Medical Guardian Reviews

Back in February, I fell backwards in my bathtub at 12:30 at night and didn't get any help until 330 that afternoon. I decided I needed something and my daughter did all the checking in with Medical Guardian. I got their device and so far, I put the bracelet unit on at night and put on the necklace one during the daytime. I've been happy with my Medical Guardian. There was a time when I laid it down a little too hard. That set the device off and a little later, my daughter and I heard banging on our door. I had to tell the medics that I accidentally bumped it. Overall, I'm satisfied with the product.

I like my Medical Guardian a lot. One time, I decided to clean my clothes. So I took all my clothes to bring in my kitchen, so I could wash it. All of a sudden I heard my name. I thought somebody was in the house. It was the alert, the chain I have in my neck. There's a button there. 'Cause I pressed it. It called the alarm system. I heard the alarm system, "Are you okay?" I said, "Okay. I'm fine. I was supposed to bring my clothes and I was pressing it in my arm, to the kitchen." So that was working very good. I wear it very well, all the time. I slept with it. I kept it. I took it off when I'm in the shower. But I can keep it in the shower too if I need it. I'm enjoying it. I'm very satisfied with it and I'm very happy. I have the watch too. I can wear it or the necklace.

I had severe vertigo that put me in the hospital. My two sons set me up with Medical Guardian. When they were first setting me up, Medical Guardian had to call at a certain time but they didn't get that done. Still, when the call came in my sons understood the rep whom they worked with. Now, I have the key to my house in my lockbox and I carry their device with me all the time in my purse. I keep their other device in my bed and made my husband aware of it. I have improved so much since having vertigo that we considered eliminating Medical Guardian's service. My sons decided to continue it though and we're gonna keep it for a year just in case.

Medical Guardian sold my elderly and infirm mother (81) a device that she did not need, could not afford, and would not have worked for her situation. Then after I - her son and caretaker- promptly returned the device (at our expense) they have to date refused to return the $470 they took from her. She needs this money to pay rent and buy groceries. I feel Medical Guardian is really a wolf in sheep's clothing, preying on elderly fears. Buyer beware!

I compared Medical Guardian with a competitor and Guardian fit more both the old and young while the other one was always advertised to old people. Guardian was the one I wanted and I got that. I do the watch and it's fine. I tested it when I first got it and it worked. But I'm pressing it and no one's coming out so maybe something needs to be charged on the watch.

I feel one time and my daughter was concerned as I live by myself with her being half an hour away. We got Medical Guardian's service. Currently, I have one device around my neck and the other is on my wrist. In general, I would recommend this device but not to one who isn't just at home.

I fell last August and I also fell in June. I had always planned to get a medical device, so it motivated me to get it before. My family's happier now that I have one. My son knew someone that had a Medical Guardian. He checked what was the best one and he felt Medical Guardian was. Their reps were very nice. Getting everything set up didn't take long at all. My son set it in motion. I'm pleased with it and I feel reassured that I have it. I haven't had to use it. But I almost was thinking of checking it.

I was not satisfied with my previous medical alert device provider as they did not call the people that were on my list when they needed to. My brother who has Medical Guardian told me all the advantages of having their service. My son took care of signing me up with them and so far I love Medical Guardian. I charge their device every four days when the battery runs out. I thought it would last a week but still it's not hard to charge it. There was a time when I had intestinal bleeding and as soon as I pressed my button, their team answered right away. The fire department got to my location right away. The ambulance didn't take long either and they came from 10 miles away. I'm totally satisfied with the service and I feel really secure with it. The reps are so polite and caring when they answer the phone.

My father was diagnosed with interstitial lung disease and he is on oxygen 24/7. Occasionally, his oxygen gets very low so we needed some kind of medical alert system to get help if needed. Two of our neighbors had such devices. One had Medical Guardian and the other had Life Alert. I researched them and I liked that Medical Guardian is in Pennsylvania which isn't far away. That made me feel better about them. We went with Medical Guardian and so far my father has used his badge a couple of times. He leaves the device on his headboard so he has something close to him while he's sleeping. He also wears the neckless device all the time and takes the portable unit when he goes far. We are happy with how fast somebody got to my father's location when he used the device.

My mother-in-law wears her Medical Guardian all the time and she has fallen three different times since she's had it. But it has been her choice to not use it because she is so hard of hearing and it's very difficult for her to understand the questions that the operator is asking her. That was a concern we had when we ordered it and they assured us that it would be loud enough that she could hear but she cannot hear it.

I've had a problem with my blood pressure and I've had a couple of falls. My children and grandchildren decided that I should have this Medical Guardian around my neck all the time. So if I fall and my husband isn't here at the time, somebody will know. It’s a more secure feeling having it. If anyone's going to be alone or do not have someone around them all the time, it's a very good idea. I've had to learn as far as putting things in the upper shelf, like lemons or something up high that when I lean in, I can set it off. I've done that a couple of times and they’ve been very nice about the false alarms.

My son purchased my Medical Guardian for me as I can't walk around too well anymore. In the beginning, I had problems with my device. The light on the device would flash on and off. The company fixed something from the office and now it's working well with two green lights on. It's a bit expensive but it's worth it.

My knees snapped and I went down. My daughter happened to be here that day but my son-in-law said, "What would you do if you were by yourself?" That must have nerved them up a little bit and my son-in-law purchased my Medical Guardian. I feel more secure having it. I put it around my bra strap and let it hang there and it’s nice and light. It's very convenient the way I have it. I have the wrist one, too, but I don't wear that because my wrist is very small and I don't like the way it looks.

My experience with Medical Guardian has gone well so far. Their reps are courteous and informative when I speak to them.

I thought the Medical Guardian would be a good solution. But I don't like the quality of it. The bracelet keeps coming off and it keeps falling and keeps getting tangled, so it's not really good. I also don't like the light. It's way too bright. I used the device once. My husband fell, and I called the fire department. They responded, but they took a while. I know a person that was outside, he was the one that called the fire department, and they got the fire department here. So, by the time Medical Guardian answered, the fire department was almost here.

My daughter ordered Medical Guardian for me. I wear my device around my neck and so far it has been comfortable. Having their service has worked out fine for me.

My wife and I went with Medical Guardian for her alert device. My son sent the order in and I paid for it. The set up process went fairly well. We followed the directions and things worked. The device has been doing very well for my wife.

My daughter decided to get a Medical Guardian for me. I wear it and I keep it inside my shirt, so it doesn’t jangle around.

My son got me a Medical Guardian device. One time, I made a mistake and pushed the button. Something else went off and they responded really quickly. I told their rep I was okay. So far, I like the device and I'm satisfied with it.

My husband and I are 83 years old and we live alone. Our kids were worried about falling and they thought that getting a medical alert device was an important thing for us to do so we followed their advice. Our daughter-in-law took care of getting Medical Guardian so we didn't have any choice. She made all the arrangements. My husband and I each have the alert necklace and we are using it in the house. Supposedly, we should have it at all times. We've had to reset the device a couple of times because my husband brushed against it under his shirt. But other than that, everything is taken care of. We’re satisfied and the good news is that we haven’t had any opportunity to find out that there was anything wrong.

I had a bad fall and I needed some someone or something to get out fast response to. I wear the Medical Guardian device around my neck and wear it all the time. It works good, it's convenient and not heavy.

The medical alert device has been fairly easy to use and I don’t have much of a problem. I use a CPAP anyways and it’s all wrapped up around my face all night. I wear the pendant during the day and the watch at night. So, there's not really much of an adjustment. So far, I tested each device a couple of times. I tested one upstairs and one downstairs. I also accidentally hit the button the other night. The response I got was good and it was within 10 seconds or so.

My Medical Guardian is working out fine. It's very comforting. The only complaint I have about it is that when I call for help, I can get 911 here before they answer. It happened last night. I needed help and they came on quick. They said the call is being placed. They said that about four times. During that time, my neighbor got 911 to answer and on their way before I got Medical Guardian on the phone. I told them to cancel it because we had the ambulance on their way.

My husband passed away and my kids decided that I needed something because I was gonna be alone. Medical Guardian works fine as far as I'm concerned. I don't like to wear the thing around my neck and I really don't like the size of the thing on my wrist but I'm wearing it. I feel secure with it. I also have several friends who wear them and have them and one person has had to use hers a couple of times.

My husband and I both have a Medical Guardian wristwatch and it was very good when we were setting it up. I get a little bit sweaty and it kinda sticks to me so I'm going to try to make a new wristband for it. But so far, I'm very happy with it. It really makes me feel good with my husband because he likes to be outside in the nice weather, putter, and walk around and he's very unstable. This way, I know that he can push the button and get me so I know what's going on. I could get out and help him.

My daughter works for a doctor's group and she was insistent in getting me a medical alert device if I would be comfortable having one. After I lost my husband, I live alone, so she was worried about me. My grandson came and hooked everything up for me. So, I love that. I also feel very good about my sense of security since I got Medical Guardian. Before, I always walked around with my telephone with me. After it was laying there all night when I was in bed, I'd get up in the morning and it'd be beeping at me. So, thank goodness I don’t have to do that anymore. All in all, Medical Guardian is very reassuring for me.

My daughter was worried about me. She thought I needed a Medical Guardian device. She got it for me. I have one for my neck and one for my wrist. They're all right.

My daughter picked out Medical Guardian for me and so far, I'm happy with it. Initially, we had a little mix-up in the paperwork. My daughter filled it out and left it on the table. I was supposed to put it in the envelope and mail it. But I picked up the papers and put it with some other ones. Then I got a letter saying they didn't get the papers. But we got that finally straightened out and I'm completely satisfied.

I feel good about the response I get when I test my Medical Guardian device. While the black lanyard it's on is comfortable to wear, I'm thinking about getting a cheap necklace I can put it on so that the lanyard isn't peeking out of my clothes all the time. Also, I don't wear it to bed 'cause it feels uncomfortable there. When I take a shower, I take the bracelet device with me instead of the necklace. I've recommended Medical Guardian to other people.

I have an equilibrium problem and my daughter bought a Medical Guardian device for me. As soon as I put it on, I did a test on it and everything was great. Having it is like wearing a cellphone around my neck. It's too heavy. But other than that, everything's fine.

We first did Life Alert and they gave us a runaround for about two weeks. We found Medical Guardian in the phone book and went with them. The device is on her neck and she's complacent with it. I test it once a week as the instructions call for and their response has been excellent. I used it twice and they're very prompt.

I love Medical Guardian. My daughter wanted me to have it for security reasons and I feel a whole lot better because I know if something happens, all I've got to do is just press this button and someone’s gonna come here and help me. I don't have to worry, like what I did with mom, about how I was gonna get someone over here to help me. I wasn't sure if I was supposed to test it very often but I did test it when I first got it and it seems to be working fine. Their reps were very kind and nice.

I remember to keep my Medical Guardian on. I feel a little safer with it.

I won't recommend Medical Guardian. I don’t know if it’s gonna work when I need it to work and it makes me nervous. The one time I'm gonna use it will probably be the last time and I need it to work 100% of the time, one time. I've been afraid to press the button because I didn't want to dispatch 911 to my mother's house.

My daughter got a Medical Guardian device for me. I have the button on me and I've charged it. So far, I have no problem wearing it. It gets me help when I need it and I'd rate it high. I've also used 911 before and I don't have to have the device, but it's good.

I've had five falls wherein three have resulted in injury. My husband found Medical Guardian, and he liked the way it looks. However, the device is not that comfortable. It is a bit big and heavy. Other than that, it's fine. I tested the device and the response was very fast.

I had COVID-19 virus and three days before that, I had my knee replaced. I could hardly walk and breathe. I was in bad shape because that COVID-19 hits your lungs. I was very weak and that's why my girlfriend got Medical Guardian for me for six months. It’s comfortable and setting it up was not long at all. It was very easy. Just plug it in, call them, and that's it. They were very good whenever we called them.

I went with Medical Guardian because I felt more comfortable with them and they have a good reputation. The Lifeline was too expensive. Medical Guardian has been fine so far. It's comfortable to wear but my other watch doesn't have a band. This one's got a band where you have to hook it which is kinda hard. I’m not used to it.

The trouble was the device worked exactly like it was supposed to. I'm recently widowed and I'm at the far end of a dead end. From here to the entrance is, maybe half a mile winding and wending your way. I wore the device to bed and I accidentally set it off without knowing it. I have it in such a way that I hope it makes it a bit stronger to keep around my neck here. I must have pulled on my lanyard and it pulled the clasp apart. The clasp is a magnet around the thing. And then once it came apart once it was easier for it to come apart again for some reason. I've made a Jerry-built gadget here to kinda keep it from doing that.

My daughter and son were the ones that decided that Medical Guardian would probably be the type that I'd be happy with. I adjusted to it immediately and I hope it all works when I need it. I am supposed to call in the next two days for testing. I appreciate them being that considerate to call. That makes a great company.

Medical Guardian was the first call that my daughter made and she was very impressed with the person that she spoke to so she didn't go any further. She went with him and made the arrangements for me. My experience with Medical Guardian was very good and everything is working well. I worked with somebody who walked me through the procedure and he was very helpful. I tested it when I got it and they talked to me. Once, they called me and I don't know why but it registered that I needed help. I must have pressed the button and not known it but they immediately got a response. I have an issue with putting the watch on. That is very difficult to do. I'm having difficulty getting that little round thing into the opening. I can't close it properly. It takes me an hour to get it on so I haven't been using it. I've been using the necklace but I prefer the watch if I can get it on.

I’m 87 and I've had a couple of falls. I had to have two surgeries on my elbow and I just sliced my leg open. I am at high risk of falling. I got a Medical Guardian device and it makes me feel safe.

I'm 94 and I live alone. My son looked up Medical Guardian online and bought one for me. I've been charging it and at the beginning of the month, I tested it to make sure it was working. So far, all I do is put it around my neck and it's not really comfortable to wear. Then at night, I have a place on my night backboard where I hook it on.

My son was at my place when I first set my Medical Guardian device up We called and checked that each piece is working. I wear the device on my wrist and once I put it on, I forget it's on. I'm happy that I have it. In case I fall, it’s a security.

I went online and looked Medical Guardian up, and I saw good reviews on it. I have it on just for fun. But you never know. I thought I was high risk for stroke or anything, but the cardiologist said no. He said I don't need the device, but I already paid for three months. I'll just keep it and then I will call and see if I can breach the contract.

My kids bought my Medical Guardian device for me because my knees are really bad. It is alright to wear but it bothers me sometimes.

I haven’t had any problems with my Medical Guardian device. I wear it all the time and I don’t really even notice I got it on. For anybody that need it, like me, it’s a good thing to have.

I’m happy about Medical Guardian. I was looking at the TV and then I checked the different ones that looked the best to me and I picked one of them, which happened to be Medical Guardian. They have a few things. I got that little thing that goes around the neck, and then the GPS thing. My granddaughter did most of the setting up for me. She was over here and she tested it out as well. I wear the wristband mainly in the house. Most times during the day, I also put the GPS on 'cause I go out and I never know when I’m gonna go. It stays good within 300 feet of where the GPS is. The way I understand it, if I have to leave it in the house and go farther than 300 feet, it wouldn’t be covered.

I was looking online and Medical Guardian seemed like the easiest one to call. The other companies all seemed kind of confusing. Medical Guardian's website itself made it seem like it would be easier to get my dad set up. Before we knew he had COVID-19, he had been in the tub and was sitting there for seven hours because he didn't have enough strength to get up. My siblings thought he can't live by himself and if he's going to live by himself, he has to have something in case his phone's dead or he can't get out or can't get up to tell somebody. That's kinda why we decided to go with Medical Guardian. The process was pretty quick. I had asked for overnight shipping, so the device got here when they said it would. It was delivered early in the day. It didn't get delivered late in the evening which was what I was worried about the most. Everything, overall, was pretty good.

Medical Guardian makes me feel more secure if anything does happen, because I'm almost 80 and I live alone. I had a question once. I called and the reps took care of it. The device is pretty simple. The only thing is, I didn't like their chain so I put a sterling silver on it. But it isn't working out well either because it gets very black and I'm not able to clean it that well. I wish there was something else I could wear around my neck. Also, others are much cheaper. It's expensive, but I would recommend Medical Guardian.

My wife died on me a year ago and I now live alone. I go out for groceries and go down to Walmart for my medicines. I’m also by myself in the house and if I go out in the yard. I got to have something that lets people know that I’m in trouble and that's exactly why I selected Medical Guardian's system. So far, I’m satisfied with the way it functions. When I first got it and started learning how to use it, I was calling them to see if it was working and it was. And I’m planning to touch base with them once a month and see if it’s still working. With Medical Guardian, I’ve got something that’s with me that even if I fall and become unconscious, or if I don’t answer, their people would carry on and send a rescue squad out.

I live alone and I realized I could fall easily now, and I would need help getting up or getting in touch with somebody. My daughters and I researched and found that Medical Guardian ranked really high. I have both but I mainly use the watch. I love being able to wear it into the shower and everywhere. I don't like the dangling from my neck. I haven't had to use the device, but I do check once a month and every time, they've been right on cue. Having Medical Guardian makes a difference, especially like walking out in my yard where I'm afraid no one would notice. It allows me to do a lot of things I didn't use to feel safe doing. Everything has been very positive with Medical Guardian.

I was in the hospital. I've been using my Medical Guardian device for a few days. I activated it and it's going well. I take it off when others sleep, but I put it on to go to the bathroom. Also, I like the blue light. It reminds me that it's there. It's simple to use. When I was moving it, I went over the button but the people over the thing said, “We just detected that you pushed the button. Did you push it? If you did, would you push it again?” I pushed it again because I hadn’t, but I realized how quickly they had responded.

I wanted some kind of a device and Medical Guardian was recommended to me. I wear the button on my neck but I'd rather not have it. I also hope that I don't accidentally hit it and it goes off sometimes. But if I ever need it, I'll be glad to have it.

We got a Medical Guardian device for the confidence that if my mother-in-law fell, she could reach someone. Getting it set up was not expected to be super easy because it's not super easy, but it was easy for what it is. So far, so good. We got it to the length that she likes. You can adjust it and it has the tail down the back. We cut off the back tail and that solved it. My mother-in-law feels more secure having it as do we when we're not home with her. This is where we're still learning it but our understanding is that the communication with her is not through the device on her neck but through the box that’s in the home. My husband believed that you could only talk at the box. But the communication when she's talking to somebody is thru her button. The only downside is that when the phone doesn't work, it doesn't work either.

My daughter went on the computer and interviewed different people that sell these medical devices. She was trying to get something that would work the best for my husband and me and she found Medical Guardian. The only thing that bothers me about their device is that I hit the button when I lean over the washing machine to get my clothes out and they call me. I've done that twice. But they didn't wait to call me to see if I was okay, they called me right on the spot.

When I first got my Medical Guardian, I tested the button to see if it works and they answered almost immediately. I just don't like the string around my neck. The device could have a softer string thing, but it's okay. Having it makes me feel secure. I'm very satisfied with my Medical Guardian.

Luckily, knock on wood, we haven't used the Medical Guardian device. My mother has been wearing it around her neck though it's not a favorite thing. The only thing is, and I guess it's ignorance on my part, I assumed she could talk into the thing that she's wearing and she would hear somebody talk. I didn't realize it's a base in the house and mom's hearing is not great. We even tested with her way up front, on the porch, like if she would’ve fallen on the porch. We tested having somebody call and she didn't hear it. The base is in the kitchen. But they said they will call her house phone if they get no response from the base. If they are calling a house phone, then that's fine. She's got one in the bedroom and another on the porch so she will obviously hear that. But she's scared that she's gonna hit something and someone's gonna be sending an ambulance and it's not needed.

I tested the Medical Guardian device a couple of times. It says test once a month, so I do. When I punch it, it takes a good while before the operator comes on and says, “May I help you?” About a minute. I would like it not to wait so long. When the reps finally answer, they're very professional. They do good. I wore a necklace but they get tangled all up around my neck at nighttime. When I slip, and if something happened, I probably couldn't have found it. I switched over to the watch and I'm wearing it. I just got two concerns with it. If I had a stroke, I probably could never reach it to push the button. And if I had a heart attack and fell to the floor, I probably could never reach it. The only time that I could see that I could reach it is if I happened to fall and couldn't get up. If you can’t reach it and push the button, then what would it do?

Everything went very well with Medical Guardian. The device has been comfortable to wear. I tested it when I first got it and the response was very good. It answered right away and they answered any questions that we had. I would vouch for Medical Guardian any day.

I'm a widow and I live alone. There was a time when I fell and spent four hours on my kitchen floor. I broke a bone in my foot, seven ribs and totally destroyed my shoulder. I knew I was gonna spend the night on the floor if I didn't do something. I scooted over to my phone and called my daughter who then called the ambulance. It's been tough since then as I am still seeing physical therapists. I got a Medical Guardian and I wouldn't go out to my porch without it. I feel better with my neck device and it's very comfortable.

My wife died this May and I'm living all by myself now. I'm 90 years old and my kids are worried about me. So they said, “You're gonna get something so in case you fall, you can just press the button or something.” My kids told me to wear the Medical Guardian device all the time, so I do.

I'm happy with what I got right now. It did work because when that machine fell off the little table and it rang away, they called me back.

I’ve had Medical Guardian a couple of weeks and I’m not too impressed with it at all. I can't see where it's adding anything to my day. It's embarrassing to wear it in public. It flashes that light around the room at night. I may, in time, get used to it but I regret buying it. We've tested it once and they've read us loud and clear. It worked. However, I've fallen several times, and it's never detected it. I don't know how it's ever gonna help me.

I am old, but I'm in good health. What got me going to get involved with the service is that I fainted some time ago. It woke me up and told me I could use something like that at that time. Now, I'm still indoctrinating myself into this program, but so far, it’s been working out fine for me. I'm doing very well and thank God I have not had to use the device.

We were looking for a device for my mother to wear. My dad had passed away in June and she is firmly by herself during the day. We're working on changing that but we wanted her to have something. We tried another service and it wouldn't work in her home. They live in a manufactured home. So we went online and found Medical Guardian. We saw the ratings and they had good ones. This is the reason we made the decision. We called and verified that it would work in her home. So far, so good.

Customer service advice was incredibly inconsistent, the battery was failing quickly after only 6 months, a customer service rep was very rude and they refused to replace broken equipment. Then they made it very difficult to cancel. Do not recommend!

Our resident wears her Medical Guardian pendant and it goes off at times and they contact us to go check on her. The service is very quick. It's within three minutes, normally, and it goes smoothly. Also, they're very professional. They even hold the line until we send someone to the room to check on the resident, which is not necessary, but they go the extra mile and say to hold on. It's very beneficial for our resident and for me. I’m the receptionist at the front desk, so I just radio the resident aide to go check on her. It’s a nice service.

Okay, perhaps as far as handling medical emergencies the product might work just fine, but canceling this service has been an ongoing nightmare. About 6 months ago I "cancelled" this service. I got it for my 70 year old mother who doesn't really need it. It was a rash decision and she told me to just go ahead and cancel, so I did. Or at least I thought I did. After a month I got a warning that it hasn't been paid. I figured it must have been a mistake, then I was bombarded with emails and voice messages. Okay, something is wrong. I call them and they tell me that I need to return the equipment to properly close the account. I told them that I live on the other coast, and with covid 19 I don't want my elderly mother standing in the line at the post office. Is there a way around this. Nope. Okay, so what do I do? Keep paying.

I fell and I couldn’t remember anything. I moved home by myself so my granddaughter got me a medical alert device I could wear and then I could call. I wear it all the time here at the house. I feel comfortable wearing it. All I have to do is tell them to call my son. And if I fall or lay here and I can’t get to the phone, it would call the ambulance by itself if I don’t answer so the ambulance would come first. I feel more at peace but I think my time is about up with them. It's got one of the lights off the machine.

Previously, Judith who is in my care had a different medical alert device. She thought she wasn't gonna use it and so she turned it in. After she did that, she decided she would use one so we tried another company. We went with Medical Guardian and so far she has been wearing the device around her neck without complaints.

The Medical Guardian device was for my husband, and he has since passed away. Since I now live alone, I decided to keep it for myself to have something on hand just in case. It’s like a backup for me. I’m not having any health issues now, but it’s a comfort to me to not be alone here in the house at night. I have the device that’s plugged in here in the house. If I go somewhere, I can take that with me. I can take that with me in the car. I have the one thing that goes around my neck and the one that I could wear on my wrist which is the reason we got that it because we thought my husband might have rather had something that looked like a watch. Once we got it all set up, it was easy to set up to contact them. It had to ring a few times before they answered it, and I think it is because I’m out in the country. Our cell service is pretty good, but from time to time, there might be a glitch.

I fell on April 18th in the garage and I stayed on the floor for over 24 hours. I am 73 years old. If you live alone and you are a fall risk, get a medical alert device. I got my Medical Guardian for the house or when I'm in New York and it has worked out fine. Thank God I haven't used it.

The representative was very informative. He answered all my questions very thoroughly. I thought it was a very smooth transition. In fact, when I got off the phone, I felt very good about it. I felt very comfortable about the services that were gonna be provided. However, several weeks ago, I canceled the Medical Guardian. We never used it. By the time we got our mother out of the hospital and the device made it to the house, she had passed away. I simply took it to the post office and returned it to sender. In fact, I spoke with Medical Guardian’s counselor this morning, and they’ve refunded my payment. I didn’t even open the box.

I wear my Medical Guardian device around my neck and I feel safer with it. However, it is not very comfortable. It should be lighter.

I bought my mother a Medical Guardian device and the purchase was great. The setup and testing also went great. Their ratings were high, and the woman that I spoke with, was unbelievable. And I like that it's not tied to a telephone. That is key especially with older people if the phone's off the hook or whatever happens. When she presses this thing it goes to a cell tower and from the cell tower, it goes straight to Medical Guardian.

My niece bought a Medical Guardian device for me. It’s hanging around my neck. I’d had 25 falls in the yard and in the house, and any place I decide to turn around to the left, I was in danger of falling. I got a couple of really hard falls. The last one urged my niece to order the device. I have wooden floors over concrete, and I turned to the left after adjusting the television, and I hit the floor and banged up the whole right side of my face, head, shoulder and hip. I was paralyzed with pain for about a month. My niece decided it was time for a device that I could ring to get help in case I was here by myself when I fall and couldn’t get up. Ordinarily, I can manage to get up, or my grandson that lives with me comes and puts two hands under my armpits and hoists me to my feet. But I feel safe with my Medical Guardian device.

My daughter ordered Medical Guardian for me, and her name was on the bill that I got. But I called and asked them to change the name to Linda. I’m living alone, and I have essential tremor disorder. I’ve fallen several times, and I’ve been in the hospital a couple of times in rehab because of it. So, my daughter got this for me. It makes me feel better that I have it. It fastens with two magnets, and I wondered about why it wasn’t a clip. But it’s been comfortable. I’m not even aware that I’m wearing it. It just lays flat even at night in bed. People should get one, too.

My cardiologist told me about Medical Guardian and so far, it’s doing great. I feel safe having it and the quality is very good. I wear it into bed every night and in the shower.

My husband is 90 and he’d been falling. I went on the internet and compared the different medical alert devices. I also checked what the different consumer advocacy groups had posted and Medical Guardian seemed to be the best. It came up number one in all of them that I read. For the original setup and testing, I contacted Medical Guardian's reps because I couldn't get it to go through for the initial test. They did something to it and now it's fine. My husband wears it around the neck and I feel very good about its quality.

The previous medical alert device I had was junk. While I got really good service when I called their team, the unit would only hold its charge for eight hours. I went with Medical Guardian and my device from them holds its charge for a couple of days. Plus, their service equals my previous provider or may even have an edge over the previous company.

Setting up the system was very easy. They were very friendly and very knowledgeable.

I was comfortable with the monthly price. Everything that they were giving me was the same except I would have to pay three times as much with the other brands. I paid three months in advance as far as my monthly payments with Medical Guardian. That’s how reasonable it was. When we were testing the device, I didn't know that I should say something, so the ambulance came here. But they were so on top of it. I’m very pleased.

My daughter ordered Medical Guardian for me. She checked all of them and decided that this was the best for me because I’m 90. This is also easier for her to check and get for me. It’s just a little bit uncomfortable on my wrist as I’m not used to wearing anything on it. It’s a little bit stiff and it kinda bothers me, but it’s fine. When I’m out on a farm and I do irrigation, I put on the one around my neck and I put it down in my blouse because of the leaning up and down with the irrigation. So, the one around the neck is comfortable although I don’t like to wear it in the house. I feel safer, that if I fall, I could push it. Hopefully it works ‘cause I haven’t used it.

Medical Guardian seems appropriate for what I may need it for going forward. I wear the watch and it's perfect. The representative that I got initially to review the plan and make the decision was wonderful. His name is Jamal. Then I received the lockbox for outside, and it was the wrong code. I called to say I didn't want that code because I've already given the code to my daughter, and I wanted a lockbox with the right code. The lady told me I could set it myself. I just had to go in and follow the directions. I didn't really wanna have to do that. I spent $500. Why is that my problem? I went in and read the directions. I played and played with it and thought the amount of money that I've paid for this quality service is ridiculous. It was uncalled for. It should have been, "Yes, we made the mistake. We sent the wrong lockbox. We'll send you another one." I called and got Jamal. He said I shouldn't have to do that so he sent me a new one with the right code.

I went with who was the first on my list and Medical Guardian took care of what I needed. The setting up was easy. When we checked it, the response they gave was good.

I had a couple of falls in the last six months and I thought it might be time to get a medical alert device. I found Medical Guardian on the internet and I wear the device I purchased from them around my neck. I feel a little bit secure now that I have it. I also tried the device out at my son's house the other day and they came pretty close in knowing right where I was at. The only problem was they got in the wrong house, the house next door to where my son was.

Our mom's health was declining. We looked up on medical alert devices online and their prices and features. It seemed like we got a little more for our dollar with Medical Guardian. We couldn’t decide because we didn’t know which one to choose for wrist or necklace. We were gonna have to contact mom and he said that he'll just put one of both in for us so that cinched the deal. He was really sweet.

I had Lifeline for a number of years and was very happy with it. But I recently moved to be closer to my children, and because I'm 87 years old. They didn't service this area, so I wasn't able to get help when it wasn't working anymore. My two children and I researched online and then compared the medical alert devices when we got together on the weekend. We all took Medical Guardian as one of our first or second choices and decided that was the one to go with. It was very similar to the one that I had with just the charging unit and the necklace that I wear.

We had MedicAlert and that was a terrible experience. They'd call and wake you up throughout the day. We looked up medical alert devices and Medical Guardian seemed to be the easiest to work with. So far, the device that we got from them works wonderfully. We’ve tested it a couple of times and we are enjoying having it. Their reps have been very helpful, too. We had an incident when we first got it and they were great to alert all of my family members. Also, the speaker was in the kitchen and we needed to move it to the bedroom. But other than that, it’s been great.

I’m 91 and my children thought getting Medical Guardian was a good idea. I left it up to them. Having it makes me feel safer. In case I fell, I can contact my son or daughter-in-law or neighbors.

We're wearing our little bracelets from Medical Guardian and hopefully, we won't have to use them. My husband's 88 and I'm 86, and my daughter signed us up for this thing. She's about 40 miles from us and she was concerned about us falling. When she brought it up to the house and set everything up, she tested it and Medical Guardian responded right away.

It was highly recommended by the person that I hired to help me with the stuff. The people at Medical Guardian are very nice, very kind and very attentive. I'm very satisfied. Occasionally, they call sort of at the last minute, like on a weekend. But it’s fine because I take those calls and I appreciate they got them to do scheduling.

My kids had been after me to get some sort of a Life Alert device for some time. When I looked into it, I was a little bit overwhelmed by the different choices and it did not seem really very clear to me which one stood out head and shoulders above the rest. Medical Guardian had the best advertising points. I ordered the device online and I’m wearing it now. I hate wearing it. It rubs against my neck and it is a little bit too heavy, and I wish that I’d chosen the wrist band. It’s annoying to me. But for what it is, it’s something I have to put up with.

I keep my Medical Guardian in my little cart that I use as a walker. And then, I might have to walk back through two or three rooms to get to it or in another location, so I cover all the tracks that I can. So far, everything’s working really well for me. I have it as it’s really concerned my son. Sometimes I go along with some of their thinking just because it makes them feel better.

My father got two metal knees and when he falls, he can't get up. Medical Guardian had a good saleslady so I got a device from them. But I need to send that device back. It's not compatible with his telephone. When my father hooked it up his telephone didn’t work. So, I called the phone company and they came out and said, “Well, we think it ought to be compatible,” and I'm thinking, “Well, it's not.” We knew almost immediately that it wasn’t gonna work for his needs. I know the longer I wait sending the device back, the less money I'm gonna get back. But I hate to go out there because they're under quarantine and so am I. But I've been very pleased, very pleased with their customer service when I called.

I got Medical Guardian for my mom. She lives alone and has trouble getting around. I know now that she can get help if she needs it. I've only had experience with the person when we tested the equipment and he was wonderful.

The price of Medical Guardian was better and I recommended it to a friend of mine for her parents. The device was really easy to set up and I feel secure having it, knowing that I can call somebody and push the button if I needed help if I fell.

My son got a Medical Guardian device for me because I live alone. It is a little heavy but it's okay. It’s for my own safety purposes. It's top of the line and working out very well. They're also Johnny-on-the-spot. I was washing dishes and hit it up against the sink, and I heard someone say, “Iris? Are you all right?”

My daughter bought it for me and they liked me having it. They got worked up about getting something because I fell outside and I couldn't get up. The neighbors called an ambulance and it got to be ridiculous. So I didn't want that to happen again.

My friend has Medical Guardian and she recommended it. Setting it up was very easy, and it's not difficult to use at all. It's working really good. It's just the necklace part that came with it came apart. It's magnetic and it won't stay together. So, I have to get a new holder to put on it.

My husband passed away just a little over three years ago but I have my Yorkie Poo so I’m not home alone. When I stepped out of my shop one day, I fell and messed up my knees bad. I thought I had broken it. It took me about 20 minutes to get up. When I’m home alone a lot, my phone is in the house. So, I was out there and there was nobody around. When I went to urgent care, they said I could go the emergency room and it would be $300 for an MRI. I said that I don’t have insurance. I’ve just nursed it along and it has gotten better. What happened was when I fell, my left knee went to the ground and my leg went straight out. I wore a knee brace for a long time on my own.

My daughter purchased Medical Guardian for me. I had an accidental fall, and my kids were all in uproar about it because nobody was around. They insisted I get one of these. I’m a little disappointed that it’s so big, and it’s kind of in the way when you’re trying to do something when you have it on. I do wear it because I know that’s why they bought it for me. I do tuck it in my blouse once in a while, but I know you’re not supposed to. Other than that, it works well because I’ve tested it a couple of times. I feel all right about it. I understand why my children wanted me to have it. I was vacuuming in my garage, and there was a chair behind me that I didn’t know was there, and I tripped on it and fell. I didn’t hurt myself, but I have a bad knee, and I’m going to be having surgery on it, and I couldn’t get myself up off the floor.

I worked at a restaurant for eight years as a volunteer and they think I'm only 60 because I can do everything I did as a young man. I don't have any ailments and I have no heart problems. I have a couple of pills for diabetes but that hasn't affected me. But I live totally alone outside of Belhaven and it’s a small community. It’s a riverside camp which is 10 miles from town and there's only a minimum of medical advice there. The nearest hospital is probably 40 miles and my daughters were worried about me being here alone. If I fall, I may have a problem although I can’t see that happening right now.

My mother is a fall risk so I decided to get her a Medical Guardian device. Everything's fine since she got it. She's got the necklace and the watch, and I'm satisfied.

I have the device in case of emergency. Guardian is the best and it is working. It's very comfortable to wear it, and the reps have been very good too. Overall, I'm very satisfied.

I had two strokes at home and I couldn’t unlock my phone to call my mom, and so the paramedics almost had to break down the door. I finally got through to her, but I needed something just in case it happened again so I got Medical Guardian. They sent me the wrong necklace at first but it was okay. I’ve accidentally pressed the device a couple of times ’cause it’s been kinda touchy at times. Sometimes, they respond quicker than others, but usually, they're relatively quick. Not more than like a minute. But I had a weird experience yesterday. I accidentally touched it and then it sounded like someone dialed the phone and was talking to me through the device, but I couldn’t understand him. I thought it was the wrong number, but I didn’t know if it was linked to a number or someone kinda tapped into the system and it sounded like the satellite. It hasn't happened today.

So far, my Medical Guardian has been okay. The others that I had weren't working. The first one, the battery died on it, and they said I'd have to get a new one ‘cause it was out of warranty. Then, we switched to another one. That one was the Jitterbug phone thing and I didn’t like that. I didn't like the way it worked. I accidentally hit the alarm on it two times ‘cause it was in the wrong place. This one is just okay ‘cause I can wear it when I shower, and nothing goes off on it unless I punch a button. It's lit up. That's the only thing my daughter was concerned about. But I said it didn't bother me, the lights on it and the whole machine. We tested the device when we first set it up and they called me back right away just to see what was going on. They also called my son ‘cause he’s the first one and he happened to be here.

My mother had a GreatCall and this one used the Verizon network, which was spotty in the area where my mother lives. Medical Guardian uses AT&T and it was one that works where we are. We felt there was a better reception in case of an emergency. Also, Medical Guardian's rating was good as far as what you could find on the web.

Knowing that my mom has the Medical Guardian makes me feel more comfortable if I happen to have to leave her by herself for a little bit. My mom is pleased with it. It's easy for her. Their reps were very helpful too. We already recommend it to our best friend’s mom and she got it as well.

Getting set up with Medical Guardian was fairly easy. I'm living alone and I thought I should have one. I'm also always pretty agile and athletic even though I live alone. I did research before I decided to purchase it and it was one of the devices that are available today for people who are active and want something that can go with them. I was wearing the watch because I'm very active and I want to be able to use it when I took my walks. The band on the watch device was uncomfortable, but I realize that you can get a different band on it. Medical Guardian is a good product, but I returned mine. I felt that I wasn't at the point in my life where I needed it. It was more of a burden for me to remember to put it on and have it with me.

I fell in my kitchen once and I really hurt my hip. I couldn’t get up. I had lost my mate to cancer a couple of months ago. I’m by myself with my cat and he can’t help me. So it took me a good half hour to finally get my composure and get myself up. But then I hurt for a week after. That incident told me it was time to get one of these devices and I talked to my mother. She’s a 90-year old person and she’s got a device too. So I asked her what I had to do to get one of these and I looked on the internet. I found out that Medical Guardian was the top shelf and I’m glad I got this.

I fell and I ended up calling 911. My children got a Medical Guardian for me and it's a good feeling having it.

My daughter got me a Medical Guardian device as she was concerned because I kept falling. I live by myself and I’m 83, and with it they feel like I was a little more protected. I’ve pushed the button accidentally three times. Once when I shut the tailgate of the truck and hit the monitor against it. And when they called me, of course, I wasn’t in the house and I don’t carry my cellphone, and they couldn’t get ahold of me. So, they called the kids. I don’t know what I could do. I don’t let the device hang loose. That’s uncomfortable if it’s hanging loose because I know I’m gonna hit it against something. But maybe if I had a little pocket that hangs with it that you could put it down in, that might be better because it gets a little hot with it on your naked skin and I don’t like that part.

I bought the device for my mom in Indiana. She is 92 and she has had several falls. She also gets confused and has trouble getting up. We had gotten her a medical alert device last year and she refused to wear it but after her last fall, she said she wanted to try it again. So I got Medical Guardian. I had read some good reviews on it and it seemed to have the kind of coverage we wanted. I also ran it by my sister who is there helping my mom with it. I had a good experience ordering it. It was effortless and the device is working well now. My sister had everything set up and my mom already used it. She was getting out of bed and had trouble getting up one time. She pushed the button and the response was very good. At the time, we had just set it up so there weren't back-up numbers programmed in yet and they didn't have anybody to call. But they alerted the local service and they came and helped her out. It was very quick.

Getting everything set up with Medical Guardian was easy. I did it myself. I live in Florida, so I hardly where anything and the necklace is too heavy. It’s dangling. That’s why I don’t use it all the time. I only use it in the shower and when I get up in the middle of the night.

My mother is 92 and she lives with me. I still work and so does my husband. Medical Guardian had good reviews and I picked it out. We needed to put that there. With it, we feel somewhat secure. But we had a problem with the watch. My mom's very hard of hearing and she's blind in one eye. She set the watch off the first night she had it on. It was easy for her to do that as she was taking it off. We were asleep and the fire department came. That's why we got the pendant.

My son and daughter-in-law purchased Medical Guardian for me. It's a pretty fancy device. It's new. I've worn the necklace. I was surprised that it needs to be charged. It's nice that it tells you that, but I was surprise about how long the battery was. I have to charge it every day. My phone goes longer and that's what I was judging it on. So, I plug it in every night then. But other than that, I like it because there's one for my bathroom if something happened in the bathroom. I'm falling a lot. I live by myself. In the last month, I've had six really bad falls.

I was diagnosed with cancer, a type of cancer that is the best one to have if you can have a best one. My children were so extremely concerned and very protective. I couldn't imagine what they came up with to have at the house whenever I got home after two weeks in the hospital. They didn't let me be alone for about two weeks. Everybody was taking their turn with me. I was beginning to go, "Guys. I can be alone." They also got me a Medical Guardian. My son is a deputy fire chief here in San Antonio and he did some research. He decided that this was the one to go with. He ordered it and set it all up. It's very comfortable and I just know it's there. Even though I haven't used it, I trust that it's a good product. I would recommend it and if someone buys it for you, it's because they love you.

My doctor told me to get Medical Guardian and I like the watch that I'm wearing around my wrist. But I don’t like the pendant around my neck as it prevents me from sleeping. The watch is easier to wear and it’s not a nuisance. Other than that, having the device gives me a sense of safety and security. A couple times, I activated the device by accident because of the pendant. They immediately went on the speaker asking what was going on and if we needed help. We’re happy about that.

I got this medical alert device for my father, who fell a few times when nobody was home. I went with Medical Guardian because of its fall detection. He has the mobile device and I selected that for him because he still travels and does things. When I set the device up, I did a test alert, did an actual call, and talked to one of the reps. Overall, Medical Guardian provides peace of mind.

We did some cost comparison and Medical Guardian had a little promotion going which enticed us. So that’s where we went and it was very easy to work with their customer service reps.

My mom is by herself and had incidence falling down and with the recommendation of my brother-in-law we got Medical Guardian for her. It makes us feel safer. The only dissatisfaction I have is with the lock that they sent. We’ve had two of them sent so far and we can’t even use the combination to open them up. They’re defective.

My mother was home by herself, which was why we bought a Medical Guardian. The device's quality’s fine, but the wristband irritates her skin and she doesn’t wear that very often. Also, the necklace's string is too long. But if you use the device to shorten it, you get the big loop down the back. I'm trying to figure out how to pop that magnet out in the center and shorten that and still have the magnet back in there. Other than that, she likes the convenience of having it. It is waterproof and she can wear it throughout the house.

Theo wears the device that goes around his neck. He just turned 90 years old and he wears it every day -- even in the shower. He also uses the alarm button that is in the kitchen. If he pushes the button to test the device, the ladies are very nice to him. I'm pleased with Medical Guardian.

I’m 88 years old and I live alone. My son lives in Colorado and he insisted that I get a medical alert device so, he got Medical Guardian for me. The reps tested everything and they were very nice and very concerned. But I hope they forgive me for setting this off. I’m always by the sink and when I get by there, sometimes I forgot and it sets it off. I hit the counter with it. They respond immediately but I hope I could stop setting it off. I feel terrible.

I’ve had Medical Guardian for a while and it has been adequate. I wear this thing 24 hours. I wear it to bed so if I ever have a problem, I’ll have it ready. I have balance problems and I did fall once outside and couldn’t get up. I called and although my neighbor had already helped me up and I was fine, Medical Guardian's response was fine. I have no complaints at all about the service. The people were quick to come. They were very pleasant and they went away when they weren't needed.

Armand got a medical alert device about five years ago before I started. But when I started, we sort of dropped it because somebody is with him at all times. But now with the pandemic, we got Medical Guardian for him just to be safe. We also didn't wanna get somebody new. He wears it all the time. It’s magnetic and sometimes he drops it when he gets his fingers stuck or he gets stuck into something. But you connect it right back on.

Recently, I almost fell and it concerned some family members. So we decided it was time to get a medical alert device. I use the wrist device from Medical Guardian and when I’m home alone, I do feel more secure. Everybody I’ve talked to has been very good as well. They answered all of my questions really well and they came through on everything they had told me. So I’m satisfied.

The medical alert device I previously had was so sensitive so my family decided to go to try a different one. My son decided that they were going to look into Medical Guardian andmy experience with them has been fine so far.

My daughter was concerned that I would be here in the house by myself, have an accident and fall. My daughter did some reading and picked Medical Guardian. It had some features that weren’t necessarily anything that we felt like we needed. I tried it as soon as we got it hooked up and a young man answered almost immediately. It was very loud. I can hear it if I was anywhere in the house until the sound would carry back to the voice box. I’ve been pleased with it. The first thing I told him was that I was wearing it for the first time and that there was nothing wrong. He told me a couple of things about it.

I fell and broke my hip and I was in rehab. I was advised by my family that if I'm alone, I need a Medical Guardian. My daughter did all the arrangements and she seemed to think everything was okay. I wear the wrist and so far, it’s been okay.

I live alone and have fallen a couple of times. With everything that was going on, I started to get timider and decided that I needed it because I couldn’t get ahold of people really quickly. I went online, looked to see how the different companies were rate, and Medical Guardian was rated on the top, which was why I used them. I feel safer with it. Both times I fell, it would’ve been easier if I had Medical Guardian.

My family was concerned because I live alone and I have bad asthma. They wanted to make sure that I was protected just in case something were to happen. My brother and sister-in-law found Medical Guardian and were impressed by it. So that’s what they thought was the best for me and it's very reassuring. I’m more at ease now because I know it’s just a hit of a button and I will have help. The reps were also great when I first got the device. I plugged it in and they came into it and tested it. Then someone called me a couple days later if we had activated everything. It was great. The system is pretty easy to figure out and my experience has been really good so far.

I was hospitalized for 14 days and I had a complete physical and psychological neurological breakdown. On top of that, I am 100% blind in one eye, which gives me zero depth perception. I had to restart learning to walk, regain my strength, and go through all sorts of therapies. And my husband can't be here with me all the time. He travels a lot. One time, he was going back to Mexico for alternative cancer treatment and because of my condition, I couldn't go with him. I was going to be totally alone so, I needed something at that point to give me a feeling of safety. I got a medical alert device and Medical Guardian was the only one that responded when my husband called.

My mom was falling often. She tried to use her Medical Guardian last week. She pushed the button, but she didn’t push it real hard or long enough. When she finally got to phone to call me or my brother, I went over there and I got her up, put her on the couch and then I pressed the button. I guess you have to hold the button at least three seconds for it to activate. But overall, I like it.

The kids wanted to get Medical Guardian for us because the wife kept falling down but we tried it out last night and it doesn’t work. The light in the middle keeps blinking red all the way through. We had four phone calls and then finally, they gave it to the tech center. They said it’s not compatible to the home phone we have, a 4G Verizon. So they’re sending another modem unit. They claim it would be here on Monday. If that doesn't work then we’ll just have to send it back.

I have neuropathy from cancer as a side effect of the chemo that I had to take. If I fall, I can't take care of myself anymore. I did my research, and then I called Medical Guardian. My sense of security greatly increased because I had to call them one time because I actually fell down. And even though it took longer than I wanted them to call me, they did get ahold of me and find out what I wanted to do, like if I wanna call the ambulance or my son as my first contact. They were really, really good. As a company they're great. I love Medical Guardian.

I’m 73 years old and I live by myself most of the time, and I have stairs to contend with. My son and I thought having Medical Guardian would be a good thing. However getting it hooked up was tremendously complicated. The first rep we contended with was so ignorant. It took us over an hour to get hooked up with it. I hope I don’t ever have to use it, but if something would happen, it would be good to have. I’m going to be moving in September. I’m going to have to change it then.

I got Medical Guardian since it was the highest rated one of about 10 that I had reviewed. The customer service people were very helpful and the device was very easy to set up. I have the one that goes around my neck and although it's slightly heavier than I thought it would be, it's not really a problem. I've also tested it. Someone picked up and I said it was just a test and that was that.

My mother fell outside and she couldn’t get up so, we decided to get a medical alert device for her so she can at least call for help if she falls again. I called up a few providers and Medical Guardian had a better monitoring service. Also, it costs less than some of the others. The rep explained the system and told me about the monitoring and whatnot. My mother feels more confident and more secure now having that around her neck. And my sister and I feel more secure knowing that she has something that can alert people to her if something comes up.

My mother has dementia and had a couple of falls. I called a couple of medical alert company and Medical Guardian's response time was really low. I like that about it. The rep followed up with me several times. My mother has the one that you wear on your neck. It's nice to have security when a family member lives on their own. I'm just a little fearful of whether or not she'll remember to use it. I'm satisfied with the experience.

My dad lives alone and is independent. But he had fallen and I realized it was time for him to have something. I went online, looking for an alert system that met his needs and his budget, and also had fall detection. Medical Guardian was the first one to call and they were the only one that sold me. So I went with them. I was also going away for the whole month and that is why I had to get everything all situated, hoping he wouldn't have any incidences before then. As far as price comparison, there wasn't really a difference as well. Either way, I was gonna pay for it outright for a year.

I’m not having any difficulties with the device. And my family was not sleeping well and were worried about me but now, they're able to rest comfortably at night. My experience with Medical Guardian has been satisfactory.

I had a stroke recently and my family lives away from Birmingham. So, they said, “Mom, if you’re gonna stay in your house, we’re gonna have to get some stuff going that would keep you safe." And so far, having Medical Guardian has been pleasant. I’m amazed when I get in the shower and it’s okay. As far as I know I am well-protected, and it gives my children security to know that in case I fall or whatever, I would alert someone. The device works well.

My Medical Guardian went off once when kitty cats stepped on my device. Their men were right on the ball. Another time not too long ago, the device went off and Medical Guardian called. My daughter-in-law who was at my place told them that everything is all right. So far, I haven't had a good experience with the device 'cause the necklace does't work. I have the bracelet but I don't like wearing that as it rubs my arm a little bit 'cause it's rubber.

We felt like Medical Guardian would be better for my mom in our situation. Getting it set up was really easy. The customer service representative was super nice. We were having phone trouble so she had to call me back and it was prompt. My mom was unsure whether she would be comfortable with the necklace. She couldn’t make up her mind whether she wanted the necklace or the bracelet. We paid for the year in advance and they said that they could mail me both out. But then when we received the product, it didn’t have the wrist device in it. But I called and the representative said that it had stated that the wristband would be sent as well, but it wasn’t. She said they would send it out and we should get it five to seven days. I was here with mom when we tested it, and we were both really pleased at how quick the response was. I would strongly recommend it to anyone. The price was better too than some of the other ones.

Prior to Medical Guardian, I had a medical alert device from my senior center but it was only good when I was in the house. With Medical Guardian, no matter where I'm at, I can get some help if I fall down. So, I feel much safer. I wear their device every day. It's kind of bulky though and it shows through some of my clothing.

The Medical Guardian was very easy for my son to set up. He called and then it rang for about ten times. Somebody then answered and told my son that he was setting up the system. He did what he was supposed to do. Two days ago, I tried to sit in my chair. I sat in it wrong and I couldn't get up. I had to slide for the floor and call Medical Guardian. I told them that I wasn't hurt, but I needed some help to get off of the floor. Four big burly men came within three to five minutes.

My doctor thought I should have a medical alert device because I live by myself. My son looked at the different providers and thought Medical Guardian would probably be the best one. In case I need it, I know I have it, which is a good thing. But sometimes I get three good bars on my signal and sometimes I look at it and all I have are little dots. No bars at all, which I have no reception or whatever you call it. I’ve moved it on different walls and it doesn’t seem to matter.