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Medifast
Overall Satisfaction Rating
3.35/5
  • 5 stars
    100
  • 4 stars
    42
  • 3 stars
    29
  • 2 stars
    27
  • 1 stars
    62
Based on 260 reviews that contain star ratings
SHOW RATING DISTRIBUTION

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    Medifast

    ConsumerAffairs Unaccredited Brand

    Recommended by more than 20,000 doctors since 1980, Medifast has been the key to weight loss success for thousands.

    Our nutrient dense meal plans are formulated to help you lose weight by creating lifelong habits. Whether your goal is to lose 10 pounds or 110, our plans, fortified with 24 vitamins and minerals, are designed to keep you full as your body reaches a mild fat-burning state to lose pounds quickly without sacrificing muscle tissue.

    Medifast plans are proven clinically safe and effective by researchers and studies published in journals such as the Nutritional Journal, Diabetes Educator and The Open Nutrition Journal.

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    266 Medifast Consumer Reviews and Complaints

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    Page 3 Reviews 61 - 90
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: June 7, 2017

    I require low blood sugar diet in order to lose any weight and so I chose Medifast. The first time that I used it I lost about seven pounds in the first week and that was great. But then I plateaued by the third week and never lost any other weight, which is why I initially stopped taking it. I’ve done things like the Whole30 before, and while Medifast is definitely going to help you lose weight, it’s not going to make you feel healthy or happy because it’s very processed. It’s not going to improve you through vitamins or anything like that.

    I like it because it’s easy to do on the go when I'm at work. But when I go out to dinner with friends, I'm starving and I'm only allowed with really one good meal a day. I can’t have a lot of carbs so I would just have meat and veggies with my meal. It is definitely a hard thing to do and the food does not taste great. Every single food that I’ve tried has this chemical aftertaste. But it’s definitely helpful for people with diabetes or pre-diabetic like me and it's helpful to get me back on track, which is why I’ve purchased it again.

    Both times I tried to buy food, I had problems and I had to do it over the phone which was a little bit annoying because it's easier if trying to do everything on the internet. But the customer service was pretty helpful, nice and knowledgeable about the questions I had. The only downfall is that since I haven't done it in a couple of months, they just dropped my discount. That sucks because if I'm going to be away for a month, it doesn’t make sense to be a recurring member who has a discount. But it's really easy to use and quick to lose weight.

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    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 6, 2017

    I had used Medifast years ago and it was the best weight-loss method for me because it's all prescribed. It's easy to do and I've recommended it to people. I wanted to lose a few pounds, so I ordered that again. I get six to eight packets and a thing for $16, so it really works out for a dollar or two, but when buying multiple boxes at $17 upright, I'm like, "Whoa." The cost adds up but when you break it down per meal, it's not so expensive.

    The first few days are the hardest. My body had to get used to the fact that it's smaller portions. My doctor even told me when I was on Medifast the first time not to do intense workouts because in the beginning, I'm cutting back on my calories. But I do CrossFit which is a very intense workout, so it's hard to stay on exactly the Medifast plan because I need a little bit more protein. So I might use the shake and put a banana in it because I'd be depleted if I didn't do that.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 5, 2017

    Ads that I have stumbled upon reminded me that people I knew lost weight using Medifast. Indeed, it works and I have now lost 30 pounds. Their shakes are very good and helpful, and their protein bars are awesome. I felt fine after eating them, but the diet is pretty strict. I missed eating fresh food like fruits and vegetables, but I cheat a little bit. For the first couple of days, I still grew hungry, but I got used to it quickly. Thinking about how much Medifast costs makes you stick with it. Now I feel satisfied between meals, maybe because we’re eating like every three hours and because of the protein incorporated in the diet. Also, Medifast's customer service is fine but I didn't want to use it to talk about weight loss. The only time I ever have to talk to someone was if I was having trouble when making an order on the website. It has been a good experience with Medifast. I'll use it again.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 4, 2017

    My husband had previously done Medifast, and I like that it's convenient. I'm in a very busy schedule and I don't have time to do a lot of meal prepping and preparing. As with any diet, the program was very difficult for the first two to three weeks. But at the same time, I had five servings a day, two or three hours later, and I knew I get to have a shake or something to curb my appetite.

    Though I haven't reached my weight loss goals yet, Medifast helped. I lost about 15 pounds during my first month. Unfortunately I was having some health problems and had to go off it. I had my gallbladder removed four days ago and I'm also planning on trying to get pregnant in the next few months. So, I will probably not try it again until after I'm to the point where I'm either able to do a breastfeeding or done breastfeeding. But when I called to cancel, their rep was very nice and understanding. She asked why I was cancelling which I was happy to share with her. Overall, Medifast worked well for me. I've tried every diet including Jenny Craig, but I had a better experience with Medifast. I didn't do it 100% like I should have and probably would have been more successful had I done that, but that's okay. There's always next time.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 3, 2017

    I had trouble losing weight and I thought that Medifast might work so I decided to use them. I've used it on and off for five years and it has helped me achieve my weight loss goals. I feel good after using Medifast and that's why I went back to it. I've gone back two times to get off some weight and I've been successful each time.

    I've done different diets such as Weight Watchers and that didn't help. Medifast's diet works for me. It's simple, easy and I can still work it in with my schedule. I feel full and don't feel like I'm dieting. While I think their program is pricey, I think it's worth it because it works. Overall, I've had a great and effective experience with them.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: June 2, 2017

    I was overweight and I thought Medifast might work. I ordered it online and the process was good. When I got it, I didn’t start it for a week for some reason. But once I got it going it was okay. I only lost 10 pounds in three weeks, though, and I’m happy I lost some weight as I’ve never been on a diet before, but I didn’t think the food tasted very well. It had very bland flavor. But going through the diet taught me how to eat more evenly during the day. I didn’t use to eat lunch and then I’d eat a lot in the afternoon. So if I ate something in the early morning, then at noon and then in the afternoon, that kinda helped. I wouldn’t feel like I had to eat as much. Overall, it was an okay experience, but I expected more.

    10 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 1, 2017

    Medifast has helped me achieve my weight loss goals. The first three days are the hardest. But I always ate my evening meal so I made it through the day and looked forward to having my piece of chicken or my vegetables. Also, I can take the food with me wherever I go. It took me about six months to lose 35 pounds. It was amazing, but then I had a car accident and I've gained 20 pounds of it back. Then I started getting Medifast again and I'm not as motivated as I was.

    I loved my girl that I went in to see all the time. We had a place here in Birmingham where I could go, but they have all closed down when the son inherited the program. It really helps to be going there and weigh in and be accountable and get your food and bring it home. Then they'd also see the progress and give compliments. Now, I have to get a box off the front porch. Also, when I was buying it, it was $17.95 a box which is pricey, but after he inherited the company, I heard it's now $19.50 a box. But I recommend it because it is something that anyone can do. It's hard but you just have to be dedicated. It made me feel good because I thought I was all that at my age.

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    3 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 28, 2017

    A physician told me about Medifast, she had great success with it. I started it in April. The first two weeks took a lot out of me. I was having a really rough time and they talked me off the ledge a couple of times. I wasn't losing weight during those two weeks. Then all of a sudden, "boom" I was down ten pounds and then I got excited. By July, I was 40 pounds lighter. By Thanksgiving, I gained 20 of it back, just eating normal meals. I was okay with that too because I didn't think I'd keep it off because I wasn't doing anything but drinking shakes and eat a little lean and green. I did not do the weaning off process that they tell you to do when you stop it. I just stopped. I was just starving. It's tough to do because you don't feel well for a good ten days. That's how long it lasted for me then, it's like a first-trimester pregnancy.

    They say it takes a few days before you feel good. It actually took me two weeks. It was pretty rough. I'm retired now but at the time, I was working. So, it's easier to be at work than it would be, when you’re at home and then felt that weak all the time. You go into ketosis. I took my blood sugar one-time and it was 40 when I was feeling really sick and weak. But I got through it and I did it and I was very successful. I just wasn't diligent enough to keep it off. I would never do that solely again because I can't go through that anymore.A lot of my friends did not do well. They had a reaction to soy, it made my sister very sick. She had sores all over her tongue and so did another friend of mine.

    Overall, I'm happy with my Medifast experience. The Medifast representatives were always very helpful. Sometimes I had trouble ordering online and I would just call and they take care of it. Everybody I talked to was great. I like their coffee. I would make a smoothie out of the sauce or coffee for breakfast. Throughout the years, I ordered and did a little bit. But I've never really quite achieve the success I had the first time and then it got very expensive. So, I've stopped ordering it.

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    7 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 26, 2017

    My stepdaughter was on Medifast and lost a lot of weight. What I like about it is it's an easier option. I like the prepackaged meals. I can have my meals planned out, grab it, and go. And then at night, I can eat protein if I want to or I'll have half of the egg - half protein in the morning and half at night. I'm still working on my weight loss goals and figuring out what food I like and which is easier for me. Oatmeal is really easy and some things I can grab and go. There are some things that I don't care for but I'll have to eat eventually though. Nonetheless, I'm satisfied. I just need to know if I can replace the shaker cup or do I have to buy a whole new stuff.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 25, 2017

    I was impressed by some of Medifast's advertising, and I thought I'd give it a try. I've lost 90 pounds but then gained 60 back. Then, I've lost 30 pounds again. I was surprised at how I wasn’t hungry, and so it was easy to stick with. I still could stand to lose about 60 pounds but if I lost another 45, I’d be happy. However, right now, I need to stop for a while just because I can’t afford it. It’s hard to eat that food constantly forever and ever. I've run into some other expenses and I just can’t afford the $300 a month. But then, it's been a good experience and I’d probably come back again some time. I'd recommend Medifast to other people.

    This time around however, the prices have gone up about $2 a box. I thought it’s been a while since I did that. So, I was disappointed with the pricing of their food. But I guess I wasn’t too surprised. As far as the food goes, I’ve narrowed down what I liked and what I don’t really like that much or, what’s a hassle for me to make. I like to have bars, chips and stuff like that because I’m always on the run. The oatmeal was good. I like the pancakes and shakes too but I don’t really make them that often, although I have the stuff. Right now, I got a little backlog of boxes and other things. Also, I don’t go to any Medifast center. I just do the online ordering. I've been through weight loss programs, the counseling, and all that before, so it's not anything new to me. I’m my own motivation.

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    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2017

    Medifast is a good company and they have a proven track record that can help people up. Years back I heard about them and I started trying them out when it was much more expensive to try than it is today. I went from 305 down to 240 and I'm still working on it. The portions were right and I felt good. I feel hungry and then it goes away as I get used to that diet. My bathroom routine changes and it goes when I go off the diet. I've been off and on for that last two years but I keep going back and get started again. I need to lose the rest of my 40 pounds against my goal weight.

    When I first started Medifast, I have the girl that took care of me every Saturday that I went in. But the staff had changed and I would get whoever was available to take the next person so that's a big issue. Medifast should look at that again and think about how I can start out with one person who knows me versus somebody that doesn't know me and has to read my chart. And then originally, I thought the people were much more attuned to what's going on and the program itself. Earlier, there are people that cared about me and they make sure that they help me out on what I'm doing. But it was more of a job later than it was earlier on. Other than that, it's a good plan which works well and in general, the people are trying to help me stick to the plan.

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    2 people found this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 23, 2017

    My sister and her husband were on Medifast. They had really good success with it, so I tried it based on their success although I've had mixed feelings about this diet. I've lost 20 pounds in about two and a half months, but it's very hard to follow the way you're supposed to do it and I feel hungry a lot. The product is quite expensive too. Several people including my niece were on it too and they've done a lot better dealing with the diet. Maybe I haven't followed it as closely as I should and I go off of it a little bit at night which could be why I haven't lost more weight. I don't know if it's the right diet, but I've stuck with it. I was going to call and talk to a dietitian at Medifast but haven't done that. I've dealt with people at Medifast only when ordering the product and they've all been fine and professional.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: May 21, 2017

    I tried Medifast 10 years ago and lost 30 pounds. I wanted to try it again but it's not working for me. I'm still trying to use it a little bit because they won't let me return it. I want to send it back and they said that they sent me a label return, but I never got it. I called them numerous times and the head person called and said that they researched and it was sent to my email. I went back to my email and it wasn't there. So, it's not a good experience. Nonetheless, even if Medifast didn't work for me; it might work for others.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 20, 2017

    My dad had done Medifast before. I did it also back in 2012 and it worked for me so I did it again. The first couple of weeks were definitely an adjustment period but once I got by that, it’s really easy. They're satisfying meals and I couldn’t be happier with it. Medifast is perfect because I’m always on the go and it's easier with the bars and the shakes. I take a case of bars with me and it's awesome. I've lost 50 pounds on Medifast and I was really happy about it. Every day, I feel better getting up in the morning and I feel more confident. Also, the shipments always came on time. The experience was great and helpful overall.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 15, 2017

    I was on the Medifast program seven years ago. I just went back on it again for a couple of months. I really haven't lost weight this last time because I haven't been as conscious following the diet as I was the first time around. It does work if the program is followed because that's the way that it's set up. If one cheats and eats things that they're not supposed to or eat more than they're supposed to, obviously they won't lose the weight that they should lose. Nevertheless, it's a good program. I've actually recommended it to a couple of people when I did it the first time.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: April 12, 2017

    This product is very effective and was just what I needed for my condition and to live a better life free of strife and problems. The food quality is absolutely delicious. You can't even tell it's from a meal plan and it blows all over meal plans out of the water. I would eat this all the time. Also, customer support has been exceptional. I have been treated with the utmost care and I'm a completely happy customer. The value of this product is incomparable to any other options out there on the market. I'm happy with my purchase and definitely have gotten my money's worth.

    9 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: April 7, 2017

    There was a great variety of the food which is great because most weight loss plans don't have that. It gives us trying to lose weight great incentive to stick to the meal plans. They definitely keep up with their customers and make sure we are happy and satisfied with our plans. Also, they make sure we are on track and keep us that way. I used this product after gaining 70 pounds of baby weight and it did not take long for the weight to start coming off. Medifast is definitely worth the money it costs. It works and great at that and it's easy and completely great for any type of weight loss.

    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: April 6, 2017

    Medifast work great. I have already lost 5 pounds in my first week. On top of that, the food tastes great. The food quality is good. You get just the right amount of food. But not too much where you feel bad afterward. I feel very satisfied after I eat it. Customer service is very useful when you have a question. They are respectful if you are respectful to them. The value is okay but sometimes I do think it is a little expensive. But at least I know it works. I have never felt better about myself until now. Definitely going to keep buying it.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: April 5, 2017

    The effectiveness is super cool and it affects my smell so you guys should try it. It also affects your learning because you're learning twice. I really love food because you get to make anything so that food gives you the energy to move and stay active. Also, customer support helps you with stuff because it teaches you how to work it or move. Value is important because it matters about the deals and how much money it costs because everyone wants the lowest price every time.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 4, 2017

    I wanted something that is dummy proof because I'm very busy and I have a very stressful life. I needed something that would be easy. Then I heard about Medifast through my physician. The foods are very good for what I can have. I have very limited options because of food allergies, but they're great. The soups are good and the hearty meals are fantastic. The ready to drink drinks are perfect. The experience I've had so far has been very pleasant. Honestly, for a person who doesn't have food allergies, I don't think one could get a better diet. It's actually made with real food instead of being new to system or something with additives and different things in it. I have lost 15 pounds in the three months that I've been on it. I haven't achieved all my goals yet but it's a great progress.

    8 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 3, 2017

    I was trying to find an easy way to lose weight because I don't have time to go to the gym. I thought changing my eating habits would be a lot better, so I went for Medifast. It helped me out a lot. I was very hungry during the process and felt bad for the reason that everybody around me was eating junk food and they were especially teasing me after knowing that I was going through the program but it turned out good. Everything came organized and they provided a book. It was a good choice. I lost a total of 10 pounds and to be honest I wasn't even doing the course correctly as I have cheated. I really like the way that it worked. It's a good way to start going for that path of being healthy and in shape.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 2, 2017

    The first time that I ordered from Medifast about four months ago, they shipped to me a small amount of things, but they didn't ship to me everything that I ordered. They just sent to me some cleansing products and shakes, and they charged me $100 for these. So, at that point, I went with a different product. However, the next month, without asking me, they shipped to me the entire thing and they charged my credit card, even if I never do auto-ship. Although I didn't order these products for the second time, I got a big box of products that I didn't want and that cost me $500. So, I was not very happy. It was a horrible experience.

    20 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 1, 2017

    I was a G1 athlete with a lot of muscle mass and a six-pack. I gained 20 pounds when I got put on a medication for Lyme. I was trying to get back down to 135 cause I got up to 160. No matter what I did, I couldn’t and they said it was the medication holding on to the weight. I was bicycling 25 miles a day and running five miles and it didn’t make a bit of difference. In fact, I was gaining weight cause I’d get more muscle and looked bulkier. My doctor recommended Medifast and I did the On-the-Go first and lost 10 pounds in seven days.

    But then I was doing athletic things and broke my ankle. And so, it’s been four weeks and my doctor just cleared me to go back on Medifast. And this time around, I did the Flex. I've been on it four days and I've already lost six pounds. I know it says not to skip meals, but I have been skipping meals at the beginning because I just can’t eat that much. I feel full because I drink so much liquid all day. They said for 30 days, I couldn’t have alcohol. And so, instead of having one or two, I literally just have one beer and I’m still losing just as much weight as the first time. It's been great and I've already had two of my sisters join because of my experiences.

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    8 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: March 30, 2017

    A company that works - that stands for Medifast. I would recommend to all customers. Effectiveness immediately. Works for all customers that there is a need. It's Food that warms you up. It's high in nutrition, too. All around great food to eat whether in the hurry, on the run. I would feel better with Medifast. Also, they have great customer service that makes sure your needs are handled. It is worth every penny. Medifast is number one in my books.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 29, 2017

    I’ve had a friend and a coworker that used Medifast and I saw the great results that they got. It’s really awesome. I just got back from vacation. I have a route that I run when I’m on vacation and I was able to run it much easier and complete it with no problem. I haven’t been able to do that before because there are several large hills so I feel great. Also, the diet was very easy because I’m just mixing the food with water. It satisfies me and keep me from being hungry. I'm also within a couple of pounds of my weight loss goal.

    The few experiences that I’ve had with the Medifast team have been really good. They’ve been very supportive and helpful in changing my orders around, and accommodating me, extending my order out a little bit. It’s been very good, and I encourage others who have tried other programs that haven’t worked for them to use this one.

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    5 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 28, 2017

    I've used Medifast several years ago so I knew it worked. Also, the price was good at the time versus any other program that you might follow like Jenny Craig or Nutrisystem. I was enthusiastic at first and I saw immediate progress the first couple of days when everything was going well. But when I called to ask a couple of questions, I found out about the pricing and I got really disappointed and upset. I decided to stop. I'm using things as I feel like it and not following the program because I didn't plan to continue. Nothing's gonna change either because what I would be allotting for it is going to the car payment now. But I like the bars the best and the only thing I found is the timing with certain things when you put them in the microwave. I had some blow overs a couple of times until I figured out the timing. Also, everything was fine when I called them. It's a money thing but the product's fine.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 25, 2017

    I had a bunion surgery and I knew I would have limited activity following that to avoid pain. So I needed a balanced nutritional program to limit my caloric intake upon recovery. With Medifast, I survived eight-week recovery without gaining weight. Overall, it was structured and I had a positive experience with them.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 23, 2017

    An ex-wife told me about Medifast and out of five times, I achieved my weight-loss goals twice. If I’m on it for two months, I feel a lot more energy and I’m not quite as hungry. But for a month I’m starved all the time. I have Crohn's disease, so I can't eat endless amounts of salads and vegetables. That’s not a good solution for me. So, sometimes it’s difficult. But the meals are good and my blood work comes out good. I like the taste of everything and I reorder the stuff that I like the best. The soup and stew taste better than when they started.

    Part of the program is to drink more water so I pee a lot and since I work 12 hours a day, that gets a little bit annoying. If you’re eating shakes, you’re drinking water with that. It sort of dehydrates you. It flushes the water out of you to a certain extent. I don’t have a lot of water weight because if you’re eating less salt, you don’t retain it as much, so it goes through you better. I contact the team at Medifast through email and website now. But I had a coach at one time and she was fine and was available when I needed her. And I have recommended Medifast.

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    2 people found this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: March 22, 2017

    I had a friend who, two or three years ago, did Medifast and she had a good success so, I thought I would check it out. The price was decent for what you're getting. My problem is the food is monotonous and most of it tastes terrible. The sad thing was that I feel healthy when I eat it but I feel unhealthy because it's mashed potatoes, chips and baked stuff. Then, in August, my husband and I did the Whole30 program and it's all about whole and real foods, vegetables and fruits. Medifast is a great quick fix for people who need to lose a lot of weight in a quick period of time but it doesn't feel as healthy as some of the other fresh food healthy programs. It's getting bad. I've already canceled the service and the lady I talked to was super nice and helpful. I definitely think it's a successful program but I don't know if it's the top one I would recommend.

    11 people found this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: March 21, 2017

    Friends told me about Medifast and I’ve been using it for only about a month. I’ve noticed a little bit of change but I feel fine. The experience could be better if instead of getting the same thing every month, I can choose a little bit more. There are some things that I don’t like and getting them every month is a waste.

    5 people found this review helpful
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    Medifast Company Information

    Company Name:
    Medifast
    Website:
    www.medifast1.com
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