GoodHire Reviews

The previous background check provider we had turned their lights out, shot me an email and said they were out of business. So, I went looking for a background organization that integrates with our information system BambooHR. GoodHire’s integration factor is good, their interface looks great and the people have been responsive.

GoodHire is fast and easy to use when I’m running a background check. The most I’ve waited was a day but that's even pushing it. Everything seems well and the company has been performing exactly as what they have stated they would perform.

GoodHire has been great and we like the ease of the online portal that it has and the customer service. We just put the guy’s information in there, which they email to the particular person that we’re looking to hire. At that point, it prompts them to go through the different questions and get the information to run a background check. Once they have done their portion of it, it takes back the background check to us to let them know if they’re good or not. The instructions are detailed enough, but not overly detailed and confusing or convoluted. We signed up online and ran one to see how it operates. GoodHire was quick to give us an email and a call and we ended up talking to one of the folks up there and told her what we were looking to do.

I was on Google searching for companies and GoodHire was one of the few that came out. We went around their website and saw the rest of the process and method. In general, running a background check was easy and comfortable, if one follows the steps. Moreover, it’s working perfectly right now. I like their customer service and every time I've called, I have gotten what I needed. In addition, they were clear and paid attention. I recommend using GoodHire.

I've been in the tax business for 27 years and a couple of background check providers I had used were satisfactory, did good work and did the follow-up but they're out of business now. The franchise made a recommendation but it was supposed to have been around $25. I put one in just to run it through and check it and the flag came up on it. They were charging me $175 for it so that didn't last long. So, I went internet shopping and I ended up with GoodHire. There was nothing positive about the interactions I had with their customer service. Part of it was that they were not accessible on the weekend. And for the type of transaction I had, the weekend was my most opportune time. When I was calling on a Saturday morning, I wouldn’t hear about it 'till Monday afternoon.

When we heard about GoodHire from another company, we went with them and their service has been great. The instructions were very good and everything has been great. GoodHire has a very easy process and their customer service has been great. They're better than the other background check provider we had 18 years ago and the company's expectations were met. We’re probably going to order another one soon. It’s been a fantastic experience with GoodHire and I would tell others that they’re great and quick.

GoodHire's process for a background check is easy. However, there were a couple sticky points where GoodHire's contact said one thing but their language and agreement said another. I'm a contractor so I don't work directly with GoodHire, and one of the communication pitfalls that we had was the terminology of “trial”. My client thought it was a free trial and she just did not understand. When using the term trial, it usually refers to a free trial and you're not being charged. But I explained that they would be charged with each person that they submitted to. Also, there was another different verbiage where it was not supposed to be a contract but then in the verbiage of the agreement, it referred to it as a contract. My client pointed it out, too. So, she was reluctant to sign a contract.

GoodHire offered the services that we needed and they were quick about it. Moreover, it's easy to use. I just enter the information and wait for them to do the background check.

My fiancé did a little bit of research, then he spoke to someone from GoodHire and made the decision. The customer service was good and the experience with GoodHire has been fine. I fill out an Excel spreadsheet and email it to our representative, then GoodHire starts the background check process and we usually have them within 48 hours.

If you're interested in making your onboarding process a lot easier, GoodHire is definitely the route to go. The dashboard tells exactly everything you need to know based off of each candidate and you can click for even more detail. You can also see exactly what's holding it up or you can set the settings for the emails if someone has it. You can give candidates three days to go in there and put their stuff in. And if they haven't done in three days, it sends you an email reminder to remind them and you can edit it to how many days you let it go out.

We only used GoodHire once when we asked them to do a background check for one of our clients. They did the service for us which took two business days and it was fine. They did what they had to do and they were very timely. They were also very polite and professional. It was a very positive experience.

GoodHire's price was good and they were easy to deal with. We’re a start-off company so we work only with the ease of doing business and with somebody that wasn't too expensive. I have always been able to get someone from their CS. The salesperson I had was good and she definitely worked with me and tried to cater to my needs. I definitely like that I get a report on an individual and I can view its progress. And when I get results, it has been detailed. I'll tell friends to use GoodHire.

I own the company and I’m the one that set up the account with GoodHire. Nikita is my Lead Talent Acquisition Consultant and we both use it. When Nikita came on board, I asked her which she likes among the background check companies she had used in the past and when she told me GoodHire, I told her that we’ll give them a shot. She’s always been happy with their service and she said they were fairly efficient and easy to work with. We stopped recruiting and then stopped using the parameters we had and we just restarted again in December. Everything went smoothly in running a background check using GoodHire but it took a lot longer than expected. The turnaround time took a couple of weeks but then, it was through Christmas and New Year, so that was part of the challenge.

We were using a different background check provider and we weren’t getting our bang for our buck so I know that it wasn’t being done accurately or legally. With GoodHire, we log in, send an email to the employee and we have them enter the information. All of their on-boarding is also electronic. They get two emails and then everything gets done on Day One and then the background check gets run. If there are no issues, it’s normally back within 24 to 72 hours. GoodHire has been honest in what they sold us. They’re doing everything legally that needs to get done. GoodHire is very user-friendly and we’re more than happy with them. Tracy, our contact, has been amazing and very quick to respond to any questions we might have had.

Running a background check using GoodHire is pretty simple. We're a brand new company and I'm the one that sends it in. However, we've had issues with getting back the report within a sufficient amount of time. We did a chat online and asked basic questions. We also reached out via email through our account rep, and they were very responsive. Overall they are very easy to use, though they still need to fix the issues of the turnaround time.

Utilizing GoodHire to run our background check for DC is super user-friendly. I go in, pay for the background check then put in the information and the result is often out in under five minutes which I enjoy. I like that everything comes up on the front page and I can see when there are alerts, approvals and issues.

We were put onto GoodHire by one of the new employees of the team who had used them before. The group that we used previously were much more expensive and they weren't corporate. They weren't as well-structured. When we send them some information, we may receive it back the next day or we may have to wait two weeks.

We were trying to transition from BambooHR, the PEO that we're working with, and we were using a background check place through them. I had to find a new one to work with once we were done with the relationship so I went through BambooHR’s affiliates and partners and I found GoodHire. They were perfect since they work with BambooHR.

I did some preliminary research and GoodHire had good reviews online. Also, the fact that it paired with our HR IRS system, Bamboo, was really nice because it's so easy to just move our applicants over. We just put the program in place and it's been fulfilling our needs so far so I'm pretty satisfied with what we've got. It's worked really well and we've run almost 50 background checks. It gets the job done and it's a fairly easy interface to request a background check. I've used their chat a couple of times when I've had some questions about what to do and I spoke with our account manager when we were setting things up and getting things together. They've been pretty responsive.

I just got hired where I'm working at and they were already using GoodHire. It's very simple and very user-friendly. You just click "run background" and purchase it. And when purchasing, you have options and you can pick whichever you want to add. You can edit the purchasing option so if you don't like a driver's license or, for example, a drug screen, you can close out. You put the person's first and last names, and click purchase. Then you wait until everything clears on the applicant's part. I like calling and talking to GoodHire's customer service agents. I can do the life check on their website but usually, I put my number in and they call me right away and their customer service is great. GoodHire definitely meets the expectations, and I would suggest that others go through them for any background screen.

We are a newer home care company. We went and looked around for some reviews, and we went through what other people's experiences were with GoodHire. When I first started using them, it was a little bit confusing. It may have been because nobody walked me through it initially. But after that initial experience, they have had easy access to customer service. They have a specific person who I have contact with, and if I have any questions, I can direct them to this particular person. He cleared up any confusion that I had, and since then, it's been a breeze. He also gets back to me immediately so it's been a great experience. Even the fees that they charge were, compared to other companies, really good.

Compared to other companies, GoodHire had good reviews. Their background checking process is simple and very easy to use. I go in there, add the information of the people that I want to have a background check on and then they do it. It only takes five minutes. It's also simple to access their customer service. They knew what they are doing and they have been very professional and friendly. GoodHire is worth the investment and I would highly recommend them.

GoodHire is awesome and the system does what we’re looking for. They partner with a bunch of different recruiting apps and it’s one of the only ones that have all these integrations. We use some of those other apps and GoodHire is also unique in that they are specific towards recruiting. But sometimes, it’s confusing with things getting held up in processing, which is the only downside. Something would get held for review then it will say an expected date but usually it’s never on that day. Then for some reason in the system, it doesn’t register and you have to call to find out what’s going on. But when it’s not held up, it’s usually really fast.

We use GoodHire in my radio shop but we preferred Choice Screening overall because we have an option to do minors. We hire people under 18 frequently and GoodHire doesn't have that option, although they have the UI, which is great. It’s really easy to run a background check with GoodHire and everybody has learned it quickly. We haven't had any issues with it and pricing-wise, it also compares to the others. The customer service has been wonderful compared to the account management and the sales representative. I would definitely recommend GoodHire to anybody who is only focused on people who are 18 up.

I searched for a reputable background check companies for employment and GoodHire had the highest reviews. I went ahead and got their services. Their customer service has always been good. Their background checking process, however, is slightly confusing. But it's because I was with a different company before and I'm used to their system, which was more user-friendly. Also, sometimes the quote you get from GoodHire when you first start is totally different from what you get charged. Some of them were kind of surprising. So I'd tell others who opt to use them to make sure that they check to find out exactly all the extra charges.

We used Criminal 411 before. We looked online for a different vendor and found GoodHire. Their pricing was good. We also had a good experience with their salesperson. His overall offerings were really good and what we needed. Add to that, I like that there's no contract in terms of a time commitment. Someone else on my team uses GoodHire primarily but I have used it a couple of times and it has been pretty straightforward. We have a couple of questions that we are going to talk to our account manager about but so far, we are pleased with GoodHire.

Someone within our network referred GoodHire to us and I had a straightforward experience with them. I input the credit card information and they have a basic template where I enter the name and the email address of the candidate that’s being considered. And then it sends them an email. There are two options but we always use the option where we have them fill out their own information. But the one thing that is a little inconsistent is the timing in which the full reports are completed. It can be anywhere from a couple of days to weeks to even a month. Also, for a particular county, you have to pay an additional fee to access those reports. I assume that this is something that is a standard across the board no matter which background check company people would use.

My experience with GoodHire has been good. I've been trying to get a bulk price or to run a bunch of bulk background checks, and I haven't gotten any reply back, so the customer service has been challenging. As far as the background that we have done, we didn't archive them so they unfortunately got lost. And now, we're trying to figure out these people's backgrounds and I have to run them again. There were a lot of times that the emails ended up getting sent to spam and the people didn't end up signing it. Nevertheless, they're a streamlined company that handles all the paperwork.

Using GoodHire has been flawless and simple. I send over the stuff to the gentleman, they alert me when it's been sent and they alert me when it comes back. I once contacted their customer services follow up on a processing one, and they were quick and polite. There are no wait times and you actually speak to someone.

Across my career, we’ve used several background check companies. With GoodHire, I like that they have a webpage and it gives me an opportunity to pay online. It seems a bit more interactive. I can tailor the screen to what I need. And before, it was really all kind of over the phone and just a lot less visible, so I like GoodHire's visibility. It’s also fairly straightforward. I initiate the background check by essentially just putting in the employee candidate’s information, selecting my package and GoodHire takes care of the rest. It will vary depending on the depth of the screening that you’re willing to do but we do very high-level checks and it only takes two or three days.

GoodHire is great, gets the job done and does what I need them to do. I researched online to find the best background check company and they came out the best one so I went with them. I then reached out to them and the rep that I talked to was down to earth and personable. It was great. As for the background checking, GoodHire's process has been easy. However, once, I received a phone call from a third-party that wasn’t them verifying the employment of someone that I was running a background check for. It didn’t make sense and I was confused because they’re verifying employment for a job that the person had just taken. I also had to call them a couple of times because I was frustrated at the fact that even though I had purchased a certain package that had a national database security check, if there were any county records, I was going to have to pay for those over and above.

We tried another background service company but we were not getting anywhere with them. GoodHire’s response was better and we were satisfied with their service. They were really prompt about what they were doing and up to where we had gotten it to, they were a good company to interact with.

The recommendations from GoodHire's website were good and pretty straightforward. It's not hard to use, so it's worked out well and we had a great experience with them.

We have used GoodHire for a short period of six months and were with HireRight prior to them. Although GoodHire is useful and helpful, they could not fulfill our international background request. If we used them for US checks, the experience would have been good. We've now switched to GIS which is supported by our new HRIS system.

We ran some background checks several years ago with TriNet HR and it was a little bit arduous. They said they don't do them anymore and that we would have to run our own so they referred us to GoodHire and GoodHire is really easy to use. Going through their website, buying each individual background check has been easy and the information is easy to understand. I had an issue and I used the online chat function. They resolved it right away. Another thing that was good with GoodHire was when I was starting a background check on this potential employee but then he was rude. I told GoodHire about this and even though they had already started they refunded me for the background check. Keep up with the good work.

GoodHire has good reviews of their website and their protocols. They are on the up-and-up and they provided a sound service. I've had a pretty good experience and everything seems to be in order. Their system meets the expectations that they've set and I’m satisfied with their service.

It’s easy to utilize GoodHire. I just send in the name and email of the applicant and then it sends the email then they fill out their email and get the background check that the applicant does. Then, it’s approved or disapproved, either it’s clear or there’s something there. I’ve used another background check service provider before and I like the other better but now I have all these credits with GoodHire and I must use them. I had to buy $900 total in credits to get the pricing comparable to what I was paying and to get them around $27 a piece. They do that bulk discount and now I’m just stuck with all those credits. I understand their business and there’s not much they’re going to be able to do about that. I’m not in Washington and the referral came from Washington and California so they thought it was a fair price and I’m on here and it’s not that great. GoodHire is nothing special.

GoodHire came up as one of the options when I did a google search for background check companies. They gave us the flexibility in doing certain background checks, like a federal or criminal background check. Plus, it gave options that one could add on to the price. Based on the size of the company that I work for and how many background checks we were going to do, it was more cost-effective for us to use them. Running a check is relatively simple. It just takes several clicks, plus the name and information of the person you want to run the background check on. GoodHire gets back really quickly with the information. I was doing a lot of back-to-back background checks and I had to go through a lot of steps for each one. It was a little redundant. There were a lot of clicks involved and it was time-consuming. I would be good if certain information is saved from previous checks and applied to the current one to make things quicker.

We use our background check to process new hires. I searched on the web about the best background check companies for small businesses. After reviewing several sites, GoodHire received high rankings on several different sites that I looked over and that’s why I decided to go with them. Their site is user-friendly. The sign up was via an online application and there was an approval process once I gave them our EIN so they could verify that we were an actual company. Then, it was all set up online. We’d put in the name and email address then GoodHire sends the candidates an email. The candidates fill out all of the demographic information which is used to run the check. It’s nice cause I receive email notifications throughout the process that the candidate filled out the information or if there’s a particular jurisdiction that they think is going to take a few more days for the results to come back then I’ll get a notice on that.

I researched online and GoodHire was recommended. It’s a very easy setup and if I have any questions they’re right there online. They are quick to answer any questions or if I have an overcharge they take care of it right away. They’re doing a great job and it’s a very good thing for small businesses. They are very helpful and I can depend on their results. I'm very happy with GoodHire.

GoodHire makes it really easy for us. I just told them what I needed and a couple of days later I got it so that’s nice. It’s simple and I like that. I just put in the name and the email address of the people that I needed and it sent them a message that I am requesting information for the background check. Then the people themselves went in and put in their identifying information and then a short while later I got a message from GoodHire. A couple of times I got ones that said, “We still need more information from this person," and that they haven’t completed it yet. A few of them did complete the whole thing start to finish and then I got a thing that said, “Okay, your results are in.” We just log on to the website and were able to see very quickly if there were any concerns. It has green check marks and indicates if everything was good.

I love GoodHire's services. It's very helpful and efficient when we can obtain the employees' background checks within 24 hours instead of waiting two to three days for the employees to beging work. I spoke to someone when I was having some issues with my account and the customer service was also great. That's one of the reasons why we use them. I would recommend GoodHire's services to whoever needs it.

GoodHire was one of the first few we checked into that did all of their consent online and it's fairly simple. We go in, put in the information and request the potential employee to go in and fill out everything else. GoodHire explained what happens when they ping a name and they have to go and look at it. Most people were fairly quick, but a couple of them took a week, and then they came back anyway. A couple of the managers are a little impatient, but that's them and the system works fine. GoodHire has quickly taken care of everything we contacted them about or explained to us why the situation has taken longer, so everything with them has been good.

GoodHire offered more in-depth searches than what my previous company had. They’re providing the information that I’m looking for at a reasonable cost. However, I was a little disappointed because of the regulations the background searches are able to provide compared to when I just Googled somebody’s name. It’s like you can Google somebody and find out a whole lot more than you can on a background search. Other than that, the reps have been helpful as far as they can be. They can’t always answer my questions, but it’s due to the regulatory nonsense so it’s not really their fault. GoodHire has always been an easy to use background search and it provides adequate information.

We had some employee issues and somebody who works in Human Resource at a different company recommended GoodHire. We didn’t really worry about using a background check service provider before because we're a small company but we got to worry about it now. Its process includes gathering some information and getting the people's permission to run it. We give all the information to GoodHire then they run it for us and send us the information back. It’s a new process every time for me that I have to go to because we don’t hire very often so I do it infrequently. Their reps were just always willing to help and I've been real happy with them.

I just signed up with GoodHire and they're easy to use. We can just pop on, enter the information we need and we're done. You can put credits on there and order them as you go. Their website is also nice because it gives you an idea of what's pending or if they're still working on it. I like their customer service lady there, too.

I had a tough experience with GoodHire doing some hiring processes because it took a long time, but I've seen improvement in them. We have had a group of people hired in the last two weeks through that great response from them. They are getting back to us more quickly with background checks. We got a couple people processed in one week where normally it was taking two or three weeks. Their customer service people, when you get them on the phone, were very patient with you, understanding and very professional. I really like talking to them because it brings that personal touch, and when you're a small business, you need to shine. I've been very pleased with them recently.

Utilizing GoodHire to run background checks was pretty straightforward. All the information was relatively easy to access and they walked me through the process initially. Background checks are kind of a big pain and no one will enjoy doing them, but GoodHire was fine. It's great for small usage here and there, but it's been a little frustrating if you use it in mass like when you do 20 or 30. That’s the only real disappointment. It's not a good solution for running a whole bunch all at once.

This is our first venture in using a background check service and our experience with GoodHire has been a good one. They are straightforward and I was able to complete everything online without having to jump through too many hoops. I called once to ask about a bulk discount if I needed to do 10 people and if there’s any price advantage for doing those all at once. I don’t think it was any cheaper to do that. They indicated that if I was doing greater quantities of people there would be but 10 was not enough to qualify for anything.

I did some research online and I liked the reviews about GoodHire and they met the federal state laws. They have very competitive pricing and I felt like I was getting everything I needed. I work for two separate companies and use GoodHire on both. We're identifying candidates that are risks, knowing if there’s something we need to know felony-wise and we've hired people based on their background checks. It’s been great and pleasant and we’ll continue using them.

We've been using GoodHire for five months now and so far, it's been good. It's simple, especially if you use computers and if you're used to any kind of CRM or web-based software. They flag the court things and do county checks for criminal backgrounds, which give us a broader picture of the individual.

GoodHire was very detailed and everything was pretty quick.

I found GoodHire from a Google search and went with it considering the cost, among other factors. Using it has been fun, simple and easy to do. GoodHire has done what we needed it to do and customer service has been helpful. They answered and explained whatever questions we had. Overall, they’ve met our expectations

GoodHire is fast, efficient detailed, and user-friendly. Occasionally, I have had to call their customer service and they've always answered my questions. Working with them has been good.

The person before me had GoodHire in place so I carried it on. It’s been easy to navigate and fast to utilize and my interaction with the customer service team has been fine. My account got messed up one-time by operator error, myself, and they fixed it for me pretty quickly. They were great and easy to work with in getting the information I need.

I’ve been using GoodHire for a few months now. I like that I’m able to enter information, or if I don’t have it or don’t have the time, I can allow the person to enter that information. If I enter something incorrectly, I contact the customer service team on the phone or through chat. They’re able to handle that for me and it has gone very well. I also like the ability to file the credits in bulk so that every time I run a background check, I don’t have to pay for it. I’ve had a great experience so far.

We use GoodHire for background checks on pre-hiring our employees. It's self-explanatory on the website so it's easy to follow through. The information we were given was exactly what we needed. From what I have experienced, it has been useful, and they were easy to work with.

In April this year, there was an HR conference in Utah and I came to know of GoodHire. We used a directory before but we started using GoodHire in May. It's super easy to use and it's more than what we have. It's convenient and it does the job.

GoodHire's cost is reasonable and it's very simple to run a background check with them. I can request whatever I need and I don't have to pay for things I don't need. I've been using GoodHire for a couple of years now and they're a very easy company to work with. They meet our expectations and I'm very happy to be using them.

Using GoodHire is easy. It has all the stuff laid out for you and you just have to fill in the information. Plus, the information we receive is acceptable and is sent in a timely manner. One time, one of our background checks was processing for a long time, but they were able to resolve that quickly. I like GoodHire. It's efficient and accurate.

I’ve only been with the company for about 60 days and it became part of my role as HR to review GoodHire. Typically, we outsource through ADP or another provider that usually handled all of our job postings or requisitions. I’m not used to having to go out of a system that you’re currently working in to access information, log in to a different system and a paid system at that, and the way the information was provided back to you and the timeliness. Usually, it takes between one and three days turnaround period through former sites that I’ve used. It’s a different process, new, very detailed and I like that the historical data is there if you need to access it at a later date. I would utilize it for personal use but not for professional. It’s convenient, especially for a smaller scale business but on a larger scale corporation, not so much.

GoodHire did what we expected them to do. The service has been fast and the information has been good.

We liked GoodHire's cost. We looked to our benefits and payroll people and other companies were more expensive. We also like their system. It is fantastic, extremely simple and easy to use. As soon as they get their reruns through the lab, the turnaround is fast and it's very good. I get the job done in three minutes. What I do is that I get the full legal name of the individual and their email address. I tell that individual to check their email as they're going to get something where they have to submit information, and they usually get that the same day. They provide their Social Security number and within 48 hours I have my report. I get emails saying that they're working on it, and then an email saying that the report is complete so I know when to log on.

I did an internet search and GoodHire was on top of the list. We used another background check provider before and they were less organized. They did not have accurate information on requirements and it cost us money. But GoodHire has their staff together, operates well and tells us what we need to know. They were professional, courteous, accurate and very helpful too.

GoodHire is all in one and it's really amazing. It's user-friendly and I like how it emails the actual person who's being checked, so then they can fill out all of their own information. It really makes it easier for us. Their customer service reps have been great and their system was excellent. We'd recommend them.

GoodHire has good pricing and using it to run a background check has been very accurate. Their customer service has been great. I had to call them a couple of times because they didn’t share all the information in some of the reports, but they issued a refund and told me exactly what they introduced recently to the new reports. Also, the turnaround time to receive an information back varies. Sometimes it's two to three days but it could also take up to two or three weeks. But so far, it has been very easy and convenient to use and we were happy with it and we like to keep on using it.

We had to use GoodHire for a job and it was a good experience. We used a different background check before and GoodHire is as good but more user-friendly. Also, it is easy to run a background check. Their rep I spoke with was friendly and made it easy for me to set up my account.

We just started doing background checks and did a little research. We got a couple names of providers from our attorneys and started with GoodHire. The ease of its use is huge so we stuck with it. It was awesome and it works very well but we had an issue with the timing. Sometimes, we've had very quick turnaround with start dates on employees recently, and we had a delay due to the information coming back. We would reach out to GoodHire, ask them what the delay was and if it might have been somebody not getting back with them. Other than that, our dealing with their customer service team had been very wonderful and they were easy to work with. We’ve been very satisfied with GoodHire and we would recommend them.

I was doing research online to determine what the best service would be for my business and found out about GoodHire. I decided to gather a couple of questions and contacted customer service early on thru chat function and thankfully, that worked. By having the candidate fill in the information that's required, it makes the process an easy, two-minute exercise for me and I have a lot of turnovers, so that's important. If I enter the information first thing in the morning, I get results in the same day. I thought it was three days but it was a lot faster. GoodHire exceeded my expectations.

I would recommend GoodHire. They made it easy do the background checks and the drug test. The previous times I used them were fine but I ran into a couple of problems with my last experience with them. We didn’t get copies or notices of their report that was run and then there was a drug test and we didn’t get the results back. I had to contact GoodHire and the company that performed the drug tests a couple of times because there was an issue with GoodHire receiving the drug test from the company that did it. But, the customer service at GoodHire was always helpful and tried to get things resolved whatever it may be.

GoodHire's process seemed smooth and easy and when I called them, they were helpful. It's what we were looking for. Using it has been really easy. I just go online and sign in, I click that I've got a new person I want to do a background check on and then they send out an email to them and to me. The turnaround time has been good. And when I call, I felt like my questions were answered. Their team has been professional, knowledgeable and easy to work with. We've been happy with the results, so we use them.

I was with a different background check provider before when all of a sudden I had a bad experience. I was locked out of my account and I couldn’t talk to somebody. I couldn’t use the service and since I needed to background check our new hires, I started searching online and found GoodHire. I’ve used GoodHire for about six times now and the system was easy to figure out and use. The members of their customer service team were all very helpful too. It’s been a good experience with this company.

GoodHire was already established here when I came to this company. It is user-friendly and it meets the expectations of the company perfectly. It’s quick and easy, it meets all my needs, and it makes my life easier. I love GoodHire.

I did an evaluation of background check providers and the process with GoodHire was all done online so that was pretty simple. Users could input their own information which at that time was cost effective and their website worked as expected. I also had a great interaction with their customer service team when I was getting set up. Other than that, their product worked seamlessly so that seems to be enough to keep me going back.

Our company has already been using GoodHire before I got in. GoodHire has all been good for the company and it's easy for me.

We were using GoodHire from our previous employers and everything worked smooth. First time I used it was in August and it worked fine. The experience was good overall.

I read about GoodHire online and I wanted to try them to see if their system worked, and it did. The instructions were not that easy because I had to call them to clarify. Their customer service reps answered my question but I wish they had a better description online. My experience with their system has been fairly good so far but they still haven't given me a good discount.

Using GoodHire to run a background check was very easy and anyone who could follow the steps could use this program with no problem. It was easy for me to submit background checks and find the information I'm looking for. Plus, we've had good cooperation with everything that we had processed through it. Everything has worked out really well for us and it did the job that we needed it to do. It's helped me a lot and answered a lot of questions for me. I've had a few questions and the customer service reps were very cooperative. They've helped me solve problems and understand some of the steps of the program. I appreciate all the help they've given me. It's a good program and I would highly recommend it.

GoodHire seemed to be the easiest to use and they're quick. The system operates very well and I receive email through the whole process, so I like that.

GoodHire's service for a background check was easy because it was all handled online. It performs high based on our expectations. The results were rapid but the hardest part was getting my employees in for a drug screening. I also had an issue with one of my candidates and then I spoke to somebody from GoodHire on the phone. There's a long social security number and GoodHire cleaned it up. They helped solve the issue and it went very well. They're professional and the experience was painless.

Using GoodHire to run a background check is simple and inexpensive. It's also intuitive and has met my expectations. I have called their customer service team about three times with regard to several things and they resolved the issues immediately. I'll continue to use them.

We used a service called ST Background before and it's more of a construction industry specific company that some of our customers use, but they have some limitations. They did not also do credit checks and we need to include it with a new hire, so we looked for something else. I run the GoodHire checks when we need them and it is really easy to do, and for the most part, the turnaround time has been quick. We had one case where it took weeks to get back because it was searching records in Florida and they were having weather issues.

GoodHire is a great tool that’s easy to use online. We've used HireRight, Sterling and Pre-employ in the past, but with GoodHire, it's been good and everything's been really quick. It’s also straightforward. The only thing that could be better is setting up a business or credit card account so multiple users do not have to put in their old credit card each time they were logged in. It would be nice to just have a company card to bill on file.

I've been happy with GoodHire. I've done two international checks and they came back relatively quickly. The ones around here were quick. The process was intuitive. The only thing GoodHire could improve on is saving the payment information as well as improving the partners they're with because from what I've heard with the employees that were sent through the process, the facilities were not very good. But the service was on par with my expectations.

My driving factor for choosing GoodHire was the cost. Their background check service was easy to use and pretty straightforward and it gave me what I needed quickly. The process from when I started until I got the result took about 48 hours to complete. Everything was great and I would definitely use them again if needed.

My company serves a very regulated industry and I was getting more comprehensive demands from my clients about the kind of background checks that they do on my people that an old company that I use could not fulfill. So, I started looking for another company that has more options. GoodHire was easy to use and had everything I needed. It was certainly intuitive. Plus, they are a lot friendlier. For most of my checks, the result came in just a day. There were some delays, though, from requests that needed some further sign off from the employee directly. Those were not quickly and correctively communicated as they could've been but once we figured that out, it was easy to move forward.

GoodHire is easy to use and they’re professional and pretty knowledgeable. The system operates good, but I think we can get the report sooner.

GoodHire is very user-friendly and easy to use. I’ve never had a problem with it and if I do mess up something, I just call and they fix it for me. The system operations are very good, and their customer service is wonderful. Their background checks usually take around two days from the time the potential employee puts their information in, if there’s no drug-screen included, and they’re not in Pennsylvania. Pennsylvania is their motor background, so their motor vehicle check takes longer. But once that’s done, it’s a 24 to 48-hour turnaround.

Our experiences with GoodHire have always been positive. Although their price was a little higher than some of the others, their service is good and they’ve been a valuable partner to us.

I submitted my information when I was hired through GoodHire and I also conducted a background check through GoodHire for a new hire that we had back in August. It's extremely easy to run a background check with GoodHire. It's efficient and effective. We get the information really quickly and if anything pops up, it's an immediate red flag within 24 hours.

Getting GoodHire to run a background check has been straightforward and fairly easy. They've met our expectations and we've been getting what we wanted out of it. Their reps have been very pleasant and able to answer all my questions. It's been an outstanding experience and everything has been going well.

I like using GoodHire. They're very thorough and they don't cut corners. They require a lot of information and forms. Though it's a little frustrating at times because some of the state's requirements are ridiculous, GoodHire sticks to their guns. I started here at company at the end of April, and they're relatively new to using GoodHire. They were switched around through a couple of companies, then they found GoodHire and were happy with them.

With GoodHire, we get the background checks the same day, which is a good thing since we usually need to send profiles to hospitals as soon as possible. We cannot wait 10 days for a background check. Also, if I need a background check from them and something is not completed, I call them and they put a speed on it and then the next couple of hours, it's done. Their customer service is always willing to help and I've always had pleasant interactions with them.

The company's been using GoodHire for years and it's been great. It's easy to use and we haven't had any issues so it serves the purpose.

GoodHire has been great and our company is really happy with them. It's user-friendly, all the data we need to input is clearly identified on the website. It doesn't tax the employer as much as it can and we get the results quickly. Plus, it's value for money. As far as what the company wants and needs, GoodHire delivers. They meet or even exceed expectations. We were able to hire some of the best talents out there for the work and it's been delightful.

GoodHire is the service we use to handle background checks. I have used another company but GoodHire was better in terms of the ease on the website and the customer service. It’s super easy with their online system to run a background check. GoodHire sends a potential employee or whoever we check on an e-mail in behalf of us asking to give consent to do the background check. GoodHire is accessible if I have a question also. I've had two interactions with their customer service and at both times, they were awesome and friendly. They were super helpful and knowledgeable. I called them this morning ‘cause I had a question and the guy was excellent and I would give him the double thumbs up. GoodHire is great and we’ll continue to use them.

I get a lot of vendor correspondence every day in my email. I was looking for a place where we could do remote drug testing because we don't have offices in every state but we hire in every state. GoodHire was a more efficient way to get remote drug testing accomplished and we're supposed to get express results. For the most part, they come back quickly. We've used other providers before and we still use a few but GoodHire is definitely better. If I have problems, which we did in the beginning due to the different packages that we wanted, they would respond to me right away and fix the issue. I would email my connection, call her and she would get right back to me. She was really good. With the other vendors, it's more time-consuming. However, the downside of the customer service would be the chat, which I don't find that useful. But overall my experience with GoodHire has been great. It's been fast and accurate with good customer service.

I've usually been the one who was running the background checks for the past couple of years now and using GoodHire is easy, fast, quick and affordable. I've only had to call customer service once when a background check was taking a little longer than usual. They were nice to let us know what was going on and when we should expect the background. We got it that day and it was a good experience.

We had to start doing background checks to comply with our statement to work. I tested four different companies on myself to see how accurate they were. I have to use Assurance for our large corporate clients, and it’s a nightmare and I wouldn’t recommend it to anyone. GoodHire seems to be fairly easy to use. And I haven’t had any negative feedback from our employees, so it seems fine. Everything kind of cost the same so with all things being equal, I went with the one that had the best user interface. A lot of the other sites either have really bad user experience or screen displays, and GoodHire is the only one out there that’s really meant to be mobile-friendly.

GoodHire seemed easy to use, and running a background check looked pretty straight forward. We had a few phone calls with the customer service team and they were forthcoming but when the job was a little more complicated, they didn’t disclose how that will be or give a timeline, so it was pretty frustrating. Overall, everything is fine so far, but it would be easier if they had multiple packages when you add on the individual reports. It’s pretty expensive, so we’re already in the process of looking to use somebody else.

I'm the President of a company and when I came here, they weren't using or doing anything to check people's backgrounds. So I went looking for something. I researched, called a few companies and looked at some reports and reviews. Then I ran one on GoodHire and I told myself it will get me what I need. I used another background check service provider before which was much more expensive and more thorough but that was because I was dealing with money and finance. I don't need that here since I just need to know that people are telling me the truth when they come in the door. For the $55 that I'm spending, GoodHire tells me enough about people to know if they’ve had some trouble in the past like a DWI. It gets me that information.

I did administration work for a company and we used GoodHire to do run background checks on people. It's seamless and has a very good process. GoodHire is a great and easy to use system. In addition, their staff has been very responsive and helpful.

GoodHire is fast, easy to use and their customer service is very helpful. They're also accommodating and they've been great.

We use GoodHire to do our background checks. They charge pretty good rates and they’re efficient. And the checks come back quick. The representative that I had was very attentive and if I have any issues, he responds back quickly. So far, so good.

GoodHire is much easier to use according to my boss. And when I call in with a question about anything, it’s so nice to talk to a company where I get a human being that answers right away. They are always super friendly, helpful and easy to work with. Sometimes the result comes back within the hour, if not faster. Now that we started doing the federal criminal list, it takes a little longer but it’s within the day. It’s been awesome.

I shopped around a little bit and GoodHire seemed to offer a reasonable price. However, I was kind of led to believe at the beginning that I would get a really quick turnaround time in order to get people into the field. When it actually turns out, it took several weeks longer than expected because GoodHire had to call and verify through phone calls. As far as getting approval and the information that we needed, it was out of their control. They did as good an effort as they could have. I also received an email from them saying that they couldn’t get the information requested in a timely fashion because the previous employer required a signed signature form.

Using GoodHire was convenient and their services weren't expensive. I would recommend them.

One of our old employees switched to GoodHire as a background check service provider shortly before he left and then I continued using it. It's pretty simple to use. All we really do is get the form signed off by the employee. The form details their information and then we enter the information into the website, upload their consent form. Once we get the report back, we provide the prospective new hire with a copy of their report. The system operates good and seamlessly. It usually doesn’t take any more than a day to get the report back so it’s a great process and it has worked out very well for us. We’ve had a better experience with GoodHire and we will continue to use it.

To use GoodHire for background checks, you have to purchase their packages based on credits. It's not a strict dollar amount so you have to figure that out although it was not difficult. You have to purchase credits and then use a certain amount of credits according to the level of background check that you want. But other than that, the website was easy to navigate and the results came back clear and easy to read. They provided me what I needed.

I came to know about GoodHire through the agency that I worked for. The steps that they gave, how to do it and the different options were easy to utilize and wasn't difficult.

GoodHire is the service that we used when I started working. The systems operations work fine with us. To run background checks, we put in the information like the email and then it sends it to whoever we gave the email for. And then they put in their information and we can always go in and see how much they’ve got done. And when it's ready, we receive an email. I’ve had interactions with customer service team a couple of times because of the way something was set up.

I have run into several issues over the last few years when it comes to good customer service and getting a good background check. But GoodHire has left me pleasantly surprised. They have great customer service and everything is always taken care of immediately. I have never had to wait and am always shocked at how quickly any issue gets resolved.

When one of our clients posed their requirement to us, we did an online search to find a supplier that we could get background checks done quickly and into the standards that we were required. We had certain things that needed to be provided but they weren't extravagant. They were pretty standard background check parameters. We had 10 people that we've had to run background checks for and GoodHire has been great. It's been easy, fast, pretty intuitive and streamlined.

Our former HR Director had used GoodHire in her previous employment so she started using it here. It's very efficient and easy to use and it's very quick as well. We get results in either the same day or the next, so we don't have any issues with waiting. I really like that aspect of it. The systems operations are doing well as far as operations expectations are concerned, so we can get individuals started faster than if it was taking two weeks to get their background then. With GoodHire, I don't have to input that information in. The employees input all their information in so I don't have to double check anything.

Before using GoodHire we had a previous company and that one was better. The previous company's verification was more clear and they reach out to the candidate themselves. With GoodHire there's a discrepancy in the information and it's up to us to find out what the discrepancy is. And sometimes the candidate feedback said that they haven't heard from GoodHire. GoodHire haven't contacted them for the discrepancy until they send it to us and then we ask them.

We got GoodHire's services on the recommendation of our payroll company. Running background checks through them has been very easy and the reps have always helped us. We've never had any problems with the system's operation. The Customer Service addressed any issue that arrived and we've had no problems to worry about with them as well. Everything has been good with our GoodHire experience.

We are really satisfied with GoodHire. GoodHire is more efficient, more detailed, and has more information compared to other background check service I have used in the past. I love it. It's easy to use, the results come back fairly quickly, and it's just easy to maneuver throughout the website. Our management has positive feedback on GoodHire and they would like for us to continue to use it. Everyone has received it very well. I've talked to their customer service team and they have been very helpful and knowledgeable.

Their customer service team was very good, professional, and courteous. They were able to answer my questions too. When I started with the company that I’ve been working at, they were already using GoodHire. It’s very easy to run a background check. I input the information, send it to the candidates and it pretty much goes from there. The only time I ever had to call them was to check for delays. There's a lot of systems that were still manual and not electronic, depending on the country where someone has lived previously, so it took extra time to pull the records physically. But that’s fine because it happens with every background check.

We looked online for background check providers with a good reputation and went with GoodHire. It’s very simple and easy to use. It’s been beneficial and we’ve hired a lot of people because of it. We also got to do a better job of managing when to archive and when to keep because we’re starting to build up a lot in there. But sometimes, the timeframe is a lot longer but I know it came down to the counties delivering the information. The basic stuff comes in right away but we’ve had situations where it’s a lot longer than three to four days that we anticipated. It’s dramatically longer in some cases and in other cases it’s pretty quick. But other than that, the service including their customer service team has been great, and it has been well for us.

I've used a different background check service before and compared to that, GoodHire's pretty easy to use and user-friendly. Their customer service has been great as well. I have one rep that I didn’t care for that much but everyone else has been very positive. GoodHire's also quick to use but I had to put together my own instructions. It would have been nice if there was a demo that I could have used. But overall, it's been pretty good.

Utilizing GoodHire for real simple background checks was pretty quick and easy.

GoodHire was a lot better than our previous background check provider. Before, I had to be the one to enter all of the new hires' sensitive information like their Social Security. But with GoodHire, the new hires can fill out their information themselves, so it makes it a lot easier for us and then they can see the results. We also like the ongoing alerts because it helps us with keeping up to date with all of our employees. Their reps were really helpful with the whole onboarding process and the transition from our previous background check company to them. They've also been very helpful with answering any questions that we have as of now with any of the new hires if there are any issues with their background checks.

We have done research and decided to go with GoodHire. The experience of utilizing them to run the background checks was great. There was one issue when we put credits on there that weren’t showing up for some reason but GoodHire got that fixed. So far, everything has been going very well with them.

GoodHire is my first background check service provider and it's very easy to use. The main sticking point is that you get a good working e-mail address for whoever it is you're running a background on. As long as that works, it's pretty seamless, but that doesn't always happen. And that has nothing to do on GoodHire's end as far as functionality, but it's the applicants'.

I am a new employee to Santa Cruz Surgery Center and their bylaws determined that they should start a one time background process for everyone who's currently privileged at the center. I took over credentialing a couple of months ago and that’s how I got to know GoodHire. Utilizing GoodHire to run background checks has been great and the interactions with their customer service team were perfect. Overall, the speediness of the turnaround and the constant communication from the reps assigned to us has been very much appreciated.

My current employer uses GoodHire and their system on running a background check is very user-friendly. I like it a lot. The directions were straightforward and customer service helped us through any questions we had. I was working with my coworker and we got hung up on one background check previously that didn’t come through clean. GoodHire's customer service helped us decode what we needed to make it go through. We will use them again.

I like GoodHire's ease in terms of their process, their web presence and their competitive pricing. Running a background check with them has been very easy and we like the turnaround time. They meet our expectations and we’re very satisfied.

We really like GoodHire. It’s pretty easy to understand and to work through. For the most part, we just kinda look for general background check information. And it’s nice that they have options that you can add on more things but it does get expensive when you tack on motor vehicle check and things like that. The only thing is it takes about three to four days to get the results back. It gives us a certain date and sometimes it’s on the day which is a little further back or sometimes it’s before but it would be nicer if it came faster. Other than that, our experience has been pretty easy and simple.

From what I've experienced over the last few months, GoodHire has provided us with good service. Once we know we're going to hire an employee, we have them provide us with some basic information such as their email and full address. We then go through GoodHire's reports and tell them what checks we want them to run. It's also nice that they give you an option, as the employer, to question something if you see something on there that is questionable, and okay it if there nothing really concerning you. They also send out notices to the prospective employee as to what they have to do. It's really easy to use, on our side and on the prospective employees' side. I've only had two calls to their customer service reps and both have been very good and very helpful. They're a one-stop shop, like arranging drug tests and such, which is really nice.

The previous office manager used GoodHire. It is very easy and simple to use and the instructions are very detailed. Their customer service is great. They answered all my questions and they were very helpful. My experience was fine overall.

I liked the easy-to-use system that GoodHire has. I just put in the candidate’s name and personal email. It sends the confirmation, gets the candidate's consent to their personal email, and then they take it upon themselves to fill out the paperwork. Then I receive a confirmation that it’s processing, which takes about four days. When I signed up, the credit wasn’t adjusting properly to what I was told over the phone and on email. Their customer service team was very helpful and worked really well with me to make sure the pricing is correct. It’s pretty much great service.

GoodHire is great and exceptional. It's quicker, cheaper and more responsive than the previous provider I used plus it is extremely easy to use. Its system operated better than I expected. Their customer service team was professional, prompt and knowledgeable. They will also research quickly and get back to me if I have a question.

We used CriminalWatchDog before but GoodHire is more efficient and I like the fact that it requires permission from the candidate. It’s also easy to use and customize by adding a preference text. It has a very simple interface, protects the candidates more plus the system operates well.

It’s super easy to use GoodHire. There are detailed instructions and an explanation as to how to run the process. It’s an easy one-two-three step and it doesn’t take very long to get a result back. Working with their customer service has been great. I had a candidate that wasn’t receiving the e-mails from GoodHire. It was going to her spam. So we got it cleared up with customer service. They called me right back within 30 minutes. Overall, it was a great experience.

I've had a great experience with GoodHire. They’re easy to deal with and the process is very user-friendly. Everything has been fine and even if I had to call them for any issue, they resolved it instantly. They are very friendly, courteous and professional, as well. Running a background check is easy, too. Depending on the individual, background checks can come in anywhere from 20 minutes to a week and a half but for the most part, they're quick.

We used Emerge USA Intel before but GoodHire is so much better. It is insanely easy and fast to run a background check. I just put in the prospective employee's name and e-mail address, then they do everything else, and they tell me when the report is done. It's amazing. It's the most seamless process I've ever been through, and it's definitely meeting and exceeding expectations.

I was doing some online research regarding some of the better companies to use for very fast and accurate background check results and GoodHire came up. So I did a little bit more research and some reference checking and I liked what I found. I started using them and have been very happy and satisfied ever since. In the past, I used to send in a physical form to a candidate to complete for drugs screening because it was required by state and the background check company that we used to use. By the time I complete the paperwork for the employer and then the employee information, I'd go to the mailbox to physically mail the custodian chain form and it's just too much. But with GoodHire being completely electronic and automating every single aspect of the process, it saves me about 45 minutes which is amazing.

GoodHire was simple to use. That was the primary reason is using it. It was easy utilizing GoodHire to run a background check. The instructions are detailed enough and the system met requirements. I was shocked by the experience in using GoodHire and I do enjoy the level of communication that if something’s going to take a little longer than usual I get an email that says that. I’ve never had to go back in to check on something myself to see what the status was. There’s a constant communication to let me know what’s happening and when the employee has to do their part. That definitely exceeded my expectations. Easy, affordable and I would definitely recommend them.

A company we partner with was using GoodHire first and we took their advice to use it. Using it to run a background check couldn't be easier. It's user-friendly, has detailed instructions and goes well beyond our expectations.

The process of utilizing GoodHire for a background check was straightforward. You ask for the information, input some information and click send. We had our change of hands with who was doing the background check secretary-wise and we had some of our credits expire. I called the company and they gave us back all of those that expired, which was good.

Using GoodHire is super easy. Instructions are the perfect amount and they're not too confusing. I called customer service once and the rep got everything resolved for me immediately. I get the background checks within 24 to 48 hours and my experience has been really easy and awesome.

We were searching around and GoodHire felt like the best fit for us to go with. Using GoodHire has been super easy, quick and very limited work for us and the employee that has to fill it out, so it's been good. Their customer service answered all my questions and helped me get set up. It's been a great system and we're very pleased.

We use GoodHire to do background checks for all of our new hires for our teaching staff. Running a background check takes moments and it is very easy. Once I've done one, I can do a ton of them. It's great, fabulous and I love it. If one of my instructors doesn't respond fast enough, they send me an email telling me that I need to send them a reminder. I'm very satisfied with GoodHire. They are a very quick, efficient, and reliable company.

I've had a really good experience with GoodHire. The company that I worked for used GoodHire from the beginning. It's extremely user-friendly online and every time I've had an issue, I would call them and they've been able to resolve it right away. My biggest concern about them is when it says that it'll be there in four days, it’s there five days later. But it hasn’t happened too many times. Most of the time I've got it within 48 hours or less. The system has met the expectations quite well. Their customer service has been very good and extremely helpful. Overall, GoodHire is quick and professional.

We’ve used other providers before and compared to them, GoodHire is more detailed and using it to run a background check is fairly easy. The other company gives results immediately, while GoodHire takes a little while, but it’s more thorough. I had a couple of glitches operating the system but overall it runs well. Their customer service is getting better with their quicker response. Overall, our experience has been improving all the time.

I started working here about six months ago and they were using this service before my time. We don't use it that often. I've only used GoodHire once in my six months. It was easy operating it. I did everything online. Overall, it was great and it was quick. It totally meets what we need. We're not looking for a lot. We got six employees. We don't hire and fire very often.

When I came to the company, they had been using GoodHire before. So, I just kept using them as well. Using GoodHire is easy. Everything is online and it’s really quick. Instructions are very detailed enough that I can follow through just fine. We always buy the same thing every time. So, if you used it a couple of times, you can go back online for another one and go zip, zip, zip and you’re done. It meets our expectations perfectly.

GoodHire is the one we use for the background provider. Everyone there is really nice, friendly and knowledgeable. It's an easy process. We don't have the client log in on their phone to complete the information themselves, instead, we take it upon our self to complete the information. It's usually faster than 24 hours but the inconvenience is usually around the authorization form from the client in which background check is regarding and if it hadn't been reviewed, I'd call GoodHire and then the service rep will get that expedited and reviewed so that it gets completed as soon as possible. Their system is very user-friendly and they have quick turn time so overall, I'm very happy.

GoodHire was one of the best background services available when I did some research. Their price point and reviews made me decide to use them. GoodHire is quick to learn, intuitive and it's a good product. One time, I accidentally entered the wrong information for a background check, so it locked up the account and then they reset it through the phone. They handled it extremely well and everything was positive with my experience with them. I'd still be using it today if I didn't have it for free through my ADP payroll services.

We've had GoodHire for so long and the interactions I've had with them went very well. Since we're a brand new startup company, they are the first background check company we've used. Technically, it's very easy to use GoodHire.