ADT Medical Alert Reviews

I purchased an ADT medical alert device for Mary Ann. She has a history of falling and she lives alone. The agents at ADT have been fine.

I called ADT Medical Alert and customer service was wonderful. Now, I've had my device for two years. I've taken a couple of good falls and luckily, I have the ADT bracelet on. I just press the button and it’s good from there. Having the device is very convenient and I love it.

My husband bought an ADT Medical Alert and put it on my credit card. The device is horrible. I fell on the floor and I pushed the button but they didn't answer. I sat and peed on the floor until my husband came back there. He called the paramedics to come and pick me up. And this was between 2:00 and 3:00 this morning. At another time, I went out on the back porch to smoke and I fell out there. I have cataracts, so I am not responsible. My husband had to give the paramedics a call and get them up here to look at me.

I recently started using the ADT Medical Alert, and I became interested in it after an incident in my garden where I fell. Fortunately, my neighbor witnessed it on her camera, but it made me realize I needed some form of emergency alert system. My daughter-in-law researched different options and decided ADT was the best fit for me. My son set it up, and I've been using it ever since.

I've had a great experience with the ADT Medical Alert service for my grandmother. After several instances where we had to call 911 due to emergencies, one of her doctors recommended getting a medical alert system, and we chose ADT. Although we haven't had to use it yet, knowing that the service is available gives us peace of mind. If something happens, she just needs to press the button for help.

I first heard about ADT Medical Alert because I already use ADT for home security. I decided to purchase it after comparing it with LifeLock, which required a $98 monthly charge and a lengthy 3-year contract that I found unreasonable.

My wife recommended that I get the ADT Medical alert device. I've had it for quite a while, probably less than a year. It provides a good sense of security, especially around the house when my wife is working at night. I tested it once to ensure it works, and it functions perfectly.

I recently became aware of ADT Medical Alert when I was hospitalized with pneumonia. Upon returning home, it was recommended that I look into this service for my own safety. The experience with the ADT team has been positive; they notify me whenever I forget to charge the device.

I recently started using ADT Medical Alert. Although we haven't had any emergencies yet, I wear the device all day, every day for added security. Wearing the device provides peace of mind. I've done their monthly test and it has been smooth and effective. I would rate my experience with ADT Medical Alert as a 5.

I chose ADT Medical Alert because I had surgery, and my children were concerned I might fall. We already use ADT for home monitoring, so it was a natural choice. My experience with the device has been seamless; I've had no issues. I wear the bracelet version daily, which suits my routine well. Although I've never had to use it in an actual emergency, there were a couple of accidental alarms. Before I had the bracelet, I had the necklace and when I did something in the shower, it went off. The ADT team responded promptly and came to the house. They were very nice, and I sent them on their way. I feel secure with ADT Medical Alert and wholeheartedly recommend it, scoring it a perfect 5. It's simply the service I trust and would suggest to others.

I initially became interested in the ADT Medical Alert because my son suggested it when I was ill, wanting to ensure I had some added security. While I've been feeling better, I typically wear the device when I'm outside or engaging in activities like working in the basement or garage. Although I have not had to use it in an emergency, it's reassuring to know it's there if needed.

Our experience with the ADT Medical Alert system has been mostly positive, providing peace of mind more than anything. However, we've noticed that the device tends to go off accidentally during minor movements, such as when my husband crosses his arms or leans against something, causing the necklace to bump against a counter. To prevent false alarms, he wears it inside his shirt, which means it requires a major fall to trigger.

I am very satisfied with my ADT Medical Alert device. It works. I've had it for a little over a year, and I like the fact that the ADT people are very nice. The device has gone off several times, and they have immediately contacted me. I got the notice and got to it in time to cancel it. They recertified it and rechecked it and did a very nice job. A couple of times, I didn't know what to do, but the person instructed me very calmly and nicely and got me straightened up. They were teaching me as well. Regarding the cost, I had my mother on a system and my ADT device is comparable to what I paid for hers several years ago. However, I don't particularly like wearing the black cord around my neck. I wish it has a chain that would be a little more dressy. It doesn't look very good with real gold necklaces or silver.

I needed assistance due to frequent falls. After comparing various options, ADT offered the right price and program for me, and I've been very happy with their service.

I have been using the ADT Medical Alert device for quite some time. Throughout my experience, the device has functioned well, and the support team has always been cooperative whenever I've encountered an issue.

I started using the ADT Medical Alert service due to my heart condition. My husband came across it while browsing online. Initially, I didn't notice any significant changes in my day-to-day life, but over time, I felt a growing sense of confidence knowing I have the alert system in place.

As a user of the ADT Medical Alert system, I found it to be highly effective. On one occasion, I forgot to charge the device, and both my daughter and I promptly received notifications. This vigilance provides peace of mind and demonstrates the system's reliability, even when no emergency occurs.

I initially discovered the ADT Medical Alert through my little brother who lives in Alaska. Due to my history of a brain aneurysm and a stroke, my family, particularly after the passing of my husband, wanted to ensure I felt safe living alone. This device has become a crucial part of my life, especially since I've moved to Saint George, Utah.

We first learned about the ADT Medical Alert through a TV commercial. My mother was having frequent falls while living alone, and we felt this device could be a lifesaver. She wears the device daily from the moment she wakes up at 6 a.m. until bedtime around 7 or 8 p.m. Although the device doesn't bother her, she takes it off to go to bed. Once a week, I call the company and we perform a drop test to ensure it's functioning correctly. During the tests, we drop the device on the floor and ADT confirms that it activates and calls 911 as it should.

I decided to use the ADT Medical Alert because we already had ADT security service, which made it a convenient choice. My experience with ADT has been positive overall. The sales representative was fine, and I have no complaints about the medical alert service.

I started using the ADT medical alert system after a fall, as suggested by my son and daughter. My son arranged for it, and I’ve been using it ever since. On the first morning I wore it, I accidentally triggered it while having breakfast, and ADT responded promptly. This immediate response left me quite impressed with their service. I also had a call once from a young lady who told me I needed to charge the battery and the device. I'd left it laying off the charger.

We first learned about the ADT medical alert system when my husband, Steven, transitioned from the nursing home to home care since it was part of his Medicaid plan. Even after some changes in his Medicaid coverage, we decided to continue with the service out-of-pocket because it seemed beneficial for us to have in the home. Steven only wears the ADT medical alert when I have to leave him alone at home for a bit. Thankfully, we haven't needed to use it in an emergency, but during the initial setup and testing, everything was smoothly explained and installed. The few times we've reached out to ADT for assistance, their professionalism and helpfulness stood out.

My ADT Medical Alert device is the second one I've had. I’d liked my first one much better. I have a lot of trouble doing the testing with my second one. The part of the device where it says “Press here” for the test doesn't work 9 times out of 10. I have to call it in. I do the testing process once a month. They say it's working. I called them, and they tested that way and they say it's working. When I try and test it on my own, it doesn't work. Now, I don't know whether my machine does work. If it’s been an emergency, I wouldn't be calling them. I would be pressing.

I'm very satisfied with ADT Medical Alert. If I need them, I know that they are there. After having learned it, I don't even realize I have it on. I don't take it off unless I shower. I try to keep from accidentally leaning against the alarm. When I have the machine asking if everything is alright, I push the reset button. One time, I was sitting in my TV room and watching TV, when all of a sudden, two gentlemen were standing in my doorway. It frightened me that somebody came in when my house was locked. Apparently, I accidentally pushed my alert button and they came into my house thinking that I had fallen or that I had a problem. They had the code to my garage and the code to get into the house.

I got a discount with ADT Medical Alert because I have the alarm system. My previous company kept adding things that I wound up with an $800 bill. But with ADT, everything is fine. It went off accidentally one time and their response was immediate.

I like the price of ADT. It's a good safety thing to have. I've had to use it and it worked well, and then contacting the paramedics and getting the service I needed, they sent help quickly. When I thought it might be taking long, I talked to the unit and they came right back and told me the progress of the paramedics. Their follow-up was good. ADT's working fine and my year is coming up and I'm gonna renew for another year.

I've been very happy with ADT Medical Alert. They contacted me because the battery went dead a couple of times.

Having an ADT Medical Alert, I have a good feeling because I know that with the combination lock on the door and other people having my phone number, that somebody can get in if necessary. When I needed a new battery, they told me and they sent it. However, the device is a little sensitive. If you're moving around, it will go off.

My son-in-law got my ADT Medical Alert for me. ADT calls me in case it is not hooked up right, and they did when I didn't put it on the stand right. They tend to warn me that my device wouldn't fit in well on my charger. Having the device, I feel safe, in case I would have an accident. But I have to be careful wearing it. It goes off before I know it. I don't wear it during sleeping time as I'm afraid it would go off. It can go off easy sometimes.

I'm good with ADT Medical Alert. It's dependable and here if I need it. I'm older and I live alone. In case anything happens with me, I need to be able to get to a service really fast, and I don't think a cellphone would work that well. With the medical alert, I feel a little more secure. They do their checks really well, and everything seems to be working great.