Moving Squad of South Florida Reviews
South Florida
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About Moving Squad of South Florida
Moving Squad® of South Florida offers local and statewide moves. Packing and storage services are available in the Fort Lauderdale, Miami, West Palm Beach and surrounding areas only. Whether you are moving locally or across the state, Moving Squad believes every move begins with careful planning and ends with superior execution.
- Free online quotes
- Same day service available
- Mobile app
- Bilingual customer representatives
- 5-day cancellation notice required
- Deposit required
Moving Squad of South Florida Reviews
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Reviewed Sept. 10, 2017
Moving Squad had very good reviews online and my mother used them before. I also used them one time about five years ago, so I'm a returning customer. I dealt with them online and it was quick. I was at work and the moving coordinator did everything very well. He asked me how many guys I would need and that if I wanted more it would take less. He explained everything, too and told me I could call and gave me his extension number for questions. Also, I have used movers where I’ve had to stand on top of them to get them to really move but the Moving Squad guys knew exactly what they were doing and didn’t slack at all. I was so happy with that and I would use them again.
Reviewed Sept. 7, 2017
Moving Squad came up on my Google search with a high rating, so I went with them. While I had a great experience with pickup and delivery crews who were professional and courteous, I did not like that the price that was quoted was not the one that they actually charged me. They ended up charging a lot more than what the quote was. It was a little disappointing because the services were phenomenal but the estimates were off. And I actually under-quoted the amount of items that were being transported. So if a friend asks me about them, I would tell them to expect a very high bill.
Reviewed Sept. 6, 2017
Moving Squad has a fast response time. I tried to deal with a different company before but they didn't come to my place on time and it got complicated. Everything was perfect with Moving Squad's reps except they arrived too early at my place and they had to wait for the elevator to be free because I only had it for the afternoon slot. I tried to fix it and it was complicated so I paid them for the waiting time.
Reviewed Sept. 1, 2017
I saw Moving Squad online and had a very good experience with them. Their moving coordinator was very pleasant to work with and their reps were real friendly and professional.
Reviewed Aug. 31, 2017
I moved a month ago and it's the first time I used Moving Squad. They were punctual and professional. Everything was great.
Reviewed Aug. 28, 2017
I was looking online and Moving Squad’s quotes were good. I had no issue with the coordinator and the experience was better than I expected. Like I was promised, they gave me a head's up, called me ahead of time and arrived on time. They're hardworking guys and moved our stuff.
Reviewed Aug. 26, 2017
My friend who lived two doors down and had stairs moved using the Moving Squad. I got the referral from her to go with them as well. My overall experience was fine. The moving coordinator called several times to help me with everything.
Reviewed Aug. 23, 2017
We had a moving company that we used before but when I looked on the internet, they weren't available to move us. I started reading the reviews of other moving companies in the area and I found Moving Squad. I spoke with Vinny, their moving coordinator, and he gave me a quote. The pickup and delivery crew were on time. They wrapped everything that should be wrapped and everything was perfect. All the team had to do was load the truck and go. They were very nice, helpful, thoughtful and very courteous. They were very good about it and it worked out really well. If I ever move again, I would use them definitely.
Reviewed Aug. 22, 2017
Overall, pleased. Front office was experienced and easy to work with. If you're honest about what has to happen and realistic then no surprises. Crew came with a good attitude and worked hard. EVERYTHING ARRIVED IN GOOD SHAPE. The cost was within 10% of the quoted telephone estimate. I had no problem with that as EVERYTHING arrived in good condition. Real pros, would recommend THE MOVING SQUAD to anyone.
Reviewed Aug. 17, 2017
I needed to move quickly and I thought I could trust the property manager. He said he knew two companies, one of which was Moving Squad, but he was misled by them. I've lived in Palm Beach County all my life. I've usually had people from church or family and I never had a deal with somebody like Moving Squad. They are con artists who pulled a bait-and-switch and they bamboozled me.
The rep, Brett, promised that he was gonna do a very good job and he had very good reviews. He sounded like somebody I was related to and maybe that was his way of trying to gain my trust. I thought the cons of South Florida and that way of behaving was a thing of the past. Back in the 80's when I moved down here, it was really rough. But in the 90s it got better, and then 2000 seemed to be much better. This was the first time that I had really come across any business where my chin hit the floor like saying, "Are you guys serious? Is this how you roll?" It was a big joke for them to say one thing and do another then expect more money in the end.
The salesman and I agreed on a set price and I told them I couldn’t go over that. Otherwise, I would see if I can get a bunch of college kids to do it instead. I have kids of that age and a lot of kids would have been motivated to do it for that kind of money but I was trying to keep it professional and have somebody that knew what they were doing. However, these guys didn't know what they were doing. The truck was nice and fancy though and it even had all these nonsense on their truck, "We'll do the moving for you." Three guys were there and their outfits looked really cool but once they came to the house they procrastinated. One was doing about 80 percent of the work and the other two were doing about 10 percent each. One guy said he had a bad back. Why was he doing this for business then? When it was lunch time, they were gone for at least an hour and a half and they said that I was responsible for that.
When they were on the phone with Moving Squad, they even lied in saying that we didn't have our things boxed properly. Everything was boxed up tight and ready to go but they took their time loading the truck and then there was some rain shower, so they milked that too. I should have communicated with them and worked that out, but I’ve never heard of anything like that. At the back of my head, I was wondering whether they weren't incentivized to move faster and at the end of the day. But it was the game plan all the time. In the end, they said, "We need more money or we're not gonna take your stuff off the truck." That's the biggest con job that you could ask for in South Florida.
They left everything out front down the sidewalk all along the building. They never brought it upstairs to the house and just took off. It was my kids and their friends that had to bring up all the boxes. They also never gave me back the nuts that screw into the dining room table and hold it together. They took off with them, so I can't put my dining room table together. I'm gonna have to go to Home Depot and take one of the legs in and get the right screw and washer. I felt like I was working with a bunch of ex-cons loading up the truck. The guy, Stefano, tried to justify charging $200 more and he wouldn't listen to anything I had to say regarding what had happened. He was only listening to what his people said but they were not the ones paying. When I told him he was not listening, he said he was offended. It was ridiculous.
An executive where I used to work once told us, "It's always the thousands of little things done right that make the unassailable difference." The key thing was "done right", not done wrong. If you do that, you're gonna wow your customer. These guys, including the salesman, the head of the crew and every level of leadership in their company were malicious. These guys deserve re-education and some humiliation in a good way and get them on the right track. I don't like seeing people fail and I'm all about redirecting the people if they need it. It would be great if they did right by future customers. I moved cross-country before and the company I used was great. They charged about $3,000 to move me to Pennsylvania but they packed and set me up and they didn’t pull the bait-and-switch. In the future if I move, I may do it myself or call the U-Haul. When it comes to Moving Squad, caveat emptor or buyer beware.
Reviewed Aug. 16, 2017
Moving Squad of South Florida has what I needed to move and the moving coordinator was wonderful. Marcia did an appointment for me for moving, reserved the elevator and packed all the papers they needed to pack. Everything was moved and she did everything she needed to do. There was a little delay in the morning with the pickup and delivery crew but it was on-time. Overall, it was a wonderful, smooth and nice experience. I love it and I’ll use it again.
Reviewed Aug. 15, 2017
We quoted around and Moving Squad gave me the best quote. Their moving coordinator was friendly and asked me about what I was moving then she provided me with a price for it. Their pickup and delivery crew were on time and got everything wrapped up quickly and taken to the storage unit. They were good and everything went smoothly with them. Everything was moved and went as planned.
Reviewed Aug. 14, 2017
The Moving Squad coordinator was helpful and gave me all the information upfront. Everything was upfront so I didn’t have any problems. However, they wheel wagon-ed my very expensive Ralph Lauren round dining room table rather than carrying it. The damage is expected but it was something that could have been avoided. Other than that, it was fine and I was overall satisfied. It was an excellent experience.
Reviewed Aug. 13, 2017
I'm a real estate agent and my clients chose the Moving Squad. They’re near to us and it’s near the place we were going to move to. They gave us a quote but they charged an extra $200 later. They never said they're going to charge for the extra boxes.The moving guy gave me 30 boxes even after telling him that I didn’t need that much. We only used 13 boxes and returned the extra 17 boxes to him but they still charged me for the 30. The guy was very nice though and set out everything, and the delivery crew came in on time.
Now, I have a $50 credit which I put in my credit card because it's going to be paid by my client and the Moving Squad never returned that $50. Also, when we opened the boxes, we were missing two cellular phones. They were on the drawers on the owner’s cabinet from the master bedroom but we never had them. Plus, their furniture had scratches on it. But I didn’t take the picture and I didn’t tell the owner because they only come three times in a year for two weeks. Overall, everything for me was fine except 4 things: they charged for the boxes, the credit card payment I made, the missing cellular phones, and the scratch on the furniture. I never had to be responsible for that because I told my client that I have a guy who can move their stuff and charge a little less, but they wanted somebody professional and these are professional people, and the experience was crazy.
Reviewed Aug. 12, 2017
Moving Squad was a recommendation from my employer when I got the job down here and needed to move. Most of my communication with the moving coordinator was by email which was perfect for me because I don’t really have a lot of time. We had emails back and forth and I counted my number of boxes. It was a one bedroom move so it wasn’t really that difficult on my end. Then, after the Moving Squad crew finished my move, one of my neighbors had an issue, asked for their help and they were very helpful to her. They were very courteous and went out of their way when they didn’t have to help her out while they were there. I thought that was interesting. The whole process was painless and easy which is what I needed.
Reviewed Aug. 11, 2017
My experience with Moving Squad was excellent. The moving coordinator was very good. She handled everything I asked and she did everything I wanted. The pickup and delivery crew were very good too although they were a little late and there was a bit of a challenge to get to the location. Overall, they did what they said they would do and they were courteous in everything. I’m happy with my experience with them. I’d recommend them and use would use them again.
Reviewed Aug. 10, 2017
Moving Squad was great with follow-ups, with phone calls, and that was important. Their coordinator was very helpful, very courteous, professional and I appreciate it. On the other hand, their pickup and delivery crew were very efficient. They were very careful with the furniture and I appreciate everything they did. Overall, they were prompt, efficient and knowledgeable, and it has been a great experience.
Reviewed Aug. 9, 2017
The Moving Squad offering services and prices that I liked. Also, their rep was very efficient and got back to me with any questions I had. She also revised quotes as we went along. The pickup and delivery crew were on time and extremely professional and courteous. Moving Squad was great and I will recommend them to anybody that would ask me for a moving company. It was an excellent experience.
Reviewed Aug. 8, 2017
When the Moving Squad came for pickup and delivery, the crew was on time. I chose them because of the price. We had to change the move date, and the moving coordinator pushed it back by two weeks. They were very accommodating.
Reviewed Aug. 7, 2017
I had used Moving Squad a few years back and I was happy with their service. I spoke with many reps, described what I was moving and I was given a quote, which was a fair price, so I took it. All in all, it was a painless, efficient and pleasant experience. I would use them again if I need to.
Reviewed Aug. 6, 2017
Moving Squad had a good track record of a good service. I felt comfortable with their moving coordinator. He was good and asked the right questions. Then the pickup and delivery team were on time and they were professional and courteous. It was a good experience with Moving Squad.
Reviewed Aug. 5, 2017
I've used Moving Squad multiple times, and I have had an awesome experience with them. They've been the best ever since I started moving. The first time I went with them was because I have so many shoes and they wrapped it up all nicely. It was systematic. I really do care about my Jordans. My moving coordinator was great. I was just trying to move down as much as I can but he was nice. I wouldn't have chosen them if they weren't professional and courteous. The pick-up and delivery crew were on time as well. Lastly, there's only one knock I have on all those boxes. And that knock is every time I move, they're going to give me a customer appreciation, like lower the bill a little bit. That's the only thing because probably when I move again next year, I'm going to call them again if I always use a "customer appreciation". Overall, Moving Squad is excellent.
Reviewed Aug. 5, 2017
A friend of mine is working at Moving Squad and I needed to move the stuff within a given time. They said they would try to get me in, which they did and that was commendable. They were flexible and I really appreciated that. The coordinator was good and their price was good as well. The problem was the actual movers because they weren't very professional.
There were a few pickups that we had to do and the guys seemed tired and frustrated. They didn't even finish some of the stuff that we needed done. One piece of office furniture needed to be put back together but they just left because it was late in the evening. I gave them a very generous tip, and I didn't want to create any problems so I let it go. But that was problematic and that's the reason I really wouldn't use them again. I was absolutely dissatisfied.
Reviewed Aug. 4, 2017
I had a wonderful experience with Moving Squad and I have recommended them to everybody I know. I'm pretty elderly and this was the first move I had to handle myself after my husband suddenly died. When I was planning this move, there was a brochure of Moving Squad on the table where our brochures went. I picked it up and I liked everything it said. I called them and I talked to a delightful and very knowledgeable man. So, I proceeded and with everybody I talked to, I didn't have any red flags go up. So I said this is my company.
Their moving coordinator, Benny, was right on the estimates. I never met him face to face but anytime I had a quick question, he would always call me right back to answer it. Also, everything went as Moving Squad told me it would go. The pickup and delivery guys were on time as well. They’re polite, well-mannered, intelligent, and wonderful too. It was great.
Reviewed Aug. 3, 2017
When I spoke to Vincent, he let me know that a lot of companies hired labor people who don't know how to move these stuff but Moving Squad has professionals who know how to wrap the furniture and I basically got what he was saying. He was really good, and the pickup and delivery crews were on time and friendly too. The move was seamless, efficient, quick, and simple. However, they were getting ready to charge me for blankets that I was returning back so I need to check out my first bill. But other than that, service was great overall.
Reviewed Aug. 3, 2017
The pricing from Moving Squad was the most reasonable and their customer service was really good over the phone. I had one other place that had really good pricing but their customer service wasn't very pleasant, so I decided not to go with them. The moving coordinator from Moving Squad was really great. They pick up their phone right away and then on the phone, she's very bubbly and have a happy personality. She's very welcoming to her services and there wasn't much questioning everything that she was saying. They knew what questions to ask and she didn't really stumble over her words. Also, she called us back as soon as she said she would and I was really pleased by her performance.
The delivery crew was on time, professional and courteous. We gave them a challenging job and they handled it well. We were saying they need to be little quicker on their feet but for the equipment they were moving, we understand that it was a challenge. All of their workers were very kind and they looked the same when they came. Obviously, when they left, they were sweating but I would expect them too because that's why we hired them since we don't want to do it. But they were very nice and respectful. They had materials like carpeting, blankets, a little ramp and everything. They made the move as easy and as clean as they could have, which we're really grateful for.
Reviewed Aug. 2, 2017
I'm up in West Palm Beach and I needed some furniture moved from my house down to my daughter's house in Pompano. Moving Squad's price was fair and the experience went fine. Moving Squad was very good. They came in, talked to me, and told me what they would do. They were neatly dressed, very friendly, and very professional.
Reviewed July 31, 2017
My experience with Moving Squad was great. The first contact person with the company that I spoke with spent a lot of time answering all my questions and gave me a very thorough run-down. It was a very thorough estimate. The pick-up and delivery crew came on time, and were professional. They did the job within the time constraints and were very, very nice about it.
Reviewed July 30, 2017
Moving Squad was terrific. Their rep, Vinnie, walked me through everything. I'd call him up when I had questions and he would call me back. They came on the day of the move and they were really nice. On the other hand, it took them six hours to arrive when they could have gotten to my place four and a half hours. Other than that, they were great, the price was right and I had a good experience.
Reviewed July 29, 2017
Through Google, I found the Moving Squad. I was happy with them. They were very careful and gentle and in the future, I will use them again.
Reviewed July 28, 2017
Moving Squad guys came here and packed for me because I was using the pod system for moving. Those guys really did a wonderful job, they were on time and courteous. I highly recommend them.
Reviewed July 26, 2017
My experience with Moving Squad was great. I spoke to a lady at Moving Squad and her voice convinced me to go with them. She sounded mature and professional, and I really enjoyed talking to her. The moving coordinator did a very thorough job and explained everything. We were happy to have had him. He really helped us. The quote that we obtained from him was top-notch. Also, the pickup and delivery crew worked hard and fixed everything. I'd pick this company if I'll move again.
Reviewed July 21, 2017
Moving Squad was mentioned to me so we went ahead and called them. Dealing with Moving Squad was easy. They got everything I needed. I've been dealing with the same crew because they already know how my merchandise is set-up and they also know what I have more than I do. They already had done about ten different services for me. The pickup and delivery team is very professional. There was one-time we stayed a little bit behind because of the weather, but I was okay with it because I was also behind because of the bad weather. Overall, it was an excellent experience.
Reviewed July 8, 2017
Moving Squad kept their processes painless as possible. The gal in customer service whom I talked to over the phone was very nice. She looked at my house listing and got the pictures online from my house listing. An inventory was done and she gave me the estimate over the phone. The pickup and delivery crew were on time and professional too.
Reviewed July 2, 2017
The Moving Squad coordinator was very good and she did everything professionally. She emailed me the figures and we came to an agreement so it was all very organized. My stuff went to a storage but it looked like they handled things well. One thing got a little bit dirty, but it was nothing major. Overall, the company was great. The service was commensurate with the price that I paid.
Reviewed July 1, 2017
Moving Squad gave me a lock-in rate compared to the four other companies I've checked. It was not the best but it was the most stable rate. The moving coordinator helped me a lot and the pickup and delivery crew were on time. I would use Moving Squad again. They did a good job and gave me the price that they promised.
Reviewed June 30, 2017
The Moving Squad were pros from the beginning to end of my move from Orlando to Boca Raton. Communicative, prompt, and careful with my belongings. I would not hesitate to use them for any move I have in the future, and I would recommend them to friends.
Reviewed June 29, 2017
Moving Squad had the best price. The moving coordinator was professional, quick, and represented the company well. He did a good job and everything went well.
Reviewed June 25, 2017
I called four different moving companies and Moving Squad gave me the best quotes for what we're looking for. Also, their moving coordinator was efficient and courteous. The pickup and delivery crew were very professional and we like them a lot. The move was completed over two days. On the whole, Moving Squad is great and I highly recommend them.
Reviewed June 17, 2017
Moving Squad was recommended to me for my move. Everything went smoothly with their moving coordinator and their pickup and delivery team was on time, courteous, and very professional too.
Reviewed June 16, 2017
I picked up a Moving Squad brochure where I was moving to and they said they were experts in moving apartments so I got them. The rep that I talked to on the phone was very helpful, and the other guy and his team were awesome -- something very rare to find nowadays. They were on time, helpful and very careful of everything that they touched and moved around. There were a couple of pieces that had a sentimental value and they took extra care of them.
Reviewed June 10, 2017
My interactions with Moving Squad's coordinator were good and the quote that I was given was fair. Overall, I had a good experience. They're cooperative and professional. They wrapped everything and they seemed to be concerned about my furniture. And with the moving being hectic, Moving Squad made it a bit easier.
Reviewed June 5, 2017
Moving Squad was giving me better service and I was more comfortable with them. They also have a timely quote, they explained the whole process a little better and they're available more. I emailed the moving coordinator then, we set up a call, and right away, we walked through the house because the house was listed. She saw all the pictures and gave me a quote through that. I ran her down my situation because they had to keep my stuff overnight and she said that wouldn't be a problem.
She understood I was getting quotes from other people and she wasn’t too pushy. But she followed up with me two or three days later. She was the best person with the best service. I had other quotes that were like in the ballpark or maybe a little cheaper but the service didn’t blow me away because I have a lot of stuff. Also, everyone was very professional and everything went as smooth as can be. They did the job of explaining everything to me before they did anything. They did what they said they were gonna do and when they were gonna do it. Everything was really good with the move.
Reviewed May 31, 2017
We used Moving Squad a year ago for a move on Miami Beach and it went fairly well. This time around that was not the case. The movers broke an expensive glass table, dragged wrapped furniture on the concrete until it ripped and damaged the contents (wood), broke flower pots (3), white upholstered king sized bed dragged on the floor leaving it completely filthy on its sides and edges, broke/scratched up 3 wooden chaise lounge chairs and even managed to drag a high-end picnic table on the floor leaving the edges and sides damaged. At one point part of the crew started arguing with each other using profanity back and forth and I had to tell one of them (Shawn) to get out of my home. There are pictures of all of this to document this disaster of a move, some which I uploaded here. Unfortunately, cents on the dollar reimbursement offers for quality furnishings isn't acceptable especially when it's due negligence and not accidental.
Reviewed May 17, 2017
Moving Squad had a brochure up at the office and when I contacted them, the rep was accurate on the cost which I appreciated. They movers also worked well with me as far as moving the furniture.
Reviewed May 15, 2017
Moving Squad was recommended to us. Everything was on time but they were late on the last pick up. And we had to call Moving Squad and ask where they were. The dispatch center told us, "We don't know where they are. We'll try and reach them and ask them where they are and get back to you." But they didn't. I had to around a country club looking for them. I finally found them and they were rather late. They didn't even indicate that they were there. They were just standing at the back of the building waiting for us. There was no way I would have known they were there had I not ran around the building. So, that was kind of annoying. Other than that, everything was good.
Reviewed May 14, 2017
We had used another moving company when we moved to Florida. I called the number again for our move but because it was local, they directed me to Moving Squad. Their moving coordinator was nice and good. They took the time to go over everything in the move and how many boxes it should take. They were very helpful.
Reviewed May 12, 2017
I was closing on one house on a Thursday and opening another one on a Friday. I needed to move my furniture and belongings, and Moving Squad seemed to be the most reasonable moving company and one of the people there was sincere on the phone. However, I didn't feel too good about the estimate being off. They were to keep my things inside their truck overnight, and the person I was talking to gave a $125 estimate which was fine with me. It only took them an hour and forty minutes to load up the truck so it was very easy. Then they came back the next day and it took them an hour and fifteen minutes to unload the truck. It took a little longer to put the bedroom set together, but all in all, it's still way under three hours.
After everything was set up, one of the guys brought out the bill and I told them that it was too high. It was $200 more than the price we agreed on. He got his boss on the line and he looked over the paperwork. He noticed it, but he acted like he didn't. He said he made a mistake when he was quoting the price. He forgot to add the other hour and the gas for going back to the second place. It was more of a transportation fee and that's how the price went up. But I thought the $125 for overnight covered all that. Other than that, they were excellent and didn't harm anything. The service was great, but the price was not as promised.
Reviewed May 10, 2017
The moving coordinators were pretty knowledgeable and accommodating of our schedule. He was responsive and he gave back the quotes pretty quickly. The crew was also very helpful and courteous. They're also very fast and they took really good care of all of our stuff, so we were really appreciative of that, when they stored it and then when they delivered it. There was also a follow-up call at the very end to see how our experience went. And the good thing is they kept with whatever they quoted. They're really good. I would recommend them.
Reviewed May 8, 2017
Moving Squad underestimated my move and original quote by half - they didn't show up until after 1 o'clock and didn't get us moved to our new LOCAL location (less than 3 miles away) until after 9 at night and had to call in EXTRA help. Of course the price doubled and they informed us as the loaded truck was in our driveway - very disappointed in their whole company. They left us with missing parts to assemble a table THEY left apart. When we called them 3 times to complain - we got an "Ok - we will look into this and get back to you." Still waiting for the call back - very bad all the way around.
Reviewed May 7, 2017
I used the Moving Squad to move some stuff from Miami to South Beach. I sent the coordinator a picture of my stuff and he sent me a quote after that and we decided together the date of the moving. They came on Thursday to pick up and they delivered on Friday. However, one of the guys broke a mirror table. It was tricky because he made me sign a paper, informed me that I will be contacted by the manager for the insurance but they never did. I'm disappointed by Moving Squad and I won't take them anymore.
Reviewed May 6, 2017
Somebody that I knew used Moving Squad a few weeks earlier. I spoke with their moving coordinator several times and he was able to absorb what needed to be done and was responsive with answering any questions I had and what the estimated cost would be as well as the time. It was excellent. Also, this was difficult because the move involved taking things to four different locations so the coordination was important. It was two offices of storage units and a residence the things had to be taken to. But they were very good at that. During the pickup and delivery, the head person was great too and they worked very well as a team. I would recommend Moving Squad to anyone.
Reviewed May 5, 2017
Moving Squad was a referral from a friend. Marsha, the coordinator, was absolutely wonderful. She had scheduled three men to come out for two hours and I was quoted $425 which was cheaper than having two guys come out for three hours, so she was trying to find me the best rate possible. That was quick and painless. The guys showed up and they were great and absolutely wonderful but there were two of them and they ended up taking about three hours which is obviously longer than the two hours that the girl had adjusted the time for because there were some issues.
It was $150 more when they ended up going to leave and called the gentleman that runs all the numbers. At this point, I’m furious because they’ve quoted me $425 and now, $550 is what they’re trying to charge me which is absolutely ridiculous. I could hear them on the phone telling him how much it was gonna be and I asked to speak with the guy. I apologized to them and told them I am gonna let the guy have it. That had nothing to do with them and everything to do with this guy because he was the one that coordinated the time and the number of people to come out. He dropped the ball, sent the wrong amount of guys out and did nothing to right that wrong.
The lady got on the phone with me and said she read it wrong. She thought it was the office and two guys, three hours. It’s not my fault that they dropped the ball and it took longer because they had fewer men. There was a lack of professionalism from sending out the correct number of people and trying to right the wrong. I received excellent service from the woman that did the quote estimate and the guys that came out and moved my stuff. But I would never use them again and I would never refer them to anybody else.
Reviewed May 4, 2017
I've used Moving Squad before. The moving coordinator was accurate and I was happy with the quote. Also, the pickup and delivery crew were very efficient. Everything was fine and Moving Squad is good and very reliable.
Reviewed April 28, 2017
Moving Squad’s price seemed reasonable and they were very nice. I told the moving coordinator what I had to move and over the phone, she estimated how much it would be. The cost was big but it's because of the distance, and my quote and the actual cost were the same. The pickup and delivery crew were fabulous, quick and respectful. They packaged the artwork very nicely. They were proficient, fast and they came on time. Everything that I asked, they gave me answers. We went from one side of Florida to the other side, and they got there a little bit before and waited for us. There wasn’t a ton for them to unload during delivery, but whatever they did, they put in the right rooms and moved some stuff around. I would definitely recommend them.
Reviewed April 22, 2017
Moving Squad was great and the rep that I talked to was excellent. He gave us a great price, the time and date and everything arrived exactly how he said. The delivery guys were quick and put everything in place. We asked them to move it around and they did. They were also polite, so it was a great experience. I would recommend them to family and friends.
Reviewed April 12, 2017
My wife scheduled the move. She is familiar with Moving Squad because her company uses them. As promised, I was contacted on the day before the move to discuss the details of it. I was happy with the whole experience. The delivery crew was a bunch of energetic guys. They moved my stuff on time and were careful with it. The cost was in the neighborhood of what I thought it would be and it matched with the service I received. There were no hiccups, and they made sure to explain to me how it worked, the concept that they were working for X amount of time and that was what I was paying for. I was pleased with everything. I would use them again.
Reviewed April 11, 2017
I went with Moving Squad because they spoke English, whereas a lot of people are Spanish-speaking. I moved from New York and the owner was from the Bronx, which is close to where I grew up. This was back in December. It went very well with the moving coordinators. They were helpful and any time that I communicated with them, they were nice. The transport was good and they were professional and on time for the pick-up and delivery. I would definitely recommend Moving Squad, and I would use them again.
Reviewed April 9, 2017
Moving Squad was local and their rates were reasonable. The reviews looked promising, too. The moving coordinator was very proactive. He stayed in touch with me every step of the way. We had very good communication and he was professionally articulate. He did a good job and I was happy with him. The delivery crew was on time. We started around 8:00 and the following noon, everything was ready to go. They offloaded very quickly. Towards the very end, one gentleman tried to get a higher tip, but it wasn't a serious thing. He was just trying to see if he could get more money. Overall, it was a stress-free experience. Moving Squad handled it all and did it very quickly. People should get them a look if they're doing a regional move in South Florida. They're worth it.
Reviewed April 5, 2017
Moving Squad's moving coordinator asked me about the square footage, how many boxes, and how much furniture or room. I explained what I wanted and he said he'd give me an estimate based on that. The move was efficient and timely and they did a really nice job. However, we were rushed at the end because my building had a rule that they have to be done by 5:00 and we were very close on that time. But they were nice and courteous and I was very satisfied with that. I have moved a few times and it's not always the same experience. The cost was good as well. I was trying to save cost so I packed the majority of things myself.
Reviewed April 4, 2017
I had a bad experience moving with another company in October so for my latest move, I made a lot of research and looked at a lot of reviews and read as much as I could about different companies in the South Florida area. I came across Moving Squad and it was great that they seem to have a lot of very current, positive reviews. I then called them and had a nice conversation with their rep in setting up my move. They were really professional and pleasant all around. The pickup and delivery were great and they were fast and very nice. It was a very uneventful, drama-free few hours. They moved my stuff from a storage unit to my new apartment and took only two and a half hours to do the whole thing. It was lightning speed. It was a really positive experience since I know what it's like to have a very negative experience with a moving company. They're fantastic and I highly recommend using them.
Moving Squad is delighted to read that we were able to make your recent move a positive experience. We strive to provide all our customers with the excellence in service which we know you deserve and we are pleased that we exceeded your service expectations.
Best Wishes,
Moving Squad
Reviewed April 3, 2017
Google suggested Moving Squad, so I used them. They helped me just fine and they were professional.
Reviewed March 29, 2017
I chose Moving Squad for their price. The moving coordinator was precise, while the delivery crew was on time and very professional. I would recommend them.
Reviewed March 25, 2017
Everything was good with Moving Squad except that they were in a wrong location to begin with and almost an hour late when they came. I think somebody thought we are in Plantation, but we are in Fort Lauderdale. That's why they were late. It wasn't their fault because somebody told them incorrectly. They did a good job moving and we might have another job for them later on when we are emptying our house.
Reviewed March 22, 2017
My experience with Moving Squad was positive. I chose them over others for they have pretty good reviews online. Their moving coordinator was good and the pickup and delivery crew showed up earlier than the time actually. They're very professional and courteous.
Reviewed March 13, 2017
Moving Squad was good. It was a simple move. The same people picked up and delivered my stuff, and they were great. They were there earlier than scheduled and they're very, very professional. Everything got dropped off smoothly and they were on their way in just under the scheduled time.
Reviewed March 7, 2017
The following guys from Moving Squad Virgillio, Tremayne and Adriannal did our move. They worked so fast and professionally. Everything was moved perfectly and nothing got lost or damaged. They were recommended from a friend and now I would recommend them to others. Thanks guys!
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed March 3, 2017
The Moving Squad guy over the phone was very friendly, personable, and funny. Then we had a hard time getting into one of the storage units and moving into the other one, but the pick-up and delivery crew were real patient about that. There was some time spent and the guys just made the best of it. They kept working, both really good, friendly, and I like them a lot. They were nice and very professional. It worked out very well.
Reviewed Feb. 27, 2017
Moving Squad was a referral from my girlfriend and she said they were a bit cheaper than most of the typical advertised ones out here. Scheduling the transport was straightforward. After setting up the schedule, their rep would help me contact my building and everything moved along. The pick-up and delivery crew were 10 minutes late but it was understandable because it was a crazy hectic time in Miami due to a foot race going on so there was nothing they could have done. But they were great and they were really nice guys.
We appreciate you vocalizing your moving experience. Our top priority is to provide the best moving service in the industry, and reading your review lets us know we are accomplishing our goals. We also want to wish you the best of luck at your new residence, and if there is anything you need from us in the future please do not hesitate to reach out.
Best regards,
Moving Squad
Reviewed Feb. 25, 2017
Moving Squad was great and everyone was wonderful. The team was very positive and very knowledgeable. They were all very pleasant and good guys. They were quick and professional, too. The moving crew didn't break anything and everything was wrapped. They were efficient and on-time.
Thank you for sharing your positive moving experience with our present and future customers. We are delighted to learn that you were satisfied with our service and performance.
Warm Regards,
Moving Squad
Reviewed Feb. 24, 2017
I saw the Moving Squad guys in building some other day, got the number in the truck that they had and I called them. Given the fact that they had helped people to move in the building, they will be familiar with the issues there. Moving Squad was really good and my experience was great. The moving coordinator had a lot of the buildings and a lot of the condos in Miami have previous listings. When we saw that old condo, she was able to find the pictures of the old listing. So, she could tell pretty much everything that had to be moved and working with her was good, very quick and efficient. The actual movers were good too. They were pretty straightforward and did everything they had to do. I'm very happy with the service I got and Moving Squad did a pretty good job. They estimated the number of hours and that was exactly the number of hours that was needed.
Our team would like to thank you for your wonderful feedback. Customer service is our key focus at Moving Squad and customer satisfaction our most important goal. We are delighted to learn you were satisfied with your moving experience with Moving Squad and we wish you and your son the best of luck in all future endeavors. Should you or any one you may know ever need any assistance with relocation services please don't hesitate to contact Moving Squad.
Best Wishes,
Moving Squad
Reviewed Feb. 23, 2017
When I signed a lease with the new apartment, I got a Moving Squad flyer and made my own research. They were the best company in the market that I could find and they were also the most flexible with time because I needed to move right away. We waited for the boxes for some time but it was fine. The pickup crew was amazing. They were super nice, very helpful, and understanding. They had some stuff prepared and tried very hard to make everything done. I have some glass furniture and they paid a lot of attention so nothing was gonna be damaged unlike a lot of moving companies which are very careless. I was very happy with my experience with Moving Squad.
Thank you for your feedback. Moving Squad always aims to provide our customers with an optimal customer service experience. And, It is comments like yours that let us know we are meeting our ultimate goal of complete customer satisfaction.
Best Wishes,
Moving Squad
Reviewed Feb. 22, 2017
I got flyers in the mail when the house I was living in was sold. I started calling around and the moving coordinator at Moving Squad was very informative on the phone. He asked me what I have in the room, went over things that I may have missed, and gave me a quote. I got other quotes and Moving Squad was very competitive as far as price. The moving coordinator was also very kind and very knowledgeable, and the fact that Moving Squad has many trucks and they have been in business for a while, were among the reasons I chose them. I also liked that the employees weren't temporary or drifter-type people. They are employees of the company that were doing the move. They were a lot different than some of the companies that I've used in the past that didn't hire regular employees.
It was a matter of luck on my part that I got Moving Squad because they are awesome. They are courteous and nice people to deal with and it was a great experience all the way around. I've already recommended them to quite a few people who will be moving or are moving shortly.
Our team sincerely appreciates your well received comments. Customer satisfaction is a prime directive at Moving Squad and we are glad to see that we met your service expectations on your recent move.
Best Wishes,
Moving Squad
Reviewed Feb. 21, 2017
Moving Squad has good reviews and also seemed more reliable than the others. I got them and my experience with them was great. The moving coordinator attempted to explain to me everything that they would be doing and that they would try to help me out as much as possible, which they did. He really talked me through the entire process so it was good having them. I had 4 guys for the move and they were fast and very helpful. They were also on time, very professional, and very courteous. If I do move in the future, I would definitely use Moving Squad again and would request the exact same guys. They were very pleasant to work with.
Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed Feb. 20, 2017
I liked that Moving Squad had a local office. I also like my moving coordinator a lot. She was excellent - very friendly and very helpful. And the price was too low for me with the boxes, a bedroom set, and a couple of other bookshelves. The delivery team was also amazing. I had a crew of three guys who were quick and professional. They were done packing in a little over 2 hours. I had rented 2 pods because I wasn't sure if everything was gonna fit in one but they were able to fit everything in one pod. I've moved a lot and I'm just sorry that I didn't sign up sooner with Moving Squad. I had an excellent experience with them. They were flexible with everything from setting the move. I had to change the date of when I needed them to come by because of my schedule, and that worked out fine. The guys were also on time and called me when they were on their way. They were careful which was really important to make sure that my stuff was not damaged.
Reviewed Feb. 18, 2017
We went to three people to get quotes for our move, and we decided on Moving Squad. It wasn't the cheapest but it has more value. Moving Squad was the only company that didn't send someone out to the house to do the estimate. They did it on the phone based on what I shared with them. Perhaps based on their years of experience, they came in very close to the other people that actually came to the house in terms of the weight of the items and the square footage. The delivery people were very professional and fast. Overall, Moving Squad was easy to do business with, and I didn't have any issues. It was convenient and effective.
Thank you for taking the time to share your relocation experience with both our future and current customers. Customer satisfaction is our top priority, so to learn of your experience lets us know we are continuing to make strides in the right direction. If you or someone you know is in need of relocation assistance now or in the future, please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Feb. 17, 2017
I have interacted with a lot of moving companies and in the U.S., Moving Squad is the best one I've worked with. The moving coordinator walked me through the process and gave me a reasonable price directly. He didn't pull off any stunts like giving an initial price and haggling. He explained why the different things have a different price and gave an honest impression. Also, both the crew and the person I talked to were very professional. The crew showed a high degree of pride in their profession. I couldn't wish for more.
Thank you for taking the time to share your long moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a local mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed Feb. 16, 2017
The price of Moving Squad was very reasonable compared to other quotes that we received, so we went with them for our move. The moving coordinators were very helpful. We had to make several changes on several occasions and they were very helpful at giving us a new quote or making any adjustments that we needed. The pickup and delivery crew were actually a little bit late when they came, but that was due to traffic. However, they were very friendly and on top in keeping us posted as to where they were or that the guys were running late. It was a good staff that we had. They're a great company and if the time ever comes we will definitely use them again.
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a mover please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Feb. 15, 2017
There are companies that I spent a lot of money on and then they were horrible and left me in a real disaster. I was at a point that I pulled my hair and I didn't know what to do from downsizing. I had a lot of boxes that we had to open up and decide what I wanted to keep here or what I had to move to the storage unit. But Moving Squad cleaned up everything for me and they saved me. My husband’s disabled and is in a wheelchair. So, it’s just me that had to deal with all these, and Moving Squad was just wonderful. They suggested things that I didn't even think of and it made everything more possible.
I told the organizer what we needed to do and I was told that the two guys that were coming would be available to help us with anything that we needed. They were quite accommodating and extremely helpful. They handled everything beautifully and assisted me in things that I would need to know what to do. All in all, it's been a wonderful experience and I've been very pleased with them.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Warm Regards,
Moving Squad
Reviewed Feb. 14, 2017
The moving coordinator was pretty accurate. She told me about the fees and how much it would cost. She warned me about some issues that may occur during the move with the moving services. But everything went fine. The pick-up and delivery crew were great and were here on time at the house. They worked pretty clean the same way when we get to the new house. They unloaded the truck fast and put everything in. Moving Squad was on budget. It was fair and everything was pretty good.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a local mover. We wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed Feb. 11, 2017
We got some information from Moving Squad of South Florida via the internet. We got the date that we wanted and they confirmed it very fast. Their coordinator called me immediately with the quote and I let them know when I was moving. They were very helpful. The pickup was fine too and the delivery crew were good. They helped me with everything here when we moved and they were professional and fast. Also guy told me to go with him and see that the truck doesn’t have anything in there. Overall, it was a great experience and they did a good job.
Our team would like to thank you for sharing your feedback with our current and future customers. Moving Squad sincerely appreciates your kind comments and we wish you the best of luck at your new location.
Sincerely,
Moving Squad
Reviewed Feb. 8, 2017
I love Moving Squad rep that I talked to. She was fabulous, thorough, and professional. She should be the vice-president of the company. The pick-up and delivery crew were courteous and were on time. They were spectacular. I would recommend Moving Squad to anybody. It was a fantastic experience. Everything and everybody was wonderful.
Moving Squad thanks you for taking the time to share your moving experience with our customers. We are pleased to learn that Moving Squad was able to provide you with the on time and seamless service that you deserve.
Thank you,
Moving Squad
Reviewed Feb. 7, 2017
I was very satisfied. They were on time. Nice pleasant team. They were kind and professional. Hard working individual and very diligent. They moved all my belonging in less than 8 hours. They came in at 830 am and by 3pm I was moved in in my new place. 100% recommendation.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed Feb. 5, 2017
Moving Squad of South Florida helped me a lot and they sent me the estimate online. I looked it over and when I made my changes, they adjusted everything and we figured it out. The gentleman that I spoke to was very pleasant and answered all my questions. Also, their pick up and delivery crew were professional and courteous. They had put everything where I wanted it. My husband had started the move so we just moved the other half of the house. They were really strong gentlemen and they handled my antiques like they were their own. So, that was great. Overall, they were pleasant, positive and worthwhile.
Our team is pleased to learn that your recent local move was done to your satisfaction. We value customer satisfaction and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a local mover, please keep Moving Squad in the forefront, as we are one of the leaders in customer satisfaction.
Best of Wishes,
Moving Squad
Reviewed Feb. 4, 2017
Moving Squad knew the job. It was a short distance move so I took my car and they followed me in the truck. It was quick work and they also were professional. It was a good experience until the end. Everything was quoted and I was going to give them $20 but they appeared upset with that. They said it's Saturday and that is nothing. It has to be at least $60. I'm not experienced with that kind of move, so in the end I gave them $50 extra and they left. I will recommend their company to a friend. The only thing is that I will tell my friend that they have to agree with them how much is going to be the final cost for them not to have the same experience I had.
We are delighted to see that Moving Squad was able to meet your service expectations. Thank you for sharing your positive feedback and moving experience with our customers. It is feedback like yours that helps our potential customers reach and educated decision regarding the best choice for their moving and relocation needs.
Best Wishes,
Moving Squad
Reviewed Jan. 29, 2017
I called a few people and the Moving Squad's rep made me feel very comfortable with going with them and so I did. My interactions with their moving coordinator were excellent. Their delivery crew were professional, prompt, courteous and pleasant. I had an excellent experience with them and I highly recommend them to anyone who’s moving within the area they service.
Thank you for taking the time to share your local relocation story with our current and future customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you.
Best Wishes,
Moving Squad
Reviewed Jan. 28, 2017
So far, everything was positive. Their reps were very professional and they did the job. I had absolutely no problems with Moving Squad.
We are delighted to learn of your positive moving experience. Moving Squad takes pride in providing outstanding customer service and feedback such as yours lets us know that we are on the right track.
Best Wishes,
Moving Squad
Reviewed Jan. 25, 2017
I called different people and the guy at Moving Squad was very friendly. I wasn’t ready to move, but he kept calling every week to be updated and would send me email so I thought he was genuine and a concerned person. In all that time, he told me that they would bring boxes for me to put my belongings in and they would use some kind of fancy wrap that they use to wrap the things they have to move to make sure they have space. Then, two weeks before, he decided that there was a $50 down payment, which he never told me. I decided I’d just give the $50 and shut up, but by then I did not trust him anymore.
Then the moving guys came and they were very good. They moved the stuff in and out professionally and they were very nice. I paid the guy that was in-charge with cash and I had my nurse present when I paid him. Everything was fine until somebody from Moving Squad called and said that they made a mistake. The price I paid was less than the arranged price and this rep kept asking what price I was given. I got the receipt but I was not going to go for it to accommodate that guy that called.
He also said the guys spent more time than it took, which I knew was a big lie. The distance was five minutes away from point A, where I left, to point B, where I was going. I got to point B where I was moving in to before the moving truck got here, and he insisted that I was under-charged. Overall they're grossly incompetent and I'm below dissatisfied. I’ll be moving again but Moving Squad is not somebody I’m going to hire.
As a company, we strive to provide our customers with the best possible service, and when you as a customer feel that we have failed to meet your expectations, it's important for us to know. I would like to extend an apology for any inconveniences that you may have incurred during the course of your relocation. Please contact our office as soon as possible at 866-913-3611 as we would like to ensure all concerns are fully addressed. Thank you for your feedback, as that is the best way to make sure any issues are corrected in the future.
Sincerely,
Moving Squad
Reviewed Jan. 19, 2017
For the combination of availability and the price as well as the professional approach, I opted to go with the Moving Squad. The pick-up and delivery crew were polite, professional, and very efficient. It was an overall a good service.
Our team would like to thank you for sharing your local moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations.
Thank you,
Moving Squad
Reviewed Jan. 11, 2017
The pricing was not realistic with Moving Squad. I look at the pricing and I think they're overcharging and I probably paid a little bit more over. In the process someone should come over home and then should do the actual. They don't see the product so they just over put the price. That’s not very professional. They need to get a better price and then customer will be happier, so the people will trust. But the job is done, the team was wonderful and they’re all friendly, helpful and professional. The delivery guys all worked very well and did it very carefully. They contacted me and informed me that they're coming and going, so that's good. I’m very happy about them.
Moving Squad sincerely appreciates and values your feedback. Customer Satisfaction is our main goal and we are pleased to learn that we were able to provide you with the excellent customer service that you deserve.
Thank you,
Moving Squad
Reviewed Jan. 10, 2017
The moving coordinator of Moving Squad was excellent. He instilled some confidence in me because I was very skeptical of moving companies, having heard all the bad stories. He also priced the job outright and everything he said and promised came true. The drivers were also excellent and on time. They worked hard and did what they had to do, and everything was good.
Thank you for taking the time to share your recent moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed Jan. 9, 2017
I had a great experience with Moving Squad. They were on top of things and everything was the way it’s supposed to be. Everything was clean and well wrapped. It was just around Thanksgiving so everything was perfectly fine.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a mover. We wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed Jan. 8, 2017
Moving Squad was excellent. I have no complaints about anything except that they kind of messed up the wall unit that they moved that had electrical in it. But I don't think they realized it so when somebody called me, I told them about it. They told me they were going to email me to do a survey but I didn’t know how to do it so I just didn’t do anything. But it's not a big deal and my handyman can put it back together in no time. Moving Squad worked very hard and didn’t take any breaks. They were very careful with everything and I was very pleased with them.
Thank you for sharing your moving experience with our current and future customers. We sincerely appreciate your feedback.
Best Regards,
Moving Squad
Reviewed Jan. 6, 2017
Moving Squad did a good job. They followed directions and wherever I wanted the stuff put they put it. The experience was pleasant and it went really well. I would definitely use them again if I move. I'd also recommend them to other people.
Our team is pleased to learn that your recent move was done to your satisfaction. We value customer satisfaction and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a mover, please keep Moving Squad in the forefront, as we are one of the leaders in customer satisfaction.
Best of Wishes,
Moving Squad
Reviewed Jan. 5, 2017
I compared three prices and Moving Squad's prices were better. I can't say anything bad about Moving Squad. They were really helpful and came in at a timely manner. Everything was professional. I made a decision of covering up everything so the moving coordinator walked me in and gave me his advice about the best way I should handle it. We had a little mix-up at the end because the price jumped up to $700. I spoke to someone on the phone and he said they had a mix-up and cleared me from that because I told them it’s such a shame that they did such an excellent job and my whole experience is now going to be ruined for this mix-up. But we got it right and handled it right there. I've recommended Moving Squad.
Thank you for your sharing your wonderful feedback with our current and future customers. We at Moving Squad take customer satisfaction very seriously and we are extremely pleased to see that your recent move was a success.
Sincerely,
Moving Squad
Reviewed Dec. 29, 2016
Moving Squad was on point. They called and informed us that they were on their way, so there was no delay in anything at all. The owner was requesting moving from one unit to a house, and everything went well and smoothly. I liked that the fact that Moving Squad were very good at communicating with us especially since we're a family owned business.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed Dec. 24, 2016
We're happy with Moving Squad of South Florida. Their rep was very detailed and very helpful and the delivery team were younger and moved fast. They were positive, weren't cranky and worked together as a team. They really worked with us because the closing of the house that we were purchasing didn't close until 48 hours after it was supposed to. Our house was in limbo for two days. They worked with us with storage and were very accommodating. When we could close on a house, they were with us.
However, they broke the TV stand and they glued it back together but didn't tell us about it. Also, we never got the mirror off of the truck. In addition, they charged for the amount of time that they're there. They used three guys and they estimated an overall five moving hours so, two and a half each way for three guys. My husband helps out each time with the pickup and the delivery so it would have taken a lot longer had he not helped out. They need to readjust timing things and be honest about the time it would take because it took a lot longer than two and a half hours. But overall we were happy with the whole experience and the guys were really excellent.
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a mover please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Dec. 18, 2016
The Moving Squad of South Florida has a very professional staff who were careful and courteous. The only issue was a small vase was missing. It's pretty heavy that's wrapped and then brought in the truck but it was never in my apartment. I reached out to Moving Squad and they said they would follow up with me but they never did. Other than that issue, everything went great and the move went pretty smooth.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed Dec. 16, 2016
Moving Squad responded to my request for a quote the fastest. The moving coordinator and I traded some emails and then spoke on the phone a few times. Everything went well. I would recommend Moving Squad.
We appreciate you vocalizing your moving experience. Our top priority is to provide the best moving service in the industry, and reading your review lets us know we are accomplishing our goals. We also want to wish you the best of luck at your new residence, and if there is anything you need from us in the future please do not hesitate to reach out.
Best regards,
Moving Squad
Reviewed Dec. 11, 2016
I moved my 96 year old father to a smaller apartment in an independent living facility with Moving Squad. The movers were, efficient, professional and very kind, helping my dad to set up his furniture in a safe place. I would highly recommend Moving Squad to my family and friends.
Our team would like to thank you for your wonderful feedback. Customer service is our key focus at Moving Squad and customer satisfaction our most important goal. We are delighted to learn you were satisfied with your moving experience with Moving Squad and we wish you the best of luck in all future endeavors. Should you or any one you may know ever need any assistance with relocation services please don't hesitate to contact Moving Squad.
Best Wishes,
Moving Squad
Reviewed Dec. 11, 2016
The last moving company, Chico Moving, canceled on me at the last minute on the day of the move because they could not take us until two or three days later. I called Moving Squad and they were able to move us the next day. Their rep was very responsive, very reassuring and prompt. Moving Squad was very professional and I was happy with them.
Thank you for taking the time to share your relocation experience with both our future and current customers. Customer satisfaction is our top priority, so to learn of your experience lets us know we are continuing to make strides in the right direction. If you or someone you know is in need of relocation assistance now or in the future, please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Dec. 10, 2016
I'd recommend the Moving Squad of South Florida. The rep was really great! The initial quote was changed but it's because the furniture was bigger than we expected, so overall the quote was accurate. The delivery guys were really good too.
Thank you for taking the time to share your recent relocation story with our current and future customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you.
Best wishes,
Moving Squad
Reviewed Dec. 7, 2016
The moving coordinator who helped us estimate our inventory and obtain a quote for the move was very friendly. I liked that. The pickup and delivery crew were on time, so I didn't have to wait at all. I would recommend them, and given a chance I'll use them again. It was a good experience.
Reviewed Dec. 6, 2016
I liked the rep of Moving Squad that I spoke to on the phone. His name is Vince and he was good. He was knowledgeable and Moving Squad looked like a reputable company. Also, the quote was very accurate. The moving crew was good, friendly and hardworking, too. It's a tough job and I felt for them as I've done it before for friends so I know how hard it is.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Reviewed Dec. 2, 2016
I needed movers in a hurry and didn't know where to turn. I checked reviews and the Moving Squad had some very good ratings -so I went with them. They were professional and helpful all the way. Showed up on time, friendly and professional and did a great job. I would certainly recommend.
Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed Nov. 23, 2016
I was reading the reviews and Moving Squad came out rather good. The information on their website was very concise and told me exactly what they cover. And as soon as I was set for a quote, I got something back immediately so the service was really what helped me decide to go with them. The pick up and delivery crew was also very good. Moving Squad was very professional and if I move again, I'm sure to use them. It was a great experience and I recommended them.
Thank you for your feedback. Moving Squad always aims to provide our customers with an optimal customer service experience. And, comments like yours let us know we are meeting our ultimate goal of complete customer satisfaction.
Best Wishes,
Moving Squad
Reviewed Nov. 14, 2016
The moving coordinator organized the move and it was pretty good. It was what I wanted. And the moving squad moved everything within 40-45 minutes. I would definitely recommend Moving Squad of South Florida.
Thank you for sharing your positive moving experience with our present and future customers. We are delighted to learn that you were satisfied with our service and performance.
Warm Regards,
Moving Squad
Reviewed Nov. 13, 2016
I did call a few companies, got a few estimates, and Moving Squad had the best price. Their moving coordinator was very nice and their system calculated everything. They didn't need to come out like other companies did so they seemed like a very well-oiled machine. They were wonderful and I'm very satisfied.
Our team sincerely appreciates your well received comments. Customer satisfaction is a prime directive at Moving Squad and we are glad to see that we met your service expectations on your recent move.
Best Wishes,
Moving Squad
Reviewed Nov. 12, 2016
When I found out I had to move, I called four companies and the rep at Moving Squad talked so fine. He said that Moving Squad was the best in the industry so with utmost consideration, I decided to go with them. It was a good move and I have no complaints. It could not have gone any better.
Moving Squad thanks you for taking the time to share your moving experience with our customers. We are pleased to learn that Moving Squad was able to provide you with the on time and seamless service that you deserve.
Thank you,
Moving Squad
Reviewed Nov. 2, 2016
The first moving company I chose bailed on me the night before the move. I was supposed to move at 5:30 in the afternoon and Moving Squad was the only one that answered my phone call at 6:00 PM after I was done dealing with those other idiots. Moving Squad of South Florida was able to accommodate me immediately. It was more of a convenience thing but ended up being one of the best experiences I had through the whole moving process. Their crew was great, professional and made everything so much easier. They also kept us in the loop on when was the arrival -- the whole nine yards. I've recommended them to a couple people. They were just topnotch!
We are delighted to see that Moving Squad was able to meet your service expectations. Thank you for sharing your positive feedback and moving experience with our customers. It is feedback like yours that helps our potential customers reach and educated decision regarding the best choice for their moving and relocation needs.
Best Wishes,
Moving Squad
Reviewed Oct. 27, 2016
My good friend's son works as a solicitor for moving companies in the Coral Springs area and he gave me a couple of choices. Moving Squad was in good proximity to my home, their prices were competitive and they gave me a military discount so I went with them. The two guys that worked were respectful and careful. They were good fellows and I had no problem.
Our team would like to thank you for sharing your feedback with our current and future customers. Moving Squad sincerely appreciates your kind comments and we wish you the best of luck at your new location.
Sincerely,
Moving Squad
Reviewed Oct. 9, 2016
I had gotten several quotes from moving companies but I chose the Moving Squad because their price was cheaper than the rest for what I was getting. Then their rep came and took pictures of my furniture, then they quoted of the pictures, which all worked out in the end. The pickup and delivery crew were on time and they did a very good job. They didn't damage anything. They were very conscientious of what they were doing and very helpful. I moved several times and this experience with Moving Squad was really hiccup free. I would recommend them.
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a long distance movers please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed Oct. 3, 2016
I just recently moved and used Moving Squad. Marsha was the first person I spoke with and she did a great job of helping with my move and the paperwork. The guys were a bit late, but arrived in plenty of time to finish the move in the given 3 hour time frame. They we very nice and helpful. Did a quick safe move with my things, which means a lot when moving. I would use them again in the future if another moves arises. Thank you for a great job!!!
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home.
Sincerely,
Moving Squad
Reviewed Oct. 1, 2016
Moving Squad made my daughter's moving a breeze. The rate was reasonable for a small, local move. The movers got to the destination quickly. They wrapped the glass desk top and nothing was broken. The price was exactly as stated in the contract. I would definitely recommend the Moving Squad of South Florida.
Moving Squad sincerely appreciates your wonderful feedback and we are delighted to learn of your positive moving experience. Customer satisfaction is our top priority and knowing that your move was successful reconfirms that we are on the right path towards excellence in service.
Thank you,
Moving Squad
Reviewed Oct. 1, 2016
I used the Moving Squad to move my furniture from 2 different condos in Fort Lauderdale to my new home in Orlando. Their four person team was exceptionally professional and courteous. They finished the job under the estimate and with absolutely no damage. I highly recommend them for your Florida move.
Thank you for taking time out of your busy schedule to share your positive moving experience with our online customers. We are pleased to learn that we were able to exceed your expectations on this move and we wish you the best of luck at your new location.
Best Regards,
Moving Squad
Reviewed Sept. 30, 2016
They were courteous, hard working, and extremely careful with my furniture. Everything was loaded expertly. They finished a half hour under time. I certainly would recommend Moving Squad to all my family and friends.
Thank you for your awesome feedback! Moving Squad strives to provide all our customers with the optimum customer service they deserve. Therefore, knowing that your move was a positive experience really pleases us.
Sincerely,
Moving Squad
Reviewed Sept. 29, 2016
I was looking for moving companies online and Moving Squad seemed like a nice company. How their moving trucks are designed and how they had the layout of their website seemed professional. So, I decided to call them. The coordinator was very nice and very helpful. She went over a list of the different packages that they had with moving and the prices, and everything went really well. The quoted price was pretty accurate. There was only about $50 difference. The pickup and delivery crew was great. They were funny and were really nice, too. Everything went really good with Moving Squad.
Our team is please to learn of your successful relocation. We aim to please and it is reassuring to know that our personnel is keeping up with our strict customer service standards in order to provide our customers with the excellent service they deserve.
Thank you,
Moving Squad
Reviewed Sept. 28, 2016
The rep I spoke to at Moving Squad was delightful and very efficient. She told me exactly what the quote was going to be and then it was exactly that. The delivery guys were not only on time, they were absolutely amazing. I have used a lot of moving companies over the years and this is by far the best moving company I have used. It was a great experience.
We appreciate you vocalizing your moving experience. Our top priority is to provide the best moving service in the industry, and reading your review lets us know we are accomplishing our goals. We also want to wish you the best of luck at your new residence, and if there is anything you need from us in the future please do not hesitate to reach out.
Best regards,
Moving Squad
Reviewed Sept. 21, 2016
The price and the professionalism were the reasons I got Moving Squad for my move. The person who helped me estimate my inventory was different from the person who coordinated my move, but everybody was great. I would use Moving Squad 100 times again.
Thank you for your wonderful feedback. We are pleased to learn that we were able to exceed your expectations on your recent move.
Sincerely,
Moving Squad
Reviewed Sept. 19, 2016
Everything was great with the Moving Squad and they were the recommended company for the development. The moving coordinator asked for me to make a list from A to Z for all the contents in the apartment and we went from there. She gave me a quote and it was quite acceptable. The pickup and delivery crew were great on both ends. They were very professional and everybody I talked to were great, very personable, and easy. Everything was a great experience from top to bottom and all the way around.
We are delighted to learn of your positive moving experience. Thank you for sharing your feedback with our online customers. We sincerely appreciate the time you spent sharing your awesome moving experience online.
Best Wishes,
Moving Squad
Reviewed Sept. 18, 2016
A friend of mine used Moving Squad and he gave me the recommendation. The quote was very good compared to the other places. We moved about a month and a half ago and their rep was very helpful. The pickup and delivery crews were great and came earlier than the expected time. They called me beforehand to make sure I was okay with them coming a bit earlier and they were very efficient. The estimated time move was three hours and they did everything in two and a half. They also moved everything where it needed to be. They did a good job and they were pleasant to work with.
We are delighted to learn of your positive moving experience. Moving Squad takes pride in providing outstanding customer service and feedback such as yours lets us know that we are on the right track.
Best Wishes,
Moving Squad
Reviewed Sept. 16, 2016
We had a fabulous experience with Moving Squad. I had called about three companies and when I called them, they were very kind, cooperative, and very, very willing to work with me. The girl that I worked with was very, very polite and helpful. We had a bit of a problem because at the last minute, I had to call her and to reschedule the move. She told me not to worry and she’ll take care of it then she was able to change the date to the time I needed. Then I was a bit concerned about one of the young lads of the pickup and delivery crew because he had been in a car accident the day before but he was there and was on point. Still, if I moved again, I would use them and I would recommend them to anybody.
Our team would like to thank you for sharing your recent moving experience with our customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to see that we were able to exceed your service expectations.
Thank you,
Moving Squad
Reviewed Sept. 15, 2016
I called around several different places, had a lot of different quotes and Moving Squad's quote process was what made me go with them. It was the one that made the most sense even if it was not the cheapest. Unlike the other places I called, I went through with them every item out of both my apartments to get an accurate weight and estimate. Their transport organizer was the only person who offered that. There was, however, a chip on the paint in the hallway leading to my living room after they were done with the delivery. But I would definitely recommend Moving Squad.
Moving Squad is delighted to learn of your successful relocation. Customer satisfaction is our main concern and we strive to provide all our customers with optimum customer service. Your kind feedback let's us know that we are keeping true to our mission.
Best Wishes,
Moving Squad
Reviewed Sept. 9, 2016
When my mom called to get some quotes, she enjoyed talking to the girl who works for Moving Squad. They hit it off really well and she felt very comfortable with her. I had also seen the truck around town a few times so we felt pretty good going with them. My mom said that the moving coordinator was really sweet and very informative. I also spoke to another girl named Christina and she said their quote may be a little high but it can come in lower. Indeed, the foreman on the job that day saw that there wasn't much to move as they assumed and he got me a lower rate, which was great. He knew how to direct the movers, what should go on the trucks first, and how to maneuver. Everyone that we encountered has been very professional. I kept offering water to drink since it was really hot but they politely refused saying they have their own.
Thank you for sharing your wonderful feedback with our online customers. We sincerely appreciate your kind comments and we are pleased to see that we were able to exceed your service expectations on this move.
Sincerely,
Moving Squad
Reviewed Sept. 6, 2016
Overall, Moving Squad of South Florida did a really good job. Nothing broke which is always a plus. They weren't on time but it wasn't their fault. It was raining and they called and told me that they were running late. However, towards the end, they kept talking about getting their tip and I was put off by that. This is my fourth move in one year and I always tip at the end but when I paid my bill and didn't give a tip, they didn't finish putting the beds and the other things together. We tipped them anyway but I still felt that was not very nice.
Thank you for taking time out of your busy day to share your moving experience with our online customers. We sincerely appreciate your feedback and wish you the best of luck at your new location.
Best Wishes,
Moving Squad
Reviewed Sept. 4, 2016
We would recommend Moving Squad to anyone moving. I actually called three moving companies and speaking with Marsha the decision was made - "Moving Squad" was the movers of choice. She made the whole experience fantastic. She was kind and friendly. After scheduling the moving day I had to call a few days later to change the moving date; and Marsha said "no problem". Within moments she rescheduled it. My anxiety was gone. The morning of the move the team of three came. They worked proficiently and carefully, it was excellent. Thanks Moving Squad. A job well done!
Our team is delighted to learn of your successful relocation and we thank you for sharing your positive feedback with our current and future customers. Should you ever need assistance with relocation in the future, please do not hesitate to contact us.
Best Regards,
Moving Squad
Reviewed Aug. 28, 2016
The moving coordinator Stefano was very gracious to me and the delivery crew was very professional and courteous. I had three wonderful gentlemen come here and they were awesome and very nice. If I have something that I wanted to be placed somewhere else, they were very gracious about doing that. They were very agreeable with how we wanted things done. If I know anybody that needs to move, I would recommend them.
Thank you for taking the time to share your moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed Aug. 24, 2016
Moving Squad's rep was very helpful, precise and informative. They were prompt and they got the job done.
Thank you for sharing your wonderful feedback regarding your successful relocation with our customers. We sincerely appreciate you taking time to post your wonderful moving experience online!
Best Regards,
Moving Squad
Reviewed Aug. 23, 2016
Everything went pretty smooth with Moving Squad. We hired them due to their availability because it was short notice. The moving coordinator was easy to work with and understandable. We were satisfied.
We are pleased to see that we were able to provide you with the excellent service experience you deserve. Customer satisfaction is our main focus and we are delighted to see that we were able to exceed your expectations on your recent move.
Thank you,
Moving Squad
Reviewed Aug. 18, 2016
Moving Squad was absolutely fabulous. They've been very professional, efficient, and finished in a timely manner.
Thank you for taking the time to share your positive moving experience online. We sincerely enjoyed reading your wonderful review and we are sure our customers will find your feedback very useful. We wish you the best of luck at your new location.
Best Regards,
Moving Squd
Reviewed Aug. 14, 2016
I checked Moving Squad's referrals to see if they had any good feedback and the majority was good. They were professional with the paperwork. They were on time and did a great job.
Thank you for your awesome feedback! Moving Squad appreciates the time you spent sharing your positive moving experience with our online customers and we are delighted to learn that we were able to exceed your service expectations on your recent relocation.
Best Wishes,
Moving Squad
Reviewed Aug. 12, 2016
Moving Squad had a reasonable price. The moving coordinator was very friendly and helpful. He made all the estimates that I needed. Moreover, the delivery crew were on time, courteous and professional.
Moving Squad thanks you for your wonderful review and we are pleased you were satisfied with our services. Should you need assistance with relocation services in the future please know that we are at your complete disposal.
Sincerely,
Moving Squad
Reviewed Aug. 11, 2016
The Moving Squad are nice people. The guys who actually did the work were very friendly and I had no problems with them being careful on my belongings and arriving on time. However, they really are very expensive and they told me that it was going to cost $900 but I paid $1,500. But the Moving Squad did what I told them to do, which is very important.
Moving Squad honestly appreciates and thanks you for your wonderful feedback. Customer satisfaction is paramount to our success and we are more delighted to see that we were able to provide you with the optimal service that you deserve on your recent move.
Sincerely,
Moving Squad
Reviewed Aug. 9, 2016
Moving Squad were local and their reviews were good. They were who I initially contacted and the moving coordinator was fine over the phone and even overestimated which was good. The pickup and delivery persons were on time and professional, too. However, there are some of my things that we're going to move interstate, so they said they would handle the local things to the storage and then connect me to their interstate division, Colonial Van, which I was very unhappy with. Their connection with Colonial Van left a lot to be desired but I got excellent service from Moving Squad.
Our team appreciates the time you spent providing your positive feedback. Moving Squad values customer satisfaction above all other aspects of our operation and we are delighted to see that we were able to exceed your service expectation on your recent relocation.
Thank you,
Moving Squad
Reviewed Aug. 8, 2016
I had researched other moving companies, but Moving Squad gave me a deal that was very good. They set me a price and I didn’t want to have a surprise when I got to my destination wherein I'm owing the moving company more money, so I was very happy. The coordinator was Neal and he was outstanding. He communicated with me and assured me everything was going to be fine and it was just as he said. The delivery guys were great, too. They were very courteous, professional and hardworking. I had an awesome experience with Moving Squad and if I'm to recommend anyone, I'd definitely have them talk to Neal because he did an awesome job.
Thank you for taking time out of your busy schedule to share your positive moving experience with our current and future customers. Customer satisfaction is our foremost concern at Moving Squad and awesome feedback like yours lets us know we are on the right track.
Sincerely,
Moving Squad
Reviewed Aug. 6, 2016
Moving is very stressful for me but Moving Squad made it seem easy. They are prompt, professional, and polite. An absolute joy to work with.
Our team sincerely appreciates your wonderful feedback. Customer satisfaction is our main focus at Moving Squad and we are pleased to see that we were able to make your moving experience a stress free process.
Thank you,
Moving Squad
Reviewed Aug. 5, 2016
I did a search on the internet and I liked some of the reviews about Moving Squad so I went with them. The coordinator did a good job as far as estimating the number of items and boxes. It was a local move, from one floor to another. The delivery guys were on time and very careful with all items. It was a very good experience.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed Aug. 4, 2016
I had a wonderful experience with Moving Squad. I chose them for their price and from beginning to the end when they came for the estimate was a timely experience and just great. They were very professional. It's a long distance move and I appreciate the way that they did everything in a timely manner. They were very friendly and made the whole experience more lighthearted.
Our team is pleased to learn that your long distance move was done to your satisfaction. We value customer satisfaction and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a long distance mover, please keep Moving Squad in the forefront, as we are one of the leaders in customer satisfaction.
Best of wishes,
Moving Squad
Reviewed Aug. 3, 2016
The moving coordinator from Moving Squad was great and that was the reason that I hired their company. He was very detail-oriented and got a high level of service. He made the experience easy for me and is an asset for the company.
Moving Squad is delighted to see that you were satisfied with the level of customer service your moving coordinator was able to provide you on your recent relocation. We appreciate your great feedback and we wish you the best of luck at your new location.
Sincerely,
Moving Squad
Reviewed Aug. 2, 2016
I called another moving company and they told they didn’t do house moves so they recommended Moving Squad. I looked up Moving Squad online after that and they have pretty good ratings. I had somebody come out, and he looked at everything and wrote down specific details and pictures of everything that we have. Then I asked him for a quote and they said they would give me a quote a couple of days later. I never heard from him though, so I had to call them five days later and then they gave me the quote. But something was wrong with the computer when they sent it and they didn’t know exactly what it was. They had to resend it, which was not a huge deal. It was $400 cheaper than Two Men and a Truck, and they said they’d bring four people instead of three for six hours of work, so I decided to go with them. They were fast, professional and it was a good experience overall.
Thank you for sharing your positive moving experience with our current and future customers. Moving Squad is sincerely pleased to learn of your successful relocation.
Best Regards,
Moving Squad
Reviewed Aug. 1, 2016
Because of their good price, we contacted Moving Squad when we had to move, and our experience has been good. The moving coordinator was responsive. The pickup and delivery people were on time. I’d recommend them.
We sincerely appreciate your wonderful feedback and we are delighted to see that your recent experience with Moving Squad was a very positive one.
Best Wishes,
Moving Squad
Reviewed July 31, 2016
I moved within Aventura and chose Moving Squad to do it because of the good reviews. The quote they gave me was good, too. The moving coordinator was generally professional. I wouldn’t call the pickup and delivery crew outstanding but they're okay. They were on time but they missed the washing machine. I showed them the first time they came in that the washing machine is gonna be moved but then I forgot to remind them with all the mess and they also forgot. I then needed to make another appointment so that they would come again just to move the washing machine and I paid extra for it.
Delivery was the best part though because it was fast. It’s around four and half hours so the timeline was very good. What I would recommend Moving Squad to do is to use a system where they can check items that were moved and not moved so that they don’t miss anything, especially the big items. My expectations were met given that it's an in-city move, but it could’ve been a little bit better because of the mistake.
We appreciate the time you took out of your busy day to share your feedback with our current and future customers. Customer satisfaction is our main concern at Moving Squad and we are glad to learn that your recent move was a successful one.
Sincerely,
Moving Squad
Reviewed July 27, 2016
My wife called one company but when I got a quote from Moving Squad, they were quite a bit cheaper. We moved last June 10 and had a very positive experience with them. I talked to the gal in the office over the phone. Everything was very clear and it went very smooth. The delivery crew were very polite, hardworking and were fun to be around. It took them four hours from pick up to drop off, however, they were a little late because they had to find a third person which took an hour. Other than that, we were very happy with the service and everything was very clean.
Thank you for taking time out of your busy schedule to share your positive moving experience with our online customers. Moving Squad sincerely appreciates your wonderful feedback and we are delighted that we could provide you with the excellent customer service experience that you deserve.
Best Regards,
Moving Squad
Reviewed July 26, 2016
Moving Squad was great. I was very satisfied with my moving coordinator and the delivery team was on time.
Our team is pleased to learn that your local move was done to your satisfaction. We value customer satisfaction and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a local mover, please keep Moving Squad in the forefront, as we are one of the leaders in customer satisfaction.
Best of wishes,
Moving Squad
Reviewed July 25, 2016
Moving Squad was recommended to me by a neighbor. Last June, I needed their service and my experience wasn't good. Three men arrived to do the move. Everything was ready to go and the move was only a mile from the origin to the destination. It was a very hot day. My wife and I left for the other location, after seeing them load their truck and come over. They worked very hard and after a while, they had most of the stuff in the house and everything seemed to be going okay. I said that we're missing a refrigerator and a bedroom set. They said they didn't want to put it on the truck and were going back to get it. I thought that was unusual.
They left and after a while, I got a little anxious as they should have been back. They arrived when I went out. The bedroom set came into the apartment and they unwrapped it and set it up and it was okay. The refrigerator came in, wrapped in a plastic wrapper and it couldn't go in place. So I told them to just put it in the living room and leave it right there, which they did.
A couple of hours later, I had a contractor come to my home and he was going to do the work necessary to install the refrigerator. He looked at the refrigerator and said something was wrong with it. He cut the tape that was still on the refrigerator and the refrigerator had been dropped. The doors of the stainless refrigerator were marked badly and the hinges were broken and bent. The butter tray inside was smashed. All the shelves were in disarray and falling out of the refrigerator. It looked like the refrigerator was dragged behind the moving truck.
The refrigerator was 360 pounds. They concealed that fact that they dropped it and left it in my home. I found out about it a few hours later after I had given them a considerable tip, which was against my better judgment. I gave them a tip which was half of the cost of the move. Had I known that the refrigerator was in that condition and they were trying to get away with it, I wouldn't have given a tip. I contacted them and at first, they tried to deny it but it's obvious. They said that they needed pictures. I sent them all the pictures not knowing that movers have a standard contract which denies me, the consumer, the value of the product unless I purchase additional insurance.
The maximum amount that they are giving to any product is $0.60 per pound. They go by the weight and at $0.60 a pound, I should get a check for $200. Refrigerator is $2,500. It wasn't okay And of course, knowing what I know now, I would have taken additional insurance for that kind of stuff. But what bothers me is that I gave them a $300 tip and it was concealed damage that they tried to get away with. I spent $900 for the total move which was about a mile radius. I now have to pay for a whole new refrigerator but only got $200 as reimbursement.
Reviewed July 22, 2016
I got Moving Squad for their price and their moving coordinator was great. I spoke with him over the phone and I'm happy with the quote. It was an easy process. The pick-up and delivery crew were very nice. They were on-time and the pick up to drop off only took a few hours. It was a very good experience.
Thank you for taking the time to share your long distance moving experience with our current and future customers. Customer satisfaction is our top priority and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a cross country mover, please do not hesitate to reach out to us.
Best Wishes,
Moving Squad
Reviewed July 21, 2016
Excellent in every phase of the moving process.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed July 20, 2016
I used Moving Squad and had a wonderful and very satisfactory experience. All interactions were done by phone and the process was very easy. Their delivery crew was excellent. They dropped off my stuff the next day which I was okay with.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a local mover. We wish you the best of luck in your home.
Sincerely,
Moving Squad
Reviewed July 16, 2016
Moving Squad was recommended by a friend of mine, but I don’t know if I would choose them again. Apparently my move was supposed to be the first one in the morning, but I didn’t get them till later. They were also very expensive in general. I didn't like them changing the price quote towards the end. The moving guys were nice and very professional but there was a couple of mishaps where a guy almost got into an accident and fell off the cart. He could’ve been seriously hurt, but luckily he wasn’t. Also, a very expensive armoire that they put on literally fell off. When I saw them coming down the ramp, it literally started tilting one way and they just lost control of it. It got all scratched up in the front. The owner gave the crew a hard time making me feel very uncomfortable. The workers picked up the slack on his behalf and he’s lucky to have them. Also when they picked up, they were talking about extra charges to which I said no way.
Reviewed July 15, 2016
I dealt with Moving Squad before and it was an excellent experience. The moving coordinator was great, very helpful and understanding. The only issue was when I’ve talked to the first coordinator over the phone, I didn’t really understand the pricing. But it was fine once I got to understand it, because I didn’t really have that much stuff to move. The delivery crew was very friendly and interactive, and the service was excellent. It was an outstanding experience.
Thank you for taking the time to share you moving experience. We have a top priority of customer satisfaction, so to read that your relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a local movers please do not hesitate to contact us.
Sincerely,
Moving Squad
Reviewed July 14, 2016
I have to say this company is the friendliest, most efficient mover we have ever dealt with. My son works for the airline so he typically moves every other year. We used them 2 times in S Florida and a 3rd time this May to bring him up to Central Florida. They are prompt & courteous! I cannot say enough about them. I am a business owner and wish I could find the type of staff they employ. Thumbs up. 5 stars. Thanks for making us so stress-free.
We at Moving Squad sincerely appreciate your wonderful feedback. Customer Satisfaction is our main focus at Moving Squad and reviews like yours let us know that we are on the right path.
Best Wishes,
Moving Squad
Reviewed July 13, 2016
Moving Squad was responsive to my call and quick to give me a flat fee quote. It was good with the moving coordinator and overall, a good moving experience.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed July 12, 2016
The two drivers from the Moving Squad, the ones that loaded and unloaded, were great. They were on time and worked their butts off. I was very pleased with the speed and efficiency in the way they loaded. The moving coordinator was very great on the phone as far as I explained what I had, he wrote it down, quoted a price, went back and forth and I confirmed with them if it's a flat rate and they said yes. However when it came time at the end they tried to get more out of me. They tried to say, “Oh no, you had more.” So there was a little confusion there and I was very upset about that. But I stood my ground and refused to pay. I didn't realize that person who made the deal with me didn't have the authority to promise me a flat rate no matter what.
Reviewed July 3, 2016
I was happy that Moving Squad came to the house to do everything. For our move, I interviewed two different companies and went to their websites. Before I chose I also went to ConsumerAffairs and Consumer Reports. The other company we’re considering got terrible, terrible ratings. Moving Squad on the other hand was very highly rated and had a tremendous amount of good reviews on Consumer Reports. So that really clinched it for me. Because my husband had talked to somebody on the phone who was very good, helpful, and informative. We interviewed three different people and what made the difference was going on to Consumer Reports.
The moving coordinator sent over a detailed listing and I reviewed and clarified it before sending it back to him. He adjusted his paperwork. We went back and forth a few times before we had a comfort level with what we had agreed that we wanted them to move. The pickup and delivery crew were on time and they were terrific, friendly, hardworking, and cheerful. They definitely knew what they were doing as each had different roles. Some people were really good at packing while some are in the truck receiving and making things fit. I had no complaints at all and would highly recommend them.
Thank you for taking the time to share your local relocation story with our current and future customers. Customer satisfaction is our top priority at Moving Squad and we are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you.
Best wishes,
Moving Squad
Reviewed June 22, 2016
Moving Squad was recommended by the association of the office where we moved into. All went well with their moving coordinator, and the pickup and delivery crews were on time. They were very supportive and very helpful. They did their job very well. All in all, it was a great experience. I would recommend and use them again which is probably in about six months.
Thank you for your feedback. Moving Squad always aims to provide our customers with an optimal customer service experience. It is comments like yours that let us know we are meeting our ultimate goal of complete customer satisfaction.
Best Wishes,
Moving Squad
Reviewed June 22, 2016
Delivered as promised.
We sincerely appreciate your kind feedback and we are glad to see that you were satisfied with our services.
Thank you,
Moving Squad
Reviewed June 21, 2016
The company neglected my business, a 1 bedroom apartment and a motorcycle (no large furniture). I had to chase down the supervisor Mr. ** during three days after moving to find out where my motorcycle was despite of the initial commitment (made weeks before) of moving everything the same day. My motorcycle (that was the very first thing we discussed when I hired your business) was being delivered 4 days after what we agreed. The time I wasted both personal and professional during those days chasing down my motorcycle isn't quantifiable. Mr. ** couldn't tell me enough excuses and lies during those days. Initial quote 1.2K, finally paid 1.5K, lost two days of work. Never received a call, a discount or a refund, an apology. How would you feel?
Reviewed June 21, 2016
Great service. On time. Everything was as promise. I will definitely use them again.
Moving Squad sincerely appreciates your great comments. Customer satisfaction is a crucial component of our operation and we are pleased to learn that we were able to provide you with the excellent customer service experience you deserve.
Sincerely,
Moving Squad
Reviewed June 21, 2016
Top notch service from Ernesto and his crew. They showed up on time and were very efficient during the entire process. Very courteous and professional and would recommend them to anyone considering a moving company.
Our team would like to thank you for sharing your positive moving experience with our present and future customers. Customer satisfaction is our main concern at Moving Squad and it is feedback such as yours that lets us know we are on the right path.
Sincerely,
Moving Squad
Reviewed June 19, 2016
I called other companies to get other bids. A guy from American Van Lines came down and wanted me to buy crates and a $300 or $400 worth of packing supplies, etc. I didn’t like him. And then there was another company. I called Better Business and they told me, "Don’t call them back. They're very, very bad." They also said they don’t show up at the time they're supposed to. Then I called Moving Squad and I liked the way they talked. Gomez who was the rep I spoke with was a very personal guy.
Our team sincerely appreciates your well received comments. Customer satisfaction is a prime directive at Moving Squad and we are glad to see that we met your service expectations on your recent move.
Best Wishes,
Moving Squad
Reviewed June 16, 2016
Moving Squad made it smooth and easy for me. I had no issues at all. The owner was really informative. He told me everything outright straight up and I liked that. The pickup and delivery crew were on time and they were very professional. They also kept with the price they quoted me.
Thank you for sharing your moving experience with our current and future customers. We sincerely appreciate your feedback.
Best Regards,
Moving Squad
Reviewed June 15, 2016
Moving Squad's coordinator was very nice, efficient and very helpful. Furthermore, the pickup and delivery crew were on time, very patient and courteous. They're also very accommodating and understanding of my special circumstances when we couldn't get into the gate at my new place. And even if they had to move everything from storage for me, they worked very well and got everything very quickly. I was happy with their services this time.
Thank you for sharing your moving experience with our current and future customers. We at Moving Squad consider customer satisfaction our foremost concern and we are delighted to see that we were able to provide you with the excellent customer service experience you deserve.
Sincerely,
Moving Squad
Reviewed June 13, 2016
Moving Squad's biggest problem is that they put the onus on the consumer who's least experienced to create the estimate while other companies came out and created the estimate. The estimate was off significantly in terms of the amount of time it was going to take. The guys were fine, but when they arrived, they didn't have enough boxes. It took them about as long to pack as we estimated, but when we arrived, it took them much longer to unload and this was an easy unload. They had to travel, and I don't think that it was estimated in because when they realized how many hours they were traveling, they just started to dump things and ran. The garage was dumped full of things, which I'm still trying to sort through. Moving Squad would not be a company I would use again. It was disappointing and I haven't gotten back to them because I just don't want to deal with them anymore.
Reviewed June 8, 2016
Moving Squad has a better price compared to others. My daughter goes to school down in Miami so this is my second time using them. They pick up her stuff and take it to some storage and when she returns to school, they pick up her stuff again and deliver it back to the dorm room. They always call prior to them arriving and they're always prompt. They're definitely professional. My overall experience is excellent.
Thank you for your sharing your wonderful feedback with our current and future customers. We at Moving Squad take customer satisfaction very seriously and we are extremely pleased to see that your move was a success.
Sincerely,
Moving Squad
Reviewed June 7, 2016
The lady from Moving Squad that I spoke to was very detailed - she explained everything. The cost and time period wasn't quoted in the price. I didn't have that much furniture and most of the stuff was already packed so they only had to put blankets over it - it was done within six hours. The movers were pretty friendly and if there was anything I wanted done in my way, they did it like so. Provided that it was safely done for them, they complied with my instructions - that pleased me.
Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck in your new home.
Sincerely,
Moving Squad
Reviewed June 5, 2016
The customer service guy named William from Moving Squad was very helpful, walked me through every step of the way, and was awesome. There were four guys at pickup and three guys during drop-off. They were ahead of time and were awesome all the way. Those guys were professional and knew what they were doing like the way they were stacking items. We only got one glass that was broken, but that was nothing. Everything was okay.
Moving Squad sincerely appreciates your feedback. We are very pleased to learn that your moving experience was a positive one. Should you or anyone you know ever need assistance with local relocation services, please do not hesitate to contact us.
Best Wishes,
Moving Squad
Reviewed June 1, 2016
I was moving from a condo to a house and I chose Moving Squad among other companies mainly because of their cost. They asked a few questions - the size of it, how many bedrooms, whether or not there was gonna be boxed. The pickup and delivery crew was on time. Also, whenever they asked me a question or I asked them to move something because it wasn’t positioned properly, they moved it. Moving Squad is really professional. They work within the estimated time and cost. I’ve used movers before and all of a sudden there’s another charge here and there and that was not the case with Moving Squad. Everything was upfront and on key.
We are pleased to learn that you were satisfied with our services. Moving Squad strives to provide our customers with an optimum customer service experience and feedback like yours lets us know that we are on target.
Best Wishes,
Moving Squad
Reviewed May 30, 2016
We had everything moved last month by Moving Squad. I was charged more money but it's okay. Their people do a good job and I'm very satisfied with them.
Thank you for taking time to review our services. We are pleased to learn that you are satisfied with the services rendered for your move.
Best Regards,
Moving Squad
Reviewed May 29, 2016
Super efficient and kind. Was a free stress moving experience. Recommend without any doubts.
Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck at your new home.
Sincerely,
Moving Squad
Reviewed May 28, 2016
Everything was excellent with the moving coordinator of Moving Squad. The pickup and delivery crew were on time as well. They went above and beyond in loading the truck. And they were fantastic when they arrived here to my new place, unloading and putting the stuff where it belonged. Moving Squad were courteous and professional as any moving could be.
Thank you for your wonderful feedback. Customer satisfaction is of the utmost importance at Moving Squad. And, we are glad to learn that we were able to provide you with the outstanding customer service you deserve.
Sincerely,
Moving Squad
Reviewed May 25, 2016
I spoke with the moving coordinator of Moving Squad of South Florida over the phone, gave him some basic description about what I wanted to move, when I wanted to do it, and other specifications. They told me about the weight, what I was going to need for my furniture insurance, and the time available to do the move. It was an excellent experience with them.
Your kind feedback is much appreciated. Thank you for taking time from your busy day to share your positive moving experience with our current and future customers.
Sincerely,
Moving Squad
Reviewed May 19, 2016
I had an excellent experience with Moving Squad. They were referred to me - my fiancé used them when he moved. Our coordinator was spot on with her estimate. I appreciated that it was very quick and easy, and that’s something you don’t get very often. The pickup and delivery crew were courteous and were on time, and I appreciate that too. The last few times that I've had other moving companies, they were late and it's been a big hustle. I've recommended Moving Squad to several friends who are also moving and I'll continue to refer people to them.
Thank you for sharing your moving experience with our customers. We appreciate your business and we are pleased to learn that we were able to meet your service expectations.
Best Wishes,
Moving Squad
Reviewed May 14, 2016
Moving Squad of South Florida was great. I used them last year and they gave me a great service. They made everything very easy. The process was quick and fast. They were on time and the crew was professional and courteous.
Thank you for your feedback. Moving Squad always aims to provide our customers with an optimal customer service experience. It is comments like yours that let us know we are meeting our ultimate goal of complete customer satisfaction.
Best Wishes,
Moving Squad
Reviewed May 12, 2016
I have made several moves in the past and was not happy with the previous company that I had. When I went online, the ad from Moving Squad was very attractive and inviting. Cynthia, their moving coordinator, was wonderful. I had to make a couple of changes during the time before I moved and she was very friendly and everything went smooth. I was also pleased with the pickup/delivery crew. They arrived two minutes before I did, called and told me they were here and I was just down the street - the timing was perfect. They were very quick, professional and moved everything in very well. I would recommend Moving Squad to anyone and I would certainly use them again.
Moving Squad thanks you for taking the time to share your moving experience with our customers. We are pleased to learn that Moving Squad was able to provide you with the on time and seamless service that you deserve.
Thank you,
Moving Squad
Reviewed May 11, 2016
I spoke to the guys from Moving Squad of South Florida and they were very friendly and to the point. The bottom line was there was no beating around the bush over the phone. The whole experience was great, from the phone calls to the actual move. They were wonderful and very professional. The quote they gave me was reasonable so that was good. Everything was really excellent, and the two gentlemen movers were very efficient, thorough, careful and nice. Nowadays, that’s really hard to find. Their customer service people and their politeness were hands down phenomenal and they worked very well together. I would definitely recommend them.
We are delighted to learn that Moving Squad was able to meet your service expectations. Thank you for sharing your positive feedback and moving experience with our customers. It is feedback like yours that helps our potential customers reach and educated decision regarding the best choice for their moving and relocation needs.
Best Wishes,
Moving Squad
Reviewed May 8, 2016
Moving Squad is the best moving company. I mostly interacted with a nice young lady whose name is Kristina. I called her several times for questions which she all answered. I also expected the quote to be far expensive than what it was. Everything was very well done. In fact, I wrote a comment on the bottom of the receipt that went back to the company directly complimenting the men on how they were polite, quick, fast, efficient, and careful. I already did recommend Moving Squad.
Reviewed May 6, 2016
I called Moving Squad and got an estimate. The quote was okay and reasonable for a move that was within the same building. The guys sent out were nice and very helpful, but they didn’t come prepared. They didn’t come with any tools. I had to wait until the office where I live opened at 9:00 and get the tools for them. Otherwise, they would have to leave and go to the office. So what they did was they started moving the stuff that didn’t need to be put apart until the office opened and I was able to get the tools. But I worked it out for them, they didn’t work it out for me. And because they didn’t have the proper tools, my beds were not tightened well. I had to have somebody come in and tighten it which made me spend extra money.
Reviewed May 3, 2016
Moving Squad offered to bring four people on versus three so I chose them over another moving company. The moving coordinator was excellent and the pickup and delivery crew were early. Moving Squad was fantastic and they really cut me down within a half hour of what they said they would have and really worked themselves to death to get it done. They performed just as they said they would.
Thank you for taking the time to share your positive moving experience with our present and future customers. We sincerely appreciate your feedback and wish you the best of luck with all future endeavors.
Best Wishes,
Moving Squad
Reviewed May 1, 2016
The price was great, and the movers were nice. But I don't know if I'd go back with Moving Squad of South Florida. The head guy who runs everything complained a lot, but he was great as well. He came in and didn’t want to carry anything up the stairs, but he tried hard to do some things. They were young and complained a lot. But other than that, everything else was great. The only thing that was negative is that some things were broken. My daughter’s vanity broke and they said it broke because it's old, but it's only four years old and if the movers would've taken the time with it, it wouldn't have broke. Also, they didn’t take everything apart like they should have.
Reviewed April 29, 2016
It was a great experience moving with Moving Squad. They were ahead of the schedule, we all worked together, and it was a smooth process.
Thank you for taking the time to share your relocation experience with both current and future customers of Moving Squad. Customer Satisfaction is our top priority at Moving Squad. If there is anything you need in the future please do not hesitate to contact us as.
Sincerely,
Moving Squad
Reviewed April 27, 2016
Their moving coordinator and delivery crew were very professional and reliable. I told them the things that I want to be careful with, and I recommend Moving Squad to my friends and anybody who wants to move.
Reviewed April 26, 2016
Everything was great with Moving Squad. It was good with the moving coordinator and the delivery team was very professional. There was an issue at the end because we didn't have enough space. It was hard to do everything over the phone, whereas some of the other moving companies come out, because sometimes things are forgotten. But overall, I was satisfied. I would recommend them, but I also I would recommend that they should be a little more thorough.
Reviewed April 21, 2016
I looked online for different movers within the area and their reviews, and ended up with Moving Squad. Their rep overestimated the time frame but she told me that they normally do that. It wasn’t a problem because I had moved myself the first time, so I knew it wouldn’t take as long as she had said. The movers were great. There was no problem other than they couldn’t get some of my furniture in the upstairs of my house. But it had nothing to do with them. It just wouldn’t fit. Other than that, everything was easy and they did a good job. I would recommend Moving Squad.
Reviewed April 19, 2016
The whole experience with Moving Squad was excellent. The quote was very accurate - I was quoted seven hours and it turned out to be seven-and-a-half. The pick-up and delivery crew came on time, too. They were very careful going up the house so there's no damage to the walls, and up to this point we haven't found anything damaged.
Reviewed April 17, 2016
I was online picking which company gave the best rate, and everything was excellent with the Moving Squad of South Florida. I had no issues at all. Everything was well conveyed and well-communicated. Their crew was fantastic. They were courteous and efficient - they did everything. My experience with them went without any complications.
Reviewed April 15, 2016
The first person I spoke with from Moving Squad was pretty nice. He explained everything to me - what was going to be done, how much it would be, etc. I had a previous experience with another mover who did not explain all the details and how things were going to be. There were also hidden fees but Moving Squad didn’t have those. Everything was pretty smooth so there were no surprises on the day of moving. Though the delivery crew weren't on time, they called to say they were running late because whoever they were doing first did have a little delay for an hour or so. I was at work at that time but I spoke to them on the phone as they came in. They were pretty good.
Reviewed April 14, 2016
Moving Squad was super and went above and beyond. The people did a very good job and nothing was broken. They had very heavy pieces and really handled them. Everything was done satisfactorily. The only thing is that an expensive bag has not turned up and I don’t think it’s going to show up. It wasn't at my next door neighbor or at a very close friend's home where I dropped off pieces at. The only possible thing is that it may have been left on the truck. It's an autographed bag by Jack Nicklaus and it cost me a lot of money and I can’t replace it. It has some putters in there that I can’t replace either. It’s very upsetting. If we had left something on the truck and it wasn’t reported that they left it on there, that’s not a good thing.
Reviewed April 13, 2016
The Moving Squad's dispatcher gave me a good quote. He seemed very nice and their service was very good - it was no problem even when I called to change the move date. The moving crew was also very nice and helpful. They got the job done very quickly and nothing got broken during the process. I'd recommend this company.
Elizabeth,
A good quote is always based on all the information that a customer gives our dispatch team, so thank you for working with us to make sure your quote was an accurate one and that your move was an easy one. We pride ourselves on having some of the hardest working "Squad" movers in South Florida!
-The Moving Squad
Reviewed April 11, 2016
Moving Squad was originally priced higher than others but they ended up matching everyone else and seemed very professional so I chose them. The moving coordinator was very helpful and the pick-up and delivery crews were on-time and very nice. My house was completely empty when the guys dropped the stuff off. They've set-up everything I might need them to be so that was good. The experience was easy and simple.
Reviewed April 10, 2016
I have used Moving Squad before. They were very right on point as far as with the information. Everything was pretty accurate. The experience with them was very good.
Reviewed April 8, 2016
Moving Squad was excellent, loved them. They were local. They were also polite, fast and were protective of my good stuff. I had a very good overall experience. I’ve moved before but I’ve never had the crew that I had. I would request that crew if I had to do it again. I also recommended them to somebody else in my neighborhood.
Reviewed April 6, 2016
I chose Moving Squad over another moving company because of their price range and availability during the time frame I needed. They gave me a reasonable quote compared to other places that I called. They got the information from the initial lead to find out what I was moving, where I was going, and where I was coming from. Then, we established a date and moved. The pick-up and delivery crews were on time. It was a very good experience and I was happy with their service.
Reviewed April 4, 2016
I’m not satisfied with Moving Squad because the people who moved me were trying to force me to give more money for a tip. They got mad because I gave a reasonable tip and they wanted me to give $50 for each one. They also came a little bit late that day, but it was fine because there was traffic. And some of my items became broken. They damaged a little bit of one of the flooring on the new apartment and I had to make them repair, but they never responded. The person who made the quotation estimated in the right time that I needed, but the moving crew that they sent were not professional people.
Reviewed April 2, 2016
My experience with Moving Squad was very nice, quick, and easy. The moving coordinator was good and the delivery crew was very on time. It’s not a good experience moving anyway especially two houses into one. But they told me, "I know it’s very nerve-wracking, but we’re here to help you." So it was a very nice thing that they said. It kept me calm.
Reviewed April 1, 2016
I looked around for a moving company and one of the sales reps at Moving Squad quoted me a good price. They did a great job and I was very happy with all the excellent service that I got from them. What they said was what they did. I wasn't conned. I would recommend them and would definitely use them again.
Carlos,
Thank you for sharing your local moving experience with other Consumer Affairs users! We strive to always provide professional, timely and affordable moving services.
Good luck at your new residence,The Moving Squad
Reviewed March 29, 2016
Just a wonderful experience from beginning to end. From the initial phone contact with the office to the updates/confirmations and the actual move. Everything as promised. Will definitely use again when needed.
Reviewed March 29, 2016
Moving Squad's prices were a little bit higher than the prices of other companies so I based upon their interaction and their website in how documented they were in their review and decided to go with them. The moving coordinator and I discussed it over the phone, he sent a follow-up email and then they confirmed the same amount for the final move. Everything has been very easy. Plus, they had a great crew - I had four guys who moved us and they moved the five bedroom house within about five hours. Moving Squad was an on-time and dependable moving company.
Reviewed March 24, 2016
Moving Squad's overall history, performance, and the person I spoke with there got me to choose them. I did some research on Moving Squad and they came out pretty good. They were not the lowest bidder but they were not the highest bidder overall. Benny, the moving coordinator, was very cordial, nice and explained everything. He required $50 deposit which I agreed to and said that Moving Squad always has a veteran on the moving.
The moving crew got to the pick-up site 20 minutes early. It was a pleasure working with them. They forgot to bring two lamps with them so I had to toss those at the back of my car but my only complaint is that they upended two desks instead of putting dollies under them and wheel them out. I didn't empty the desks out because I never expected the crew to upend it, so the contents were all over the place. I still gave them a good rating despite that since it's not really a big deal in the larger scheme of things. They disassemble and reassembled what they had to when they arrived at the delivery site and placed items where I asked them to place it. They were very cooperative, amicable and professional.
Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location.
Sincerely,
Moving Squad
Reviewed March 21, 2016
The two gentlemen who came were wonderful. They were so helpful, patient, careful with everything and did a great job. Everything was moved perfectly. Moving Squad was excellent. It was a seamless move. They gave excellent service and I would highly recommend them.
We appreciate the time you spent providing feedback on the moving services you received. It is feedback likes yours that allows our future customer to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home.
Sincerely,
Moving Squad
Reviewed March 17, 2016
The moving coordinator of Moving Squad was very good. Their pickup and delivery crew were on time, courteous and did a good packaging. The only thing is when they arrive they negotiate their tips at the end and I didn't like that.
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors.
Thank you,
Moving Squad
Moving Squad of South Florida Company Information
- Company Name:
- Moving Squad
- Address:
- 1441 SW 29th Ave
- City:
- Pompano Beach
- State/Province:
- FL
- Postal Code:
- 33069
- Country:
- United States
- Website:
- www.movingsquad.com


