up. I did not like the food. I could go on and on. But I was desperate and headed for an early grave.

    Here are the pluses- did I mention I lost 185#? The Optavia program works. Period. I don't need to love my food. I need to eat to sustain my body. I can other things and I can eat to live. Most of the food is ready to eat or almost ready. Add 3 T water into provided disposable dish, microwave for 1 min, cool, and eat. Or tear open the wrapper on a bar. After a while some of the food will seem tasty. The food on Optavia is healthy. No artificial stuff. It is sweetened with stevia. Each fueling contains carbohydrates, a bit of fat, carbs, protein, and fiber. They also are fortified with many vitamins and a probiotic. So this is easy and keeps me out of the kitchen which is one way to eat less.

    The coach and other materials are a big key to success. My coach kept me on track. Not through keeping track of my compliance but on meeting my goals and not giving up. She allowed me to work the program in my way, but encouraged me to make choices that would lead to success. I have been in transition for about 5 weeks, and I have not gained weight overall.

    Yes it is expensive. So are insulin, inhalers, other drugs, sickness, special equipment, even with good insurance. Yes I could go on a keto diet on my own. I have been on many diets and had success. But with this I don't have to plan to make special diet meals. I don't have to do much or any work to eat. Some people are upset that the coaches get paid from the food you buy. As frugal as I am - and frugality can equal weight gain- losing the weight is saving me a lot of money so far. I don't want to ever do this program again! But I am glad I did. I would recommend it to anyone whose doc will OK the program.

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    Verified purchase
    Customer Service

    Reviewed Jan. 18, 2019

    I tried to return some items that were horrible in taste. I had two RMAs and set both in the same package. They refunded the smaller of the two. I called and complained but they refuse to do anything to help. I have emailed and they don't respond. Worst customer service ever. The diet however works if you can stomach the horrible for. I still have about 200 dollar worth of the crap in my closet. You could save money simply doing the Keto diet that all this is the lack of calories to me gets a little unhealthy and started making me light headed at work so I stopped. With the fact I couldn't eat the cardboard anymore also help me quit.

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    Customer ServicePriceOnline & App

    Reviewed Jan. 2, 2019

    Just sat on the phone for 30 minutes to cancel my account because they have no place on their website to do so. The food is blah so I decided to cancel in November. Couldnt reach them by phone (it was the weekend) so the most I could do was change my $329.00 order to a $19.00 one. Forgot to call to cancel in December so they sent the 19.00 order again (automatic shipment) and charged me $17.95 to ship a box of brownies. I paid a total of $60 for 2 boxes of brownies because they make canceling your account so difficult.

    Finally made it through today and asked if they send any notification of the account being made 'inactive' and was told they do not. I have a feeling I am going to see another charge next month, despite my having canceled. Nothing worse than doing business with a company that PURPOSELY makes reaching them so difficult and who REFUSES to allow you to cancel via the site you signed up on.

    They know the extra step of calling and waiting for 40 minutes is an inconvenience and they will get more orders (and money) for their crappy product simply by making it difficult. A company who has to manipulate its customers into continuing to buy their crap instead of creating a product that customers WANT to buy is never a good company to deal with. I will never purchase their product again. I will also never recommend their company again. As a professional blogger, that can cost them BIG.

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    Reviewed Dec. 14, 2018

    I am so disappointed! I got SO SICK on this diet, I mean I could not leave my house because the product ran right through me! I tried it for 3 days and it made me nearly bedridden. I do not have a gallbladder, so if you do not have your gallbladder STAY AWAY FROM THIS DIET AT ALL COSTS! And to top it off, the return process has been a NIGHTMARE!!! I have been waiting for over 30 days and keep getting told that I have been escalated and to wait a few more days. Those few days have turned into weeks. Something that I had hoped would help, made me feel horrible. Such a disappointment.

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    Reviewed Dec. 14, 2018

    I started my journey to optimal health in May 2018. I decided to begin my journey after a doctor told me that I was prediabetic and needed to go on a drug called **. As a nurse it really hit home that I needed an intervention in my own personal health to put myself back on track to living a healthy life. Fortunately my younger brother introduced me to the Optavia plan and a personal Health Coach to guide me on my journey. In just three months I had lost over 50 lbs. My blood pressure had dropped dramatically back into the good range, my arthritis in my hands and joints is virtually nonexistent. I move like a new person and my A1C has fallen back into the normal range. My most recent lab work was all back in the normal range. After years of having Drs tell me to lose weight I finally had a system and a Coach to help me get it done. After 8 months the weight is still gone and I still have the support of the OPTAVIA Community.

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    Reviewed Nov. 7, 2018

    I lost 50lbs on this plan. It changed my life completely and I am so thankful for it. I did the program for 5 months in 2014 and lost 50 lbs. I have been able to maintain my weight loss for years by using the healthy habits I was taught by my coach. I just recently jumped back onto Optavia and have lost 7lbs in a week. I feel great and the food tastes great. I am sleeping like a baby too which is wonderful.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2018

    I called Optavia on 9/25/18 and informed them I would be returning my entire order, within the 30 day time frame and the box had never been opened, the Rep said no problem, sent me a UPS label and I dropped it off that day costing $33.23. The box was delivered on 10/1/18 and after weeks of not receiving credit, I called Optavia on Thurs. 10/18, they took my information and said the Resolution Team would be contacting me within 2 days. I also contacted my Coach, filled her in and she said she would contact them Friday morning.

    She didn't call them until Sat. morning and I still haven't heard from the Resolution Team. Called again on 10/23 and asked for a Supervisor, no sup available, "Jay" assured me he sent my request to every Sup in the building and I would receive a phone call that day. NO CALL of course!!! Contacted my Coach and left an message on the website stating I would be filing complaints with the Attorney General of Maryland (company HQ, Oklahoma (my state) and Nevada where the return was shipped as well as the Consumer Protection Agency and Better Business Bureau of all 3 states. My Coach notified me today that Optavia would be processing my refund as of 11:00 a.m. today -- ALL I GOT WAS AN EMAIL STATING THEY RECEIVED MY RETURN -- STILL NO CREDIT ISSUED!!! I encourage all of you to write to the above listed offices so they can shut this company down!

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    Reviewed Oct. 20, 2018

    My doctor's nurse suggested I try this program and she was my coach, ha... she knew my health problems... high blood pressure, AFIB, Thyroid, my gallbladder has been removed and I have had a bowel resection! The fueling’s have soy oil as the first ingredient. If you have had your gallbladder removed you cannot tolerate soy oil, not only did I have gas, cramping a bloated stomach but diarrhea that smelled horrible and I secreted an orange oil from my anus for two weeks. Was only on the program for five days. She told me it was just my body cleaning out what needed to be cleaned out! I am now having to go to a gastroenterologist. It has gotten that bad. I cannot eat anything with soy oil... and everything almost has it. Watch the ingredients in this. It is bad, when I asked for a refund, I got a runaround. I don’t have the energy to pack it up and send pack. That is how sick I am! Beware of this diet!

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    Customer ServiceStaff

    Reviewed Oct. 11, 2018

    Wish I had seen these before I got involved with this company. Turned out I had an allergic reaction to their food. Was assured I could return the kit for a full refund. That has turned into a huge pain! 1-2 business day my **! This company has amazing customer service when you are GIVING them money, but God forbid you attempt a refund. Daily calls (that they have no record of)... because I have nothing better to do with my time than sit on hold EVERY. SINGLE. DAY.

    Repeatedly told the "Resolutions team" would take care of it. The "Resolution team" will be in touch. I've provided the tracking number to them daily... delivery was a week ago. Still no refund. Angry doesn't begin to express how I feel about these people.

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    Customer ServiceOnline & AppStaff

    Reviewed Oct. 9, 2018

    I purchased the 5&1 program from a friend. I told them from the very beginning that I had high blood pressure but was assured by her and another coach that the Optavia products were safe for people with hypertension. Once I received a month's worth of the product, I saw that all the bars and shakes (Fuelings) are high in sodium. I consulted my doctor and he immediately told me to stop taking the products. He was shocked on how high in sodium the bars and shakes are and was told they should never have recommended this program to me. Be aware that the "coaches" are not health professionals so they are not qualified to give you medical advice and should not have told me it was safe for me to take. This is a MLM company so these "coaches" want to make money so in the end they will say what you want to hear to make a sale. Lesson learned.

    According to the Optavia website, I can receive a full refund if I mail the products back on my own dime. I did so and paid extra to make sure I could track the package and receive a signature that it was received. Their website and the customer service representative who processed the product return said I should receive a full refund in 2 business days once the package is received at their warehouse. Wrong. My package arrived 9/25 and was signed by one of their employees so I know they received the package. After two business days, I call customer service to inquire about my refund. She is shocked I haven't been refunded my money since the refund should have been processed in 2 days. She contacts the warehouse and they have no record of receiving my package. In other words... the package is lost in the warehouse.

    She put in a request for my package to be located and said I would receive an update in 48 hours. After 48 hours, I still have not received updates on my package. I call again today and I'm then lectured by a customer service representative that it is unrealistic for me to expect them to process my refund in 2 business days despite their website stating that 2 business days is their refund policy AND 2 other customer service representative telling me that 2 business days is their policy. Seriously... She then said since it's only been 10 business days so I should not have expected a refund to be processed any earlier than today and once it is processed, it will take an additional 7 business day for the funds to show up on my credit card.

    I mentioned to her that my package still hasn't been located in the warehouse so unless it's suddenly been found, I was dubious I would have my refund processed today or any time soon. She then put in a request for the search of my package to be expedited. What a mess!!! Take my advice and avoid this company. I'm disputing the charges with my credit card company and I'm going to let them go after Optavia. Tired of getting a different answer each time I call (with really long wait times) only to still not have my refund processed. Their website says one thing and their customer service reps say something else.

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    Customer Service

    Reviewed Sept. 1, 2018

    I purchased a month's supply (I was told that of course, you spend more than $14/day on food. I don't, unless I go out to eat and the $14 doesn't include your lean and green.) Some of the ladies at work have been quite successful at losing weight-noticeable weight loss. I have been on it 3 days. I find that the food is all soy and within 30min by stomach/intestines are killing me. Terrible gas and I'm at work. I'm guzzling water because the food is so dry and bloating (so the water part is good). I dread the next snack. I only need to lose 10-15 lbs, but it's still very difficult. I can't stand the taste of the stevia which is over-powering in the drinks. I just don't see how you transition from this non-food to real food without gaining weight back. The woman I asked about the program wants to phone me every day with a pep talk. I'm not interested. I can read the literature, don't want the "rah! rah!". Nonsense.

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    Lori increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with Medifast, Lori increased their star rating on Aug. 14, 2018.

    Updated review: Aug. 14, 2018

    I did receive my refund on this! The wait time was longer than expected and inconvenient.

    Original Review: Aug. 7, 2018

    Medifast Direct - This is such an excellent program! I lost 25 pounds the first month. But I made an accidental “extra” order that was almost 500 dollars. They started the return in the phone and I sent the package immediately, never opened the box, and have communicated with them in a very nice manner every other day for about 16 days. Every time I talked to them they assured me they were taking care of it. I have never gotten my money back.

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    Staff

    Reviewed July 29, 2018

    I signed up because a "friend" was doing it. It is an easy plan to follow IF your system can tolerate it. What I disliked was my "coach"/"friend" 1) did not tell me she was being paid as my coach although she wasn't qualified to be one at that point and I didn't know I was helping finance her own ability to stay on the program; 2) she told me that despite my completing a health assessment which included Hashimoto's that this diet would be fine. When I experienced gastrointestinal issues, she told me verbally that it was likely a bug I'd picked up on a recent trip and to stay on the program. I finally went to my MD with the brochure in hand and she told me to GET OFF as the program option that I was on it is filled with artificial sweeteners which is horrible for gut health.

    **It can work as a complete lifestyle transformation for some but know your body first and foremost. Also know that your coaches are paid based on the number of repeat clients they have and that you should ONLY use people as your coaches who have either a master's in nutrition or at least a certification from the non Optavia certified Coaching program but from one of the nationally recognized programs not affiliated with this program for best results.

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    Verified purchase

    Reviewed April 30, 2018

    I'm a 74 yr. old male and my wife is 70. My wife wants to lose about 50 lbs. and decided to start the OptaVia program. I was only over my desired weight by 10 lbs. However, to support her, I started the program with her. After 30 Days she has lost 15 lbs and I reached my goal weight. Because of our age we are not following the 5 and 1 plan. We eat 4 OptaVia replacement meals and 2 lean and green (4 and 2 program). Aside from getting used to only eating 800 to 1000 calories and getting used to the taste, this program is easy. Buy the meal replacements and follow the plan. Currently, my wife is caring for a friend. She packed enough MRs for 3 days (easy). We keep some MRs in each car for emergencies (like when your away longer then planned).

    I have dieted before and lost weight by just counting calories. I believe the majority of people who eat 800 to 1000 calories a day will lose weight. You don't need OptaVia. However, you may not be eating a healthy combination of nutrients. OptaVia MRs seem to be providing a good mix of macro-nutrients and vitamins throughout the day. In closing, here is my recommendation: Get an OptaVia coach, buy the food, read the books that come with the program, follow the plan, all the plan. Don't stop after you reach your goal weight. Transition to the lifetime plan and you won't have to restrict your body to less calories then it needs ever again.

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    Reviewed March 24, 2018

    First off, it (Optavia) only works if you follow the plan. The food is good but people need to keep in mind that these items are full of vitamins and minerals that provide you all of the nutrients that your body needs. So the food does have a vitamin/mineral like taste to it like any protein powder does. I've lost 5.4 lbs in my first week. I no longer notice the mineral taste. I've been 100% compliant to the 5:1 plan since starting. I got headaches the first few days but that went away as my body got used to the plan. My energy level went up after the 3rd day. I look forward to each fueling and my lean and green. This is a lifestyle change. If you aren't willing to make a lifestyle change this program isn't for you.

    You can sign up for auto shipments which gives you some discounts and reward programs. I haven't had any issues with my orders. I even placed a second order to give myself more of an assortment. You have to go in and alter your items. If you don't do that then they will auto ship the exact items that were shipped last time. All of that was told to me by my coach and is also on the website. My coach has been awesome and is very accessible to answer any of my questions.

    There are over 60 fuelings you can choose from. There are hacks you can do to enhance some of them to make them better than they are... there are so many resources available to customers. Weekly webcast, Facebook pages, Pinterest and Instagram to name a few. You have to put in the time and work if you want the program to work for you. If you fail using this program it's because you didn't follow it, utilize the resources they provide you or read the information that is available. If your ready to be committed to meeting you goals then this can definitely work for you.

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    Reviewed March 12, 2018

    I signed up for this diet plan Medifast/Optavia. Received the first month "food". Had NO communication as to how I liked the food that they had chosen for me at a 'discounted' price of $350+. I went into my account a few days before the 30 days was up to make some selections as to what I wanted (some of the foods I could not tolerate) only to find they had sent out an order of their choosing. I had no communication from them whatsoever either inquiring how I liked the product or that they had sent out an order. I want to deal with a company who respects their clients and that is not so money driven. Will keep you informed.

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    Reviewed Feb. 23, 2018

    I have really enjoyed Medifast for the last few years and have found their website and ordering process to be quite secure. Last week I received a routine email telling me that my Medifast order would soon be on the way. I called the Tel. Number given on the email to cancel the order and was given a run around of strange requests for my Credit card, etc. I did give too much personal info and card number to an operator who sounded like she was overseas. I felt uneasy afterwards and went on Medifast website to find that the telephone number on website different from the email - the numbers had been re-arranged. The Medifast website operator said she would make a note about the number on email being wrong.

    I hope she did. I canceled my credit card and am in the process of having it replaced. Please be aware of the emails sent to you from Medifast - someone purposely rearranged the Medifast phone number. Don’t make the same mistake I did. Order only from the website. This is a very careless error that compromises the consumer’s personal info.

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    Reviewed Jan. 25, 2018

    I'm a 54 year-old male that started out weighing 287 pounds. My wife decided to give Medifast/Optavia a try and got me to try it with her. We are at the 30-day mark and I've lost almost 22 pounds while my wife has lost almost 15 pounds. I am not big on pushing diet plans, but I must say that once you get past the first few days and once you're able to narrow down the Medifast/Optavia items that 1) you like, and 2) that satisfy your hunger, this is a very easy program. My wife and I are now kind of on autopilot because we know what we like and we purchased a lot of Medifast/Optavia products to select from.

    I like that Medifast took back the items we determined we didn't like and replaced them with new ones we selected. I will say that it is NOT an inexpensive diet, as the products we purchase cost more than I would have expected. Still, for us the products and results are worth the expense. So if you're looking for something to get you kick-started and you can afford the cost, I highly recommend the Medifast/Optavia plan.

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    Reviewed Oct. 19, 2017

    I started Optavia 5 & 1 plan in late August to try to lose 20 pounds. I managed to lose 15 lbs in a month which is great results. It was simple to follow and overall easy compared to other diets. The website is not very user-friendly and food is overpriced. The problem is that most of the food has cardboard taste but still edible. Lean and green meal was only meal I truly enjoyed. After a month I was bored with food selection and not a lot of options more than bars for people on the go without microwave or blender to use.

    The biggest issue for me is that I found a live bug in my pancake package that was sealed inside. I contacted the company and was assured they had pest control and it couldn't possibly be true. Being called a liar by an organization whose products you purchased for a month because they don't want to take accountability for a possible glitch is not a great feeling. I can't support a company that has poor customer service.

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    Reviewed Oct. 9, 2017

    I have been on the program for 3 weeks, and I have lost 40 lb. Other than the first 3 or 4 days, which is a period of transition, I have had no hunger. Some of the food doesn't taste good, but 75% of it is good. I have had no cravings except for two nights for a couple of hours, more mental than physical. I went in through Take Shape for Life what's Medifast to take advantage of the free life coach, so far so good. That held my hand the first five days when I needed them. And now I am just coasting down, many, many, many helpful videos. So yes I will absolutely be recommending that to three of my friends once I get down further and further verify this success that I've had so far. By the way, this is the first time that I have had success like this in my adult life and I am 56 years old and I have tried every product and program out there.

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    Reviewed Aug. 23, 2017

    One of my friends who is a doctor encouraged me to consider Medifast a long time ago. Since it had a great reputation, I decided to order from them. Since then, Medifast has helped me reach my weight loss goals. Initially, it was a challenge because I was changing lifestyle patterns. Still, I've lost 50 pounds at this point. I need to lose another 15 and I'm finding it a bit harder because I'm not exclusively eating Medifast Food. Overall, using Medifast was a good experience.

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    Reviewed Aug. 14, 2017

    A conversation with a friend of their experience made me try Medifast. The first week is a mental challenge because of being in a certain pattern of eating. I had to adjust the lifestyle where I stopped going to lunch with people. I would have a coffee or a piece off of lunchtime, so it's rearranging life, but after that first week, it was very easy. I did exactly what they said to do and in the course of about three and a half months, I lost 53 pounds. They helped me achieve that in an extraordinary way. I feel fantastic and sleep like a rock. Also, everyone I talked to at Medifast has been fantastic. I only had a few interactions with them, but they've been very helpful. I'm very thankful for the product and for them helping me in the process because it helped me sort out food, health and habits. It's been a blessing to my life and the experience has been outstanding and life-changing.

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    Reviewed Aug. 13, 2017

    I saw a video on YouTube of someone reviewing their experience with Medifast. It seems like a way that I could cut back on calories but still get the nutrition that I needed because it had all the vitamins and minerals. My experience going through the diet started off well and I was surprised by how good a lot of the meals tasted. But then as the diet progressed, it got really monotonous eating the same things over and over. I didn't experience any more weight loss with this program than I would if I just changed my diet. I think the results are overstated in a lot of the publicity and that was the biggest drawback for me. I really like that it was convenient, but it wasn't quite what I expected. The only interaction I had with the team was when I called to stop my subscription, and they were very helpful.

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    Reviewed Aug. 9, 2017

    I want to work through a program where I don't have to make decisions and just have to follow it and the food that's sent. I'm always on the road so I also like that it was just things I can throw in my bag or in my suitcase when I fly. It's really hard for me to work on losing weight when I'm always on the road and I might have to book a flight and go somewhere the next morning. I'm just kind of never prepared with meals.

    And probably the toughest part is the social events during travel. People want to do lunch together and things like that and it's tough trying to figure out how to handle things in those cases. So I don't follow the program purely. I'm trying to work with people in network so I would go ahead and have lunch with them and I'll try to do something healthy. And the fact that I'm doing Medifast the rest of the time makes me motivated too when I am doing that meal on my own, to make it be a healthy choice, I'm not undoing the work that I've been doing and then kind of get back on it.

    I called customer service once to cancel or pause my order because when I started ordering things I didn't actually start the diet till later so I actually had a stockpile of three boxes. They're very helpful and one thing I really appreciated is that there was no push back. Nobody gave me a hard time and tried to sell me something else. In my life weight will always be a struggle and I kind of accept that I'm going to have periods where I do well and periods where I need to get back on the wagon and I do like doing structured programs like this occasionally. And so having an experience like that makes me more open to doing it again. If I know that I can do it and I can shut it off whenever I want and nobody's going to give me a hard time. I was trying to get my dad to do it too and he's in a different state. We could both do it at the same time. It's not a difficult program to follow.

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    Reviewed Aug. 5, 2017

    I was a Medifast user before and I was a returning customer. I had them due to medical reasons. It was recommended by my doctor. The first time I used them the diet was easy and fast. For a while I felt very good using it then I had a medical procedure and I have to stop. I was also traveling out of the city for a long time and when I came back my next order was due and my previous order wasn't even opened. But I plan to come back at some point. It has definitely been a positive experience. If it wasn't, I won't come back.

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    Reviewed Aug. 4, 2017

    Medifast was suggested by our primary physician. It seemed like an easy way to lose weight. The difficult part for me with every diet is to figure out what I can eat. With Medifast, that decision was easy to make and that's why we chose it. I order online and everything arrives on time. The diet is reasonable. I love it. The meal bars can be used for snacking and it’s good tasting so I like it. When I first tried it nine years ago, it worked very well. I lost 50 pounds and my husband lost 90. So, it was very good. But lately, I was out of control. In order for this to work, it’s helpful if you can make it the most important thing for you to lose weight and it should take priority over everything. We lost a lot of weight after this and then we gained again two years after that. We tried several times and without so much success. If you try to do it just hoping that eating the meal will help, it's not working. It needs dedication very much.

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    Reviewed Aug. 3, 2017

    I wanted to lose weight quickly and I wanted it to be easy. I didn’t want to weigh and measure things and try to figure out what to eat and what not to eat. I wanted it to be simple which it was. I stopped using Medifast for a while because of personal things and now I’m back on it again and I’ve lost 33 pounds already. I was hungry at first but I've been feeling better for a long time. I know when it’s time to eat because I start to get hungry and I eat every two hours because you eat five of their meals and then the lean green. I could do it all myself and I didn’t have to worry about going to meetings and weighing myself in front of other people. The plan was perfect for what I wanted.

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    Reviewed Aug. 2, 2017

    Medifast was convenient and I finally lost some weight. When I started the program, I did a month’s worth of meals. I didn’t do great the first week or so but this changed over time. Then I experienced an increase in energy and I felt full throughout the day and more positive. The Medifast representatives have all been helpful but the website ordering was a pain. So, in some cases, I called in and placed my order over the phone, which was a lot easier and more convenient.

    In ordering, I had two options — to do the automatic renewal program where they automatically send you another order every month, which was more convenient, or to place your order every month manually either on the website or by calling in. Medifast gives discounts to people who do the monthly automatic renewal, but not to those who choose not to have it. The program works well but the products are overpriced. There have been some months when I wanted to order from them but I didn’t have the budget to do so, and this threw me off my weight-loss goals. They could do more in offering customer loyalty discounts to people who have been using Medifast for years now.

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    Reviewed July 26, 2017

    I travel for a living so I don’t have the option to buy groceries and cook for myself. When I first started doing Medifast years ago, it helped me achieve my weight loss goals. It's good when you use it but you really have to do what it says - five meals a day and eat your one lean and two greens. However, I have children now so I'm eating behind them or eating what they want which is not always the healthiest.

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    Reviewed July 25, 2017

    I had a friend who used Medifast and I went with it because I wanted to lose weight. It was also easy. I lost a lot of weight (about 35 lbs) a couple of years ago and it was good. But I’ve put the weight back on so I want to get it back off. I’ve been off and on Medifast but I started this week hardcore on it. I had a headache the first couple of days because I don’t do the caffeine thing. But it’s fine. It’s kind of challenging with kids at home during the summer though.

    The thing about Medifast is it is a low-calorie diet but you get your vitamins and nutrients. However, it is like little supplements and a little cardboard-y. I could do a Keto diet and get the same thing going on. I could also do arugula salad with goat cheese and be fine with it and still do the same calorie content. Also, the website is very difficult for people to use. Every time I’ve gone in to their website, I’ve had to call customer support for some reason, whether I was locked out of my account, it didn't accept my password, or the motion coach they sent me worked or didn't work. I don’t like having to call just to make an order.

    The website is also not intuitive. It could be more informative so that customers can do their things on their own. I didn’t know that I could move my shipping day out. I didn’t want to order unless I could make it easy. The website is tough and it’s not very clear about joining Medifast Advantage. The website needs to be more friendly and automated. Medifast also needs to have better promotions. They’re expensive for what I get and I don’t know how long I’ll be a part of it. If I want to just drop 15 lbs and get on the weight loss thing, then it’s good to do Medifast. But as far as being on it long term and maintenance, I do not think it’s very good.

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    Reviewed July 24, 2017

    I saw how Medifast worked for my ex-husband so I decided to use it too. I lost ten pounds in under two months. That's not horrible, but it's not what I was hoping for. But, I feel satisfied with the meals. I follow directions on some of them, and it's inconsistent on how it cooks. I've learned to adjust directions on some of the things, like the amount of water.

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    Reviewed July 23, 2017

    Medifast sounded like a good product to help jumpstart a little bit of a diet and exercise program so I used it. I've known them through word of mouth. It's a bit expensive but not really if you think about it as meal replacement. It helped me start with diet and exercise for a period of time and I lost 8 pounds. The hardest part about it is the mental thing that you have to do to realize you're just eating bars. The first two days were hard, then after three days, it's bizarre. You're just not hungry. However, it's very hard to transition away from it. It's not a really good transition path and you obviously can't stay on it forever. It is very effective for a short term weight loss, but there's no long term strategy there.

    I recommend it with caveats. It's helpful to know what are you using it for and is it going to meet your needs. I recommend it depending on what you're trying to do and what your goals are. It might be helpful for you or you might want to do something else if you're looking for like a longer term lifestyle or something that’s more sustainable.

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    Reviewed July 22, 2017

    I purchased Medifast several years ago and my weight came off quick. It helps me achieve weight loss goals. I had more energy as I wasn't so full all the time. It was satisfying and it helped me to curb my hunger. I liked the bars but I didn't like the mashed potatoes. It just had a weird taste and the consistency was kind of tasty. However, I have a lot of weight to lose, and I'd have to be on it for a long time. It worked but I just can't afford to keep doing it.

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    Reviewed July 21, 2017

    I was trying to lose weight so I used Medifast. I order online which is convenient in choosing what I want and I find the shipping cost too high so I try to avoid it. I've tried different things but the food becomes too boring after a while and I don't feel like having it anymore. They use the bars and there are some meals that I thought tasted horrible. Also, there isn't enough variety and it's hard to keep eating that food. But it makes me feel full for a while and I lost some weight in the couple of weeks that I've tried it. Overall, my experience is good.

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    Reviewed July 20, 2017

    I love Medifast. When I was on it years ago, I had to get it from the doctor. I lost 60 pounds then I kept it off for 15 years. I gained some weight back so I figured I would go back on it. This time, I’ve been using it for seven weeks and I’ve lost 18 pounds. Another seven weeks more and I’m set to go on maintenance. I do the treadmill every day, so that helped make it come off faster. I used to do it the treadmill an hour but it’s low calorie so I just do half an hour now. I love the food. I don’t love everything, but I have my favorite. It's the easiest diet ever because I'm not hungry. I do the 5 then I have a lean and green. When I was on it before with the doctor, I was only having five shakes a day. I survived, so I figured skipping the lean and green once a week is not going to hurt me. I feel good. The first week, I felt very tired and I had no energy, but after that, I'm fine. It was my body adjusting to the low calorie. I feel great. It's an awesome experience.

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    Reviewed July 17, 2017

    One of my niece's friends had lost weight on Medifast and we’ve used it on and off through the years. My sons and my husband had done it, too, but my niece and I are ones who did the best on it. My sons stopped because they got very constipated on Medifast. We’ve kept it off and we didn’t get down to goal but at a certain point, it stopped working. I had a health coach, Helen, and unfortunately she gained back most of what she lost. But we've lost weight and we're happy. In fact, I lost 40 pounds. I did Medifast because I wanted to make sure my sugar level is down and Medifast helped me. I’ve got my sugar level within the normal limit. I never had to go on medicine so I was good with that.

    It took a little while to get used to the diet but I got to the point where the bars were okay. They had a very Vitamin E taste. I was eating the peanut butter once and my niece ate the mint and the chocolate crunch. We would take the brownies and the pancakes and make muffins out of it. Other than that, we really didn’t like too much of the other stuff. Medifast has to make their stuff a little more palatable. I like the Atkins Bars and I have one of those for breakfast. Those are really good. They have more calories but less sugar than Medifast. My husband had also tried WonderSlim and the food is much better. The bars are much better than everything but they have more calories. Also, Medifast has the amount of calories for men the same as the amount for women. It’s a very low calorie diet for a man to have the same amount as a woman and it doesn’t make sense. I told my sons and my husband and they eat extra protein or have extra bars.

    But I don't do Medifast now. I just make sure that I eat protein and vegetables and stay away from all carbs. Medifast got the taste out of my system so I don’t have any carbs or anything and I’m okay with that. That’s why we haven’t ordered it. I can eat a lot more food and I don’t gain weight. I even tried doing Medifast again which took about two weeks and I lost a pound. I followed it and did the treadmill everyday. At this point, I have to do take off the last 20-30 lbs on my own.

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    Reviewed July 15, 2017

    I've tried so many diets and didn't stick with them or they weren't for me, so I tried Medifast. They were delicious and made me feel full. I didn't feel like snacking all the time, but I have to follow it very strictly. I have to stick with it and not waiver. I lost 35 pounds the first time I took it, and it was awesome. I met my goal and I felt better in general because I was exercising more. Their reps were very helpful and friendly. If I had any questions about anything, somebody was always there to help me. I didn't have to wait 15 minutes on that 800 number and I was very pleased. A lot of people may not be able to do it because it's pricey, but my experience with them was great.

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    Reviewed July 14, 2017

    My wife's coworker lost a tremendous amount of weight. My wife couldn't help but notice and asked how they did it, and the answer was Medifast. I've finished using it, and my wife is continuing to use it in a maintenance kind of a format. When we first went on the program we each lost 70 pounds. It was truly transformative. It takes discipline but it works. Our experience was pretty good although, in the ensuing years, I've gained another 20 pounds back. But I can carry that.

    The first weekend made our head spin a little because of switching from a glucose diet to a ketone. But once I was over the initial wham bam and I saw that I've lost five pounds in the first week, I felt I could do it. In the following months, we called food just in time. When we started to feel hungry, it was time for another Medifast. But we were surprised that we did not feel hungry and that was a key. At no time did I feel hungry.

    The Medifast plan called for Medifast meals or snacks right up to dinner time. And it prescribes an amount of a protein, like seven ounces of chicken and two servings of vegetable on the plan. But we found that was too much so we split it. We'd have ourselves a piece on lunch. We'd have maybe three ounces of chicken and 1 service of vegetable and the Medifast meal at lunch. Then at dinner, we would have the other half of the chicken and another vegetable or two and it worked out. Food just in time.

    Medifast took us off of our regular pasta and bread diet. We learned how to eat because it's nice. We still go up and down the grocery store aisles saying "That's poison, that's poison, that's poison" for all the processed foods. That helps maintain going down the road. Also, my blood pressure came down, and I was approaching diabetic and that reversed. The surge of energy was also a huge benefit. We go to the dog food store, I have a 35-pound bag of dog food, and then pick up another bag. That's 70 pounds. and that's how much I lost. I would recommend Medifast to anyone and encourage them to commit to do it for at least two or three months.

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    Reviewed July 13, 2017

    I went on Medifast for a couple of years and I lost 40 pounds in a month. I was happy with that but I've recently put it back on. I ordered some more and I had to take a prepackaged thing so I couldn’t choose the things that I like. That doesn’t help me with my diet if I don’t like the product. They’ve sent me a lot of snacks and bars. They pre-shipped me out a second order, and I didn’t realize they were going to do that. So, I've got another $400 order, and I haven't even started the first one. I have to send it back, and it's going to cost me to send it back. I haven't been happy with them. I think it does its job when you do it, but I'm having a hard time getting back on it.

    They didn’t tell me that they have an auto-ship every month on the phone. Last time, my coach canceled it for me because he told me they'd do that if I didn’t cancel it. It's been two years and I forgot. They said, in the next order, I could order what I want, but I've ordered a couple of times before and they wouldn't let me. They said it was a first-time order. I like the chili better than anything. I didn’t get one of those. I like the oatmeal for breakfast, and I didn’t get one of those. It's not things that I like. The bars are good. I'm just not on that. I'd rather have soup because I'm an old lady. But I'm going to try to get on it. It works good.

    The first time I used it, I didn’t eat all of the five things every day. That was hard for me to do five things. I'm older and I'm diabetic, and I've had some health problems. My coach told me to use two of the lean and green meals. He recommended that but I haven't talked to him since. I decided to do it on my own and see if I can lose weight and keep with it for a while. But I haven't been on it like I should. There were a lot of things I didn’t like. It would help me a lot if I could order what I want. I wasn’t happy with the ordering process at all. Most people want to try everything, but they didn’t have everything in there. There’s a lot more things that I've seen that they could have put in. But at least if they'd put one of everything, so you could try everything, that would be good.

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    Reviewed July 12, 2017

    I got on Medifast 6 years ago, and it’s a wonderful thing. My husband and I have been on and off it. I teach a lot of classes like aerobics and yoga and one of the girls that come to my class introduced me to it. If I had any questions, I went to her. Anytime I used Medifast, it helped me achieve my weight loss goals. But I'm getting older and something happened in my body this year. My doctor recommended I get off that stuff for a while. It has soy in it and I’ve developed an allergy to it. They think it could be related so I’m going to see if it goes away. There were also a couple of items that I bought which I didn't like. I sent it back and they returned it. But other than that, it's a good thing. I changed my automatic ship date to the end of August to see if it goes away if I get off it. But I should cancel it, and then if I can do it again, I'll rejoin. It’s a good product. If you follow that program, you'll lose weight. If you want to lose weight fast, it will.

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    Reviewed July 9, 2017

    A friend of mine started Medifast and I went with them too. The first three days is always the hardest, but once you're over the hump, you're fine. Medifast has been great. I lost weight, had improved energy, and I even sleep better at night.

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    Reviewed July 5, 2017

    I was in Sacramento picking up something and the guy at the house there told me that he’d lost a hundred pounds on Medifast. He used to weigh 300, and now he looked really great and was nimble. That encouraged me to try it and I thought if that worked for him, maybe it would work for me too. And it did. I’ve lost 24 pounds in little over a month. All the results I wanted are coming true. I feel great but I’m very careful with it. The first time I started, I was hungry and was trying to eat again. It’s also a little expensive but it's okay since it’s working. Additionally, their customer service picks up the phone right away and resolves any kind of questions I’ve got the few times I called them.

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    Reviewed July 3, 2017

    I started with Medifast about four years ago. I knew of it from acquaintances that had success with it. I have lost 35 pounds and kept it off. I altered eating and I use Medifast's breakfast and snacks. I feel fine and I have lots of energy. I'd recommend it.

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    Reviewed July 2, 2017

    Once I adjust to a diet, I do great. I felt like Medifast would be a good diet for me and I felt fine after using them. Also the reps were nice. They attended to the issue and it was resolved. But the prices are high and I wish they would not raise their prices anymore.

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    Reviewed July 1, 2017

    I followed the Medifast principles but I really don't like any of their food. I've been on them for a month or so and I had the starter kit but I didn't find that it was very appetizing. I should have bought something at the store. I don't like the taste and texture of their food. I can find very similar products with the same nutritional content for less money at the grocery store. They should work on their food formulations and that should be better. I lost 10 pounds, though. I recommend their principles but not the plan.

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    Reviewed June 28, 2017

    My friend told me that Medifast was good and she had lost a lot of weight. Everybody needs a different type of diet. For me, I need a lot of structure. I need to know exactly what I can eat and can’t eat and it’s very good that way because everything’s tightly controlled. I have also called in with a few customer service issues along the way and those people were accommodating and helpful.

    But I had some level of frustration a few times because I feel like the policies are very constrained. There are some frustrations associated with the policies associated with promotions. But, overall, I’m positively inclined. I went over to SlimFast for five months, sucked in by the lower prices and that ended up being a very bad experience. I found that the pouches of food made me thirsty so I'm sure that they have a ton of salt in their product. I was unhappy with SlimFast and I stayed with it much longer than I should have. I finally decided that this was not healthy and I went back to Medifast. I’m using it now as a bit of a maintenance and it helps me not gain weight as opposing to losing weight. Now, I have lost about 25 pounds.

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    Reviewed June 26, 2017

    I’m in the navy and needed to drop weight for my PSA so I went with Medifast. I ordered online through my phone and it's super easy. The first week that I was on it, I adhered to the program, I avoided eating junk and I lost 20 pounds. Even though the portions are so small, I wasn’t hungry in-between the meals. It helped me with my portion control. In addition, the guide for eating out and stuff was more helpful than the food itself because I can’t live off of Medifast for the rest of my life. Simply reading the dining-out guides whenever I get my beverages was super helpful. And then, I decided I wanted to eat real food and started drinking alcohol again. If I only kept up with the program, I would have met my weight loss goals.

    I didn’t want to get another whole month worth of food so I simply changed my monthly shipment for the probiotic. I also did it on my phone and that was really easy to do. I really like the probiotic pack. There's 30 little bags for each day and there are two pills in it, so it's a probiotic and a vitamin. When I took the first one, it cleaned me out and then after that, I felt my digestion has been better. Medifast was really helpful.

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    Reviewed June 24, 2017

    My wife and I were thinking about losing some weight and wanted to do it relatively quick. We heard about Medifast through my mother-in-law who was a coach and so we used it. Medifast has been working. I'm down 34 lbs and the sixth week of using it ended on Tuesday. We still have a couple of weeks left. I've lost a lot of weight before and I'm hoping using Medifast would be a little faster.

    However, I'm a bit weaker during the day than when I have more calories. Also, we had some issues with our first round of Medifast products. It was terrible stuff we couldn't get down. And so, we sent it back and that process was unfortunate. It's really expensive to return the stuff and it's a long process if it got lost or mishandled. Luckily, we got our next month's order before we got the stuff that we sent back. Otherwise, I would have run out of food.

    Nevertheless, going through the diet has been easy, except that I want to have beer again. The bars were really good. There were several bars that don't taste like protein bars. That was the perk of doing Medifast versus something else. I have had Herbalife shakes and I'm more at ease with the Medifast bars than that. And so, I would recommend Medifast to the right person. I wouldn't have been able to do Medifast if I wasn't doing it with my wife. Depending on who you are, you have to be able to do it with someone that's going to help avoid the temptation of going out to dinner with friends or having a drink at social events. Overall, Medifast is an easy and quick way to lose weight.

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    Reviewed June 22, 2017

    I went on Medifast years ago. A friend of mine, Susie, who was administering it at that time told me about them. She said that I had to get a complete physical check from a physician before she would give it to me. And I went to a doctor’s office once a week and had blood drawn. And she kept a close check on me. At that time, I lost about 30 lbs and it miraculously stayed off for over a year. And if I had kept eating right and exercising, I feel like I could have left it off. But I went back to my old habits and put the weight back on.

    And one day, I was flipping through a magazine and found Medifast advertised, where you could just order it. And so, I ordered and took it and lost the weight again. And then, I’ve gained some of it back but not all. And so, I wanted to order some more and get this off before it does come all the way back like it has a tendency to do. But, this time, my will-power has not been as strong. So, I didn’t do as well this last time. The product is wonderful. The first time I did it, I did not eat anything for six weeks except for one week. I ate a half-a-cup of fresh strawberries on Tuesday and another half-a-cup of it on Thursday. And that week, I didn’t lose anything, which shows how low my metabolism was at that point. But Medifast told me to stick with it and it would turn my metabolism around and it definitely did.

    Now, they don’t recommend just drinking the shakes but that’s what I did the first time. I found that if you drink a shake every two or three hours, you don’t want to eat anything. And I drank like seven a day. After a while, I was just drinking about three a day and that was enough. Some of Medifast's protein diet drinks are milk. And this could be mixed with a carbonated drink. And I mix the orange with the diet orange soda, the strawberry with the diet 7-Up, and the chocolate with a product that I found that sounds terrible but it was really good when mixed with the chocolate shake. It was called Canfield’s Diet Chocolate Fudge. And I like carbonated drinks and sweets but I can’t do milk. I’m allergic to it and it triggers migraines. So, this was perfect for me because I mix them with carbonated diet drinks. Then, I would freeze the orange and eat it like a slushee. I could heat up the chocolate and drink it like hot chocolate just to get a little bit of variety.

    At first, since I was prone to headaches, they didn’t want me to try the chocolate but I did fine on it. And I actually figured out while on this diet that my headaches were triggered by food allergies. With Medifast, I didn’t have any adverse effects. But I know that sudden, drastic weight loss is not good for you. But that is however you do it, it doesn’t matter what product. You just shouldn’t lose a lot of weight at one time. It should be more gradual.

    Customer service has always been great. I just call and order. Then, they ship it right out to me. And, now, my local store doesn’t carry the Diet Canfield’s Chocolate Fudge anymore. And since it is a canned liquid, I can order that online but the shipping is ridiculous on canned liquids. Overall, it was a great experience and Medifast has great products. It doesn’t taste as bad as some of the others I’ve tried and I didn’t have any side effects on it.

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    Reviewed June 21, 2017

    I chose Medifast to lose some weight and it helped me achieve my goals. It was easy going through the diet and I'm fine with the results. I felt surprisingly fine after using it and for how few calories it had. I would tell a friend to give it a try but I would say not to order every bar they had. Those were horrible. They were chewy, sticky and they have a weird taste.

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    Reviewed June 20, 2017

    It could be scientifically proven what the amounts of potassium and other nutrients were on Medifast's diet plan. I’m happy with it and I’m still certainly using it. I definitely wasn’t hungry on it, which is a positive. And my doctor didn’t want me to stay on it day in and day out for a long period of time. So, my weight loss course has been less but it’s been consistent. I started at about 330 pounds and I’m down to 250. And then my doctor wanted me to have periods of time where I wasn’t on it and just eating regular food. I might’ve gained back about five pounds, but I still was able to stay within three to five pounds of what my weight has been with no stopping.

    They always keep wanting me to get on that automatic renewal and send-it-to-you plan. And because of the way my doctor wanted me using it, I did it at first and then found out real quickly that I ended up with a lot of products. And he would take me off of it and then I had to throw some of it out. So I had to go back and just order it as I needed it.I’m really glad that they’ve changed up from when they really started when all it was liquid. It started out originally as chocolate, vanilla and strawberry shakes and soup. And that was 25 years ago, so they had improved considerably.

    There are Medifast weight loss clinics in the city that I live in. And I had gone in there one time because I had a water leak and I’d lost a lot of product and wanted to order from them. And they weren’t too happy about it. They did it because of the circumstances but they wanted me to sign up for their program. And I said, “Look, I’m already being monitored with lab work. I’m already under a doctor’s care. There’s no need for me to be part of your program.” That was the end of being able to get any of the products from them. And that isn’t right. But other than that, I would recommend Medifast and I have in the past to people.

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    Reviewed June 19, 2017

    I'm in my second month now with Medifast. And I'm in a competition right now with someone doing Optifast at Kaiser. It's sort of a race to see who’s doing better and we compared the products and we looked at everything and Medifast is way ahead. The flavors, choices and the costs are much better with Medifast. It's a lot easier to order dry products and have it shipped to my home and it's so much easier to go online and check the flavors. I ordered enough each time so that I keep the shipping weight down. I loved it. I'm consistently losing 10 pounds a month, two and a half pounds a week. It is slow but sure.

    I diligently use a notepad to record and if I don’t record when the next meal comes up, my blood sugar crashes. I had to be really careful that I don’t get distracted by my workload and forget to take one. Otherwise, it's been perfect. The only thing is that there's a lot of roughage in my diet but I feel like I have a knot in my stomach. And I have a problem with constipation but I have a salad with broccoli, bell peppers and the black olives. I have the same salad every night. Also, I've tried the three soups and the chicken. And the pieces of meat tasted like hard grizzle and I'm never gonna order them again. I'd tell my friends not to order the soup. But overall, it has been an enthusiastically positive experience and I would definitely recommend Medifast.

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    Reviewed June 18, 2017

    I just started using Medifast. I had a friend who used them and had good success with weight loss. He recommended them and also, I had heard about it at my doctor’s office. It seems like a good program. It has a lot of perks and I've already got some rewards and they’ve delivered everything very quickly like they said. On initial weight loss, I felt a little fatigued. The meal is an effective way to keep you from feeling hungry, but I am tired and there are half of the products that I don’t care for the taste. And if you're eating it pretty much more than 90% of the time, you got to like the taste. I called Medifast and canceled. But I'll finish what I have. I spoke to one person and she was very helpful. I can't do it long-term but it was an efficient experience overall.

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    Reviewed June 17, 2017

    I came across Medifast when I did a lot of online research. I also have a friend whom I thought had weight loss surgery and it turned out it was Medifast. I signed up with them and my experience while going through the diet went really well. I also joined a Facebook group and they were really helpful. At first, I thought the food was not enough. The first couple of days were really rough but it got easier as I went through it. I also found that if I use the rice cauliflower, it plumps up a lot of stuff really nicely.

    Medifast has partly helped me achieve my weight loss goals. I lost 14 pounds in a month which is good. However, it's an expensive thing to do and I thought that I had already unsubscribed on the website but apparently, I didn't. Now they're sending me another two weeks supply which I couldn't afford so I was disappointed about that. I emailed them that it was really bad that one could order online but couldn't cancel an order online. That is misleading. They said that they tried to do a return shipment but were not sure if it's gonna work. So, they said if it's delivered to me, I'll call them and they'd send me a return label. But it doesn't change the fact that I'm out $227 for three weeks so I am just gonna do it.

    Nevertheless, I would recommend them to a friend because it worked for me. However, I'd warn them to be careful about when they want to stop. They should let Medifast know, otherwise, Medifast will continue to bill them. And another thing, the potatoes are really awful. I wish Medifast wouldn't send those anymore to anybody.

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    Reviewed June 16, 2017

    I had a medical procedure a few years back and they’ve put me on steroids so I gained a lot of weight. I’d tried a few other things and then after speaking with my girlfriend who had been using Medifast for almost a year, and she had amazing results, I decided to reach out to them. I’ve lost about 25 pounds so far. There were times when I felt it made me eat a lot more. At first, I thought these little portions were going to be horrible but then I realized that since I was eating more often, I was full. And when it was time to eat my next little Medifast meal, I was thinking, “I’m not even hungry.” So, it was enough. I’ve had more energy. It’s been really great.

    I’ve enjoyed the food that comes with it and the way it instructed for Lean and Green was really easy. I love the restaurant guide that they give out. It has all of these restaurants listed and then it tells you what your Lean and Green meal could be, what it could consist of. It’ll let you choose your lean protein and then the two greens that you’d get so that you’d get to mix and match. It’s been wonderful. It makes everything easy to follow and to stick with. It is definitely better especially when you’re a mom and you’re on the go all the time.

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    Reviewed June 15, 2017

    I wanted to shed a few pounds and I wanted it to be easy and simple because I didn't want to go to meetings and things of that nature. A member in a networking group I met with told me about Medifast and I tried their program. I am still using it but I'm close to my goal weight so I stopped reordering. It was pretty simple and really easy to work with. The only thing that was lacking and maybe for a good reason is the meals. There were limited meals and I felt like I got repetitive ones. But the snacks were really good.

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    Reviewed June 14, 2017

    I was on Medifast with my sister-in-law and I lost weight and enjoyed it, but I want to live my life normally. I have used Jenny Craig, Nutrisystem and all other food supplements and it got tiring. I’m on Weight Watchers right now because I can eat real food, and it also has the same type of bars as Medifast. Also, I quit Medifast because it’s way too expensive. I’m not going to live my life eating expensive supplements or food. Now, I only order three things from Medifast like the bars and the oatmeal because I like some of them even though I’m not really on it. I eat them when I’m taking a trip or I need it when I’m in a long meeting.

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    Reviewed June 13, 2017

    I initially chose Medifast because I liked their plan. However, I was allergic to the soy in their product and broke out in hives. I had to return their products since I couldn't use them. I have received refunds and I wouldn't be using them again.

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    Reviewed June 12, 2017

    I've been on a number of weight loss programs before. With Medifast, I lost a lot and then I ended up gaining the weight back. And so, I've ordered some and had started again, but losing weight has not been easy the second time around. Medifast is more expensive but easier than some, and it's similar to others.

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    Reviewed June 11, 2017

    My wife really likes Medifast. She has had to go down a size and she’s still working on weight loss goals. It's easy to use and she likes the options and the fact that whatever she doesn’t like, she can customize it and send whatever back and get a new item.

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    Reviewed June 10, 2017

    I had used Medifast after my second child was born who is now 13. I have three children and I have lost all of my weight down to every bit of it, 12 pounds with my second child. Medifast worked well enough that while I was nursing, it dropped the weight and it kept me at a steady state where I wasn’t hungry and I had good success with it. But just as life gets busier and as my kids and everything is busier, it takes a lot of planning and it takes a lot of organization and being very methodical about grocery shopping and about meals, which is difficult for me, I’m finding myself needing to lose weight and would love to keep it off but that’s not where I am right now.

    I started again with Medifast at the end of January and then I lost weight in February and March. About three days into eating the regimen as it was recommended, I was so hungry, got a headache and I was looking for more food. I found myself trying to drink more water and I would even add flavored water. I felt that it was really a lower calorie amount than even what my body was ready to get. The soups are not as great as I would have anticipated for them to be. And halfway through March, after I have lost that weight through stress and my mother being ill, I have put the weight back on. But it’s not the Medifast, it’s me.

    I ended up doing Medifast along with a weight loss plan through the “Why”. It was a 12-week plan and we had that accountability every Monday and they wanted people to definitely be there. If they had to be out for one or two Mondays of that whole 12 weeks, it is understandable if being out had been approved ahead of time or that someone was sick or they had other things going on that they just couldn’t do the plan. So it was very helpful to do that at the same because that became my support system but it just got crazy for me. But it did help to have that support system and whenever that goes away, it just changes things.

    If people feel that they can regulate a routine, not be an emotional eater or find themselves thrown off by everyone else in their household or world’s schedule, Medifast can be a great program to lose weight. But if they are distracted by being on the go and having so many irons in the fire of scheduling, work and kids, it takes much more diligence, planning and keeping themselves accountable to have it be a successful program. Also, I wish that Medifast wasn’t as expensive and that if a person was a prior customer, there was some extra discount for bars or steak, that was extended on a regular basis.

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    Reviewed June 9, 2017

    I was struggling with losing weight and nothing else was really working. I need to follow something, otherwise I'd just cheat all day. I've used Medifast before, about seven to eight years ago after I had my son, and just started it up again now. I have found that it is one of the only things that really worked well. I liked that there are more options for food than it used to be back then. I do all my ordering online, which is different than what it used to be, but I figured it out. I love Medifast's plan but I'm on a plateau right now, so it's a little frustrating. Once I get off it, I'll get going again.

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    Reviewed June 8, 2017

    A friend of mine used Medifast and it worked well for him recently. I also used it for a couple of months a couple of years ago and I started it again a month and a half ago. I was hungry and miserable for the first week and then I started to adjust and got used to it. I've been feeling good since and I have more energy. Overall, Medifast works great and it's totally inexpensive.

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    Reviewed June 7, 2017

    I require low blood sugar diet in order to lose any weight and so I chose Medifast. The first time that I used it I lost about seven pounds in the first week and that was great. But then I plateaued by the third week and never lost any other weight, which is why I initially stopped taking it. I’ve done things like the Whole30 before, and while Medifast is definitely going to help you lose weight, it’s not going to make you feel healthy or happy because it’s very processed. It’s not going to improve you through vitamins or anything like that.

    I like it because it’s easy to do on the go when I'm at work. But when I go out to dinner with friends, I'm starving and I'm only allowed with really one good meal a day. I can’t have a lot of carbs so I would just have meat and veggies with my meal. It is definitely a hard thing to do and the food does not taste great. Every single food that I’ve tried has this chemical aftertaste. But it’s definitely helpful for people with diabetes or pre-diabetic like me and it's helpful to get me back on track, which is why I’ve purchased it again.

    Both times I tried to buy food, I had problems and I had to do it over the phone which was a little bit annoying because it's easier if trying to do everything on the internet. But the customer service was pretty helpful, nice and knowledgeable about the questions I had. The only downfall is that since I haven't done it in a couple of months, they just dropped my discount. That sucks because if I'm going to be away for a month, it doesn’t make sense to be a recurring member who has a discount. But it's really easy to use and quick to lose weight.

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    Reviewed June 6, 2017

    I had used Medifast years ago and it was the best weight-loss method for me because it's all prescribed. It's easy to do and I've recommended it to people. I wanted to lose a few pounds, so I ordered that again. I get six to eight packets and a thing for $16, so it really works out for a dollar or two, but when buying multiple boxes at $17 upright, I'm like, "Whoa." The cost adds up but when you break it down per meal, it's not so expensive.

    The first few days are the hardest. My body had to get used to the fact that it's smaller portions. My doctor even told me when I was on Medifast the first time not to do intense workouts because in the beginning, I'm cutting back on my calories. But I do CrossFit which is a very intense workout, so it's hard to stay on exactly the Medifast plan because I need a little bit more protein. So I might use the shake and put a banana in it because I'd be depleted if I didn't do that.

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    Reviewed June 5, 2017

    Ads that I have stumbled upon reminded me that people I knew lost weight using Medifast. Indeed, it works and I have now lost 30 pounds. Their shakes are very good and helpful, and their protein bars are awesome. I felt fine after eating them, but the diet is pretty strict. I missed eating fresh food like fruits and vegetables, but I cheat a little bit. For the first couple of days, I still grew hungry, but I got used to it quickly. Thinking about how much Medifast costs makes you stick with it. Now I feel satisfied between meals, maybe because we’re eating like every three hours and because of the protein incorporated in the diet. Also, Medifast's customer service is fine but I didn't want to use it to talk about weight loss. The only time I ever have to talk to someone was if I was having trouble when making an order on the website. It has been a good experience with Medifast. I'll use it again.

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    Reviewed June 4, 2017

    My husband had previously done Medifast, and I like that it's convenient. I'm in a very busy schedule and I don't have time to do a lot of meal prepping and preparing. As with any diet, the program was very difficult for the first two to three weeks. But at the same time, I had five servings a day, two or three hours later, and I knew I get to have a shake or something to curb my appetite.

    Though I haven't reached my weight loss goals yet, Medifast helped. I lost about 15 pounds during my first month. Unfortunately I was having some health problems and had to go off it. I had my gallbladder removed four days ago and I'm also planning on trying to get pregnant in the next few months. So, I will probably not try it again until after I'm to the point where I'm either able to do a breastfeeding or done breastfeeding. But when I called to cancel, their rep was very nice and understanding. She asked why I was cancelling which I was happy to share with her. Overall, Medifast worked well for me. I've tried every diet including Jenny Craig, but I had a better experience with Medifast. I didn't do it 100% like I should have and probably would have been more successful had I done that, but that's okay. There's always next time.

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    Reviewed June 3, 2017

    I had trouble losing weight and I thought that Medifast might work so I decided to use them. I've used it on and off for five years and it has helped me achieve my weight loss goals. I feel good after using Medifast and that's why I went back to it. I've gone back two times to get off some weight and I've been successful each time.

    I've done different diets such as Weight Watchers and that didn't help. Medifast's diet works for me. It's simple, easy and I can still work it in with my schedule. I feel full and don't feel like I'm dieting. While I think their program is pricey, I think it's worth it because it works. Overall, I've had a great and effective experience with them.

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    Reviewed June 2, 2017

    I was overweight and I thought Medifast might work. I ordered it online and the process was good. When I got it, I didn’t start it for a week for some reason. But once I got it going it was okay. I only lost 10 pounds in three weeks, though, and I’m happy I lost some weight as I’ve never been on a diet before, but I didn’t think the food tasted very well. It had very bland flavor. But going through the diet taught me how to eat more evenly during the day. I didn’t use to eat lunch and then I’d eat a lot in the afternoon. So if I ate something in the early morning, then at noon and then in the afternoon, that kinda helped. I wouldn’t feel like I had to eat as much. Overall, it was an okay experience, but I expected more.

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    Reviewed June 1, 2017

    Medifast has helped me achieve my weight loss goals. The first three days are the hardest. But I always ate my evening meal so I made it through the day and looked forward to having my piece of chicken or my vegetables. Also, I can take the food with me wherever I go. It took me about six months to lose 35 pounds. It was amazing, but then I had a car accident and I've gained 20 pounds of it back. Then I started getting Medifast again and I'm not as motivated as I was.

    I loved my girl that I went in to see all the time. We had a place here in Birmingham where I could go, but they have all closed down when the son inherited the program. It really helps to be going there and weigh in and be accountable and get your food and bring it home. Then they'd also see the progress and give compliments. Now, I have to get a box off the front porch. Also, when I was buying it, it was $17.95 a box which is pricey, but after he inherited the company, I heard it's now $19.50 a box. But I recommend it because it is something that anyone can do. It's hard but you just have to be dedicated. It made me feel good because I thought I was all that at my age.

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    Reviewed May 28, 2017

    A physician told me about Medifast, she had great success with it. I started it in April. The first two weeks took a lot out of me. I was having a really rough time and they talked me off the ledge a couple of times. I wasn't losing weight during those two weeks. Then all of a sudden, "boom" I was down ten pounds and then I got excited. By July, I was 40 pounds lighter. By Thanksgiving, I gained 20 of it back, just eating normal meals. I was okay with that too because I didn't think I'd keep it off because I wasn't doing anything but drinking shakes and eat a little lean and green. I did not do the weaning off process that they tell you to do when you stop it. I just stopped. I was just starving. It's tough to do because you don't feel well for a good ten days. That's how long it lasted for me then, it's like a first-trimester pregnancy.

    They say it takes a few days before you feel good. It actually took me two weeks. It was pretty rough. I'm retired now but at the time, I was working. So, it's easier to be at work than it would be, when you’re at home and then felt that weak all the time. You go into ketosis. I took my blood sugar one-time and it was 40 when I was feeling really sick and weak. But I got through it and I did it and I was very successful. I just wasn't diligent enough to keep it off. I would never do that solely again because I can't go through that anymore.A lot of my friends did not do well. They had a reaction to soy, it made my sister very sick. She had sores all over her tongue and so did another friend of mine.

    Overall, I'm happy with my Medifast experience. The Medifast representatives were always very helpful. Sometimes I had trouble ordering online and I would just call and they take care of it. Everybody I talked to was great. I like their coffee. I would make a smoothie out of the sauce or coffee for breakfast. Throughout the years, I ordered and did a little bit. But I've never really quite achieve the success I had the first time and then it got very expensive. So, I've stopped ordering it.

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    Reviewed May 26, 2017

    My stepdaughter was on Medifast and lost a lot of weight. What I like about it is it's an easier option. I like the prepackaged meals. I can have my meals planned out, grab it, and go. And then at night, I can eat protein if I want to or I'll have half of the egg - half protein in the morning and half at night. I'm still working on my weight loss goals and figuring out what food I like and which is easier for me. Oatmeal is really easy and some things I can grab and go. There are some things that I don't care for but I'll have to eat eventually though. Nonetheless, I'm satisfied. I just need to know if I can replace the shaker cup or do I have to buy a whole new stuff.

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    Reviewed May 25, 2017

    I was impressed by some of Medifast's advertising, and I thought I'd give it a try. I've lost 90 pounds but then gained 60 back. Then, I've lost 30 pounds again. I was surprised at how I wasn’t hungry, and so it was easy to stick with. I still could stand to lose about 60 pounds but if I lost another 45, I’d be happy. However, right now, I need to stop for a while just because I can’t afford it. It’s hard to eat that food constantly forever and ever. I've run into some other expenses and I just can’t afford the $300 a month. But then, it's been a good experience and I’d probably come back again some time. I'd recommend Medifast to other people.

    This time around however, the prices have gone up about $2 a box. I thought it’s been a while since I did that. So, I was disappointed with the pricing of their food. But I guess I wasn’t too surprised. As far as the food goes, I’ve narrowed down what I liked and what I don’t really like that much or, what’s a hassle for me to make. I like to have bars, chips and stuff like that because I’m always on the run. The oatmeal was good. I like the pancakes and shakes too but I don’t really make them that often, although I have the stuff. Right now, I got a little backlog of boxes and other things. Also, I don’t go to any Medifast center. I just do the online ordering. I've been through weight loss programs, the counseling, and all that before, so it's not anything new to me. I’m my own motivation.

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    PriceStaff

    Reviewed May 24, 2017

    Medifast is a good company and they have a proven track record that can help people up. Years back I heard about them and I started trying them out when it was much more expensive to try than it is today. I went from 305 down to 240 and I'm still working on it. The portions were right and I felt good. I feel hungry and then it goes away as I get used to that diet. My bathroom routine changes and it goes when I go off the diet. I've been off and on for that last two years but I keep going back and get started again. I need to lose the rest of my 40 pounds against my goal weight.

    When I first started Medifast, I have the girl that took care of me every Saturday that I went in. But the staff had changed and I would get whoever was available to take the next person so that's a big issue. Medifast should look at that again and think about how I can start out with one person who knows me versus somebody that doesn't know me and has to read my chart. And then originally, I thought the people were much more attuned to what's going on and the program itself. Earlier, there are people that cared about me and they make sure that they help me out on what I'm doing. But it was more of a job later than it was earlier on. Other than that, it's a good plan which works well and in general, the people are trying to help me stick to the plan.

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    Customer ServicePriceStaff

    Reviewed May 23, 2017

    My sister and her husband were on Medifast. They had really good success with it, so I tried it based on their success although I've had mixed feelings about this diet. I've lost 20 pounds in about two and a half months, but it's very hard to follow the way you're supposed to do it and I feel hungry a lot. The product is quite expensive too. Several people including my niece were on it too and they've done a lot better dealing with the diet. Maybe I haven't followed it as closely as I should and I go off of it a little bit at night which could be why I haven't lost more weight. I don't know if it's the right diet, but I've stuck with it. I was going to call and talk to a dietitian at Medifast but haven't done that. I've dealt with people at Medifast only when ordering the product and they've all been fine and professional.

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    Customer Service

    Reviewed May 21, 2017

    I tried Medifast 10 years ago and lost 30 pounds. I wanted to try it again but it's not working for me. I'm still trying to use it a little bit because they won't let me return it. I want to send it back and they said that they sent me a label return, but I never got it. I called them numerous times and the head person called and said that they researched and it was sent to my email. I went back to my email and it wasn't there. So, it's not a good experience. Nonetheless, even if Medifast didn't work for me; it might work for others.

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    Staff

    Reviewed May 20, 2017

    My dad had done Medifast before. I did it also back in 2012 and it worked for me so I did it again. The first couple of weeks were definitely an adjustment period but once I got by that, it’s really easy. They're satisfying meals and I couldn’t be happier with it. Medifast is perfect because I’m always on the go and it's easier with the bars and the shakes. I take a case of bars with me and it's awesome. I've lost 50 pounds on Medifast and I was really happy about it. Every day, I feel better getting up in the morning and I feel more confident. Also, the shipments always came on time. The experience was great and helpful overall.

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    Reviewed May 15, 2017

    I was on the Medifast program seven years ago. I just went back on it again for a couple of months. I really haven't lost weight this last time because I haven't been as conscious following the diet as I was the first time around. It does work if the program is followed because that's the way that it's set up. If one cheats and eats things that they're not supposed to or eat more than they're supposed to, obviously they won't lose the weight that they should lose. Nevertheless, it's a good program. I've actually recommended it to a couple of people when I did it the first time.

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    Reviewed April 12, 2017

    This product is very effective and was just what I needed for my condition and to live a better life free of strife and problems. The food quality is absolutely delicious. You can't even tell it's from a meal plan and it blows all over meal plans out of the water. I would eat this all the time. Also, customer support has been exceptional. I have been treated with the utmost care and I'm a completely happy customer. The value of this product is incomparable to any other options out there on the market. I'm happy with my purchase and definitely have gotten my money's worth.

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    Reviewed April 7, 2017

    There was a great variety of the food which is great because most weight loss plans don't have that. It gives us trying to lose weight great incentive to stick to the meal plans. They definitely keep up with their customers and make sure we are happy and satisfied with our plans. Also, they make sure we are on track and keep us that way. I used this product after gaining 70 pounds of baby weight and it did not take long for the weight to start coming off. Medifast is definitely worth the money it costs. It works and great at that and it's easy and completely great for any type of weight loss.

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    Customer ServicePriceStaff

    Reviewed April 6, 2017

    Medifast work great. I have already lost 5 pounds in my first week. On top of that, the food tastes great. The food quality is good. You get just the right amount of food. But not too much where you feel bad afterward. I feel very satisfied after I eat it. Customer service is very useful when you have a question. They are respectful if you are respectful to them. The value is okay but sometimes I do think it is a little expensive. But at least I know it works. I have never felt better about myself until now. Definitely going to keep buying it.

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    Price

    Reviewed April 5, 2017

    The effectiveness is super cool and it affects my smell so you guys should try it. It also affects your learning because you're learning twice. I really love food because you get to make anything so that food gives you the energy to move and stay active. Also, customer support helps you with stuff because it teaches you how to work it or move. Value is important because it matters about the deals and how much money it costs because everyone wants the lowest price every time.

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    Reviewed April 4, 2017

    I wanted something that is dummy proof because I'm very busy and I have a very stressful life. I needed something that would be easy. Then I heard about Medifast through my physician. The foods are very good for what I can have. I have very limited options because of food allergies, but they're great. The soups are good and the hearty meals are fantastic. The ready to drink drinks are perfect. The experience I've had so far has been very pleasant. Honestly, for a person who doesn't have food allergies, I don't think one could get a better diet. It's actually made with real food instead of being new to system or something with additives and different things in it. I have lost 15 pounds in the three months that I've been on it. I haven't achieved all my goals yet but it's a great progress.

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    Reviewed April 3, 2017

    I was trying to find an easy way to lose weight because I don't have time to go to the gym. I thought changing my eating habits would be a lot better, so I went for Medifast. It helped me out a lot. I was very hungry during the process and felt bad for the reason that everybody around me was eating junk food and they were especially teasing me after knowing that I was going through the program but it turned out good. Everything came organized and they provided a book. It was a good choice. I lost a total of 10 pounds and to be honest I wasn't even doing the course correctly as I have cheated. I really like the way that it worked. It's a good way to start going for that path of being healthy and in shape.

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    Price

    Reviewed April 2, 2017

    The first time that I ordered from Medifast about four months ago, they shipped to me a small amount of things, but they didn't ship to me everything that I ordered. They just sent to me some cleansing products and shakes, and they charged me $100 for these. So, at that point, I went with a different product. However, the next month, without asking me, they shipped to me the entire thing and they charged my credit card, even if I never do auto-ship. Although I didn't order these products for the second time, I got a big box of products that I didn't want and that cost me $500. So, I was not very happy. It was a horrible experience.

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    Staff

    Reviewed April 1, 2017

    I was a G1 athlete with a lot of muscle mass and a six-pack. I gained 20 pounds when I got put on a medication for Lyme. I was trying to get back down to 135 cause I got up to 160. No matter what I did, I couldn’t and they said it was the medication holding on to the weight. I was bicycling 25 miles a day and running five miles and it didn’t make a bit of difference. In fact, I was gaining weight cause I’d get more muscle and looked bulkier. My doctor recommended Medifast and I did the On-the-Go first and lost 10 pounds in seven days.

    But then I was doing athletic things and broke my ankle. And so, it’s been four weeks and my doctor just cleared me to go back on Medifast. And this time around, I did the Flex. I've been on it four days and I've already lost six pounds. I know it says not to skip meals, but I have been skipping meals at the beginning because I just can’t eat that much. I feel full because I drink so much liquid all day. They said for 30 days, I couldn’t have alcohol. And so, instead of having one or two, I literally just have one beer and I’m still losing just as much weight as the first time. It's been great and I've already had two of my sisters join because of my experiences.

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    Customer ServicePrice

    Reviewed March 30, 2017

    A company that works - that stands for Medifast. I would recommend to all customers. Effectiveness immediately. Works for all customers that there is a need. It's Food that warms you up. It's high in nutrition, too. All around great food to eat whether in the hurry, on the run. I would feel better with Medifast. Also, they have great customer service that makes sure your needs are handled. It is worth every penny. Medifast is number one in my books.

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    Staff

    Reviewed March 29, 2017

    I’ve had a friend and a coworker that used Medifast and I saw the great results that they got. It’s really awesome. I just got back from vacation. I have a route that I run when I’m on vacation and I was able to run it much easier and complete it with no problem. I haven’t been able to do that before because there are several large hills so I feel great. Also, the diet was very easy because I’m just mixing the food with water. It satisfies me and keep me from being hungry. I'm also within a couple of pounds of my weight loss goal.

    The few experiences that I’ve had with the Medifast team have been really good. They’ve been very supportive and helpful in changing my orders around, and accommodating me, extending my order out a little bit. It’s been very good, and I encourage others who have tried other programs that haven’t worked for them to use this one.

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    Reviewed March 28, 2017

    I've used Medifast several years ago so I knew it worked. Also, the price was good at the time versus any other program that you might follow like Jenny Craig or Nutrisystem. I was enthusiastic at first and I saw immediate progress the first couple of days when everything was going well. But when I called to ask a couple of questions, I found out about the pricing and I got really disappointed and upset. I decided to stop. I'm using things as I feel like it and not following the program because I didn't plan to continue. Nothing's gonna change either because what I would be allotting for it is going to the car payment now. But I like the bars the best and the only thing I found is the timing with certain things when you put them in the microwave. I had some blow overs a couple of times until I figured out the timing. Also, everything was fine when I called them. It's a money thing but the product's fine.

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    Reviewed March 25, 2017

    I had a bunion surgery and I knew I would have limited activity following that to avoid pain. So I needed a balanced nutritional program to limit my caloric intake upon recovery. With Medifast, I survived eight-week recovery without gaining weight. Overall, it was structured and I had a positive experience with them.

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    Staff

    Reviewed March 23, 2017

    An ex-wife told me about Medifast and out of five times, I achieved my weight-loss goals twice. If I’m on it for two months, I feel a lot more energy and I’m not quite as hungry. But for a month I’m starved all the time. I have Crohn's disease, so I can't eat endless amounts of salads and vegetables. That’s not a good solution for me. So, sometimes it’s difficult. But the meals are good and my blood work comes out good. I like the taste of everything and I reorder the stuff that I like the best. The soup and stew taste better than when they started.

    Part of the program is to drink more water so I pee a lot and since I work 12 hours a day, that gets a little bit annoying. If you’re eating shakes, you’re drinking water with that. It sort of dehydrates you. It flushes the water out of you to a certain extent. I don’t have a lot of water weight because if you’re eating less salt, you don’t retain it as much, so it goes through you better. I contact the team at Medifast through email and website now. But I had a coach at one time and she was fine and was available when I needed her. And I have recommended Medifast.

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    PriceStaff

    Reviewed March 22, 2017

    I had a friend who, two or three years ago, did Medifast and she had a good success so, I thought I would check it out. The price was decent for what you're getting. My problem is the food is monotonous and most of it tastes terrible. The sad thing was that I feel healthy when I eat it but I feel unhealthy because it's mashed potatoes, chips and baked stuff. Then, in August, my husband and I did the Whole30 program and it's all about whole and real foods, vegetables and fruits. Medifast is a great quick fix for people who need to lose a lot of weight in a quick period of time but it doesn't feel as healthy as some of the other fresh food healthy programs. It's getting bad. I've already canceled the service and the lady I talked to was super nice and helpful. I definitely think it's a successful program but I don't know if it's the top one I would recommend.

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    Reviewed March 21, 2017

    Friends told me about Medifast and I’ve been using it for only about a month. I’ve noticed a little bit of change but I feel fine. The experience could be better if instead of getting the same thing every month, I can choose a little bit more. There are some things that I don’t like and getting them every month is a waste.

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    Reviewed March 15, 2017

    My sister had used Medifast and I did about three months of it about five years ago. It worked really well for me. I started again in January and had taken off 25 pounds. But I've been at a stalemate for the month of March and I just started again to get right back in gear. We live up in northern New York so it's winter and this time of the year gets really hard to push through with anything. I felt very sluggish. But I definitely can tell the difference when I'm on Medifast. I feel awesome. I had a gall bladder removed last fall and even with my just digestive issues, Medifast really helps. I am loving it very much.

    The little booklet that came with the initial box this time dealt with my urges and pushing through. 4pm to 5pm when I’m getting supper for my family is the hardest to push through, and I usually just drink coffee while I'm getting a meal. Once I push through, I realize I'm glad I didn't eat because I'm really not that hungry. So it's just a matter getting through that time you really feel like you can't make it, and learning how to deal with that when it comes. Medifast is great and is doable. I do experience results and I feel a ton better. My lean and green is healthy. It's for my personality and it's regulated. I am just curious on how to sign up to have someone who I can be accountable to with the Take Shape for Life program.

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    Reviewed March 12, 2017

    I needed to lose a little bit of weight and Medifast helped me to achieve my weight loss goals. It’s tough to start with it, but once you get into a rhythm of using it, it’s not too bad. The food is not something you’d want to eat every day or all the time, but it’s great for weight loss. I'm still using Medifast and it’s doing what I wanted it to do. It’s working just fine.

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    Reviewed March 11, 2017

    A friend told me about Medifast and it was easy so I went with them. I've used it before and I was very successful. It helped me lose weight but unfortunately, I went off and then gained weight again and now, I'm back on it again. I feel fine and I have more energy. All in all, I like Medifast. It's slow and steady and it's a really good program for me.

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    Reviewed March 10, 2017

    I haven't been as faithful as I should in achieving my weight loss goals. In 2012, I got really serious and I did exactly as I was supposed to with Medifast and I stayed right on track. And because of that, I lost about 25 pounds. But over the years, I've gained it back again. I've been real diligent now. This is day three, and I'm already down three pounds. I know that if I stay focused and do it, then I'm gonna get the results I want. It's just that when circumstances creep in, the self-discipline flies out.

    I like the foods. There was one time where the popcorn literally tasted like cardboard and was really bad. Then the company was really quick to ask what I wanted instead and they replaced that free of charge. I really like the bars, the shakes, and I absolutely love the mashed potatoes. They are so good. So, there are a few things that are my favorites and I just stick to.

    I don't like to cook so Medifast is a good alternative for me because I just grab what I like or I'll stick it in the microwave for 60 or 90 seconds then I'm good to go. I feel full. As long as I stay with every three hours, it's good for me. So, I'll do breakfast at 9:00, lunch at 12:00, do a 3:00 snack and then dinner at 6:00, and then something again at 9:00. That does really well for me and I don't feel hungry at all. I really love the brownies and the chocolate chip soft baked cookies. That helps to curb my sweet tooth because I've got a really bad one. It makes me feel like I can still have the things that I want but I don't have to feel guilty about it.

    We tried doing where they send the food automatically. But with my husband's work, that didn't work well with us. So, I just order it whenever I need it or when we have the money. The kicker right there is that it's about the same amount that I would spend on groceries but it's a lot to put up front. So, I wish it was a little bit cheaper.

    The plan helps eases into portion control and putting better nutrients in the body instead of eating to eat. With the Medifast, it keeps me satiated enough that I'm not gonna go running for a cheeseburger or to RB's or Dairy Queen. I recommended Medifast to my girlfriend in California who was extremely overweight. She went to the counseling and did absolutely fantastic. Then she went on maintenance and she stayed with it. She's probably my biggest success story.

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    Reviewed March 9, 2017

    I like Medifast very much. If I want to order, I talk to someone and they are always good. Medifast is a very good weight loss program and more people should be on it. I like that they have a very big choice of what you would like to purchase and the fact that it's very easy to fix if you are out and you have to have lunch. You just have a bar and have water and you're done. It's very simple but you have to stick to the plan if you want to lose weight. Medifast wants you to have five meals and then have lean and green for dinner. The bad part is it's expensive. But once you lose the weight, you have to stay on a low-calorie diet. You can be on this forever so it's good. I would recommend them. The experience is good if losing weight is the final goal.

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    Reviewed March 7, 2017

    My experience with Medifast has been okay. I was on it for about seven months the first time and lost about 40 lbs. I chose to go back because it works for me. I just got through my first month and I’m a little off the wagon but I have lost about 10 lbs. I do eat five times a day and sometimes I don't feel hungry but there’s some things I don’t like. I'm gonna give them a call to try to switch out a couple of the products that I don’t like, provided they don’t charge me. However, I’ve been feeling very hungry recently but I’m exercising, too, so I don’t know if that’s it or whatnot. Nevertheless, Medifast does work very well if you do it and exercise. Next time, I’m going to go further. I quit too soon the last time. And I need to go through a transition which I didn’t do before.

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    Reviewed March 5, 2017

    I did Medifast like five years back and I lost a lot of weight. My brother was a representative and he sold it. And now, I just called up the number again online. I wanted an opportunity to lose weight again, and since it had breakfast and lunch, it's easier for me. Everything's pre-planned and I just eat what they give me. At first, it was hard because my stomach had to get used to the little bits every two to three hours. Now, it's like I can go the whole day without big meals and I think that's what's helping me to lose.

    It's really easy to order every time I call. The team I've had there was wonderful and the food comes the next day. I get enough for the month, for $329, and it's less than what I would spend in a week on food and it's for myself so it's not bad. I lost 15 pounds in a month, however, I'm experiencing a lot of pain, like gas loading. So, I've been adding a shake with fruits to maybe wean off of it. I'm gonna see my doctor so he will tell me. It could be gall bladder or something like that. But it takes off the weight and it helps you to learn to eat again. I would definitely recommend it.

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    Reviewed March 4, 2017

    I have friends that tried Medifast and I wanted to try it myself. I followed the diet to the letter and it was not good. The food was inedible and it was too hard to swallow. I was able to choke it down, but I'd rather lose weight slowly than have to be miserable with what I'm putting in my body. Although I liked the bars and they tasted like a regular Granola bar. They also didn't pressure me when I went to cancel, which was nice. Overall I'm a bit irritated that I wasted money.

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    Reviewed March 3, 2017

    I did Medifast back in the late 80's when I was heading up a weight loss program at the doctor's chiropractic office in Waco, Texas. I've lost weight before and continued with Medifast after that. I use it to control my weight and it's a great program. It's always been a good experience. However, they've taken away all my favorite food. And I travel for a living and it makes it difficult. The cream soups were always the easiest to do on the road. I live in hotels and I don't always have a microwave, but I almost always got a coffee maker. So, if I can get 8-ounce of hot water and mix it with those cream soups, it was great. But they've discontinued all those so I don't like that. Other than that, Medifast is really successful. I like the bars, the shakes, and the different stuff. I have recommended them to friends.

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    Reviewed March 2, 2017

    I heard about Medifast from friends and it seems like it was working for others. Since going through the diet, I've had a reasonable weight loss and I feel satisfied between meals. I'm getting there in terms of achieving my weight loss goals.

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    Reviewed March 1, 2017

    I've known about Medifast for many years and they have lots of options as far as the meals go. It helped me choose smaller meals because they have portions. And if I eat portion meals and then drink plenty of water afterwards, I can go two hours. The portions are smaller, like with the bars or the bags of chips, but they're proper sized. I've lost a couple of pounds and I hope to lose more but I have lost enough.

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    Reviewed Feb. 28, 2017

    A couple of years ago, a friend of mine at work lost a hundred pounds on Medifast and introduced me to it. His coach has also lost a hundred pounds so I gave it a shot. First time, having a coach was very helpful. There were times I got a little hungry and they told me I had to eat more. I did it for about three months and I lost 45 pounds. Then, I stopped because I hit my goals. And then, recently, I wanted to challenge myself for 90 days as a discipline kind of thing knowing I would lose weight but I didn't want to get caught up in numbers.

    I didn't like the fact that it took two weeks to get the food because I'm excited once I order it. Anyway, I got the food and did it for 90 days. I called ahead of time to work with their service people to change up some of the food because I like some more than others. And then they told me it would be shipped out on the 11th. Four weeks went by and I'm out of food and it would take another two weeks. I waited then I called and they said they didn't send it because of my card. So I called the bank and there's lots of money in it. But they didn't call me and did nothing so I was three weeks out with no food. So I quit. I told them to cancel it. If they have called me, I would've ordered it, I would have been back on track.

    I lost 20 pounds but it's not where I want to be. I don't have much support as far as someone not calling me saying I need my food and I got a problem with my card. They sent me an email but I don't check my email. They could have called me. But from this time versus the last time, the food is a whole lot better with more choices. Some of it was good. I like the fact that they added in the lean and green meals. I did it without a coach and I would love to do it again, but I just didn't have the time to wait again. I'm satisfied with Medifast, except the customer service.

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    Reviewed Feb. 26, 2017

    I was in a trial to Johns Hopkins. They had a program that I went through seven years ago and I had lost 75 pounds through them. I went 10 months and I had to go every week to check in, there was a doctor involved. But they used Medifast as their system. Then, I gained the weight back because I have cancer and I had to have chemo for nine months so that's what I've been kind of using since then. I'm using Medifast with something else that my doctor has given me as far as an appetite suppressant. I don't do well with all the meals being Medifast and I also had gotten a gout so it's better for me not to have four or five meals.

    I'm not hungry and the medicine assists that for a longer period of time. But since it's protein-based, I definitely feel good after that. I follow the pattern of still eating every two to three hours. I usually have a protein shake in the morning and I'm really having two bars a day. I've lost 35 pounds since last June and I have another 25 to go that I'm working on to have that body by the fall. Now, the only thing I'm not happy with is I have to pay an extra surcharge to get the ready-to-drink shake sent to my house. Other than that, I'm happiest when I'm going with the simplest plan.

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    Reviewed Feb. 23, 2017

    A friend told me that Medifast controls the amount of food you eat and that it was easy to use. I then decided to go with it and I’ve been using it for years now. It has worked for me and I definitely feel healthier because I lost weight. The supplement that has 9 or 11 grams of protein keeps me from getting hungry. And I didn't have to do a lot of preparation. Medifast is a good program, that's why I've recommended it to friends.

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    Reviewed Feb. 22, 2017

    Medifast is a very easy thing for me to do. I will go throughout the day having four or five bars and then have a regular dinner at night and I can keep the weight off. I've been doing it for a long time and I feel a lot better and when I get off of it, I gain weight. Then, six or seven months ago, they've been wildly inconsistent. I get 10 boxes of the Smores bars and inside the same box, I'll have two or three that have no chocolate on the bottom or I'll have one or two that have no marshmallows on top. I'm throwing away a considerable amount of bars because if I only get to eat four or five bars a day, I don't want them to be devoid of chocolate. I want the product to be right. I called 30 days ago and told them that they should fix the problem and I was disappointed with their response because they didn't like that I pointed it out. But this last problem notwithstanding, I've recommended it to a number of people.

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    Reviewed Feb. 21, 2017

    Medifast has been successful for me and I've been using it on and off for years. I called last week when I placed my last order but I didn’t realize I signed up for monthly deliveries. I got a shipment which was okay, but then I didn’t want the shipment in February because I only use it for maintenance right now. The guy who I spoke with was very helpful. All in all, I love the product and I like that they've got the soups. I feel happier, healthier and satisfied. I don’t overeat with it and it keeps me full. I tell everybody about Medifast and they see the results in me.

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    Reviewed Feb. 20, 2017

    I worked with a nephrologist who used Medifast and he lost 100 pounds. I also went with it and I have lost 4 pounds so far, and it's in the right direction. There are plenty of options and I'm satisfied with the meals. However, some of the food taste like vitamins. My bedtime snack is vitamins-infused wine and if they can also make a wine for snack, that would be perfect.

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    Reviewed Feb. 19, 2017

    Medifast is helping stabilize my blood sugar. I also don’t feel as many swings as I normally do when I was eating like I did previously. It's nice to feel consistent and not craving things. I start to feel hungry about every two and a half to three hours. Their website is pretty user-friendly, and they’ve expanded with some of the snack options recently. I recommend them.

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    Reviewed Feb. 18, 2017

    My daughter and my granddaughter both had amazing success on the Medifast program a couple of years ago and in fact, they both hit their targets. Unfortunately, they didn’t do the follow-up so they're back on it now. We're all going on a big vacation in April and I cannot go down there looking like a manatee so I'm on it too. The first couple of days were a little rough because I was used to eating whenever I wanted which was every time I get tired or frustrated, which was a lot. And so being structured, even though it's two to three hours between eating anything, was hard, I did it and I'm getting good results. I'm not hungry between meals and if I do get hungry, I'll look at my watch and my water bottle and realize I haven’t had enough water. So I try to drink half of it before lunch and the other half before I go to bed which fills me a bit or I'd notice that it's time to eat something. It's like listening to my body instead of my emotions.

    I ordered the first meals over the phone but I'll probably be doing it online and with the automatic every 30-day shipment. The thing I'm getting used to the most is the lean and green meals. My husband and I ordered the first 30-day and we're sharing the food and so I have been cooking. I work from home, so sometimes that is mentally tiring and he’ll ask what's for supper and I'd tell him to just go and get something. So thinking about what we're going to eat for dinner and cooking is a bit different, but I'm finding that I'm enjoying it. The Medifast meals are remarkably good. I'd like to have something more substantial, cooked, hot and fiberful. I've gone on the internet at my daughter’s recommendation and found some things to fix like cauliflower, pizza, and some macaroni and cheese meal that’s cauliflower-based.

    I have done similar programs before like Slim4Life, which I wasn’t as satisfied with, but I didn’t have the option of these recipes or actual food. They would tell me to have a chicken breast and some salad, but there wasn’t a lot of variety in their program. I want something besides salad and with Medifast, I can do that. Then there's the Marie Osmond’s program where we order 30 days of food and they send it, but there are way too many carbs in it for me and it has things like ice cream and a dessert every day and that’s my downfall. With Medifast, I had not had cravings so far and I've got the eating out plan that came in in our package. It is expensive though, but having a heart attack is probably more expensive. I'm at the end of my first week, so I haven’t had a chance to get bored with any of the food so far. I think that my husband and I are going to be wildly successful on this program.

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    Reviewed Feb. 17, 2017

    My daughter heard about Medifast from a friend. She tried it and it works very well for her, so I decided to try it too. It was the only thing that really worked and did so really well for almost a year. Medifast sends packets of dried food and it’s self-serving. You're only having bread or carbs, other than what they designate. They didn’t give a meal plan. You can eat so much of this and it’s counted as a condiment or counted as a protein. But if you stick to eating the little meals, they’re about 100 and some calories per meal. You eat one of these meals every three hours.

    My daughter started and got a whole bunch of brownie mix. I can eat brownies all day. But that didn’t last for two months and she got tired of brownies. It’s a little packet and you put three teaspoons of water, you stir it up, put it in the microwave for 100, 1 minute and 15 seconds and you’ve got a brownie. It might not taste as good as the bakery ones, but it’s sweet, it’s chocolate, and it satisfies. I like a lot of the country food such as the cheese pizza bites and BBQ bites. It has the consistency of Cheetos and although it's not quite as tasty or quite as healthy, it has that crunch.

    You can have a hard cooked egg too. If you’re cooking shrimp, you can have a medium sized shrimp for your lean and green meal or you can have a chicken breast. You can eat real food with it. But you don’t eat dairy ‘cause it has sugar in it. The packets are measured out to cuts about 11 grams of protein. So you’ve got protein, so much carbs, and so much sugar. It’s measured to a point where if you stay with this plan and you drink your 8 to 10 glasses of water all day too, it puts your body in a state where it can burn fat. That’s how it works. If you don’t eat enough it goes into starvation mode and you don’t lose any weight, instead, you’re going to gain weight. But if you stick with the program exactly the way they designated it, you get to the point it takes about three days and your body is in fat burning mode. When you first practice, you can lose as much as 10 pounds a week for the first two weeks.

    If you stick to the plan regularly you will lose two to three pound every single week. And that is worth its weight in gold. But you have to get your head in the right spot. I eat either salmon, chicken breast, cod, Morning Star veggie burger thing and salads, broccoli or cauliflower as my lean and green meal. It has to be a certain weight and what have you. You get a lot of protein. You can also eat olive oil and coconut oil. You can have almond milk or even non-fat milk. You still have lactose which is a sugar so it can help you.

    You feel full once you’re on the program and you’re eating it every two and a half hours. Sometimes you have the number to eat that last one meal of five, ‘cause after supper you are full ‘cause you’ve eaten real food. After the three days when you get into it eating regularly and drinking the water, you don’t feel hungry. You can eat other food too like the brownies, a certain amount of nuts as a snack or maybe a couple of air-popped popcorn crunch. It isn’t terribly satisfying, but sometimes the crunch is what I’m looking for. The program is one of the few things that work on a continuing basis.

    My daughter has a coach but I don’t like when people call me and ask me questions so I decided to wing it and it works. I’ve been on Weight Watchers three different times and I lost some weight on there, maybe at the 20, but it takes so long. I sometimes wonder if I should be eating all these dairy product. But I’m eating much and I lost the weight and I’m healthy. I don't have to do any special cooking with the Medifast program and although it's a little expensive, I’d rather pay the money than do all the work. I enjoy that they are just as good, if not even better with their ways to eating healthily and losing weight than to work out.

    I lost 50 pounds following the program, but then I gained it all back again. I was still trying to do the Medifast, but I’ve been on cruises and vacations. These interfered and now I’m really in trouble and I’m trying to stick to it. I am confident that I can make it work, but sometimes life interferes and it’s hard to eat the five meals, do the one lean and green and get all my water in. You really have to invest in it and do it. If you stick to it, it does work and it works really well. But all you need is a couple of meals out and then you have a three-day period of sticking strictly to it before it starts working again. It’s easy to stick to but you have to really say that you're doing it. It has to be worth it. Thinking that it’s going to cost me about $3,000 a year, I could motivate myself by thinking that in a year I’m going to weigh 50 pounds less. I’m going to be healthy and feel better.

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    Reviewed Feb. 16, 2017

    Medifast was recommended by my doctor and though it didn't help me achieve my weight loss goals, it showed me a way to do it. It was very informative having their recipes, their portion size, and the frequency. I could see or read other comments of people who never feel full but I felt fine in between meals. Also, the options they gave me were more than I expected. However, I cancelled with them last month because of expense reasons.

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    Reviewed Feb. 15, 2017

    Having always struggled with my weight I have been extremely happy to finally have something that is working for me. It has helped me to lose 30 pounds so far and hopefully more. The shakes are quite tasty and very filling. You won't be disappointed in your choice. Especially when you're running around all sexy fit! This has been a miracle worker for me and I would gladly pay whatever asked plus some to get these shakes. I can't put a price on finally being healthy. Customer support is also friendly and knowledgeable about their product. All questions were quickly answered and they were very helpful.

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    Reviewed Feb. 14, 2017

    I listen to a lot of AM radio and Medifast is on the radio all the time. They were also handy that’s why I decided to go with them when I got sick and tired of being sick and tired. And just last week, I noticed that I had to hitch up my pants another notch on my belt and that’s a good thing. However, I'm feeling hungry between meals. I still have a craving for sugar especially after lunch.

    Also, I didn’t know there were options when I've had my first box so I got a bunch of stuff and I go "why did they send me two mashed potatoes?" They're putting things that went into trash immediately. So the second box just got reordered and I thought of trashing the whole box and edit my box. I added some stuff I haven’t tried and some stuff I know I like. I tried doing it online but it wasn’t that easy so I had to call Medifast and they talked me through it. I tried to delete the box, but they won't let me delete it until I added some more stuff to it. And they’ve become troublesome when I want to stop altogether because I don’t want any more of it.

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    Reviewed Feb. 13, 2017

    I was on Medifast years ago. When I first did it, there was nothing but shakes but now, there are more options. From time to time, I go on it to lose a little weight and when I reach what I want, I get off of it and enjoy life. I recommend it to all my friends. It's not going to fill them up, but they have to train themselves to get used to it.

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    Reviewed Feb. 12, 2017

    Several years ago, some of our professional acquaintances had used Medifast and highly recommended it, so my husband and I tried it. We went on the program together five years ago, and were very successful on it. But maintenance has been an ongoing issue. My husband had decided that he wanted to go back on the plan and lose some weight and then go back and do maintenance. I lost weight as outlined by the plan, anywhere from three to five pounds a week. I was satisfied with the food, but my husband struggled more with it. At the time we started, they didn't have any entrees and things that we got this time around.

    My husband and I did the Starter Variety Pack. He’s made the brownie and a couple of other things and found them to be very enjoyable, so we’ll continue to order those to supplement and facilitate his ability to manage his caloric intake during the day, especially when he’s at work and is craving something. However, he doesn’t care for the bars and I got very tired of them by the time we were done with the program, but we enjoy the shakes and entrees very much.

    We also found other bars that is over the counter that were pretty comparable to Medifast and add a little more variety. He found that to be helpful and having been through the whole program and transitioning into maintenance, it just seemed like he wants to lose a few pounds this time. Realizing that there's a broader variety of food made him feel like he can make better choices during the day. Also, there is a quick and easy meal, especially if I'm on the road and he's home alone with our teenage daughter, that he can just pop in and know that he's eating properly in the evening, which has been a nice change. My husband is using the Medifast program this time around as a way to jumpstart his being more disciplined about his weight loss desires and how to achieve them.

    Our first experience with Medifast has led us to realizing that it’s a reliable program which my doctors were very supportive of, saying that it was well managed. My daughter-in-law is a registered dietician and she went over the entire plan before we were allowed to order it the first time around and agreed that it was well-balanced and wouldn’t do us any harm. We feel like w0ith all the options out there, Medifast is the one that we’re comfortable with.

    My husband and I were very pleased with the program. It felt very good, strong, and healthy. We like the way it works and having gone through it religiously and very judiciously the first time, we know we can manage our weight loss by either modifying it and accepting our weight loss results or by being very diligent. We understand both in philosophy, removing the sugars and spreading out the core intake throughout the day.

    We’re also very happy with the food product and how they’re improving it. We look forward to seeing that continue, making it a little bit easier for us to enjoy and incorporate it to our day-to-day. We would definitely recommend Medifast if a person's really looking for something that will give him results, if he sticks to it and is well-balanced. Even when we transitioned away from maintenance and were really not following the plan at all, we still didn’t find that we gained all the weight back and neither one of us ever got to our start weight.

    When my husband began the program, he had a slight knee injury and felt that it was impeding his recovery by carrying extra weight and wanted to be more aggressive about it. We didn’t even talk about going or looking at different plans or options. We knew where we wanted to go, what we wanted to do, and how we would approach getting him on a more regimented eating plan. We believe in Medifast. It does what it’s supposed to do and it doesn’t cause any detriment to our overall health. We recommend Medifast more highly now because we now know there’s a better variety of food and it has actually improved over what it was after our first go around.

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    Reviewed Feb. 11, 2017

    My goal is to be at 200 pounds. I’ve done Medifast's program for 30 days and lost 14 pounds. It also taught me some good eating habits like snacking throughout the days. There were times I would feel hungry but if I stuck to the timeframe, I was fine throughout the day. Also, there are some meals that I preferred over others. I still have 17 pounds more to lose and I’ll get there.

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    Reviewed Feb. 10, 2017

    Four years ago, somebody from my husband's office had been on Medifast, so I decided to give it a try. At that point I achieved my weight loss goals. I've been using Medifast off and on for several years. It has been just as snacks at the moment or as breakfast sometimes, and not as a diet per se. We limit ourselves to some choice bars and my husband and I like different ones so I order bunch for both of us.

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    Reviewed Feb. 9, 2017

    I started taking Medifast, and I was fine! I ate all my meals. I ended up being hungry most of the time, and the meal times didn't really work out very well with my life, but I did it to my best ability. I took it for almost a year. I lost a ton of weight and started to transition off of it. The transition was hard, and I did start to work out like they suggest. Within about 8 months, though, I gained all the weight back. So Medifast works, but only while you're on it.

    I felt so confident after I lost the weight. It was amazing. But it was a little weird not being able to eat with my coworkers, friends, or family. The actual cost of the food was pretty expensive, but I couldn't find another way to get to where I wanted to be. Also, the food was fine but it seemed like eating space food. There were some things that were really good, and others that tasted just like rice cakes. Overall I was always helped anytime I needed it. The people on the phone were super nice. They made sure I got what I needed when I needed it. They helped me decide what I needed to do to keep the weight off and were very kind about it. I just couldn't keep the weight off.

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    Reviewed Feb. 8, 2017

    Medifast is effective at keeping you healthy and fit. They have a good variety of meals choices that are healthy and they are portioned for just the right size, and you can have effective and healthy weight loss with this product. The food quality is great. They have snacks, cereals, soups, smoothies, etc and they even have a recipe book for you to make your own healthy dishes. The foods are portioned so you eat just what you are supposed to eat. Customer support is fantastic. They are there for you when you have any questions about the meals, drinks, desserts, and even the meal planning, and the prices of the plan. Also, the value is a good one. First, you can start with the 2 week trial and if you like the program you can join for $10.46 a day, which is great. You have your 3 major food groups and a dessert included. There are 56 meal varieties.

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    Reviewed Feb. 5, 2017

    I’m very happy with Medifast. I lost weight pretty quickly and it has helped me achieve my weight loss goals over certain periods of time. I'm having a meal every two and a half hours on the Jump Start Program. I wake up at 6 o’clock in the morning to go to work and I don’t want to have something where I have to sit and spend so much time in preparing. If a diet plan takes cooking this kind of egg in the morning, I'm not going to take the time to do it, so that's why Medifast really works for me. I take my coffee, vitamins and the oatmeal which is tough enough to prepare but it only takes 45 seconds then I'm done. Up until 1 o’ clock or 1:30 ‘o clock, I feel great in spite me being busy in the morning.

    They also have good meal options that I can take but my business partner who's also on it didn’t like them as he felt that there could be different options. My wife, too, doesn't want to have just a bar but for me, it works perfectly. My problem times are like 4 o’clock in the afternoon when I'm really hungry waiting for dinner and I'm with a bar or with pretzels.

    I and my wife entertain a lot so I have to be really very cautious about what I eat when we go out because I eat more fatty food. The program also doesn't allow beer nor wine. I’m not doing the lean and mean, and the greens and the chicken. The one thing that helps me more so on the flip side is that in the evenings, it hurts me because I’m not following the program as specifically as I have to and at that point, it has a negative effect. I try to watch what I eat in the evenings, but when I’m with friends and we’re eating, I’m not as conscientious. Due to my lack of discipline, I have not done well in some cases and then I get back on it and it does well for me.

    On the other hand, I was a little concerned that a box I received was opened and one of the bars was missing so I threw the box away. I sent Medifast an email and they haven't responded. But that won't stop me from using Medifast because it’s a very good product. I recommended Medifast to a good number of friends who have started the program. Some of them are going through the process with the counselors while others just order online.

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    Reviewed Feb. 4, 2017

    Medifast was a little cheaper, but after I had bought it, I read the ingredients and saw it’s all processed and everything has preservatives in it so that's not healthy for me. I tried it and during the first three or four days, my experience was rough but my body adjusted after and it felt good. I liked that the best. I lost weight because the amount of calories is so minimal but on the other hand, it's not right for me to eat processed food only. I did it for a few weeks and then I put it away.

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    Reviewed Feb. 3, 2017

    Medifast is great to use especially if you are trying to lose weight without taking a lot of pills. It allows you to eat a sensible meal with the plan that they have. I've lost more weight than I expected in just 3 months. The food is great. They give you many options to choose from as far as a meal or a snack. The portions are a nice size just so you don't overdo it. It all has a great flavor that you can get use to eating.

    When I always call back to get my next set of meal I always get great customer service. They always ask me if the meals are to my satisfaction, is there anything that I disagree with when it comes to the meal plans and is there anything that I would change. They always ask me how do I feel while on this plan. They are very concerned. Also, the value is great. It is one of the main reasons why I wanted to try the product because it's not too expensive. I think you are getting your money's worth for the results that you get.

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    Reviewed Feb. 2, 2017

    Loved the product and would recommend Medifast to anyone. Very effective product and there's a variety of wonderful flavors. The shakes are really great and the food quality capabilities is very high. I usually drink the shakes daily, and my favorite flavor is chocolate. Positive results with exercise and eating right. Plus the customer support was extremely high for most of the employees that work with Medifast. Answered all my questions in a speedy fast time frame.

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    Reviewed Feb. 1, 2017

    Saw improvement almost immediately, and definitely have more of a quality of living. I was happy to decide to start using Medifast. The food was not five stars but decent for the benefits. Plus when I need to use customer service it was a decent experience. They were friendly and not judgmental. The knowledge of the representative was also pretty solid. All of my questions have been answered to my satisfaction. I'm big on getting what I pay for, and with Medifast I did just that. There are others in this market that I can't say the same for. Good food and a decent price is good value to me. I would recommend it to family and friends.

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    Reviewed Jan. 28, 2017

    A friend of one of my daughters has had a very good result with Medifast, so I and my other daughter tried the program, too. When I started four years ago, I had lost 35 pounds but I gained 10 pounds back recently, so I took their plan for three months continuously and lost 12 pounds already, so I’m back to my target weight. While I was on the program, I wasn't hungry, didn't have a headache or any mood swings. In three hours, I did not feel like I’m deprived and I was perfectly fine. I have told a couple of people about Medifast. They tried it and they are doing great right now. I had a great experience and when I'm back from my out of country trip, I will contact them again.

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    Reviewed Jan. 27, 2017

    I did Medifast a couple of years ago and had a lot of success with it. I was on their Go plan and it fit into my lifestyle pretty easily. My top 3 food items were the s'more bar, the chocolate mint bar, and the cookie soft bake. I got some shakes, some other bars, and the pancakes which I like, too. They're good!

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    Reviewed Jan. 26, 2017

    There are so many products out there that it's hard to trust but Medifast have had really good reviews and I was happy with that. Medically, it didn't seem too harmful. Plus, it's convenient. However, I work in a school and in the past, it's always very hard for me to use the microwave for many of the foods, so the grab and go foods were always optional versus the pudding which was time-consuming. Every time I get the box, I don't use it for pudding so in a way it was a waste of money. Some of the products are really hard because it's not convenient to always have a microwave ready and accessible for some of the meals. Other than that, it was fine and manageable.

    I called a few weeks ago to cancel my Medifast Advantage membership. I have the meals but I'm not taking them right now because I found out that I am pregnant. However, when I took my membership in the past, it helped immensely. I was dedicated, I did the weight-loss plans for about six to eight months straight, lost about 20 pounds and gave me energy. Highly recommended to anyone who'd try to lose weight.

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    Reviewed Jan. 25, 2017

    I learned about Medifast from a friend of mine that tried it and had a lot of success with it and so a couple of years ago I also used it when it was strictly the 5 & 1. Now there's the 4 & 2 and there are a lot of other plans that may help. I've thought about getting back on it because when I was on it, I lost 49 pounds. Since I've used Medifast my diet has changed remarkably. A lot of things improved including blood pressure and cholesterol. The only thing I could suggest is that the app could be worked on. Overall it's a great program. I recommended it to a lot of my family members.

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    Reviewed Jan. 24, 2017

    I was on medifast for close to a year. My goal weight to lose 17 pounds. I was unable to stomach the food so I lived on shakes and bars. Barely edible. I felt like I was always starving and the snacks were not helping. Aside from the bloating and loose stools they warn you about, I was always dizzy, had nausea and felt like I was going to pass out. If I caught the smell of real food, it would trigger terrible hunger pangs. I understand that this diet has been very successful with others but it did NOT work for me. My total weight loss after starvation because that is what it felt like plus exercising 5-7 days a week while on the diet only yielded a 10 pound loss over 6 months. Within 4 months I gained it all back and 6 months after that I put on a total of 30 pounds.

    Never have I been this heavy and honestly my internal medicine doctor believes it screwed up my metabolism. So I am using real food, clean food, drinking lots of water and going to the gym. The results may be slower BUT I no longer have the awful side effects or hunger pangs and food craving. I also paid for the weekly coach in case anyone is wondering and followed this diet to the letter. No cheating. She was a nice young lady but gave a lot of rehearsed answers out of the playlist and for me it was a waste because it felt like one size fits all. The poor girl did not have much to add since there were no gaps in my process. But congratulations for the people for whom this works for.

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    Reviewed Jan. 19, 2017

    I'm on Medifast's Flex plan for about three weeks now and it was quite easy signing up. Implementing it to my lifestyle has also been going okay and I don’t have any complaints. It’s better than what my sister described.

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    Reviewed Jan. 18, 2017

    My wife is using Medifast to lose weight and she's lost about 15 lbs so far. I order the products online for her and she takes them to work. She likes those soft chewy bars. We used to get the crunchy bars but she told me they taste like cardboard to her, so she’s trying to get rid of those. She started with oatmeal which she liked in the past but doesn't anymore. But she really likes the mashed potatoes. When I got the wrong ready-made shake delivered to me, their reps were super in helping me return it for a credit. That was terrific.

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    Reviewed Jan. 14, 2017

    My friend was doing the Medifast program and I used it because of her results. My weight loss has been a little bit slower than her but my bloodwork has improved and my cholesterol's gotten a lot better since I started the program. I'm definitely seeing improvements with weight loss. Then, I was a little confused on how to get the health coach. My friend has a health coach that works with her and I thought that was through Medifast. I did the online chat and the rep told me it wasn't through Medifast. I also didn't like some of the food for the first month and the only option was to get the sampler and some of the food was not what I would have picked out for myself. But I was able to tailor my food packages for the second month and it was good.

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    Reviewed Jan. 13, 2017

    Medifast is the best product in the market as far as I'm concerned. I've tried lots of different things and I think that it is the perfect food for my body. I found out about it from a sister-in-law years ago and tried it. As far as weight loss, I have achieved 25 pounds and I'm looking to drop about 15 and I'll be at goal weight. I don't like fake food so I never buy any of that fake food but I do the shakes and have been buying consistently.

    Every month I'll have an order and then I use the bars with the 100 calories for an emergency treat. My only complaint is that it's very pricey and they should not charge for shipping too. I have called them a couple of times because I wasn't able to get a discount code applied to my purchase. I also don't get any kind of discounts offered through email anymore. I've gone online to see if I can get some and apply them but they don't work. Other than that, I think that Medifast is great stuff.

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    Reviewed Jan. 12, 2017

    Medifast is very effective. I would recommend this to anyone and everyone. I would rate this whole thing ten out of ten a million times over till the day I die. The food quality capabilities are incredible and their technologies are so innovative and creative. Also their customer support is off the charts. Every time I call people are nice and make me feel like they care about me and my concerns and issues.

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    Reviewed Jan. 10, 2017

    Medifast does what say they do. They listen to me and what I want I can ask all the questions I want. Customer support are always there for you if you need to ask them questions about the food or about how much you should eat and motivate you when you're feeling down. The food tastes like food not cardboard and it fills you up all day not hungry till its time to eat again. Breakfast, lunch and dinner is all you need but the snacks are good too. You get what you pay for good food that taste like food and it does not cost a lot of money to get what you want to look good and eat good.

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    Reviewed Jan. 9, 2017

    I used Medifast years ago to lose weight and it absolutely helped so I went back to it. I experienced a steady gradual weight loss while going through the program which was easy to follow and very convenient. After using Medifast, I feel healthier and happier and it's because I feel better about myself.

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    Reviewed Jan. 8, 2017

    I didn't recognize a fellow I haven't seen in four or five months and thought he had gotten a haircut. He said he's been on Medifast and his doctor put him on it. Long story short, I then did some research and my wife and I both decided to start the program. We've been on it for 12 days and at first I'm overwhelmed but it's been going really well. The variety of the foods is really good and the idea of being able to customize your subsequent orders to reflect your preferences is also good. Customer service is very good.

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    Reviewed Jan. 7, 2017

    My sister has tried a lot of other diets and Medifast worked well for her and she lost 30 pounds on it. I purchased the two-week plan and it jump-started my healthier eating. I found that using the products kept me satisfied. I didn't have cravings nor get that hungry, empty feeling that I've got in other diets. In fact, I had trouble eating as much as Medifast suggested. I've been on Weight Watchers and lost a lot but I don't like being limited to foods and it was expensive too. But I have decided not to continue with Medifast, but not because it's not a good program. I just want to live the life of lean and green and reduce carbs.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2017

    After some internet research and talking to other people, I decided to choose to go with Medifast. I haven't completely achieved my weight loss goals, but there's already a significant difference. I'm very pleased with it. Since using Medifast, I feel happier and healthier. I'm definitely making better choices now. The diet was very efficient and convenient, especially for someone who had several kids.

    I had to call them on two separate occasions. There was one time, when one box came leaking and the UPS man just carried it leaking to my back door. So I called them and they got another one out to me which arrived two days later. They are extremely quick to fix the problem. Then I got on their automatic shipment and I was waiting on shipment but nothing arrived. Something else went wrong and then they sent me that whole month shipment completely free. That was several hundred dollars worth of stuff and I can't ask for better customer service than that. They FedExed it and it got here really quick and it was all free. That was huge for my budget and I really appreciated them doing that. I've been really pleased and they're very responsive. The quality of the food is good and customer service is outstanding.

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    Staff

    Reviewed Jan. 6, 2017

    Medifast helped me achieve my weight loss goals. It was quick but I wasn't starving. The meals were good but there wasn't a whole lot of variety. I feel like I was very successful the first time I did it so it was worth it for sure. The support person in Lafayette emailed me a few times and kept supporting me. I also asked some questions and he was wonderful. But then after I quit, I didn't transition and I gained the weight back. I want to go back but the thought makes me cry because it is so strict. It's hard but I was very satisfied.

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    Staff

    Reviewed Jan. 5, 2017

    I weigh 120 pounds and I'm 5'6". I don't really need Medifast for weight loss. But there are a lot of people who fast like me. I fast a lot for religious purposes. And if you want to have the healthy, most appropriate choice, go for Medifast and that's one of the reasons I chose it. I've heard so many good things about Medifast and I also heard that lots of doctors used it to lose weight. The banana flavor shake which they no longer carry was the best one. It's healthy, delicious and it satisfied my hunger. I don't have to add any type of Sweet 'N Low, Splenda to satisfy the taste. Lately, I added some Greek yogurt to it which gave me some substance, a little bit more filling.

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    Staff

    Reviewed Jan. 5, 2017

    I was more full while on the Medifast diet two years ago. But my mom and I stopped using it and we regretted that so we did it again. I feel more motivated now and have recommended Medifast to other people.

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    Reviewed Jan. 4, 2017

    I like Medifast and my mom has them too. I've done Weight Watchers but I could eat whatever I wanted and I wanted something stricter. Medifast is more structured for weight loss and it's pretty easy to follow. I take a blend of both their meals and shakes since in different situations, I need something quicker. During the first couple days, I didn't think I was having enough but now, it's fine. I'm getting to my goal and I lost seven pounds already. I've recommended Medifast to a friend.

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    Reviewed Jan. 3, 2017

    I wanted to lose ten pounds so I used Medifast. I've lost eight pounds and my experience has been great. My only complaint would be the taste of the food but some of the food is really good. Overall, it's set up well.

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    Staff

    Reviewed Jan. 2, 2017

    I've been using Medifast on and off and I have lost five pounds. I am not left super hungry, however, I wouldn't eat brownies or some of the snack foods that they have because it's too many carbs. The way they put it in the products there's enough kind of protein, that it bounces out so that's fine if you eat and it's also low calorie, but maybe they could find other ways to create the snacks. They're very sweet and I'm not such a big fan. But other than that I'd recommend Medifast.

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    Staff

    Reviewed Jan. 1, 2017

    My friend recommended Medifast. He has done very well with it and I knew he wasn't being photoshopped because I saw him in person. I was considering another company but they only had shakes and there was Purging which got me concerned so I decided not to go with that. I had done Weight Watchers years ago but it wasn't practical for me because the main events were getting weighed in and making the meeting which I couldn't do. But it sounded interesting and didn't sound as painful as some of the others.

    I started the Medifast plan last Thursday morning and I've lost seven pounds. I was starving the first couple of days but my peers told me not to be concerned about that. I'm adjusting to it and I'm nowhere near as hungry as I was the first couple of days so it's great. It's only been five days, but Medifast has exceeded my expectations and I didn't expect to see something like this that quick. I know which food works for me and which ones don't.

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    Price

    Reviewed Dec. 31, 2016

    Medifast was so helpful and made meals and eating healthy easier. I ended up losing about 20 pounds in 3 months. The food quality was great. Everything tasted really fresh and flavorful. There is also a good variety of different foods and snacks for you to eat. I am happy with the overall value of Medifast because you get a good amount of healthy products for a decent price to help you lose weight and be healthy.

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    Customer ServicePrice

    Reviewed Dec. 30, 2016

    I didn't lose any weight and the food was not really all that good. I didn't care for the selection. I do not like green eggs and ham. Customer service was unhelpful and hard for me to get an actual person to interact with. I did not get timely replies to my emails or inquiries. Medifast was very expensive for the price and for the service and quality I received. I'm very disappointed I couldn't get any money returned to me even after I expressed my disappointment

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    Customer Service

    Reviewed Dec. 29, 2016

    We've done Medifast in the past. Thomas was unsatisfied in between meals at first but then got used to it. We had to open two separate accounts so we could order but it was hard to figure out how to cancel one. We appreciate the no charge on shipping. We usually end up placing an order for over $300 which would still qualify for that. But they make us sign for it to be recurrent which is brutal. We don't like that it automatically sends to us every month or that we have to call and change it. It's better for us to place the order when we're ready for it.

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    Price

    Reviewed Dec. 11, 2016

    Product works very well but shipping rate is too expensive! Only free shipping at $250, other than that, normal standard shipping rate is more than $20!! Single item package retail at $19.50 but shipping is more than the product! In the end we have to look for alternative product!

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    Reviewed Nov. 28, 2016

    This diet should be called "medinightmare". My mother and I started this diet the same week. She was 80lbs over weight and I has 30lbs. We started well and following the diet perfectly. We both lost about 30lbs but exactly after 3 months I had a massive seizure that I had to go to the hospital and was admitted for a night and was diagnosed as epileptic, now I am medicated. Then 2 days later that same week my mother had a hemorrhagic stroke and she lasted 5 weeks (3 of them in ICU) in the hospital and then 3 months in rehab. If you are considering doing this diet please make sure you do not have any tendency for seizures, stroke or heart failure.

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    Miranda increased rating by 4 stars.
    Customer ServiceSales & MarketingStaff
    After a positive interaction with Medifast, Miranda increased their star rating on Feb. 5, 2017.

    Updated review: Feb. 5, 2017

    Resolved and thankful for my counselor.

    Original Review: Nov. 27, 2016

    So I signed up for Medifast as I will be getting married and after having my baby I just cannot lose this extra weight... I've tried it all! I'd like to start by saying my counselor was amazing, very sweet, patient and informative. The woman that signed me up... not so pleasant. She was nice as she was pitching the program (I'm in sales I get it) but I saw her interact with the other girls upfront and she was rather rude.

    So 1 week in I started having stomach issues. Fine I switched to whey protein. The second week I started having these intense headaches and I was super lightheaded (sometimes a side effect) but this would not subside. Long story short I was in and out of the dr with blood tests and scans as they could not figure out what was making me so sick. Turns out I had a horrible infection that spread and once the Dr narrowed this down I was informed I wasn't able to consume the Medifast products due to health issues.

    I kindly replied to my counselors email explaining the situation only to be informed I would not be receiving a refund. So I've now spent $1000 dollars on a program I didn't even utilize for 30 days due to a medical issue because of the product and no refund. I was offered a low-calorie plan which was a kind gesture however, as I’ve tried it all to lose weight I have about 3 low-calorie plans I don't stick to as it is which is why I resorted to Medifast to start. I can't understand the justification for not refunding my money other than bad business!

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    PriceStaff

    Reviewed Nov. 18, 2016

    I believe that it worked well for me. I did not like how restrictive I felt it was but the results showed for themselves. I was happy with what I saw and experienced yet I do not want to continue with it. The food quality was great. It was delicious and had a variety to choose from. I wish that I could eat more of it... is part of the problem but I enjoyed the food that I ate! I would recommend. Customer support was great. They were very kind and understanding with me. I felt very comfortable opening up and being personal with them so that they could assist me the most. I believe the value was worth the price! I know some others that I spoke to disagreed yet I enjoyed my experience for the majority and the value I believe I received was valuable!

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    Customer Service

    Reviewed Nov. 15, 2016

    I called customer support as directed, for an authorization to return items. I sent them back with that number clearly marked on the address label and inside the box. After not receiving the exchanges when three weeks passed I called to check on it. Customer service had no record of the return being shipped back. They suggested I try back with the Post office for them to review their receipts of that day and get me the tracking number. I was unable to do it that day but the next day I received an email from customer support saying my exchange order is ready to ship. I called and asked to have some items modified and they said that it was too late, as the shipment went already. I asked how the shipment could be out so fast when, literally, 24 hours prior I was informed that they had no record of receiving my items. Unable to answer. Makes me concerned is all.

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    Customer ServicePriceStaff

    Reviewed Nov. 14, 2016

    It works great right. Every time I use it it makes me feel good. Very efficient and very recommendable to others that I know and they will love it too. The quality of the food is amazing. It taste great and has no bitter aftertaste. I feel very healthy and my energy is really high, and I feel more happy. The customer service is great. They are quick and get all my questions answered right away. They are nice and know their information. Like being a part of the family. The value is 100%. You get what you pay for and not breaking the bank either. Very inexpensive for the product you receive. That is why I keep coming back.

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    PriceStaff

    Reviewed Nov. 13, 2016

    The drink is high in protein and makes you feel very energetic. Lots of energy to get around. Not being tired or fatigue. I like it totally. It's a great food substitute for heavy food when hunger. It's good to wake up to and great to use at any time of the day. When you try it hopefully you will enjoy a great experiences and include it when you want to change or diet. It has great flavor and taste. Once you try it you can recommend it to others. It gives you a great sense of support and a sense of great energy that you need in your everyday life. You can do your morning workout by enjoying Medifast. It's something that you will learn to trust in your life. The Medifast value is something that can never be compared as being a good value. It's worth the price and it's something that you can enjoyed.

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    PriceStaff

    Reviewed Nov. 3, 2016

    It supplies and helps my needs. It's very good, reliable, innovative, progressive, and advanced. It's a trustworthy product and the company is reputable. It nutritious. They have strong business practices. They produce strong, natural healthy products that help ensure your health. They have high standards they live up to. They are very helpful and resolve issues very fast and efficiently. They are professional and courteous. They detail-oriented and they actually care about their customers. The value of their product is very good and high. It seems to me that you actually get more than what you are paying for. Not only do they give good prices but they also give you quality.

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    Reviewed Oct. 24, 2016

    This program was the best I have ever tried. The difference was having a health coach. The food is delicious and the results were excellent and maintainable. You eat a normal dinner every night. Your health coach keeps tabs on you and guides you along the way. I was able to lose 40 lb. in 6 months! This was done strictly for health issues and my doctor approved of the plan. I was borderline diabetic and after the plan, my numbers are normal. I read all of the plan's books so it helps you realize the importance of maintaining a healthy weight for life. There are website and FB page for support, people all across the country cheer each other on. I would highly recommend this program.

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    Staff

    Reviewed Sept. 3, 2016

    So I started this program two weeks ago and all I can say is that I am very pleased! I have a coach and she is wonderful! I do think the food in the kits is terrible and I prefer only select foods so it has been costly in the beginning but now I know what I like and I only order that. I wish there was a website where people actually posted reviews on the food so I wouldn't have to waste money buying the stuff that stinks. I have lost 8 lbs in two weeks (5 lbs the first week and 3 lbs the second). I think I would have lost more the second week but I celebrated a birthday with a wee bit of cake. ;)

    I am very happy on this product. I am hoping to lose 20 lbs and then work out steadily thereafter to tone everything. I love this system. I think it's very easy to follow. It's all about how much self-discipline you have. My kids offer me a brownie, gummy bears, ice cream and I say, "No thank you". My family eats different items than myself but it is okay. You have to be strong-willed and a tough cookie! :)

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    Reviewed Aug. 19, 2016

    The effectiveness is awesome and I would recommend it to anyone that wants to use this service and support the best industry I have used. Great food quality and service providers are awesome. I'm glad that I used this food service and it's been a great pleasure to do so. So therefore I will continue to use it. Greatest customer support and satisfaction I have ever dealt with. Great value for the money and anyone interested in this service is guaranteed to be happy with everything that it has to offer.

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 11, 2016

    A great meal replacement that not only tastes good but also holds you over. I never felt hungry afterwards and it also helped curb cravings. I'd say it worked well and did its job. The quality was good. I've tried different brands that do the same thing and always felt dissatisfied afterwards with the taste and texture. Didn't have that problem with Medifast. It was good. Anytime I had any questions they were always quick to respond and help me get the answers I needed. Very responsive and I never had to wait long to get the information I needed. Of course people always want more for less money. I just think that they could do better promotions or different types of offers and what not to bring new customers in or retain the ones they have.

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    Customer ServicePriceStaff

    Reviewed Aug. 9, 2016

    Works pretty well but kind of hard to stick to regularly if you are not used to dieting. Don't feel extremely hungry either in between meals when on this program. Food quality is ok. Portions are not that big but I wouldn't expect them to be huge either but a little bigger would be nice. Food tastes good though and the desserts are not bad either. I would totally recommend customer support. Very helpful and very caring and took the time to answer all of my questions and explain everything in great detail. I give Customer Service 5 stars. It was ok. The money value of the program really is not that expensive but could be a little cheaper for people who do not have a ton of money. That would be my only complaint about that.

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    PriceStaff

    Reviewed Aug. 8, 2016

    I tried Medifast after hearing ads on the radio. The counselors were nice enough. I carefully followed the program to the letter and had very little success after the first week (about 3 pounds). The packaged food is almost inedible. Seriously, some of the most disgusting food I'd ever put in my mouth! After a summer of struggling to stay on the plan, hundreds and hundreds of dollars, and down just a few pounds, I quit! Such a miserable program! Horrendous food, very costly, total disappointment. Lost only about 12 pounds in 3 months. I figured it cost about $100/pound. Would never, ever, ever recommend!

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    Price

    Reviewed Aug. 8, 2016

    Honestly it may have been more effective if I had used it as directed and for a longer time period. So it was probably partly my fault that I did not get the results I had hoped for. Personally for me the food was not as flavorful as I would have liked it to be which is probably for the most part why I didn't stay with it longer than I did. The customer support was satisfactory as far as I was concerned. Options were suggested to me that I decided to decline, pretty much for the reason I stated previously. I didn't care for the taste. For me personally the value wasn't that satisfactory. I honestly feel you can achieve the same goals by using other methods, probably for less expense.

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    PriceStaff

    Reviewed Aug. 5, 2016

    The overall effectiveness of Medifast was surprising. The weight loss item really helped me lose weight, and gain the confidence I was looking for. The overall food quality for Medifast was good. The meals had a good serving and proportions for weight loss. I would highly recommend using the customer support options for Medifast. They are supportive and help customers with weight loss options and meals. The overall value is great for customers.

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    Reviewed Aug. 4, 2016

    Medifast has been around for a number of decades, and at one time was only available via physicians. However for some years the products have been available to anyone online. Medifast offer meal replacement products typically formulated to be low-calorie and low-fat, and containing optimum levels of vitamins. The formula will generally take users into a mild state of ketosis. Another compared Medifast with diabetes medication. The study found Medifast more effective at controlling type 2 diabetes than an ADA-recommended program. One issue with Medifast is the long-term consequences especially coming off the program. The transition phase is 4-6 weeks, and starts off by introducing oatmeal at breakfast, and fruit for snacks.

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    Reviewed July 30, 2016

    I started the Medifast program in June 2013. I lost a total of 43 pounds on the program. I was on the Medifast five and one program and found that it was very easy to stay on. The Medifast life coach that I had contacted me each week and provided me with the information that I needed to continue on the program. The amazing thing about Medifast and the five and one program is that I was really never hungry. The program is set up so that you're eating low carb meals every three hours.

    On the five and one program you eat five of the Medifast dietary meals and one regular meal. I think the biggest challenge to losing weight is more in your head than it is in your stomach. You have to be ready to accept a lifestyle change in order to lose weight. You can't go into the program thinking that you are going to lose weight and then go back and eat the way you did before. This is a lifestyle change and Medifast stresses that in all of their information that they provide for you.

    I was a diabetic and on several medications before I started this program. I was able to get off all my medication during while on Medifast. I am currently still within 5 pounds of my lowest point in weight and still use two or three meals per day as a maintenance to keep the weight off. I would recommend the program to anybody looking to lose weight.

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    PriceStaff

    Reviewed June 24, 2016

    It worked pretty well but it was not the best that's for sure. For the first 2 weeks it was great but after that everything seemed the same. Over all it had a good effect but not the best. It was very delicious and had a good feel in my mouth, it felt great after I ate it. It did not give me any problems after I consumed it. So overall it was very good and I greatly enjoyed my experience with its quality. The customer support was good, the people were very friendly and nice. They seemed to know what they are doing and have helped me greatly. I was overall very happy and enjoyed myself with them. The value was great and a very fair price. Highly recommended for the price. It was not cheap but it was not too expensive at the same time. Overall great and fair pricing for the product.

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    Staff

    Reviewed June 21, 2016

    Very helpful and hope to have it once more. Sometimes I woud like to use it once in a while so I would recommend it to other people who want it just like me and hopefully they would like it just like me. Very delicious. People all around would love to taste the wonderful food and bring joy to their day. A lot of people would love to try the new foods to bring joy. Very helpful and I would love to keep it that way. I hope that they will improve just a little bit more to get it basting with character. I hope everyone enjoys just like how I did. Very fair - I think it is one of the best value I have had and I hope they keep it that way so I want to thank them for that and I hope they keep up the awesome work.

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    PriceStaff

    Reviewed June 20, 2016

    Though it kept me from starving or caving in from hunger in moments I felt like I ate more when I finally got to eat a meal. The flavors were great and many to choose from though. The food had great taste and texture. It kept well and tasted great. There is a wide variety to choose from and you get what you pay for. They were helpful, supportive and extremely friendly, nonjudgmental and intelligent. They were well informed and knowledgeable about all the Medifast products. While it is a little pricey, especially for someone like me living on a very fixed income, in the end it is worth the money spent as it truly works - is simple and tastes great.

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    Staff

    Reviewed June 15, 2016

    It provided quick and safe weight loss. The meals were tasty. I liked that it included deserts. I liked I could integrate it with real food. I liked the different flavors of shakes and the variety of bars and bakes. The turkey meatball marina was very good. The variety of snack foods was very tasty and satisfying. A Facebook friend had recommended it to me. The food journal and Medifast achieve plan guide was useful. I liked the exercise guide because it helped me formulate a plan for aerobic, low intensity and medium intensity exercise. It was very reasonably priced. I found the menu guide very helpful, as well as the other guides that were included. The healthy celebration and maintenance guides really helped.

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    Customer ServicePrice

    Reviewed June 13, 2016

    Worked well for what it's meant to do. I was worried about other reviews that said it wouldn't. I would try again and refer family to use this. The food quality along with the variety of meals is missing the mark. I would like to see more meal options as well as a higher food quality. Have yet to deal with customer support. I have had no issues as of yet that would require me to call customer service. I had no issues with ordering. I have had a great experience thus far and will continue up to use. The value is pretty decent for what you are getting. Some may find that it is more expensive than other programs of the same type but are getting a good deal for what you are paying for. I like that I can pick what I want.

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    Customer ServiceStaff

    Reviewed May 17, 2016

    I'm giving this diet three stars because the diet WORKS. However, the food is absolutely disgusting. The only items I could stomach were the bars, shakes, and honey pretzel sticks. I felt extremely unhealthy eating this food. It is full of chemicals, preservatives, and sodium. I am normally a very healthy eater who just needed to "reset" and lose 10 stubborn pounds. Yes, this diet worked, but I dreaded mealtimes, and never felt satisfied after their food. I had very low energy for an entire week (not 2-3 days like they claim). I can't imagine how anyone with a lot of weight to lose can live through months of this diet. I practically cried at times.

    I sent back almost all the food I received, in addition to one of the books. The service rep on the phone was extremely condescending and rude to me when I called to inquire about why the book wasn't credited. I can't remember the last time I spoke to someone who was so sarcastic and abrasive. They also tried charging me $14.00 to ship out a box of shake powder that weighs less than 9 oz. Be very careful signing up with them. Read the fine print. They are more than happy to try to pull a fast one if they can.

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    Reviewed March 14, 2016

    I have been on so many different programs and never have I had one work so well. I was 280 lbs in November and now 5 months later I have lost 50 lbs. I have so much energy. The program is also teaching me about healthy habits of drinking water, getting plenty of sleep, adding fun exercise to my days, and eating healthy food in my lean and great meals. High fiber and protein even give me so much energy. I can keep up with my family and I am a teacher so I need to keep up with my 28 2nd graders too. It has changed my life.

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    Staff

    Reviewed Feb. 21, 2016

    I started Medifast on June 27, 2015. I was in a stressful situation. I had just gone to see my sister for the last time. She had terminal brain cancer. I began my journey with Medifast when I came home and started losing weight right away. I talked to my sister and her husband weekly. The simplicity of the Medifast program made it easy to lose the weight without the added stress of meal planning, grocery shopping, cooking meals, etc. My counselor was very understanding and helpful as I lost about 2 pounds a week. I lost a total of 40+ pounds and went from a size 12 to a size 4! The Medifast program was amazing and my counselor, Hannah and everyone on the staff were very friendly and encouraging along the way! I feel a lot healthier and in control of my body. Thank you Medifast.

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    Reviewed Jan. 22, 2016

    My sons, 18 and 20 years old, started the Medifast diet 5-1 plan in July and continued for 2 months. They both did well through the program, tolerated it well, and both lost about 50 lbs each which they need to lose. They both had amazing results. The diet has also taught them to eat healthy and introduced healthy foods that they did not previously like to eat. The transition period went great and now 5 months later they've probably gained 5-10 lbs but it's no surprise because they're teenagers and do like to eat junk sometimes. The 18-year-old did not strictly stick to the diet, he would cheat once in a while and introduce dairy or carbs. He was always behind the 20-year-old in losing lbs, but he still met his goal of 50 lbs loss in 2 months.

    The 20-year-old followed the diet to the T and did not cheat. He also did the transition period by the book. During the transition period I noticed him weak and very thin, almost sick looking. I had asked him it was definitely time to stop, which he was in the process. After 1 month I noticed his hair in the back of his head thinning, now he is only 20 years old and very hairy, this was an abnormal reaction. I called the representative of Medifast who checked with the dietician and confirmed it could be a reaction to the trauma of losing massive amount of weight fast, and it is not permanent but temporarily. I was relieved and hoped that was the only side effect. Now keep in mind this is a healthy 20-year-old boy, who never had any illnesses in his life.

    Three months after ended the Medifast diet, he fainted and was unconscious for 15 minutes. We didn't know what happened, called 911, was in the ER, did a CT scan of his brain, turned out all normal. Did bloodwork, everything ok. The only abnormal lab was his blood sugar at 60 after eating a full breakfast 1 hour before. I since have taken him to see neurologists, everything OK. Continuing to do tests, have done blood work and nothing yet. Three weeks after the incident, while at work and after 2 hours of eating dinner, he felt dizzy and blurred vision. He drank some Sprite and felt better, couldn't check his blood sugar but I assume it was so low to cause those symptoms.

    The doctor has referred him to an endocrinologist which we'll go next for further testing. I am almost 100% sure he's experiencing all these symptoms due to the metabolic stress that was due to his body of losing 50 lbs in such a short time. I'm not saying Medifast is a bad diet, but it should not be done for long periods of time, or the food needs to be adjusted to not cause future health problems.

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    Customer Service

    Reviewed Jan. 21, 2016

    I was on the Medifast program for about 6 months. I followed it perfectly to a fault. I lost about two pounds a week, sometimes less, but consistently lost the weight. Initially, I felt great but then after 3 months, everything changed. My stomach was constantly turning and eventually the gas became so bad I couldn't do anything. It was painful, smelly and uncontrollable. I was unable to go to the gym and struggled to work but continued the diet because it was working. Next was constipation. Although I had vegetables for dinner and drank tons of water, I battled with constipation. It eventually caused an anal fissure (ripped open). I now have to take Miralax daily for the rest of my life.

    This with the final straw of gobs (and I mean literally handfuls) of my hair was falling out. I was afraid to shower or brush my hair because it was rapidly falling out. I have thick long hair and it quickly became thin and stringy. I called Medifast and they denied it was their product causing my issues. They said it was from the stress of losing weight. I stopped the diet. It took my gut and hair about 6 months to recover. I did gain back all of the weight plus 42 lbs within that year. I have since been losing weight for the past year without any issues other than just feeling great and healthy.

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    Staff

    Reviewed Jan. 7, 2016

    In Nov 2014 I went to Mayo in Scottsdale for studies on becoming a donor. I passed all tests with blood levels fine, no issues found in the week long of studies. In March of 2015 I started the Medifast diet and was on it from March until about June 2015. The food was extremely horrible and made me feel so dizzy and weird. They told me to eat more protein so I did however that did not make it help very well. I chose to stop the program because I was feeling so weird all the time and just was very uncomfortable about the way the food was making me feel.

    I later in June/July went to the doctor about seeking attention due to having some issues with my body and went to seek medical attention about pain. After having several blood tests done, I found out that I have a high level of Rheumatoid Arthritis in my blood and kidney issues! Now keep in mind Mayo is one of the best rated hospitals so their tests could not have been wrong. So needless to say I am with the lady that placed a rating this past December 2015 that this food is going to kill someone or probably already has. I am getting a lawyer as well and will seek Justice in this diet food that has caused me so many problems and pain that I will have to deal with for the rest of my life.

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    Reviewed Dec. 21, 2015

    I'm wondering if there have been any lawsuits. It seems that nearly all reviews are negative. Goodness! Hair loss, dizziness, etc. I lost ten pounds. I haven't experienced these things, but I do have complaints about the Indissolvable and inedible foods. How can this be legal?

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    Reviewed Dec. 14, 2015

    I lost 30 pounds on this diet and gained it right back after stopping the program. The bars are sweet so it doesn't really teach you good eating habits. I tried to do the diet again because I received an email with a code for $25 off. The code was accepted when I entered it and then when I went to review the order, the code had disappeared. What a joke. I canceled the order and am completely disappointed with Medifast.

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    Verified purchase

    Reviewed Nov. 14, 2015

    I ordered a month worth of product from Medifast in late May 2015. On July 15th they charged my debit card for an additional month without authorization. They claim we signed up for auto renew each month and they shipped a box of product to the same address as the original shipment went to. What they didn't know is we sold the house and moved out 1 week after the original shipment arrived, so there is no way we would have signed up for auto renewal.

    After some online investigation, it appears this is a common practice of this company, as there are many complaints very similar to mine in which they say you signed up for auto renew and just ship product then make you pay for return shipping. I am working with my bank to get over $400 dollars back but want it to be known they have some very shady business practices.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 5, 2015

    I did not sign up for an auto renew account but my account automatically auto renewed. I ordered a month as I had success with the program in the past and had some leftover product to get me started, but gained weight in spite of following it to the letter of the law. They make it difficult to login or change your password, so I got a notice that I was billed $350 for a reshipment at midnight last night and immediately reached out to support to stop the order. They claim they cannot stop an order once it is placed which is nonsense as it won't ship for days. They also say I have to have call them back once I receive my order to get a return "authorization" which is completely a scam. I asked them to delete my account and stop the order and they claim they cannot. I'm really angry and used to say good things about them. Medifast you made an enemy.

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    Customer Service

    Reviewed Oct. 2, 2015

    I sent my product back as per Medifast return policy guidelines. The package was received by them Sep 8th 2015. I received an email dated Sep 14th 2015 stating that my return was processed and that it should take 14 days to receive my refund. It is now Oct 02 2015 and I have no refund. I called them Monday, Oct 28, 2015, to inquire about my refund and was told someone would call me back in two business day to resolve the issue. I received no phone as of today (02 oct 2015). I called again today to check the status and was given the run around again and given the same answer of "someone will call me in 2-3 business days". Buyer Beware. This is a horrible company. Their food has dangerously high levels of soy, and their customer service is deplorable.

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    Customer Service

    Reviewed Sept. 30, 2015

    They always sign you up for automatic shipments, don't warn you that you are about to be charged, and charge you for shipping if you refuse. I've been through this three or four times now and it's a huge problem, a huge hassle, and they have terrible customer service & absolutely don't care. I lost about 20 pounds on Medifast and immediately gained it back, plus, over the course of the year I was on Medifast. The food tastes terrible and it's impossible to stay on.

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    Medifast Company Information

    Company Name:
    Medifast
    Website:
    www.medifast1.com