Tristar Products Reviews

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About Tristar Products

Tristar Products is a home solution innovator that has established more than ten brands, including Emeril Every Day, PowerFit and Copper Chef. Its products, which include cookware, kitchen appliances, technology and exercise and outdoor equipment, are available on individual brands’ websites and through Amazon.

Tristar Products Reviews

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    Page 5 Reviews 440 - 640
    Verified purchase

    Reviewed Oct. 12, 2019

    Price was the deciding factor of my decision to get Copper Chef Cookware products. I've purchased from them twice and each time, I purchased a mixture of five products.

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    Tristar Products
    Response from Tristar Products

    Hi Rick,

    Thank you for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highl2y appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    IF you have decided to buy our Copper Chef, just visit the link below. We have offered a discounted product of Copper Chef that you may like. Just paste the "Copper Chef" to the search bar above.

    https://www.amazon.com/ref=nav_logo

    Thank you.

    Verified purchase

    Reviewed Oct. 10, 2019

    My sister brought my Copper Chef Cookware from Ohio, and I've had it for a year. I like the color and that it's nonstick. The quality is very good. With some of my pans though, I wish I had known about the induction.

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    Tristar Products
    Response from Tristar Products

    Hi Gwendolyn,

    Thank you for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highl2y appreciate your feedback! We hope that we will hear more good feedback from our products.

    The Copper Chef Induction Cooktop operates on the principle of electromagnetic induction. Electric current is passed through the Power Coil installed inside the Cooktop creating a Magnetic Field that travels through

    the Ceramic Cooktop. When Magnetic Metal-Based Cookware is used, the Magnetic Field transfers to the bottom surface of the cookware resulting in high heat sufficient for cooking. The induction cooking method has heating performance comparable to that of a gas burner, but it is significantly more energy-efficient. For information about the induction, please visit the link below.

    https://www.tristarcares.com/pdf/cc_CCIC_IB_TP_ENG_V6_170724.pdf

    Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks.

    Thank you.

    Verified purchase

    Reviewed Oct. 9, 2019

    When I went to Apex, I bought an egg cooker. You can’t get them from there anymore, which was the reason I looked on the little booklet that came with them, and ordered it from Copper Chef. I liked it and I gave a friend the same one. She’s tickled to death because it’s red and it’s a double-decker. After I used mine, I decided to give my grandson for Christmas. I’ve had the cookware for about nine months and I like that you can throw your eggs in there, add a little bit of water, leave it and do what you want, then come back and it would be done. The quality has been good so far and I’m gonna be giving about 10 of them away for Christmas presents.

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    Tristar Products
    Response from Tristar Products

    Hi James,

    Thank you for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highl2y appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Oct. 7, 2019

    I saw Copper Chef on TV and I purchased it since it's non-stick. It does what it describes and everything is wonderful. I've purchased more pans and cookie sheets, which are reusable as well.

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    Tristar Products
    Response from Tristar Products

    Hi Jean,

    Thank you for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highl2y appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Oct. 6, 2019

    My husband gave me a pan from Copper Chef as a gift. Nothing sticks to it and the clean-up is so easy. It’s perfect. I bought the loaf pan, which is a larger pan that I can put on the stove or in the oven. I also purchased a pan for my adult daughter. The quality is wonderful and people should buy them. I’ve been using Copper Chef for a year and I’ve purchased their products to give as gifts.

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    Tristar Products
    Response from Tristar Products

    Hi Gina,

    Thank you for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highl2y appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase
    Price

    Reviewed Oct. 5, 2019

    Power AirFryer by Tristar was referred by my parents and it was trending. We use it more than almost anything in our kitchen. It hasn't been like a trendy thing where we just did it for a month and stopped. It seems cheap, but it's been holding up and has been very sturdy.

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    Tristar Products
    Response from Tristar Products

    Hi Brian,

    Thanks for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase
    Staff

    Reviewed Oct. 3, 2019

    A friend bought a Copper Chef pan and she liked it. I cooked in it and it was awesome, so I purchased the cookware too and replaced my entire set up. I bought everything they have, times three. I bought three of the smaller square ones, the round ones with the lids, the bigger and deeper ones with lids, and then the sauce pan. I've had them for about three months now and they're of excellent quality. They're extremely easy to clean and the best part is it evenly cooks across all areas of the pan.

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    Tristar Products
    Response from Tristar Products

    Hi Nicholas,

    Thank you for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highl2y appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Oct. 2, 2019

    I wanted fried chicken without grease, and with PowerAirFryer, the food has been delicious. I don’t know if I used mine too much though because my handle is coming off at the side. Still, I’d totally recommend it ‘cause I bought mine and I bought my little sister another one. It replaced my microwave. I stick the little microwave dinners in the AirFryer and it cooks. The chicken nuggets in the AirFryer come out better. We finally know how to make the minute brownies cook properly because of the AirFryer.

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    Verified purchase

    Reviewed Oct. 1, 2019

    I got the AirFryer and the Instapot, and I got the cookbook with it. The Instapot is quick which is awesome and I love it. It works great. When my daughter moved out of the house, she took it with her. The AirFryer is working okay, but the Instapot quit working. I've spoken with Tristar about it and I haven't heard anything back yet. I don't know if I would recommend it because if it's only gonna last for six months, then what's the point?

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    Verified purchase

    Reviewed Sept. 27, 2019

    I wanted to try Copper Chef Cookware. The bottoms are a little difficult to clean at times but they're very easy to clean on the inside. I would like Copper Chef to get a cleaner for the bottoms. I bought a lot of the cookware and I've bought them as gifts too.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 26, 2019

    I'm diabetic and I can't fry things, so I use the Power AirFryer quite often. I watched the demonstration and it looked like it would be very versatile, which it is. I've roasted vegetables in it and I've done pork chops and chicken in it. I like that it cooks fast. I just takes a few minutes, and it cooks well. For steaks, it gets brown on the outside, but it's still juicy on the inside.

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    Tristar Products
    Response from Tristar Products

    Hi Joan,

    Thanks for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Power AirFryer that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Sept. 25, 2019

    I'm a bachelor and I don't cook, so it felt like a Power AirFryer Oven from Tristar would be convenient for me. I've used it about five times, and I like the fact that it's convenient.

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    Tristar Products
    Response from Tristar Products

    Hi James, thank you for the review with the (Power AirFryer products). We truly appreciate your feedback.

    Reviewed Sept. 24, 2019

    Air fryer inside light comes on when plugged in but the digital board does not come on to set the use. I am very disappointed with this product and I paid a lot of money. Will not recommend to family and friends.

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    Tristar Products
    Response from Tristar Products

    Dear Deborah,

    May we know the exact unit you are referring to?

    Thank you

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2019

    I had a small one airfryer, and this one from Tristar looks so much better. It did so much more. And my husband was just over the moon over it, so he told me to order it. My husband loves steak in it. It fries things, and I don't have to use grease. I love that. I would tell others to buy the fryer. They're great. The cook time and the cleanup is great too. It's really easy to clean. I recommend it to all my friends.

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    Tristar Products
    Response from Tristar Products

    Hi Tammy, thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Verified purchase

    Reviewed Sept. 23, 2019

    When we tried one Copper Chef Cookware, we liked the way it handled the food and the way it cleaned up. We had that one for over a year, then I bought a bunch more. We also got the muffin pan and it's doing great. The consistency in the quality of the finish of the products could be better though. There was one pan that had what appeared to be a pinhole-sized gap in the copper finish on the inside of the pan. But it's nothing major. I tell my friends to buy some Copper Chef Cookware.

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    Tristar Products
    Response from Tristar Products

    Hi Tony,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products.

    We have a suggestion to avoid having a pinhole-sized gap. You heat it for about 5-10 minutes in a medium heat repeat process for 2-3 times and wipe the pan to remove the hole you can also use your oven to season your pan put oil on your pan and heat it for about 300°F for an hour then wipe the excess oil. You can check also the reviews and some guides, please follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 22, 2019

    I've cooked a piece of steak in my Power AirFryer oven and the cooking time was great. I threw it on the dishwasher to clean it up. I've heard so much about the Power AirFryer before and how you reduce your fat intake form greasy food. I've had it for about six months now and I only use it if it's bad weather. I enjoy using it, and I like the 20-minute thing. It's a good investment.

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    Tristar Products
    Response from Tristar Products

    Hi Daniel,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Power AirFryer that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Sept. 21, 2019

    I liked the way the Copper Chef cookware looked. I bought my set at Sam's and I like them all. I've had them for about a year and a half. The quality is fine and everything is easy to clean. The pans are easy to cook with. I usually cook broths and steaks. You could put the cookware in the oven but I just set it up on the stove. You can cook it up to about 500 degrees. Copper Chef is a really great cookware.

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    Tristar Products
    Response from Tristar Products

    Hi Robert,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products. You can check also the reviews and some guides, please follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Sept. 20, 2019

    The Power AirFryer is great for French fries. Instead of using the oils, it works pretty well with fried foods like fish and chicken. It’s healthier. I tried it for grilling vegetables, and it works pretty well. The rotisserie chicken is the favorite thing thing I cook in there. It’s not flavorful but health-wise, it came up pretty juicy. I was surprised. The quality of the Power AirFryer is pretty good. But it was a bit smaller than I expected.

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    Tristar Products
    Response from Tristar Products

    Hi Leslie,

    Thanks for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products.

    We offer two units the 6-quart and 8 quart. Please visit the link below for visual reference of the sizes.

    https://powerairfryer.com/checkout/powerairfryeroven/step1?m=185002097926073387&_ga=2.193874351.324401467.1570053961-472893049.1570053961

    Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Sept. 19, 2019

    When I first heard about the AirFryer, it started out with the little pot where you can cook maybe one meal in it, but it was vibrating. And then when they came out with Power AirFryer Oven, I kinda hesitated if I wanna get it for three years, but I finally decided to get it. We had it for about three months now and I like it. So far, it does what it’s supposed to do. You ain’t gotta stand there and watch everything when cooking in it. You set it in a certain temperature and the time. We mostly cook french fries, baloney, and hot dog in it. It’s a lot easier to clean than what the other stuff that I've been doing. But I'm so used to washing dishes, I just wash it right there in the sink instead of the dishwasher. I’m planning on getting me another one later on. The only thing is that it needs a little more information about when you start cooking in it. Most of what I've learned is what they shared on TV.

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    Tristar Products
    Response from Tristar Products

    Hi Larry,

    thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/powerairfryer/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2019

    My husband bought a round of the skillet that had a hot plate with it and I loved it so much. I said I want all the Copper Chef that I could find and that’s what started it all. Since then, I’ve gotten pieces over time here and there, within two years at least. We cook all the steaks and burgers on the grill and we do the pasta chicken in the skillet one, and the brownie one works awesome. And the oven basket one, like oven fryer for making fries or just something crispy, that works amazing. Copper Chef Cookware cleans up real easy. However, if you have your flame too high, it messes up the bottom and that’s a little hard to clean. Also, when I make eggs after so many times, even using a rubber spatula, the eggs start sticking. But other than that, they're very good.Overall, I’m very happy with it.

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    Tristar Products
    Response from Tristar Products

    Hi Robert,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products.

    We have a suggestion about the mess when you have you flame to high. You need to put oil in your pan and make sure that the entire inner pot is covered with oil then heat it for about 5-10 minutes in a medium heat repeat process for 2-3 times and wipe the pan with to remove the excess oil you can also use your oven to season your pan put oil on your pan and heat it for about 300°F for an hour then wipe the excess oil. You can check also the reviews and some guides, please follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 17, 2019

    We wanted the larger capacity and looked at getting a Power AirFryer oven. The quick pot came with it. We just had to pay for its delivery. However, I was not satisfied with it. It started not filling and I was like, "Yeah, no. I'm just not messing with it." But other than that, we like the oven's dehydrator because we dehydrate. And then, we can fry vegetables without the grease.

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2019

    We bought our first Copper Chef Cookware at Walmart three years ago and figured I'd try it out, and so far, I've liked that one. And this spring, I just ordered a bunch of brand new ones to put in my camper. So far, I've liked what I've gotten. It's nonstick and I don't have to use anything or carry all the extra oils with me all the time. Besides having good food, it does not overly get torn up because it's not sticking anything. My friends all love my cookware when they see me using them.

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    Tristar Products
    Response from Tristar Products

    Hi Robert,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Sept. 15, 2019

    I first bought a grill from Copper Chef. It's where you try to broil stuff on, and I really liked that because I don’t have to go out in the winter and try to make some hamburgers. I could do them inside and I don’t have to have fried hamburgers. And then we caught the ad on for $8 each if you order four or more online. I got the griddle, the crisper for the oven, the pizza tray, and the silicone handles. We did all four of them so we could get them for the $8 each. It was a bargain on the online ordering. I use every one of them at least once a week. They’re absolutely non-stick. I’m having real good luck with them. They’re better than most of the other things I’ve gotten on the market in years past. I absolutely love the pizza tray. What I use it for mostly is just their 12-inch grid, the wire rack type of thing, and I put my frozen pizzas on that and I get those real crispy in the oven.

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    Tristar Products
    Response from Tristar Products

    Hi Robert,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with the Copper Chef that you purchased. We highly appreciate your feedback! We hope that we will hear more good feedback from our products. Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase
    Ease of Use

    Reviewed Sept. 14, 2019

    The power pressure cooker does everything as advertise. The food I cook in my power pressure cookers are full of flavor. Recipes can be found in Eric's cookbook or online, OR you can make your own according to your taste and experiences. The power pressure cooker is SO EASY to use and food is GREAT when it comes out.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    A lot of coworkers said they like the air fryer, but they didn't like it in a basket type. The Tristar Power AirFryer was different. I liked what I saw, and they also got the Instant Pot with it. I like the fryer because you can do a lot of meat in it at one time. I can do two whole chickens split in half. Two on one rack and two on another half on another rack, and they get done. I'm very impressed. Cleanup is easy as well. I just spray it with Pam first.

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    Tristar Products
    Response from Tristar Products

    Hi Bonita,

    thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/powerairfryer/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 13, 2019

    I bought one pan from Copper Chef, which I wasn't willing to pay that price for it anymore, but I found this other deal that they had. I've ordered different pans that I would use. They are easy to clean up. I got those big pans that you can cook a turkey in, which I make a lot of big batches of homemade noodles. The pan is heavy, and it cooks well.

    I had one experience that surprised me. I was boiling some cabbage, and you don't add much liquid into it, I had it on the stove and I got called away. When I came back, it had burnt really heavy in that big round skillet pan. I started looking up online the different ways of doing it. So, I warmed it up and I got all I could get off, and then I put baking soda and lemon juice in it and let it sit. I went in a little bit later, and with a little elbow grease, it didn't even look like it had been burnt. It took every bit of it off. Now, I don't think it has quite the non-stick that it did before, but I was surprised. Right now, I'm really pleased with them.

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    Response from Tristar Products

    Hi, Jean Hill

    Thank you for sharing your creations, we highly appreciate it. We would like to see some culinary creations and you can post it here on our official Facebook page, also please tag us by using #CopperChef. Thank you once again.

    Verified purchase

    Reviewed Sept. 13, 2019

    We've been using the Copper Chef website for about 2 years and we bought an AirFryer which we've owned for about 2 years now. My favorite thing about it is that it doesn’t stick and it’s easy to clean. We’ve also gotten a couple of deals on the loaf pan and a couple other pieces. The quality is excellent.

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    Tristar Products
    Response from Tristar Products

    Hi Margaret,

    Thank for the feedback, we appreciate it. We are so happy to hear that you are satisfied with our products. We highly appreciate your feedback! We hope that we will hear more good feedback from our products.

    You can check also the reviews and some guides, please follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Alisha increased rating by 1 star.
    After a positive interaction with Tristar Products, Alisha increased their star rating.

    Reviewed Sept. 12, 2019

    I wouldn’t recommend buying the Power Air Fryer Oven Elite. It smells of chemicals. The smell is so strong the whole house smells of it! I live in a 2000 sq home. The whole house smells! It’s awful. Now on to cooking in it. Works well but the chemical soaks into the food leaving the food no good to eat! The food tastes just like the chemical smell. It’s awful! I called the company. They wouldn't replace it. I told them I didn’t even want that model. I’d take a cheaper one because they need recalled. Is chemicals good for you to breathe? No. I have cleaned it over and over again. I have turned it on and let it cook empty for hours upon hours still the same thing! A house full of toxic fumes!!! If you make a product why not stand behind it? Because it’s junk!

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    Verified purchase

    Reviewed Sept. 12, 2019

    I’ve been having some problems with being able to lift my cast iron cookware, which is what my husband prefers. And I can pick up the Copper Chef easily. Even if I have quite a bit in it, I can still pick it up, and it would not be a problem with making a whole dish. And just being able to pop it in the dishwasher. I’ve not had any problem with any staining on any of the pieces. They’ve come clean very easily. So I’ve been pleased with what I’ve used them for so far. I bought some of the items during one of their $8 specials last year, and then I bought some more this year. Some was the same item, and some I put up to be for Christmas.

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    Verified purchase
    Staff

    Reviewed Sept. 11, 2019

    I got a Power AirFryer a month ago. I wanted to be able to do more food at one time because I had the biggest of the other ones, and it wasn't enough. It takes twice as long. With Power AirFryer it rotates through the hole and in a much better rate. The air goes through the shelves because the shelves has holes in them. I can cook more than the other oven. Like when I'm doing wings, instead of doing shifts and shifts and shifts of them, I can do one whole. I could do four trays versus one time. The convenience is awesome. I like it a lot. I used the first one by the same people. And then that's what made me decide to buy the next one.

    I recommended the product to friends. I helped my sisters get one. I let her try my other one, my little one first, and she really liked it. She liked the way it did tater tots and French fries and that kinda thing. And she's also on Weight Watchers, so that helps a lot too. Yesterday I had to stick a credit card under my AirFryer to push the door up to get it to work. But I fixed it now because I looked on YouTube.

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    Response from Tristar Products

    Hi Katheleena,

    thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/powerairfryer/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Staff

    Reviewed Sept. 10, 2019

    My dad ordered Copper Chef cookware online. He likes it because it doesn't stick. I like everything about it. It's of good quality and it cleans well. I would tell friends to get it. When they cook with it, it doesn't stick.

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    Tristar Products
    Response from Tristar Products

    Hi Kim,

    We are so happy to hear that you are satisfied with the Copper Chef Cookware that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! We hope that we will hear more good feedback from our products.Please like and follow us on Facebook.

    https://www.facebook.com/copperchef/?ref=bookmarks

    Thank you.

    Verified purchase

    Reviewed Aug. 30, 2019

    I needed some new cookware and Copper Chef had a great deal so I went for it. I've had the cookware for a little under a year and the induction bottom is just amazing. It cooks the food evenly and there is very little burning. Other than that, I have an assortment of pans and an air fryer. The air fryer was one of the add-ons and it came with the pots that I ordered. It's nice but the basket is small. Nonetheless, I do feel like I've gotten a good deal out of Copper Chef and I’d recommend them too. I've even bought pans and given them as gifts.

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    Tristar Products
    Response from Tristar Products

    Hi Tiffany,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed Aug. 27, 2019

    I tried Copper Chef and I liked it. I don’t like Teflon, and cast iron is okay, but it’s heavy. Copper Chef heats evenly, doesn't scratch and it's non-stick. I highly recommend Copper Chef to everybody. I have four pieces of it and I even have the hot plate.

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    Response from Tristar Products

    Hi Judi,

    Thank you for the review and thank you for sharing your experience with the (Copper Chef pan products). We truly appreciate your feedback.

    Verified purchase

    Reviewed Aug. 26, 2019

    Copper Chef didn’t have all of that nonstick stuff, which is what I didn’t like, and that's why I purchased from them. I got the egg cooker, the cake pan, the loaf pan and the Dutch oven thing. I also got the big 5-quart pot and the even bigger pot, the huge square pan, the small square pan and the round pan. I've had Copper Chef for three years now and the experience has been excellent. I love the quality.

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    Response from Tristar Products

    Hi Sharla,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Thank you

    Verified purchase

    Reviewed Aug. 22, 2019

    We purchased our Copper Chef cookware to see if how people have things on television was true, and it was. That’s why I started buying most of the other products that they were selling. I have about everything that they sell and they all cook very well. I have the knives, pans, griddles, pots, air fryer (which is what I use the most), etc. I like that I can bake on my cookware and I don’t have to use grease or oil. Also, the quality is nice. It's an awesome product and I love it. I recommended Copper Chef to all my friends.

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    Response from Tristar Products

    Hi Quintyra,

    Thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Visit our official Facebook page to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase

    Reviewed Aug. 21, 2019

    I like how Copper Chef's products tend to be nonstick. I got some and the food I cook doesn't stick. The cookware from them is very easy to clean too. I like the quality a lot.

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    Response from Tristar Products

    Hi Martha,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    Thank you

    Verified purchase

    Reviewed Aug. 15, 2019

    I purchased Copper Chef cookware including cake pans, cooking sheets as well as a meatloaf pan. Thus far, I like the big square cooking pan that I bought. However, when I was camping with my husband, I should've placed my pan in a plastic bag 'cause the copper came off of the side of the pan. Still, the cookware is of pretty good quality and I'm very satisfied with it.

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    Response from Tristar Products

    Hi Deborah,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Visit our official Facebook page to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Price

    Reviewed Aug. 13, 2019

    I got a Copper Chef for my granddaughter and I got two for me. But I’m not real pleased with them. I went ahead and bought some bake ware, but everything sticks to the two very expensive fry pan things that they had on TV. I can use them to make stew, but I can’t make eggs in them and I don't use those fry pans anymore. The quality is bad and I paid a whole lot of money for those. Together, the two fry pans cost almost 100 bucks. Also, they said that if they didn't work, I could send them back. But now I don’t have any information or way to send these two back.

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    Reviewed Aug. 12, 2019

    I like Copper Chef's bakeware a lot. I wanted to order some as mine is about 40 years old or more. I got some from them but then when I try to stack them, they slide off of each other. This is a good thing though as it means that the bakeware is very non-stick. Thus far, I've used the cookie sheet and I like it just fine.

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    Response from Tristar Products

    Hi Olivia,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Thank you.

    Installation & Setup

    Reviewed Aug. 10, 2019

    I enjoyed this indoor grill until the fan broke just a few months into using it. Apparently they only expect it to last 60 days because that's their warranty! Yes, I operated it according to instructions and always put the right amount of water in the tray. You could hear the fan operating at first, but then it just quit. Now unusable because it makes too much smoke without the fan to filter the smoke through the water. I called the company and they told me to take it up with Sam's Club where I bought it. We'll see what happens there, but I don't expect they'll give me my money back either.

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    Punctuality & Speed

    Reviewed Aug. 3, 2019

    The Copper Chef frying pan doesn't cook evenly on my stove, it burns the food quickly. It doesn't evenly distribute the heat. It's not hard to clean but I don't want my food tasting burnt. Then, when I got the cookie sheet and put it in the heat, it starts to bend. I'm really not happy with it.

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    Reviewed Aug. 1, 2019

    Airfryer was given as a Xmas gift. Loved it up until two months ago when it completely lost power...switched outlets...no luck. Called company and was told to send $19.99 plus I pay for shipping/handling fees and they would replace it with a receipt. It was a gift - no receipt; therefore I am out of luck. If product is faulty why should customer pay for the s/h fees + $20? Not buying air fryers again. Too too bad.

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    Reviewed July 30, 2019

    I wanted to try out Copper Chef and see if it was as good as people say it was. I'm satisfied with it so far. I like that nothing sticks to it and it's easy to clean. I also have a cake set, oven air fryer, a basket that sits on a cookie sheet, egg poacher which I have not tried yet, big wok-y, then the square one, and a smaller frying pan. These items have good quality.

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    Response from Tristar Products

    Hi Kara,

    We are so happy to hear that from you. We do appreciate it!

    Thank you.

    Reviewed July 3, 2019

    I placed an order for the smokeless grill and chose the optional 2 qt. air fryer with the order. My bank account was charged on 6/29/19 for the full amount. This order was "placed" and "SHIPPED" on 7/01/19, supposedly. The grill was shipped by FedEx ground and received today 7/03/19, GREAT!! The air fryer was sent by Fedex-SP, (SmartPost), via the USPS and after much tracking and calling both Tristar and Fedex customer services, I found that the tracking # was not in the USPS system yet and was still in the Fedex system. The grill had a normal 12 digit tracking # and the fryer has a 20 digit (SP) #. The bottom line is, I won't get my fryer until 7/09/19. That's 2 days VS. 8 days and 10 days after I had paid in full and up front. Thanks Tristar.

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    Reviewed July 2, 2019

    I wanted to get rid of a lot of grease in my food and when I saw a Power AirFryer oven announcement on TV, we decided to order it. It’s great and I like it. So far, everything I fixed in it has been good. I have the pressure cooker too and it's working well. All in all, the quality is good and I’d tell friends they need a Power AirFryer.

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    Reviewed July 1, 2019

    Oh my gosh. I’m totally in love with this machine. I’ve made so many things in it. Steaks, corn on the cob, asparagus, 1/2 chicken, pork chops, French fries, onion rings. Unfortunately I bought 3.4qt.

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    Response from Tristar Products

    Hi Stella, thank you for the review and thank you for sharing your experience with the (Power Air Fryer products). We truly appreciate your feedback.

    Verified purchase

    Reviewed June 29, 2019

    The Power AirFryer oven is beautiful and I love it. I’m a person who’s eating healthy so that is perfect for me. I do a lot of fish in there. I also do grilled chicken, steak, and fries. It has very good quality. You won’t regret getting an Power AirFryer oven.

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    Response from Tristar Products

    Hi Darbara, thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2019

    My brother has a couple of Copper Chef cookware and he really loves them. He loves to cook so I got him some more. I ordered him a skillet, a 9.5-inch deep pan and I threw in the grill. We like them all except that I've been waiting on the 9.5-inch deep pan with the lid on it which has been on backorder since May. I waited about three weeks then I called and the rep said it was still on backorder. Other than that, we love the cookware and we use them just about everyday. I would tell people that if they can purchase it, they should go ahead and purchase it.

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    Ease of Use

    Reviewed June 27, 2019

    I liked how the Copper Chef products worked as well as the cooking aspect of it - no grease and easy to use. I bought my first piece at the beginning of the year then I bought some other sets. I had given some away for gifts as well. So far, so good and I haven’t had any problems. Copper Chef has excellent pans to work with. They are easy to clean, does great cooking, and there is no sticking.

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    Response from Tristar Products

    Hi Joyce,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/OfficialCopperChef/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase

    Reviewed June 20, 2019

    I like the way my Power AirFryer does French fries and preheat pizza. I decided to purchase the fryer oven so I don't fry in oil anymore. We've had it a couple months now. So far, so good. It seems like the quality is good.

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    Punctuality & Speed

    Reviewed June 19, 2019

    I like my Power AirFryer oven's rotisserie option. It also came with a pot. Thus far, I like the value and the fact that it's of good quality. I love it and using it has been easy, convenient and quick.

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    Response from Tristar Products

    Hi Lakeisha, thank you for the review and thank you for sharing your experience with the (Power Air Fryer products). We truly appreciate your feedback.

    Verified purchase

    Reviewed June 18, 2019

    We bought a fryer oven several years ago and it was the kind where you put the food into a pot. But we realized that it wasn't what we wanted because you could only do a few pieces of potatoes, for example. So we bought the bigger one. I saw the Power AirFryer on TV. We've had it for about a month now and it works like it's supposed to.

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    Staff

    Reviewed June 15, 2019

    I had a client that told me about Copper Chef, who was having a big sale online and she liked them, so I thought I’d check it out. I got a couple of pans and a cookie sheet, and though I haven't used them a whole lot, I like them.

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    Verified purchase

    Reviewed June 14, 2019

    I've had an air fryer type of thing before and I've had it for years. It was worn out, so I was ready for another one. The Power AirFryer is much easier and a lot handier to use than my old one. The little door opens like an oven, and the trays come in and out. I've only had it little over a month, and I have cooked hamburgers and steaks. I have also warmed up stuff in it. There are a lot of features that I haven't used yet because it's been a very busy time for me but I've done several rotisserie and those were really good. I already have a friend that bought the same thing.

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    Response from Tristar Products

    Hi Sue,

    thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/powerairfryer/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase

    Reviewed June 13, 2019

    I got a Power Airfryer and a Power Quick Pot. Thus far, I've been using the airfryer to make french fries and I've found the items to be of very good quality. Having the airfryer has been a great convenience. I like it and we'll be using it for a while.

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    Response from Tristar Products

    Hi Brenda,

    thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/powerairfryer/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase

    Reviewed June 12, 2019

    I saw Copper Chef on a TV advertisement and I just purchased one or two at first. They worked so well, I continued to buy them. I’ve owned the cookware for at least three years and they’re better pans. They don’t scratch, you don’t have to use any oil or anything to cook in them. I got frying pans, baking pans, muffin pans, meatloaf pan and skillets. I also got the bacon crisper and I use that quite often. Quality-wise, Copper Chef is great. I’ve been buying it for the kids for their birthdays and holidays and they love it.

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    Response from Tristar Products

    Hi Donald,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/OfficialCopperChef/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase

    Reviewed June 11, 2019

    We’ve had some problems with Copper Chef. I heard about them through the internet and I thought Copper Chef was a better company. I’ve had the cookware for a couple of years and the quality seems to be okay except I ordered a couple of pans, and the finish on the top was chipped off. Also, their cookie sheets buckle. When you stick them in the oven and you put your cookies on them, all of a sudden, it buckles. Then, when it cools down, it comes back to shape.

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    Customer Service

    Reviewed June 10, 2019

    I heard about Copper Chef through an advertisement and my first purchase was a gift. I liked the product and continued to buy it. I’ve had the cookware for two years and I have several pieces. I like the non-stick feature but I noticed that some of the copper has started to come off the edge of the trim of the pans. I’m not really happy about customer service and if I need another pan, I'll get another one.

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    Price

    Reviewed June 9, 2019

    I wanted to try the non-stick frying pan from Copper Chef to start with and I liked it. It's a 10-inch frying pan and I've owned it for over a year. It’s easy to clean. Just stick it in the sink and wash it up, and dry it and stick it back in the cupboard till I want it again. It’s ready to go. I cook and bake and stuff. And I use their heavy-duty oversized cookie sheet when I bake all the time. I can do more than a dozen pretty big cookies with it. But usually, I just do a dozen at a time on that. I love that thing. I've also used the crisper where you do tater tots. And I've liked the stuff that I've used. I bought a whole bunch of stuff from Copper Chef, and then I bought some more so I could give them away. It was cheap enough to give as presents for Christmas or weddings. So there's stuff around here and I’ve got a lot of it to give away. I’d recommend the stuff from Copper Chef.

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    Response from Tristar Products

    Hi Steven,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/OfficialCopperChef/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    PriceStaff

    Reviewed June 8, 2019

    Copper Chef has been excellent. I like their products and price. I have several items including a cake pan, cupcake tins, a loaf pan, meatloaf pan, and the mat for the grill. It has been about a year since I've had them and my favorite piece, so far, is the egg cooker. I've got five of those egg cookers to give to my friends.

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    Response from Tristar Products

    Hi Francine,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/OfficialCopperChef/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Punctuality & Speed

    Reviewed June 7, 2019

    Copper Chef had the buy 5, $8 each, free shipping deal, and I decided to purchase from them. I like their product. And I give it away as gifts. I like the egg cooker. I have the perfect eggs in no time. The frying pans don’t stick and they’re easy to clean. And their crisper for French fries works perfectly. So far, so good.

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    Response from Tristar Products

    Hi Stanley,

    thank you for the review and thank you for sharing your experience with the (Copper Chef products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/OfficialCopperChef/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed June 3, 2019

    I liked Power AirFryer's ease of preparation. I also purchased extra shelves but the big additional purchase was the Power Quick Pot. I went for the larger fryer because one of the things I bought it for is every Sunday, my kids and grandkids come over to the other house. We have Sunday dinner. The larger one allows me to cook bigger meals than the standard size one. That was the same thing for the Power Quick Pot. I like the versatility of the Power Quick Pot. Not only is it a slow cooker, it’s pressure cooker, too. I actually bought that with a thought towards getting myself up to speed on the canning capabilities. Since, I’m retired, I’ve gotten into cooking a little bit. It keeps me occupied.

    The products seem well-made. I cooked a combination of pork chops and shrimp in the air fryer. I cooked the shrimp on one level, and then the pork chops on the other two racks. It cooks well. And I like that the clean-up was a lot less than it would’ve been if I fried these on the stove. Also, not having to use oil is good because I just recently had a health scare and I’m trying to lose weight, and getting away from the oil is important. And that weighed into my decision.

    I tend to be leery on products on these infomercials. You see these infomercials and they look like it’s too good to be true. The only downside to the whole Power AirFryer thing is you look at the commercial on TV and they don’t accurately reflect the actual cooking times. But they’re still much better cooking time than if I was doing it in the oven or on the stove. I’ve already recommended Power AirFryer to my daughters. My one daughter went to Sam’s Club and bought one.

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    Response from Tristar Products

    Hi Thomas,

    thank you for the review and thank you for sharing your experience with the (Power AirFryer products). We truly appreciate your feedback.

    Here is our official Facebook page https://www.facebook.com/powerairfryer/ for you to view the updates of the offer and you can post your reviews.

    Thank you.

    Verified purchase
    Price

    Reviewed May 23, 2019

    I've seen it on TV when Copper Chef was running that special and I bought their cookware. I got the crisper basket, one of the pans that had the invection with the lid, a regular pan without the lid, and the muffin pan. But they sent me two of the crispers because I made a mistake when I ordered. I have the items for six months now and I love everything, except for the crisper pan. I had some stuff stick to it and I used a steel wool to get it off, but it kinda scratched the pan. However, I'm sure that that was my fault and not the pan. Other than that, everything works great and the quality of the products exceed the cost. I've bought expensive pans where they've actually burned on the bottom, even though you didn't have it on high. But these pans from Copper Chef can be set at any temperature and you don't get that with these pans. I got great pans from Copper Chef and I was even thinking about buying some more.

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    Price

    Reviewed May 21, 2019

    We bought a whole kit of Copper Chef Cookware which included a square pan and cookie sheets. However, I'd like Copper Chef to make smaller cookware for making eggs in. I'd also like them to make soup pans that are taller along the sides for soup. The Copper Chef kit was gonna replace our whole cook set but then they don't make those things. Still, cost-wise, the kid wasn't too bad. It wasn’t as expensive as the other pots and pans that I bought before. Also, my wife seems to like them. They're easy to clean up.

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    Reviewed May 17, 2019

    Copper Chef pans are the best pans I've ever used. I got an email offering eight-dollar pans and I got a whole bunch of them. I bought the pan with a NuWave oven as well. It's like a roast beef pan and I love it. However, they do not offer big pan sets with round frying pans. I wish I could find a set like that. Still, I'm very satisfied with what I have. The quality is perfect and nothing sticks to the cookware. I use them for everything. Copper Chef has the perfect pan and I've recommended it to several people.

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    Punctuality & SpeedStaff

    Reviewed May 16, 2019

    Copper Chef is doing an excellent job. I've tried other pans and cookware but they didn’t hold up well. I liked that the Copper Chef cookware was non-stick and it cooked the food evenly, better and a little bit more quickly. The first I got was a small skillet because we needed one. We were looking at the different ones they had and I wanted to try that one. Then I ordered from them around early December. I got all my cookie sheets with it and each week, I use one or the other.

    The tops that go on the pans are excellent and the bacon is fantastic. We have a lot of family that comes in so it came in very handy. We had holidays a couple of weeks ago and the roaster pan came in good as well with doing the pot roast. My favorite thing is the durability of the product. The quality is very good. We like to purchase items that are gonna last and that we would not have to go and replace in six months. I've also referred other people, family members and friends, to get that cookware. So they're doing it.

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    Reviewed May 14, 2019

    I’ve own my power airfryer for about a year, but used it a few time, so now my fan doesn’t work, what do I do now. Paid a lot money for it. How long are the warranties and where do I send it to get it repaired.

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    Price

    Reviewed May 11, 2019

    I wanted an air fryer for a while. Copper Chef had an infomercial on it and it was affordable. I got cookware from them and I've been using one of their items every day. They're of good quality.

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    Verified purchase

    Reviewed May 10, 2019

    I bought a square frying pan online from Copper Chef. I've used it multiple times and it's really nice. The size of that square frying pan is really versatile and with it, I can fry potatoes. I also like that it doesn't scratch easily yet cleans up so easily. Nothing really sticks or burns which is an asset. However, the handle is really long. It's very hard for me to store the pan because of the long handle. I wish I had the ability to either take the handle off before storage or make it shorter. Still, I'm very pleased with the quality and I really enjoy cooking with it. I'm happy I purchased my Copper Chef.

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    Price

    Reviewed May 7, 2019

    Copper Chef Cookware was inexpensive, and they delivered what I wanted. I could have a non-stick pan without the Teflon coating and use very little oil when I’m cooking. It's easy to clean up, and I love the egg cooker. I have commercial quality cookware that Copper Chef cannot hold a candle to, but as far as the everyday use that we’ve put it though, it’s holding up well. It's good value for the price.

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    Sales & MarketingPriceStaff

    Reviewed April 29, 2019

    The Tristar Product's sales guy said that they don’t make any saucepans and I have to buy a whole set just to get two saucepans. Their price was outrageous at first, but it's halfway decent now. I have the products for about a year now and they're good but not as good as what they claim they are. It's starting to stick. But it works fine and it's better than other stuff.

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    Response from Tristar Products

    Hi Diana,

    We are sorry with your purchase however, Copper Chef products have no saucepan yet. And in regards to the pan that stick, you should season the pan before use by washing it and wiping it down with oil. It is advisable not to use metal cooking tools with the pans as metal is harsh to most cooking surfaces. Seasoning your pan will help extend the life of your nonstick pans. We have two methods of seasoning the pan. You need to put oil in your pan and make sure that the entire inner pot is covered with oil then heat it for about 5-10 minutes in a medium heat repeat process for 2-3 times and wipe the pan with to remove the excess oil you can also use your oven to season your pan put oil on your pan and heat it for about 300°F for an hour then wipe the excess oil.

    Thank you.

    Customer ServicePunctuality & Speed

    Reviewed April 27, 2019

    There is very very slow delivery, the link to show delivery does not work and does not show that it was even shipped. Customer service does not work and they ignore request for help. I'll never purchase from them again.

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    Customer ServicePrice

    Reviewed April 26, 2019

    I ordered the item and it was shipped but the additional items I ordered (skillets 8in and 10in) they DID not come but I paid for them. They were free of charge but have to pay handling fee. I call to complain and the company is in NJ but lo and behold the customer service centers are in India, Jamaica and other countries. I am an American. Paid full price for the items not the deferred method and now I have not received everything nor can I get in contact with an American in New Jersey. I guess I have to contact my credit card company and put a stop hold on payment.

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    Punctuality & Speed

    Reviewed April 25, 2019

    I decided to purchase a fryer oven for the convenience of it. There was a good deal from Tristar Product's Power AirFryer advertisement on television. We got the crock pot with it which was why we bought it. But I had to send back the cage in the rotisserie. The rotisserie broke, and they refunded me. I sent the oven back, paid for the postage, and then I had the new one within days. They worked with me and they were very prompt about that.

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    Price

    Reviewed April 23, 2019

    I saw the Copper Chef Cookware infomercials on the TV and I thought that it was neat. We were a hurricane victim, so we lost everything and I had to buy everything brand new. I have had the products since February and I really like them. My favorite is the egg cooker -- it makes perfect boiled eggs. The products are very nice and they are amazing for the price. However, the time it took for me to get my order was long. It took about a month from the time I ordered them to the time I received them.

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    Reviewed April 22, 2019

    I wanted to do an upgrade from my air fryer oven to a Power AirFryer XL. I’ve had this Tristar product for six months now and its quality is good. I like it.

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    Response from Tristar Products

    Hi Jay,

    We are so happy to hear that you are satisfied with the Power AirFryer Oven. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/?ref=bookmarks

    Thank you

    Verified purchase
    Sales & Marketing

    Reviewed April 19, 2019

    I was in the hospital, and there were some advertisements going on the TV about Copper Chef's five for $8. I got out of the hospital, found it on the computer and tried it. I bought tons of them. I love it. I bought everything they have. I used to use Red Copper and Tristar is a hundred times better. I’ve been extremely happy. The pans are just so much heavier, thicker and nicer. I'm 100% happy. It seems like they’re better made. I got a 12-inch square. I got the 10-inch round. I use two of those. I got a couple of loaf pans, the roast pan and those egg things are just awesome. I just got done making eggs about 10 minutes ago. I bake eggs everyday now. I got the pizza things and the cake one. I told friends about the cookware and they already bought them.

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    Response from Tristar Products

    Hi Clifton,

    We are so happy to hear your experience with the Copper Chef products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you.

    Verified purchase

    Reviewed April 18, 2019

    This item was pitched by Emeril Lagasse as at a special price with demonstrated results. The Item is available from Target and other outlets at the same price as pitched by Emeril. The cooking results are not as shown in his video. When returning the unit you are required to pay the freight which is considerable. Customers would be better off to purchase from local outlets so you can avoid large return freight costs. Food is not browned when cooked in the unit resulting in an unappetizing appearance. The cooking speed is not faster than normal oven times. When calling for a return authorization number the rep attempted to maintain the sale by offering a small refund, and after refusing, he offered a larger refund. I will not do business with this company again nor consider products pushed by Emeril Lagasse.

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    Reviewed April 18, 2019

    I like my Copper Chef cookware well. I got a smokeless grill for me, and I also got one for my daughter. Then when I was on the site, I saw the other stuff, and I like the looks of it so I bought it. I use the cookware daily, on and on, and it does well. It doesn’t stick. On the square type pans, Copper Chef needs to look at it because the heating doesn’t go all the way out to the ends when you’re doing induction. It gets out there, but it’s not as hot on the actual outside of the pan like their skillet. As long as you have it a half-inch in the center, you’re fine. But you get right up against the edge, the edges don’t cook as well as the center. Still, Copper Chef is great. And I know they said don't put some of the stuff in the dishwasher, but it actually works in a dishwasher well. I’d recommend Copper Chef.

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    Price

    Reviewed April 13, 2019

    I've been hearing about Power Air Fryer and I've seen them. People were selling them and stuff on that garage sale on Facebook. Also, I talked to somebody else I knew that had one and they like it. I needed to cook better. So, I got it and it actually works. It came with plenty of stuff that were useful. I had another air fryer before that didn't work and worth nothing. I can heat up anything in there and most of the stuff I cook, I can cook off the air fryer. I don't even have to watch. It was a good purchase and worth the money.

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    Response from Tristar Products

    Hi Jason,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed April 12, 2019

    I have been using my Copper Chef cookware since a month ago. I wanted to try it and so I got a couple of pans which I've been using to sear dishes. I like that the pans are easy to clean and it's also non-stick.

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    Staff

    Reviewed April 11, 2019

    I have a huge Copper Chef skillet for at least a couple of years. And then I recently purchased the little loaf pan with the insert, which is great for meatloaf. I love that. The meatloaf isn’t sitting in grease when you pick it up. It cleans beautifully. It’s wonderful. My dad just gave me a 10 ½ -quart baking dish with a smaller baking and browning dish, and a lid. I also recently bought the egg cooker that stacks. I’m making deviled eggs for an event at church and I’m really looking forward to that because I can never get the eggs exactly right when I try to cook it on the stove. I’m not good at boiling eggs, so I’m hoping this little cooker is gonna be my savior.

    My dad has dementia, and he still lives on his own. He gets Meals on Wheels during the week, and then on weekends, I take meals out to him, and he loves spaghetti. So, I’d boil the pasta in another pot that I have. But I brown the meat and mix it with the sauce in this other Copper Chef. It’s a smaller cooker with a lid. It’s got two handles on the sides. It can go in the oven and on the stovetop. And it’s just perfect. I can do a whole six-ounce package of pasta, and then once it’s cooked, I stir it in to this pan with everything else. It’s heated evenly, it’s done, and he thinks I’m a genius. They’re such a nice size. Also it is non-stick. You don’t have to scrub like crazy to get it cleaned. Anyone who’s not fond of doing dishes is gonna love these. Especially that loaf pan, that thing is worth its weight in gold.

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    Response from Tristar Products

    Hi Nancy,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Verified purchase

    Reviewed April 10, 2019

    I love cooking and I've had Copper Chef for a little over a month. I love them, and I love the non-stick the best. It’s easy to clean and I don’t have to use any oil. Plus, the item's quality is excellent. I’ve told several family members about them.

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    Response from Tristar Products

    Hi Kirk,

    We are so happy to hear your experience with the Copper Chef products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed April 9, 2019

    We have had the Power AirFryer since December as my husband wanted it. The cookware’s quality is fine. I tried to make French fries using the barrel thingy and it did not seem to get them crisp. They were kinda limp. But everything else has been good so far and the best thing that I have made with it is the steak.

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    Response from Tristar Products

    Hi Cammy,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed April 8, 2019

    Copper Chef products are easy to clean and nothing’s burning anything in it, pretty much. It’s a great purchase and a great investment. I've given them away as gifts.

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    Response from Tristar Products

    Hi Sandra,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    We would like to add that with repeated use and washing, the characteristics of the ceramic coating may fade, but you may revitalize the coating by re-seasoning your cookware:

    1. Add a small amount of vegetable oil to a clean paper towel. Rub the oiled paper towel all over the entire interior surface of the pan.
    2. Put the pan over low heat on the stove top for 30 secs. to 1 min., removing the pan if the oil starts to smoke.
    3. Remove the pan from the heat and let it cool.

    4. Once the pan has cooled, use a clean cloth or paper towel to wipe away any excess oil. Then, your pan is ready to use.

    For best results, re-season your pan after a few uses or after cleaning it in a dishwasher

    Thank you

    Verified purchase
    Punctuality & Speed

    Reviewed April 3, 2019

    I had a smaller oven and decided to get a bigger one. I researched the Power Air Fryer and it had good reviews, which made me choose it over others. I've also bought different pans for it. The Power Air Fryer is quick and has excellent quality.

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    Response from Tristar Products

    Hi Pam,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed April 1, 2019

    I've been using Copper Chef Cookware for three years and I love it. At first, I started out small. I went to Sam’s Club and bought a few to see how it was gonna work out. And then it grew and grew. I have the old Farberware set, which is good, but it doesn't even compare to Copper Chef. The Copper Chef is non-stick and easy to clean. I also got two of the burners that go with them. They’re nice to heat stuff up and keep stuff warm. They are a pleasure to use. Copper Chef should keep up the good work.

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    Response from Tristar Products

    Hi Dan,

    We are so happy to hear your experience with the Copper Chef products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Staff

    Reviewed March 29, 2019

    We saw Power Air Fryer on television and I decided to get it. My mother had one of the older models and we liked it. We’ve been using the Power Air Fryer mostly for frying but I did dehydrate in it and I also baked some pie crust. We’re enjoying it fine but not everything was included in the box. Some of the parts were missing such as those for the rotisserie. I talked to the lady and she got them ordered for me. It was right after I got it and I checked it on it the other day. They said it was on backorder.

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    Response from Tristar Products

    Hi Sandra,

    We check your order here and it appears that it is on back order. We are sorry for the delay. Please allow more time for the items to be delivered. Expect delivery by (U.S.POST OFFICE) on 05/02/19. You will receive an email with the tracking number of the shipment once the order ships.

    Thank you

    Verified purchase
    CoveragePrice

    Reviewed March 28, 2019

    We had been talking about a fryer, although not the specific brand or model of Tristar Products, but after we watched the infomercial about their Power Air Fryer, it seemed like a good deal and so we purchased it. We've had the product for two months now and we’ve been enjoying it. Mostly, I cook a few different things in it such as hard boiled eggs. We also cook chicken in it and reheat things like leftover pizza. We got the instant pot with the fryer too but I haven't had the opportunity to use it yet. I heard, though, that it's worth trying. Anyway, it's here. As far as quality, the product we got is very well made and seems really good. All the accessories that come with it covers just about everything you do. The price was good too. I would suggest to friends to purchase the Power Air Fryer of Tristar.

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    Reviewed March 27, 2019

    I had a co-worker who bought a Power Air Fryer and brought it to work. We tried it and I liked it. At this point, I've had mine for a couple of months and the quality is good. Usually, I just use it for frying. I mainly use it for different types of meat. I set it for the time that's in accordance to the little booklet that was sent with the product and the food is excellent. The Power Air Fryer is excellent. I love it.

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    Reviewed March 26, 2019

    My wife likes cooking and I like eating. I got the Power Air Fryer and let her try it. Currently, my wife uses it for a little bit of everything. While it could be cheaper, it does everything other people said it would.

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    Customer Service

    Reviewed March 25, 2019

    We just recently used the Copper Chef grill and bake mats that I had purchased. You put them on your grill and you’re supposed to be able to do veggies and chicken, and they don’t work. They wouldn’t come clean for anything. The first time we used the grill mat, it worked out fine. We did shrimp with garlic butter, which was so tasty. But the second time we made chicken on it, they didn’t work. They turned black.

    Also, Copper Chef says you have to order five items to get them for $8. I was fine with that. You look at what they have to offer and it says they only have the pan with the lid. That was fine. But then, it gets down to where they want you to order the ring on the bottom for working with glass stove. We have a gas stove. I have that piece, but I have cookware to use and most of that does work. While I was ordering, I was led to a screen and I couldn't get out of that screen without purchasing an item. And that was $8 for the pan. Even though it said the only ones that were available were the ones with lids, it was another $8 for the lid. So, instead of paying $8 for the item, you end up paying like twenty-four bucks. And then on top of that, it doesn’t count as three separate pieces. That only counts as one even though you have to order three separate pieces to get the one piece.

    It was like bait-and-switch. I ended up spending over $100 between two orders, and I was going to make a third order because I like the one frying pan so much that they didn’t have anymore. I bought the Egg Maker Double Decker, which on TV, they don't show that you gotta stick a little pin in the bottom of the egg in order to get that cooker to work. I’ve gotten a set of two cookie sheets. I had gotten a little frying pan where you can bake and it separates your brownies or whatever you want using the separator thing in the pan. And then on my second purchase, I had bought four of the casserole pans, two small ones and two large ones. I also bought a set of knives and another set of little knives that you can put together and carry in your wallet.

    I have spent quite a bit of money with them, and they can’t do a thing for me. They can’t discount something. Otherwise, the cookware is nice. They supposedly have a lifetime guarantee on their pans. And it’s not so much the product that I’m displeased with but it is their customer service and how they mislead the customer into having to buy more stuff in order to get what they were looking for in the first place. They just lost a customer.

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    PriceStaff

    Reviewed March 24, 2019

    My husband purchased our Copper Chef cookware. We have some of the products for three years now and quality-wise, it's holding up great. The cost was very good too. He uses the cookware mostly to cook breakfast, and he likes the way it doesn't stick.

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    Response from Tristar Products

    Hi Victoria,

    We are so happy to hear your experience with the Copper Chef products that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Staff

    Reviewed March 23, 2019

    My wife read the reviews about Copper Chef and ordered their products. She uses the cookware and she likes that nothing sticks to them. Her favorite things are the cake pans. They just slide right out. I feel good about the quality of the items, and I can imagine she will be purchasing other Copper Chef products.

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    Response from Tristar Products

    Hi Thomas,

    We are so happy to hear that your wife love the Copper Chef items she purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed March 18, 2019

    I started with the rotisserie and made a couple of chickens. But the next thing I knew, the rotisserie wasn't working so I had to send it back. They sent me a new one and everything has been fine since. I would like the Power Air Fryer to be a little bigger in size though. I'm trying to eat healthier and eating with the air fryer would be better than deep fried stuffs.

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    Price

    Reviewed March 17, 2019

    We wanted a healthier way to eat and I'd love to see Power Air Fryer come up with a good cookbook with more smaller meals versus fancier stuff that we don't eat. I've had the Power Air Fryer all this time and we just finally used it the other day. The experience was pretty good though. We're learning how to use it for different meals. It could also be a little bit cheaper though. It was kinda pricey. But still, we love our Power Air Fryer.

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    Response from Tristar Products

    Hi Lisa,

    We are so happy to hear that you love the product. Please visit our available online recipes on the link below.

    http://www.powerairfryer.com/recipes-power-airfryer-oven.php

    You can also use your own recipe guide on the unit and manually set the time and temperature if the recipe is not available on the cooking preset of the unit. Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed March 16, 2019

    I used Power Air Fryer Oven once and I used the cooker that came with it, both of them are fabulous. On the day that I got it, I did a roast on the oven and it came out good. It actually came out a little bit dry, but it’s only because I added more temperature to it or more time than I should have. My wife did the red beans and rice with the cooker and it was awesome. So overall, I like it.

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    Response from Tristar Products

    Hi George,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed March 15, 2019

    I knew about Power Air Fryer Oven through my daughter. We're trying to eat a little healthier and she loved her fryer. We really like the rotisserie. Our first one quit, and we had to send it back. But they sent another one right away. That process took 10 days. I would tell others to get one.

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    Customer Service

    Reviewed March 12, 2019

    I recently ordered five items for $8.00 each. I ordered two (2) 9.5 inch square lids and two 9.5 inch square deep pans and was willing to pay an additional $4.00 each to upgrade the pans with induction plates. The items were accepted along with fifth item ordered and I was emailed that the entire order would be shipped in seven (7) to ten (10) business days due to a high volume of orders that had been made. Anyway, I finally got an email that the order was shipped.

    Upon reviewing the invoice, I noticed that the two 9.5 inch square pans were cancelled. I ended up receiving two lids but NO pans. I called customer service and gave them my order information along with my email address. The operator said the company would issue return approvals for the lids. That was mid-February and it is now MID-MARCH. I am still awaiting the return slips. I have ended up with two lids but have no use for them because I do not have any pans. SO-O-O-O UNPROFESSIONAL!!! Gregg **.

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    Customer Service

    Reviewed March 11, 2019

    Your company has an extremely disappointing product and warranty. My Power QuickPot stopped working altogether yesterday. I called and they said the E4 error is total failure. They will not replace it since it's been more than 60 days. I have cheaper kitchen appliances that are 20 plus years old and still working, I take good care of my things. This crappy product worked for 90 days and died. I will be replacing with a better brand.

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    Reviewed March 8, 2019

    There are so many options with our Air Fryer oven. We're doing ribs, chicken, rotisserie, we're doing it all. Everything is easy. Also, we got a pressure cooker and the rotisserie and we upgraded everything. The clean up of the items is easy. Everything is just side by side and we can do both of them at the same time.

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    Tristar Products
    Response from Tristar Products

    Hi Jeffrey,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed March 7, 2019

    Copper Chef was cheap, so I figured I'd try it. I got one pan and I've had it for two months and it works good. It doesn't stick anything to it. The quality is good overall, and it was a good deal.

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    Response from Tristar Products

    Hi Julian,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed March 6, 2019

    My husband got me some Copper Chef cookware for Christmas and I love it. I prefer it since the food tastes better with it. Also, I like that I can use it on top of the stove or in the oven. In fact, I’m using it right now to cook dinner. I love the crisper where I can crisp and that's how I'm doing my chicken right now. I really like that there's air underneath and it bakes all around. Overall, I like all of the items that my husband purchased for me. But he got me an egg maker and I did eggs in it, but it only worked once and then it quit. I just ordered another one. But other than that, the Copper Chef cookware is great and I’ve been buying it for my girls.

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    Response from Tristar Products

    Hi Jane,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    I am very angry with Tristar more than the product. I ordered and received the smokeless grill on 1/1/19. Two books were included in this order but were not received. THESE ITEMS ARE STILL INCLUDED IN YOUR INFOMERCIAL! I have called and spoken to 11 different customer service agents who all told me the books were out of stock. The last agent I spoke to on 3/5/19 said the books had been shipped and I would receive them in a few days.

    Today I received an email stating order was cancelled because they were out of stock and that I would not be charged. These books were included in original payment. I know I can download these books but I prefer to have the books in hand and they were included in original order! I think you have missed the boat on fulfilling this order. I probably have all the Copper Chef products and have been a huge promoter, but AM VERY DISAPPOINTED in your lack of responsibility in completing this order. Thank you for listening!

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    Price

    Reviewed March 5, 2019

    My daughter told me about the Copper Chef cookware, so I purchased it. As for the cost, I got in trouble with my wife because we've got too much stuff. But I've used the cookware with the basket thing and it has been okay so far.

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    Response from Tristar Products

    Hi Jerome,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed March 4, 2019

    My Copper Chef cookware has excellent quality. I heard there was a site on the internet that did the $8, so I bought the last year’s model. I like that the cookware is easy to clean. I would show my friends what I have and give them the website.

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    Response from Tristar Products

    Hi Gail,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed March 3, 2019

    The Copper Chef has a good quality. I like using the rack where I can put the bacon on and let the grease drain. Then the bacon comes out crispy. I enjoy the cookware and in fact, I ordered some skillets too.

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    Verified purchase

    Reviewed March 2, 2019

    I have the Power Air Fyer oven and I like it. I've cooked fries in it and did it without grease. The quality is good and I recommend it. I also gave an air fryer to my son-in-law for french fries.

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    Response from Tristar Products

    Hi Shirley,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed March 1, 2019

    Power Air Fryer looked interesting on TV, and we've had it for three months -- it has held up so far. Although we haven’t tried all the features yet, we haven’t found one that we have not liked. We do hash browns, mozzarella sticks, and popcorn chicken with it. We also did a chimichanga last night and it seemed really nice. However, on the packaging, they said microwave and oven, and we tried to make it correspond to that. We’re learning to gauge how long we need to cook food. Nevertheless, everything comes out pretty well.

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    Response from Tristar Products

    Hi Allan,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed Feb. 28, 2019

    I've had my Copper Chef pans for about a year now and I like them. The quality of the cookware is good as advertised and it has no Teflon on them.

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    Price

    Reviewed Feb. 27, 2019

    I had a Copper Chef Cookware pot a long time ago and I added to it when I saw it. I liked the price and the quality is fine. It is non-stick but it does stick. I’m not satisfied because I have some that stick less.

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    Response from Tristar Products

    Dear Edward,

    Thank you for the feedback. We truly appreciate it.

    To avoid the sticking issue of the pan, please be guided to set your cooking temperature into low to medium only as it is the suggested heat setting for most cooking. Pre-heat the pan also for at least 3-5 minutes and make sure it is hot enough before you start cooking.

    Seasoning your pan also will help extend the life of your nonstick pans. Here are the steps in re-seasoning the pan:

    1. Heat clean, dry pan on low heat for 30 seconds.
    2. Remove from heat and add 1 tablespoon of vegetable oil.
    3. Using a paper towel, rub the oil all over the entire INTERIOR surface of the pan.

    4. REPEAT each time you wash the cookware in a dishwasher.

    Thank you

    Verified purchase

    Reviewed Feb. 26, 2019

    The Power Air Fryer does a good job. I mostly cook chicken and steak with it. Also, I like the rotisserie feature of the air fryer. Overall, it's a good product.

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    Response from Tristar Products

    Hi Jess,

    We are so pleased to hear your feedback about the product! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed Feb. 25, 2019

    My dad had one of the Copper Chef Cookware pans. I used his pan in his house and I liked it. They had a great deal on the infomercial a year and a half ago, and I bought one. I like the non-stick stuff. However, I noticed that the cookware nicks pretty easily. Other than that, I would recommend Copper Chef.

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    Response from Tristar Products

    Dear Buyer,

    Thank you for recommending Copper Chef Cookware products we highly appreciate it.

    To avoid the sticking issue of the pan, please be guided to set your cooking temperature into low to medium only as it is the suggested heat setting for most cooking. Pre-heat the pan also for at least 3-5 minutes and make sure it is hot enough before you start cooking.

    Seasoning your pan also will help extend the life of your nonstick pans. Here are the steps in re-seasoning the pan:

    1. Heat clean, dry pan on low heat for 30 seconds.
    2. Remove from heat and add 1 tablespoon of vegetable oil.
    3. Using a paper towel, rub the oil all over the entire INTERIOR surface of the pan.

    4. REPEAT each time you wash the cookware in a dishwasher.

    Thank you

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 24, 2019

    We are very pleased that we bought our Power Air Fryer. We love it. We had a smaller air fryer before, and we liked it, but my husband liked this one because it had more features to it. We cook everything in it from onion to steaks to roasted chicken. We just did not realize that we had to purchase a certain other part to bake a cake in there. And it seems like every time we call, they're out of them. So we've just stopped calling on that. Other than that, the product came at a very reasonable cost and it's of very good quality.

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    Response from Tristar Products

    Hi Katherine,

    We are so happy to hear that you are satisfied with the product that you purchased. You can visit our Parts and Accessories page for the Power AirFryer Oven, Elite and 360 at https://www.unitycarts.com/PAFO_Parts_PAOPARTTW/cart.aspx. Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/?ref=bookmarks

    Thank you

    Verified purchase
    Sales & Marketing

    Reviewed Feb. 22, 2019

    I wanted to try Copper Chef's non-stick cookware. I've owned their products for two months now. The products seemed good at first but the non-stick properties don’t last very long at all. After a couple of times using it, the food still sticks to them just like regular cookware does. They weren’t advertised as if I had to recoat them. Its coating is supposed to just last, and it doesn’t. Other than that, the cookware seems to be of solid material and I still use them. I wash them and have to use a little oil in it. They are good quality products, and I just accept them for what they are.

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    Tristar Products
    Response from Tristar Products

    Dear Carl,

    We are sorry to hear you are having issues with your order. To avoid the sticking issue of the pan, please be guided to set your cooking temperature into low to medium only as it is the suggested heat setting for most cooking. Pre-heat the pan also for at least 3-5 minutes and make sure it is hot enough before you start cooking.

    Seasoning your pan also will help extend the life of your nonstick pans. Here are the steps in re-seasoning the pan:

    1. Heat clean, dry pan on low heat for 30 seconds.
    2. Remove from heat and add 1 tablespoon of vegetable oil.
    3. Using a paper towel, rub the oil all over the entire INTERIOR surface of the pan.

    4. REPEAT each time you wash the cookware in a dishwasher.

    Thank you

    Verified purchase
    Price

    Reviewed Feb. 21, 2019

    I’ve had the Power Air Fryer for a couple of months now and there’s so much more I could do with it than the regular air fryer. I had an older model of the fryer that didn’t have a divider in it and I could only cook one thing, and it had to be a small portion. I like the Power Air Fryer because I can cook three different things if I want to. I did a Hasselback potato. I had to score the potato but not all the way through, then put the butter over it while cooking it. However, the butter all ran down to the bottom of the drip pan. I tore up a piece of tinfoil and folded it and put it under so that the butter didn’t all run to the bottom. It sat in the potato or the potato sat in it and when I was done cooking, I took the butter and poured it over the top of the potato. I started with the potato then cooked the steak on an upper tray. I went according to the book, but I cooked it a bit too long.

    I’ve cooked biscuits and chicken and I made beef jerky. I also did some avocado chips. But I’d like to get a small roast to do the rotisserie and I’m afraid that I don’t understand how to set it up. At my age, I need visual instead of reading. Also, I cooked steak and the racks were kinda hard to clean. The other night, when I was doing the chips, I googled and asked if I could put parchment paper in the fryer and I was told that I could use tinfoil or the parchment paper because it would save a lot of the clean-up.

    The only problem I had was that even though it was supposed to be non-stick, the air fryer was getting the brown spots and it looked dirty. I even called the company that I bought it from where they manufacture it and they told me it was one month out of warranty. It would cost me $25 for a new basket, but I said, “Forget it.” The basket is clean. I wash it. I was very disappointed because I thought it would stay more prestige-looking, but it didn’t. All I’ve used are the racks and if something dries on it, it is hard to get them unless you soak them, which I’ve been doing. I noticed the racks are starting to show a bit of color and I don’t know how to get them off. I’ve tried using Brillo, but it is not working either.

    Also, I bought the fryer to get the $100 worth of groceries but unfortunately, I have not been able to cash in on that because I have an iPad and I was told I need a computer for that. I put a bummer on it because I don’t have a computer handy. Other than that, my air fryer is working perfectly. I love it for cooking chicken. I love wings in it and they turn out perfect. They are nice and golden brown and crispy. I’ve also taken a Reuben sandwich and stuck it in the air fryer. I reheated the sandwich and the air fryer did great. I would recommend it. In fact, I sent my air fryer to my daughter because she didn’t have one.

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    Response from Tristar Products

    Hi Regina,

    We are so happy to hear that you are satisfied with the Power AirFryer unit that you purchased. We highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed Feb. 20, 2019

    I had seen the Power Air Fryer on TV. I had a smaller one and so I went to buy a bigger one at a fair price. So far, I have owned the air fryer for three months and I enjoy using it. I like using it for meat. It doesn't dry the meat out. Also, I like it for baking.

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    Tristar Products
    Response from Tristar Products

    Hi Roberta,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Customer ServiceStaff

    Reviewed Feb. 19, 2019

    Somehow Tristar managed to sell a "Copper Chef Wonder Cooker" to my nearly senile, nearly 90-year-old mother who can no longer cook. She answers the phone to every scam artist, so maybe that's how they sold it to her. Maybe she saw an infomercial and called them. In any case, once I learned about it, I took the unopened box from her to return. I got the order information from Tristar Products customer service website, TristarCares.com, and called the company. Even though the package was never opened, and I explained the situation, they refused to accept a return. The rep kept yammering about company "policy." I can't remember the last time I encountered a company that would not accept a return of an unused product under any circumstances. It says a lot about the kind of company this is.

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    Reviewed Feb. 19, 2019

    I purchased Copper Chef cookware because it was good. I've had it for over a year and it's better than a regular Teflon pan. But it sticks a lot. What you see on TV is a bunch of baloney. I think all cookware retailers are the same. I have one of each and my eggs in the morning still stick. Copper Chef has the $8 special for the egg maker thing though and I love it. You can do seven to 14 eggs in it. You just put a little bit of water in it and plug it in. It cooks for a certain amount of minutes then it turns off. You can make hard-boiled, soft boiled or whatever.

    But I'm not happy with trying to order stuff because you have to order five items and I've ordered every item on there except the meatloaf pan. That's the only thing I really wanted but it's out of stock every time. Then when it's in stock, there's nothing else I can buy for $8. So I feel like I got ripped off on that one. I was satisfied until I couldn't get my meatloaf pan. I've happened to buy $40 worth of stuff that I don't need or I already have. Copper Chef should send me my meatloaf pan.

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    Response from Tristar Products

    Dear Theresa,

    To avoid the sticking issue of the pan, please be guided to set your cooking temperature into low to medium only as it is the suggested heat setting for most cooking. Pre-heat the pan also for at least 3-5 minutes and make sure it is hot enough before you start cooking.

    Seasoning your pan also will help extend the life of your nonstick pans. Here are the steps in re-seasoning the pan:

    1. Heat clean, dry pan on low heat for 30 seconds.
    2. Remove from heat and add 1 tablespoon of vegetable oil.
    3. Using a paper towel, rub the oil all over the entire INTERIOR surface of the pan.

    4. REPEAT each time you wash the cookware in a dishwasher.

    We do offer Copper Chef Perfect Loaf Pan, here is the link below where you can place an order.

    https://www.copperchefdeals.com/en_us/

    Thank you

    Verified purchase
    Staff

    Reviewed Feb. 18, 2019

    Most of the females I know like to cook. So I figured that Copper Chef Cookware would be a nice Christmas present for them. I ordered five pieces two weeks before Christmas and it went through okay. Then four days after that, I know it was here. It was an excellent experience. The people I gave the cookware to said they loved it because it's stick-proof. Everything they made came out right. I even ate food from the product. Also, I gave my cousin the pizza thing and she had made so many different kinds of pizzas, which tasted good. I’ve seen Copper Chef in action and tasted the food. It is an excellent product and I’m quite sure a lot of women and men that cook likes the product and enjoys it. I recommend it to anybody who wants it.

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    Reviewed Feb. 17, 2019

    I love my Copper Chef cookware. It’s great and I’ve enjoyed it thus far. I bought this stuff before for a friend and they were nice, solid and heavy. It didn’t look like the cookie sheet that warps and puts everything off into the bottom of the stove when it's put in the oven and heated up. So, I ordered a bunch of it online when they were having a special and got a real bargain at $8 apiece. I’ve got a cookie sheet, the crisper, the meatloaf pan and the pizza pan. I was also looking at the meatloaf pan that had the drain tray in the bottom of it but they were sold out.

    When I got the cookware, I just threw it in my storage unit and saved it until I moved because I knew I was gonna need that kind of stuff. So, I’ve had it for a few months but it stayed in its box. Now that I’ve moved, I had been using it the last week and I really liked it. I've used the meatloaf pan, the little crisper thing for the French fries. I've also used the big square frying pan which is like like a steamer basket in a little deep fryer. It’s good quality cookware and it cleans up really nice and easy. You just gotta run water over the stuff and it cleans up so well. If Copper Chef had a nice Belgian waffle iron, that would be perfect. I've always told people to buy the stuff and I also told them about the company’s special online back around Christmas.

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    Response from Tristar Products

    Hi Diane,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Customer ServiceStaff

    Reviewed Feb. 15, 2019

    I looked at the power air fryer on Jan 2 2019. I placed it in the cart to see what shipping charges would be and difficult. Had to put my information in. I NEVER ORDERED IT. I shopped online and checked out several similar deals. Later that evening I received a call wanting to know if I wanted to continue my order. I said not at this time.

    On Feb 14 2019 my PayPal was charged and the order was shipped. HOW??? I did not authorize this. After speaking to someone posing as a supervisor, I followed the directions. I called FedEx and cancelled the delivery and obtained a cancelation number. When I called customer service back with that number I was told that I was never told to do that. What the heck. I want these recorded calls listened to. I want the money back NOW. NOT 2 WEEKS FROM NOW. I want an apology and I want this to not happen to anyone else. Any ideas on how to pay the bills that the money was placed in the bank for. Any idea how you took money from PayPal without my permission. Anyone want to take responsibility. I have spent at least 2 hours on the phone today. All malarky from reps. No answers, no resolution, no responsibility.

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    Ease of Use

    Reviewed Feb. 11, 2019

    I saw the Power AirFryer on the television and wanted to try it. I've baked some chicken in it and it was very easy to use. The chicken turned out well. It wasn’t greasy.

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    Ease of Use

    Reviewed Feb. 5, 2019

    I have several pieces of the Copper Chef cookware and the product is excellent. I like everything about it. Nothing sticks to it, and it's so easy to use and clean. I would recommend Copper Chef to anyone. In fact, I already have.

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    Response from Tristar Products

    Hi Linda,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed Feb. 4, 2019

    I've owned my Copper Chef cookware for about three years now and the quality is excellent. I like that it's non-stick.

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    Response from Tristar Products

    Hi Bonnie,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 25, 2019

    I liked all the things the Power AirFryer oven did. I liked that it cooks things fast and that it could dehydrate, so I thought it was cool and convenient to have. I have it for about three weeks now and I haven't really used it a lot, but so far, I like the things that it does. It can tumble French fries. I also like the rotisserie. On this order, I also got the Power Quick Pot which I've used only once, but I like it, too. The quality of the items is great.

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    Reviewed Jan. 24, 2019

    I cooked chicken in my Power Air Fryer which had a back that I had to pull out. That brought about the biggest disaster ever. I went totally by the recipe though I cooked them longer than they said it. Still, they wings and other parts never turned brown. By the time they turned the color, the inside was burned hard. I told myself that I could not live something that I have to turn over every five minutes. It's no time-saver. Maybe next time, I would have to spritz some oil on the outside of the flour and try cooking it again that way to get the chicken to be a little crispier. Though the size of the Power Air Fryer is okay and it's good for two people, it's unlike the Power Pressure Cooker which is a gem. I make Hungarian goulash with it and I love that pot.

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    Response from Tristar Products

    Dear Gisela,

    We are sorry to hear you are having issues with your order. You can adjust the screws closer to the middle if needed but never outward towards the ends. NOTE: Make sure roast or chicken is not too large to rotate freely within the oven. Maximum Chicken or Roast, 3.5-4 lb. You can remove the Rotating Mesh Basket at any time while cooking is in progress. During this time, you can flip the contents on the Air Flow Racks if needed to ensure even cooking. Time and temperature will resume where you left off. Make sure roast or chicken is not too large to rotate freely within the Unit. See General Operations in your manual on page 16.

    Thank you

    Verified purchase
    Ease of Use

    Reviewed Jan. 23, 2019

    I was looking to start eating healthier and the PowerFryer looked like a quick and easy way for me to cook for myself. When it came in, it’s damaged. There is a piece chipped out of the back of it. I have not yet reached out to the company. As long as it works fine, I’m not too awful worried about it. The oven is simple, quick and easy to use for the one time that I’ve used it. I just have to look for some more recipes. But I’ve enjoyed it thus far.

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    Customer ServiceSales & MarketingPrice

    Reviewed Jan. 22, 2019

    Ordered the advertised smokeless grill and got something smaller. BAIT AND SWITCH deal. When I call customer service I was told that I would have to pay more for the one advertised. I told them to listen to my call when I ordered the grill and they would hear me tell the customer rep taking my order that I was only interested in the grill that is being advertised for the price that was shown and that I was making a one-time payment. I was not interested in any of the other items that they were trying to sell.

    When I got the grill and opened it you could see immediately that it would NOT do the things that they were advertising. There is no way you can butterfly a chicken or put three large pieces of ribs or eight large hamburgers on that grill that they sent me. In the advertising on TV they DO NOT distinguish between grills nor do they say that to get the grill that I am now advertising your cost will be significantly more. Nor do they mention that there is more than one smokeless grill that you can purchase. THEY DO NOT STAND BY THEIR TV ADS!

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    Reviewed Jan. 22, 2019

    I like that my Power AirFryer has the glass in its door. I also like how it's faster. Plus, its quality is good. I'd tell friends that they should get one.

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    Tristar Products
    Response from Tristar Products

    Hi Jennifer,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 19, 2019

    Power AirFryer Oven sounded good but I actually returned it because it was way too big. When I dealt with their customer service for that, I was not pleased at all. When I initially ordered, I asked specifically what their return policy was if I had any issues or just did not like it. I asked if the company paid for returns. I was told that yes, the company did. But when it came to returning it, I had to pay for it and I was not happy about that. So I would never buy anything else. In fact, I said I would never deal with an infomercial anything ever again. I normally always shop everything Amazon. They have solidified. I'm not gonna buy local. I will go through Amazon because they are wonderful to deal with and they stand behind what they sell. This company doesn't. They misled me on the return.

    I had also ordered the Quick Pot and I kept that. But there was a piece missing to it so I couldn't use it. It took me three different phone calls speaking with just customer service initially and then asking to speak with supervisors. They would tell me that they were gonna ship the part out and it finally had been over a month. So I called again and told them to just ship me a new Quick Pot. The person looked but none of the supervisors had ever ordered the part. She also said that the part was on back order. They're gonna ship me a new one now and when I boxed my Quick Pot up, they did pay for that. I just dropped it off at FedEx. But I'm not gonna hold my breath as to how long it would take to get the new Quick Pot. It would probably be another month.

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    Verified purchase

    Reviewed Jan. 18, 2019

    We've been using our Copper Chef square pans quite a bit and found them to be of great quality. I like my 12-inch deep pan that we use for frying and making goulash and casserole. We put the whole pan in the stove without the lid. We also make chili in it. It works great for that. You can also put them in the oven. And they're easy to clean. We originally used another brand and I've got a lot of them that I haven't even unwrapped yet. But the two Copper Chef pans, we use them all the time. Copper Chef is a good product and you wouldn't go wrong if you bought it.

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    Price

    Reviewed Jan. 17, 2019

    Copper Chef seemed like something that I would like, and I like the reviews. I also definitely liked the price because I ended up with some of the sale prices. And I've had some Copper Chef. I've gotten a travel mug and different things in the past and I was very happy with them. I like the cookware pieces that I got. I needed the cookie sheet because it's non-stick and I prefer that than to use anything. And then I like the one grilling skillet I got because I like the grilling aspect with no PAM and no grease. I like that I don't have to use anything along with it. It's also healthy that way. So far, I have no issues. I like the quality, the way that it cooks, and the different pieces that you can get. Some of them, you can use for multi-things. I would tell a friend that they need to try it. If anybody doesn't know that does any cooking, I would recommend it to them.

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    Tristar Products
    Response from Tristar Products

    Hi Adele,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 16, 2019

    We are on propane out here in the boonies and it’s expensive to have it delivered. We have three 25-gallon tanks and we fill them ourselves. It’s a pain and it’s expensive firing up the oven to reheat and do things. My daughter has a different kind of Air Fryer and I thought it sounded like a good idea. My wife recorded Power Air Fryer's video on the television so I saw their video. I called and they ended up upgrading me to the Elite, which is bigger. We've had the oven for a couple of weeks now and it's been a learning experience.

    I would go on the internet, figure out recipes and figure out how to do things. The key is understanding how it works because memorizing all of somebody else’s recipes isn’t what I like. I can’t learn from my daughter either because hers is totally different. Hers is also a toaster and I don’t see whether this would actually toast like a toaster. But I moved our toaster oven to a different place and put this where the toaster was in the kitchen. The reheat is really handy though because it heats things nicely and doesn’t get them soggy like the microwave does. I copied their grilled cheese thing and done that with a deli apple sausage. I cut it in half and reheated it then put it on bread and toasted it like that with cheddar cheese. That was pretty good.

    We also did pizza and flat bread in it, and it worked better than in the oven because it wasn’t soggy. It tends to get soggy in the middle with the way we make it. It wasn’t this time because it was on the screen thing and it got heated from the bottom. But in putting the two of them in, I had them done halfway then switched the trays. The trays were kinda close together though and the top tray is kinda tight. it's like the sides of the thing aren’t parallel so it’s tighter at the top than at the bottom. I also had to figure out how to do breaded things correctly. When I got them the first time, it tasted good. Fried chicken tasted okay but it wasn’t crispy enough. But on the next time, I got them crispy. I've had to learn but in having the Power Air Fryer, I haven’t used the stove and the propane anywhere near as much.

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    Reviewed Jan. 15, 2019

    I cooked frozen barbecue chicken in 30 minutes with my Tristar cookware. I'm a good cook but that just made it easier. The product got that big screen on there. It's just amazing. It's pretty good technology.

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    Response from Tristar Products

    Hi Leonard,

    Thank you for sharing your experience with our Power AirFryer Oven. We appreciate it! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/.

    You can view all of our current recipes online and we will be adding more to accommodate your favorite recipes. Here is the link below for you to check it out.

    https://www.tristarcares.com/recipes-power-airfryer-oven.php

    Thank you.

    Verified purchase
    PriceStaff

    Reviewed Jan. 14, 2019

    My experience with Copper Chef is great. I was walking on a grocery store and it is there. Then, I saw on the internet that they were eight bucks. I liked that price. I've had my cookware for a little over a month and I've used the baking one, which is fantastic. I love making gravy with bacon grease. I also use the other pot that's like eight inches. They're beautiful. They're better than cast-iron pans. So, I enjoy the ease of the use and the very easy clean-up. I don't have to do any scrubbing. Get Copper Chef.

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    Staff

    Reviewed Jan. 13, 2019

    I’ve had other non-stick cookware, but they broke down after a while. Copper Chef Cookware products are also non-stick, but I can sear meat in these. My mother-in-law got me started with Copper Chef. She’d bought and use it too. I’ve had two different sets, and I had one I got over a year. I’ve got the skillet and a casserole pan. Then I’ve seen the ads, the ones that they got for $8, and I ordered some of them just recently. I like their skillet where I can sear meat, then stick it directly into the oven and finish cooking, and it just cleans up well. The items' quality is good, but I just wish they make the big skillet a little bit bigger. I would also like a bigger and longer casserole pan as well as a smaller one.

    We farm and I cook supper for all the employees that work for us. When we’re in the middle of harvest, I take supper out every night to the guys in the field so they get a home-cooked meal every night at work. During harvest, we have more part-time help, truck drivers, and there are as many as 9 people that I deliver meals to. In the spring when we’re planting, I deliver meals to them as well. I like the Copper Chef especially if I sear pork chops because I can stick it directly into the oven after I get done because I like to brown them real good. I also like their egg cooker thing to make hardboiled eggs. The shell peels off of them very easily and they don’t stick to the egg. I recommend Copper Chef.

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    Customer Service

    Reviewed Jan. 12, 2019

    I received this air fryer for Christmas and have used it almost every day since. I have only used Teflon coated utensils in it. I have placed both pieces in the dishwasher per the instructions. The basket and the piece the basket fits in are rusting because the coating has come off. I would like the basket and bottom piece replaced. I tried to send an email on the Tristar website, but it would not let me send the email.

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    Verified purchase

    Reviewed Jan. 12, 2019

    I’ve been looking for air fryers for about two months and I’ve been doing reviews on them, trying to see which one’s the best. Then when my parents said they had the Power Air Fryer Oven, I waited to get up there and see it. I liked all the stuff it had with the rotisserie and it had more options. It was a little bit more money than the ones I was looking at, but it came with a whole lot more. I just got mine a week ago, and we’ve used it every day. It runs smooth, cooks everything well and does the job when we need it. It’s also easy to clean and holds up well. It would be nice if they could make a bigger one. I purchased the family size and it had the largest capacity I’ve looked at. When cooking French fries and chicken nuggets for a quick dinner for the kids, you gotta run it twice for a bigger family. Other than that, I’ve been recommending it to two of my neighbors that were looking for them.

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    Price

    Reviewed Jan. 11, 2019

    I bought a Copper Chef knowing how easy it is to clean up. Even if something sits in it, it still cleans up easily. If I use a steel spoon in it, it doesn't seem to scratch it up. It's a good buy at a good price. I love the quality of my Copper Chef.

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    Tristar Products
    Response from Tristar Products

    Hi Helen,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Victoria increased rating by 4 stars.
    Customer ServicePrice
    After a positive interaction with Tristar Products, Victoria increased their star rating.

    Reviewed Jan. 10, 2019

    Skillet started to stick after less than 10 times. Returned the skillet 9/15/18 for replacement or refund. They never responded and out of courtesy you think they would. The shipping cost was almost as much as the skillet. I know they received it because I have the tracking number. We re-seasoned again after 4th use but it was still sticking. We bought on Amazon and the seller was Creative Innovators and they said they couldn’t do anything beyond 30 days and we’d have to contact the manufacturer. We contacted Tristar and returned the product and have never heard back.

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    Verified purchase

    Reviewed Jan. 10, 2019

    I like nonstick pans and I gave Copper Chef a whirl. It cleans up really easy. I first bought a 9-inch square fry pan. And then I bought a smaller cake pan with the dividers in it. I also bought a loaf pan and two 9-inch square bacon pans. The only complaint I have is whenever you put the divider parts inside the cake pan, it chips it out in the bottom. But it doesn't seem to affect the cooking part. Other than that, I really like them. I use them for everything. Even when I travel, sometimes I take them with me if I'm gonna be cooking somewhere else.

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    Tristar Products
    Response from Tristar Products

    Hi Judy,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    I went online for Copper Chef's buy eight for $8 offer. My husband also bought me some more of their cookware at Menards. Thus far, I've used them plenty of times. I love the rectangular cooker and how it has the lid. I also like that it has the drip-in oil or butter feature. I also love the trays because it has wire mesh on them so I can do bacon and french fries. Alternatively, we use ours for toast. Furthermore, I love their pans with which I don't have to use butter. Instead, I just slip the eggs out and the pans are extremely easy to clean up.

    However, my son was skeptical about the cookware. He pointed out that my Calphalon which I loved in the beginning had a surface that feels different. Still, my Teflon worked great when I first got it. We are cooks and he came over, cooked some eggs and eventually bought his own at Menards. Overall, this cookware is the best. Other people should get it.

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    Reviewed Jan. 5, 2019

    I saw the Copper Chef Cookware pieces being sold for eight bucks online. It was reasonable. I was looking for something different than what I had and it showed it was good stuff, so I tried it. Then, I bought some more. While I haven't used all the pieces, I like the ones that I have used. I got the baking stuff for it, the crisper, and the frying pans. Nothing sticks. I have told my daughter and my sister that I like my Copper Chef pieces.

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    Installation & SetupReliability

    Reviewed Jan. 4, 2019

    I purchased a Power Smokeless Grill on 10/13/18 as a Christmas present. When she set it up to use it would not turn on. She followed the instructions and troubleshooting directions, but it still didn't turn on. I also tried at my house and it still didn't work. I called for a shipping label to return it and was told the warranty had run out and was told I couldn't get a replacement or refund. So I am stuck with a worthless grill and am out what I paid for it. I am very angry with this company and will never buy another product from you.

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    Installation & Setup

    Reviewed Jan. 2, 2019

    I’m very dissatisfied with the Power Air Fryer. As a matter of fact, I’ve decided to send it back. I first saw it on TV and it really looked like it was everything that you would want – greaseless frying. So I was really impressed and I ordered it. But my experience has been really negative. First, I tried chicken breast and maybe I should’ve pounded them down more where they would’ve been flatter. But those things rose up and stuck in the top of that fryer. I thought we would never get them out. It was awful. Then I tried rotisserie, to do a chicken. I went by the instructions and did it for 45 minutes but it was raw in the middle. So I was really unhappy with that. I had all the sides ready but the chicken wasn’t ready.

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    Tristar Products
    Response from Tristar Products

    Hi Rose,

    We are sorry for having issues with your purchase. You can adjust the screws closer to the middle if needed but never outward towards the ends. NOTE: Make sure roast or chicken is not too large to rotate freely within the oven. Maximum Chicken or Roast, 3.5-4 lb. You can remove the Rotating Mesh Basket at any time while cooking is in progress. During this time, you can flip the contents on the Air Flow Racks if needed to ensure even cooking. Time and temperature will resume where you left off.

    However, if you are not satisfied with the product, you can return it back to us for a refund. Please follow the instructions below on how to return the package. Here is the address to ship your return order and remember to include a letter inside that states "I want a refund" and the reason why you want to return it.

    Tristar Products Inc.,
    500 Returns Road.

    Wallingford, CT 06495

    To make sure your return is processed quickly, please be sure to include your order number or the original shipping label on your returned package. Or you can send it back in the original packaging just make sure to cover the original shipping label with your return label.

    Your RA number is the order number that was emailed to you in your order confirmation. The number starts with 215. Please make sure you include the entire RA number on the outside of the return package.

    Here is your order number 2150T-2018-52-447-247. This will serve as your RA number.

    Thank you

    Verified purchase

    Reviewed Dec. 29, 2018

    My mom has several Copper Chef pieces and then I ordered through Facebook because they had a special for $8 a pan. I've had the cookware for about a month now and I like them. My children can cook in them and I'm not distracted. I would recommend Copper Chef.

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    Tristar Products
    Response from Tristar Products

    Hi Tracie,

    We are so happy to hear your feedback! Please like and follow our Facebook page through this link below:

    https://www.facebook.com/OfficialCopperChef/

    Thank you.

    Reviewed Dec. 29, 2018

    I order and said 4 payments, where they pre authorized my account for $69.99 and so I didn't check my bank again until a week later. They shipped items but looks like they tried charging me for full front. After the pre authorized fall off. I don't have $279.00.

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    Verified purchase

    Reviewed Dec. 28, 2018

    My mom likes the Copper Chef cookware and I wanted to try it. I've got the cookware for a couple weeks now and it's really good so far. I like its nonstick feature. It takes a little bit longer for the pan to heat up, but it's good to go once it's heated up. I like the quality too.

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    Tristar Products
    Response from Tristar Products

    Hi Michelle,

    We are so happy to hear your feedback! Please like and follow our Facebook page through this link below:

    https://www.facebook.com/OfficialCopperChef/

    Thank you.

    Reliability

    Reviewed Dec. 27, 2018

    My daughter gave me the Power AirFryer XL for Christmas yesterday. She ordered it from QVC. I read all instructions then plugged it in and turned it on. I immediately knew something was wrong. Something attached to the fan is hitting on the inside of the unit. It’s a very loud metal to metal scraping sound. I turned it off and looked at the book. Troubleshooting can’t help when it’s on the inside. Then I read the warranty. Wow. Let me just say if you get one that’s broken throw it away. It has a 60-day warranty that can’t be transferred.

    Ok. So my daughter would have to return it. At her expense. With the receipt. AND send a check for $19.99 and a description of the problem. So basically if you get a piece of junk like I did then you either spend another 30 or 40 dollars and wait for them to tell you if you wasted your time and lost your money. I don’t know what she paid for it but it was a waste of money. Reading the warranty will tell you all you need to know about the integrity of the product and company.

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    Verified purchase

    Reviewed Dec. 27, 2018

    My husband bought me a red copper pan, but it wasn’t good. I have the flat surface, Corningware top stove, and it didn’t sit straight, and I didn’t like it. That sparked him into getting me another one, a different kind. He saw Copper Chef Cookware on TV and he ordered some for me. I had mine from last Christmas and we like it. However, I cook eggs in my one square pan and they stick. Normally, before this, I’ve always used spray, PAM, but the directions say, “Don’t use PAM.” I think I’m going to have to for that pan. I absolutely love my big square one for making sauces and things. I have some cast iron skillets that I use for things like cooking sausage and hamburgers and things like that because I figured that they take it better. I don’t know what happened to the little square one. I might have cooked some pork chops in it and it didn’t like it. I bought the little oven cookie sheet pans and I use it regularly for biscuits, and I love it.

    I had one pan that wasn’t great, but I would recommend Copper Chef Cookware. The other pans I have are wonderful. I also bought something that they had on sale for my family. I bought it for my sister and my daughter. You can always get one bad one and I warned them very carefully, “Don’t use the scratchers or anything on it.” I think they’ll enjoy the products.

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    Verified purchase
    Price

    Reviewed Dec. 26, 2018

    Copper Chef was part of the infomercial for the Power AirFryer. When I ordered the AirFryer, I got a couple of pans for an additional price. However, I returned the AirFryer and kept the pans. I also ordered several more that came as an advertisement on sale via email. I like the pans. They cook evenly and they work nicely on my NuWave heating plate. One of our most favorite pans is the seven-and-a-half-ounce pan with a lid on it. We use it almost daily. It works fabulously for cooking rice, Pasta Roni and cooking for the two us. It is the perfect size to cook things in.

    I have had Copper Chef for eight weeks and we use them every day. I also used it the whole holiday season while I was making cookies and for melting chocolates. I ordered a couple of the round cake pans and I love that it fits an entire box of cake mix in it so I do not have to use two pans on a much big cake. We have also ordered some of the cookie sheets that are very nice. I ordered a 9 x 13 pan too that has dividers and I have used the pan that has the wire rack on it. I made bacon-wrapped meatballs over for Christmas and they all fit in the pan and the drippings dripped through. It was a great little thing to use for that. Moreover, Copper Chef is easy-care pans. They clean up nicely and we enjoy using the cookware. I recommend them to anybody who is interested in using them.

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    Verified purchase
    Staff

    Reviewed Dec. 25, 2018

    Our daughter and one daughter-in-law each had Copper Chef and they liked it. As a consequence, I tried some and have now gotten a whole bunch. I gave our two daughters-in-law and daughter a bunch for Christmas and we've become a Copper Chef family. We have a camper and the little three-burner stove doesn't cut it when I have to cook for several people. I have an induction thing and the Copper Chef works just as well as with the induction thing as it does with the stove. Plus, the clean up is a breeze.

    Some of the recipes that come with it are great and I use some of the recipes every day. I've used Copper Chef every day for about a year and some of them have gotten great work out. And I don't have to use very high heat. It does a fantastic job of cooking eggs. Our favorite to cook on one is chicken cacciatore. The cookie sheets are great and wonderful. I'm about ready to donate my other ones to Goodwill. I also like using the little grill pan that comes with the Wonder Cooker. I tell people that if they like to cook, Copper Chef is great. It is well worth a try.

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    Tristar Products
    Response from Tristar Products

    Hi Maureen,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    PriceStaff

    Reviewed Dec. 24, 2018

    I heard things about the Copper Chef cookware and on Christmas time, I didn't know what to get for my boys and their families. So, I bought them both a set from QVC. One of my sons used it and told me how much he liked it. Then it went on sale and down the price so I bought myself a set as well. Ever since, I've been addicted. I love the cookware. They don't stick and they're easy to wash. They're also pretty and I just really like them.

    I use the biggest square pan which they have with that long handle or with two handles like a casserole. I can use it to make wings and I can do all kinds of stuff with it with a basket. Then I have a square skillet that is 9 inches and I use that a lot. But my husband doesn't like the cookware and said that they're too slippery. Other than that, I have also purchased three times on the $8 specials. And now I see a couple more things but I don't need five things, so I haven't ordered anything. I'd tell a friend to order the Copper Chef cookware and I'd tell them about QVC. I'd also send everybody the $8 link so they could see the specials.

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    Tristar Products
    Response from Tristar Products

    Hi Terri,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 23, 2018

    We have an induction stove, so we thought it was good to buy the Copper Chef cookware. But for the shipping, they were insisting on buying five and that was not consumer-friendly. Also, there is decoloration in some of the cookware. They changed their color after usage and I don't know what to do with that. We have the products for more than a year now. We are not always cooking and the copper color changed to a different color on the griddle and a couple of things we purchased.

    Other than that, we experienced very slow heating in the induction stove. The steel griddle we normally use quickly heats up but the ones from Copper Chef take a lot of time for heating. They are heating up but not fast as some other steel thing we normally use and that is a negative point. But overall, their deep griddle is one good. The cookware are also easy to clean up and they're nonstick. Those things are very good and they help. Still, I wouldn't recommend someone else to buy the Copper Chef cookware.

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    Tristar Products
    Response from Tristar Products

    Hi Rajagopal,

    We are sorry to hear you are having issues with some of the Copper Chef items that you purchased.

    Please provide the information details below for us to check and pull up your order details on file:

    -Order number
    -Zip code

    -The email address you used upon placing the order

    Thank you

    Price

    Reviewed Dec. 22, 2018

    Ordered 8 Copper Chef items for advertised price of $8 each. Credit card was charged $64 immediately but didn’t get any feedback for almost two weeks. Finally got a notice that one item was unavailable but the rest would be shipped shortly. Got a notice today that the other 7 items are “unavailable” and would be removed from my order. In other words, my order was cancelled but no info on getting a refund. Stay away from this offer and do not give them your credit card info.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Dec. 21, 2018

    I liked how Power Air Fryer showed how their fryer oven worked and what it did. However, on TV, they show all the chicken in it. But then there's really no room in it to show what they do on TV. I can't fit the racks on top and I gotta keep rotating 'cause the top burns. Plus, when I bought it, TV showed only three payments at that price and they stuck me with four. So, I paid the full thing off and it cost me more than what they advertised. I think my fryer oven is junk. I've tried it three times and I haven't touched it since. It's good for warming up some old chicken for as long as I ain't putting that much in it. It's also good for doing French Fries. Even so, I'm steadily opening it to move the top down so it doesn't burn. Neither does it circulate air like they say.

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    Verified purchase
    Price

    Reviewed Dec. 20, 2018

    I purchased the Power Air Fryer oven from Tristar due to its body capacity but I had to wait three weeks to get anything. They sold it when they were out of stock. I'm also gonna return it since it's too expensive and I found other ones that are much cheaper. Plus, I get burned on the side when I try and disconnect the rotisserie portion which they didn’t show or talk about on TV.

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    Tristar Products
    Response from Tristar Products

    Dear Jesse,

    We are sorry that your recent purchase did not work for you. Please remember to return the entire items back to us for us to process a refund. Please follow the return instruction below for you to return your order.

    Your RA number is the order number that was emailed to you in your order confirmation. The number starts with 215. Please make sure you include the entire RA number on the outside of the return package.

    The address to ship your return order to is:

    Tristar Products Inc.,
    500 Returns Road

    Wallingford, CT 06495

    Here are your Order Number 2150T-2018-42-329-041. Your Order Number will serve as your RA Number.

    To ensure your return is processed quickly, please include your order number or the original shipping label to your returned package. You can also send it back in the original packaging; just make sure to cover the original shipping label with your return label.

    Please include also a letter or a note with your full name, address, the reason for return and a note stating that the return is intended for a refund.

    Thank you

    Verified purchase

    Reviewed Dec. 19, 2018

    I wanted something that wasn’t Teflon, and a friend of mine had Copper Chef, and I loved how it cooked. So, I ordered. I own almost everything Copper Chef has made. The first set I bought still works brand-new. I would tell my friends how well Copper Chef cooks, how it doesn’t tip, and how much I love it. I’ve had a couple of friends that have ordered Copper Chef after I talked about it.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2018

    I'm so disappointed to learn today that my order that I placed on 11/23/18 and I was told was shipped on 12/8/18 has actually not been ordered/shipped. I finally was able to chat with online chat today to find this out after listening to the recording saying it takes 5-10 business days for an order to be delivered. This was a Christmas present and an order for 7 items. I called the Customer Service line at the suggestion of Marge with online chat and was on hold for two long periods of time to speak with first a regular CS person, Richard, and then a supervisor (Kinisha?). The supervisor's connection was so noisy and loud with background noise that I could not understand her and she was clearly offshore. I was advised there was nothing they could do to expedite shipment of a replacement order so I will not receive my 7 items by Christmas. This is very disappointing all around.

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    Verified purchase
    Price

    Reviewed Dec. 18, 2018

    I got some of the seven inch cook pan, a grill, some knives, and the big roaster from Copper Chef. Their price was really good. I really enjoy cooking in them. They're easy to clean, and I also find that the food has a good taste to it after you cook. I like them so much that I'm thinking of getting rid of my other pots.

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    Tristar Products
    Response from Tristar Products

    Hi Dacey,

    Thank you for sharing your great experience with Copper Chef cookware. Please like and follow our Facebook page through this link below;

    https://www.facebook.com/OfficialCopperChef/

    Thank you.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 17, 2018

    I wanted cookware that don’t stick and from what I read on the reviews, Copper Chef was a lot better than the others. I watched a lot of video reviews and it seemed to be the best one. It was more expensive than what I wanted to pay for a new set but it wasn’t too bad. I was lucky enough to get the $8 sale. To be able to buy about eight items that were legitimately cheap was awesome. I got all the bakeware, the pots and pans and the Dutch oven.

    One of my pans was bent though and I didn’t know it until after I got it out of the package. The company that I bought it from was going out of business so I wasn’t able to take it back because they had a no-return policy. But other than that, the cookware were all very amazing. They work really well. I even melted cheese in it and it didn’t stick. In fact, I bought my family members some because it’s so good. I bought my sister the $100 Dutch oven for Christmas and she got it early and she loves it. I would suggest Copper Chef Cookware to anybody. If you are gonna get something, get those, because they seem like they’re gonna last a lot longer than any other pans.

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    Verified purchase

    Reviewed Dec. 16, 2018

    I used to buy the Greenpan and I really liked them. And then, I bought a Simply Ming from HSN and I liked that too. I like the styles of the copper pot and I knew Copper Chef Cookware was similar but it turned out better. I bought two cookie sheets, two bread pans, two muffin pans and cake pans. I've got the skillet too and I love the little Instapot looking thing, the rice cooker. They had a thing on Instagram where you could get them for $8 apiece and you have to buy five. I've done that twice and I bought more than five. I have bought 14 pieces and they have very good quality. I've had it for six months now and I like that nothing ever sticks to it. I've already bought some as gifts and I told everybody how awesome they are.

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    Verified purchase

    Reviewed Dec. 16, 2018

    Last Christmas, my sister-in-law sent me a square pan with a lid and I was really impressed with it. I did pork chops in it. I browned them and then added two cans of mushroom soup and let it simmer. The pan did a great job with no sticking at all on the bottom of it. Then I had gotten online and at Copper Chef's website, I found a lot of the automatic egg thing for boiled eggs and omelets. All that was on sale for eight bucks so I ordered several of those for gifts and for myself. I also hear a lot regarding the Copper Chef online and that’s why I made the purchase. But I have yet to use the little eggy things you put in hot water because I like the automatic. All in all, the quality is good so far. I’m impressed with Copper Chef and I would tell others to go ahead and purchase it as well.

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    Verified purchase

    Reviewed Dec. 15, 2018

    The Power Air Fryer oven is something that helps. I like its overall quality and I like that it is able to reduce or get rid of the food's fat content.

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    Tristar Products
    Response from Tristar Products

    Hi Wayne,

    We are so pleased to hear that you are satisfied with the Power AirFryer Oven that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed Dec. 15, 2018

    I saw the Copper Chef commercials and said I was gonna buy one pot to see if it does exactly what it's doing on TV, and it did so I bought more of them. I love that I can cook anything in it and they don't stick. I live in Louisiana and we're always cooking big pots of good food. I can make gumbo one day, or the next day, I can make a roast or spaghetti. I can put stuff in the oven like shrimp with corn on the cob and onions and cook it all in there and I don't need to dirty a bunch of other things. I also have the little seven-inch pot which I love and use every day. When my family was working offshore, I didn't need to pull out the big pot and just used that little one. But I would love it if they could come out with a set for people who are living alone and have different types. Overall, it's been a great experience with them and there's no number high enough to grade their quality. I gave my pot to my daughter for Christmas last year when I got mine and she uses hers rather well.

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    Verified purchase

    Reviewed Dec. 14, 2018

    We saw Power Air Fryer on TV and my husband thought it was a good idea. We ordered online and the process was very simple. We've had it for about two months and with the few times I've used it, it seems to do okay. I haven't tried anything complicated on it, just frozen food-type stuff. We used the fryer for one product and it didn’t turn out how I wanted it. It’s new, so I'm still trying to experiment and think of what to do with it.

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    Verified purchase
    Staff

    Reviewed Dec. 14, 2018

    We don’t eat food dripping with grease. I'd heard my wife on Facebook with her cousin. They live in Texas and he went and bought a Power Air Fryer. He said that he just loved it, and he'd rant and rave about it all the time, so I decided to try one out. My favorite thing so far about it is the jerky. Normally, I would order my jerky. Now, I can make my own and I know exactly what's in it. The French fries work real good in it too. I've fried fish in it as well. I've also fried chicken fingers in it and I haven't had any complaints so far.

    I have a little problem with the dishwasher though. I got a nice dishwasher and the screens pretty much stay clean themselves. Whenever I do my jerky, there's really not much residue, but it seemed like the dishwasher has a few problems with getting the grease off that round basket and out of that regular basket itself where it needs to be hand washed. But the overall quality of the product is excellent. I'd rant and rave about it all the time.

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    Verified purchase

    Reviewed Dec. 13, 2018

    I saw the Copper Chef Cookware advertised on TV and I wanted to try it. The non-stick feature made me purchase their products. I've owned my cookware for about a year now and everything seems to cook just fine. I also purchased the 10-inch deep dish skillet. The overall quality of the Copper Chef products is great. I'd recommend it.

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    Verified purchase
    Price

    Reviewed Dec. 13, 2018

    The capability and the pricing in comparison, Power Air Fryer is the most economical one. Overall, its quality is good. The three racks on it have been my favorite things, but they seem a little bit flimsy to me. I'm generally happy with my Power Air Fryer.

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    Tristar Products
    Response from Tristar Products

    Hi Kevin,

    We are so pleased to hear that you are satisfied with the Power AirFryer that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase
    Price

    Reviewed Dec. 12, 2018

    My wife had one Copper Chef skillet and we've had it for about a year and a half. For Christmas, I ordered three sets for my daughters, one for each one of them, and then a set for my wife of skillet, a deep roaster pan, and another deep pan. I had one other small skillet for my wife, but I did notice that it wasn't worth a crap. It's supposed to be a small skillet, but it's barely big to put an egg in. But so far, the quality of the items I purchased is fine. They're pretty good products, and I bought them when they were on sale because otherwise, the price was too high for the product.

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    Tristar Products
    Response from Tristar Products

    Hi Bobby,

    Thank you for sharing your feedback. Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed Dec. 12, 2018

    My dad, who is a professional cook, recommended the Power Air Fryer to me. I've had a unit for two months now and I'm satisfied with it so far. The keyboard was a little bit confusing at first - what to cook what on, and it could have been simpler, but the fryer gives a different taste to everything I cook. Also, health-wise, it's a good option.

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    Tristar Products
    Response from Tristar Products

    Hi Kevin,

    Thank you for sharing your experience with our Power AirFryer. We appreciate it! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/.

    Thank you.

    Verified purchase
    Ease of Use

    Reviewed Dec. 11, 2018

    I've had my Power Air Fryer for a month now and so far, I like it and it’s working out real well. It’s very convenient and easy to use. I've cooked pork roast and some chicken, and it does a good job on frying. It's oil and grease free. Power Air Fryer works great.

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    Verified purchase

    Reviewed Dec. 11, 2018

    My favorite thing about the Power Air Fryer is the rotisserie. This is also small and if I wanted anything that was fried, I didn’t have to fry it. It's convenient as well. I clean it and it's so easy. I thought grease would splatter all over the place, but it does not. It's really nice and I love it. I made the pork rotisserie roast with the Bourbon one and they came out really good. I'm really happy with it. But, it would be so much better if they provided a cookbook that gave me more recipes and stuff to cook.

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    Verified purchase

    Reviewed Dec. 10, 2018

    I was trying to stay healthy without adding crap to my food and I've tried the GreenPan and the Teflon but the Teflon flakes into my food. I wanted the Copper Chef pan because it was something non-stick and I was very dissatisfied of other non-stick pans available. Then, I was at a fair and somebody was selling a big-brand name. They were trying to talk me into buying their pan and they said that my copper pans reach into my food while theirs don't. So, being concerned, I started googling that but I didn't come up with anything that gave credence to those statements so I knew they were false.

    Copper Chef does as the commercial advertises. They're non-stick and they haven't gotten that baked-on grease like other pans have. I could also put them in the oven and while some of the other pans have 500-degree temp, the Copper Chef pans have an 800-degree temp so I don't have to worry about them becoming damaged in the oven. I've bought the majority of my cookware cheap but I love the quality. I would also tell my friends to try it and see how they like it.

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    Verified purchase
    Price

    Reviewed Dec. 9, 2018

    I saw a Copper Chef TV ad and there were things that stood out to me about the product. It’s easy to clean and non-stick, and it cooks easily. Since using it, all the reasons why I bought it has been validated. It hasn't burn anything, too. Also, the price is just about right.

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    Tristar Products
    Response from Tristar Products

    Hi Akinwale,

    We are so happy to hear your feedback! Please like and follow our Facebook page through this link below:

    https://www.facebook.com/OfficialCopperChef/

    Thank you.

    Verified purchase
    Price

    Reviewed Dec. 8, 2018

    When I saw Copper Chef, the price was inviting. It was $8 per piece. I have owned their cookware for three weeks now and I have enjoyed the few pieces that I purchased so much that my husband went back out to a local retailer and purchased some additional pieces. There is one problem that I found, though. The pan has a permanent stain on it and it's weird. It's a small circle that may be because of the chemical makeup or whatever I baked in it. Other than that, I like that things just wipe out off and out of the cookware so easily no matter what it is and whether it’s cooked in or baked.

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    Tristar Products
    Response from Tristar Products

    Hi Sandra,

    After each use, fill your Copper Chef pan with hot water and liquid dish detergent. Let this stand until lukewarm and use a sponge or soft cloth to remove any remaining food particles.

    Thank you.

    Verified purchase
    Staff

    Reviewed Dec. 7, 2018

    We needed some new cookware so we got the whole set of Copper Chef cookware at Sam’s. We've had it for a year now and it works really well. The quality of the products is okay. I like that the cookware cleans up easily and the food doesn't stick. Our experience with Copper Chef was nice and I would tell friends that they're okay.

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    Tristar Products
    Response from Tristar Products

    Hi Larry,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed Dec. 6, 2018

    My son got me some Copper Chef Cookware for Christmas last year and I love them. I can put them on the stove and I don't have to use any pan spray. If food gets stuck on there, it's so easy to get off to clean. I would like to have some smaller pans though for one or two people. But I have gotten a single serving fry pan which is about five inches across. I also have a three-quart soft pan and a smaller one and I like those. In fact, I already told my brother and his wife to buy the Copper Chef Cookware.

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    Tristar Products
    Response from Tristar Products

    Hi Marilyn,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase
    PriceEase of Use

    Reviewed Dec. 5, 2018

    I've seen Copper Chef's products the past couple of years while Christmas shopping, and I bought some of them. I use them all the time and I like the ease of use and the clean-up. For the price and quality, it can't be beat.

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    Tristar Products
    Response from Tristar Products

    Hi Dixie,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed Dec. 5, 2018

    My wife and I are diabetics and the Power Air Fryer oven helps cut down on all of the grease and fat, which was what we were looking for. It would be very convenient to have one since it does about everything. We liked the way the Power Air Fryer oven was set up. It has the trays and the rotisserie. We've only had the oven for two months and my favorite thing about it is clean up. It’s very easy to take care of. I'm very satisfied with the overall quality of the Power Air Fryer. It will cook steak very nicely and I don’t have all the extra oils.

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    Tristar Products
    Response from Tristar Products

    Hi Lonnie,

    We are so pleased to hear that you are satisfied with the Power AirFryer Oven that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase
    Price

    Reviewed Dec. 4, 2018

    I liked the price of the Copper Chef products, so I purchased knives and some bakeware, but I thought they were gonna be cheaper. I've had the products for two weeks now and I've tried the knives, but they're not as sharp as I thought they would be. But for the price that I paid, I figured it wasn’t worth the hassle of mailing everything back. I wouldn’t recommend Copper Chef.

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    Tristar Products
    Response from Tristar Products

    Dear Renee,

    We are sorry to hear you are having issues with your order. Please remember to return the entire items back to us for us to process a refund. Please follow the return instruction below for you to return your order.

    Your RA number is the order number that was emailed to you in your order confirmation. The number starts with 215. Please make sure you include the entire RA number on the outside of the return package.

    Your Order Number will serve as your RA Number.

    To ensure your return is processed quickly, please include your order number or the original shipping label to your returned package. You can also send it back in the original packaging; just make sure to cover the original shipping label with your return label.

    Please include also a letter or a note with your full name, address, the reason for return and a note stating that the return is intended for a refund.

    Thank you

    Verified purchase
    Staff

    Reviewed Dec. 3, 2018

    I didn't like Teflon pans because it could only get to a certain temperature and sometimes it's hard to regulate. I also have an allergy towards gas, so I wanted the burner plates and I could cook on them with Copper Chef. Copper Chef seemed like a better company and the things I could do with their cookware made me want to go with them. I like the non-stick and the cookware cleans up really nicely. I love the quality. It is very good. Some of the cookware does slip off around the edges but not very much. The only problem that I've had was with the little pan that you can fix one egg in. The pan fits on the induction burner, but the burner won't turn on.

    I have so many different pieces and I absolutely love the little egg cooker. I have three more orders coming in this next week. I also ordered my daughter some. She has had them for a long time and she told me that she ordered a 12-piece set for herself. So she really likes them. I would recommend Copper Chef thoroughly. I have friends that have the Copper Chef and they just loved it, and they ordered more.

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    Verified purchase

    Reviewed Dec. 2, 2018

    I love the first thing that I bought from Copper Chef. It's a basket thing that you put french fries in and put it in the oven, and I bought it for 20 bucks in Walmart. I've placed three orders with Copper Chef so far. I bought the everyday pan, six bread pans, four cookie sheets, a pizza pan, the muffin pan, two different fry pans, and everything with lids. I like that everything just comes off so easily, without any oil or shortening on the cookware. I love it. It's made my Christmas baking a breeze.

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    Verified purchase

    Reviewed Dec. 1, 2018

    I do a lot of cooking and I use a lot of cast iron, but my girl burns a lot of stuff. The Copper Chef pans look good. It’s tough iron-coated pans and they definitely have an advantage to cleaning up. I’ve only had it a couple of weeks but I did go out and got six new pans, so I liked it enough to buy more. I did burn some cheese in it like they did on the commercial to see if that worked and it came right out. I bought a knife sharpener and they said you can sharpen a credit card with it but I can’t get it to sharpen in that thing. I fry just about anything in it. I like frying potatoes in it. It makes it golden and crunchy without sticking to the pan, which is a good deal. Copper Chef does what they claim it does. It’s good, easy to clean up and easy to cook with. Others should go out and buy one too. I like the experience and I’d definitely recommend them.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 30, 2018

    I bought the PowerAirFryerXL in October for my father's birthday. He fell in love with it after seeing one of the infomercials. I thought it was extremely overpriced but he specifically wanted that one... So I got it. After the second use, the fan stopped working and left the house with a greasy/electric/overheating smell. Basically, that meant do-not-turn-this-back-on-it's-not-working-properly. Fortunately, we were still in the 60 day window (which is short for general warranty issues, btw). We contact customer service, get the return label, ship it off. They receive it within two days. We call in to get a status update. CS Rep 1 verifies they've received it but could give no further details. She was nice despite being unable to help further. She escalated us to her manager to get more details.

    CS Rep 2/manager doesn't have notes/information from CS Rep 1 --- their escalation system doesn't have any continuity. This lead to our issue with CS Rep 2/manager. We started from square 1, telling her why we called, our order number, name on account, etc. She got very rude very quickly. She told us that the reason we have no additional information is because my account was in collections for non-payment for 60 days. (I paid in full on day 1 so I knew she was wrong.)

    After about 10 minutes of back-and-forth of her rudely accusing us of non-payment/lying and us trying to figure out how to talk to someone that actually knew something relevant to OUR account --- she finally asked for the number again. She acknowledged she had pulled up someone else's account but would not apologize for the mistake or accusations. (I would have thought the different name on the account or address would have indicated to her that she had the wrong account pulled up but that was not the case.)

    I get it. I have background in customer service. I have done it for years. Mistakes happen. Issues with products happen. But I can say this has been the worst experience I have had with a GIFT. If it wasn't a GIFT, I would have returned it for my money back and left it at that. A GIFT for an October birthday is now bordering Christmas gift territory since it's still another 7 - 10 business days for shipping, AFTER I receive the tracking order number which is still in the middle of processing since they received the unit yesterday.

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    Installation & Setup

    Reviewed Nov. 30, 2018

    So I bought the fryer at Walmart, opened it, start to do the care and find that there was not a rotisserie stand included. Is this supposed to have one? It sure looks like it according to all instructions. With that said, How do I go about getting the rotisserie stand for my fryer? I have not used it yet due to the missing part in case I need to return this product. It’s a shame that I would have to do that.

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    Verified purchase

    Reviewed Nov. 27, 2018

    Copper Chef is the best cookware you could ever have. They are priced fairly and they hold up fine. In the two years that I've had the cookware, I like everything about it. It doesn't stick and it cooks evenly.

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    Tristar Products
    Response from Tristar Products

    Hi Jeniece,

    We are so pleased to hear that you are satisfied with the Copper Chef pan products that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Verified purchase

    Reviewed Nov. 24, 2018

    Copper Chef cookware doesn't stick and is easy to work with and clean. I tell my family about it all the time. However, I gave a couple to my son and for some reason, it's getting to the point where they're sticking despite them cooking with them and washing them like they're supposed to. But I love my mine and I would not use anything else. I'd order it again!

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    Verified purchase

    Reviewed Nov. 21, 2018

    I've had my Copper Chef cookware for a couple of years now and so far, they're doing good. I like all the pans I have. In fact, I just got the egg cooker and I love that too. I enjoy them but I've got a couple that are starting to stick a little bit. Still, I'd tell my friends to go and get them.

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    Verified purchase

    Reviewed Nov. 20, 2018

    I really like my Copper Chef cookware. Eric Theiss advertises Copper Chef and when he advertises something, it's useful and good. And so, I bought my first skillet. I own two sizes of skillets. The big one has a lid. I ordered the tall, square one that comes with a French fry basket and a steamer. And I bought three cake pans, a cookie sheet, a crisper, a griddle, and an egg cooker. They're all of decent quality and they're non-stick. The only problem I have is it says you can use metal utensils, and that is not true unless you want scratches on your stuff. Other than that, I really like the ease of cleaning my cookware. It cooks evenly, too. Get Copper Chef. You won't be sorry.

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    Tristar Products
    Response from Tristar Products

    Hi Donna,

    We are so happy to hear that you love the items you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    We would also like to add that we do not recommend using metal utensils with any of the Copper Chef pan items to protect the coating of the product. You can verify this information by checking the owners manual of the items you have.

    Please let us know if you still have any other questions and concerns.

    Thank you

    Reviewed Nov. 15, 2018

    Just received the product. Opened carton and on top is a letter about arbitration. Don't know if I want to continue and try fryer! Why do I want an item that has a legal disclaimer on top of it. It has made me gun shy. I'm tempted to send back!

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    Verified purchase

    Reviewed Nov. 14, 2018

    I bought a lot of products from Copper Chef, the first one was two years ago. I like the easy clean-up, though you can put it in the dishwasher, I found it doesn't last as long. Because the first one I did, and the finish didn't hold up as well. I love cooking chicken in my cookware, it cooks crispy and it is like an air fryer. I would recommend them.

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    Tristar Products
    Response from Tristar Products

    Hi Randee,

    We are so pleased to hear that you are satisfied with the Copper Chef products that you purchased. Thank you for sharing your experience and we highly appreciate your feedback! Please like and follow us on Facebook.

    https://www.facebook.com/OfficialCopperChef/

    Thank you

    Punctuality & Speed

    Reviewed Nov. 9, 2018

    In July I ordered the smokeless power grill. It was shipped minus the griddle pan and two recipe books. Said they were back ordered. I have contacted customer care five or six times which is a complete waste of time. Either you get someone that doesn't speak English very well or don't understand it. I have contacted customer support. They say item will be shipped. It hasn't been. Supposed to be shipped Nov 5th. Have not received it. Now it is December according to them. They continue to sell the grill on TV.

    How can they do that and not fill the back orders. I thought I was dealing with a reputable company. Apparently not. Who can I contact to get my order filled. I'm afraid to return the grill because I probably would not get my money back. All I really want is the griddle pan and recipe books. Anyone know who I can contact to get this done. Please don't say customer care or service. It is a waste of time. Product should be taken off the air until orders are filled.

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    Verified purchase
    Staff

    Reviewed Nov. 1, 2018

    Copper Chef gave a special offer to keep the free fry pans. My daughter has one of their products, a bigger pot. She was telling me how great she liked it, so I figured that I would try it. I did, and I loved it. I then ordered some more stuff. Their cookware is durable, which I like. Everything comes straight out of it and I don't have to worry about cooking spray. I haven't put the product in the oven yet, but I can do that. I cook macaroni and cheese on my cookware and nothing sticks. I've also tried making jellies on my daughter's Copper Chef, and jellies are something that would stick, but it didn't. That's a plus because I've had batches that stuck in a different kettle in my house. The quality of the cookware is great, and so is cleaning them.

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    Verified purchase

    Reviewed Oct. 31, 2018

    We bought our first Copper Chef pan in Home Depot. We were curious to see how it worked and it was the one that was there so we just grabbed it. We’ve owned it for a month and it functions very well. I like the cleanup which is very easy and the quality is great. Copper Chef is a good product and we just bought additional cookware.

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    Customer ServiceStaff

    Reviewed Oct. 30, 2018

    I love Tristan products. But the complete air fryer basket is in really bad conditions. Am a disabled person. I don’t have money to buy another one. When I call about this I send back the air fryer. They send me a new one. After less than three month has the same problem. Corruption everywhere in the two basket. I can’t used anymore. The black basket is peeling the black paint and the other one the same thing. I brought a lot of Copper Chef products but I am very disappointed about this.

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    Verified purchase

    Reviewed Oct. 28, 2018

    My wife watched Power Air Fryer on TV and she liked it, so she bought it. The fryer, however, was crammed in the box and I had to wrestle with it to get it out. Other than that, the health aspect of the fryer is very good.

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    Tristar Products
    Response from Tristar Products

    Hi Paul,

    Thanks for ordering and thank you for choosing Power AirFryer Oven. Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed Oct. 24, 2018

    I like the way the Power Air Fryer cooks. I can cook fried chicken without oil and cook frozen food on it. The air fryer is nice and people should buy it.

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    Tristar Products
    Response from Tristar Products

    Hi Carol,

    We are so happy to hear that you are satisfied with the product you purchased. We highly appreciate your feedback and recommendation! Please like and follow us on Facebook.

    https://www.facebook.com/powerairfryer/

    Thank you

    Verified purchase

    Reviewed Oct. 23, 2018

    Eric's commercial of the Copper Chef was so good. I bought the square pan and the stove. I even have Eric's cookbook, too. I've had my Copper Chef cookware for almost two years now. Almost everything about it is good. Everything is perfect and my wife and I love it. I'd tell others to buy it too.

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    Tristar Products Company Information

    Company Name:
    Tristar Products, Inc.
    City:
    Fairfield
    State/Province:
    NJ
    Postal Code:
    07004
    Country:
    United States
    Website:
    www.tristarproductsinc.com