New Start Relocation Reviews

New Start Relocation was absolutely awesome. I had to move my parents from Florida to Texas and they were awesome. Very responsive to all my needs and the the guys they sent were professional and courteous. Couldn't ask for a better company. Thanks guys!!

This team was absolutely amazing!!! A huge thank you to the team: Scott, Joseph, Matt, Oscar, Hugo and Danny!! They all work well together, communicate, provide quality work and have fun doing it! We highly recommend and will definitely be using their moving services again!!

Matt and his team exceeded all my expectations! Everything went smoothly and efficiently. They were friendly and took great care with the belongings. The price was very reasonable for the amount of work, and compared to other quotes. The team really went above and beyond, definitely recommend them!!

We’ve worked with Oscar and his team on two very different jobs: packing and moving and unpacking a household of five, and moving a very large, very heavy commercial cooler. In both cases, they were professional, good natured problem solvers. Still not sure how they managed that cooler. :) Oscar’s ability to orchestrate and manage these moves was amazing.

I had a good experience with New Start Relocation, the guys were very polite and got the move done in a good amount of time. Unfortunately, my table top got scratched during the move, they took responsibility and wanting to make it right. Accidents happen; it’s how a company chooses to deal with it, that shows who they are. Hugo‘s willingness and responsiveness in taking care of the issue to make it right has been wonderful. Because of this, I would recommend them to anybody.

They answered the phone each time I called. They asked great questions about the washer and dryer to be moved. Oscar and Matt did the job on short notice, they were clear with timing and pricing of move, I am glad to have found them and will use them again!

If it was possible to give less than one star on this review, I would. I am sitting right now while this company is on the phone with a “foreman” working out why after two video tours, countless photographs and multiple conference calls the local movers who have shown up want to charge us $15,000 more than the estimate, including for flights of stairs in the house we’re leaving & the one we’re moving into despite that being known for the estimate. I would not recommend using this broker. We feel completely conned. Buyer beware.

Matt, Madison and Oscar ROCKED it today!! Extremely persistent making sure our moving experience was seamless. This is the second time we have used this team and can not say enough good things about how hard they worked for us. Thank you so much guys!!

Do not use this company. They are brokers, which means all they do is sign you up with a contract with prices and delivery dates that are not guaranteed. They use second parties for deliveries, which is not disclosed at the time you sign up and pay them the deposit. My initial contact with this company was with a person by the name of Nickolas who is a scamner and a cheat. He puts so much pressure on you to sign up for the great deal he is offering right that minute and guarantees you delivery and prices that absolutely did not hold up. I could never reach him after the initial contact, as all other employees cover up for him and he is unreachable.

We had Madison, Scott and Joseph help us move today and we were so stressed about it but they made the move happen so fast and easy. They went over and beyond with helping us. Thank y’all so much for y’all’s help.

My move started great w/ my orig. rep then things changed when he left due to personal reasons & beliefs. Things became unstable, questionable, uncertain, misleading & frightening wishing I had a way outta the whole situation, a lot of promises made little to non kept.....1 red flag after another. Simple questions w/ simple answers became nerve wracking to get. Then the non speaking English truckers came w/a hidden agenda that could of cost me over 7g which for that kinda money were ready to work for but when I said NO! I barely got any of my storage home eing told they didnt have time to waste. I even drove to get them drinks w/ no thank you at all. Was as if expected of me. The little I got cost me alittle over 2g which wasn't worth the trip for. I feel taken advantage of & scammed by these people.

I wish I did not go on word of mouth with this company. I was asked questions based on my move and how many bedrooms, asked where I would like to say budget wise so I was quoted 3,999.98 and then two days later to go over my items. Was then told I may need a different truck for my belongings and had to pay an additional 6,0000. They then placed my things in a warehouse when I asked for a straight move from Nj to Atlanta. They then lost my belongings and broke 2 of my television and have not found my things or replaced any of my TVs.

Awesome experience. Great people - we called with many questions about our move and concerns. Amerisafe helped put our minds at ease, they took all the worry out of the situation and helped us greatly - answering all our questions and easily working with what we needed. Definitely worth your while to contact them on your next move. Highly recommend!

This is the 2nd time we have used New Start Relocation in a month. Today they moved us into our new home. Madison and Hugo were amazing. Fast, efficient, and able to problem solve at getting large pieces of furniture in the door. Thank you New Start Relocation.

Seriously, the best experience we could of hoped for! They were Amazing! So sweet, courteous, and full of energy! How they do what they do and maintain a constant smile, matched by an even better attitude, is beyond me! I really can’t say enough good things about this group of guys! They’re a fun group! I can’t thank them enough for making this move the most enjoyable moving experience, to date.

All of the gentleman that showed up to move us were amazing. There were reliable very kind and hard working. They were also very accommodating. I would like to personally thank, Oscar, Matt, Hugo, Nick, Scott and Madison.

Punctual, polite & professional! Oscar, Nick & Hugo did a great job with our relocation. Nice guys and really took care when moving our belongings. They made moving easy and stress-free. Highly recommend New Start Relocation and will definitely use them again!

This is the 2nd time we have used this company. They were excellent the first time and amazing the 2nd time! It was a very complicated and heavy move for 2 homes and everything went very smoothly, very carefully, and very efficiently! We highly recommend Oscar, Hugo. And Nick! So kind, helpful, professional and constantly went above and beyond our expectations!!! Thank you! Thank you!

So far, my experience with Lawrence ** has been very positive. Communication has been smooth, professional, and prompt throughout the booking process. Anytime I had questions or needed updates, I received clear explanations quickly, which made the process feel much less stressful. We also had to update our destination after booking, and everything was handled efficiently and professionally. I appreciate the responsiveness and customer service so far and look forward to completing the move process.

Nick and his crew are literally the BEST of the best. I’m a single mom and even with my 2-year-old running around, the boys had such a great attitude and even interacted with my son, and just all together had such a great vibe. The owner is very responsive to any questions you may have and is very professional. I refuse to hire any other moving company again.

Do not use this company. Jamie has taken advantage of a veteran from start to finish. We were told that we would have a 15 foot truck show up back it up. We were quoted one bedroom apartment they refused to review the phone call and keep telling us to refer to the contract that showed up a day before the movers did, but we had to pay an advance without a contract. Total bait and switch do not use this company. Also, this veteran has a funeral to attend on Monday that he’s supposed to be in his uniform but his uniforms are with the movers. Zero integrity!

Job well done Oscar, Matt, and Madison! Thank you so much for helping us get the kiddos out of the house LOL. Seriously, you guys made us happy; arrived early, worked well as a team, did not waste time, and delivered all our stuff safe and sound. Hugo, these boys represented you well. Thank you, guys.

They moved my 3 bedroom home and did an excellent job. They had to make 2 trips, but were very efficient. They asked the entire time where I wanted items placed and reassembled anything they took a part. I would highly recommend them and would definitely use again if I ever need any moving services.

This company's trash. I hired them to move my property from Alabama to Colorado. They up-charged me when they picked up my property in Alabama, then refused to deliver my property in Colorado for nearly six months. I had to sue them in federal court. Case No. ** can be found on PacerMonitor. They folded immediately. All of my property was delivered and I received a full refund, including court costs. Avoid them forever.

They arrived on time, ready to work. The guys worked quickly and efficiently. Very friendly, professional and trustworthy. They were gentle with all my belongings. Great communication skills. They put all my furniture together and also offered to help me with anything else I needed. I will use them again in the future. 10/10 recommend!!

I don’t usually take the time to write reviews, but New Start Relocation really earned this one. We had a long-distance move from Texas to Colorado and I was honestly stressed out before it even started. From the first phone call, they were straight forward, no weird hidden stuff, just clear communication about pricing and timing. The crew showed up on time, got everything wrapped and loaded way faster than I expected, and they actually handled my furniture like it mattered, not just “throw it in the truck” type of energy.

I cannot express how valuable my experience with New Start Relocation is and was. The Holy Spirit guided me to them during a tragic time in my life more than once. As a single person moving is a daunting task; They handled it with ease. They moved my belongings with the utmost care and what seemed as a nightmare (moving) for me turned into a glorious moment in my life. Madison is one of the kindest most respectful people on this planet. He also had a great team. It gives me great pleasure to write this review!! 5 stars ⭐️!!!! God’s Grace and Mercy for an amazing company. I will use them again and again and recommend their services to my friends and family. Thank you guys!!!

These guys are the absolute best! Polite, clean, motivated, on time, and pleasant to be around. Couldn’t ask for more. Will use New Start Relocation again and recommend highly. Second move we got Matt, Oscar, and Joseph. Couldn’t ask for more. Will definitely use them again. Thank you guys!

Top to bottom, a great moving experience. Oscar had his guys show up early and ready to work. Matt, Danny and Scott were all extremely easy to work with, and they took extra care with all of our items. We will definitely refer anybody in the area to New Start Relocation for future moves!

I wouldn't recommend a broker for moving. They gave me incorrect information as far as how much it would cost, did not come out to look at my stuff, said it would be a 1 day turnaround from Denver to the Dallas area (it was not). As soon as I started having issues as far as not knowing when the people were coming to pack my load, I never heard from Nick again. My fee went from around $3900 to over $7100.