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Spectrum Brands Reviews

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About Spectrum Brands

Spectrum Brands is a home solution innovator that has established more than ten brands, including Emeril Every Day, PowerFit and Copper Chef. Its products, which include cookware, kitchen appliances, technology and exercise and outdoor equipment, are available on individual brands’ websites and through Amazon.

Visit www.spectrumbrands.com/brands.html

Spectrum Brands Reviews

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    Page 2 Reviews 40 - 80
    Verified purchase

    Reviewed Feb. 5, 2022

    I like the Power AirFryer. I've used it several times. However, I really haven't gotten quite the knack and want to know the difference between the air fry and bake because when you bake, the blower actually can be on and everything I've baked so far, I've reheat or toast. Also, I wanted to cook bacon up on the basket because I bought the three baskets. But that falls down on the burner because the burner’s underneath the catch tray for the juice. That catch tray that goes underneath the burners is not gonna last long because it already has burn engraved in it. I can see me having to replace that shortly.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your feedback! The bake preset can be used with or without the air fry fan on. You can use the bake preset for baking anything from cakes and cookies to casseroles and turn on the air fry fan toward the end of your cooking cycle to crisp up the top. The air fry feature is great for air frying anything you would normally fry with oil. When cooking greasy items in the crisper basket you can place the roasting pan on a tray under the crisper tray you are using to catch any drippings. The drip tray should be placed below the heating elements at all times.

    Verified purchase

    Reviewed Feb. 4, 2022

    I had a nice ordering experience. The Power AirFryer Oven arrived not damaged. It's okay so far and it's easy to clean up. I like it.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your great feedback!

    Verified purchase
    Staff

    Reviewed Feb. 1, 2022

    I've enjoyed the Power AirFryer oven very much and the Facebook community with all the people putting air fryer stuff on has been very helpful. I have only done hamburgers with potatoes, and it turned out very well. It's easy to clean up too. I could have used a little more instruction with the Power AirFryer though. There's a lot to learn, and there's nothing to learn from. Apart from that, it's been very easy once I got the hang of it.

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    Verified purchase
    Price

    Reviewed Jan. 29, 2022

    The Power AirFryer Oven is a wonderful product and I'm looking forward to using it more. We live in a mobile trailer and it has propane and it's real expensive. So we put in the oven so that we can use it to improve our diet. It's very easy to clean up because it has a surface that you just wipe it off. I like cooking grilled chicken with it. It's crispy on the outside, but well done on the inside, and juicy. It's very good.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Jan. 28, 2022

    I liked the French door opening for the bigger capacity. And I thought it would cook a lot better with the temperatures going up to 500 degrees. The other ones out on the market do not reach that or have the capacity in there. It took a while to receive the product because the first order that I sent in there, I had a discount coupon for that. I didn't get any recognition back from them because they said there was a mistake on the email. It took me six times to get through to them. The lady that I talked to on the phone said, “Well, we couldn't send it to you because you missed the G on Gmail. I said, “This is the only one. So I made a mistake without putting a G on there. You could have paid off for yourself. But let's move on from that. So it was my bad for that.”

    But I said that I'd like to reorder and get it taken care of. She said that she could to it for me then. She told me the price and I asked about the discount but she said she couldn't add tht discount. That’s why I went online and reordered it again. And it took two and a half weeks to get it. The only other thing I would have liked was if the Emeril fryer came in black instead of stainless, because I'm not one for stainless appliances.

    The fryer that I got is missing parts. It's not what I expected it to be, but the two prongs for the rotisserie never came in. All I got was an air fryer with the direction. I sent them an email based on the email that I received. I hit reply and said, “I just want to let you know that I have some missing part. Can you have somebody get back to me?” Never heard anything back. It has to be close to a month now.

    I call and it just takes forever to get somebody, and I can leave a number and somebody will get back to me. I didn't bother because if they can't answer an email within a week's time, what are my chances of getting a phone call? But I still get these advertisements coming in. I get those piled up in my email, which I didn't sign in for.

    If I put the air fryer on toast, it takes forever. If I put it on broil or bake, it toasts it. If I just put it on regular toast, it doesn’t brown it. It just gets the bread hard. It’s weird. So anytime I toast, I just toast with the broil or the bake option. When I hit the toast, it doesn't give me an option for temperature, like I can adjust the temperature on any other function that I put it on. But if I put it on toast, it’s just whatever temperature it's set at and that's it. It just asks you how many pieces of bread are in there to toast.

    I'm disappointed in how it was processed. But I would recommend the air fryer. People come over and say it's really nice. I said, “It doesn't take up a lot of cabinet space. And it does what it's supposed to. I use it every day. Grilled chicken wings and chicken breasts, thighs. Just works out well. And even heating stuff up, it does its job. For the money that I paid, it's better than half the garbage that’s out on the market now. If I need another one, I would go back and buy it. Overall, it's a great product.

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    Verified purchase
    Maintenance

    Reviewed Jan. 27, 2022

    I love my air fryer and I have learned to cook with it. Now, I don't cook with anything else. Everything else is out of my kitchen, except that. My favorite meal to cook in it is hot roast and then after I get my hot roast cooked, I do a pepper steak. It is so good and I’m happy with my air fryer. I have no problem with paying more for it if I had to. Every kitchen should have one especially if they’re cooking for themselves and they're over 70. Because it's so much easier than getting out pots and pans and burning yourself on the stove. Also, it's more economical for us that way. I clean it by wiping it down with a towel. All you have to do with the little pan that you pull out and empty is to let it cool and then tap it against the trash can. The dirt falls off there. It’s awesome.

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    Verified purchase

    Reviewed Jan. 26, 2022

    The air fryer works well. We like it. We do steaks on the grill, and it works out. We baked some stuff on it the other day and that worked good. It cleans up good because it's like a Teflon type thing. Sometimes we gotta watch what we put on the grill. And we have to scrape it off a bit. We put it in the dishwasher and it worked. Buy it.

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    Verified purchase

    Reviewed Jan. 21, 2022

    It's easier and healthier cooking with Power AirFryer Oven. The quality appears to be good too.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your review! We appreciate you sharing your experience!

    PriceRefunds & PayoutsStaff

    Reviewed Jan. 19, 2022

    Airfryer oven inferior. Does not live up to hype. Won't send prepaid return label or reimburse shipping costs of $95.00! Takes too long to heat up and needs longer to cook! No help from company. Do not recommend. I now have a boat anchor!!

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    Verified purchase

    Reviewed Jan. 15, 2022

    I love my air fryer. I've grilled steaks, and I like the grilling, the quickness of it, and the way it cooked the food all the way through.

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    Spectrum Brands
    Response from Spectrum Brands

    We are happy to hear you are enjoying your product!

    Verified purchase

    Reviewed Jan. 14, 2022

    I like the product. It's easy to clean out.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 13, 2022

    My air fryer came with a couple of extra accessories and I like the items very much. So far, I've grilled a steak and air fried French fries at the same time. That was really a plus and the steak turned out awesome. I'm still getting used to the air fryer, but I would definitely highly recommend it. I also have the PowerXL quick cooker with the instant pot, and I like that as well.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your feedback, we are so happy to hear this!

    Verified purchase

    Reviewed Jan. 12, 2022

    I like the product so far. I can do multiple things in it, which is certainly beneficial.

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    Spectrum Brands
    Response from Spectrum Brands

    We love hearing this! Thank you for your kind review!

    Coverage

    Reviewed Jan. 10, 2022

    Needed Replacement for fan cover, they said they had no replacements for that part. Why not??? Seems to be important part to keep fan from overheating and damage to counter. I will not be buying products from this company again!!!

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    Coverage

    Reviewed Jan. 9, 2022

    Purchased Emeril's forever pots and pans under the impression of a lifetime warranty. The glass is loose in one of the lids but they refuse to replace it saying it's not covered under warranty. I've contacted them but my 90 days have passed. So here I am with a 300 dollar set of pots and pans 1 loose lid with a warranty that doesn't cover the lids.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your review and allowing us the opportunity to assist you with this. Your new lid is on the way to you. An email was sent to you with the tracking information.

    Verified purchase

    Reviewed Jan. 6, 2022

    I love my XL grill. I like how it rotisseries and how it air-fries my chicken. I also like how it does my fries.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for sharing your experience with others! We appreciate your feedback!

    Verified purchase
    TechEase of Use

    Reviewed Jan. 5, 2022

    I was very satisfied when I got the Power Extra Large Air Fryer Grill. The TV program showed the grills but they had a tray that came with this one. It had had four indentations in it and I was very surprised because it works good for doing eggs. I was very satisfied because that was something that they didn't show on the TV but it came with it. I'm 87 years old and I'm trying to learn how to use the product. It's working out fine for me so far. I've been doing mostly grill without the air. I did a piece of ham the other night and that came out good. I did rotisserie roasts on it and it came out all right but the meat was tough. So, I chopped it up and made a stew out of it. But that wasn't about any problem with the product. It was the meat. I haven't tried chicken but I’d like to do a chicken rotisserie next.

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    Spectrum Brands
    Response from Spectrum Brands

    We are so happy to hear you are enjoying your PowerXL Air Fryer Grill!

    Verified purchase
    StaffEase of Use

    Reviewed Dec. 22, 2021

    The double doors of our Emeril Lagasse are the best thing. I don't have to reach over the door to get the tray things out of it. The first time I used it, I was confused and we re-read the book about it with the pre-heat thing. It's easy to use for the two times I've used it so far. Also, I like how I don't have to heat up the whole oven. I made frozen fish fillets and and it's just like, "Okay, well, I'll just put it on the bake thing because that's what I would be doing in the oven," and they turned out okay. Our Emeril beeps so I can turn them over halfway half the time.

    Also everything stores inside of the Emeril and it fits my counter nicely though I have to slide it out because I can't use it under the cabinets. It's handy and the cookbook that comes with it, if I'm using their recipes, it tells me what to do. I'm pretty satisfied.

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    Verified purchase
    Tech

    Reviewed Dec. 14, 2021

    I've had good experience with the Power Air Fryer. I cooked quite a few things in it already and it's come out wonderful. I did chicken nuggets and fries as well as a roast, which came out well. The Power Air Fryer is easy to clean up too. I will tell friends the things that I cooked in it and that I loved each one. They should get one.

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    Verified purchase
    PriceRates

    Reviewed Dec. 1, 2021

    We got the products at a good price and it showed up timely. With the ordering process, the company kept putting a bunch of add-ons to it. When we went online and we just wanted to get the pans, it said, “For an extra $10, you can get this.” My wife saw that and we got that then we went on and, “For another $10, you can get this.” We ended up getting that as well. It made us go through, “This is your last chance. This is your last chance. This is your last chance that you could actually order it.” Also, we ordered on a Saturday, and we didn't get an acknowledgement that the order went through until Monday, but everything went well after that.

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    Verified purchase
    Staff

    Reviewed Nov. 30, 2021

    My wife loves the air fryer oven. It was easy ordering it. It's got the extra basket and it's convenient. The wife said, "I don't have to heat up that old hot oven right now." That did make a hit. So far, it's fantastic.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 29, 2021

    Our Power Air Fryer came quick and my experience would be really good once I get more experience cooking on it. So far, I’ve overcooked stuff, but I just have to watch my timing better and I might get more recipes on it as well. We would fix breakfast on it, and it was awesome. We tried the bacon on it, and we loved it. We also tried the hamburgers, and they were delicious. It turned out good. The Power Air Fryer cleans up easy too. We love it and I recommend it badly.

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    Verified purchase
    Price

    Reviewed Nov. 23, 2021

    The buying process from Tristar and shipping were fine. There were no shipping charges. I've used the Power AirFryer and I love it.

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    Spectrum Brands
    Response from Spectrum Brands

    We are happy to hear you are enjoying your product. We would love you to share your experience with other customers. If you have time please leave a Google review. https://g.page/r/CQvkS0hStx9kEAI/review

    Verified purchase

    Reviewed Nov. 21, 2021

    I like Copper Chef. I like how durable it's supposed to be, how it doesn't scratch up and the nonstick feature.

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    Verified purchase

    Reviewed Nov. 17, 2021

    I like the air fryer so far. I can get more baked in it than what I could in my old air fryer. With the three levels, the Power AirFryer is better. It's a very good quality though the first one was damaged by the factory and I had to ship it back.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your feedback and review! We would love it if you would share your positive experience with others, please leave a google review at https://g.page/r/CQvkS0hStx9kEAI/review

    Thank you!

    Debbie increased rating by 2 stars.
    MaintenanceTransparency
    After a positive interaction with Spectrum Brands, Debbie increased their star rating on Dec. 7, 2021.

    Updated review: Dec. 7, 2021

    Received a refund for defective product.

    Original Review: Nov. 13, 2021

    Updated on 11/18/2021: I purchased a defective product from this company and reached out to have issue resolved. I sent photos, product purchased. Date purchased and receipt. They have done NOTHING but give me the runaround! I will never purchase from them nor recommend their products to anyone!!! Very upsetting!!!

    Original: Purchased Emeril Lagasse air fryer. Kept blowing a fuse every time I plugged it in. Moved to several different outlets. Threw out box so I couldn’t return. Ended up throwing this out as well. I feel I got ripped off. Completely disappointed.

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    Spectrum Brands
    Response from Spectrum Brands
    Hi Debbie,
    Please send us an email to info@tvcustomerinfo.com with as much detail as you can and please attach the proof of purchase. We would like to assist you. Thank you!

    Tristar Product Customer Service

    Verified purchase

    Reviewed Nov. 7, 2021

    I was visiting a friend in Missouri in May and as I was cooking dinner for them, I used their pan. I asked them what it was, and they told me. When it came time for me to want to use something other than my cast iron pans which are getting too heavy for me to wield, I looked up Copper Chef and decided to buy them. I love my new pans and I'm very happy. My only comment was after I'd put what I wanted in the cart, there were these different pop ups for offers. That was the only thing that complicated it for me.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 6, 2021

    We saw the Copper Chef pans on TV and the price was halfway decent. It was nonstick too and my wife liked red. We ordered the pans and they came as they were supposed to come. The top of the red handle one is okay. I used most of the pans so far and the heat distribution is better. It doesn't just cook in the center but cooks the whole bottom of the pan. We used the pans for cooking steak, egg, hotdogs, roast beef, shrimp, and pork loin. As long as you turn the heat down, it won’t burn anything up. It cooks evenly throughout the pan.

    But when you’re cooking with something and you get it too high, the steam would shoot out of the side of the top, like it's not sealed. It's almost like a tea kettle spewing out. That aside, cleaning is not that bad and you can wipe things off. Copper Chef is better than some of the stuff being sold out there. If you cut some kind of meat inside the pan, it’s harder to scratch.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your feedback! We recommend low to medium heat settings for most cooking. The pan will distribute and retain heat effectively and evenly. This causes some protein rich foods to cook more quickly. To extend the life of the pan, do not cut food on the Copper Chef Titan Series cookware using sharp utensils, such as forks, knives, mashers, or whisks, that can deteriorate the cooking surface. As a reminder, do not use aerosol cooking sprays. These sprays will build up on cookware and become difficult to remove while reducing the nonstick coating release.

    Verified purchase

    Reviewed Nov. 5, 2021

    I warmed some ribs in my Power AirFryer the other day. I put it in for 15 minutes and I probably should have put it in longer or at higher temperature. In the manual, it doesn't mention much about how to set the thing up for reheating. But everything warmed up okay and I had no problem cleaning up.

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    Spectrum Brands
    Response from Spectrum Brands

    Thank you for your feedback! There is a reheat preset on the dial. It has a default time and temperature, those are both adjustable based on what you are heating up, thicker meats may need more time after the default of 15 minutes. We are happy to hear your ribs reheated well.

    Verified purchase

    Reviewed Nov. 4, 2021

    Ordering our Copper Chef cookware was alright. It's good for everything but it's not easy to cook eggs with. The eggs stick a lot.

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    Spectrum Brands
    Response from Spectrum Brands

    Hi Donald, Please make sure you re-season your pan after every few washes and after every time you run it through the dishwasher. When you follow the instructions in the owners manual eggs should not stick. Please do not use aerosol spray products, these sprays will build up on cookware and become difficult to remove while reducing the nonstick coating release.

    Verified purchase
    Maintenance

    Reviewed Nov. 3, 2021

    I'm very pleased with my Power AirFryer. It's got a whole array of things that it does. I like the air frying where I can do french fries, hamburger patties and vegetables. It’s pretty much kept itself clean. I had bought one that was the smaller version of it for 129 at Walmart, and I didn't like it. It was not only dirty, it also stayed dirty. No matter what I did to clean it, it wouldn't come clean. This one stays clean.

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    Spectrum Brands
    Response from Spectrum Brands

    We are happy to hear you are enjoying your Power AirFryer! We would love for you to share your positive experience with others. If you have a moment please leave a Google review https://g.page/r/CQvkS0hStx9kEAI/review

    Verified purchase

    Reviewed Nov. 2, 2021

    I liked the size of the Power AirFryer. I ordered one and it came earlier than we thought. We like it and use it almost everyday. I ordered a recipe book also.

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    Verified purchase

    Reviewed Oct. 21, 2021

    I love the Copper Chef. You can do anything with these pans. I cook steak and chicken in it. It's really good. I also bought some utensils, and I had the big knives that you chop with, which is very nice.

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    Sales & Marketing

    Reviewed Oct. 18, 2021

    I purchased a 8" Chef Knife with 100% Lifetime Guarantee. It got rusted only in 2 months. I asked for replacement and they gave me the runaround and they refused to honor their guarantee. I got no replacement. I will never buy anything from this company again.

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    Verified purchase
    PriceRates

    Reviewed Oct. 15, 2021

    I have a basic toaster oven from when I got married 15 years ago. And we started using that so much because my husband was sick and he's in the hospital. So, I cooked constantly with that and everything was great. But we saw the Tristar Products infomercial and I was like, “Oh, this would be great. ‘Cause we'd been using that toaster oven.” And we have not been seeing the results that we like so much with that. My daughter made pizza bites and they were hard as a rock, with my supervision. They were in there nine to 12 minutes, and they were hard. We threw it all away. And I tried to heat up some ribs like I did in my own toaster oven, heated them up for 15 minutes on 375, and it was cold. There was no crunch on them.

    The infomercial showed all the things that I can cook, like more than one thing at a time. I ordered the larger one and of the extra crispers for air fry, but there's no room to put three things in there. So, I'm disappointed. I can only cook one thing at a time. In my smaller toaster oven, I do two things. I need a better education on the air fryer, or I'm just not loving it that much for the price.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 11, 2021

    I have an Emeril Lagasse Air Fryer and a Power AirFryer Pro Elite. The one by Emeril browns things on both sides. But the one I use is compact and it doesn't take up a lot of space. It's easy to clean, keep up and care for. I like it and I'd miss it if something happens to it. The rotisserie mechanism works very well too. Also, the food is not dry if you cook it correctly. I also love the oil pan because it has a little dent on the end where you could just pour and it kind of falls. I've cooked pork steak in it and all I did was put my seasoning on the steak like I normally would and put it in. If I want it to look like it's baked, I'll wrap it in foil. If I don't want it to look like it's baked and more or less like I fried it with onions, I won't cover it. I would buy one of these for a friend.

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    Verified purchase

    Reviewed Oct. 10, 2021

    The cookware worked just like it did in the commercial. It was a good deal. I've only used it a couple of times, but so far, pretty good. I went and bought a steak just to make that the first night I had it. I tried the pan and it worked just the way it said. It browned everything and nothing stuck. I also liked that knife they sent. It was great.

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    Verified purchase

    Reviewed Oct. 9, 2021

    The ordering process was okay. The skillet came in good. I like it.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2021

    I bought the fry pan set and another set for my assistant. They're good quality. I like them. I do very little cooking because I'm still recovering from open heart surgery. So I have help that does that. But at least, I have nice pots and pans now to cook with.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Oct. 7, 2021

    The pan doesn’t work like it's supposed to. I cooked some eggs in it and the eggs stuck to the pan just like it was a normal pan. We had to scrape the eggs out. It was disappointing to us. It was presented to us like you don't need necessary clean-up. They even showed us you can put candy in it, and it wouldn't even stick to the pan. For the money we paid for it, it was bad business right there. I could’ve gone to the Dollar General and bought a pan. It’s just as easy to cook with that kind of quality.

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    Spectrum Brands Company Information

    Company Name:
    Spectrum Brands
    City:
    Fairfield
    State/Province:
    NJ
    Postal Code:
    07004
    Country:
    United States
    Website:
    www.spectrumbrands.com