ADT Medical Alert Reviews

Having an ADT Medical Alert, I have a good feeling because I know that with the combination lock on the door and other people having my phone number, that somebody can get in if necessary. When I needed a new battery, they told me and they sent it. However, the device is a little sensitive. If you're moving around, it will go off.

My son-in-law got my ADT Medical Alert for me. ADT calls me in case it is not hooked up right, and they did when I didn't put it on the stand right. They tend to warn me that my device wouldn't fit in well on my charger. Having the device, I feel safe, in case I would have an accident. But I have to be careful wearing it. It goes off before I know it. I don't wear it during sleeping time as I'm afraid it would go off. It can go off easy sometimes.

I'm good with ADT Medical Alert. It's dependable and here if I need it. I'm older and I live alone. In case anything happens with me, I need to be able to get to a service really fast, and I don't think a cellphone would work that well. With the medical alert, I feel a little more secure. They do their checks really well, and everything seems to be working great.

I had put down wood floors in my house, which is also on my steps. Although I'm still good on my feet, I was afraid of falling down the steps. I also don't wanna put carpet on the steps. I got the ADT Medical Alert and that took care of that. I have the alarm system and I've had that for a long time. It's still working because the lights are blinking the same.

I would recommend ADT Medical Alert to anyone who is in the situation that I'm in and can't very well take care of everything for themselves. It always detects when something seems to have gone wrong. The pendant works fine. I'm pleased with it.

I live alone and I'm aging and not as agile as I used to be. I've seen ADT for years. I had a different one and something guided me to ADT, which is a better service and a better buy. I decided to switch and I'm really happy with it even though there are others that might be a little bit cheaper. I've managed to set it off every once in a while accidentally. I've stepped on it. They were very fast, efficient, and very concerned, which I like. It's been very reliable. If I fall or have some medical emergency, I'm aware that I have this hanging around my neck, or it's in my pocket if I'm outside. It's a very comforting thing to have. I'm walking my dog at night. So, when emergency comes along, I can always push that button and it makes a lot of noise.

I've known that ADT Medical Alert is a good and reliable company. They're always very helpful and friendly. We got a call last week that the device needed to be charged. It was half-uncharged. They suggested that we get it on the charger. They said, “Don't overcharge it. It isn't good for the battery.” So, we do it eight hours every night. It tests out very well. I won't leave the house unless there's someone here with my husband. And even with that, knowing that he has the device on in case something happens to him, I'll be notified immediately. It has made us both feel more safe. It has made a big difference in our life, and I hope anybody else would use it too.

The device is working fine. I made it shorter and shorter because when I lean over or if I drop it on the floor, they call me. About two weeks ago, I took a shower and I had it on the toilet seat. It fell on the floor when I was drying. They always call me first if I don't push the button until it turns green. But at that time, I got a call and they said the rescue is on the way. ADT also called my daughter in Indiana and my son. Then when I went out, the rescue truck was coming, and three guys were coming to me. I said, "I'm fine. I just dropped it."

ADT is half the price of Life Alert and while I've had several problems with the batteries, ADT seems to be reliable. My experience with their team is sometimes good, but sometimes it's not so good. They're not too quick in answering the telephone, and sometimes, I get the wrong information depending on who I'm talking to. I have to call back, speak to someone else and make sure I get the right information. I'm a widow, and living alone, there's no one here if I fall. I used the device once and the response was okay.

I would recommend ADT Medical Alert. I test the device once a month and press the button. They answer. I tell them, “It's just a test.” The first thing they ask is, “Are you okay?” The wrist bracelet is awkward. I wear the arm bracelet. I have to constantly remember to bring the monitor with me when I go out the door. Also, I get phone calls when the monitor battery is low, because sometimes I leave it in my purse and the battery dies. They let me know to put it back on the charger.

I was living alone, and I have a lot of medical issues and my family wanted me to have a medical alert device. I went online to find out about it and saw ADT. I got it and it feels good. I wear the device all the time and I assume it works because I was part of that hurricane in North Carolina. When I lost power for a while, the machine alerted me that my battery was low.

I live with my children, my daughter and son-in-law. They felt like they were uncomfortable leaving me at times. My children thought I had to have the ADT medical alert device. I don't wear it. I hardly ever even think about it. I didn't have a lot of trust in it. There was an episode once, and I didn't feel like it was handled very well. After that, I didn't really wear it anymore.

ADT has a good reputation and their customer service reps are very nice. I have a medical alert device and I don't always wear it when I'm at home, then I decided I need to wear it more religiously at home than I do out in public. Out in public, there are always people around.

My son had ADT security and he recommended ADT to me. They gave me the medical alert system when I purchased the home security and I have to pay the monitoring fee. Every once in a while I have a problem with the system, but I've had decent service with them. Every time I've tried to get up with them, I've been able to and they've called me a couple of times when I'd open the door and forget that I had the alarm on. They've had to come back out several times on different occasions. It'd be working when they left then it would quit working after that.

I like knowing that I have this medical alert device next to me, so if something does come up, I can just push the button. Another thing that I like about it is that I can talk directly through the device. I don't have to have a phone to call. I had one other device that I could push the button, but I had to have a phone to communicate with. I'm very satisfied with ADT. I have a little portable bag that I put the device in, and I have it sitting next to my Kindle that I'm reading. If I go downstairs to do laundry, I just put it in my pocket. I have a pendant that I can wear around my neck, but I got a situation that I can't have anything around my neck, not even a collar of a shirt.

I would recommend the medical alert to anybody that lives by themselves, especially if they have a hard time walking or with their balance. I wear my device when I'm home by myself. I'm usually by myself anywhere from 8 to 10 hours a day, and sometimes at night. I have the watch where you wear it on your wrist. I like it. It gives you a sense of security. You know that there's help there if you need it.

I saw a friend with whom I was going out for lunch. She had a Medical Alert on her wrist. It looks like a wristwatch. I asked her what it was and she told me about ADT Medical Alert. Since I live alone, for my peace of mind, it's nice to know that if something happens to me, I can push that button, and somebody will come. However, I'm paying 27.99 a month for my ADT Medical Alert and I was thinking, "This is wrong. This is a waste of money. I don't need it." But I fell in my garage and I wasn't near a phone. I couldn't stand up and get up. I was very thankful I had my Medical Alert. Because when I pushed it, the fire people and my kids came. Everything worked out fine. It's also rubber, so I could wear it in the shower. I don't ever have to take it off. I'm very glad that I have it.

Everything's been positive with the ADT Medical Alert team. Primarily, I chose ADT due to their name. They've been in business for a long time.

I use an ADT medical alert device. I'm quite a bit older than I was and I had some medical problems for a while. They're all gone, but I decided to keep the device. I didn't check the system very often. I was having some problems with it, but I did call them. This was eight months ago and whatever they did, they reset it and it works fine now. I haven't had any problems.

My sister set up ADT Medical Alert for our mom. When we were having some trouble with it beeping, I called the company and they were able to get it resolved right away.

My ADT medical alert device has been good. It works really well. It's reliable. We ran into a problem with charging because it requires daily switching of the charger, and I tried to explain to them, "This isn't working." They said, "Just leave it plugged in, period," and that's been working fine. The device is good not only for medical, but also for emergencies. We have the ADT security system in addition, and it's been exceptional. I hate the cost of it. It's hard because it's been expensive and it's continuing to be expensive.

Updated on 09/27/2024: Since my prior review of this company and several more interactions with people that have 'titles' this situation has gotten worse.. Titles mean nothing if the person does nothing.. I keep getting passed around from person to person and all of them keep asking the same questions so I've just been copying and pasting my responses from prior emails, might have well save my typing..

Everything's gone well with ADT. When my husband has pushed the button, they have immediately contacted me. Most of the time, I'm in the house and I can hear the alarm go off. One time, he fell in the bedroom and the machine notified me. I heard the buzzer go off. I can be outside on the patio and still hear it. With ADT, my husband feels more secure that somebody's gonna hear if he falls or if he needs help. Also, I don't have to worry and keep an eye on him 24/7. I can be anywhere in the house or closely outside, or even further away because they would call me first before they called 911. I have more range.

My mother wears her ADT Medical Alert device all the time. ADT contacted me several times when the device needed to be charged.

I received my ADT Medical Alert device and I got it set up. I live alone and I have lots of health problems, and it gives me security knowing that I can call someone at a moment's notice. The alert team is very good. Any time I press the button, they are very good. Once I pressed it and didn't mean to, they were very polite and didn't fuss at me.

I had a fall and it was because of passing out. My daughter said, "Mom, we gotta get some program where you can notify in case of emergency." Someone gave me the ADT number. We got it and it makes me feel a lot more secure. I am alone. It helps me to stay by myself, be more independent and not worried all the time that maybe I shouldn't go do that, I might pass out. I wear mine all the time. But, I can't wear them in the shower and I would not wanna do that 'cause it's too expensive. Every waking moment, I get dressed and I check to make sure that I have that on.

I got the On-The-Go. I still drive, and I commute to the store, to church and to appointments. In the event that I should fall, having the medical alert is good. I feel safer knowing that I do have something and that I can get help, instead of using my phone.

The green lights that show the bars keep turning to blue. I've had it reset several times. ADT Medical Alert would always fix it and it would be fine, but it would go back. So, I have this unit up against a white wall and the blue and green would flash in the room all day. It's aggravating. I don't wanna have to keep calling. But I like the security of knowing it's there if I need it. However I have a large wrist, so the watch barely fits. All that vinyl or plastic makes it a little sweaty. I don't really care for it.

I've had good luck with the representatives at ADT. I stopped by the site when the battery went dead and they replaced it. The device makes me think more as to what I'm doing as I'm doing it. If I'm going down steps, I'm grabbing my handrail right away. On Labor Day weekend, we were playing frisbee out in the yard and when I took a tumble, it went off off. But I took a tumble six months ago in my backyard, and it did not go off. It went off when I was in the shower from the water hitting it. It went off the other day when I was out mowing my yard. They interrupted me while I was mowing to make a phone call. I didn't even know my unit had gone off. It's not loud enough, or it should emit a vibration also. I've worn it to bed, and I've been interrupted two minutes after 1:00 in the morning with a phone call from them. They were telling me the system was going off and asking me if I was okay. I was lying on top of it and didn't even hear it.

I wanted a bracelet and I didn't want something hanging around my neck. There weren't that many other options and I ended up getting the ADT Medical Alert device. I wear it on my wrist but I haven't noticed any difference so far. I would tell my friends that if the price is right, they can get it, too. We're all seniors and the money is very important.