LifeFone Reviews

I have a son and a daughter who were very insistent that I wear a medical alert device. They picked one from LifeFone and I wear the device around my neck. One time I was over at my sweetheart’s house and I got a bad pain in my lower abdomen and on my left flank. I pressed the button and I found out that the phone only works if I’m home. It has a very small range. So, I forgot that and waited for the sweetheart to come home from church, then she called up 911 for me. So, when one of the kids who put me into this thing comes to visit me, I will ask them to look into a different thing I could wear that has more range. Other than that, I’ve called twice and checked the battery and there's always somebody there.

I work and my mother needed protection. LifeFone was the quickest one that responded to our need. We requested their services and so far, it’s been okay. We've had it for a year and when we’ve tested when we called, there has been no problem at all. I feel good knowing that my mother has the device and if she presses the alert, somebody’s gonna answer. And if there’s an emergency, at least there’ll be some way somebody is gonna get here and help her. Also, I’m gonna get called, so I can move with her. So far, the service we’ve gotten has been good and it’s been quick. Even when we test the system, there’s a quick response. I would recommend LifeFone to my friends.

My son wanted me to get a LifeFone device being that I’m alone, and he said it would be a security for me. I wear my device around my neck and I have it on all the time. I've had it for seven months, and I feel secure knowing that I have it. I had fallen one time, and my son said, “You should have called LifeFone.” I was in a room, so we tested it from another room to see if they could still hear, and they said they could.

I'm getting old and I got one leg and can't get around. I got my LifeFone from a recommendation of somebody that had it before me. Their reps answered all of my questions and explained everything to my liking. Everything is fine and I’m 100% satisfied so far. They’ve been very nice to me.

I had a stroke and my children didn't want me to stay alone. My son thought that they would feel better if I had the medical alert button. He got me the LifeFone pendant and my children feel more comfortable knowing that at least I have something. The people at LifeFone have been very good when the alarm goes off because we inadvertently press the button. I dropped my pendant on the table yesterday, and the alarm went off. Someone called me right away to ask if I needed help, and I apologized for that. So he said he would take that as my monthly checkup. I’m glad I have it. I'm very satisfied.

I would get uncontrollable seizures, so my kids had to call 911. I got LifeFone so at least help would be on the way. My only concern is that sometimes I lose electricity or the system goes down and they don’t call right away to say my system is disconnected and they're not receiving any information. They would call me the next day when the system is already back up and running. So it would be nice to know if the system goes down. It has a battery backup of at least seven days so that it shouldn’t interrupt communication with their services, for them to give me that type of phone call. I know my kids have jumped on me, pulled the LifeFone thing around my neck, done all kinds of stuff, and it hasn’t gone off. It would probably go off if I’m falling down back and forth, having a seizure, but I don't know how to set this. But as far as their reps they have been professional.

My four kids decided that because I'm 91, I should have LifeFone. It's comfortable to wear and it has been going well but we had a little trouble. It went off at times when I didn’t want it to go off. One time, I was putting on my soft pajamas, and it went off. I didn’t understand it so I told my daughter-in-law, Jane. She called LifeFone and they said sometimes the device is very sensitive and maybe I bumped something, and I did not bump anything. But lately it hasn’t been going off at odd times. LifeFone gives me a sense of security. However, I have a friend who said there are better medical alerts than I have and there are some out there that keeps you safe even on a trip. I don't have GPS on my device and it may not be enough, so I wonder if I should get hooked up with a different company

I fell in the tub. I was leaning on the soap dish and the soap dish came out of the wall with quarter of the wall, so I fell. I didn't hurt myself but I ended up on the floor and I couldn't move. Nobody was in the house and the ones that were up here didn't hear me. I was calling for help for about over an hour. Finally, my landlady came home and I yelled for her and she came right down. The tenants came down and they wanted to pick me up. I said I didn't want anyone to pick me up but the police because the tenants all had back troubles. The police came and they got me out of the tub in no time at all. I didn't hurt anything, but it was a terrible experience. The cop said I gotta get a LifeFone because I wouldn't have waited five minutes if I had that.

I'm having a good experience with LifeFone but their response is not as rapid as I expected. They said it takes about almost a minute for a response but that’s long if you’re unconscious. It should be at least 30 seconds. But LifeFone is an improvement compared to what I had before as far as the equipment is concerned. The other service I had before changed hands and they won’t improve the price of the service, so I wasn’t too happy with them after they had the changed. The service of LifeFone is also better. When there was a storm I didn’t have the power afterwards, so I think the storm must have done something to the LifeFone box, but they were quick to send me another box. I am living by myself and since having LifeFone my family feels better

My husband died in January and I live alone. I have my IT band in my right leg and I get shots in my back every couple months. It's completely worn off and I have to use a cane and step real slow, and sometimes my legs give it out. I got a LifeFone after I fell the last time. Recently I was in the kitchen and I tried to hold onto the counter, and my legs gave out. The team that came was wonderful. They got me off the floor and in bed. They also made sure my dogs were okay.

I had a serious illness and my adult children insisted that I get a LifeFone device. I am in an adult living center and we have our emergency pole chain so I don’t need it but they feel better about it. I just have it taken out of my checking account every month and I don’t worry about it. It goes around my neck first thing in the morning and then, when I go to bed at night, it goes around my wrist. Occasionally, I forget and take it off and throw it over on the dresser and it goes, “Emergency! Emergency!” and I jump out of my skin and I push the button and say, “No, false alarm.” If I don’t get to it quickly enough, someone comes on.

I wear my LifeFone when my caregiver is not here. I've tested the button and their response was quick. When somebody came on the line, they were very easy and comfortable to speak with. I wear the device around my neck and sometimes, if I bend over to tie my shoelaces, the thing would flop on my chest which would set off the alarm. And that has happened maybe five times.

I have the LifeFone wrist bracelet that I wear most of the time and somehow I bumped it and turned it on. It took me 45 minutes to get that thing turned off. They just kept calling my kids and there was nothing wrong with me. That was upsetting to me because I couldn't figure out what I had done, but somehow, in my sleep, I had bumped that button. But that's my only complaint about it. I live by myself out in the country and my kids are happier since I've been using LifeFone so that makes me happy.

I've set my LifeFone off a couple of times and their reps came through on my device. I would tell everybody to look into the LifeFone system to see their preference since everybody has their own thing. For a person on fixed income, the price is a little high. Nonetheless, I'd recommend them.

We bought LifeFone from where we used to live and I've had it for several years now. My daughter got it for us because we were both up in age and not as steady on our feet as we should be. When my wife fell, LifeFone got the medical people here and took care of her in a reasonable response time.

I live alone and it gives me peace of mind and it comforts me that I have my LifeFone and knowing I’m protected in case something happens. I’ve spoken to a couple of people for advice on how to use it and they were helpful and it’s easy to use once installed. I’ve tested it once and their response time was good.

After returning device to LifeFone, no information about a possible credit could be obtained. Left many messages with phone number. No return call ever. After finally getting thru after three weeks, they could not provide any information - they assured me that an email would be sent in 24 hrs. None received. Called today again - after 3 1/2 weeks - left a message again. Oy Vey - not very good customer service.

I’m on a walker all the time because my heart skips a lot and so I have to be careful not to fall. I feel so much better with LifeFone. I didn't wanna stay by myself and this was uneasy until I got the LifeFone. Their reps were very helpful and they tell me exactly what to do. It was a very pleasant experience and I have recommended LifeFone to people.

Two friends recommended LifeFone, so I got the medical alert system. My interactions with the people there have been fine. I've tested my help button every month and the LifeFone team has responded within seconds. Also, there was one time that I must have turned over and hit the alarm during the middle of the night and they came through, then I answered right away and everything was fine.

I’m a person that had polio when I was young and I’m now finding myself unable to get around the house quickly. And I fell a couple of times and laid on the floor for more than eight hours. I live alone so I needed some assistance or some way to get assistance. The people at LifeFone seemed to be very helpful. I got my products and they worked. I tested a deal on the machine monthly, but their response time the last time I tested it was really long. It seemed it was much longer than the other two times I did it. But so far, I would recommend LifeFone.

My health is bad. I was in the hospital and my daughter made arrangements for me to have LifeFone. I feel safe with the device because of the testing being done once a month. They respond right away and I'm satisfied. So sign up with them.

I'm satisfied with LifeFone, and I'd advise family and friends to also get one because they would be more safe having it.

I’ve had open heart surgery and my breathing is bad. My daughter who works at a hospital in Elyria, Ohio ran across an ad for LifeFone and that led to my getting their medical alert device. She has taken care of speaking with the reps. The device has been very good and now I’m down to just using it at night. I would recommend LifeFone to a friend. In fact, I’ve told three friends that having their alert device is nice and convenient.

I've tested the LifeFone device from time to time and the response time has been pretty good. I was originally given something around my neck to wear, but it would be safer if they would also give me the wristband. But my son told me that I only have a choice of a wristband or around the neck. The major drawback to the whole unit is that it's not good outside the house. But it's okay and I've lived with it. I'm home most of the time anyway, and I feel slightly safer having it.

My LifeFone gets tested every two weeks and it has been very, very good. They respond immediately and I've had very good interactions with them. I just recommended LifeFone to my neighbor because their health has put them in the situation where they need that kind of back-up.

I always have the LifeFone on my wrist or around my neck or in the TV room, and having it makes me feel more confident.

I'm 87 and I have little heart problems. My kids took up LifeFone for me and it's been good for what I've done with it. I check in with LifeFone every 30 days and it seems to be good.

The people at LifeFone were nice and very receptive. I have accidentally pressed the button a few times, and their response was loud and fast. I told them that it was an accident and they were not bothered at all by that. The device hangs down and I've tried making the neck piece smaller so it didn't hang down far, but I would like to know if there was some way that it wouldn't go off as easily because that turns me off of wearing it.

Knowing other people fell led me to get a LifeFone, and everything was good. It is convenient and I have been very satisfied. I would recommend it.

I had a corrective surgery and then my kids made me get a medical alert device. Having a LifeFone is good so far. It’s an extra added comfort. Everything seems to be going the way it should be and the LifeFone people I've interacted with were efficient and not overly friendly, which is fine.

I’m glad I have a LifeFone with me as I needed something for emergency. I had an emergency before and didn't have it so I got it. However, in the last month or two, they appeared a couple of times at my apartment building and said I’d signaled them. They didn’t actually get up to my apartment, and I really didn’t think I’d signaled them unless I accidentally pushed the button. Still, I wanna keep it because it’s there if I need an emergency help. The LifeFone people I've spoken to were fine. I would recommend LifeFone and I would tell others where they could get in touch and make their judgment.

I have a 91-year-old mother who was widowed and she still lives on her own and I live 200 miles away. And for my peace of mind, I got her a medical alert system from LifeFone. We love LifeFone. It gives me a great sense of security. We know that it works because we found out from trial and error. My mom is also hard of hearing and one day, she had her hearing aids out and she was brushing her teeth and her necklace was bumping against the sink and she didn’t realize it. She also didn’t hear the voice talking to her because she did not have her hearing aids in. And when she walked into the living room, the EMS and the police were there. It was a good experience because we knew it worked. My mom lives in a small town of 700 people, so the police department and the EMS were really excited to see how that system worked also because they had never witnessed it. So, it was a good test run for everybody.

The people at LifeFone have been very professional and I've had great interactions with them. My children decided that I should have a medical alert device. I had flipped out of a chair when I was visiting and they gave this LifeFone to me on my birthday. I live by myself and I can’t drive, and it certainly made me feel more secure. I know I can get help if I need it, and that’s been a great comfort for me. Also, my children are happy that I have it. The only thing is I usually wear the bracelet on my arm, which has been great but I don’t wanna get my skin irritated, so I thought, “Well, I need to take it off at night and use the necklace at night.” I am a very restful sleeper and every time I wear the necklace, I manage to turn on the LifeFone and that was not good. So, I do not do that anymore. I continue to use the bracelet.

My husband had a stroke in January of 2017 and his balance and mobility were compromised. We felt it would be safe for him to wear a medical alert device in case nobody would be with him and he would fall. We got a LifeFone device and I’m very pleased with it. When we needed it, it performed as expected. We had an emergency very soon after we first got the service and everything went very efficiently. Since then, we’ve only used the device to test it, which all worked out fine. I would definitely recommend LifeFone. In fact, I got it because a friend of mine recommended it.

I had a heart attack three years ago. I can fall easy and can’t get up because I’ve got two artificial knees so I needed a medical alert device. I had to call 911 to get up because my husband couldn’t pick me up. I had to have my feet straighten out and picked up that way. My LifeFone is real sensitive. One time I dropped it below the shoulder and it set it off. Another time, I was carrying a pair of shoes and it set it off. Then I was taking off a blouse the other day and I got a hold of the string too and it slid down to the rug at the side of the bed and that set it off too. However, the people at LifeFone have been friendly and helpful. I would recommend it.

My father passed away and my mother still lives in the house. I wanted her to have some safety in the house and she’s also unstable on her feet so I got her a LifeFone. Since then, I feel much better and she’s completely comfortable with it, too. She has used it before and LifeFone's response time was right on. We are very, very happy with LifeFone and they’ve always been very polite with us.

Before Cathy’s husband passed away, they needed a medical alert service so Cathy got the LifeFone. She has used it several times and the response was pretty good. Also, the reps were all nice and courteous. She wanted the device on the wrist and so she wears it now along with the necklace.

Every time I’ve called LifeFone to test my device out, it seems like it takes a long time. It takes at least a good minute, but the reps have been friendly and professional. I’ve had LifeFone for almost a year. My daughter thought that it would be a good idea since I’m 92 years old. She said I might fall and the LifeFone would be something that would help me. However, once I get out of the house and 300-foot away, it doesn’t do me any good unless I pay more money and I get something that has a GPS.

My LifeFone works fine and I’ve had it for over a year. I live alone and I’m 86 years old, and my bedroom’s upstairs, too. I'm glad I've gotten LifeFone. It’s somewhat a safety device. I push the button every month and let the people at LifeFone know that it’s still working. My cat set it off twice, but they were very nice about it. They answered immediately as well. I’m very satisfied and I would recommend LifeFone.

I have had a couple of accidents with my LifeFone device two different times. I dropped it one time and another time, the lady that comes and cleans the apartment dropped it. The person who answered on LifeFone's end of the call was very good. They asked me if I needed any help and if I was all right. In fact, a couple of times I've used that particular call as my once a month that I'm supposed to, and I haven't been doing it properly, but everybody's been very good. They speak to me then said, "We'll take care of it right away." Everything is fine.

When we lost power in the neighborhood, I got a call from LifeFone inquiring if I was having a problem. I told them no and that the alarm went off for just a moment because the city lost the power outside. I was pleased that they checked up on me. They were very, very nice to talk to. They are doing their job of being there if I need them, and they are not out to try and sell me something.

I've had my LifeFone device for about a year and a half. I'm hoping I'd never use it, but I got it if I need it, and I feel better about having it. I've been lucky so far with this. I have set it off a time or two by mistake like when I was in my room getting it caught on my pants. But I try to be careful with that so it won't happen.

I’ve been with LifeFone for quite a while and even though I haven’t needed that service, I do wanna keep it. My stepsons are good to me but they’re a distance away and they have their own lives and businesses. I have macular and dry eyes plus I'm 81 years old. I’m looking ahead a little bit so I wanna be preventative. I tested my LifeFone once and they responded right away and were nice. When I take a shower, I know that I have this on me but otherwise, I’ve gotten so used to it.

The people at LifeFone are great. It was my two daughters' idea to get me a LifeFone device because I fell a lot. I used it one time in an emergency. I called my daughter first and then she told me to use it so I did, and the LifeFone team took me to the hospital. They were very efficient. Also, their response time was good. In fact, when I couldn't get to the monitor quickly enough, they'd start yelling, "Charline!" And then, I'd tell them everything was okay. LifeFone really makes me feel safer.

My daughter chose Lifefone for me. My husband is 91 and I’m up there too, so thought it would be a good idea. It’s good to know that if we fall, somebody would be there to help and I have no complaints dealing with their reps.

My mom's doing okay but the fear was that she might fall and nobody would be there until they went to check out at lunchtime. She lives with my sister and her husband and I have siblings who live right near her as well. But my sister and her husband were going away to their second home for months at a time. And even when my sister ran to the store, she worried what would happen if our mom fell and she didn't come home for two hours. Our mom was gonna have more time at home by herself for mornings or evenings so we wanted something there. My brother had LifeFone for his wife when she was ill years ago and he said that it should go well. And it's been working great. I had tried a different brand but it didn't really work. It wasn't as user-friendly or as customer service-oriented. It just wasn't as smooth of a transition as LifeFone was.

LifeFone's reps have been very helpful, very courteous and professional. I've tested my button and the response was fine. But I get frustrated that I have to wait for it to go through the medical alert system before it finally shuts off the alarm. I also have the little remote that I can take with me but it’s bulky and cumbersome and I never use it. And so I'd probably discontinue that and I'm looking into other resources having a longer range from the base than mine does. There’s another one out there that’s recommended and has a much longer range like a football field, and so I could go outside and still have it be effective. Also, I am considering looking into a different one with different price options that are recommended by Consumer Reports. Other than that, I'd still recommend LifeFone.

I had fallen and spent some time in a nursing home so I got LifeFone when I came home. It made me feel a little safer and confident. But the button is a little sensitive. I’m setting it off way more often than I thought it would because it’s on my chest and the way I move and pull a sheet up. And it’s annoying to set it off in the middle of the night when there’s no emergency.

One day I fell and my daughter decided to get me a medical alert system as I live with my disabled son and he can't help me. Since getting my button, I have sometimes made a mistake and called their team. They responded right away and I would just tell them that it was a mistake.

I'm living by myself and having health issues. I got LifeFone and I feel safer knowing that I can get in touch with someone if I need help. I test it every month to make sure it's working and the response time has been very good.

I have four children and they ganged up and insisted that I get a LifeFone. I tried the one that goes around my neck but that was a nuisance. They say in the paperwork not to put the device inside your t-shirt. So, I ended up throwing it behind my back and if I really have a problem, I could remember where it was. But it got into the soup and into the sewing, and every time I bent over, it was in the way. So, I opted for the one on my wrist and that's working better. It's a nice safety device, but I don't give it much thought. I'm pretty independent and very careful. Plus, I take my time doing things.

I had an incident where I became momentarily unconscious and so my family thought having a medical alert service would be a good idea. I got a LifeFone and when my daughter tested it, we got an immediate response.

My husband’s handicapped and he's been using LifeFone. The people at LifeFone has been good. They've been helpful and answered my questions, and when we tested the button, their response time has been fine. I'd recommend LifeFone.

I fell and I needed help so I got a LifeFone. I feel very safe with it on. I used the button and the help came fairly quickly and got me up. I've been in a rehab hospital since April because I fell and broke my hip again. I had a revision and we discontinued LifeFone because I didn’t need it, but as soon as I got home, my daughter called LifeFone and they put it right back on. The service has been good.

I had the acid reflux problem and at my age I'd better be careful so I got LifeFone. I have tested it a couple of times and their response was good.

My son bought the LifeFone for me and everything has been nice. I spoke to the young lady the other day when I had to buy another pendant, and it took about two days to get it. The people at LifeFone were nice and very courteous.

We switched between two different locations and phone numbers and so, every couple of weeks I have to call LifeFone and that took a little while to work out, but it did. We haven't tested it at really far distances from the unit, but we're happy with it because we did extend it for a second year. They told us to call in whenever we want to verify if it's working to see if it had switched over to the new location and phone number, and that works pretty good. I can call 24 hours a day. But sometimes I tend to get people that don’t seem to have any idea what they're doing. So for the last 10 times, I just called in normal business hours and I got a more experienced human being.

LifeFone is my first medical alert system. My kids felt I needed it because I live in an apartment, although I got other people close by. It is for security and I'm very satisfied with it. They called me the other day, so it's working. My friends already have one too.

I used to have a different medical alert device but we had bad luck with them. They were very rude in customer service and my sister, who did a lot of my affairs, kept waiting and waiting to contact them but nobody would answer. When I used them the fist time because I had fallen, it took a long time before they finally answered. Then when I had fallen again on the same day, I never got a hold of them. My sister said it was ridiculous, so we changed to LifeFone. So far, they've been pretty good from what contact I've had with them. I also feel secure having the device because I have something that I can rely on. It's something you don't wanna admit that you have to have, so it's better not to think about it.

LifeFone has been good. Although I don't like to test it and the blued-light flash in the middle of the night. And I like the other one that I had because I didn't have all of that contraptions and that big thing sitting alongside of me when I go to sleep at nighttime. With my old medical alert device, I just have one button and they used to call me and asked me if I was all right. I didn’t have to keep calling them and pressing the button. Also, I have macular degeneration and I'm partially blind so I can't read any of the stuff on the box. But my son says LifeFone is a good one and I should have it, so I have it.

LifeFone's team has been helpful and my experience has been all right. I'm happy with LifeFone.

I got sick and got down where I couldn’t get up on the floor and I stayed there a day and a half. So my kids got me LifeFone because I can wear it around my neck. I dropped it once and it came on. They responded right away. I have bad beating and I'm having these blackout spells and when I feel weak, I put it around my neck. Having LifeFone makes me feel good.

My balance is very bad so I needed a medical alert device and LifeFone is good. Their team checks to make sure everything’s alright plus, the response time is under a minute when I press the button. The little yellow light that comes on below the green one came on to let me know that I needed a new battery and when we got everything set up, it went off. But it came back on again even after they sent me the new battery and I don’t know why. Still, LifeFone gives me a better sense of security and if somebody needs one, they should try it.

I live alone and for a while, I didn't want a medical alert so I kept telling my son, "No, no. I'm okay. I'm okay." But then it scared me to hear other people with experience falling, laying there and not getting any help. I'm always scared of falling and when you're 95 years old, you ought to get a LifeFone. Now, I've got it around my neck and I would push the button there whenever I'd run into trouble. So far, all of my friends have gotten it too. And, I've had very nice and good customer experience.

I live alone and I’m 78 and diabetic. I test the LifeFone device occasionally., and the response time is very good. Their staff was was very efficient and polite. The device is something really good to fall back on if I had a problem. It’s very useful.

My life changed. My husband died and I moved, and my daughter took care of getting a LifeFone. She paid for it by the year and told me nothing about it. And I still know nothing about it. Also, personally, this is not what I would choose because I like the one I had before because they called me occasionally to check up on me and if the apparatus was working properly. I was used to a different way of treating a customer. With LifeFone, I have never ever heard from anyone. I don’t think there was anybody at the other end because once, it was knocked off by accident and they still never responded. I'm very dissatisfied. And it’s supposed to be good outside. I certainly wouldn’t recommend it to anyone. When my year is up, I don’t know if I would continue getting it. I’m only keeping them because it’s easier for my daughter.

We live way out in the country and one time, my husband fell. He was home alone and had no way to call for help. So, we decided to get a medical alert device. We have LifeFone for quite some time now and we’ve tested it a couple of times. It was always good and their reps call us back. We get the device to where it’s running and we’ve had no problem with it. We more or less have it for safety reasons and if a friend asks us about it, we'd tell them that LifeFone is well worth getting for emergencies, especially if you live out in the country and home alone.

I have chronic health issues and since my husband is away at work, I'm home all day alone. I walk with a walker or use a wheelchair part of the time so I got the medical alert device as a safety precaution. I've called to make sure everything was in order and the people who responded were fine. Knowing that I have that backup it is reassuring. It's there if I have a problem and I would have to use. That is a good feeling so I would recommend it.

People kept telling me I got to get a LifeFone, so I got it. I actually bought another brand and I didn't go back to them 'cause I didn't like it. It was $105 up to $200-something. I pay LifeFone once a year in full. The button helps a lot because when I don't feel well, I go right to the hospital. I use it quite often, about every six months, 'cause I have emphysema. And it's very important, so I don't have any hesitation about to go to the hospital or not. All that I do is push the button and I never had to call or text them. It's very good and I agree with it 100%. Everything works for me very well, even in transition up to here. I changed my address and I've only been in this house about four days, I used it and the ambulance got here right away. It works fine.

Recently, I had to call the fire department and LifeFone took care of that for me. I have essential tremors so having the device makes my daughters feel good. They both live out of town so they're very happy with the device that I have. Overall, I've had a very positive experience with LifeFone and their team.

My brother has suffered from dementia and he may be here sometimes during the day and sometimes part of the night by himself. But usually somebody is in and out during the day. So, we got him a LifeFone. However, because of his dementia, he will take the device off. He also said that it's heavy around his neck so he doesn't have it on. But it will only respond if he has it on. He had a medical alert in the past and I kinda like that one better because a couple of times when he didn't have it on, they called and wanted to know what was wrong.

My uncle got a LifeFone for my mom because she wouldn't let me get it. When I’m not around, she wears the pendant on her, puts it next to her bedroom when she goes to sleep and hangs it up next to her when in the shower. Things have been fine every time we talk to LifeFone. However, when we're doing the testing, the phone rings a lot before they pick up. Nevertheless, I would recommend them.

I was losing my balance a lot, and my grandson got LifeFone for me. My device went off a couple of times and I had a policeman appear at the door to make sure I was all right. I just had hit it by accident and the LifeFone team said, “Okay, we understand.” I would recommend LifeFone to friends and tell them it’s great.

I wear my LifeFone device around my neck, and it’s very comfortable. I had mini strokes and I had to call the ambulance, and everything worked out really good. The people at LifeFone responded very quickly. I’d recommend LifeFone highly.

I'm left alone and my daughter hated to see me that way. She got a LifeFone medical alert device for me and since then I've felt comfortable. I wear the device but I really don't feel that I have it on. Overall, I'm satisfied with it.

c in the little time I've used it and been with it.

The service with LifeFone has been great, but I want to cancel it because I have my pacemaker now and so I'm doing better. I had a heart failure and I was on the process of doing a transplant with. I'm living by myself with two children. And so, my mom made me get one because if anything were to happen I would have it on me. I chose LifeFone because of its price. Having one gave peace fo mind. I talk to my eight-year old and so if anything happens, then I can push this button. And I showed her how to do it, too. We did the test and a person came on and they were really nice about it. When my daughter pushed the button, they were always nice about it. However, I wished they would answer a little bit faster, but they were fine.

When I fell before, the kids were getting ready to bury my 102-year old mother-in-law, and they kept calling and said, “Mom, are you packed? Are you ready to roll?” I could hear ‘em but I kept saying, “No, I’m not packed. I’m on the floor. I had slipped in the bathroom on some water that I didn’t see." And so, I crawled up, thinking I could get my hand on the bed and pull myself up. No. I stayed there for two and a half days.

I got cancer, and I needed people around to help around the house. My LifeFone is there if I need it, and I'm satisfied. Once in a while, it will click on for no reason at all and they say they aren't checking it out, which is strange. But I've spoken to their reps and it's been fine.

My daughter's pressure led me to get a medical alert device and I got one from LifeFone. Since then, I had some medical issues. I've spoken with their rep, Monty, and he was very helpful. Their reps also answered my questions in the past. Then, I activated the system a month ago and I was very pleased with their response. They were timely and efficient and everything worked out fine. However, I would like to have a quarterly bill sent to my address because I don't receive one and I have to copy an old bill and send it in that way. Other than that, I would recommend LifeFone.

I’m disabled and so I have a medical alert in case something happens. Having LifeFone makes me feel safer. I've tested the button and the response was immediate. They're also very easy to talk to.

I'm in my 80s and I was living alone so I got a LifeFone to please my kids. LifeFone's reps respond quickly and I'm not dissatisfied at all. It's a nice thing and I would recommend them.

My husband has fallen a couple of times. When the medics came last time, they said that they felt that we should get a LifeFone and so we followed their advice. Since getting the device, everything has been fine and we feel very much at ease. However, he used to have the watch-type device and since he has a workshop out in the garage, he kept hitting the device when working. When that happens, we would get a call from LifeFone asking if everything was all right. Since then, he started wearing the device on his neck. I've been wearing mine all the time as well.

I’m living alone and I had a stroke. My children picked out LifeFone and it's been with me for a year and a half. I had to check the battery one time and they called me, and it was fine. The rep was very nice and cordial. It was a good experience.

One time I was getting on the bus from the town and I couldn’t make the steps as they were too steep. I had to push the LifeFone buzzer from outside and I thought there would be a response with the outside one, but nobody responded. So I was unsure of what to do, but we were next door to the police department and before I knew it, the police and the ambulance were here. I didn’t need the ambulance because I wasn’t hurt but they made me since I was getting on a township bus. They wanted to protect themselves so I had X-rays taken because I had previously fallen a few times. They responded quickly, though if I had read the instructions, I would have known they don’t verbally respond.

I live alone and I got a medical device to make sure that I can call people for help if I fall. I don’t use my LifeFone much. I don’t have a need for it. I have a lot of people coming here on a regular basis. But it’s a back-up just in case I do fall so I feel good with it being there to take care of my needs if I need it. I hit it once by mistake and the team responded within a few seconds.

Based on some google searches and a little research, LifeFone sounded like it was one of the better options. Their price was one of the more competitive ones but it still had the options that we wanted. Their reps were good, knowledgeable and very helpful. However, I could have used a bit more help in making sure that the account was set up. They just led me to do it online, but then there was some phone stuff and some of the questions weren’t the same. Bottom line, which one is the most important? Is it the one we talk on the phone, or is it the one we set up online?

I like LifeFone better than our previous service. Number one, it’s the digital kind and number two, it was less expensive than Life Alert. More than anything, the cost was what led us to switch. And another reason that LifeFone worked better was the portability. We could easily switch it from one location to another. My mom was living with my brother but she wasn’t getting very good care. Then she came to our home.

I’ve had to use LifeFone several times and the people at LifeFone have had come right back on. The last time, I think it was longer before I had a response. When I had to use it in an emergency, I haven’t had any trouble. I’m 96 years old and I was passing out and I needed help. LifeFone came right back on. I live in a home where I have help here also, and when my alarm system goes off, I understand three of my kids will hear it. And also, the office down here where I stay will hear it. I’ve been happy with LifeFone. Even when I get it turned on in the middle of the night, they call me right away. I learned now that I can turn it off myself. There’s one lady down there that wanted to know how I have my LifeFone and I told her.

I’m 88 years old and I’ve been living in a hotel for eight years now. I had a couple of falls and my brother-in-law suggested this LifeFone system a year and a half ago. We had it for a year and then we renewed it when it came due again. I run a test every month and there aren’t any problems, and I’m happy. Also, I've used it a couple of times and the service is everything I expected.

I haven't needed LifeFone too often but when I did, it was good. When I used the button in an emergency, I got a fast response from their people and I got help right away so I can’t complain about anything. I’ve fallen down three times and I know that if I need something, there’ s somebody who can come.

I've used the LifeFone a couple of times and it worked good. It's just that it's too big and bulky and too much of it. I don't like that part of it at all. The cord looked like a rope that is on. The representative said they had changed that one but they ran out. Still, I'd recommend LifeFone to a friend. And when interacting with the people at LifeFone, everything was fine.

I have many falls, a bad back, and my knee gives out constantly. So, I need an alert system in case I couldn't get myself up. I used ADT before which was set up by my insurance company through workers’ compensation and when the payment wasn’t issued by the insurance, they came after me. They made phone calls almost every single day asking for money and it was against the law in California to ask for clients to pay because it was set up by the workers’ compensation insurance. I switched to LifeFone and with this company, everything went smoothly. I have the system for over a year now and right now everything is going great. I'm happy with the service but I would like somebody to call me once a month to make sure the system is still in place with no problem. Other than that, I would recommend LifeFone to others.

My kids decided that I needed a medical alert device since I live alone and I'm 89 years old. I have a LifeFone and I haven't had any trouble at all so far. I walk with a cane so I'm very cautious.

My husband passed away and my kids got LifeFone for me. Their reps call me when my battery is low and so far, my experience with them has been fine.

I have my LifeFone device in my pocket one time when I was lying down on the dresser and it set the alarm off. I don’t like that it’s easy to accidentally press that button on the one that you carry with you. But I test it once in a while and the response so far, was quick and the people were kind and talked nicely. I had a couple of strokes which was why I got one and I'm glad to have it especially with the GPS when I'm away from home.

My mom needed a medical alert device and so I was looking for one online. I found LifeFone and got that for her. It's been good so far.

I’m getting on in years and my wife is out a lot. I have the LifeFone just for home use and I don’t have it to carry around outside. The maids accidentally unplugged it one time and I got a phone call from LifeFone asking if everything was all right because they got a sign that it wasn't working. And then I looked and I saw it was unplugged, so I told them that. I'm charged monthly for their service, but I haven't used it for any emergency yet.

It’s a good idea to have a medical alert device and my LifeFone does a good job. It has a button on it and if I get sick or if I need anybody, all I have to do is push that button and the doctor is out here. Sometimes the LifeFone people call me up and what they say don’t make a bit of sense. But that aside, I like my LifeFone.

My daughter bought LifeFone for me and I'm glad I got it. I'm living by myself and if something bad really happened, that would be the only way I could get a hold of somebody. I wear the pendant around my neck and I wear the other device on my left arm. And I lay it at the side of the bed at night. One time, the pendant detected a fall but I just stood up real quick and it thought I fell. Then the warning thing came on in the monitor and I reset it and then the operator came on and I just told her what happened. LifeFone is convenient and can be set in the center of the house and it picks up all the way around and I don’t have to move it all the time. I've had good luck with mine and I have recommended it.

My mom has fallen a few times and I feel good knowing that she has the LifeFone. They had very good reviews online and it was inexpensive. And I paid it off upfront, and they would give a refund if anything happened to her within the year. She has had it for a year and a half now, and she wears it around her neck and doesn’t even realize it’s there. And everybody from LifeLock has been nice.

I live alone and I'm 91, and I need a medical alert device. I have LifeFone and I have used it a few times. It's been mostly because I've accidentally pushed the button and I haven't had any serious problems since then. The representatives from LifeFone have responded very well and they've been wonderful and very understanding. I tell others about LifeFone and I have also mentioned it to my sister-in-law who has unfortunately passed away.

I'm 85 and I live alone so my son looked into medical alert services for me. He found LifeFone on the computer and that's what he got. Since getting the device, I have set it off a few times accidentally and their team's response time has been really fast. I wear the device when I'm out in the yard in case I'd fall and it works fine.

I'm living alone and so my my kids got a LifeFone for me. About a year ago, I tested it and their team's response was immediate. I have no complaints about it.

I was living alone and my daughter ordered a LifeFone for me. I feel very secure having it and I was very pleased with my experience with them.

Their reps know everything, were friendly and able to answer questions. The medical alert device fits into my lifestyle and comfortable to have on. I would tell my friends that LifeFone is fine.

I love my LifeFone. I live by myself and I’m 84 years old. I have fallen a couple of times, so it was a necessary thing. The LifeFone people have been most kind, even when I’ve hit the button accidentally. I had it go off one time in my house and I was out in my garage. I had my neighbor come running down asking if I was alright. I had accidentally hit the button but I didn’t hear it go off in the house, and they were immediately here. The only thing I am not happy with LifeFone is when they take the payment and they do not notify me. I only get a small pension and sometimes I don’t have $300 in my checking account.

My nieces decided that I needed a LifeFone because I would be 94 years old in a week and I live alone. They were concerned that I might fall and purchased it for me. I wear it religiously since I promised them that I would. I thought it was very sweet of them to buy it for me. We have it tested once in a while. I'm very satisfied with it. One time, I accidentally hit it and it scared me to death. I yelled so I apologized and the lady said that it was all right. She was very nice about the incident.

I wear a necklace from LifeFone and I'm well covered. I'm here alone at night, and so having my medical alert device is a logical thing to do and it helps, too. All is well and it's here and I use it if I need it.

The LifeFone device is like a necklace and it's easy to wear. Every month I call them to check in and see, and they know that I've called. I could also call them if I need anything. If my friends needed an alert device, I would tell them that LifeFone is great and just go ahead and get one.

My grandmother suffered a stroke some years ago and at the time she was staying by herself. As she progresses in age, we wanted to have someone with her. She also has a LifeFone, which she enjoys. She tests it once a month and some of the representatives will go on and ask her if there was a problem or something that she may be experiencing. Their demeanor is that of concern, but I have noticed that they've been slow to respond a couple of times. Sometimes they will be right on and then other times it's been a few couple of minutes or so. Other than that, LifeFone seems to be a helpful system. It's beneficial especially to seniors or those who are experiencing health challenges. We want to know that someone is there in the events that we aren't there to help our loved ones.

I have concerns about falling and my age, and I live alone. LifeFone has been wonderful. I wear the LifeFone around my neck and it's easy to use. Their team has been right there whenever I accidentally hit the button and the response time has been great. The device usually gets hit once in a while, and they tell me to check the it monthly.

I had fallen and I was down for eight hours three years ago. And luckily, my neighbor was home and he heard me yelling through the wall. He got the fire department and police department over. He called the landlord and let them know too. I ordered the system from LifeFone because eight hours was a long time to lie there because I couldn't get myself up. It has worked out fine when I've had to use it, except for the last time, they didn't tell the fire department where my outside key was. And so, my door got a little destroyed.

I live alone and I'm an old lady, and I've had my LifeFone for so long. I got it around my neck all the time and while I haven't had to use it, if I need it, I will push the button and get help. LifeFone is like a lifesaver. If I fall in the house or I happen to be outdoors and I fall, I'll push it and I will get a response. I bumped it against the sink once and it went off. So I went back and told them I had just bumped it against the sink. I would recommend it to one of my friends who probably needs it. And I'd tell her that it's a safeguard. In case she'd fall, she can push it and get somebody who comes on the line.

I live alone and I'm 90 years old. And my kids insisted that I get a LifeFone. I have hit it several times accidentally and it has gone off but sometimes it doesn't. One time, the sheriff came and said he had a notice that I was down. But I just had bumped the necklace and didn't realize that it was on. I've only had LifeFone come once. It was late at night and they came, picked me up, and put me to bed. And I feel safer with my LifeFone if I'm outside the garden. The main thing is to have it on your body all the time because you don't know when you might fall.

I've been living alone since my husband died and I'm old. I have a LifeFone and I can press the button and the LifeFone team would get the help for me if I need it in case I can't get to a phone or anybody. They react real quick. When I have an emergency, they'd call right away to see if I'm okay. And they're very polite. Others got to have it, too.

I like that my LifeFone makes me feel comfortable. And even though I have some help who sometimes spends the night with me, they still leave my device out where I can put my hands on it. In fact, it's positioned next to my bed. And when I'm in my house at night alone, I know somebody's out there to help me if I need it. I used the button on my LifeFone device, and the response was fast. I called the police and told them I thought somebody was loitering outside my window, and they were right here.

My daughter got LifeFone for us so that we have something here. Since we have it, I feel safer and if I need 911, they're very close and I just pick up the phone. When I pushed the button, they got back to me very quickly. It’s a good thing to have when I need it in an emergency.

LifeFone has been good. And the hospital people have been good, too. I used to have seizures so I got a LifeFone device, and I like it so far. I'm satisfied with what I got. And when I'm alone at night time, in case I've got a seizure LifeFone will know what to do.

My LifeFone fits beautifully into my life. I have the wristband and I wear it all the time. It’s very comfortable and it’s waterproof but I take it off to take a shower since I don’t want to risk it. I get excellent service from LifeFone and it’s probably within four seconds or even less when I push that button on my wrist that they’re on the line. Customer service would answer and ask if I'm all right.

I have been using LifeFone for about four months. A social worker helped me locate them. If I need it it’s there. Sometimes it goes off when I'm changing clothes and I don’t know whether I hit something I shouldn’t have. They come on the line quickly and then I let them know that it’s not an emergency. But I don’t know what to do with it in the bathroom. I don’t know whether to hang it on the chair or whether to hang it some place so I can get to it because I don’t want to necessarily keep it on while I’m bathing. But that’s no big deal so I don’t worry about it that much. And I would recommend LifeFone.

When I was moved here to Quincy Village and I signed in, I was given a LifeFone right away. They have it for everyone who is listed here in case we fall, so we can punch the button and get help. I bought the one around my neck but it was bothering me. I couldn't get my jewelry right in closing it, so I got a wrist one which I like better. I carry it with me all the time and I feel safe with it. I’m 96 and it’s very handy to have. I used it one time as I was chasing a roach in the house and spraying it as I was going in just behind the stairs. I didn't get hurt but I just couldn't get up again. They came immediately and helped me up, and they wanted to know if I was hurt or if I needed to go to the emergency room.

My family wanted me to be safe in case I fell and I'm alone in the house. I got LifeFone when I went to the hospital, and I've had it for almost five years. The response time is very good. I test it once a month at the beginning of the month and they're very pleasant when we interact. They also do what they have to do. I had an emergency one time and the police and an ambulance came. It's definitely a comfort and I never take it off. However, one time I switched from my device to something that's outside the house. I fell outside over something and the device was supposed to work, but it didn't. I wasn't happy with it, so I went back to the original one which is in the home. I would recommend LifeFone overall. Every older person should have it. I'd tell those at the senior center to get it if they don't have it.

I live by myself and if I fall, I can't get up by myself and can't walk. LifeFone makes me feel safe. It's convenient to wear. I've also had a good experience with their staff. However, I would have liked to have a unit that I could use outside of my house.

I’m in the house a lot. I have the LifeFone pendant and it's okay. The device is a good idea and it gives comfort, especially in the shower. But it seems to me that if it’s really an emergency, it takes them a little bit too long to answer.

I'm very unsteady on my feet and I use a walker. I've had a couple of falls and so, I needed a medical alert. I'm happy to have LifeFone. Two weeks ago I fell. I called their people, they answered right away, and they immediately called my son. He came home and everything was fine. I ended up in the hospital. I feel safe with LifeFone and it is nice to have. If I fell and I didn't have it, I could have called 911 but having LifeFone was better.

When I do my testing, a couple of girls seem like they’re a little bit irritated. I tell them that I’m just doing my monthly test like I’ve been instructed to do. They ask me if everything is okay and I tell them yes. But they question my calling. I’ve been in customer service my whole life. I supervise the employment insurance division for the State of Nevada and we monitored calls. I don’t know if LifeFone does it because they can playback these responses this team has when they get a call.

I’ve had LifeFone for years and it works very well. I wear it all the time and it is comfortable. Not often but occasionally, I hit the button in the night and the people at LifeFone have always been so nice when I tell them it was just an accident.

I'm 91 years old and I've had LifeFone for many years. My husband was deceased and my son was staying with me but he worked at night. I was by myself a lot of times and then I fell and broke my hip. I call them sometimes. Sometimes my grandkids were here and it went off. We have to get it straightened out. They were nice and they were right on the dot. They answered this the quickest and I've never had a problem that I can recall. I wear the device around my neck and it doesn't bother me. I wouldn't be without it if I can have it. I keep it all around my neck. I sleep with it and everybody should have it. I'm happy with LifeFone and it is one of the greatest things in older people. I would recommend it to anybody.

The LifeFone is a good piece of equipment and I've had it for quite a while. It does its job and I've been very satisfied with it. I used my device a couple of times like when I fell one time and I got a quick response. I've had a good experience.

My children wanted me to have this type of button. Getting myself a LifeFone was the most reasonable plan that I could find and it seems like every year they go up a little more so I’m shopping for the best price. But I have found that this one works just as well as the one I had for $35. It was $10 more a month for that phone. And this company seems to work just as well as the other one.

I’m 80 now, have almost no equilibrium and can’t stand on my toe. I’ve broken almost everything with different falls over the years and even fell right in the middle of the street one time. Also, I use a walker but sometimes I leave it in the car and I don’t use it in my home, and it’s concerning for me if I needed immediate assistance, so I got a LifeFone. I did some research and both my son and I felt Lifefone is a good medical alert service. I also felt that I needed it.

My daughter got me a LifeFone and she said in case I have an accident, I could push it for help. I called their team when it fell off and got disconnected, and they treated me fine. LifeFone is good for convenience and it’s there in case I need it.

I have LifeFone for three months now. I have some health issues and in case I have a fall and if nobody was here with me, I could call. However, they're not that great as I had trouble twice already. It rings one time and then I answer it, and it's already stopped, so I can't get calls. Still, I feel safe knowing that I am connected to them so I have peace of mind.

I fell and I was not able to get up. I was here by myself, had no way to get any help and I couldn't get to the phone so I ended up crawling and pulling myself across my living room and kitchen. That turned out to be a big thing for me so I got myself a LifeFone. I’ve tested it and when I dropped it by accident, their response was immediate. I feel safe having my LifeFone and I don't have the fear of falling like I have done in the past. I'm satisfied with it and I would recommend it to anybody that needs one.

My husband died a few years ago and I live alone. I have a heart condition, diabetes, and a lung disease. I had a small stroke a few years ago too and I couldn't talk, so a telephone did me no good. With the LifeFone medical alert device, I felt like I have somebody in the house with me and it’s very convenient. I sometimes get tired of it hanging around my neck. But, other than that, it has been good. When it had gone off accidentally, they called me and I was able to tell them it was accidental, and they were very nice about it. Then a couple of times I needed them, and I could not talk on the phone, they sent help right away in the middle of the night! They have been wonderful!

I’ve told about LifeFone to several individuals. I’ve had three spells of where I passed out and my son and my wife decided that I needed to take in some equipment if I’ll have another one and have to be totally by myself. I've had too many strokes and the family decided we needed to take precautionary measures. LifeFone would call to test if the device works and it has been satisfactory. I've got the GPS one hooked to my belt which doesn't bother me as I've gotten used to it. At night, I put the alert button on a necklace.

We've come to the point where the family realized that we needed help for safety reasons. We were concerned because my husband had fallen. He can't withstand his medication so he has to rely on me to help him stay balanced without falling. And I myself have fallen in the past on an icy driveway or walkway. The only sad thing that happened was I misplaced my LifeFone over a month ago and I cannot find it. I called LifeFone and they said it would cost almost $90 to replace it. I told them our resources aren't that great and I didn't feel I wanted to put that out. My husband had one for the wrist in the package and his neck phone was a little smaller than mine. It's white and mine was black. He didn't want to wear his though so what I did was to use his. I activated it with the master LifeFone here. I used it and it worked.

I'm up in my 80s and I like to be in a situation where if I have a bad fall and I can't get up, I can just press a medical alert button. I got a LifeFone and I'm satisfied.

My son got LifeFone for me in case I needed it. Like if I fell and somehow I couldn’t get up. When I've tested it, their response time took a little while, but not terribly long. When they responded, my interaction with them had been very good.

I can’t get up by myself if I fall so my daughter got me a LifeFone. I’ve had it for about two years now. I wear it around my neck but it is not comfortable, and I lay it on the dresser at night. It’s been a good experience and it makes my daughter less worried knowing that I have LifeFone.

I fell a couple of times because I have an issue with my blood pressure. I fell at home the day I left for North Carolina where my daughter lives and I also fell when I was down there. And so, I got myself a LifeFone. I have a balance problem too so I’m very careful now. I don’t walk on the grass anymore and I don’t do any gardening. I have it done. I accidentally turned it on one time and I spoke with a gentleman who was very nice. I also talked to a young lady once and she was very pleasant and knowledgeable. The device is sitting way in the back of one of my bookcases, and it’s plugged in. It’s a fine thing to have. I know it’s there and I’m happy to have it.

I was looking on the internet for medical response systems and LifeFone sounded like the best deal for what I needed. My wife has Alzheimer’s and I was concerned about her. We’ve had LifeFone for about six months now. I wear the bracelet and my wife wears the necklace, and the devices are fine. At night, sometimes I wear it and sometimes we leave it on the nightstand. One time, I called in and told them we were doing a test. They wanted to verify there was no emergency and I said, “Okay.” However, it was hard for the reps to understand us talking for some reason and I had to repeat what I was saying a lot.

My daughter bought LifeFone for my wife who fell one time downstairs. Then, they got one for me because I’d be alone. When my wife passed away, I kept mine and they turned in the other one back then. One time, the power went off. I was upstairs and the button went on then somebody called. The lady told me to push the button which I did and the emergency button went on. Then, the ambulance and police came to my house and the alarm in my house went off, too. It wasn’t my mistake. The lady I spoke to was friendly, though. I’m satisfied with LifeFone and when I go sometimes to the Senior Citizens, I’d tell those people who ask me they could get one, too.

I live alone and my daughter has worried less about me since I've owned a LifeFone. I wear it around my neck and it's comfortable. Even though I have hit it accidentally about four times. One time I hit it on the washing machine and another time it went off when I was making the bed so I try to keep it on the side. Each time I hit it they have always answered quickly and they were friendly, helpful and knowledgeable. I'm satisfied with it.

Getting a medical alert device was my son's idea. Also, the people in the hospital I ended up in said that I needed one at home. I live alone and they didn't want me to be alone. My son went ahead in getting LifeFone while I was still in the hospital and after I was out of the hospital, I was in a care center for two months. The device is not being used and I keep it on a tray beside my chair because I'm only five feet tall and it gets caught in my clothes. I also have a cat that sits on my lap about 80% of the day.

I fell three times so my daughter bought the LifeFone device for me. I've had it for four months now and I wear it in a bracelet. I tested it once and talked to a girl for five minutes and it worked out fine.

I live alone and my two sons urged me to get one of those medical alert things. I've had the LifeFone for seven months now and I wear the device on my neck. I take it off at night but it's very close still. I also test it once a month to check in and it goes fine. I press the button and somebody says, “Emergency! Emergency! Emergency!” Then I have to wait until someone gets on the line. My interactions with them have been friendly and they call me by first name. The experience has been satisfactory.

My son put LifeFone here for me because he thought I might need it since I'm very old. So far, it's easy to use, comfortable and convenient. I haven't used it yet because I'm a very healthy and happy person and live my life day by day but it is nice to have the device.

My arthritis was bad and I had surgery on my knees four years ago. I was also in the hospital due to a light stroke. Though I have my family close, I got a LifeFone. The one I have on my neck has given me security and I’m doing fine with it.

I'm enjoying my LifeFone. Their staff knew what they're talking about and they help me out a lot. Each month, I do my ticket thing and they fix and reset the unit for me without me having to ask them so I like that.

I've got the LifeFone around my neck and it works fine. I put a chain on it with magnetic things to hold it so I could get it on and off easily. Sometimes at night, I take it off and lay it right on my bedside stand. But, generally, I've got it on most all the time, except when it starts to be irritating. I dropped it the other day and they called right back. They wanted to know what was wrong and I told them that I was okay. Everything is fine and their reps have all been very nice. I'm happy and satisfied with LifeFone and my kids are relieved that I've got this. I live way out and they're afraid I'm going to fall and not have anybody to help me. It's a lot better now that I have this device. If I have problems, I can get it taken care of. I've got peace of mind and I feel a little safer having this with me all the time. I would recommend LifeFone to a friend.

My brother and I were both old and we got LifeFone so when we fall, we could use it. I wear the thing around my neck all the time and it gives me peace of mind to think that there will be somebody to help. I’d recommend it to a friend.

I have the one that's like a wristwatch and it's comfortable to use. I've used it for emergency and they responded quickly. Everything with LifeFone is fine.

My daughter was very concerned and she talked me into getting LifeFone. I slithered down once and I used it to get somebody to get me. They respond very quickly, especially whenever I drop the device and it goes off.

I’m 86 and I live by myself. I get around good but my daughter thinks I ought to have LifeFone so she got it for me. She paid it for a year in advance and added the extra deal that when I fall, it would go off. It was $350 for a year but LifeFone gave one year for free. However, it's a little bothersome to keep it and it went off a couple of times when I was in bed. When I turned over, it turned on and pushed it and they responded immediately. They woke me up a couple of times during the night, said it was alert and asked what was wrong.

I live by myself and I fall so I decided that I needed some way to get help. I got a LifeFone medical alert device and when I call to report something, it's working out fine. When I fall, I press the button and someone will answer. I'm glad I have it.

My LifeFone has been fine but it goes off even when nobody has touched it although their people had been very friendly. My daughter got it for me because I kept falling and now I can get a hold of somebody when I fall.

Rachel is aging and she got a LifeFone. She wears the necklace and takes it off when she showers. The people at LifeFone are courteous to her, and she'd recommend them.

We've had LifeFone for about three years now and it's been good. My wife had a stroke and my health deteriorated. I walk a couple of miles a day but I had a couple of falls. I fell twice in the house so I saw we had a local LifeFone agent and decided that I needed one. Having LifeFone gives my wife and I confidence that we could get medical attention quickly. Their service has been adequate and satisfactory. Everything they told and that I have experienced and asked for help has been forthcoming.

LifeFone was recommended to me by a couple of medical personnel. When I had a bad asthma attack where I fell on the floor and was breathing very badly, my aid who comes with me every day couldn't pick me up so she pressed the button on my LifeFone and people came and got me. I was satisfied with their response, the way they handled me and put me in the ambulance. The ambulance attendants put me in a wheelchair because I couldn’t breathe properly and I didn’t want to go on a stretcher. They took me to Mount Sinai Queens Hospital. They stood with me for a while and when I was finally attended to, it was quick.

LifeFone has been very good to us. My husband and I have used it a few times for different reasons, and it's taken us to the hospital. My husband was once out in front of the house, cutting down one of the branches on the tree, and he fell on top of the branch. He called LifeFone and they came. I didn't realize he was out there and the phone came on. However, the device is only within the area of the house and a few feet outside. If I'm walking or driving up the street and have an accident, it won't work.

It's good to know that LifeFone is there when you need it. I fell one night and I felt like I broke my foot and was bleeding. So, the first thing I did was push the thing around my neck and they called an ambulance. Then the neighbor that's hooked up with it came and we went to the hospital. Then when we had a power outage for a long period of time out here where I live, they called to find out what was the matter. Their response time was good and they were fine when I spoke with them.

My husband had a stroke about a year and a half ago so I thought it would be good to have the LifeFone. The problem is, he does have dementia and I worry if he will remember to press the button. But then, my daughter thought we both might as well get it since we’re older, so we both have one. My husband uses a cane, sometimes a walker, and one time when he fell, I used LifeFone to get the EMTs to come because I can’t pick him up. However, I was having some trouble with the one that I carry around with me. Some days it’s fine, but the other day, I was gone about six hours and when I came back, it had the green light blinking. But it also has a red light on which to me meant, it had to be charged. And I thought it’s supposed to stay charged for 24 hours. I had called them once before but they said nothing was wrong. But overall, the experience was okay.

LifeFone gives me the assurance that if anything ever happens, I just press the button and I get an immediate response from someone asking me if everything is all right. I’ve had to use them two or three times and the response has always been very prompt. They have been very satisfactory and effective in terms of doing what they said they’re going to do.

I had an accidental touch on the phone, which I didn't hear that I should answer. When I got back to the library, three policemen were waiting for me. Every time I bump it, they've always been there. They are really on their toes. I would have no misgivings about recommending LifeFone to anybody who is considering such. The equipment is operating fine though I have to adjust it so it's not near where the pacemaker is.

I'm diabetic and I have cancer and I got a medical alert device from LifeFone. The people at LifeFone are doing a good job. I'm safer now and I feel good about their product.

I have medical problems and I live alone so I carry my LifeFone button with me all the time, even in the bathroom. I'm very happy with it because they have saved my life quite a few times. When I have been in emergencies, they have helped. However, when I call LifeFone for help, sometimes they're prompt but sometimes they take a long time to answer back, which I have experienced twice when I was testing it because the operator takes a little while to answer back.

My LifeFone has been okay so far. It was a Christmas present from my sons four years ago and they pick up the tab every year. It’s there when I need it. I push the button, they ask what’s the matter and then I tell them. Then I've got the EMS and my son here. I've been more than satisfied so far and I feel fine about the service. The only thing I have a problem with are the phone and the boxes. It’s staticky, and the last time I used it, I could just about hear what they said.

I've had a fine experience with LifeFone. They are good and kind. Plus, they treated me well.

I have a bad heart and I fall down because I get dizzy, so I got LifeFone and it's been fine. I've had a very good experience overall and I would recommend them.

I have some problems with my legs. I had to spend some time in a nursing home for 10 months then I went to assisted living. I came back home then I had an agency that set me up and they got LifeFone. The people at LifeFone have been okay and I would recommend them.

I would recommend LifeFone to anyone who needs it. It was introduced to me by my sister-in-law. The medical alert is working fine and I feel safer at home especially when I'm alone. Their ream was wonderful as well.

Margaret had a medical alert device before she had a fall but when that happened, it absolutely made it imperative to get LifeFone. It’s wonderful and it works fine. She’s got another device on her neck that is connected with her phone system and it’s got number one and number two where one calls her son and one calls her daughter-in-law. LifeFone is what she uses if she can’t get them. She thinks it’s the greatest thing ever and she just feels secure with it.

I acquired LifeFone since I'd been falling, and I have had it for a couple of years now. I've used it a couple of times, and their reps have been very prompt. Overall I would recommend them.

LifeFone makes Bernice feel safe since she originally got it because she fell. Plus, everything worked out when and used LifeFone last time. Everything's good.

I have a good experience with LifeFone. I wanted to get a medical alert device since I fall and my husband can't pick me up. While the only time I talked to them was when I was down, they respond whenever I press the button.

My patient is very happy with LifeFone. It’s hard for her to move around quickly and she got it so that if she’s alone and something happens to her, it's easy for her to call somebody. Every time that she has needed the LifeFone team, they’ve been right there. There was one time when she had a new recliner and she fell forward. It happened when nobody was with her, so she called LifeFone and they came right away. She didn’t get hurt, but we have the chair down to the floor now so that won't happen again. LifeFone's been very helpful to her and it makes her safe. I would recommend it.

I've been having a problem of falling and it has happened a lot outside, that's why my daughter insisted I get a LifeFone. When I couldn't get up and pressed my button, they responded. They called and came in to help me. They also call me every month and the people have been excellent. It's been a very good experience.

I'm very old and I live alone, and having a LifeFone device was the right thing to do from my estimation. Their customer service is the best because they're very responsive and easy to understand. When I had an incident that I needed help with, everything was done very quickly and well. When I have a question or a statement, they're right on there and I don't have to wait. Everything is good and I had a very positive experience all around.

I take full-time care of my dad and I got the LifeFone so I could be gone from home for a short period of time and have peace of mind. It was a little touchy in the beginning in trying to figure out which system would work right for him, in getting different people at different times and not having them to tell me the same thing each time. But we figured it out and he's been using it for four years now.

My mother is living with us and she uses the LifeFone when we’re not here in the house. She also checks in with LifeFone every month and sometimes it takes a while, about a minute and a half, for them to pick up the phone. They don't know if it's a check until they get on the phone. I would think they would pick up pretty quickly. But other than that, it's easy to work with. She's a lot more confident now.

There's not much I can do with my age. I don't drive anymore and my eyesight and hearing are bad. I have a caregiver who comes three mornings a week, three hours each, and that has been a big help to me. I've been alone for almost 15 years since my husband died, but it was my son's idea to get the alert. I wear it around my neck sometimes and I don't sleep with it on. During the first week that I had LifeFone, my son told me I should wear it all the time, so I went to bed and rolled over on it. I'm about half asleep and they called me to ask if I was all right and I was. The reps have been helpful.

I live alone and my children said it was time to get something so, I got LifeFone. I do the testing whenever the light goes on and it's telling me that it's testing every so often and that comes through nicely. I had a couple of mishaps with little kids pressing buttons and the people at LifeFone were very kind about it. It gives confidence that if I'm out in the garden or wherever I'm at around the house, if something happens I can get help. I wear my medallion and I take my travel thin with me when I go out. It’s there, I'm happy to have it and I would recommend it.

We're grateful for the peace of mind that LifeFone offered us knowing we can get help very rapidly. Our son-in-law was the primary mover in arranging for it. His mother was incapacitated and almost burned her house down. Fortunately, they had LifeFone and it picked up the problem with the fire and got the fire department there before she even knows the place was on fire. I figured that somebody must be on the ball and monitoring that stuff so I said that it was a good idea and we signed up for it. My son-in-law tested it from the upstairs bedroom to the main floor where the equipment is located and the operator could hear him just fine. It was a concern because when we initially got it, I was sleeping upstairs and my husband was on the main floor, but now the situation has changed when I was unexpectedly hospitalized.

My nephew gave me LifeFone as a gift. I was assured that I didn’t need it but I did. Since the box arrived I have communicated with them because I had a couple of questions installing, checking and connecting it to a telephone and they were very good. Their reps were friendly and nice. One time I fell in the bathroom and I had a message on my machine but I could not hear the rep because I was not that close to the terminal. He said, “If you can hear me and you don’t need help give us a call and let us know. And if we don’t hear from you we will call 911.” And I could not call them so they called 911 and they came right away. The LifeFone worked beautifully and I was very grateful that I had it.

The people at LifeFone have been very cooperative and reliable. They're right on the button. I could be in another room and they still could hear me, which is very good. I've been running to the hospital quite often and I've been using them for a long time. I told them when I signed up that it was a recommendation from a friend of mine. They did very well. I can't complain. Even during those times when I fall and I told them to just call my neighbor, I don't need paramedics, and they called my neighbors. I have recommended the company (and they have been using LifeFone) because I've been very pleased.

I've had my LifeFone for two years now and I wear it around my neck. I used it the other day when I got really sick and have to have the ambulance down here. Sometimes, I don't have to call unless I have to have ambulance down here. In fact, last week when I got out the hospital, I stepped out the bed that morning, I fell all upside the wall on my nightstand and messed my shoulder and my arm up. I was sore. But they came down and took me to the hospital. They were so nice. Also, the device comes in good if anybody tries to break in. If that happens, I will smash that button which is just right up on my nightstand beside of my bed where I lay it when I go to bed. I'm satisfied with my LifeFone. It was nice to have and I only pay $29 a month.

When the device in my 93-year-old mother's didn't work, customer service couldn't refer me to their tech support because they don't work weekends. So I called them again during the week and they ended up sending me a new device... which worked but wouldn't connect to the pendant, which they couldn't troubleshoot because it was the weekend. So it's been a week for my mother without no safety net. If I could get out of my contract, I would, because this is unacceptable.

I'm alone and have fallen several times, and I can't get up once I'm down. Both times, I needed to get to the hospital. I'm alive, but there were things like I was bleeding and it couldn't get stopped from a fall. I pushed the button on my LifeFone and they come for emergency. I'm very satisfied and I don't know what I'll do without it. I would recommend LifeFone to a friend.

My daughter put a LifeFone medical alert device on me and I like it. Sometimes, I’d be at home by myself in the daytime and she wanted me to have it on. It has been good since I've had it and everything has been working out right for me.

I live by myself and I have some issues sometimes. I fell a time or two and wouldn't have been able to get up if I haven’t been close to a cabinet that I could open and push at my end. Someone in my family got me LifeFone and I've been satisfied with it. I wear my LifeFone chain around my neck all the time -- day and night. I don't even take it off when I go to bed. I feel safe and I'm very satisfied with LifeFone because if something should happen to me I could get help through that. I certainly recommend LifeFone to a friend.

I'm 83 years old and I live alone. I've had LifeFone for four years now and it functioned very well. Unfortunately, I was completely unconscious so I couldn’t press it but luckily, somebody was with me and she pressed it. The EMS came out and it functioned very well. It's a little disturbing though that it only works at home so I was thinking about exchanging it to one that works everywhere. Nevertheless, it gives me a certain sense of security at home.

I'm getting older and I've fallen, and I figured that it was time that I needed to get a LifeFone medical alert device. The price was another reason for my deciding to buy one. The people at LifeFone have been very polite. I've called several times and they've always answered my calls, and I like that.

I live alone and I’m fearful that I wouldn’t get help if I needed it. I'm glad I have LifeFone. I rely on it and it gives me a sense of security. I've used it a few times and it has been a lifesaver. Once I got locked in the bathroom and I couldn’t get out because the door was stuck and they came and opened the door. Other times I've fallen and I couldn’t get up so they came and they helped me up and in another time they took me to the hospital. I had a good experience with LifeFone.

One of my daughters decided I should have a medical service device. She checked around, thought LifeFone was the best, signed up for me and asked me to put it on my credit card. It has worked well and I'm one of those people who ignore a lot if I don’t need to. In fact, I was talking with some younger friends this week and said I could have used LifeFone because I had a nasty fall but I prefer working things out myself if I can and that’s what I did. I was able to get myself up and get to a phone and the other time, I could get to a phone easier. In both cases, I was very pleased that I had this thing around my neck and I knew it was there for me to use. I would use it if I needed to, but I like to be able to handle things myself.

I use my LifeFone and they said that the box covers the whole apartment but it only covers two doors next to it. Also, if one has a TV on then it doesn’t show. I rang it and kept my mouth shut then they asked if I needed help and if I'm all right. I didn't answer and they said they'll have people come out. Then they came quickly. All in all, I feel wonderful and I’m happy with my LifeFone.

My mom's 92 years old and lives by herself. So when somebody recommended LifeFone, I looked into it through ConsumerAffairs. The LifeFone gives a little peace of mind and my mom’s very happy with it. It went off a few times when my mom bumped into something and they called right away. Thank God she hasn’t used it for any medical situation but it’s good that whenever she drops it or knocks into something it goes off automatically and the team is very responsive. They’re good people and excellent to deal with.

LifeFone is the first help button I purchased and it’s fine. I have an aide so I don't really have to use it all the time. I would recommend it to someone.

LifeFone is the first medical alert device I had. I’m elderly and I had to use it. It is easy to carry around and easy to use. But I think the price has gone up. However, they take care of me and I have less worries now.