publicrecords.info Reviews

I order my records for $1. I did not understand that it was an enrollment of $30 to get continuous reports. I could not afford this and did not want that type of service because I don't need it. When I called, I explained my situation and they helped me right away. They refunded me the money and stopped the recurring charges and closed the account I created in error. Thank you.

Sarah assisted me in finding out how long I have had this account and canceling it. I informed her that I was not aware of the membership, which caught me off guard. I have been paying $20 for 7 months which comes to $140. Painful information but it happens, would be nice to get some or all back but will see. Again Sarah was Very helpful.

I opened this account during a job search to make sure nothing erroneous was being reported on my driving record. I did not realize that this was a yearly subscription until a charge came the following year. When I contacted support, they were quick to understand my grievance, reverse the charge and close the account so I would not be charged further. Very impressed with the product, speed of service, and customer support. Would definitely use them in the future.

I tried closing my account on my own but didn't receive the email link after trying 2 or 3 times. I then used the live chat feature, and I was connected quickly. I was asked for my information, and my account was found quickly. The representative asked how she could help, and I told her I needed to close my account. She did so quickly and told me it was closed, and I would not be billed any further. The process was quick and easy.

I somehow subscribed to the service when I only wanted to do one search. When I started receiving a monthly charge to my credit card, I immediately contacted customer service via live chat and they were able to close my account and issue a refund. The best service I've received in a long time! The rep was knowledgeable, efficient and able to get the issue resolved to my satisfaction!!

Went thru chat services to request a cancellation of services. Tomothy jumped on the chat quickly. I requested that no further services be provided and to stop my service/subscription. Timothy was able to handle without any delays. I am happy with the quick and efficient service I received.

Had an issue, but it was taken care of immediately. Fast service. Needed one report and not multiple ones. Refunded my card asap. Customer service is quick and efficient. Thanks for resolving the case.

I really appreciated how quickly Kevin resolved my issue. He was very helpful, and I’m grateful for the support. I do still need to cancel, so please proceed with that and let me know once it’s completed.

Your site was quick and efficient. Debra with customer service was easy and polite to work with in cancelling my account. I will make sure, and if I have any friends that need your service, I will refer them to your service.

This is a scam. The information I received was public and I had a hard time receiving it through them. Later figured out how to access myself. Also, then they signed me up for recurring monthly fee of $30 for doing nothing.