Moving Squad of South Florida Reviews
South Florida
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About Moving Squad of South Florida
Moving Squad® of South Florida offers local and statewide moves. Packing and storage services are available in the Fort Lauderdale, Miami, West Palm Beach and surrounding areas only. Whether you are moving locally or across the state, Moving Squad believes every move begins with careful planning and ends with superior execution.
Visit movingsquad.com/consumer-affairs- Free online quotes
- Same day service available
- Mobile app
- Bilingual customer representatives
- 5-day cancellation notice required
- Deposit required
Moving Squad of South Florida Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 27, 2016
My good friend's son works as a solicitor for moving companies in the Coral Springs area and he gave me a couple of choices. Moving Squad was in good proximity to my home, their prices were competitive and they gave me a military discount so I went with them. The two guys that worked were respectful and careful. They were good fellows and I had no problem.
Our team would like to thank you for sharing your feedback with our current and future customers. Moving Squad sincerely appreciates your kind comments and we wish you the best of luck at your new location.
Sincerely,
Moving Squad
Reviewed Oct. 9, 2016
I had gotten several quotes from moving companies but I chose the Moving Squad because their price was cheaper than the rest for what I was getting. Then their rep came and took pictures of my furniture, then they quoted of the pictures, which all worked out in the end. The pickup and delivery crew were on time and they did a very good job. They didn't damage anything. They were very conscientious of what they were doing and very helpful. I moved several times and this experience with Moving Squad was really hiccup free. I would recommend them.
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a long distance movers please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Oct. 3, 2016
I just recently moved and used Moving Squad. Marsha was the first person I spoke with and she did a great job of helping with my move and the paperwork. The guys were a bit late, but arrived in plenty of time to finish the move in the given 3 hour time frame. They we very nice and helpful. Did a quick safe move with my things, which means a lot when moving. I would use them again in the future if another moves arises. Thank you for a great job!!!
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home.
Sincerely,
Moving Squad
Reviewed Oct. 1, 2016
Moving Squad made my daughter's moving a breeze. The rate was reasonable for a small, local move. The movers got to the destination quickly. They wrapped the glass desk top and nothing was broken. The price was exactly as stated in the contract. I would definitely recommend the Moving Squad of South Florida.
Moving Squad sincerely appreciates your wonderful feedback and we are delighted to learn of your positive moving experience. Customer satisfaction is our top priority and knowing that your move was successful reconfirms that we are on the right path towards excellence in service.
Thank you,
Moving Squad
Reviewed Oct. 1, 2016
I used the Moving Squad to move my furniture from 2 different condos in Fort Lauderdale to my new home in Orlando. Their four person team was exceptionally professional and courteous. They finished the job under the estimate and with absolutely no damage. I highly recommend them for your Florida move.
Thank you for taking time out of your busy schedule to share your positive moving experience with our online customers. We are pleased to learn that we were able to exceed your expectations on this move and we wish you the best of luck at your new location.
Best Regards,
Moving Squad
Reviewed Sept. 30, 2016
They were courteous, hard working, and extremely careful with my furniture. Everything was loaded expertly. They finished a half hour under time. I certainly would recommend Moving Squad to all my family and friends.
Thank you for your awesome feedback! Moving Squad strives to provide all our customers with the optimum customer service they deserve. Therefore, knowing that your move was a positive experience really pleases us.
Sincerely,
Moving Squad
Reviewed Sept. 29, 2016
I was looking for moving companies online and Moving Squad seemed like a nice company. How their moving trucks are designed and how they had the layout of their website seemed professional. So, I decided to call them. The coordinator was very nice and very helpful. She went over a list of the different packages that they had with moving and the prices, and everything went really well. The quoted price was pretty accurate. There was only about $50 difference. The pickup and delivery crew was great. They were funny and were really nice, too. Everything went really good with Moving Squad.
Our team is please to learn of your successful relocation. We aim to please and it is reassuring to know that our personnel is keeping up with our strict customer service standards in order to provide our customers with the excellent service they deserve.
Thank you,
Moving Squad
Reviewed Sept. 28, 2016
The rep I spoke to at Moving Squad was delightful and very efficient. She told me exactly what the quote was going to be and then it was exactly that. The delivery guys were not only on time, they were absolutely amazing. I have used a lot of moving companies over the years and this is by far the best moving company I have used. It was a great experience.
We appreciate you vocalizing your moving experience. Our top priority is to provide the best moving service in the industry, and reading your review lets us know we are accomplishing our goals. We also want to wish you the best of luck at your new residence, and if there is anything you need from us in the future please do not hesitate to reach out.
Best regards,
Moving Squad
Reviewed Sept. 21, 2016
The price and the professionalism were the reasons I got Moving Squad for my move. The person who helped me estimate my inventory was different from the person who coordinated my move, but everybody was great. I would use Moving Squad 100 times again.
Thank you for your wonderful feedback. We are pleased to learn that we were able to exceed your expectations on your recent move.
Sincerely,
Moving Squad
Reviewed Sept. 19, 2016
Everything was great with the Moving Squad and they were the recommended company for the development. The moving coordinator asked for me to make a list from A to Z for all the contents in the apartment and we went from there. She gave me a quote and it was quite acceptable. The pickup and delivery crew were great on both ends. They were very professional and everybody I talked to were great, very personable, and easy. Everything was a great experience from top to bottom and all the way around.
We are delighted to learn of your positive moving experience. Thank you for sharing your feedback with our online customers. We sincerely appreciate the time you spent sharing your awesome moving experience online.
Best Wishes,
Moving Squad
Reviewed Sept. 18, 2016
A friend of mine used Moving Squad and he gave me the recommendation. The quote was very good compared to the other places. We moved about a month and a half ago and their rep was very helpful. The pickup and delivery crews were great and came earlier than the expected time. They called me beforehand to make sure I was okay with them coming a bit earlier and they were very efficient. The estimated time move was three hours and they did everything in two and a half. They also moved everything where it needed to be. They did a good job and they were pleasant to work with.
We are delighted to learn of your positive moving experience. Moving Squad takes pride in providing outstanding customer service and feedback such as yours lets us know that we are on the right track.
Best Wishes,
Moving Squad
Reviewed Sept. 16, 2016
We had a fabulous experience with Moving Squad. I had called about three companies and when I called them, they were very kind, cooperative, and very, very willing to work with me. The girl that I worked with was very, very polite and helpful. We had a bit of a problem because at the last minute, I had to call her and to reschedule the move. She told me not to worry and she’ll take care of it then she was able to change the date to the time I needed. Then I was a bit concerned about one of the young lads of the pickup and delivery crew because he had been in a car accident the day before but he was there and was on point. Still, if I moved again, I would use them and I would recommend them to anybody.
Our team would like to thank you for sharing your recent moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations.
Thank you,
Moving Squad
Reviewed Sept. 15, 2016
I called around several different places, had a lot of different quotes and Moving Squad's quote process was what made me go with them. It was the one that made the most sense even if it was not the cheapest. Unlike the other places I called, I went through with them every item out of both my apartments to get an accurate weight and estimate. Their transport organizer was the only person who offered that. There was, however, a chip on the paint in the hallway leading to my living room after they were done with the delivery. But I would definitely recommend Moving Squad.
Moving Squad is delighted to learn of your successful relocation. Customer satisfaction is our main concern and we strive to provide all our customers with optimum customer service. Your kind feedback let's us know that we are keeping true to our mission.
Best Wishes,
Moving Squad
Reviewed Sept. 9, 2016
When my mom called to get some quotes, she enjoyed talking to the girl who works for Moving Squad. They hit it off really well and she felt very comfortable with her. I had also seen the truck around town a few times so we felt pretty good going with them. My mom said that the moving coordinator was really sweet and very informative. I also spoke to another girl named Christina and she said their quote may be a little high but it can come in lower. Indeed, the foreman on the job that day saw that there wasn't much to move as they assumed and he got me a lower rate, which was great. He knew how to direct the movers, what should go on the trucks first, and how to maneuver. Everyone that we encountered has been very professional. I kept offering water to drink since it was really hot but they politely refused saying they have their own.
Thank you for sharing your wonderful feedback with our online customers. We sincerely appreciate your kind comments and we are pleased to see that we were able to exceed your service expectations on this move.
Sincerely,
Moving Squad
Reviewed Sept. 6, 2016
Overall, Moving Squad of South Florida did a really good job. Nothing broke which is always a plus. They weren't on time but it wasn't their fault. It was raining and they called and told me that they were running late. However, towards the end, they kept talking about getting their tip and I was put off by that. This is my fourth move in one year and I always tip at the end but when I paid my bill and didn't give a tip, they didn't finish putting the beds and the other things together. We tipped them anyway but I still felt that was not very nice.
Thank you for taking time out of your busy day to share your moving experience with our online customers. We sincerely appreciate your feedback and wish you the best of luck at your new location.
Best Wishes,
Moving Squad
Reviewed Sept. 4, 2016
We would recommend Moving Squad to anyone moving. I actually called three moving companies and speaking with Marsha the decision was made - "Moving Squad" was the movers of choice. She made the whole experience fantastic. She was kind and friendly. After scheduling the moving day I had to call a few days later to change the moving date; and Marsha said "no problem". Within moments she rescheduled it. My anxiety was gone. The morning of the move the team of three came. They worked proficiently and carefully, it was excellent. Thanks Moving Squad. A job well done!
Our team is delighted to learn of your successful relocation and we thank you for sharing your positive feedback with our current and future customers. Should you ever need assistance with relocation in the future, please do not hesitate to contact us.
Best Regards,
Moving Squad
Reviewed Aug. 28, 2016
The moving coordinator Stefano was very gracious to me and the delivery crew was very professional and courteous. I had three wonderful gentlemen come here and they were awesome and very nice. If I have something that I wanted to be placed somewhere else, they were very gracious about doing that. They were very agreeable with how we wanted things done. If I know anybody that needs to move, I would recommend them.
Thank you for taking the time to share your moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed Aug. 24, 2016
Moving Squad's rep was very helpful, precise and informative. They were prompt and they got the job done.
Thank you for sharing your wonderful feedback regarding your successful relocation with our customers. We sincerely appreciate you taking time to post your wonderful moving experience online!
Best Regards,
Moving Squad
Reviewed Aug. 23, 2016
Everything went pretty smooth with Moving Squad. We hired them due to their availability because it was short notice. The moving coordinator was easy to work with and understandable. We were satisfied.
We are pleased to see that we were able to provide you with the excellent service experience you deserve. Customer satisfaction is our main focus and we are delighted to see that we were able to exceed your expectations on your recent move.
Thank you,
Moving Squad
Reviewed Aug. 18, 2016
Moving Squad was absolutely fabulous. They've been very professional, efficient, and finished in a timely manner.
Thank you for taking the time to share your positive moving experience online. We sincerely enjoyed reading your wonderful review and we are sure our customers will find your feedback very useful. We wish you the best of luck at your new location.
Best Regards,
Moving Squd
Reviewed Aug. 14, 2016
I checked Moving Squad's referrals to see if they had any good feedback and the majority was good. They were professional with the paperwork. They were on time and did a great job.
Thank you for your awesome feedback! Moving Squad appreciates the time you spent sharing your positive moving experience with our online customers and we are delighted to learn that we were able to exceed your service expectations on your recent relocation.
Best Wishes,
Moving Squad
Reviewed Aug. 12, 2016
Moving Squad had a reasonable price. The moving coordinator was very friendly and helpful. He made all the estimates that I needed. Moreover, the delivery crew were on time, courteous and professional.
Moving Squad thanks you for your wonderful review and we are pleased you were satisfied with our services. Should you need assistance with relocation services in the future please know that we are at your complete disposal.
Sincerely,
Moving Squad
Reviewed Aug. 11, 2016
The Moving Squad are nice people. The guys who actually did the work were very friendly and I had no problems with them being careful on my belongings and arriving on time. However, they really are very expensive and they told me that it was going to cost $900 but I paid $1,500. But the Moving Squad did what I told them to do, which is very important.
Moving Squad honestly appreciates and thanks you for your wonderful feedback. Customer satisfaction is paramount to our success and we are more delighted to see that we were able to provide you with the optimal service that you deserve on your recent move.
Sincerely,
Moving Squad
Reviewed Aug. 9, 2016
Moving Squad were local and their reviews were good. They were who I initially contacted and the moving coordinator was fine over the phone and even overestimated which was good. The pickup and delivery persons were on time and professional, too. However, there are some of my things that we're going to move interstate, so they said they would handle the local things to the storage and then connect me to their interstate division, Colonial Van, which I was very unhappy with. Their connection with Colonial Van left a lot to be desired but I got excellent service from Moving Squad.
Our team appreciates the time you spent providing your positive feedback. Moving Squad values customer satisfaction above all other aspects of our operation and we are delighted to see that we were able to exceed your service expectation on your recent relocation.
Thank you,
Moving Squad
Reviewed Aug. 8, 2016
I had researched other moving companies, but Moving Squad gave me a deal that was very good. They set me a price and I didn’t want to have a surprise when I got to my destination wherein I'm owing the moving company more money, so I was very happy. The coordinator was Neal and he was outstanding. He communicated with me and assured me everything was going to be fine and it was just as he said. The delivery guys were great, too. They were very courteous, professional and hardworking. I had an awesome experience with Moving Squad and if I'm to recommend anyone, I'd definitely have them talk to Neal because he did an awesome job.
Thank you for taking time out of your busy schedule to share your positive moving experience with our current and future customers. Customer satisfaction is our foremost concern at Moving Squad and awesome feedback like yours lets us know we are on the right track.
Sincerely,
Moving Squad
Reviewed Aug. 6, 2016
Moving is very stressful for me but Moving Squad made it seem easy. They are prompt, professional, and polite. An absolute joy to work with.
Our team sincerely appreciates your wonderful feedback. Customer satisfaction is our main focus at Moving Squad and we are pleased to see that we were able to make your moving experience a stress free process.
Thank you,
Moving Squad
Reviewed Aug. 5, 2016
I did a search on the internet and I liked some of the reviews about Moving Squad so I went with them. The coordinator did a good job as far as estimating the number of items and boxes. It was a local move, from one floor to another. The delivery guys were on time and very careful with all items. It was a very good experience.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed Aug. 4, 2016
I had a wonderful experience with Moving Squad. I chose them for their price and from beginning to the end when they came for the estimate was a timely experience and just great. They were very professional. It's a long distance move and I appreciate the way that they did everything in a timely manner. They were very friendly and made the whole experience more lighthearted.
Our team is pleased to learn that your long distance move was done to your satisfaction. We value customer satisfaction and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a long distance mover, please keep Moving Squad in the forefront, as we are one of the leaders in customer satisfaction.
Best of wishes,
Moving Squad
Reviewed Aug. 3, 2016
The moving coordinator from Moving Squad was great and that was the reason that I hired their company. He was very detail-oriented and got a high level of service. He made the experience easy for me and is an asset for the company.
Moving Squad is delighted to see that you were satisfied with the level of customer service your moving coordinator was able to provide you on your recent relocation. We appreciate your great feedback and we wish you the best of luck at your new location.
Sincerely,
Moving Squad
Reviewed Aug. 2, 2016
I called another moving company and they told they didn’t do house moves so they recommended Moving Squad. I looked up Moving Squad online after that and they have pretty good ratings. I had somebody come out, and he looked at everything and wrote down specific details and pictures of everything that we have. Then I asked him for a quote and they said they would give me a quote a couple of days later. I never heard from him though, so I had to call them five days later and then they gave me the quote. But something was wrong with the computer when they sent it and they didn’t know exactly what it was. They had to resend it, which was not a huge deal. It was $400 cheaper than Two Men and a Truck, and they said they’d bring four people instead of three for six hours of work, so I decided to go with them. They were fast, professional and it was a good experience overall.
Thank you for sharing your positive moving experience with our current and future customers. Moving Squad is sincerely pleased to learn of your successful relocation.
Best Regards,
Moving Squad
Reviewed Aug. 1, 2016
Because of their good price, we contacted Moving Squad when we had to move, and our experience has been good. The moving coordinator was responsive. The pickup and delivery people were on time. I’d recommend them.
We sincerely appreciate your wonderful feedback and we are delighted to see that your recent experience with Moving Squad was a very positive one.
Best Wishes,
Moving Squad
Reviewed July 31, 2016
I moved within Aventura and chose Moving Squad to do it because of the good reviews. The quote they gave me was good, too. The moving coordinator was generally professional. I wouldn’t call the pickup and delivery crew outstanding but they're okay. They were on time but they missed the washing machine. I showed them the first time they came in that the washing machine is gonna be moved but then I forgot to remind them with all the mess and they also forgot. I then needed to make another appointment so that they would come again just to move the washing machine and I paid extra for it.
Delivery was the best part though because it was fast. It’s around four and half hours so the timeline was very good. What I would recommend Moving Squad to do is to use a system where they can check items that were moved and not moved so that they don’t miss anything, especially the big items. My expectations were met given that it's an in-city move, but it could’ve been a little bit better because of the mistake.
We appreciate the time you took out of your busy day to share your feedback with our current and future customers. Customer satisfaction is our main concern at Moving Squad and we are glad to learn that your recent move was a successful one.
Sincerely,
Moving Squad
Reviewed July 27, 2016
My wife called one company but when I got a quote from Moving Squad, they were quite a bit cheaper. We moved last June 10 and had a very positive experience with them. I talked to the gal in the office over the phone. Everything was very clear and it went very smooth. The delivery crew were very polite, hardworking and were fun to be around. It took them four hours from pick up to drop off, however, they were a little late because they had to find a third person which took an hour. Other than that, we were very happy with the service and everything was very clean.
Thank you for taking time out of your busy schedule to share your positive moving experience with our online customers. Moving Squad sincerely appreciates your wonderful feedback and we are delighted that we could provide you with the excellent customer service experience that you deserve.
Best Regards,
Moving Squad
Reviewed July 26, 2016
Moving Squad was great. I was very satisfied with my moving coordinator and the delivery team was on time.
Our team is pleased to learn that your local move was done to your satisfaction. We value customer satisfaction and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a local mover, please keep Moving Squad in the forefront, as we are one of the leaders in customer satisfaction.
Best of wishes,
Moving Squad
Reviewed July 25, 2016
Moving Squad was recommended to me by a neighbor. Last June, I needed their service and my experience wasn't good. Three men arrived to do the move. Everything was ready to go and the move was only a mile from the origin to the destination. It was a very hot day. My wife and I left for the other location, after seeing them load their truck and come over. They worked very hard and after a while, they had most of the stuff in the house and everything seemed to be going okay. I said that we're missing a refrigerator and a bedroom set. They said they didn't want to put it on the truck and were going back to get it. I thought that was unusual.
They left and after a while, I got a little anxious as they should have been back. They arrived when I went out. The bedroom set came into the apartment and they unwrapped it and set it up and it was okay. The refrigerator came in, wrapped in a plastic wrapper and it couldn't go in place. So I told them to just put it in the living room and leave it right there, which they did.
A couple of hours later, I had a contractor come to my home and he was going to do the work necessary to install the refrigerator. He looked at the refrigerator and said something was wrong with it. He cut the tape that was still on the refrigerator and the refrigerator had been dropped. The doors of the stainless refrigerator were marked badly and the hinges were broken and bent. The butter tray inside was smashed. All the shelves were in disarray and falling out of the refrigerator. It looked like the refrigerator was dragged behind the moving truck.
The refrigerator was 360 pounds. They concealed that fact that they dropped it and left it in my home. I found out about it a few hours later after I had given them a considerable tip, which was against my better judgment. I gave them a tip which was half of the cost of the move. Had I known that the refrigerator was in that condition and they were trying to get away with it, I wouldn't have given a tip. I contacted them and at first, they tried to deny it but it's obvious. They said that they needed pictures. I sent them all the pictures not knowing that movers have a standard contract which denies me, the consumer, the value of the product unless I purchase additional insurance.
The maximum amount that they are giving to any product is $0.60 per pound. They go by the weight and at $0.60 a pound, I should get a check for $200. Refrigerator is $2,500. It wasn't okay And of course, knowing what I know now, I would have taken additional insurance for that kind of stuff. But what bothers me is that I gave them a $300 tip and it was concealed damage that they tried to get away with. I spent $900 for the total move which was about a mile radius. I now have to pay for a whole new refrigerator but only got $200 as reimbursement.
Reviewed July 22, 2016
I got Moving Squad for their price and their moving coordinator was great. I spoke with him over the phone and I'm happy with the quote. It was an easy process. The pick-up and delivery crew were very nice. They were on-time and the pick up to drop off only took a few hours. It was a very good experience.
Thank you for taking the time to share your long distance moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a cross country mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed July 21, 2016
Excellent in every phase of the moving process.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed July 20, 2016
I used Moving Squad and had a wonderful and very satisfactory experience. All interactions were done by phone and the process was very easy. Their delivery crew was excellent. They dropped off my stuff the next day which I was okay with.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a local mover. We wish you the best of luck in your home.
Sincerely,
Moving Squad
Reviewed July 16, 2016
Moving Squad was recommended by a friend of mine, but I don’t know if I would choose them again. Apparently my move was supposed to be the first one in the morning, but I didn’t get them till later. They were also very expensive in general. I didn't like them changing the price quote towards the end. The moving guys were nice and very professional but there was a couple of mishaps where a guy almost got into an accident and fell off the cart. He could’ve been seriously hurt, but luckily he wasn’t. Also, a very expensive armoire that they put on literally fell off. When I saw them coming down the ramp, it literally started tilting one way and they just lost control of it. It got all scratched up in the front. The owner gave the crew a hard time making me feel very uncomfortable. The workers picked up the slack on his behalf and he’s lucky to have them. Also when they picked up, they were talking about extra charges to which I said no way.
Reviewed July 15, 2016
I dealt with Moving Squad before and it was an excellent experience. The moving coordinator was great, very helpful and understanding. The only issue was when I’ve talked to the first coordinator over the phone, I didn’t really understand the pricing. But it was fine once I got to understand it, because I didn’t really have that much stuff to move. The delivery crew was very friendly and interactive, and the service was excellent. It was an outstanding experience.
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a local movers please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed July 14, 2016
I have to say this company is the friendliest, most efficient mover we have ever dealt with. My son works for the airline so he typically moves every other year. We used them 2 times in S Florida and a 3rd time this May to bring him up to Central Florida. They are prompt & courteous! I cannot say enough about them. I am a business owner and wish I could find the type of staff they employ. Thumbs up. 5 stars. Thanks for making us so stress-free.
We at Moving Squad sincerely appreciate your wonderful feedback. Customer Satisfaction is our main focus at Moving Squad and reviews like yours let us know that we are on the right path.
Best Wishes,
Moving Squad
Reviewed July 13, 2016
Moving Squad was responsive to my call and quick to give me a flat fee quote. It was good with the moving coordinator and overall, a good moving experience.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed July 12, 2016
The two drivers from the Moving Squad, the ones that loaded and unloaded, were great. They were on time and worked their butts off. I was very pleased with the speed and efficiency in the way they loaded. The moving coordinator was very great on the phone as far as I explained what I had, he wrote it down, quoted a price, went back and forth and I confirmed with them if it's a flat rate and they said yes. However when it came time at the end they tried to get more out of me. They tried to say, “Oh no, you had more.” So there was a little confusion there and I was very upset about that. But I stood my ground and refused to pay. I didn't realize that person who made the deal with me didn't have the authority to promise me a flat rate no matter what.
Reviewed July 3, 2016
I was happy that Moving Squad came to the house to do everything. For our move, I interviewed two different companies and went to their websites. Before I chose I also went to ConsumerAffairs and Consumer Reports. The other company we’re considering got terrible, terrible ratings. Moving Squad on the other hand was very highly rated and had a tremendous amount of good reviews on Consumer Reports. So that really clinched it for me. Because my husband had talked to somebody on the phone who was very good, helpful, and informative. We interviewed three different people and what made the difference was going on to Consumer Reports.
The moving coordinator sent over a detailed listing and I reviewed and clarified it before sending it back to him. He adjusted his paperwork. We went back and forth a few times before we had a comfort level with what we had agreed that we wanted them to move. The pickup and delivery crew were on time and they were terrific, friendly, hardworking, and cheerful. They definitely knew what they were doing as each had different roles. Some people were really good at packing while some are in the truck receiving and making things fit. I had no complaints at all and would highly recommend them.
Thank you for taking the time to share your local relocation story with our current and future customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you.
Best wishes,
Moving Squad
Reviewed June 22, 2016
Moving Squad was recommended by the association of the office where we moved into. All went well with their moving coordinator, and the pickup and delivery crews were on time. They were very supportive and very helpful. They did their job very well. All in all, it was a great experience. I would recommend and use them again which is probably in about six months.
Thank you for your feedback. Moving Squad always aims to provide our customers with an optimal customer service experience. It is comments like yours that let us know we are meeting our ultimate goal of complete customer satisfaction.
Best Wishes,
Moving Squad
Reviewed June 22, 2016
Delivered as promised.
We sincerely appreciate your kind feedback and we are glad to see that you were satisfied with our services.
Thank you,
Moving Squad
Reviewed June 21, 2016
The company neglected my business, a 1 bedroom apartment and a motorcycle (no large furniture). I had to chase down the supervisor Mr. ** during three days after moving to find out where my motorcycle was despite of the initial commitment (made weeks before) of moving everything the same day. My motorcycle (that was the very first thing we discussed when I hired your business) was being delivered 4 days after what we agreed. The time I wasted both personal and professional during those days chasing down my motorcycle isn't quantifiable. Mr. ** couldn't tell me enough excuses and lies during those days. Initial quote 1.2K, finally paid 1.5K, lost two days of work. Never received a call, a discount or a refund, an apology. How would you feel?
Reviewed June 21, 2016
Great service. On time. Everything was as promise. I will definitely use them again.
Moving Squad sincerely appreciates your great comments. Customer satisfaction is a crucial component of our operation and we are pleased to learn that we were able to provide you with the excellent customer service experience you deserve.
Sincerely,
Moving Squad
Reviewed June 21, 2016
Top notch service from Ernesto and his crew. They showed up on time and were very efficient during the entire process. Very courteous and professional and would recommend them to anyone considering a moving company.
Our team would like to thank you for sharing your positive moving experience with our present and future customers. Customer satisfaction is our main concern at Moving Squad and it is feedback such as yours that lets us know we are on the right path.
Sincerely,
Moving Squad
Reviewed June 19, 2016
I called other companies to get other bids. A guy from American Van Lines came down and wanted me to buy crates and a $300 or $400 worth of packing supplies, etc. I didn’t like him. And then there was another company. I called Better Business and they told me, "Don’t call them back. They're very, very bad." They also said they don’t show up at the time they're supposed to. Then I called Moving Squad and I liked the way they talked. Gomez who was the rep I spoke with was a very personal guy.
Our team sincerely appreciates your well received comments. Customer satisfaction is a prime directive at Moving Squad and we are glad to see that we met your service expectations on your recent move.
Best Wishes,
Moving Squad
Reviewed June 16, 2016
Moving Squad made it smooth and easy for me. I had no issues at all. The owner was really informative. He told me everything outright straight up and I liked that. The pickup and delivery crew were on time and they were very professional. They also kept with the price they quoted me.
Thank you for sharing your moving experience with our current and future customers. We sincerely appreciate your feedback.
Best Regards,
Moving Squad
Reviewed June 15, 2016
Moving Squad's coordinator was very nice, efficient and very helpful. Furthermore, the pickup and delivery crew were on time, very patient and courteous. They're also very accommodating and understanding of my special circumstances when we couldn't get into the gate at my new place. And even if they had to move everything from storage for me, they worked very well and got everything very quickly. I was happy with their services this time.
Thank you for sharing your moving experience with our current and future customers. We at Moving Squad consider customer satisfaction our foremost concern and we are delighted to see that we were able to provide you with the excellent customer service experience you deserve.
Sincerely,
Moving Squad
Reviewed June 13, 2016
Moving Squad's biggest problem is that they put the onus on the consumer who's least experienced to create the estimate while other companies came out and created the estimate. The estimate was off significantly in terms of the amount of time it was going to take. The guys were fine, but when they arrived, they didn't have enough boxes. It took them about as long to pack as we estimated, but when we arrived, it took them much longer to unload and this was an easy unload. They had to travel, and I don't think that it was estimated in because when they realized how many hours they were traveling, they just started to dump things and ran. The garage was dumped full of things, which I'm still trying to sort through. Moving Squad would not be a company I would use again. It was disappointing and I haven't gotten back to them because I just don't want to deal with them anymore.
Reviewed June 8, 2016
Moving Squad has a better price compared to others. My daughter goes to school down in Miami so this is my second time using them. They pick up her stuff and take it to some storage and when she returns to school, they pick up her stuff again and deliver it back to the dorm room. They always call prior to them arriving and they're always prompt. They're definitely professional. My overall experience is excellent.
Thank you for your sharing your wonderful feedback with our current and future customers. We at Moving Squad take customer satisfaction very seriously and we are extremely pleased to see that your move was a success.
Sincerely,
Moving Squad
Reviewed June 7, 2016
The lady from Moving Squad that I spoke to was very detailed - she explained everything. The cost and time period wasn't quoted in the price. I didn't have that much furniture and most of the stuff was already packed so they only had to put blankets over it - it was done within six hours. The movers were pretty friendly and if there was anything I wanted done in my way, they did it like so. Provided that it was safely done for them, they complied with my instructions - that pleased me.
Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed June 5, 2016
The customer service guy named William from Moving Squad was very helpful, walked me through every step of the way, and was awesome. There were four guys at pickup and three guys during drop-off. They were ahead of time and were awesome all the way. Those guys were professional and knew what they were doing like the way they were stacking items. We only got one glass that was broken, but that was nothing. Everything was okay.
Moving Squad sincerely appreciates your feedback. We are very pleased to learn that your moving experience was a positive one. Should you or anyone you know ever need assistance with local relocation services, please do not hesitate to contact us.
Best Wishes,
Moving Squad
Reviewed June 1, 2016
I was moving from a condo to a house and I chose Moving Squad among other companies mainly because of their cost. They asked a few questions - the size of it, how many bedrooms, whether or not there was gonna be boxed. The pickup and delivery crew was on time. Also, whenever they asked me a question or I asked them to move something because it wasn’t positioned properly, they moved it. Moving Squad is really professional. They work within the estimated time and cost. I’ve used movers before and all of a sudden there’s another charge here and there and that was not the case with Moving Squad. Everything was upfront and on key.
We are pleased to learn that you were satisfied with our services. Moving Squad strives to provide our customers with an optimum customer service experience and feedback like yours lets us know that we are on target.
Best Wishes,
Moving Squad
Reviewed May 30, 2016
We had everything moved last month by Moving Squad. I was charged more money but it's okay. Their people do a good job and I'm very satisfied with them.
Thank you for taking time to review our services. We are pleased to learn that you are satisfied with the services rendered for your move.
Best Regards,
Moving Squad
Reviewed May 29, 2016
Super efficient and kind. Was a free stress moving experience. Recommend without any doubts.
Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck at your new home.
Sincerely,
Moving Squad
Reviewed May 28, 2016
Everything was excellent with the moving coordinator of Moving Squad. The pickup and delivery crew were on time as well. They went above and beyond in loading the truck. And they were fantastic when they arrived here to my new place, unloading and putting the stuff where it belonged. Moving Squad were courteous and professional as any moving could be.
Thank you for your wonderful feedback. Customer satisfaction is of the utmost importance at Moving Squad. And, we are glad to learn that we were able to provide you with the outstanding customer service you deserve.
Sincerely,
Moving Squad
Reviewed May 25, 2016
I spoke with the moving coordinator of Moving Squad of South Florida over the phone, gave him some basic description about what I wanted to move, when I wanted to do it, and other specifications. They told me about the weight, what I was going to need for my furniture insurance, and the time available to do the move. It was an excellent experience with them.
Your kind feedback is much appreciated. Thank you for taking time from your busy day to share your positive moving experience with our current and future customers.
Sincerely,
Moving Squad
Reviewed May 19, 2016
I had an excellent experience with Moving Squad. They were referred to me - my fiancé used them when he moved. Our coordinator was spot on with her estimate. I appreciated that it was very quick and easy, and that’s something you don’t get very often. The pickup and delivery crew were courteous and were on time, and I appreciate that too. The last few times that I've had other moving companies, they were late and it's been a big hustle. I've recommended Moving Squad to several friends who are also moving and I'll continue to refer people to them.
Thank you for sharing your moving experience with our customers. We appreciate your business and we are pleased to learn that we were able to meet your service expectations.
Best Wishes,
Moving Squad
Reviewed May 14, 2016
Moving Squad of South Florida was great. I used them last year and they gave me a great service. They made everything very easy. The process was quick and fast. They were on time and the crew was professional and courteous.
Thank you for your feedback. Moving Squad always aims to provide our customers with an optimal customer service experience. It is comments like yours that let us know we are meeting our ultimate goal of complete customer satisfaction.
Best Wishes,
Moving Squad
Reviewed May 12, 2016
I have made several moves in the past and was not happy with the previous company that I had. When I went online, the ad from Moving Squad was very attractive and inviting. Cynthia, their moving coordinator, was wonderful. I had to make a couple of changes during the time before I moved and she was very friendly and everything went smooth. I was also pleased with the pickup/delivery crew. They arrived two minutes before I did, called and told me they were here and I was just down the street - the timing was perfect. They were very quick, professional and moved everything in very well. I would recommend Moving Squad to anyone and I would certainly use them again.
Moving Squad thanks you for taking the time to share your moving experience with our customers. We are pleased to learn that Moving Squad was able to provide you with the on time and seamless service that you deserve.
Thank you,
Moving Squad
Reviewed May 11, 2016
I spoke to the guys from Moving Squad of South Florida and they were very friendly and to the point. The bottom line was there was no beating around the bush over the phone. The whole experience was great, from the phone calls to the actual move. They were wonderful and very professional. The quote they gave me was reasonable so that was good. Everything was really excellent, and the two gentlemen movers were very efficient, thorough, careful and nice. Nowadays, that’s really hard to find. Their customer service people and their politeness were hands down phenomenal and they worked very well together. I would definitely recommend them.
We are delighted to learn that Moving Squad was able to meet your service expectations. Thank you for sharing your positive feedback and moving experience with our customers. It is feedback like yours that helps our potential customers reach and educated decision regarding the best choice for their moving and relocation needs.
Best Wishes,
Moving Squad
Reviewed May 8, 2016
Moving Squad is the best moving company. I mostly interacted with a nice young lady whose name is Kristina. I called her several times for questions which she all answered. I also expected the quote to be far expensive than what it was. Everything was very well done. In fact, I wrote a comment on the bottom of the receipt that went back to the company directly complimenting the men on how they were polite, quick, fast, efficient, and careful. I already did recommend Moving Squad.
Reviewed May 6, 2016
I called Moving Squad and got an estimate. The quote was okay and reasonable for a move that was within the same building. The guys sent out were nice and very helpful, but they didn’t come prepared. They didn’t come with any tools. I had to wait until the office where I live opened at 9:00 and get the tools for them. Otherwise, they would have to leave and go to the office. So what they did was they started moving the stuff that didn’t need to be put apart until the office opened and I was able to get the tools. But I worked it out for them, they didn’t work it out for me. And because they didn’t have the proper tools, my beds were not tightened well. I had to have somebody come in and tighten it which made me spend extra money.
Reviewed May 3, 2016
Moving Squad offered to bring four people on versus three so I chose them over another moving company. The moving coordinator was excellent and the pickup and delivery crew were early. Moving Squad was fantastic and they really cut me down within a half hour of what they said they would have and really worked themselves to death to get it done. They performed just as they said they would.
Thank you for taking the time to share your positive moving experience with our present and future customers. We sincerely appreciate your feedback and wish you the best of luck with all future endeavors.
Best Wishes,
Moving Squad
Reviewed May 1, 2016
The price was great, and the movers were nice. But I don't know if I'd go back with Moving Squad of South Florida. The head guy who runs everything complained a lot, but he was great as well. He came in and didn’t want to carry anything up the stairs, but he tried hard to do some things. They were young and complained a lot. But other than that, everything else was great. The only thing that was negative is that some things were broken. My daughter’s vanity broke and they said it broke because it's old, but it's only four years old and if the movers would've taken the time with it, it wouldn't have broke. Also, they didn’t take everything apart like they should have.
Reviewed April 29, 2016
It was a great experience moving with Moving Squad. They were ahead of the schedule, we all worked together, and it was a smooth process.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed April 27, 2016
Their moving coordinator and delivery crew were very professional and reliable. I told them the things that I want to be careful with, and I recommend Moving Squad to my friends and anybody who wants to move.
Reviewed April 26, 2016
Everything was great with Moving Squad. It was good with the moving coordinator and the delivery team was very professional. There was an issue at the end because we didn't have enough space. It was hard to do everything over the phone, whereas some of the other moving companies come out, because sometimes things are forgotten. But overall, I was satisfied. I would recommend them, but I also I would recommend that they should be a little more thorough.
Reviewed April 21, 2016
I looked online for different movers within the area and their reviews, and ended up with Moving Squad. Their rep overestimated the time frame but she told me that they normally do that. It wasn’t a problem because I had moved myself the first time, so I knew it wouldn’t take as long as she had said. The movers were great. There was no problem other than they couldn’t get some of my furniture in the upstairs of my house. But it had nothing to do with them. It just wouldn’t fit. Other than that, everything was easy and they did a good job. I would recommend Moving Squad.
Reviewed April 19, 2016
The whole experience with Moving Squad was excellent. The quote was very accurate - I was quoted seven hours and it turned out to be seven-and-a-half. The pick-up and delivery crew came on time, too. They were very careful going up the house so there's no damage to the walls, and up to this point we haven't found anything damaged.
Reviewed April 17, 2016
I was online picking which company gave the best rate, and everything was excellent with the Moving Squad of South Florida. I had no issues at all. Everything was well conveyed and well-communicated. Their crew was fantastic. They were courteous and efficient - they did everything. My experience with them went without any complications.
Reviewed April 15, 2016
The first person I spoke with from Moving Squad was pretty nice. He explained everything to me - what was going to be done, how much it would be, etc. I had a previous experience with another mover who did not explain all the details and how things were going to be. There were also hidden fees but Moving Squad didn’t have those. Everything was pretty smooth so there were no surprises on the day of moving. Though the delivery crew weren't on time, they called to say they were running late because whoever they were doing first did have a little delay for an hour or so. I was at work at that time but I spoke to them on the phone as they came in. They were pretty good.
Reviewed April 14, 2016
Moving Squad was super and went above and beyond. The people did a very good job and nothing was broken. They had very heavy pieces and really handled them. Everything was done satisfactorily. The only thing is that an expensive bag has not turned up and I don’t think it’s going to show up. It wasn't at my next door neighbor or at a very close friend's home where I dropped off pieces at. The only possible thing is that it may have been left on the truck. It's an autographed bag by Jack Nicklaus and it cost me a lot of money and I can’t replace it. It has some putters in there that I can’t replace either. It’s very upsetting. If we had left something on the truck and it wasn’t reported that they left it on there, that’s not a good thing.
Reviewed April 13, 2016
The Moving Squad's dispatcher gave me a good quote. He seemed very nice and their service was very good - it was no problem even when I called to change the move date. The moving crew was also very nice and helpful. They got the job done very quickly and nothing got broken during the process. I'd recommend this company.
Elizabeth,
A good quote is always based on all the information that a customer gives our dispatch team, so thank you for working with us to make sure your quote was an accurate one and that your move was an easy one. We pride ourselves on having some of the hardest working "Squad" movers in South Florida!
-The Moving Squad
Reviewed April 11, 2016
Moving Squad was originally priced higher than others but they ended up matching everyone else and seemed very professional so I chose them. The moving coordinator was very helpful and the pick-up and delivery crews were on-time and very nice. My house was completely empty when the guys dropped the stuff off. They've set-up everything I might need them to be so that was good. The experience was easy and simple.
Reviewed April 10, 2016
I have used Moving Squad before. They were very right on point as far as with the information. Everything was pretty accurate. The experience with them was very good.
Reviewed April 8, 2016
Moving Squad was excellent, loved them. They were local. They were also polite, fast and were protective of my good stuff. I had a very good overall experience. I’ve moved before but I’ve never had the crew that I had. I would request that crew if I had to do it again. I also recommended them to somebody else in my neighborhood.
Reviewed April 6, 2016
I chose Moving Squad over another moving company because of their price range and availability during the time frame I needed. They gave me a reasonable quote compared to other places that I called. They got the information from the initial lead to find out what I was moving, where I was going, and where I was coming from. Then, we established a date and moved. The pick-up and delivery crews were on time. It was a very good experience and I was happy with their service.
Reviewed April 4, 2016
I’m not satisfied with Moving Squad because the people who moved me were trying to force me to give more money for a tip. They got mad because I gave a reasonable tip and they wanted me to give $50 for each one. They also came a little bit late that day, but it was fine because there was traffic. And some of my items became broken. They damaged a little bit of one of the flooring on the new apartment and I had to make them repair, but they never responded. The person who made the quotation estimated in the right time that I needed, but the moving crew that they sent were not professional people.
Reviewed April 2, 2016
My experience with Moving Squad was very nice, quick, and easy. The moving coordinator was good and the delivery crew was very on time. It’s not a good experience moving anyway especially two houses into one. But they told me, "I know it’s very nerve-wracking, but we’re here to help you." So it was a very nice thing that they said. It kept me calm.
Reviewed April 1, 2016
I looked around for a moving company and one of the sales reps at Moving Squad quoted me a good price. They did a great job and I was very happy with all the excellent service that I got from them. What they said was what they did. I wasn't conned. I would recommend them and would definitely use them again.
Carlos,
Thank you for sharing your local moving experience with other Consumer Affairs users! We strive to always provide professional, timely and affordable moving services.
Good luck at your new residence,The Moving Squad
Reviewed March 29, 2016
Just a wonderful experience from beginning to end. From the initial phone contact with the office to the updates/confirmations and the actual move. Everything as promised. Will definitely use again when needed.
Reviewed March 29, 2016
Moving Squad's prices were a little bit higher than the prices of other companies so I based upon their interaction and their website in how documented they were in their review and decided to go with them. The moving coordinator and I discussed it over the phone, he sent a follow-up email and then they confirmed the same amount for the final move. Everything has been very easy. Plus, they had a great crew - I had four guys who moved us and they moved the five bedroom house within about five hours. Moving Squad was an on-time and dependable moving company.
Reviewed March 24, 2016
Moving Squad's overall history, performance, and the person I spoke with there got me to choose them. I did some research on Moving Squad and they came out pretty good. They were not the lowest bidder but they were not the highest bidder overall. Benny, the moving coordinator, was very cordial, nice and explained everything. He required $50 deposit which I agreed to and said that Moving Squad always has a veteran on the moving.
The moving crew got to the pick-up site 20 minutes early. It was a pleasure working with them. They forgot to bring two lamps with them so I had to toss those at the back of my car but my only complaint is that they upended two desks instead of putting dollies under them and wheel them out. I didn't empty the desks out because I never expected the crew to upend it, so the contents were all over the place. I still gave them a good rating despite that since it's not really a big deal in the larger scheme of things. They disassemble and reassembled what they had to when they arrived at the delivery site and placed items where I asked them to place it. They were very cooperative, amicable and professional.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed March 21, 2016
The two gentlemen who came were wonderful. They were so helpful, patient, careful with everything and did a great job. Everything was moved perfectly. Moving Squad was excellent. It was a seamless move. They gave excellent service and I would highly recommend them.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home.
Sincerely,
Moving Squad
Reviewed March 17, 2016
The moving coordinator of Moving Squad was very good. Their pickup and delivery crew were on time, courteous and did a good packaging. The only thing is when they arrive they negotiate their tips at the end and I didn't like that.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed March 10, 2016
The moving coordinator of Moving Squad was excellent and the pickup and delivery crew were exceptional too. I would recommend Moving Squad without any reservations.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a local mover. We wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed March 9, 2016
The phone estimate was spot-on. No extras or hidden fees at the destination and the three man crew was a pleasure to work with and as promised/advertised, a veteran was part of the crew. The entire move, from the first (phone) contact to paying the bill was extremely courteous and respectful. If you're planning to move, save time and (money), contact the Moving Squad FIRST, you'll be glad you chose this company.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed March 7, 2016
The Moving Squad had very good people. They were very professional and got the job done. They were very helpful overall. When the wife changed her mind about moving one piece for another from one room to the back, they were very accommodating.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed March 5, 2016
The moving coordinators of Moving Squad were very helpful. They were also very thorough through the phone while other companies just gave me an estimate. Moving Squad went into detail how many pieces in each room of the house and the quote at the beginning was very close to the end deal. The crew also were on time and they even gave me a courtesy call before they arrived. What I like about them is that they told me all the furniture will be covered, and they actually did that. There were very little scratches and no damages done. I definitely will recommend them. They were very professional.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a local mover. We wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed March 3, 2016
I got on the internet and compared a few places. Then I called Moving Squad and talked to several different people who all seemed nice and gave me a quote that I could live with. Their delivery crew arrived on time and were professional. I tipped them on the first day and then again on the second day for the unloading. The other two guys in the pickup and delivery crew were nice but the third guy made a comment to me on the tipping. I gave them the usual 10% ($50 for each of them) but that third guy made a smug remark about me not liking their work. I thought that was a little uncalled for because tipping is really optional, besides I gave them good rating in the comments. I told people about this incident and they also thought that I tipped adequately.
The crew ended up waiting the day of the delivery since I closed on two houses on the same day - the one I sold and the one I bought. Unfortunately the crew got here before the money so they wouldn't unload until the money transfers. They waited in front of my house for around an hour and ended up charging me for the wait. The third guy who they just brought along for the unloading also cost me more. They also broke a cup, a priced plate, and an antique vase that belonged to my long-deceased aunt. I didn’t even bring those up because I know that in any move there might be some broken items. I understand all the extra costs, it's just the smart remark about my tipping that I didn't appreciate.
Our team would like to thank you for the effort made in sharing your experience with the public. We apologize for the remarks that were made when you gave a tip.Please be assured that management has addressed the person who's remarks were made towards your generosity. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed March 2, 2016
Moving Squad was great and I was really happy with them. Their moving coordinator was patient, helpful and assured me a lot, and the delivery crew were courteous and on-time. Overall, Moving Squad was very professional and have met my expectations.
Thank you for taking the time to share your moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed Feb. 29, 2016
Moving Squad was recommended on review sites so I chose them for the job. The moving coordinator asked me a lot of good questions and helped me get into the right place. The pickup and delivery crew were also nice guys. We got along and made it a pretty good experience. It was timely, accurate and easy.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed Feb. 27, 2016
My experience with Moving Squad wasn't great. They promote themselves well on the internet and when I called them initially, the person who handles the calls seemed very efficient and professional. On the day of the move, they were on time, but I was shocked to see that the people who pulled up were shady looking. One of the guys was telling me he just got out of prison.
When they got over to my brand new home, they didn’t have anything to put on their feet to protect my brand new floors and wouldn’t take off their shoes. They scratched the walls and slammed the furniture down. One of the fellows was stomping up and down the newly done stairs as well. When they left I had to have the entire stairs re-finished because there were about eight holes in there and the repair impacted us for three days.
To make it worse, I wanted to give them a tip even though it was a terrible experience but when I went out to their truck to give $120 which I thought was a decent amount for the three of them, the one guy who was causing most of the trouble looked at it with his expression being "just $40?” It was horrible. I was really glad to have that move over with. Their attitude and language were not what I was expecting. From start to finish, it was the worst moving experience.
Reviewed Feb. 24, 2016
Moving Squad was right across the street from where I work so I went to their office and decided to go with them for my move. Their moving coordinator was pleasant. He estimated my inventory while he was on the phone with me. The delivery crew was courteous and professional for the most part, however, I think they charged me a little more than what they originally quoted me, but I didn't have the papers of the quote because I just wanted to get it done and didn't pay attention to a lot of things.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home.
Sincerely,
Moving Squad
Reviewed Feb. 22, 2016
Moving Squad could not be better! Every step of the way they were in touch to make sure that EVERY possible need was planned for, e.g., extra coverage during transit, estimated ETA for loading, etc. THE SQUAD was VERY professional... at NO TIME did we ever hear any profanity or inter-squad disharmony. Those guys were ALWAYS productively busy, making certain of "what goes" and "what stays." We had done some pre-arrival organization which expedited the process... they acknowledged that and were very appreciative. They loaded and moved us to our new "digs" before sunset (approx. 100 miles). They were VERY accommodating in furniture and appliance placement. AND... ALL AT A VERY COMPETITIVE PRICE!! If you're needing to move... don't even bother getting quotes from anyone else... OUR squad was like a hive of bees... it was a honey of an experience!
Thank you for taking the time to share your long distance moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a cross country mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed Feb. 21, 2016
Benny from Moving Squad was very good and gave me the impression that he was a very responsible guy. He was the one who gave me the quote and was very quick and responsive. The pickup and delivery crew were also great and very professional. I was very impressed with how accurate they were with the budget and the time that we were working on. And they were extremely pleasant to work with. Overall, it was an excellent experience.
Thank you for taking the time to share your relocation experience with both current and future customers of
Moving Squad. Customer Satisfaction is our top priority at
Moving Squad. If there is anything you need in the future please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Feb. 16, 2016
The pickup and delivery crew were on time and organized. They did a good job. The only thing I didn't like was that I had my stuff stored for a couple of days and it rained. One of the boxes and one of my furniture got wet. They told me to fill-up an application. I was so upset that I didn't even do that. I just said forget about it. Also, I was not too happy with them because I thought they're giving me a good estimation. The coordinator estimated for a certain amount of hours and then they came and the driver told me it could vary. Then if it varied a bit more, I would have to pay a little bit more.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed Feb. 14, 2016
I looked at the references online, testimonials, price, communication and chose Moving Squad. I'm in real estate and I contracted on behalf of the client because she's a friend. I was there during the whole procedure. There was too much communication from William, the moving coordinator but it went very good. Unfortunately, the delivery took longer than expected because the truck ran into a mechanical problem but the productivity of the crew that day was also very good. I've already contracted Moving Squad for two more moves with two more clients.
Thank you for taking the time to share your moving experience on Consumer Affairs. Customer satisfaction is our top priority at Moving Squad, and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a local mover, please do not hesitate to reach out to Moving Squad.
Best Wishes,
Moving Squad
Reviewed Feb. 11, 2016
My moving coordinator was very informative, helpful and very diligent in following up. The crew was on time and professional. But towards the end, one of the guys gave up because he said he was done for the day. His time had finished so he went and sat in the truck, and shifted the job to the other two guys. So I had to pay more money.
Thank you for taking the time to share your moving experience on Consumer Affairs. Customer satisfaction is our top priority at Moving Squad, and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a local mover, please do not hesitate to reach out to Moving Squad.
Best Wishes,
Moving Squad
Reviewed Feb. 9, 2016
Moving Squad's price was reasonable. Their moving coordinator was good, nice and friendly. Also, their pickup and delivery crew were on time. They moved swiftly and got everything done, squared away. They were nice personalities and I established rapport with them real quick.
Thank you for taking the time to share your relocation experience with both current and future customers of
Moving Squad. Customer Satisfaction is our top priority at
Moving Squad. If there is anything you need in the future please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Feb. 7, 2016
I searched online for moving companies and since Moving Squad responded sooner than the others, I decided to get their service. Their moving coordinator was very good and the pick-up and delivery crew were on time. They all worked hard, although the moving worker was doing things very fast and I worried about my items. But I had a good experience with them.
Thank you for taking the time to share your relocation story with our current and future customers. Customer satisfaction is our top priority at Moving Squad, and are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you.
Best wishes,
Moving Squad
Reviewed Feb. 5, 2016
I am very satisfied with Moving Squad. The gentleman I spoke to knew what he was doing, so I chose them. Pickup and delivery crew were on time.
Thank you for taking the time to share your relocation experience with both current and future customers of
Moving Squad. Customer Satisfaction is our top priority at
Moving Squad. If there is anything you need in the future please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Feb. 5, 2016
We were recommended Moving Squad by a friend who had moved a couple of months before. Fast service, movers were on time and everything was moved in all in one trip. Very Happy with the experience and would recommend or use again in the future.
Thank you for taking the time to share your relocation experience with both current and future customers of
Moving Squad. Customer Satisfaction is our top priority at
Moving Squad. If there is anything you need in the future please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Feb. 3, 2016
Everything as far as the Moving Squad office was fine. They answered all my emails and they called me every day until I knew my exact move out day then we scheduled it. Moreover, the three guys that came were fantastic. It was pouring rain that day and we had to move out of a three-story townhouse into a big two-story home. A lot of the areas, like the stairwells were very tight.
It wasn't a make or break but I hired them specifically since they said that they would have no issues moving my gym equipment out of a third floor townhouse and taking it apart back and forth. I have an illness and so I have to exercise but they're not qualified to take it apart and put it back. They moved it out of the townhouse and did kill themselves trying to get it in the next house but upon doing that, they broke everything. There were wires hanging everywhere. So, the guy from Moving Squad knew how to take stuff apart but he didn't know how to put it together and make it work.
At the end of the day when they were done with the gym equipment they rushed out and didn't go over it with me. I walked upstairs and saw everything was broken but that's the only bad thing. I called the guys that were here, because they gave me their phone number, and they admitted to not putting all the screws back. There was also one gentleman, Chris, who was very nice. He tried to get the screws back to me but he just kept working late every night. They were very respectful, came on time and they tried their best.
Thank you for sharing your experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed Feb. 1, 2016
Very friendly crew and knew exactly what they were doing. Moving Squad did great.
Thank you for taking the time to share your relocation story with our current and future customers. Customer satisfaction is our top priority at Moving Squad, and are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you.
Best wishes,
Moving Squad
Reviewed Jan. 30, 2016
My friend had used Moving Squad. She was very pleased with them and referred it to me. I was a little surprised that the moving coordinator didn't quite explain to me what the charge would be for the hours out. I told him that some of the stuff was going to Miami and that is an hour drive each way. In spite of that, we gave them a fair tip that's not anywhere near what my friend gave them. However, my daughter was upset because after we used her credit card, the credit card company called her the next day about somebody attempting to use her number. I can't accuse anybody because there's no proof, but she said it had to be them because she just used the card. It's really suspicious.
Reviewed Jan. 22, 2016
My storage pods that I had hired the Moving Squad team to unload arrived late and the guys sat and waited. At that point, I was frustrated because my belongings had showed up late to begin with so I told them to just get everything in the condo. They had patience carrying everything in and were very careful with things. By the time they were done unloading everything, it was 7 o'clock at night. They then offered to set up any furniture even though I'm sure the poor guys wanted to go home. I was exhausted so I said "No, thank you", but I was really impressed that they went out of their way to help. Those three guys that were here were rock stars.
Thank you for taking the time to share your moving experience on Consumer Affairs. Customer satisfaction is our top priority at Moving Squad, and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a local mover, please do not hesitate to reach out to Moving Squad.
Best Wishes,
Moving Squad
Reviewed Jan. 21, 2016
My experience with the Moving Squad wasn't good this time around. First of all, they showed up with a truck that was almost full so they couldn't fit all of my stuff. They only left 10 feet for my stuff and I had to use my car to fill up the rest of the stuff, but we still couldn't get everything in. I had to go back with my personal vehicle and pick up the stuff that we couldn't fit in to both combined vehicles. The second was the time that I scheduled the move for was not the time that was conveyed to them. And there was miscommunication between the person who I set the move up with and the movers. It was not a pretty experience at all.
Reviewed Jan. 17, 2016
I'm moving here to the apartment complex and working here at the same time. Any resident that would move out, I would recommend Moving Squad. They were most excellent. Both guys were so nice, professional, and fast. I tried so many other moving companies but I picked this company. It was a good experience.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed Jan. 14, 2016
Overall, Moving Squad is very, very good. When I called the moving coordinator, who helped me estimate my inventory and obtain a quote, they accessed my record and had everything that we needed so it was very easy. And the pickup and delivery crew were on time.
We at Moving Squad appreciate you vocalizing your local moving experience on Consumer Affairs. Our top priority at Moving Squad is to provide the best local moving service in the industry, and reading your review lets us know we are accomplishing our goals. We also want to wish you the best of luck at your new residence, and if there is anything you need from us in the future please do not hesitate to reach out.
Best regards,
Moving Squad
Reviewed Jan. 12, 2016
Quick, friendly, explained everything; things they had to be taken apart went back together right. Very, very good moving experience. They had to deal with stairs on both ends and I never heard a complaint. Hope I don't have to move again anytime soon, but if I do...you will hear from me.
Thank you for sharing your positive experience in regards to the services provided for your recent move. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed Jan. 11, 2016
I've worked with Moving Squad before and I've had a very positive experience but this second time, I won't work with them again. They showed up a little early which isn't their fault. But because they wanted to get it done quick, at the end, they rushed and ended up throwing boxes into a shed. I thought they broke some stuff but that could be on us. They wouldn't listen to my wife and put stuff wherever they wanted just to get it done. I don't feel that I should have to chase after them to make sure they put all the stuff in the truck. I had to force them to open up the truck again and put a couple of extra things in there.
They were rude to my wife and were more concerned about getting a tip than the quality of stuff. The packer was okay but I was not impressed with the foreman and the lead laborer. They spent more time kissing my ass, hoping I'd give them a bigger tip than doing their job. I was very nice that I did tip them and even said nice things on their sheet for their boss but the truth is, after I had a few minutes to look at what they did, I was very disappointed. My wife has called and tried to talk with the manager at the moving coordinator because we also felt that there was a misrepresentation to us. One of the reasons we did not have a major issue with them going quicker is we thought that if they're done sooner, the price wouldn't be as high as it was but we were told that we're going to pay the full price no matter what. It was not a great experience.
Reviewed Jan. 10, 2016
We chose Moving Squad because our friends had used them. The interactions I had with the moving coordinator was done on the phone. It was quick and pretty close to what we actually ended up using timelines. The delivery crew was on time, very friendly and speedy. The pick-up and delivery crew were extremely professional and courteous and that's why we will definitely use them again. I would want the same crew. They are well worth the money spent.
We at Moving Squad appreciate the time you spent providing feedback on the moving services you received on Consumer Affairs. It is feedback likes yours that allows future customer of Moving Squad to make an informed buying decision when selecting a local mover.
Sincerely,
Moving Squad
Reviewed Jan. 6, 2016
I had a very positive experience with Moving Squad. I knew I got screwed over a little bit. They shocked and wasted time to charge me for another half hour. The man, Stefano, told them to wait a little bit of time and I heard the conversation. Moving companies are always scuzzy and the Moving Squad is no different. I knew that going in, so I'm not upset.
We would like to thank you for taking your time to share your feedback. It will be used to enhance the quality of our team as well as the services we provide.
Sincerely,
Moving Squad
Reviewed Jan. 3, 2016
In a lump sum, I had a good experience with very good people at Moving Squad. I'd recommend them.
Thank you for taking the time to share your moving experience on Consumer Affairs. Customer satisfaction is our top priority at Moving Squad, and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a mover, please do not hesitate to reach out to Moving Squad.
Best Wishes,
Moving Squad
Reviewed Dec. 31, 2015
Moving Squad's pick-up and delivery crew arrived on time. Jim, the coordinator and one of the three movers, was nice and efficient. But it was an unpleasant experience and I wasn't happy with the overall quality. They took much longer because they were missing 33% of the manpower, and they almost killed themselves because there was just two of them. One of them was unfit because he was too tired. He was sick and was throwing up. It took him until 2 o'clock to help out because he was sleeping in the truck during the morning. They were notified one day ahead and they had a heavy night. It was very bad. I paid for him also while he was not functional for half of the day. He was compelled to pick up his child at 5 o'clock so he started to throw stuff very quickly and there was some little damage. It was a horrific experience. One of them was rude with my wife because he didn't want to be instructed how to protect the furniture.
The day was made by the coordinator but he was the only one who was really working and tried to get the things done. I didn't have the time to reschedule because I was compelled to vacate the place in a timely fashion, so I moved forward and tried to get the things done. I went to their office because I wanted to personally describe to them a heavy, six feet of one-inch glass table to be moved; that it needs means to bring down, because it's slippery and is on one floor above the ground level. I told them how to do that. But they didn't tell the movers (they claim to be from family-owned but this family doesn't talk to each other).
Moreover when I tipped the movers they complained because the tip was not really very much, and was average about 18% of the total amount. It was a generous tip. I thought Moving Squad was decently organized, but they were not. They could have just had a bad day, but I realized it was the company that was dysfunctional. They didn't have the decency to move blankets just for free (just apologizing) because they didn't realize that everything was completely messed up. I'm not going to recommend them.
Reviewed Dec. 27, 2015
Overall, my Moving Squad experience was great. Everything was packed really well and nothing was damaged. I would recommend them to a friend.
Blanca,
We at Moving Squad appreciate the time you spent providing feedback on the moving services you received on Consumer Affairs. It is feedback likes yours that allows future customer of Moving Squad to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home.
Sincerely,Moving Squad
Reviewed Dec. 18, 2015
Our experience with Moving Squad started off good and then it got really rough. They quoted me once price and they charged me another. Then one of the guys who came to do the order and pick up the stuff kept asking for a tip the whole time and the other two gentlemen that were along with him felt embarrassed that he kept asking for a tip. And what was really annoying was that we ended up giving him a tip although it wasn't as much as we gave the other guys. At the end of the day, they told us that we didn't have to give them a tip, but we felt pressured and we just wanted to be done with it because we're fed up.
And then when we got to Orlando, he had told me that it was gonna be this amount and we're not gonna pay more than that. But, when we go to Palm Bay, it was so hectic so we signed and paid for whatever it was on the receipt and it was probably $130 or $140 more than what we should have paid. We didn't realize it until the next day when my fiance told me that we're supposed to pay a lot less. She asked me to pull out the last estimate that we had and she was right. So I called them and the gentleman I spoke to was rude and upset about it at first. I raised my voice which was wrong and I understand that and I apologized for that. But after I told him everything about our experience while they were doing the moving he understood our situation and said he was really sorry about it and refunded us the money.
Overall, I would love to use the company again if I didn't have to go through that experience. Because at the end of the day, they moved all of my things from one location to the other. They moved it and handled everything with care and nothing was broken. And the other two guys are very nice but I'd never want that one guy on a trip again because he's rude. Then the whole credit thing was bad, but the gentleman I spoke to stood behind what they originally had quoted us and credited out card back. That was honest and I commend them for that.
Elias,
The team at Moving Squad appreciates the time you took sharing your Florida instate moving experience. The feedback you provided allows us as an organization to make the necessary adjustment to assure all of our future customer are satisfied with the services.
Best wishes,Moving Squad
Reviewed Dec. 15, 2015
The moving coordinator of Moving Squad was very knowledgeable and accurate with the price and the amount of furniture that I was moving. They gave me appropriate quote and sent enough people to move me in the proper time. The pickup and delivery crew were also prompt with the move.
Geraldine,
Moving Squad is pleased to learn that we exceeded your expectations on the service we provided. If you or someone you know is in need of an Florida instate mover please reach out to Moving Squad, we pride ourselves on the number of repeat/referred customers we have. Best of wishes at your new residence.
Sincerely,Moving Squad
Reviewed Dec. 13, 2015
I chose Moving Squad for their pricing and the rep that we talked with. The moving coordinator was extremely patient, accurate and helpful. The pickup and delivery crew were on time, and they were professional and courteous. They were nice and caring, and they worked so hard that I would definitely use them again.
Christine,
Thank you for taking the time to review the services rendered from Moving Squad. Moving Squad prides itself as being one of the leading instate Florida movers, and read your review lets us know we are succeeding. If you or someone you know is in need of an instate mover, please do not hesitate to reach out to the Moving Squad team.
Sincerely,Moving Squad
Reviewed Dec. 11, 2015
I decided since Moving Squad was local that I'd give them a call and my experience with them has been excellent. Everything with the moving coordinator was fine and the pickup and delivery crew were on time, too. They were professional and courteous. They were coordinated among themselves and they also made it very pleasant. I didn't have to worry about anything. They were great.
Marie,
The time you took to share you instate moving experience is greatly appreciated by the Moving Squad team. Moving Squad prides itself on being the leader in customer satisfaction. The team at Moving Squad wishes you the best of luck at your new residence.
Sincerely,Moving Squad
Reviewed Dec. 9, 2015
People in the apartment complex I moved into were talking about Moving Squad, so I booked them for my move, and they were unusually professional. The pickup and delivery crew was on time, and they didn't charge me anything extra even though there were a few extra minor things that they did. When dealing with moving companies, I'm always concerned about being ripped off because it happens, but Moving Squad charged me exactly what the price quote was. They're also one of very few moving companies that take credit card payments, which is nice because at the time people are moving, most of them are already tapped out. They were excellent, and I would be glad to endorse them.
Barry,
The team at Moving Squad appreciate you taking the time out of your busy day to post feedback on your recent instate move. Customer satisfaction is our primary objective at Moving Squad, so to read of your experience lets us know we are continuing to make strides in the right direction.
Sincerely,Moving Squad
Reviewed Dec. 7, 2015
I looked up Moving Squad online and noticed that my moving wouldn't take me so much time with the manpower they have and the way they pack the stuff. The coordinator who helped us estimate our inventory and obtain a quote for our move was very professional. The pick-up and delivery crew were on time, and as a matter of fact, they were before time. But I have a little experience with them. My dining table, that I've had for 12 years, is broken. They were supposed to unscrew it, but the way they did it, it broke. I have to pay somebody to fix it. This table came all the way from New York, brand new, and nothing happened to it for 11 years. So that part didn't work out for me.
Kathleen,
Thank you for the feedback you provided on you instate relocation. The feedback you provided allows us to make the necessary adjustments to keep on winning. If you or someone you know is in need of a local mover please do not hesitate to reach out.
Sincerely,Moving Squad
Reviewed Dec. 3, 2015
Moving Squad was convenient and I have heard good things about them. I had a very good interaction with the moving coordinator in estimating my inventory and obtaining the quote. They were great and I'm very pleased with them.
Susan,
Thank you for the time you spent reviewing the services you received from Moving Squad. Customer satisfaction is our top priority at Moving Squad so to hear your local relocation was performed to your satisfaction lets us know we are continuing to make strides in the right direction. If you or someone you know is in need of a local moving company please keep Moving Squad in the forefront.
Sincerely,Team Moving Squad
Reviewed Nov. 29, 2015
Moving Squad was awesome. I went to look for quotes and I landed on a website where I just fill in my data and I think emails were sent out to different companies. And Moving Squad gave me the best rate. The pickup and delivery crew were absolutely on time and were very courteous.
Gaurav,
We at Moving Squad are pleased to learn that your intrastate relocation was performed to your satisfaction. Customer testimonials are a key to a businesses success, and for that we appreciate the time your spent sharing your instate relocation experience. If you are someone you know is in need of a local mover please share our information.
Best wishes,Moving Squad
Moving Squad of South Florida Company Information
- Company Name:
- Moving Squad
- Address:
- 1441 SW 29th Ave
- City:
- Pompano Beach
- State/Province:
- FL
- Postal Code:
- 33069
- Country:
- United States
- Website:
- movingsquad.com


