Clutter Reviews

I found Clutter on Groupon. And I used them because they were in California where my daughter goes to college. Because we live in New York and she’s in California by herself, I needed somebody who could come, help her pack up her stuff, and take it to storage. And then we deliver it in the fall when she goes back to school so that if her dad and I weren’t able to help her, she could do it by herself. Since it was on Groupon it was less expensive.

Clutter was the best company that was able to help me with my move and they were available even during the Coronavirus. They could also go pick up stuff and even pack everything. And they were flexible to make some phone calls and so on and so forth. Their flexibility was extremely impressive and that was the main thing that made me choose them. It was also very easy to get a quote from them and schedule the move. In fact, I did not have any problem except there was a small hitch when I used a Groupon code. There was a doubt whether the Groupon code should have been bought before my call, after my call, or after the order. But that got very quickly resolved as well.

Everything went smoothly and perfectly with Clutter. Everybody was very helpful. It would be nice if they can ship boxes to you though. We live in New York. Our son was from California. In order for us to get our stuff, we would have to go all the way back down there, which is tough now in this situation. It's like they won't ship our stuff if my kid doesn't return back to school. So, now, I have to fly all the way down there just to get stuff. I can't drive back with it. If that was the case, we would've taken the stuff home from the beginning. My son went to school in Orange County, California, and at that time, we thought it was a good idea. It wasn't a good idea. We should have let him stay close to home. My son was already home by the time the guys from Clutter picked the stuff up. So, they waited around. They went in the room, and they picked all the stuff up for us. They were great.

I was having to deal with uncluttering and emptying out my parents’ home after they moved into a retirement community, and it was a daunting task. So, when I had sort of whittled it down to a certain quantity, I had filled my house as much as I could and sold what I could. I needed to get some more things put into storage until we could deal with it. We were hoping to do garage sales, which doesn’t look like they're gonna happen this year due to COVID. So, I started looking online to see who was out there. One of the things that appealed to me about Clutter was they came in and packed everything up for me, cataloged it, and brought it away from me. Once I'll be ready, they would bring it back to me.

I was moving out of an apartment in one part of LA to another and I needed to store some of my stuff that wasn’t going to fit when I moved to my new apartment. I got a quote from Clutter and scheduled the move online and it was easy. I had to reschedule though, so I had to call them and the guy answered my questions. He was nice. On moving day, the crew came but they were confused about how to park closest to the building. That was a hassle because they kept trying to park as close as possible and there wasn’t a lot of room to park, so they were frustrated. That part was the worst part of the whole time I was with them, but once that was done, things went fine. They mentioned that they had to rewrap a lot of the stuff I already had packaged up, so that took some time. They were saying that corporate was making them do that, so they had to.

The pickup with Clutter was great. The guys were super friendly and efficient. They were awesome and were there right on time. There was one guy that I was chatting with on email to set everything up. He was great, too. It was a great experience overall.

My friend had used Clutter before to move out of her apartment. Because of COVID, we had to rush to move out everywhere, so it was just the fastest option so I could have help. I called in and I asked, “Can I get a slot for a week from now? Is that too soon?” They were like, “Oh, of course, not.” Then they helped me set up the day, and they also said that I could always change it if I wanted to. It was really helpful. So, I set that appointment, and then I was good from there. It was great experience with the crew. They came in their masks and they were like, “We’re going to wrap all this stuff up, but we have gloves on.” All they needed me to do was touch an iPad, and then I just washed my hands afterwards. So, it was pretty simple. They came in a huge truck. The only thing was I just had to back them in, and I know it was a little harder for them on their end than it was for me. But, it was a really enjoyable experience.

I love Clutter. I used them when I moved into my apartment and stored a bunch of stuff, and they're coming tomorrow. I'm sending more stuff to storage and bringing some stuff out. It's been very seamless and so easy. I forgot what I had in storage, so I logged on to my account, and everything is there with several pictures of everything. It kept me from getting different furniture. So, it saved me from having to go and buy new stuff because I had all the pictures there so I could remember, and I can call back any time I wanted. The prices are reasonable, too.

Clutter was definitely convenient. I had moved about three times in the last year and I had something I hate doing and to be able to organize and then just have someone come and take everything away was wonderful. The experience itself was great. The guys who came by were very chill and very nice people. Nothing of the experience was negative. It was all very pleasant and very comfortable. The way they store stuff seemed also like a pretty nice setup, where I want to bring things back or send stuff over a very clear view of how much storage space to have. It's a really cool system. One main thing was that I would have liked to know how much space I have used up. By the end of it, I thought that we had reached max capacity, but I had still about 40% free. So, there were a few things that I probably would have put into storage had I known.

My previous roommate had used Clutter and she had a great experience. I didn’t know where I was going next and when, so I liked that Clutter would come to get my stuff and then they would hold on to it and move whenever I needed to. It’s part of their setup. The guy, Brian, that texted me after I filled out my form was really helpful and it felt good that he was a consistent point of contact until the moving day. I filled out that form, it was also COVID, so it was weird and tricky timing, but he was texting me a bunch. Then finally we just got on the phone about two weeks before the move and he explained everything to me and we were good to go.

I like that Clutter comes to the house and pick up things for me, versus me having to bring it to storage. Their reps were really nice. When they came, they were polite, got straight to work and everything was great. They were professional.

I was moving out of a place and I was referred to Clutter by my sister-in-law. She gave me a number to call and once I did, they started offering me with a 5 x 5. But I ended up getting a 7 ½ x 10 after they got to the place and saw everything. Then I had to reschedule once, but everything was good. The only thing that happened which I kinda had a gripe on was I let them know what to take but they left a few big things. I probably shouldn’t have left them while they were doing the move but I did and when I came back the next day to clean the place, I found that they didn't take everything. That was on a Sunday and I called them right away on Monday to tell them that they were supposed to take all the stuff but they didn’t.

I do love Clutter and I’ve already recommended them to my relatives. We were trying to empty our office during the pandemic right when it started. We met them at the office. We didn’t really wanna go upstairs in our office. We gave them the key. We gave them our access cards. We let security know in our building. The guys were super nice. They called us and let us know everything throughout the process. We emptied an entire office, and they let me know when they were arriving, when they emptied our office, when they left, and the storage space. They let you know everything every step of the way so you feel like you’re in control even when you’re not there. What we like about Clutter is they come, they pack stuff up, they take it, and they store it until you need it, and it’s very affordable.

My daughter’s classmate had recommended Clutter and their moms recommended their services. Their process was pretty easy. I had their phone number from their website and they helped me. We live on the other coast. My daughter's school is out in California. We didn’t get the word that they had to move out of the dorms yet, but they have to leave campus. I had called Clutter and asked what their process was. The gentleman who helped me explained their process and what they offered in terms of packing, and with the storage and what the rates are based on how long it would be.

I like the fact that I could schedule returns online with Clutter. Talking to Clutter reps today was super simple. They were just on the drop-off so they called me when they arrived, brought the stuff up to my door, and we took it from them. On the app, I tipped them. The only feedback we have is that the guy that came out and brought us our stuff wasn't wearing a mask which is a little weird given everything going on right now. We preferred if he had been but otherwise, they're professional.

I needed temporary storage for things while my kitchen is being remodeled and I had gone with Clutter. They took my stuff to store and they’d bring it back when the remodel is done. They were really helpful. We had hired them to pack up, but on the day before the pick-up, they sent an email that said to make sure we had our things packed up, which was confusing. I had none of that done and it completely stressed me out. They really need to fine-tune that message for the people who are getting packed up. During the pick-up, they were super friendly, respectful, polite careful. I didn’t feel uncomfortable with them. They had all of their materials, like boxes, plastic, and tapes. They wanted to know to what extent I wanted pictures taken of my items. I would love to have the exact same team come back to deliver.

I lost my job with COVID-19, so I couldn't keep staying at my old place. I'm just one person and I don't need a two-bedroom apartment anymore, so I had to downsize. I was moving for about 45 miles away and a referral from a friend brought me to Clutter. Getting a quote from them and scheduling with them was pretty easy. They sent me the text message and I had everything. I just clicked on it, went in, and started playing with some stuff. It seemed like a damn good deal considering that I wouldn't have to do the lifting and packing. I would have been an idiot not to do it with them. Their reps also helped me over the phone. They were helpful and they answered all of the questions that I had at the time. And the three gentlemen that came to my place were amazing and efficient. They were extremely fast and they knew what they were doing. One was taking pictures and doing all of the wrapping and placing all the barcode.

The setup was simple and the process was good. I called Clutter's customer service and they were good. Everybody was nice. It was great. It would be better, however, if they also do full disclosure of the pricing, like on taxes.

I had arranged to have pickup for the storage of items two different times so far and my experience was fantastic both times. Everybody has been really courteous, professional, and understanding. They had been on time and I’ve never had an issue.

I spoke to someone directly at Clutter to set up everything and he was very good. Everything went very smoothly. They showed up on time and there were no glitches. I’d use them again.

I signed with Clutter about two years ago. When I googled storage services, they popped up. I called and asked for a quote. The woman spoke with me and sent me a follow-up email. She compared the price to the lowest price in the area and if they found a better deal, they'd lower the price to that. I moved out of my dorm and then I moved back into it. I used Clutter a second time and the pick-up went really well. I had everything packaged. The guys came in, marked everything, and took pictures of everything. Then they took everything and then dropped it off. They brought everything into my apartment. They were all very nice and helpful. The process took less than 30 minutes.

At the end of February, the start of Covid, my daughter was helping me look for a company. We were working with the fact that I was trying to get rid of a lot of pieces of furniture and I wanted to be able to have the accessibility to my stuff so that when this reached a point where the Salvation Army and Goodwill will open up, I could get my stuff back and donate them. I was planning on donating a lot of things, but I couldn't since they closed down. I had pieces and pieces of furniture and that was part of the things that Clutter collected. The pricing was right as well and the fact that I had access to this several times a year, it all went together well for me. My daughter and I were working together and she got the quote and scheduled the move. It went very easily. The crew was wonderful too.

I googled, came across Clutter and the person I spoke to explained everything good. It seemed straightforward and simple. I had an issue with the Groupon where they weren’t processing it, so it wasn’t as easy as I thought it would be, but everything else was good. If there was something I could change, I would have liked to have the packages labeled a little better so I could see what’s in them. Other than that, it was smooth and the movers were friendly. I was definitely happy.

I had to empty out the storage that I've had for 11 years because they're doing seismic retrofitting in the basement where these storage rooms are. I set up the pick up with Clutter on the phone and the reps were very nice. Then, they were able to come when I asked and they showed up on time. They were very efficient in packing up everything that needed to be packed and putting it in their truck. There was some stuff that Clutter required of the people that I thought they overpacked or overprotected that didn't need that much protection. But the guys were really professional and I was very happy with the whole experience.

My mom researched services and found Clutter. She chose them because they could come directly to my dorm and moving with them was easy. I just had to go downstairs and get the people then they brought everything up. They put everything in the boxes and moved them out. It took an hour or so and then they left. Everything was good.

My sister used Clutter when she moved from her old home to her new home so I went with them. I used them for storage. It was scheduled online and it was super simple. But I couldn't schedule the time that I needed so I called and made sure the time was correct. It was okay with their rep and they showed up on time. I'm totally satisfied.

I used Clutter last summer and I had a good experience, and then I used it again a couple of months ago. I found it online and then I just scheduled everything on the website. I really liked the interface of being able to see where they are at a certain time and the service was very good. I called once to ask a question and they were pretty responsive there, too.

We are moving our house and we’ve been really delayed and behind it. I had too much stuff. I have a lot that I’ve accumulated over 50 years in business, and then there's my personal collections. I look at them and if it gives me a hard time, I refer to them as my sparks of joy. They're an old memory and that makes me happy. However, there’s a difference between what I think I want to keep and what my wife thinks I want to keep, so I’m buying myself some time. I’ve seen a bunch of companies and I saw Clutter's ad and their website. After I talked to a couple of people there, I was very comfortable with them. I like the accessibility of the information, especially being able to go online and see my boxes there. The price is very competitive too.

NOT ONLY ARE THEY NOT SUPPORTING VIRUS CASES IN ANY WAY... but they are also looking for NEW ways to collect money at this time of hardship in AMERICA! Just got off the line with them! Not only do they not tell you about charges jumping $100 out of nowhere but they’re simply not helpful during THESE HARD TIMES IN THE USA!?? Just got charged $160 for requesting a FREE drop off! I follow the directions given & instead of helping they keep your property hostage until unfair charges are paid! STAY AWAY FROM THESE THIEVES!!!

Like most here I thought this company and concept were too good to be true. Unfortunately I learned that it is indeed a nightmare company that’s way better on paper. They lose my item and refuse to take responsibility. They won’t give clear answers as to why; only saying our scans show it was delivered. Well not really- their scan shows that my stuff was placed on a truck the morning before my scheduled appointment.

Horrible experience. Over the past few years, we've entrusted Clutter to store a significant number of our belongings. Unfortunately, they misplaced ~$25k worth of furniture at current prices to replace and are offering us $400 as compensation. What is also extremely disappointing in this process is that there has been no apology or real consideration for the loss. Extremely disappointing service and response to fixing a problem they alone created.

BEWARE! Lost, damaged items & unprofessional. At first I thought Clutter was the best. I even recommended the service to 3 friends (who used the service). When they arrived at my house on moving day, they came with lots of packaging materials and tape and seemed friendly. Our items were stored for 9 months in their warehouse. We ended moving 45 minutes outside of their service area (this was not our intent when we hired them). When it came time to have our items delivered, Clutter will only drive outside their service area at their discretion. They would not drive the extra distance outside their service area for us (even if I paid them to). So, I hired another moving company to meet Clutter and complete a transfer of our items.

STAY CLEAR OF CLUTTER. I have never written a negative review or filed a complaint with any agency regarding a business; however, this experience was beyond anything I could have imagined. When Clutter came to pick up my items almost 2 years ago, they did an excellent job. I was so impressed I referred several people to them. I requested certain items a few times and they delivered them on time and without any problems.

This was the easiest storage solution. We were first going to rent a pod with all the back-breaking labor to load it ourselves. But we discovered CLUTTER online. Boy, what a relief! We ordered the pickup (FREE by the way) and they came on the scheduled day and time. They wrapped the furniture (2 couches and an ottoman) and put it on their truck (no labor on our part) and away it went. The cost is much less than the pod solution or even renting a storage locker. This is the only way to do it!

IF I COULD GIVE NEGATIVE STARS I WOULD!!! PEOPLE NEED TO BE AWARE!!! WARNING!!!! WARNING!!!! PLEASE DO NOT USE THIS COMPANY. SO MUCH DAMAGE!!!! I used Clutter in July 2019. I had my stuff with them at their Fontana location until 1/2020. When I saw my boxes I was in shock!! Almost all my boxes were crushed and looked like they had been thrown. My husband's tools just thrown in boxes... If you like your belongings please avoid this company. I wish they could be held liable in court for all the damage they have caused to me and to others. I'm am appalled at how they treat their customers items.

I have used 6-8 different storage and moving companies over last 4 years as I move several times a year between NYC and LA. Clutter has been my poorest experience.

If you have anything of value, do not use Clutter. Their movers are untrained. They don’t know how to wrap. My $3000 bed was destroyed, expensive furniture dinged, an heirloom lamp broken (come to find, it wasn’t even placed in bubble wrap). An entire hard drive destroyed... They don’t reimburse beyond $1000 and don’t care about their own role in destroying items. Instead, I felt belittled when they sent me contracts that I signed accepting the risk. I’m sorry but I have moved many times.. I know about service... Never has anyone blamed me for their mistakes in such a way. This is the reason why they won’t succeed over time. Their mistakes and lack of accountability will add up. Do not use their movers if you think you have more than $1000 worth of valuable items.

They will lose your stuff, not inform you they lost it, do a half-assed job of "searching" for it, offer a laughable amount for the valuables lost, then leave you in claims limbo where the only communication is snail mail. (And btw they tell you to file a police report if they lose your stuff.)

Do not use Clutter! We used Clutter to store a number of items including a bed frame and tv stand. At first we really liked Clutter because they took everything from our home and would deliver it to our new home. But when we moved in to our new place and had them deliver our items, the delivery people informed us that they had lost the bed frame and two of the legs of our tv stand had been ripped off. The value of these items are around $400-$500. Their policy says they pay $1 per pound of damaged or lost items, which means they would pay us $89 for these items.

Clutter has been dishonest from the very beginning. When I first signed up with them their sales representative sold me air. So many problems with the original pick up of my belongings. I was not told upfront that I won't have access for my stored items unless I scheduled a return request which is very inconvenient. The pick up was so not organized even they left without taking the rest of my items. I had to reach to multiple supervisors to get that resolved.

Prior to my monthly November 3rd billing date, I reached out to Clutter to inform them I would be downsizing my (maximum) storage plan. I requested items to be returned on the 29th of October and explained over the phone to customer service I don’t want to be charged $1600 for the max storage plan. I was ensured that my plan will downsize and I would pay a lesser amount. I then made a second request to return items on October 30th in hopes of further reducing the size of my plan. Unfortunately that 2nd return couldn’t be delivered until Nov 4th, but Clutter customer service said they will provide a credit to my account for the difference. To my surprise, on November 3rd I was charged $1600... the same amount I’ve been paying since May 7th, 2019. Additionally, Clutter wanted me to pay a labor fee for the returned items on Nov 4th (Per my plan, I’m allowed unlimited returns). Clutter did waive the labor fee after I proved they were wrong.

BEWARE... Bait and switch. I signed up with Clutter during a promotion. I was repeatedly told I would be grandfathered into the promotion of free unlimited pick ups and deliveries. They are not honoring it, now if I want my my belongings from my 5 bedroom house I will have to pay $65 per hour, per mover. Their offer of one free one hour pick up or delivery per month would take me months to clear out my storage! It took me at least 10 minutes of arguing with their staff and threat of my lawyers to talk with a supervisor, I was sent to their customer care center. I was able to confirm they would deliver all my belongings for free, HOWEVER they will need to split the deliveries into multiple deliveries.

Clutter storage is the worst storage company. The picking up and dropping off is not worth it. I stored for 4 months while my house under construction. When they brought my belongings back tears came to my eyes. Out of 23 item every item return had damage. Some minor, most major. Then they lost the bed assemble. I store 2 beds that was marble, all wood furniture eden poster bed by AICO furniture, 2 couches, table, night stand, armour. They say they will give me $1 a lb. $1025. These people have to stop. It’s not right what they are doing. They have no compassion at all. They told me it’s still usable. I didn’t give them my furniture broken and all scratched up. Where are these people storing the furniture? It’s ridiculous the amount of damage done..please who so ever thinking about using Clutter please read these review and take it serious. These stories are real. I wish I had research them.

Every employee of Clutter seemed to be caring and detail oriented when they came to my home to wrap, pack and move my home furnishings into their storage facility. So, I was shocked to find they destroyed, lost or stole everything I had of value. They apologized. Yay for me. They took pictures and videos of over $31,000.00 of destroyed furniture. The young men said they had no idea that the furniture they drove out to me was destroyed upon delivery to me from their facility. They were embarrassed. I told them to take my busted belongings back to Clutter so that their insurance company could see firsthand the damaged items we were told would be compensated for. “So, take it back to storage and don’t charge me another dime for storing my busted **.” A entire Master bedroom set was returned in pieces, splinters and chunks. An autographed White House invitation, to me, irreplaceable - GONE.

NIGHTMARE EXPERIENCE!!! ZERO STARS!! The packing/moving team arrived on time and were very respectful, courteous and careful with our belongings. We stored for a month with them. THEN - when it came time for our delivery back to us, we were told some of our boxes were misplaced, lost - just gone! We have expensive fine furniture in shambles - literally - one hardwood poster bed is shattered and broken into shards. Vanity broken, desk legs broken beyond repair, granite table shattered! And about 7 other items that did come back to us are unrepairable!!

Not only was some of my belonging lost but the damage to my furniture was well over $6,000 and add to that the damage done to my walls of $3,500 and this move cost me dearly. I will never use this company again. The moving crew sent pictures to their boss and Clutter still won't acknowledge what was done to my brand new furniture and home.

They were very late to pickup, slow to pack up, and rough handled a lot of my boxes which led to broken items. On delivery, they pushed back my delivery date, even though I needed to have my things in time for my first day at work. A box of my items never showed up, worth $800. Clutter pulled up some fine print about how they can only refund $1/pound of item lost and offered a $25 compensation. The worst part - in exchange for the $25 compensation I can not say anything negative about my experience. Keep the $25, I'll rather share and hope others don't get caught in the Clutter web.

I wish I could give Clutter zero stars. This start-up is deeply unprofessional and provides horrible service. My mother hired Clutter to help her move from her suburban home into a smaller apartment. They said the kitchen table would be "delayed." This turned out to be a complete lie - it was actually completely destroyed. This was a heavy solid wood table. It was shattered - the kind of damage it could only sustain from being dropped from a forklift. Now, they're refusing to deliver all 3 pieces of her couch in a timely manner - are they just completely disorganized and inadequate, or did they destroy this piece of furniture too? Honestly, who knows with this disappointing business.

One star is overly generous. Clutter is not a legitimate business. Thanks to the team at Clutter I no longer have a mattress, a dresser, a television, a rug, and a bag of coats - over HALF the items I had in storage went "missing" (and all of the biggest/most valuable items- coincidence? I think not). I'm sorry, MISSING? Is it just me, or is the #1 responsibility of a storage company to HOLD ON to your items for you?

TLDR: DO NOT USE THIS COMPANY IN NEW YORK CITY! EVERY ITEM I STORED WITH THEM WAS DAMAGED OR LOST. I’m not sure where to even begin with the miserable experience I had after I contracted with Clutter to move and store my belongings. Both their execution of the move and customer service following the botched move were terrible. I hired Clutter to pick up, store for 1 month, and then deliver 5 simple items: a bed, mattress, desk, desk chair and night table. When they were supposed to deliver the items on a Monday morning this is what happened:

The company is a fraud. For 3 months, they took from my bank the amounts that were absolutely not written in the contract. Added the amount for 3 people instead of 2. Did not return some of my things: 2 tables and 20 chairs. I advise you to run from this company of scammers. Instead of 1 time of arrival, they came 2 times. My things were stolen. Talked rudely, service very poor. I had to be very nervous and swear at them. I made them return my money what they were filming illegally. I advise GO AWAY FROM CLUTTER COMPANY.

I needed to move and when doing research on moving companies, I found Clutter. The company had great reviews. So I contacted them, the team answered quickly and answered all my questions within 5 minutes. I was very impressed and continued to be impressed all the way to the date I moved out. Clutter and its team are professional and polite. They make the process so easy and fill every moment with sincere kindness and help. I love this company and want the very best for them as they continue to do for me. Thank you Clutter!

We used Clutter in 2018 for 2 simultaneous moves & storage... Everything was seamless from the initial contact through to the delivery of our items after being in storage. Everything was returned intact with no damage at all. Dealing with Clutter was the most pleasurable part of our entire move!

Moving is usually a traumatic event. I'm glad that I chose Clutter to assist with my experience. I had the best and easiest move EVER!!! John and Terrill, you are simply the best!!! I have been able to store my belongings worry-free. I would gladly recommend Clutter to anyone needing storage.

I've been very impressed with Clutter's service, communication, and resources. When we "packed up" our apartment for short-term storage, they were a perfect partner. As we transitioned to our new place, I was just as happy with their service. The communication is great throughout the process of pickup/delivery. The movers were respectful and nice. Although our situation did not specifically use the delivery-on-demand of specifically stored items, I really like this option for our future consideration. Overall, I've been very happy and impressed with Clutter's services. Will use again!

I was quoted 10x10 storage space over the phone based on my description of my stuff. Clutter team came in - boxed up everything, moved them to their truck - Then told me that I only need 7x10 storage space. I saved me some money. Thank you Clutter.

All customer service is top notch, from the phone calls, emails and in person communication upon pick of storage items. I love being able to choose a pick up window and the up to date messages let you know exactly where the driver is. Would highly recommend this company for your storage needs.

Generally good service. The communication process was smooth and the delivery went on well too. I was a little confused about the coupon/discount system as I’m not so sure whether I can get both one month discount and Amazon coupon or just one of them since I was referred by my friend.

Clutter is an amazing company in every way! They arrived on time and within 45 minutes had my daughter’s things all packed up and on their truck to storage. When they quoted me over the phone, and by the way I filled out an application online and within 2 min of hitting send, someone called me right away, I thought this company was too good to be true. It wasn’t expensive and they helped me a great deal with all the heavy items that I wouldn’t have been able to do on my own. They promised and delivered everything they said they would. I am curious to see if I will get the same service when they deliver my daughter’s things to her new dorm. I have a good feeling they will!

This is the third time we have moved with Clutter.com and will only use them in the future. They are the best from start to finish and could not make it easier for the person moving or the parents of the person moving. Could not recommend them more!

I have received perfect service from Clutter from the very beginning. I found them online. I faced moving from a large house to a very small residence, Clutter helped me preserve important things. All boxes were scanned, picked up, some delivered back to me when needed. Polite, professional staff on the phone and in person, I have recommended them to anyone who needs this service. I am very pleased.

So far so good! Customer service has been great! Would without a doubt recommend to anyone seeking storage. This is way more convenient and very competitive price-wise compared to any other 'do it yourself' storage company in my area!

My son goes to college out of town in the heart of Chicago, Clutter has been on top of each move. They are on time, courteous and fast. They help pack barcode and move all of my son's college belonings to their storage facility and back for fall semister. It has been seamless. Thank you. Marie

I thought the packing up and moving process was too good to be true, and it sort of was... it was a bit arduous and packers were not skilled. I saw them drop a whole stack of my furniture from the truck lift, and cringed, but let it go. When the movers brought my stuff back, of course, a lot of stuff was broken. The good thing was, they were very good about reimbursing anything that broke at whatever the going cost was of the product. I got replies back from almost everything except the last item, but I figured I waited too long (almost 3 weeks after the move in before I found it was broken), and it was very hard to show by a photo at the lamp switch was jammed and couldn't be turned on. Fortunately not of my items were extremely expensive. For the price I paid, I don't think anyone could find a comparable service.

I like how all I do is pack. They do all the moving to the truck labor. They charge by space taken up and it's all so very convenient. They do all the work and I can do as I need to. I love Clutter. I would recommend.

I had to keep my stuff in storage while I was looking for a new place. Both teams were exceptional and went above my expectations with helpfulness and friendliness. I would definitely recommend clutter to others. My only concern is that they get too big and lose that friendliness edge that Clutter seems to value which is missing in competitors today. More than five stars!

For the most part, using Clutter.com was convenient as temporary storage for moving furniture/more out of my house in preparation for both house staging and moving from CA to NM with select items, however, there was damage to my armoire that can't be repaired and wasn't noticed until the item was unpacked in NM. Package tape was directly secured to the wood finish in the wrapping process and now leaves its mark in addition to a chunk of trim at the upper left front corner that's missing... a big disappointment and discovered too late for compensation.

Clutter has among the best customer service I have ever experienced. Their service is amazing, reliable, and much more comprehensive and inclusive than anything I have found, and at a better rate than traditional brick and mortar storage companies. After dumping my current storage company for doubling my monthly rate in 2 years and offering absolutely no added value for it, Clutter made the move to them very easy and I saved money in the process.

I am very happy with the service and the cooperation of the help. They took great care of getting me packed up. They sent me photos of all my items in storage. I would highly recommend them to my friends.

I have had two great experiences. First I had a show set that needed storage and they were prompt to pick up and help pack up the set. It's a real cost saver in terms of bodies needed, rental and storage costs. Storage costs are reasonable. Second I had them pack up my apartment and I wasn't sure how big a storage space I needed but they were honest and put me in a smaller space which was such a great rate. Plus I like the pictures that I can see of my stuff. I recommend to everyone!!

I am so pleased with Clutter! It’s so convenient. The people there are the nicest and professional people. I live in a small apartment, and Clutter allows me to change my decor for the seasons or just to provide me with more space. I wish I was able to afford a larger space, but my budget doesn’t call for that. And anyway I’d probably be tempted to buy more decor if I had a bigger storage. Thank you Clutter for allowing me to declutter!

I just love Clutter, they're very understanding and courteous. Clutter is all I talk about to my friends and family. I don't know what else to say about them but I will say this I'm a Clutter forever. Their prices are reasonable and fit in my budget being that I live off disability. I sent this picture twice just to make sure you got it.

We are so happy that we chose Clutter. Our experience has been the best and know that it will be just as good when we move into our new place. The truck came on time and the crew did a very professional job packing and getting all the stuff into the van. They were very polite and respectful of us and our belongings. I fully recommend them.

Genuinely the best service I've ever received anywhere. Lately I've been talking about how bad service has gotten... in restaurants, retail stores, everywhere. But Clutter not only met my high expectations, they exceeded them. I worked with three separate teams on three different occasions and each team was extremely polite, highly efficient, exceptionally organized and just absolutely as nice as could be. I've honestly never been more impressed with a service. They wrapped my items far better than I ever could. They were fast and conscientious.

This was the perfect way for me to store my things and I couldn't be happier with the service. Movers were professional and did a great job moving my things carefully and quickly. Price was great, service was good, what more can you ask for?

Excellent customer service from pick up from my apartment, then to delivery location about 9 months later. I moved out of Clutter's delivery zone, unfortunately, but they did everything they could to be helpful to give me advice how to get my belongings to Antioch, Illinois.

I recommend Clutter to everyone! Their pick up and drop off service is the best ever and all of the staff members have all been professional, very helpful and polite. For a senior citizen like myself, Clutter is a "life saver"!

Call them, very clear communication, understanding, soo damn helpful. They will wrap package and broke down anything & everything, you're able to get your stuff out when you ready. This is the second time I’m using them, trust me when I say they the best, you can get a appointment as soon as the next day... The Best.

Each experience with the Clutter team has always been positive. The drivers/movers are very kind. They take great care in packing and moving furniture as if it is their own. The Customer Service Team is very polite and helpful when calling in with questions/concerns. One Criticism: Since I am from NY and your Customer Service Team is in CA, it is not possible to speak to someone in Customer Service when I am expecting a delivery at 7am NY Time because it is only 4AM CA time. If there were some way to bridge that gap and make someone available in CA that would be helpful. Perhaps you can add instructions on the recording that says "If you are calling our office outside of our business hours, please call our dispatch department at the following telephone number". Just a suggestion. Thank you.

I was hesitant to try an alternative to a moving and storage company, but found the new web-savvy Clutter moving company to offer the most competitive rates and, ultimately, unsurpassed service. The movers were professional and proficient. The prices are right. And the overall experience provides a greater degree of confidence that I could have expected. I will use Clutter in the future and recommend them to anyone.

The Clutter experience was great from the first call I made into the service to ask about timing, payments, packing support, etc. Beyond that, I was pleasantly surprised to receive their Amazon gift card for choosing to stick with their service. This gesture definitely spurred me to bring up Clutter in conversation with friends as I was in the process of moving ("not only the they move and store-- they're paying me for it!"). The entire staff was nice, we had a punctual pickup and drop off, and everything arrived as expected.

I've used Clutter a few times for moves and storage. They are so professional and courtesy. The minute they answer your call you know you are in good hands. They keep you up to date with all details, the movers/packers are always the nicest young men and are very efficient. They take pictures of EVERYTHING... no guesswork for the customer. Highly recommend CLUTTER!!!

Modern storage company with terrific customer service. I have had a number of pickups and delivery of storage and it is always easy peasy. My first choice! The rates fair and the employees are all knowledgeable. Go for it.

Very good service. Exactly what I expected from them. Saved time too. I recommend to anyone who need to be moved to a new place or any kind service like that. You will not make mistake. Good Luck!!!

The workers took very good care of my belongings. I would definitely recommend Clutter to my family and friends. They made sure my things were wrapped well. They were also very pleasant. They were trained well and did their job well.

Been using Clutter for 6 months now. They have saved me a ton of money over Public Storage and they continue to provide the service that they advertise. I would not hesitate to recommend them to anyone who's paying too much for their storage space.