Moving Squad of South Florida Reviews
South Florida
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About Moving Squad of South Florida
Moving Squad® of South Florida offers local and statewide moves. Packing and storage services are available in the Fort Lauderdale, Miami, West Palm Beach and surrounding areas only. Whether you are moving locally or across the state, Moving Squad believes every move begins with careful planning and ends with superior execution.
- Free online quotes
- Same day service available
- Mobile app
- Bilingual customer representatives
- 5-day cancellation notice required
- Deposit required
Moving Squad of South Florida Reviews
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Reviewed Sept. 2, 2018
We saw that the reviews for Moving Squad were good and they were very reasonable on the cost of moving a short distance. Aside from those main things, we were also looking at the time. During the estimate for the inventory, the rep was very good but there was a Bose soundbar for our television that never turned up. It was in my storage and we kept looking. It was in its original packaging and we were thinking it was behind something. We checked everything at the warehouse when we left it in Delray. We looked and there was nothing left in there so, I know it wasn't left there. It made in on the truck but it never made it here.
The pickup and delivery crew were on time and extremely polite but the coordination when it was coming into the new house was a little bit lacking. As far as loading up and everything, they did a phenomenal job. Unloading was okay. They had to get back into that area, but a good bit of things that really should have had the fragile sticker on it should have been looked at and set upward and upright. There were a few things broken. They were put in the truck with very much care, but not unloaded the same way. Also, a few things were not followed on our boxing and placement. A lot of the stuff for the garage was in the bedroom and the stuff for the bedroom was in the garage so where they were marked to go, they weren’t.
Reviewed Aug. 29, 2018
I liked Moving Squad's price over other companies. I worked with their rep, Monique, and she was terrific. She was there every step of the way. They were also easy to get a hold of either by phone or by email and their level of professionalism was very good. There were a couple of incidents but those weren't really their fault. First they couldn’t get a couch in, then unfortunately, a light broke. But their attitude was very good. It was an excellent experience overall.
Reviewed Aug. 25, 2018
I looked at a few moving companies on the internet. I called Moving Squad, and they seemed very nice on the phone. The rep was very good and we were very pleased with him. He answered all our questions and he was knowledgeable. We had a good communication and the experience was very good. The pick-up and delivery crew were on time and we started out okay with the move. However, they dented the door of the house we moved from with the piano and they scratched the baby grand piano when they were getting it in. There were two steps to come down and they made a makeshift ramp with cardboard boxes which caved in. They said they were piano movers, but they weren't. If I had known that it would be like that, I would have brought a special company that knows how to move a piano.
There were also a few items missing from our stuff including the dividers for my desk. Our dining table has a center plaque which looks like a tortoise-shell round disc. It was in there. Somebody had to actually unscrew it and take it out. We also had an end table that broke completely. I threw it away, but I took pictures of it. Underneath the couch, it was all torn and there were scratches on some of the wooden furniture. Moving Squad told me that I would get 60 cents per pound of stuff that was damaged. If you got 500 pounds, you would get $30. They ruined my piano and my front door in the other house that I'm trying to sell. I need a new front door which costs $5,400 to put in. I'm very disappointed with Moving Squad.
Reviewed Aug. 19, 2018
The place where I moved in at gave me Moving Squad's number and Moving Squad has the best price after I looked at other companies. The moving coordinator was good and responded back to me. However, I was chomping at the bit with why they didn’t hit with me with the 48 hours ahead of time. That had me stoked but I was fine. They communicated till the day before.
The actual crew that came was on time but they were a little rude. One said, "Oh, you did a good job. Y'all wasn’t prepared." That perturbed me and I didn’t want to hear that as I was paying for a service. Ultimately at the end of day, they gotta remember that I'm the customer. So if they have any comment that's inappropriate or if they're upset, then they should go to their team leader who's there and let him deal with the customer. If you're an employee, keep your comments to yourself.
Also, there's a reason there's uniformity in appearance anytime one represents a company. If one comes to my house and they're Moving Squad, they actually have to have a shirt on saying they're Moving Squad. They all should look the same and professional. They represent the company so any bad action or anything that comes out of their mouth can make the company look bad. I say that to all the companies. All that aside, they moved the stuff and did not breaking anything. They did a good job.
Reviewed Aug. 12, 2018
We had a very good experience with Moving Squad and I would definitely recommend them to anybody else. We called them to do the move because of their cost and their coordinator arranged it. He was very responsive and timely.
Reviewed Aug. 8, 2018
Moving Squad's price was good and they were nice people to deal with. I've moved a number of things here 'cause I just moved, and the rep I dealt with was very nice. They were efficient, they were in and out quickly and they did the job. They also didn't break anything. I was happy with them.
Reviewed Aug. 7, 2018
The rep at Moving Squad was very informative and very cordial. The delivery crew was also awesome. I loved every one of them. They were more than accommodating. There were things that I was doing after I got here that had nothing to do with moving, but there were heavy stuff I was trying to get in and I gave them each a very nice tip. I would use them again. I referred them to somebody else. One of our friends had just moved recently and she used them. There was also somebody at the office that was asking everybody and I sent them Moving Squad’s name and phone number and said, “Try them out.”
Reviewed Aug. 3, 2018
Moving Squad's rep Mark exceeded my expectations. I had to make a few changes, and he handled my challenges of having to reroute some of the dates with professionalism and compassion. He was always there, and he gave me his cellphone number. We spoke more times than I wish I had to call, and he did a great job. Also, the pickup crew was on time and finished on time. They packed my stuff which went to storage, and two days later, they delivered.
Reviewed July 28, 2018
We moved in last month and Moving Squad got our stuff into the house. We hired movers was so that we wouldn’t damage anything. But they scratched up our wood floors and a wall, and they also damaged one of our furniture. We’ve been trying to get Moving Squad to fix it for almost two months now and they haven’t done it. They sent a guy out and looked at it and they’re supposed to be getting in us a quote but I haven’t heard back from them yet. I also had someone do a quote to see how much it would cost, and they told me they weren’t gonna pay for that. So nothing has been resolved yet and we’re still waiting to see if we hear back from them. Overall, it was not a positive experience.
Reviewed July 25, 2018
Moving Squad's rep asked me a few questions and when I talked to him, he knew what I was talking about. Also, their delivery crew wasn't late and they seemed to be professional and courteous. I'd use their services again if needed.
Reviewed July 24, 2018
I move a lot since I’m in the entertainment business and Moving Squad was the best mover that I had in a long time. The guys were on it. Big Marky is great. He should be the president of the company someday. When I called people, they called me back and they showed up on time. I was able to communicate with them and I was pretty happy which is very rare. They broke my TV stand and my big screen TV but they told me. They offered solutions like that they had one. They were being nice. But I didn’t make any big deal out of it.
Reviewed July 19, 2018
I had used Moving Squad before so I used them again and I had very good interactions with my moving coordinator. The pickup and delivery crew was good, professional and courteous. I'd recommend Moving Squad.
Reviewed July 15, 2018
Moving Squad has decent prices for across the state move. Mark was our coordinator and he was awesome. He was super helpful even during off hours, which is nice because I work a lot and it’s hard for me to get away. And I know he dealt a lot directly with my husband and that was super cool and very convenient for him to be as flexible as he was. My movers, Omar and Willie, were were fantastic and super helpful as well. They were very fast and efficient. They took great care in taking care of our items, which is awesome. I really appreciated them and their help.
Reviewed July 13, 2018
I was working a lot and did not have the time to survey to choose the best company but I received two flyers and chose one of them. I called Brenton from Moving Squad, the guy who did the business part of the process and he made an explanation by phone, made questions and finally got the information such as my credit card and so on. The price was reasonable and fair and we moved forward. But I realized they would not be packing and I told them that I would pay for that. They said okay and so I made the deal for them to pack.
When they came, the three guys looked like packing was something unusual for them. They packed everything except some stuff from the master suite that were in drawers. They just moved the furniture and when they did, everything was a mess. They were also rude dealing with my stuff. I told them that they probably know that I used to take care of my stuff much more. But they were not damaging them and that was okay. It was just their way of doing it. However, when they delivered, they damaged the main door of the apartment. Plus, the only thing they had to reassemble was the master bedroom and they didn’t. They didn’t have some tools to perfectly do the job. Aside from that, I was in Mexico and my wife called me crying that the way the big one talked to her was rude. The condominium has rules and the lead was mad because of it.
Moving Squad could do good just moving from one house to another immediately, taking this stuff here, pack it exactly and nothing else. In our case, we had packing that should be better. We had a storage issue and I understood that my stuff would be in a warehouse. But their warehouse was a truck and they put stuff in the same truck that did not belong to us and delivered those as well. I had a claim since I had some stuff that belongs to me were missing and never came. We don’t read the contract and we just sign because we believe that we would have no problems. But I read the contract and I also talked with a girl from Fort Lauderdale and she told me that it was just 60 cents per unit. I asked her if what she was saying was that I shouldn’t do the claim because it’s not worth it. She asked if I’ve seen the contact and I said yes. But I don’t think it’s honest. Also, I did the claim but I don’t believe that they can do anything.
Reviewed July 11, 2018
We've had a very good experience with Moving Squad. We had to move to another house that we rent, and we used them last April. The moving coordinator was very responsible, formal and professional. The moving crew was very good too. When I lost one very important piece to the floor lamp, they found it for me. It took them three hours to do the whole move. It took a while because we were in Weston and we moved to Campbell. But my belongings didn’t receive any damage.
Reviewed July 10, 2018
Moving Squad's cost was in line with what I was willing to pay and it was a little cheaper than other companies. And they also promised to deliver like they say they would. The pick-up and delivery guys were on time, and both guys were courteous.
Reviewed July 8, 2018
The communication with Moving Squad was good and the moving coordinator was great. The only problem was that the moving company thought they had picked up everything, but they just left without consulting me. I was vacuuming a room and they left, and there were still some pieces of furniture that needed to get picked up. Luckily, I had a truck. And I called them and they were willing to turn back around but they were already half an hour away. So I said it was fine and they were good. They probably had headaches. It was a hot day and I had a lot of stuff. But there was some broken furniture too. Our couch got broken and I fixed it. There was also a dresser that had a little hole punctured into it. I wish they could have been a little more careful. But I liked the guys and I treated them well.
Reviewed July 2, 2018
I had a good experience with Moving Squad. They were good and fast. Working with the moving coordinator went well and the pick-up and delivery crew was on time. Moving Squad also took care of pretty much the whole inventory of things. However, after a couple of days after my items arrived, I noticed that there was a small glass table with a small chip on the corner. But other than that, everything else was good.
Reviewed June 29, 2018
Moving Squad is great. Their price appealed to me, so I booked them. The coordinator was also great. He broke down the pricing and how much furniture I was moving. The customer service was excellent. The crew that did the pickup and delivery was very good and professional too. They came on time, we finished in the five-hour period, and the price was what it was. I was happy with everything and I would use Moving Squad again.
Reviewed June 27, 2018
When I called Moving Squad and got an estimate, the price wasn't too bad and their moving coordinator was very helpful. He gave me some tips on when I should lock down the contract so that my price would be around where I wanted it to be. He was also very professional and always responded in a timely manner whenever I had a question in an email. The delivery crew arrived on time and were very fast. My move was not across the state, but it was about two hours away so it was quite of a drive, but the crew was very professional and efficient. The whole thing was very positive and I would definitely recommend them to my friends and family. And if I move again, I would definitely use them.
Reviewed June 24, 2018
Moving Squad had an agreeable price over other moving companies. Everything was on time and they were really nice and great to work with. We had a good experience with them.
Reviewed June 23, 2018
The service of Moving Squad was really good, overall. And I went with them because of the price. Also, I like the guys who brought my things in. I was impressed by how fast they brought everything in, and they were really nice. It was two of them and they were really polite, and very careful with everything.
Christina, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed June 22, 2018
I chose Moving Squad for its price. I had to explain to the Moving Squad moving coordinator what a guaranteed bid was, and then they came back with the quote, and everything was great. They said what they were gonna do at the price that they said they were gonna do it. And they didn’t hold me up for any extra money. That was all I was concerned about. And nothing was broken. Overall, it was an excellent experience.
Reviewed June 19, 2018
I chose Moving Squad because of the cost. It was more or less the same for all the companies but they were providing more manpower. They at least provide three men versus the other companies who would provide two men. The furniture was heavy and more manpower was better. And they’ve got the wardrobe boxes with the package. The other companies were not providing the wardrobe boxes within the package and they were additional cost.
The person who helped with everything was excellent in terms of sending me email and the estimates. It was good to talk to him. The only challenge I faced was that when they explained to me that they can pack and unpack, that part was not very clear. When they explained and when it actually happened, there was a lot of difference. I did not pack my kitchen stuff and I was later on regretting it. The person packed everything individually. He took too much of time wrapping all the utensils. They could not unpack my boxes because I lost half my time and I did not want to be charged more. So I told them that they could leave it and I’ll unpack it myself. So that part was a bit unorganized.
And one of them took a lot of time in the washroom as well. This was my first time that I moved. Next time I move, I will not ask Moving Squad to pack my stuff because they are not very well-equipped with that and they’re not really good at it. They can help me just move my stuff, which is okay, and probably unpack Overall, they are good, but they can better explain to us before the move and they can be more well-equipped while moving.
But it was a fast move. I was happy that they could provide me somebody on the Sunday morning. I was overall satisfied with the person who helped me. He was just always there with whatever questions I had. And when he was not available, he gave me the number of the supervisor so that I could coordinate. They helped me book the service really quickly within one hour. There was a small scratch on the table and I’ve been coordinating but then the person they sent couldn’t really reach me. But they are still due to repair. They always say that they are okay doing that but let's see if it can actually happen.
Thank you for your feedback! We are good that for the most part, everything went well on your move. If you have anymore concerns you would like to talk about, please don't hesitate to reach back out to us. We take customer satisfaction very seriously.
Reviewed June 16, 2018
Moving Squad's prices were more reasonable and they offered the same amenities that another place did. They were polite and friendly, plus they moved quickly. They were on time and they weren’t trying to stretch out the clock. It turned out that some of the furniture that we estimated on did not end up moving, but I ended up still paying for it. That was a little annoying, but other than that, it was very favorable. Considering how stressful moving is, they made it much easier. They were very good and I would definitely recommend them.
Reviewed June 15, 2018
I was a previous customer of Moving Squad and I’m satisfied with their price and service. The rep greeted me and talked to me about the services that they were gonna provide. He asked me questions about specific items that I needed moved on a certain way. The, the pickup and delivery crew were on time and they were good. The experience was wonderful. I’m gonna use Moving Squad a third time when I move in a year.
Hi Roberto, thank you for being trusting us with your move and being a repeated customer! We are pleased to hear that once again we exceeded your service expectations and look forward to working with you in the future :)
Reviewed June 13, 2018
We were moving some furniture from one apartment to another and Moving Squad of South Florida was recommended by the association. They had some pamphlets there so we called them. They were very informative and very transparent in terms of how they price their service. Also, the pickup and delivery crew did a great job. I would highly recommend Moving Squad.
Martin, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations.
Reviewed June 12, 2018
I checked a couple of prices and availabilities in the area and Moving Squad had the best one to try. I had a lot of questions because of my scenario, and the moving coordinator was very positive and very helpful. They needed a truck to move the furniture and the items from storage to my house and load it in a pod, and then finish loading whatever I had in the house into the pod. And they were very accommodating on those but a lot of companies were not. The pick up and delivery guys were great. They were at the facility early, and I was surprised at how quickly they did everything. They followed me to the house and then started loading and made some suggestions on things that were helpful.
Most of my stuff was packed, but I had a lot of extra stuff weight-wise that I couldn't deal with because I had a shoulder procedure. And they were helpful in recommending ways to pack up certain things. I had to have a second pod and I asked for the same guys to come back. The lady from Moving Squad told me that she would send out extra boxes. I was having difficulty in figuring out what I really needed and she told me that whatever we put in there, if I didn't need it, they would take it off at the end. It worked out really well. I had a really good experience and I would recommend them.
Reviewed June 12, 2018
I had a horrible experience with Moving Squad. When I called them, the person that I talked to was very nice and well educated. He promised me so many things, and that the company has many professional people and they know what they’re doing. But nothing that he said was true. I was very disappointed because they treated my stuff very poorly. They didn’t have enough supply to cover all of my furniture and the employees were rude since the beginning, especially the Hispanic guy. You have to wait for him and you cannot say anything because he would get offended.
There was a particular frame that I had just finished painting last March, and they put something on it. I paid $1000 for that frame and they ruined it. They told me that I had to submit a claim for it and I know those things never work. And not only that, when I started unpacking, some of my things have scratches and some were broken. It was a complete mess. I even pointed out to them the things that are super fragile and they said everything was gonna be okay. With the things that I was really careful about, they didn’t take care of it and they broke it. Moving Squad doesn’t deserve to be in the market. I will never hire those people again.
I did file a claim and they told me that it would take three months and if it they don't solve any problems, I just call them. I moved here around May 6th and I am still discovering things that are scratched. I never had this experience before with the other company that I hired. I paid $1700 only to scratch all of my things, to break my mirrors and details in the house and decorations, and then at this time, I just have to throw away my things. I’m so pissed off.
Reviewed June 11, 2018
I've used another company that was a disaster but when I switched to Moving Squad they were really wonderful. They have an excellent moving coordinator, who gave me his number and was readily accessible when I called him. I told him, “If I feel like the guys aren't any good, I'm gonna tell them to stop.” He didn’t take offense and just understood what I needed and what I've been through before with the bad moving company.
The delivery crew were excellent as well. They took care of my stuff, like it was their own, when they were unloading the pod. They stood in amazement to see how badly it was packed to begin with. When they came upon something that was put in broken they would come get me and I would take a picture of it and they would put the things exactly where I wanted them. And they laid the rugs down for me first and with the ones that we were a little bit not sure of what direction, they were real patient while I decided where to put them.
They were also very accommodating and good natured. They worked as a team because I have to have the old furniture moved and the one said, “Well, let's do this.” The other guy said “Okay.” He didn’t say, "I don’t think that’s gonna work," but he tried. They worked together very nicely and quickly. They worked efficiently. They got the whole thing done almost two hours sooner than they thought that it would take, so my total was less and so I tipped them more. And even by tipping them more I still came out ahead. The movers were experienced and I can depend on them. If I need movers again, the gentleman said to keep his number and I definitely am.
Reviewed June 10, 2018
All the reviews I saw about Moving Squad looked really good, really professional, and from the conversation I had with the people there, it seemed something that would be a good fit. Moving Squad was fast, efficient and professional. Their moving coordinator was really helpful. He was able to give me an idea of what I would need, what the timeframe and what the estimated cost would be. He was also very careful in making sure that he could give me a worst case scenario so that I was prepared for it instead of saying, “Oh, it’ll only be this much,” and end up being way more expensive. So, I appreciated that. He’s very thoughtful in that respect.
The pickup and delivery crew were awesome. They were extremely professional, very fast and efficient. And the whole time, they were making sure that they were doing everything to keep myself protected but also be very quick. They were amazing, not only the company but the reps specifically. They were a great group so I really enjoyed the experience. I’d tell others that if they hate moving and they want to have someone to do the job for them quickly, Moving Squad is great to go with. I was in the middle of a workday and I was able to get out, get it done and get back to the office in just a few hours. So, that experience was much appreciated.
Reviewed June 10, 2018
Moving Squad did a quality job. I got a fellow who came to the house, walked through and did an estimate. Then, the pick-up and delivery crew took good care of us and the goods. Although the price that I paid at the end was a little higher than the quote, it was correct with the additional price. I would use Moving Squad of South Florida again and would recommend them.
At Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed June 9, 2018
The moving coordinator from Moving Squad who helped me was happy with what he was told during the inventory. And the people that delivered our furniture were really good about how they treated us. They knew that I have problems and they put the stuff where I asked them to put it instead of putting it all in one pile, which was nice. I was the one that had unpacked everything so I needed it where I need it to be. They were very friendly and they did their job efficiently. And they were in and out.
Hi! I am thrilled we were able to make the entire moving experience for you seamless from beginning to end! Thank you again for trusting us with your move and enjoy your new home!
Reviewed June 9, 2018
Moving Squad was highly recommended to my sister by the people in the leasing office. The coordinator was very attentive, very organized, took any concerns I had into consideration, and moved quickly. The delivery crew got lost but that was fine because it was a new community, so it happens. But they were on time. Something was left behind on the truck and they reached out to us. Other than that, everything was great.
Hi Shawna, we are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and good luck in your new journey!
Reviewed June 8, 2018
I called 3 different companies and Moving Squad was the most efficient in turning around a good quote. Plus they held to the price and they showed up with a good crew, who did the job with no damage to anything. I talked with the moving organizer over the phone. I've moved 20 times and I know exactly what to do so I gave him an exact list of what furniture pieces and how many boxes I needed. We’d recommend them to everybody else. It was a good quality move, with an on-time squad.
Reviewed June 8, 2018
I sent a quotation request to several moving companies. Moving Squad was the first one to reach out and the most efficient one. They followed up with me and they did great. Through their website, I put in all the details of our house and how many rooms there were. The moving coordinator who helped estimate a quote for me went through the inventory of the stuff I had at home, then he called me back and we sealed the deal. I'd like the service to be cheaper, though.
The pickup and delivery guys were very courteous and they introduced themselves. They went in and before they did anything, they checked that everything was movable. They either asked me for help with what needed to be disassembled because I knew how to disassemble these or they disassembled these themselves. This was the best move that I have ever done in my life. It was seamless and quick. Moving guys usually complain that something is too heavy and there's too much stuff, but the movers of Moving Squad didn’t complain and just got their hands into the work. Call Moving Squad. These guys will take care of you.
Reviewed June 7, 2018
Among the ones that I've been calling, I liked Moving Squad's price. Also, the moving coordinator was always available. Then the delivery crew was there on time, they worked hard and fast and they were polite. Everything was just so great. That was my first time using a company and I need them again in 15 months. They'll definitely be the ones I’m gonna call back.
Reviewed June 6, 2018
I decided to use Moving Squad because my ex-wife used them when she moved down from West Palm and she highly recommended them. The moving coordinator was great. He spent time on the phone with me. Everything was done very professionally. They moved in very quickly, they were in and out, 1-2-3. They were pleasant and were very careful with moving products that were listed as fragile or glass. They did a great job.
Reviewed June 5, 2018
Moving Squad was supposed to move bedroom sets and a piano for me. Currently, there's a piece of furniture that still remains inside the bedroom. I'm upset about that and I'm beginning to write a bad report about it. Moving Squad tried to take the piece of furniture down one way and they damaged the wall. They left the furniture inside and I will not pay anyone else to go and move it.
At one point, I realized that they needed a fourth person to have the piece of furniture removed because of how heavy it was and the narrow space they had to take it through. All Moving Squad's guys had to say was that they would go back to have the furniture removed. I offered to go with them but then all of their guys said that they weren't going to go there because they weren't going to do that again. The owners are threatening to take action against Moving Squad because they should have removed it as we agree. I called the office and was offered to make an arrangement for the furniture to be moved but then I would have to pay $400 which is ridiculous. Going with Moving Squad has been a mistake.
Reviewed June 4, 2018
Moving Squad was working on Memorial and not many companies were working then. Their reviews looked good to me as well and so I went with them. Working with my moving coordinator went smoothly and they provided excellent service. Also, the movers did a great job picking up my furniture. Both crew members explained what would happen and they were very cautious. I was very satisfied with Moving Squad's services.
Hi Luis! I'm happy to hear we were able to meet your expectations and also maintain a clear line of communication with you. Here at Moving Squad, we strive for excellence and professionalism as we understand how important and stressful every detail of moving can be. Thank you again & good luck!
Reviewed June 3, 2018
Everything went very well with Moving Squad. I read some good reviews and they gave me a decent price. Plus the communication with the transport coordinator was good. She was organized. The delivery crew worked fast but were also careful. So I was happy. My things were pretty much in good shape and I would recommend Moving Squad. I would use them again personally. They did a really good job.
Hi Sion! I'm happy to hear we were able to meet your expectations and also maintain a clear line of communication with you. Here at Colonial, we strive for excellence and professionalism as we understand how important and stressful every detail of moving can be. Thank you again & good luck!
Reviewed June 2, 2018
Moving Squad was recommended by the complex I was moving into. The moving coordinator turned out to be excellent. He was extremely professional and very knowledgeable. And the quote he gave was accurate to what I paid. The pick up and delivery team was also professional and awesome. They knew how to pack. If I were to ask them, they would have done it. I needed to have some stuff put into storage and they recommended a great storage facility. So it worked out perfect. I would recommend Moving Squad to anybody else because it went that nicely. If I needed to move again, I would choose them because it was that easy of a process.
Reviewed June 2, 2018
I liked Moving Squad's price and they had a lot of good reviews online. Their moving coordinator was professional and courteous. He wasn't pushy either. Also, their pickup and delivery crews were on time.
Thank you for taking time to share your wonderful feedback with our online customers. We sincerely appreciate your outstanding review and we are pleased to see that we were able to exceed your service expectations.
Reviewed June 1, 2018
Moving Squad handled our property fabulously. The coordinator was fabulous, too. And the pick up and delivery crew was very personable, very thorough and caring. I highly recommend my friends to use Moving Squad.
Candy, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed May 31, 2018
Moving Squad is a local company and I would like to give local businesses within the city an opportunity. So, I went with them and the moving coordinator I worked with was very professional. His knowledge of how to scale and how to put the timeframe on to the whole moving impressed me. Their crew was also professional, on time, and courteous. Plus, they knew what areas they needed to start with and they took the furniture very seriously like it was their own. They did an excellent job and my wife was happy. As long as she was happy, that means I was happy. If anybody asked me about Moving Squad, I would give him the number of my contact person. I'd tell him to make the call and he'd be taken care of.
Reviewed May 31, 2018
I received seven cards in the mail all at the same time. I went through each one and eliminated the ones that said Broward County only or Palm Beach only. And then people with a more prestigious name like Bekins would cost too much money. So, I went with Moving Squad thinking I would get a more decent price, and they had a Miami number. Also, their card was yellow, so it stood out. The rep that I dealt with was very helpful. She wrote down everything that I said and quoted me a price when we went through the list of items in the house. The delivery guys were great and they did a very good job. They were very kind and enjoyed the camaraderie. They were very personable which made the move very comfortable.
Hi Gina! I am thrilled we were able to make the entire moving experience for you seamless from beginning to end! Thank you again for trusting us with your move and enjoy your new home!
Reviewed May 30, 2018
We talked to Moving Squad's moving coordinator over the phone multiple times and he did a very nice job. However, their pickup and delivery crew was late and they got lost going to my delivery location. Still, they were a very nice group of guys. We liked Moving Squad's price and overall, I'd recommend them.
Thank you for taking time to share your wonderful feedback with our online customers. We apologize for the confusion but are pleased to hear that we were able to exceed your service expectations.
Reviewed May 30, 2018
Two years before, I used another moving company and there was nothing wrong with them. But their office location was about 25 miles away. So, some of the cost was just to get their guys there with the truck, as opposed to being kinda local. The condominium complex that I was in had a little flyer and inside there was an ad for Moving Squad. So, I decided to hire them instead.
Mark was the guy I dealt with and he was very quick and very accurate. And everything came out just as he said it would and I spent not a penny more than the quote he gave me. Their pick-up and delivery crews were on time and very efficient, too. I was only moving across the street to another building but it was the same amount of work for them to wrap everything up, load my stuff, take it over, unload it, and unwrap everything. They were very professional, very courteous, and well-mannered. It was great. I would call them again if I need to do any more moving or if anybody needs their service, I would recommend them.
Reviewed May 29, 2018
It was easy to get a contract with Moving Squad. They provided information upfront and I didn't see that it was complicated so I went with them. Their crew was on time and though one may not be as professional as expected, the crew itself was okay.
Hi Alex, we are pleased to hear that everything went well on your move. If you have anymore concerns you would like to talk about, please don't hesitate to reach back out to us. We take customer satisfaction very seriously. I am the Director of Customer Experience and can be reached at 888-866-5826.
Reviewed May 28, 2018
I liked the way Moving Squad explained the service. The gentleman I spoke with explained the benefits of choosing Moving Squad versus any other on top providers in my area and the no hidden fee. And he taught me how everything is gonna be charged. So that definitely helped by making me comfortable. There were three gentlemen who met at the pick-up address. We have started some of the packing ourselves, so the process was fairly quick. They definitely met the timeframe that I expected. Plus, the man that I worked with for them got the transition through. Moving Squad definitely met my expectations and I would recommend them.
Reviewed May 27, 2018
Moving Squad was recommended to me by a friend and the coordinator I worked with was pleasant. I had no issues with the delivery crew and when I unpacked. Everything was great overall.
At Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed May 27, 2018
When I needed to find a moving company I didn’t have time to do a lot of research so I just picked Moving Squad ‘cause whenever I looked it up online, stuff seemed okay. They were good about everything, especially the one that was managing it. I’d recommend them.
Here at Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed May 26, 2018
I was looking at Yelp and Moving Squad had a pretty good review and so I went with them. Their moving coordinator was very professional, thorough and efficient. I had good instructions for their guys to come in and pick up my things and head on out. They were on time and everything happened quickly the way it was supposed to. The movers arrived and took a look around the room to verify the things I told them would be there. Once they checked for everything else, they started loading stuff. Overall, it was a smooth transition.
Reviewed May 25, 2018
Moving Squad used to have a flyer on the apartment building that I was renting. I thought that since they have flyers, they would be familiar with the building. Moving Squad knew all the paper that needed to be submitted. Everything went fine with the move. The guys were good and I had no complaints. However, there was an accident. There was a scratch on a bed frame from one of my bedrooms. They broke part of the frame. My wife got me to call them and see if Moving Squad could send someone to repair it or give an estimate. It's been a month since I started working on the claim with them.
Hi Carlos,
Thank you for trusting Moving Squad with your move. We are happy to hear that everything went well and that your claim has been swiftly handled. If you need any more assistance please don't hestitate reaching back out to us.
Thanks!
Reviewed May 20, 2018
I chose Moving Squad because of the reviews online and the moving coordinator and pickup and delivery crew were nice. Everything was very thorough especially in my case, I had to reschedule three or four different times and they handled every interaction very well. I let the crew know that time was an issue so they worked as hard as they could especially. I was very happy with them.
and we are pleased to see that we were able to exceed your service expectations
Reviewed May 18, 2018
I had my stuff in storage for two weeks as I was waiting for my place to be ready and then I saw the Moving Squad flyer. The people who moved me in was a referral but they were not professional and I would not use them again. I used Moving Squad instead and everybody was really friendly and really laid back people. I got along with them and I didn’t have any issue. They said the move was going to take them four hours but they took a little bit longer than four hours. And then what I paid was really close to the amount quoted since they went over about 30 minutes or so. I would definitely recommend Moving Squad.
Nadia, thank you for trusting our company with your move despite your previous competitor experience. Here at Moving Squad, we strive to impress and deliver excellence. Please be sure to tell your family and friends about us as word of mouth is obviously a huge factor in maintaining a good reputation and being able to keep our promises. Good luck and thank you again!
Reviewed May 17, 2018
When I was in the process of trying to move, Moving Squad had some flyers in the mail. The coordinator asked me how much things I have in a room and he took down everything. He did great with that. The pick-up and delivery were both way before the time and the guys were very good, courteous and professional. I appreciate how nice and kind Moving Squad’s people were, everything was fine and I’m so proud of them.
Johnnie, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed May 16, 2018
Moving Squad was the quickest to answer when I picked up the phone and they seemed to be the most reasonable. What they told me made perfect sense and the manner in which they worked was a little bit more professional than the other company that I called. The moving coordinator and I went item by item, and it wasn’t too big of a move for me but he was pointing out the things that I wouldn’t have calculated or even remembered, like patio furniture and things of that nature. He was thorough in that process and it was pretty much on the money, which was exactly what he said it was gonna be.
The crew members were nice guys but they were not the most delicate in the process. It seemed like they were rushing through ending the day. I got banged up furniture and holes in my wall from where they moved things. And I moved into a brand new apartment, so even the supervisor who was there can not say it’s a previous tenant’s. I saw him take a picture of it and told me not to worry about it. He said that he was going to file a claim then they would come, pay and fix it. But it’s been a month yet no one ever followed up or called about it. And when somebody tells me that they’re gonna do something but they don’t, then it’s indicative of the efforts that they’re putting in it. Then, they also literally lost an entire area rug in the middle in the other apartment. Fortunately for me, I wasn’t turning that apartment for another day so I was able to go back and get it. But that would have been a challenge had I been moving to another state or town.
Hello Tomas, thank you for your feedback. We are aware of the issues that took place during your move and are still working to resolve it for you. Thank you for your patience and feel free to reach out to me directly if you feel as if you are not getting the answers you need in enough time. We strive excellence and professionalism as we understand how important and stressful every detail of moving can be and would hate for you to feel as if you are not getting the attention you deserve. My name is Stephany and I can be reached at (888)866-5826.
Reviewed May 15, 2018
Moving Squad's rates are competitive and the lady who I spoke to was more informative than the other people. I used their service and their pick-up and delivery crew came early. They were quick, efficient, and knew that they were doing. Overall, I would recommend Moving Squad.
Thank you for taking time to share your wonderful feedback with our online customers. We sincerely appreciate your outstanding review and we are pleased to see that we were able to exceed your service expectations.
Reviewed May 12, 2018
I liked Moving Squad's price and their moving coordinator was very good. Initially, after I told I him I was going to go with the company that gave me the lowest quote, he sent a follow up and told me to please give them a call if my plans changed. So, when my original movers cancelled on me three days before the move, I called Moving Squad up and they were very accommodating. They held the same quote that they previously gave me, which was the second lowest among the quotes I got, and we were able to move on the same day that I originally requested. Their delivery crew was on-time and everything was done at the second. They finished in exactly three hours and were two hours early.
Hi Jessica, I am thrilled to hear that we were able to save your move and keep our honor to commitment. We understand how important it is to have a smooth, stress free attitude going into a new home and pride ourselves on being able to be trusted by our clients to provide that and so much more! Please make sure to like our Facebook page and tell any of your friends or family looking for help to try us. Thank you again.
Reviewed May 11, 2018
The guys from Moving Squad were very professional and I was very happy. I’d contact Moving Squad when my sister would move again and I’d recommend them.
Reviewed May 10, 2018
Moving Squad was very good. My niece had found them and I used them two times before. I was happy with them so I used them again. If I had questions with the moving coordinator, he would answer me and he also email me back and forth. The pickup and delivery crew were great as well. They were so polite and so efficient, and they did everything fast.
Hi Mona, thank you for being trusting us with your move and being a repeated customer! We are pleased to hear that once again we exceeded your service expectations and look forward to working with you in the future :)
Reviewed May 9, 2018
I’m a college student and I urgently needed to move. I didn’t know where to seek help so I went down to my leasing office and I told them I’ve never moved before. They gave me a few leaflets of different movers and I chose the Moving Squad. The moving coordinator was really nice and helpful. I even told him, “Let me call you back,” and he was very flexible with me. When he gave me a price, I told him that that was too much and if he can give me a lower price, which he did. Then the pickup and delivery crew were really sweet, nice and very hard working. Nothing broke and nothing was missing, so it was all a plus. My experience was great and nothing but positive.
Hi Rema! I'm happy to hear we were able to exceed your expectations and also maintain a clear line of communication and flexibility with you. Here at Moving Squad, we strive for excellence and professionalism as we understand how important and stressful every detail of moving can be. Thank you again & good luck!
Reviewed May 8, 2018
The apartment complex recommended Moving Squad to me and the moving coordinator who helped obtain an estimate of the inventory was very nice. I spoke to him on the phone once and then we mainly communicated through email. I kept the the pickup and delivery crew a little bit because my car got a flat tire, but they were great. It wasn’t a large move and they wrapped up everything I asked them to wrap up. They were professional and I was happy with them.
Once we got to the final destination, they had a long way to go. We have moved from a condo to an apartment building and the apartment complex was rather tricky to get to the actual apartment. They weren’t allowed to park close enough to where it would have been easier. Considering we were in South Florida, we don’t know who we were gonna get and Moving Squad was very good. They’re different than the guys I had to move us out of my big house to the apartment that we were renting because we were building a house.
Lynne, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed May 7, 2018
The moving industry was rotten with a lot of fraudulent companies and I had other friends who used different moving companies in Miami that turned out to be a nightmare. So I used Moving Squad because they were licensed, bonded, insured and they were also recommended on Nextdoor. Some people had great experiences with them and the company had great Google reviews. Their people were good and easy to reach. And they adjusted my bed and when I had to downsize, they charged me less. They tried to take my needs as a consumer and they were responsive, which was surprising. Though we had a desk that was damaged, I couldn't blame them for it because it was super cheap and wasn’t good workmanship. And it was a positive experience with Moving Squad.
Devan, thank you for trusting our company with your move despite your anxiety. Here at Moving Squad, we strive to impress and deliver excellence. Please be sure to tell your family and friends about us as word of mouth is obviously a huge factor in maintaining a good reputation and being able to keep our promises. Good luck and thank you again!
Reviewed May 6, 2018
The Moving Squad crew was excellent, but the management was poor. Everything was excellent but I had problems with the management because they said one amount and then after they agreed to that and after they said, "Okay" he returned the call again to the crew and said to charge me more. They said, "Oh, it went like 10 more minutes so you have to charge her a half an hour more." And they charged me a lot way more money of what it was supposed to be. Apparently it was because I was paying with cash. I wouldn't recommend Moving Squad of South Florida because of what happened.
Reviewed May 5, 2018
I liked Moving Squad's price. However, most of your average person is not aware of the weight of their furniture. I have a couch and a table, and they kept insisting, “Well, what do you guess the pounds?” I have no clue. You have to describe everything over the phone. The stuff in my bedroom, “Okay, I have a table.” "Well, how big is the table?” I don’t know. It was not a big deal, but it took forever to get a quote. I understand they have to get a weight and all that, but I have no clue what the stuff weighs. But the pickup and delivery crew were awesome. I hope I don’t have to use Moving Squad again. But if I do, I would.
Reviewed May 4, 2018
I had a mover that showed up and gave me an estimate. But they didn't want to move stuff to get stuff out. So, they quit. I got hung in the air and it was a nightmare from hell. So, I called Moving Squad and they moved me on Easter Sunday. It cost me a fortune but their crew was awesome. They worked with me because I moved in a new place and had issues with the closing.
Reviewed May 4, 2018
The pickup was also very good to the extent that I tipped the guys. They were protective of my house's flooring. The same thing happened when I took a piece to my office. There were no harms or foul and everything was perfect and great. I'm a happy customer.
Hi Paul! At Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed May 3, 2018
The place that I was moving into gave me Moving Squad as a reference, so I went with them. Moving Squad had a good reputation. The moving went very well, and everything went smooth. They asked if I had questions telling me things, and I called them back if I had any at all. They were very pleasant and very responsive. They called me to confirm they were coming in and when they were coming. My son was at the townhouse, so he was there with them making sure that they were picking up the right items. He didn’t have anything bad to say about them. They went through the process, and they wanted to make sure I was happy and if there was anything else that I needed to be done, they were willing to do it. Moreover, the delivery team was on time, and they were very good and very efficient. They did a good job.
Hi! I am thrilled we were able to make the entire moving experience for you seamless from beginning to end! Thank you again for trusting us with your move and enjoy your new home!
Reviewed May 2, 2018
I got a couple of quotes for my move and Moving Squad was the cheapest, so I picked them. My experience with them was not bad at all. But the rep who helped estimate my inventory and obtain a quote for my move put me on hold multiple times, so my experience with him was not really good. Also, I got some surprise with the quote because he didn’t include some stuff, like the child’s mattress protection, although I had mentioned to him that I had a mattress to move. Everything in my move was exactly the way I had mentioned to him and there was no furniture or item that I didn’t mention, so I was a bit disappointed that there were some extra items that I had to pay for and this was unexpected.
Also, I was disappointed that the quote was for a total time of five hours and 30 minutes, and they actually spent an hour less, but I was still billed for five hours and 30 minutes. This was not what I understood from the quote that I got at first. They told me that they could make the move shorter and I wouldn’t have to pay for the whole stuff.
Overall, the pickup and delivery guys were nice and they did a good job. They wrapped up almost everything, vacated quickly, and were okay when they were moving my stuff. The only thing that I didn’t like was that the guy upfront mentioned a tip and it was $100 per person. Another thing that didn’t go well was that the movers broke a little piece of the stairs. I was moving out and I had sold the house, and fortunately the buyer was not so picky and was okay with that, but I had to go to Home Depot to buy glue because I didn't have it.
Reviewed May 2, 2018
After calling and getting quotes from everybody, Moving Squad seemed more professional and squared away. The delivery crew did really well and they were very quick. The only issue I had was they left some marks on the walls in the house that we moved in. There were also some marks on our bed that weren't there before. But overall, the experience was good and I would recommend it.
Reviewed May 1, 2018
I talked to all the companies and they seemed really not very good. On the other hand, Mark was Moving Squad's salesman and he was very good and professional. He helped me and won me over. I would have liked to have paid a little bit less but it overcame my objective. At the end of the day, I thought it was a reasonable price to pay for the service. The crew was punctual, very helpful and very professional. They overcame a couple of problems because they couldn't park close by. But they got on with the job and did a very good job. They got everything done within the timeframe, even with a bit of spare time. I was happy and I'll definitely recommend Moving Squad.
Reviewed April 30, 2018
I had used Moving Squad before, so I used them again this time. The coordinator was reasonable and cool. He was real knowledgeable about what I would need for the amount of stuff I had from what I told him on the phone. He knew what he was talking about. The delivery crew came on time and they were professional and courteous. They didn't mess up any furniture and they moved everything fast. And they reassembled everything for me. Some things were missing from my mom’s stuff, but she's already filed a claim. Overall, it was a good experience.
HI Kelly, thank you for being trusting us with your move and being a repeated customer! We are pleased to hear that once again we exceeded your service expectations and look forward to working with you in the future :)
Reviewed April 30, 2018
Moving Squad had the best prices. You can't beat the price that they have. The minimum was like two and half hours. Everyone else was like five hours. And the service was outstanding. Everybody was accommodating. But there was a miscommunication thing when it comes to writing down the address and some items I needed to be moved. It wasn’t very clear on the paperwork when the movers came in. But overall, the movers were fine. The guys were really nice and were very careful with all the stuff. It was a pretty good service and I would definitely use them again.
Reviewed April 29, 2018
Moving Squad gave me a very good competitive quote and I was happy with it as opposed to other moving companies. I also heard good things about them through other people who have used their service so I went with them. They did a great job for me and they were on their time. My car also came in perfect condition and nothing was damaged. Everything was exactly how I hoped for. I was happy with their service and I would use them again.
Michael, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed April 29, 2018
Moving Squad was recommended to me by my dad and the moving coordinator was like a little robot, super detailed and easy to communicate with. The pickup and delivery crew was on time, very professional, courteous and extremely helpful. They really went the extra mile and made sure they were putting stuff exactly where I wanted. They also made sure they understood exactly what I wanted them to do before they did anything so they were very conscientious as well.
Hi Alex! I'm happy to hear we were able to meet your expectations and also maintain a clear line of communication with you. Here at Moving Squad, we strive for excellence and professionalism as we understand how important and stressful every detail of moving can be. Thank you again & good luck!
Reviewed April 28, 2018
I picked up the phone and spoke to a lady first. She accommodated me right away and was very nice. She asked me a whole bunch of questions about when I was moving, what I was doing, where I was going, how long it was going to take and how far I was moving. We coordinated in time because she didn't want me to go over the time and then charge me extra. So I told her everything that I had and everything that I was supposed to take with me then she gave me the amount of time that I would need.
The pickup was great. There were two guys who came five minutes before they told me they were going to be there and then we finished when we were supposed to, three hours later. They wrapped everything really good and they made sure they didn’t ruin my furniture or scratch up the walls from the apartment because then I was going to be responsible. And then when they brought my furniture to my house, since I had just painted, I told them to be very careful with the wall and no, they didn’t scratch up my walls either. They were very professional as well as very careful about everything. Moving Squad has really nice, professional guys. They helped me out and it was done very quickly. I hate moving but if I ever have to move again, I would definitely use them again or just recommend to a friend that they were really good.
Reviewed April 28, 2018
I was not pleased with the person from Moving Squad who gave me the quote. He didn’t explain anything to me and he gave me a quote that was one-third of what it was total at the end. I understand a quote is a plus or minus the final amount but one-third of what it really was is unbelievable. I was quoted about $1100, and the final amount was $2520, which was more than half. So whoever gave me the quote totally misquoted. And I sent him pictures of whatever what I was moving plus the amount of boxes. At the end, it was less boxes but it was the same amount of furniture because I sent him pictures. But I was pleased with the moving boys who came to my house. They were careful and they were really professional. And the delivery crew were really hardworking people.
Reviewed April 27, 2018
Moving Squad seemed to have been credible. After I spoke to them, I spoke to, maybe, a couple of others, and Moving Squad made the best impression. And so far, we are satisfied. I would recommend them.
Randolph, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed April 27, 2018
The people that I bought my house from recommended Moving Squad to me. They were happy with them, so I decided to hire them, too. Everything was a little nerve-racking, but they did a good job. Their crew was very courteous and right on time. There were little scratches on the door, but that was understandable. I just had to patch it up with a little bit of paint. The price I ended up paying was a little bit more than they quoted, but I had a lot of additional boxes and that made up with the difference in the price. I'd use them again and I'd recommend them anytime.
Reviewed April 26, 2018
Moving Squad was great and their reps explained everything and were very helpful. Then there were four in their crew and three of them were very professional, but the person in charge was aggressive and kept asking about money before he even finished the job. And he was saying that he was tired and should be going home now. Then as soon as we filled out the paper, they just left without setting up the furniture.
Reviewed April 26, 2018
I think that the quote Moving Squad gave me was a little bit wrong because they didn't take into consideration I was on the 5th floor and this side of the building. So they ended up taking an extra hour and a half to get the stuff because there was a really long hallway. Also, the pickup and delivery crew took an hour as far as for driving time, but it was only 15 minutes away from my new place. I got charged another hour and a half, which didn't make sense because they didn't use that hour of travel time. So I was disappointed with that, but they did show up on time and left. And the guys I worked with were good and understanding. One of the gentlemen left all his tools behind and he has yet to pick them up. He called me a couple of weeks ago to try to pick them up, but unfortunately, I work long hours, so I still have all of his stuff.
Reviewed April 25, 2018
When we moved from Miami to Boca, we had a moving company that we used to use, the Brothers. I had their phone number and I was about to call that. But the Citation Club Apartment told us that the Moving Squad is really a good moving company so we went with them. The receptionist guy was very nice. When I called them, he was very warm. But we had a problem with the people that handled our furniture and all our moving appliances. We really had a bad experience with them. It was hard to communicate with them and we lost a couple of items.
At first, they were harsh. They said it was a lot of boxes and that it may take more than the hours that we told them. They didn't want to start the work until I signed the form for an extension. I was not there physically in our house in Boca because I was in Delray because they delivered some furniture here. I was attending with the furniture staff that was building the bed in our apartment. So when I got to our house in Boca, that was the time that they started working. I told them that I agreed to whatever time the extension was and that I was willing to pay. They told me I needed to sign the form but I asked if my husband or son could sign the form since they were there instead of waiting for me because I needed to wait for the furniture being assembled here in the apartment.
They were initially very rude. I even called the manager to complain about that. Afterward, they were very nice and it went smooth sailing. Little did I know that we were screwed up by the group. They were like three men that were doing the moving. We lost my husband’s item. We put it here in the apartment and when they were ready to leave the apartment, somebody picked it up from here. We didn’t notice because it was all chaos, boxes and all the furniture.
They also stole my son’s NBA shoes which were in one of the boxes. One of the boxes got ripped when they were picking it up so it fell from the box. Even the bed, there was like a connector under it. I ended up buying a new one so it would hold our bed. They said they were gonna come back to bring back the holder under the bed and to pick up the cover because they had some cover for the other furniture like those glass, mirrors. They covered it with a blanket. But they never came back.
We tried to file a complaint to Moving Squad and spoke to the manager about the stolen items. They said it was gonna be based on the weight. But we were told that they will not be paying the shoes based on the weight of the shoes. Those were $300 original NBA shoes that our son bought so it was really a big loss. I just bought him a new pair but it’s not the one that he had. We have an insurance through our renters’ insurance so the renters’ insurance was the one who paid for the lost items. We even filed a police report. I haven’t followed up with Moving Squad yet because I just had surgery but I suggest people should do a background check before they hire Moving Squad.
Reviewed April 25, 2018
The apartment complex that I moved into mentioned Moving Squad to me. I went with them and had a good experience. Their moving crew showed up on time and they were quick and thorough. It all went well. The handle of my coffee mug broke, but it was because I didn’t pack it well. I would tell others that they were good and to consider them.
Reviewed April 24, 2018
Moving is so stressful, but we’ve had a really good experience with Moving Squad. The actual booking was done with Brad and he was very personable and he gave me his phone number, though it took awhile for him to call me back. The customer service was very personalized and Brad explained everything to me and he made me feel more comfortable. They got there earlier than we expected and really worked throughout the whole time and did a lot. Also, they made it very personable to my husband. They were engaging in conversation that made it a little bit more fun, but they worked super hard. So I was very pleased and it was just fantastic! Now we’re moving back into our new house and I’m considering calling Brad back to have that service as well.
Reviewed April 24, 2018
I compared about eight companies and Moving Squad had good recommendations from people I knew and online. The moving coordinator was pretty straightforward. She asked me a ton of questions, itemized everything and then she gave me a quote and kind of explained why it costed that. It was an easy process. I did it all while I was driving home in the car.
The pick up and the delivery crew were also good. They showed up on time, which is not easy in Miami and they treated all of our furniture with respect as I would myself. Plus nothing was damaged. It took roughly about the time that we expected and everything went really well. It was a good move. I'd recommend them to other people. They do good business. Everything went as expected and the cost was what I expected at the end.
Hi! I am thrilled we were able to make the entire moving experience for you seamless from beginning to end! Thank you again for trusting us with your move and enjoy your new home!
Reviewed April 23, 2018
Everything went very smoothly when I hired Moving Squad for my move. They were very responsible, reliable, courteous, and very professional. Their moving coordinator was fantastic and their moving crew was very nice. They took very good care of all my belongings and I was very pleased with their service. I would refer them out at any time.
Reviewed April 23, 2018
I live in Park Plaza and I was going to move to another complex in the same company. Both buildings recommended Moving Squad and so I decided to move through them. The pickup was good and the delivery was perfect.
Thank you for being a client and trusting Moving Squad with your move. Please recommend us to anyone else looking to move and follow us on Facebook for helpful lifestyle blogs!
Reviewed April 22, 2018
Moving Squad seemed like a good company and I picked them off the internet. I had no problems with the coordinator and the delivery was all good. They were professional and on time. I was very satisfied and I'd recommend them.
At Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed April 21, 2018
I put in a search and Moving Squad was one of the companies that came up. They were the second people I talked with and they sounded better on the phone that the others so I went with them. I had very good interactions with their coordinator and their delivery crew didn't ding anything up. They had their stuff together and I didn’t unpack everything up, but so far, I haven't found any issues. Everything went well and they did what they were supposed to do.
Reviewed April 21, 2018
I got a postcard in the mail from Moving Squad and it indicated they had competitive prices. I called them and I had a good conversation with Stefano. He was very responsible. We used him twice for two different moves within a month apart and he always got back to me. I requested the sellers who helped with move number one for move number two, and he complied with that. Everything was fine. Also, pricing was exactly what he said it would be. There were no curve balls. The delivery crew was very respectful. Everything I asked, they did. Everything was prompt and my belongings were handled respectfully. They were delightful and very helpful. It was a very good experience with them. I can wholeheartedly recommend Moving Squad and I would absolutely use them again.
Hi Nancy, we are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and good luck in your new journey!
Reviewed April 20, 2018
I had a flood in my apartment and I had to pack everything, then I had to have the apartment painted and the carpeting installed. I went on my tablet and found Moving Squad. The transport organizer was excellent and she did a great job. We went through a process and I sent her some photos. I liked that the moving crew kept my things on the truck and then brought them back the next day. They were excellent, very polite, and they knew what they were doing since I have many antiques that have a lot of glass. Moving Squad is all over South Florida and other places and if I ever need their services, I will definitely hire them again.
Reviewed April 19, 2018
This is the first time using Moving Squad, they were able to get all of our furniture and packed by owner boxes on to our rental truck, which we were worried about. But, I had rented two dozen moving blankets with our moving truck to protect our furniture, but the movers only used 3 blankets one to put on the bed of the truck for a mattress and two for glass items and that was it. Several pieces of furniture were scratched by other furniture and a headboard put a hole in the back of one of our dresser. Having been a retired military and moving a lot of times they could have take better care of our move.
Reviewed April 19, 2018
I was looking up moving services on Google and I found Moving Squad there. When I spoke to their reps on the phone, I thought they were a trustworthy company so I went with them. The quote they gave me was pretty accurate and it helped a lot. Their pickup and delivery crews were also great. They helped me a lot and all my items came in perfect condition just as they left. So, I’m happy with the people that they sent me and it was a great experience. I’d recommend the guys that showed up and helped me out.
Reviewed April 19, 2018
The flier of Moving Squad called my attention and also their price was good. The transport organizer was really helpful and my interaction with him was good. The service that was provided by the pickup and delivery crew was really good too. Everything was done really well and as expected. I would definitely recommend Moving Squad.
Reviewed April 18, 2018
They were super professional and they based on whatever the quote was in the computer. The representative wasn’t like he was giving me one price but then he would give a different price to somebody else. The weekend we were moving, it happened to be a holiday and every other company wanted to charge time and a half. And the Moving Squad was, “No, we don’t do that." There was no haggling. It was very straightforward and that was what I wanted. I love that it was standardized and very professional. So, I would definitely use them again.
The moving coordinator did a great job. We went through the house and we estimated everything. And when they came out, it ended up being less time than what we had accounted for. So it was perfect. The delivery and pick up crew went out of their way and were super helpful as well. And the items were in perfect condition when we got them.
Reviewed April 15, 2018
I just looked in the phonebook and got Moving Squad to help us move. Their moving coordinator was fine. He took care of everything. However, we have a king size bed and it’s got drawers underneath. They put the frame up upside down and the drawers in upside down as well. That's the only thing they did wrong but it’s going to get corrected. I’m getting new floors put in the house. So, they got to move all the furniture so they can set it up the right way.
Thank you William for sharing your positive experience with our customers, we do apologize for your bed frame however. Have you contacted us so that we may come back out to reassemble? My name is Stephany and can be reached at (888)866-5826 if you feel as if you are not getting the attention you deserve.
Reviewed April 14, 2018
I was looking for multiple companies and Moving Squad had good ratings. I wasn’t pressured to choose them and whatever discussion I had with the moving coordinator, everything came up to what was promised so I am happy with them. I was impressed with the crew because I was given the time frame in which they can come in. Usually, when you get the time frame, you get someone at the last hour of the time frame. If somebody tells you that the crew is coming between 10:00 and 12:00. Most of the time, the crew comes around 12:00 but not with Moving Squad. I was given the time between 9:00 and 10:00 and they were almost on time at 9:00.
I have only 5-star ratings for every person I dealt with from this company. Moving Squad is a great company and whenever a person decides to move, I would highly recommend to use them. I have only a positive experience and it is the best. I would tell my friends not to try to look up for other companies. They should go with Moving Squad and they will be fine.
Hi Alexei. Here at Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed April 13, 2018
I'd tell my friends to use Moving Squad. My husband and I did a local move and we hired them because of Brent, the guy that I spoke to on the phone. He answered all my questions and sounded like he knew what he was doing. During the move, their pickup and delivery crews were very professional and we liked each of them. One of the guys was very friendly and the other two were great as well. They were on time and were very carefully with everything. They came at 9:30, left sometime after 12:00, and were done in three hours. We also really liked that they moved things to where we asked them to move them. They were in and out, plus, they did exactly as they described it to me.
Hi Patricia! I'm happy to hear we were able to meet your expectations and also maintain a clear line of communication with you. Here at Moving Squad, we strive for excellence and professionalism as we understand how important and stressful every detail of moving can be. Thank you again & good luck!
Reviewed April 12, 2018
Moving Squad was local and I had seen them in my neighborhood. Also, I always check the uprating and they had good feedback. When the moving coordinator estimated the inventory, he wanted me to go room-by-room but I was in another location and he never came out to the house but it worked out fine. The pick-up and delivery crew were great and they were big and strong.
They put a carriage out there that you can pick up boxes and tape but we went out of our way to pick up something that was useless. They gave you very small boxes and a tape. If you’re moving, you need the bigger boxes. Boxes come in small, medium and large which you can buy at Home Depot. Give people a medium. It can’t be that much more. They’re only a $1.50 a box so, if you’re going to make people drive to a location, you should at least reward them by giving something. They should give you bigger boxes. But Moving Squad is good and I would recommend them.
Thank you for taking time to share your wonderful feedback with our online customers. We sincerely appreciate your outstanding review and we are pleased to see that we were able to exceed your service expectations.
Reviewed April 11, 2018
I called multiple places and no matter what they quoted they kept telling me $600 plus but I only had 11 items. Then I called Moving Squad and they told me that it’s $250 and sounded about right. I also liked how fast they could come and pick up my stuff. The moving coordinator helped me get an idea of what I had and about how fast they could get it done. He was really good about it and was really quick. The two pickup and delivery crew were nice and friendly people and were nice with all my stuff. That they get the job done in a good time and a good price.
Jeffrey, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed April 10, 2018
I looked up Moving Squad first and saw they’re rated. All friends of mine used them before, and from what they said they packed their stuff very well and they also packed mine very well. If I needed something moved other than that, they helped me a lot. The moving coordinator called me three or four times because I had another box. I packed my stuff, then I added something, and she was very good. She just said “Listen, whatever you have to add, let me know. I’ll adjust the bill.” She was very nice. My husband was a little handicapped so they went above and beyond for us.
The moving crew pulled up and asked me where everything was. They brought all the blankets and they packed it very well. They were very nice and clean. I was there by myself. Because I’m a woman and you always get a little worried. But no, they were very respectful. The only thing that I gave them was water and they didn’t even want it. I can’t believe that people have used them and I was very happy that I did Use them. They’re excellent and very professional.
Hi Rose! I'm happy to hear we were able to meet your expectations and also maintain a clear line of communication with you. Here at Moving Squad, we strive for excellence and professionalism as we understand how important and stressful every detail of moving can be. Thank you again & good luck!
Reviewed April 9, 2018
The first time Moving Squad moved me, it was great. The guy took care of me and helped me move things that I was supposed to move. He was very nice and cordial. And during the move, everybody addressed me with a sir. But the last time Moving Squad moved me, the moving coordinator was rude. I told him the best place to park to get the stuff around and he got frustrated and talked sharp. The crew was moving very slow and I told him that they don’t have that much time. Then he texted me and said, “Well, I’m going to cash you out.” I said to him that I was not going to get cashed out until they get the job done and if it took him overtime, Moving Squad was going to pay overtime. But the pickup and delivery crew arrived within the time range that they gave me. It was a smaller crew because they just had to move from apartment to apartment but a couple of them were inexperienced. Still, I would recommend Moving Squad of South Florida.
Here at Moving Squad, we pride ourselves on our high level of service to our clients. Customer feedback is the main way we can work on bettering ourselves so please feel free to reach out to us with that information as well as anymore concerns. Thank you again for trusting us with your move and we apologize for the unprofessionalism that was experienced.
Reviewed April 8, 2018
When I called Moving Squad, their pricing was reasonable to me. I was very comfortable working with my moving coordinator and the quote he gave me was very accurate. Everything was on time, too. They picked up and delivered my stuff on the day and time I needed it. Moving Squad kept their word, they didn't try to change the price, and nothing was broken when my things arrived.
Hi Mike! I am thrilled we were able to make the entire moving experience for you seamless from beginning to end! Thank you again for trusting us with your move and enjoy your new home!
Reviewed April 7, 2018
Moving Squad's reps were very informative when I called them and they answered all the questions I asked them. Their moving coordinator was also very professional and their moving crew was very good in handling my items. I would recommend them to anybody.
Thank you for trusting us with your move. Moving Squad takes pride in offering our customers with excellent customer service and we are pleased that we were able to be of good service to you.
Reviewed April 6, 2018
Everybody from Moving Squad was good. The movers were fast and professional. And the delivery crew were very respectful, courteous, and helpful. The total move took four hours and nothing was damaged.
Sade, we are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and good luck in your new journey!
Reviewed April 5, 2018
I had a previous move with Moving Squad eight months ago. I hired them again recently and my experience was very bad. The coordinator was very professional but he was a little pushy. I asked him for a little bit more time to decide and he was calling me very often. I also made a specific request asking him to please send a more customer friendly driver because the one I had before was very rude. He told me not to worry and that he would be sending me the best crew. But that was not what I got.
During pickup and delivery, their reps were on time and when they arrived at my home, the first thing that the team leader did was to read the inventory. I had things that were not in the inventory and for my previous move, Moving Squad was kind of flexible. So, if I needed to move a couple of additional boxes or one piece of furniture that I forgot to mention, they didn't have any problems doing that. But this guy was trying to push for something. He said, "Are you looking at me eye to eye?” And I said, "Yes, what's the problem”. He then said, ”Okay, I guess you understand me." And I said, "No". I played dumb, told him to just move the items that were in the inventory, and I saw that he wasn't happy with my answer. He was a big guy and my wife was very scared of the situation when he said those words.
Then, I saw that they were not taking a good effort to make things happen faster. So, my wife and I started to move several stuff, told them what they had to take and the ones they should forget about, and tried to help them. They moved and put everything on the truck, then they left my home. In going to the destination, they took an alternative route and I had to go after them and tell them to go back to the right track. That was a little bit scary because I had to pursue them in the road which wasn’t something that I expected to do.
When they got to my home, they went and did their best effort. While they were leaving the furniture in my house, my wife and I, together with some of my relatives, started to unpack stuff to speed things up. We managed to finish the job and I managed to move everything that I wanted to move. I also arranged a U-Haul van to move the additional items that the team leader didn't want to move. After, Moving Squad sent me a couple of emails asking for my review on their website. I answered them directly that I didn't want to do it because it was not going to be good for their company. So, I just talked directly to their customer service person and they were quite receptive about my feedback. Still, I wouldn't recommend Moving Squad to a friend of mine. They have good prices but the quality of their work is on par with their price.
Reviewed April 4, 2018
We just went with Moving Squad and called them. The moving coordinators conducted their jobs very professionally and it was fine dealing with them. The pick-up and delivery crew was on time and I would recommend the company.
Hi Randa, we are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and good luck in your new journey!
Reviewed April 3, 2018
Moving Squad was recommended by the place that we were moving into and when I went over things, they seemed to be reasonable. Everybody that we dealt with from the start was good as well and the guys who came out were awesome. The pick-up and delivery crew was 30 minutes late but they called and told us. We were able to use the other 30 minutes so it was fine and it wasn’t a big deal. Moving Squad was on time and took care of our stuff so I would recommend them.
Reviewed April 2, 2018
I dealt with three people from Moving Squad and everybody was very nice. During the planning stage, they were helpful. We went through everything and I have no complaints with that. But it seemed that there was no interaction between the office and the people who did the moving. When I was speaking to the rep, I specifically told her that I wanted to make sure there would be boxes for the televisions and for my mattresses. I even said to her that I was willing to pay for them if I have to. The rep said no and she was going to give them to me. She wrote that down. Then, when I signed up, a part of the deal that we were getting was a moving kit where we'd get 10 free boxes, a few rolls of tape, and a packing paper.
However, when the guys and the trucks arrived, they knew nothing about these. And during the course of the move, my television got broken. If Moving Squad had done what they said they were going to do and sent the boxes for the television, it would not have been damaged because the cause of the damage could be either the TV slipping out of somebody's hand or it falling off the top of something in the truck and someone grabbing it but had to exert so much pressure on it that the spring got broken.
When I saw the television hours after I moved in, I called Moving Squad. They told me that I needed to put in a claim but that there was only one claim per move. So, until I had everything opened, I wasn't sure if there was no other damage and I should probably not put in my claim because if I found any other damage, I would be unable to claim it. Also, they're telling me now that their insurance is limited to 60 cents a pound. The flat screen TV is a $500 item, but with their insurance, they're going to pay about $2.50 because the TV does not weigh anything. In addition to that, it would take about four months for the claim to be processed. That's a little ridiculous and not very fair, so I'm not happy.
Reviewed March 31, 2018
I recommend Moving Squad. I'm very satisfied with them. I had used them in the previous year and this time around the move went very well without a glitch. Their people were very courteous and friendly. The move went very smooth, that's why I used them again.
Hi Michael, we are thrilled that your second moving experience with us was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and good luck in your new journey!
Reviewed March 30, 2018
I have to do three moves and certain things have to go to Massachusetts, other things have to go somewhere else and now I’m moving to a senior house independent living. I have a lot of confidence in Colonial because they took away things to go to Massachusetts. I thought they would do this for me too but they said no and recommended Moving Squad. The moving coordinator was very nice and everything was fine.
I had some very heavy wall pieces that I couldn’t use at all and the people that bought my condominium doesn’t want anything. So, the pick-up and delivery crew had to take it apart and they took everything out. They were okay but one guy asked for a tip and I didn’t like that. I have to give it on my own. But I told them I will tip them and I gave them something. They were overjoyed and thanked me many times. I’m expecting them back on the 27th of April early in the morning. I would tell friends that they were very good and I would recommend them.
Reviewed March 26, 2018
Moving Squad had the better price. The moving coordinator was very professional and the team was efficient. Tracking of the truck could have been improved, but overall, my experience with them went very well.
thank you for taking time to share your wonderful feedback with our online customers. We sincerely appreciate your outstanding review and we are pleased to see that we were able to exceed your service expectations.
Reviewed March 25, 2018
I checked Moving Squad on Google and I called somebody else inside the company. The lady that I dealt with was very gentle. She offered to me exactly what I was looking for and then I moved ahead with the service. The pickup and delivery crew were on time. However, they were pushing for a tip very very strongly. Moving Squad needs to educate their people not to do that. It’s not good for the reputation of the company.
Here at Moving Squad, we pride ourselves on our high level of service to our clients. Customer feedback is the main way we can work on bettering ourselves so please feel free to reach out to us with that information as well as anymore concerns. Thank you again for trusting us with your move and we apologize for the unprofessionalism that was experienced.
Reviewed March 22, 2018
My interaction with Moving Squad was great in the beginning but when they moved all the stuff, what they considered packing was just throwing stuff in boxes without wrapping anything. I guess my expectations were too high of movers because they all tend to suck. There was damage and I only found out after because none of the boxes are labeled. I was still looking for my computer and it was already about two months. I don't even want to talk them. I was so angry. I'm never going to move with them again. They're just another typical moving company, in a big fat rush to get the job done and they pay their people the least amount of money possible. They should hire smarter people and pay them more money. The bottom line is Moving Squad sucks.
Reviewed March 18, 2018
I picked Moving Squad off of the Google website in some reviews I saw. Their pick-up and delivery crew were very prompt and on time. Also, they were professional, fast and very courteous. They did a good job. A few little things happened with our furniture like they got damaged or scratched a bit, but that’s to be expected on a move when you’re going 160 miles away. But overall, it was a very good experience in comparison to other moving companies.
Thank you so much for trusting your moving experience with our company! We understand how important it is to have a smooth, stress free attitude going into a new home and pride ourselves on being able to be trusted by our clients to provide that and so much more! Please make sure to like our Facebook page and tell any of your friends or family looking for help to try us. Thank you again.
Reviewed March 12, 2018
Moving Squad was the cheapest and the move was in a short amount of time. The pick-up and delivery crew was on time and they were good. But something got damaged and we wrote about it and that we did it with the guy. And we put import when they were getting ready to leave but we haven't heard anything since 1st of December.
Hi Danielle,
Thank you for your feedback. I will have someone from our upper management team reach out to you regarding your claims documents. If you would like to reach out to me directly, my name is Stephany and I can be reached at 888-866-5826.
Reviewed March 1, 2018
When I called Moving Squad to ask for a quote, the lady explained everything and immediately emailed me all the details. The delivery crew was on time and very professional. But there were a couple of things that they said they wouldn't take. Some of the patio furniture had ants on it and they wouldn't put it on their truck. I would have liked to know some of the rules and I would have looked for that beforehand to make sure they didn't have ants. I wasn't completely happy about that but they also took something else that they weren't going to take before and that was nice of them. It ended up being helpful anyway. They did a good job and everything was wrapped and put back together properly. I would recommend Moving Squad. The people were nice and friendly, and the experience was good overall.
Yaury, our team would like to thank you for sharing your moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations
Reviewed Feb. 24, 2018
I looked online for movers in the area and called Moving Squad. I told them what I wanted and where I was going. They were very efficient and came up with the number right away. They were specific about what it was going to cost and that's what it cost. The crew was great and the woman that did the arrangement was terrific. I would recommend them to other people.
At Moving Squad, we pride ourselves on customer satisfaction. We are pleased to know that you had a great time moving with us. Thank you for sharing your experience!
Reviewed Feb. 17, 2018
I worked with Moving Squad because most of their reviews were good and it became a positive experience. They were good, fast and efficient. The two coordinators I worked with were fair. I was going through a financial crisis and they worked with me. I appreciate them for that and I’m definitely going to be calling them again soon for my other move. I moved a one-bedroom apartment and the crew was quick as well as efficient.
However, they were hinting about a tip and I gave them $20 each. I was going through a divorce and a whole bunch of things. They didn't understand that some of us who are moving are really broke. Moreover, since they imposed me I felt like if I didn't give them a tip they were not going to handle my stuff right. But they took care of my property. They put my stuff in storage so neatly and fast. In addition, none of my furniture was damaged. They even left a tarp for my next move. They were nice and everything was cool. I would recommend Moving Squad.
Reviewed Feb. 11, 2018
Moving Squad’s price was in the middle and they seemed very professional. I also see their truck around town a lot, so I figured a lot of other people were using them too. The moving coordinator was very competent, and everything worked out the way she said it would. The pick-up and delivery crew were very good and friendly. My stuff went into a storage facility and it remains wrapped, but I'm assuming everything’s fine. I would recommend Moving Squad.
Reviewed Feb. 9, 2018
Moving Squad had some good ratings online, and everybody I talked to was efficient. The lady who took all of my information was really nice and very professional. And then, somebody else called me because I had to change my date. They sent me the form for how many boxes I needed and I did the estimate. I had a lot of stuff and they sent me four men. And for 6000, I used them for seven hours. So, my quote was close to what I had. And I was happy with the service. They were very friendly, courteous and nice young men. They were on time, too. And their lead man taught them the process and how to get things moving to hurry. So, everything kept going. They came from the old house to the new one, set things up and they were gone. They didn't break anything and did a good job. I'm satisfied.
Reviewed Feb. 2, 2018
Working with Moving Square happened out of pure luck. I saw them and asked the guy a question, who then gave me his card. The moving coordinator was Stefano and he was good. He sold me and worked things out. The estimate was fair and everything worked out real good. I would also give the guys who worked with me kudos. They were perfectly on time and they really worked their butts off. They got the job done two hours under the estimate and they were also so much fun and enjoyable while they were working. Moving Squad was fabulous from top to bottom and I would happily 100% tell them others to go with them.
Reviewed Feb. 1, 2018
The rep of Moving Squad was good and estimated my inventory over the phone. And the crew that came were phenomenal. They were neat, polite, pleasant, and hard workers. Once those guys walked in the door, it was all over. I never expected the move to be so easy and there were no headaches. I'd recommend Moving Squad all the way.
Reviewed Jan. 31, 2018
After having a wonderful experience scheduling our move, I expected the move to be as great. I was wrong. The truck was too small for all our items. I had to leave some belongings with three different neighbors and come back for them the next day. Because the truck was too small, the movers shoved items into the truck in a most haphazard way as was evidenced by great damage to many items. I am waiting for a check for the damaged items, but the amount of the check will be nowhere near what it cost to replace/repair the damaged goods.
The payout (if you do not have insurance) is only 60 cents per pound. I did not get insurance because the cost was about the same as the move. And I have moved several times in the past and never experienced the damage I had with this move. I thought the principals of the Moving Squad would take into consideration the fact that the damages were due to the negligence of their employees. They simply were not careful when they packed the truck. As I had them put many of the items in the garage, it was easy for them to hide all the damages. They only showed me a table that had a leg broken off, and they had to show me this because they brought the table into the house and the damage could not be hidden.
Since the move, I have not heard from anyone, except for Randi in the claims department. She sent me the necessary forms. No one else has contacted me. I am now waiting for a $405.20 check, which is insulting, but at least it pays for two repairs. There is no way I would ever do business with the Moving Squad again. I had many other photos, but am displaying only a few that show the damage these movers did to my belongings.
Reviewed Jan. 31, 2018
I had a great experience with Moving Squad and the moving coordinator was very helpful. The moving crew didn't talk much and they spent a lot of time outside smoking but other than that, they were all right. I've had better crews in the past but they got the job done.
Thank you Justin for taking time to share your feedback with our online customers. We will make sure we address the movers that helped out on your move to prevent this from becoming a bigger issue in the future.
Reviewed Jan. 30, 2018
I was in a rush to move. And when I came to the lobby building, I was given a Moving Squad of South Florida brochure. And I called them and they were very nice over the phone. They scheduled the move for the same day. And I love that it was casual. The moving coordinator was a hundred percent helpful in trying to fix everything on time and do the best. And the other person who I spoke to in billing was nice, too. The pick-up and delivery crew came half an hour earlier, and they were professional and courteous. Everybody was very educated and formal. They were really good people. I will recommend the company and the team as well.
Reviewed Jan. 29, 2018
Moving Squad was great. My moving coordinator, Marsha, could see my house off of Zillow and we went room to room when I told her what was going and what wasn't, and it worked out perfectly. And then she sent me all the contract and I sent her the deposit. I had a question a couple of weeks later. I called and left the message on her voicemail but she wasn't coming in until later in the day and her supervisor got it and he called me back. And then when the guy who was coordinating the timing of the move told me what time they were coming to my house, I told him I had Xfinity coming to my house at 3:00. And if they were coming here at 1:00, there was no way. So he did some things and he called me back and told me they were coming to my house at 9:30 in the morning. It was fantastic.
The movers were phenomenal. They were very professional nice guys and I really like them. They were on time, fast and coordinated. I had an awful lot of boxed stuff and they were helpful. We had questions and I also wanted the TVs put on last so they would come off first in case Xfinity was here. And I moved less than a mile from my house. So they had things in, out, and put up. I had a big house and in two hours time, we were done. The junk squad was good, too. They came over and picked up everything and took it off for me. I love these guys. I've already recommended them to my neighbors. They're not going to be moving for a while but they wanted to know everybody I used. And they saw how quick the Moving Squad team worked. They wrapped all my furniture up and they took such good care of it which was nice.
Reviewed Jan. 27, 2018
I like Moving Squad's availability and pricing. In fact, we have used them twice and I had the same coordinator both times. The process was smooth and easy, and their delivery crew was great. They were honest, on time and they did everything they said they would. The first group was great and the second group was even better. So, we had a great experience both times. I would use them again and I would recommend them too.
Reviewed Jan. 24, 2018
Moving Squad had good reviews and a good price. Their people were really nice and I was very happy with them. They asked me what and where will things be moved, and they were right up on it and they had it down on a list. They went to the first place where I had to pick up furniture and the second place where I had to empty a storage. They brought it all up to Jacksonville and they were very efficient. The delivery team was excellent. They were right on the money and they were there when they were supposed to. They were also efficient in loading and unloading, and I could count on them. They did a wonderful job. I'd tell others to use them if they want somebody who's inexpensive and efficient.
Hi Jim,
Thank you for being a customer of and trusting Moving Squad with your move. We are happy we were happy to exceed your service and price expectations.
Reviewed Jan. 23, 2018
Moving Squad has been very well rated by their past clients. They gave me a good quote and the rep I spoke to was very helpful and informative. I didn’t have much furniture to move so, he gave me the bare minimum trucks that he could. He explained the whole process and how the whole move would take place. And he gave me the quote when he said he was going to send it to me in an email. When I got it, I was told the price would not change, and it didn’t. They took a deposit and then I deposited the payment when it was due. Everything they said happened so, I appreciated that. In addition, the delivery people came on time, were efficient and they got us to the new place on time. It took a couple of hours to get everything moved and everything was handled very well.
Reviewed Jan. 22, 2018
I started calling around to get an estimate for my move. And I called Moving Squad when I was ready to move. They already had the pictures of my house and we were able to go room by room. The lady I spoke to had everything on her computer and she gave me an estimate. The movers were on time, and they were very courteous and professional. They had everything in the truck in three hours. And they had to come back another time to set up my dining room table and the beds because where I live, they had to leave by 6:00. They came back a couple of days after and put up the other two beds and my dining room table. They took care of my things and nothing broke. I would recommend Moving Squad.
Reviewed Jan. 21, 2018
I had a great experience with the Moving Squad and their rates were good. Their moving coordinator was great too. I had to move my date of moving a few times and she was very accommodating. Overall, everything went fine. I was very happy with them and I would use them again.
Reviewed Jan. 20, 2018
Moving Squad did a great job. The person I spoke with, Vincent, was very helpful with the information and their price was very reasonable. The delivery guys were very dependable, right on time and very accurate. They were also very respectful and careful of the property, very quick and knew what they had to do. It amazed me how they did that. Also, when they put the furniture back together, they didn’t put one thing back correctly. A young lady called and the follow up was good. Moving Squad is a great company and I have given their name and number to a few people.
Reviewed Jan. 19, 2018
I liked Moving Squad's pricing and my moving guys were great, so I requested them on the second move. Initially, I moved my stuff in the storage and I was in a hotel room for two weeks until my house was ready. Then I had them move my stuff out of storage and into my house. If anybody asked me for moving referrals, Moving Squad is the only one I would give.
Reviewed Jan. 18, 2018
I looked up Moving Squad online and they got good reviews. The coordinator was very thorough and he explained the business and everything that they were going to do. He told us the exact quote and it was exactly what we paid so I was pleased with them. We're very satisfied with the services of the company. They're going to make your move easy and they'll give you a very fair and honest quote.
Reviewed Jan. 13, 2018
The pickup and delivery crew sent by the Moving Squad was very accommodating and helpful. They were also very professional, courteous, and on time. But their supervisor was a little rash over the phone with me. I didn't have the paperwork for the insurance during the move since it wasn't emailed to me but I spoke to the agent and told Moving Squad that they could call him to get the information. Still, their supervisor was abrupt and I remember telling him that there was no need to yell at me. He was concerned about the value of the items and wanted to stop the move. But I have paid a significant amount of insurance for most of the high-value items.
So the crew took over the phone and told him that I have insurance and there was no reason for them to stop the move. They added that they were doing everything whether it be a high-value item or not, and I appreciated that. It was what I expected from them and they were wonderful. Overall, the people at Moving Squad were very easy to work with and they really did their best toward their job. Also, the final bill was within a few hundred dollars of the given estimate. I wouldn't hesitate to use them again.
Reviewed Jan. 12, 2018
We moved into a condo and they recommended Moving Squad. I didn't have a mover, so I said, "Oh, let me take this because apparently they move other people into that same condo." I called them and I asked for an estimate and they gave me a good price. Also, the moving coordinator was good. Then a team three men came and the head guy was excellent. The team did an excellent job, they were professional and didn't break anything. I'd use them again in a minute and I would recommend them. My son might move in the future and he said he would use them.
Reviewed Jan. 11, 2018
I have used the Moving Squad three times before. One time, they put a little ding on my door and they gave me money for that. So I called them again because when I needed them, their price was much more affordable. But I told them to make sure I have a different crew and they gave me that, so I felt more comfortable with it. I told them to make sure they're professional. However, one guy kept on calling me "Sweetie", and that is not professional. They were way too comfortable with me. Even the main guy was not that great. I don’t even know how he has my personal cell phone number and he has called me a few weeks ago because my stepmother was moving as well. I felt uncomfortable and it was just weird. They told me that if I ever need help with anything, I can call them. Not only did I not like that, I wasn't even interested.
Additionally, they damaged my stepdaughter’s brand-new trundle bed. A piece of the bed was not put on and they left that piece in the closet. They also never put my bed together properly. So when I got in my bed, the whole thing ended up falling out. Now the bed is cracked at the bottom, where you put the mattress on. The slats are broken and they didn't say anything. Lastly, they didn’t put everything on when I moved. They left stuff at my old house so I had to ask somebody to pick them up. And then my landlord ended up changing the locks so my stuff got thrown out. My mother, who had passed away, had one of her bins in my driveway. Her holiday stuff, was in there.
Also, I was quoted a certain amount of money and when they came, I ended up spending an extra $450 which totally made me upset. I did not budget that in my move. Overall, I didn't expect this from happening again after I told them that I wanted a different crew. I thought it would be totally different and they would try and make it better for me knowing that I am renting, and I am going to have to move again.
Reviewed Jan. 10, 2018
I had a very short window of time that I needed to move and Moving Squad was the first one that was able to accommodate that. The estimate was provided by the phone and the individual that I spoke to was very detailed. We went through room by room, and then he provided me with an estimate. The estimate was within my budget, and so I decided to move forward. Upon arrival, there were four or five individuals and the lead person greeted me. And before anybody started anything, he said, "Let's do a walkthrough based on the estimate you were provided. Let's make sure we have covered everything," which we did. We went through and once we reached an agreement that these are the items to be moved, he then called in the other individuals. They were like robots. They moved at a pace that was unbelievable and they were very thorough.
If bringing something from the second floor down touched the side of the wall, before they moved any further, they came and got me and said, "Look, this has touched the side of the wall here. We're very sorry. I suppose it didn't get damaged or anything." They made sure when in doubt. They kept calling me and I went from room to room. "Is this confirmed that this is going or not, do you want it right?" They were so good that I had a flat screen TV on the wall that they would have had to remove from the bracket, and they were very honest and they said, "Look. We would rather not to do that. That's a flat-screen TV. Removing it from the wall, we have some concerns." And because of their honesty and openness, I said, "Leave it alone. The guy who installed it, I'll have him come and remove it and he'll bring it to the new location."
I had no issues with them. They told me that they wanted to be done within a certain window of time. They even got to the other house before me and they worked really well together. My experience was excellent. They were amazing because the items on the original estimate came in last, the TV and a few other things I told them not to bother with anymore, they adjusted the price accordingly. Immediately, he got on the phone with whoever his supervisor is and said, "No, that didn’t go." And that came in less than the original quote. There was no damage and they put everything back together at the new house. They put my bed back together and the couch exactly where I wanted it. I've already recommended them to both of my old neighbors. I told them my experience. Moving Squad was impressive. They did everything they said they were going to do.
Reviewed Jan. 9, 2018
Moving Squad was the local company from West Palm Beach and they were recommended to me by the company that owns the apartment building that I'm in. Their moving coordinator was fine and asked me what I was moving. I told them what it was and they guessed the estimated weight. The actual movers did what they were supposed to do and I tested them in bottom-line. Though Colonial was the one that handled the move and was horrible, Moving Squad did a good job.
Reviewed Jan. 8, 2018
We had friends who used Moving Squad and gave us good reviews. We decided to use them and this is the second time we used them. The rep was very communicative and got back to me very quickly. It was a very last-minute move and I called him. He was busy but he called me back an hour later, gave me my estimate, and we were booked that afternoon for the following week. And then, we had to reschedule and he was able to reschedule us. It was a great experience. The pick-up and delivery crew were on time. They were friendly, respectable and worked well. Nothing broke so that’s great. I highly recommend Moving Squad.
Reviewed Jan. 7, 2018
At first, we were happy with the Moving Squad. We got an estimate from them that sounded good and they were available right away for us. It also seemed like everything was good when they first put it in the warehouse, so when their boss called at the very moment, we told him their guys did a good job. However, when we went back to the warehouse to drop other stuff, we noticed that our leather couch was damaged and that some other furniture were scratched and dented. I didn’t call them back because I knew they would say that it had been a few days later and how would I prove it. But their crew was on time and their moving coordinator was attentive. He treated me very well and he responded right away.
Reviewed Jan. 6, 2018
Moving Squad had the best quote compared to three other companies but it ended up slightly higher because it took us about half an hour longer. But, they didn't bill me the full hour, only for the 30 minutes. The pick up and delivery crew made sure to try to find the most efficient and fastest way to get everything done. I had packed everything except for the heavy furniture and they came and disassembled and reassembled them back. They asked me all the questions and all I had to do was just give them the answer. I didn't have to think about anything because they thought about it for me.
Reviewed Jan. 5, 2018
The coordinator at the Moving Squad was very professional, courteous and we even had few laughs. I asked them what I could do and he told me in a nice way that they were good, then they took care of everything. They wrapped things up and loaded them into the truck. They confirmed the address and we all reached the house about the same time. They were very courteous and fast about unloading the truck. The move was five miles away and the actual amount was a little less than the quote they gave me. I would recommend them to anyone. They treated all my stuff with a little warmth and with much concern as it was brand new or a higher price which I was very grateful for.
Reviewed Jan. 4, 2018
I had a bad experience before with moving things. So this time, I just shopped around because I had to move two bedroom worth of stuff and saw the Moving Squad. I then decided to give them a try. While my experience with them was excellent, it was rough at the beginning. The coordinator never gave me the right number so I couldn't reach her. After I got a little stern and asked for a number that I can reach, she gave me a direct number and it was an easy process from there.
The sales person who gave me the quote was not marvelous. She was not even friendly. Moving is a stressful thing and you should have somebody try to comfort you and assure you that it will be alright. But we never got that from her. But the actual movers were very, very good. They were careful, and clean, and were courteous. They packed the couches, while the plates and everything else we pack them ourselves. They were very quick too. It just took them 45 minutes to unload the truck. I would use them again.
Reviewed Jan. 3, 2018
I moved down the hall from one apartment to another of the same complex. Moving Squad was recommended by the people of the apartment complex that I live in. The rate was based on the number of hours and I thought it was going to take two hours to do the move. It was pretty accurate and they just went over by about 10 minutes. We did the packing ourselves and I only needed them to move everything that was packed and the furniture. The crew was very professional, courteous and they worked very hard for the two hours.
Reviewed Jan. 2, 2018
This is the second time I've used Moving Squad and I had a very good experience. The first time, I called around and they gave me a good price. They asked me what's with the house, and I told the rep exactly what furniture I had and he gave me a quote. Their movers were on time. I've used movers a lot at other places before and I had many problems. Moving Squad's movers worked the whole time, which was a new experience for me. I was very happy with the service. If anybody asks me and if they need a move, I would certainly recommend Moving Squad.
Reviewed Jan. 1, 2018
Moving Squad was the most competitive in offers and the moving coordinator helped me out from the beginning ‘til the end. She was great especially because at that time, I was 36 weeks pregnant and trying to close on a house and get this and that. She made me feel really reassured and she made it happen. The movers were very good, professional and quick as well. Everything got delivered at the house and put together perfectly. Moving Squad is a good company and if I need to, I would definitely use them again.
Reviewed Dec. 31, 2017
Moving Squad did a very good job in a very short time. The coordinator is very friendly and did what he was supposed to do. Moreover, their movers were experienced. I was happy.
Reviewed Dec. 30, 2017
I had back and forth yelling with the owner and we cursed each other out. They gave me a time window but no one showed up. I called him and he said I gave him a time window that didn’t work out in my favor so he said that it’s not his fault. We were back and forth arguing about it. He said the person with whom I set my appointment with asked me at that time but I didn’t need a certain time to be out. I’m telling him his coordinated person didn’t tell me that. He tried to cut me out, that’s why I told him to hang up and try listen to his recording, then call me back, but he just let other guys call me. Moving Squad was who our office recommended and the movers were great. I’d recommend them to anyone but I wouldn’t just because of the company they work for. We ended up paying at least a hundred bucks to move my house but I don’t need the owner yelling at me on the phone.
Reviewed Dec. 29, 2017
I needed to have a quick move because I sold my apartment and bought a house. Moving Squad was available and was the fastest one that could come to me. They also had what I needed that's why I went with them. The moving process was fine. The guys who picked up my furniture were the same ones who dropped them which was nice to know. There were a couple of broken things but they couldn't have done any better. They were a very respectful group and they did very well. If I need to, I would use Moving Squad of South Florida again.
Reviewed Dec. 28, 2017
Moving Squad of South Florida did a good job and we were very happy with them. They popped up when my husband went online. Then we got a call from them. Their staff was very helpful. I would use them again.
Reviewed Dec. 27, 2017
Our move with Moving Squad was great, but the after move care is lacking. We processed a claim for our master bedroom bed that got damaged during the move and it is taking forever. They said to send pictures and a few other documents which we did five weeks ago but we still haven’t received any response. We need some feedback to see what’s going on because our bed is broken, ugly and an eyesore. There were few other damages. We saw scratches on my dining table and a few other nicks on my other bed, but there could only be one claim filed at a time. Other than that, everything was fine and we even got a gift card after the move. They were nice, courteous, prompt and ready.
Reviewed Dec. 26, 2017
I talked to several companies and I liked what the Moving Squad had to say and the way they did business. I spoke with the moving coordinator on the phone and explained what we had. He gave me a price and then I like the time it would take for them to pick up and deliver so I decided to go with them. We had three guys who came and they knew what they were doing. They also did a clean job and they did it on time. Overall, everything went fine.
Reviewed Dec. 25, 2017
I’ve read the reviews about Moving Squad on the internet and they had good ones. They came for a sofa bed and it was a good experience. They did what I paid them to do. I requested two people to do the moving and everything was fine.
Reviewed Dec. 20, 2017
Moving Squad was an absolutely wonderful company. They kept their promises to me and I was extremely satisfied with them. The people who they sent out were probably the most professional service people that I've ever had.
Reviewed Dec. 15, 2017
I was living in Kings Point in Southampton and I saw somebody moving out of there, and I like the way Moving Squad handled everything. They were very courteous and they handled everything with care. The person was very satisfied. I kept their number because I have a lot of experiences with moving people and they were not the same at all. They broke a lot of stuff and they weren't careful. But Moving Squad was wonderful. I really love them. They handled the furniture so beautifully and they put everything in place. I never saw such a company. Even my girls, if they ever moved out, they will definitely call the Moving Squad.
Reviewed Dec. 14, 2017
I searched online and Moving Squad popped as one of the top ones. I went with them for their reputation and when I called them, I enjoyed the conversation. The moving coordinator was efficient, professional and able to answer all my questions so working with her was very good. The crew gave me a good advice on what to do and were also more efficient than I expected. Overall, I was really satisfied with them.
Reviewed Dec. 11, 2017
The rep from Moving Squad that we talked to was very nice. We told him exactly what we needed to be done like the main stuff, all the couches and bed sets, which was our main thing. We also asked him if there was spare time to help move other stuff and he did not have a problem with it. When their guys came, we explained it to them and they did not have a problem with it either. We didn’t think we could get it all done in time but we got everything done. They did it very fast and very efficiently. It worked out very well. Moving Squad is great and I would recommend them.
Reviewed Dec. 6, 2017
I was doing an international move out of the US. I had already boxed everything up and all I needed was to move the boxes to the shipping company's warehouse to be put on to pallets and shrink-wrapped. Sounded pretty straightforward to me, but after I got to the warehouse it seemed everything fell apart. Thanks to the professionals from Moving Squad that had previous experience in such circumstances, we were able to get the task accomplished with only a slight overrun in the estimated time. I could never have done this by myself -- thank you Moving Squad for getting the job done for me!
Reviewed Dec. 1, 2017
I was very skeptical at first because my sister moved recently to Alpharetta, Georgia and she had a horrible experience. The moving company held her belongings for a couple of days because the quote was way below what they then were asking her to pay so I was very wary. But we had a very positive experience with Moving Squad. The quote they gave me was reasonable, and the moving coordinator was very accommodating and she provided a wealth of information. She gave me directions on things, like how to pack and I really appreciated that. The movers were very professional and I was amazed at the speed at which they were moving.
When we scheduled the move, I was very ill. I called the person who was also assisting with coordinating the move to let them know and to find out if they could push the move back. It was really late at night, but they were very accommodating and they were able to move the schedule back a day. I would definitely recommend them.
Reviewed Nov. 27, 2017
There wasn’t any storage left in the keys and Moving Squad offered to come. I took them upon it and the moving coordinator told me the quote and when they were going to store it. The pickup and delivery crew were very nice and they took an hour to move everything. They warned me that probably storage wouldn’t take it without me but I didn’t believe them. When they took my things to public storage, they wouldn’t take it without me there so Moving Squad stored it on their own storage. It worked out but it cost a little more. Still, it was easy and I was happy.
Reviewed Nov. 25, 2017
Moving Squad did fine and everybody was good. The moving coordinator is a young woman who took all information and she helped me a lot. Then, I didn't have any problems with the delivery and pickup crew. The move was on September 3rd and it was a direct move from North Lauderdale to Del Ray beach. They took the normal time to get from where I lived to where I am now. My cooking recipes are missing but there's a possibility they're in a box I haven't opened up yet. All in all, I was pleased.
Reviewed Nov. 23, 2017
My son worked with Moving Squad and they were wonderful. They were above and beyond, and were very helpful. They were beautiful people and everything went up perfectly well. The coordinator whom my daughter spoke to was great and gave what we felt was a fair price. The pick-up and delivery crew was exceptional and they get high marks all around. They loaded up quickly from storage, doing everything start to finish, got the things on the truck, brought it to the condominium and unloaded start to finish in reasonable time. Both of my children who were involved in the move were extremely pleased.
Reviewed Nov. 22, 2017
Getting a rate and how much approximately it was going to cost us moving was complicated. I called three moving companies and then ended up with Moving Squad. The moving coordinator asked me to describe every room and what furniture I have in every room, and she gave me an approximate price based on that. I contacted her more than once and she was always available and emailed me back immediately. She even emailed through the process of paying.
The pickup and delivery crew were very professional and helpful. They packed everything and put things in the box. At the beginning, I didn't think my things will fit when I saw the truck but they figured out how to put everything, which let me know they’re doing their thing. They took about five hours from stopping the car then working, they stored the things in their facility for two days, they delivered it the day after, and then took about the same time or less to get everything out of the truck. Everything worked out and I’m thankful. Moving Squad was honest and the experience was pleasant and less stressful.
Reviewed Nov. 20, 2017
Everything went fine when I moved. The quote that Moving Squad gave me was the amount I paid. Both the moving coordinator and the actual crew were good and professional. They took care of everything and were timely.
Reviewed Nov. 17, 2017
I was in this apartment for 28 years and a new owner came in and bought the whole complex. He was going to change it to condos, so I went on and bought a house. I was searching on the internet for moving companies and one of the managers over at Moving Squad called me. His name was Vincent and he was very helpful. I had to change my moving date three different times, and he went along with me. I had a lot of other offers and since Moving Squad was available, the price was right, and I felt that they could do the job, I picked them. The three guys that showed up for the moving were very professional, competent, and on time. One guy was very talkative and I learned a lot from him. They didn't waste any time. The move took less than three hours. I moved all my small stuff since I wasn't going that far, less than a mile and a half away. They just had the big stuff to move. I'd recommend them to somebody who’d ask me.
Reviewed Nov. 14, 2017
I had an outstanding experience with Moving Squad. I transferred and started to move about four months out and everything’s been great with them. They're competitive and Marsha, the coordinator, was very professional. The pick-up and delivery crew was very delightful as well. They were on time and took six hours to deliver my stuff.
Reviewed Nov. 13, 2017
I called a couple of other moving companies and they gave me a two-week window, but I needed it done quicker than what they had offered. Moving Squad was ready to go. I took pictures of the stuff, sent it to them and they reviewed it out, and they called me and asked me what was what. And then the moving coordinator gave me an estimate. She was great. The pickup and delivery crew had put it down for five hours but did it in three and a half. They were running up and down the stairs and it was crazy. They did an excellent job.
Reviewed Nov. 12, 2017
Moving Squad's prices were very good but I thought it was a little high because I was moving from a ground floor apartment to a 7th story with an elevator. It’s a same sized room and all the same furniture, but I didn’t realize how much extra time the elevator was going to take. The gentleman I spoke to was caring and I had a connection with him right away. He said he would work with me on it and he got me right on the dot and the price didn’t go over. The pickup and delivery crew were awesome and the whole move went really smooth. It was over in four hours with having to go up the elevator. I would feel very comfortable using Moving Squad again and telling a friend about them.
Reviewed Nov. 11, 2017
The whole service I got from Moving Squad was outstanding and perfect. Their coordinator gave me all the information that I needed and was very helpful. The crew was on time and super professional. They packed all my furniture without a scratch and placed everything in the right place. They answered all my questions and kept in touch with me during the process. They even called me back twice the day of delivery to make sure that everything was placed in the right place and that I was happy. I will recommend them to anyone.
Reviewed Nov. 10, 2017
My experience with Moving Squad was very good. From my initial phone contact with the office staff, I knew I was onto a team that meant business. I particularly liked the fact that they explained the contract and made sure I understood it. The team of movers were courteous, professional, respectful and STRONG! I am very happy I used Moving Squad and highly recommend them.
Reviewed Nov. 10, 2017
One of our friends used Moving Squad six months ago and they said they had a good experience with them, so we figured we’d try it and we did. It was a great move because I owned a company years ago when I was young and these guys from Moving Squad did wonders. They did beautifully for us and they were the best. I like the way the rep talked and she knew everything. Every one of the crew, all three of them, were great and I'd use them again. They were on time, they wrapped and packed everything, and nothing got damaged. They did a hell of a job and I gave them all a nice tip, too.
Reviewed Nov. 9, 2017
Moving Squad was a bit more comfortable for us as a customer and we liked their price, and the many people they asked to do the move for us were more flexible. The coordinator who came here was a very nice person and the crew was on time, respectful and gave very good service. It was fast and they took care of the stuff we have. My experience has been excellent and we can use them again if we need to because we're happy with them.
Reviewed Nov. 8, 2017
I used Moving Squad of South Florida because of their reputation and pricing. Their quote was right on and the coordinator was very professional too. He laid out the plan very carefully and clearly, and they showed up on time. The movers were also great, proficient and fast. They eyeballed what had to be done, got it in the truck and made it happen. They’re friendly and really an efficient group. Everything got moved without any damage. They were just phenomenal. I gave them each a pretty sizeable tip and told them I would use them again. The experience was seamless and right on target.
Reviewed Nov. 5, 2017
Moving Squad's experience and knowledge made them seem very reliable to me, and the salesman I spoke to on the phone seemed to know what he was doing. The coordinator asked me all the items that I needed to move. Based on that, he told me how big a storage I needed because everything's in storage right now, and how much it would cost. The moving crew was very good. They wrapped everything very well and then they moved and fit everything in the storage very well. They were very experienced. The only surprise to me was they said that they would require a deposit of $15 for the blanket rental while it's in storage. They wrapped things in blankets, but they did not say it was $15 per blanket. It ended up being like $400, which I will get back when I take my things out of storage. It's just a deposit, but it was a little misleading. Other than that, our overall experience was very good.
Reviewed Oct. 29, 2017
The moving coordinator was very patient and kind. He took the time to explain everything to me. The pickup and delivery crew were right here on the minute and were extremely courteous and good. I'd get Moving Squad again because I only got one trucker. I got in serious trouble because of the storm and my back was really bad. I’m going to be looking at them to pack me up completely this time because I can’t do it. Half of the truck's still here and most of it were my clothes.
Reviewed Oct. 28, 2017
I was moving some business items. I purchased a lot of large glass showcases from a competitor of mine who was going out of business. Included also in the move was a really big wood, donut-shaped teaching table where somebody sits in the center and we teach all around us. They were massive pieces. Being glass, I wanted to make sure I had a moving company and not just some company. I got in touch with Moving Squad, I told them what we had, took photos from my phone and sent it them to them. The rep, Stephano, gave me a fair quote so, I moved forward. The three guys that moved the stuff did a phenomenal job. They were very friendly, professional and respectful. They were a little bit later than they said, but it's fine because they were on another job and did the best they could. Moving Squad did a great job and everything arrived in good condition. I would recommend them to anybody.
Reviewed Oct. 27, 2017
Moving Squad had a good price. They closed my house and it was very convenient. The rep showed me the guide and the moving crew was perfectly on time. Everything was okay, aside from one minor inconvenience. A bar stool was damaged, but overall it was a very good experience. It was easy and fast.
Reviewed Oct. 26, 2017
I was calling moving companies and most of them didn't answer that time. It was late in the afternoon and I was getting no replies from anyone. Then Moving Squad answered. The moving coordinator guy was great. He was the reason why I proceeded with it because he was very responsive, answered all of my questions, asked all the questions that needed to be asked so they can get a good idea of what was going on. He sent his son to give me a moving kit at one point and met him somewhere. However, the pickup and delivery crew was 45 minutes late. I had to call to see what was the holdup.
Reviewed Oct. 25, 2017
We had Moving Squad three months ago and they were great. Their pricing was the reason why I chose them, however, by the time everything was delivered, there were several hundred dollars added on to the price that I was quoted. And that was disappointing. But the pick-up and delivery crew were excellent. Most of my stuff came through okay. Some of it were broken, but that happens with every move, so I wasn’t upset about that. Overall, it was uneventful and on-time, so it was good.
Reviewed Oct. 24, 2017
Moving Squad was the cheapest one compared to other companies. But the quality of service compared to their cost was very good. The moving coordinator made things easy. He gave me choices on what I want and what I wanted to do so our interaction was very good, very easy and smooth. There was enough storage and I love the way the delivery crew neatly packed my things. Our experience with Moving Squad was very good and I like their service.
Reviewed Oct. 22, 2017
I did some moving previously and Moving Squad's price got me to use their service. The interactions with their moving coordinator were good and then the pickup and delivery were on time. It was a fine experience overall.
Reviewed Oct. 19, 2017
I received a lot of flyers from other companies but the one I got through the mail from Moving Squad was more professional. Their moving coordinator Marsha was fine and she saw the pictures of my house online. She then called by phone and gave a fair quote. For me, it was better than receiving someone in my house. The pick-up and delivery crew were all fine. There were four of them and we had no problems at all. They accomplished the move even though we have a hurricane on that day. They even had to go back to their families and prepare their houses. And that's one thing that I like.
Reviewed Oct. 18, 2017
I saw a flyer on Moving Squad and I’m not from where I’ll be moved to, so I thought I’ll try them. The pickup and delivery crew was very helpful. They did a couple of things extra and they volunteered too, so that was good. It was a positive experience.
Reviewed Oct. 17, 2017
Moving Squad was very nice, polite and efficient. They were perfectly on time and I would highly recommend them.
Reviewed Oct. 16, 2017
I got Moving Squad after seeing some of the reviews and I couldn’t ask for a better experience. I had very good interaction with the coordinator and the pickup crew was courteous. They came earlier than scheduled after they asked if they could. We were dealing with the hurricane on the exact day I was supposed to have moved. I had to change the date three times. Then we finally stopped rescheduling. We just left them at, “I would call.” And they were so professional and accommodating during the difficult situation for everyone.
Reviewed Oct. 15, 2017
The coordinator on the phone was very pleasant, professional and thorough. Plus, their moving crew was on time. It was an excellent experience. Moving Squad was quick and efficient overall.
Reviewed Oct. 14, 2017
I used a company before that I wasn’t happy with. So a friend referred me to the Moving Squad and they worked out really well. They did everything they promised with no changes in price. They were reliable too and nothing went wrong. The moving coordinators did well. I called them and they went over the list. We set up a time to take them from the very basic. They went over everything so there was no problem.
And the pick-up and delivery crew were excellent. They were very professional and nice guys who did what they were supposed to do. So I had a good experience. The Moving Squad did both the move to a temporary storage and from the storage back to the new place. So, both times they were viable. They told me what the price was going to be and it ended up that way to the penny.
Reviewed Oct. 13, 2017
I needed a piano and a grandfather’s clock moved from one house to another and I liked Moving Squad's pricing and availability. The original quote was for more money and when they came up, they gave us a discount because there was a difference between the number of men they were going to have. So, it came out to be a few bucks less. Everything went smoothly when they said they were going to be there. They delivered when they were supposed to deliver. They were perfect.
Reviewed Oct. 12, 2017
I got three prices for my move and Moving Squad was the most thorough with the pricing. The moving coordinator was very courteous, very detailed and came through with the price that they quoted me. They did a good job. Everything went exactly as planned and I'm very happy.
Reviewed Oct. 11, 2017
Moving Squad's rep, Marsha, was always on top of my move. Her follow up was great. She called me every time and told me what I needed to do and how everything was going. Their moving crew was serious but very polite, and they were focused on their thing.
Reviewed Oct. 9, 2017
People should not try to do a move on their own. I got a couple of quotes from different companies, and Moving Squad was very professional and affordable. The moving coordinator was very helpful and provided excellent customer service. She explained the entire process from beginning to end as well as the do’s and don’ts basically to have everything ready. The crew that was sent performed beyond my expectation. I was really impressed not only by their being on time, but also with the way that they handled the merchandise. I’m definitely going to recommend them for future moves to friends and family.
Reviewed Oct. 6, 2017
The development that I moved into recommended Moving Squad. The only thing I was disappointed in was they had wrapped my TV stand, which was brand new, and they scratched it all up. This was a $900 TV stand, and I just bought it a month ago. I’m told they’re only giving me $39 for it, which I haven’t seen that, and for that reason, I could never use them again. The guys were great and I was very satisfied with the way they packed everything and delivered it to my storage for me. But they also marked up all my walls so now I’ve got to repaint it.
Reviewed Sept. 30, 2017
Moving team were on time, precise, professional and started working right away. It was extremely hot. They never stopped working and got job done as quickly as possible. Thank you Team Virgilio and Ian.
Reviewed Sept. 17, 2017
Very efficient and on time. We had a very stressful situation such as a move, turn into a fast and pleasant experience with the Moving Squad. They took care of our belongings as if they were theirs. We appreciate your excellent service and would recommend the Moving Squad to our friends and family. Thank you again for a seamless transition to our new home!!
Reviewed Sept. 16, 2017
Liked the services! They were on time and did a good job. Even though we had a hurricane coming in the next days, they didn't cancel my move. Was great. I didn't have another day to do it. Recommend the service!
Reviewed Sept. 15, 2017
Moving Squad's prices were reasonable and they had some nice reviews. Also, the moving coordinator was very helpful and he was able to give us a quote over the phone without having to come to the location. It was very convenient because we're self-employed, so we try not to stop what we're doing during the day. The moving coordinator was almost spot on with it and it was a good experience. The delivery crew was on time, courteous and professional. Overall, Moving Squad was very professional and very accommodating. They went above and beyond the call of duty. We haven't moved in 24 years so imagine the items that we accumulated. They didn't even blink an eye. They had actually helped us pack a few boxes here and there.
Moving Squad of South Florida Company Information
- Company Name:
- Moving Squad
- Address:
- 1441 SW 29th Ave
- City:
- Pompano Beach
- State/Province:
- FL
- Postal Code:
- 33069
- Country:
- United States
- Website:
- www.movingsquad.com


