LifeFone Reviews

I had a very good experience interacting with the reps from LifeFone. They answered all my questions. I liked the discussion I had with them and found the price of their device and service acceptable. Thus far, I'm satisfied with LifeFone.

My father is 95 years old and I feel 100% better with him having this LifeFone device because I know if he falls or if he doesn’t feel well, all he has to do is push that button. We’re quite happy with it. Before I purchased it, I did quite a bit of research and their program seemed to have the best reviews for the quality of coverage and the amount of money. The people there were great too. They were knowledgeable of their product and they answered every question. Before we disconnected, they even wanted to make sure that I understood everything that was discussed about the product. I couldn’t ask for a better customer service. It was excellent. And if I have any questions, I don’t think twice about picking up the phone, calling and asking.

I live by myself, I’m 95 years old, and I got two bad legs. I use a walker to help me around. My son got a LifeFone device for me. When I test it, the response time is okay. I would recommend LifeFone.

I press the emergency button to check it and see if the LifeFone people would answer, and it has been fine. They told me to do that once a month and when I apparently forgot to do it one month, they called me, which was good. My interactions with them have been very good as well. They sound professional yet interested. I've told others that they should really get a LifeFone. If you're concerned at all, you should. As for me, I decided to get a medical alert device because of my age. People were also saying that I really should have one because I live alone. Now, I feel more comfortable knowing that if I don’t feel good, I can call LifeFone if I need an ambulance.

I appreciate LifeFone's patience and their help when we needed it. My mother is doing fine with her LifeFone device. The people at LifeFone have always been helpful and they were very patient answering my questions, and changing over to LifeFone was very easy. We had another system before and we were having problems with it. My mother was living by herself, but she isn’t now. Still, she wears her LifeFone device every day. She hasn’t needed to push her button for help, but it gives all of us a sense of security to know she has it.

My son and daughter-in-law both work and many times I'm here all alone. And sometimes I have a slight imbalance and I'm on oxygen all the time. So I got a medical alert device from LifeFone as a safety precaution, especially if I'm in the shower and they've already left to work. I tried it one time when we had a power outage. LifeFone's team was nice and my experience with them was good. I called them back quickly and said that it was just a test. But if you really needed help and you pushed the button, then they'd send someone to the house. I wear the device all the time except when I lay down and go to bed at night. It's comfortable and a good thing for an elderly person. We've recommended it to a neighbor and she got it since her husband passed away several months ago.

I'm 90 years old and I just got home from the hospital with pneumonia. My kids set up my LifeFone. They wanted me to have something here that would be quick for me. I have the device either around my neck or it's on my walker. I feel good that my LifeFone is here in case I need it. It's very handy and others should get it.

If you are considering a medical alert service, I suggest LifeFone. Their device keeps me more alert. I had broken my hip so I have to use a walker when I walk. I have fallen several times, so my daughter suggested that we get LifeFone. My interactions with their people have been perfect and very real. I dropped the device a couple of times and they responded quickly.

I’m very satisfied with LifeFone. I accidentally leaned on my device a couple of times and the buzzer went off, and LifeFone's team responded immediately. I also have a thing on my door where some people can get in in case my door is locked.

I had really swollen ankles and that set me back a little bit. My legs were swollen and sore and although they are a lot better now, I wouldn’t be in my position that I am now, in terms of being very cautious, if I hadn’t had those swollen legs for such a length of time. Every once in a while, I also get cold. Then I lay down and get warm again. My daughter is kinda in charge of me and she thinks LifeFone is necessary. She thinks I should do this or I should that. So I go along with most of what she says because she does have my concerns. She speaks with the LifeFone team with me when she comes at times. And I use the device as much as I can, such as when I go out. Sometimes I forget to put it on. But she really tells me not to forget to put it on. And I’m well-satisfied. In fact, I’m feeling good about it now that I have found ways to get around. I have also told friends about it.

I have a son and a daughter who were very insistent that I wear a medical alert device. They picked one from LifeFone and I wear the device around my neck. One time I was over at my sweetheart’s house and I got a bad pain in my lower abdomen and on my left flank. I pressed the button and I found out that the phone only works if I’m home. It has a very small range. So, I forgot that and waited for the sweetheart to come home from church, then she called up 911 for me. So, when one of the kids who put me into this thing comes to visit me, I will ask them to look into a different thing I could wear that has more range. Other than that, I’ve called twice and checked the battery and there's always somebody there.

I work and my mother needed protection. LifeFone was the quickest one that responded to our need. We requested their services and so far, it’s been okay. We've had it for a year and when we’ve tested when we called, there has been no problem at all. I feel good knowing that my mother has the device and if she presses the alert, somebody’s gonna answer. And if there’s an emergency, at least there’ll be some way somebody is gonna get here and help her. Also, I’m gonna get called, so I can move with her. So far, the service we’ve gotten has been good and it’s been quick. Even when we test the system, there’s a quick response. I would recommend LifeFone to my friends.

My son wanted me to get a LifeFone device being that I’m alone, and he said it would be a security for me. I wear my device around my neck and I have it on all the time. I've had it for seven months, and I feel secure knowing that I have it. I had fallen one time, and my son said, “You should have called LifeFone.” I was in a room, so we tested it from another room to see if they could still hear, and they said they could.

I'm getting old and I got one leg and can't get around. I got my LifeFone from a recommendation of somebody that had it before me. Their reps answered all of my questions and explained everything to my liking. Everything is fine and I’m 100% satisfied so far. They’ve been very nice to me.

I had a stroke and my children didn't want me to stay alone. My son thought that they would feel better if I had the medical alert button. He got me the LifeFone pendant and my children feel more comfortable knowing that at least I have something. The people at LifeFone have been very good when the alarm goes off because we inadvertently press the button. I dropped my pendant on the table yesterday, and the alarm went off. Someone called me right away to ask if I needed help, and I apologized for that. So he said he would take that as my monthly checkup. I’m glad I have it. I'm very satisfied.

I would get uncontrollable seizures, so my kids had to call 911. I got LifeFone so at least help would be on the way. My only concern is that sometimes I lose electricity or the system goes down and they don’t call right away to say my system is disconnected and they're not receiving any information. They would call me the next day when the system is already back up and running. So it would be nice to know if the system goes down. It has a battery backup of at least seven days so that it shouldn’t interrupt communication with their services, for them to give me that type of phone call. I know my kids have jumped on me, pulled the LifeFone thing around my neck, done all kinds of stuff, and it hasn’t gone off. It would probably go off if I’m falling down back and forth, having a seizure, but I don't know how to set this. But as far as their reps they have been professional.

My four kids decided that because I'm 91, I should have LifeFone. It's comfortable to wear and it has been going well but we had a little trouble. It went off at times when I didn’t want it to go off. One time, I was putting on my soft pajamas, and it went off. I didn’t understand it so I told my daughter-in-law, Jane. She called LifeFone and they said sometimes the device is very sensitive and maybe I bumped something, and I did not bump anything. But lately it hasn’t been going off at odd times. LifeFone gives me a sense of security. However, I have a friend who said there are better medical alerts than I have and there are some out there that keeps you safe even on a trip. I don't have GPS on my device and it may not be enough, so I wonder if I should get hooked up with a different company

I fell in the tub. I was leaning on the soap dish and the soap dish came out of the wall with quarter of the wall, so I fell. I didn't hurt myself but I ended up on the floor and I couldn't move. Nobody was in the house and the ones that were up here didn't hear me. I was calling for help for about over an hour. Finally, my landlady came home and I yelled for her and she came right down. The tenants came down and they wanted to pick me up. I said I didn't want anyone to pick me up but the police because the tenants all had back troubles. The police came and they got me out of the tub in no time at all. I didn't hurt anything, but it was a terrible experience. The cop said I gotta get a LifeFone because I wouldn't have waited five minutes if I had that.

I'm having a good experience with LifeFone but their response is not as rapid as I expected. They said it takes about almost a minute for a response but that’s long if you’re unconscious. It should be at least 30 seconds. But LifeFone is an improvement compared to what I had before as far as the equipment is concerned. The other service I had before changed hands and they won’t improve the price of the service, so I wasn’t too happy with them after they had the changed. The service of LifeFone is also better. When there was a storm I didn’t have the power afterwards, so I think the storm must have done something to the LifeFone box, but they were quick to send me another box. I am living by myself and since having LifeFone my family feels better

My husband died in January and I live alone. I have my IT band in my right leg and I get shots in my back every couple months. It's completely worn off and I have to use a cane and step real slow, and sometimes my legs give it out. I got a LifeFone after I fell the last time. Recently I was in the kitchen and I tried to hold onto the counter, and my legs gave out. The team that came was wonderful. They got me off the floor and in bed. They also made sure my dogs were okay.

I had a serious illness and my adult children insisted that I get a LifeFone device. I am in an adult living center and we have our emergency pole chain so I don’t need it but they feel better about it. I just have it taken out of my checking account every month and I don’t worry about it. It goes around my neck first thing in the morning and then, when I go to bed at night, it goes around my wrist. Occasionally, I forget and take it off and throw it over on the dresser and it goes, “Emergency! Emergency!” and I jump out of my skin and I push the button and say, “No, false alarm.” If I don’t get to it quickly enough, someone comes on.

I wear my LifeFone when my caregiver is not here. I've tested the button and their response was quick. When somebody came on the line, they were very easy and comfortable to speak with. I wear the device around my neck and sometimes, if I bend over to tie my shoelaces, the thing would flop on my chest which would set off the alarm. And that has happened maybe five times.

I have the LifeFone wrist bracelet that I wear most of the time and somehow I bumped it and turned it on. It took me 45 minutes to get that thing turned off. They just kept calling my kids and there was nothing wrong with me. That was upsetting to me because I couldn't figure out what I had done, but somehow, in my sleep, I had bumped that button. But that's my only complaint about it. I live by myself out in the country and my kids are happier since I've been using LifeFone so that makes me happy.

I've set my LifeFone off a couple of times and their reps came through on my device. I would tell everybody to look into the LifeFone system to see their preference since everybody has their own thing. For a person on fixed income, the price is a little high. Nonetheless, I'd recommend them.

We bought LifeFone from where we used to live and I've had it for several years now. My daughter got it for us because we were both up in age and not as steady on our feet as we should be. When my wife fell, LifeFone got the medical people here and took care of her in a reasonable response time.

I live alone and it gives me peace of mind and it comforts me that I have my LifeFone and knowing I’m protected in case something happens. I’ve spoken to a couple of people for advice on how to use it and they were helpful and it’s easy to use once installed. I’ve tested it once and their response time was good.

After returning device to LifeFone, no information about a possible credit could be obtained. Left many messages with phone number. No return call ever. After finally getting thru after three weeks, they could not provide any information - they assured me that an email would be sent in 24 hrs. None received. Called today again - after 3 1/2 weeks - left a message again. Oy Vey - not very good customer service.

I’m on a walker all the time because my heart skips a lot and so I have to be careful not to fall. I feel so much better with LifeFone. I didn't wanna stay by myself and this was uneasy until I got the LifeFone. Their reps were very helpful and they tell me exactly what to do. It was a very pleasant experience and I have recommended LifeFone to people.

Two friends recommended LifeFone, so I got the medical alert system. My interactions with the people there have been fine. I've tested my help button every month and the LifeFone team has responded within seconds. Also, there was one time that I must have turned over and hit the alarm during the middle of the night and they came through, then I answered right away and everything was fine.

I’m a person that had polio when I was young and I’m now finding myself unable to get around the house quickly. And I fell a couple of times and laid on the floor for more than eight hours. I live alone so I needed some assistance or some way to get assistance. The people at LifeFone seemed to be very helpful. I got my products and they worked. I tested a deal on the machine monthly, but their response time the last time I tested it was really long. It seemed it was much longer than the other two times I did it. But so far, I would recommend LifeFone.