publicrecords.info Reviews

I, too, was misled by the advertisement of $1.00 for one-time use. Unfortunately, I got so busy that even though I saw the $5.00 charge, I let it go. However, the charges continued. Every two weeks there was another $5.00 charge. But once I emailed support@publicrecords.info with Refund/Cancellation in the subject line, I received an immediate reply that there will be no further charges and there will be a refund. I check my account the next few weeks to see if that really happens. Today, I’m happy with the situation. You must read the fine print.

When signing up for the service, I was in such a hurry for the info I didn't read the fine print that stated I was signing up for a service that included the dreaded "reoccurring charges". Upon seeing a new charge that I wasn't expecting to see on my bank statement I messaged the company via their online chat and was quickly connected to Donna. I explained the situation and she immediately took care of the situation and cancelled my account, No fuss, no high pressure sales tactics which I REALLY appreciated. Thanks Donna!!

Shirley was super quick and helpful figuring out my account questions. My account was refunded for the extra charges to my account, and I got an email confirmation before the chat even ended. It was nice to not have to argue or be sent to multiple different channels for one simple request, and just have the problem resolved quickly and professionally. Thank you, Shirley!! I also really appreciate the chat feature that is offered so that I don't have to take time out of my work day to call and be out on hold.

Very good communication and very helpful. 5 star rating. Lots of information available and certainly an informative. If you are looking for someone or something in particular this would be the place to go for the needs to assist you. I found this site on the internet so it is easy to locate and navigate too. They have a variety of services that they offer to you, so choose the one or several ones that you would like to take advantage of at a specific price for each one that they have to offer.

Hello, On July 4th I wanted to look up one property for, what I thought would be a one dollar charge. I just looked at my credit card bill, and there was a charge for $1 dollar and also, a charge for $30 dollars. So I contacted the chat line, and the person there stated that I had inadvertently applied for a Volume amount which is why I received the bill for $30 dollars. The person said that they would credit me back the $30 dollars.

They don't tell you when you make your initial purchase that it's a subscription. And then the charges start coming in. $1 then $17 for the detailed report. Then another $5 x 4 and $20. Save your money and frustration, go through an official government site. Less than a star. yes the young lady was nice and canceled my account. How many other people are they scamming and how much $$$$$ are they making by doing so. Hopefully everyone that left a review below received their refund. I see their response to all reviews is the same: "If you haven't received your refund yet, please contact us at support@publicrecords.info and put ‘Refund’ in the subject line. We will immediately refund your order."

I am very pleased with your service. The results were very clear, well presented, accurate and extra information. Nicholas was very helpful with a question I had about a charge and shared promptly all the information and cleared my request. I recommend your company to anyone interested in accurate and extremely quick response and turnaround, 199%. AAA+.

The representative tended to my needs and fulfilled them successfully. She answered all my questions and gave detailed insight to where I had full understanding of the process to where if I wanted to recommend other people of interest I can. I wish there was a way to give all the information without multiple charges or addition to add on for specific information. But I guess many inquires of people don't require to have that many carveouts of information needed for whatever they are seeking.

The individual who answered my request was very courteous, quick and informative. I think there should be more people like Ryan doing this type of jobs. I am very happy with his assistance and highly recommend speaking to him about this type of inquiries because people in general, now days, have very busy lifestyles and need to get the help and assistance as soon as possible from someone who is knowledgeable and quick.

Ashley was of great service and pleasant. She knew the answers to my questions and helped me in a professional manner. She fixed my mistake and was happy to do it. In today's world, I find good customer service is hard to find, but Ashley was super! Thanks so much!