GoodHire Reviews

GoodHire is an excellent company. It was quick and easy to run a background check through them.

Utilizing GoodHire to run a background check is super easy. The people who work for the company are fantastic too. Every time I had a question there, they had been quick to respond and take care of any of my concerns. GoodHire is straightforward.

I did a Google search on background checks and GoodHire was recommended. Using it is easy. Once you get set up with the account, you go in and type in the person’s name and his/her email address, and then they send a link out to the person. They fill out the background stuff and all these stuff goes on in the background, and then you get a report. It usually takes three days to get them back after I fill out the application, but with the whole lockdown, it has made things take longer because the courthouses have been closed. Still, overall, it is a good service and I am happy with it.

I was reading an article and it led me to GoodHire and another company. We have an operation in Florida and they had contacted a couple of local options. In the corporate office in Virginia, we're not very happy about the way it was presented and we gave GoodHire a try. I like the ease of navigation of their system. You might be a little bit confused the first time when you're filling out the form that says "save or continue", but their team is so good. I've tried all forms. I've called them, emailed them, and we've done chats. It doesn’t matter which method of communication I choose, they are very responsive. There is almost no wait time and they are very knowledgeable. They don’t tell you to call back later nor do they transfer you 20 times. Whoever answers that phone stays with you until the issue is resolved. We are planning to stay with GoodHire and will continue to use them.

The company that I worked with hired 150,000 people a year and all of the employees were put through the screening process. Sterling was a very large vendor of the company I worked with. But the company I'm with now is very small. It’s a boutique firm. GoodHire was referred by ADT and the experience with them was much easier than it was with Sterling. The issue there was with volume.

It was very simple to set up things with GoodHire. I needed to run something right away and they were honestly the quickest and easiest thing for me. I started my business in January. I have hired 12 people and I've used GoodHire for that process. It's basically just me. So, as a recruiter, it's nice not to have to do the other stuff like running background checks and all the other things that go with hiring someone. It has been very easy to use and it lets me focus on my business. But I'm currently running into some issues at the very moment. I'm not getting something back that I ordered a while ago. But they've been good at communicating with me on these things.

For a potential position, I submitted requests for employment background checks to GoodHire. For the first prior position, I had been promoted 2 times while with the employer. GoodHire only reported the lowest title. Therefore, my new employer thought I misrepresented my titles. When I contacted my former employer, they advised they had provided all of my titles to GoodHire. For the second position, I had been promoted 1 time. Again, GoodHire only reported the lowest title. Therefore, my new employer thought I misrepresented my titles. When I contacted my former employer, they advised they had provided all of my titles to GoodHire.

Good Hire went way beyond the limits of an proper FCRA compliant background check. They reported some old charges that were over 15 years old when the company only asked for 7 year history. Then misrepresented a 13 year old charge as a financial crime when it was actually a driving infraction. This cost me a great job opportunity. A lot of people may not care about what happens to someone like me but I have paid many times over for everything I've ever done and don't need crappy companies like this going above and beyond to prevent me from getting a decent paying job. This is a sorry, irresponsible, highly inaccurate company in my opinion. If they reported my info wrong they can do it to everyone.

I recently obtained a contract job where I had to use GoodHire for my background check. I work as an independent contractor (freelance teaching artist), and I do about 25 background checks a year because I interact with minors. What I have learned today is that GoodHire is the cheapest of them all, and if you use GoodHire, you get what you paid for--they are the worse at doing background checks.

This background check company profits from exposing the misery of others. How is it that in America a person will never "pay their debt to society"? We scream equality and non judgement but are unwilling to give second chances to people who have made mistakes. I made mistakes in my youth and have tried desperately to put that behind me. I've been sober for 15 years. Served my time, paid my fines, petitioned the courts for my rights back and been fairly successful in these endeavors but I still can't get a job because companies run background checks for even the crappiest jobs. It would be one thing if the background check only went back 7 or 10 yrs. No - they go back forever. I guess I'll have to resort to criminal activities to support my wife and kids because I've been trying for years to get a job and can't. Thanks GoodHire for profiting from my misery. I hope it comes back to you tenfold!

The Starter package says "Search for your name in nationwide criminal, and sex offender databases." The Basic package says that in addition to the those offerings it will "Expand the search to include domestic watch list, SSN trace, and ASSOCIATED COUNTIES." It did not give me the criminal for my associated counties - that was the whole point of ordering the basic instead of the starter. They claim that county is not included and maintain that you have to pay even more if you want that info even though it clearly states when they are trying to get you to buy your info that county is included in the Basic. Company refuses to respond to refund request and I have to file a dispute with my credit card.

We’ve been very happy with GoodHire. Using it to run a background check is quick and easy.

GoodHire was the fastest as far as credentialing and they are always available. I had a situation where I needed to get another copy and they were very accommodating. That part's the best. It’s required by the state of New Jersey to do a background check on any of the people we hire and we’ve been with GoodHire for many years. We've probably done 50 in total. I get a discount if I run a certain amount of time. If I do a pre-package, I get something like a discount for every five. GoodHire has also optimized their website. It used to take a couple days to have a return but now it comes back pretty quickly. It would actually not be that big a deal for me to make a phone call to GoodHire but I end up just running it straight on the website and it’s pretty easy. It’s the best.

We only run the basic background checks and GoodHire is very quick as long as the information is clear. However, it takes a long time if they find something on an employee that has to be checked out and verified with some agency. That can be a lengthy process, but otherwise, they are very quick and efficient 99% of the time. When we had a report that took five days to get done because they had to verify the information, they gave us a partial refund for the delay, which was awesome.

GoodHire is great. It’s really fast. It really keeps you updated on the progress of checks. And when I have problems about logging in or just asking, “Why is this taking so long? We really want this person to work for us,” they are really good at explaining why and how long it might take when there’s a holdup with the courts. I think it’s a good way. I like the options they have. Our candidates fill out their personal information. If we haven’t hired someone yet, it’s better for them to be able to provide their Social Security and more personal information like that even though we would keep it confidential. I like that option because I personally value privacy. So, this is like we do the background check, but I always pick that option for them to complete that part. I think that’s good.

GoodHire is easy. And although I've had some issues, it had nothing to do with them, and they helped me get it resolved quickly. For instance, they were taking a long time with some counties, but they were able to expedite and push things along. They've been great.

When we decided to use GoodHire, the reviews, the information that was produced, and the turnaround time were the deciding factors. Using them to run background checks has been a good experience. However, a few people get confused when putting in their own information and getting the receipt or when making sure everything was in properly. GoodHire has great customer service though. When I reach out to GoodHire for accounting information that may have not been reported, Scott, my account rep, has been very good.

I'm a candidate who had a terrible candidate experience using GoodHire. 1 - I provided an email address to verify my employment. Instead, they did not email this alias and closed my check with a flag on my employment history! This could have jeopardized my entire job! When the HR person at my future company emailed me to inquire, I told her to just email the address I provided. She then said she would do so and asked me to re-open a whole new check. Which brings me to 2 - the loading of the GoodHire page is extremely cumbersome. It took two support tickets and one of the suggestions was a 14 step process that involved only loading it on a desktop, on chrome, after clearing all cookies, caches, browsing, and download history for all time — on an older laptop that takes quite a long time! Easily spent 40 mins before even getting to their site. Poor candidate experience and inaccurate, incomplete results.

(1) Goodhire is easy to integrate with systems and they work really fast, but experience shows that once they have released a report, correcting inaccuracies is difficult if not impossible.

I found GoodHire when I was working at another company. When utilizing GoodHire to run a background check, the process is pretty intuitive. Some of the counties take a long time to get back, but I think that's a jurisdiction level and maybe not a GoodHire problem.

I previously used IntelliCorp as a background check service provider and GoodHire is better. It is easier to use and has better and clearer pricing too. I like them more. The best part is it seems a little bit more flexible as far as just dealing with an actual customer service person to set it up so it’ll work the way we need it for.

Using GoodHire to run a background check seems to be easy. I like that it allows the candidate to kinda do it like they're in charge of their own. I just basically send their email then they have to do it. I put the ball on their court. The system is great. The lady that helped me get set up was super nice, helpful and friendly.

I was searching for a background company online. I was looking for somebody who could give information and consent for our new contractors. The previous company that I used didn’t do that but the guy from there that I talked to was really nice and told me that GoodHire does what I wanted and that I might want to call them. It was easy setting up an account with GoodHire. I spoke with somebody who was very good at helping me do that. GoodHire is easy to use. The background check comes to me really quickly - usually less than 24 hours. That's great.

We signed up with GoodHire a few years back. Our experience with them has been pretty decent. I used them just last week to do background checks when we had two new hires. It was easy to use, and it was pretty simple to be able to get the candidates to the next step. It’s nice that it’s all on the computer and we didn’t have to fax anything.

We used GoodHire on the recommendation of our HR administrator, TriNet. It’s working pretty well at this point. In fact, I have to issue another background check for someone that’s starting at the end of September. The system is user-intuitive. It's just that when we were getting started, I had a plethora of emails that was not welcomed, but I addressed that and it stopped.

We've been with GoodHire for about six months and so far, using the website has been good. But if we can negotiate a bit on the pricing, it would be great. I have another hotel and we are considering using GoodHire for it. Right now, we are with a different company, but we could probably bring more business to GoodHire.

GoodHire is a very simple program and is extremely easy to use. It normally takes a day or two to get the report back, though there was one time when it took over two weeks, but that was because the employee had lived in numerous states. That was the only time that we wondered what was going on and why the report was taking so long. It’s a good experience overall.

We have GoodHire integrated with our ATS system and it really simplifies things for me. If I wanted to send a job offer to a candidate, I could just run the background after sending out the email with the offer letter in it. Everything’s also made clear and acknowledgements are automated to pop up with any request I might have, which is great. I really love that. And I really like that everything’s stored away on their website. I’m really enjoying using the service. It’s just a bit overpriced. I’ve used a similar service which isn't as expensive. Still, I am satisfied with my experience with GoodHire and the overall process. Customer service is great, too.

TriNet was running checks for us before using a different provider. Then we switched to GoodHire and it is the first one that we are doing it ourselves. So far, it’s been super-easy and pretty straightforward to use.

We outsourced our payroll service to a third-party and whatever they used, we went with that. They provided the reference for GoodHire. Utilizing GoodHire is pretty easy. I supply the information to our payroll company and they run it through. They deal with GoodHire and come back with the reports.