Medical Guardian Reviews

I'm 72 and I'm having a little problem with arthritis. My legs are giving me problems, and I live alone, so I decided it might be a good time to start having a backup in case I fall and need to get ahold of somebody. I chose Medical Guardian myself when I saw the name advertised. It sounded like a good deal. I don’t always wear the device but it makes me feel good knowing that I have it. I have the Mobile which I wear around my neck and at night, I put it by my pillow. Every other night, I have to charge it. I’ve had it for five months and both the equipment and the company has been very good. I contacted them and they were very cooperative.

I fell getting out of my bathtub on Tuesday, I pressed my call button and within less than a minute I could hear the monitor, but they couldn't hear me, (my bathroom door was closed). Within a minute my phone rang, and it was the dispatcher Medical Guardian on the phone. She asked me what happened, and if was I hurt. Told her I just needed someone to help me get up off the floor. Within minutes the EMT were at my door, they had the number for my doorlock from the dispatcher and there they were helping me. Thank you, Medical Guardian, you lived up to everything you said this protection would do. I am so happy that I chose you for my protection.

I love that they alert me when the battery life is too low so it can be charged even when away from home. This feature gives me peace of mind the my family member is always able to get help when needed.

I'm living by myself and my previous medical alert device was messing up and sending messages that I needed help when I didn't need help. It sends out an alert every time I bump something or hug somebody. I switched to Medical Guardian and I like that the alarm doesn't get set off so easy, although it takes you a little bit of time to hold it down to only second or two. I got two daughters and a whole bunch of grandkids and they're all happy. Having Medical Guardian sends help to get people and the family peace of mind. I would recommend their company.

I’m 86 and my husband’s 87. Also, I broke my shoulder one time and I fractured the other shoulder. Plus my husband’s not very well now. Our cousins live around the corner, so mostly they’re concerned and they are good to us. Someone insisted we get the Medical Guardian and bought it without our knowledge. Then we paid of it. My husband hated it but I know it was considerate of them and I know it’s a good idea, so I don’t mind having it. I’m glad we have it, but I’m glad we haven’t had to use it.

My daughter signed me up for Medical Guardian and I have the device on my wrist all the time. So far, it's been fine. I haven't had any unhappy experiences with it at all. If I need help, I push the button and it makes a big noise in the house. So then someone comes and help me.

My mother is weak and we didn’t wanna have her fall when we were not here so we got Medical Guardian's alert device for her. The base sits on the table and she wears the pendant around her neck. She has had the device for three months and it gives us peace of mind that we could be notified if she should fall. She has pushed the help button a couple of times by accident and we've tested it to make sure that it works. It works and the Medical Guardian team was able to respond in three minutes, but it could be a little faster. So far, though, Medical Guardian's alert service is working out well.

Any time I have had to contact Medical Guardian they have responded quickly, always friendly and able to answer any of my questions. Thank goodness I have not had an emergency but it is nice to know they are there.

I have been very pleased with my Medical Guardian Service. Upon activating it I needed to use it two times in the first two weeks. It performed exactly as I was told it would. The only thing I am not happy about is the little wire that hooks the button to the lanyard. The ends are sharp and the wire is not strong enough to hold its shape so the ends stick out and scratch my skin. I have to tape it up, which makes it look less than neat. I am very happy that the button does not engage so easily that it goes off unexpectedly. It has to be pushed intentionly. Very satisfied!

I had Lifeline for a number of years and it would always go off when I was trimming the bushes outside if I rushed against something. Then, people would be coming to check and see what was wrong with me or if I’ve fallen down. After a while, I got frustrated and I tried to get two answering devices, one you wear and one on your wrist, and they wanna charge me $70 or $80 for each of the things. I said no. A year later, I saw an advertisement on the television. It was a local thing. I live alone and I’m approaching 80 so I should do something. I got it and I’m happy with it.

My wife died and I’m alone but I didn’t want my kids to worry about me so I decided to buy a device from Medical Guardian since they were very highly rated. I got the model with the thing around my wrist and the thing on the belt. I wear it everyday and I’m pleased with it but I’m glad I haven’t had to use it. Although, there was one time when I checked in to see if it was still working and everything seems to be fine.

I’m 82 years old and I live by myself. My daughter-in-law was concerned that I couldn’t help myself if I fell, so she insisted on getting a medical alert device. I got the Medical Guardian and I wear it around my neck. I test the machine once a month to check if it is still working, and the response time has been okay.

A rep for the company contacted me and apologized. They found the package and all seems to be squared away.

I think Medical Guardian is top notch. From my initial contact they couldn't have been more helpful. Their customer service is great as is their product. I sleep much better knowing my mother has a Medical Guardian in her home.

I am very pleased that I signed up with Medical Guardian. Used them twice. Very courteous and very prompt. Gives me a good feeling knowing that I can rely on them when in need. Plus, knowing that I can go anywhere and be able to reach them thanks to the remote speaker.

My kids wanted me to get a medical alert device. I've had the service of Medical Guardian for three months and since getting it, I feel help is available. My daughter tested the help button and their team answered in a few minutes, which was okay. But I would like to have and I certainly would appreciate getting the owner's manual with directions and timing that should have come with my packet since I did not get that. Nevertheless, my experience with Medical Guardian has been all right and I feel more confident having their service.

I have two handicapped boys here and I am 76 years old. If something happens, nobody would hear me up here. We were referred by a company and I got a Medical Guardian. Their reps were friendly and I feel good having the device. I've had it for about five months and it's stationed in the bedroom. However, it goes off every now and then. A roll of paper towel hit on it one day and it went off. But I recommend Medical Guardian.

My dad is home alone. He lives with me, but I go to work in a course of the day. We got a medical alert device for him from Medical Guardian. I have peace of mind knowing that he could press the button. Medical Guardian could call somebody just in case I'm not home and he can't get to a phone.

With the medical alert service that I had before, the device only held a charge for five hours. So then I went online and looked at different ones and Medical Guardian's device holds a charge for up to five days. But I charge my device after three days and I don’t let it go for five days. Medical Guardian is also more dependable than my previous alert service and I'm very satisfied.

My husband had a very bad stroke. Though he's functioning, he's himself around the house. We got a medical alert device to be able to leave him just a little bit. Also, if he is alone and he's so scared, he can push it. Medical Guardian offered the equipment for free which was nice. The initial when they came was great. Then, they helped us through the phone to set everything up. We went with the Freedom model and it has a watch and a button. We have both but he prefers the button. The watch is kinda buzz and it irritates his skin on his wrist.

I’ve been passing out and waking up on the floor and couldn’t get up. But since I’ve got my Medical Guardian device, I don’t really worry about it anymore when my wife and brother-in-law leave the house while I’m here alone. I wear the device and don’t even notice it being there. I’ve tested the system out and their response time could be a little faster. Despite that, I’m completely satisfied with it. It’s a good idea for someone that in my condition to have it.

My mother-in-law is 84 years old, and she’s on hospice. Based on the reviews and the prices, we got her a Medical Guardian device. So in case she’s alone and she falls or she needs assistance during the night, the device is there to give us peace of mind. Also, everybody that we’ve worked with at Medical Guardian has been good so far.

I fell on my porch and that was what showed me I could have been there for hours before anybody saw me. I couldn't crawl off the porch in the living room because it was like a half a step up to go through the doorway and I know I couldn't make it. After that, my daughter decided to call and ordered the Medical Guardian for me. I wear the button around my neck every morning and at night when I go to sleep, I take it off. I feel better now that I have it and the feeling of being more secure is worth having it.

A nurse told me to go with Medical Guardian and I don’t like the pre-sales. They give you things that you don’t need. They don’t give you the pricing that is around for discounts if you call in randomly and I was disappointed. I’m younger than most people who would need something like this and a little more savvy. They should just be in the moment with the person that they’re talking with. They shouldn’t talk down to people.

I underwent 2 complex spinal fusions in May. Since I live alone, I reviewed medical alert companies. The reviews for Medical Guardian were mixed but positive overall. I originally ordered their best package with coverage for outside trips and all of their devices. It was way over my budget & probably ordered under the haze of anesthesia! When I arrived home, my caregiver/friend discovered what I had ordered. She called the company and said that she needed a refund and a different package. She spoke with KATRINA in the cancellation department. Katrina was very courteous and explained my current package and less expensive packages as well. She was very understanding as to why & how the most expensive package was ordered. At the time my friend called, she had recently signed up with Medical Guardian as well and had received a special promotional deal.

The 'Fall Alert' went off three times in the last few weeks. First time when I reached into my closet to take out a pair of shoes. "Are You O.K. Do you need help", I responded 5 times, "I'm O.K. I don't need help." Next came a phone call and I repeated everything I said. Then they told me they probably couldn't hear me because the signal was only at 26%. I had charged it overnight. 2nd time I had showered, shaved, got dressed and walked into my living room to see an ambulance in my driveway. I explained everything as I've stated above but I did not hear the alarm, nor the phone call. This morning while standing in the kitchen I reached into our silverware drawer (waist high) to get a spoon. It went off again, both myself and my wife were yelling, "I'm o.k." etc. The phone rang again.

Our family does not recommend doing business with Medical Guardian. In July 2018, we heard about a promotion of 2 free months and a $30 month cost after that. Within 1 1/2 months, our credit card on file was charged $550! In speaking to Guardian about this, they said the Sales rep explained this to my mother (85 yrs old). I am her son, and I can say with 100% certainty that if the Salesperson explained she would get billed $550 (they say the promotion was a full year upfront payment), or even if the device they sent was $50 a month, not the $30 we all expected, we would never have agreed to this. Our advice to others is be very careful about Sales talking to an elderly person without giving cost specifics. Due to this predatory business nature (or even this perception should Guardian be defensive), we are returning everything and demanding our money back.

My daughters chose Medical Guardian for me and they took care of everything. It's a sort of security and it makes them happy. My daughter checked the device once or so and other than that, there have been no problems at all. The most convenient way is to put the thing around my neck. I'm satisfied with Medical Guardian.

I had a tumor on my brain and I had surgery. I also fell out of bed twice before so I got a medical alert device from Medical Guardian. I felt very secure when I was using Mobile Guardian and it was helpful knowing I got it but I lost it. Still, I would recommend it to anyone as they're aging.

The plan I enrolled in allows me to take emergency receiver/transmitter with me anywhere I go in the U.S. I am a single female 75 year old full time RVer. I am in the small rural town of Andersonville, Ga. I accidentally pressed emergency button just a little while ago and they answered right away and asked me if I needed help. That was very reassuring. A monthly test assures me the equipment is working as designed. The cost of my plan is very reasonable. I have already recommended it to my friends who are widows. I am using a rollator transport chair to go down to the Civil War Village and take my receiver/transmitter with me. It is as though I have a friend with me. George ** and Shadae ** were the two Customer Reps. who did a wonderful job initially helping me find the right plan for me and in helping to set everything up. Good job you two??? I am a happy customer??? As if you can't tell already.

I purchased the Classic (for use with landline) in 2015 for my mom who lives with us. When testing, the response time was good and we fortunately did not need it for an emergency. However, this summer (2018), the power went out and the unit did not work. The battery backup did not come on either. I spoke to customer service as well as a tech and at the end of it all, we decided to switch that unit for the Home Guardian which works off of AT&T cell tower. I had told them that I cancelled my AT&T service since coverage was not adequate but was told that would not matter.

Besides the numerous calls regarding the device NOT working, we had the device go off on its own - many times, and 1 time did a TEST call... no response, 4 hours later - paramedics show up. When we FINALLY received a replacement device, guess what? Didn't work... NOT only that, since we were sent a new device to activate, once I made that call to activate it (and it didn't work) the old device wasn't working, because at that point, it was considered replaced. So two devices... NEITHER worked and I was told that I would get a call back that night to resolve the issue, nope, the next morning. I just don't get it... Too many people rely on your devices. Patiently waiting on a full refund.

Misspelled name & wrong phone number on contract: bad sign. Never corrected. No belt clip-on and neck lanyard breaks instantly: worse sign. Alarm triggered 4x in 1 day; no reason. 1 night the fall alert brought Fire department trucks at 1:30am & at 3:45am - but I didn't have fall alert & I wasn't even wearing device! Still, no live response call from operator, just a recording that someone would come: Worst sign. What if I'd actually needed them? Worthless company and product. Misleading rave reviews. Switched to Bay Alarm: Happy.

I personally don’t recommend Medical Guardian. I bought medical guardian for myself due to serious heart conditions. The device has died several times when I’m in public because the charging port doesn’t charge the device well. It’s obvious some of the individuals that work for their customer service department truly hate their job. There is a lady named Danine at customer service and she was horribly rude to me several times when I’ve called on different occasions. I filed a complaint with the supervisor and she is still being rude. Originally when I signed up for the device Danine wouldn’t confirm with me my monthly amount and got nasty and stated she shouldn’t have to do the math. Very unprofessional when I’m paying them for a service.

I am pleased to "eat my words". As promised, Medical Guardian sent a refund check and life is good. Investigation took awhile because so much time had passed (my fault), but they persisted and resolved the problem.

After a year of having the service and my father refusing to use it, I decided to cancel the service. The first time I called, I had to wait on hold for a full hour. I then had to convince them to cancel the service. I was told I would be mailed a return label. The return label never arrived. When I was billed for another month, I called back and was told the label was shipped to the wrong address. I then received the label, this time via e-mail. I shipped the equipment back and yet I received another bill. Today I called to ask why I received another bill and was told they have not received the equipment back yet. They know it was shipped but they don't have it yet. So I am now paying three extra months for a service that was never used. They make it very easy to sign up, but when the service to no longer needed it is extremely difficult to cancel. It's unfortunate that they do business this way.

DO NOT BUY THIS PRODUCT. The concept and company are great and so is the product. Unfortunately the charging station is so poorly designed the device fails to charge most of time. I have had the same issue with 4 different devices. The company admits there is a problem and said they are designing a new docking station but keeps selling garbage. I get alerts that my mother’s device cannot make emergency calls because battery is dead more than 50% of the time. DO NOT BUY THE Active Guardian. I am an accomplished Aerospace Engineer and assure this something that you DO NOT want to use as a life saving device for your parents. More questions, please email me and I will provide a prompt response and can provide video evidence or be willing to talk on the phone.

This company is grossly incompetent and should not be providing services to the elderly. My 78 year old mother was wearing her Medical Guardian around her neck when she had a fall in the middle of the night. She was lying on the floor and very confused and disoriented because she hit her head but she pushed the button to get help. She spoke to someone 3 different times and she told them she had fallen and could not get up. She was too panicked and confused to have a coherent conversation so they just hung up on her.

This product was purchased to assist my mom and served its purpose until I had to cancel the service as my mom no longer had capability to use. Over a 6 month period and several calls asking to cancel and being told to expect email of instructions on how to cancel turned into a nightmare... First of all each time I called they stated an "email" would be forthcoming that each time never came... Each call made to cancel resulted in me having to call again to cancel with no success. And today finally after speaking to at least 10 different reps and yelling to please let me cancel literally begging to allow me to pay this off I hope finally has ended this upsetting situation. A place in my opinion that did this is a scam for poor seniors who are vulnerable. Shame on this company... I was compelled to write this as I hope no one will have to experience what I had to just to cancel a service that wasn't needed anymore. Again shame on them.

If ZERO stars were an option, I would give that rating. To date, we have been charged $1400 for a system that didn't work. We were overcharged the original amount quoted, then the system wouldn't work, then they refunded the incorrect amount, then - after I specifically requested that they simply close the account - they charged us $700 for the "lost" units that they had sent us. You know - the units that never worked, and that they never even once told us needed to be returned. This company is NOT trustworthy, and has no idea what they're doing. STEER CLEAR!!!

As your parents get older and their health declines, you want to be able to protect them and help them out whenever you can. Unfortunately most of us work during the day, and are unable to take care of our aging parents like we would want to. Medical Guardian alert system has given our family peace of mind knowing that help is available at the push of a button. My dad has only had the system for 5 days and has already needed to use it. He fell early in the morning and used his medical alert system to call for help. Thank goodness for Medical Guardian system because dad wasn't near a phone. The ambulance and paramedics arrived quickly and had dad in a chair before I got there. As far as I'm concerned the system has already paid for itself!!!

Medical guardian contacted me promptly after writing this review, and we came to a fair compromise regarding the remaining account balance.

I bought a Home Guardian for my 97 year old aunt. We decided to upgrade it to the Active Guardian. Last week I spent over 1 hour on the phone Tuesday - calling in from 2 separate telephones, 2 separate call in numbers and could not reach anyone. I finally called my salesperson who also tried connecting me to customer service - I WAS TRYING TO ACTIVATE THE SYSTEM. After an hour and 45 minutes I got someone who could not help me, was transferred to a manager who could not help me - who said they would have tech service call me the next day because something was not working with the unit. Wednesday - all day - no one called. Thursday, another hour and 40 minutes trying to get thru to anyone to help ACTIVATE THE SYSTEM to no avail. Friday AM I called ASAP and demanded another unit be sent out because the first one would not activate.

I have had the most horrible experience with this company. I ordered a unit and told it was $39.95 per month. Within 5 minutes my Visa was charged $600.00US. When I contacted them I was told it's a deal, buy 8 months get 2 free! Oh great deal! I immediately cancelled my order. The company sent out a unit anyway and now want me to pay to return it. I would NOT recommend this company to anyone. Beware.

Fall Detection Pendant - Very dissatisfied with this product. You have to pay extra for the pendant to detect a fall (about $10. a month). Received the pendant, thought all was well. Then for 9 months a fall would be detected when my 91 year old mother was sitting down, in bed or sitting at the dining room table. There was no fall. Then two days ago, she fell. Did the pendant detect the fall? NO. I was told that the pendant DOES NOT ALWAYS WORK and you must press the button on the pendant. Too bad we were not told this. Fortunately she was not hurt and I was in the next room. Will not be continuing with this company. Make sure you know exactly what you are getting and determine if you want to pay the extra for something that is not guaranteed to work.

It takes over an hour to finally talk to a real person when calling customer support. I paid for and was promised overnight delivery, but it did not arrive. When I finally talked to a real person I was told it did not ship out in time for overnight delivery even though I ordered it early in the morning. My neighbor's wife died Christmas day and he is 90 years old, alone and prone to falling. I am now faced with another three days of checking on him every few hours to make sure he is OK.

I wear my Medical Guardian device around my neck 24 hours a day. I am old and on a walker and I live by myself. I punched the button once when I fell going to the bathroom and I had an ambulance and even the fire department out in front. They all came to the house and picked me when they found me and away they went. It was really neat. I like Medical Guardian, I'm happy with it and it's a good deal.

Spent hours researching companies, paid for service for a year, received the system... and found out only then that the ATT cell service was not strong enough in the area. Now have to mail it back and wait for them to refund us. Very unprofessional.

I live alone and my daughter and granddaughter thought that a medical alert would be wise to have in case something happened if I fell. I wear a Medical Guardian and it's fine. I like it because I go out in the yard and work there in the summertime. It’s nice to feel comfortable about that because sometimes I trip around the yard a little bit. The only thing I don’t like about the bracelet that I have now is the plastic strap that seems to be underneath it sometimes. But I’ll use it until when I make a change at the end of the year then I’d request one that has the velcro on it, which is what I like. I check the device, but not every month, and it’s been great. Also, I’ve told several of my friends who live alone that they need something like Medical Guardian.

I have Medical Guardian and it doesn't give me any trouble. I'm wondering if I'm spending money for nothing, but my kids want me to keep it. Though I'm not really good about checking in and testing it, I know it's there if something happens. I don't take it off except when I take a shower. It's like part of my skin.

The Medical Guardian reps were very understanding and very friendly during the set-up of the device for my mother. We got it because of her age, her fragility, and her sickness. As long as the unit works, I'm happy.

I have heart trouble and I'm by myself. My daughter picked Medical Guardian for me and she doesn't want me to be without it. Though I've not had to use it, Medical Guardian is something that's good if one needs it.

I ordered the Medical Guardian system and wasn't able to get it set up because of a defective part. I returned the entire package, per their request, and they sent me another complete package. I ended up sending the second package back because I couldn't get it set up and had to wait on the phone for up to 30 minutes, while they blasted horrible music in my ears. I have yet to receive my money back. I wasn't able to use the system and prepaid for 3 months. The original order date was Sept 29, 2017 and I haven't heard from them as yet. I refuse to sit on the phone for 30 minutes each time I've called.

I had a knee operation and there’s always a risk of falling. I’ve had Medical Guardian for six months and since then, I feel fine. My everyday life is busy, but the device is comfortable to wear on the wrist and around the neck. Also, when I go to sleep, I leave the device plugged into the charger. However, I’m ambivalent about my experience with Medical Guardian. I’ve tested the device several times and it took the team about four minutes to answer. Their service should improve, that they shouldn’t take long to respond when I call.

Continued to take money from account even after cancelling service AND returning equipment. Company denies equipment ever returned. Cancelled account in August and this company continues to remove money from checking account as of December. Company refuses to return stolen monies by denying that equipment was returned. Just plan on paying these thieves until you close your bank accounts.

We got Medical Guardian for my husband who has peripheral neuropathy. And when I found that one came with another, I was pleased. The rep was very courteous and answered my questions to my satisfaction. He was a good sales person. However, there is one thing that I'm concerned about. We have a yard that is far across at the back. I have found that out in the far corners of the yard, I don't get service. It says the coverage is 600 feet and I don't get nearly that far from that. It's quite possible that I might take another fall and I don't want to be out of range.

I'm living alone and because of my age, I've been having medical alert devices as a preventive measure. I have Medical Guardian and it’s good anywhere. It's easy to deal with and to have but I can't put it any place else except wear the device as a necklace. It sits on the chest but it hit things and goes off when I bend over, which is the only problem I run into.

The only occasion I have used the medical alert device from Medical Guardian was when I fell. This is my first medical alert device. They responded in a timely manner and it was a very successful experience.

I had Medical Guardian for one year as a preventive measure. Everything was fine but I decided to cancel their service because my device from the company I have now has a little monitor that I can carry with me and speak to.

I’m 83 years old and I’ve had two hips replaced, so I want to make sure that I have potential protection wherever I go. If something happens, I want to be able to hit a button and get somebody here. I got the Medical Guardian and several months ago, I threw the thing on the bed, and it clicked off. It alerted the fire department and the fire department could not find where I was. I was in a motel and they had to examine the residential areas within two blocks to find out where I was. It means that they can’t tell where I am within a two block radius or even hundred yard radius. Also one time, I went out to my friend. I put the device on and they couldn’t figure out where I was. I was in Carefree, Arizona in a well-known resort. I’m too lazy to have the device sent back, but I got to find one of these things that has a GPS like my golf course watch.

A friend of mine had Medical Guardian. She had a reason to use it and was very satisfied, and that made me impressed. I have done some falling so I thought about getting one for myself. I have a watch type and a necklace and I make sure that I have them at all times. I feel very confident with them. I've recommended Medical Guardian to others.

I live alone and my family does not live near so I needed a medical alert device for preventive measure. I went online and researched all of them, and I picked Medical Guardian which I thought was the best for the money. Now, I feel more confident having it and it's a cushion in case anything does happen. So far, it has been very pleasant and everyone is responsive. It has been a good experience and I'm satisfied with their service. I’ve recommended it to three friends and they have also gotten it.

After contacting several companies about medical alert systems I chose Medical Guardian. Their people are above compare and went out of their way to explain their services. Like many of the other companies they did not try to sell me more than I needed and their overall pricing was better than the rest that I talked to. This company and their people are the best!!!

I have a little bit of secondary Parkinson’s along with diabetes and I was falling quite often so I got the Medical Guardian. I have the necklace, and when I don’t have that on, I have the one hanging over my walker so I can use it quickly. Their customer service was fine and I would recommend them.

My daughter decided that I needed to wear Medical Guardian. We have peace of mind and my daughter is happy to have me wear it. We’re taking it with us to Nevada because when I’m there, I’m alone. Although I never had to use the device, at least I know it’s there.

I am completely satisfied with the response I received from Medical Guardian. Based on their excellent resolution of all of my issues I am updating my star rating for them.

I’ve used Medical Guardian for two years. I called them one time and they were very slow and not effective. I fell and all I had needed was to be lifted up but by the time help from Medical Guardian got here, a friend of mine had come in the door. I can’t cancel the service for now because I paid ahead on it, which is one thing I don’t like that they make me pay a year in advance. It's more expensive than other companies and for the extra money I’m paying, the service hasn’t been worth it.

They gave Medical Guardian to us here in Venetian Gardens and it's working well. I wear it around my neck and it’s very comfortable. I use it and I like it.

My daughter-in-law thought I should have Medical Guardian because I’m living alone and she got me one. I haven’t needed it but there was one time that a guy came on. I must have mistakenly pushed it. The team was helpful. The device is working and I appreciate having it. I’d recommend Medical Guardian to anybody.

May and Donald went to a nursing home and no longer have the Medical Guardian. Still, we were happy with the experience having Medical Guardian's alert.

My husband has health issues so we got Medical Guardian's alert device. He has the neck thing and the push-button that he can carry in his pocket.

I have a pulmonary hypertension and COPD. I'm in a retirement center and they offered Medical Guardian in our room. They have a mini drone that would be right there to ring it if you need it. It's nice knowing that when you're in the shower and if you were to have problems you have the device. I was pleased with the company and I would still be using Medical Guardian if it hasn't been decided that I move and it is going to be offered.

My employer got Medical Guardian for insurance reasons. We are a 24/7 gym and having it has been a good thing. The chain of command is good as well. They always call my employer first then they call me. Since I don’t live that far away, I normally just run over and the cops who are on their way usually meet me at the door. We've had a good experience with Medical Guardian so far.

The Medical Guardian team was nice when I called them once or twice and when I tested the system, they answered right away. But the medical alert device was expensive and I don't have it anymore. I have a different service now and it's reasonable and better than the Medical Guardian.

I'm a 90-year-old living in a retirement community. I figured it would be a good idea to have something that would help me if I fall or have a problem that I couldn't help myself with. Since I’ve had the Medical Guardian alert system, it gave me confidence. The alert is in a pouch on my belt and I place it into a charger at night. I also have a wrist device even during sleep that would call if I needed it. I call Medical Guardian once a month just to test the alert.

My mother is 101 now. She’s walking with a walker and has limited vision but she is managing. It’s helpful for me that she has the alert since I don’t live with her. She is alone during the day because the grandkids are at work. Medical Guardian has been a blessing. She didn’t like the idea of the key that goes outside, but she wears it all the time. We got a good deal too when we renewed it because of the one year or two years she’s had it.

I have Erdheim–Chester, a tumor on my heart, I'm out of breath a lot and I also had a pacemaker put in. I'm living alone and my daughters panicked so they wanted me to get a medical alert device. I got the device from Medical Guardian and occasionally, I've either tested it or it wound up being tested because it was accidentally turned on. I always got a quick response and the Medical Guardian team was very nice. Since using this medical alert device, I'm comfortable to go in the car somewhere knowing that I'm covered. Overall, having the Medical Guardian makes me feel that I could function without worrying much, and not have my daughters worry either.

My mother doesn’t have any major health issues, but because she's now 83, we decided to get a Medical Guardian for her just for peace of mind. Dealing with their team has been pleasant and easy. It’s a good experience and I would recommend it.

Maxine would sometimes fall down so we decided to get a medical alert and we got Medical Guardian. However, we never had to use it and we had to quit because we had trouble with the connection. Their team tried to help me, I did what they told me to do but I figured the problem was with the very rural area we live in. We don't have it any longer nevertheless, we had a good experience with them.

I was in the hospital. I had a blood clot in my lungs and almost died. I was away from home for three months, between the Shaire Center and the hospital, back and forth. My son was the one who found Medical Guardian and decided which to get. I sure do feel secure with it. About two weeks ago, the phone woke me up. The caller wanted to know if I was alright. I said yes and that I was asleep. Then he explained to me what had happened. He said that I must have got tangled up the medical alert device. It's around my neck. I hope that I don't do that again. I'm glad he called in, though. He was very nice.

When I called the company, I was very explicit about my needs. I needed a system for my husband which is a two way system, and one which he could hear the operator from anywhere in our apartment, and one which the company's operator could hear him from anywhere in our apartment. Our apartment is approximately 50 feet by 40 feet. I had a system about ten years ago for my Mom like that, and I could talk with the operator from the basement, from the attic, and from anywhere in the house.

My knees were shot and I can't walk good that I fall sometimes. My daughter takes care of all my affairs and she liked Medical Guardian. She thought it was good so we took it. The representatives were knowledgeable and friendly. I'm satisfied with it and it worked very good for me.

I got Medical Guardian for home safety. My experience with their team has been perfect. They delivered exactly what I expected and have continued to do so.

I got my mom a medical alert device due to her age and I chose Medical Guardian because of the distance she needed for being outside. However, as soon as the purchase got processed, somebody hacked my mom’s card. It’s either somebody that worked for Medical Guardian or somebody that got into their system. The very first charge that went through was from Pennsylvania. And since her card was no longer good, Medical Guardian called to check on that. Other than that, it's worked well. They did what we needed to have done and we haven't had any problem.

Having Medical Guardian makes me more secure and I don’t have to worry about not reaching the phone. I'm getting old and I know I’m going to fall down some time. My wife and I have two senders and one receiver. I've had no problems with it but I push the button by mistake every now and then and then they call.

I'm 94 years old and pretty well housebound so I decided to get a medical alert device from Medical Guardian. They sent me the wristband a year ago. I called them last Saturday to tell them that the button on the wristband popped out, and when I tried to replace the button, it wouldn't go back in. We're trying to get a new wristband and Medical Guardian promised to send but it hasn't arrived yet. Medical Guardian is very slow to respond. I called them again yesterday and this morning. Someone tried to call me and I tried to call back because I wasn't able to answer the phone at the time. I had to wait about 10 minutes for someone to answer. Finally, I just got disgusted and hung up. Right now, I have a very sour taste in my mouth for this Guardian business. And I'm getting really ticked off and if something doesn't happen here pretty soon, I might cancel the whole service.

I have a condition where I have fainting spells and I can get dizzy. I felt I needed that extra assurance of the Medical Guardian service just in case I needed some assistance in my home. In addition, they seemed like they had good customer service and good reviews so, I chose them. I have the Classic plus the Mobile. I have the mobile unit that I can take in the car, and I also have the lantern that I wear in the house. I used their system when I had to go to the hospital last September and it worked perfectly. Another time, my daughter used it to check on me because my phone was out of order and she couldn't get ahold of me. We were able to use the system to communicate to each other and it's been working well. Also, I have dealt with their reps and they're good. I'm very pleased and I would recommend Medical Guardian.

I cancelled my service more than one month before annual renew payment due. They charged my credit card anyway. I did not receive the label to return the product. I never used the service. Now they will consent to a partial return of payment after they receive the entire unit.

I kept calling my daughter every time I fall. So she got a Medical Guardian device for me. It's really comfortable and most of the time, I don't even notice wearing it. I've got out of the hospital for the second time this week, so I'm keeping it in case I need it. My experience with Medical Guardian has been convenient and I'd recommend them.

I will be 96 years old in October and I’m totally on a walker. When I need help, I need help quick and that’s why my daughter put me on to this Medical Guardian device. I use it especially through the night, which is the one time I used it. I fell and was laying on the floor at 4:15 in the morning. I punched my button and Medical Guardian contacted my fire department in West University in Houston, Texas. Within five minutes or maybe less, someone came and asked if I needed help. I have a Knox-Box on my front door but they couldn’t get in.

After my father passed away in May, we decided my mother should have a medical alert device for her safety. Because my mother is still active, I ordered the device that has a GPS and a fall detector. Less than one week after I registered her account, I received a call at work saying they were sending emergency medical service (EMS) to my mother's home. I called a neighbor and asked he check on mom. He arrived at the same time as EMS and my mother wasn't home. I was panicked, so I called Medical Alert. Because the device has GPS, I asked them the location of my mother. They told me mom was in North Olmsted, Ohio, which is several miles from my mother's home.

I live alone and my son got me a Medical Guardian medical alert device. I wear the device around my neck and it's comfortable. And since having it, I feel more confident. It's been a fine experience with Medical Guardian.

Evelyn had a stroke and she fell in her bedroom. She lives alone and is off-balance and so she needed something to be next to her if something happened. Her previous medical alert device didn't work and so she switched to Medical Guardian. Now, she wears the necklace device all the time. It seems very comfortable when she wears it. She also wears it in bed. That way, if she falls out of the bed, she'll have her device on her. When I help her get a shower, we take the device off then put it back on. Since using Medical Guardian, she has been getting her strength back and is getting to be independent. When I'm away from the house, I worry about Evelyn and so, it's been great having Medical Guardian.

I had some heart surgery March of last year. My wife passed five years ago so I was alone. I had my daughter and son-in-law move in with me but they’re away during the day. So, I thought it would be good to have something that I could hit if I had a problem. I have a vision impairment. I’m not blind but I have trouble reading. So my son and son-in-law did the research for me and came up with Medical Guardian. They made a recommendation and I got Medical Guardian. I have the one that’s hanging around my neck with a whistle and a few other items. We tested it once which was really brief but it worked fine.

I live by myself and my daughter forced me to wear a help button. Medical Guardian’s response was right on target when I pushed the button by accident. It happened twice. I’m very satisfied and I recommend it.

My aunt is 101 years old and has moved to Florida with her granddaughter, which is about four miles away. But we would go over there constantly and we'd find her incoherent. She almost set the house on fire twice and she was constantly falling. The first time she fell, it took a while for people to get there. So I told my wife that we had to get her an alert system and we chose Medical Guardian. I liked that the unit would still go off even if there was no electric and telephone. A satellite ran it and it's one of the features that I liked. The price wasn’t bad either and she’s handling the bill.

My wife was gonna be home alone a lot while I was taking care of stuff. I looked at a couple of medical alert devices. Then, I went with Medical Guardian for it was the least expensive. However, we returned it because there was gonna be somebody at home with her all the time.

My mother is in an assisted living and the Medical Guardian we got for her is an extra protection that she uses. She fell not having an alert necklace before and it scared her that's why we went ahead and got her one. And everything seems to be going fine. We also test the device once a month and the team members from Medical Guardian responded quickly. My mother used a previous service before when she was living alone but we switched to Medical Guardian once she moved where she's now because she didn't have to have her phone line with Medical Guardian.

I care for my elderly mother and I'm home alone with her, so I wanted to make sure I could get help if anything happened to me and she wouldn’t be left alone. I got Medical Guardian's medical alert pendant, which gives me peace of mind. However, I will have to return it because it's too sensitive. I set it off all the time for certain kinds of abrupt movement. But every time I set it off, their response time has been great.

My father is 99 years old and I got a Medical Guardian for him. He had the one for the wrist and it went kaput, so he tried the one for the neck. However, it quit working and so he's back to the wristband. Both of the devices have broken at different times and I know how careful he is with things. Also, when we tested the medical device, their response was fine but it took a little bit of time. Other than that, the experience was great.

I am a brittle type 1 diabetic with vision problems and other assorted concerns. I'm also out in the far suburbs in central Oregon, 5 miles away from anything and by myself during the day, so having a medical alert is a need. I had an old medical alert provider but I switched to Medical Guardian because I don't have to calibrate and call every month to ensure it's working. Medical Guardian sends the device working and it does. I got their Premim plan and the price is very reasonable. I can also bring the device with me and leave the house so, that's really nice. In addition, their staff has been excellent, friendly and ready to answer questions. On the other hand, the device is about the size of a computer mouse and it'd be nice to have it smaller. I'd love to have something on my wrist but other than that, I'm happy with Medical Guardian.

I live in Gonzales and my son lives in Salinas. The previous device that I had from Medical Guardian will only go 600 feet away from the house, so I switched to the one I have now. But I liked the previous device because it was smaller. The current device on my neck is bigger but it will help me when I’m away from home. I haven’t had to use it and I hope I never have to, but it’s nice to have around. It’s handy and I’m comfortable because I have it. As far as service, I’m having a problem with the green light that keeps going on and off. On Saturday, it woke me up at two o’clock in the morning. I charged it, so it was okay. Then last night before I went to bed, it told me again to charge it. I just put it on right now after charging it for eight hours and it’s still blinking. It’s annoying. I'm supposed to charge it every four days. It's not working right.

I was living alone and I had to have a stent put into the widowmaker, then four months later I had to have a pacemaker. I went online and looked at all of the medical alert devices. The price was better with Medical Guardian, plus I have the necklace and the bracelet and one of them was free. I paid cash for 12 months and that brought the price down as well. Once I got the medical alert device, that gave my daughters some peace of mind. However, I've got clearance from the doctors and everything is well, so I packaged the device up about a month ago and sent it back. It's been three months already and nobody's contacted me since. It was strange that nobody called to say they received it.

My wife's doctor had Medical Guardian and offered the best deal. I purchased the one that I hang around the neck. When I fell, I called them and the person I talked to was very professional and responded immediately. They sent someone out to help me up. I would recommend Medical Guardian.

My mom was having trouble with her foot and she kept tripping over it and falling. She finally agreed that she should have a medical alert device and I got her one from Medical Guardian. The problem with using it is that it causes a scene and embarrasses her. But one time she pressed the button. My sister was there and she told our mom to go to the hospital and find out what's going on. My mom agreed and my sister was about ready to call 911, but she told mom to push the button as it'll get them to the hospital faster, and they did. However, my mom doesn't wear the device anymore. She went in a nursing home that has their own system. I called Medical Guardian, they sent me the return slip, I put the device in UPS and away it went. Everything went well and I'd recommend them.

My mom lived with me, but sometimes she is alone by herself and she's unsteady on her feet. I worked at a doctor’s office and one of the patients there sells Medical Guardian and he was talking about it so I got it. She has the wristwatch but sometimes she forgets that she has it on. One time, she was sitting there for an hour waiting for somebody to come help her. I told her she could hit the device and the reps will call me. Overall, the device is easy to use and it’s a comfort knowing that we have it and we can buzz Medical Guardian.

My daughter lives with me and my son is half an hour away and they were both gonna be out of town. I was gonna be alone so I wanted to have some kind of security. I checked many medical alert companies and Medical Guardian seemed what I needed. They were very helpful and they explained everything to me. I test my medical device and I don't do it as often as they'd like me to, but I'm very satisfied with it. It's convenient and Medical Guardian answers promptly.

I had a stroke in 2012, so I was partially weak on the left side. And then last year, I had bacterial pneumonia. I was in intensive care for 12 days on a ventilator. The doctor thought I was not going to make it, but I did. I took a lot of therapy and I’ve gotten back most of my strength, but pneumonia took all my strength and balance. Because my wife was working part-time and didn’t want me walking around the house or going around falling down, I got a Medical Guardian device. She checked out some medical devices and she picked out what she thought would be the best. I’ve been lucky that I haven’t fallen, but having Medical Guardian gives me peace of mind.

My husband Sam is 85 and he has arthritis and back problems. He isn’t able to work or do anything. We live in our home and when I have to go to the grocery store, I like for him to have some way to call when something happens because in the past, he has gotten down and not been able to get up. Both my son and daughter chose Medical Guardian and paid for it for the first year. My husband has never used it for an emergency but I punch the button to check if the device is working, and we would always get a prompt return.

I used my Medical Guardian device once because I fell and their team was very pleasant and helpful. They were very prompt in getting here and getting me to the hospital. I was pleased with how fast it went. It's always peace of mind to know that I have it. If I go out or be inside alone, it's nice to have the device. I would wear the necklace but I put it on my own chain because I don't like their little black chain. I also have a bracelet that I wore a couple of times but it doesn’t stay hooked and it's getting in my way catching all my clothes. Other than that, I suggested to my neighbor that she get one because her husband falls a lot. She was pleased with how they came and helped her get her husband off the floor and back in bed. In general, Medical Guardian was great.

Our mom is 90 years old and my sister ordered the Medical Guardian for her. They had the service that we needed so we availed of their services. Our mom has both devices for the neck and for the wrist. It's been over a year now and Medical Guardian said that after a year, they were going to upgrade this particular device but that hasn’t happened yet. Other than that, our mom used it a couple of times when she fell and they were here right on time. It makes all of us feel comfortable and we’re very happy and satisfied.

My daughter got Medical Guardian for me and I’m very satisfied with it. They sent me the one I wear on my neck so I bought a gold chain for it and I use it all the time. I just had my 90th birthday and I have arthritis. I also have the shingles and it had paralyzed my eyes and left me with a double vision, so sometimes I can’t find footing when I walk and I could stray. Sometimes in the house, I’m fine but when I go outside I’m not. My kids wanted me to move with them but I don’t want to live with anyone. I’m alone and they’re concerned so Mobile Guardian is a security blanket for me.

My son wanted a medical alert device for me because I live alone in my own home with my dog. He preferred Medical Guardian to the others that he looked at. He still thinks it's very good because he keeps asking me how everything's going with that. I said, "I don't have to use it and I hope I won't have to use it." But it's comforting to know that it's there. I do try to use it everyday and it works very well. I had to call them because they were calling me in the middle of the night or early. With the time difference, they had it wrong and they were waking me up with calls just to check to see how things were going.

My son and I live alone in a big house. And my son-in-law and daughter thought the Medical Guardian alert device would be the perfect thing for me. My son-in-law brought it in and hooked it up. He told me that I have to do is wear it and if I fall or do anything like that, call. And Medical Guardian will come and get me and I’ll be taken care of. I don’t have to get on the phone and call the ambulance or them in Reno. I said, “Oh, that’s great. I’ll take it over once you get through paying it”. I love my medical alert device. I wear it all the time. I have one on my wrist and also have one that I put around my neck.

I live alone and my kids were afraid that if I fell, there’s nobody here to help me. My kids investigated Medical Guardian and decided for me. But I’m dissatisfied with the device because you have no way of knowing whether it’s working or when it goes out unless you test it. So, you have a false sense of security. They just say to change it every year. They should build in a low battery thing to tell you to put batteries in.

We wore Medical Guardian but we never had to call them. We returned it because we have an iPhone and an Apple Watch, which covers us anywhere and anytime. We have that in our pockets and we don't pay about $50 a month. I'm 84 and my wife's 80. Since we only participate in different meetings in clubs this summer we needed protection in case we fall at home alone. We've gone through a couple of these things. The one that I had was a cellphone that hangs around my neck and that was a total mobile device. My wife didn't like that heavy pendant around her neck. So it was a small pendant she wore with any home device and it had to be tethered to the mobile unit she carried in her purse with her. It just never worked out.

I am a post stroke survivor so I have weakness on my left side. I fall frequently and need assistance to get up. I used Medical Alert when I was in Oregon but it needs to have a landline. The one thing that was very attractive in Medical Guardian's service is not needing a landline. When I've had to utilize Medical Guardian, the responder comes on. Typically, my son-in-law is the most able to quickly get me up, he's the strongest in my responder list and when he's going to be at work or on his way to work, I try to get them to call him quickly. I understand Medical Guardian probably has a protocol or checklist of things to ask me but I just want to get them to call him so there have been times where I wanted to cut through all that and to just call my son-in-law. They just kept asking and stuck to the protocol list.

I live by myself now and a lot of people recommended that I get the Medical Guardian. It's my first alert device and I have the mobile. I drive and when I'm on the road, I have to have the mobile device with me. So far, it's been a good experience and I've had no problems.

I had the unfortunate task of canceling my mom's account with Medical Guardian after she passed away. After 20 minutes of explaining to the service rep about my mom's passing they said they would close the account and expressed their condolences about her passing numerous times. 1 hour and 30 minutes after that call, my deceased mom's home phone gets a live voicemail message from Curtis at Medical Guardian trying to sell her a new policy at a lower monthly rate and they wished to continue her alert service at a reduced amount!!

Medical Guardian is security. My niece called them for me and I've been threatened since then that I better mash on that button if I don't want to go to an assisted living.

I'll be 83 in June. I have a hip that was dislocating and I would fall. I fell and my daughter thought I should have Medical Guardian. This is my first one and we chose it because of the cost and what they would do. I have talked to them last fall. They were not able to charge my credit card but I have not changed credit cards. I called them and they were very nice. We got it taken care of so there was no problem. I'm very satisfied and I would recommend them to a friend.

My daughter got Medical Guardian for me. It goes off every once in a while when I’m working on a puzzle - I’m bent over and happen to touch the table with it. By the time I could get to it, they’re getting the guy on the phone for me. The rep gave me seven seconds to hold it down and sometimes I don’t get it down quite long enough and they transfer it over to Help. It gives me and my daughter freedom. I live alone and it gives her the confidence that I got help in case I need it and she doesn’t have to be right around me.

I had a stroke and got Medical Guardian. Since having it, there's less worries -- If I fall, somebody would help me. The team at Medical Guardian were helpful and responded quickly.

I'm old and I've taken a fall. Medical Guardian is less expensive than other brands. I purchased it and got mine hanging around my neck. Overall, I'm satisfied with it.

My wife had passed away, so I live alone. I had another medical alert device, but it had a lot of equipment with it and was hooked to my land phone. With Medical Guardian, I lost the little telephone and they told me it was going to cost me $300 cause I didn't have the insurance. Then I took out the insurance so it was all right. I had it in my jacket's pocket and I thought maybe I lost it in the cemetery. But I looked all around and didn't find it. So I sent the rest of the equipment back without that part. But apart from that, when I tested the device, it seemed to test out all right.

Because my age my daughter looked Medical Guardian up. We got the one that I can hang around my neck. I've hit it by accident and they've always responded. They told us that we could take this anywhere. I've always had to shut it off and turn it on when I travel and I never knew for sure if anybody was there to still listen or not as I don't know how it works.

My daughter was afraid I'd fall so she got me Medical Guardian. I have the home-based device, then I have the wrist and the one that goes around my neck. They're all right. However, I'm allergic to plastic and adhesive, so when I wear the one on my wrist, I have to take it off every once in a while because it itches. I used the button one time right after I got it and their team responded quickly to me when I needed them. I'm very well pleased.

My husband is getting a little more unstable and falls sometimes. He called a lot of the medical alert companies and researched them. Medical Guardian had the best service and he liked what they had to offer better than anyone else. Getting it set up was really good and easy. We're hoping we don't have to use it but it's always there and we like to have them, even the door lock and lock box on the door. So, we're pleased.

We were worried that mom might fall into her apartment. She had a friend from church who had had an accident at her home and wasn’t found for a couple of days and so we needed an alert device and got the Mobile Guardian. The customer service was very efficient and helpful. It came faster than they said it would come. Setup was very easy but mom hasn't used it. They have her test it every month and the response times have been easily within a minute every time she hits the button. They’re a very easy company to work with so it’s a good experience overall. We would recommend them.

I had an accident. I fell, was hospitalized and had surgery. And I needed to be able to call if something goes wrong so I got the Medical Guardian. I often push the button by accident. If it's around my neck and I'm standing next to the kitchen counter and I lean over, there's pressure on the device from the counter but there's an immediate response from their staff members who are always very courteous about it. The device works outdoors as well as in the house but the only problem is that when I wear certain clothes, I don't always have a pocket and the device is a little heavy around my neck. I would prefer something lighter.

I live alone and I have a tendency that I might possibly fall down and become incapacitated. I have the Medical Guardian device with the buttons and have it around my neck. So far I’ve only done the checks on it. I tell the reps I’m testing and they check to see who I am and let it go at that. They have been very congenial and we get along fine. I’ve been real happy with the Medical Guardian and I am confident that they’ll be there when I need them.

I had vertigo one night and it was really bad. I was throwing up, I couldn’t sit up and I couldn’t do anything. I finally got to the telephone after hours and called 911. After all that, the children ordered the Medical Guardian for me. It's a wristband and I wear it all the time. So far it’s been doing fine and I've had a very good experience.

I wear my Medical Guardian device around my neck, and I don’t mind it. I've been using it for six months now, but I haven't needed it. I haven’t checked on it as well. I’m very stable at this point. I’m 81 years old, and I haven’t ever fallen but there’s always a first time.

My mother has been using her Medical Guardian wristlet for several months. We tested out the device, and the response time was quick. It could be quicker, though. Part of it has to do with the connection quality that we have in the local area. It takes a little bit to dial up.

One of my neighbors said I should get a medical alert device. I told her to get one for me and she did. I have two of Medical Guardian's necklace version and I'm happy with them. I walked with a cane and a couple of weeks ago I was watering and I shoved the cane up against one of them. It didn't make any noise but it lit up everything inside. The next thing I know, the fire department was here. So it worked well and it certainly answered to that, too.

My daughter brought the Medical Guardian life alert device over because she felt I needed it. She pays for it every month, too. I have the necklace version and I've had it for over a year now. I'd recommend it.

I've always had a medical alert device. But I just recently moved here and I didn’t have one until the gal across the hall said I should try Medical Guardian. I got my Medical Guardian device six months ago and it gives me the time and the day. I wear it but I've never pushed the button. I'm in a nursing home and if I get in any trouble, all I have to do is call the office, so I've got double protection.

My legs are numb from the knees down so I don’t know where I’m stepping and I was afraid of falling. I’m also on oxygen and I didn’t want to trip over my oxygen line. I then decided to get a medical alert device and went with Medical Guardian. I have it on my wrist and I know if I need to push it, it’s there. It gives me a little more security. I push it once a month to tell the Medical Guardian team that it’s working. They ask what my emergency is and once I let them know that I was just testing the machine, they thank me and tell me if I need them, to make sure I push the button. So far, they’ve done what they’ve said they’re supposed to do. I’ve had no problems with them.

My son found out Medical Guardian was very good with a good price. I had the bracelet before and it got loose a bit so my son got the chain and it's comfortable to wear. If something happened then they call this and everything goes smooth.

My mother had a stroke. But, since she started using the necklace from Medical Guardian, I have fewer worries. We've only used it a couple of times, and everything went fine. There were no issues at all. Plus, everybody at the Medical Guardian team has been friendly and everything has been great.

I had fallen a couple of times and broken each of my hips. Then my husband passed away and my family didn't want me to be alone. So, they got me this Medical Guardian device to ensure that if I ever fell again, I would be able to summon help. They were very fast in getting it to me and my son and I set it up. I wear it around my neck because I break out the rash when I wear a watch and then I take the little thing with me when I leave the house.

I live alone and thought getting a medical alert device was the prudent thing to do. I had one before but it was connected with an alarm system. I wanted the medical alert device not connected to an alarm system so now I have the Premium from Medical Guardian. We've tested it twice and one time, their team was a bit slow in responding so I wondered about that. Also, my one suggestion is that it would be very helpful if it could be used as an alarm if someone is breaking in.

I phoned Medical Guardian on behalf of my mother with some questions about their product/service. After they answered my questions, I informed them that my mother would be contacting them if she decided to use their product. Within three to four days after I contacted them with my questions, they began calling my cell phone while I was at work. I did not give them my cell phone number and did not indicate in our original conversation that I wanted to be contacted again. I received 3-4 calls over the next week. I finally informed them that my mother had purchase the item from another company and not to contact me anymore.

I fell once in the house and I'm all alone now. My two sons got me a Medical Guardian and I wear it all the time. Having it makes me feel more comfortable. They called me for something once but they couldn't get me, so they called my son in Preston and he came up to see what was going on. I'd recommend Medical Guardian to a friend.

It's great with Medical Guardian. I had a knee that went south and so I'm using a cane. I live alone and was afraid of falling and how would I get some service if I fell. The reps at Medical Guardian were friendly when I purchased my device.

I used to fall a lot over medication. My children wanted me to get a medical alert device, and I got Medical Guardian. I'm okay without it, but I feel much safer with it. I test it a lot more often now, though, because twice, nobody picked up. That worries me because I'm paying $50 a month for it, and I've never had to use it. When they do respond, though, they're wonderful. They make sure everybody here is okay. It's just disconcerting when nobody answers--"call in progress" for six times, then it just goes dead. When we called the 800 number, they fixed it right away. They're very nice when I test it.

My husband had just died in March so I now live alone. My children wouldn't be here since they're both married so I decided to get a medical alert device in case I would fall. I wanted something to protect me wherein I can mash the button to get help so I chose the Medical Guardian device. Their people have been friendly. Even though I've never had to use the device, I don't worry as much since I have it. If I get up and feel I'm weak, I don't worry about it because I have the alert system on my neck.

I have a balance problem and fall frequently, and I also have medical problems so I got a medical alert device. Since using Medical Guardian, I have more confidence. It went off twice and I didn’t know why it did. Both times, I was in the grocery store. I caught it the first time. I heard the tone and answered, but the next time, the people at Medical guardian sent someone out because I didn’t have the speaker part in my purse. It was the police that had come out. I told them I didn’t know it went off until they had called me to the front of the store.

My husband passed away and I’m at my house by myself, so getting a medical alert device was a good idea. I had used a different company but I wasn’t happy with it. Medical Guardian is there with me if I need them, and that’s most important. I had gone upstate with it and I pushed the button to see if it would work out of Long Island, and it did. They called to see if I was fine and I was, so I was pleased with that. One time, I was sitting at a desk and I didn’t realize I had leaned on it and they called very shortly. It’s good to know that they called me right away. I have recommended Medical Guardian to a friend of mine.

I haven't had to use Medical Guardian for emergency yet but feel safer at home with it around my neck. I have only called in for monthly test. This is a house of stairs, inside and out. I am especially concerned when I go outside and down the stairs. Also my bedroom is at the back of house and my children are upstairs. I feel safe during the night if there would be a problem & I not be able to dial my cell phone.