publicrecords.info Reviews

I was able to get the information that I needed on the family members I had address questions on. Once I wanted to cancel my subscription, the customer service rep got it done within seconds. Thank you for making this easy.

Live chat guy was helpful. They canceled my payment so fast. I was so smitten with the help I received. I was over the moon happy with how fast I could let my conscience at ease knowing I did not have a recurring payment set up.

I used the Publicrecords.info chat for support. I had been signed up for a recurring charge that I was unaware of. The chat customer service agent gave me an explanation for the charge and expediently refunded and removed it. I received help accurately and quickly. So grateful!

I logged into the website for public records. I started a live chat to see if I could cancel my account to eliminate 2 monthly service charges no longer needed for record search. The customer service rep was able to swiftly assist with closing my account.

I was very impressed with the customer service I received today. I had my issue resolved quickly and in a professional manner. I was charged for a subscription that I did not know I had signed up for, and was quickly reimbursed for the misunderstanding.

Thank you for all the help, very helpful. I truly appreciate it. They solve the problem.

I used this service twice and was charged for it. When I didn't need it anymore I was able to cancel the service by logging in and using the live chat feature. I wished all other businesses had customer service like this.

I opened this account during a job search to make sure nothing erroneous was being reported on my driving record. I did not realize that this was a yearly subscription until a charge came the following year. When I contacted support, they were quick to understand my grievance, reverse the charge and close the account so I would not be charged further. Very impressed with the product, speed of service, and customer support. Would definitely use them in the future.

I accessed PublicRecords.Info by accident. When I realized my mistake, I reached and requested that my account be cancelled and that any and all fees be reversed to my original payment method. In so doing, I made contact with Peter who responded to my request for assistance in an immediate manner.

I requested Public Records on our property but didn't intend to start a recurring subscription. I was able to cancel the subscription using Live Chat. Everything was prompt, courteous, and friendly.

Mary was polite, professional, and very efficient throughout the entire interaction. She quickly understood my request, responded clearly, and handled everything with ease. Her friendly demeanor made the process smooth and pleasant, and I truly appreciated how promptly she resolved my issue without any confusion or delays.

Very easy to use and extremely fast responses. I was issued a refund for a recurring charge I wasn't using, and it was really easy. I'll be back when I need more public records. Thanks!

I utilized this service for the first time today. The service I received today from Anthony to close my account (since I don't need it any more) via the chat feature was quick and efficient. Thank you very much.

This encounter was done on line via chat. The assistance was outstanding. The system is very user friendly snd easily to navigate. My experience with the chat was amazing. I felt that my issued was resolved with understandings, respect and awesome customer service.

I needed to cancel a subscription I did not realize I had made. I expected a lengthy discussion and maybe some frustration. None of that happened. The Chat was pleasant, efficient, and helpful. In under 5 minutes, the subscription was cancelled and the money refunded. I wish all customer service could be that easy and that pleasant. Cheerful bots add something to digital discourse.

I tried closing my account on my own but didn't receive the email link after trying 2 or 3 times. I then used the live chat feature, and I was connected quickly. I was asked for my information, and my account was found quickly. The representative asked how she could help, and I told her I needed to close my account. She did so quickly and told me it was closed, and I would not be billed any further. The process was quick and easy.

The customer service representative on chat was able to close my account so I would not be charged monthly! The representative was quick, efficient and thorough. I would recommend the service to family and friends.

I somehow subscribed to the service when I only wanted to do one search. When I started receiving a monthly charge to my credit card, I immediately contacted customer service via live chat and they were able to close my account and issue a refund. The best service I've received in a long time! The rep was knowledgeable, efficient and able to get the issue resolved to my satisfaction!!

Amanda did a great job solving my problem. She was fast and thorough. She gave me a refund for all of the charges on my credit card. I would recommend Amanda to help solve any credit card problems you have in the future.

The public service team assisted me within minutes and resolved my issue with transparency. I appreciate them valuing my time, especially Amanda who assisted me earlier today. Thank you to you and your team.

Very professional and efficient support. Excellent technical support. The agent resolved my issue quickly, explained everything clearly, and made the whole process smooth and stress-free. Really impressed with the level of service provided.

Publicrecords.info helped me a lot when I needed to do some research. I must have missed the billing detail - and forgot about the account - as monthly payments were being made. For $20 every 16 days ($40/month), I didn't really need the service (my bad).

Sarah with customer service was awesome. She assisted me with canceling my account that I was unaware was a monthly subscription. I used this service once and didn’t know that meant subscribing. Thank you for your help.

The online assistant was wonderful! I honestly didn't think the automated help would be able to satisfactorily help me. At the very least, I expected it to be a pain to use. But quite to the contrary, it was simple, quick, clear, and effective! Win-win-win!!

Your quick response to cancelling my account and providing a refund was most appreciated. When I first signed up I thought the $9.95 charge was a one time charge not for every search started or every question. I was trying to find the recorded will for a family member that was being contested. I expected the process of cancellation and refund would be more complicated than it was. Apparently I did not understand the terms and conditions of the billing structure. As I am eighty years old and sometimes a bit internet challenged I appreciated you folks honoring my search that was more complicated than I thought it would be. As I am aging I am finding the internet to be more complicated than it used to be. I first started with dial-up service 10 years ago. The cancellation was easier than I thought it would be.

Customer service did fantastic. They was quick in location of my account and very pleasant. If I need to use this again I will. I have already spoken well about this site. The website has a lot to offer and locate actual information you're searching for example for family members that have passed or old papers from the 1800's.

I thought I had cancelled this, but apparently I did not. I chatted with Paul who explained my situation and cancelled it for me without any hesitation or trying to talk me into staying. I greatly appreciate his thoroughness, professionalism and help. Great job Paul!

My experience with the company was not good. I ordered 1 report and the next thing I know I’m getting reoccurring charges twice a month. But it was easy to contact customer service and the money is supposed to get refunded. The person who helped me was great. I’m hoping the problem is better and I no longer get charged for a service I’m not using or want.

Customer service representative today went above and beyond, and assisted me with my concerns about unknown charges. The representative took the time to perform a review of my account and helped me with additional questions I had.

Wanted to say Jerry really helped me close my account and answered any questions I had. Really fast response. I appreciate that speed, the customer service, very kind and straight to the point. Just wanted to complement Jerry on his customer service.

I needed to close my account to cancel my monthly subscription for publicrecords.info and I was able to do this through a live chat. This very quick and easy to do. The agent was very helpful and professional.

Overall, the access and information you can view was easy to acquire, but I was disappointed in the inaccuracy of information which was concerning to me. It did not sit well with me that another person with my same first and last name (different middle name) had derogatory information that was mixed up with my information. I take this very seriously as a professional and hope that in the near future this platform can provide better updates and correct errors.

The site was extremely helpful to gather the information I was searching for. I needed to cancel the service as I no longer needed the package. It was done through live chat and quick and easy. Customer contact was far easier and more fluid than others I have had to deal with.

Good team. I have the info I needed, and was able to cancel with no problems. I was not aware that I was being charged monthly fee. I saw this on my credit card statement. Took me a couple months to see that I needed to cancel. Bummer. But I have the info I wanted. Thanks. Trudy.

I was very happy with results from my search on public records.info and when I needed to cancel this service, it was quick and easy. They have a link that is easy to navigate and the chat option works quickly.

I was very impressed with this site. The information I needed was easily available and when I needed live support, the online staff was friendly and helpful. I would recommend Public Records to my family and friends.

Russel assisted with my account and was quick and efficient in resolving my issues! Thanks Russel! It’s ridiculous to have a minimum for a review. Just let it be as direct and effective as was Russel with my account.

I am pleasantly surprised by the help I got today by Sharon who canceled my inadvertent subscription and refunded me. She was super helpful. I saw charges on my credit card and I didn’t recognize. I went to your website for help. I suppose I will wait for my next credit card statement and see if these charges were actually removed but today was a very pleasant experience and Sharon was very helpful. Thank you.

I needed gov't docs to get an enhanced driver's license. I went thru this service and got what I needed. I wasn't too sure about being charged $9.95 five times, but I did have to order a few docs so...okay.

I opened a chat session to close my account and prevent any future charges. Barbara handled my request quickly and provided a confirmation number should any charges occur in the future. Nice service, thank you.

Paul was very helpful. I could not find an option to access my account and Paul made the process painless to cancel my subscription.

I did the online chat to cancel the recurring charge that I did not intend to initiate. Gary was very efficient and took care of me right away. In addition to canceling whatever was charging me he issued me a credit. I am satisfied.

Someone helped me close this account. I find it problematic that I even had to do this. If I signed up for a one time search how do I end up with a monthly fee? I feel I was ripped off.

I mistakenly signed up for a subscription to public records when I thought I was purchasing one report. I contacted Barbara at customer service, and she turned off my subscription and helped me settle the account very quickly and professionally.

When I realized I was being charged every day, I chatted with someone and they immediately closed my account, gave me a confirmation number, and said there would be no further charges. I also immediately received an email with this information. It was a seamless process.

I surfed until I found this website, and didn't look any further because it satisfied all of my searches. At the end of my session, I clicked on enough buttons that the system double-charged me for some of the options. I immediately launched an email requesting a credit, and the reply came as fast it made me think that either (1) someone was reading my email, or (2) the system routinely double-charges users and the staff monitors the accounts and issues credits without waiting to be asked. Either way, I got my credit and highly recommend the site to those who are curious about such platforms.

I had used this site to look into some records and had forgot or missed that I had signed up for a monthly recurring fee. I had got what I needed in the first month but by the time I realized what had happened multiple months had gone by. Much to my surprise this company did the right thing and searched their database and saw that I had not used their data and refunded me all the months that I had not used. I was astounded at their integrity. I can't recommend them highly enough. I will definitely come back to them again if have a need for public information.

I wanted to cancel our monthly subscription and the person that helped me was able to do that in a timely and professional manner. I will still use this site from time to time, but will pay at that time.

I went to your site to use a one time search for one dollar and I find out the next day that I’m charged for $20 subscription. I called service and got Nicholas to help me and he canceled my subscription. While I’m not crazy about the misunderstanding of the subscription, Nicholas was very helpful and expedient about resolving my issue. 10 out of 10.

I was not happy with this service. I requested divorce records from California and was given someone's criminal records in Texas. Maybe I misunderstood your services, but this was rather disappointing and the money wasted.

I requested that my account be closed as I no longer need it. Debra was the lady I dealt with and she was polite and efficient. I appreciated her professionalism and how quickly she was able to accomplish my request.

I needed to cancel my account. Kimberly was quick and did a excellent job helping me. What I liked most was she didn't make me feel rushed by saying, "Are you still there," because I don't type that fast. Keep up the good work.

Kevin helped me in less than 90 seconds to cancel my subscription. As soon as I opened the chat he was there and I only had to ask him one time what I needed and he did in all in less than 90 seconds.

I was able to find the name and address of someone who previously had the same phone number as mine. I have been receiving at least 4 phone calls a month for several years and I now have a contact to work with to resolve the issue. I didn't realize I was paying for an ongoing subscription but once I learned that it was easy to cancel. The customer service rep quickly resolved the issue.

Raymond was great! He listened and responded immediately. He also took care of my concern while putting me at ease with his professionalism. Kudos, Raymond! Great customer service!

Susan was fast, efficient, and professional and deserves a raise. She completely fixed my problem. I don't know what else to say except thank you for an incredible job. You could teach other companies how to run customer service.

Helen was great in providing assistance today. The main issue is that I originally ordered one report and somehow was added to a monthly subscription (of $20) that I never signed up for. If there is some “small print” on your website that “inadvertently” does this, I suggest using that and making it clear what customers are actually ordering. Thanks.

Not sure how I signed up for it but was able to cancel online no problem. Easy.

Customer support was fantastic. Unfortunately this site automatically charged my account $80 without my knowledge. I didn’t notice it until I received my bank statement. The support helped resolve the issue. I am planning to report these transactions to the proper people. This should have been disclosed.

My chat with George was very quick and handled my request quickly. My request to cancel my account was not met with trying to convince me to stay. Just handled the request and completed it, gave me a confirmation number and we were done.

Publicrecordsinfo.com was an excellent resource for us. We really appreciate the detail, breadth and depth of the information provided...A great experience. Thank you.

In mid-April, 2026, I was looking for contact information for one person in Oregon. I found your website, which supplied me with 47 names which potentially included the one person I was hoping to locate. Your service enabled me to do that very quickly. I believe I have the needed information. So, I got what I wanted and am satisfied with the result for a modest fee.

Great online support from the rep that helped me through the live chat window.

Russel was prompt, responsive and addressed the situation quickly and with understanding. The product was useful for my search and affordable, though I did not need repetitive access to the service. I would recommend this service to other professionals.

Chat agent was very helpful in closing my account in a very timely manner, no questions asked. When I signed up for this public records service, I did not realize that I was signing up for a continuous service with a monthly service fee.

They were able to help me with my problem right away. I had been charged multiple times for the service, and they explained the issue, and they were able to help with it right away by canceling my account.

When I originally requested information from PublicRecords.info, I apparently signed up for a subscription account, and the site has charged me a monthly fee for several months. My account did not have a subscription cancellation option that I could find. I finally was able to have the account cancelled via a chat session. The chat assistant, Ashley, was able to cancel my account without any reluctance, so I appreciate her assistance.

The customer service is impeccable. Gary helped me with my questions and resolved my issues seamlessly. I had unknown charges to my account and I was unaware of the semi monthly charge for access to Public Records. He was helpful and informative

Debra-Customer Support person was very helpful today. She quickly located my account and was able to assist me in closing the account that I no longer need and for which I kept getting charged for. Debra was courteous and really helpful.

It was okay to check Publicrecords. The problem is when deactivating account. They charge for subscriptions. Even after I asked to have it canceled I was charged 4 times $20. They finally deactivated it with no refund.

Gary was quick to respond and answer my questions. However, it was not clear when I first logged into the site to search for records which the record that I was originally sent didn't even match the name I searched. Also, I thought I would receive a onetime charge for that person not a monthly charge.

Good information and helps a lot in making decisions. My only concern is the monthly subscription, which I did not sign for. But I was able to cancel it via live chat, Amy made it easy to cancel it. Hoping I can get my refund from the previous bill.

Patricia at live chat was very informative and efficient, which was very helpful. There wasn't any back and forth, which I appreciated. My issue was resolved quickly and without any hassle. Great customer service!

Easy site to manage and easy to capture and retain information. Recently closed account seamlessly and got a refund for a month of extended access which was not clear when I signed up. This is a monthly service so be aware of that when you sign up. My experience was this is a great service overall when inquiring about public records.

I was unhappy about having been charged an unauthorized ongoing monthly fee after using (and paying for) the site one time. It also seem suspect, that you can't access your account info to even see what 'subscription' is in place. However, I accessed Support via chat and the rep there very efficiently cleared up the issue & issued a refund for the bogus charge.

I had an issue with charges, did a chat with a rep and obtained the answers to my questions with a quick resolution. Although the records department, I felt, lack in updated information, the Customer Service was great.

Richard was very helpful and was able to take care of my problem. I appreciate the simplicity of resolving the issue. Richard was thorough and asked me what I needed. Richard was able to give me the results I was looking for. Thank you Richard.

I had created an account back in September 2025 trying to locate family members but when I no info was available, I sent request to close the account before being billed the monthly charges. But unfortunately, the account stayed active and I was being charged $20 every month without my knowledge until now when a payment was debited from my account. I reached out to support who was very helpful with issuing a refund for all payments billed to the account. I believe I chatted with George who was very helpful and empathetic and advised I would receive a refund in 3 to 5 days.

I used the live chat. I received fast and efficient service. Excellent - 5 stars! I closed my account. I didn't realize I had signed up for repeat billing, so $20 taken from my account was a surprise. It took me a while to find the right webpage, but after I did it was just minutes to close my account.

The chat service was quick to respond. Very kind and professional. They informed me that action was taken immediately to resolve my issue. I am pleased. I look forward to verifying my cancelled account in one month. Thank you very much for the help.

There was a misunderstanding when making transactions but I was helped quickly and efficiently and still was able to receive what I paid for. I was looking for documentation about the women who killed my mother so I can build a court case against the system that is saying that it was a suicide and the whole situation was quite frustrating but I am glad that everything was figured out quickly.

This evening I contacted customer service to resolve an issue of charges to my bank account. George was the person who assisted me on chat. The experience was easy and timely. The issue was resolved.

This site was actually very helpful... It is sometimes listed as unreliable; however, I found it to be helpful in getting info on a car that I was going to purchase and very easy to end the subscription when I wanted to. I would use it again.

Not a great site. Little info gathered on most people. Easily forgotten site and it then racks up the charges. Not worth the monthly fee. I recommend using social media to try and find people. It will provide more information.

I used it to find an old friend. Worked good. Then I went on line and canceled my account after getting a letter in mail from them letting me know about my account. All went well with my search & cancellation of account. Thank You.

This is an absolute scam! You think you are paying for one record and they start hitting your credit card every 2 weeks for the "bundle access." The rep could not even explain what the "bundle access" is. They will gladly refund if you call because they know they are committing credit card fraud. They hope you won't notice, but the minute you call them out, they'll play innocent and "close your account." I was on the phone with a rep just now and could hear multiple other agents in the background on other calls for refunds.

I signed up to get an address for a former employee. I was hit with 17.95 in charges when I thought I was being charged 1.00 for a single use. Then I was hit with another 9.95 monthly fee. None of this is explained when you originally sign up. I nice lady name Patricia was able to close out my account and refund the 9.95 monthly fee although I am still out the 16.95 from my first usage.

I didn't realize that after the one time I used this service, that it would be recurring and my account would continue to be charged. Once I saw that, I asked the agent to help remove my account. It was done immediately and I am now closed out. Thank you for your help.

I had an issue where I was continuing to get billed monthly for a service I no longer needed. Upon quick inspection Gary helped resolve this billing issue and issue a refund. Great support. I would not hesitate to contact customer support again if needed.

As I read through the Reviews for publicrecords.info, I can see that others have had a similar experience with one time use resulting in a full time subscription. I was billed for 7 months before I realized it. Customer Service was extremely cooperative and refunded me for all but the initial usage. Although somewhat deceiving, they were very cooperative with a refund. Not many Companies would go this far to take care of a customer complaint. Thank you so much for your great Customer Service. Bill **

Went perfect, got the help I needed!! Very pleasant and kind! Sufficient and clarified what I needed and got the things done that I needed in a sufficient manner and was easy to deal with and was totally kind and courteous. Thank you.

Very easy to work with, I will continue to work with publicrecords.info in the future as anytime I have had an issue, the AI companion is quick to respond and meet my needs.

The team helped me when I needed help at all requests made. I greatly appreciated it. When searching and couldn't find anything, you could ask and they can help you in any way possible. If you have questions they can help you very quickly most times. I've never had any issues with my trouble on the site.

I had an issue that was quickly resolved by Barbara in customer support. I only realized last night that I have been charged for months for services with this company. They were quick to refund my money and close my account.

Was very helpful in ending account. Was very easy to complete because I felt I no longer was in need of the use of the account, and feel I really don't need to explain further than that. I don't care if this explanation is not long enough for you. This review is taking longer than my use for the account or spend more time in my review than I did with the account.

The website is really helpful in what I was looking for. Then when I was done and canceled subscription, they were very good helping me with that. You can not go wrong with this site. You will be very pleased.

Records info was easily and quickly retrieved. Definitely worth the modest cost. I would not hesitate to use this service in the future. Customer service was exemplary! This was a positive experience in every respect.

I didn't realize I would be charged monthly for this service when I used it. I must of not have read the terms carefully. However, I contacted them and received and credit for the latest charge and closed my account. It was very easy to do and the customer service rep was very helpful.

I received what I asked for, and my account was deleted when I asked for that too. Cancelling was just as easy as ordering, and the online chat was very helpful. I would use this site again if necessary.

I received quick and easy help from the chat agent, and obtaining a written transcript was automatic and simple. I appreciate the ease of use of the customer service. Online reviews favor this website as being legit.

Nancy was really friendly and answer all my questions super-fast. She was amazing and resolved my problem. I would like to have more customer service personnel as her. I was wondering why I was being charged even if I was not searching for more records, and she explained that it was part of having my account. She helped me closed my account in order for me not to be charged again.

Got what I needed and very helpful in what I was looking for and was able to provide to my family for their divorce settlement and towards getting things done in a timely manner. Would definitely use again.

The response time to my initial question was very prompt. My request was completed in a timely manner with very few prompts. I was provided a confirmation number and email immediately after to complete my request.

When I ask the person on the chat to help with a problem, they did so. Quick & easy with no problems. Thank you for the help. I had a problem & the chat help me with that & now I can move on.

This sight has helped me in many different ways. I am thankful I found it. Things from Personal information that is not true to finding what happened to family that disappeared. It pointed out to me wrongful people illegally using my address and information.

PublicRecords Info was very easy to use and provided the information I needed quickly. The search process was straightforward, and the reports were detailed and well organized. I was able to locate records that would have taken much longer to find through other sources. Overall, it’s a useful tool if you need quick access to public record information.

Very helpful and very friendly. Don’t hesitate to ask questions they will help you with anything. I tried to find my account and all I had to do was talk to a representative. If you need anything just ask the representative and they will help with anything.

Amazing customer service. I decided to cancel my subscription and Amy handled it perfectly. She didn't try to talk me out of it or offer reduced pricing. Thank you and, if I need to use a service to search records, this will be the one. Thanks again!

Amy was polite and responded quickly with a very satisfactory response. I give her 5 stars. I had inadvertently signed up for a subscription when I only wanted a one- time access. Amy canceled the subscription for me and gave me a confirmation number.

I didn't quite understand what your service does--I thought it would provide a "blue book" type value. However, that was on me, and the service you provide was excellent. Gary was most helpful. Thanks.

Amy and Barbara were great assisting me in closing out my account. They were very efficient and professional. They were able to close out my account and credited the recent monthly charge. I did not realize when I ordered the initial report that it was a monthly charge so they were able to help me with that.

I opened an account to pull a record, and once I got the information I needed, I wanted to close my account so I wouldn’t be charged. I reached out through the chat for help, and Stephanie took care of everything quickly and professionally. I really appreciated her assistance!

I would like to commend the excellent customer service I received today. After reaching out via chat, Peter responded within minutes. His assistance was prompt, professional, and incredibly helpful. Truly a great support experience!

Shirley was very helpful, but I don't like being subscribed without realizing and being charged $17.00 for a worthless report. I should have known better than try to use these 3rd party sites for accurate information.

Great customer service. Prompt and answered my questions and fixed my problem effectively. Thank you for having the live chat available for easy access and available at any time. Appreciate it. I will reach out here if any problems occur in the future.

After reading the site regarding public record searching, I went forward with my CC information since it indicated it would be only $1 for this search. I was inadvertently charged $10. I reached out immediately, and the concern was immediately rectified. Thank you, Publicrecords, for the efficient resolution. If needed in the future, I will definitely seek out publicrecords.info.

I downloaded information about a friend. I got all the information that I needed. Your support team (or person) responded quickly and politely when I made my request to close my account. I am very grateful for the help and the outcome. :)

Through the live chat, I was able to cancel a recurring charge. And when I asked for a refund of a recurring charge, they told me if they couldn't refund me by my payment method, they would send me a check. I hope this works out this way. Then I'll be most impressed!

Great service. I was easily able to obtain the information I needed. I was in need of some assistance and Anthony with customer service was very professional and helpful resolving my issue. I would highly recommend them.

I used the chat box to request an end to ongoing charges from Publicrecords.info. Even though it was a Saturday, I was quickly responded to with my request handled and a confirmation number provided. I was pleased with the service.

Patricia was very helpful and was able to address my concerns. Although the download of the report I purchased was taking longer than expected, she provided guidance in accessing the report. Thanks.

Samantha was a wonderful help in getting my account where I needed it to be. I had an issue and she resolved it quickly and to my standards. Thank you for your help!!! She is a top-notch customer service representative. Give her a raise!!! Lol.

Quick and wonderful customer chat support! David was super helpful in looking into recurring charges to my account. He was able to cancel and provide a refund. He answered all my questions and I was satisfied with the customer support I received today.

I was unaware that I was being charged every month when I paid for a single search. However, when reaching out to the company in the chat, Kimberly took care of the cancellation promptly. I will wait to see if the cancellation went through with refund. Other than this, when I used the service it was very good!

I accidentally signed on for use of this service. I logged in and asked to cancel. Debra handled it in “chat” quickly and smoothly. I was pleased there was no pressure. Perhaps I will try this service again if needed.

I did a live chat with an agent with publicrecords.info. The Agent was very nice and was able to help me very quickly. It's great when those chats work. Saves so much time. Thank you again for helping me.

George helped me on a Sun. Didn't know I had opened an account when I requested one record on a vehicle with names alike. Saw a second fee coming through and realized I had already been charged $5.00. He credited when he looked at my account and saw what had happened and closed that account for me... Since I didn't even realize I had opened an account. That's very much appreciated. Thank you to George.

The help I received today was closing my account. Response was quick and courteous!! Thank you for providing this service, as it helps with research and planning. I asked what help was needed and my account was immediately canceled. This is a great service.

The website is easy to use to get the information, The only downside is that it it very easy to find yourself enrolled in a subscription you didn't want. However, it is very simple to cancel online in the live chat box.

Nancy in the chat was very efficient in taking care of my business. It was very seamless and very timely. They also were very proficient in their search. I would recommend their service to anyone.

David did a fabulous job today. Fast and one I greatly appreciate! Thank you. He solved the problem very quickly and got it rectified. Bravo to David and a very heartfelt thank you!!!!! I needed a refund and honestly he solved the problem immediately.

The online staff was quick with their help and didn't hassle me. I would recommend this website to my friends and family. I purchased a report which did not have any of the information I was looking for. As soon as I set it up, I was able to cancel and their staff was helpful in that process.

Robert was very helpful. We tried several times to get me logged in to my account and after an hour, he offered to close my account so I won't get charged further. There seems to be a glitch with it. I'll try again another time as the service is very helpful to me.

I chatted with Gary and asked that my service be cancelled. I was pleased with his professionalism. I will know next month if my cancellation actually went through when I receive my credit card statement.

I dealt with Steven today..... It was so nice to be treated respectfully and he as a trusting representative, took care of me immediately. In this day and age it takes hours to get something taken care of....a mistake that was not mine.....but Steven took care of it right away. I appreciate it greatly and the fact that I did not have to spend hours on the phone trying to convince someone I wasn't lying. It was refreshing. It wasn't about the money (well ok it was) but I was told yesterday something totally different and thought HE was polite and accommodating. But somehow wires got crossed and I did not use your services further but yet was charged for them and Steven took care of it for me. Thank you for your professionalism. Sincerely, Lila **, Jefferson, Iowa

The assistant was pleasant and very efficient. I received the best help and my request was processed properly. All of my questions were answered and my request was completed. I appreciate the help tremendously.

Just had a chat with Nicole (I think) and she was quick and efficient at taking care of my problem. She was very courteous. I appreciate how quickly my problem was taken care of. This is a great site, but I no longer need the use of this site, The chat was a fast and easy way to cancel my subscription.

I called in to find out why I was getting charged. I was upset and probably being rude and gentleman on the chat kept being nice. I was glad that he didn’t respond with the same bad energy I came at him. I felt better after his great service.

Fast and easy. All the info I asked for was provided quickly as well as the resolution. I didn’t know I had this subscription and I was provided the name, email and date I used to sign up. It was canceled as I requested.

Super quick and fast service. Thank you! Literally took 10 seconds to close my account. Very pleasant and very professional. Happy to use this service in the future!

I was researching names on Ancestry.com to locate missing family. I used the service to locate some missing family members and have completed my searches and found the people I was searching. You're making this more difficult than it should be to fill out a short review.

This website was easy to use and fast, when I wanted to cancel my subscription it was also easy and fast, I would recommend it to anyone looking into the background of someone they are worried about. Thank you

I went online to cancel my subscription. I utilized the chat process and was immediately assisted. I was asked what I needed and once I replied, I received a response instantly. My account was successfully cancelled in an efficient manner. Thank you. I would recommend the Publicrecords.info site to those looking to expediate one's search.

I was able to retrieve some important updated information regarding a dangerous person. It was easy to search and provided me with some much-needed relief! It was also easy to unsubscribe via the live chat function on the website.

Ryan in customer support was extremely helpful, knowledgeable and super-fast working out a problem I had. He was able to pull up my account in seconds and solve the problem immediately. I was unaware of a monthly fee and he helped solve that for me. Super patient with all my questions.

I needed to cancel my subscription. It was very easy to do. Got no runaround. Gave me a confirmation number and I expect that there will be no issues. Thanks again. Charlie

It was easy to look up my public record. It was easy to chat and and cancel my account. I found people on my report that I have no idea who they are. I will be checking with my family if they know who they are.

Nancy assisted me in getting my account closed quickly. The site provided me the information I needed and I no longer need a membership. The experience made the cancellation painless. I would recommend using this site.

I got what I wanted as far as records but did not realize that it put me on a recurring payment. I went to cancel it and they respond right away. Still I only found out when I looked at my bank statement.

I mistakenly signed up for a continuing service when I only wanted a one-time purchase. I requested to have my account closed with all future charges voided. Kimberly processed my request and did not argue or try to upsell me. Most helpful. Thank you.