Moving Squad of South Florida Reviews

Hi my name is Scott, I’ve used Moving Squad for myself, my dad and other family members over the last 7-10 years or so. We’ve always had a positive experience, even had the same foreman on a couple of occasions. They are awesome, always disassembled all necessary furniture. Always wrapped all the furniture being moved with all the necessary padding. Always used, tv cartons, mirror and picture cartons and mattress container. They even offered a few free wardrobes as well. I would never use another company to make my move.

The New manager called me worry for my last review and for all that happened with my moving. I feel that he has the will and the desire to make a profound change in the company, and it is worth giving him the opportunity to prove it. The truth is, from the telephone conversation I had with him, I am sure that this is going to happen. To start, he hired new staff and suggested Camille, who at the time was the only person who was efficient, kind, concerned about attending to my complaint and was really very attentive.

I’ve used Moving Squad for two moves so far, one from Dania Beach to West Palm Beach and then again from West Palm Beach to Deerfield Beach. Both times the Moving Squad team did a great job and communicated well throughout. There were no surprises on moving day, and we paid exactly what we were quoted. The movers arrived on time and were very friendly and professional. I will continue to use Moving Squad for any future moves.

This is the owner of the company's brother who called me on Sept. 14 to tell me he was delivering that day while I was sitting in front of the DMV. I asked him if he could do Sept. 21 and he agreed to the date. I was at home depot buying sheets of plywood to make it easier for them to unload since I gave them ample warning that the driveway construction was not complete on our pavers. They said it was not a problem then and the day of delivery. On the 21 I was expecting delivery and called; however, no one had any record of anybody coming out to deliver.

Please think twice before doing any business with this moving company! After what we went through with them, I genuinely doubt their legitimacy. Nothing can honestly describe the horrific experience and the trauma we left with after having Moving Squad making our move. It started by first coordinating our move with Ryan, which calculated our inventory by going room by room, estimated how many movers we need, hours, and gave us an offer.

We were originally going to go with a more cheaper company trying to save those extra $$$. The cheaper company lack of information and communication sent up so many red flags I had to get out of that commitment before it was too late. Contracting Moving Squad was one of the best decisions me and my husband could have ever made. From start to finish with Moving Squad was hands-down professionalism. Starting with Ryan my Moving Squad sales rep was extremely thorough with all of the information that he provided for my quote. His turnaround with providing me liability information was impeccable (btw, this process was such a hassle with the previous moving company, the reason I had to cancel).

Moving Squad had very good ratings. They interacted with my sons and my wife. The major issue that we had was we use American Express and they didn’t accept that. It was a little tricky ‘cause we were out of town at the time. Our kids are moving from college, home. It’s the car that we use to travel and do most of our business. That was a little tough, but outside of that everything else was okay. The delivery crew picked up the car a little earlier and were very professional. Overall, they communicated well. My wife said they did a good job following up throughout the day. It was smooth.

Moving Squad was very good, friendly, helpful, and accommodating. We chose them for their price and quick response. Alexander, the moving coordinator, was very nice and wonderful.

Moving Squad's coordinator was very nice and helpful and their pick-up and delivery team was on time. They were good and didn't take long to get things done. I would use them again if I have to.

I moved twice with Moving Squad. I felt confident with the guy who I talked to the first time that's why I chose the company. The first time that Moving Squad came, they were on time. On the second time, it was scheduled between 12:00 and 3:00 and they came at 2:30. Their moving coordinator was really nice. He explained things to me and everything went well. Overall, it was a great experience. It went fast for the moving from one place to another. However, there were some furniture that were damaged. I had a complaint with a claim and I'm waiting to see what's gonna happen with that.

I received a recommendation from my mother-in-law regarding Moving Squad, and the moving coordinator seemed very knowledgeable with my furniture. Apparently, he was looking at it online because he could describe my furniture for me. So, I knew he saw pictures of my house I had up for sale. The pick up and delivery crew was also very nice. They were very cordial and were always saying, “Yes, ma’am,” “No, ma’am,” “Thank you, ma’am.” So, they were very proper.

The coordinator was very personable. Everything was right on the nose. The drivers used up the exact time that I had been quoted for. From beginning to end, it was three hours. They were quick, and they did not waste time. It was a good experience.

My experience with Moving Squad went really well. The moving coordinator was very reactive, good with my needs, and concerned. They also answered all my questions in a timely manner. The pick-up and delivery crew was fantastic and arrived 30 minutes early. They were with me the whole time, followed instructions, and were super-efficient the whole way through.

I liked Moving Squad of South Florida's pricing and guaranties. Their moving coordinator was pleasant and the expectations set was fairly accurate. They had a good crew. There was just an accident regarding my sectional. One of the feet of the sectional ended up breaking from the delivery. Other than that, everything went well.

The community that I was moving into had an advertisement for Moving Squad of South Florida. Their rep and I chatted on the phone a few times. The delivery and pick-up crew was good. Everything was fine.

We contacted the storage facility where our friend had a storage unit being rented. We asked them if they had any contacts, or if they had any business cards of any moving companies. They gave us a list of three of them. For every obstacle that I had, the guy that I talked to at the Moving Squad was like they could work around it or they would figure it out. I really felt better about this transaction taking place after talking to him. I felt more at ease dealing with him.

Moving Squad has a good price and it is close to me, which is convenient. They were very patient when I had some issues with the payments. My grandmother was taking care of everything, but she was in North Carolina and I was in Florida. She’s also older so she doesn’t know how to use technology, which is a bit of a problem. I was charged a little bit extra because of the waiting they had to do on their part, but that was expected. Other than that, everything was accurate and fast. And the pickup and delivery crew was very helpful. All in all, it was a good experience.

The Moving Squad crew broke something, but it was all right. I wasn’t able to get money. It was too much paperwork and I said forget about it. I had two moves. The first one went excellent and then I got them again. The other one was done a little bit rough. But everything was well with their inventory and quote. On both trips, it was good.

Moving Squad was reasonably priced and they did it in less time that I needed. It was a very good experience. They had a little trouble bringing one of the items up, but they tried everything that they could and finally got it to work. They got everything done.

I have a mutual friend who works for one of the companies that owns Moving Squad itself. They quoted me correctly and what they quoted was what I paid. The delivery guy was a couple minutes late, but he called me and gave me a heads up. They worked efficiently and exceeded my expectations on that. I’m satisfied.

Everything and everyone was great from start to finish. Moved many times and this was by far the best. And reasonably priced. Made it easy to coordinate move over 2 days. Showed up on time both days. Miraculous! Good job guys and Thank you.

I have now used the Moving Squad twice and if I need to move again in the future I would not hesitate to call them again. I also would recommend them to anyone I know that is planning a move. The customer service was excellent both from the office staff and the crew that moved me.

Moving Squad was recommended to me by a friend, and their moving coordinator was perfect. Plus the quote was reasonable. They were efficient, mannerly and they did a great job.

Worst experience ever!!!! They were advised that we had a move out time window and the first thing they do is arrive 20 minutes late. Do not use them for any high rise building move outs, they will overpromise and under deliver. They were more focused on moving out boxes and not taking apart our bedroom sets, because of that, the majority of our bedroom sets were left in the 35th Floor and it has been 2 days since our move and we are still without our bedroom sets. Finally, they left one of our pieces of furniture in the 1st floor of the building and were overheard by one of the maintenance people "to leave it behind" and it is still there!! I informed the moving company of all these details and all they could do was apologize and tell me that they understand, however, I received no comment when I sent them the picture of the furniture they left behind.

Moving Squad of South Florida said that they give out a discount. The guys came, put the stuff and said that, “We give the $50 more discount and your deposit, so we’ll be back after the order has come.” I personally talked to the representative, with the supervisor and state all the papers but they said, “No, we cannot give you a discount.” So, I was pissed at first. That was not right. That was not a good customer service, and their manager was really rude. The people they sent who picked up stuff put them at a warehouse safely. Their movers did a good job. And that part was not a problem. The problem was when we asked a refund.

We were drawn to Moving Squad as they had good reviews online and sold us on the fact they weren't a large company. We realized afterwards that they are Colonial Van Lines. It has been a month and we still don't have our items, with no estimated delivery date given. The experience has been horrible, and I hope this review will turn people away so they don't have to go through the same nightmare that we did. Simply do a search for Colonial Van Lines and read reviews. DO NOT MAKE THE MISTAKE OF USING THIS COMPANY.

The experience I had with Moving Squad was good. The timing was bad but they did a wonderful job. Nothing broke and they set everything up. I liked everything about the service.

I received Moving Squad's flyers and I called them first. It sounded okay so I didn’t have to go any further. I was very pleased with the rep that helped estimate my inventory. The pick up and delivery crew didn’t understand English and didn’t know how to get here, but once they got here, they were very good. I’d recommend Moving Squad but they should have one of the drivers learn how to speak English so they can follow directions.

I'm very, very disappointed in Moving Squad. In the beginning, they took me to Pompano which was great. I did have damage, but I know things happen, and that was okay. I understand that. But with my trip to New Hampshire, I was so misled thinking it was gonna cost me $2,000 when they came up with $8,000 that they said I had to pay. I've had to unpack my bed and throw stuff away because it was not explained to me how this process of the move was gonna be. I think they should have given me a discount. I've asked them, then we were just going around and around, and the rep just skated by everything I said. I asked them to give me some kind of a discount for my misled information, and no one has called me. Nothing has happened.

I found Moving Squad of South Florida through the internet and decided to go ahead with them because of their price. My move was not even three hours. They took my toolbox by mistake, but they returned it. I just thought it was a little unfair that they charged me the drive when I didn’t need to rent a truck, because I was moving within the building. But other than that, everything else was fine.

I was recommended to Moving Squad and the quote they gave me seemed reasonable. Their customer service was pretty good. They've called me back, and everything was good. Also, everything was great with the moving crew.

From the beginning and getting a quote, to the gentleman coming to the unit to load up the truck with our belongings and bringing into the storage facility, it was a smooth process. The Moving Squad representative, Marsha, made me feel very comfortable and at ease that my belongings were gonna be taken care of. Speaking to her directly and then having to do a little bit of a back and forth that day, she never seemed annoyed and she was always helpful. The moving crew was awesome and they were funny as well. Sometimes people come in and they just do their job, but the crew made it seem like they were friends of mine, so it was really good.

Every time I move, I've had a bad experience so I've had to try a new one every time. Based on their reviews online, I decided to acquire Moving Squad’s services. The moving staff coordinator was incompetent, eight times to get the proposal correct. But the actual movers were phenomenal. I'm gonna use them again and request the same group. I’d recommend them because even though the setup experience was painful the actual movers are really good.

The delivery and pick-up crew that we got from Moving Squad was on-time and quick. They wouldn’t let me lift a finger. They came, set it up and before we started moving stuff in they're like, “Where do you want everything, so we know." Then, they were done with everything in an hour. I love their services. Everything about them was great, except that it was expensive, especially, because you have to have like a minimum of three hours when it literally took them an hour. I paid $500 for a bed, a desk, a table with four chairs and an extra $30 for the TV. But actually, in comparison to everyone else, they were competitive. So when you think about it that way, then pricing is okay. Despite their pricing, I’d still recommend them.

The Moving Squad website was laid out well. The person who helped set everything up was right on top of everything, did a good inventory over the phone, and always got back. The delivery guys were right on time, knew exactly what to do, and they were in and out in less time than I thought it would take. Moving Squad did a fine job and I’d recommend them.

I couldn't be more satisfied with Moving Squad and I'd highly recommend them. I had a friendly, courteous, professional and quick moving coordinator. And my pick-up and delivery crew were superb as well. They were professional, courteous, fast, and helpful.

Moving Squad was local in Tamarac and every time I called, they answered the phone right away. They also always had the quote proper and it wasn't like some outrageous price. I didn't encounter any attitude either. They were professional. I was a little scared about my glass China cabinet but the crew wrapped everything good and nothing was banged up.

I had to use two moving companies back-to-back and Moving Squad was amazing. I had a pod mixed up and I had to get someone that day. And the guy who handles Moving Squad was really great. It was a really stressful thing but he made it not stressful.

Moving Squad gave me a good price and there was also someone who was assigned to be the representative who was on top of the details. I liked that too. The lead of the crew was very good as well. He was very careful, knowledgeable and clean. I could see the other two guys were not experienced but under this guy's supervision, it went well. They missed one thing in the very end though. There's one piece in one bed that they took down and they couldn’t put it back in. But it was one out of however many pieces they moved so it was nothing major.

Moving Squad has lower price compared to other companies but they guarantee the same quality. We discussed the items that were being moved, specifically the heavy ones, and the quantity and the weight based off that, as well as the amount of movers they were sending. We came up with a list of the items, how long it would take, upstairs, downstairs, and we added an extra hour on. The rep estimated about four hours, but we added on the fifth hour for if they carry over, for my protection. I didn’t wanna be charged an enormous amount. But in actuality, we only finished in three hours.