Medical Guardian Reviews

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About Medical Guardian

Medical Guardian offers medical alert devices and monitoring services. Its products include wearable mobile devices and home-based systems with optional fall detection. The company was established in 2005 and is based in Philadelphia, Pennsylvania.

Pros
  • 24/7 professional monitoring
  • GPS capabilities
  • Smartwatch options
  • Companion app
Cons
  • Some upfront costs
  • No free trial period

Medical Guardian Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Medical Guardian?
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    Page 9 Reviews 1235 - 1435
    Verified purchase

    Reviewed Nov. 1, 2014

    We've only been using Medical Guardian for two weeks and so far it seems to be working fine.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2014

    I had lung disease that led to a neuropathy that took away my ability to walk. I'm happy to say that I'm slowly getting my ability to walk back. I left the hospital and the rehab center after 52 days and came home. My family was concerned about when I was going to be home alone even for an hour. They were worried so eventually, we got the Medical Guardian. The ordering process went smoothly. For the most part, my husband did all of that and he didn't seem to have any trouble with it. They seemed to have a quick response on getting back to us.

    I've never had to use it in an emergency situation, but I do feel safe knowing that it will work when I do have to use it. I feel safer. It has allowed me and my family more freedom to move about. It performs really well. I wear it all the time and it's very easy to use. I've done the testing a number of times and they make it very easy for me to understand when I called for testing.

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    Medical Guardian
    Response from Medical Guardian

    Hi Janice,

    Thank you so much for sharing your story with us—we're so happy to hear that you're on the road to recovery, and that Medical Guardian can be there to help out along the way. Best wishes!

    Verified purchase

    Reviewed Oct. 30, 2014

    I've had three back operations and I have to walk with a cane and I fell a lot and me being here at the house by myself during the day, we decided to go ahead and get a Medical Guardian for my safety and my husband's frame of mind. I haven’t actually had to use it, thank God, but I wear it everyday. I mainly use the one with the clip. I clip it on my waistband because I'm in and out a lot and I don't stay home too much but I wanted something that I could have with me if I got in my car and went somewhere. When I get in the shower, however, I'll wear my wristband. So far, it's been okay. I'm very satisfied with it. I'm very thankful that I have it. I feel safe at home and in my car. And I know that if I need help, I'll get it.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2014

    My mother is 90 years old and she'd had several admissions to the hospital and had a fall at home. Since she started using Medical Guardian, there's a little less stress and some sense of a little bit of security when I'm not with her. In the beginning she was a little nervous because it's technology. At 90, she's not used to technology. But she's gotten very used to wearing it and I keep the bracelet in the bathroom for her so that if something should happen to her when she's in the bathroom and she doesn't have the necklace on, she has the bracelet available. She's never had to use it so thank God.

    I did a lot of research online about Medical Guardian and they came highly recommended. My experience has been really good. And in fact, just recently, I moved the monitor and her into my home. That changeover was real smooth and I didn't feel like we lost any coverage because of doing that. So that was good. It's also quite user-friendly. As far as just performing the task and when I first hooked it up, communicating with them and everything was really quite simple. They were professional, kind and understanding of the situation and they responded quickly to my request.

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    Medical Guardian
    Response from Medical Guardian

    Hi Katherine,

    Thank you so much for sharing your story—we are very happy to hear that we've been able to provide peace of mind to both you and your family!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 27, 2014

    Medical Guardian worked the way it's supposed to. They responded by contacting medical people, and they came to my house. But the advertising is wrong. They only advertise it as a thing you wear around your neck, but there's the other little thing that needs to be charged every night so I reminded them that it takes three pieces and not just one. But I'd recommend them.

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    Medical Guardian Company Information

    Company Name:
    Medical Guardian
    Year Founded:
    2005
    Address:
    1818 Market St., Suite 1200
    City:
    Philadelphia
    State/Province:
    PA
    Postal Code:
    19103
    Country:
    United States
    Website:
    www.medicalguardian.com