PublicRecords.us Reviews

The fastest customer service I've ever used. Immediate response and resolution to my payments/account status. I would highly recommend using this service based solely on this experience and ease of use.

I found the reports done here to be very helpful and precise. The website was easy to navigate, and the customer service was excellent. Their Live Chat really is a live chat which worked very hard to help me with a problem. They were prompt and courteous in doing so and I would recommend this service to others.

Very prompt and polite and answered my questions with precise and best answers that they could give me at the time. Will still be waiting hopefully on more information in the coming days that will hopefully give me some closure as to what happened to my brother. Thank you very much.

Used it once and it was good info. Not specifically what I wanted to show of information I know about, me would like for it to have been shown on here. They keep charging you until you cancel the account but they’re quick with refunds they give back for the overcharges.

Russell was quick in seeing my issue and resolved it quickly and friendly and it resolved my dilemma. Thank you and I appreciate the swiftness and the refund. Had a recurring charge every month and didn't know what it was for and luckily found the website and they took care of canceling and giving me a refund.

Gary was absolutely amazing. His assistance was almost immediate and I was appreciate of such great quick customer service. He was lovely to talk to and very kind. I would give him 100/10 if I could. Gary was amazing!

Linda was very helpful and solved the issue in less than 15 minutes. The live chat worked quite well. She was able to identify the problem and fix it without any trouble. Excess charges were refunded.

I came across this public information page and decided to see if it would meet my needs. The fact that someone has to compile billions and billions of pieces of information into a single central area is beyond one's comprehension. And, with that said, I understand why this company would request a $5.00 dollar entry fee along with a very detailed explanation of what these records contain. What is even better, if this Public Records company does not meet your needs, you can request a refund of your five dollars. I will be back with this company when I am ready to use it the way I need to. They refunded my five dollars without a hassle and was done quickly.

I continued to be charged numerous times for a one time purchase. Your representative kindly credited me for 2 of the charges. Prior to that my bank reversed some charges. This has been annoying, quite an inconvenience

Fast and helpful and very fast as I mentioned, I noticed this charge for 5$ and I was confused but as soon as I went on live chat and said something it was fixed. Thanks to this I didn’t have to worry for more than like a minute.

Very helpful and responsive customer support. The reports that were bought were very informative. I will definitely be coming back the next time I need to find some information. The platform is easy to navigate and user friendly. The reports have links that will allow you to rabbit hole into information.

PublicRecords.us charges you every time you print a page from your browser. I don't even know how they get away with that, but the fact that they unauthorize a charge from a browser PDF print is disgusting, and ILLEGAL! They stole $5, but since I use Privacy.com, and put a $10 limit, the following transactions were declined. I wonder how much money they are making from this scam.

The process to cancel my account was quick and easy; I thought it would take more time, but it didn’t. I was a little skeptical at first, but before I knew it, everything was done, quick and easy and very professionally. Thank you.

I tried getting an accident report. Thought the report would only be $1 so didn't think there was much to lose. Ended up getting charged 3 separate fees totaling $15 and the report didn't have any accident report included...useless. I then got charged another $5, which looked like a monthly fee? Couldn't see where I could cancel a subscription, if there was one, so contacted Live Chat. I was able to get the subscription canceled and the add'l $5 refunded. At least Live Chat was quick and easy.

Site is very easy to use and the chat answered the questions I had promptly. They stated that they would get me the documents asap due to time constraints. Extremely happy with the results and plan to continue using this site.

Virginia in Customer Service was extremely helpful in reviewing my account activity and providing details. Very prompt and professional responses in a timely fashion via “Chat”. She was able to answer all my questions resolving my account in only one Chat Session.

Ryan was prompt and friendly. My answer should be back to me in 24 hours. Worth the money. The site was easy to use and the information was very thorough. I was researching Mineral Rights from my stepfather that I had been notified about.

I was charged for several months after a single search. I contacted the website, communicated with the live chat person (Charles), he stopped the auto billing (which I never agreed to) and indicated that we would be refunded the overcharges as requested. It was done quickly and easily. Much appreciated.

Thomas resolved my issue immediately without hesitation. He courteous and efficient with follow up assuring that I was satisfied with issue resolution. It was a pleasure using this site to help determine some missing information I needed.

Robert was a big help and assisted me greatly. I had been charged for a service I did not intend to use and they helped me cancel and refund the charge. They also handled my questions quickly and with care.

I had looked up a report on myself to check some things out, but when I purchased it, I wasn't aware I was signing up for a report bundle that is an ongoing charge. I reached out to support when I realized it, and Robert was able to help close my account and refund a couple of the charges since I never accessed the report bundle other than the original time.

I thought I was paying 1.00 for a report and then I was done. When I saw my credit card bill there were several charges of 5.00 each charge. It took me a while to even figure out what it was! I'd like a refund of my money. You can keep the 1.00 that I already paid!

The service was easy to use and provided the information I needed. Due to a misunderstanding on my part, I needed customer support and the staff was excellent. They took care of my issue in a minute.

I would like to commend Samantha from Customer Service for her exceptional support. She was instrumental in resolving a recurring billing issue we’ve been experiencing. Thank you, Samantha, for your help!

I had a great experience using PublicRecords.us Search. The site was easy to navigate, the information was organized clearly, and I was able to find what I needed without a lot of back and forth. Overall, it saved me time and made the process simple. I would use it again.

Thanks for canceling my subscription and refunding the latest charge. Great customer service. Charles helped me and made it really easy to cancel my account, he was even able to find my account email that I was not aware of. Please keep him onboard as he was super helpful.

Great customer support. I wish all companies were this fast. Kevin was very professional and fast. He attended to my request and completed it right away. Very simple, very quick. Thanks again Kevin.

My experience good. I received a quick response from an agent who resolved my concern without any issues. I was able to access the information I needed. Therefore, I requested a cancelation of my account. Hopefully, there will be no other payments withdrawn.

I used live chat to request help with closing my account. The live chat agent Kimberly was really helpful and professional and assisted me with closing my account and providing a refund for charges I did not end up using.

Prompt, Friendly and helpful. Much better than waiting on the phone. Needed to cancel account and was very simple to do over the live chat. Confirmation number and transcript provided as documentation

Nancy Helped me quickly remove a recurring debit that was a part of a bundle I purchased. It took no more than 30 seconds to complete this transaction. It was a relief to get such an expedient reply. It will be helpful to me in the future to know I can rely on their customer service to help with such issues.

I spoke With Shirley. She was amazing. I didn't realize I signed up for a recurring plan. She credited me without any hassle. I really appreciated that. She went above and beyond. I will be sure to use Public Records.us again because their customer service is excellent.

The process was very convenient and simple. Rachel was very helpful and thorough. The ease of the process help to get what I needed done in a timely manner without and complications. Rachel handled my request and I was very satisfied with her help.

Very efficient and straightforward customer service. In depth website. Quick response and no hassle or haggling from the company. Got what I needed and nothing less. Needed a report and accidentally signed up for a monthly subscription but was able to be refunded and close my account within a minute.

The person that helped me was very great and helpful. She did a good job. Thank you very much for all your help. Keep up the good work and have a great day. Keep up the good work and have a great day.

Very fast and easy service. I wanted to look up the history of an old car that I had. I wasn’t successful in my search so I canceled my account and it was very easy and fast. However, it is very expensive.

Prompt and helpful customer service via the online chat. I was able to cancel my subscription easily once I no longer needed the subscription. Very positive experience and the website has helpful information.

Charges were noted on my credit card that were incorrect and David assisted me in getting those charges reversed. I don’t recall signing up for the services being charged for. The customer service is great, but I question why the charges were applied the way they were.

I got the information I needed, and when I realized I had signed up for recurring a recurring charge I contacted the help desk and they canceled my account immediately with no problem. Just make sure you realize you’re signing up for recurring monthly charge.

Andy ** was quick and responsive to my request to close my account. Thank you! I contacted him by an email not associated with my account and he quickly made the link to the correct email and sent me all of my account information. He was efficient and professional!

This was an extremely fast and professional support experience. I asked to cancel my account on a Sunday morning and it was done basically immediately. Truly a model for other us sites to aspire to. The support agents were respectful and effective.

Public Records quadruple charged me for documents never received and for something that was free on the State website.

I needed to cancel a subscription that I had inadvertently started. Andy was quick to assist me and handled my cancellation without delay. The process was very smooth. I was pleased with the ease of the process.

Resolved quickly, helped me cancel my further charges. Friendly, quick response, gave me confirmation number. Did not have to wait for anyone else. Knowledgeable. 5 stars. Solved my issue. Answered my questions

Carol was able to help me immediately. Thank you for having some great employees on your chat. I also want to thank you for the time I was a member of this site, and to let you know if I ever need it again I will sign up for it again.

I needed help with my account information and payment cancellation and they were very fast to reply and offered extra services and a refund! I will be happy to return to them should I ever need their services.

Great help from Pamela. She was very nice and helpful. I appreciate the support and I appreciate the service. I just didn’t need it for a prolonged amount of time.

Their fee practices are secretive and deceptive. I was led to believe that I was paying $1 and then I canceled the membership. It must not have gone through because they did not make it easy. I paid over $300 in fees before I realized they never cancelled. They refunded $80 but still kept $220 of my money. Very deceptive membership. They bury it in terms and agreements.

Great service that is quick, easy to use, and was helpful in cross referencing information used to validate another 3rd party provided background check. Reasonably priced and had a great support experience from the team using the live chat feature. Will use again in the future if needed.

I noticed I was being double-billed each month, but could not figure out why or how to stop it. Finally reached out via the live chat. The person spent the time to help me figure out what information could've been used to make a second account and the issue was instantly resolved.

I received great and prompt customer service from Andy ** #668 regarding my account. I wasn’t expecting to hear back from someone in regards to my concern so fast especially because it’s a Saturday.

The customer service was super quick, easy to work with, and resolved the issue the same day! That never happens!!! Somehow I was charged for a monthly service that I don't recall and they reimbursed me the same day. The promptness and quick attention was remarkable and much appreciated!

I was helped by Barbara to sort out the charges on our card. She was helpful in searching the data promptly through possible emails accounts and card charges. I will probably use Public PublicRecords.us in future.

I discovered I had not canceled my subscription and decided to engage with chat to make cancel this account. This was easily accomplished via chat. The agent was very helpful and the session was only a couple minutes.

I found the information I needed right away. The report contained detailed information and thorough history. Information I didn’t know existed. I purchased their bundle package. When I was ready to cancel it was an effortless process. Highly recommend.

I used this service, but then no longer needed it. I thought I was in for a long, painful process to cancel, but NO.. The customer service was excellent and the cancellation was handled quickly and efficiently. Thank you

My customer representative, Linda, helped me in receiving a full refund in an overcharge. I may have accidentally pressed a button that incurred the over-charges, but Linda was very understanding. She was helpful, fast, and responsive when I was explaining to her what occurred.

It was an easy process. I got what I needed and saw it instantly. I also received it in the mail. I accidentally signed up for a bundle and was charged a reoccurring charge. I spoke with somebody live chat and they fixed the situation immediately. If I need information in the future I would definitely use the site again.

This site is easy to use. I felt I received accurate and thorough information. It was easy to cancel subscription when I completed my searches. Customer service was great with a fast resolution, Gary was very helpful. I would recommend this site to review backgrounds.

I had recurring charges I was unaware of. Nicole quickly responded and closed my account. The recurring charges were something I was not aware I was agreeing to, so to have the account closed quickly was great.

I needed help canceling a subscription, usually that’s a hassle but it was so easy. It took less than 3 minutes overall to sort out my issue. As soon as I described my prob I got a email 10 seconds later saying the subscription was cancelled. Fastest customer service help I’ve ever received.

Thank you. It was great and efficient. I need help closing my account, and they helped me immediately. It was great! I couldn't have done it without them! I don't know what else to say other than, "thank you". I signed in, went to the live chat bubble, chatted with what I needed help with, and just like that, it was done! Quick! Efficient! AWESOME!

After purchasing Publicrecords, I did not receive/print all of the receipts. I requested assistance and was quickly responded to and was sent the missing receipts. Very courteous and rapid responses!

I got the information I requested in September. 4 Months later, I realized I was still being billed $20 a month, and it took less than 5 min. for them to cancel my subscription and refunded my money.

Kimberly was able to assist me so quickly, but answering questions regarding my account and recurring charges. She was efficient, kind, and very effective by immediately putting my concern at ease.

The service was fast and helpful. I didn’t know where this $20 came out of initially. Whenever I contacted the customer service line, he responded immediately, found my account fast and refund my money within seconds. I really appreciate the service they done, nothing positive things to say about them, very grateful.

Gary helped me put in a request to a team for more info. They were great to deal with and am satisfied with how they helped me. I would happily recommend this service.

I was assisted quickly and without issues. I received my report and was able to use the chat service to cancel as to not be charged. They were efficient and I would work with them again. My report was fully filled out and helped me receive the documents I needed. It has more than one option to email or download and I was able to do both.

I just chatted with a team member, and he was able to help me very quickly and efficiently. He answered my questions clearly and made the process much easier for me. I really appreciate the support and teamwork. Thank you!

The representative who assisted me today was very helpful in resolving the issue and did so quickly. They were very polite and helped me understand why the issue happened.

My wife tried to get a single report off this website, and was somehow tricked into a subscription with this company. FWIW, she did get a legit report, and the company did kindly offer us a partial refund of sorts when we contacted them about the issue. I have to assume the company does this purposefully in a predatory nature, as this appears to be a common problem, and was even acknowledged by the company themselves when contacted.

I just needed to check for a record. Upon doing that I contacted customer service via chat to cancel my account. I Cancelled my account in seconds and with ease. It was nice and easy and didn’t need to call anyone.

Quick to connect and talk with you over the issue. No fluff. I greatly appreciate the option to live a live chat rather than calling as well. The person was nice and helped me swiftly. I was having payment issues which made me wonder if it was a scam but the service found it was a simple error/mistake and fixed it on the spot.

I used the chat to cancel my account about which I did not realize was a continuing charge. Carol in Customer Support was quick and efficient in finding my account and cancelling my account. She did it while being friendly and courteous.

Good, fast chat and resolved issue quick. Agent was super informative and helped me with the problem and explained what and why it had happened. Only thing that would have been better would be if they offered a refund.

I asked if my payment info was saved. They responded quickly and verified why I needed. They closed my account as I asked. They let me know how to send the transcript to myself. It was fast.

Richard was extremely helpful and very patient. He quickly solved my problem and was very knowledgeable. Great customer service representative. You are lucky to have this person on your team. My experience could not have gone any better.

I like the app at first when it said it was only a dollar and then later on it kept on charging me more and more. That was the only issue. I liked having it so I can see where I lived, who was living in it. I just recommend removing your account after you’re done using it.

I found it very easy to navigate the site. The information was very thorough. And I found the support team to be very responsive and surprisingly quick.

The live chat assistant, Matthew, was incredibly quick, attentive, and genuinely helpful throughout my interaction. He addressed my concerns right away and guided me through the solution with clarity and professionalism. I really appreciated how efficiently everything was resolved, and it meant a lot that he took the extra time to reassure me that the issue would not happen again. Overall, a smooth and positive experience thanks to his excellent support.

I used the Live Chat feature to cancel my account. My agent Anthony provided fast, efficient, and helpful service. My request was taken care of in a professional manner. I would recommend using the feature.

Quick and easy! I got everything I needed and was very happy with the information! I would definitely recommend in the future. I really appreciate the customer service rep that helped me with my account with no questions asked.

I’m writing specifically about my experience with Customer Service. I had an issue that I brought to their attention, and within minutes of my initial request, Andy took care of it. It was genuinely one of the most professional and pleasant customer service interactions I can recall.

It was a quick and easy process to cancel my account with Public Records. I appreciate their services however, now is not the time to continue. Therefore I am happy they were fast and helpful in discontinuing services.

I had authorized a subscription, and forgot about it. Later, when I realized it was still active I came to cancel, and the live chat was super quick and painless. All I said was 'cancel the subscription on my card please' and I had an email notification within seconds - before the agent (real or not) was done typing. Well done!

I needed to cancel my records charges and was assisted by Jeremy almost instantaneously. The speedy response and follow up confirmation is much appreciated! Thank you very much! I'm happy to leave this review for such quick and pleasant service.

Received the information I needed. Had a billing error, which was very easily handled. I appreciate the ease in which your company handled the issue. Customer service was very quick and helpful. I appreciate all of your assistance.

The site does what it says and provides helpful information when it comes to finding Public Records. When I needed to reach out to customer service in regards to my account, they were very quick to respond and helpful!

Samantha was very helpful. I was having difficulty trying to get the information I needed and she helped me immediately. I accidentally ended up paying for court records which I didn’t want but I was having trouble finding the right link to get my police report. I was very grateful for Samatha’s help.

I am very happy with the ease of using PUBLIC RECORDS. I will use it in the future. The app is simple to use and your results are available almost immediately. A definite 5 star. You will be pleased with the ease and speed of the app.

emailed 'Mar'. The response was immediate, and I'm so appreciative and impressed. I received the tax fiscal year I needed. Thank you, Mar.

Thank you for the quick response. You were able to cancel the account in a timely manner. I am still not happy about being auto-enrolled. Please let them know that I disapprove in the website's auto enroll function.

Rachel did good with assisting me with my request. She answered me in a professional manner and was knowledgeable about my request. I was satisfied with her responses. She knew exactly what to do to give me the response I needed.

Information inaccurate & minimal at best. I cancelled my subscription immediately, yet this company continued taking money out of my account for 4 months. Highly advise not to do any business with this company

Excellent customer service when trying to cancel my account. Nick was kind, helpful, polite, and efficient. I was overcharged, and they promptly resolved the issue. Using the site was a little difficult but customer service more than assisted with the issue.

This is a scam. It told me that it would be $1 for my traffic record, arrest record and a couple other things. After putting in my payment record it said it would be $5. Then it took me to a page with an itemized list of different items I could select to get a report of. I didn't not select any of them. I now have many charges from this company and did not receive any of the records I paid for.

Information is mostly accurate from what I gathered for me. Was not completely understood that the service charged every two weeks after initially paying for access. Fairly easy to cancel through live chat.

I signed up looking for help for my brother. I did not realize it was ongoing charges as I am a senior. But I instantly chatted back and the agent I got was able to help me get things cleared up quickly.

I needed assistance in closing out my account. Kevin was very helpful and closed my account. He also provided me with a confirmation number. It was easy to log into the website. I utilized the chat and Kevin took care of my issue. It took less than 15 minutes.

I went to the site to get information that was supposed to cost me $1. Not only did they charge me that dollar, but I got an additional charge for $5. There was absolutely nothing anywhere that said I was going to be charged an additional $5. Today I found out that they’re pulling that $5 out of my account multiple times a month. Somehow, I guess, they decided to start charging me for some sort of recurring plan they apparently have. Stealing little bits of money out of people’s accounts at least twice a month is a pretty good racket if enough people don’t notice.

This is a great service to use and easy to navigate. I found what I was looking for then it was easy for me to cancel the service. Thank you very much. I would for sure recommend friend and family to utilize this service.

It was quick and painless, so the agent that was helping me was able to respond very rapidly and find a resolution to canceling the recurring charges to my credit card.

Alexander on the support team is excellent! He tracks down my issue and solved it in minutes. Thanks so much, Alexander! Definitely keep and reward this employee, and all your tech support staff if they are as efficient as he.

Great assistance! I appreciate the time and effort from the online chat help. Thank You! They were able to help based off the details I gave them, which wasn't much, but yet they were able to pin point what I needed.

Ashley was extremely helpful and immediately addressed and reconciled my needs. She was kind and finished the goal at hand. I will gladly recommend this service to anyone who needs it!

They were very helpful and friendly. They were very knowledgeable and able to assist me in a very timely manner. The agent was able to provide me with what I was asking for with knowledge, accuracy and friendliness. Thank you!

This is an absolute scam. DO NOT USE THIS SITE. I signed up for $1 for one report and without my consent or knowledge, they charged me $20 every 2 weeks. I called and got refunded for these, which is good, but this is a scam. It's illegal to charge people's credit cards without their agreement.

Online customer support was quick and easy. Total my issue to cancel they canceled it immediately. I like that I was able to talk to a live agent instead of a virtual one. However, I’m not sure why I’ve been charged $20 a month for past 6 to 8 months.

Didn't end up having the report I was looking for. (When I typed in my name it said there was a match, but it didn't actually). And Debra helped me close my account with ease. Will definitely use in the future if needed!

Thank you so much for the outstanding customer support. The team was professional, patient, and truly attentive to my concerns. Everything was explained clearly, and I felt supported every step of the way. Excellent service and a great experience overall!

BUYER BEWARE. Like MANY others, I was pulled in by the $1 charge. I do not recall being informed that I had created an account that would be charged monthly! I saw the 1$ charge on my November credit card statement, as well as a few more small charges, but thought that still wasn’t bad for what I got. Then I didn’t check my statements again until January and discovered $10 in November, $20 in December, and $20 in January. So $1 became $79! I searched and found a phone number. The customer service rep seemed to expect my question and quickly cancelled the “subscription” and told me I would get a $20 refund. Lesson learned!

The rep helped me perfectly, I appreciated their assistance in resolving my account. They assisted in resolving my payment refund since the payment last night made me go negative. The rep was very knowledgeable and was able to assist me with all my issues.

The Chat feature was a very quick and very efficient tool. I will use this service again, again and again. Your Customer Service agent, Shirley, was pleasingly helpful. I will share the Public Records research website with family and friends.

I requested one document for $1 in September 2025 with zero authorization of future changes. After a $5 test billing a few weeks later, PublicRecords.us began billing me at $20 per month - all without authorization or delivery of any kind of service. Although every charge has been disputed and reversed, they have continued billing and upped the frequency to weekly billing. I have sent them a cease and desist notice and repeatedly asked my credit card provider to block them permanently. Stay very far away from these scam artists and do not do business with them from day one.

Fast and quick response, I reached out via email explaining my situation and as soon as I press send, I received an email replying and thanking me for my email and letting me know that it was resolved that I need not to worry and indeed it was. Thank you for your great customer service and fast response.

This is a very easy site to navigate. Their customer service is quick and polite. I would recommend using this site for needed public records. Just remember to cancel subscription when you have collected all records needed.

Even when I didn't readily get the info I was looking, I was given the utmost respect & professional help going forward. I appreciate the effort in making sure I'm pleased with your service...You made me feel a lot better & satisfied. Thanks again!!

I was assisted by Amy and she was great, helped and made everything easy for me. She had an amazing service and she gave all the information needed. She went ahead and provided the refund needed and also closed my account. If I need anything I'll definyly come back. Great

Watch your bank statements for Recurring Charges to this service! I signed up only for 1 report, (Not the "bundle" that charges $20 per month for a year of unlimited access) and discovered we were being automatically charged and having deducted from our bank account $20 each month! We contacted them through their online chat and they quickly closed the account and said they issued a refund for the full amount to show up in my bank account in 3-5 working days. I'm crossing my fingers waiting to see if it comes through.

I got the report I needed. It was quick and simple once I found what I was looking for then I was able to move along - when I noticed I was still accidentally subscribed they took care of my cancellation promptly and refunded the charge.

I used the service, which was helpful. I continued to get charges to my surprise, but when I reached out via chat to support about this issue they closed my account and refunded me the charges very fast.

Helpful and found the information I needed. The agent was knowledgeable and was able to locate my account. It was a good experience, and the chat was helpful to get information. The information was accurate and what was needed to understand the account and information.

Andrew helped me with the issue I had. He was quick to respond, and he also was quick to fix the issue as well. I truly do appreciate his assistance! He even went above and beyond to make sure I was happy with the resolution of my issue. Thanks Andrew for your hard work!

Patricia on the live chat feature was wonderful & very professional. She handled my issue quickly. I was very impressed that even at 7:15 pm I was able to have a live chat. She was courteous, quick, efficient & thorough.

I contacted the support team seeking a remedy to an open issue. I had been included in a subscription model for the last 5 months and was requesting a refund. The support team promptly initiated the refunds with documentation to support the open issue and the fund will be returned to my account within 5 to 7 business days.

I notified a live chat representative, Russel, in customer support that I was supposed to be charged $1 but was charged $5. He refunded the money and made sure I wasn't on any recurring monthly fee program. He did not hesitate to address my requests, and I appreciate it.

I looked up records for someone of interest and paid for a report. I did not realize I was signing up for a recurring monthly subscription. When I phoned after a second charge showed up on my credit card, the agent said that my $20 would be refunded on my credit card and my subscription would be cancelled. I will, of course, monitor my credit card for the refund.

It was easy. Simply enter your info and they take it from there. I thought that it would be more involved in finding the info I needed. I've been looking everywhere for this info. Good to connect with someone who could help.

Only needed to clarify something on my personal records that wasn’t mine. Was able to do that, and get a pdf for only $8, and was allowed to cancel the account without any further charges. Great Deal!

Very easy to use and when I needed to cancel very easy unlike many other websites that make it very difficult for you to cancel and get your money back if you didn’t mean to get a membership or whatever. This was very simple. I would refer this to anybody.

I was being charged without realizing it. I seen a payment was declined lol on my Apple wallet. So I came to customer services, I was refunded and automatic transactions were canceled. All under 1 minute. Great help!

The process to obtain access to see property records and cancel was extremely easy. I really appreciate the assistance that I received. It was quick and easy on the chat option that they have. If I ever need to obtain property records I know it is an easy process. Thank you.

Kimberly was very helpful and quickly resolved my issue. The information I got with this site was also very helpful. I will use this site again. Thank you.

Ryan was so helpful! He refunded me and the process was quick and easy. May he have a full head of hair, a cold pillow, and a wonderful life! Love ya Ryan. Ryan, if you are seeing this... I hope we can talk again soon, helpful soul.

Kimberly did a great job in helping me rectify some charges that were applied to my account. One of the charges was for $5 but it listed it as $1. Kimberly checked into it as well as another charge received today for another $5 which was for a Report Package that I was unaware I had selected. Kimberly was kind enough to offer a full refund for these charges. It was quick and easy through the chat option and I so appreciated her assistance. Thank you!!!

We were overcharged but I got on the site and talked with the chatbot. He was able to immediately issue a refund on all overcharged items. I appreciate the fast customer service and would use them again.

Helped with some information I needed, but not all. It gave me some addresses that were not linked to me at all, so I'm not sure why that information was sent to me. Customer service was great! Sent me addresses and names of people similar to my name.

Russell provided amazingly quick and courteous response to closing account I apparently initiated in error. Trying to close account myself was problematic due to an issue with email address.

Generally, obtain the information contained in this program from the client, but was unable to and was very satisfied with the results, ease of use and cost! Would definitely recommend and will be back whenever needed. Thank you.

Ryan from customer support took care of everything I needed to take care of. He was both professional, diligent, and quick to assist my needs. I could not ask for a better experience. He responded quickly, gave me answers, and was able to answer my concerns and assisted me.

I try to use website to look up vehicle history for a truck that I'm going to buy. But unfortunately, I make mistake for some reason and my credit card been charge couple times. So I did contact with customer service, and Andy did close my account and refund the appropriate amount back to my account. Very helpful. Thanks.

I ordered a report in error. Somehow it got on auto renew. A quick chat with customer service corrected the issue, and the charge was refunded. Very happy with that outcome.

Mary in Customer support chat was wonderful. Very quick in resolving my issue of being overcharged. Very happy with her customer service. Wish more customer service agents were this way! Great experience.

Be careful pressing confirm, you will add on more charges. Take your time and read. Definitely helped me debunk someone I thought was fraud. THANK YOU! Listed owner as deceased though I guess the new owner isn't updated

Great communication. Fast response time. He didn’t give me a hard time at all. Everything went smoothly. I appreciated the time and effort. Awesome time management. Was in and out of the conversation quick.

Peter was extremely helpful and very quick about resolving my request. We wish all interaction with this kind of service was as efficient and well done. The request was to cancel the PropertyRecs subscription and it was done immediately and a refund sent.

Website, one star. Charge after charge is added without warning. Customer service, 5 stars. Quick and responsive. The website needs to be more forthcoming about what it does and how the service charges.

It was wonderful to be able to talk to someone about the issue I was dealing with. It was too difficult to traverse a list with my request needs. I was looking for a person that could be a scam artist. This is one of the ways found to be a possible defrauding tool 🔧 for shedding light on those who would take advantage.

I was quite pleased with the service. Easy to use and helpful. Would definitely use service again if needed. Being an adjutant for the American Legion, it is sometimes necessary to find members that have changed addresses so that we can get the membership information.

Public Records helped to identify property records which were held under our family’s name, plus aided in correcting family internal records. As the executor of my parent’s estate, it helped to verify information and track the sale of properties which my parents held notes on. The database is very helpful and I would use it again. Lastly, David was helpful in closing my account.