publicrecords.info Reviews

The site was extremely helpful to gather the information I was searching for. I needed to cancel the service as I no longer needed the package. It was done through live chat and quick and easy. Customer contact was far easier and more fluid than others I have had to deal with.

Good team. I have the info I needed, and was able to cancel with no problems. I was not aware that I was being charged monthly fee. I saw this on my credit card statement. Took me a couple months to see that I needed to cancel. Bummer. But I have the info I wanted. Thanks. Trudy.

I was very happy with results from my search on public records.info and when I needed to cancel this service, it was quick and easy. They have a link that is easy to navigate and the chat option works quickly.

I was very impressed with this site. The information I needed was easily available and when I needed live support, the online staff was friendly and helpful. I would recommend Public Records to my family and friends.

Russel assisted with my account and was quick and efficient in resolving my issues! Thanks Russel! It’s ridiculous to have a minimum for a review. Just let it be as direct and effective as was Russel with my account.

I am pleasantly surprised by the help I got today by Sharon who canceled my inadvertent subscription and refunded me. She was super helpful. I saw charges on my credit card and I didn’t recognize. I went to your website for help. I suppose I will wait for my next credit card statement and see if these charges were actually removed but today was a very pleasant experience and Sharon was very helpful. Thank you.

I needed gov't docs to get an enhanced driver's license. I went thru this service and got what I needed. I wasn't too sure about being charged $9.95 five times, but I did have to order a few docs so...okay.

I opened a chat session to close my account and prevent any future charges. Barbara handled my request quickly and provided a confirmation number should any charges occur in the future. Nice service, thank you.

Paul was very helpful. I could not find an option to access my account and Paul made the process painless to cancel my subscription.

I did the online chat to cancel the recurring charge that I did not intend to initiate. Gary was very efficient and took care of me right away. In addition to canceling whatever was charging me he issued me a credit. I am satisfied.

Someone helped me close this account. I find it problematic that I even had to do this. If I signed up for a one time search how do I end up with a monthly fee? I feel I was ripped off.

I mistakenly signed up for a subscription to public records when I thought I was purchasing one report. I contacted Barbara at customer service, and she turned off my subscription and helped me settle the account very quickly and professionally.

When I realized I was being charged every day, I chatted with someone and they immediately closed my account, gave me a confirmation number, and said there would be no further charges. I also immediately received an email with this information. It was a seamless process.

I wanted to cancel our monthly subscription and the person that helped me was able to do that in a timely and professional manner. I will still use this site from time to time, but will pay at that time.

I went to your site to use a one time search for one dollar and I find out the next day that I’m charged for $20 subscription. I called service and got Nicholas to help me and he canceled my subscription. While I’m not crazy about the misunderstanding of the subscription, Nicholas was very helpful and expedient about resolving my issue. 10 out of 10.

I was not happy with this service. I requested divorce records from California and was given someone's criminal records in Texas. Maybe I misunderstood your services, but this was rather disappointing and the money wasted.

I requested that my account be closed as I no longer need it. Debra was the lady I dealt with and she was polite and efficient. I appreciated her professionalism and how quickly she was able to accomplish my request.

I needed to cancel my account. Kimberly was quick and did a excellent job helping me. What I liked most was she didn't make me feel rushed by saying, "Are you still there," because I don't type that fast. Keep up the good work.

Kevin helped me in less than 90 seconds to cancel my subscription. As soon as I opened the chat he was there and I only had to ask him one time what I needed and he did in all in less than 90 seconds.

I was able to find the name and address of someone who previously had the same phone number as mine. I have been receiving at least 4 phone calls a month for several years and I now have a contact to work with to resolve the issue. I didn't realize I was paying for an ongoing subscription but once I learned that it was easy to cancel. The customer service rep quickly resolved the issue.

Raymond was great! He listened and responded immediately. He also took care of my concern while putting me at ease with his professionalism. Kudos, Raymond! Great customer service!

Susan was fast, efficient, and professional and deserves a raise. She completely fixed my problem. I don't know what else to say except thank you for an incredible job. You could teach other companies how to run customer service.

Helen was great in providing assistance today. The main issue is that I originally ordered one report and somehow was added to a monthly subscription (of $20) that I never signed up for. If there is some “small print” on your website that “inadvertently” does this, I suggest using that and making it clear what customers are actually ordering. Thanks.

Not sure how I signed up for it but was able to cancel online no problem. Easy.

Customer support was fantastic. Unfortunately this site automatically charged my account $80 without my knowledge. I didn’t notice it until I received my bank statement. The support helped resolve the issue. I am planning to report these transactions to the proper people. This should have been disclosed.

My chat with George was very quick and handled my request quickly. My request to cancel my account was not met with trying to convince me to stay. Just handled the request and completed it, gave me a confirmation number and we were done.

Publicrecordsinfo.com was an excellent resource for us. We really appreciate the detail, breadth and depth of the information provided...A great experience. Thank you.

In mid-April, 2026, I was looking for contact information for one person in Oregon. I found your website, which supplied me with 47 names which potentially included the one person I was hoping to locate. Your service enabled me to do that very quickly. I believe I have the needed information. So, I got what I wanted and am satisfied with the result for a modest fee.

Great online support from the rep that helped me through the live chat window.

Russel was prompt, responsive and addressed the situation quickly and with understanding. The product was useful for my search and affordable, though I did not need repetitive access to the service. I would recommend this service to other professionals.

Chat agent was very helpful in closing my account in a very timely manner, no questions asked. When I signed up for this public records service, I did not realize that I was signing up for a continuous service with a monthly service fee.

They were able to help me with my problem right away. I had been charged multiple times for the service, and they explained the issue, and they were able to help with it right away by canceling my account.

When I originally requested information from PublicRecords.info, I apparently signed up for a subscription account, and the site has charged me a monthly fee for several months. My account did not have a subscription cancellation option that I could find. I finally was able to have the account cancelled via a chat session. The chat assistant, Ashley, was able to cancel my account without any reluctance, so I appreciate her assistance.

The customer service is impeccable. Gary helped me with my questions and resolved my issues seamlessly. I had unknown charges to my account and I was unaware of the semi monthly charge for access to Public Records. He was helpful and informative

Debra-Customer Support person was very helpful today. She quickly located my account and was able to assist me in closing the account that I no longer need and for which I kept getting charged for. Debra was courteous and really helpful.

It was okay to check Publicrecords. The problem is when deactivating account. They charge for subscriptions. Even after I asked to have it canceled I was charged 4 times $20. They finally deactivated it with no refund.

Gary was quick to respond and answer my questions. However, it was not clear when I first logged into the site to search for records which the record that I was originally sent didn't even match the name I searched. Also, I thought I would receive a onetime charge for that person not a monthly charge.

Good information and helps a lot in making decisions. My only concern is the monthly subscription, which I did not sign for. But I was able to cancel it via live chat, Amy made it easy to cancel it. Hoping I can get my refund from the previous bill.

Patricia at live chat was very informative and efficient, which was very helpful. There wasn't any back and forth, which I appreciated. My issue was resolved quickly and without any hassle. Great customer service!

Easy site to manage and easy to capture and retain information. Recently closed account seamlessly and got a refund for a month of extended access which was not clear when I signed up. This is a monthly service so be aware of that when you sign up. My experience was this is a great service overall when inquiring about public records.

I was unhappy about having been charged an unauthorized ongoing monthly fee after using (and paying for) the site one time. It also seem suspect, that you can't access your account info to even see what 'subscription' is in place. However, I accessed Support via chat and the rep there very efficiently cleared up the issue & issued a refund for the bogus charge.

I had an issue with charges, did a chat with a rep and obtained the answers to my questions with a quick resolution. Although the records department, I felt, lack in updated information, the Customer Service was great.

Richard was very helpful and was able to take care of my problem. I appreciate the simplicity of resolving the issue. Richard was thorough and asked me what I needed. Richard was able to give me the results I was looking for. Thank you Richard.

I used the live chat. I received fast and efficient service. Excellent - 5 stars! I closed my account. I didn't realize I had signed up for repeat billing, so $20 taken from my account was a surprise. It took me a while to find the right webpage, but after I did it was just minutes to close my account.

The chat service was quick to respond. Very kind and professional. They informed me that action was taken immediately to resolve my issue. I am pleased. I look forward to verifying my cancelled account in one month. Thank you very much for the help.

There was a misunderstanding when making transactions but I was helped quickly and efficiently and still was able to receive what I paid for. I was looking for documentation about the women who killed my mother so I can build a court case against the system that is saying that it was a suicide and the whole situation was quite frustrating but I am glad that everything was figured out quickly.

This evening I contacted customer service to resolve an issue of charges to my bank account. George was the person who assisted me on chat. The experience was easy and timely. The issue was resolved.

This site was actually very helpful... It is sometimes listed as unreliable; however, I found it to be helpful in getting info on a car that I was going to purchase and very easy to end the subscription when I wanted to. I would use it again.

Not a great site. Little info gathered on most people. Easily forgotten site and it then racks up the charges. Not worth the monthly fee. I recommend using social media to try and find people. It will provide more information.

I used it to find an old friend. Worked good. Then I went on line and canceled my account after getting a letter in mail from them letting me know about my account. All went well with my search & cancellation of account. Thank You.

This is an absolute scam! You think you are paying for one record and they start hitting your credit card every 2 weeks for the "bundle access." The rep could not even explain what the "bundle access" is. They will gladly refund if you call because they know they are committing credit card fraud. They hope you won't notice, but the minute you call them out, they'll play innocent and "close your account." I was on the phone with a rep just now and could hear multiple other agents in the background on other calls for refunds.

I signed up to get an address for a former employee. I was hit with 17.95 in charges when I thought I was being charged 1.00 for a single use. Then I was hit with another 9.95 monthly fee. None of this is explained when you originally sign up. I nice lady name Patricia was able to close out my account and refund the 9.95 monthly fee although I am still out the 16.95 from my first usage.

I didn't realize that after the one time I used this service, that it would be recurring and my account would continue to be charged. Once I saw that, I asked the agent to help remove my account. It was done immediately and I am now closed out. Thank you for your help.

I had an issue where I was continuing to get billed monthly for a service I no longer needed. Upon quick inspection Gary helped resolve this billing issue and issue a refund. Great support. I would not hesitate to contact customer support again if needed.

Went perfect, got the help I needed!! Very pleasant and kind! Sufficient and clarified what I needed and got the things done that I needed in a sufficient manner and was easy to deal with and was totally kind and courteous. Thank you.

Very easy to work with, I will continue to work with publicrecords.info in the future as anytime I have had an issue, the AI companion is quick to respond and meet my needs.

The team helped me when I needed help at all requests made. I greatly appreciated it. When searching and couldn't find anything, you could ask and they can help you in any way possible. If you have questions they can help you very quickly most times. I've never had any issues with my trouble on the site.

I had an issue that was quickly resolved by Barbara in customer support. I only realized last night that I have been charged for months for services with this company. They were quick to refund my money and close my account.

Was very helpful in ending account. Was very easy to complete because I felt I no longer was in need of the use of the account, and feel I really don't need to explain further than that. I don't care if this explanation is not long enough for you. This review is taking longer than my use for the account or spend more time in my review than I did with the account.

The website is really helpful in what I was looking for. Then when I was done and canceled subscription, they were very good helping me with that. You can not go wrong with this site. You will be very pleased.

Records info was easily and quickly retrieved. Definitely worth the modest cost. I would not hesitate to use this service in the future. Customer service was exemplary! This was a positive experience in every respect.

I didn't realize I would be charged monthly for this service when I used it. I must of not have read the terms carefully. However, I contacted them and received and credit for the latest charge and closed my account. It was very easy to do and the customer service rep was very helpful.

I received what I asked for, and my account was deleted when I asked for that too. Cancelling was just as easy as ordering, and the online chat was very helpful. I would use this site again if necessary.

I received quick and easy help from the chat agent, and obtaining a written transcript was automatic and simple. I appreciate the ease of use of the customer service. Online reviews favor this website as being legit.

Nancy was really friendly and answer all my questions super-fast. She was amazing and resolved my problem. I would like to have more customer service personnel as her. I was wondering why I was being charged even if I was not searching for more records, and she explained that it was part of having my account. She helped me closed my account in order for me not to be charged again.

Got what I needed and very helpful in what I was looking for and was able to provide to my family for their divorce settlement and towards getting things done in a timely manner. Would definitely use again.

The response time to my initial question was very prompt. My request was completed in a timely manner with very few prompts. I was provided a confirmation number and email immediately after to complete my request.

When I ask the person on the chat to help with a problem, they did so. Quick & easy with no problems. Thank you for the help. I had a problem & the chat help me with that & now I can move on.

This sight has helped me in many different ways. I am thankful I found it. Things from Personal information that is not true to finding what happened to family that disappeared. It pointed out to me wrongful people illegally using my address and information.

PublicRecords Info was very easy to use and provided the information I needed quickly. The search process was straightforward, and the reports were detailed and well organized. I was able to locate records that would have taken much longer to find through other sources. Overall, it’s a useful tool if you need quick access to public record information.

Very helpful and very friendly. Don’t hesitate to ask questions they will help you with anything. I tried to find my account and all I had to do was talk to a representative. If you need anything just ask the representative and they will help with anything.

Amazing customer service. I decided to cancel my subscription and Amy handled it perfectly. She didn't try to talk me out of it or offer reduced pricing. Thank you and, if I need to use a service to search records, this will be the one. Thanks again!

Amy was polite and responded quickly with a very satisfactory response. I give her 5 stars. I had inadvertently signed up for a subscription when I only wanted a one- time access. Amy canceled the subscription for me and gave me a confirmation number.

I didn't quite understand what your service does--I thought it would provide a "blue book" type value. However, that was on me, and the service you provide was excellent. Gary was most helpful. Thanks.

Amy and Barbara were great assisting me in closing out my account. They were very efficient and professional. They were able to close out my account and credited the recent monthly charge. I did not realize when I ordered the initial report that it was a monthly charge so they were able to help me with that.

I opened an account to pull a record, and once I got the information I needed, I wanted to close my account so I wouldn’t be charged. I reached out through the chat for help, and Stephanie took care of everything quickly and professionally. I really appreciated her assistance!

I would like to commend the excellent customer service I received today. After reaching out via chat, Peter responded within minutes. His assistance was prompt, professional, and incredibly helpful. Truly a great support experience!

Shirley was very helpful, but I don't like being subscribed without realizing and being charged $17.00 for a worthless report. I should have known better than try to use these 3rd party sites for accurate information.

Great customer service. Prompt and answered my questions and fixed my problem effectively. Thank you for having the live chat available for easy access and available at any time. Appreciate it. I will reach out here if any problems occur in the future.

After reading the site regarding public record searching, I went forward with my CC information since it indicated it would be only $1 for this search. I was inadvertently charged $10. I reached out immediately, and the concern was immediately rectified. Thank you, Publicrecords, for the efficient resolution. If needed in the future, I will definitely seek out publicrecords.info.

I downloaded information about a friend. I got all the information that I needed. Your support team (or person) responded quickly and politely when I made my request to close my account. I am very grateful for the help and the outcome. :)

Through the live chat, I was able to cancel a recurring charge. And when I asked for a refund of a recurring charge, they told me if they couldn't refund me by my payment method, they would send me a check. I hope this works out this way. Then I'll be most impressed!

Great service. I was easily able to obtain the information I needed. I was in need of some assistance and Anthony with customer service was very professional and helpful resolving my issue. I would highly recommend them.

I used the chat box to request an end to ongoing charges from Publicrecords.info. Even though it was a Saturday, I was quickly responded to with my request handled and a confirmation number provided. I was pleased with the service.

Patricia was very helpful and was able to address my concerns. Although the download of the report I purchased was taking longer than expected, she provided guidance in accessing the report. Thanks.

Samantha was a wonderful help in getting my account where I needed it to be. I had an issue and she resolved it quickly and to my standards. Thank you for your help!!! She is a top-notch customer service representative. Give her a raise!!! Lol.

Quick and wonderful customer chat support! David was super helpful in looking into recurring charges to my account. He was able to cancel and provide a refund. He answered all my questions and I was satisfied with the customer support I received today.

I was unaware that I was being charged every month when I paid for a single search. However, when reaching out to the company in the chat, Kimberly took care of the cancellation promptly. I will wait to see if the cancellation went through with refund. Other than this, when I used the service it was very good!

I accidentally signed on for use of this service. I logged in and asked to cancel. Debra handled it in “chat” quickly and smoothly. I was pleased there was no pressure. Perhaps I will try this service again if needed.

I did a live chat with an agent with publicrecords.info. The Agent was very nice and was able to help me very quickly. It's great when those chats work. Saves so much time. Thank you again for helping me.

George helped me on a Sun. Didn't know I had opened an account when I requested one record on a vehicle with names alike. Saw a second fee coming through and realized I had already been charged $5.00. He credited when he looked at my account and saw what had happened and closed that account for me... Since I didn't even realize I had opened an account. That's very much appreciated. Thank you to George.

The help I received today was closing my account. Response was quick and courteous!! Thank you for providing this service, as it helps with research and planning. I asked what help was needed and my account was immediately canceled. This is a great service.

The website is easy to use to get the information, The only downside is that it it very easy to find yourself enrolled in a subscription you didn't want. However, it is very simple to cancel online in the live chat box.

Nancy in the chat was very efficient in taking care of my business. It was very seamless and very timely. They also were very proficient in their search. I would recommend their service to anyone.

David did a fabulous job today. Fast and one I greatly appreciate! Thank you. He solved the problem very quickly and got it rectified. Bravo to David and a very heartfelt thank you!!!!! I needed a refund and honestly he solved the problem immediately.

The online staff was quick with their help and didn't hassle me. I would recommend this website to my friends and family. I purchased a report which did not have any of the information I was looking for. As soon as I set it up, I was able to cancel and their staff was helpful in that process.

Robert was very helpful. We tried several times to get me logged in to my account and after an hour, he offered to close my account so I won't get charged further. There seems to be a glitch with it. I'll try again another time as the service is very helpful to me.

I chatted with Gary and asked that my service be cancelled. I was pleased with his professionalism. I will know next month if my cancellation actually went through when I receive my credit card statement.

I dealt with Steven today..... It was so nice to be treated respectfully and he as a trusting representative, took care of me immediately. In this day and age it takes hours to get something taken care of....a mistake that was not mine.....but Steven took care of it right away. I appreciate it greatly and the fact that I did not have to spend hours on the phone trying to convince someone I wasn't lying. It was refreshing. It wasn't about the money (well ok it was) but I was told yesterday something totally different and thought HE was polite and accommodating. But somehow wires got crossed and I did not use your services further but yet was charged for them and Steven took care of it for me. Thank you for your professionalism. Sincerely, Lila **, Jefferson, Iowa

The assistant was pleasant and very efficient. I received the best help and my request was processed properly. All of my questions were answered and my request was completed. I appreciate the help tremendously.

Just had a chat with Nicole (I think) and she was quick and efficient at taking care of my problem. She was very courteous. I appreciate how quickly my problem was taken care of. This is a great site, but I no longer need the use of this site, The chat was a fast and easy way to cancel my subscription.

I called in to find out why I was getting charged. I was upset and probably being rude and gentleman on the chat kept being nice. I was glad that he didn’t respond with the same bad energy I came at him. I felt better after his great service.

Fast and easy. All the info I asked for was provided quickly as well as the resolution. I didn’t know I had this subscription and I was provided the name, email and date I used to sign up. It was canceled as I requested.

Super quick and fast service. Thank you! Literally took 10 seconds to close my account. Very pleasant and very professional. Happy to use this service in the future!

I was researching names on Ancestry.com to locate missing family. I used the service to locate some missing family members and have completed my searches and found the people I was searching. You're making this more difficult than it should be to fill out a short review.

This website was easy to use and fast, when I wanted to cancel my subscription it was also easy and fast, I would recommend it to anyone looking into the background of someone they are worried about. Thank you

I went online to cancel my subscription. I utilized the chat process and was immediately assisted. I was asked what I needed and once I replied, I received a response instantly. My account was successfully cancelled in an efficient manner. Thank you. I would recommend the Publicrecords.info site to those looking to expediate one's search.

I was able to retrieve some important updated information regarding a dangerous person. It was easy to search and provided me with some much-needed relief! It was also easy to unsubscribe via the live chat function on the website.

Ryan in customer support was extremely helpful, knowledgeable and super-fast working out a problem I had. He was able to pull up my account in seconds and solve the problem immediately. I was unaware of a monthly fee and he helped solve that for me. Super patient with all my questions.

I needed to cancel my subscription. It was very easy to do. Got no runaround. Gave me a confirmation number and I expect that there will be no issues. Thanks again. Charlie

It was easy to look up my public record. It was easy to chat and and cancel my account. I found people on my report that I have no idea who they are. I will be checking with my family if they know who they are.

Nancy assisted me in getting my account closed quickly. The site provided me the information I needed and I no longer need a membership. The experience made the cancellation painless. I would recommend using this site.

I got what I wanted as far as records but did not realize that it put me on a recurring payment. I went to cancel it and they respond right away. Still I only found out when I looked at my bank statement.

I mistakenly signed up for a continuing service when I only wanted a one-time purchase. I requested to have my account closed with all future charges voided. Kimberly processed my request and did not argue or try to upsell me. Most helpful. Thank you.

The Live chat agent helped immediately and instantly helped with my question & fixed the problem! I wasn’t sure if I’d be getting any further charges and he let me know I didn’t and voided my account for further reassurance!

This is one of the best experiences I have had. Your response time to my email and refund is incredible. It is also amazing that it was way after 5pm. I am so happy with this experience. I will definitely use your company again. Your company is also great at property search. Thanks so much, Orlando.

All I had to do was type a message and my issue was addressed the very next second. Excellent customer service without having to answer quite a lot of follow up questions. And the recurring change was removed immediately.

This is not an accurate place to get vital statistics. I got five different charges within one day because I was inquiring as to how to get a copy of a marriage license. I finally found it through my own state bureau of vital statistics. However, I discovered on my credit card that there were five charges from this publicrecords.info and I finally got a phone number to call them from my Citibank. When I called four different times they hung up on me. After they answered finally on the 5th try I got through to someone who talked to me and said oh I had a subscription and they would cancel it no problem and I asked for the refund and they said no problem and I said, "Don't you need to know what the charges are?" And they said, "No. We can see them on here." And so I said, "Well cancel anything you've got. Please refund all my charges." You have to go through that process in order to get your money back and get them to stop. This is really a disgusting trap.

I was really pleased with the help that I received. Very efficient. Now that I have received all my documents canceling was easy and the agent, Ashley, was quick and helpful. The website is easy to negotiate.

I had a great experience with the platform. I got an incredibly quick reply when I reached out to support — they went above and beyond in answering my question!

I was unaware I had signed up for a subscription but very happy with the fast service to close my account and was reassured I will no longer be charged. I used the chat feature and got someone right away. Lasted less than 2 minutes to get what I needed.

I had a question about my account and reached out to the Customer Service team through the online contact us link. I was blown away with the quick response time and my issue was resolved immediately. 10 out 10!

I found that their support staff was personable and understanding. They assisted me and made needed adjustments effortlessly and quickly. I had no issues with their recommendations nor follow-up actions. They certainly have my recommendation.

I used the chat feature on the website for customer service. I needed to cancel my subscription, but could not find a way to do it myself. Even on a Sunday afternoon, there was someone available to help me immediately, and my problem was solved within a couple of minutes. I am very pleased with this experience, and pleasantly surprised.

I was not aware of the Report Package fee and was charged $5 for two months. I contacted customer service via chat, and Steven was very attentive and helped me solve the problem quickly. He helped close the account to prevent further charges and refunded the $10.

Only needed 1 report to get room measurements for furniture purchase. Was discharged but Paul helped my cancel my account as well as refunded the unauthorized charge. All in less than 5 minutes. He was quick, efficient, polite and I'm happy with the service he provided.

Through using this service that I was able to get information. I was able to cancel my subscription through the website and no one from this agency questioned it or tried to stop me from doing this. It was handled very efficiently and professionally.

Great service was very useful to review information and the live agents were available when I needed help. Information was current and detailed for my needs. It was also helpful to be able to add on more detailed reports when needed.

Fast and easy. Glad I found Public Records. Everything I was searching for was found -- and more. The price is reasonable too. Highly recommend this company. Much better than dealing with local government agencies.

It was great to be able to resolve my issue through chat. It was quick and easy. I tried calling in first and after 10 minutes of nothing decided to use the chat. My problem was resolved in 2 minutes

I had accidently requested a report bundle the other month. I was charged $5 then, but I was charged again today. When I asked about it they very quickly cancelled the package and upcoming changes for me. The agent was fast and friendly taking care of my issue.

Everything on the site worked how it was supposed to, very easy to navigate. Customer service member Debra was able to get my account closed quick and easy. I was happy to know she was a real person and not AI.

At first, the process was a bit more confusing than I had anticipated, and I wasn’t entirely sure I was approaching everything the right way. There were a few moments where I felt uncertain about the next steps and wondered if I had misunderstood some of the details. However, what truly made the difference was the exceptional level of customer service I received throughout the experience.

Very quick, simple and easy. With other websites, you have to wait several minutes. Making you a little frustrated, wishing you could go through a manual set up to take care of yourself faster. So this being done In a more expedient manner, really puts you at ease.

I received an unknown charge. Nora identified the charge and then helped me close my account. The service was very precise as well. All around great experience with Public Records and the customer service.

Andrew helped me fast and was efficient. Needed to check the date my license was suspended several years ago, and didn't want to be charged more than a dollar. He helped with all of that. Thank you and I will use this site if I ever have any need in the future.

The chat was really on it, fast and supportive. Congratulations. I had a few questions both on payment and on the actual records, and Margaret on the chat was very useful. I understand now that we can get a membership for many record search, and there are also option for just 1 or 5, and that way we can more easily test drive the service and see the very complete reports.

The services were quick and correct. The info acquired from the company was very helpful in my search. The chat services were on top of it and quick to respond. Great service. Would highly recommend and will reuse in the future should a situation arise.

David did a great job helping me with my issue. I accidentally signed up for something without paying attention. I asked for help with a refund and he was able to help. He was very fast! Great customer service! He deserves a raise.

Charles was fast, speedy, and very helpful. I wasn't expecting it to be that fast, but he was on it! I really appreciated it and was thankful he was able to provide my account details in the message, too!

It was easy to get the document that I needed. Although, I could leave the account open- I don’t imagine needed many other documents in the next couple of years. I asked the chat help to close my account and they did it immediately.

Assistance was provided quickly and my issue was resolved very quick. I received fast responses and assisted during a very frustrating time right now. Thank you Peter!!

Used this service because I couldn't find my husband's warrant info anywhere. It saved me so much time and runaround. Great service and customer care was great with my questions. Shout out to Andy **. Super quick to answer my questions. 10 out of 10 recommendation.

Quick and excellent customer service, thank you for your help in assisting to closed the account. Robert was fantastic in helping me with the account.. It was quick and assure I won’t get charge for additional.

Thank you for assisting me with canceling my account and issuing a refund for what I was charged. I appreciate quick and helpful service and that is what I got from Richard. Would definitely recommend.

PublicRecords.Info is a devious scam. While they do produce information, their website is deceptive regarding what you will be charged. You ask for a $1 report and print it out and you find charges on your credit card for an additional $18, $7 and $5 for supposed other services. They use small print to mislead you on what you are receiving. PublicRecords.Info is probably the most deceitful info search engine out there. In order to get a refund, had to search online for a phone number. When I contacted their customer service, had to threaten to contact the Federal Trade Commission to get a partial refund. AVOID.

They don't tell you when you make your initial purchase that it's a subscription. And then the charges start coming in. $1 then $17 for the detailed report. Then another $5 x 4 and $20. Save your money and frustration, go through an official government site. Less than a star. yes the young lady was nice and canceled my account. How many other people are they scamming and how much $$$$$ are they making by doing so. Hopefully everyone that left a review below received their refund. I see their response to all reviews is the same: "If you haven't received your refund yet, please contact us at support@publicrecords.info and put ‘Refund’ in the subject line. We will immediately refund your order."

I am very pleased with your service. The results were very clear, well presented, accurate and extra information. Nicholas was very helpful with a question I had about a charge and shared promptly all the information and cleared my request. I recommend your company to anyone interested in accurate and extremely quick response and turnaround, 199%. AAA+.

The representative tended to my needs and fulfilled them successfully. She answered all my questions and gave detailed insight to where I had full understanding of the process to where if I wanted to recommend other people of interest I can. I wish there was a way to give all the information without multiple charges or addition to add on for specific information. But I guess many inquires of people don't require to have that many carveouts of information needed for whatever they are seeking.

The individual who answered my request was very courteous, quick and informative. I think there should be more people like Ryan doing this type of jobs. I am very happy with his assistance and highly recommend speaking to him about this type of inquiries because people in general, now days, have very busy lifestyles and need to get the help and assistance as soon as possible from someone who is knowledgeable and quick.

Ashley was of great service and pleasant. She knew the answers to my questions and helped me in a professional manner. She fixed my mistake and was happy to do it. In today's world, I find good customer service is hard to find, but Ashley was super! Thanks so much!

Wanting to make some changes to my property for the residential Home Owners Association I needed the record of ownership for my property only. Not needing any other property records I wanted to cancel my account. I was graciously helped by Debra who took care of my needs and canceled the account.

I need to find a record of a federal tax lien on my property. I found no such report. Although I did not fully find what I wanted to find, I was able to find a lot of other information that was very useful to my research. Thank you again.

When signing up for the service, I was in such a hurry for the info I didn't read the fine print that stated I was signing up for a service that included the dreaded "reoccurring charges". Upon seeing a new charge that I wasn't expecting to see on my bank statement I messaged the company via their online chat and was quickly connected to Donna. I explained the situation and she immediately took care of the situation and cancelled my account, No fuss, no high pressure sales tactics which I REALLY appreciated. Thanks Donna!!

I didn’t realize I had signed up for a package but as soon as I reached out Donna helped right away and provided a confirmation for the refund. And was also able to cancel my account so it wouldn’t happen again. Thank you. I would recommend this company to others but to pay attention to what you’re signing up for and that it meets your needs.

I was not informed that I was being signed up for a monthly billing. Apparently my account has not been cancelled, but this is a scam. This site provides good information but then tries to scam the customer.

I was connected to Shirley today and had questions about my account, she was able to help me do what I wanted to do. She was very fast and friendly. I could not have asked for a better experience with customer service. She also was very knowledgeable about what I was asking.

I made an error when purchasing a plan. I intended to buy one record, but I accidentally signed up for 30. My credit card was charged $30. I reported the problem my money was graciously refunded. I have received no reward or other incentive for this review. I am very satisfied with this customer service.

I received an outstanding, fast and efficient support from Ryan during my request completed today, Wednesday, June 16, 2025. He was very courteous and provided me with all the necessary information to satisfy my request. An excellent Customer Support representative. I would recommend him for more positions where he might help develop other CSs personnel within this organization's executives.

Shirley was super quick and helpful figuring out my account questions. My account was refunded for the extra charges to my account, and I got an email confirmation before the chat even ended. It was nice to not have to argue or be sent to multiple different channels for one simple request, and just have the problem resolved quickly and professionally. Thank you, Shirley!! I also really appreciate the chat feature that is offered so that I don't have to take time out of my work day to call and be out on hold.

I needed help closing my account so I’m not charged a monthly fee, since I knew I wasn’t going to need it. Eric found my account right away and fixed it for me. Eric was pleasant, knowledgeable and helped me immediately. Great and honest customer service. Thank you very much.

Getting the report I needed was quick and hassle-free. The entire process was straightforward, and I really appreciated how responsive and helpful the customer service team was. They answered all my questions promptly and made sure everything went smoothly from start to finish. I highly recommend their service for anyone looking for an easy and pleasant experience.

I had an issue with charges and Amy customer service rep, helped me out with an issue I was having. Very courteous and professional. Really appreciated her help. Since I haven't used the service except one time, she helped me.

I was extremely happy to receive such an accurate report on my home I have for sale, then my new home and then to have a question answered so quickly! Keep up the great work... I would be very interested in obtaining historical data on the land my new property is located on.

My credit card had declined a $30.00 charge from this company as suspected fraudulent activity and I was alerted to contact the company. After realizing this website does not have a menu in which you can make account changes or cancellations, I decided to use their live chat service. Mary was quick to respond and she helped me make sure my account was closed and all payment information was removed from the database. Can't ask for better than that!

Inquired about canceling my account. The representative was very punctual in assisting me with this request. The process to make the request was very easy as well. I like the idea of being able to cancel without calling anyone on the telephone and first getting a virtual chat prior to chatting with a human being.

Great service and quick access to records. Easy to use website. You can add to add plot plan to your website. That is something I couldn’t find. I was looking for it. But rest all information and was valuable. Also you can add more details on charge will be cut every month. I understood it to be one time charge.

Very good communication and very helpful. 5 star rating. Lots of information available and certainly an informative. If you are looking for someone or something in particular this would be the place to go for the needs to assist you. I found this site on the internet so it is easy to locate and navigate too. They have a variety of services that they offer to you, so choose the one or several ones that you would like to take advantage of at a specific price for each one that they have to offer.

So far the experience has been very good. We did receive some very detailed information about the property. The live chat answered promptly and proceeded to send our info request to their data experts. Just have to wait 12 to 24 hours to get an email back with, hopefully, the info we need.

Paul was very helpful, quick, and friendly. No issues when needing to address items on my account. I am satisfied with the services that was provided and would recommend them to anyone having an issue like mine. Will reach out again with an issue in the future.

I enjoyed your app. It gave me the info I needed. If I should need this service in the future I would definitely use it again as it was really easy to navigate. I would definitely recommend it to friends and family. The only thing that was frustrating was that I didn't know I was signing up for monthly reoccurring charges since I only need it for several days.

Hello, On July 4th I wanted to look up one property for, what I thought would be a one dollar charge. I just looked at my credit card bill, and there was a charge for $1 dollar and also, a charge for $30 dollars. So I contacted the chat line, and the person there stated that I had inadvertently applied for a Volume amount which is why I received the bill for $30 dollars. The person said that they would credit me back the $30 dollars.

It says free. I did not enter any billing information looking up once person. I had charges deducted from my checking account. Of course not expecting, I did not notice until it was too late to reverse with my bank. No account set up on the site, trying to cancel the subscription that I never set-up so I'm not charged again. This is horrible. How do they have the right to even know my banking information not alone charge unauthorized charges for services not rendered? Not to mention I use a reputable VPN, so how does this happen? And why is it allowed by our government for companies like this to operate, ripping consumers off??

I needed to check criminal records and this site was absolutely the fastest, most accurate and hassle free! Other sites are just too overwhelming and take almost 30 minutes to prepare a report. Public records had my report ready in minutes! It also asks you "what you are mainly looking for and gives you a wide selection in the drop box to click on specifically what you are seeking, instead of a barrage of unneeded info like other sites.

I looked up info on estate disbursement record and it was pretty easy to find. Also looked up Property Record and that also was very easy to do. The info and pictures of the property I looked up was thorough and there were 32 pictures of the property and home. I was very pleased.

I needed to check someone out that was dating my daughter, I found this website and put in my info and in minutes, I had a report and an answer. He only had a speeding ticket but it eased my mind. Process was very simple and easy to download. Having this website available to run a background check on someone is pretty handy. I’m sure I will be checking another gentleman out and using this company again.

The process was short and sweet. The background check came through fairly quickly, and I was able to dive into what I was looking for. Public records was able to give me the information I needed. An employer and I was able to get the employee hired faster due to the timing it took to receive the information needed.

The document is good. Some things that were provided I think are not needed at least by me like the sex offenders, but could be useful if I was looking to buy a house. However, I was looking for two things that I could not find. I want to know the property's Real Estate taxes paid in 2023 and also the amount of taxes paid in 2024. If it is in the report I can not find it..

Was curious about my own public records. I need a job and want to be prepared to answer any questions correctly. I found information I did not know I was looking for. I found incorrect information as well. I did not know that I could do this online for only a dollar.

Fast, simple, easy, quick to access and easy to understand. Pleasant experience as well overall from the beginning. Would use again in future if needed. Would recommend to someone else also for its use. An app would work also for this service I would imagine as well, could be something to look into for the future possibly.

The service was prompt and inexpensive, the team was very helpful. I requested a report for a home that I am interested in, and the report contained lots of relevant information. They even responded with further guidance to acquire blueprints, which I greatly appreciated. The site was easy to use and intuitive.

I was very satisfied with the product I had received. I needed to look up my past criminal history for a job that I am seeking and was able to do so with ease. The only reason I am giving it a 4 star instead of a 5 is because my case didn't have any specific language to it, just the case number. I am struggling to figure out how to get specifics about my case online and going into the courthouse in person is not within my personal timeframe. Other than that it's a quality service.

Public Records site was easy to navigate. I found exactly what I was looking for and more. If you know an address, you will be able to find the owner or owners of the home. If you know a name, you will be able to find the address or addresses. I wound recommend this site to anyone who is looking for public records.

Everything was very accurate with all the info I was looking for and it was very fast and easy to understand and to figure out if you're looking for some info on yourself or on anyone else. I recommend this site, very cheap and legit. I would definitely use it again for any info I need.