Medical Guardian Reviews

I have a Medical Guardian bracelet and when I tested it before, the response came in 30 seconds. I feel that I’m safe. I live in a 55-plus community and I’m 95 years old. I’m driving but I would quit driving after September the 5th next year and when I do, I will turn my Medical Guardian in.

I had a stroke a couple of years ago and my daughter didn't want me to be home without having some kind of a device that I could reach out to. So we decided to get a Medical Guardian device. It's like wristwatch that I wear that has a button on it. They worry about getting in the house, so they set up a box outside, put in a key, so they can get to a key, which is a nice idea to do. In December I fell and my back hurt pretty bad, so I knew I shouldn’t try and stand back up. So, I pushed the button and the receiver picked it up and asked me if I was okay. I asked for help, they called the local 911 and got the ambulance right here pretty quick. The service is very good.

My heart doctor ordered Medical Guardian for me. I've had it for three months and it's really good. They were helpful when I set the device up. And I have it on Autopay. I used to cough and pass out cold. We've beat the cough and it's almost an unwarranted expense now, but it's good to have the device handy if I need it. I have the wrist watch and it’s comfortable and easy to use. As long as the light is blinking, I know it is working. And it gives me peace of mind.

I had a medical alert device from a different provider for about four years off and on. But I moved into a facility that had Medical Guardian already there in assisted living, so I canceled the one I had and went with theirs. Then when I came here, which is independent living, they offer it here also, but I didn't wanna do that at the time. However, I had fallen three different times and it's a concern for me and for the kids. My balance is really bad. I have rheumatoid arthritis and it's affecting my feet the worst. And the bottoms of my feet have nodules that I'm walking on all the time, which makes my balance even worse. So, I really need a medial alert device.

I had experienced a fall and Medical Guardian made an offer, and since they did, I said I better take it. I pressed the button one time and the device went wild, and I didn’t know what to think. I was supposed to reset it but I didn’t know how, and I don’t know whether or not it's reset yet.

I needed a medical alert device due to age and since I'm living alone. My son called around for medical alert device providers and he decided the one he thought was the best. And he went with Medical Guardian. When I set the device off once by accident, the response was great. Also, the reps were very courteous and right on the ball. But if I drop the device, how come it doesn’t go off? I’m wondering if something happened to me and I would fall onto the floor, the device would go off to let somebody know that I was in trouble. I like the idea of the device if it works. I’ve advised many older people living alone that they should certainly have one.

I have a fear of falling and to make sure my device is working, I call Medical Guardian about once every month through six weeks. They answer and then I know the device is working. I would recommend it highly.

Since I'm having problems getting around with my legs and also due to my age, I asked my physician about medical alert devices and she recommended Medical Guardian. I've had it for about five months now and it's nice to know that I’ve got it. I bumped it a couple of times and the response time was great. They wanted to make sure I was okay and I’ve been very pleased with the way they handled it.

I have elderly parents that have a tendency to fall every now and then. After doing research, I fund that Medical Guardian had exactly what we wanted to have. We’ve been with them for 9 months now and my experience with them the first time was not a good one. We had one instance where we had to use it. We have a lockbox on the front door so the first responders can get in instead of knocking down the door. Medical Guardian was supposed to give the code to that lockbox to the first responders when they make the call, and they did not do that. We called them up, talked to some girl and her response is, “Oh, we had a little glitch in the system, but I’ll fix it right now.” Well, that doesn’t help me when we got a parent that’s on the floor. We have not had had to use it since then.

I mainly got my Medical Guardian device as a safeguard type of thing. It’s been about four years and so far, it’s been a good experience. I haven’t had to really use it but I’ve tested it a couple of times and I feel very confident and more secure having it.

I live alone and my friend wanted me to get Medical Guardian. I feel better because I know if something happens, someone’s there to step in.

The fact that I am living alone now led me to purchase a medical alert device. I saw Medical Guardian advertised on TV and their price sounded pretty good compared to some others. I've had the device since last summer and I feel secure knowing that I have it. I've tested the device, but not as often as I should. The last time that I tested it, it rang quite a few times before anyone from the Medical Guardian team picked up. But when they did, they were friendly and able to answer my questions.

I have the bracelet from Medical Guardian and everything is fine. I'd recommend it.

Having my Medical Guardian has been fine so far. I have the model around my neck and I've had no problem with it. It feels better having it.

I have difficulty walking and since using Medical Guardian I feel better. The reps of Medical Guardian have also been fine.

For a couple of years, I had another service and when I called them I was treated like a dumb old lady. I decided to change service and I chose Medical Guardian. I got their Classic model but then upon testing it, it seemed like an inordinately long time before I actually got a human. If I was really in distress, I'd be upset. I'd like a faster response time.

I'm 71 and I have post-polio. Also, I fell three times in one year. My sister and two kids insisted I get a medical alert device. I wound up with a Medical Guardian after my daughter went on a website and looked at all of the medical alert devices. Now, I have the model that goes around my neck. However, when I take a shower or go to bed, I put it on my walker because I can't stand the device on my neck at night when I'm sleeping. Also, I have to charge the device so often. Every two or three days, I'm already charging it. Nevertheless, wearing the device has been very comfortable.

I wanted to have a medical alert device in case I fall. My wife picked up Medical Guardian for me. I have the one that reaches 600 feet from the base. I would recommend it to a friend.

I have asthma and it is difficult for me to breathe and talk when I have an attack. My daughter has a medical alert device and I'm very familiar with it, so I got one too. I wear it around the neck, but I usually forget it. The thing I’m a little worried about the medical alert with that going everywhere with me is needing to charge them. Unfortunately, I put it in the charger and I will forget about it because I’m feeling relatively okay.

I decided to get a medical alert device due to my age, basically, and although there are other people in the evening, through the day, I’m alone. I have the Medical Guardian that's around my neck and it’s just something added to my wardrobe.

There was a time when I fell and I couldn't get up. If I had a medical alert device, I could have called for help a lot quicker. I decided to get one and Medical Guardian looked like the best one for the money. I wound up with a watch model, a pendant and a ground piece. I have them strategically placed in the house where I can get to them if I'd have to crawl. Having them has greatly increased my sense of security. I know now that if I fall and I can't get up, then I have a way to contact someone. I check the device every now and then and it works. The reps whom I talk to have been absolutely top-notch as well.

I don’t like my Medical Guardian. You have to wear that thing around your neck or on your wrist, which is fine. But if something happens and you can’t get close to your monitor, then you could have 10 policemen outside your door or whatever else they decide to send, when maybe all you need is some help getting up. I have an upstairs and a downstairs, which is why my kids wanted me to get this thing – in case I fall. But women don’t always have pockets in their clothes so I asked if I could have one of those monitors for downstairs. However, I was told I could not, unless I would pay another 500 bucks. That is a lot of money and their service stinks.

I've been more comfortable with my husband having Medical Guardian. One time, he fell when he was alone and could not get up. He pushed the button and 911 EMTs came thereafter. They used the padlock on the front door and got in to help him. However, my hitch is getting him to wear the lavaliere. He doesn’t wear it as often as I would like him to. Still, everything has been fine with the limited use that we've had.

Our mom fell in the garden and laid out there for 45 minutes in the hot sun and she has a heart condition. So, when we have to leave her alone, having a medical alert device gives us peace of mind that she could get help if she needed it. I liked the price of Medical Guardian as well as the reviews I saw about it online. I got one for her and it got to us really fast. The device was easy to set up too. My mother really likes her Medical Guardian.

While I think that Medical Guardian is a good idea, I don't need my device anymore. Still, it was great and I had no problem with it at all. I was using wearing a bracelet device and one time, their team called me late at night because it needed to be recharged. It must have come out of the plug and they told me to plug it again. They were very patient with me and got through this and that to make sure that the device was working.

I wear my Medical Guardian device on my wrist and I've found it comfortable. I've also felt more comfortable when it's on. Overall, I'm happy with it.

We've had the Medical Guardian device for about nine months and knowing I have it makes me feel safer. My daughter got it for us because we're older people and I usually wear the device when we're alone. It's worn both around the neck and around the wrist. It has gone off by accident and the interaction we've had with the Medical Guardian team has been favorable.

Before I got Medical Guardian, I was falling a lot and I had 3 major falls that I had to go to the emergency room. My daughter and son-in-law were concerned. They live nearby but they can’t be here 24/7. So, I'm using the Home Guardian now. It’s not that comfortable but I've learned to ignore it. Still, I’m afraid of pushing the button accidentally which I have already done. Maybe they could make it into a decoration or a brooch instead of a necklace. Other than that, the Medical Guardian people have been great. They are so gentle and kindly mannered. Even when I accidentally pushed the button and didn’t really need them, they were right there quickly. Now, I’m a lot more careful and I’ve slowed down a little bit more. I’m more conscious that I have to be extra careful not to fall.

I had fallen and I was very lucky I didn’t break anything but it took me a couple of weeks to get to walking right again. Now, I wear the Medical Guardian device all the time and so far, it has been excellent. I also had a call from one of the people there one day and we had a talk. It was interesting.

My dad subscribed to this service about 1 year ago. He received a letter less than 2 weeks before the subscription was set to renew, so I called to get the return mailing address since he no longer has a land phone line. I was told that my dad may get billed in the meantime but that he could be billed for 1 month rather than the yearly fee. He just received an e-mail stating that the whole yearly fee has been taken out. Being a senior on a very fixed and limited income, my dad now has no money in his account to pay other bills or even buy basic necessities.

My son got Medical Guardian for me as he was worried about me. It's nice to have because it's a means of safety for me. As long as I got this string around my neck and I got it handy, I know I got help that’s coming quickly. One time I fell down and I couldn’t get up, and they came and helped me up. The people that they sent were very accommodating and kind. They offered any calls they could make for me or anything else they could do. I'd recommend it to a friend if they needed something.

My father-in-law fell during a time when my husband and I were working long hours. We wanted to get a medical alert device for him for our peace of mind. Medical Guardian was recommended to us so we went with them. Initially, my experience with them was terrible. I had to call them several times. The first time my father-in-law had to use the device, the company sent the equipment to the wrong address. It was a comedy of errors. First, I kept getting calls saying I had never signed the agreement. But then, I never received the agreement at the time. Once I got it, I had 11 other people’s agreements in one envelope.

My son suggested Medical Guardian and ordered it for me since I’ve had two massive strokes in August. I keep it to make me feel safe because I live alone. My son tests it once a month everybody there has been very helpful. I usually wear the necklace and at nighttime, I put the necklace on my bedpost so it's at arm's reach because I don't wanna sleep with it. I would highly recommend it.

After my wife passed away, my son figured I should have something and I got the Medical Guardian one that you hang on your neck. I also got the thing that you put on your wrist but that doesn’t work because there's just too many false alarms. Otherwise, you can fix that in a minute. All you gotta do is put a piece of felt around that button.

We wanted a medical alert device and we got Medical Guardian. Our interactions with their team were good. When I had an emergency, the response time was good as they were able to get to me within 15 minutes.

I live alone. I got a Medical Guardian and now I worry less. Everything’s also going good.

A friend of mine was concerned and said that I should have a medical alert device. More or less, she felt that I needed it since I live alone, had a medical problem, and had to have something for reassurance and quick response time in case something happens. Although I have never felt that I needed an alert device, I went along and accepted it because she's a good friend and I was doing what someone else liked me to do. Right now, I'm wearing my Medical Guardian alert device and I'm currently using the wrist type of device. My experience with Medical Guardian has been fine and I would recommend them.

I had a different device, and I kept hearing other people’s phone calls coming in on it. I didn’t like that. I got a Medical Guardian device that has a red and blue light on it and I wear it around my neck. When I accidentally set it off once, they answered quickly. They called me wanting to know if I was all right. All in all, I feel safe with it.

I signed up for Medical Guardian to protect my mom in case she fell at home. On Dec 21 2018 my mother passed away. I called to cancel the service about a week later and they informed me they could not cancel the service until they received their equipment. I was unhappy with that and right away thought it’s another way for them to collect money when the services are not being used. I didn’t understand why they couldn’t suspend the service and give a window to return the equipment. The representative said, "We don’t even know if your mother is deceased." REALLY?!?! During my time of grief? I was so offended. And quite frankly the reason I want to cancel is beside the point. The service is in my name and I want to cancel it.

I live alone in my townhouse and when I fell in my kitchen off a little step stool, I couldn’t get up. I fractured my pelvic bone and broke the sacrum bone. I could not get to a telephone, so I was helpless. I laid on the floor for a little over two hours calling for help before my son just happened to come by and according to the doctors, the fact that I was not able to get up and I laid there for so long was the most damaging part of it. I was in the hospital and then I spent a month in a physical rehab center till it healed and I could walk again.

I researched online and got the Medical Guardian alert device. But we are concerned because the charger is not keeping the device charged long enough. Although we are satisfied, we need to get our charger right.

Loved the idea and were willing to pay the higher monthly cost to have a 'smart watch' where we could communicate with mom. Everything and everyone was wonderful for 2 days. 1) Watch battery that was supposed to last 48 hours didn't last even 12, powered off at 30 % because we used the watch feature (time) 2 or 3 times throughout the day. We were told because we had 4G Att service (they never asked) and the watch only used 3G. 2) We were sent a watched that had been used before by someone before (we discovered this by looking at the call log when we signed up for the care team). Lastly they would gladly allow us to return the watch but we had to pay for shipping. I will be contacting Better Business Bureau and any other review service I can find because of these dishonest practices.

I was falling once in a while and my niece thought I should have Medical Guardian. I wear it around my neck and my niece checks it once a month. One time I was out and I had a box out in the porch. I got the box against the switch, and I picked that box up and carried it in. By the time I got it unloaded, the firemen were here. It seems to be working and I'm happy with it.

I ordered a monitoring service from Medical Guardian and received a confirmation which had my address wrong so I e-mailed the salesman right back with the right address and he e-mailed me back that he had corrected it. He did not. I called Customer Service and was told that I had to pay $350 for the equipment even when they mailed it to the wrong address. Then they send me another unit without asking or telling me. I called FedEx to trace the package and they said for me to call Medical Guardian and tell them they need to call FedEx with info on the order.

After my husband died, I felt like I needed something to rely on in case I would fall. I got a Medical Guardian and I feel more secure now. I wear the device and while it's fat, it's not heavy. I've also had nice interactions with the team members. I would recommend Medical Guardian.

My friend and I ordered Medical Guardian devices. It came quickly and was here in a week or less.

My kids were worried about me. I live alone and I'm elderly. So I got the Home Guardian and most of the time, I don't even think about it. It's fine. In fact, it's good to have. If a person has any doubts, then they should get it.

I’m 74, I live alone, and my son worries about me. I’m not weak, I’m healthy, but everybody can fall. Medical Guardian is my first medical alert device and we got it only because it had the watch so that I can wear it on my arm although I don’t like it. It’s plastic and it makes my arm break out in sweat. It also makes my skin get red so I can’t wear it. For the one that’s around the neck, I’m gonna have to go get a silver chain and put it on because the ugly black rope it’s on is awful. I don’t like any of their products. I wish they’d be a little nicer looking. Instead of plastic or rubber or whatever the watch is made from, they should use something that doesn’t bother the skin. Other than that, they are fine.

Medical Guardian makes me feel safer since I live by myself. I had fallen several times before and one time, I wasn't able to get up. Now, I have the device around my neck and it is real handy. I even wear it in the shower. One day, I was carrying something out to my garage and I must have held something up to my chest. When I came back to my house, I heard this awful siren. I wondered what was going on. They kept asking if I was okay so I thought, "Well, I guess I tested it out." So I was okay that I accidentally set it off.

After I fell and broke my arm, it was my son’s decision to get a medical alert device. I wear this one around my neck and it kinda gets on my nerves hanging around my neck. But I go ahead and wear it. Overall, it’s all right. The experiences I've had were the two times that it went off accidentally and Medical Guardian did call me back. One time, I was leaning up against the steering wheel and it went off. Another time, I was carrying groceries in and I didn’t realize I had them up against the device. It went off then. When they called, I told them what happened. But if I had needed them, I guess they would’ve been there.

My wife has Parkinson's and she's in bed. She was afraid that at some point, she would need help and I may be sleeping. We got a Home Guardian system from Medical Guardian and now, I feel better that my wife has the device. She has a wristband for it that. We tested it and it worked.

My doctor led me to get a medical alert device for my medical problems, safety, and since I live alone. I have both the ones I wear around the neck and wrist. They also sent me something for voice activation but I'm gonna return that ‘cause I don’t think I need that. The medical problems have been taken care of now and I haven’t needed the devices. Still, everybody’s been very nice.

I had fallen twice and was in the hospital a few times for it. My daughter and my son said I had to have Medical Guardian, and I feel more comfortable having it. I have it around my neck, and though I don't have it on at night, I have it hooked on my bed. I haven’t had to use it, but I am very happy that it’s here just in case something does happen. We lost electricity one time in a bad storm and it went off for a few seconds, but it came right back on.

At my age, I got a medical alert device for security purposes and Medical Guardian looked like they had a better rating than any of the rest of them. I've got one that has GPS. That way, I can wear it when I go away from the house and I go shopping. I wear the one on my wrist and I feel more secure. Then I also always put the deal in the pouch and wear it on my waistband. So if I accidentally hit the device, I'll hear it and know I've hit it. I've never had to use it in an emergency but I never pull it off of the wristband because you can wear it in the shower. If you happen to fall in the shower, you can still use it. I've accidentally hit it a few times and I'm also supposed to check it each month, and they're always really nice when I call.

I was afraid to leave my sister alone and she doesn't understand how to use my telephone. I only have a cellphone and I don't intend on getting any other kind of phone, and she couldn't understand how to use it. She needed something in case she got sick or hurt. When I was told that the Medical Guardian is only $35 for 2 medical alert systems, I got them. We check the systems every month to make sure that they're operational. My sister hasn't had any real reason to call a doctor yet and I'm happy as a lark that we never use it. But should she ever need it, then she's got it. It's important that we've got it when we need it. Also, it makes me feel a lot safer and a lot freer, so that I can walk away and do other things while she's at home by herself. I have recommended Medical Guardian to several people as well.

I was never afraid of falling since I expected I wouldn't. However, I had fallen down twice and talked to my friend who knew I had fallen about getting a medical alert device. He said I was foolish not to get one. With my Medical Guardian, I feel safe. However, it has a poor design and I'm afraid that it will fall off when I fall down. It has plastic straps on it instead of leather and plastic is smooth. I have to readjust it seven or eight times a day to make sure it doesn't fall off.

I ordered Medical Guardian for my parents and after having it for a month the Bluetooth device was not working properly. I called Medical Guardian and they said the only way to resolve the situation was to get a different box that hooked up to a landline. So I ordered that box thinking that we could keep the original watches which were very nice. When this box came I found that we had to use these cheap rubber band watches that fell apart instantly. When I called they said those were the watches that came with that box and there was nothing else they can do so I canceled the service. I immediately sent back all equipment and two months later we still had not received a refund.

My Medical Guardian is hooked up and ready to go. I have the device around my neck and it has made me feel safe thus far.

I live alone and so my children wanted me to get a medical alert device. The first one I had was giving too many false alerts so I wasn’t satisfied with it and I only had it for a short time. Then a couple of other people I knew had the Medical Guardian and they were satisfied with it, so I switched. However, I wasn’t sure my Medical Guardian device was working right the first time I tested it. With the first device I had, the other agency would respond as soon as I pressed it. The Medical Guardian device, on the other hand, takes a little bit of time. I thought that maybe it was not going through and I would think that I might get panicky if I really had something going on and I was waiting for somebody to answer. Still, the team answered, took care of anything, and they were fine. While I haven’t had any problems and I haven’t had to use the device yet, it’s good to know that it’s there in case I need to or something happens when I’m alone. I am satisfied with it.

My kids are afraid to leave me alone, so I tried Medical Guardian. I wear it all the time, on my neck or on my wrist, but I don’t like either of them. The necklace is too long, and if you move it a little fast, it gets out of place. Also, my hands are bad and I can't push the button that well.

I have the wrist kind from Medical Guardian and it kind of irritates me. It makes me itch up under there. I wish I'd had gotten the necklace. But other than that, so far, so good.

My son got me the Medical Guardian device, and I wear it around my neck. I feel safer having it.

I'm disabled and I'm on a wheelchair. Someone got me a Medical Alert Device and I wear it as a necklace. It's on a cloth chain and it's really soft. It has given me a little more peace of mind.

My father is a stroke victim and he falls down. We've had Medical Guardian for about a year now and their response time was good. They were the best of all the people I called. But we're gonna be cancelling it because my father is moving into a retirement home.

I’m alone in the house and if I fall, there is nobody to pick me up. Aside from that, my daughter-in-law wanted to get a Medical Guardian device because of my age. I like it because you never know and it’s nice to have that security. I wear one in the neck and another one on my wrist. They don’t bother me but the money that I pay does because I heard that some give you this and there is no payment.

I live by myself and I’m 72 years old. I don’t have any family here, but my neighbor checks on me a lot. I came close to falling in the shower once and it prompted me to get a medical alert system. The necklace gets in the way sometimes, so I got the band, but if I wear it too long, I get this rash on my arm. I try to go back between the two and not wear the band too long. I’ve had the electricity go off once and it came back on. I tested the device and it seems to be working fine. Medical Guardian responded right away and they were very good about it. I like to wear the band especially if I’m in the shower. That way, it’s right there on my arm in case I fall. When I told my neighbor I had a medical alert system, she was really happy. It made her feel much better.

Received a Freedom Guardian watch for my mother. It had many issues and finally set off the alarm 12 times in one hour and couldn't be reset. She was instructed to call and have a new one sent out. They recorded her saying yes to send a new mobile Guardian out which was not the same device. When we received it we realized it was the wrong device. I called 3 more times and 10 more days to get the correct device and then we were charged for the wrong device and told because she was recorded agreeing to it they would not refund it. Would highly recommend not paying for a whole year in advance or leaving your card on file because you will get charges you didn't know you had. Sad their customer care people are not trained in talking to the elderly and making sure what they are agreeing to instead of just making a sale.

Medical Guardian called me and asked me if I wanted to try out a medical alert device. My brothers have been thinking about getting me one because I fall. The last major fall I had, I broke my hip and I had to have surgery. I have home therapy and we decided to get it in case I fall at my house by myself. My family works during the day and if I needed help, all I have to do is push the button on my watch and then, I could get help. I’ve heard people lying when they fall and I thought that it would be better to keep it than let it go. I accidentally pushed the button and I told the Medical Guardian staff that everything was okay. When I first got it, I lived at one residence and then I moved to my present location. We had to unhook it and it kept going off between the two residences. I called them back and told them that I was moving and we found a new place to plug it up here in my new apartment. They responded quickly during the accidental pushing.

I live alone in a senior community and my sense of balance isn’t as good as it used to be. I looked on the internet and it seemed like I could take Medical Guardian with me. I wear one around my neck and when I’m wandering around my two-bedroom place, I have a sense that if I fell and if I couldn’t get up, I could push the button and it would call them and then they could call my daughter to come and get me. If I’m out somewhere in the car and something happened, I have a device that I can just press and reach somebody. I have a friend who bought one because of mine.

Customer service was awesome, what I have problems with is the return/refund. Bought this on 11/27/18, for $141.35 for a Christmas gift, mother did not want it so paid to send it back before Christmas. Never activated it, and received a return refund of $32.38 on 1/28/19. So if you're not sure about getting one DON'T order one till you're sure. It'll cost you $100+ with all the pro-rated & restocking fees & such.

Since having my Medical Guardian device, I feel better, but my family feels a whole lot better now. I fell 18 times before and I got the device in case I'll need it. My experience has been good.

We live out on a farm near Juneau, and often my husband has things to take care of somewhere else. And so if anything happened to me, at least I’d have something I could depend on. Knowing I have my Medical Guardian device I feel more at ease. I'm 89 and I would recommend it to a friend my age.

My father-in-law and mother in law had a medical alert device but it was screwy. My father in law had dementia and he would love to press buttons and he pressed his button a lot. The nice people would come on and ask if he needed something or if he fell. And 99% of the time, it was always a false alarm. Then when it was a real alarm, they took so long to answer the phone. I don’t know whether it was understaffed or a bad time or that the person wasn’t trained. But I ain’t paying the money that they want if they’re not gonna perform and help me feel satisfied that I wouldn’t have to be here 24/7. That's why we changed over to Medical Guardian.

This company repeatedly defrauded my handicapped elderly mother out of thousands of dollars. It took investigations from Bank of America, and months later this sham of a company who never once delivered a product to my mother insisted on defrauding her out of her social security check. We will gladly provide documentation of all this to help ensure that no one else falls victim to this company.

I fell down out in my garden. I have arthritis and I couldn’t get up. I went to the doctor and he recommended some therapy. The doctor also had someone come to the house and those two people that came were excellent. Their attitude and patience in showing me how to use the Medical Guardian device impressed me. I don’t like the rope on the necklace thing. It's so long but it’s okay. When the device went off accidentally the response time was so quick. It gives me some security knowing that if you’re alone and you fall, someone’s there.

I'm very independent. I live by myself and I'm always by myself. But I fell down in the apartment twice and they had to take me to the hospital. From the hospital, they sent me to a rehab center and I was losing my balance. So my son gave me one of those medical alert devices. He was very worried about what happened to me because that had never happened to me. They had never seen me in the hospital before. That made him so scared.

My niece got Medical Guardian for her husband and after I fell, I also got one. I used it about a month ago and the fire department came. But there's a thing on the door with the key in it and nobody gave the fire department the code to get in. It caused my son to drive up. But the response time was good and I feel safer having the device. My experience with Medical Guardian was good and I would recommend it.

I’m very satisfied with Medical Guardian. My husband passed away and my kids thought I needed it. I've had it for a year now and so far, it's been fine. I have the wrist one and it’s comfortable.

I am 82 and my two daughters live at least half an hour away from me. I have very wonderful neighbors, but I would feel more at ease if I had something right at my fingertips. I wear the Medical Guardian wrist watch and it’s very comfortable. My only concern is that the apparatus where I would have to speak into is located in a different room from my bedroom. So, I don’t think I would be able to get to speak into the machine if there was something happening. But my daughter tells me that Medical Guardian will come just by pressing the button on my wrist watch. I feel very safe with them and I have given their number to a couple of my neighbors.

I had an instance before where I fell and it took me two hours to get to the phone to get my daughter. I fractured my hip in four places, and I couldn't move. So I got the Medical Guardian and I wear it around my neck. Now I feel very safe when I get up in the middle of the night to go to the bathroom.

I wanted the device that you can put on the wrist, but the top of it fell off of it right off the bat, so I don't use it. Medical Guardian is all right, but it's pretty expensive if you're not gonna use it. I'm not gonna renew it again.

If I fall, my legs won’t pull me up and I cannot get up, so I needed a medical alert device. My Medical Guardian alert device is good and it’s okay to wear. I wear it around my neck, but when it bothers me I put it on my wrist. I’ve used it one time. I fell down and could not get up, so the Medical Guardian people came and picked me up. They were very nice. When I needed to call them, their response time was great and they were here within 10 or 15 minutes.

I’m handicapped and occasionally, I have fallen at the backyard and had to sit for a few minutes to get myself back up on my feet. I was a little bit concerned that if it happened during the winter or at night, something terrible could happen and it might be too late. So, I decided to get a medical alert device. I had seen a couple of different ones and I kinda liked the commercial for Medical Guardian. It looked like it was something that I could use, so I went with them. Having the device gives me a peace of mind that I can get ahold of somebody if I have to.

I would recommend Medical Guardian highly to anybody. My device makes me feel safer and more secure. I can just press the button if I need them.

I had a leg amputation and I feel more secure now that I'm using a Medical Guardian device. I used it one time when I was having a hard time breathing. They answered and got the ambulance here for me. It takes them a minute to respond every time I try that, but they’d come up and then somebody would get back to me.

I don’t have balance and I can’t walk or step at any place without a walker. I now have Medical Guardian and it makes me feel safer to go anywhere. I wouldn’t go anywhere without it. I’m very comfortable with it and I sleep with it too.

I was fainting and I was bleeding, and I’m now a widow. So, my son decided that I need a medical alert device and he insisted on wanting to buy Medical Guardian. I told him to go ahead then. Since having my Medical Guardian device, I have peace of mind. I could take it anywhere I go. Whereas, the one I had at COAST was only in the house. I’m very satisfied with Medical Guardian. It’s really a good product.

I’m on a walker, and I was worried if I fall or if something happens ‘cause I have fallen before. I checked out several companies and I thought that Medical Guardian's service was the best. I had some questions one time and they were very helpful.

My son picked Medical Guardian for me. He got the reference and he like to see what the people said, so he picked it. I wear my device as a bracelet and it's comfortable. I have a hard time walking and so far, nothing have happened. But hopefully, everything is gonna turn out okay. I secure that I have something like this.

I had a small incident and my son had to take me to the hospital. And then he got the Medical Guardian for me. I have both the necklace and the wrist and they're fine. It did go off once two months ago. I was able to get to it and tell them that I didn’t need them. It was an accident.

I was 94 at the time I got my health button from Medical Guardian. Though I was in fairly good health, one could never know when they might fall and it would come in handy. Medical Guardian seemed to be a legitimate outfit and their reps were pleasant enough. Everything went smoothly. I tested out the button one time and I got a response. It’s reassuring to know I have the button. It's a valuable asset for people who are living alone and have health problems.

I can’t walk and I can’t stand. So, if I have to be in a different place, I fall. We’re doing great with Medical Guardian. We really like it. It’s very effective, and it helps us out a lot. I wear the one around my neck, and I don’t even know it’s there. I’ve had to use it twice because I fell and I couldn’t get up. Medical Guardian's team responded within minutes when I pressed the button. We were very pleased. I would urge my friends to get Medical Guardian.

I’ve been falling and I decided I need a medical alert device. My daughter found Medical Guardian on the internet, and she recommended it. I've had it for three months and I feel more secure now. If I’m out somewhere and I fall, I feel secure. I checked it one time but I wasn’t too sure about what was going on. I had to press it several times and it squealed really loud, and it didn’t seem like it was working. Other than that, the representatives from Medical Guardian have been fine. One time, I got my device on my belt and I dropped my pants too fast that it sounded like there was a fall. They reached out and I told them, “No, it wasn’t that. I had dropped my pants too quick.” The rep said okay and asked if everything was okay. That was a good response.

My husband looked up several medical alert devices for me since I've been falling. He picked out Medical Guardian and I've had it for about 3 months now. I've been using the one on the wrist, but I think I'm going to use the one around my neck. My husband is home with me all the time so I only really need to use the device when he's going out, which is rare. When he goes out, I sit on the couch with the watch on and my computer and I don't move. I don't take any chances.

I’ve got a necklace from Medical Guardian and when I leaned over the sink, it touched the sink since I'm short then it went off. Medical Guardian's reps started calling right then and that happened twice, so I decided to get the bracelet. I accidentally touched it the other day, too. My neighbor called me and said they were trying to get in touch with me as the device had gone off. So, I tried to call Medical Guardian but the ambulance came out here already. I told them I was sorry and that it was my mistake. The one who came out said that he'd rather come out here and hear me say that than come and have to drag me in, so he was very nice.

Here in California, we have certain days we can water, otherwise, we can’t because of the drought. I was in the backyard on a Sunday evening watering, and I put the sprinkler down. I wasn’t pleased with its placement and I reached down to adjust it. I fell, and then from that point on, I could not get up. I lost my balance. My sister-in-law in Santa Maria had Medical Guardian, and we had been talking to her about it. But for one reason or another, we had not gotten around to it. We were just putting it off because other things were happening. But my daughter, while I was in the hospital, ordered my Medical Guardian device. I went to the hospital for about a week and then I was in the care facility for about two and a half months. It was about December when I started using it which was after I got out of the care facility.

My kids and I wanted me to get a medical alert device and so now I wear the Medical Guardian bracelet. I didn’t think I’d like the one that goes around my neck as that gets in my way. I did set it off once but it was okay. It’s the plugin in my kitchen. Now, I really feel safer having it.

My son researched and said that Medical Guardian was the top-selling company. I didn’t realize the limitations I would have on it then. I don’t use the necklace at all because I don’t like the band that’s around it, so I just have it on my wrist. But when I go out, I don’t take it with me because if I push the button, it’s gonna contact the base at home, or the telephone would call but I’m not there. So, it does me no good away from my home, or if I fall. I’m 81 going on 82, and all that could happen. Even if I take the base to California, where I go every other month, it’s not gonna work there any differently. I'm very dissatisfied. It's not that they're not a good company, but I don’t think it meets the needs. I want something I can talk directly into, and not pushing a button on a wrist and then having to go to my back bedroom to where the base is.

I would definitely recommend Medical Guardian. I live alone. I'm in a new state and I didn't know anyone here. I do now but I thought getting a medical alert device was the smartest thing to do. At the time, I happened to see that Medical Guardian was running a special, and I got it. Since then, I absolutely feel like there's somebody there if I need them. I accidentally set off the device several times, and the response I got was good. It was disconnected yesterday and I didn't notice it. When I finally got back online, they called right away to make sure I was okay.

I was having a few falls, and I thought it would be a smart thing to get some help with avoiding that. The Medical Guardian prices seem to be quite reasonable. I've set the device off twice, and their response was very quick and it’s very good for that reason. But now, what I've realized is Medical Guardian is only okay as long as I'm home. If I were to be out and something would happen, that wouldn't help me very much. It's a disadvantage.

I have a form of diabetes known as LADA. It's very severe and classified as 1.5. With its price, Medical Guardian seems like a very good deal. However, it doesn't offer some of the things that I personally would prefer that it did. I haven't had to actually use it because with my LADA, I also have what is called "hypoglycemia unawareness". I'm incapable of punching buttons when I'm passed out so nothing does me any good unless it calls for help when I pass out. Other than that, I've actually found that it gives a sense of comfort because I know that should I need any help, they're gonna be alerted when I hit the button. At the back of my mind, I can use the device to talk to people and ask for an officer or a fireman. Should I pass out in public, people can push the button and summon a paramedic without having to find their own cellphones. Obviously, it's not the solution to my problems, but it helps because it gives me that little extra edge of security in the long run.

My daughter got Medical Guardian mostly for my wife. She had fallen about 10 times in the last two years. Then I also had a subdural hematoma and I was gonna be going through rehab. My daughter wanted to make sure I was okay. The one time that my wife did fall, we saved her laying there for a couple of hours. About a year ago, she fell and laid there for a couple of hours until somebody came home. We were very happy to have Medical Guardian at that time. I was about 10 minutes away from my apartment when the phone rang. It was some guy telling me that I better get home. My wife had fallen down in the bathroom. I was there within nine minutes and we got her up and about. That worked out fine. You just have to fall once and lay there for three hours then you would wish you had Medical Guardian. It's working for us and I'm very happy with it. It's a good deal.

My mother had some heart issues and ended up having a pacemaker put in. She's 88 years old and we wanted to make sure she had help if she fell down or if anything happened and she needed any help. From some of the stuff that I've researched and heard about Medical Guardian, I thought it was a good system. So we made the decision to use this one and my mother has gotten along really well. She hasn't had any troubles with it at all. Anytime they have called me and checked on it, we haven't had any troubles at all with them either. I'd recommend it.

I had developed some heart conditions and I live alone. My children prevailed on me and convinced me that getting Medical Guardian was a thing to do. It's one source that would serve people's needs in similar situations. It's strictly there to alert someone should I be alone and find myself in desperate straits. Someone answers right away and that's all I can ask. I pressed it about two months after I had it and then again a month or so ago. When I got a response, I told them it was no emergency and that I was checking the system. They were fine with that so everything was good.

I've had this for two months. In trying to test it, I get nothing. I got a call from customer service after I finally got through and explained the problems. She gave me a number to call with three choices of numbers - customer service, etc. I called e times and all they said was "Can't hear you" before anything else. I tried the button 3 times again. Ten minutes later I get an answer telling me to call a different number. She put me through to customer service. Music played for about 10 minutes. I had told her, "Cancel my service. I'm paying for nothing." No response yet.

I got a Medical Guardian device after I had a stroke in May. I test the device regularly to make sure it's working. In fact, I just tested it a couple of days ago. Medical Guardian said they were gonna connect me with an operator, but it took seven times before I got an operator. I'm not really happy with it right now.

I order Medical Guardian for my mom last year after speaking with a representative explaining my mom's need. They told me there was no obligation to renew since I purchased and paid for a year of service. My mom decided she doesn't need the device anymore and asked me to cancel which I did. I called and requested for the service to be terminated. A few months later I received an invoice for $356 telling me the account was overdue.

My client ordered a Medical Guardian device. It never arrived. Eventually, she forgot about it. Today, in the mail, she received a FINAL ATTEMPT letter demanding $1,078.65 for the device and an additional $350.00 for the missing device that she never received. What a scam. They will not be receiving a penny. But, as their attorney, I shall be contacting the proper agencies to further investigate Medical Guardian.

My fall detector goes off if I'm sitting in the recliner. It goes off when I move around in my wheelchair. You have my daughter my main contact, yet you call my dad when something ALLEGEDLY happens. I have fallen multiple times and the fall detector does not go off. We need to make some adjustments expeditiously or I'll go to another vendor!

I’m living alone in a house in Bridgewater and my daughters prompted the Medical Guardian alert device. I feel secure with it in case I happen to fall because I’ve got it on my wrist and I could push the button. It’s something I keep on constantly and it’s a safety measure, but I've never had to use it.

Purchased MG device w/ free trial and fall detection & seemed to work great for 2 days. Hired in-home care so returned within 5 days & never signed up for service. Hounded ever since despite written replies and multiple calls to stop. #**.

Sunday a week ago I researched and asked Medical Guardian for information concerning their product for my 93 year old mother who is still living at home even though she is hearing and visually impaired. She also has difficulty walking. I paid extra for speedy delivery, insurance, and ordered/paid for the product for one year. I found out five days later they delivered it to the wrong address and had written down an incorrect telephone number! The product may be great but customer service is a negative 1.

My mother had signed up for the service for peace of mind. After she unexpectedly passed away, four days later I notified Medical Guardian. They said fine and return the equipment. I sent four emails complaining that I never received the shipping info. and let it go as I closed her estate. Now I received a letter saying they need a death certificate and they would charge me another year of service and $350 dollars if the equipment is not returned. Of course I called and noted my emails, calls, etc. They truly don't care and just want to charge for more service and cheap equipment. I cannot recommend this company. One would think in their business that people die and they should streamline the process to stop the service. Not all families know every detail of every bill and service a loved one has.

We purchased the service for my 81 y/o mother. She had the alarm service with the GPS tracker. We were told to call the company to test each month to make sure everything was working properly, which we did. The pendant was hit or miss to start. The volume on the device was so low with no adjustments you couldn’t hear anyone talk. We had to call several months about the problem and it was never fixed. We tested several months where they did not answer the call and we had to call back several times before we could get an operator. (Thank God it wasn’t an actual emergency).

First off this review is based off my experience with their reps not the device itself. I received my unit 10/10/18 - 1 base unit, a watch, and lancet. I had several conversations with my sales rep, I will leave his name out, about what I was looking for and what I needed prior to purchasing. I told him I would need about 4 extra lancets and a couple extra watches. At the end of our conversation prior to me making the purchase. He told me, he would have the extra lancets and watches shipped with initial unit, at no extra cost.

I'm 95 years old and I live alone with all of my problems with me. At this age, I hate not having something around that makes me feel safer so I got a medical alert device. Having my Medical Guardian around my neck has made me feel a little safer. However, the cable that I put around my neck to which the alarm is fastened to pulls apart. It has a snap on it which keeps coming apart and popping out all the time. So, when I wear it around my neck, lots of time if I don’t have my shirttail in and it comes awry, it falls onto the floor. Also, there was a time I set the alarm off by mistake. I was sitting down with a tray on my lap and I pressed the tray against my chest. It caught right on the button and off went the alarm. I got a call right away. I'm satisfied with my Medical Guardian and I would recommend it to anyone.

I love Medical Guardian. They rock. When I googled, Medical Guardian was the first one that came up. They've been so nice and the response time has been great. When I have fallen, they were right there. They were spot on. My sense of security now is 100%. I would not go without them. I tell my friends to buy this device as a Christmas gift for their mom or grandma.

I got the Medical Guardian Home device and I wear it as a necklace everyday. It doesn't bother me and I feel better with it. I feel safer. I got lymphedema in my legs and I fall. I fell twice this year and twice last year. I was afraid I’d fall because I live by myself. Medical Guardian gave us all peace of mind to know that if somebody tries to break in on me or if I fall and can’t get up, I’ll have that in the middle of the night because I don’t sleep good and I’m up all hours of the night. I have also tested it and I liked the response time.

I was told the watch/bracelet had GPS tracking and that it would be able to locate my wife who had Alzheimer's if she were to wander. Turns out the rep was wrong. The wearer would have to depress the red button on the side of the watch in order to transmit their location. An Alzheimer's victim wouldn't be able to do this. So I called for a refund and was told it would be done within days and to just keep the watch. I told them I did not want the $99. watch. The rep said, "Keep it anyway, we'll still refund your money." Weeks later when checking on the refund I was told I had to return the watch first. I did and still do not have the refund. Ridiculous for them to advertise that the watch will track people with dementia. And, their ad should disclose how it works so people less proactive don't get stuck with this article.

Nancy was falling. Once, she fell out in the garage and laid out there about five hours before anybody could find her. Now that she has Medical Guardian, she feels better and so do I. She has the watch, a pendant and a lockbox. And we hope it’s gonna work out well. So far, we’re pleased with Medical Guardian. We know there are other services out there but we think we’ve got the best. We made the purchase after seeing their consumer rating. Also, it did not require a long-term contract. Dealing with their team has been a good experience as well. I’m located here in Philadelphia and they’re headquartered here. So we’ve had no problems with them. Their response was also very good and professional.

I had some serious falls and couldn’t get up. I had to call the 911 and they came and broke my door down and took me to a hospital. So my son ordered the Medical Guardian and I feel a little safer with it. I'm very satisfied so far.

I received an unsolicited call from one of your representatives. They were wanting me to upgrade my service using a pager type instrument that could monitor me anywhere I went. This would only be an additional $10.00 a month. I agreed to TRY it. Within a week $90.00 had been charged to my account. I have not tried it and feel robbed of my right to decide whether to keep it or not. Right now I will be returning it and demanding a refund based on the way this was handled.

When my father-in-law was in the hospital and had congested heart failure, we wanted to make sure that if he walked, he could hit a button in case he would fall. So, we got him the medical alert system with the GPS from Medical Guardian. When I was doing the research at that time, they had the best ratings. We also liked the distance covered by the device. We wanted to make sure that if my father-in-law would be walking, it would work. And we got him the Mobile so that he can wear it on his belt or put it on his purse. Our experience with Medical Guardian was very good and very easy. Everything got sent out to us very nicely, too. I would recommend them.

We have had trouble with keeping our device charged. When we get it charged and push the button to test it, it takes an extraordinary amount of time for an operator to answer the call. If my husband is having trouble breathing, he would have passed out by the time the call is answered.

I've used the service for a few months and couldn't be more satisfied. It's a constant relief to wear the device and when I check in every few weeks to be sure all is OK I always get a pleasant, concerned person who responds quickly to my call to offer help. Highly recommended!

I have been having a problem getting my pendant "seated" first or second time. I have to "play around" with it to get it to charge. I charge my pendant every night and very rarely does it start flashing on the first or second try. I am disabled and unable to unplug from electrical outlet every night. I have tried wiping off the contacts, but nothing seems to help other than putting it in several times and trying to "rock" the pendant back and forth. Seems like something else could be done. Thank you.

I had a problem with falling and we found out it was because of my heart. Once I got a pacemaker, I stopped falling, but at 81, I still need a medical alert device. I feel safe having Medical Guardian. I should be happy that when I do fall, I have a medical alert to be able to contact and have someone to come and help me or get me to a hospital. I got the Classic device. Sometimes I wear the pendant around my neck, and sometimes I wear it on the wrist. When I go out, I take the one with the "call" feature. I put it in my pouch and take it with me because that's the one I could talk with and they could talk with me. I'm glad I got it.

They took my money before I was even off the phone. They could not get the watch to work correctly, after 2 weeks I gave up and can't seem to get my money back. They keep saying up to 30 days to get the refund. PLEASE how old is their system? DO NOT BUY FROM THIS COMPANY. I would rather have my mom walking around on her own than to have these ** help any more.

One time I had a heart attack and so I needed a medical alert device. My children got me two from Medical Guardian. One of them is worn around my neck and the other is around my wrist. However, I usually use the neck model now because I don’t want the plastic band on my wrist. It's plastic and if I perspire under it or have it loose enough so that it can breathe, it slides around which is not right. Still, I feel more secure with my Medical Guardian device. Other people should go ahead and get one.

MG contacted me and all is well. Happy to say I'm a customer once more. The 2 way communication with an operator is quick, loud and clear. Thanks for the quick response and resolution.

I live by myself and I have heart trouble. My son got me a medical alert necklace from Medical Guardian and I've been feeling more comfortable with it. I feel safer because I’ve got something to contact somebody if I fall and can’t get up. I recommend this company.

Medical Guardian has me given peace of mind in knowing that I have a fallback. I try to go to the farm most I can and I know I got backup okay. Although this pendant is not designed to stay where it’s supposed to be, my daughter and I have tied knots to overcome that problem. I punched my device one time by accident and it alerted me. My cellphone was the first up, and I just told Medical Guardian everything’s okay.

I was always setting off the necklace that I had and I didn't care for it so we decided to go with Medical Guardian. My daughter did some research and found that to be the best one. I wear the device on my wrist and I’ve had it for three months. I like it and I have no complaints at all. It feels smaller and it fits better where I have to put it. It would be a good idea for my friends to check into it and I hope they’re as happy as I am.

Medical Guardian could be beneficial later on if I need to call. Plus, it’s good for when I’m away from home. Having that service makes me feel safer for somewhere, and when we need help right away, we know that they can find me. When I tested my button, Medical Guardian's response time was quick. So far, my experience has been fine.

Evelyn doesn't get around well by herself and she's pretty much housebound. She knows she's not supposed to get up but sometimes, she does. So the Medical Guardian device was a precaution for her. We checked it out when we first got it. And It doesn't bother her when wearing the device around her neck. However, we were supposed to get the lockbox, which we never did. I reached out to them about that because we're getting charged for it. It's disgusting when you order and pay $37 a month for something, but you don’t get it. Then you call, and they tell you they’ll ship it right out, and you still don’t get it three months later.

My wife and I are having falling problems, so my son got us a Medical Guardian, which I wear around my wrist because I have a pacemaker. The lady that checked my pacemaker said that if we had a device like this, was it’d be better if I didn’t wear it around my neck because it could get over my pacemaker and might cause it to act up. I’ve gotten used to wearing it and I’m completely satisfied with it.

My kids were nagging me of getting a medical alert device because of my medical conditions. And I live alone so they were afraid I would fall. I looked at Medical Guardian. I went online and it was one of the top five, and I kinda trusted that. I always looked at the negative first and then, I looked at the positive comments, and I was impressed. I called them and I got a device immediately. It was easy to set up, and I’ve been wearing it ever since. I accidentally used the button within the first week. I was at a Mexican bar reaching across the table for guacamole, and I accidentally pushed the button against the table. And Medical Guardian's response was immediate. I spoke with their representatives and they were very friendly. I also know other people who have used it, and they’re very happy with it. I was really pleased that I was able to get a gear in advance. So I paid 10 months and got two months free. I’m very happy with Medical Guardian.

I had a heart problem and the doctor recommended Medical Guardian to me. I've been using the device for about a month and as far as I know, the sense of security is okay.

Two years ago, my femur broke while I was standing in the shower in two places. I have a rod down my right leg and had a knee replacement since then in the same leg. I’m living by myself now and since my son does Medicare supplements, he knows which medical alert company is good and which one isn’t. He wanted Medical Guardian and set me up for it. Since using the device, I feel good because I wear the band so it goes with me wherever I go in the apartment, if I go out to take garbage or if I go to the mail, so I feel very safe. One time, the device went off when our electricity was going out to tell me it was going out. I've told a few of my friends to use Medical Guardian.

I am old and my son worries about me. I live alone and in case I trip by myself and fell, and I have to actually get ahold of somebody, he got the Medical Guardian for me. There can’t always be somebody here with me but so far, I haven’t had to use it. One evening, I was gonna call when I fell off the couch and hurt my head. When I got up, I was okay and I didn’t have to call but I feel confident because I know if I have to have them, I got that, and I could call them. It’s very nice to have it and it’s quite handy.

I tripped, fell two times and broke my wrists. I needed a medical alert device and got Medical Guardian. I accidentally touched the red button and the Medical Guardian team called me. They wanted to know what happened and if I needed them. They were very alert and kind. They answered right away. I like the device. I wear it around my neck. At first, it was annoying. I knew it was there but now I don’t even know it’s there. If my friends would ask I would tell them to try it.

Fast, accurate, to the point and courteous!! I have been thoroughly pleased with speed and pleasantness of monthly testing and the ease of canceling accidental alarms. Thank you for thinking of the customer feelings and wellbeing in your customer relations department.

I wanted something to give me a little assurance just in case something happened. I live alone, I’m 80 years old, and I have some health issues. I’m still able to walk around and everything, but have a fear of falling and really hurting myself where I couldn't get up and get to anyone for a while. It happened to somebody that I know that he fell one day, and it was several days before anybody found him. I looked online and saw that Medical Guardian was ranked very high as far as people’s satisfaction. I got ahold of them and made a deal. I thought about using another one that’s local. I called them and somebody was supposed to call me back, but they did two or three days later.

I lived out out state when my 79 y/o mother started falling. I ordered Medical Guardian for her until I could move back. Within a year I had to use it when she had a bad fall. Immediately the first responders came. Everything was quick and professional. As a nurse, I recommend this device for elderly or incapacitated people. I'm glad I got it for mom.

When I came down the stairs on July 16th, I couldn’t breathe well enough to go back upstairs, so I went to the emergency room. The week after that, I got the Medical Guardian. It was on the top of the list of the comparison on the internet. Now, if I got the same experience coming down the stairs, I got the push button thing on my wrist that and I can just push it then they'll know where to find me. I’ve also tested the button several times at home.

I have the black and white Medical Guardian device that goes around my neck, and I also have a thing hanging on the wall for emergency to push. I like the way the device looks, and it's better than the little metal one. So far, so good. I expect I will be using it more as time goes on.

I wear my Medical Guardian device around my neck, and I’m used to it but there are times when I wish it was not there. Still, I feel more secure with it. So far, my experience has been good. I had two false alarms because I hit my garbage can twice. Medical Guardian's team responded quickly and they were very nice.

My daughter lives in Alabama and she wants me safe. I recently moved to Clark-Lindsey, an assisted living village, so I wasn’t too keen on getting a medical alert device. But after I got here, I discovered it has a lot of benefits. I have had a therapist to help me overcome some disk issues in my back and she said that I’m so much stronger now than when I moved here that she doesn’t feel the need for her to continue coming once a week. And so, she told me that she was going to release me and I would be okay to continue with the exercises that she gave me and the regimen that I am now doing on my own. I needed the Medical Guardian monitor to make sure that I was okay. The Medical Guardian team was very courteous. They showed me how to do it the first time and I’ve been able to do that. Medical Guardian is definitely superior and I feel very comfortable using it. I now use it in the shower. It works.

My youngest son got the Medical Guardian for me and I have it for about two months now. He lives in Maryland and I live up here in Upper Michigan. I also live alone so he thought I should have it just in case I should fall. And I don’t have these cellphones and apps that everybody has, so it’s gonna come in handy if I ever need it. It’s a good thing to have and I feel more safe with it. Now I have somebody to call immediately if something happens. I tested the device right after we got it hooked up and their response was very quick. A lady came on the line immediately.

When I talked to Medical Guardian in the beginning, they told me that when I'm gonna be away from home and will be up at our summer place for a while, just to call and let them know what the phone number would be up there, and that would be taken care of. So far, Medical Guardian has been great.