LifeStation Reviews

I have my device with me all the time, but I have never had to use it so far. I’ve recommended LifeStation especially to people like me.

The people are great. If you hit the LifeStation device somewhere, they’ll come right over. The other day, just walking around, I hit it on something and the people came over. They think I fell down. So, I got to the door and told them I didn't. I just happened to hit it somewhere, so it went off. And they go, “Okay.” They came so fast and they were good about it. The device makes me feel comfortable and like somebody is there watching over me. I don't have to worry about me falling down because nobody's gonna come over and take care of me. But this device does right away.

The only thing I don't like about the system is that when I punch the button to test the unit, it's so loud. Other than that, it's there when I need it. The lights are on when I check the unit and the people I speak with are very good.

The unit is working nicely. We've had good experiences with their team.

I pushed the button when we were moving and their team called back. But it was no emergency.

Somebody came by and hooked my LifeStation up, and left. It's nice to know that the device is here.

Everybody that has any kind of problem should always have LifeStation. It should be available for everyone.

I fell one time and hit my head and I was bleeding quite badly. I had a couple of great-granddaughters that were sleeping, but they couldn't hear me holler. So, I pushed my button and an ambulance and a fire truck came out and helped me. They were right there. It wasn't very long at all. I feel a lot safer with LifeStation.

Always seems to work. Have not had any problems with it when testing. The problem is the size. Way too big. Putting it under my shirt leaves a huge bulge. Outside the shirt it is heavy and swings which is annoying. I am considering possibly going to a different company. Any suggestions you have I am open. Bill **

We accidentally set the alarm off. Within minutes a response came asking if help was needed. We were impressed by the system and pleased we are subscribing to this valuable service. Thank you for a great system that works as it should also.

So far happy with LifeStation. My mother had one fall so far and got quick response from Life Station. My mother was able to get up on her own and requested Life Station call me (her daughter) which they did. Thank you Life Station.

LifeStation has been great. I dealt with this years ago with another lady but I’ve always remembered it. So, I called again so I could get it for Brenda, so I would feel safe when I’m gone all day. She feels a lot safer having it.

The LifeStation is a big help. If my mother-in-law falls, we'd want to go to the hospital right away. If something happens, she has the device.

It was annoying that LifeStation sent me the wrong device. “We didn't have the one you want, so we sent you this.” I said, “I don't want this. I want the one that I saw on the internet.” They threatened me. “If you don't send this back, you're gonna have to pay for it.” It’s office workers and warehouse workers. I said, “Well, what would give them the right to send me the wrong one just because the other one was out of stock?” But it's all right. I sent the wrong one back, and they sent me the right one.

Having LifeStation is something that when I'm out that I can have on me. So, if something were to go on, that's most important that I could be able to push the button and get some help. And if somebody was with me, and that happens, for someone else. On occasion, I check my heart rate if I'm moving doing something and I feel like, "Oh, my goodness. Let me check, my heart's racing too much. I might need to slow it down." It has been good for that. It's good when my family and everybody is gone and I'm the only one home, and something were to happen. That was the primary reason for me to have like that.

I accidentally pressed the device a couple of times, but LifeStation called me to put it back. Also, they answer what I ask.

I carry my device everywhere I go, even if I’m in the basement. It’s lightweight and it doesn’t bother me. And it doesn’t activate so fast. If I push a button by mistake or whatever, I don't have that problem. I feel safe. Get it. It’s good.

Several years ago we researched and chose Lifestation as the alert necklace service for our mother. Many times we were alerted when it was moved inadvertently. Rather than being annoyed we were happy to know she was ok. One time the product did exactly what it was supposed to do and sent help and notified us. We were so thankful.

After a week, replacement still not mailed out to me. I live 20 minutes from the facility. The nature of the product is a mismatch to how they handle replacement devices. They lack empathy and display a total disinterest in customer concern and the purpose of the product. Everything is great as long as your device is working properly.

It has gone off 3 times without me knowing it. 2 times someone starts talking to me surprised the hell out of me. 3rd time fire department showed up just as I was getting phone call from friend saying she had got a notice that it had gone off. I was outside when it must have happened but did not hear anyone talking. I don't hear well but still don't understand why I didn't hear any voice.

I recently cancelled my account because I am relocating and had a problem returning my equipment. I had a wonderful customer service rep named Christina who was absolutely wonderful. She was so pleasant, capable and definitely helped me with all my problems. Restored my faith in people and in companies. I would recommend this company very highly to all!!!

My name is Patricia **. I use the device, not Tiffany **. She's my daughter. I recently moved to **. Bellevue, Ne. 68123. That move took place on 05/31/20. I was living at ** Bellevue, Nebraska. 68005.

What they dont tell you is that if you do not want the service, they will Covid-19 hit and I lost my job and my mother ended up in Hospice Care. I called and inform Lifestation to cancel the account and was informed I could not cancel until they received the product back. Minds you, I had no money to ship it back. They claim they mailed a shipping label which never arrived.

On several occasions, when the system was activated, it took a technician at least 4 minutes, sometimes more, to call me and respond to my call for help. I could have died while waiting for them to call me!

I called customer service at 1 800 998 2400 on 3/2/20. No response on the phone call. They force you to leave a message after 9 minute saying you will be contacted asap. After 40 minutes still no response. Called a second time, same result. Very disappointing for a company that claims great service. Tom

I already knew what type of system I needed, and was ready to go with another vendor even though I was not happy with the price point, I checked into LS and found the same system but at a significantly lower price, I just get my system delivered today and it was as easy as they said.

Price is best among highly rated systems; however, their service is erratic; (1) specifically, we bought the extra "fall down" feature, but today Burton fell down, did NOT get a call back and when he pressed the button the service said, "We do NOT call you; you have to press button to call us." Didn't your records show that we paid extra for the fall-down button and feature???

The people are friendly. However the unit alerts when I sit down, when I toss it on the bed, etc. But when I fell down it never alerted. I am unhappy with these results. I am not inclined to recommend this unit at this time. I could not push the button because of how I ended up on the ground. There needs to be more work and research done on these units or they are not worth the money.

I am disabled and can't walk at all. I use a wheelchair and one day when I was getting in my chair, I was strapping my feet in and then I couldn't push myself back up into sitting position, but luckily, I had my LifeStation button on me which I keep on a string around my neck. I was able to contact lifestation and somebody came to push me back into my wheelchair in less than 10 minutes. I was so thankful. I never get in my chair without it.

I've had my medical alert device for 6 or 7 months and fortunately I've never had to call for assistance. The only time I've used it is to test it every 5 or 6 weeks. The response is immediate and always most courteous. My family and myself feel at ease knowing that I have someone to call for immediate help; especially with my being alone. Could not be more pleased.

I do not use the LifeStation device at home. I got it because I travel 50 miles on a country road where cell service is intermittent as I commute to work each day. It has been a safety net because I was told I may have a seizure or other occurrence, but I have not had such an occurrence, either at home or on the road. I admit to not testing the device. However, I see the cell flash and wi-fi flash regularly, and the device prompts me when the battery is low. So I know it is working.

I have had many fall notifications that have occurred when I closed my car door, when I sat down on the toilet, when I'm sitting quietly, when going through the airport, when driving, etc. It didn't give me a fall notification the only time I actually fell. At least I wasn't alone when it occurred.

---- Setup a little difficult ---- Setup was beyond my mother's abilities. My brother was able to do it... even though he's only trained in theology. I'm docking them 1 star because my brother had long wait times contacting LifeStation support during setup. ----- It works great now ----- When my mother pushed the panic button, everything worked perfectly. LifeStation called me promptly, and I was able to get Mom on her land line. I returned the call to LifeStation's emergency number, and they were able to cancel the 911 response before it arrived. No waiting when we really needed it.

My mother 83 years old received the Life Station and they have charged her monthly and it's not even activated. We called to let them know it was not working not activated and they continue charging. Unbelievable. Do no recommend.

I recently had the fall protection removed. It was awful....if I sat down a little harder it went off... sometimes if it just shifted on my body it went off. Could no longer deal with it... I am happy with everything else....people are very polite and kind.

I have no problem with the Life Station medical alert button, It works great. It is a peace of mind to have something like this. I even use it when I go out by myself. The button is a little touchy but it is easy to shut off before a representative comes on for your problem.

When cancelling landline equipment (**) and ordering cell phone compatible equipment (**) at a different address, I discovered $25 monthly charge for a different landline equipment associated with ** because it had not been returned. It appears that the HHA in Lawrence, KS did not return this equipment in Feb 2018 when replaced by **. I was not charged for 2 base stations each month from Feb 2018 until I cancelled and returned the only base station and pendants I had. I was promised a $25 refund but waiting for that to happen and no future charges. Although cancelling landline and starting cell phone equipment at the same time wouldn't seem to be difficult, it took more than 2 loooong phone calls with several different service staff.

The LifeStation team is amazing! Every person I spoke to from the initial call through shipping, setup & testing were so helpful and patient. I installed this system to give my parents peace of mind when they are alone. The LifeStation team is available 24/7, and this gives my whole family the confidence to know if there is a need, any need, someone is always going to be there to help.

The concept of more-or-less instant response in case of a fall is a good one--but setting up my home system proved quite the circus. First machine they sent died after only two days, and it took some searching, after I got the replacement, to find a suitable power outlet that was also convenient to a phone jack.

Customer service people were nice but we discussed putting in a reservation that I would confirm on Monday. I called back to advise that this was not the system my mom wants and to cancel the reservation hold. They told me they had already processed the order and it's Monday!!! I am now on the phone trying to get to a supervisor to cancel the order. The person today was trying to say I could just mail it back, isn't that nice!!! The supervisor apologized but now my mom will have to watch for the package, write return to sender and my credit card was charged today so I will get my refund once they receive it back. VERY bad process in they tell you it's a hold when it really isn't and then processed the order without my permission. Would not give them any business since they are not trustworthy!!!

I have dealt with 3 different companies. This is the only one that I would ever ever stay with. They were fair and honest. With the others, everyone told me something different every time I called. They billed my credit card before the time was up to cancel. They wanted to charge me for the whole year if my loved one died before the year was up (even if they died the day after I ordered). Their contracts contradicted themselves. I mailed the system back with a letter and they said they received the system and not the letter. They mailed the wrong system, etc., etc., etc. Life Station was very honest and fair. The industry as a whole should be looked into. This company was the only reasonable and fair one that I found.

I was a subscriber to Great Call before their recall of my device. Not offering a suitable alternative, I went searching for something else. I was glad I found Life Station. I was impressed by the weight of the pendant (one of the downsides to Great Call) and so far I am very pleased with the dealings with Customer Service in activating my device and the prompt response time after hitting the button. The one thing I would change would be to have a user friendly app so my husband can locate me quicker. That was a feature he liked with Great Call that was available.

Each time the button was pressed, they responded promptly and are very polite. When a representative answers the button, they know my name and are very reassuring. Feel very confident wearing my pendant. It's easy to use and light weight to wear.

We had 11 hours without electrical service. We wondered why no one called to see what the problem was. Everything else seems to be fine although I did expect fast answering when I tested my machine. All in all I am satisfied.

Haven't experienced anything yet. Ordering was fine. Will call with additional Emergency Contact info soon. Be sure to credit William **'s account as he is he one who referred me to you. I hope to get the same when I refer others.

My mother lives in Texas and I live in Idaho. I wanted her to be safe in her home, so ordered the LifeStation necklace for her. The service was never activated, as my mother was not able to understand how to do it. LifeStation started charging my credit card the monthly service fee of $27.94 before the equipment even arrived at my mother's and then charged another month while I closed the account and worked to get the equipment from my mother and returned at my own expense.

Acct: **. I got this for my elderly neighbor. For several months it worked great, calling out when we tested it, and showing her location when texted. However, the last few times I texted it the unit did not respond. We tried to test it this evening holding down the panic button, and never received an answer. I tried to call customer service, and got a representative with an attitude that treated me like I was a ignorant. Going to try and call them tomorrow and hopefully will get someone with a better attitude.

I contacted Tyler at LifeStation, and he sold me on their company for alert systems for my parents. I ordered two. Because of the way LifeStation has things set up each of my parents had to have different accounts. I set them up, gave them their address and phone numbers, they said the systems would be sent as soon as my credit card cleared. I get an email stating that my system is en route and be delivered in 2 days. I called and asked why they were shipping it to me. They stated that one of the accounts had been incorrectly updated. They then asked me to forward the package to my parents. I asked why I couldn't refuse it and they send out a new one to the correct address. They acted like that was a big inconvenience.

My mom is 90 years old and the last time when she fell and broke her hip, she sat for hours waiting for me to call. The neighbor helped her up to the chair but then they didn't call me or call 911. My mom said she was embarrassed that time which was why she didn't call me. That's when I decided to get her a medical alert device.

My grandmother needed a medical alert device and when I looked it up online, LifeStation was one of the top two in the nation as far as the reliability of the program, the hardware and the response time. After I did some research and talked to a couple of people, we decided to go with LifeStation. She's had it for almost three years and we have been happy with it ever since.

I didn’t want a medical alert device, but my daughter insisted I get one. Now, I feel a little safer with my LifeStation and I'm happy to have it. Wearing it feels okay. It’s a part of me now and I don’t think about it anymore. Once, when I fell, I had to use it and the emergency response service I received was very good. Within a few minutes, somebody was here to help me. Their team is very nice and I'm very happy with them.

It’s very comfortable to have a LifeStation. It's able to pick up a call from any place that I might be traveling, not within yardage of my home, and a lot of times, I have it in my purse. I’m satisfied with it.

Setting up the LifeStation device was a very easy. Once I had the first one set up, adding the second one for my dad was very simple. We changed some of the services around after a while, but the reps were very helpful. Everything seems to be going well and the unit looks like it's working.

I signed up my mom for the LifeStation device. She lives alone and recently, she had been at a hospital and starting to fall a lot. So we were concerned about that. The LifeStation reps I dealt with were great. They were very courteous, professional, understanding, and patient. I now feel a little more secure since my mom got the LifeStation. She wears it and we kind of joke with her because all her friends have them. It’s kinda like a status thing. When they come to visit her, they even leave their homes wearing them and they never take them off. But I know I have a 96-year-old aunt that does not wear it.

I wanted a LifeStation medical alert device in case of an emergency. It's good and I would recommend it.

I had a stroke and I have had two accidents. Luckily, Alan was here and he called for help. I live with my grandson and I’m alone at home since he is at work. He wanted me to have a medical alert device to where I can call him if I need to. I use LifeStation at home and I’m satisfied with it. It’s comfortable and I feel safer.

I'm very happy with the LifeStation system. It's fine and there's nothing wrong with it. I never take my bracelet off and it doesn't bother me at all. If I fall down, I can get help. It serves the purpose and I feel secure with it. I've recommended it to several people. I had to interact with them one time and it was fine except I couldn't understand it, but that wasn't their fault. I had to get a neighbor come in and he took care of it. He talked to a different person.

My patient, Olga, needed to get a LifeStation device because she has back problems and has a little dementia. She very rarely uses it but in the couple of times that she did, the response from the LifeStation team was very good.

My son who lives upstate ordered LifeStation for me after I had a fall a couple of years ago. It is sitting on my table, and I haven't really worn it because I’m afraid of bumping and setting it off. I don't want an ambulance coming down the street when there's nothing wrong. When I first got it, I bumped it accidentally. And when I had my cat, I was afraid it would bump against it. The one that I'm supposed to wear on the wrist doesn't wanna stay where I put it. The Velcro is kinda worn out, and I don't know how it could get worn out that quick. I don't even wear it. I have it sitting over within reach if I happen to fall close by. But I wonder whether I'm spending money needlessly. Other than that, I feel secure that I have it.

I live alone and my son and my son-in-law thought that I needed a medical alert device. They got me the LifeStation. I feel safe having it. I have the little bracelet by the bed and I have the other thing in the room that I’m in all the time when I do my reading, so I’m fine. And if I’m alone and something happens, it’s there for me.

Getting older, I fell in the house, and luckily I was able to reach my phone to call my son. He thought it was best to get the alert system so I’ll have it at all times. I got a LifeStation and I like it. I had to call for a stiff neck and there have been a couple of times I accidentally bumped the bracelet and the alarm system went off. They would call and ask if I needed help, I'd tell them it was an accident and they'd reset the device. When I was picking an apple off the tree, I lost my balance and hit my head on the house. I couldn’t get up and I had a concussion. LifeStation sent paramedics out within five minutes. All in all, I feel secure with my LifeStation and I feel like I’m not alone because I have the machine.

My mother had several falls and she’s 94 years old. LifeStation was recommended by Kaiser and that's what she got now. She likes to wear the necklace and so far, our experience with it has been good.

I had been in the hospital and I was coming home to an empty house, so the hospital recommended that I get a medical alert device. I like having my LifeStation device. I wear it around my neck and I don’t even think about it. Some time in the last two and a half years, the battery died. LifeStation called me and sent a new one. There was a couple of false alarms on my end and both times, it was a mistake or I inadvertently pushed it when I was moving around, and it was fine. They did what they were supposed to do. I just told them I mistakenly pushed it.

This product was very easy to set up and very easy to use. When I am wearing it, it hasn’t gotten in my way nor have I accidentally set it off. It sits at a very comfortable length so that doing everyday things are easy and I don’t have to move the necklace alarm at all.

We got a LifeStation unit for an aging parent and it’s just an extra in the background, but it’s worked as advertised. It provides me with confidence too. We haven’t had to use it, but when it went off accidentally, it was reset and the service on that was easy and professional. I would recommend LifeStation and I have. I’ve told people about the service that we use.

We go through the routine every month where my mother has to go through and do the test for her LifeStation device. She pushes the button and the alarm goes through. Someone comes on the speaker to see if they can communicate with her and if they can’t, then they initiate a call to the rescue folks. She’s always paranoid that she’ll push it by mistake and they’ll show up so we usually do it when my wife and I are with her to work through the process.

We were recommended LifeStation by Kaiser Permanente, as it's the service they find to be the best for their members. My husband accidentally pushed the "EMERGENCY" button, but didn't know about the "Clear" button to cancel the notification. Somebody at LifeStation responded within seconds to ask us about our emergency, at which time I notified her of my husband's mistake. I was very much impressed by the IMMEDIATE RESPONSE a slight touch of that button brought to us. I wear a button on a necklace while in the house, and feel a wonderful sense of security (even more so now that my husband made his "mistake") while home. Many thanks to LifeStation; I would recommend it to anybody concerned about safety at home and the ability to reach help when needed.

I recently switched my husband's medic alert system from another provider to LifeStation because LifeStation's infrastructure is more flexible, allowing an unlimited number of people on the emergency call list, setting up emergency instructions the way you'd like them to be handled, and not forcing you to receive unsolicited calls from the company. I learned about LifeStation from my insurance provider. Aetna offers a very good discount on the monthly service, and I was not charged for setup, shipping, or equipment. The in-home emergency call box is a GSM signal and has a range of approximately 500 feet, as opposed to WIFI's range of 35 feet.

I haven't had the device very long. So far it has been great. I love that they know my name when the button is pushed. I didn't like the cord that was sent with it. I cut it off and used a regular necklace chain. It was difficult to put the chain on but I finally did it.

1. The company requires a signed agreement. However, they will not provide a copy of the agreement in advance for your review. You must sign up for the service first. (The agreement is inserted in the box with the device.) 2. They messed up my order, mailing the device to me when it should have gone to my Dad who lives in a different state. They said they'd mail one right out to him while I returned the one sent to me. When they received the device that I mailed back, their system cancelled the entire account AND cancelled the shipment to my dad. I gave them one more chance. Silly me.

The LifeStation medical alert device gives me peace of mind that somebody can reach me if I needed them.

I am a senior, I live alone and then they are monitoring on a yearly basis with an echocardiogram my aortic valve and any other problems that I have here living alone. I thought it would be a lot better just to click the device to get help, so I got a medical alert device. I know you could always ring 911 for help, but I just thought this is, hopefully, a lot faster and quicker. I just feel a little safer that I got this device around my neck for almost 24 hours a day, but then it would be nice to have the device a little bit lighter.

I’ve had a stroke and although I can manage on my own, I'm always afraid of what would happen if I fell and I couldn’t get up, or if my heart started acting up. Right now, my sister has gone to help another lady and I am home alone. So, it’s nice to know the LifeStation is here if I need it and I wish it would work when I’m away from it. I've recommended it to someone else.

LifeStation told me I wasn't gonna be charged for the next month, and then they charged me for the next month. So, technically one foot doesn't know what the other foot is doing at the company. It ended up that I had to call them back and they got rid of the charges. They said that employee was not supposed to have said that. I didn't need to be following up. But somewhat I feel more at peace that my mother has the device. She used it once and the response time was fine.

I've had the LifeStation medical alert since last summer. My daughter got it for me because I'm alone. I wear it around my neck. It has gone off a few times with various things, and I was not happy with it. It's super sensitive with no reason. I would get a call from their main station to see if everything was okay. They would put out an alert. But the one time that I fell, the device didn't go off. And I actually needed it. My granddaughter came into the room shortly after, and she helped me get up to my feet. For what is being paid on the device per month, I would be better off with using a phone.

I got a flu and I ended up having a welfare check because I wasn't answering the door. I was really sick. I got LifeStation and I've had it for two years. I got it for the price, as I am on a limited income. I have used this device in many things. I've had a stroke and other health issues. When I have to have EMS come out, I just push the button, and they responded quickly. Lifestation is pretty easy.

I had an attack in March 2018 and I got a life alert device from LifeStation. Since then, I've had excellent experiences with their reps when I push the button accidentally. They’re just superior people and I trust them. I wear the device around my neck and put it on charge near my bed at night. With it, I have a measure of security that if something happens, I can press the button and I'd have assistance from first responders immediately.

When I hit the button accidentally, the representatives from Lifestation were very nice. I got the device because my husband was travelling a lot and I was home alone. But I sent the device back since my husband's home now. If I needed one again, I’d get the same one.

My son got Lifestation, and I've got one. He thinks we should have them. It went off once here, and they called me, and I don't know what had set it off. And then one time, when we got home from somewhere, my son-in-law called. They'd called him and an ambulance had been here, to both apartments. That time, we went to the veterinary with Nicky’s cat. And I think he leaned over a chair to get the cat, and maybe he pushed it. Then, we went out and didn't hear it go off. But Lifestation does perfectly good in handling the situation. I would recommend LifeStation.

My husband got a LifeStation medical alert device but I sent it back as he was not using that anymore. He quit having the passing out episodes. The company never followed up so they never acknowledged that they got the device back. Still, customer service was good when setting up.

I had a fall so I got a LifeStation device. I've had it for a couple of years now. It's a thing hanging around my neck and it's not heavy. You wouldn't even know you have it.

My children were worried about me because I live alone. I got LifeStation and since then, my sense of security has been a little bit better. I know that I can get ahold of somebody if I need to. I'm satisfied with it. When I check in and when I check my bill, I talk to their reps and they are professional.

I worry about leaving the house and leaving the elderly people there. They couldn't use the telephone. The LifeStation medical alert has lessened the worries and there is more independence. While I still worry when I leave the house, it's comforting to know there's the ability for the elderly people in the house to call for help.

My husband got my LifeStation for me. If something happens, somebody will be alerted so I feel much better with it. I have tested the button inadvertently and the response that was provided to me was very quick. I’ve been satisfied with LifeStation, so I have no reason to change. I’m happy with what I have and I’d recommend it.

My friend is a real good candidate to fall down and injure himself because he’s using a walker on cobblestone streets. It’s a terrible situation. He's 89 years old and he gets out everyday. He catches buses and travels around Seattle, which is very hilly. I think I made him get the medical alert device for my own good feelings. He didn’t feel he needed the advice. But I got the device so I feel better. I looked at three other guys and LifeStation looked like they were a reasonable operation. When he first he got it, he was always bumping it and LifeStation was calling him up and asking me if he was okay. LifeStation does follow up and I’m satisfied.

My daughters picked out LifeStation for me and I'm really satisfied with it. I have it around my neck and I sometimes dropped it too fast on the table or I leaned on it and it went off, and I got a response right away. Sometimes I think it is a bother, but I wear it to protect myself, for safety. LifeStation gives you more trust and confidence in what you are doing that you know that when it is necessary, you'd have help. I am 94 and I belong to a dance club, and I tell my friends to take something like LifeStation too.

My children thought I should have a medical alert because I have problems with my legs and I live alone in my own home. I go upstairs every day about 10 times and back down again. I do my washing in the cellar and I come up the stairs with a basket. I was getting very wobbly and they were worried. I had used the AARP Magazine and there were a couple I called, and I picked LifeStation. I called them and they didn’t pressure me, and they were a little cheaper than the other ones. The only thing I didn’t like was the $5 extra a month for insurance.

My daughters prompted me to get LifeStation. They live out-of-state and would be more comfortable if I had one. When I accidentally pushed the button, LifeStation's response time was great. I wear it on my wrist and having it makes me feel better. I’m glad that it’s available and I'd recommend it to anyone.

I’m 84 years old. I have a problem walking and walk with a walker. I needed a medical alert device and got a LifeStation. However, in the beginning, I was having a problem with it because people were taking too long to answer. But lately, the response time has been excellent and the communication with the agent has been very good. However, I’m a little concerned if it would respond if I fall because I was told it depends on how I fall.

We have trouble with the LifeStation equipment constantly. The alarm would go off when I was just sitting down doing nothing, and that happened about five times. They thought maybe the battery was bad but it wasn’t. And about three times, the thing that I wore on my wrist wouldn’t work. I felt it was a waste of money. We called LifeStation and told them that we wanted to cancel, and we’re sending the equipment back this week. The representatives from LifeStation were wonderful. They were really helpful and friendly. They really tried to address the situation and tried to make it better, but they never got it solved. I am also not pleased with the armband. It is big and bulky. I also suggest trying to make the equipment base a little smaller, so that it would fit on a bedside table. It doesn’t fit really well on a bedside table and it takes up most of the room.

LifeStation is one of the best. My sister-in-law was checking into LifeStation for me because I was in rehab and I didn’t have a phone to call her in, and she didn’t want me to come home without one. I feel better having my LifeStation because that first time I fell here, I laid on the floor 18 hours before I ever got any help. My sister-in-law was gonna take me to the doctor, and my leg gave way and I gradually went down. I couldn’t get back up. We needed the paramedics to do it. I just pressed the button, and the rep called them for me. She was right on the line and she was very nice. She was quick, and they got the paramedics here quickly.

I'm doing fine with my LifeStation device. I have it around my neck, and it has gone off about three different times for no reason. One time it went off, and they were at the door. We didn't know what in the world was going on and they said it had gone off. We were in another room and none of us heard it. But other than having a few false alarms, it works great. I live in a condo with my friend and his wife, and we're six floors up. I had fallen a few times in the past and broke some bones. They chose LifeStation for me. And if I would fall, LifeStation would alert them and 911, so it makes me feel really secure with it.

My mother-in-law who lives with is 96 and she walks outside no matter what the weather is. We go to basketball games periodically and we're out of the house, so we wanted something that would get a hold of us in case something happens. I looked on the Internet for medical alert and I got one. I was gonna sign up with that, but LifeStation was over and above the same thing we wanted and it was cheaper so we went with LifeStation instead. My mother-in-law had set off the alert a couple times by mistake and we got calls. Fortunately, I was the first one on the list so I was contacted and I told them that I was here when the alert went off and that there's nothing wrong. So far, LifeStation does what it says it does and so many things.

I read some reviews on a few security device and I always was brought back to LifeStation from the reviews of what people had said. I liked what LifeStation offered. Their support system was in United States and the pricing was fair. My mother had a couple of false alarms and the interaction with them was fine. It was exactly as they explained it to me when I was setting up the account. We were notified by text and by phone when an event occurred even by her mistake of leaning into a counter while she was cleaning dishes. The pendant was a little too low, which we ended up adjusting so it wouldn’t set off a false alarm again. My mother had an episode and she was taken to the hospital. Thank God, she had the life alert. She's now in assisted living, so she does not need anything like that now but I would highly recommend LifeStation.

I recommend LifeStation highly because I’m alone here and it’s very easy to take a fall and slip. When I came home from the nursing home, I was afraid to fall again because I had had my third fall. I was alone and although the neighbors were all close to me and I hollered, nobody answered except for that woman way up on the other end. I also have COPD so I felt like I needed something besides that other machine I had. It just took me maybe 50 feet. But this one, I can go anywhere with it. There was also one time that I got a call back and it surprised me because I didn’t even know I had pushed it. I had fallen asleep one nice night and it rolled under me somewhere and I kicked it off. But I like LifeStation. I also feel a lot safer going out now.

I have frequent falls, so I thought it’d be best to have a medical alert around in case I need to have someone to call so I purchased a LifeStation. I wear the device around my neck and it is very comfortable for me. I feel secure and if I have any emergency, I just have to click a button and I’m taken care of. There was an instance when I needed to call them and they responded very swiftly, and the emergency team were fast about coming out to help. So, everything worked out well.

I've been having seizures. I got LifeStation and it's been doing real good. It's comfortable. I've been setting it off accidentally by leaning up against stuff and I like the people that’s been giving me a call and making sure I'm okay.

I am diabetic and I've got nerve neuropathy in my feet and hands. Also, I fall when I’m off balance. So, I got a medical alert device. They put the Life Station alert device around your neck, so I don’t usually wear it all the time, but I do that most of the time when my husband is away. I have hit the help button two or three times, but I got no response out of it. I had to call the LifeStation office to find out what was going on and the issue was handled well because they came back in no time. I would tell people that it's a good idea to get a Life Station alert device.

I had LifeStation before but I sent it back because I didn't need it. Then I signed up with MedAssist and they wanted me to have one so I signed back on. I really like the medical alert device. Somebody came out when I fell on the floor in a summer afternoon and I couldn't get back up because of my knees so it was good to have it. I've used it twice for an emergency and LifeStation was very prompt, courteous and efficient. I was very pleased. The only thing was that I had to shorten the cord because it was way too long. When I'm out in the kitchen getting this and that, the cord is swinging around and whacking on things, and the device goes off accidentally so I did that. Also, my bed is right by where I put the device so that I don’t flick it off accidentally while I’m laying on it. If someone is considering getting a LifeStation, I'd tell to go ahead and get it. You’ll be glad you did.

I've had my LifeStation device for about two years and right now, it’s sitting on my little table next to my chair. It's within reach if I need it. I had a stroke and I needed something that would allow me to sit around and can call help. That was the reason I got it. I accidentally pressed the device once but I got it shut off real quickly and when they contacted me, I told them it was an accident.

LifeStation is very good and mother-in-law is very happy with it. She just turned 92 and is living on her own. She originally tried the one on her arm, but she kept setting it off by accident. She loves the one you wear around the neck though. She wears it everywhere, including in the shower. LifeStation's response when it goes off has been immediate. They call me instead of the hospital whereas, Life Alert won’t call the people. That’s one thing why I didn’t do Life Alert. My mother-in-law always falls on her butt and gets stuck and Life Alert automatically calls the hospital and 911 when she doesn’t need it. She just needs help. She’d recommend LifeStation.

I have a LifeStation device that I wear around my neck and it's driving me crazy. Every time I turned around, I was hitting it and if I leaned over, it would hit something. I was always setting it off and people would call me. I have to tell the reps that it was just an accident. Eventually, I took it off and stopped wearing it. I couldn't stand the necklace and I would rather have the one for the wrist. Still, as far as working, the LifeStation is fine.

My father lives alone and he is 94 years old and very unstable on his feet. He needs some monitoring or the opportunity, at least, to be able to contact people quickly and get some help. He has used the Lifestation a couple of times and it’s good to have it. It has helped his sense of security. However, he's very resistant to push the button and call somebody. But that's probably more about his sense of independence than anything else. The device gives me much better security as his son especially not living with him and knowing he needs it.

LifeStation was a very good thing for us to have. My husband who is now deceased had to use it a couple of times. Everything went well and the response we got from them was fine.

My wife had a stroke so I wanted something where she could contact help if she needs it. I got to LifeStation's website one morning when I got to work and within 20 minutes, I had a callback from Allan, their rep. I asked him questions about pricing and how the device works. He told me that he could hold up a spot for me because I told him that I wanted to talk to my wife first about ordering it. He added though that I gotta give him my credit card information so I did. He also said that was the special value that day only. A few days later, the medical alert device showed up on my door with a bill.

I live in an area where cell tower coverage is spotty. I wander around in the rural areas a fair amount, and I didn’t wanna fall or get myself in a predicament and not have any way of yelling for help. One of the things that seemed to be the crucial point was that so far, I’ve been able to contact the LifeStation service from wherever I was, including the dead zones.

I'm 90 years old and I've had my LifeStation device for about a year now. So far, my experience has been all right. I wear it a good bit but I have fallen several times and it didn’t go off. And then, I hit it on my grocery buggy and it went off. Undoubtedly, you got to hit something to mash that button to make it go off. Right now, I'm trying to make up my mind on whether to keep it or change it. The price is too much and I'm unhappy with it. I find that I can get a medical alert cheaper somewhere else.

I will recommend LifeStation 'cause if I fall down and I push that device, someone will be coming. In the past, I would call my boyfriend for help and he would have to drive all the way from another town to come home. Now, I have my LifeStation but I don't always have it on, which is my mistake. But if I go with the dogs outside, or if I'm going out to the mall or taking the trash to the road, I always make sure I have it with me. Also, the customer service has been really great. In fact, when I went on to Social Security, they lowered the price for me 'cause I couldn't afford it.

We thought that my husband needed a medical alert device if he fell. But he doesn't have the LifeStation device now since he's not out by himself and so he doesn't need it anymore. But when he had it, he accidentally set it off many times. Also, he had an emergency once when he fell backwards, but the device did not go off. That happened in a parking lot and the lady next to us saw it, so she called the paramedics and they came. Other than that, the LifeStation device was okay when he had it.

After my husband died, I’m here by myself and my kids don’t live really close. I had fallen a time or two and I thought it was time I had a LifeStation. I test it every month and my interaction with their team has been very good. I feel a lot safer now that I can call somebody if I fall and I’m not able to get up. I feel like somebody’s right here at hand. I recommended LifeStation.

My dad lives alone, he uses a walker and he has an orthopedic boot. We were always afraid he would fall. I ordered the LifeStation for him and we have had no problems with it. When we called to do tests, there were no issues at all.

My husband passed away in January and being out here alone, the kids thought that I should have a medical alert device. I got the LifeStation last April of 2018 and in the beginning, I was wearing it at night. But I was having trouble with it around my neck, so my son fixed it for my wrist. I wore it during the night again but one morning, I must have rolled on it and it woke me up at about 8:00 o’clock. I answered the phone and it was their rep who said that my alarm had gone off.

My mother was having health issues and getting the LifeStation made sense. She didn't like the idea that she had to have it but we felt that it was necessary for her to be able to summon help as she needed it. We found it assuring that she had it. When we tested the button, the response was immediate. We had the service for less than a year and LifeStation did everything it was supposed to. But we got to the point where we didn't need the system anymore and therefore, we sent it back.

My mother is 90 and she fell at the time, so we looked into getting a medical alert device for her and the LifeStation device was what we had. When I was messing with it, I accidentally pressed the button and set the alarm off. But we didn't really care for it. I thought it was more like a cellphone and she could just press a button and talk into a little thing from her neck if she was out in the yard and fell. But the device was in the kitchen and she wouldn’t be able to hear the LifeStation team and they wouldn’t be able to hear her either unless she was near the kitchen so I didn’t see the point. The device was great, but it didn’t make any sense to me that you had to be within shouting range of it. It would be perfect if you live in a small apartment, but my mother lives in an average, Grade 2 house. We only had the device for a month and the reps were great when we called to return it.

I’m here a lot by myself. I got myself a LifeStation and I’ve had it for about four months now. It's good to have and I like it. Also, when I tested the button, it was a quick response.

My father has been falling off lately. He is 88 years old. When I checked out the top five medical alert device reviews, LifeStation seemed like the best way to go. So far, he needed it once, but he wasn't wearing it at that time. He then fell a couple more times, so he wears the device constantly now. LifeStation is a good deal and it's necessary at times. It’s a good thing to have.

I had a joint replacement surgery and I got a medical alert device in case I fall. It's not very often that I wear my LifeStation device. But everything hurts if you get old. It's good to know you have something. One time, I accidentally pushed the button but I immediately said that I didn't mean to push it and the rep was very nice.

I am getting up in age and I’m home alone all day. My wife and kids felt like I needed this kind of backup and they were hounding me. Now my sense of security is much better with the LifeStation system. The only complaint I have is that the equipment is almost too sensitive. Although that’s better than being the other way, there have been times when I’ve been setting it down in the charger and it goes off. It’s an inconvenience because then I have to talk to the guy or gal who calls me. Nevertheless, they’re great and they do a good job.

My husband had a stroke and he’s paralyzed on one side so he’s in a wheelchair. There are times when I have to go to the doctor or the grocery store and I don’t take him, so I needed something where in case something should come up, he could get help. We purchased a medical alert device from LifeStation which I put around his neck as it’s easier for him that way. We've accidentally hit the button a couple of times and they esponded. They're very courteous and sweet about it. Since having the device, I have peace of mind. My husband feels better too knowing that he's a just a push of a button.

A dear friend of mine had a medical alert device, and she died, and she didn't have it. And when she passed away, I realized that I have to have one like she did. I got one from LifeStation. I'm unsteady on my feet. I'm almost totally unable to walk now, and I'm in a wheelchair. My LifeStation makes me feel safe. I was very afraid because a friend of mine fell and passed away not too long ago, and I keep thinking it could be me. I'm very satisfied with my LifeStation.

Every time I push the LifeStation button to see if it works, it works. I bumped a few things and it got off and the response time was almost instant. It was around three seconds. LifeStation then asked me what was going and I told them and that was the end of the conversation. They don’t call me and they don’t bug me. My LifeStation works fine.

My daughter got me a LifeStation device. She thought it would be good if I had one here. I set the device off accidentally a couple of times. The emergency called me right back and I told them that it was just an accidental bump that set it off. If you had any health problems it would be a good idea to have one.

I've had this service for about a year already and it has saved me several times. I fall a lot, and I had to call emergency services three times already because of that. They picked me up off the floor. I had two massive strokes 12 years ago. I had trouble with my balance. The fire department is awesome and they usually call within four minutes. So, I'm really happy with the job from that department. The LifeStation reps are friendly and they give good information. They help me out big time. Knowing that they are there gives a comforting feeling. I'm impressed with the service and the promptness -- everything about it. I'd recommend it, and I guarantee that it will work for anybody.

I live alone and I’m 81 so I got a medical alert device. I went on the internet and LifeStation has the best in price that I could find. I got the one that reaches 50 feet from my house. I have been satisfied with it. It’s been working good for me. I have set it off accidentally several times. I wear the device around the neck and I have to be careful because I have set it off through trying to open a can. Other than that it makes me feel very safe. When I set it off, normally, my neighbors will call me since their numbers are on there. And then the alert people will call me. I normally tell my neighbors that I have no problem and sometimes they’ll call back. They check on me very quickly.

LifeStation was a lot cheaper than what I was paying for my previous medical alert service so I switched and I’m very pleased with it. LifeStation gives me a sense of security that if there’s an emergency, I can press the button and get help. I don’t wanna have to use it but it's a bill that I don't mind paying. I would recommend LifeStation.

I'm disabled so I got a medical alert device. The response time of LifeStation is very good. The only thing I don't understand, is that I cannot talk through the device I wear around my neck. I thought I could talk from it. The base is in my other bedroom. So if my door is close, how would they hear me? Nevertheless, I feel secure having the device.

I went online and requested a brochure be mailed to my Mom and reluctantly provided my phone number on the request form. I got a phone call within minutes of submitting the request from LifeStation. I told the customer service rep that I had all the information I needed and was planning to make a purchase later but he keep insisting I let him enter my name and other information in their system for "a pricing discount". After I declined to do so he persisted in trying to get my information. After 5 "no" answers I had to hang up on this jerk. These guys are no different than Life Alert, they will badger you for anything they can get.

I live alone and I didn’t have very much company. So, if something happens, I would’ve been there for a while. I saw an advertisement for LifeStation and I used them for a few months only since I moved from Colorado to Iowa. It was very short but they were great. When I accidentally hit the button, they were all very nice. I felt a lot better having it and as soon as I get with a doctor here, I’m gonna use them again.

When I had to press the button of my LifeStation device, I had somebody there right away. I have already used it twice because of an emergency. I'm glad I have this device and I would recommend it to a friend.

I got the LifeStation since I live alone and I needed a medical alert device. It doesn’t bother me when I wear it and I feel safer having it. I would recommend it overall.

I'm in my 70s and live alone, and have lots of stairs in my house. My son prompted me to get LifeStation because he worries if I slip on the stairs. We called and tested it to make sure it worked and the reps I spoke with were polite and professional. The medical alert is just a precaution and security. If I get in the shower, I don’t worry about what happens if I fall. I always wear it and I think it's doing its job. I have talked to people on using LifeStation for not feeling like they're isolated in case something happens.

My husband was having frequent falls and I wanted him to be able to call and get help if I or someone should not be right in the house. But there was an emergency that LifeStation never answered and my husband was disturbed about that because he pushed the button. I was just in the other room but I didn't hear him calling me. Finally, he had to take out his cellphone and call me. When I reached out to LifeStation, they said that it takes a while to get to you. That wasn't a good answer. Also, his button goes off a lot on accident. Sometimes, it does. Sometimes, it doesn't. And a lot of times, I've had to call and spend 45 minutes trying to get them to reset it.

My mom kept falling so I got her the LifeStation pendant that she could wear around her neck. Just 6 days after receiving it, she fell and hit her head in the middle of the night. She was bleeding badly and could not get up. She was able to push the button and they sent the paramedics to her home within minutes. The ER doctor said she fell because her blood pressure was so low (46/22) and he said she would have likely died had she not gotten to the ER when she did. She is in the ICU now and doing much better.

I was in the hospital, and my children thought I should have a medical alert device. When I tested my LifeStation device like I was supposed to, the people that were supposed to be alerted, were alerted and were calling me. The response time was quick. They really followed up on it. My children are glad that I have the device. I also feel if I needed someone that I have that.

I'm getting ready to turn 74 and I live alone. I came close to slipping and falling in the bathtub so, I said that if I hurt myself, I gotta get somebody here to help me. I searched online for a medical alert device and LifeStation came up. It seemed a good option as I needed something that I don’t have to plug into a landline. When I got it, I charged it so I could call and make sure I have communication with their people. It worked fine and their team seemed to be professional. However, the device I got is a refurbished one and the lanyard that goes around my neck and which is put together on the end kept falling out down my shirt so I tied a knot in it. So far, LifeStation makes me feel a bit more at ease, especially at home.

I had fallen and I feel safer since using LifeStation. I'd recommend it.

My husband was afraid that if I fall, I couldn’t get up. He thought the LifeStation device would be best for me, so he took it. One day, I fell twice in an hour. I used the device and I went to the hospital the second time I fell. I had a severe bladder infection and they kept me in for seven days. Having a LifeStation makes me feel a little bit safer. I have arthritis really bad in my feet and I have a walker, so I had a physical therapist come out from Beaumont. She taught me how to walk better and I'm doing better. But I know if I need the LifeStation team, they’re there. They've been very nice to me and I’d recommend them.

My mother-in-law falls a lot and so we had to get her another medical alert device. We went with LifeStation as they had better technology and thus far, things went well when she needed it for an emergency. LifeStation's team helped us get the ambulance out to her. We feel safer with the device.

I live by myself and my kids decided I needed a medical alert device. My youngest daughter did a bunch of researching and LifeStation was the best one that she'd seen, so that's what I have. Wearing the device is comfortable and I've gotten used to it. I have the device on at all times except in bed because I kept triggering it so I just have it next to my bed at night. Once in a while, I bump it and someone from LifeStation calls. But sometimes I just get the message to press the button if it's not an alert.

LifeStation fits my needs and I feel a little bit safer since using the device. I have used it and got a very good response from them. So far, so good.

I have difficulty getting around and I’m prone to falling. I'm also here alone. Since I got a discount through Kaiser, I got LifeStation. I set off the device a couple of times so I spoke with the team since they wanted to make sure that it was me and that I was okay. Then, they reset it. I feel good about having it and I wear it around my neck even at night time.

My husband died and I’ve had a stroke. It didn’t affect me very much, but I'm a little bit uneasy about staying home by myself. I accidentally reached across my device and hit the button. The LifeStation team were right on it and said, “No problem.” They're very kind. The device gives me peace of mind. I’m satisfied with LifeStation. I haven’t had to use it, but it’s here if I have to.

One time at Owensboro Hospital in Kentucky, my heart lost its rhythm. A nurse walked around my bed and said, “Do you feel all right?” I said, “Yeah. I don’t feel anything different.” She said that my heart lost its rhythm for a few seconds. Then they come around, and they had a doctor who put some things in. They said, “If you use it at home and your heart lost its rhythm, and you didn’t correct yourself, we wouldn’t see you anymore.” What he wanted was to put in a defibrillator, and so they put it in. I'm on my third one, and they lasted about five and half years at least.

When I was having a choking spell at one night, my stepson pushed the button and it only took a few minutes for LifeStation to answer. People won't regret paying the few bucks it costs to have it.

I've been stumbling so I got a LifeStation medical alert device. So far, I haven't needed to use it yet although one time, I accidentally set it off and I told their reps that I just made a mistake. LifeStation is good to have. They help older people who are not able to help themselves. However, it's very uncomfortable because it's heavy around my neck. Sometimes, I just have to take it off. I really wish I could have a bracelet. Nonetheless, I’m satisfied with LifeStation and I’d recommend it. In fact, I've told a lot of people to buy it.

Kaiser provided some information like support systems and LifeStation was one of them. We purchased it for my mom and it’s been great just being able to know that she has that with her and that if anything comes up, she has access to help. My mom stays with me but there are times when I have to leave and I’m not with her 24/7. She has been falling periodically and we were concerned that if she fell and nobody was around, she couldn’t get to the phone. So, we looked into something where she could feel safer and more at ease. I always tell her to wear the necklace and have her phone on her at all times. If for some reason, I am not able to get to her within a reasonable amount of time, she could get the help that she needs. So, that takes off quite a bit of load and concern.

I used my LifeStation for the first time when I fell, but they couldn’t find the key, so they had to break the door down in the kitchen. That was a pain in the tush. But that was fine. The rep asked me if I wanted to go to the hospital, and I said no. The next time I used it was about four months ago. I was sitting on the dining room chair having my lunch, and the chair broke from under me, and I went straight down. So, I was flat on my back side. When the LifeStation people came, they opened the door, and they asked what happened. I told them that the chair broke, and then I had to go wherever it was that he took me. But I didn’t go to the hospital. Their response time was great. I feel safe with LifeStation.

I ordered the LifeStation for my dad. He had a severe stroke a couple of years ago and a year before last. He is able to talk and everything is good, but his left side. He can't get up on his own, and I take care of him. I have a 9-year old son and I have to go to school every day to get him. So, I keep the LifeStation for that. I've used it a couple of times already, and it seemed like it was faster than 911.

One time, my husband had a medical situation at one o'clock in the morning. I was holding my husband up with one hand and with the other I was reaching for the phone. I was finally able to reach it and call my son. Thereafter, my son researched LifeStation and chose it. Though it only works here in our house, that's fine for us. The device doesn't bother my husband at all. Also, LifeStation's response time is instant and it's very attention-getting. Furthermore, their staff has been very polite. They say "thank you for trusting us" and call us as often as you need to".

My mother is 87 years old and she is home by herself during the day when I’m at work. I needed a medical alert device for her and looked at a few different ones on the internet, made a couple of different calls, and chose the LifeStation service. When I called and got the device, everything went fine and my experience was very good. The LifeStation staff were very nice on the phone and explained everything to me that I needed to know. My mother wears the device around her neck and she has hit it several times accidentally. It just gets in the way once in a while when she’s bending over trying to wash her hair in the sink and that’s when it gets pressed. We had to adjust the cord length a couple of times to where she doesn’t press it accidentally as much.

I was a little disappointed at first because LifeStation was from out of town and I felt they should have gotten something that was closer. But it was great when I found out that LifeStation was connected with Kaiser because I belong to Kaiser for many years. When I hooked up the medical alert device, I hit the buzzer and the reps from LifeStation came on and I said that I was just testing it. I would definitely recommend LifeStation. But I don't like the button that goes around the neck, and I can't seem to find a good chain to put on that will fit on the thing.

With my wife's health conditions, if I was to expire immediately, she would be completely helpless so we purchased a LifeStation. However, I checked just the other day and for 2019's assessment of various devices, I found out that LifeStation was number two for this year. So, I decided not to pursue it any further. We had the service for at least two years. My only problem with it was it was hard to get it to charge up once in a while. I called the company and the lady went through the system to see if the battery checked out electronically okay according to their computers. She seemed to reset something and it has been better since then.

My son is overly protective and he thought I needed a medical alert device as I am elderly and I used to live alone. I have LifeStation and I wear either the bracelet or the necklace. The device made me feel safer and I did not worry about anything. It made my son feel more comfortable as much as anything. My son tests the device when he comes by and it is okay. Their response time is as it should be.

I fell and could not get up and my son bought LifeStation through Kaiser. I accidentally test it sometimes. I’m usually doing something and accidentally press it. They respond right away. I’m usually embarrassed and I just press that little help button off. I wear it between my breast and it's comfortable. I feel safer knowing that if I ever fall and can’t get up again, it’s there.

I fell in the house and broke both my ankles. It took some time to recuperate so my kids decided that I needed an alert device. But I was insulted and I refused to take it. It was a piece of cheap plastic stuff and it was just disgusting, so I sent it back. Then about a year ago, my husband died. I decided that being in the house alone, I probably should eat my pride and get an alert device. I got the LifeStation. I tested it about once a month and it worked. I wore the device for a while, but I didn't like it. The equipment was cheesy. I even put the thing on a silver chain, but it was still just cheesy-looking. I sent it back. The LifeStation may work for someone else, but maybe I'm just not ready for it.

When we decided to get a medical alert device for Howard, I called my son and told him to do the research. For what we needed, my son thought that LifeStation was the best and he recommended them. Howard has pushed the help button to test the device and we liked the LifeStation team's quick response. Since Howard has been using the alert device, he has felt safer and more secure.

I had a fall so I got a LifeStation. I dropped the device once and their reps called and asked me if I was okay, what was going on. I told them that I'm okay. I tested it not too long ago and then I got another call back. I didn’t know what happened but something did. They called back twice and wanted to know if I'm okay. I told them that I’m okay and they reset it. The device is okay although it’s heavy because it has a speaker in it but I feel safer having it especially when I leave home. I go anywhere with it so if I trip or fall when I’m not home, it will go off.

My experience with LifeStation was very successful. Whenever I called them, they immediately got back to me, responding to my call and sent someone out. When I had a hip replacement, I bent over the wrong way and I knocked my hip out of place 12 times. I used my medical alert device and the response was great. The paramedics came first and the fire department in each occasion. Their response time was wonderful.

I'm 87 years old. My wife passed away and I'm here alone. My son put me into getting a LifeStation medical alert device. I've called and checked with the LifeStation team once a month to make sure that my device was still going. When I spoke with them, their customer service was fine. I've kept my alert device on and I tried to have it on me except when I'm in bed or in the shower. When I was going to take a shower, I hang it on the bathroom door, then I picked it up again when I came back out. Since having the device, I feel like I'm not alone. It gives me a sense of comfort and I feel confident that if something should happen and I needed help, I would get it. My LifeStation device works really well and has been fine for me.

I live alone so I got a LifeStation medical alert device. A friend recommended it. I wear my device and always have it available. But I put it in my bra since I don't like it aesthetically. I wear most things without a collar and those beads in the back are unsightly, so I put the device on one side of my bra and the bead end on the other side. Although I have not needed my alert device yet for an emergency, I have done checks on it from time to time. I just pressed the help button and when the LifeStation team answered, I said, "I'm testing." They've been very professional and friendly, and their response time has always been fine. I would recommend LifeStation to a friend. If you're paying for the medical alert device, wear it.

I had a horrible experience with LifeStation and I addressed it with their customer service. They gave me bad answers and said that the device didn't work. I had two major falls and it didn't go off. But I lay the device gently on the bed, and it calls me back several times. I told them to cancel my service. They said that they can't do that then there's one rep that told me things about what I must be doing wrong. I said the problem is that it was a defective unit. That was when he said that I gotta pay all that I owe, send that one back, and they'll ship me a new unit. But in the meantime, he asked if I was sure that it was properly positioned. I told them that there was one incident that I hit the floor but was not totally unconscious. I ended up with the ambulance taking me to the hospital, and staying overnight, and had a severe concussion, yet my unit did not go off.

I like LifeStation because they have different equipment. I knocked my alarm off once, and they were there before I knew it! I don't like wearing the necklace too much because it was the one I'd set off, but I carry the one that I put in my pocket.

I went down on the yard and stayed a couple of hours there. That made me decide to get a medical alert device and I got LifeStation. However, I don't like the device because I'm short and it's always in the way. I send it off every time I lean against the cupboard. I tried to adjust the necklace, but there's no place to go that I don't find it in the way. I've bumped the device thrice and I've talked to their team members where my experience was okay. I hope I never need it, but the LifeStation makes my son feel safer for me.

I've hit the button on my LifeStation device a couple of times when I first got it and their team responded immediately. They were calling me and I kept hearing somebody calling my name. They asked me if I was all right. However, I'm not too happy with the necklace part of it and I wish I had gotten a bracelet instead. It's so heavy and it spoils the looks of my clothes. I wear it in my bra and that was how I set it off. I had leaned against something, apparently, and I've hit the button, and I did it twice. I haven't checked it recently to see if it's working, but it flashes blue and I assume that means it needs charging, so I put it on the charger, then it doesn't flash blue anymore.

I fell once and I was alone. I had to depend on my super and his wife to pick me up off the floor. I decided it was time for me to get a medical alert device. I had tried one but I was not happy with it. I sent everything back because that thing went off at the drop of a hat. It was always going off. I have LifeStation right now and I like it. I have no problem with this one so far. I’ve been lucky enough not to have to use it. But I know it’s there. Occasionally, it went off because I bumped into it and they answered right away, so I know that if something happens, they’ll be there. I’m satisfied and I’ve already recommended it to a friend of mine.

I got LifeStation when I had a stroke which affected my left side. I couldn’t walk in the beginning but I can walk a little bit with a cane now. I’ve never had to use the help button, which I wear as a necklace but we’ve tested it. It also got tripped once by accident and they responded very promptly. I’m very satisfied and I would recommend it.

My personal experience with LifeStation is not good and based on that, I cannot recommend this medical alert service. I subscribed, but 24 hours later I resolved the issue I had with my current medical alert provider, so I cancelled my LifeStation account. I paid the first month and was promised a refund. Equipment returned, I closed my account and was told no further charges would be charged to my account. The next day, I had an additional $40 charge on my card, just like that!

My mom doesn't like wearing her LifeStation device. She considers it clutter and she hates it even sitting there. She had fallen so we got her the LifeStation. We haven't had the need to use it but we tested the button to make sure that it's working. LifeStation's response time was very quick. We let them know that we were just testing the device and they said it was fine and then they thanked us.

We kids were looking for a life alert system for both mom and dad and LifeStation was the first one that called back when I inquired about the system. They were very quick and answered all our questions. My mom was mostly falling and when one of us kids isn’t in town, we wanna make sure they get to call the ambulance as fast as possible. My mom wears the device around the wrist but it was not designed for somebody who has tiny wrists and she has a very tiny wrist. It falls off so we had to adjust it.

When we signed up for the service of LifeStation they were very informative, answered any and all questions we had, and I was satisfied with their answers. We did research, and dollars for dollar we figured this was the best value. The device is for my 83 year-old father. He had had a couple of falls, and he lives by himself so the LifeStation is a comfort to me. We're supposed to test it each month to see if it works, and they're prompt on returning the call and checking to see if everything's okay.

I had a stroke in December and I was confined for six weeks in the hospital. Then, when I came out of the hospital and the nursing home, I had the LifeStation medical alert device and it is fine. having it helps me to feel more secure because I live alone and I'm old at 83 years, even though my daughter is just a mile away. Had someone not come immediately to me when I had my last fall, I would have bled to death. It was rather bad. I was bleeding profusely, had five broken bones, and injured my brain. But I went to answer the door and my daughter was there. She came in and got me to the hospital.

I've had the LifeStation medical alert system for almost a year and nobody has been checking with me for three months. I would feel more comfortable if I, at least, got a call every so often. I had to do the checking every day or once a month, then I just stopped because it wasn't worth it to me. My experience has been not very good. The rate and the GPS capability was not fully explained in any of the materials of LifeStation and I’m thinking about exchanging my system to another manufacturer so, I am looking.

I have mobility issues and LifeStation was recommended by Kaiser. Interacting with the reps was fine and when I accidentally set off the equipment twice, I explained what happened. The experience was positive. It’s helpful to have LifeStation and I'm satisfied with it.

I had fallen two times and since then, my children thought I needed a medical alert device. My older daughter looked up on a computer and said LifeStation is one of the best ones. So, that's what I went with. I just hang it around the neck and although it's aggravating sometimes, I walk my dog and am at home by myself a lot and it makes me feel safe. One time, the cat jumped in my lap and he hit the button. Then on another time, I was going to the grocery store, I picked up something and it went off. I was relieved when the rep at Lifestation called. I told her about it and she said that they will check it.

At the time we first chose LifeStation, we went with them because of the fall detection that was offered within the system. Getting it was good. However, I wasn't educated well enough and I ended up paying $5 more a month because we had a cellular-based instead of a wire-based. Then, we tried something else which didn't work for my mother. That unit has basically a small cellphone and the system would work both in the house and outside the house, but she didn't wanna wear it because it was too big. She also had trouble getting it into the base to charge it. She couldn't manage it. So, it was not usable.

I appreciate the LifeStation team who has been most polite whenever I speak with them. I had an experience where they called me at 3 o’clock in the morning wanting to know about my emergency. I was then sound asleep so I told them that the life alert was in its cradle and I don’t know why it was calling me. LifeStation called me back three minutes later asking again how they could help me. At 3 in the morning, that wouldn’t make me happy. So, I looked for the device. It wasn’t in the cradle and I didn’t find it where I thought it might be. I was talking to the LifeStation rep the whole time that I was looking for it. I was upset. I told him that I couldn’t find it, and I asked if they would keep calling. He said that on the third time, they would just call an emergency vehicle. But then he said he would leave a note that I was alright.

I'm satisfied with LifeStation. I was in the hospital before and I get dizzy, so my kids got the medical alert device for me when I got out. They said that I needed it in case of an emergency. I feel better having the device. I live by myself so it would be helping me. Once, my little grandson pushed the button and the alarm went over to the emergency. My daughter had to tell them that my grandson pushed it. I also explained that nothing happened to me.

I accidentally set off my LifeStation device once and they called my daughter and son, and then they called me to make sure everything was okay. But it bugs me to wear the device, and it just feels strange.

LifeStation offers a good service and I’m happy to have them. My mother is 94 and I wanted to know that she was safe whenever I left the house. So, I got her a LifeStation medical alert device. She could put it in her pocket or on her wrist. It's a safety thing and brings peace of mind and security, knowing that when I am at the grocery store or somewhere else and she trips and falls, she doesn’t have to lie there till we get back. So far, the unit has worked perfectly. My mother has used it a couple of times, mostly by accident. She hit it without even knowing that she did and the fire department showed up. The LifeStation team seemed to be qualified and they've done a good job. LifeStation's service works and I would recommend them.

When I fell, I decided to get a LifeStation. I have some wonderful friends who did a lot of that research for me then I just called them up and there was no difficulty with the purchasing process. Since then, I've been wearing my medical alert device on my wrist. The container that holds the button is big and though I'd like it to be smaller, I can live with it. The LifeStation makes me feel safer. When I push the button the LifeStation people come on and I tell them everything's fine.

I've used LifeStation for emergency and it worked. The response was immediate and I didn't have to worry about being upstairs and not being able to move because they can get in. Another time, I fainted and I fell backwards. My brother who happened to be here pressed the button and told the reps that I was out and we needed help. They were right here with an ambulance and right inside to help me. I've used them twice and I don't know what would've happened if I've not had the device. I also accidentally pressed it one time and the reps immediately asked if I needed help and they were very understanding. I have recommended LifeStation to people and in fact, I tell my classmates who I have been with for 54 years that I have a life alert and that they need to get one. I also tell them that LifeStation is not that expensive and it's cheaper than some of the others I've found out.

I changed from another service to LifeStation given that their audio and the range were much better. I took on this type of protection when my husband became very ill. I felt that if anything happened to me, I needed to be able to contact help myself. Since then, I've been wearing the button around my neck all the time, except at night, and I'm comfortable knowing that I have LifeStation's service. The team was very quick to respond and understanding when I accidentally pushed the button several times when I first got it. It's very sensitive. Though it bothers me that it's lumpy, I don't see that there's another option. I tell my friends to get the service too.

I have fallen a couple of times and I didn't feel safe about shopping by myself. I felt a medical life alert would help me. My sister saw LifeStation advertised and told me about it. I wear the device around my neck. Its cord is a bit thick and it's not really comfortable to wear but I mostly wear it when I go out and it has given me a little more confidence. I would recommend LifeStation.

I had a really bad fall before and I purchased a LifeStation device just in case it would happen again. I appreciate the fact that the device is waterproof because I swim and I can have it in the shower and that's where I fell. It's kind of like the old ID in the medical alert bracelets. It is so ugly that everybody knows what they are. I have to use a wheelchair and I already feel like I'm the odd man out just from the looks of that. I don't want anything more saying it because still I'm capable. If it was more like a piece of jewelry, something that way that doesn't stick out like a sore thumb, it would make me happier.

I've had a tumor before and I fall a lot. Now, I have the LifeStation device around my neck but apparently, it's very delicate. They've had to call me twice. My daughter happened to be here when they called and she told them we were fine. I'm curious as to how it works though. It came with the alarm system for my house but I don't have a machine here with me. I've had two other devices and in the past, I've had a machine that I could speak back to.

Barbara died on me six times and I brought her back with CPR. We got a medical alert device to make sure that somebody could take care of her if I wasn’t here. The only problem we've ever had with LifeStation is that it's very sensitive and sometimes it gets triggered when it shouldn’t have. She also mentioned that the cord that went around the neck was irritating at times. But for the most part, it’s been really good.

I’m in a facility and I feel that having a medical alert device is necessary at my age. With LifeStation, I definitely feel safer. Though it went off twice when I didn’t push the button, I am satisfied overall.

I’m by myself and because of my age, I needed a medical alert device. My son-in-law went through all the companies and decided on LifeStation. The device is by my chair all the time and I feel a bit safer knowing that I have it.

My husband had passed and my daughter and her husband are 20 miles away from me. They insisted that I should get a medical alert device because they would feel more relaxed as a result. I got a LifeStation but then one day I washed mine in a pocket of clothes that I placed in my washing machine. It had to be replaced. However, it's a good five or six days to get a replacement with LifeStation. They send the new device on a slow boat somewhere and if someone is really in need of it, the thing is still riding around on a UPS truck. I don't like that part of their service.

I have gotten a LifeStation device for my aunt, who has a few illnesses. When I’m not here she needs to have it with her. I feel secure with the presentation of it all. However, I can no longer keep it. I didn’t realize that in order for me to close the account, I had to have everything shipped back first. But I got over that little bug and everybody was very professional. I like the equipment. Everything seems to be easily portable and to use. You can use LifeFone via cellphone too.

I’ve had an excellent experience with LifeStation. I’m unsteady when walking and I live alone. I wanted to have it in case I fall. In the beginning, I didn’t realize that it was sensitive and one time, my cat set it off. I’ve also tested it several times. Anytime I called to check, everyone, no matter what who it was, called out emergency. Eventually, they came on and they were really very nice people. I’m pleased with the response. I've also tested it from another room to see if they could hear me and it seemed to work all right. The LifeStation is a necessity for me. My daughter especially says to make sure I have it on when I'm in the house and I do. I’m very pleased with the LifeStation and would recommend it.

When I took an AnchorRIDES bus and had a medical emergency, the driver completely ignored that fact and didn’t call his dispatch. He just continued driving me to work. I have asthma once in a great while when the weather changes. So I needed a medical alert device. LifeStation called me back before other medical alert companies, with a better price than others did so I went for their device. When I tested it, I felt very confident when I heard the agent talking on the other end, and they told me whether they could hear me or not. They are quick to respond and their demeanor is very positive. But I wish that LifeStation will come out with a smartwatch like their competitor has come out with. Every time I call to check in, they don’t have one yet. Other than that, LifeStation is a very reliable company over all the others.

LifeStation was e-mailing me about their product and I decided to get it. I rest it on my little top desk in the living room and it works. Also, when I spoke with LifeStation's reps, they were really nice.

Juanita faints easily and had fallen so having the LifeStation device makes her and her daughters feel much more at ease knowing that she has an instant system and that she's gonna get assistance. She usually wears it around her neck and she's fine with it. She has used her LifeStation twice and it's been a lifesaver. Their team replied right away and I was called instantly. So although she has a cellphone where she could alert her daughters and we all live locally, LifeStation just seems to get a quick response and assures us that someone is on the way.

My kids wanted me to have a medical alert device because they are both working. I'm 87 and I used to fall a lot. I had Medical Alert and it was expensive so I went on the internet and did price checking. I switched to LifeStation and it is satisfactory for me for what I use it for. However, there was one time that I fell and I didn't hurt myself in that but LifeStation called me six hours later, and that disturbed me a little bit. They said that sometimes the alert doesn't come through so I was wondering why. They also said that sometimes there are no good air signals from where I live. So, they gave a lot of excuses.

I'm getting older and had a history of falls. I did some research on Google and found LifeStation. Among the other companies, I like LifeStation's price and GPS fall detection. I've accidentally pressed the button numerous times and the people from LifeStation have been very prompt. The customer service has also been courteous. Having this device gives me a sense of independence. I've already recommended LifeStation to others.

My Aunt Sally had fallen down her upstairs steps and couldn’t get up. Luckily, a niece of hers was going to her house to pick her up to go somewhere, so when she couldn’t get a hold of her, she knew something was wrong. In the end, they got in the house and took Aunt Sally to the hospital for a few days. Then she went to rehab and we decided that she needed a medical alert device when she went home. She didn’t break anything but she was beat up pretty good. So, she got the LifeStation and so far, she is happy with it. She wears it when she’s at home and she has it right by her bed at night so that if she needs it, it’s right there. But when she goes out, she's with somebody and she doesn’t wear it unless she forgets to take it off.

I had an implant that when something went wrong with my heart, it would sound an alarm over at the Wexner Hospital Heart Center. But they took that out when they put the pacemaker in. There were certain times that I would feel a little lightheaded and dizzy. I have two kids who look after me all the time, but I live by myself. So to satisfy their needs, I got LifeStation so they could be called whenever I'm in trouble. I haven't tested it for quite a while, but I assume it works. I also don't have a tendency of wearing it all the time. It's just when I begin to feel a little on edge that I put it on. One time, it was on my neck and I leaned against the counter island that has a higher part. It was right at the level of the button and so it pushed the device, and LifeStation contacted me right away. I said it was a false alarm and they took care of it. Overall, having it gives comfort and peace of mind to me and my kids.

My father had a heart attack three years ago and he fell over. He would not have been able to summon help unless my mother was there. He also fell outside and he goes away a lot and my mother used to keep track of my father. She passed away and he was alone so we decided he should have something. It’s nice to know that if he’s out and about and something happens, hopefully, he can get help. We feel better knowing that he has the LifeStation device. At this point, he hasn’t needed it, but we like the idea that if he does, he’s not lying there and we don’t know it. It seems to be working great and we’re very satisfied.

My dad had a traumatic accident last December and then had multiple falls. He was outside and nobody knew it for 17 and a half hours. He was stuck and he couldn’t call for help. It was 15 degrees outside and we got the LifeStation device so that if he ever had a problem, he could push the button and get help. However, the device for my dad didn’t work so we sent it back to get another one. When we got my mom’s, the same thing happened. Then, the alarm went off and the volume didn’t work. So, the ambulance showed up and there was no need for them but whatever was on our end couldn’t respond because we couldn’t hear the person that there was something wrong with the device. So, we had to replace it a second time.