Clutter Reviews

4,903,612reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more

About Clutter

Clutter uses its proprietary, end-to-end technology to offer convenient moving and storage services, including a Smart Storage option where it handles depositing and withdrawing your items for you. Clutter also focuses on your digital experience, allowing you to schedule services, check your storage inventory and manage your move online. However, it only operates in parts of California, New Jersey, New York and Washington, and available services vary by market.

Pros
  • Smart Storage with pickup and delivery
  • Month-to-month storage available
  • Discounts for longer commitments
  • Optional packing service
Cons
  • Not available everywhere
  • Smart Storage has extra fees

Clutter Reviews

Filter by Rating

  • (168)
  • (18)
  • (13)
  • (11)
  • (254)

Popular Mentions

    How do I know I can trust these reviews about Clutter?
    • 4,903,612 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Clutter?
    • 4,903,612 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 450 - 650
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2019

    We are so happy that we chose Clutter. Our experience has been the best and know that it will be just as good when we move into our new place. The truck came on time and the crew did a very professional job packing and getting all the stuff into the van. They were very polite and respectful of us and our belongings. I fully recommend them.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2019

    Genuinely the best service I've ever received anywhere. Lately I've been talking about how bad service has gotten... in restaurants, retail stores, everywhere. But Clutter not only met my high expectations, they exceeded them. I worked with three separate teams on three different occasions and each team was extremely polite, highly efficient, exceptionally organized and just absolutely as nice as could be. I've honestly never been more impressed with a service. They wrapped my items far better than I ever could. They were fast and conscientious.

    When I had my items delivered, there was no damage whatsoever. And the amount of bubble wrap protecting every single item was beyond what I would have used myself. They were so careful taking furniture out and delivering it to my new home. No scratches, bumps or dings on walls. And even when I changed my mind and asked to move an item to a different room, they didn't grumble or roll their eyes. They said, "Of course, happy to!" I especially enjoyed having a couple females on the crews to show my daughter that girls can do anything guys can! I have referred Clutter many times and would trust them with anything. Thanks for making my pre-move and final move so easy and carefree!

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed July 2, 2019

    This was the perfect way for me to store my things and I couldn't be happier with the service. Movers were professional and did a great job moving my things carefully and quickly. Price was great, service was good, what more can you ask for?

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 2, 2019

    Excellent customer service from pick up from my apartment, then to delivery location about 9 months later. I moved out of Clutter's delivery zone, unfortunately, but they did everything they could to be helpful to give me advice how to get my belongings to Antioch, Illinois.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 2, 2019

    I recommend Clutter to everyone! Their pick up and drop off service is the best ever and all of the staff members have all been professional, very helpful and polite. For a senior citizen like myself, Clutter is a "life saver"!

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed July 2, 2019

    Call them, very clear communication, understanding, soo damn helpful. They will wrap package and broke down anything & everything, you're able to get your stuff out when you ready. This is the second time I’m using them, trust me when I say they the best, you can get a appointment as soon as the next day... The Best.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2019

    Each experience with the Clutter team has always been positive. The drivers/movers are very kind. They take great care in packing and moving furniture as if it is their own. The Customer Service Team is very polite and helpful when calling in with questions/concerns. One Criticism: Since I am from NY and your Customer Service Team is in CA, it is not possible to speak to someone in Customer Service when I am expecting a delivery at 7am NY Time because it is only 4AM CA time. If there were some way to bridge that gap and make someone available in CA that would be helpful. Perhaps you can add instructions on the recording that says "If you are calling our office outside of our business hours, please call our dispatch department at the following telephone number". Just a suggestion. Thank you.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 2, 2019

    I was hesitant to try an alternative to a moving and storage company, but found the new web-savvy Clutter moving company to offer the most competitive rates and, ultimately, unsurpassed service. The movers were professional and proficient. The prices are right. And the overall experience provides a greater degree of confidence that I could have expected. I will use Clutter in the future and recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2019

    The Clutter experience was great from the first call I made into the service to ask about timing, payments, packing support, etc. Beyond that, I was pleasantly surprised to receive their Amazon gift card for choosing to stick with their service. This gesture definitely spurred me to bring up Clutter in conversation with friends as I was in the process of moving ("not only the they move and store-- they're paying me for it!"). The entire staff was nice, we had a punctual pickup and drop off, and everything arrived as expected.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2019

    I've used Clutter a few times for moves and storage. They are so professional and courtesy. The minute they answer your call you know you are in good hands. They keep you up to date with all details, the movers/packers are always the nicest young men and are very efficient. They take pictures of EVERYTHING... no guesswork for the customer. Highly recommend CLUTTER!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 2, 2019

    Modern storage company with terrific customer service. I have had a number of pickups and delivery of storage and it is always easy peasy. My first choice! The rates fair and the employees are all knowledgeable. Go for it.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2019

    Very good service. Exactly what I expected from them. Saved time too. I recommend to anyone who need to be moved to a new place or any kind service like that. You will not make mistake. Good Luck!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 2, 2019

    The workers took very good care of my belongings. I would definitely recommend Clutter to my family and friends. They made sure my things were wrapped well. They were also very pleasant. They were trained well and did their job well.

    Thanks for your vote!
    Verified purchase

    Reviewed July 2, 2019

    Been using Clutter for 6 months now. They have saved me a ton of money over Public Storage and they continue to provide the service that they advertise. I would not hesitate to recommend them to anyone who's paying too much for their storage space.

    Thanks for your vote!
    Loading more reviews...

    Clutter Company Information

    Company Name:
    Clutter
    Website:
    www.clutter.com