LifeFone Reviews

I have a son and a daughter who were very insistent that I wear a medical alert device. They picked one from LifeFone and I wear the device around my neck. One time I was over at my sweetheart’s house and I got a bad pain in my lower abdomen and on my left flank. I pressed the button and I found out that the phone only works if I’m home. It has a very small range. So, I forgot that and waited for the sweetheart to come home from church, then she called up 911 for me. So, when one of the kids who put me into this thing comes to visit me, I will ask them to look into a different thing I could wear that has more range. Other than that, I’ve called twice and checked the battery and there's always somebody there.

I work and my mother needed protection. LifeFone was the quickest one that responded to our need. We requested their services and so far, it’s been okay. We've had it for a year and when we’ve tested when we called, there has been no problem at all. I feel good knowing that my mother has the device and if she presses the alert, somebody’s gonna answer. And if there’s an emergency, at least there’ll be some way somebody is gonna get here and help her. Also, I’m gonna get called, so I can move with her. So far, the service we’ve gotten has been good and it’s been quick. Even when we test the system, there’s a quick response. I would recommend LifeFone to my friends.

My son wanted me to get a LifeFone device being that I’m alone, and he said it would be a security for me. I wear my device around my neck and I have it on all the time. I've had it for seven months, and I feel secure knowing that I have it. I had fallen one time, and my son said, “You should have called LifeFone.” I was in a room, so we tested it from another room to see if they could still hear, and they said they could.

I'm getting old and I got one leg and can't get around. I got my LifeFone from a recommendation of somebody that had it before me. Their reps answered all of my questions and explained everything to my liking. Everything is fine and I’m 100% satisfied so far. They’ve been very nice to me.

I had a stroke and my children didn't want me to stay alone. My son thought that they would feel better if I had the medical alert button. He got me the LifeFone pendant and my children feel more comfortable knowing that at least I have something. The people at LifeFone have been very good when the alarm goes off because we inadvertently press the button. I dropped my pendant on the table yesterday, and the alarm went off. Someone called me right away to ask if I needed help, and I apologized for that. So he said he would take that as my monthly checkup. I’m glad I have it. I'm very satisfied.

I would get uncontrollable seizures, so my kids had to call 911. I got LifeFone so at least help would be on the way. My only concern is that sometimes I lose electricity or the system goes down and they don’t call right away to say my system is disconnected and they're not receiving any information. They would call me the next day when the system is already back up and running. So it would be nice to know if the system goes down. It has a battery backup of at least seven days so that it shouldn’t interrupt communication with their services, for them to give me that type of phone call. I know my kids have jumped on me, pulled the LifeFone thing around my neck, done all kinds of stuff, and it hasn’t gone off. It would probably go off if I’m falling down back and forth, having a seizure, but I don't know how to set this. But as far as their reps they have been professional.

My four kids decided that because I'm 91, I should have LifeFone. It's comfortable to wear and it has been going well but we had a little trouble. It went off at times when I didn’t want it to go off. One time, I was putting on my soft pajamas, and it went off. I didn’t understand it so I told my daughter-in-law, Jane. She called LifeFone and they said sometimes the device is very sensitive and maybe I bumped something, and I did not bump anything. But lately it hasn’t been going off at odd times. LifeFone gives me a sense of security. However, I have a friend who said there are better medical alerts than I have and there are some out there that keeps you safe even on a trip. I don't have GPS on my device and it may not be enough, so I wonder if I should get hooked up with a different company

I fell in the tub. I was leaning on the soap dish and the soap dish came out of the wall with quarter of the wall, so I fell. I didn't hurt myself but I ended up on the floor and I couldn't move. Nobody was in the house and the ones that were up here didn't hear me. I was calling for help for about over an hour. Finally, my landlady came home and I yelled for her and she came right down. The tenants came down and they wanted to pick me up. I said I didn't want anyone to pick me up but the police because the tenants all had back troubles. The police came and they got me out of the tub in no time at all. I didn't hurt anything, but it was a terrible experience. The cop said I gotta get a LifeFone because I wouldn't have waited five minutes if I had that.

I'm having a good experience with LifeFone but their response is not as rapid as I expected. They said it takes about almost a minute for a response but that’s long if you’re unconscious. It should be at least 30 seconds. But LifeFone is an improvement compared to what I had before as far as the equipment is concerned. The other service I had before changed hands and they won’t improve the price of the service, so I wasn’t too happy with them after they had the changed. The service of LifeFone is also better. When there was a storm I didn’t have the power afterwards, so I think the storm must have done something to the LifeFone box, but they were quick to send me another box. I am living by myself and since having LifeFone my family feels better

My husband died in January and I live alone. I have my IT band in my right leg and I get shots in my back every couple months. It's completely worn off and I have to use a cane and step real slow, and sometimes my legs give it out. I got a LifeFone after I fell the last time. Recently I was in the kitchen and I tried to hold onto the counter, and my legs gave out. The team that came was wonderful. They got me off the floor and in bed. They also made sure my dogs were okay.

I had a serious illness and my adult children insisted that I get a LifeFone device. I am in an adult living center and we have our emergency pole chain so I don’t need it but they feel better about it. I just have it taken out of my checking account every month and I don’t worry about it. It goes around my neck first thing in the morning and then, when I go to bed at night, it goes around my wrist. Occasionally, I forget and take it off and throw it over on the dresser and it goes, “Emergency! Emergency!” and I jump out of my skin and I push the button and say, “No, false alarm.” If I don’t get to it quickly enough, someone comes on.

I wear my LifeFone when my caregiver is not here. I've tested the button and their response was quick. When somebody came on the line, they were very easy and comfortable to speak with. I wear the device around my neck and sometimes, if I bend over to tie my shoelaces, the thing would flop on my chest which would set off the alarm. And that has happened maybe five times.

I have the LifeFone wrist bracelet that I wear most of the time and somehow I bumped it and turned it on. It took me 45 minutes to get that thing turned off. They just kept calling my kids and there was nothing wrong with me. That was upsetting to me because I couldn't figure out what I had done, but somehow, in my sleep, I had bumped that button. But that's my only complaint about it. I live by myself out in the country and my kids are happier since I've been using LifeFone so that makes me happy.

I've set my LifeFone off a couple of times and their reps came through on my device. I would tell everybody to look into the LifeFone system to see their preference since everybody has their own thing. For a person on fixed income, the price is a little high. Nonetheless, I'd recommend them.

We bought LifeFone from where we used to live and I've had it for several years now. My daughter got it for us because we were both up in age and not as steady on our feet as we should be. When my wife fell, LifeFone got the medical people here and took care of her in a reasonable response time.

I live alone and it gives me peace of mind and it comforts me that I have my LifeFone and knowing I’m protected in case something happens. I’ve spoken to a couple of people for advice on how to use it and they were helpful and it’s easy to use once installed. I’ve tested it once and their response time was good.

After returning device to LifeFone, no information about a possible credit could be obtained. Left many messages with phone number. No return call ever. After finally getting thru after three weeks, they could not provide any information - they assured me that an email would be sent in 24 hrs. None received. Called today again - after 3 1/2 weeks - left a message again. Oy Vey - not very good customer service.

I’m on a walker all the time because my heart skips a lot and so I have to be careful not to fall. I feel so much better with LifeFone. I didn't wanna stay by myself and this was uneasy until I got the LifeFone. Their reps were very helpful and they tell me exactly what to do. It was a very pleasant experience and I have recommended LifeFone to people.

Two friends recommended LifeFone, so I got the medical alert system. My interactions with the people there have been fine. I've tested my help button every month and the LifeFone team has responded within seconds. Also, there was one time that I must have turned over and hit the alarm during the middle of the night and they came through, then I answered right away and everything was fine.

I’m a person that had polio when I was young and I’m now finding myself unable to get around the house quickly. And I fell a couple of times and laid on the floor for more than eight hours. I live alone so I needed some assistance or some way to get assistance. The people at LifeFone seemed to be very helpful. I got my products and they worked. I tested a deal on the machine monthly, but their response time the last time I tested it was really long. It seemed it was much longer than the other two times I did it. But so far, I would recommend LifeFone.

My health is bad. I was in the hospital and my daughter made arrangements for me to have LifeFone. I feel safe with the device because of the testing being done once a month. They respond right away and I'm satisfied. So sign up with them.

I'm satisfied with LifeFone, and I'd advise family and friends to also get one because they would be more safe having it.

I’ve had open heart surgery and my breathing is bad. My daughter who works at a hospital in Elyria, Ohio ran across an ad for LifeFone and that led to my getting their medical alert device. She has taken care of speaking with the reps. The device has been very good and now I’m down to just using it at night. I would recommend LifeFone to a friend. In fact, I’ve told three friends that having their alert device is nice and convenient.

I've tested the LifeFone device from time to time and the response time has been pretty good. I was originally given something around my neck to wear, but it would be safer if they would also give me the wristband. But my son told me that I only have a choice of a wristband or around the neck. The major drawback to the whole unit is that it's not good outside the house. But it's okay and I've lived with it. I'm home most of the time anyway, and I feel slightly safer having it.

My LifeFone gets tested every two weeks and it has been very, very good. They respond immediately and I've had very good interactions with them. I just recommended LifeFone to my neighbor because their health has put them in the situation where they need that kind of back-up.

I always have the LifeFone on my wrist or around my neck or in the TV room, and having it makes me feel more confident.

I'm 87 and I have little heart problems. My kids took up LifeFone for me and it's been good for what I've done with it. I check in with LifeFone every 30 days and it seems to be good.

The people at LifeFone were nice and very receptive. I have accidentally pressed the button a few times, and their response was loud and fast. I told them that it was an accident and they were not bothered at all by that. The device hangs down and I've tried making the neck piece smaller so it didn't hang down far, but I would like to know if there was some way that it wouldn't go off as easily because that turns me off of wearing it.

Knowing other people fell led me to get a LifeFone, and everything was good. It is convenient and I have been very satisfied. I would recommend it.

I had a corrective surgery and then my kids made me get a medical alert device. Having a LifeFone is good so far. It’s an extra added comfort. Everything seems to be going the way it should be and the LifeFone people I've interacted with were efficient and not overly friendly, which is fine.

I’m glad I have a LifeFone with me as I needed something for emergency. I had an emergency before and didn't have it so I got it. However, in the last month or two, they appeared a couple of times at my apartment building and said I’d signaled them. They didn’t actually get up to my apartment, and I really didn’t think I’d signaled them unless I accidentally pushed the button. Still, I wanna keep it because it’s there if I need an emergency help. The LifeFone people I've spoken to were fine. I would recommend LifeFone and I would tell others where they could get in touch and make their judgment.

I have a 91-year-old mother who was widowed and she still lives on her own and I live 200 miles away. And for my peace of mind, I got her a medical alert system from LifeFone. We love LifeFone. It gives me a great sense of security. We know that it works because we found out from trial and error. My mom is also hard of hearing and one day, she had her hearing aids out and she was brushing her teeth and her necklace was bumping against the sink and she didn’t realize it. She also didn’t hear the voice talking to her because she did not have her hearing aids in. And when she walked into the living room, the EMS and the police were there. It was a good experience because we knew it worked. My mom lives in a small town of 700 people, so the police department and the EMS were really excited to see how that system worked also because they had never witnessed it. So, it was a good test run for everybody.

The people at LifeFone have been very professional and I've had great interactions with them. My children decided that I should have a medical alert device. I had flipped out of a chair when I was visiting and they gave this LifeFone to me on my birthday. I live by myself and I can’t drive, and it certainly made me feel more secure. I know I can get help if I need it, and that’s been a great comfort for me. Also, my children are happy that I have it. The only thing is I usually wear the bracelet on my arm, which has been great but I don’t wanna get my skin irritated, so I thought, “Well, I need to take it off at night and use the necklace at night.” I am a very restful sleeper and every time I wear the necklace, I manage to turn on the LifeFone and that was not good. So, I do not do that anymore. I continue to use the bracelet.

My husband had a stroke in January of 2017 and his balance and mobility were compromised. We felt it would be safe for him to wear a medical alert device in case nobody would be with him and he would fall. We got a LifeFone device and I’m very pleased with it. When we needed it, it performed as expected. We had an emergency very soon after we first got the service and everything went very efficiently. Since then, we’ve only used the device to test it, which all worked out fine. I would definitely recommend LifeFone. In fact, I got it because a friend of mine recommended it.

I had a heart attack three years ago. I can fall easy and can’t get up because I’ve got two artificial knees so I needed a medical alert device. I had to call 911 to get up because my husband couldn’t pick me up. I had to have my feet straighten out and picked up that way. My LifeFone is real sensitive. One time I dropped it below the shoulder and it set it off. Another time, I was carrying a pair of shoes and it set it off. Then I was taking off a blouse the other day and I got a hold of the string too and it slid down to the rug at the side of the bed and that set it off too. However, the people at LifeFone have been friendly and helpful. I would recommend it.

My father passed away and my mother still lives in the house. I wanted her to have some safety in the house and she’s also unstable on her feet so I got her a LifeFone. Since then, I feel much better and she’s completely comfortable with it, too. She has used it before and LifeFone's response time was right on. We are very, very happy with LifeFone and they’ve always been very polite with us.

Before Cathy’s husband passed away, they needed a medical alert service so Cathy got the LifeFone. She has used it several times and the response was pretty good. Also, the reps were all nice and courteous. She wanted the device on the wrist and so she wears it now along with the necklace.

Every time I’ve called LifeFone to test my device out, it seems like it takes a long time. It takes at least a good minute, but the reps have been friendly and professional. I’ve had LifeFone for almost a year. My daughter thought that it would be a good idea since I’m 92 years old. She said I might fall and the LifeFone would be something that would help me. However, once I get out of the house and 300-foot away, it doesn’t do me any good unless I pay more money and I get something that has a GPS.

My LifeFone works fine and I’ve had it for over a year. I live alone and I’m 86 years old, and my bedroom’s upstairs, too. I'm glad I've gotten LifeFone. It’s somewhat a safety device. I push the button every month and let the people at LifeFone know that it’s still working. My cat set it off twice, but they were very nice about it. They answered immediately as well. I’m very satisfied and I would recommend LifeFone.

I have had a couple of accidents with my LifeFone device two different times. I dropped it one time and another time, the lady that comes and cleans the apartment dropped it. The person who answered on LifeFone's end of the call was very good. They asked me if I needed any help and if I was all right. In fact, a couple of times I've used that particular call as my once a month that I'm supposed to, and I haven't been doing it properly, but everybody's been very good. They speak to me then said, "We'll take care of it right away." Everything is fine.