LifeStation Reviews
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About LifeStation
LifeStation has more than 40 years of experience in the medical alert industry. The company provides medical alert technology to help seniors live safely and independently. Its systems include 24/7 U.S.-based monitoring through LifeStation’s TMA Five Diamond-certified and FM-approved response center.
Visit www.lifestation.com/our-medical-alert-company- Optional fall detection
- No long-term contract required
- GPS capabilities
- 30-day money-back guarantee
- Some bulky devices
- $99.95 upfront fee
- Few accessory options
LifeStation Reviews
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Reviewed June 19, 2018
Having my LifeStation device makes me feel safe and secure that if something happens, someone would be here to help me. And since I live alone, I need that security. I accidentally hit the button once and the guys over at LifeStation were on the phone right then. And it's wonderful how fast they responded to me. The guy asked me a few things and I told him I hit the button by mistake. It's so sensitive too so I have to really watch how I do stuff. And I don't take it off when I'm here alone. When my son or my granddaughter spends the night here, I’ll take it off because they can hit the button. I probably shouldn't take it off, but I need a break from it every now and then.
Reviewed June 18, 2018
I’m 76 years old and I just had a hip replacement done in January. I was up in Connecticut for three and a half months; my daughter lives there and she works at a rehab place so that’s where I went after I had my surgery done. Then I came to her place and stayed for a couple of months, and they wanted me to get the LifeStation because I’m by myself. When I got it, I had to call in the same day as I didn’t know how to do it and my daughter didn’t know as well. So we called LifeStation and they just said, “As soon as you charge it up, then it’s ready to go.”
Since then, I've been doing testing on it and I get a response right away. They would say, “Charolete, are you okay?” and then I'd tell them I’m just checking in. Usually, the LifeStation works terrific and does its job, but right now, it’s not. Yesterday I put it on charge because the little red button started blinking. I’ve had it all night long and this morning I had it on but it’s not working. I still have it going on charge and the button is still red. It usually has a little blue dot and it blinks, and it hasn't been doing that.
Reviewed June 17, 2018
I live alone and I feel more secure with the LifeStation. Although at first, they couldn’t connect to the life box and had to call me on my phone. But after they got the kinks out, everything has been fine. When I pushed the button, someone came on the line and I didn’t have to wait. Their response time was excellent and LifeStation is good and very helpful.
Reviewed June 17, 2018
My husband died and I was alone at 76 with a few things health-wise, it was something that my children were so concerned about. Last year, I was out in New York and had a very bad fall coming out of the theater. I ended up in the hospital for a week and then rehab. My children were upset. So, having an alert system was a pre-requisite for me coming home. They said, "Mom, you have to have the alert system. You gotta have this on your neck." The first day we set my LifeStation up, my daughter must have hit the button to see if it was working and their reps came on immediately. My daughter said, "No, nothing's wrong. We're setting it up."
I feel more secure that I know I have my LifeStation on and that if anything happens I can just push a button. I'm happy I have something that puts my children at ease. LifeStation makes the people who care about you feel more secure that you're okay, that you're not gonna be laying somewhere and not being able to get to a phone or something. I have already recommended it to a friend.
Reviewed June 16, 2018
I've been seriously ill and been going to the hospital a lot within the past two years. A guy came to set the medical alert device up for me which didn't take a long time and he did his job thoroughly. I told people that I have one and that it's convenient. It is also comfortable to wear. Having the LifeStation gives me a sense of security knowing that I’m able to push a button and get help faster than calling 911.
Reviewed June 15, 2018
It's very important for me to have a medical alert device because I live alone, I'm disabled and I also have a problem with my heart. I had another company, but it wasn’t that good so I changed it. I've got LifeStation in my home and their team members are very good and professional. They have described everything for me. I feel secure having LifeStation. There are old and sick people in the building that I live in and I will definitely tell them about it.
Reviewed June 14, 2018
I'm happy with LifeStation. My mother is a very elderly person and she's been in and out of the hospital. She gets very dizzy. All the time she has vertigo. So I thought that would be something good because she only has me and I work. So I needed to feel some kind of protection for her. The times that she has gotten sick, her home attendant had been there, but the attendant is not there all the time. I feel more secure since she had LifeStation. I worry less and feel better being at work.
Reviewed June 14, 2018
I had an emergency a month or so before I decided that I needed the LifeStation device. I fell one night and I couldn't get up but I wasn't hurt. It was around past the night trying to get up. So finally, I decided to sleep in front of the couch, but I couldn't get on it. So the next day, when my neighbors came over, they called an ambulance. They said that I had a TIA and it was not a good time for me. But I'm having good experiences with the LifeStation and I'm not falling much anymore. I've accidentally pressed the button and they've responded to me many times when I was awake. They were quick to respond and anytime they call me back it was right away after they thought something was happening.
I got tired of having mistakes all the time and something accidentally happens. One morning, at about 4:00 o'clock, I got up and went to the bathroom and I sort of fell on the toilet. I got a call from a lady saying that there could be an incident of falling. But I told her that there was no accident and that I was in bed now. I wondered why I got a call from LifeStation and then I realized later that I sat down kinda hard and jarred my pendant.
But I'm concerned about one thing. I believe the shower makes the cord stretch and I can't keep it shorten off. I thought it would shrink but I'm wearing that weight thing in on it all the time and the cord keeps getting longer. But other than that, I'm trying to feel more confident having the LifeStation because once a person has fallen as much as I have in the past, they just don't have confidence. So I walk around touching furniture. And when I wanna hurry to get from one room to another, I use my walker and kinda run.
Reviewed June 13, 2018
My legs and knees go out on me sometimes and I have lung problems where I have trouble breathing. I use a CPAP machine. I'm connected with Senior Connections and they're the ones that set up the services that I'm getting and LifeStation have been helpful. The button is sensitive though. It goes off and I'm not even aware that I have pushed it accidentally so I don't wear it as much, especially when I'm at home. When I go out, I try to remember to wear it. I like to walk and sometimes I'll go outside and I feel safer because I have it on and I know that if anything should happen, I got a way of making contact right away. Try LifeStation. It’s a means of help and it gives you more confidence.
Reviewed June 12, 2018
I'm confined to bed and wheelchair by disabilities and might need help quickly at some point. I had a Life Alert system buying out with another company and apparently, LifeStation took over the operation, so I was called and told I was getting their equipment. It's much easier to accidentally set off than the old unit was and I usually bump into the unit when I'm in bed and asleep, but at least I know it works. And LifeStation's response has been within 30 seconds. They're pleasant and understanding when I tell them that it's another accidental set off, so they're always good. They're courteous and friendly, too.
Reviewed June 12, 2018
I'm 81 years old, I’m by myself and I got sickly, so my daughter signed me up with LifeStation. We’ve tested the button and the emergency response was good. I recommend this company.
Reviewed June 11, 2018
I called to get price info only! The salesperson forced me to give my credit card info to hold my price! Then sent me the product without my consent! Then as I’m trying to get this sent back, was charged for some box I didn’t even have! They did give me my money back for everything! But even though I was told to ship it back, knowing it had been opened of course it wasn’t allowed. So after my messages were left, so I could get a shipping label sent to me to ship back... got nothing! No phone call or shipping label to mail back! Ended up having to ship back at my cost, something I didn’t even order! Not a good way to get a customer!
Reviewed June 11, 2018
I'm sickly and my mom is sick. At the time, my mom was in a nursing care facility and I knew I needed to be able to contact someone in case I couldn't get to the phone. So, I decided to get a medical alert device. I called LifeStation and a lady named Christina whom I talked to was very helpful. She guided me through the whole experience.
However, my phone would not work with any system. I don't have a landline phone, and the landline phone that I did have is connected to my cellphone. So neither your one nor the other two would work with my cellphone. LifeStation's reps tried everything they possibly could, but it just would not work. Now my friend, on the other hand, has the same cellular phone that I have and hers works perfectly, but it didn't come from LifeStation.
Also, I called LifeStation at an off time and I didn't know that was the case. The person who responded said that I was going to have to call back during regular hours. I told that person that I didn't know what department I was calling but then that rep was still not pleasant to talk with. Still, the other reps I've experienced were extremely good.
Reviewed June 10, 2018
My mom's had a stroke and she can’t verbally talk. She’s got really bad brain damage from her injury. But I would think that she would be able to mash the button and the it does let me see it work with me letting her have some independence. We leave her alone for about three hours in the afternoon, which is really good for her mental state because she feels independent. We’ve had the LifeStation gadget for about two months, and so far it’s worked as well as to be expected. When we tested it, the response came in 30 seconds to a minute from the time the button was mashed to when her phone rang, and that is good. I like the little text message that I get whenever the thing goes off as well. There’s a record of all of the times we’ve used it and they can trace the text then get all the time periods.
She’s accidentally mashed the button three times and she didn't even know it one time. She had it around her neck when she was asleep and mashed the button. It was 3:00 o’clock in the morning and the alarm went off and woke us up. I went and checked on her and the LifeStation people were very polite. The little gadget came on a wristband. But they said that it can be used for a necklace or a wristband so I rigged it up to where it would work on a necklace. But as for the mounting apparatus from the button itself with hooking it up on a string to put around her neck, the design could be a little bit better. It works but I think that’s why we’re getting false alarms. If it had some kind of a loop on it, like a pendant necklace with a chained up loop or top loop, something along those lines would make it a lot easier to wear without mashing it. Nonetheless, they’ve done real good so far.
Reviewed June 10, 2018
My daughter-in-law who lives in Lubbock wanted someone close by if I got hurt, so I got a medical alert device. I've had my LifeStation device for not even a month and its help button has been accidentally hit. One time, my little grandson pushed the button and asked me what it was, and LifeStation responded quickly. Other than that, I've got a bracelet for my alert device, but I should have gotten the necklace instead because little kids come up and ask about the help button, and they punch it, but I don’t know if I could trade off my bracelet for a necklace. I'd like to take my bracelet off and give it to LifeStation or have one of my grandkids get it.
Reviewed June 9, 2018
I’m alone in my apartment and my care manager from my insurance, Vericare, got a LifeStation for me. And when we tested it, they told me what to do, like putting it around my neck when I'm home. They also told me where to press it. We tried that and it works fine. So far, I'm very satisfied with my LifeStation. However, I could not use it when I'm out.
Reviewed June 8, 2018
I’m too swept off my feet now. I’ve fallen a couple of times. I've been using LifeStation for three months now. I wear the button in the house and it's comfortable to wear. I've tested the button a couple of times and their response was pretty quick. However, I became a bit sick of the billing situation. I get a bill here every month and I make a payment, but it’s not showing up. I’ve got it on the computer and it shows that they’ve deposited the check, but the balance is still showing $189 and it isn’t reducing. There’s been at least three bills now but they keep trying to make out that I was supposed to pay the whole balance at the beginning. Other than that, the product’s good.
Reviewed June 8, 2018
I'm 77 years old and I have a stumbling problem. I have macular degeneration and I don't see well so if I step in a hole especially when I'm out in the yard, I could fall so I got a medical alert service and LifeStation was the one chosen for me. The last time that I tested the device was two months ago and it didn't take long for LifeStation to respond to me. The people I spoke with during testing were very nice. Having a medical alert service makes me comfortable about walking around. Plus, it's good that I can wear my LifeStation device in the shower as that is one place I could fall. Sometimes I wear it on my wrist but I don't wear the necklace if I'm bending over since it can make you think you're falling.
Reviewed June 7, 2018
My daughter ordered and got me this LifeStation device. I fell a few times before having the LifeStation and I've always managed to get up but it was a struggle. My legs gave out on me and they froze up. Since I'm 86 years old, something's bound to happen. I leave the device by the head of the bed where I can reach out. I also wear it around my neck and it could fit on my arm too. One time, I accidentally pressed the button and it took them about five minutes to respond. I recommended LifeStation to friends because they work perfectly. It makes me feel better.
Reviewed June 7, 2018
I had an epileptic seizure sometime at night one time and did not know anything about it. I was taken to the hospital and my doctor was called the next morning. Upon his advice, I was taken to the ER where they started running a test. While I was in the hospital, I had another seizure and again knew nothing about it. The kids thought I needed a medical alert device because I live by myself and I have a dog that I take out walking a couple of times a day. They didn’t want me out walking around. I’m living in a new place and they were afraid that I might get out somewhere and fall where no one knew me, so my oldest son ordered the LifeStation for me.
One day, I had just bent over to tie my shoe and a rep said he detected a fall. I was told to punch the button to disengage the device. I am wearing it faithfully because my kids told me to. I’m comfortable with it, although it’s irritating to have to wear it. It’s a vanity-type thing and it is one that has the GPS, so I have to wear it around my neck. The device needs to be recharged every evening. So, every night before I go to bed, I’d take it off and put it on the charger. So, if I should get up at night, which people my age do at least once or twice every night, those are the times that I'm most likely to fall. However, it’s on the charger, so I’m wondering about the feasibility of wearing it. Still, I feel safer with it when I’m walking around outside.
Reviewed June 6, 2018
I had a hip replacement so I was falling and I had to end up living in a ranch style home because it was unsteady and unbalanced. So, I decided to get a medical alert device. LifeStation's customer service reps were well-informed. I thought that LifeStation would have more of the records that I'd sent it. The LifeStation equipment is better compared to the medical device that I used to have. But technology doesn't make everything. As far as security, I knew that I could push the button and somebody would be there. But then again, that was another problem. It was like wearing a telephone or a cell phone around my neck.
Reviewed June 6, 2018
When I first got my LifeStation, that was the only time I've interacted with anybody and it was a very nice experience. And although I haven't had to use it, I'm happy that I have it around my neck and so is my son. My husband just passed away on May 1st and my son lives in Olympia, Washington so he worries about me. I'm living alone in my house and I'll be 90 the 12th of June. It was his idea to get me a medical alert device. He took care of it and ordered it. It worked out very well and so far, everything has been fine. LifeStation is taking the money out of my checking account once a month.
I am very satisfied with LifeStation. I have a cane and I try to be very careful but I know that if I would fall and everything, I would have this button so that's good. When I'm here alone, I would know that I would get help. I have a gal that helps me since I'm losing my eyesight and so she would come immediately. I feel safe with it and I feel that I don't have to worry so much.
Reviewed June 6, 2018
We got a LifeStation device for my mother who stays by herself. I live about 20 miles away so if she's fallen and can't get up, she can get some help. We've had good experiences with the LifeStation team although we had a problem with the device. We tested it when we first got it and it had a lot static on it. And so they had to send us another thing to put on it to help and finally, we got it all straightened out. Using LifeStation made us feel a lot better that my mother can get some help she needs and we're happy with it so far. She feels a lot safer now.
Reviewed June 6, 2018
I'm living by myself and getting in and out of the shower is a little dangerous with my age of 72. I got the LifeStation and I chose them because they have friendly and courteous people. Their reps answered questions and so far, I had a good experience with their team. LifeStation also has a reasonable price. Other providers charge almost $50 while LifeStation costs only $30, but they all do the same things.
Reviewed June 6, 2018
I had a mini-stroke so my husband wanted me to carry a medical alert device. It's plenty of comfort to have LifeStation's alert service. I know I can get help wherever I am. I tested their device and the response of the LifeStation team was immediate.
Reviewed June 5, 2018
I'm by myself and I can't walk without a walker. I got a medical alert device in case I fall. I've tested the LifeStation before and their team's response was really prompt and efficient. The LifeStation people have all been real nice.
Reviewed June 5, 2018
I’m 97 years old and because of that, I’m not very strong and I’m inclined to get off-balance. I’m also alone a lot so this device comes in handy. I've had the device for two months. I wear it a lot around my neck and I keep it on at night. It’s comforting to know that I have the device and I feel safe with it.
Reviewed June 5, 2018
I have multiple sclerosis and I'm confined to a wheelchair. I had a different server and then I got my LifeStation through Medicaid. The LifeStation is much better and I could take it anywhere whereas I was confined to the house with the other one. At this point, I've tested it out and the response time has been good. The rep was very professional too. Having LifeStation, I know that I will have the aid I need if I'm by myself. And so, I recommend trying LifeStation.
Reviewed June 5, 2018
I get seizures which was why I got a LifeStation medical alert device. But I know sometimes they'd be busy. When I would click it, it would ring and ring, and they would pick up late. But when they do pick up, they respond real nice. They're good people.
Reviewed June 5, 2018
I had a stroke so I decided to get a LifeStation. Nonetheless, I have my wife with me at home and she helps me a lot.
Reviewed June 5, 2018
Before I had LifeStation, I had a fear of falling and not having anybody here at the house in order to help me. Now, I feel more independent. I have the one that goes on my wrist and it works good because I don't take it off so I don't forget about it. When I tested it, the response was quick. I just let them know that I was testing it out and they said that everything was good to go. The LifeStation team has been doing good and I would highly recommend it.
Reviewed June 4, 2018
My mother has had some falls so she needed a medical alert device whenever no one is around. Before, we had an alarm that would go off if she pushes the button but it only alerted those inside the house and would not call anyone. With the LifeStation, she feels more secure. Also, someone will be there if she ever needs help and we're not at home. She doesn't want the device on her wrist all the time so I put it on her when I leave. I've done the monthly test on the device and during those times, someone answers. But if we're not home and she presses the button and the police or fire department comes, they’re gonna have to break down the door so there should be a lock box. The person who installed it said that there is a key that Realtors use for a lock box and he told me to call and request for it. I did but I haven’t had a response from them.
Reviewed June 4, 2018
I have ALS and my foot and leg don't work right. The social worker at my ALS clinic gave me information about medical alert devices and my son thought that I should have one in case I fall. The social worker gave me two different businesses and initially, I ordered from the first one. But when the product came to me, I found that they only use AT&T and in my area, I could get no reception. So, I had to pack it up and send it back. I was so glad when I called LifeStation because they said they use multiple carriers. Then the person on the phone checked with the tech people for the two ZIP codes where I needed to use the device and they told me it would work fine. That was very helpful and I really appreciated that.
My initial experience of getting the LifeStation device and setting up everything have been very positive. Everyone I've talked to has been very friendly and very helpful. Also, the device was easy to get, to set up, and to use. Once, it went off because my electricity flashed on and off. Their reps came on and I told them my power went and I didn't t know what to do. At another time, I was wearing the button and when I was trying to open something, I hit it accidentally and set it off. So, they came on and I told them I was sorry. They said it was okay and that they just wanted to check. So now when I wear the button, I wear it backwards so I don't accidentally hit it, but it's there so I can hit it if I have to.
Reviewed June 4, 2018
I wear my LifeStation medical alert device around my neck and it’s good. My emergency button is good to have and I've tested it. The people at LifeStation have been good whenever I needed something.
Reviewed June 4, 2018
I took a major fall and the alert system I previously had didn't pick it up, so I was stranded. After that I got LifeStation since according to my son, it was supposed to pick up falls and everything. I wear it around my neck and it's much more comfortable than the last one I had which was different and heavy. I don’t have a problem with this and I use it all the time. Everything is cool and I am satisfied with this device.
Reviewed June 4, 2018
I had back surgery and my mom is 91. If something happens, it would be nice to have a medical alert device. It's very peaceful to know that we can get to it. I have tested the LifeStation button and I felt very safe with the emergency response. They were really nice and they were right there.
Reviewed June 3, 2018
I'm out here living in the wilderness and have no friends within a two-hour drive. So I figured I better get something in case I get hurt. So I got the LifeStation device. I tested it one time and got a very quick response. But this is not set up for when I'm outside and I'm outside working with chainsaws, mowers and tractors so I worry if I get hurt outside.
Reviewed June 3, 2018
I put the LifeStation device on in case of emergency. If I fall and none of my boyfriend or my daughter won’t help me up, I can call the ambulance service. I feel a lot better with it because when I need it, I could have somebody come in and help me outside or inside. I'm safe with the medical alert device and I like it.
Reviewed June 3, 2018
I had been sick and I had fallen one time before I went to the hospital and before I was in a nursing home, and I live alone in a building for seniors. So, my LifeStation medical alert device was given and mailed to me when I came home from the nursing home in February. I feel a lot safer with it and I'd tell people to get one as soon as possible as it would make them feel safe. The building for seniors where I live has a pull-cord system in case of emergency, but it’s only in the bedroom and the bathroom. But I have my LifeStation device hanging around my neck every day and everywhere I go, when I’m in my apartment and when I leave.
Reviewed June 3, 2018
My father fell outside of the home and because he's 80 years old and lives alone, we felt a medical alert device was needed. The LifeStation device was successfully installed and is working fine. He's also fine wearing it and I feel better now that he has it. I know that he's also actually relieved even if he was opposed to getting the system in the beginning.
Reviewed June 3, 2018
I’m 71 years old and I felt like I could benefit out of LifeStation because I go to cancer treatment centers. Sometimes the chemo medicine that I take could make me a little light-headed and I wouldn’t wanna be out there on the streets by myself feeling that way. It’s not something that happens all the time but it has happened. I wouldn’t wanna fall and be out there and nobody knows me and I’m by myself and strange things have happened. People have gotten things taken away from them when they have fallen. I’ve heard some sad instance when a person has fallen and they may be knocked out and they get robbed.
There was one instance when I went to Walmart and I got dizzy and I had to just stand there for a while to get my composure. My eyes and things kinda jittered a bit and then it went away. I didn’t have the device when that happened to me and that’s what encouraged me to get one because I happen to go to Walmart all by myself. I called in and LifeStation mailed the device to me and they told me how to set it up over the telephone. I set it up perfectly. Their reps answered one question for me at one time because they told me to take a damp cloth and wipe off the little unit because it could get dust on it and I’ve done that. I wear the device when I leave to go to the stores shopping and when I’m by myself. I put it on my neck just to be sure it doesn’t just sit around.
However, I wouldn’t wanna bump the device because I bumped it once before when I dropped it on the floor and a guy called me right back. He asked me if I was okay and I can hear him loud and clear. I told him that I had dropped it on the carpet and it kinda set off an alarm for me. When I go someplace in my car and I happen to be in there by myself, I also have it on my neck. I used to be afraid sometimes because of the seatbelt so I take it and put it over the seatbelt because it looks like my seatbelt’s gonna press up against it but it doesn’t and there’s no problem. Sometimes I get eerie because when I go to the grocery store, I may bend over and it may hit up against something in the store then here comes this voice that asks me if I'm okay.
But other than that, the LifeStation is a wonderful thing to have and I’m glad I’d done it. I don’t wanna trip and fall here in my apartment and it’s always with me. It is easy to push the button and I feel more secure with the device on me because their reps are right on it. They answered my questions, are very intuitive, and has been very quick to respond. Also, I like the GPS in the device that the rep explained to me and LifeStation would find where I was at.
I have recommended LifeStation to a friend and I’m very satisfied with it. I’ve got a couple of friends that have them and I’ve seen them wearing it around their neck. Also, I got a cousin that I’m trying to talk into getting one because she has a defibrillator in her chest. She’s kind of stubborn so I’m still working on it but I told her I wear mine and she has seen it on me so she’s thinking about it and she does need one. I also know one lady and sometimes when she breathes she has to catch her breath. She lives alone and I would recommend her to get one and just keep talking to her about it and see if she’ll invest in one. It is great for us seniors to have and it's like having another person with me.
Reviewed June 2, 2018
Unfortunately they didn't get back to me until several days later - when I was no longer at my in-laws place and couldn't do anything! In my experience reputable companies would have dealt with this by sending me a new unit but this is not how LifeStation appears to operate. I just called to cancel the service and, after a very long wait time, had to leave a message again. Who knows when they will return it. And what kind of company doesn't prioritize disconnect requests?
Reviewed June 2, 2018
I'm here by myself so I decided to get a LifeStation medical alert device. If I fall, I can call or send a message to somebody at LifeStation, and the emergency response people there will answer. I have tested the device and my interaction with the LifeStation reps and the time it took for them to respond were okay. When I had an emergency and I had to use the help button, the service that LifeStation provided was okay.
Reviewed June 2, 2018
I'm satisfied with my experience with LifeStation. My daughter got it for me thinking it would be a good idea as I was home alone quite a bit. I have it on my neck and I feel safer with it. If I needed it, it would be there for me. When I hit it twice by mistake, I got a really good response from the team.
Reviewed June 2, 2018
I have been falling lately and my doctor was concerned with my health so I got a LifeStation because I thought they were serious about it and the device is okay. While I made some mistakes by pressing it somehow in my body and get a call from them, the rest is okay. I wear it around my neck when I go out. The other times, I put them in the station to recharge and sometimes I forget or something. Overall, I had a good experience with LifeStation and I'm happy with it.
Reviewed June 2, 2018
When I fell, I looked into a medical alert device. I got LifeStation and I have their service for a year now. One time, I tested the button and I thought somebody would be there right away. But they responded a little longer than I thought they should. Other than that, I would recommend LifeStation to my friends if they needed one.
Reviewed June 2, 2018
My father is 97 and he had gone outside in the winter in 15 degrees Fahrenheit temperature and had fallen and wasn't able to get up. And it was 40 minutes before my mother discovered that he was outside in that weather and had to call the fire department to help him get up and get back in the house. She's 85 and at the time had a broken ankle. I then obtained LifeStation for them and it seems to be working okay for them. I feel safer knowing that they have a medical alert device and I think they do, too. My father wears it in the shower and he feels that there's a strong need for it and has kept it with him since then. My parents both have the necklace type with the GPS and cellular kind of thing in it. They have tested it. And on one occasion, my mother inadvertently had pushed the button on her device and she got a response right away. So, we're confident that it works. So far so good.
Reviewed June 2, 2018
I live alone and I've had some health problems so I got LifeStation. Their team was very informative and answered my questions. But I exchanged my original necklace with one that would detect falls. I never knew sometimes what would set it off. It would go through that routine of calling and somebody answering, which was good and that was what it was supposed to do, but it was too sensitive and there was no reason for it to go off a lot of times. Even in bed, sometimes it would go off. They notified my son every time it went off and then one night, it went off at 12:30 AM so that was the end of that.
The response time was excellent but it was annoying. I sent it back and they said they would refund the extra cost or take it off my bill and get back to the original one, which I have now. It was frustrating in the beginning but it was all resolved. Also, I wish it was a better-looking necklace that one could wear outdoors. Being a woman, it was decent but it was not a very pretty item. Still, I would recommend them to a friend.
Reviewed June 1, 2018
My friend and I live alone. One day, she had gotten on the floor. She had not fallen but she was doing something and she couldn't get up and so she called me to come and get her. We decided we should have a medical device so we got a LifeStation. Since then, I feel better. I tested my LifeStation when I got it and the response was good. I just wish they had a different type of a chain that we could use. Nonetheless, I'd recommend them.
Reviewed June 1, 2018
I’m 80-years-old and I have a pacemaker. My house is five different levels and I live by myself on 12 acres of land and I’m outside doing things all the time. I really wasn’t too worried to begin with, except I did take a tumble off a tractor when my shoelace caught on a bolt and tripped, then I went head-first down the ramp. I wanna be safe and I’ve been thinking about getting a medical alert device since my husband died last year and the kids insisted I do it. I'm getting used to wearing the LifeStation device. It’s around my neck and I tie it down with a pin that I got on a birthday card, so it doesn’t bounce around. Also, I called them once to check in and they were great. And I've already recommended LifeStation to three people.
Reviewed June 1, 2018
I was gonna turn on my VCR and I pressed the LifeStation’s button and the ambulance sprinted out. It’s working great and I love it. I have it on a little string that they sent me and I hang it right above my bed. My sugar’s really high up to 600 sometimes and now, I feel safer. I’ve had it for four months and they should keep doing the good work. I hope a lot of people get it because it really saves lives.
Reviewed June 1, 2018
I was washing windows and I got up on the toilet seat and tried to reach the window and I fell. I hit the back of my head and after we got through all that, my son felt I needed to get a life alert. I have my LifeStation device on my wrist. It's big and I don’t really like it because it moves around my wrist. I called LifeStation one day and asked them if they had a smaller band but the rep said they don’t have anything but the white wristband. And I also don’t like the necklace that they sent with it. It's cheap looking. So, I didn’t want to be wearing that around my neck all the time. And at $90, the price is a little high, too. It was put on my credit card and I pay quarterly for it.
An older person like me should have LifeStation. I leave my device on. I'll never know when I'm gonna fall. I live on a farm and this winter, I didn’t have any idea I had the flu and there was nobody here but me. I was bewildered that day and couldn't get anything right. And that night, one of my kids came here and they found me in the bed and they couldn't get me out of it. So they had to call the ambulance to get me lifted then to a hospital. And they said I had the flu. And that was an experience where I came to find out that the telephone wasn’t on the base and that's why it didn’t ring all day.
Reviewed June 1, 2018
I have seizures and since having LifeStation, I feel more secure. It’s also nice to have it around.
Reviewed June 1, 2018
My son wanted me to get LifeStation medical alert device. He lives in California, so we're not together, and I had a fall. Also, I need it if I go to certain places because I live on the hill, like if I’m going downtown. But it's too big for me and I'm not so happy because it's hanging around my neck and dangling on my chest like a microphone. I've seen other people wearing an alert device and it was a nice support for them and they could wear it inside their clothes, and I told them they have a nice necklace. But mine is so bulky and that's the only thing that disturbs me.
What's strange, though, is that I went to bed one time and all of a sudden, a voice came through the device and I wasn't aware of having done anything, but I might have pushed the help button by accident. Although it wasn't my idea to get my LifeStation device, I have to force myself to use it because doing so is safer and better. Since I've had my LifeStation device, I have experienced some changes where I've had it with me, like if I cross the hill and go to the post station here, and if I go around outside. It’s always good to have because it’s rocky outside and I don’t want to fall there.
Reviewed May 31, 2018
I was on Life Alert before but I had to let it go. But my health is getting worse now so I thought of getting a LifeStation. I feel more safer with it because a lot of times, I'm here by myself. My blood pressure hits bottom and I pass out and I have a five-year-old here. She wouldn't know what to do so it worries me. If I have a LifeStation, I know when I'm gonna pass out so it will give me time to push that button. And if I'm in a shower or somewhere I know that I might get sick and they wouldn't hear me, all I have to do is push that button.
I called LifeStation to recheck to make sure my device is working good. Sometimes I get a little concerned because it takes them a few minutes to come on. I understand that but what if something happens to me while I'm waiting on them to come on? Otherwise, I'm well satisfied with it. At least I know somebody would be here for me. I've shared this with my friends and my family with health condition. They said they couldn't afford the payment but I told them it's worth it. It could save their life. At least, if they push that button, somebody would respond and be there. I'm just glad I invested in going back into it because I know one day that I might need it and it could save my life.
Reviewed May 31, 2018
My girls are more comfortable knowing that I have LifeStation. I got a medical alert device because I had taken a couple of pretty bad falls and my kids got concerned. So far, when I called in and tested my Lifestation device, the Lifestation team have been spot on with me every time so it's been good. I was very pleased with what they said. I’m on the other side of the country and they picked right up on it. And they have the address right.
Reviewed May 31, 2018
LifeStation is a lot better than the medical alert device that I have used in the past. And their reps were very nice and informative. When I'm at home by myself, I feel confident that I can get help.
Reviewed May 31, 2018
After my husband died, my son-in-law said I can't be up here alone without anybody looking out for me because they were about 100 miles away from me. So he researched and ordered the LifeStation. And one day, the family was all together and they put it all together here on the side table. It's small and out of the way. But the blinking red light is annoying to me because when things don’t go the way they're supposed to go, it gives me itches. When I told LifeStation that when I came home from shopping yesterday, my LifeStation button was flashing red. I've never seen that before. So they told me that there was a silent alarm to indicate there's something wrong and then a little bit more of an explanation sent that it's not necessarily with me physically but through the system. And when I asked what I could do, they advised me to call Verizon.
LifeStation seems to be fine to me. I just don’t like the bracelet. I wear it to bed and they told me it's okay to wear it in the shower. And every couple of days, I take it off when I shower. And then the next time I shower, I leave it on. With the weather getting as hot as it is, I find that this gets in the way of my watch. My bones around my wrist are kinda small so I've already trimmed off parts of the elastic band. I've been putting rubber bands around it to hold the flap. There's no fix. It's an elastic band and it's got a crest. And you pull it as tight as you need it or as loose as you want it. And so far, the crest has held and it's been okay.
The team at LifeStation has always been very friendly. But they don’t usually give me a name which means nothing to me because it would go off my head however, that would be important. Since my husband is gone, I'm the only one who can keep track of who I talk to and how the conversation ended or what information I got or gave. And I need to have a name, somebody to grab on to that I'm not just an old lady talking to my hat. I realized it's not a little office with only about half a dozen people but there are a few people interrelated in the system.
One thing that bothered me was when I signed in and gave the names and numbers of who to call first, second, and third, I told the person I was talking to that I wanted to take over the payment. This was two months ago. And I told the person my son-in-law did the research and he did the beginning, and I don’t need to have him paying for it. As long as I can take care of it myself, I will do that. She said, "No problem." I gave her a bank number and a routing number for my checking account. And within this week, I got a call from them saying that I was two months in arrears. And they were trying to get in touch with my son-in-law. I asked them why they wanted to get in touch with him, and they said he's the one that's paying. I told them I'm the one that's supposed to be paying and that I gave them the banking business.
So then, they got behind that and they went deeper into their files, and it seems that my bank had bounced it back to them saying that they would not honor the payment. Now, I contacted my bank. And at the level of the bank itself, the rep could not find any knowledge or notation that it had come through and was not recognized and then bounced back. So, the girl at LifeStation said that perhaps the bank didn’t recognize the name as a legitimate business and that's why they bounced back two months' worth of payments. She was tracing it back to find out what happened and why and I haven't heard from that since. But I told her not to contact my son-in-law and I'll pay them with my credit card and for them to take it out quarterly. Other than that, I'm not dissatisfied at all. I've spoken to my friends and told them about it.
Reviewed May 31, 2018
My mother has MS, loses her balance and falls a lot. She wears the LifeStation device around her neck and she loves it because it’s hasty. We used it the other day as LifeStation wanted to check and make sure it was working. They called in a second and they were wonderful. They addressed my mother as Loraine and they made her feel good. I’m very happy with LifeStation and I recommend them.
Reviewed May 31, 2018
I just got the LifeStation for my mother on our doctor's recommendation. He had used it for his parents and had good experience. I called LifeStation and the customer service person answered all my questions and was very helpful. We activated it, did a test and everything was answered in a prompt manner. My mom's a stifler and she lives by herself but she just lives across the street from me. One day, I got a text and said that the LifeStation had been activated. So I took off. It turned out that she activated it by mistake and had told the LifeStation team about it. The lady who answered then told her that it was okay. They answered promptly and notified me promptly.
My mom's 88 and sometimes we’re having little problems with dementia. But she’s still in very good health physically now. Since having her LifeStation she’s hanging out of the house more. She feels more free about walking around out in the yard and looking at her flowers. Before she was just staying in the house a lot. And she does need to get out and walk, and get a little bit of exercise and fresh air. At first she wasn't sure if she'll wear it or not but she wears it a lot now and she’s done well with it. The only time I cannot get her to wear it, where she needs it the most is in the shower. And I’ve told her it’s fine. But she does lay it on the counter right beside the shower when she gets out. With all that, I would definitely recommend LifeStation.
Reviewed May 30, 2018
My husband died last summer and I'm living alone. I was afraid I might fall and not be able to get help so I got a LifeStation. Since then, I feel more comfortable. LifeStation reps were quick to answer when I tested it or even punched it accidentally. I would recommend it.
Reviewed May 30, 2018
Every time I call, the people from Lifestation are right on time and they take care of me. I got it because I get dizzy and sometimes I fall which I did on Broadway the other day. I had it on but I couldn't get a chance to press the button. I fell over the cart and I hurt my hip. Now, I’m holed up with my back and my arm. Although I'm feeling a little better, I still can't walk. I could call and tell them to come and get the ambulance but I was so torn up with what had happened in the car with my daughter. I was on the highway and had an asthma attack. My daughter didn’t do anything they had told her when I smashed it. They asked her where I was so they could come and pick me up but she didn’t tell them because she was driving. She brought me home though.
I wish I could have it on my wrist because the round one I got is making bumps all over my neck. It's too heavy for me that when I put it on, my whole neck is affected and I even lost a lot of weight there. My social worker tried to see if I could get a lighter one but it wouldn’t come off so I left it alone. Still, I take the emergency button out when I go shopping or when doing different things in the house. I know that anytime I feel bad, just a push of the button and I can tell them such and such a thing.
Reviewed May 30, 2018
I have a LifeStation device around my neck and it’s really sensitive. I hit the device on the sink and it accidentally went off. They texted the people on my list right away or simultaneously before they even contacted me. And since then, my friend shortened my chain. Also, I maybe had my dog sit on me and it went off. But then they fixed it and the nice fella took care of that for me. They don’t call people right away and now, if it goes off then I can hurry into the kitchen and answer, and then let people know I’m okay. We couldn’t cancel it and they have to do that. There’s a button on the base that says reset, but I can’t do it. It seems I have to wait a minute but they said it’s not that long before they answer. It maybe shows that they wait and if they don’t get an answer from me, then they go ahead and text. Still, their response time seems to take a while. My son also says LifeStation might want a chat feature on their website.
Reviewed May 30, 2018
The LifeStation team got the device all set up and I was pleased with it. We used the button when my husband fell and the staff from LifeStation responded quickly. My husband is in rehab now. However, the LifeStation people didn’t send enough help although I tried to tell them that he's a big guy so they needed stronger people. But then, they called the fire department and they came right away. I've had the LifeStation device for six months now and it's good.
Reviewed May 30, 2018
My wife slipped out of her chair one time and I was gone quite a bit, so she laid on the floor for about four hours. She didn’t get hurt or anything, but that was the reason we got LifeStation. It’s a way to get a hold of me when she gets in trouble and it makes her more at ease when I’m gone. The people there are LifeStation are good and they sound professional on the phone and everything's been fine. I'd recommend LifeStation.
Reviewed May 29, 2018
I’m single and I live alone, so if something went wrong, nobody would know the difference. I wear LifeStation like a wristwatch and I like that if I were to push the button, somebody came over the intercom machine to ask me what the problem is and I couldn’t hear them, they'll automatically assume it’s a pretty bad injury and they’ll call right away. I also like that the radio can hear me no matter where I am in my apartment. If I push the button and don’t say anything, they'll automatically send paramedics out. If I fall and couldn’t get up, I would say to the live voice on the radio that I couldn't get up. Also, the button design is pretty much flush with the device that holds it. That way, I'd have to really be not paying attention in order to press the button inadvertently. So, I simply wear the button 24/7 and once in a while, I’ll push it just to make sure it’s working, and we do a test on it once a month to make sure it’s working okay.
Another thing I really like about it is there's huge shackle lock around the doorknob where the keys to the apartment are put and the paramedics will be given the combination to my lock to provide them entry instead of breaking the door. The door to my apartment is a very heavy metal door and if I didn’t have the device, I could call 911 and the only way for them to get in would be to use a heavy-duty sledgehammer. All kinds of things could happen if you don’t have LifeStation. It could be a week or two before somebody knows the difference, but with LifeStation, they’ll know the difference in about three seconds.
Reviewed May 29, 2018
My wife saw a LifeStation ad and she called her insurance company and checked to see if they would cover it, and they do. We did a test when we first got it. And about a week ago, I was working at my desk and reached over and hit that help button on top by mistake and the response time was good. I haven't had to use it but it helps give me a sense of security.
Reviewed May 29, 2018
I suffered a stroke in December and I used a website that compared the top five medical alert systems that were available. LifeStation came up on the search and I Googled them. When I first got the LifeStation, I carried it with me everywhere. Now, I pretty much just use it when I’m here at home. Whenever I test the button, it works fine. The reps speak through the intercom and they ring my phone or go through the system that I have. So far, LifeStation has been very good and convenient to work with.
Reviewed May 29, 2018
My family insisted that I get LifeStation as they think I need it. It works okay but it’s a little sensitive and it goes off accidentally a lot. I have tested the device and the response was very fast. However, it’s kind of a pain when I take it off since it won’t come off.
Reviewed May 29, 2018
When my husband was alive, I had a LifeLine. Then, my son found LifeStation in an advertisement on the newspaper. I live alone now and it was the most reasonable one to get. I have the device for a couple of months now and it provides a lot of security. I put it down on the calendar to test it at the 2nd of every month and when I pushed the button last month, they responded right away.
Reviewed May 28, 2018
My daughter wanted me to have LifeStation because of my balance. The other day, it went off because I had the cat on my lap and the cat pushed the button. Their response time was fast and excellent. Plus, I had a very good interaction with the person who came on the line. I wear the LifeStation around my neck and it's comfortable. But sometimes I hide it in my purse depending on what I'm wearing. When I go outside to water my plants, I always wear it because I'm always afraid that if I go outside, I'd trip over our pot. With LifeStation, I have a way to call someone and it’s worth the security of feeling safe having that on especially if one is living alone.
Reviewed May 28, 2018
This past fall with the first snow we had, I tripped on something that was across the walkway. I live alone and my son lives about 20 miles away and he got concerned at that time that I might be laying in the snow somewhere and needing help. I agreed with him because I had a hard time getting up, and that was the only time that I’ve had any problem with balance or anything of this nature. It was a harrowing experience because it was pretty early in the morning and no one was around. I live in a Del Webb community but my help is about over a half a mile away at Troy Township. I was having some remodeling done in my house unit and I didn’t have enough sense to get out of the way from the sheetrock dust. I had to call 911 to take me to the hospital to get all that crap out of me.
My son was the one that did the investigating on LifeStation and I took his advice because he researched several of these companies and he found that this was the best for me. I have tested the device once, accidentally. I had it around my neck and I sat down at the table and I pushed my belly too close to the table. The table pushed the button and all of a sudden, I got a phone call from someone at LifeStation asking me if I was having trouble and I said no. The rep kept talking to me and I told her what just happened. She said it could happen but she was glad that I didn’t have to have her call 911 for me.
Reviewed May 28, 2018
My mother came to the point in her life where she needed to have a security and in cases of an emergency type of thing so we decided to purchase her first medical alert device. Fortunately, we haven’t had to use LifeStation but we have tested the device. The team’s response time was good and the representative who answered the call was good as well.
Reviewed May 28, 2018
Although my mother lives by herself and has dementia, everything has been good since she got a LifeStation. She can use it in case of emergency and my mind is at ease that someone will respond that can come and help her. I was able to talk to their team once when they did the testing and they were professional. I'd tell others that LifeStation is dependable and if anything happens, they will respond.
Reviewed May 28, 2018
My mother is legally blind, she’s almost 87 years old and she has two really bad shoulders. She had fallen and she wasn’t able to get herself back up. It was the neighbor that realized that she hadn’t opened her morning shades like she always does. So that neighbor contacted us and said there was something wrong. With that, we needed to get a medical alert device. LifeStation's representatives were very down to earth and extremely helpful but my mother has been a little bit frustrated because she has the necklace design and it hangs down too low and she’s having a hard time adjusting it for the right link because when she leans on the counter, she’s setting it off all the time. But LifeStation gives us more sense of security. It’s great to know that if she falls again, we won’t have the issue that we had in the past. Check it out for yourselves.
Reviewed May 27, 2018
I had a bleeding problem somewhere with my prostate and it happened twice. And the LifeStation team fixed me right up. I’ve tested out the button twice and I have accidentally hit it twice when doing something. It scared me when it went off, but the team responded quickly and it felt good. That’s why I like LifeStation and overall, everything’s good.
Reviewed May 27, 2018
Sometimes, nobody is home and my mother doesn't know how to use the phone. So in case she needed something, she could just press the LifeStation button. When the guy came to install it, he showed my sister how to test it and they were able to do it. We've had a good experience with LifeStation. And when I go outside, I'm more free that if anything happens my mother could at least use the LifeStation.
Reviewed May 27, 2018
My daughter took care of everything with LifeStation, including getting the device and talking to people. And then she brought the device up here to me. She called quite a few of them before she decided which one she would deal with. She was very pleased with the LifeStation device that she got for me and she was glad that she took her time with them because they took time with her and told her the truth about the price and it was what it was.
I have asthma, I cough and sometimes I don’t think I'm gonna get my breath and that frightens me. But I worry less and feel safer now with the LifeStation. When I accidentally pressed the button they responded immediately and that made me happy. I had the device on my arm and I took it off and put it somewhere, and then I couldn't find it for three days. When I found it, my daughter fixed it so that it would go around my neck. I'm a little leery that I might sit on it in the nighttime and it would go off. But I'm getting more comfortable with it every day.
My daughter fixed it so that the bill automatically will come out of my account and I like that. I'm very happy that I have it. I have a burglar alarm on the door and I have the LifeStation in here to protect me if I need it with my health. I go to the Pascal Center and I recommend it to different people that live there. I'm gonna start with the seniors and I'd tell them about this device. I know it will be helpful to them especially if they live by themselves.
Reviewed May 27, 2018
I got LifeStation a year ago and it's good to have as sometimes I’m by myself in the morning when my kids are off at school. The only time it becomes inconvenient is when I almost forget to take it off when I hit the shower. I dropped the device one time and the LifeStation team thought it was me. They called me and made sure I was okay. The response was real quick.
Reviewed May 27, 2018
I had a stroke and I needed a medical alert device. I wanted to be very selective about how I went about getting that and there were some companies that wanted a monthly fee for it. Essentially, you have to sign up with them for two years. But LifeStation was not like that. So, if you need the device for a shorter period of time, like if somebody had surgery, then this would be a much better candidate than a company that locks you in for two years. So far, LifeStation has been very good. I have used the device twice and everything went very well. Their team has always been there if I needed something. However, their response time was a little long before they came on. But they called my wife and she was right there. Since having the device, I feel much more secure and when I'm alone, I always wear it.
Reviewed May 27, 2018
Most of the LifeStation reps were great. The rep on the phone who sold the device to me and the lady I talked to when we were setting it up were both very helpful. And their response was very quick when we tested the device. My wife uses it when I’m not at home with her. But we don’t have a GPS for it, though I understand that’s an additional charge.
Reviewed May 27, 2018
I had a fall in December while I was not at home. I was stepping off of a little curve in the dark and I didn’t see that it was a step-down. I’ve recuperated and my balance is good but my kids would like for me to have a medical alert device. And they think I'm safer with it for general things. I'm active and I bumped the button when I bent over the sink. It’s irritating and I hate that I set off the alarm. I put it on my neck and position it so that I won’t bump it. So now it works fine. But I wish it was smaller and thinner so it could hide better inside my shirt. It’s black and I wanted it cream or light colored. But LifeStation doesn’t have it in a light color. I changed the thing that goes around the neck to a neutral, light color. I would tell friends that LifeStation provides very good service. We had also researched it and it was rated good.
Reviewed May 27, 2018
When things happen, LifeStation is very cooperative. Accidentally, one night my husband pushed his button and they came on and I said it was an accident. But one day when I was at my therapy, I had the GPS on my chest and when I turned over, it went off. I felt terrible because there was no need for it. But I find it very relaxing to know that we have it and they are right on the ball when something does happen. They call right away. I am really happy about that. Also, they call our "to notify" people right away. I've had my daughter call me and say, "What's wrong? What happened?" And I’d say, "Nothing, it was an accident". She’ll say, "Oh, mom, you gotta quit doing that." And our granddaughter that calls, "Grandma, are you okay?" "Yeah, yeah, yeah. It was an accident."
Other than that, we have had no reason to use it. But my husband and I are alone and he's handicapped and we're both in our 80s so they're concerned. Two of them live in Florida, one lives in Texas and one lives in California. They just want us to have it. My husband's on Medicaid and Medicare and we have help with the county. They put a medical alert device in here but it was only for at home and my children did not like that. And since he can't be left alone, the county took it out. Then the kids really got excited because we don't have anything. So now they feel better and they really like it that we have the GPS. Him being handicapped, if something happens I can get help right away. I definitely would recommend LifeStation.
Reviewed May 27, 2018
I got LifeStation about a month ago and I went for it and got it for the whole year. However, I am seriously considering refunding it. I'm not happy with it at all right now. I have one of those pendants and I had to use it a week or two ago. I went choking and my daughter happened to be here who gave me the Heimlich maneuver which relieved me. At the same time, that silly squawk box just started hard. We didn't really have an emergency, but it was chaotic around here for a while. But it was a test day, anyway. So, I thought, "Well, now that I'm okay, I'll just tell her that it was a test."
Thereafter, it said, "Emergency, emergency," five or six times before they ever got to call whoever. But the LifeStation got the call. They got it at 12 minutes after. And one minute later, they immediately called to see if everything was okay. But there was a period between when they first started saying "emergency" and when somebody answered. It didn't go into the LifeStation. It went somewhere else first and I don't know where it went or why it didn't go straight to them because this is not the first time I had used the pendant. Before it's been immediate and this time it was not immediate at all. If my daughter had not been here, I would have been in bad shape. I live alone and that's why I have this pendant. We can't afford to have that much time if something is seriously wrong.
Reviewed May 27, 2018
The response time of LifeStation was very good. We've used the medical alert device one time when my mother's device accidentally went off. And it works well. The EMS came out and it was impressive that they came. I would recommend them. She needed the device for the fear of falling or locking herself out. She also has a few problems with communication. When they call her back and ask her if she's okay, she won't answer them. She will just go get my dad and say, "Someone's in here saying something." And we're trying our best to get her to answer because if she doesn't answer, they're gonna come even though she's okay. That's the only problem that we're trying to solve right now.
Reviewed May 26, 2018
I suffer from a chronic illness where it affects my endocrine system and some other systems in my body and there'd be times when I'd pass out. I have LifeStation for about two and a half years now. I wear the device when I'm home alone and nobody's here to see if I'm conscious. But they don't have a fall detection. I've needed it to save me once and it's been great. Their responsiveness was good and the paramedics showed up no more than 20 minutes.
Reviewed May 26, 2018
I feel safe having my LifeStation. I suffer from epilepsy, seizures, and diabetes so I'm in need of a medical alert device. I like that their team is available seven days a week to provide the help that I need. I used the device during an emergency once and the response time was good and they did their job.
Reviewed May 26, 2018
I’ve fallen a couple of times at home and LifeStation was referred to me as it works the best. I’ve tested it and the response was really quick. With the LifeStation, I feel like I can really rely on somebody that’s gonna go help me right away. Everything has been good and I’m very happy with the way they are doing their service. I would really recommend LifeStation. I did with my mom and tried to see if she could get it because she needs it and I know it’s gonna help her a lot.
Reviewed May 26, 2018
I'm 73 and I'm an active person who is used to walking two miles every day. I live alone and there was one time when I fell accidentally. Everyone was concerned. I wasn't really strong walker for a while and I recovered in seven weeks from a little compression fracture. My son who lives in California got really concerned and got me a LifeStation. It's all hooked up now and ready to go, and all I have to do is put my bracelet on. My son wanted me to put the lock on the back door but I assumed putting it on the front door was best. It's good to have the medical device because I'm not my usual self of being very strong. It's also a really good idea to have something like this when you just never know. I would definitely recommend LifeStation to people who are alone.
Reviewed May 26, 2018
I am 88 years old and I have a husband who has dementia, and my children live in another state. So they were worried about me and they got me a LifeStation alert device. Inadvertently, it went off when I was wearing the device and there was a quick response. I would recommend LifeStation
Reviewed May 25, 2018
I heard from other people that their medical alert device's battery wasn’t working or the company's reps didn’t have a good response. So, I put off getting one. Then, I spent nine hours on my shower floor and wasn’t heard in spite of making a lot of noise. That kind of showed me I really needed to do something, so I got the LifeStation. So far, I've had a great experience with them. I accidentally set my bracelet off this week and their reps were very fast to reset the thing. They were very prompt and courteous as well. Then they wished me a good day and didn’t complain at all. I feel much safer because of my device and I’m very glad I got it.
Reviewed May 25, 2018
I have bad knees and I'm 77. I've fallen before, so I wanted to make sure I have somebody to call on if I do. I had a medical alert device but it had gone up so much, it's so expensive. So, I researched and then found LifeStation. Their team was good. Also, I feel safer when I'm wearing the device. I’d rather not wear it around my neck though, but that’s the only way theirs came. The one I had before fit on my waist and had a clip on it, so I could hide it. Still, I would recommend LifeStation. When I was testing the button, they responded right away. My husband has one too.
Reviewed May 25, 2018
I have a fractured hip and a friend saw LifeStation and recommended it. I feel very good having the device. The lady that I spoke to on the phone when I ordered it was extremely nice and made it very simple. I recommend LifeStation.
Reviewed May 25, 2018
My doctor set me up with LifeStation. I live alone, and she wanted me to have something to call for help if I needed help or if I fell down. I've been using the LifeStation device for probably seven years now but the first couple of years, it wouldn’t work at my house. I live in a brick apartment-type building, and the brick interfered with the wireless. A few years later, the equipment is better and it works fine now. I try to test the button regularly and the LifeStation team's response has been pretty quick. It's just within a minute or two. They're very friendly and they explain anything I need explained. They’re fast to answer too, and make sure I'm okay. And then after a while, they call me and tell me, “Push the button.”
Reviewed May 25, 2018
I have arthritis in my right knee and I also have vertigo. Also, I fell twice and since having the LifeStation, I’ve been good. My husband is my lifeline and every time their people watch me and talk to me, he wants to hang up but their team has been very good. I had a bad asthma attack one time and my husband was on the phone while trying to make sure I was still breathing right. With LifeStation's device, he could talk, and look at me, and hold my hand all at that same time. I test the LifeStation device every month and it has been working well.
Reviewed May 25, 2018
There were a couple of times I thought that I really don't need my LifeStation device and might as well just send it back. But my kids would’ve been upset at least because of Mother’s Day so I thought to just keep it a little while longer and see how things go. I'm not dissatisfied with it and I know it’s there if I needed to use it. I live alone and my children thought a medical alert device would be good to have some way of getting help if I needed one.
Reviewed May 24, 2018
I initially called for information and told LifeStation that I would get back to them. I was doing a little bit of research. However, they went ahead. I was doing it for two alert systems, one for myself and one for a relative in Florida. I tried getting back, but I could reach them after quite a bit of time. Then I got in the mail two boxes of monitors, both of which not had been authorized and were charged to me. And one was supposed to go to Florida anyway. And after seven phone calls and seven different people, I finally have returned both boxes. I have received credit for one and I’m waiting for credit for the other one and this has been going on since first week in April.
Reviewed May 24, 2018
My brother signed up with Lifestation for my dad, who is alone at night. We just tried pushing the button the other day for a trial, and the response was pretty quick. They were fine to speak with, too. It is a little reasurring having the device. I would recommend them.
Reviewed May 24, 2018
I fall down once in a while and needed a device and so far, the experience has been alright with LifeStation. I wear the device around my neck but I would like to get the bracelet. If I fall down, I can’t reach the button so I want to know if it goes off automatically. Also, when it says to plug it in and I do, it says that I didn’t. But when I accidentally hit the button and set the device off thrice, their team answered and called me in four minutes.
Reviewed May 24, 2018
I live alone and I’m 86 years old so my children thought I should have a medical alert device. My daughter picked out LifeStation and I’ve had it for a couple of months now. It’s very good and I appreciate it. It fulfills what it says it will do. One time, I accidentally made it go off and their response time was immediate. The representatives were excellent and I was very pleased. LifeStation is running a good company. I certainly recommend it.
Reviewed May 24, 2018
I live alone, I mow my own yard and everything and my friends are getting afraid and wanted me to be protected so I got LifeStation. It’s too premature right now to use it. I’m not dizzy and I’m not passing out nor falling. Also, I was a dancer so I have a pretty good balance. But a couple of times, I felt the need for it. I just got back from the casino and I decided I really should have had it on. I meant to do it, but I forgot. I tested it once and they responded very nicely. I need to have it done it again but I I've been a little on the busy side and haven’t gotten around to it.
I wear it if I don’t feel too good and if I’m going to a grocery or store, I might put it on. But I haven’t because I feel pretty good right now. I don't like that it’s bulky and I don't wear it more often because I'm well-endowed as far as my breast is concerned and sometimes, it feels very uncomfortable. I know I can make it shorter, but then it chokes me so, I don't need that. Also, my legs are not strong sometimes when I take my shower and I get a little afraid in there. So, it would be nice to have one that I could have close in the shower. So far, I've not had any problems and that's good enough for me for the present time.
Reviewed May 23, 2018
LifeStation is the first medical alert I've ever had. I have a two-story house and I worry about falling when I go up the stairs or if I go in the kitchen, but not since I've had that. I feel more safer with it. Luckily, my granddaughter is with me, but you never know. With LifeStation, I feel more comfortable because I can just push the little button and I know somebody would come on the line. I take it around my neck when I go out and I've had no problems with it. So far, I'm still getting used to it. I have to watch it though because it's very sensitive. Nonetheless, their reps were outstanding. One time, I went to bed with it on. I guess I bumped it and their rep started talking to me. There was also a time when I was in the motor vehicle place and it went off. The lady called me right then and she was very nice. I'm very satisfied with them. Overall, LifeStation is outstanding. I would definitely recommend it to a friend.
Reviewed May 23, 2018
I've been doing good with my LifeStation, so far. I had to use it one time and the experience was fine because their team came in.
Reviewed May 23, 2018
I’m disabled and my mobility has been compromised. I have to use a wheelchair and because of my condition, there are a lot of things that I cannot do on my own. Having LifeStation was good but it was very sensitive. It would go off without me touching the button. Sometimes, just a shift in my body movement and it would go off. I go to bed at night and I had to lay on my back very still, fearing that it was gonna go off. When it did go off accidentally though, their response time was about 30 seconds.
Reviewed May 23, 2018
I live alone and I kinda fall. My daughter took care of getting me a LifeStation and I feel secure that I've got it. I hooked it up on a chain and wear it around my neck.
Reviewed May 23, 2018
I fell once and I couldn't get up. So then I thought if I'm out somewhere and there's no help, I need a medical alert device so I can get help. When I first got my unit I tested it and their team responded quickly.
Reviewed May 23, 2018
About six months ago, I stood up very quickly and got dizzy, fell and broke two ribs. I have four children that were concerned about me and none of them lives close by so, over a period of a half a year, I figured out that I needed something to put their mind as well as mine at ease so I decided to do some kind of an alert. I started doing my research on alert systems and LifeStation was one of the higher-rated ones at AARP plus, it has GPS in it which I like a lot.
I wear it around my neck and it’s pretty bulky but after the first couple of days, I don’t even think about it and it’s fine. Once a month, I accidentally drop it and it's got a fall detection system and the people call right away. And if it doesn't happen, I usually push the button and tell them it's a test. They respond very quickly and within five seconds, they're calling through the device. I have spoken to them through the device and I called a couple of times about how to make sure that I’m always charging it properly and they've been very knowledgeable and excellent. So I've been very happy with them and I would recommend LifeStation.
Reviewed May 22, 2018
I kept falling and everyone kept telling me I need one of the medical alert services. I got LifeStation just to satisfy everybody because they all feel better that I have one and they all feel that I am now safe. I have to wear it around my neck and it's a pain. I haven't been able to go anywhere so I haven't taken it off at all. I use it when my husband goes out because he doesn't like leaving the house without me on it and he feels better when I have it on. I just called the LifeStation team and told them I was testing it. They said they would reset it. I would recommend it to somebody who felt nervous being in the house alone.
Reviewed May 22, 2018
I live alone and I'm not in good health. I got LifeStation and I've tested it and their reps answered fairly promptly. But the main problem is when I put it on the charger, it doesn't seem to be very easy to recharge. LifeStation's rep told me to push it down and that helped a lot.
Reviewed May 22, 2018
I’m old and live alone and I just fell, so got myself a LifeStation medical alert system. Since having it, I've felt smart secure. Based on how easy it was to get their service, I would recommend them highly.
Reviewed May 22, 2018
My LifeStation worked really well. My daughter was way down in Florida and she was worried about me because her father had just passed away. She sent me the LifeStation and I've had it for about three months. I feel comfortable knowing that I have it. I leave it on at night, but I hate having to wear it all the time. Although it’s not uncomfortable, I’m not used to wearing something around my wrist. I’ve used it three times and they have come quickly after I pushed the thing. I was really weak at one time. Then one time instead of peeing, it was all blood coming out so I figured that I needed them. The LifeStation helps if you have a problem. I would recommend it to anyone.
Reviewed May 22, 2018
My wife is disabled and in a power wheelchair. LifeStation was selected by Prosper Home Care because it has a fall alert whereas the one we had before did not. The device is part of the service that our healthcare service provides. With the LifeStation, our sense of security is much better. If something were to happen to me, my wife can summon help.
Their reps were extremely good during the initial installation period and the couple of times we’ve set the device off to test it. And when the device went off once when my wife dropped it, it thought that she had fallen and LifeStation's response was quick. All in all, our experience has been really good and seamless. I would recommend LifeStation based on the service and the way the device works. The fall warning is important.
Reviewed May 22, 2018
I have Parkinson’s and I'm not steady on my feet sometimes and my children worry about me falling. So to ease their worries, I agreed to buy an alarm system and bought the LifeStation a month ago but the button wasn't adequate in certain places of the house. I have to move the phone line into a different room. It’s in the farthest part of the house from where my alarm system is and in between them, the refrigerator is so that’s soaking up the signal. But the system works. When the alarm goes off, the LifeStation rep said that he can hear me. But I can’t hear him and I’d like to get that fixed. When I have contact with their team, they were helpful. I am by myself and LifeStation helps me mentally since if something happens, I have the button to press and somebody will come.
Reviewed May 21, 2018
I’ve been real sick for six months and I’ve had the LifeStation on ever since my son got it. I’ve pushed it by mistake. It was turned around on my back and I leaned back and set it off. They called and I called my children. It really worked.
Reviewed May 21, 2018
My mom's only had LifeStation for a couple of weeks. But she fell yesterday and she had taken it off that morning when she washed her face. So she didn't have it. So I had to get my neighbor go open the door and she wasn't hurt. They could pick her up and put her back in a chair. But then she scooted the chair towards the table and hit the device on the back of the chair. So it went off but I cancelled that one. I told her not to wear it under her clothes. That way, when she leans up to get something, she would know to pull it aside because it would go off. She's doing that now and she promises never to take it off. We're learning every time something happens and it’s helping me work. My dad can't hear if she hollers and I was a nervous wreck so it's been helping me more than it helps her. It's wonderful and we appreciate it. We're perfectly satisfied with it.
Reviewed May 21, 2018
My daughter was concerned about the stairs in my house. I had fallen once and she goes out of town every weekend to her cabin. She was worried about leaving me alone. My kids decided for me to have a LifeStation and it's comforting to know that I have a little bracelet on my hand that I can press the button. I've accidentally pushed the device once and I said, "I'm sorry that was an accident." There was an immediate response and somebody said, "You’ve had an accident?" And I said it was an accident that I pushed the button.
Reviewed May 21, 2018
I can’t walk without assistance and my children had gotten my first LifeStation. Then I got the second. I used the first one for my handicapped daughter and their response time was very quick, and they were very nice. I would recommend LifeStation.
Reviewed May 20, 2018
I fell and I was in a position where I was not with somebody to help me and my niece bought LifeStation for me because she thought I needed it.
Reviewed May 20, 2018
The kids wanted me to have a medical alert service because a lot of times, I'm alone in the daytime until about 2 o'clock. My daughter got the LifeStation and I wear it all the time except when I’m in bed because I'm afraid I'll lay on it. But everyone's home at bedtime and if I need it, I’ll press the alarm. I’ve had it not even two weeks but it’s wonderful and people should get one.
Reviewed May 20, 2018
I'm 92, my legs are getting weaker and I knew something might happen. I checked into several companies and some of them were expensive. I was just in the market for listening and choosing one and the LifeStation's rep did a very good job. He was a very good salesman and could convince any elderly person that they needed it and that their alarm system would be the best in the country. I've only had LifeStation for about a week and so far, so good. The battery was low in the first little alarm button, but they replaced it within a week.
Then they said there was a problem on the main, the land part wherein a certain light went on. I called them and the rep said that I needed to destroy the first alarm button. He told me to wrap it in aluminum foil, which I did, and then drop it in the trash when I was in town, and the light never went back on. I feel a little more secure that help is there in case I couldn't get to my land phone. It's small and I don't mind having it on at all. I just tuck it inside my blouse, otherwise, it gets in my way of working. I told my girlfriend about my LifeStation and she seemed interested.
Reviewed May 20, 2018
I got a flyer from Kaiser for the LifeStation. I took a very bad fall in December and fortunately my family was here. Then I realized I would not have been able to get up by myself so I decided that since I live alone, I needed to have some way to report an injury like that because it can help. Although the LifeStation button is only good at home, it makes me feel a little more secure. I set off the alarm once by accident and the LifeStation team came on the line. I went in and talked to them on the unit in my bedroom and explained my situation. They were very nice to talk to. They acknowledged that it was an accident and cancelled the emergency response. My experience with LifeStation so far has been good. I got it at a discount because I'm a Kaiser patient and I feel like it’s worth having the service.
Reviewed May 19, 2018
I live alone and I fell and broke my hip. I was in a care facility after I was operated on and the physical therapist recommended LifeStation. I wear it as a bracelet and I was sorry that I hit it a couple of times in error. But they were very kind and they told me not to worry. My experience with LifeStation has been wonderful and since I've had it in February, I haven't been feeling frightened anymore. I feel safe.
Reviewed May 19, 2018
I had a problem with my heart and had a stent put in about a month or so ago. I got the LifeStation and so far, I hardly notice I have it on. I wore it around my wrist for a while but the Velcro was not working, so, I got it on my neck now. One time, I made a mistake when about 2 o'clock in the morning, I pressed it while turning. They responded right away and I got a phone call. At another time, I was trying to test the limits of the device and how far that alarm would trigger. So, I went out to the little terrace that I have in my garden apartment, pressed the button once to find out, and it worked.
Reviewed May 19, 2018
I’ve been diagnosed with congenital heart failure and I’m 88 years old. I also live alone up there at the top of the mountain so I thought getting LifeStation would be a good idea so someone can hear me if I fall or get in trouble of some sort. It has not been two months yet but I’ve been very satisfied. I’m supposed to call in once a month and I have used the device to let them know that it’s working. The people there have been very good and I have recommended LifeStation to my friend in Florida who already has purchased it.
Reviewed May 19, 2018
We have the device nearby so it’s easily grabbed. Then we do the test every month to double check that our device is in working order and the response is quick. The LifeStation reps have been very good and easy to work with. They explain things very well to me. Everything is good and I’m happy so far.
Reviewed May 18, 2018
Last August, I had a heart attack and had five bypass surgeries. I didn’t come home for at least a month. If my wife isn't home or if she's out someplace and I'm out someplace by myself, I'm not taking any chances that's why I got a medical alert device. If something's to happen, the device would make me feel better. I just put it on. It's like it's not even there. And every night, I charge it. Also, I've spoke to LifeStation three times to get the device tested. The interactions with them have been very good. I'd tell others that security is there with LifeStation. I have mine set up where when I travel, I have it there. It's just off around the house. There are some people who have different kinds and they ask me how I like it. I tell them that it's reasonable and I like it. It has the GPS on it and it can help me that way. I'm happy with LifeStation.
Reviewed May 18, 2018
I wore the LifeStation medical alert device around my neck and it was comfortable. It was perfect. A couple of times I made the device go off because I was being too rough with it. I had it for three months and then I realized where I am at this point isn't where I need it so we sent it back. But it will make you feel much more secure, which is a good thing, and when you do get a hold of someone for whatever reason, they are very kind. They just wanna make sure you are all right.
Reviewed May 18, 2018
I was falling down and I couldn't get up. After that, I decided to get a medical alert device and so far, my experiences with the LifeStation went as stated in their brochures. The device is as good as the previous one I had and I feel more secure when I have it with me. One time, I used it for an emergency and their team's response was very good as well.
Reviewed May 18, 2018
I’m 83 years old and I'm alone a lot. I had one bad fall and my husband and I thought it was time to have a medical alert device because he’s gone in the evenings and he can’t always have somebody here. We felt that it was better to have something like LifeStation, and my experience so far has been satisfactory. I feel much safer and I know my husband is much safer. It’s more comfortable for him going away and leaving me here by myself. When he’s gone, we have a four-wheel cart here that’s like a walker. I use that when I go out or in the house which makes me safer. Having this device, I know if I push that button, somebody is right there. We’re happy with this device and I feel more aware of what’s going on around me. It’s a much safer feeling being alone. LifeStation is the best thing others could have to keep themselves safe and have peace of mind.
Reviewed May 17, 2018
My husband did some research online on companies that were rated fairly well with the monitoring devices and LifeStation came highly rated. It was also one of the few that didn't require to a computer or landline, which was important to us because my mom had recently gotten rid of her landline and she hasn't ever had a computer. She doesn't have a smartphone either. When I called and spoke to a gentleman, he was very polite, patient and helpful. He didn't pressure me but he didn’t press that if I wanted to get a special rate I needed to decide right away. He reassured me that we had 30 days and if we didn't like it, they won't charge. I asked him if I have to sign a contract and he also confirmed a lot of things that we saw on the website.
I told my husband that it felt a bit like when you go into a car dealer. It was quite legitimate because I decided I wanted that price because it was fairly reasonable. You have to pay an extra $5 a month when you don't have a landline or a computer versus people that do because the device is a little different. The rep gave me a reference number and I told them I needed to check with my mother to make sure which device she wanted, the necklace or the bracelet. He said as long as I have my reference number, I can call back. He gave me almost two weeks to get us all set up.
When we called back a number of days later, I talked to a woman versus a man. I asked her what the rate was during that time and it had gone up. So I felt like the first rep was honest because I kept thinking that if I called back, it was gonna be the same rate. I wondered if I call back if it’s gonna be the same rate. I told the person that I was calling because I wanted to give them more information about my mom. The guy asked what we needed so I told him and he told me what the rate was and it was about $6 more. I told him that that was not the rate that I was quoted. And I told him the way I was quoted and gave my reference number. He then said, "Oh yeah, now I can get to it."
I like the company per se and they were very responsive when I called them. I have several siblings that live close to my mom and I don't personally live that close so I felt the need to have the device. My brother who lives very close to her helped her set the device up in her house right about the end of March. And he told my mom to take the first of the month and at least test it to make sure that it works. I'm on the plan right now where I get a text and email and my siblings get texts, which was very nice of LifeStation to set up. The next day, I received another text and email. She tested it April 1st and May 1st. Also, I've seen her several times and she was wearing the bracelet. It's working fine as far as I can tell.
I asked LifeStation many times if there was a fee every time she tests it. They said no and so far it has been okay. But then when I was reading the contract before I sent it in, it said that they have the right to charge you if you're doing it excessively. So I called them back and said, "I'm not signing this before I understand what is excessive." The gentleman on the phone said, "I've been here for a long time and I don't think I've ever seen them charge anybody." He said that he has heard of somebody who was doing it every time they went somewhere and were doing it many times throughout the day. That's when they said that it was a bit excessive. I asked if at some point my mom gets nervous tests twice a month, would I suddenly see extra charges. They said, "No." Everyone that I've spoken to so far has been very polite and professional. And my mom has communicated back to me that when she tested it, she seemed fine with it.
Reviewed May 17, 2018
My kids got me a LifeStation and so far, I’m learning to live with it and I have had no problem. As a matter of fact, the only thing that happens is if I’m washing clothes and the thingy hits the washer. I don’t like that and I’m being more careful. But during those times, they responded right away because all of a sudden, somebody was talking to me. Their reps were very nice and I just told them that I was sorry and it was my mistake.
Reviewed May 17, 2018
My mother is 86 years old and somewhat physically handicapped as far as getting around. Furthermore, she lives by herself and that's why we got the LifeStation system in the first place after she had a round in the hospital last spring. So far, while our experiences with the system are excellent, we had a couple of false alarms. It happened before two times when it went off and we weren't even touching it. And one time, my mother was in the shower and she must have touched it accidentally and they came out before she could hear it from the speaker thing in the bedroom. False alarm aside, we have peace of mind that all she’s gotta do is hit the button and somebody will come figure it out. I appreciate their patience on the false alarms as well.
Reviewed May 17, 2018
The only real reason I have LifeStation is because they’re attached to Aetna. And right now, Aetna’s going up so I’m not happy with them. But they have to do that because I get older. Also I have to have something that will cover more than 500 square feet in the house. When they call when I have a problem, they are really kind and nice. I haven’t pushed that button but when I walk by it and see that little red thing flashing, I know it’s working and it’s trying to connect. They do can answer when I press the button.
LifeStation was less expensive and I like the size of it. So far, I have a fine experience with it except it’s not always working due to the connection to the antennas. It's really funny because right back way across from where I live is a field of antennas but they need one that works well with Verizon. They use AT&T and it doesn't do well here at my location. I had dropped it and usually it will go off but it hasn't yet. It’ll probably not work if I fall in the house. But it’ll work if I fall outside, when I’m walking the dog and worried about coyotes getting him.
Reviewed May 16, 2018
Because I was experiencing a lot of pain and was not getting around very well, my daughter arranged for a LifeStation medical alert device for me. One time, I was at my son's house and it didn't work when I used it. Then when we went to another area on the property, we got a phone call from their office saying that they heard from me, but I didn't push the button. Maybe it was a delayed reaction from a couple of hours ago and it was a little strange. Also, the cord was working well at first because it was adjustable. But now, I can't get it to be adjusted so it hangs too low. I had the cord go around my neck twice but then it pulled my neck and people would see that and they would say, “Oh! It’s too tight!” So, I could use a different strap for the button.
Reviewed May 16, 2018
My father is 88 and he needed something that he could wear in the shower and when we are not in the same room with him in case he falls. But I'm unhappy with having to charge the LifeStation device three hours a day. That's a big deal. That's three hours that it's not hanging around his neck. We can still press the button while it's charging but even though it’s there, it’s not immediately available as when it's hanging around his neck or on his wrist.
We weren’t told anything about the charging when we initially got it either and we were also not told that there was no instruction book available so it was something that we did not find out about until this past week. When we got the device, I assumed that they just didn't send a manual and I assumed the button would be charged once a week but when I called them to tell them that it was dying, I was told about the charging time. Other than that, we’ve been satisfied with LifeStation. We’ve been using it for about three months now and we feel more secure when our father's in the shower. When we tested it, the response was immediate.
Reviewed May 16, 2018
I just came from a broken hip and I'm living by myself. My daughter thought it would be nice to have something I can rely on in case I had a problem. I used to have a medical alert service but didn't care for it and it was only in the house. Now that I have LifeStation, it goes where I go and I wear it while I travel. I could call somebody and I've got two people who live nearby who will be notified also if I needed help which makes me feel better. I pressed the device a few times outside to test it and I've got pretty rapport with LifeStation. With the other one that I had, it would take too long for somebody to answer. LifeStation, on the other hand, would answer within a minute or two which gives me confidence and it is what I need. And so far, when I asked LifeStation, all my questions have been answered. I can recommend LifeStation.
Reviewed May 16, 2018
My mother is 82 and she lives alone, and I wanted to make sure we have some way for her to notify somebody if something happens. Getting LifeStation was more for me than for her. It gives me a little more peace especially when I can’t get a hold of her. The transaction went very smoothly and the device was simple to use. I was kinda concerned whether it was gonna go through or not when we push it. But the service works and everything’s good. LifeStation is reliable too. Up to now, the customer service, a live person, has been there.
My mom accidentally pushed the device a couple of times and I've gotten a response back from the dispatcher immediately. I apologized to them for the false alarm but they said I didn’t have to worry about it. They also said they wanted to test it anyway so it was good that it happened. They were very accommodating for all the elderly mistakes, and they’ve been very professional as well. I will recommend LifeStation to a friend. It is everything that I wanted for us and everything that I was expecting to get.
Reviewed May 15, 2018
LifeStation is the first medical alert device I've had. I got it so that in case I fall, I can get help. I tested the device in the beginning and their response time was good. I feel a little more secure having LifeStation.
Reviewed May 15, 2018
My niece checked out different systems and recommended LifeStation. It's a good idea because I live alone. I had an episode where I had to call for EMT and I'm not getting any younger. I spoke with their team when I tested the device and they were very polite. I wear the device around my neck. I was not comfortable with the cord so I changed it with a chain that my niece brought. Once I had the chain, I wore it all the time. I would recommend someone get LifeStation.
Reviewed May 15, 2018
Pam had an extensive back surgery a while ago and so, she then wanted to make sure in case something happens and there wasn’t anybody around, that she would have somebody there. Our kids got a medical alert device for her as a precaution. Our son looked through a bunch of them and he decided he liked LifeStation. We hooked it up and called in and tested it that way and let them know it was a test.
Reviewed May 15, 2018
Before I went into assisted living, I had a different medical alert device. I’m on the water, so I really wanted to be able to go to the beach side and LifeStation would allow me to walk around and not be confined to the house. If I went to the senior center, it would work if I fell down. I’m by myself and one night, the device must have banged onto something because I was making my coffee and all of a sudden, they started calling me to make sure I was okay. It's been a good experience overall.
Reviewed May 14, 2018
My father has been falling a lot and so am I. He's in a shed behind the main house here. That's his man cave and it's about 15 feet away. If my father falls, I know how to get over there and try to help him or get somebody to him. I need to know when it happens because my father is at the age where he does not listen. He is 95 and does everything he wants and so the rest of us have to conform. My sense of security has been better since using LifeStation. The response time of their system has been good. Either LifeStation would call 911 or I will.
Reviewed May 14, 2018
I and my husband are both in our late 80's and our children insisted on us having LifeStation. I keep the device with me and my husband keeps one with him and we don’t even think about it.
Reviewed May 14, 2018
I’m gonna be 93 and this LifeStation device was a gift of love from one of my sons-in-law whose mother has died and he wants to preserve me. I tried wearing it at different lengths and shortening it. If I want it completely out of my way when I’m working in the kitchen, I swing it around and let it hang on my back. I only take it off when I go out the door and it hangs on right by the door when I come back in. I have had accidental callings a couple times. Once was when I was washing my hair over the kitchen sink and a couple times when I was putting clothes on or off and the response was within a minute.
Reviewed May 13, 2018
I put my LifeStation around my neck. I fell on March the 23rd at the ER in Baylor Hospital and I had a fracture in my back which I’m just now getting over. When I fell that time, I didn't use my LifeStation ‘cause my cellphone was close by so I just called my daughter. But I'll use it in case I fall again. I tested it one time and the rep asked if I needed help, and I said I was just checking it out to see if it works. I always put it on charge at night for two hours at least, and I haven’t had any problems with it.
Reviewed May 13, 2018
Sitting here with my computer at home, I had an episode of a dizzy spell that wouldn’t go away and it frightened me. I also live alone so that triggered me into looking at different kinds of things so that I would have someone here at the end of my button. I did a lot of research, and I have chosen Medical Guardian. I liked it but it was too expensive for me. So I went with another one, GreatCall, but I didn’t like it. The service would have been wonderful and the price was right but the equipment failed on me. The recharger wasn’t working correctly. They chose to send me another one and it still wasn’t charging. I needed to charge it for as long as five hours at a time, which I felt was kind of excessive when it’s supposed to be a medical alert. So I returned it and went with LifeStation.
I had a wonderful experience with LifeStation. Fortunately, I haven’t had to use it for any emergency but I have accidentally bumped it a few times and caused it to buzz, which alerted on their end. When I got on my golf cart, I have leaned across the steering wheel to turn the device on or off and that was when it accidentally hit somehow. So I turned it backwards on my body, so it wouldn’t do that next time.
The first time I accidentally bumped it, I didn’t realize that when that happens, the people that I had listed as emergency call persons in addition to LifeStation's service would get alerted as well. And there were three people on there and all of them called. I didn’t want that to happen again. So we chose to eliminate that first step and that LifeStation would contact me first before the emergency persons on my list got alerted. We set it up that way and it’s a good thing too because I had accidentally set it off several times. I feel so stupid when that happens. Nevertheless, I was very satisfied with LifeStation's reaction time and their assistance. I would tell my friends to look into LifeStation and put it on their list.
Reviewed May 13, 2018
My son got me LifeStation and I told him I don’t like it. The device is just right here where I sit but if I’m outside, I don’t hear it. If I’m home and the device sets off, I know to get it cancelled. However, I wasn’t in the house one time and I mashed it but I didn’t even know. Then, they called the ambulance but I didn’t know a thing about it. My sister has a device where she can tell them where she’s at. I want something that I could pick up and talk to somebody, or something around my neck. If I’m out in the yard, I can say I’m out in the yard or I need somebody to help me get up and they’d call my grandson or my daughter at work. I’m 81 years old and I cut my own grass with my lawn mower, and I carry my phone with me. If something happens, I can call 911. But at night if I’m in bed and I mash the device, I can’t even answer it because I live in the basement and I sleep upstairs.
Reviewed May 13, 2018
My dad had a fall and we needed to get a medical alert device for peace of mind. We decided to go with LifeStation because of the pricing and the service area. It was good so far with the Lifestation team, except when we did the test calls and emails went out and it got everyone in a frenzy then they realized it was a test. While the response time was good, a chat or a text message saying this is a test would be fine so they would know it wasn’t an emergency.
Reviewed May 12, 2018
When I moved into my own place a couple of years ago, my daughter insisted that I needed a LifeStation because she didn’t want me falling and not having somebody to come immediately to help me. With it, I definitely feel safer and more secure. I know that I can call someone immediately if I needed help. I have set it off accidentally quite a number of times and someone has always responded within a minute. I recommend LifeStation all the time to my friends.
Reviewed May 12, 2018
I thought LifeStation had a better rate so I picked that and the rep I spoke to was professional. My mother has a tendency to fall and now, if my mother was to fall while I ran to the supermarket, somebody would call and alert me.
LifeStation Company Information
- Company Name:
- LifeStation
- Year Founded:
- 1976
- Address:
- 2 Stahuber Avenue
- City:
- Union
- State/Province:
- NJ
- Postal Code:
- 07083
- Country:
- United States
- Website:
- www.lifestation.com


