
Tristar Products Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Tristar Products
Tristar Products is a home solution innovator that has established more than ten brands, including Emeril Every Day, PowerFit and Copper Chef. Its products, which include cookware, kitchen appliances, technology and exercise and outdoor equipment, are available on individual brands’ websites and through Amazon.
Tristar Products Reviews
Filter by Rating
- (699)
- (157)
- (108)
- (67)
- (182)
Popular Mentions
- 4,880,395 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,880,395 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 12, 2022
I love our XL Fryer. We fix a lot of steaks, chicken, pork chops, and ribs in it. We've done a little bit of everything with it. It's so easy to clean up. I just spray it down and then I'll stick it in the dishwasher. It's very simple.

Thank you for your detailed feedback!
Reviewed April 11, 2022
I ordered the forever pan set and smokeless grill. Showed out of stock for over 2 weeks. The order shipped and my credit card charged. Emailed company that order hasn't moved. They replied with tracking information and that one part order was to be delivered today. FedEx tracking states label created for this portion of order but it will not be delivered today, FedEx doesn't have it. Tristar didn't even track it. The other half of order says it will be delivered tomorrow, however, it was just received in Connecticut, I'm in Missouri. Isn't going to delivered by promised date. Customer service at Tristar products is dismal at best. Will never purchase any of Emeril Lagasse or Tristar products in the future!

The other one is scheduled for 4/14 by the end of the day, here is that link https://www.fedex.com/fedextrack/?trknbr=564697734722&trkqual=12023~564697734722~FDEG
Reviewed April 11, 2022
The quality of our Power AirFryer oven seemed pretty good. I like cooking banana bread in it, and it turns out great.
Reviewed April 2, 2022
I've cooked French fries, onion rings and other stuff that I want crispy on the AirFryer, and they turned out not too bad. However, all my pans burnt, even the drip pan, and I can't get them clean at all. It’s ridiculous to try and get the burnt stuff off of the grills. It gets stuck, and they’re totally ruined already. I didn't know I had to line everything with aluminum foil. If I was going to broil steak or spareribs full of sauce, I’d understand that. I also spoke to the company. If you get a bit of dirt on your hands, you can't turn the knob. It just slips on you. There should be grooves, so it wouldn't be so slippery. You're working with a machine that wants to burn you. If I was to buy another one, it wouldn't be the AirFryer grill again.
Reviewed April 1, 2022
I wanted to try an air fryer. I liked the price and the stuff that came with the Tristar product that doesn't come with other ones. The air fryer is okay but it takes a lot of getting used to. I went from a toaster oven to that. I've done my dinners using the air fryer but I haven't done veggies yet. I’ve done pork chop and chicken breasts. The grill is very good and I like using that. You just have to keep your eyes on it. On the whole, I told others that I liked the air fryer and that’s what I’ve been using.
Reviewed March 31, 2022
I like the results of everything that I do in the power airfryer oven. I have cooked pizza in it and it does a very good job. The crust was nice and it wasn't soggy. I like everything about the oven. But I have a little problem figuring out the controls. For me, it's not made clear enough what each button does. I'm beginning to catch on now but it took me quite a while. A little bit better instructions would have helped. Because sometimes, I just want to cook the food for 30 minutes at 350 degrees but I couldn't always get there. So I was a little frustrated.
Reviewed March 30, 2022
I had a small air fryer that my friend had bought me but it didn't hold very much and you would have to cook twice in order to get enough for both of us. I got the Power AirFryer grill and it has so much more room so I can fix a full meal for myself or two people in that easily. When I ordered my air fryer, I got it in five days, which was quick. It came with both instructions and a cookbook. I took it out of the box and plugged it in. I did it myself and I'm 74 years old. There's no difficulty setting it up. My favorite thing about it is I can quickly do baked potatoes. I get mine done in about 35 minutes and that is with three really big potatoes in there. They're completely done and they have the crispness on the outside and the softness inside. I love the air fryer for that.
My only concern is how I am supposed to clean the air fryer. On the side of the right, which must be where the fan is blowing, there is grease and I'm not sure how I’m getting that out. If I spray something there, I'm afraid it will get in with the electric parts. As for the trays and the grilling racks, I have Dawn spray. Plus, you can wash them in the dishwasher. In my case, I just wash it by hand. I have recommended this air fryer and my son has already ordered one. I'm just very satisfied with this.
Reviewed March 26, 2022
I was wanting the air fry capability as well as the rotisserie part of the Power AirFryer. Everything went flawlessly. It arrived when stated, and all the parts were there. I plugged it in and it worked. I like the way that it does air fry things. It's a quicker time. I've grilled steaks in it that turned out perfect. I like the appliance overall.
The one thing I would pass along as an improvement would be in the instructions. If I was going to toast a bagel, it tells me the position to place the rack. Then, it states that you're to use the timer, and you must go past the 20-minute mark and then dial it back to what you really want in the timeline. That particular knob or button is really hard to dial back. So, it'd be a huge improvement if it had some sort of an indentation or like a thumb grip where you put your finger and you could actually turn it using more of the pressure in your hand rather than having a smooth, round knob. I find it really a struggle because if you're cooking anything, usually your hands are wet, and it's really hard to turn that dial.
The recipes that are in the cookbook look great, but they're not recipes that I'm gonna cook on a regular basis. If I want to grill asparagus, how long do I grill them for? It looks great in the picture. I love asparagus, and I should be able to cook it in there, but it's gonna be a hit and miss kind of thing because I set it and forget it. If you're toasting and you dialed it past the 20, and now you inched it back off of the 20, and I just guesstimate where I should be putting the timer. Then, when I check on them and I see, "Oh, they're toasted." The griller is still operating. So, you have to kind of force grab that knob to turn it off. That's not an easy step. So, I end up pulling my bagels out first, while it's running which I don't think is a very safe maneuver. So that was one other feature that seems odd because there isn't a button that says "Off" or "On" or "Pause" or something as simple as that would make a huge difference.
Reviewed March 25, 2022
I don’t like the AirFryer Oven. I tried to use it two times. I can’t get the AirFryer to fry the chicken. It’s not turning out crispy. And the rotisserie, it wasn’t done. The instruction manual is also a little confusing.
Reviewed March 24, 2022
The PowerXL Air Fryer Grill is fantastic. I cook venison, fish, steaks, and hamburgers in it and I don't have to heat the whole house with the big oven. The burgers are juicier than being put in a pan or in the oven, pork chops are great on it, and soups seem to heat up best in it. Also, the cleanup is almost better than a microwave. I just wipe it out and the spatter is gone.
Reviewed March 17, 2022
I like heating up stuff in the power airfryer. I've had very good experience with it.
Reviewed March 16, 2022
The power airfryer oven appears very nice. It looks very impressive to me. I’m happy.
Reviewed March 9, 2022
We liked the idea that the Power AirFryer Oven is a combo convection oven and air fryer and I'm pleased with the way it works. But I'm not satisfied with how they stood behind it. I opened the door one time and it had no spring on it. The door just fell down and it wouldn't close. We called the company but we were out of warranty and they told us that there wasn't a part that they could send to us for us to repair it because that was done in the factory as it was put together. The only recourse was to buy a new oven and I found it really upsetting. We really liked the oven so we replaced it but that whole experience kind of left a bitter taste in my mouth. They gave us a discount but it wasn't worth the effort.
Reviewed March 5, 2022
We used our Power AirFryer for toasts and pizza. I like that it makes the perfect bagel, toast, and English muffin. I like the air fryer option of it. It did good potato fries. I wish it was a little faster like my toaster oven, but I like it. The letters are silver so they're hard to read. But if someone was to purchase it, I love that it's an all-in-one unit.
Reviewed March 4, 2022
We used the Power AirFryer for chicken one night. The chicken was crispy but not crunchy crispy. My husband also hated the clean-up. He said it was harder to clean up. It was just as easy to do it in the oven and the oven never got all these splattered greasy stuff on them. I also don't know how to use it so I would need more recipes.

Please check out our YouTube channel for more recipes and how to tips! https://www.youtube.com/channel/UCNk-mrRisw5KtgU0r643KQg
Reviewed March 3, 2022
We use the Power AirFryer oven more as a toaster oven and it takes longer to toast than our toaster. We're not excited about that. Also, we air-fried some chicken cutlets and they didn't get as crispy as we wanted and the inside got too dried out. We were a little disappointed.

Thank you for your feedback! Try baking the cutlets first and in the last 10 minutes of cooking using oven mitts take the cutlets out and spritz or brush each one with a little oil, put them back in and turn on the air fry fan with the bake function to crisp up the outside. This allows the chicken to bake first then crisp up the outside as the final step.
Reviewed March 2, 2022
My PowerXL Air Fryer Grill seems to be well made. It cuts down on the time to cook stuff. Also, I can cook different stuff and at the same time, compared to the other ones that were out there. I can do multiple layers of stuff in it. Cook a turkey. It has rotisserie. And with the air fryer, I get the fat out and I eat healthier. I recommend it to somebody up in Massachusetts and she bought one. She likes it.
Reviewed March 1, 2022
I love the power airfryer oven. It does everything I needed to do. The only problem I have with it is the numbers around the knobs are completely gone. I've worn them out by the third day that I had it. They came completely off and I can't remember where the minutes are.
Reviewed Feb. 25, 2022
I had a friend who loaned me an Emeril Lagasse, which was one of those canister type things. And it worked very well. When I ordered my Power Airfryer Oven, I went with everything. I like it so far and I’ve cooked steak in it. People should go with it.

Thank you for your positive feedback, we are happy to hear you are enjoying it!
Reviewed Feb. 20, 2022
I use the Power AirFryer Grill every day and it's awesome. It cooks very evenly. I make everything it and I bake a lot in it, too. I'm eating healthier.
Reviewed Feb. 19, 2022
We bought the Power AirFryer Oven for my daughter-in-law and it works perfect. It's good quality.

Thank you for sharing your feedback with us!
Reviewed Feb. 18, 2022
The AirFryer Grill makes things a little simpler. I've made burgers and fries in it and they turned out pretty good. I'm happy with it.
Reviewed Feb. 17, 2022
I've just started to use the air fryer. I'm still trying to figure out how to regulate it. I'm still getting used to the grilling part, and the things that I am grilling to not sort of overcook but I like it.
Reviewed Feb. 16, 2022
My larger oven went on the fritz and I couldn't cook. I checked on the price of them and they were way too high. I saw the Power oven on the TV and saw the price wasn't too bad. I got myself a little oven and used my debit card to pay for it. I used it once or twice to toast. I haven't figured out the uses that the guy did on TV. I'm an old woman living by myself and it's hard to cook for one person. Even though it's a little oven, you can cook a lot in it. I'm thinking about cooking a steak and some mozzarella sticks today. I can do that on two different levels. The oven is simple and the clean-up is easy. You put this stuff in the dishwasher, push a button, and let it do its thing. It then comes out clean.

We are so happy to hear you are enjoying your Air Fryer!
Reviewed Feb. 12, 2022
During the demonstration, I liked how good the food looked and how quickly the air fryer cooked it. Ordering the item went good and everything went right through. I love all the features although I wish I had more baskets to go with it.
Reviewed Feb. 11, 2022
I’ve used the Power XL AirFryer for grilling and it turned out good. Cleaning it after was not bad. It was straightforward.

Thank you for your feedback!
Reviewed Feb. 10, 2022
I saw Tristar Products' air fryers and things in there and they didn't seem quite as large. I live with a friend of mine and there's not much space, so I got the air fryer to have it in my room. It's not like going into the kitchen and getting the oven started. It's right there. It's convenient. Buy one. It's good quality.

Thank you for your review, it's great to hear that you are enjoying it!
Reviewed Feb. 7, 2022
I bought 5quart air fryer and it quit after 2 months. I called and company. Would not do anything because of no receipt. I recommend to not buy one or they will take your money. This is posted on Facebook also.

We apologize that you were not assisted upon your initial inquiry. Our products are covered by a 90 day money back guarantee and 1 year replacement policy . We do require proof of purchase from an authorized retailer. If you can locate your proof of purchase please contact us via email with a copy of the proof of purchase, showing date purchased and retailers name, product purchased and your name and address. Please email it to customerservice@tristarproductsinc.com.
Reviewed Feb. 7, 2022
The quality of the Power AirFryer is good and it's easy to operate.

Thank you for your positive feedback!
Reviewed Feb. 6, 2022
Ordering the Power AirFryer Oven was easy. They had the regular one advertised on TV. When I called, the salesperson on the phone said that they had an upgrade to it, this front door one with larger capacity and more power and that was when I purchased the upgrade.

We are so happy to hear you had a good ordering experience!
Tristar Products Company Information
- Company Name:
- Tristar Products, Inc.
- City:
- Fairfield
- State/Province:
- NJ
- Postal Code:
- 07004
- Country:
- United States
- Website:
- www.tristarproductsinc.com