GoodHire Reviews

I was looking for something that was easy to use and affordable. GoodHire served the purpose and things worked out well with them. The only thing is, I needed to do an international background check on one of my employees that lives in Mexico, and I don’t think they offered that at the time. Other than that, I’ve recommended them.

I did a Google search and chanced upon GoodHire. Their pricing was better than other companies. Also, it was pretty easy to run checks through them. I'd recommend them to a friend.

These guys are great. I talked to one guy and he helped me with everything. It was a little annoying getting all the employees to do the stupid email thing ‘cause they didn't wanna do that. But apart from that, running a background check with GoodHire was easy. It had all the information we needed too. It was also pretty cheap so I’d go for that. I'd recommend it.

When we check references, we immediately do the background check using GoodHire and everything usually goes very smoothly. We only use them when we need to do an extensive background check and we generally get back results quickly. The GoodHire system works very well and we're pleased with it.

I'm an HR manager and I do all the background checks. We have been using a company called HireRight. Their turnaround time, however, was really slow and they were expensive. So I started to research a few companies and GoodHire was definitely in the top five. I went and did a little research and it was down to two different companies. I liked GoodHire’s prices and customer support the best so we just went forward with it. GoodHire has been fantastic. Using them has been very smooth and anytime I've had questions, contacting Dory has been very smooth and very helpful. She's even willing to send me a spreadsheet where she runs all the background checks, which was great.

Candidate I am interviewing admitted to a DUI. GoodHire was not report it in the "Traffic Violations Search" result. When I asked the CSR why, he explained Traffic Violations Search does not check any department of motor vehicle (DMV) records; rather, it only contains traffic issues reported to the National Criminal Databases. If you want DMV data, you "need to pay extra." I think this is misleading.

The company I use at our previous job was just more detailed. But we don't go that far when we do a background check here, so I have not utilized that part. Our GoodHire system will go back as far as 10 AM and what it does right now for us is fine. When we request information we have to wait for the person to respond and it doesn't work as well for us. We just need the information, so having the personnel waiting puts the delay on things but other than that the fight is different. We don't have any issues.

We were satisfied with our previous provider. But since GoodHire integrates seamlessly with the BambooHR platform, it made a better sense for us to go with them. So far, we're happy. The system operates right on par. It's very simple, intuitive, and it's quick and very easy. We get the information back around 48 hours on average. From both the implementation to the purchase side, I had a couple of questions here and there but they had very quick and easy response time. Our issues were resolved very easily and it has been a great customer service experience.

We were originally going to the police department in town for background checks, however, it wasn't cost-effective so we went through a couple of different websites when I first started to find the one that met our needs. With GoodHire, it does the basic stuff that we needed to be done and then we could always add other searches to it later. It's very easy to operate. It doesn’t take very long to do anything at all and it lets you know when it's done.

The owner of the company used GoodHire to check on me and I used it to check on a prospective employee. It was very easy, thorough and I liked it. For the price ranges that they have which were very competitive and reasonable, they offered what I was looking for and provided me with what I needed in a timely manner. I would recommend them to anyone.

GoodHire provided quick resolution to my concern or request. It was very easy to run a background check through them. And in times when the recipient on the other end doesn't fill out their information, GoodHire auto-credits me back or if I call they'll do it right away. GoodHire is a cheap and effective way to help me.

We're a call service company and we hire employees to be agents, and part of our mission is to hire people who may want a second chance. GoodHire has a place where the job candidates can provide information if there's something odd about their background and we were interested in that. We wanted to do our own background checks and, in fact, we didn’t select our HR provider or our payroll provider to do this because we wanted a more detailed thing. GoodHire was great in terms of the technology and using them to run a background check was seamless.

GoodHire was recommended to me by other companies that have been using it and we used them just based on their good reviews when we started doing background checks. It has been quick and easy to use. It operates well and I like that there's some automation that you can add with a lot of the applicant checking systems.

We liked GoodHire's advertised rate at the time so we went with them and we’ve had a good experience. GoodHire was able to provide the information that we needed and gave us different options as to how detailed we wanted to go, and they were reasonably priced too. We had to enter some basic information in the system and then, we had to provide an email address for the employee, who would get information that they would then approve so that we can continue with the process. In fact, we did request driving record inquiry on one of our potential employees and GoodHire identified some information for us that was crucial to our hiring decision in the capacity that they were being hired for. That was a very good information for us to have gotten. Overall, GoodHire provided a good service for us and they should be one of the companies that others should explore in making their hiring decisions.

GoodHire's system meets the expectations very well. I haven’t heard any complaints about it from prior users and I haven’t had any bad experience with them. It's really easy to do a background check through their website. It shows you the step-by-step and breakdown of everything, so that's really neat. Then there’s always a customer service rep that can help you out if you have any questions and they explain to you exactly what needs to be done. One time, a pop-up came up and I didn’t know how to proceed with that. So, I called their customer service rep and they told me the certain steps that I could take. I advised that to my boss and she told me how she wanted it to be done. So, they were super helpful and I would recommend them.

I found GoodHire on the internet. It was safe and convenient for what I was looking for at that time and I just stuck with it. My overall experience with them was good. For the first time, I utilized one of their background checks. It was an extended background check of educational and more county-related checks and they had hidden costs to do it. I talked to them about it but the charges were not from the but the schools. They charge $17 to give the information. It was like a third-party cost that wasn’t very clear. Nonetheless, they were very customer-friendly. They'd like to hear the feedback so they could make it more apparent in the future. Overall, it was a positive experience.

I've been using GoodHire since I joined the company I'm in about a year ago. Running a background check is really quick and easy. I love it. We have the new hire fill in everything here and just have GoodHire confirm it. The system is very user-friendly and self-explanatory. Moreover, every time I call customer service and tell them the problem that we’ve been having, they’re really good about getting us responses and helping us. And they’re very detailed. We’ve had a couple of issues with some background checks that take too long and they’ve been really good about giving us information about the background that we can’t see. Background checks take about three business days but right now we’re still waiting on one that has been going on for a month. Delays are usually caused by double-checking with the different counties that the person may have lived in. But overall we’ve had really a good experience with GoodHire.

GoodHire is a good company and their rates are reasonable. Their customer service representative made everything understandable and got me a plan together and submitted it to me. And I liked it, so I accepted it. Using GoodHire to run background checks is a matter of logging on to my account, putting all the added information in that I need to put in there, and then waiting for the result. And if an employee is clear, it takes 5 to 15 minutes. The delay comes into play if they find something wrong with the employee I’ve added. It takes them longer to look and get the result and everything. As far as getting the results back, GoodHire has a faster turnaround than the company I was using before. The system works great.

My agency used GoodHire prior to my getting into the position that I'm now in. Utilizing GoodHire to run a background check has been a user-friendly experience.

I’ve been at my current company for six months but I have had previous experience with other companies about background check service. This company wasn't really using any system and so, I put in GoodHire when I started working here and started using it mid-December. I especially like GoodHire's identity verification because it's one app on several of our other providers and they don’t all offer that. Everything seems to run smoothly and no issues except the slowness of the backgrounds in coming back. I’m on the sixth day waiting for a couple of it right now.

We had a background check committee and we listened to a few different companies. We felt GoodHire had the values we were looking for and that it was cost-effective as well. I really like how easy it is. It was very user-friendly and very self-explanatory when I got used to it. There have been a few times when I entered in the wrong email address and I simply used the chat button and their team got it fixed very quickly. It was very convenient. Overall, GoodHire has worked really well and met our expectation so far. We’re happy with them. They are definitely worth listening to and their service is definitely superior to others I have used.

I was researching background check companies and checking into them when I talked to one of GoodHire's salespeople. I liked what I heard and their pricing was good. In the beginning, I talked to Chad, the sales guy. He was very fluid and took care of everything. We set it up in the beginning because we needed to do all the employees and get ourselves caught up to pace. I put together a spreadsheet and sent it to him. We put it under one company that I ran three companies off. He loaded it in. Thereafter, I just put a code next to each one so I knew which center was in the background, so I could charge the center the correct amount of money.

I was trying to find a company that was more economical in doing background checks because we have a high turnover rate and I've just set up an account with GoodHire. So far, our interactions with the customer service reps at GoodHire have been pretty good. But I'm still confused and unsure about the national background database. If I'm going to accounting, that's where the cost is mainly poor and it varies, depending on where I go. But when it comes to a national database search, every place is a lot cheaper, so it might not be that accurate. The background check is complicated and I'd like to know how accurate GoodHire's system is, what it services, and how it compares or differs with something that always has options to choose from, like adding different points of search such as a Social Security trace.

I was utilizing a background check service provider but I didn’t like the way they were handling the Fair Credit Reporting Act. I switched to GoodHire and it's cleaner and easier to use. I love the online experience of setting up clients and the ease of clients being able to go in and run the posting and right in line in what we need to do. Also, I have an account rep that I speak to whenever I need anything and he's a great guy. He's always on the spot. I'm very happy with GoodHire and I've had a good experience. I'd recommend them.

One of the tasks that I got in my company was to look for a background check provider that would work for us, so I did a Google search and looked around a lot. GoodHire's customer service was good. The reps gave us information that we needed to know and we could get back to them in a timely manner and vice versa. We're now trying to use them as an alternative for a different type of background check run by a national agency and the idea was that we had to add, integrate, and use a background check provider as a part of that. Our experience with GoodHire has been good.

GoodHire has been everything we've needed so far to run a background check. But the process could be better since it lists way too much stuff. Other than that, our interaction with the customer service at GoodHire has been fine.

GoodHire is super easy to use. The response back is quick and it integrates directly with our HRIS system. So when we wanna hire someone, we just initiate it through there. And then, the potential employee fills out their information. Also, their customer service reps have all been courteous and helpful. I’d recommend GoodHire. It’s a good and useful tool.

I've used GoodHire previously in another company. It was pretty straightforward. The expectation of the company was met at that time. I looked at some reviews and saw that GoodHire is a B corp and they focus on medical practices. And they have a simple user interface. However, it was a little bit more expensive than some of the other competitors. Nevertheless, based on my experience, I repeated using GoodHire.

GoodHire was the vendor that we used when I started. It did a pretty good job and was easy to use. Basically, I just log in, choose the services that I want, put in some basic information of the person and then, submit it.

GoodHire gets the job done. They do what they said they're gonna do and the system is fine. Using them to run a background check has been pretty seamless too. It’s all kind of self-driven. You just send through all of your information and pick the level of the check that you want, and that’s pretty much it.

GoodHire offered ease of use. There was a list of information that we needed to get from the potential hire and then we put it in. 72 hours later, we got an update based on the parameters of what we chose to do the background check on. The system worked appropriately. Also, the sales representative at the very beginning was super easy to connect with. He explained to me how the process would work and made it really simple. Overall, it was definitely a positive experience.

We've been using GoodHire since before I started in my position in the company and it's easy to use. It is $30 and it's for a basic thing. The interface looks nice and the experience was quick. If GoodHire sounds like something people have wanted then they should check it out.

It seems to take a very long time to get a complete response back from GoodHire and when I get the partial back, it's incomplete and needs more information. The employee I was performing the background check for has since been hired and fired faster than I have gotten a response from GoodHire which is still incomplete 4 weeks later.

We were trying to find a background check service company and GoodHire came up in several Google recommendations. Our dealings with them have all been online and I haven't had to call anybody there. I submitted everything online, then we got the answers back. The process of utilizing GoodHire to run a background check was super easy. The only thing was that we had to send out an email to the applicants and they had to verify if the report was okay before it would be issued. Sometimes, if they didn't check their email or it went to their spam folder, we didn't get a quick enough response.

It's required through Yale University that we use GoodHire for our guys to work on the job site. GoodHire works very well and everything is good.

GoodHire was recommended by someone. We like that it's online and you can pick and choose. When running a background check, it is also efficient and effective, and the turnaround is quick. It is everything that we needed and it meets all expectations. I routinely recommend GoodHire to people especially if they are short on some of the services that GoodHire provides like credential verifications.

GoodHire is definitely a lot easier and the website itself looks nicer compared to the other background check provider that we used. It's also definitely better as the other one was very cold and not very inviting. When we don’t have to go through the clients’ user, then we use GoodHire. With GoodHire, I don't have to put any information for the employee. I just send it off to the employee and they put in their information. And it all comes back and it's pretty quick. The customer service team at GoodHire was pretty good too. But there was a little bit of confusion on what could be provided to a client. One person I spoke to said one thing and then I had to speak to somebody else but said that it was different. But other than that, they were all very friendly.

I wanted to automate the background check and have it via online for both the candidate and us. Before using GoodHire, I had a family friend’s accounting firm do some of the background check, but it required calling people and having the forms on paper. GoodHire is really easy and that’s what I need. I just put in my information like billing and credit card. Their service is for real and I don’t doubt it. If I’m hiring someone, for them to get an email and be able to input their information is also easy and it’s clear to them. I don’t have to chase people around to get their information because they have to do it if they want the job. It’s kind of straightforward to me and it gets your background checks done fast. If a friend of mine needed the service, I would absolutely say, “Go check out GoodHire. It works for us.” We went with GoodHire four years ago and so far, we haven't hired a criminal as far as we know.

The doctor used GoodHire through the computer first and then I used them the second time. It was user-friendly and a good experience.

I was looking for something very simple and straightforward and GoodHire seemed like a good fit. GoodHire’s system was very easy. I worked with one of their staff and she helped me walk throughout it. I just sent a spreadsheet with the names and emails of who I needed and I didn't have to do much. I got what I needed out of GoodHire.

I really like GoodHire. It’s a very simple access to basic information and their background checks are very detailed which I really like. It doesn't give me any hard time. However, when I first got their services, there was a miscommunication. I was missing a form that I had and my account was deactivated for a while. Contacting them, getting a callback, and getting everything to the right person was a bit of a hassle. But I'd definitely recommend it because the system is really good.

I found out about GoodHire through my company owner. It's very easy to utilize and we have no problem at all getting the information quickly and promptly. I would recommend GoodHire to a friend.

We were doing base background checks through GoodHire and everybody came up clear and clean but I ended up having two employees that we didn’t realize were part of the work release program, meaning that they had something on their record that should have raised the red flag to us. I don’t know if I just wasn’t running the right report but it was a basic one. I’m disappointed because these two guys’ records didn’t come up like they should have so now, I don’t know whether I can trust the system or not. I’ve been using GoodHire for two years and my experience with them was okay but I would tell others to make sure of what they are buying. If they're buying just the base background check, it's not gonna get everything.

We wanted to find a background check company and did some Google searches. We found GoodHire and a few other places. With GoodHire, I enjoyed the idea of having a portal where everything is accessible online and I can see everything and easily order new background checks from the dashboard. The technology component and user-friendly interface are what drove me to the company. GoodHire consists of me ordering my normal package. They have a package set up for me and I just go in, select that I want to run another background check, enter the person's information such as name and email address, and then that person is able to enter their own information. It's a time-saver that way. Once the check is complete, I receive an email and then log in to see the results.

We’ve been using GoodHire. We had been using another background check service provider before, then we switched to GoodHire mainly because the reports from the other company weren’t coming back accurately. GoodHire can miss a few things sometimes, but otherwise they're fairly good. We just have them fill out the form, including the consent, and all that’s gonna go through. Using their software, it's easy putting in information, as with most programs that I have used in the past, so user experience is easy. Usually, it takes two days on the average to get a background check from GoodHire.

I researched on background check services and GoodHire had great reviews for small companies like ours. It’s the first background check service provider we;ve used and it’s a pleasant experience with them. Using them to run a background check is very easy, simple to use, and intuitive. And whenever I need to speak with someone on the customer service side, they are always quick and super accessible. The system met our expectations and it was 100% excellent. It would be awesome though if GoodHire do international background checks too. It’s not something that's done currently and it's difficult given international laws but given that the platform is so straightforward and wonderful to use domestically, I would appreciate it and I'm a customer for it.

GoodHire works really well. The turnaround and the interface and them contacting the prospective buyer are good. My expectations have absolutely been met, and I'd recommend them.

I was looking to implement background checks and GoodHire came up on a Google search. I've been using them for a year now. I had used other companies before for background check service. Compared to them, I like GoodHire's clean interface. The reports come back in a very timely manner. When I used GoodHire to run a background check, it was fast and seamless. The only issue that I'm having right now is that we use Lever as an applicant tracking system and we're trying to integrate GoodHire's service with the Lever system, and we seem to be having problems from the Lever side, but that is being worked on right now. So far, I'm very happy with GoodHire's service.

Overall GoodHire is a decent service. But the thing that frustrates me most about it is that I don’t have a lot of control over being able to resend something. For example, if a candidate says, “Hey, I never received that email from GoodHire.” I have to physically call. I can’t just log into the account and make sure that it was sent to the right email. It won’t even show me what email it was sent to. So I have to call a customer service representative anytime. I have to do almost anything once they’ve submitted the request for a background check.

We left our previous providers who even prompted us to look for a new vendor. On the other hand, our experience with GoodHire was absolutely phenomenal. Their customer service was fantastic. They were receptive and prompt in their responses, and every time we had any question, concern, issue, or suggestion, they were on it. They addressed it and supported us. They were willing to assist when we had anything that we needed to do en masse. They helped in getting it done. Their turnaround time was fantastic too. GoodHire delivered on all of their promises.

GoodHire is prompt and it gets us the information that we need. I've been with the company since September, and they've been using it ever since I've been here -- the owner got it implemented for us. They are great and we are happy with the service. We use Lever and it's linked into our Lever system. And all we had to do is press the button, and then it starts to run it from there. And then we get email notifications when they are working on it. They email us when they're still trying to get a few things from the candidate, so they're always keeping us updated. And then they let us know when the report's ready to view.

I have heard about GoodHire through BambooHR. I've used them for three background checks. They integrate with our HR information system platform, and it is an easy process. I have used a different background check service provider prior, but GoodHire is more convenient. If it does everything like they are supposed to do, I get it back within a day or two. It is pretty quick. My interactions with customer service were positive. The only issue I've had was that, back in January, our credit card was not automatically being billed like I thought it was. I don’t know what happened there. I’m sure it was something I did wrong, but they got it fixed.

We wanted to know the background of a person before we hire them so it is convenient to get that information. We have been using GoodHire for that purpose for about two and a half years now. Generally, it would take a week to 10 days to get the feedback from GoodHire. It is usually closer to 10 days but multiple times, it was over 10 and then one time, it took three weeks to get the feedback. It would be helpful to give our employees an answer faster especially when people are trying to look for multiple options. Other than that, the feedback tells us pretty much whatever we want to know whether it's someone that we feel like we should trust with our business or not. Their customer service team has been very considerate as well. During that time when the feedback was taking that long, they definitely helped us out. Overall, our experience with GoodHire has been mostly good.

Whenever we utilize GoodHire to run a background check, it has been a good experience. Also, I like that their system is fast. I'd recommend them.

I needed something done quickly and GoodHire was there and their price was reasonable. My experience using GoodHire has been good. The system operates fine. It has been easy, intuitive and quick.

GoodHire was really great in helping us get set up with what we needed to find out about potential employees and the person I talked to that helps with our account was super awesome. It’s really easy to request them and get the results. And they keep you informed what the status is if there’s something that’s holding it up. We’ve been really happy and satisfied with GoodHire. We’re going to keep them long term and I would recommend them.

The owner of our company has always used GoodHire. It is very easy to use when running background checks. I had to call their customer service when I first took over and got my email set up as the primary contact person. Their customer service team is very easy to work with and we do everything online.

GoodHire is way better than other services I've used before. Like with Intelius, you would pay 50 bucks and sometimes, they would not even have the data. There was no way to look up from social security number. You would have to submit a name and sometimes, they would ask for a phone number. And there was no direct way to directly submit information or whatever they were asking for. But with GoodHire, I don’t even need to do any of those. I just need to send the email of the person that I’m running a background check of and the candidate can then go and fill that information himself.

Running a background check with GoodHire is easy, very simple and if there are any mistakes, then I can just email Bev and she’ll fix it for me. She is very quick to respond and very helpful when I need her. I like GoodHire better than our previous provider.

My credit card was recently used at GoodHire without my authorization, I canceled my card and notified GoodHire and was told someone would contact me later that day and no one called. I called the following day to check on the status of my complaint and was told that the money would be returned to my account within 7 business days. I asked the unfriendly woman for information about the transaction and was informed that I would need to get a lawyer to subpoena GoodHire for that information. It's ironic they do background checks but can't verify the validity of a credit card user.

Since I started working at my company, the owner has gone through Good Hire all the time as the company's background check service. Where I worked at before, we would only send prospect employees to get blood tests. They didn't do any criminal background check. But instead, GoodHire is fantastic. Every time I go on there, it's quick and we get the results back in the afternoon. Even if I misspell the name and it comes out wrong, GoodHire catches it right away. I would definitely recommend it.

Our HR girl found GoodHire in the payroll people. It’s very quick, very easy to use, and we love it. They used to hire a private service, but took a week to do. Now it’s instant and the employee gets a copy as well. It's a wonderful product.

This is my second time using GoodHire. On my last company, I was challenged with the background check system then I demoed about three systems and I preferred GoodHire to both, so I chose it. My experience was much better with them than any other system I had worked for and we never changed, but they were all pretty solvable. When I came to my last company, they weren’t using a system, so I took on that project again and had such a good experience with them the last time that I demoed two systems so that my co-worker could have a comparison and we went with GoodHire again.

We’re affiliated with an attorney's process and they use LexisNexis to do some background check but it doesn’t give us all the information. So we would do that occasionally if we felt the need, but now we just felt like we want to make it a policy to do background and drug test ‘cause we’re expanding a little bit. One of the guys here found GoodHire on the internet and they seemed like a decent way to go. It’s fine for what we need. The results come back really quick which is great. I know there’s an option to do further detailed reports in that, but so far so good. Everybody has been very attentive.

We previously used GoodHire and it works pretty well. However, there’s a little confusion around the different levels and also, this whole year round like when I recently had an issue where different account needs and you're charged more money. That should be transparent before you start a search.

I needed to do a background check to one of the projects we were working on and I got the information about GoodHire from one of my general contractors who uses them. Using GoodHire wasn't bad. It didn't take me too long to do it. I talked to the customer service guy twice and it was good. I would use them again and I’ll recommend them.

Using GoodHire has been really good. They’ve met my needs. They did a good job when I accidentally made the wrong check for somebody.

GoodHire was more user-friendly and their web interface was easier to use. And the few times I dealt with their customer service team went well. Though they sent out an email saying that they are going to pass along the fees for employment checks and I don’t know why fees would be involved in that process. We’ve done employment checks prior to hiring them, and the process is done by just calling HR departments to get basic answers to candidate’s previous employment. Other than that, we’re satisfied with GoodHire and we’re going to continue using them.

I did a Google search for a background check and GoodHire came up. I looked at some of the things they offered and I picked them. They can run a background check and I could either pay for it or the employee pays for it, and they can send the result to me. I like that I have access to it because I was paying for background checks at one point. But the payment is according to what the person does, how much their paycheck is. If they don’t do anything, then I don’t pay for background checks. So, I let the employees pay for their own and that works for me. Overall, GoodHire is a good company. I like the ease of calling them and getting to talk to a live person.

GoodHire has done everything as advertised. Everything’s been smooth and they’ve been very responsive when we've had questions or a problem where there was a delay in part of the background check. We’ve had good luck with them and we plan on continuing services with them.

We were looking for a company to do background checks, so I looked into GoodHire. However, we ended up going with ARS just because they’re the vendors we’re dealing with and so we also got really good pricing with them. GoodHire's customer service is really good though. They helped me a lot with getting started and were able to follow up. They’ve asked me through e-mail if I needed any assistance running a particular background check and that time I didn’t have any new employees to run background checks for, but at least that level of service was there.

I did a Google search on background checks for employees for a new company that I'm in the process of setting up, and found GoodHire. I spoke with someone who was very helpful and able to answer the questions that I had at the time. Although I haven't used them, based on my experience so far, they've been good. I would recommend them.

We’re a small startup company and I heard about GoodHire from an HR consultant we’re using. The website works and it's self-explanatory. The experience is straightforward too. I go to the website as the administrator and I choose what test I want to purchase. I have to pay for it first and I can add things using the menu, but I don’t usually do that. Then it brings me to a screen where I pick whether the candidate is going to fill out the information themselves or someone else is. I pick the candidate all the time then I put the candidate’s full name and then their email address, and hit “Go.”

I called different background check companies to get quotes and the main thing was I wanted to get a faster turn-around time. Other service providers take too long and when I called GoodHire, they told me it would take an average of about one to two days. The system is easy to use and we got results back within the day the first time we used it. But the most recent ones are taking a little longer. The last two I've done took over a week. I sent an email to their customer service rep asking if she could help me to try to get it sooner. Timing is very important to us. When we get an order, we have to fill it as soon as possible and if we can’t respond, the client is going to have another agency that’s going to be able to do it and we lose them. But otherwise, I’m satisfied with the system.

Running a background check with GoodHire is very simple. The instructions were helpful and the system's operation is really good. Others should try GoodHire.

My partner, Don, did some internet research and he found GoodHire. We tried a different background check provider and then they told us that it takes three to four days for results to come back and we didn't have that kind of time. And then we talked to Michael and he said GoodHire can get it done a lot quicker, and he did. We processed one person, and everything's been great. Running a background check with GoodHire was super easy. And the best part of the whole thing was, I could call Michael and it wasn’t a prompt that said, “Try this number." He picked up the phone immediately, and he was very cool. The beauty of having a one-on-one with the person who sold your account contact is when the electricity, cable, or your cell phone goes out, you can call one person who can handle everything for you. GoodHire met and exceeded the expectations of our company. I recommend them.

GoodHire's team has been really good. They've been very timely to get back to me. GoodHire has a much higher quality than the previous service that we had but we are concerned whether or not it will fit into our budget. We're not officially on-boarded yet but we'll have a decision by early April. And although they're still courting me as a future customer, it looks like a good service overall.

GoodHire is fantastic, and utilizing them was easy-breezy. I would recommend them.

As a new hire in MG2, I've learned about GoodHire as they use it as their background vendor. We set up my profile and there was one little step missing. I was able to call customer service and she assisted me wonderfully. She did a couple of clicks and got me set so that I could start launching the background checks. She was very thorough and she was very friendly.

GoodHire was mentioned in a couple of different review sites. My husband used a different background check provider before but we went with GoodHire because it was cheaper, more convenient and more accessible. I had a very good experience with them. The system operates perfectly and it’s spot-on. It was easy to use and easy to send out the request initially. I was emailing back and forth with their customer service and they were helpful and very professional. I would tell my friends that the set-up was very easy and that GoodHire accommodated my needs to exactly what we needed to do efficiently.

I was looking for a background company in Google. I sent a request to a few companies and I like how quick GoodHire responded and their prices. We used one before but we were looking for more of a partner to stay with us for a long time and do background checks on all our employees. Carissa is our representative from Goodhire and she's super helpful. She was the one who conducted me. She replied and sent me the quote right away. So everything was great until the moment that we needed the report. We decided to try one person and it didn’t go that well because the background check found only two items out of many. I submitted account to check and I still didn’t receive it, so it doesn’t work.

Our hiring needs have increased and we thought getting a background check provider was a good idea. GoodHire's customer service team has been very attentive. They've been helping us every step of the way with everything that we needed, making sure we have our documents signed and back to them. It's been fairly easy and the people there have been good to work with.

GoodHire has been issue-free, easy to use and doing everything we needed it to. One of our co-founders chose them.

The company that I work for uses GoodHire. It was a good experience using them and things have gone pretty smoothly. I talked to their customer service when I had a question about doing a larger order. So I sent them an email and talked back and forth with somebody for a little bit. They helped me out and they had the information that I needed. I will tell my friends that GoodHire works and it was quick and easy to use.

I was researching online and GoodHire came up in one of the searches. After I filled out something, a lady had reached out to me right away. She asked about what our business needed. Then she filtered through the product and what best fit our needs. Since we were so busy, we didn't respond at first after she followed-up with the pricing proposal. But she kept following-up until I emailed her about it to set up an account. Overall, GoodHire has a good product and customer service. I would recommend them.

We were searching for companies that did background checks and we didn’t like what we saw, so we opted to go with GoodHire because of the combination of the price, what was offered, and the quickness of their response. They were very straightforward and easy to figure out for somebody that had not been in there prior, and the information that was required was relatively minimal. We just had to provide an email address and a name, and everything else was handled after we paid. They were the ones that reached out to the potential employee and asked for some more non-public information.

The rate of GoodHire was convenient and in the right price range. It was my first time using them and it was really easy. They were attentive and prompt too.

I read an article online about background check companies and GoodHire was listed as one of the top ones. Their website looked pretty good and the cost was reasonable. Also, their salesperson answered all my questions and their customer service team has been very responsive. Everything has been good so far with GoodHire.

We were working with another company called Breezy and they're integrated with GoodHire, so we began researching them as well as some additional background check providers and ended up going with GoodHire. Their sales rep, when we initially reached out, was very responsive. He made himself available anytime we wanted to book a call. From there, going through the MSA agreement and getting all the contract signed was a really easy experience. Their employers and customer support rep were also very responsive. Moreover, the customer service rep was available just about any time we needed her to be.

We were googling different background companies and we picked the top three that showed up as we needed some comparison offers. GoodHire was one of the comparable ones and so far, I've spoken with their customer service. They've been great and very friendly. We would more than likely recommend them.

GoodHire’s service is very nice and very thorough as compared to other service providers. We've hired a few new people and our policy now is to make sure we do a background check on everybody. The service is very quick and if there's a problem, they let us know right away. It also has a chat button that I can click and then type in my questions and they’re right there to figure it out. In fact, I had a problem which should not have gone through. So, I clicked the chat button and their customer service helped me through it and I got taken care of immediately. Their reps were very polite and very helpful. Also, we could print out the reports for our record but it’s a very large print and has many long pages. It’d helpful if they could condense and make the report a smaller print. GoodHire's system operates very well and it's doing everything they said it's going to do. GoodHire is easy and I’ll have my friends use it.

When I looked online for the top background check companies, GoodHire was one of the top three. We used to use one of those online ones that were really cheap but they just searched the online database. GoodHire offered different options and using it was really quick and easy. Moreover, the process was very simple. I sent the application to the person and then they sent it back to me. I really like GoodHire and would recommend them.

We found out about GoodHire just through searching the internet and working with them has had a positive impact on our business. Their system has been user-friendly in running a background check and it matched our expectations. Their customer service was very responsive as well.

I googled and did a few research on the background check company. I figured Goodhire is accurate. They're the only one I'm using. I never tried other companies. When I utilize them to do the background check, it's very good. It provides my company safety working environment, so I totally enjoy the assistance. It's a very good resource one can use. Also, when I called one time because the report comes very late and it takes a while, the girl who responded was helpful. They're doing well.

I have a cleaning business, so we wanna make sure that we're thorough about the people that we send to clients' houses. Most of my staff is out in the field and we don't have a central location where I can have people come in, so the convenience of people being able to do background checks online was perfect for us. Background checks using GoodHire is fairly simple and I get results quickly, and they follow up with me and with the candidates. I've really enjoyed their service and I'm glad to have it. I can trust what they are doing for me and I've recommended them to other people in my field and other business centers.

We're doing an exploration with GoodHire trying to check what would work best for our company. I've had two phone consults and an email with a sales rep and my experience has been good. They were readily available to speak with me and if I had a question that they had to get back to me about, it was the same day so the customer service so far has been really good.

GoodHire has been great and super easy to use. You just click a few buttons on their website and the background check is taken care of. It’s very simple, very fast, and right in line with the expectations we set. Their customer service reps have also been very attentive, responsive, and accommodating. One time, I needed a report pulled for me from a time period before and when I was looking at our accounts history, it only went back to a certain period of time. But GoodHire's reps were able to pull the older records for me really easily and gave me what I needed even though it wasn’t available on our account page. I’m pretty happy with their service and I would recommend them.

We have looked at going through the city or the state for a background check service. And cost-wise, it was much more effective to go with GoodHire. Running a background check has been very efficient. It catches things we didn't know about and it's always back within 24 to 48 hours. The instructions are very basic and it walks you through it as you go. GoodHire recommended what route to take for what we needed and that's the way we want it to. When we were first inquiring, GoodHire's customer service team really took the time. I'd tell others that GoodHire works for big businesses. But for small businesses, it's really a benefit. One doesn't have to worry about signing their staff members or making an appointment through them to go through the police department. It's done on their time. It's very simple and user-friendly.

Compared to the multiple background check providers I have used, GoodHire’s price point and offerings are good. It would be nice if they do a little bit more on the international side. But I have gotten a ton of checks and the process is fairly easy. They’ve got some pre-packaged things that fit what most employers are looking for. And I was also able to initially set up some packages that I would be running more than once with their customer service. They also assigned me a designated person as my escalated support rep so if anything became very important, I can reach out quickly and that has been easy and smooth. The best part about their service is that they allow the option to have the person having the check done fill out all the personal information so privacy and PCI laws are covered without taking on the responsibility myself.

If someone would ask me about GoodHire I would say they should absolutely use and try it. The company I work for had used it in the past so when I took over, I just continued using it. I have always had a good experience with it. It’s a very easy portal for prospective employees. Everything is self-explanatory. You check off the boxes that you want to pay for and you pay and it’s already set up with our company information. I’m really happy with GoodHire. They have accurate information. They are running a smooth operation which makes my life easier as an administrator trying to process people.

GoodHire was recommended to me by an attorney. Using GoodHire was very simple to do and I got an immediate response, a telephone call, when I submitted a query. Their agent helped walk me through the process and define which type of background check I should do. The agent was very responsive and helpful. We’ve been with GoodHire for about a month now and their system matched our expectations. Our very small company doesn’t do a lot of searches but we intend to use it again. We had a very satisfying experience and we're very pleased. I would recommend GoodHire.

We started using GoodHire six years ago. We’re now in a corporate group and the whole group uses them. I called their customer service team once because I was getting a slow response and they said they’d go in and check on it. In just a few seconds, I had it. GoodHire is simple. I would tell others to go ahead and use them.

We ran one background through GoodHire and it ended up costing me $55. I only used them with that one screen but their rep, Melissa, was extremely professional and very helpful. She followed up and provided me with any information that I asked. However, we decided to go with a different product so we're not going to use GoodHire anymore. I ended up going with the new product to verify just because the process seemed to be simpler. I literally can send a link to somebody’s email or a text message on the link and they can complete and sign off their consent and the cost is about $9.95.

I was looking for a company that was friendly with my business. We're a small company, so we're lean and we rely on the vendors we find to carry the weight for us on these things. I googled GoodHire and decided to go with them. Using GoodHire has been straightforward, easy, and effective. There were one or two times when I couldn't find what I was looking for on their website and the first person to chat with me was responsive and helpful. I'm not interested in changing and I can't imagine there being a better service.

I'm part of a franchise network and we were all looking for a background check provider. One of the guys in the network mentioned GoodHire and I checked it out. I have used a different provider before and GoodHire is a lot quicker. Moreover, their website is laid out well so I didn't needed to interact with their customer service team. As far as background checks go, the reports that I have received are detailed. I also like that if the check doesn't come back clear, it's easy to go ahead and approve it. For instance, one of my guys had a seat belt infraction so it didn't come back clear but GoodHire allowed me to go ahead and approve it with a note.

I used Universal before but GoodHire is more efficient and has a clear user portal. It’s very concise and also faster. It's simple to run a background check. I use my logger ID and pay before I enter the information for the particular person running the background for. Once I enter the information, I send it to the applicant and it takes about 24 hours to get it resolved. I initially reached out to sign up for service and my rep was very responsive and answered all the questions I had. He sent me a demo link so I could see how easy it was to use. The system is perfect and very clean, which is what we need for a small business. Everything has been good so far.

I was an HR representative that had to onboard two new staff members and my church had been using GoodHire. I went online, followed the steps to check what type of background I needed and checked that they would contact those candidates. In less than 24 hours, I got confirmation from the candidate that they have been contacted by GoodHire. I was pleased with the time it took to conduct and conclude the background check. Then when I ran into a snag, I sent an email and was contacted within a few hours and had the matter resolved. Compared to what I had experienced in the past with the company that I was employed with, GoodHire’s service was good and I was pleased with it. My experience has been wonderful and my expectations were met.

GoodHire meets our expectations and our experience has been great. I submitted two employees for a background check through my payroll company and we got everything that we needed on the same day unlike with the other companies that take three days. I’d definitely suggest GoodHire to a friend who is asking.

I’ve been very pleased with my experiences with GoodHire in two different companies where I've used them. They've been very quick in getting responses to us which is extremely important to us. I would recommend them.

I worked with NICS before and they are a higher-ranked entity than GoodHire. But there is only so much I can do with NICS because it's a federal system and I can only use it for so many times. I’ve been with GoodHire for about three months now and it has been okay but a question of mine never got answered by them. They are supposed to cover three counties. Out here in the Montana area, which is one of the counties, they charge $25 but GoodHire only charges $15 or $20 so technically, I'm not getting a full service when one of the counties has to be paid for.

The previous background check provider we had turned their lights out, shot me an email and said they were out of business. So, I went looking for a background organization that integrates with our information system BambooHR. GoodHire’s integration factor is good, their interface looks great and the people have been responsive.

GoodHire is fast and easy to use when I’m running a background check. The most I’ve waited was a day but that's even pushing it. Everything seems well and the company has been performing exactly as what they have stated they would perform.

GoodHire has been great and we like the ease of the online portal that it has and the customer service. We just put the guy’s information in there, which they email to the particular person that we’re looking to hire. At that point, it prompts them to go through the different questions and get the information to run a background check. Once they have done their portion of it, it takes back the background check to us to let them know if they’re good or not. The instructions are detailed enough, but not overly detailed and confusing or convoluted. We signed up online and ran one to see how it operates. GoodHire was quick to give us an email and a call and we ended up talking to one of the folks up there and told her what we were looking to do.

I was on Google searching for companies and GoodHire was one of the few that came out. We went around their website and saw the rest of the process and method. In general, running a background check was easy and comfortable, if one follows the steps. Moreover, it’s working perfectly right now. I like their customer service and every time I've called, I have gotten what I needed. In addition, they were clear and paid attention. I recommend using GoodHire.

I've been in the tax business for 27 years and a couple of background check providers I had used were satisfactory, did good work and did the follow-up but they're out of business now. The franchise made a recommendation but it was supposed to have been around $25. I put one in just to run it through and check it and the flag came up on it. They were charging me $175 for it so that didn't last long. So, I went internet shopping and I ended up with GoodHire. There was nothing positive about the interactions I had with their customer service. Part of it was that they were not accessible on the weekend. And for the type of transaction I had, the weekend was my most opportune time. When I was calling on a Saturday morning, I wouldn’t hear about it 'till Monday afternoon.

When we heard about GoodHire from another company, we went with them and their service has been great. The instructions were very good and everything has been great. GoodHire has a very easy process and their customer service has been great. They're better than the other background check provider we had 18 years ago and the company's expectations were met. We’re probably going to order another one soon. It’s been a fantastic experience with GoodHire and I would tell others that they’re great and quick.

GoodHire's process for a background check is easy. However, there were a couple sticky points where GoodHire's contact said one thing but their language and agreement said another. I'm a contractor so I don't work directly with GoodHire, and one of the communication pitfalls that we had was the terminology of “trial”. My client thought it was a free trial and she just did not understand. When using the term trial, it usually refers to a free trial and you're not being charged. But I explained that they would be charged with each person that they submitted to. Also, there was another different verbiage where it was not supposed to be a contract but then in the verbiage of the agreement, it referred to it as a contract. My client pointed it out, too. So, she was reluctant to sign a contract.

GoodHire offered the services that we needed and they were quick about it. Moreover, it's easy to use. I just enter the information and wait for them to do the background check.

My fiancé did a little bit of research, then he spoke to someone from GoodHire and made the decision. The customer service was good and the experience with GoodHire has been fine. I fill out an Excel spreadsheet and email it to our representative, then GoodHire starts the background check process and we usually have them within 48 hours.

If you're interested in making your onboarding process a lot easier, GoodHire is definitely the route to go. The dashboard tells exactly everything you need to know based off of each candidate and you can click for even more detail. You can also see exactly what's holding it up or you can set the settings for the emails if someone has it. You can give candidates three days to go in there and put their stuff in. And if they haven't done in three days, it sends you an email reminder to remind them and you can edit it to how many days you let it go out.

We only used GoodHire once when we asked them to do a background check for one of our clients. They did the service for us which took two business days and it was fine. They did what they had to do and they were very timely. They were also very polite and professional. It was a very positive experience.

GoodHire's price was good and they were easy to deal with. We’re a start-off company so we work only with the ease of doing business and with somebody that wasn't too expensive. I have always been able to get someone from their CS. The salesperson I had was good and she definitely worked with me and tried to cater to my needs. I definitely like that I get a report on an individual and I can view its progress. And when I get results, it has been detailed. I'll tell friends to use GoodHire.

I own the company and I’m the one that set up the account with GoodHire. Nikita is my Lead Talent Acquisition Consultant and we both use it. When Nikita came on board, I asked her which she likes among the background check companies she had used in the past and when she told me GoodHire, I told her that we’ll give them a shot. She’s always been happy with their service and she said they were fairly efficient and easy to work with. We stopped recruiting and then stopped using the parameters we had and we just restarted again in December. Everything went smoothly in running a background check using GoodHire but it took a lot longer than expected. The turnaround time took a couple of weeks but then, it was through Christmas and New Year, so that was part of the challenge.

We were using a different background check provider and we weren’t getting our bang for our buck so I know that it wasn’t being done accurately or legally. With GoodHire, we log in, send an email to the employee and we have them enter the information. All of their on-boarding is also electronic. They get two emails and then everything gets done on Day One and then the background check gets run. If there are no issues, it’s normally back within 24 to 72 hours. GoodHire has been honest in what they sold us. They’re doing everything legally that needs to get done. GoodHire is very user-friendly and we’re more than happy with them. Tracy, our contact, has been amazing and very quick to respond to any questions we might have had.

Running a background check using GoodHire is pretty simple. We're a brand new company and I'm the one that sends it in. However, we've had issues with getting back the report within a sufficient amount of time. We did a chat online and asked basic questions. We also reached out via email through our account rep, and they were very responsive. Overall they are very easy to use, though they still need to fix the issues of the turnaround time.

Utilizing GoodHire to run our background check for DC is super user-friendly. I go in, pay for the background check then put in the information and the result is often out in under five minutes which I enjoy. I like that everything comes up on the front page and I can see when there are alerts, approvals and issues.

We were put onto GoodHire by one of the new employees of the team who had used them before. The group that we used previously were much more expensive and they weren't corporate. They weren't as well-structured. When we send them some information, we may receive it back the next day or we may have to wait two weeks.

We were trying to transition from BambooHR, the PEO that we're working with, and we were using a background check place through them. I had to find a new one to work with once we were done with the relationship so I went through BambooHR’s affiliates and partners and I found GoodHire. They were perfect since they work with BambooHR.

I did some preliminary research and GoodHire had good reviews online. Also, the fact that it paired with our HR IRS system, Bamboo, was really nice because it's so easy to just move our applicants over. We just put the program in place and it's been fulfilling our needs so far so I'm pretty satisfied with what we've got. It's worked really well and we've run almost 50 background checks. It gets the job done and it's a fairly easy interface to request a background check. I've used their chat a couple of times when I've had some questions about what to do and I spoke with our account manager when we were setting things up and getting things together. They've been pretty responsive.

I just got hired where I'm working at and they were already using GoodHire. It's very simple and very user-friendly. You just click "run background" and purchase it. And when purchasing, you have options and you can pick whichever you want to add. You can edit the purchasing option so if you don't like a driver's license or, for example, a drug screen, you can close out. You put the person's first and last names, and click purchase. Then you wait until everything clears on the applicant's part. I like calling and talking to GoodHire's customer service agents. I can do the life check on their website but usually, I put my number in and they call me right away and their customer service is great. GoodHire definitely meets the expectations, and I would suggest that others go through them for any background screen.

We are a newer home care company. We went and looked around for some reviews, and we went through what other people's experiences were with GoodHire. When I first started using them, it was a little bit confusing. It may have been because nobody walked me through it initially. But after that initial experience, they have had easy access to customer service. They have a specific person who I have contact with, and if I have any questions, I can direct them to this particular person. He cleared up any confusion that I had, and since then, it's been a breeze. He also gets back to me immediately so it's been a great experience. Even the fees that they charge were, compared to other companies, really good.

Compared to other companies, GoodHire had good reviews. Their background checking process is simple and very easy to use. I go in there, add the information of the people that I want to have a background check on and then they do it. It only takes five minutes. It's also simple to access their customer service. They knew what they are doing and they have been very professional and friendly. GoodHire is worth the investment and I would highly recommend them.

GoodHire is awesome and the system does what we’re looking for. They partner with a bunch of different recruiting apps and it’s one of the only ones that have all these integrations. We use some of those other apps and GoodHire is also unique in that they are specific towards recruiting. But sometimes, it’s confusing with things getting held up in processing, which is the only downside. Something would get held for review then it will say an expected date but usually it’s never on that day. Then for some reason in the system, it doesn’t register and you have to call to find out what’s going on. But when it’s not held up, it’s usually really fast.

We use GoodHire in my radio shop but we preferred Choice Screening overall because we have an option to do minors. We hire people under 18 frequently and GoodHire doesn't have that option, although they have the UI, which is great. It’s really easy to run a background check with GoodHire and everybody has learned it quickly. We haven't had any issues with it and pricing-wise, it also compares to the others. The customer service has been wonderful compared to the account management and the sales representative. I would definitely recommend GoodHire to anybody who is only focused on people who are 18 up.

I searched for a reputable background check companies for employment and GoodHire had the highest reviews. I went ahead and got their services. Their customer service has always been good. Their background checking process, however, is slightly confusing. But it's because I was with a different company before and I'm used to their system, which was more user-friendly. Also, sometimes the quote you get from GoodHire when you first start is totally different from what you get charged. Some of them were kind of surprising. So I'd tell others who opt to use them to make sure that they check to find out exactly all the extra charges.

We used Criminal 411 before. We looked online for a different vendor and found GoodHire. Their pricing was good. We also had a good experience with their salesperson. His overall offerings were really good and what we needed. Add to that, I like that there's no contract in terms of a time commitment. Someone else on my team uses GoodHire primarily but I have used it a couple of times and it has been pretty straightforward. We have a couple of questions that we are going to talk to our account manager about but so far, we are pleased with GoodHire.

Someone within our network referred GoodHire to us and I had a straightforward experience with them. I input the credit card information and they have a basic template where I enter the name and the email address of the candidate that’s being considered. And then it sends them an email. There are two options but we always use the option where we have them fill out their own information. But the one thing that is a little inconsistent is the timing in which the full reports are completed. It can be anywhere from a couple of days to weeks to even a month. Also, for a particular county, you have to pay an additional fee to access those reports. I assume that this is something that is a standard across the board no matter which background check company people would use.

My experience with GoodHire has been good. I've been trying to get a bulk price or to run a bunch of bulk background checks, and I haven't gotten any reply back, so the customer service has been challenging. As far as the background that we have done, we didn't archive them so they unfortunately got lost. And now, we're trying to figure out these people's backgrounds and I have to run them again. There were a lot of times that the emails ended up getting sent to spam and the people didn't end up signing it. Nevertheless, they're a streamlined company that handles all the paperwork.

Using GoodHire has been flawless and simple. I send over the stuff to the gentleman, they alert me when it's been sent and they alert me when it comes back. I once contacted their customer services follow up on a processing one, and they were quick and polite. There are no wait times and you actually speak to someone.

Across my career, we’ve used several background check companies. With GoodHire, I like that they have a webpage and it gives me an opportunity to pay online. It seems a bit more interactive. I can tailor the screen to what I need. And before, it was really all kind of over the phone and just a lot less visible, so I like GoodHire's visibility. It’s also fairly straightforward. I initiate the background check by essentially just putting in the employee candidate’s information, selecting my package and GoodHire takes care of the rest. It will vary depending on the depth of the screening that you’re willing to do but we do very high-level checks and it only takes two or three days.

GoodHire is great, gets the job done and does what I need them to do. I researched online to find the best background check company and they came out the best one so I went with them. I then reached out to them and the rep that I talked to was down to earth and personable. It was great. As for the background checking, GoodHire's process has been easy. However, once, I received a phone call from a third-party that wasn’t them verifying the employment of someone that I was running a background check for. It didn’t make sense and I was confused because they’re verifying employment for a job that the person had just taken. I also had to call them a couple of times because I was frustrated at the fact that even though I had purchased a certain package that had a national database security check, if there were any county records, I was going to have to pay for those over and above.

We tried another background service company but we were not getting anywhere with them. GoodHire’s response was better and we were satisfied with their service. They were really prompt about what they were doing and up to where we had gotten it to, they were a good company to interact with.

The recommendations from GoodHire's website were good and pretty straightforward. It's not hard to use, so it's worked out well and we had a great experience with them.

We have used GoodHire for a short period of six months and were with HireRight prior to them. Although GoodHire is useful and helpful, they could not fulfill our international background request. If we used them for US checks, the experience would have been good. We've now switched to GIS which is supported by our new HRIS system.

We ran some background checks several years ago with TriNet HR and it was a little bit arduous. They said they don't do them anymore and that we would have to run our own so they referred us to GoodHire and GoodHire is really easy to use. Going through their website, buying each individual background check has been easy and the information is easy to understand. I had an issue and I used the online chat function. They resolved it right away. Another thing that was good with GoodHire was when I was starting a background check on this potential employee but then he was rude. I told GoodHire about this and even though they had already started they refunded me for the background check. Keep up with the good work.

GoodHire has good reviews of their website and their protocols. They are on the up-and-up and they provided a sound service. I've had a pretty good experience and everything seems to be in order. Their system meets the expectations that they've set and I’m satisfied with their service.

It’s easy to utilize GoodHire. I just send in the name and email of the applicant and then it sends the email then they fill out their email and get the background check that the applicant does. Then, it’s approved or disapproved, either it’s clear or there’s something there. I’ve used another background check service provider before and I like the other better but now I have all these credits with GoodHire and I must use them. I had to buy $900 total in credits to get the pricing comparable to what I was paying and to get them around $27 a piece. They do that bulk discount and now I’m just stuck with all those credits. I understand their business and there’s not much they’re going to be able to do about that. I’m not in Washington and the referral came from Washington and California so they thought it was a fair price and I’m on here and it’s not that great. GoodHire is nothing special.

GoodHire came up as one of the options when I did a google search for background check companies. They gave us the flexibility in doing certain background checks, like a federal or criminal background check. Plus, it gave options that one could add on to the price. Based on the size of the company that I work for and how many background checks we were going to do, it was more cost-effective for us to use them. Running a check is relatively simple. It just takes several clicks, plus the name and information of the person you want to run the background check on. GoodHire gets back really quickly with the information. I was doing a lot of back-to-back background checks and I had to go through a lot of steps for each one. It was a little redundant. There were a lot of clicks involved and it was time-consuming. I would be good if certain information is saved from previous checks and applied to the current one to make things quicker.

We use our background check to process new hires. I searched on the web about the best background check companies for small businesses. After reviewing several sites, GoodHire received high rankings on several different sites that I looked over and that’s why I decided to go with them. Their site is user-friendly. The sign up was via an online application and there was an approval process once I gave them our EIN so they could verify that we were an actual company. Then, it was all set up online. We’d put in the name and email address then GoodHire sends the candidates an email. The candidates fill out all of the demographic information which is used to run the check. It’s nice cause I receive email notifications throughout the process that the candidate filled out the information or if there’s a particular jurisdiction that they think is going to take a few more days for the results to come back then I’ll get a notice on that.

I researched online and GoodHire was recommended. It’s a very easy setup and if I have any questions they’re right there online. They are quick to answer any questions or if I have an overcharge they take care of it right away. They’re doing a great job and it’s a very good thing for small businesses. They are very helpful and I can depend on their results. I'm very happy with GoodHire.

GoodHire makes it really easy for us. I just told them what I needed and a couple of days later I got it so that’s nice. It’s simple and I like that. I just put in the name and the email address of the people that I needed and it sent them a message that I am requesting information for the background check. Then the people themselves went in and put in their identifying information and then a short while later I got a message from GoodHire. A couple of times I got ones that said, “We still need more information from this person," and that they haven’t completed it yet. A few of them did complete the whole thing start to finish and then I got a thing that said, “Okay, your results are in.” We just log on to the website and were able to see very quickly if there were any concerns. It has green check marks and indicates if everything was good.

I love GoodHire's services. It's very helpful and efficient when we can obtain the employees' background checks within 24 hours instead of waiting two to three days for the employees to beging work. I spoke to someone when I was having some issues with my account and the customer service was also great. That's one of the reasons why we use them. I would recommend GoodHire's services to whoever needs it.

GoodHire was one of the first few we checked into that did all of their consent online and it's fairly simple. We go in, put in the information and request the potential employee to go in and fill out everything else. GoodHire explained what happens when they ping a name and they have to go and look at it. Most people were fairly quick, but a couple of them took a week, and then they came back anyway. A couple of the managers are a little impatient, but that's them and the system works fine. GoodHire has quickly taken care of everything we contacted them about or explained to us why the situation has taken longer, so everything with them has been good.

GoodHire offered more in-depth searches than what my previous company had. They’re providing the information that I’m looking for at a reasonable cost. However, I was a little disappointed because of the regulations the background searches are able to provide compared to when I just Googled somebody’s name. It’s like you can Google somebody and find out a whole lot more than you can on a background search. Other than that, the reps have been helpful as far as they can be. They can’t always answer my questions, but it’s due to the regulatory nonsense so it’s not really their fault. GoodHire has always been an easy to use background search and it provides adequate information.

We had some employee issues and somebody who works in Human Resource at a different company recommended GoodHire. We didn’t really worry about using a background check service provider before because we're a small company but we got to worry about it now. Its process includes gathering some information and getting the people's permission to run it. We give all the information to GoodHire then they run it for us and send us the information back. It’s a new process every time for me that I have to go to because we don’t hire very often so I do it infrequently. Their reps were just always willing to help and I've been real happy with them.

I just signed up with GoodHire and they're easy to use. We can just pop on, enter the information we need and we're done. You can put credits on there and order them as you go. Their website is also nice because it gives you an idea of what's pending or if they're still working on it. I like their customer service lady there, too.

I had a tough experience with GoodHire doing some hiring processes because it took a long time, but I've seen improvement in them. We have had a group of people hired in the last two weeks through that great response from them. They are getting back to us more quickly with background checks. We got a couple people processed in one week where normally it was taking two or three weeks. Their customer service people, when you get them on the phone, were very patient with you, understanding and very professional. I really like talking to them because it brings that personal touch, and when you're a small business, you need to shine. I've been very pleased with them recently.

Utilizing GoodHire to run background checks was pretty straightforward. All the information was relatively easy to access and they walked me through the process initially. Background checks are kind of a big pain and no one will enjoy doing them, but GoodHire was fine. It's great for small usage here and there, but it's been a little frustrating if you use it in mass like when you do 20 or 30. That’s the only real disappointment. It's not a good solution for running a whole bunch all at once.

This is our first venture in using a background check service and our experience with GoodHire has been a good one. They are straightforward and I was able to complete everything online without having to jump through too many hoops. I called once to ask about a bulk discount if I needed to do 10 people and if there’s any price advantage for doing those all at once. I don’t think it was any cheaper to do that. They indicated that if I was doing greater quantities of people there would be but 10 was not enough to qualify for anything.

I did some research online and I liked the reviews about GoodHire and they met the federal state laws. They have very competitive pricing and I felt like I was getting everything I needed. I work for two separate companies and use GoodHire on both. We're identifying candidates that are risks, knowing if there’s something we need to know felony-wise and we've hired people based on their background checks. It’s been great and pleasant and we’ll continue using them.

We've been using GoodHire for five months now and so far, it's been good. It's simple, especially if you use computers and if you're used to any kind of CRM or web-based software. They flag the court things and do county checks for criminal backgrounds, which give us a broader picture of the individual.

GoodHire was very detailed and everything was pretty quick.

I found GoodHire from a Google search and went with it considering the cost, among other factors. Using it has been fun, simple and easy to do. GoodHire has done what we needed it to do and customer service has been helpful. They answered and explained whatever questions we had. Overall, they’ve met our expectations

GoodHire is fast, efficient detailed, and user-friendly. Occasionally, I have had to call their customer service and they've always answered my questions. Working with them has been good.

The person before me had GoodHire in place so I carried it on. It’s been easy to navigate and fast to utilize and my interaction with the customer service team has been fine. My account got messed up one-time by operator error, myself, and they fixed it for me pretty quickly. They were great and easy to work with in getting the information I need.

I’ve been using GoodHire for a few months now. I like that I’m able to enter information, or if I don’t have it or don’t have the time, I can allow the person to enter that information. If I enter something incorrectly, I contact the customer service team on the phone or through chat. They’re able to handle that for me and it has gone very well. I also like the ability to file the credits in bulk so that every time I run a background check, I don’t have to pay for it. I’ve had a great experience so far.

We use GoodHire for background checks on pre-hiring our employees. It's self-explanatory on the website so it's easy to follow through. The information we were given was exactly what we needed. From what I have experienced, it has been useful, and they were easy to work with.

In April this year, there was an HR conference in Utah and I came to know of GoodHire. We used a directory before but we started using GoodHire in May. It's super easy to use and it's more than what we have. It's convenient and it does the job.

GoodHire's cost is reasonable and it's very simple to run a background check with them. I can request whatever I need and I don't have to pay for things I don't need. I've been using GoodHire for a couple of years now and they're a very easy company to work with. They meet our expectations and I'm very happy to be using them.

Using GoodHire is easy. It has all the stuff laid out for you and you just have to fill in the information. Plus, the information we receive is acceptable and is sent in a timely manner. One time, one of our background checks was processing for a long time, but they were able to resolve that quickly. I like GoodHire. It's efficient and accurate.

I’ve only been with the company for about 60 days and it became part of my role as HR to review GoodHire. Typically, we outsource through ADP or another provider that usually handled all of our job postings or requisitions. I’m not used to having to go out of a system that you’re currently working in to access information, log in to a different system and a paid system at that, and the way the information was provided back to you and the timeliness. Usually, it takes between one and three days turnaround period through former sites that I’ve used. It’s a different process, new, very detailed and I like that the historical data is there if you need to access it at a later date. I would utilize it for personal use but not for professional. It’s convenient, especially for a smaller scale business but on a larger scale corporation, not so much.

GoodHire did what we expected them to do. The service has been fast and the information has been good.

We liked GoodHire's cost. We looked to our benefits and payroll people and other companies were more expensive. We also like their system. It is fantastic, extremely simple and easy to use. As soon as they get their reruns through the lab, the turnaround is fast and it's very good. I get the job done in three minutes. What I do is that I get the full legal name of the individual and their email address. I tell that individual to check their email as they're going to get something where they have to submit information, and they usually get that the same day. They provide their Social Security number and within 48 hours I have my report. I get emails saying that they're working on it, and then an email saying that the report is complete so I know when to log on.

I did an internet search and GoodHire was on top of the list. We used another background check provider before and they were less organized. They did not have accurate information on requirements and it cost us money. But GoodHire has their staff together, operates well and tells us what we need to know. They were professional, courteous, accurate and very helpful too.

GoodHire is all in one and it's really amazing. It's user-friendly and I like how it emails the actual person who's being checked, so then they can fill out all of their own information. It really makes it easier for us. Their customer service reps have been great and their system was excellent. We'd recommend them.

GoodHire has good pricing and using it to run a background check has been very accurate. Their customer service has been great. I had to call them a couple of times because they didn’t share all the information in some of the reports, but they issued a refund and told me exactly what they introduced recently to the new reports. Also, the turnaround time to receive an information back varies. Sometimes it's two to three days but it could also take up to two or three weeks. But so far, it has been very easy and convenient to use and we were happy with it and we like to keep on using it.

We had to use GoodHire for a job and it was a good experience. We used a different background check before and GoodHire is as good but more user-friendly. Also, it is easy to run a background check. Their rep I spoke with was friendly and made it easy for me to set up my account.

We just started doing background checks and did a little research. We got a couple names of providers from our attorneys and started with GoodHire. The ease of its use is huge so we stuck with it. It was awesome and it works very well but we had an issue with the timing. Sometimes, we've had very quick turnaround with start dates on employees recently, and we had a delay due to the information coming back. We would reach out to GoodHire, ask them what the delay was and if it might have been somebody not getting back with them. Other than that, our dealing with their customer service team had been very wonderful and they were easy to work with. We’ve been very satisfied with GoodHire and we would recommend them.

I was doing research online to determine what the best service would be for my business and found out about GoodHire. I decided to gather a couple of questions and contacted customer service early on thru chat function and thankfully, that worked. By having the candidate fill in the information that's required, it makes the process an easy, two-minute exercise for me and I have a lot of turnovers, so that's important. If I enter the information first thing in the morning, I get results in the same day. I thought it was three days but it was a lot faster. GoodHire exceeded my expectations.

I would recommend GoodHire. They made it easy do the background checks and the drug test. The previous times I used them were fine but I ran into a couple of problems with my last experience with them. We didn’t get copies or notices of their report that was run and then there was a drug test and we didn’t get the results back. I had to contact GoodHire and the company that performed the drug tests a couple of times because there was an issue with GoodHire receiving the drug test from the company that did it. But, the customer service at GoodHire was always helpful and tried to get things resolved whatever it may be.

GoodHire's process seemed smooth and easy and when I called them, they were helpful. It's what we were looking for. Using it has been really easy. I just go online and sign in, I click that I've got a new person I want to do a background check on and then they send out an email to them and to me. The turnaround time has been good. And when I call, I felt like my questions were answered. Their team has been professional, knowledgeable and easy to work with. We've been happy with the results, so we use them.

I was with a different background check provider before when all of a sudden I had a bad experience. I was locked out of my account and I couldn’t talk to somebody. I couldn’t use the service and since I needed to background check our new hires, I started searching online and found GoodHire. I’ve used GoodHire for about six times now and the system was easy to figure out and use. The members of their customer service team were all very helpful too. It’s been a good experience with this company.

GoodHire was already established here when I came to this company. It is user-friendly and it meets the expectations of the company perfectly. It’s quick and easy, it meets all my needs, and it makes my life easier. I love GoodHire.

I did an evaluation of background check providers and the process with GoodHire was all done online so that was pretty simple. Users could input their own information which at that time was cost effective and their website worked as expected. I also had a great interaction with their customer service team when I was getting set up. Other than that, their product worked seamlessly so that seems to be enough to keep me going back.

Our company has already been using GoodHire before I got in. GoodHire has all been good for the company and it's easy for me.

We were using GoodHire from our previous employers and everything worked smooth. First time I used it was in August and it worked fine. The experience was good overall.

I read about GoodHire online and I wanted to try them to see if their system worked, and it did. The instructions were not that easy because I had to call them to clarify. Their customer service reps answered my question but I wish they had a better description online. My experience with their system has been fairly good so far but they still haven't given me a good discount.

Using GoodHire to run a background check was very easy and anyone who could follow the steps could use this program with no problem. It was easy for me to submit background checks and find the information I'm looking for. Plus, we've had good cooperation with everything that we had processed through it. Everything has worked out really well for us and it did the job that we needed it to do. It's helped me a lot and answered a lot of questions for me. I've had a few questions and the customer service reps were very cooperative. They've helped me solve problems and understand some of the steps of the program. I appreciate all the help they've given me. It's a good program and I would highly recommend it.

GoodHire seemed to be the easiest to use and they're quick. The system operates very well and I receive email through the whole process, so I like that.

GoodHire's service for a background check was easy because it was all handled online. It performs high based on our expectations. The results were rapid but the hardest part was getting my employees in for a drug screening. I also had an issue with one of my candidates and then I spoke to somebody from GoodHire on the phone. There's a long social security number and GoodHire cleaned it up. They helped solve the issue and it went very well. They're professional and the experience was painless.

Using GoodHire to run a background check is simple and inexpensive. It's also intuitive and has met my expectations. I have called their customer service team about three times with regard to several things and they resolved the issues immediately. I'll continue to use them.

We used a service called ST Background before and it's more of a construction industry specific company that some of our customers use, but they have some limitations. They did not also do credit checks and we need to include it with a new hire, so we looked for something else. I run the GoodHire checks when we need them and it is really easy to do, and for the most part, the turnaround time has been quick. We had one case where it took weeks to get back because it was searching records in Florida and they were having weather issues.

GoodHire is a great tool that’s easy to use online. We've used HireRight, Sterling and Pre-employ in the past, but with GoodHire, it's been good and everything's been really quick. It’s also straightforward. The only thing that could be better is setting up a business or credit card account so multiple users do not have to put in their old credit card each time they were logged in. It would be nice to just have a company card to bill on file.

I've been happy with GoodHire. I've done two international checks and they came back relatively quickly. The ones around here were quick. The process was intuitive. The only thing GoodHire could improve on is saving the payment information as well as improving the partners they're with because from what I've heard with the employees that were sent through the process, the facilities were not very good. But the service was on par with my expectations.

My driving factor for choosing GoodHire was the cost. Their background check service was easy to use and pretty straightforward and it gave me what I needed quickly. The process from when I started until I got the result took about 48 hours to complete. Everything was great and I would definitely use them again if needed.

My company serves a very regulated industry and I was getting more comprehensive demands from my clients about the kind of background checks that they do on my people that an old company that I use could not fulfill. So, I started looking for another company that has more options. GoodHire was easy to use and had everything I needed. It was certainly intuitive. Plus, they are a lot friendlier. For most of my checks, the result came in just a day. There were some delays, though, from requests that needed some further sign off from the employee directly. Those were not quickly and correctively communicated as they could've been but once we figured that out, it was easy to move forward.

GoodHire is easy to use and they’re professional and pretty knowledgeable. The system operates good, but I think we can get the report sooner.

GoodHire is very user-friendly and easy to use. I’ve never had a problem with it and if I do mess up something, I just call and they fix it for me. The system operations are very good, and their customer service is wonderful. Their background checks usually take around two days from the time the potential employee puts their information in, if there’s no drug-screen included, and they’re not in Pennsylvania. Pennsylvania is their motor background, so their motor vehicle check takes longer. But once that’s done, it’s a 24 to 48-hour turnaround.

Our experiences with GoodHire have always been positive. Although their price was a little higher than some of the others, their service is good and they’ve been a valuable partner to us.

I submitted my information when I was hired through GoodHire and I also conducted a background check through GoodHire for a new hire that we had back in August. It's extremely easy to run a background check with GoodHire. It's efficient and effective. We get the information really quickly and if anything pops up, it's an immediate red flag within 24 hours.