Current Events in November 2023

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2023

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      Here are states where borrowers can face the highest rates and fees

      Most states have strengthened protections but others have taken a step back

      Where you live may determine whether you get hit with sky-high interest rates and junk fees. A new report from the National Consumer Law Center (NCLC) calls out the states with the most lax consumer protections and salutes the states that have increased consumer protection.

      The report says residents of North Carolina, Alabama and Oklahoma are the most vulnerable. NCLC says Alabama recently amended its consumer lending laws to allow new junk fees while North Carolina increased both the allowable interest rate and the amount of a junk fee for “processing” a loan. 

      In Oklahoma, borrowers taking out a two-year loan of $2,000 could now pay a maximum annual percentage rate (APR) of 54%, an increase from 34%. NCLC says the state also increased the interest rates allowed under its more general consumer loan law.

      The report says residents of Colorado, Connecticut and Minnesota recently got stronger protections. All three states have “significantly” strengthened protections against lenders that violate consumer lending laws.

      For example, Minnesota eliminated triple-digit rates on payday loans and Colorado reduced the allowable APR on certain small short-term loans.

      >> Need cash for the holidays? See your best loan rate now.

      Most states are moving in the right direction

      The good news is 45 states and the District of Columbia now cap interest rates and loan fees for at least some consumer installment loans, depending on the size of the loan. 

      “We recommend an airtight 36% APR cap for small loans and lower limits for larger loans,” said Carolyn Carter, NCLC’s deputy director and one of the authors of the report. “High-interest loans add to debt, increase families’ financial struggles, drive borrowers out of the banking system, and exacerbate existing disparities.”

      Without those limits, Carter says exploitative lenders will set up shop in a state, “overwhelming the responsible lenders and pushing abusive loan products that trap low-income consumers in never-ending debt.”

      Recommendations 

      NCLC recommends that state regulators take these steps to protect borrowers:

      • Cap APRs at 36% for smaller loans, such as those of $1,000 or less, with lower rates for larger loans.

      • Prohibit loan fees or strictly limit them, to prevent fees from being used to undermine the interest rate cap and acting as an incentive for loan flipping.

      • Include all payments in the APR calculation, whether or not they are deemed “voluntary.” Some lenders have tried to disguise fees as purportedly voluntary “tips,” expedited fees, or donations.

      • Prevent loopholes for open-end credit. Rate caps on installment loans will be ineffective if lenders can evade them through open-end lines of credit with low interest rates but high fees.

      • Ban the sale of credit insurance and other add-on products, which primarily benefit the lender and increase the cost of credit.

      • Examine consumer lending bills carefully. Predatory lenders often propose bills that obscure the true interest rate, for example, by presenting it as 24% per year plus 7/10ths of a percent per day instead of 279%. Or the bill may list the per-month rate rather than the annual rate. Get a calculation of the full APR, including all interest, all fees, and all other charges, and reject the bill if it is over 36%.

      • Include anti-evasion provisions to prevent lenders from laundering their loans through out-of-state banks to evade state rate caps or disguising their loans as sales, wage payments, or other devices.

      Consumers who find themselves in a financial bind have a growing number of options. Personal loans usually have interest rates that are lower than many credit cards. ConsumerAffairs analyzed 24 lenders and picked the seven best here.

      Where you live may determine whether you get hit with sky-high interest rates and junk fees. A new report from the National Consumer Law Center (NCLC) call...

      Kwik Trip recalls fruit cups and trays

      The products may be contaminated with Salmonella

      Kwik Trip is recalling three varieties of fresh-cut fruit cup and tray products.

      The products may be contaminated with Salmonella.

      There are no reported illnesses to date.

      A list of the recalled products, sold at Kwik Trip, Kwik Star, Stop-N-Go, Tobacco Outlet Plus Grocery, and Tobacco Outlet Plus convenience stores in Wisconsin, Minnesota, Iowa, Michigan, Illinois and South Dakota, may be found here.

      What to do

      Customers who purchase the recalled products should not consume them, but discard or return them to their local store for a full refund.

      Consumers with questions may contact the company at (608) 781-8988.

      Kwik Trip is recalling three varieties of fresh-cut fruit cup and tray products.The products may be contaminated with Salmonella.There are no repor...

      GM recalls 60,000 Buick Encore GXs & Envistas, and Chevrolet Traxs

      The vehicle's instrument panel may not display properly

      General Motors is recalling 60,154 model year 2024 Buick Encore GXs &, Envistas, and Chevrolet Traxs.

      The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while the vehicle is being driven.

      A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

      Tell us about your recalled vehicles

      ConsumerAffairs wants to hear from you about your experiences with vehicle recalls. Tell us why you chose to get your recalled vehicle repaired, or why you didn't get it repaired, and we may reach out to you to feature you in an upcoming article. Submit your story here.

      What to do

      The VCU software will be updated by a dealer or through an over-the-air (OTA) update free of charge.

      Letters to owners regarding this issue are expected to be mailed December 22, 2023.

      Owners may contact Buick customer service at (800) 521-7300 or Chevrolet customer service at (800) 222-1020. GM's number for this recall is A232424320.

      General Motors is recalling 60,154 model year 2024 Buick Encore GXs &, Envistas, and Chevrolet Traxs.The software in the Virtual Cockpit Unit Module (V...

      Gas prices have dropped every day for the last two months

      More than 20,000 stations are selling gas at or below $2.75 a gallon

      Drivers are receiving a nice gift just before the holidays. The price of gasoline has fallen to its lowest level this year after dropping every day for the last two months.

      AAA’s national average price of regular gas is $3.24 a gallon, 26 cents cheaper than a month ago and 30 cents less than last year at this time. But that’s just the average. There are plenty of places where you can find cheaper fuel.

      “GasBuddy now counts over 20,000 stations that are selling gasoline at $2.75 per gallon or less,” GasBuddy’s head of Petroleum Analysis, Patrick DeHaan, posted on X.

      For example, the statewide average price of regular in Texas has fallen to $2.71 a gallon. The average price in Mississippi is $2.76 and $2.78 in Georgia. Eleven other states have average gas prices below $3 a gallon.

      Gas remains expensive in a handful of states. California’s average price of regular is $4.88 a gallon, but a month ago it was $5.30 a gallon. The average price is $4.72 in Hawaii and $4.38 in Washington. Again, gas prices are much lower than they were a month ago.

      Falling demand

      One reason prices are falling is motorists are driving less. Data from the Energy Information Administration (EIA) show gas demand decreased from 9.49 to 8.95 million barrels a day recently.

      Another reason for drivers’ good fortune is the decline in oil prices. World oil prices are near their lowest levels of the year, lowering costs for refiners, who have begun producing cheaper winter grades of gasoline.

      But it’s not clear if oil prices will remain low for long. Goldman Sachs says it expects an extension of the unilateral production cuts by Saudi Arabia and Russia to last through the first quarter of next year and could even cut more deeply.

      Drivers are receiving a nice gift just before the holidays. The price of gasoline has fallen to its lowest level this year after dropping every day for the...

      Honda recalls 303,000 model year 2023-2024 Accords and HR-Vs

      The front seat belts may not restrain an occupant properly

      American Honda Motor Co. is recalling 303,770 model year 2023-2024 Accords and HR-Vs.

      The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate.

      A seat belt pretensioner missing a rivet will not restrain the occupant properly, increasing the risk of injury in a crash.

      Tell us about your recalled vehicles
      ConsumerAffairs wants to hear from you about your experiences with vehicle recalls. Tell us why you chose to get your recalled vehicle repaired, or why you didn't get it repaired, and we may reach out to you to feature you in an upcoming article. Submit your story here.

      What to do

      Dealers will inspect and replace the seat belt pretensioner assemblies -- as necessary -- free of charge.

      Owner notification letters are expected to be mailed January 8, 2024.

      Owners may contact Honda customer service at (888) 234-2138. Honda's numbers for this recall are MG7 and NG5.

      American Honda Motor Co. is recalling 303,770 model year 2023-2024 Accords and HR-Vs.The front seat belt pretensioners may be missing the rivet that se...

      Voyage to nowhere. A three-year cruise never leaves the pier.

      Consumers who sold everything to embark on an adventure face an uncertain future

      How’s this for a nightmare scenario? You’ve sold your home and most of your belongings and put up a huge deposit for a three-year cruise around the world.

      But then, days before you are to depart from Istanbul, Turkey, the cruise line says there is a problem. It doesn’t have a ship. There will be no cruise.

      It’s not a bad dream, it’s a reality for more than a hundred people. It was to be Life at Sea Cruises' inaugural three-year voyage and the passengers who booked rooms were looking forward to a life-changing experience.

      But the passengers began to get a bad feeling in late October when the company announced it would not be able to depart on November 1 as planned. By then, many of the passengers were already in Turkey. They were told to go to Amsterdam because that’s where the cruise would now begin, on Nov, 11.

      Subsequent departure dates were announced until on Nov. 17, the company announced there would be no cruise. What happened?

      It didn’t own a ship

      In a nutshell, the company did not own a cruise ship. It was actively trying to buy one while it was selling passage on a ship it did not own.

      CNN reports Life at Sea Cruises was in negotiations through the early fall to purchase the cruise linter AIDAaura, which had been retired over the summer by another cruise line. But another cruise line was also interested in the ship and outbid Life at Sea Cruises. In the midst of all this, the company’s CEO resigned.

      And it gets worse. Life at Sea Cruises says passengers will get their money back, but maybe not right now and maybe not all at once. Most of the passengers are reluctant to speak on the record until they have received their refund.

      A cautionary tale

      "I'm very sad, angry and lost," one passenger told CNN. "I had the next three years of my life planned to live an extraordinary life, and now [I have] nothing. I'm having a hard time moving forward.”

      The episode may be a cautionary tale for consumers planning a cruise or very expensive trip. Travel insurance can sometimes more than pay for itself, though it isn’t clear whether it would have in this case.

      Also, research any cruise line before booking passage. Read reviews by other passengers and check out the fleet. If the cruise line is a startup and does not yet have a ship, that should be a big red flag.

      How’s this for a nightmare scenario? You’ve sold your home and most of your belongings and put up a huge deposit for a three-year cruise around the world....