ADT Medical Alert Reviews

I took ADT Medical Alert because I'm very well-satisfied with the Home Security I have. My sons and I agreed that it was a good company to work with and I got perks with them. I'm starting off with the basic and if I think I'm headed for more problems, they told me I could upgrade it at any time. And it was no contract. They made it sound like if I changed my mind and I went into assisted living and maybe I didn't need it, it would be no problem returning it. I like their policy. Also, one thing I was impressed with was I called and ordered it one morning and I spoke to the girl for about an hour. She was so kind. Then, the device came the very next day after I ordered it. I would recommend ADT.

I called Medical Guardian and I did not like the way the salesperson talked. He was very pushy and did not give me the information I needed. I called Life Alert and they sent me a brochure. Then my daughter said since I got ADT security, just get an ADT Medical. I haven't used it, thankfully. I'm supposed to test it every so often, but I didn't know how to do it. Overall, I'm very satisfied. I live alone, but I'm not alone.

My brother-in-law has Parkinson's and the device was for him. Unfortunately, he has been moved to a rehab facility and we have disconnected it. But the team at ADT was great.

I just had a triple bypass not long ago. One morning, I got up and I felt dizzy, and I thought, I live on my own and if something were to go wrong, I have no means of communicating. Having ADT gives me a bit more peace. It's easy to use and I don't have a problem wearing it every day. I travel with it too.

I feel more secure with my ADT Medical Alert device. If I need help, all I got to know is just push the button. I'm very pleased and I do recommend it. You never know when you're going to need it, especially if you get older.

Robert wears that wristband all the time. He got a letter last week about that the unit was not being charged. When I was here, I went and looked at it. Robert and his daughter actually put the thing upside down. So it should have like an arrow which way to put it on the charger. It's very easy to put that upside down and then it's not charging. It's sitting in the cradle, but it's not charging. For an older person, that is not a good design.

My doctor didn’t want me alone in the house and the ADT Medical Alert was available through my ADT service. I usually wear it all day. It worked for me during the time that I needed it. I’m not gonna keep it but for a couple of months.

I have ADT for my alarm and they gave me a special offer for the medical alert device. I'll feel safe because it's right there and I can push the button. I happen to accidentally push that when I was taking a shower and the box came right on. The response was right away. They kept asking me if I was okay and I told them I’m fine. I have it to go around my neck and I don’t like the comfort of it, but so far, I've had someone here with me. When I'll be alone, I will wear it.

When I first got it, they explained to me how to set it up and they were very helpful. I will highly recommend ADT Medical Alert.

I wanted something that the watch part would be self-contained - that I could receive and send messages over the wristwatch. But it's not true with ADT. You have to have a little device in addition to the wristwatch. So, it wasn't what I wanted. I sent it back. I wrapped it up and put a label on it. ADT said it would be another month before I would get the money back.

I always wear my cell phone. But I realized that if I were to fall or something like that, I might not be able to get to my phone. I just wear the device underneath my blouse and I would be able to reach up there and press the button and be able to get the help I needed. It can be a little heavy sometimes and it gets a little frustrating. But for the most part, I don't even notice it. I feel secure. I've tested it every couple of months and the people say, "Call us any time to make sure it's working." I've done that. It's just that I'm paying 33 and I would be a lot happier if ADT came down a little bit in their pricing to around 25 instead. I'm a senior citizen, so every penny counts. But there's an old saying that you get what you pay for. They're excellent.

The reps called and we tested the ADT Medical Alert device but I hope I don't have to use it. Half of the time, I don't remember to put it on but I usually have my phone with me. I’m not one who has to depend on the device completely but the team is there.

We had another product but it kept cutting in and out. We had a hard time catching up with a person even when we did our test. One of them was faulty equipment and we had to end up sending that back. That was a no-no due to the situation of my husband and I and our son. My husband had seizures, so he needs something with him at all time when I'm not around. Then, even though there's someone with my son at all times, he has a base ADT 911 caller and it works great. Even when we do our tests, they're always right there on point. They answer every time. That was really impressive for me, especially for last week when we had a medically alert. When he hit the button, got the call, the people answered in a matter of seconds. He said it was an emergency. Within minutes, they said that the ambulance and everyone are on their way. The ambulance took about 15 minutes to come. But they did their part and got up here. ADT was more efficient.

My son made me have a medical alert device because I live alone. We have ADT in our house and he just thought it would be convenient. He did all the setup because it was his deal. We've already had one checkup that I have figured out how to do and it went through easily. The device is hanging around my neck. I'm going to get a better chain on it so it's a little more becoming. I feel a little more secure with it even though I didn't want it. I don't even notice it that much.

I feel a lot more secure since using ADT Medical Alert because I know that they're going to call someone and that they'll continue to call to make sure that someone comes to get my daughter with special needs if I need to press the button. I had a stroke, so it was hard to call numbers. My daughter can understand instructions, but in an emergency situation, it was kind of panicky trying to get her to understand that she needs to call somebody to come get her. At 4:00 in the morning, people weren't answering their phones. She would just be paralyzed herself with fear and she didn't know what was going on. At that time, she couldn’t ride the ambulance anymore. She would have just been left here alone. But ADT would have kept calling all the people on the list until they got somebody.

I got the device on my neck and it's there if I need it. It's security.

The main equipment was in the bedroom outside the bathroom and it was easy to call in the test. I accidentally hit the button once and within minutes, the people responded. I haven't had to use it. If I needed it, it would be great and very helpful.

I feel very safe with ADT Medical Alert 'cause I'm alone in the house now. Every time it went off when I had it the first two weeks, I was wondering what was going on, but I heard a voice and I didn't know wherever it was coming from. They were checking up and were very good. My daughter loved it too.

The device is of good quality. I like having it because I live alone. It's very handy. One time I pushed the button. I wasn’t really in an emergency. But the people responded very quickly.

I like having Medical Alert. One time I couldn't get it to shut off, and the rep told me, “Just hold it.” So after I found out I'm supposed to hold it, I haven’t had a problem.

I like how prompt ADT is. When I'm not detected, or low battery, they’re, "Are you all right?" I love that they're checking on me and that they are on top of things. I don't have to worry. It makes me feel very safe, having them right there in my pocket, on my waist, wherever I carry it. I can go to the store by myself now. Before, I would never do that because I might have these sudden dizzy spells and then I would have to be rushed to hospital and I got all these strangers around me. Right now, if anything happens, I can just press the button and I have someone with me until I get help. I love everyone that I’ve come in contact with. Very professional and very caring. Thank you guys for just being there for me. Appreciate it.

I got ADT Medical Alert because I got COPD, and sometimes I have a hard time breathing. Sometimes I don't think I'm gonna make it to get the medication I need, especially at nighttime, it's very difficult for me to sleep with COPD. I'm up most of the night going nuts. I never had to use the button yet but I keep it near me all the time.

My device makes me feel comfortable knowing that somebody could be there in case I need them. I’ve got the white one on my arm. I was told to push that button if I should fall or need help and they would talk to me on the loudspeaker on that thing. It was blinking one day, and I didn’t know what to do. Finally, after the second day and it was blinking red and white, I went over there and pushed the button. They answered me immediately and I told them what it was doing. The rep said, “I’ll clear you out if you're all right.” I said, “I’m fine.”

My husband has been using the medical alert device and I feel more comfortable when I have to be at work and away. We are doing okay with it except we are still learning. My husband hits the device on something or pushes the button every week sometimes. I'm trying to teach him how to work it and to use the monitor. He kept saying that thing around his neck was a microphone. It’s the pendant that he alerts when it’s the monitor that he needs. There was one incident where the EMS were sent out. I was there but the reps called immediately. They have been very polite and nice. I would highly recommend ADT but would tell others to make sure they read the manuals, be up-to-date on all of that, and to call if they need help with some part of it.

My mother's 89 and had an ADT Medical Alert for a while. I went through some operations with my spine and I'm not walking really well and I'm falling. I used the device a couple of times and it worked fine. We like the device and we're happy with it. I only had to talk to customer service on a couple of occasions and they were very pleasant. I have to call them and tell them where I'm gonna put a key. If I fall and call that machine and nobody answers it, then they can come. But they wouldn't know whether to knock the door down to come in or not. Other than that, I'll keep using ADT. The amount of money to pay is good.

ADT Medical Alert gives me a little security. It's better to have it than not to have it. However, I have to be careful that it doesn't trigger itself. It's done that once or twice. But that's okay. I can understand how that would happen. I'm more careful now about how I wear it and when I take it off when I need to.

The team at ADT has been great. One time I had gone out to my car to put my purse and my water in, and I've come back up the steps to get my dogs because they had a vet appointment. I fell right inside my door and I didn't have enough strength in my legs to get me up. They tried calling my son who was out of range. He was working. They called my daughter-in-law and she came around and got me up. The only problem is that when I have forgotten to put my little monitor on the charging app, they don't call me, they call my son, and he doesn’t need to be involved. It’s fine to call him when I fall, but not when I forgot to hook that back up to charge it.

The first time I ordered the home security system, the wristband signal would be in the bedroom and the electronic part, where you receive and accept messages, was 45 feet away. It wouldn't work. I reordered through Decades and they ordered the same thing. It's not going to work. I need some kind of a monitoring system that includes two speaker microphones in two separate rooms. Also, over the years, I've had people come and change the batteries, which I paid for mostly. I thought I have an insurance policy that would take care of that but changing batteries isn't included in the insurance so I spent $7 a month pretty much for nothing.

If the reps hear something, they are right on it. They do better than the alarm system. My alarm system can go on and on and on, and nobody will answer. But the device can bump up against anything and it will turn on. I'm old enough not to play with it, but I don't want it to keep ADT calling me. Other than that, your mind feels better. Sometimes when I leave home, I would be like, "Wow, I'm going too far away from home." I've never had to go that far from home. But ADT said two football fields. It makes me safe. Even if a break-in happens, I can push it. And if I pushed it, ADT will know something's wrong. I don't have to fall.

My ADT device gives me a little more security. I'm not afraid to do things now. I bumped it a couple of times and it went off and they called me up and said to reset it and it was fine. The price is a little high but it’s a very good idea to have it.

I've been having a few problems with my balance and stuff, so I decided, seeing as how I live by myself, I got to get something so that if something happens, I can get help. One time, I put the one with the mic on it into the holder to charge, and I put it in upside down so the battery went dead. The people called me to tell me that.

The ADT medical representatives were treating me good. I hope I don't have to use the device.

I have a tumor and the doctor recommended to give me epilepsy pills and I didn't want to take a chance of falling. I rather be safe than sorry. I carry the device with me and I feel safe having it because you never know. A couple of times, by accident, it went off. I had to let the people know that was not an emergency. Overall, I’m very happy with it.

The ADT Medical Alert is super sensitive. I was putting off taking a shower because a week ago when I took a shower, the fire department ended up at my door. So, I just took it off and put it right next to the shower so that if I fall, I can reach it. But they've been very easy to work with. I have the lockbox at the door and It goes on the outside of the door that you put a key in. So, if some police need to get into your house, they don't have to rip the door off. I'm just putting off getting that set up because my friend tried to set it up and was not able to. My caregiver really worked on it for quite a while. That was when ADT said, "Send that one back and we'll send you a new one." So, I have to do it now, but I'm just not sure I can do it myself.

We’ve been having ADT for years, with the home security. And then, I was having heart trouble and was in surgery. When I got home, my wife and I talked about ADT Medical Alert and decided it would be good to have it for future use if necessary. It works really well. Nothing has happened yet, but it’s there. That’s the important thing. The reps were very good and helpful. ADT is reliable and they know what they are doing.

We had Life Alert for quite a few years and I hated the way it made a sound when we would set it off to get help. The ADT had one that was quieter but yet I know when it goes off and it was a whole lot cheaper a month. I like it a lot better than Life Alert. Before, I can leave my husband at home and go shopping but now, I can’t go off and leave him unless somebody is here with him. He does fall and I was afraid he’d fall while I was gone but we will be placing him in a nursing home as soon as they get him qualified. So, I’m gonna have the ADT Medical Alert device changed into my name. It has been good but when my husband fell, it didn’t go off. He shivered, dropped down to 26 last night and he was having seizures. So, he's in the hospital right now. I brought the ADT thing home because I didn’t want anybody bumping it or setting it off.

I like the fact that I get a phone call when it needs to be charged, when it’s off the charger.

I like the sense of security in having the ADT Medical Alert device and knowing that if I fall, somebody would respond. But I was told before I purchased it that I could wear it in the pool. Then when I got it, they said I couldn’t so they lied to me.

With my ADT Medical Alert device, I feel more secure. I wear it if nobody's home 'cause if I fall down, somebody would know it. My daughter and I feel safer with me having it. Also, their reps were nice to me.

I wear the thing on my wrist and I accidentally have set it off two or three times, and the ADT Medical Alert reps have called me. If you need help for that type of situation, this is a great thing to do.

I'm at home most of the time and I feel very safe wearing the device every day. Also, when I speak to someone, they're always very helpful and that means a lot.

I dropped the thing and they called immediately. Everybody was good. It's a very good device.

I feel a little safer since having the ADT Medical Alert device. The reps had knowledge about it and I’ve been quite satisfied with what they’ve told me.

My device went off twice by accident. It's around my neck and I accidentally must have squeezed my arm between my body and the tendon in the middle and it went off. But I told ADT that everything was all right and they didn’t come. I recommend ADT Medical Alert.

I would like to try the ADT Medical Alert out a little longer. It's there to possibly save my mother's life.

I feel a little bit more comfortable with my medical alert device 'cause I work around the outside of the house quite a bit. If something happens out there, I'm going to be in trouble. ADT Medical Alert is like having somebody taking care of you when you don't need it. You should have it because you’re getting up in age. You can fall in the house, trip on a carpet, break your arm, break your hip and you can't get to a phone. And here you got the system, push a button, and they're on the way.

For the most part, I have it with me. There are a couple of places that I go to that don't have cell service, so it triggers an alarm on it. But other than that, everything works the way it's supposed to. I have difficulty breathing and I had two heart attacks within two weeks in October. I felt safer that I had the button, that I didn't have to worry about running through the telephone to call for an ambulance. Everyone that I've dealt with has been great too. I'm very satisfied with ADT Medical Alert.

My son who is Dr. **, came to visit me and told me about ADT Medical Alert and had it hooked up for me. I had ADT before for my home. We installed it back, updated it on my home. And he showed the medical alert to me. We both decided that this was the best one to do since we knew about ADT before. It’s working. When I go to take my shirt off, I would be like, “Oh, it’s gonna go off.” I always use my garden. So, I’m in my garden, and I'm wearing it around my neck. I feel safer. I’d be frightened to fall or stumble. And for even outside, if you’re around your house, it’s effective. I'm a retired RN, so I think it's very effective for folks who live alone at home and they need help. If you're not even elderly and you live alone, you never know. You may need it. And they call back quick. Beep beep, then they’re on the phone. It’s effective. Get it.

One time, I rested against something and the button touched. The reps checked on me asking me if I had a fall, so it’s working fine. It’s an excellent apparatus to have.

I first got ADT Medical Alert when my husband was still at home, because he would fall often. I've also had some falls and I'm living by myself, so we kept it for me. It's nice to know it's there. I used it a lot when my husband was here because he would fall in the middle of the night and I couldn't get him up. They would answer, "Joyce, are you all right?" and then I tell them what was going on, and they would send someone out, whatever I need. Sometimes it's the fire department. I've had them to come out several times and get him up. And they were so nice.

It's great. I like what it’s done. I sleep with this on my neck. I got to keep it on 24 hours because of loss of oxygen. I'm just pleased to have it with me in case I need it.

The pendant fell on the floor and it didn't go off. I'm not happy with it. Also, they told me that the bill would be $45 and some change a month but I got a bill for $413. But I recommend ADT Medical Alert because it's helpful to those who actually need it.

ADT Medical Alert's pendant is annoying but it's better than falling when I'm working in the yard and I don't have anyone around. The reps are very helpful and I'm very happy to have this device. I have no qualms about telling anybody how great it is to have someone that I can depend on.

The device is more sensitive than I thought. It went off the other day when I was going down my driveway. I live on a big hill, and I've got a gravel driveway, which is good because I didn't think it would go off like that. It just took a minute for ADT Medical Alert to answer. It was fast. I know my family feels a lot more secure now.

We tested the device and it worked out well. I carry it with me when I go to the market and when I go to my doctor and so far, I've been satisfied with it. It's convenient and if it goes off accidentally, I can press it to shut it off.

I ordered a system for my mother-in-law and dealt with Curtis. We talked a couple of times and he was very nice on the phone. Everything he said happened and we've got it installed. When I was talking to him to set this up, I asked about the bracelet and he said there's a difference between the pendant and the bracelet, and the bracelet's not waterproof. We went with the waterproof thing and we've been pleased thus far. Hopefully, we'll never have to use it but it gives us a little peace of mind. I would highly recommend ADT because I've seen it in action and it's a good thing. I know it works.

I'm very pleased with the system. I like having peace of mind and I feel more independent too. The reps are very friendly and they will call me if it needs to be charged.

Going back years, ADT was always the one that I know that I had always grown up with. And I feel the company has stuck to its reputation, always giving the customer what they said they would give. Making sure that it's working properly, running tests, the cable unit -- things that you wouldn't expect somebody to do, but they went out of their way and did that. So, customer service is very good quality.

The person who taught me how to set it up was wonderful. He walked me through it. It took me time to get used to what I was doing at my end and he didn't rush me. We had a false alarm one morning when I was getting ready to go to an appointment and I might have touched it too hard. It set off the alarm and the person's voice came through. Also, I had a billing problem at first and it was resolved right away. If anyone needs a medical alert device, get ADT Medical Alert.

ADT Medical Alert is good but I’m baffled. They have two separate necklaces and they have the GPS separate. You can’t talk into the device you wear. But other than that, it’s great. I have a level of safety.

I was told that the ADT Medical Alert device does not work underneath a metal roof. The rep tested it several times and asked me if I had a metal roof. We have a 14x78 mobile trailer and it does have a metal roof. Unless ADT has got something else that would work inside, I'd have to cancel the service because of it. I'm not too sure if the service would even be that good for me. I’m also getting ready to make a payment but I haven't gotten a statement yet.

They're very efficient. I rely on them and I haven't had any problems.

My experience is satisfactory. When there was one false alarm where I must have dropped it off the bed to change my undershirt, the reps were friendly and helpful.

Since I've been using my ADT medical alert, I don't have to have anybody here with me as much. My daughter got the alert for me and she feels good that I have it. It’s just aggravating to wear it. One time I must've hit it on something, then they thought I fell. If I wear it around my neck and if I brush my teeth and it hits the countertop, somebody would say, “Hello, Charlene. Is something wrong?” They’re right on top of it. Then I have to go to the base and hit it and say I’m okay. Other than that, my alert is really easy to operate. I love it. I just hate stuff around my neck. I feel like I’m wearing something all the time and I’m always feeling it.

ADT is a good company and I like the experience with Medical Alert so far.

I'm not satisfied with ADT Medical Alert 'cause when I called yesterday, they didn't do what I wanted them to do. I wanted the ambulance to see about my husband and they refused it. I wanted to take him back to the hospital and they wouldn't do it. It was very disappointing.

We got the device last week and I know it works. My mother has used it for a couple of days and it went off today. She was bending over and pushed a button. The intercom came on then we pushed the button on the pendant to shut it off to keep it from contacting emergency.

The reps have been super nice and cool. They explained everything on how we set up the device, work it, and test it. My mother-in-law likes it and appreciates having it with her. It helps her think that she's pretty secure and safe.

It was very simple to get started with Medical Alert and the reps are very helpful. Also, I have bumped the device a couple of times by mistake and they called right back so we know it works.

I started out with Life Alert. My children looked at that and they said, "We have ADT and we can get a better system with ADT than you do with Life Alert." So I canceled them and went with ADT. However, I have to take it off when I go to bed because it feels like it's trying to strangle me. I don't feel comfortable with it. The floors are wood but they're not slippery. So I'm able to go to the bathroom and come back to bed and do things that are normal at night. But when I get up in the morning, I take it out of its charger and put it in its pouch and hang the pendant back on me.

I laid on the device one time and it went off. Then, they called to make sure I was okay. It’s pretty good service from ADT Medical Alert.

My Medical Alert's clip is so strong, I can't get it on the belt. They call it the console and it's the one that has the speaker in it and it communicates with the satellite. There's a little pouch that you put it in and you can hook it on your belt. But the hook, it's so strong you can't even open it up. But once you get it on it stays on, so that's the advantage to that. Other than that, FedEx dropped it off when I ordered it and it was very nicely packaged. But I probably didn't need to get the fall pendant and I'm better off getting the wristband. I asked if I could get a wristband and somebody said on the phone that it was going to cost an extra $5 a month. And I didn't want to do that, so I live with what I have.

The representatives from ADT Medical Alert are very nice and operating the system is easy. I imagine my children are the most comfortable with me having the device and so am I. I resisted at first but it's a good thing.

We've been frustrated a little bit with Margaux's Medical Alert. She has the button that she wears around her neck but then, there's a separate GPS mobile device. So she's walking with a cane, which is great, but we want to be able to keep it attached to the cane because she has a cane with her at all times. Otherwise, that's been very troubling. She's getting better and she's going to be on our own soon, so we're trying to figure out how to keep the mobile device attached to the cane. Otherwise, we're very satisfied with them. When she fell or even accidentally pressed her button, we're very happy with the response. ADT has been great with contacting her and sending services if she needs it.

I feel safer since having this device. As far as the price and the reliability go, ADT Medical Alert is a good choice.

I called two weeks ago to set up the Medical Alert and everyone was very helpful. It came to my mother’s home because it's for her and I tried to set it up but I got a little challenged. Then, my husband came over the next day and he couldn't get it. We think it's my mother's phone system. It's an old community that she lives in and their phone service is not the greatest. ADT said we could go wireless but it's way beyond our scope. Then, I was told that we could cancel the service so I called and canceled it. If I have one comment, it would be that if we have to return something, I would like to see that this stuff could be emailed instead of slow mailed.

Everything was fine when I ordered it. I never had a call, except when it went off accidentally and everybody was great.

I wanted to stay with ADT because I have ADT security but the unit did not work for me. Constantly, a voice from the unit would tell me that I needed to put it onto the charger. I put it on the charger and half an hour later, it would say it was fully charged. Normally, it takes three hours to charge it. I would take it off and 30 minutes later, the voice would tell me the unit needed to be charged. This was going on day and night and I couldn't have that voice talking to me all night long.

My mom is supposed to be off the account. ADT Medical Alert was trying to charge me $39 and some extra a month and I didn't put her on there. They were supposed to take it off last week because all I pay is 54.58 ever since I had it and it was just me on it. But I love the ADT Medical Alert device. It has been great all three times I’ve had to use it. It's been right on time and they've been doing everything they're supposed to do. I'm very confident in the system. If you have somebody that is sick like I am in your home, the way to go is ADT.

I was sleeping with the pendant around the neck and I felt that mine was not very good. I take mine off and put it on the nightstand right near my bed. I had it around my neck for about two weeks and I wasn't happy with it. What they should do is put some type of Velcro on it so that it sticks to an area on whatever one is wearing to bed. Other than that, I would highly recommend the ADT Medical Alert.

I don’t have to have a sitter and I am more independent with having the ADT Medical Alert device. I pushed it accidentally one time at five o'clock in the morning in bed, when I turned over but I turned it off. So, I have not had to use it. I just accidentally did it several times.

I used the button when I couldn't sleep for two days. They came right away and they took me to the ER.

I feel secure with it and it doesn't bother me at all. If I need help, I've got it right there to get some help.

I fell down and I couldn't get up, so my daughter decided to buy ADT Medical Alert for me. Now, I feel safer.

I have ADT security for my home for a couple of years and they do a good job. When my wife had dementia in the early part of February this year, we needed some safeguards around the house. We talked about a medical alert and I knew ADT had it. My daughter and I thought it would be a good idea to put the communication box with two fall pendants because my wife has already fallen two times before we ever thought about this. That was one plus to get it. I called ADT and the advisor that I talked to was very nice. By the end of the conversation, we took the service for the home alert service.

The device that I got was not what I expected. I look at the device that I have and the unit on the wall for security and I don't understand why they don't incorporate the two. Other than that, the ADT Medical Alert is working for me and I don't have to worry so much. If something happened, I can call someone. I would recommend it.

My sense of security is better since I’ve had the ADT Medical Alert device. I’m less stressed if something were to happen because of the fall detection that it has if I did fall or I have something around to where if I am able to alert them myself, then there's a button there that I can push and alert them myself to give me assistance. The device has gone off by accident but it tells me to push the button to cancel the alert.

ADT Medical Alert is a very good investment. Since having the device, I feel more comfortable that if anything should happen, I can get access to some help by pressing the attendant. They do a regular testing, which is very good.

The ADT medical alert unit didn't work out. I had had one before from another company. It was a little thing I wore around my neck in the house and out the house. I spoke right into the little thing that was around my neck. This one with ADT, they had three different things I had to have, one for around my neck when I'm supposedly in the house, one for on the go and one for the bathroom. I felt like when I went out the house, it was the same as if I was in the house because wherever I had this thing based at, if it was in my bedroom and I go into my garage and fall down, it can detect that I fell down in the garage but they can't hear what I'm saying from the garage.

When I first got my ADT Medical Alert, their team tested it and took care of everything. They told me what to do and they were able to walk me through it. This device is going to work out perfectly.

ADT Medical Alert is good. I was happy to have it because of my husband, if he needed it.

The device was hanging on my neck and if I fall down, I’d press the button. I never got used to it but I was happy with it. My daughter said it wasn’t working though and told me to take it off. She wasn’t seeing any light.

I had Medical Alert for a couple of years and I was satisfied. But when they said that I needed to get two more monitors to be heard, I felt that was an added expense and I couldn't afford it. ADT is a little more expensive but even if I'm in the basement, they'll be able to get in the front door because the key is outside. One day, I bumped into it and I didn't even know because I have it hanging from my neck. They called and I said I hit it by mistake. They're very concerned and quick to respond. They're very accommodating too.

I was looking for something that I could have a quick response if I had needed help. I wanted to be able to have something that was with me and I could have it in the shower. Other than that, I liked the idea of having a smoke detector and carbon monoxide detector that would call for me if I wasn't home and ADT had that. I've had nothing but good relations with them and happy with their work. The installer of the security system was very friendly, helpful and he explained things as we went along and I was very happy with him. When I found that a few days later that the window in one of the bedrooms could be opened even when the system was armed, he came back and put in a relay thing that would carry the signal onto the main panel and that thing works fine. They have good equipment, good service and it certainly works like it should.

I requested the packet and ADT Medical Alert sent it to me. I didn’t hook it up right away and the reps called me to ask if everything was okay. I said that I’m waiting to get someplace you have to hide a key for the ambulance or whoever when they come. It took me a little longer than usual but they were very patient. They were very helpful when it came time to hook it up. It was step, step, step. And now monthly, you just push the green test button. It asks if it’s a test and I’d say that it’s a test. We test back and forth. I haven't had to use it for an emergency but I'm very pleased with it. I have the little clicker button hanging on my scooter, which I don't leave too far away from me. It makes my kids very happy and gets them off my back.

My experience with ADT Medical Alert has been fine so far. There have been no false alarms until a couple of hours ago when it went off. It kept saying "Press the button, just stop the alarm if this is not an emergency." I kept pressing the button around my neck and it didn't stop the alarm. It was going to call the medical teams and the only way to get the call to stop was my CNA who had to go to the base unit in another room and press the button. That was not a good experience. I was, at the time, getting a bath from a CNA in the bathroom and there was no way I could have gotten to that unit.

I feel safer with ADT Medical Alert because I fall easily and my son feels better that I got one with me. I can push the button in the little one that I use in the house and talk back, and let ADT know I'm okay. But I was wondering what to do if I'm in the car and I accidentally bump the device. It happened to me one day. I was getting out of the car and somebody was talking. I couldn’t figure out what it was and then, I finally did but I couldn't let the rep know I was okay. I came in the house and she called me. So, I’d better carry my cell phone along to let them know.

We've been having some problems with testing out the device because the first one wasn't working. ADT had to send another one. The second one they sent, Robert ended up getting it caught around his neck in a necklace. We had to cut the thing to get it off. So they sent a new one. But when he had cut it, it dropped on the floor and we couldn't get the thing turned off and it took them about five minutes to answer the call. They kept saying, "Call in progress. Call in progress. We'll be with you. We'll be with you," but they weren't.

ADT Medical alert services is much needed for health safety. ADT Medical alert has been on point in terms of providing the services noted in our signed contract. The only issue I have is the annual rising cost for ADT Medical alert service.

I feel good about having my ADT medical alert. I'm retired and I stay by myself. I don't really have any medical issues, but I got it just in case. Every time I communicate with ADT when I call to check my system, everybody's really friendly and professional. ADT is a good program. I have positive feedback from it and I would recommend it to others if they want suggestions.

When I've hit the device accidentally, it works. But if ADT would answer their calls a lot more quicker, it might help improve my sense of security. That's the biggest drawback I've got of them. I've tested my alarm system on my watch and it took them quite a bit to answer the phone.

We've had ADT for a long time. The medical alert was part of the system. I used it just to test it at times and my interactions with the customer service have been fine. The device is just a watch with a rubber band. I would rather have seen a leather or a faux leather band. But other than that, it's okay.

I live by myself and my daughter said I needed a Medical Alert because something might happen and there would be nobody there with me. I wear the device around my neck. Sometimes, it gets uncomfortable when you take a bath and they get hung up in your clothes. Other than that, it's good.

The signing up was the easy part. But deciding that I really don't need it, it’s just causing me grief. I canceled it. I never used it. I never opened it. I returned it back and now they've been bugging me about whether if I returned it back or not, and I used their envelope. Now they’re saying I should have recorded the return tracking number. It's just a mess. People shouldn't consider ADT Medical Alert unless they've made up their minds that they want it ​because returning it could be problematic. Also, it doesn't charge properly and as soon as it doesn't charge, it starts giving you alerts. Any backup emergency numbers you gave, it's calling them.

Extremely dependable service. Exceeded our expectations. Gives peace of mind and security. We would recommend very highly. We purchased this service for our 92 year old mother who lives at home and is very independent. It gives to us, the three children, a comfort in knowing if a fall or need should arise there is immediate help.

I've spoken to somebody at ADT one time and it went all right. They called to find out how we were working out. We’re doing okay. My medical alert's quality is okay.

Provider is dynamic, adjusts quickly to healthcare changes and trends to offset the challenges that face their service provision. Professionally trained individuals take calls and explain or answer questions that you ask them. Will recommend to friends and relatives.

I've had ADT Medical Alert for a while. I am a fall risk and I was in a nursing home for four and a half months. When I got out, my husband, my mom, my sister and I decided that I would have some kind of alert in case one of them wasn't around me. I had an emergency, so that was when I got it. My husband and my momma have died, and I'm still with it.

ADT Medical Alert was perfect. My battery, one morning, wasn't charged, and they had called me but I was asleep. Then they called my husband and said that I needed to plug the button in.

Things have been fine but sometimes I get a little irritated. I get a call every Monday. Sometimes, I'm at the doctor's office or I'm out. So, I'd be trying to get to the phone. Other than that, the rep is a nice person and I don't mind talking to him. He just catches me in a bad spot.

I didn't have any difficulties hooking my ADT medical alert device up. It hangs around my neck. I just talked to ADT yesterday to set up an auto pay. It was very easy to do. They were very helpful. It's been a great experience with them.

ADT Medical Alert has been very simple to use. I'm at home by myself and I get sick at times. I have to call to have them send out the ambulance for me to take me to the doctor. I feel more relaxed knowing that someone's going to get here to me within 10 minutes. But, they told me the last time they came to get me that it was my last trip to the hospital because I had used them up. I said, "I don't wanna stand up, what if I get sick again? You mean to tell me they're not going to send anyone to come to get me? So, that was the rebate?" The rep said, "Yes because you've used up all your numbers." I still don't wanna stand up.

We haven't had to use the ADT Medical Alert luckily but it's working. The lights are all on, and it's functioning. The representative from ADT was very nice. The lady that helped set it up was very kind and got the device set up for us.

ADT sent me a new Medical Alert but it wasn't working right. When I put it on the charger, it wouldn't charge. Now, the second one that I've got just now works perfectly. It works a lot better than the first one did. I just wear my little button and not that big heavy thing. I don't like how long it takes for a representative to answer your call when you push the button. One time, I sat here and counted the call in progress and I counted 17 times. Also, there was one representative I had spoken with who was in a hurry to get me off the phone. I would tell her what was going on and then she said, "Well, just go ahead and use that one. It'll be all right." Other than that, I'm satisfied with ADT Medical Alert. I've been with them forever.

It's been a few years that I've been on ADT Medical Alert. If I'm here, I can use it, but if I'm out, I can't. Last year, I was really sick so I called the emergency and they took me to the hospital. ADT got me help.

I have not had the ADT Medical Alert very long but it works fine. My only problem with it is that it's expensive. When you live on a fixed income, that's hard.

When doing the test with ADT, the reps are friendly. The medical alert is good to have because you’ll never know when you’ll need it like that and you may not get to the phone. You just push your button, and they would come on.

With my ADT medical alert, I enjoy having the security. The only thing is the device is heavy when I leaned forward, and the cord is also unattractive. I put a different necklace on it like beads, and that was difficult to do because the little holes is small on the device. I'm not happy as far as the aesthetic value of it. I usually put it under my shirt so it doesn't swing out and bump things. The quality could be a little better as far as the aesthetics of it. I don't want to have to wear another bracelet or watch type thing. I would like it to be able to be a little more attractive and a little smaller. Other than that, I speak every week with the girl that calls me on Thursdays. She's fantastic. She's very caring and thorough.

We just leave the ADT Medical Alert on all day and all night. When we leave the home, I just take it off the cradle and put that in there by my husband. We've had no trouble with it at all.

I've had a good experience so far with the ADT Medical Alert team. I fell and I couldn't get up. They got me help.

I've felt comfortable doing things at home since using ADT Medical Alert. My experience with them has been very satisfying. The rep who calls every Tuesday has been great. He has talked about a lot of things.

I've had the service for 15 years and my experience has been okay.

I always have my ADT Medical Alert device on. I really like the quality of it. The reps are always nice when they have to call me. I also like the program they have where they call me once a week. There’s a person that calls me from Florida every Tuesday.

It was very simple to set up my mother's ADT Medical Alert. She has had no problems with the device at all. She's happier having that device and it's great if she falls. Also, the reps have been excellent.

My doctor ordered the ADT device for me. Sometimes, I get up and I feel like I’m gonna fall. I might get up too fast and I get dizzy. I keep the thing around my neck just in case because sometimes I do fall down. The ADT reps are very nice. I really like ADT because they check in with me even though I don't use it that much. It's very good to have around.

I'm glad that I have ADT and their reps are really quick to respond. With the medical alert device, I feel more confident when I go out and even around the house. I've been slow learning how to turn it off when I accidentally push the button. They told me how to do it but I keep on messing up.

I got the wrist button and I keep it on my walker. If I fall, my walker is gonna be beside me, so I can push the button. I'd call in to have it tested and they responded right away.

I love my ADT device. Every time I went down and I couldn't get up, they were there to help me. The response was fairly quick. The only thing I didn't like is every once in a while, when I'm sleeping, my hand will accidentally hit the button and set it off. But I am more comfortable that I have it.

I'm very happy with my ADT Medical Alert. I get a call from Mark every week and he's terrific. He's very consoling and we chit-chat a few minutes about everything. We laugh and we just talk. The device is phenomenal, too. One of my doctors is getting it for their mom.

I have an ADT medical alert device, and the check-in service is going good. I know I need it in case something happens. I might fall and I could smash the button. They'll come check and see what's going on and see what I need.

I'm 85 years old. I'm here by myself. My sister lives three blocks away by herself. After my sister had problems, my nieces that are in their 50s said, “It's time for you to get something that we can be aware of.” So, we decided to go ahead and get ADT Medical Alert. I've had it for over a month now. I really like ADT. I've had ADT in my homes for years as well.

I have to test my ADT medical alert every month to make sure everything's still working properly. I do it on the first day of the month. The response time is good. I like how I got a necklace I can wear around on my neck. I'm satisfied overall.

I use it all the time. I worry less since using it. Their team has always been very friendly and helpful too. I would tell others to get it, definitely.

I'm a retired police officer, so I consider home security important. That's why I decided to get ADT Medical Alert. The device is fine and anytime they've called to check-in, there's no problem.

The ADT Medical Alert works. It's a very good thing to have.

I'm glad I have ADT Medical Alert. I live alone and I need to have something. Their reps are always wonderful. Every week, I get a call to make sure that I'm okay, that the system is okay.

I'm glad it's here. I feel safer knowing that if something happened, somebody will get here because I live alone.

My children are very protective and they worry about me. We live in Portland, Oregon. We live in a lovely neighborhood. But then we're having murders and we have homeless. This is all in Multnomah County. It's a very liberal county and everything is for the homeless and anybody who can harm somebody else. It's just terrible. I'm moving into Clackamas County and they enforce the laws and they don't have all these. Now, where I'm moving, I've been given another medical alert device. But I'm going to keep the ADT one because it's the better of the two. I'm very pleased with it. When you first start wearing something around your neck, you have to be very cautious that you don't bump into something.

When we set it up, their team was friendly and helpful. If I went anywhere, I would tell someone else about it.

I keep my ADT Medical Alert charged just in case. The last time I tested it some months ago, ADT called to check it out. I did walk outside when they called to check. At that point, I could hear them and they could hear me. I asked them where I was and they told me where because I was wondering if it was even giving a signal.

I'm 90 years old and I live alone. I've got bad hips. My son was concerned about me. So, he arranged for me to have an ADT Medical Alert. I'm wearing the bands on my wrist like I'm supposed to.

I was living alone so I got the ADT Medical Alert device. I've had this system for four years now. They have a test once a month here on it and it's good.

The two people we talked to when we got the ADT Medical Alert device were helpful and gracious. My husband had the device on the other night when he was sleeping and he had it the wrong way. It went off just the way it's supposed to and we took care of it. The quality is wonderful.

We've had the ADT Medical Alert for a while now. We've put it in my mother's condo because she still lives alone. It’s there just in case of emergency. Every once in a while, she bumps the device or sometimes, the battery goes low and the guys from ADT Medical Alert are quick to call. We’re thankful for that. If anything ever does happen and she needs it, she knows that it’s pretty reliable.

I'm gonna send it back. I can't get the hang of it. The thing hangs on my neck and I'm locked in when I'm in a workshop. I carry things around. It would always get in my way. I don't want to bend over the table saw and it gets cut up in the saw. I just can't get used to having it. It's probably good for some people, but definitely not for me.

The button fits fine in our lifestyle. I've had a fine experience with their team.

I had the necklace first and then, I got the other one that I can take out into the world with me. I can go anywhere and get checked anytime. The team has been nice to me and when I mistakenly push the button by accident, they don’t get irritated or upset. They’re kind and I appreciate that. They are all so helpful to me and I feel safe. If it rang too long, I would tell them and they might say they would check my battery.

I enjoy talking with them when they call me. The person that calls me is a very nice person. I look forward to him calling me every week. I've had a very pleasing experience with them.

My ADT Medical Alert is going fine. I keep it close with me all the time and it gives me a little more confidence. One time, I forgot to put it in the charger and they called. They let me know that the battery was down. I'm satisfied.

With the system that I have, it switches over to battery when the power goes out. It's worth the $10 more a month. Although the necklace that I wear is very sensitive. It goes off nearly every day. You have to quickly hit the button, hold it down, and it beep-beeps, and it's canceled. That's the only thing I've had to get used to. It's got to be sensitive so that when you fall, then it tells them that you fell. I have a call every week from ADT to see how everything's going. So that's good.

The ADT Medical Alert device is still working so it’s okay. I’ve tested it and there’s no complaint. The response took a little while but it wasn’t that long.

Their team was okay. However, I've got two of those systems here and they just did not work. We could not get any reception on them. I called them and they told me to just send it back if it wasn't working. But it's not their fault that nothing was working.

I'm pleased with it. This morning, I attempted to go out the door that I forgot I was protected by ADT. All the bells and whistles went off. But I was able to enter my passcode correctly. I've been satisfied.

I am getting old and the device offered the fall alarm thing. I had it tested the other day and it's working fine. The response was quick. The first time I did the testing, the light came on the machine to test it. So I pressed that and then someone came on and talked to me and said to hang up off my phone and use the button. So I used the button and it came and I spoke with the rep. Then it said it was a good test.

I'm really happy with them. Someone calls me up and checks to see if I'm okay. I don't really need that service because I live with my brother. But if I lived alone, that would be a lifesaver. Their reps are very friendly. You get to feel like you know them. I've had an excellent experience. They contact me if there's any loss of connection between my device and their office, so I know I'm always covered.

I'm feeling a little hard of hearing and so my family decided to get ADT Medical Alert. It works fine and I don't notice a difference since having it.

The time that I accidentally set the device off, the people responded immediately. It was good.

The device fits well. They call me monthly to test it. It's been a wonderful experience.

I carry the device with me wherever I go. I have more security that in case I do have an accident, there's someone there to help me. Their reps are all wonderful people. I haven't run into anybody who's even slightly grumpy. The only drawback is that sometimes, it takes a while to get them on the phone. I'd call them and it would say, "Call in progress." Sometimes it'll do it 10 times and by that time, I could have been dead already. But other than that, ADT gives me security and well-being.

I feel very protected when I'm alone because I have ADT Medical Alert. I like the idea that when I go outside and take the unit, I'm covered no matter where I go. I know somebody will be there if I need help. When I accidentally hit it, the team was very understanding.

I've been more independent since having the device. I also feel comfortable walking alone. I'm enjoying my pendant that I have. Everything is okay. It's great to have. People would be more relaxed if they had it.

When I forgot to charge my medical alert device, ADT called to tell me it needed to be charged and their reps were good. But I don't care about this strap and I will get something I like that looks better.

ADT Medical Alert's team is easy to deal with. They're nice people. They gave me a good product. We've tested it a couple of times and it works.