Moving Squad of South Florida
South FloridaConsumerAffairs Accredited Brand
Moving Squad® of South Florida offers local and statewide moves, and packing and storage services in the Fort Lauderdale, Miami, West Palm Beach and surrounding areas only. If you are looking for a trustworthy local mover, Moving Squad is the one stop shop for all your moving needs. Whether you are moving locally or across the state, we believe every move begins with careful planning and ends with superior execution. At Moving Squad, we have a dedicated team of professionals standing by to answer all of your questions, make your move hassle-free and offer a five-star moving experience.
Moving Squad had some good ratings online, and everybody I talked to was efficient. The lady who took all of my information was really nice and very professional. And then, somebody else called me because I had to change my date. They sent me the form for how many boxes I needed and I did the estimate. I had a lot of stuff and they sent me four men. And for 6000, I used them for seven hours. So, my quote was close to what I had. And I was happy with the service. They were very friendly, courteous and nice young men. They were on time, too. And their lead man taught them the process and how to get things moving to hurry. So, everything kept going. They came from the old house to the new one, set things up and they were gone. They didn't break anything and did a good job. I'm satisfied.
Working with Moving Square happened out of pure luck. I saw them and asked the guy a question, who then gave me his card. The moving coordinator was Stefano and he was good. He sold me and worked things out. The estimate was fair and everything worked out real good. I would also give the guys who worked with me kudos. They were perfectly on time and they really worked their butts off. They got the job done two hours under the estimate and they were also so much fun and enjoyable while they were working. Moving Squad was fabulous from top to bottom and I would happily 100% tell them others to go with them.
The rep of Moving Squad was good and estimated my inventory over the phone. And the crew that came were phenomenal. They were neat, polite, pleasant, and hard workers. Once those guys walked in the door, it was all over. I never expected the move to be so easy and there were no headaches. I'd recommend Moving Squad all the way.
I was in a rush to move. And when I came to the lobby building, I was given a Moving Squad of South Florida brochure. And I called them and they were very nice over the phone. They scheduled the move for the same day. And I love that it was casual. The moving coordinator was a hundred percent helpful in trying to fix everything on time and do the best. And the other person who I spoke to in billing was nice, too. The pick-up and delivery crew came half an hour earlier, and they were professional and courteous. Everybody was very educated and formal. They were really good people. I will recommend the company and the team as well.
Moving Squad was great. My moving coordinator, Marsha, could see my house off of Zillow and we went room to room when I told her what was going and what wasn't, and it worked out perfectly. And then she sent me all the contract and I sent her the deposit. I had a question a couple of weeks later. I called and left the message on her voicemail but she wasn't coming in until later in the day and her supervisor got it and he called me back. And then when the guy who was coordinating the timing of the move told me what time they were coming to my house, I told him I had Xfinity coming to my house at 3:00. And if they were coming here at 1:00, there was no way. So he did some things and he called me back and told me they were coming to my house at 9:30 in the morning. It was fantastic.
The movers were phenomenal. They were very professional nice guys and I really like them. They were on time, fast and coordinated. I had an awful lot of boxed stuff and they were helpful. We had questions and I also wanted the TVs put on last so they would come off first in case Xfinity was here. And I moved less than a mile from my house. So they had things in, out, and put up. I had a big house and in two hours time, we were done. The junk squad was good, too. They came over and picked up everything and took it off for me. I love these guys. I've already recommended them to my neighbors. They're not going to be moving for a while but they wanted to know everybody I used. And they saw how quick the Moving Squad team worked. They wrapped all my furniture up and they took such good care of it which was nice.
When I called Moving Squad to ask for a quote, the lady explained everything and immediately emailed me all the details. The delivery crew was on time and very professional. But there were a couple of things that they said they wouldn't take. Some of the patio furniture had ants on it and they wouldn't put it on their truck. I would have liked to know some of the rules and I would have looked for that beforehand to make sure they didn't have ants. I wasn't completely happy about that but they also took something else that they weren't going to take before and that was nice of them. It ended up being helpful anyway. They did a good job and everything was wrapped and put back together properly. I would recommend Moving Squad. The people were nice and friendly, and the experience was good overall.
I looked online for movers in the area and called Moving Squad. I told them what I wanted and where I was going. They were very efficient and came up with the number right away. They were specific about what it was going to cost and that's what it cost. The crew was great and the woman that did the arrangement was terrific. I would recommend them to other people.
I worked with Moving Squad because most of their reviews were good and it became a positive experience. They were good, fast and efficient. The two coordinators I worked with were fair. I was going through a financial crisis and they worked with me. I appreciate them for that and I’m definitely going to be calling them again soon for my other move. I moved a one-bedroom apartment and the crew was quick as well as efficient.
However, they were hinting about a tip and I gave them $20 each. I was going through a divorce and a whole bunch of things. They didn't understand that some of us who are moving are really broke. Moreover, since they imposed me I felt like if I didn't give them a tip they were not going to handle my stuff right. But they took care of my property. They put my stuff in storage so neatly and fast. In addition, none of my furniture was damaged. They even left a tarp for my next move. They were nice and everything was cool. I would recommend Moving Squad.
Moving Squad’s price was in the middle and they seemed very professional. I also see their truck around town a lot, so I figured a lot of other people were using them too. The moving coordinator was very competent, and everything worked out the way she said it would. The pick-up and delivery crew were very good and friendly. My stuff went into a storage facility and it remains wrapped, but I'm assuming everything’s fine. I would recommend Moving Squad.
After having a wonderful experience scheduling our move, I expected the move to be as great. I was wrong. The truck was too small for all our items. I had to leave some belongings with three different neighbors and come back for them the next day. Because the truck was too small, the movers shoved items into the truck in a most haphazard way as was evidenced by great damage to many items. I am waiting for a check for the damaged items, but the amount of the check will be nowhere near what it cost to replace/repair the damaged goods.
The payout (if you do not have insurance) is only 60 cents per pound. I did not get insurance because the cost was about the same as the move. And I have moved several times in the past and never experienced the damage I had with this move. I thought the principals of the Moving Squad would take into consideration the fact that the damages were due to the negligence of their employees. They simply were not careful when they packed the truck. As I had them put many of the items in the garage, it was easy for them to hide all the damages. They only showed me a table that had a leg broken off, and they had to show me this because they brought the table into the house and the damage could not be hidden.
Since the move, I have not heard from anyone, except for Randi in the claims department. She sent me the necessary forms. No one else has contacted me. I am now waiting for a $405.20 check, which is insulting, but at least it pays for two repairs. There is no way I would ever do business with the Moving Squad again. I had many other photos, but am displaying only a few that show the damage these movers did to my belongings.
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I had a great experience with Moving Squad and the moving coordinator was very helpful. The moving crew didn't talk much and they spent a lot of time outside smoking but other than that, they were all right. I've had better crews in the past but they got the job done.
I like Moving Squad's availability and pricing. In fact, we have used them twice and I had the same coordinator both times. The process was smooth and easy, and their delivery crew was great. They were honest, on time and they did everything they said they would. The first group was great and the second group was even better. So, we had a great experience both times. I would use them again and I would recommend them too.
Moving Squad had good reviews and a good price. Their people were really nice and I was very happy with them. They asked me what and where will things be moved, and they were right up on it and they had it down on a list. They went to the first place where I had to pick up furniture and the second place where I had to empty a storage. They brought it all up to Jacksonville and they were very efficient. The delivery team was excellent. They were right on the money and they were there when they were supposed to. They were also efficient in loading and unloading, and I could count on them. They did a wonderful job. I'd tell others to use them if they want somebody who's inexpensive and efficient.
Moving Squad has been very well rated by their past clients. They gave me a good quote and the rep I spoke to was very helpful and informative. I didn’t have much furniture to move so, he gave me the bare minimum trucks that he could. He explained the whole process and how the whole move would take place. And he gave me the quote when he said he was going to send it to me in an email. When I got it, I was told the price would not change, and it didn’t. They took a deposit and then I deposited the payment when it was due. Everything they said happened so, I appreciated that. In addition, the delivery people came on time, were efficient and they got us to the new place on time. It took a couple of hours to get everything moved and everything was handled very well.
I started calling around to get an estimate for my move. And I called Moving Squad when I was ready to move. They already had the pictures of my house and we were able to go room by room. The lady I spoke to had everything on her computer and she gave me an estimate. The movers were on time, and they were very courteous and professional. They had everything in the truck in three hours. And they had to come back another time to set up my dining room table and the beds because where I live, they had to leave by 6:00. They came back a couple of days after and put up the other two beds and my dining room table. They took care of my things and nothing broke. I would recommend Moving Squad.
I had a great experience with the Moving Squad and their rates were good. Their moving coordinator was great too. I had to move my date of moving a few times and she was very accommodating. Overall, everything went fine. I was very happy with them and I would use them again.
Moving Squad did a great job. The person I spoke with, Vincent, was very helpful with the information and their price was very reasonable. The delivery guys were very dependable, right on time and very accurate. They were also very respectful and careful of the property, very quick and knew what they had to do. It amazed me how they did that. Also, when they put the furniture back together, they didn’t put one thing back correctly. A young lady called and the follow up was good. Moving Squad is a great company and I have given their name and number to a few people.
I liked Moving Squad's pricing and my moving guys were great, so I requested them on the second move. Initially, I moved my stuff in the storage and I was in a hotel room for two weeks until my house was ready. Then I had them move my stuff out of storage and into my house. If anybody asked me for moving referrals, Moving Squad is the only one I would give.
I looked up Moving Squad online and they got good reviews. The coordinator was very thorough and he explained the business and everything that they were going to do. He told us the exact quote and it was exactly what we paid so I was pleased with them. We're very satisfied with the services of the company. They're going to make your move easy and they'll give you a very fair and honest quote.
The pickup and delivery crew sent by the Moving Squad was very accommodating and helpful. They were also very professional, courteous, and on time. But their supervisor was a little rash over the phone with me. I didn't have the paperwork for the insurance during the move since it wasn't emailed to me but I spoke to the agent and told Moving Squad that they could call him to get the information. Still, their supervisor was abrupt and I remember telling him that there was no need to yell at me. He was concerned about the value of the items and wanted to stop the move. But I have paid a significant amount of insurance for most of the high-value items.
So the crew took over the phone and told him that I have insurance and there was no reason for them to stop the move. They added that they were doing everything whether it be a high-value item or not, and I appreciated that. It was what I expected from them and they were wonderful. Overall, the people at Moving Squad were very easy to work with and they really did their best toward their job. Also, the final bill was within a few hundred dollars of the given estimate. I wouldn't hesitate to use them again.
We moved into a condo and they recommended Moving Squad. I didn't have a mover, so I said, "Oh, let me take this because apparently they move other people into that same condo." I called them and I asked for an estimate and they gave me a good price. Also, the moving coordinator was good. Then a team three men came and the head guy was excellent. The team did an excellent job, they were professional and didn't break anything. I'd use them again in a minute and I would recommend them. My son might move in the future and he said he would use them.
I have used the Moving Squad three times before. One time, they put a little ding on my door and they gave me money for that. So I called them again because when I needed them, their price was much more affordable. But I told them to make sure I have a different crew and they gave me that, so I felt more comfortable with it. I told them to make sure they're professional. However, one guy kept on calling me "Sweetie", and that is not professional. They were way too comfortable with me. Even the main guy was not that great. I don’t even know how he has my personal cell phone number and he has called me a few weeks ago because my stepmother was moving as well. I felt uncomfortable and it was just weird. They told me that if I ever need help with anything, I can call them. Not only did I not like that, I wasn't even interested.
Additionally, they damaged my stepdaughter’s brand-new trundle bed. A piece of the bed was not put on and they left that piece in the closet. They also never put my bed together properly. So when I got in my bed, the whole thing ended up falling out. Now the bed is cracked at the bottom, where you put the mattress on. The slats are broken and they didn't say anything. Lastly, they didn’t put everything on when I moved. They left stuff at my old house so I had to ask somebody to pick them up. And then my landlord ended up changing the locks so my stuff got thrown out. My mother, who had passed away, had one of her bins in my driveway. Her holiday stuff, was in there.
Also, I was quoted a certain amount of money and when they came, I ended up spending an extra $450 which totally made me upset. I did not budget that in my move. Overall, I didn't expect this from happening again after I told them that I wanted a different crew. I thought it would be totally different and they would try and make it better for me knowing that I am renting, and I am going to have to move again.
I had a very short window of time that I needed to move and Moving Squad was the first one that was able to accommodate that. The estimate was provided by the phone and the individual that I spoke to was very detailed. We went through room by room, and then he provided me with an estimate. The estimate was within my budget, and so I decided to move forward. Upon arrival, there were four or five individuals and the lead person greeted me. And before anybody started anything, he said, "Let's do a walkthrough based on the estimate you were provided. Let's make sure we have covered everything," which we did. We went through and once we reached an agreement that these are the items to be moved, he then called in the other individuals. They were like robots. They moved at a pace that was unbelievable and they were very thorough.
If bringing something from the second floor down touched the side of the wall, before they moved any further, they came and got me and said, "Look, this has touched the side of the wall here. We're very sorry. I suppose it didn't get damaged or anything." They made sure when in doubt. They kept calling me and I went from room to room. "Is this confirmed that this is going or not, do you want it right?" They were so good that I had a flat screen TV on the wall that they would have had to remove from the bracket, and they were very honest and they said, "Look. We would rather not to do that. That's a flat-screen TV. Removing it from the wall, we have some concerns." And because of their honesty and openness, I said, "Leave it alone. The guy who installed it, I'll have him come and remove it and he'll bring it to the new location."
I had no issues with them. They told me that they wanted to be done within a certain window of time. They even got to the other house before me and they worked really well together. My experience was excellent. They were amazing because the items on the original estimate came in last, the TV and a few other things I told them not to bother with anymore, they adjusted the price accordingly. Immediately, he got on the phone with whoever his supervisor is and said, "No, that didn’t go." And that came in less than the original quote. There was no damage and they put everything back together at the new house. They put my bed back together and the couch exactly where I wanted it. I've already recommended them to both of my old neighbors. I told them my experience. Moving Squad was impressive. They did everything they said they were going to do.
Moving Squad was the local company from West Palm Beach and they were recommended to me by the company that owns the apartment building that I'm in. Their moving coordinator was fine and asked me what I was moving. I told them what it was and they guessed the estimated weight. The actual movers did what they were supposed to do and I tested them in bottom-line. Though Colonial was the one that handled the move and was horrible, Moving Squad did a good job.
We had friends who used Moving Squad and gave us good reviews. We decided to use them and this is the second time we used them. The rep was very communicative and got back to me very quickly. It was a very last-minute move and I called him. He was busy but he called me back an hour later, gave me my estimate, and we were booked that afternoon for the following week. And then, we had to reschedule and he was able to reschedule us. It was a great experience. The pick-up and delivery crew were on time. They were friendly, respectable and worked well. Nothing broke so that’s great. I highly recommend Moving Squad.
At first, we were happy with the Moving Squad. We got an estimate from them that sounded good and they were available right away for us. It also seemed like everything was good when they first put it in the warehouse, so when their boss called at the very moment, we told him their guys did a good job. However, when we went back to the warehouse to drop other stuff, we noticed that our leather couch was damaged and that some other furniture were scratched and dented. I didn’t call them back because I knew they would say that it had been a few days later and how would I prove it. But their crew was on time and their moving coordinator was attentive. He treated me very well and he responded right away.
Moving Squad had the best quote compared to three other companies but it ended up slightly higher because it took us about half an hour longer. But, they didn't bill me the full hour, only for the 30 minutes. The pick up and delivery crew made sure to try to find the most efficient and fastest way to get everything done. I had packed everything except for the heavy furniture and they came and disassembled and reassembled them back. They asked me all the questions and all I had to do was just give them the answer. I didn't have to think about anything because they thought about it for me.
The coordinator at the Moving Squad was very professional, courteous and we even had few laughs. I asked them what I could do and he told me in a nice way that they were good, then they took care of everything. They wrapped things up and loaded them into the truck. They confirmed the address and we all reached the house about the same time. They were very courteous and fast about unloading the truck. The move was five miles away and the actual amount was a little less than the quote they gave me. I would recommend them to anyone. They treated all my stuff with a little warmth and with much concern as it was brand new or a higher price which I was very grateful for.
I had a bad experience before with moving things. So this time, I just shopped around because I had to move two bedroom worth of stuff and saw the Moving Squad. I then decided to give them a try. While my experience with them was excellent, it was rough at the beginning. The coordinator never gave me the right number so I couldn't reach her. After I got a little stern and asked for a number that I can reach, she gave me a direct number and it was an easy process from there.
The sales person who gave me the quote was not marvelous. She was not even friendly. Moving is a stressful thing and you should have somebody try to comfort you and assure you that it will be alright. But we never got that from her. But the actual movers were very, very good. They were careful, and clean, and were courteous. They packed the couches, while the plates and everything else we pack them ourselves. They were very quick too. It just took them 45 minutes to unload the truck. I would use them again.
I moved down the hall from one apartment to another of the same complex. Moving Squad was recommended by the people of the apartment complex that I live in. The rate was based on the number of hours and I thought it was going to take two hours to do the move. It was pretty accurate and they just went over by about 10 minutes. We did the packing ourselves and I only needed them to move everything that was packed and the furniture. The crew was very professional, courteous and they worked very hard for the two hours.
This is the second time I've used Moving Squad and I had a very good experience. The first time, I called around and they gave me a good price. They asked me what's with the house, and I told the rep exactly what furniture I had and he gave me a quote. Their movers were on time. I've used movers a lot at other places before and I had many problems. Moving Squad's movers worked the whole time, which was a new experience for me. I was very happy with the service. If anybody asks me and if they need a move, I would certainly recommend Moving Squad.
Moving Squad was the most competitive in offers and the moving coordinator helped me out from the beginning ‘til the end. She was great especially because at that time, I was 36 weeks pregnant and trying to close on a house and get this and that. She made me feel really reassured and she made it happen. The movers were very good, professional and quick as well. Everything got delivered at the house and put together perfectly. Moving Squad is a good company and if I need to, I would definitely use them again.
Moving Squad did a very good job in a very short time. The coordinator is very friendly and did what he was supposed to do. Moreover, their movers were experienced. I was happy.
I had back and forth yelling with the owner and we cursed each other out. They gave me a time window but no one showed up. I called him and he said I gave him a time window that didn’t work out in my favor so he said that it’s not his fault. We were back and forth arguing about it. He said the person with whom I set my appointment with asked me at that time but I didn’t need a certain time to be out. I’m telling him his coordinated person didn’t tell me that. He tried to cut me out, that’s why I told him to hang up and try listen to his recording, then call me back, but he just let other guys call me. Moving Squad was who our office recommended and the movers were great. I’d recommend them to anyone but I wouldn’t just because of the company they work for. We ended up paying at least a hundred bucks to move my house but I don’t need the owner yelling at me on the phone.
I needed to have a quick move because I sold my apartment and bought a house. Moving Squad was available and was the fastest one that could come to me. They also had what I needed that's why I went with them. The moving process was fine. The guys who picked up my furniture were the same ones who dropped them which was nice to know. There were a couple of broken things but they couldn't have done any better. They were a very respectful group and they did very well. If I need to, I would use Moving Squad of South Florida again.
Moving Squad of South Florida questions and answers
- What problem is your Moving Squad trying to solve?
- The service Moving Squad provides consumers in the state of Florida is second to none, and we want to convey this to future customers. If we are able to successfully convey this message, conversions and retention will naturally improve. We also want to drive incremental volume through the ConsumerAffairs partnership.
- What sets Moving Squad apart from the competition?
- Moving Squad has been in business since 1974, and with the combined experience we offer a service that superior to other local and statewide movers. Moving Squad has also patented a product named “Express Packs,” which assists in facilitating moves from hi-rise to hi-rise. The Express Pack product was designed to fit in all elevators, doorways and hallways.
- What needs do your products or services fulfill, and how do you fulfill those needs better than your competition?
- Moving Squad provides local and statewide moving services within the state of Florida, and provides training and resources to our moving crews that allow us to execute moves efficiently.
- How does Moving Squad measure success?
- Our company measure success in the following ways, the first is the number of repeat customers and the second is the quantity of positive feedback we receive from our customers.
- What are Moving Squad values?
- Our company values are to be honest, hardworking, innovative and to have integrity.
- What is the greatest obstacle Moving Squad is currently trying to overcome?
- We as an organization would like to get the Moving Squad name in front of more potential customers.
- How has your industry changed in the last 5 to 10 years?
- There is more local moving companies sprouting that do not have the same qualifications and experience that the Moving Squad team has.
- How do you think the industry will change in the next 5 to 10 years?
- We believe that technology will increase that will assist customers with both the pre and post-sale experience.
- How has Moving Squad or evolved?
- We have added more crew, trucks and equipment. We are also developing an online application that will assist customers to provide the necessary information to generate an accurate quote.
- How do you see the company growing or evolving in the future?
- Moving Squad will be able to assist customers more efficiently with our evolving state-of-the-art technology to save each of our customers time and money.
- Where do great ideas come from in Moving Squad?
- Moving Squad is a team oriented business that fosters fresh ideas from all employees.
- Do you have any advice or comments for your current and/or potential customers?
- Give us a chance and we will make you a satisfied customer.