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Lexington Law Reviews

4,942,310reviews on ConsumerAffairs are verified
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About Lexington Law

Lexington Law is a credit repair firm that helps clients address inaccurate or questionable items affecting their credit score. Since 2004, Lexington Law Firm clients have seen over 84 million removals from their credit reports.

Visit www.lexingtonlaw.com
Pros
  • Free online credit assessment
  • Straightforward service plan
  • Online chat available
Cons
  • Pricier than some competitors
  • Not available in Oregon

Lexington Law Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Lexington Law?
    • 4,942,310 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 9 Reviews 975 - 1125
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    I've been dealing with Lexington Law for a little over a year now. I was a bit frustrated with the length of time it takes to see results. However, I didn't know that there are rules and regulations to these things and sometimes you just have to wait. Honestly I was on the way to cancel my file due to my lack of understanding to the process. Speaking with a Paralegal with Lexington Law, Sherrell ** has totally changed my outlook on this whole process and this company. She took almost an hour explaining the processes to me, went above and beyond to put me at ease. I'm at a loss of words for the excellent level of customer service she provided me with.

    I can honestly say that due to Sherrell's expertise and patience of a saint, I am a Lexington Law fan and the folks that they employ are standup individuals if they are anything like Mrs. Sherrell **. Good, honest customer service is extremely hard to find... Kudos to you Sherrell ** and Lexington Law to have such an amazing person like her. Thank you!

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    Customer ServicePrice

    Reviewed Aug. 16, 2019

    Where can I start. The young man on the phone was simply doing his job and trying to sell. He charged me 15.00 to request a credit report and then we went over the items. I downloaded the app since he claims he monitored his information online. Welp. Let's just say nothing has been done and I'm get emailed information that I'm already aware of. I know it's important to pay your debt off I also know what my history looks like. Now after all of those reviews of course they talk you into the higher plan stating it would be cheaper because all services are available. I'm worried they are going to charge my card and I explained I was going to call today 8/16/19 and use another method of payment. I just want to pay for this month and cancel yet I get meet with an automatic system. Let's see how my only off day goes. I'm not a fan of dishonest companies and this clearly has became one.

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    Lexington Law
    Response from Lexington Law

    Dear Katrisse,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Sales & Marketing

    Reviewed Aug. 15, 2019

    It is a complete scam. They don't do anything for you besides send letters out on your behalf that do nothing to help you. I am going into a lawsuit now because I didn't hire a real lawyer initially. Dont waste your money with this scam!

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    Lexington Law
    Response from Lexington Law

    Dear Christian,

    Thank you for taking the time to speak with me today and allowing me to address your concerns. Please let me know if you have any further questions.

    Sincerely,

    Alex

    Lexington Law Firm

    Price

    Reviewed Aug. 15, 2019

    It is a useless service. Do not use this company. I paid two month and had 0 benefits and I cancelled the service one week after the second month but they still want to charge me $67. Do not waste your money.

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    Lexington Law
    Response from Lexington Law

    Dear Mohamed,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed Aug. 11, 2019

    I feel like I have been doing all the leg work for resolving a late payment which brought my credit score down over 100 points. I'm in my 3rd or 4th month of retaining Lexington Law. This will be the final month of retaining them. Do you notice at the end of a negative review, the standard statement is made regarding not able to make contact with the client and signed Alex. My advice, retain a known Bar Association lawyer in your State. Dom

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    Lexington Law
    Response from Lexington Law

    Dear Dominic,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Staff

    Reviewed Aug. 7, 2019

    Much gratitude & insight to repairing my credit & raising my credit score. The paralegals are professional & each paralegal showed knowledge & compassion for the company and their profession. I am 87% successful towards my 100% graduation goal. Mr.Wendell **

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    Customer ServiceStaff

    Reviewed Aug. 4, 2019

    At 109 dollars a month they have done very little. In fact most of my removals were done by me paying the collections off. When I seen that they were counting my work as theirs I called to cancel my service. The lady told me to wait another month. That they were waiting on a few updates from creditors and if by next month I was not satisfied, I should call back to cancel. I waited and still nothing was falling off other than another charge off that I paid in full. I called to cancel and was talked into downgrading my service to 25 dollars a month. I looked at my bank account and guess what. 109 dollars taken out without warning or my permission. When I called it in an automated system that my next payment of 109 would be deducted in September. This is ridiculous. I will never use this company again.

    I called and was only suppose to have a 25 dollar bill. Not continued 109 a month for them to claim the work I've been doing myself. The only reason I stayed with the lowest package is because the paralegal claimed they would monitor my credit with all 3 credit bureaus. I'm furious. If I didn't have the money in that account I would be screwed with overdraft fees. This company does a great job the first month or two and when they see there is not much more they can do for you, the payments keep coming but the work is little to none.

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    Lexington Law
    Response from Lexington Law

    Dear Mirena,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed July 27, 2019

    I've been using Lexington Law Firm for just under a year now. I have had bad credit for awhile. Not knowing what it do or how to fix it myself. I started watching videos and reading other people's reviews on Lexington Law Firm. So after about 6 months of do that I signed up. Within the first 4 months I had my first removal. I was so excited. A few months later more started to fall off. My credit report is the highest it's ever been. And I couldn't be thankful to Lexington Law Firm. I was able to refinance my car at a lower rate. I'm not in the hunt to buy a house. If you're watching them, give them a try. Consider 6 a month trial. That was my plan. I'm still using them and will continue too. Best decision I made.

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    Customer ServicePrice

    Reviewed July 26, 2019

    Very expensive learning lesson. We reached out to Lexington for a single credit issue related to a miscommunication regarding our Hyundai end-of-lease return. They made it sound like they handled issues like ours all the time. In our initial call, they said these types of things are resolved in a few months. Gave them the benefit of the doubt and stayed with them for a YEAR with no result. Was never resolved. Lexington’s communication was horrible. They never seemed to have a handle on the matter. Asked them multiple times to update me on what the next steps should be. Never happened. They simply sent the same letters over and over again. Asked to speak to an attorney, but that never happened either. Asked them to provide a refund, but they refused that as well. I would never recommend them. Beware.

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    Lexington Law
    Response from Lexington Law

    Dear Rian,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Patrick increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with Lexington Law, Patrick increased their star rating.

    Original Review: July 24, 2019

    Signed both my wife and I up for $240/month services to help improve our credit score. After 6 months neither of our scores improved... In fact mine decreased. I called and cancelled last month only to see new charges hit my credit card for another $240 a few days ago. When I called to dispute this, the paralegal talked over me and said my tone was not acceptable and hung up on me. Two things here: 1.) I never raised my voice nor did I get disrespectful. 2.) Since when does customer have to act professional, isn’t that a paralegal's job? In any case, I highly urge you to do your own due diligence to dispute late payments directly as Lexington Law is a complete waste of money and incredibly unprofessional.

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    Lexington Law
    Response from Lexington Law

    Dear Patrick,

    Thank you for taking the time to speak with me today. Please do not hesitate to give us a call if you have further questions. An email was sent to you with our direct contact information.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed July 24, 2019

    This place is severely missing the mark when it comes to customer service. They take your money, send forms out and then get to sit on their hands for months at a time (while providing no updates) and pass the guilt onto the part of the creditors' slow response rates. They're always trying to up sell their packages and the funny thing is, they "can't contact multiple bureaus unless you're on the highest package" which to provide some insight is only saying they'll work less and it'll take 2-3 longer. Save your money and contact the creditors directly.

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    Lexington Law
    Response from Lexington Law

    Dear Matthew,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed July 24, 2019

    I was looking for a small business loan and a loan company that deals with Lexington Law who does loan transferred me over to Lexington Law. They wanted to run a credit check which I refused until I decided if I was interested in working with them. I asked what were their fees and the agent got very rude and said he couldn't tell me unless he ran a credit check first. I then told him I was not interested in working with them and thank you and I hung up. The rep named Dominic then proceed to call me 3 times yelling at me and being very rude. I requested that he shouldn't call again and blocked his number. He then called me from a private number and yelled and screamed at me telling me I would never get a loan, etc... I called Lexington Law To complain and they paid no attention to me and blew me off. Stay far from them.

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    Customer ServicePrice

    Reviewed July 18, 2019

    My case was super simple! I had missed payments for 3 different credit agencies. I sign up with Lexington Law and they said, "Give it 45 days. After that you should see some change." 45 days passed no change, so I then called to cancel but was persuaded to stay another 45 days. 90 days pass still not one item removed. So again I call to cancel but I'm once again convinced to stay another 30 days. So 120 days pass and not one single item was removed and now I've wasted over $600 in paying these people which I could have just to put better use on other household items.

    After calling to cancel a day before I was due to pay for another month they tell me they are still going to charge me for the next month because they work a month in advance!!!! This was a compmagaklete lie! Now I'm at $700 spent with not even a single item removed from my credit score. This company takes advantage of people's desperation for a better credit score. I would strong recommend against! This is coming a soldier who served for 10 years in America's Army and knows when to fold em after a bad deal. Good Luck!

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    Lexington Law
    Response from Lexington Law

    Dear Eric,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed July 17, 2019

    I have been paying 130 a month for the last 5 months to this credit repair company. I have had 16 cases that were to be challenged and hopefully removed. NONE have been removed in this 5 month period! They send out loads of useless and automated emails that do not affect anything. When you call you get a person at the call center laughing and telling me that it is because of MY lack of action calling them???? They want me to continuously call them to say "hey what's going on?" What exactly are you guys doing over there this month? Come on! When I called to ask about the program they didn't say I needed to constantly contact them in order to get things done.

    They looked at my report and said that it wasn't really in bad condition and it shouldn't take long to have some of them removed. I have a school loan AND their collection agency reporting TWICE on my credit when there is only 1 account. THEY STILL HAVEN'T HAD THAT REMOVED DOWN TO 1! AFTER 5 MONTHS! I recently got a secured card and have been paying it on time and it is raising my credit. That is the ONLY reason my credit has been increasing. They have done nothing in 5 months that has positively affected my credit score!

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    Lexington Law
    Response from Lexington Law

    Dear David,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed July 17, 2019

    Lexington Law advertises as a credit repair solutions firm. They are far from that. This is a gimmick of unskilled "maybe-lawyers" that send auto-generated credit disputes on your behalf with no follow-up or actually personal communication with creditors. Do not expect to have anything removed from your credit file by this firm. I paid them $50/month for two years in hopes of getting a resolution. The only thing I received was more work for myself and no results. Please save your money and contact or write your creditors yourself and save the money instead of wasting it on this firm. These folks do not consider your personal interests and operate in a robotic manner. They are profit-driven not customer-driven.

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    Lexington Law
    Response from Lexington Law

    Dear Trevor,

    Thank you for your feedback. We would like an opportunity to address your concerns. We have reached out to you today, however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed July 17, 2019

    This makes me not even want to give them my money after all the reviews that’s bad!! I am low income and I don’t want to throw my money out the door. I got a lot off myself than want 129 a month. That’s way too high to me.

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    Lexington Law
    Response from Lexington Law

    Dear Angela,

    We reviewed your concerns. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed July 16, 2019

    Until this morning, I was a client with Lexington Law for two months. I did not expect to see an improvement for my credit in that short amount of time. However, I also did not expect to be given NEGATIVE REMARKS on my credit reports due to the letters they sent to my creditors. The first time I called, the paralegal seemed confused and uncertain that their letter was the reason I was given a negative rating on my credit reports for my old Macy's account. She said it had to be for another reason because the letters that Lexington Law sends are brief letters asking for information and not to dispute anything. Then it just happened again yesterday with another creditor; Discover Bank submitted a negative report to my creditors because they said I disputed my account. I am extremely upset about my experience with this company as a result. The paralegal I first spoke to did not seem knowledgeable enough to allay my fears.

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    Lexington Law
    Response from Lexington Law

    Dear Arelis,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed July 15, 2019

    Updated on 07/21/2019: This is an update to my original review which is still open. I was contacted by a representative whose intention was to make me feel better about my experience. She sent me a copy of my file that shows the letter which was sent to the creditor. The letter completely misrepresented my case. In fact there was not one true statement in the letter about my case. It had to be a form letter that some flunky sent out. This has to be bordering on if not complete legal incompetence. Based on my experience I would not recommend this organization to represent your interests. If you are being represented by them I recommend you request a copy of your file for review. Buyer beware.

    Original Review: Tried this service for 3 months. One late payment during a simple account change due to a auto pay glitch. I thought it would be an easy fix, Lexington Law also said it should be an easy fix. 3 months later they were still hemming and hawing over the credit agencies slow response. Nothing slow about charging your account though. Perhaps if you stay with them long enough they might get something done but the representatives on the phone did not instill that kind of confidence. They are very confident when signing you up though. Good luck if you give them a go.

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    Lexington Law
    Response from Lexington Law

    Dear Ralph,

    Thank you for taking the time to speak with me and allowing me to address your concerns. Please do not hesitate to contact us if you have any further questions.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed July 12, 2019

    Updated on 07/16/2019: All my information should be in y'all system- phone # and email. I still receive emails stating y'all have received my cancellation and fee was taken. No one has tried to contact me at all. Money was given and no improvement.

    Original review: I attempted to work with Lexington Law again and received another disappointment. I gave out a lot of money with No Major Impact of Change to my Credit. Why should I still pay a final full payment? (Viewers) I cancelled today JULY 12. Per Paralegal, July 14, 2019 payment in full will still be drafted for previous service. Is this a joke! Money is given upfront. I truly don't understand why I still owe and no improvement. I just gave away money. (Not a good outcome)??

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    Staff

    Reviewed July 12, 2019

    I signed up with Lexington Law, it's been 3 months and they have done NOTHING. My credit score has not increased and nothing was removed. These people promise everything you ask for and deliver nothing. Don't waste your money.

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    Customer ServiceOnline & AppStaff

    Reviewed July 12, 2019

    Okay, first of all... they did absolutely nothing for my fiancé and I. Hundreds of dollars spent later. Secondly, after cancellation, they continued to withdrawal money from our account. We were “oddly” unable to TAKE OUR CARD INFORMATION OFF OF THEIR WEBSITE. To make matters worse, our Lexington Law invoices and payment history on our account is MISSING the transactions that they are STILL taking to this very day out of my bank account. I have photo proof that this is going on. I have been charged 3 times after cancellation and it is not showing up on their website, yet is showing up on my bank statements and recent transactions UNDER THEIR NAME. They are disguising these fees and they are absolutely thieves. I managed to get a small refund from them after speaking to their customer service representative and literally the VERY NEXT DAY... they took it back out on top of an addition couple of dollars!

    Are you kidding me?! I feel like getting my own attorney for their attorneys. Virtual robbery at it’s finest. If you do manage to have your credit repaired by them, it will take months. Some haven’t even had true repairs after having a 6 month subscription. That is insane and total BS. They are taking advantage of vulnerable people in the hole, marketing empty promises, and stealing their hard earned money. Please do not go to them.

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    Lexington Law
    Response from Lexington Law

    Dear Brooke,

    Thank you for your feedback. We have reached out to you again today as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. Another email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed July 12, 2019

    We enrolled in this because we were with a terrible apartment that ended up sending a collector for ~$100. It ruined my perfect score. I enrolled with them for a year. 9 months in, they were able to get the credit score fixed for 1 of 3 credit bureaus. When we called to ask what's going on with the other 2 and why they weren't fixed, the lady said that we chose to not fix the other 2. How and why we chose those are beyond me. It's one of those things where I think they could have been clearer up front. Why would anyone want to only fix part of the problem? The lady then said to fix the other 2 at the same time, you can upgrade to this other package for ~$50 a month. I just lost it. You're telling me I lost a year and hundreds of dollars to fix 33% of the problem, and now you want me to pay double and waste another year?! WTF! I told her to just cancel after that. This company leaves me feeling so taken advantaged of and like I wasted a lot of time.

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    Lexington Law
    Response from Lexington Law

    Dear Anna,

    Thank you for your feedback. We have thoroughly researched this matter and reached out to you as we would like an opportunity to resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed July 10, 2019

    They do not have time to cater to individuals needs anymore.. They have grown so much over the years you are really just a monthly deposit to them. You can not get them on the phone, you can not ever get answers.. Really sometimes I went three months before I seen an update. I paid their top tier hoping things would work. There are so many smaller companies out there that still work with you individually and sometimes can get actual results. Nothing is guaranteed in the credit game but I recommend going to the second or third company on the list. They may actually work with you.

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    Lexington Law
    Response from Lexington Law

    Dear Randy T,

    Thank you for your feedback. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Customer ServiceStaff

    Reviewed July 8, 2019

    I signed up a few months ago to clear what a "paralegal" told me were charges from 2011 Fedloan delinquency. I was not making student loan payments at that time due to being in school. Because of this I opted with them to challenge the report as it can't be delinquent if I am not required to pay. After hundreds of $ and no progress, I called and was now told that the charges were reported in 2016, which makes them valid. I asked to cancel and they talked me into staying with them because I wouldn't get charged again until 2 months from that date. After contemplating staying with them a week I called up to cancel, which another "paralegal" told me different information yet again, and tried to get me to stay with Lexington.

    After I confirmed cancellation (a week later not 2 months later) I was then told I would still be charged two months from now due to their "billing cycle". In summary they tell you what you want to hear and try to be over friendly to make you doubt your decision to leave them. The hundreds of dollars I spent was wasted and could have been utilized in other ways. The information from every "paralegal" will vary and sometimes contradict another's. Very disappointed.

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    Lexington Law
    Response from Lexington Law

    Dear Dallas,

    We appreciate your feedback regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed July 8, 2019

    They should change the name from Lexington Law to Lexington Credit Repair. They just send disputes like any other credit repair company, do not sue for FCRA violations, keep track of violations or file complaints or on your behalf. I stayed 8 months, had a total of 21 negatives, had a total of 6 deletions. A paid collection which appeared on all 3 reports which counted as 3 deletions, 1 collection on Experian that was almost 7 years old, a old repo on Experian (in all fairness that was a good clean deletion). Another huge collection from Equifax came off but only after I contacted Equifax about my concern. Other than that I received the same response from creditors each month with no results. Note (Dealing with Experian once they dispute a item they don't touch it again for 6 months.)

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    Lexington Law
    Response from Lexington Law

    Dear Brian,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed July 5, 2019

    I had 1 negative item on my report that should not be on there, it has been 1 year and nothing happened. Waste of money and time. Kept saying it takes time to resolve, but one year should be enough time.

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    Customer ServicePrice

    Reviewed July 4, 2019

    Stay away. Waste of money and time. Been with them over a year, 8 items removed 7 by myself not them. You call and they to talk and they just double talk you. Nothing I was originally told has happened. Save your money. In this time span my score has gone backwards and I have been taken to court listening to them, hence I removed things myself which sucked and cost me a real lawyer to do. I was dealing with someone else first and should have stayed there. They negotiated and helped me but cost more. I was told they could that at half the price. Well they cant and dont. Just a bunch of letters sent that you can do. And watch I bet I get answer here saying we tried to reach you. No I try to reach you and get treated like I am dumb.

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    Lexington Law
    Response from Lexington Law

    Dear Kyle,

    Thank you for your feedback. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    min increased rating by 2 stars.
    Customer Service
    After a positive interaction with Lexington Law, min increased their star rating.

    Original Review: July 2, 2019

    I've had subscription with Lexington Law for over 6 months now and still have 0 progress. I wanted to remove charged off accounts from my credit and had done all Lexington requested. After 3-4 months there was no progress made besides sending in letters and I contacted to see how the outcome is looking. They just tell you open ended answers to keep you in monthly subscription. They just repeat same process over and over.

    So today I have contacted for the last time to see if there was any other ways to get my credit fixed but yet again I got same response. But this time the online chat support rep Murph made me clear that i was wasting my time and money with Lexington. 100% copy paste responses with 0 intentions to help out customer on the frustrating process. PLEASE SAVE YOUR MONEY AND TIME!! DO NOT GIVE LEXINGTON YOUR HARD EARNED MONEY! Better yet put that money towards paying off your debt!

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    Response from Lexington Law

    Dear Min,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Price

    Reviewed July 2, 2019

    Please, please, don't do what I did and read negative reviews of Lexington Law and then sign up with them anyway. They out & out lied & it cost me money. They made a deal to not take any money from my bank account until a certain date. I get paid once a month & they agreed to NOT deduct 2 separate payments until after that date. They took it out early both times & cost me overdraft charges & daily costs for those overdrafts. When I spoke to Lexington they said that they did agree to those certain dates but because they gave me a "deal" I didn't have a right to complain. How do you feel right now reading that? They will do the same to you. I ignored the reviews I read and thought, "they won't do that to ME"....but they did! There are a lot of other good places to go to get your credit straightened out without going to Lexington Law. Please, please listen to me!!!!

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    Response from Lexington Law

    Dear Terri,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed July 1, 2019

    I only been with them a month and my score went up 29 points. I can’t wait to see much more progress! They are very understanding and try their best to work with me. Even when I have attitude they maintain theirs & make sure they end the call with me being happy. I will refer anybody to them.

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    Customer ServicePrice

    Reviewed June 29, 2019

    Stay away! Scam of a company. Decided to give it a try in October of 2018. First month went well. A few poor marks came off my credit and I was happy, around January of this year (2019) my credit was back to good. When I first signed up I called into their office and asked can I cancel at anytime and they stated yes. So mid-January I had called to cancel. Women on phone said sure. Asked for email confirmation... never got one. Thought that was weird but didn’t think too hard into it.

    February 1 (my billing date) comes around. I check my cards and guess what 109$ charge from Lexington Law. So I call up again. They say I can’t cancel when it literally says on the site cancel at any time. Disputed the charge with my bank, but to this day and we're in June they are still charging my card which my bank is rejecting but they are literally still trying to charge it and don’t try to call them. They put you on hold for hours and hours and I literally mean like two hours. Long story short you can’t cancel. You're trapped if you sign with them.

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    Response from Lexington Law

    Dear Nicholas,

    We reached out to you today to address your concerns regarding your tenure with Lexington Law Firm and you stated that you did not have anything further to discuss at this time. Please feel free to give us a call if you have any further questions.

    Thank you for your time and I look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed June 27, 2019

    I have requested my account to be closed several time because there was no work being done and has not been done in over 2 months. Finally I get someone on the phone again and they closed my account. She told be that there was a 100 fee and then my account was closed. I ask what the 100 was for and she couldn't even tell me. She tried to say it was for work done, however that's a lie because NO work has been done in over 2 months. But you can bet your sweet ** they charged me. This company is all about taking someone's money and not helping them AT ALL!

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    Response from Lexington Law

    Dear Brittany,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed June 25, 2019

    I have been a member for 90 days. When I signed up, I was advised that 60/90 days they could remove the items off my record, that it was not a bad report. 3 months go by and they're Not even 1/2 off yet.... No one advised me of a 40.00 contact break, after reading some of these reviews, I guess I should expect this. If they do not honor what they said to me, I will be filing a cc dispute, reporting them to everybody online complaint agency that I can find, and filing a cc dispute. Every time I call, they have me change the reasoning for my disputes. Nothing is concrete with them, you never know what the next rep is going to have you do. Just called today, the lady advised that it takes the creditors 10/30 more days to update. There goes a 4th payment. Fed up????

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    Reviewed June 25, 2019

    I have just started to work with the law firm to improve my credit and I already have seen results. In just a few weeks my credit score improved by several points. I can’t wait to see my scores when they are done. Every paralegal I have talked to have been just wonderful. I can’t say enough good things about them. I will be referring them to anyone who may ask me.

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    Reviewed June 7, 2019

    Lexington Law called me in December 2018 and advised that they found through credit monitoring something on my credit that required attention. They advised that they would be able to clear it off for 59.00. They cleared it in February 2019 according to the representative today. Yet, they continued to take my money. Lexington Law clearly went beyond the contract formed in December and began to unlawfully deduct this amount from my credit card eluding to me today that I owed the duty to contact them and have them stop. Lexington Law owed a duty to advised that their work was complete and follow the basic bank fraud laws. IT IS fraud to say the least. Upon asking for a refund of the months they did not work on my behalf. They said NO. I am sure I am not the only one going through this, Will seek class action attorney. THIS type of actions are becoming prevalent and it needs to stop.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 6, 2019

    My wife and I decided to use the services of Lexington Law starting in March. Unfortunately, after being assisted by them greatly, the monthly cost for service was too high for us at this point in time ($258 monthly, plus tax). As I called Lexington to cancel my services, I came in contact with a paralegal named Ashley. Everything went fine initially. Pleasantries were exchanged and personal information was given to access my account. The tone all changed with these 8 words: "Why are you cancelling your subscription with us?"

    As I gave Ashley no reason for me wanting to cancel my services, she began to let me know that she wanted a reason. I told her I just wanted my services cancelled. Once again she asked me why I wanted to cancel my services. I said that I just wanted to cancel the services. She informed me that since I am so close to the finish line (I had one derogatory report-which Lexington had just sent a letter to the institution), then why cancel since they did so much for me. Once again, I said I wanted my services cancelled. Again Ashley wondered why am I cancelling when according to her, I had no valid reason. I began to laugh and once again state, I want to cancel the service.

    At this point I've felt exasperated. Here I was three minutes later, talking to woman who refused to take no for an answer. I felt trapped. All I could do was in stating once again, that I wanted my services cancelled, was laugh. I thought back to how I used to go to those timeshare information sessions in Las Vegas where you spend a few hours listening to a sales pitch, just to get free slot play. Those sales people pressure you because they know, no sale-no pay. That thought faded as Ashley began her diatribe.

    For about two minutes-which seemed like an eternity-Ashley began to admonish me on how she didn't think me laughing about the situation was appropriate and how we are two adults here. During this conversation and in rapid fire she referred to me as a child three times and mentioned something to the fact that she doesn't work on commission (I though she did). She just wanted to know the reason why I wanted to cancel my services and stated that she wasn't withholding cancelling it but wanted to know the reason why. I told her once again I just wanted to cancel my services (didn't I say that already) and said my laughing wasn't meant to insult, just an expression of not being granted of what I had a right to do.

    Also, she said that she couldn't just push a button for the subscription to be cancelled and during that time she just wanted a reason. My mouth was agape. I wasn't upset, I was shocked! For a moment, it seemed like Ashley unleashed all of her pent up frustration on me and I took the place of whatever person or persons she had an issue with! I am just happy that I didn't stoop to her level and go back and forth. Just cancel my service, please.

    Looking back, I should have told Ashley that the cost was too steep and I wanted to cancel and do the rest on my own for a while. However, I have a feeling that Ashley would once again be in my ear telling, me "That's not a good reason!". This was really a lose/lose situation. My wife and I were satisfied with Lexington, but the whole ordeal with Ashley is something I wouldn't want to wish on anyone! I guess I have a lot of growing up to do!

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    Customer Service

    Reviewed June 6, 2019

    Highly would not recommended. I am getting ready to cancel my monthly service as I have had them 4 months and have seen no progress whatsoever. My credit score has gone up but that is because I paid of a collections that I had. I have 4 remaining items on my credit report that I would like to get off and those are just late payments. Overall I have paid for 4 months of service and seen absolutely 0 results. Every time I call they tell me another month and we should see some results however this is not happening. I am very displeased with the service.

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    Response from Lexington Law

    Dear Mason,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Sales & Marketing

    Reviewed June 4, 2019

    I had two things on my credit report worth 20,000 Lexington cleared. It took 8 months. The minute that you stop paying Lexington 6 months later all your stuff cleared reappears and then I. Order to talk to them they want you to restart services. Another my brothers in law just started with them two months ago. I altered him to stop services because of what Lexington did to me. No creditors are trying to sue my brother in Law because of the faulty paperwork Lexington sent over. My brother used Lexington as well to clear 25,000 debt. They took a year to clear it and when he was done with services 6 months later the 25,000 reappears. I trusted Lexington and now I have to basically start over. You're only covered when you pay Lexington Law. Once you stop all the old accounts appear on your credit as new accounts Open. Beware. It’s a scam!!! Lexington Law is a scam the biggest scam there is.

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    Lexington Law
    Response from Lexington Law

    Dear G,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed June 3, 2019

    I CAN NEVER get a hold of Lexington Law. I’ve called their lines countless amounts of times in the last 3 weeks and they are always “too busy” when I’ve stayed on the line for almost 2 hours a time. Ridiculous. Once I cancel my subscription (IF I EVER AM ALLOWED TO) I’m never using this company again because of the poor connection with customer service.

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    Response from Lexington Law

    Sear Keilani,

    Thank you for your feedback. We apologize for the long hold times. I attempted to call you today but was only able to leave a voice mail and send an email with my direct contact information. Please feel free to call me directly, so that I can address any questions or concerns you may have.

    Sincerely,

    Alex

    Lexington Law Firm

    Price

    Reviewed May 29, 2019

    They suck. Only to set up the account they charge 109 and in one week I cancel the account and they said I have to pay 49.99 the cancellation fee and I did paid and they still charge me 47. For what? They are ripped off. Never work with them.

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    Response from Lexington Law

    Dear Sahar,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Staff

    Reviewed May 28, 2019

    I signed up about 60 days ago and my credit score continues to go down! I have good credit and only 2 things on my Experian. I paid 1 off, 1 day after signing up!!! I started with a 645 and now I'm at a 615, I need a 675 or more to refi and they have done the opposite!!! I am seeing a lot of the same type of bad reviews. Mine should have been an easy fix for this company, they just want to get clients and not service them!!

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    Response from Lexington Law

    Dear Michele,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Sales & Marketing

    Reviewed May 24, 2019

    I was patched through to Lexington Law when I applied for a loan online. Told I was to pay 14.95 for credit report which I had already told them my credit scores with Equifax & TransUnion. I paid that and told them I would think about using their service and get back to them. Tried online & their service was down. Tried calling the number given me 1-800-341-8441 and got a recording for a medical back brace - declined that it it goes to you've won a cruise. I did not press 1 so it disconnected. Really think this is a scam operation. Everyone use Sky Blue.

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    Response from Lexington Law

    Dear Sue,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceSales & MarketingStaff

    Reviewed May 24, 2019

    4 months they took nothing off my credit report. Lie after lie from employees. I made a 1 time purchase of credit report and told them to delete that card. They told me it was removed then months later charged it WITHOUT MY PERMISSION. Then they lied said they issued a refund to the card TWICE but didn't. They are a scam people. They do NOT honor what they say and run your cards like a petty con artist. Protect your identity. Don't give them your personal information.. They claimed to review my compliant but said they couldn't find any of the things promised. Yet all calls are recorded. They are trained to lie and your information is NOT safe in their hands.

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    Lexington Law
    Response from Lexington Law

    Dear Kelvin,

    Thank you for taking the time to speak with me today. I am glad we were able to address your concerns. Please feel free to contact us if you have any further questions.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed May 23, 2019

    Whatever you do do not I repeat do not go through Lexington Law. They are a fraud. They take your money before they do any services and will have your money for weeks and still nothing happens on their end because it's a fake law firm. The only thing they're good at is taking money from you and never do a the services and refuse to pay you back any money they took knowing they haven't done anything. Please beware!!! Terrible customer service and terrible lawyers. Everything is fake fake fake fake.

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    Customer ServicePriceStaff

    Reviewed May 23, 2019

    I have no credit and I was recommended them by LendingTree. They charge you for everything they can and lie about "important information regarding your case" when you don't answer your phone. The people over the phone are vague and lack any sort of knowledge for someone who is trying to develop credit, and they just want to charge you every step of the way.

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    Lexington Law
    Response from Lexington Law

    Dear Gaben,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed May 23, 2019

    I have been giving my money away to this company for several months, 10+ months to be approximate. I was never late on a payment and was never accessed any late fees. I was very optimistic that this company would be able to help in repairing my credit. I trusted them with my hard earned money and heart and turned out to be a major disappointment. My credit is not in any better of position than before I contracted them. They have not called my phone in over ten months to discuss anything about my case. BUT, when I decided to stop paying them due to lack of progress, which was a month ago, they have called my phone over 30 times. They have accessed a late fee to my account, and have made threats to worsen my credit. Please beware of this company. If you would like any intel on the progress feel free to email me. Good luck y'all.

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    Lexington Law
    Response from Lexington Law

    Dear Christopher,

    Thank you for your feedback. We reached out to you today as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Staff

    Reviewed May 17, 2019

    1 year of services and the only thing I wanted was my “one missed payment” to go away. Made things worst and also lose time. They couldn’t do anything and just had me running around in circles and still charged me every month. They have no attorney and no legal department. Just an automated system with letters they print and send.

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    Lexington Law
    Response from Lexington Law

    Dear Christopher,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed May 16, 2019

    I have been waiting for a response for 75 days now. Since my account will be cancelled tomorrow I won't hear anything. Nothing has changed. No removal. Feel like I wasted time and money. Now my account will be gone. I doubt anything will change.

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    Lexington Law
    Response from Lexington Law

    Dear Paul ,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed May 15, 2019

    Updated on 05/20/2019: So I called and told them I wanted to cancel, there was no work being done, the app etc showed me that NOTHING was being done so I shouldn’t be charged. Then decided I would just extend the payment out a few days then pay it, they took money out of my account after agreeing NOT to until down the line. Now they didn’t expect me to notice clearly! So now I’m on another 2 hour hold waiting on someone to answer the phone! They will take your MONEY AND DO NOTHING FOR YOU! DO NOT BUY THIS SERVICE!

    Updated on 05/17/2019: So I posted a review on 5/15/2019, just as horrible as ever, I’ve gotten an email after my review claiming they have sent 3 letters...I’ve been trying to call them for 3 days and my hold times has been at least 45 minutes or longer! No one to speak with as of now! I believe this is just one big scam at this point! I’m so ready to be done with them! Please do NOT buy services from them! You will get the run around after you sign up!

    Original Review: I’ve been with Lexington Law less than a month, not one letter sent, and yet they are charging me in less than a week for services they have NOT completed! They say during the first call we will only charge if we are working. They are NOT working, so this is false information, very misleading! I’ve done some research and REALLY wish I would have done MORE before actually taking that first step with them! I’m on a very long hold at this moment trying to talk to someone else on what is going to happen. Most likely the other horrible reviews I’ve read will be pretty true once I’m done with this call, please don’t fail to believe those bad reviews because they are TRUE! Beware of the services offered!

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    Response from Lexington Law

    Dear Angel,

    Thank you for taking the time to speak with me today and allowing me to address your concerns. I am glad that we were able to resolve this matter. An email was sent to you with my direct contact information should you have any further questions.

    Sincerely,

    Alex

    Lexington Law Firm

    Staff

    Reviewed May 14, 2019

    For the short time that I was signed up for the service, I was pleased and was able get me to the point that I was able to buy a car. They removed over half of the bad marks on my credit profile. They are the best at what they do, I will use them again in the future...

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    Customer ServicePrice

    Reviewed May 10, 2019

    Paid over $100 per month for 1 year with no answers, no response, no credit repair even 1 year later. Extremely poor and unprofessional customer service. Complete waste of time, money and energy. Very stressful experience due to constant promises of better service with no follow through.

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    Lexington Law
    Response from Lexington Law

    Dear Shirley,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceSales & MarketingPrice

    Reviewed May 7, 2019

    I was a returning customer and currently very disappointed. I used them for a month for a $129.99/month fee. After the month passed I contacted them to let them know that I was laid off from my job and to cancel my account. Now they are claiming that I owe them $201 and threaten me to report my account to collection if I don't pay them, which I find ironic since I tried to used them to help me clear my credit and now they are threatening to do the opposite. I contacted them again to see why they are charging me so much even though I was supposed pay $129.99 per month and now my balance is somehow $201. They claimed because of late fees and other factors which no one previously told me about and besides I had already cancel my account.

    In addition, none of the items I'd prioritized to be removed from my credit report were removed and remain there. They falsely tried to claim that they removed two negative items from my credit report but this is not true because those items I had already disputed through Credit Karma yet they were trying to take the credit for it. This company has changed from the first time I used their services. Furthermore, they refused to accommodate my request to lower the balance to $129.99 minus the $19.99 that they already took from my account. I agree to pay $129.99 per month and technically I had cancelled so they shouldn't have had charged my that $129.99 anyways.

    Now they are charging me unexpected fees that I did not agreed to or was aware I was being charged. Also, I keep getting emails from my Capital One account saying that Lexington Law Firm is trying to take money out. They do this up three times per day, every 9 days or so. First, they attempted to take $129.00 but I didn't have the money so then they tried to take $79.99 and finally took $19.99 out of my account because that's all I had left. This is a scam since you can just dispute negative credit report items yourself through Credit Karma, or directly through Transunion, Equifax, or Experian. No need for this services, especially when the paralegals leave key details such as late fees, during the opening account process.

    I won't used this service again ever, it is inefficient and I will advise for you to save your money and find different alternatives in order to repair your credit. This was a mistake on my behalf and I should had never contacted Lexington Law Firm because they did not helped me instead did the opposite and created left me with a greater debt and in addition threaten me to send my account to COLLECTIONS.

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    Lexington Law
    Response from Lexington Law

    Dear Enrique,

    Thank you for taking the time to speak with us about your concerns and allowing us to find a solution. Please don't hesitate to give us a call should you have any further questions.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed May 7, 2019

    I have mid 550 to 575 credit, due to loss of work and a few items on my history that have been keeping my scores low. I was able to do some inquiring and deletions myself a year ago and brought my score to 604, then this past year I was unemployed again. I decided to try Lexington Law, and I gave it 2 full months, the suggestions of the Paralegals were the same plan of actions that I had taken myself the prior year, I had no results. I paid $109 for 2 months and decided to cancel at the beginning of last month April 2019, when the young man who took my cancellation told me I would still be billed $40 even after I cancelled service. Today I was charged, and I am very disappointed in Lexington Law's results. I also feel I should not have been charged the $40, $260 later, I should have just paid to a debt collector towards a delinquent bill. Charles ** Sr.

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    Lexington Law
    Response from Lexington Law

    Dear Charles,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed May 5, 2019

    After leaving a negative review, Lexington Law contacted me and my concerns were resolved. I am a client once again and hopefully Lexington Law will help boost my credit score soon I hope. I am satisfied and hope everything works out.

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    Price

    Reviewed May 5, 2019

    Let me start off by saying Lexington Law is great! My credit went from a low 500 score to a low 700 score in about a year. It does takes time, but be patient and you will be happy with the results. Try it. You will be amazed with the results. I also was able to buy a new home and purchase a car all at a great interest rate by using this service. Lexington Law rocks!

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    S increased rating by 4 stars.
    Customer ServiceStaff
    After a positive interaction with Lexington Law, S increased their star rating.

    Original Review: May 3, 2019

    This company was not helpful. Was definitely a waste of time and money. Nothing seemed to really help my credit. My score was already in the 600s before service. The "per se" Top package was purchase. Monthly fee amount of 129. drafted for several months, only one removal. Remind you, after the one removal I received a email stating they would start moving aggressively on my behalf.

    (Still one removal.) They were quick to call after my cancelled email. Paralegal attempted to negotiate by using her intellectual speaking, which was very aggressive. She accuse me of not utilizing higher service plan and attempt to offer lower plan with a month waiver. My accounting experience stated working in my mind. The offer was not a deal and Yes! I did utilize y'all site that came with my plan. This is how I determined to cancel my service. Based on monitoring site daily. I just didn't see where my service was quite being met, however it was a short time. Didn't want to spend any more money or waste time.

    Can you believe after service did not met my expectations? I was told 73.63 would still need to be process for last payment. Between 200 and 400 dollars was given (estimate) and I still owe! (Only one removal.) My credit really didn't need a lot of work to be done. Status - Lost money and no credit improvement. Don’t waste your money. I am highly disappointed, heard great things from other peers with very bad credit and I didn't receive the same service and I had fair credit before service. Per Paralegal, "My integrity won't let me off phone until we better service you." (Integrity make you do right about people not fast talk or sucker punch.) Anyone who truly know me, Can say I live a life of integrity and honor my words. This is why I will allow last payment to be drafted, however service I received I am not in agreement. All is well.

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    Lexington Law
    Response from Lexington Law

    Dear Sheila,

    Thank you for taking the time to speak with us today and giving us an opportunity to address your concerns. Please don't hesitate to contact our team of paralegals should you have any further questions.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceSales & MarketingStaff

    Reviewed May 3, 2019

    All they good at is convincing people that they are professionals and will help to fix credit. But unfortunately, they are just bunch of liars who does nothing... They little does of an effort they put is something you can do it yourself!!! So sign up with them. They are just bunch of parasites who survives on your money. I called to ask for refund and the supervisor Hang up on me and cancel my account without my permission. I going to sue their ** now. Literally I’ve been paying them 6 months and nothing change on my report and I also know they going to write a comment that they tried to call me or send me email. Just bunch of **. They just don’t care about their customer. Scammers.

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    Response from Lexington Law

    Dear Tamana,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed May 2, 2019

    I was a member of their credit repair services for roughly 2 years, and have to say that it was a complete waste of time, money and energy. They were able to remove one of twelve items in the first 4 months, and then NO other progress was made. Every time I would call to cancel, a new operator would spin how they were going to get results, and basically just get to keep going for another few months before the cycle repeated. They do not do anything that you cannot do yourself. I can't recommend strongly enough to stay away from these guys, and save your money.

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    Lexington Law
    Response from Lexington Law

    Dear Benjamin,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Cristian increased rating by 2 stars.
    After a positive interaction with Lexington Law, Cristian increased their star rating.

    Original Review: April 26, 2019

    I took my tax refund and put it all into paying down my debt. I also invested a few months into Lexington Law but my score is somehow lower now than when I first signed up. So no missed payments, lowered balances, and somehow my score is even lower than when I started. I could have used that money to pay down my cards and instead I wasted it on a middleman that did nothing for me.

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    Lexington Law
    Response from Lexington Law

    Dear Cristian,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Staff

    Reviewed April 24, 2019

    I paid to this company last year for 6 months. I kept receiving letters that they had written on my behalf but they were return addressed to my home and not to the company I was paying to have them sent to. I would then log-in, take a photo of these letters and submit them to the firm to let them know it had happened. Waste of my time and money right there.

    During these 6 months, only 1 item was removed from my credit report despite there being quite a few (which is why I reached out to them in the first place). My credit score went up about 14 points. And I paid this company over $600. Not pleased with the return benefit. I was shocked because years ago when my husband and I were trying to buy our home he used this company and within 3 months he had several removals and his score went up over 100 points! He said he never had to do anything. And here I am, taking photos of letters with the wrong address. What a waste.

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    Lexington Law
    Response from Lexington Law

    Dear Emily,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed April 19, 2019

    This company was not helpful. Was definitely a waste of time and money. They seemed to be overwhelmed with the work. Nothing seemed to updates for months. They were quick to process a payment but never quick to update you on any status. Don’t waste your money. Poor customer service.

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    Lexington Law
    Response from Lexington Law

    Dear Justin,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Reviewed April 16, 2019

    I was welcomed warmly. My questions received quick, knowledge answers with realistic expectations. I look forward to working with Lexington Law so I can finally purchase a home. It has been a long and grueling struggle to get out of debt, now I can see the light at the end of the tunnel.

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    Staff

    Reviewed April 14, 2019

    Tried to fixed my student loans by Lexington Law. Lexington Law is a totally fake and sucks law firm. Don't listen to them. They kept lying. I went through the horrible experience regarding my heavy debt loan. They didn't do anything except deducted money of every month fee from my bank account. I would suggest don't depend on Lexington Law firm. All are crappy people totally wasting time and money.

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    Lexington Law
    Response from Lexington Law

    Dear Asma,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed April 12, 2019

    I used them for a few months, of course the premier package which was about $130/month. They said I needed this since I need quick results. I kept having to call them to actually work on my case. They got one thing removed off of my credit report but since it off of all 3 reports they considered it 3 things. I had better luck doing it myself. Then when I talk to them about cancelling they said well I still owe another month because they bill a month behind which was definitely not discussed when I signed up but of course it's in the fine print in an email that was sent later.

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    Lexington Law
    Response from Lexington Law

    Dear Amanda,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed April 12, 2019

    I used Lexington Law for 3 months. No negative items have been removed. When I call to complain about the progress all they say is they'll escalate it and send out more letters and tell me to be patient. It can take a few months. The letters they type are generic. Anyone can type those letters in under 5 minutes. Do yourself a favor and do it yourself and save a lot of money.

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    Lexington Law
    Response from Lexington Law

    Dear Maurice,

    Thank you for your feedback regarding your tenure with Lexington Law. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed April 12, 2019

    I had been with Lexington Law for just over 3 months. During that time, I paid down my credit accounts and did nothing, (that I am aware of), that would have adversely affected my credit score but instead of increasing, it dropped since signing up for their services. When I questioned this, I got an answer that I could have easily came up with myself, "there are many factors, etc." Yeah, no kidding. Anyways, they showed 4 items being removed from my reports, yet I only could find 2. Those 2 items were removed after I personally called those creditors and discussed it with them.

    I am very disappointed in the service and, most importantly, the results their services have provided after more than 3 months. I not only feel I had been taken advantage of but feel like I am part of a much larger group of people who have had a few unfortunate things occur that have put us in this position only to have a "business" like theirs take advantage of our situations. I have cancelled my account and will spend much of my time leaving appropriate reviews on the various sites that I used to decide to join their services in the first place. I will also notify the appropriate organizations in the state of Massachusetts that buyers should be very wary of Lexington Law.

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    Lexington Law
    Response from Lexington Law

    Dear David,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Price

    Reviewed April 12, 2019

    Helped my case for not much to start and improved it for as much as they could for the price I paid. Just forgot to cancel. So I hope they don't charge me anyway when they're the ones trying to fix my credit.

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    Reviewed April 11, 2019

    I attempted to contact the negative companies on my credit report to fix things for two years. No luck. I signed with Lexington law and after almost a year some were removed but my score stayed close to the same. I left them for over a year and decided to give it another try for the last three. They sent out their usual letters and I received the usual inconclusive letters back. One said they were not sure what was being asked of them.

    I contacted Law about this. They told me to email them copies of the letters I received. I did. Month after month when I receive duplicate responses from the companies. Clearly, a nonproductive attempt on Lex Law part. I again contacted them, this time by phone regarding the situation. They said they would go the next step to elevate the attempt to remove the negative from my credit report after I sent back to them a notarized letter of what they would send me. Now, my score has gone down about 50 pts since all this has been going on without any new negative activity on my part. Any explanations?

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    Lexington Law
    Response from Lexington Law

    Dear Diane,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Price

    Reviewed April 10, 2019

    My credit score was low and it was hard to get financing, but after I started working with Lexington Law I begun to receive more offers and lower interest rates. You are notified of any actions they are performing on your behalf.

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    Staff

    Reviewed April 9, 2019

    Elizabeth was amazing! They answered and help me through everything! They communicated with me through every step! Any problems they was able to patiently deal with me! I will recommend Lexington Law to family, friends and anyone who's serious about their credit.

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    Customer ServiceStaff

    Reviewed April 6, 2019

    I was looking to refinance a car and was referred to Lexington Law and as soon as the guy gets on, I explain to him I wasn't interested in his services. He goes on to say "she seems like she is on another planet..." Geesh wooeese or however you spell that. I tell him back, "You seem very rude" and hang up my call. I'd not recommend this company if you want very rude people responding to you. He could have said nicely back, "I understand if you arent interested but if you have interest in the future, please let us know," but instead he was very rude to me instead. No very professional service...

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    Reviewed April 6, 2019

    Horrible experience, tried them twice. They kept soliciting me, and have them another chance for nothing except take my money again. Paid 129 for about 4 months and did nothing except dispute things that I had told them not to dispute and prolong time to keep milking your bank account. First time they took 60-80 for a whole year and had no results, no changes except my bank account getting smaller. Always telling you it will take some time. A lot of BS! Make PROMISES they don't keep to take your money. Once I did it myself I fixed my credit in 3 months and raised my score almost 105 points, enough for me to buy a car. You can Fix your own credit without having company like Lexington Law drain your bank account. If I could give them a negative 5 star I would, they don't deserve one star. DONT USE THIS COMPANY, RUN!!!

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    Lexington Law
    Response from Lexington Law

    Dear Andres,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer ServiceStaff

    Reviewed April 6, 2019

    I filed bankruptcy and this firm continues to harass me over something that has been discharged. I forwarded all their threatening emails to my attorney. I have asked them to speak directly to my attorney and they have not done so... They continue to harass me.

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    Staff

    Reviewed April 3, 2019

    Not only have they repaired a ton on my credit and help me constantly to improve my credit score and information I did not know about how to do things also, but my sister signed up also and went from a very low score to almost 700 score within a couple of months! This company is just amazing and that is not something I would say lightly. Not sure about anyone else, of course, but they helped us!

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    Reviewed April 3, 2019

    Signed up for their services. They dispute good accounts that have no issues to prolong your subscription, not very ethical in my opinion. Had a financial emergency and called to cancel. They talked me into suspending for a month, for which I would not be charged, so I did. Then called to cancel, was told I would be charged for the suspended month as well. Nothing like a lying cheat. Have contacted my bank to dispute charge. Anywhere I see their ads will contact the site owner and let them know what kind of organization they are selling ad space to, not that is will matter but will make me feel better.

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    Response from Lexington Law

    Dear Scot,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase

    Reviewed April 3, 2019

    My score has improved by interacting with Lexington. They communicate along the way to keep me informed of progress. I would recommend Lexington to anyone who needs their services. I’m looking forward to achieving a good credit score so that my expenses will go down.

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    Verified purchase

    Reviewed April 2, 2019

    I was satisfied with Lexington Law but right now I cannot afford to be paying for these fees. I will come back with them at a later time so they can continue to help me. I just need to know exactly how you can continue helping me. Josephine **.

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    Lexington Law
    Response from Lexington Law

    Dear Josephine,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Staff

    Reviewed April 1, 2019

    I was suddenly faced with divorce. Debt piled up. Bankruptcy was the only option left. With credit in disarray I contacted Lexington Law Firm. Within months ugliness was dropping off my credit report. They communicate well and keep you informed of progress. The paralegals I’ve spoken with have all been professional and polite. Especially the last one. No regrets! I highly recommend the best plan with Lexington Law Firm.

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    Verified purchase

    Reviewed March 28, 2019

    Lexington Law takes a personal interest in their customer's interest by developing a working plan of customer's credits repair. Their paralegal system uses many legal strategies to repair the customer's credit with inexpensive plans. Their customer relationship is of a high quality.

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    PriceStaff

    Reviewed March 28, 2019

    The only thing that stopped me from giving it 5 stars is the fact that after a year of no movement at all they continued to charge me with no feedback. They did raise my score by 100 initially and I was thrilled but when nothing else could be done, they just continued to send letters and charge me monthly. When I called to cancel even the agent noticed the lack of anything and agreed I should close. I will recommend this company but will suggest you keep an eye on the progress, be patient, and know when there is nothing more that can be done, cause they won't tell you.

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    Customer Service

    Reviewed March 26, 2019

    Horrible company. Yes they submitted info to dispute items on my credit however when I was trying to cancel they did not respond to me until after they took more of my money. Nearly a month later. I basically was charged $230 for them to write 6 notices and send them off. I'm told 109 was getting the info together then 109 to send it not to mention 15 to open the case.

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    Response from Lexington Law

    Dear Truess,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Customer Service

    Reviewed March 25, 2019

    You have to start somewhere and this is the place. All questions where answer. They would fix anything small or big. I have noticed a big difference with my credit even in this short period of time. I have noticed only good results.

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    Staff

    Reviewed March 25, 2019

    My experience with Lexington Law has been amazing. Everyone I have spoken with has been very knowledgeable and very pleasant. Ryan my first contact with the law group was exceptional and Olivia your paralegal was amazing. She was knowledgeable, professional, extremely helpful, beautifully Pleasant voice, very easy to speak with. I am very excited to have Lexington Law on my side. I highly recommend this service to anyone in need. I thank everyone For the professional services they are providing to the customers. Thank you very much. Jose.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2019

    Very satisfied with Lexington services - improved my credit score by over 50 points in two months! Excellent customer service and rapid results! I would definitely recommend this company to anyone needing credit repair or improvement! Representatives are very professional and answer all questions in depth. Consistent contact via email and text.

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    Verified purchase
    PriceStaff

    Reviewed March 23, 2019

    Excellent service and very willing to handle any problem we presented. We also discussed the new advantages we are now getting with less cost out of our pockets. My husband and I appreciate the willingness of your staff to take as much time as needed to help.

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    Verified purchase
    Staff

    Reviewed March 21, 2019

    I've been working with Lexington Law for a year now and I must say that I am happy with my results this far. Removing negative items from your credit report is never easy and I am glad that Lexington Law is helping me to improve my credit score. Lexington Law came highly recommended to me by to very close people. I would definitely recommend them to other people too.

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    Staff

    Reviewed March 20, 2019

    You guys really make me feel comfortable and you helping me. I am having such a hard time with my credit. You guys make me feel like there's hope. You are also helping my wife with her credit. Thank you for everything that you do for me and thank you for being understanding.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    From low off the chart to 802... There is so much false information put on credit reports you must have Lex. Law to correct the mess!! Thank you for your diligent, consistent, unfailing, and consistent service!!! I have recommended lots of people to you... One requirement of my job is to check credit reports and give help. I send them to you!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 20, 2019

    My experience from start to current has been pleasurable with good customer service and explanation of all services, so you can pick the plan that has right for you. They have agents to call live when appropriate to answer any questions and fair prices for services offered.

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    Verified purchase
    Customer Service

    Reviewed March 19, 2019

    Lexington Law is great. I never thought I could see the day when my negative items from my report would be removed. They have helped me to overcome my fears about trying to improve my score so I can obtain loans to buy a new house. I rate Lexington Law a 100 in all areas including great customer service.

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    Verified purchase

    Reviewed March 19, 2019

    Lexington Law has been wonderful since I have signed up with them. I cannot ask for a better company to help me repair my credit. Thank you so much Lexington Law. Today was a very stressful day. Now I'm not stressed as much.

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    Customer ServiceStaff

    Reviewed March 19, 2019

    Needed to place alert due to theft and called Lexington. It is without a doubt every time I speak to someone handling my case, it’s always professional and a caring attitude toward client. Service I received has and still is in high quality dealing with Paralegals on my case. Very detailed and customer serving given knowledge to me to help me understand the process. Thanks you so much Lexington for having high standard professional that care!

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    Customer Service

    Reviewed March 18, 2019

    Never mentioned an upfront fee of 14.99, I cancelled as soon as I signed, I did a courtesy call several times and they said no fees that I cancelled in time before they would do services. I can do what they can do for free.

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    Response from Lexington Law

    Dear Maria,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase

    Reviewed March 18, 2019

    Lexington Law work hard on your credit. They help you to cleanup your credit. Thank you Lexington Law. For me fix credit by cleaning up some things that is not mine and cleaning up things that is old. Thank you Lexington Law. Thanks. You keep up with the good work.

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    Verified purchase

    Reviewed March 15, 2019

    I was only with the company for about 2 months and I have seen my score go up over 100 points! I was just qualified for a credit card that will also make my score go up even more! Very happy with my results!

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    Verified purchase
    Staff

    Reviewed March 14, 2019

    I am very pleased with the hard work that Lexington Law Firm has put in repairing my credit and FICO score. I would gladly recommend Lexington Law Firm to my friends and family members. Lexington Law Firm has helped me out tremendously, I am very pleased with their service. I would like to thank all the hard-working members of Lexington Law Firm that have helped me out with my credit issues. My best regards to all. Fredrick

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    Reviewed March 14, 2019

    Well am not a big talker by the way, but am please with how my case is going so far, and looking forward to enjoying my new improve credit. And if my experience with Lexington Law is as good as am hoping for, I will strongly pass the news onto friends and love ones.

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    Reviewed March 14, 2019

    If I could give 0 stars I would. Please do not waste your time doing business with this company on something you could do yourself. Lexington Law has been working on 3 items for 1 year and 2 weeks and still have not made any improvements. Not to mention they were taking money out my account every month and was not even sending out disputes. At that taking out my of my account without informing me. More like fraud when they are suppose to be there to help. Save money. Do it your self or look for a better business to do so.

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    Response from Lexington Law

    Dear Tanisha,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Customer ServiceStaff

    Reviewed March 14, 2019

    A friend recommended me to Lexington Law to help me with my credit repair and so I called and They took care of me and within 6 months my credit repair was fixed and now I have great credit and I would recommend them to friends and family.

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    Staff

    Reviewed March 14, 2019

    My experience with Lexington was AMAZING. They were professional and pleasant and my credit score went up within the first month. This company really will get you where you need to be then you can get that new home and car.

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    Reviewed March 13, 2019

    When I reached out to Lexington law, I found out that even though I had paid off my accounts, some or all of my debts could still be attached to my credit report for years, though I still have awhile before it gets to where I need it to, I have already saw improvement on my scores.

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    PriceStaff

    Reviewed March 13, 2019

    Lexington law has been so helpful and useful to both myself and my boyfriend. The website was super easy to use and figure out. The prices were reasonable. The letters that we printed ourselves were easy to understand and very effective. The work the paralegals did was amazing. Everyone we spoke to was friendly and knowledgeable. From beginning to end Lexington Law was wonderful!

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    Price

    Reviewed March 13, 2019

    I’m glad my friend recommended me, as a college student it’s hard maintaining a lot of thing but I messed up my credit & so far I’m very content with what is going on with repairing it. The fee is worth it for sure.

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    Online & App

    Reviewed March 13, 2019

    I was with this company for a couple of months. First off the credit score you see is not your FICO score. Second they lied about removing things from my report that was never removed! I have access to all 3 credit bureaus and my FICO scores. I advise you to sign up with all 3 bureaus and monitor your scores that way if you hire them. Things that they claimed to have removed were still there such as a bankruptcy they claimed to have removed. But never disputed it! Your Fico score is what matters not that score they show on their website.

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    Response from Lexington Law

    Dear Allison,

    I am sorry I missed your call. I tried to call you back today, but was only able to leave a voice mail. Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Customer ServiceStaff

    Reviewed March 12, 2019

    I have been very happy and satisfied with the help that I have received with Lexington Law. From the beginning their people called and questioned items they found in my Credit reports and immediately did what was necessary to have those items removed. For that...I thank you.

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    Verified purchase

    Reviewed March 12, 2019

    Lexington Law helped me clean up my credit history while teaching me how credit scores work. I now have my very own home and my credit score is in the 700s. You don't need to make lots of money to accomplish this, I started with a monthly income of 1400 and now I get 1600 BUT my score is high. I was sabotaging my score without knowing it. I'm so thankful for Lexington Law.

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    Customer ServiceOnline & AppStaff

    Reviewed March 11, 2019

    Lexington Law has done an amazing job helping me get negative items off of my credit reports. They are always available to answer questions and point you in the right directions. The website is super easy to use. I would definitely recommend them to friends and family.

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    Reviewed March 8, 2019

    Don't use this company, very sketchy... they say one thing produce another and no outcome, people claim this is a great company for credit repair. Yeah right. Better off during the creditors for selling you out to another company then we can arbitrate in private or public whichever one... but I don't recommend this so called fabricated law firm. Please do your research... There are so many companies out there who say, I have a company in business for 20 years but lies and takes down negative reviews to make them look good, buckshot, nothing but **. I don't like this company I had 7,000 stolen from my credit card. And they were the last Company I used so... That's under investigation.

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    Staff

    Reviewed March 8, 2019

    Thank you so much for all your help and the Outstanding service. If it weren’t for you, we would not have been able to purchase another vehicle, as our car died. We didn’t know if it was going to be possible, but with your service, we were able to secure a car loan with moderate monthly payments. Thanks again!

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    Customer Service

    Reviewed March 8, 2019

    They did help rebuild my credit score; but after I canceled my account with them, my legit long time established credit card was closed because it was reported fraudulent to TransUnion. After investigation and multiple phone calls between TransUnion and my credit card, I found out that Lexington Law reported it as fraudulent to TransUnion long after I told them I didn’t need their service anymore. It seems to me that they might have done it in purpose.

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    PriceStaff

    Reviewed March 7, 2019

    Very helpful understanding team. Great job! All of the hard working individuals thank you for your help at a reasonable price for the outstanding work and extra effort you do for people like my self. I highly recommend this law firm.

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    Staff

    Reviewed March 7, 2019

    I found Lexington Law to be very helpful. The friendly staff always made questions easy to ask. I was able to track my progress and see the improvements in my score. I did bring my score up and am well on my way to reaching my goals thanks to Lexington Law!

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    Staff

    Reviewed March 7, 2019

    This is the most helpful credit repair and I’m so grateful. They are very understanding as well. They work with you through anything. It’s the best thing to happen to me. I can move and finally be on my own. Thank you Lexington Law.

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    Reviewed March 7, 2019

    Trying to repair my credit. Lexington Law is really doing a great job. They notify me when they send letters. They let me know when a negative item is removed from my credit report. Past creditors are able to contact me to make payment arrangements.

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    Staff

    Reviewed March 6, 2019

    After having been a customer, once again, since October 2017 - I would just like to thank the Lexington Staff for their help in getting my credit score from an all time low of 475 [on TransUnion] to a high of 768 [on Equifax] by October 2018. Having removed 73 negative items (which equates to a 91 percent removal of negative items by the Lexington crew, overall). I now have good credit and plan to keep it that way! I was also a Lexington customer back in 2005-2007 and during that time, the Staff's work helped me and my husband qualify for a hefty loan for our dream home, which we purchased in 2007. Thank you, thank you! Finally, you can count on me to solicit business for you guys every time I get a chance! ;=)

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    Customer ServiceSales & MarketingStaff

    Reviewed March 6, 2019

    I signed up Feb 5th approx for 14.95. Was told that's all I had to pay. Never did the cust svc rep tell me on recorded call 5 to 10 days later I will be billed 109.95. They told me again on recorded phone call every month after paying 14.95 to use svcs will be 109.95. Which wouldve made my first payment by their words March 5th approx. They billed me in Feb. I had to call and was told by rep it was miscommunication on their end and I would get a reversal of funds which I did, and that my actually billing redraft date would be March 5th which is what I was informed on sign up I would first be billed for starting svcs.

    When March 5th 2019 they tried to bill me for some reason. Went back to them and I then accrues a supposed late fee. Now 129.90 is what they want now March 5th. I called and spoke to paralegal who was not listening and unprofessional to customer. Mind you they did one thing in that month. That's it, did not help me. Requested a manager who was not listening unprofessional disagreeing telling me what I was informed of or not informed of wasnt true because they always disclose this, even though person to person can forget or state things wrong to a new client. Was very rude and unwilling to work with me period.

    So they suckered scammed me out of 129.90 for a single item off my credit and even though I was canceling on March 6th they said I still had to pay 94.90 on April 4th!!! For what? Canceling my account a month prior. The rude unprofessional and incompassionate manager said that the first bill was for this so called work fee. Okay but when I signed up I was informed that MONTHLY after sign up and start for 14.95 would then be 109.95!

    Exact words from rep! I wrote down our entire convo with any all important notations and they still tried saying I was wrong. They make no mistakes and still want to bill me another month even though the entire process and time has only been 1 month as of today March 6th! And I canceled today which is literally when my first payment was due period. So I have to pay for another month when I'm no longer a client and they will be doing NO more svc for me period!!! Rip off artists scam people charging too much non disclosures of important billing/policy info. What is wrong with these people and this company? How can they get away with this?

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    Response from Lexington Law

    Dear Samantha,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Staff

    Reviewed March 6, 2019

    Lexington Law has done a very good job with my credit repair. Some things goes a little slow but they're thorough once it's done it's done. The staff and paralegals do whatever they can to help you and to understand what's going on.

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    Reviewed March 6, 2019

    I was very impressed with Lexington Law. Within 7 days they had 2 items removed from my credit!! Thank you Lexington Law. I would definitely recommend this company to my friends and family. It's a great way to start over.

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    Customer ServiceStaff

    Reviewed March 4, 2019

    She was terrific. Her customer service was wonderful. She explain everything to me and answered all my questions. I was happy to have her as my rep. Ms. **, thank you so much for your help. I appreciate it. Thank you so much.

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    Customer ServiceStaff

    Reviewed March 4, 2019

    I just got off the phone with a man named "Luisa". I told him I wanted to speak with my Fiancé before making a $129 purchase (plus $19 a month) without him knowing. He then asked if I was even serious about fixing my credit and then asked what my Fiancé's credit situation is like, I said "that really isn't my business to be discussing with you", he rudely giggled and talked to me like a child, saying I "obviously wasn't really looking to get into a home and fix my credit". I asked for an Email so I could contact him, AFTER I talked with my Fiancé and that I have not heard of his company before, so I would like to do research before handing over my card number and money.

    This guy got all kinds of mad and snotty, he told me how big his company is and laughed at me telling me how he cannot believe I don't know who they are, said he would not email me and that I can call back after I Google them. He then hung up on me without another word. Super professional. (Sarcasm) Funny thing is, I don't have the time to run through my credit report and contact each and every company to dispute them. I was actually going to do this, after I spoke with my other half to inform him of my purchase. Not now, I will just copy and paste some letters and mail them out myself.

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    Response from Lexington Law

    Dear Christy,

    We attempted to speak with you today, but were not able to reach you. We left a voice mail with our direct contact information. Please feel free to give us a call, so that we can address your concerns.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase

    Reviewed March 4, 2019

    Lexington Law has gotten my credit rating back to where it was years ago. It didn't take a long time either. They kept me informed during the whole process also, which made me happy because I wasn't aware of some items on my credit history.

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    Staff

    Reviewed March 1, 2019

    Lexington Law Firm, were very helpful. They went beyond to give feedback on everything they were doing. They help me understand every step they were taking to fix my credit. Unfortunately I had to cancel due to my husband's work injury.

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    Customer Service

    Reviewed Feb. 28, 2019

    As a general rule, I’m not big on reviews because they’re time consuming. Like most people, I only leave feedback when something is VERY GOOD or VERY BAD. Let me preface the remainder of this review by clearly stating that I have ABSOLUTELY NO outside affiliation with LexLaw or any of its employees nor am I receiving ANY compensation of any type for this review. If you’re considering using a service to help restore your credit, I AM YOU! I had a WHOLE LOT OF “LIFE” hit me in a short period of time and I picked up ALL of the financial bumps & bruises that come along with that. Job loss, divorce, health issues (in that order) and when the dust settled, I was left with a mountain of things to take care of and a 540 credit score.

    FULL DISCLOSURE ... I have no idea how they do what they do. There is a lot of email traffic explaining this inquiry and that inquiry, this challenge and that, an escalation here & there, blah, blah. I’ve always had the ability to be as engaged in this process as I wanted to be but if I really wanted to get involved in the nuts & bolts of it, I’d have done it myself. Here’s the important part... In less than 2 years, my score went from a 540 to 715 as I’m typing this review. The progress was steady over a period of time so it’s not like they flipped some switch and my score jumped. If you’re serious about improving your credit profile, reasonable in your expectations about progress, and able to let “time take time”, this service will yield you AMAZING RESULTS!!!! LexLaw has my HIGHEST POSSILE endorsement and I’d recommend their service to any and everyone. Try it!

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    Customer ServicePriceStaff

    Reviewed Feb. 28, 2019

    I hired Lexington Law to dispute inaccurate items on my credit report. After paying them monthly for nearly a year and disputing all of the items, my service agreement with them ended. They contacted me and conned me into continuing with them by saying they will now step up the dispute process of the remaining items with a more aggressive method. With that understanding I stupidly agreed to allow them to continue with this "more aggressive" method.

    A few months later, a letter that they prepared on my behalf was returned by the post office. The letter was returned because they failed to include the City, State, and Zip Code on the envelope. I opened the envelope and for the first time I was able to read one of the letters they've been sending on my behalf. The letter was horrible, containing several typos and grammatical errors. My 5th grader could have wrote a better letter. I was so embarrassed that they sent such a poorly written letter using my name including an electronic signature making it appear as if I wrote it.

    To make matters worse, the letter wasn't even disputing the item. It simply asked the creditor to please report it differently. I immediately called Lexington and made them aware that they forgot to properly address the envelope and that I was unhappy that the letter was not effective and was written poorly. I was told that it is their policy to purposely include bad grammar and misspellings in their letters so it can have the appearance that the consumer actually wrote it. I was offended that they would assume all of their customers were ignorant and couldn't spell. I told them to cancel my service agreement and that I no longer wanted to do business with them. They informed me that they would still charge me for one month's service after they canceled.

    However, they continued to charge me for the next 3 months (even though I canceled). After the second month, I contacted them again and they claimed that they never received a request to cancel. In fact, they claimed that they were never contacted at all (despite me having the phone records as proof). I once again demanded that they discontinue all services. But, the next month, they still charged me again. I had to have my bank block them. Their customer service is terrible and the people I spoke with were extremely rude once they knew I no longer wanted to do business with them. I feel like I've been scammed by this company and that they've been charging me for work they NEVER performed. STAY AWAY!

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    Response from Lexington Law

    Dear Dontravian,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase

    Reviewed Feb. 28, 2019

    I do not see any progress about my problem with PNC bank. I don't own them the amount they are claiming. I put $250 down, the amount they claimed is $340, where is my down payment. I want you to find out how to get it right.

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    Lexington Law
    Response from Lexington Law

    Dear George,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Customer Service

    Reviewed Feb. 28, 2019

    The main reason I called Lexington was to help with a repossession that Ford credit had done on a loan I co-signed for with my daughter. She had a wreck and the vehicle was towed to a storage lot. It was undetermined at the time whether or not the vehicle was totaled or repairable. Long story made short, Ford ended up towing the vehicle off (even though it was repairable), sold it at auction and deemed it a repossession even though payments were current. I explained all of this to Lexington and they said they could definitely help so I signed up paying the $14.99 credit check and the $129.95 monthly fee.

    After a month had gone by, Lexington was still "analyzing" that but was working on 3 other negatives for late payments on other loans I co-signed for. When I called Lexington to inquire about the Ford status, was given the run-around and they informed me they could not subpoena any of the records from Ford in regards to the problem and they were still analyzing so I decided to cancel since they really couldn't do what they told me they could do even though they supposedly are a "LAW FIRM". They informed me I would be charged $71.** as a final bill for work that had been performed.

    Today, I checked my bank account and they had taken out the $71.** as well as another $129.95. When I contacted Lexington, they told me I was billed the $71.** and would have to prove to them by sending my bank statement to them to prove they misbilled me rather than checking internally with their accounting dept. Told them I would not send them my bank statement and I called my bank to dispute the charge. All in all, very disappointed with Lexington Law. Spent over $200.00 and got nothing but aggravation!!

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    Response from Lexington Law

    Dear Richard,

    Thank you for taking the time to speak with me today. I am glad that, even though you decided not to continue services, we were able to address your concerns. I sent you an email with my direct contact information should you have any further questions.

    Thank you,

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Staff

    Reviewed Feb. 28, 2019

    You guys have been absolutely amazing and very helpful. Lexington law has acted extremely fast and are doing a great job fixing my credit. I couldn't be happier about the performance. I recommend anybody that has any credit issues to use them.

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    Staff

    Reviewed Feb. 28, 2019

    You will have a dedicated team working on your behalf to resolve your credit issues, the reason why I know this is because they work on my behalf as well, since I have been signed up with Lexington Law Firm I have seen my score improve.

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    Reviewed Feb. 28, 2019

    6 months with Lexington Law group and my credit has gone up by 150 points... I love Lexington law group. I recommend everyone to please try this company! Now I have credit cards and I can buy anything I want because of Lexington law group... Thank you so much.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    Lexington Law has given me hope that there is a chance for us to have a better life once our credit report is repaired. Once my report is taken care of then we will concentrate on my husband's credit report. It is so worth it. The people are so courteous and professional it just makes one feel comfortable. They keep me up to date as to what is going on and that means a lot. I am grateful for Lexington Law not to mention that I am so happy that I made that call.

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    Reviewed Feb. 26, 2019

    I am a continually returning customer. I run to Lexington for assistance with my credit issues and they help to clear up all fraudulent and mistaken updates on my reports. They are accurate and on top of things. A little more focus in assistance after everything is cleared on HOW to maintain the report clean would help your customers remain knowledgeable with our reports and credit monitoring.

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    Staff

    Reviewed Feb. 26, 2019

    It has been a pleasure to work with them so far. I trust what they are doing for me and I believe that in end I will be in very good place as far as my credit goes. I am already less stressed about the whole situation.

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    Staff

    Reviewed Feb. 26, 2019

    My brother Alex had issues with his credit in the past and he was so satisfied with their results that he highly recommended it. Lexington Law was able to remove all 56 negative items and now my FICO score is 800 points. Once again, thanks to God and Lexington Law, I was able to get American Express credit cards with over $20,000 in available credit, among others. LexingtonLaw has provided an outstanding service, very professional and friendly personnel, and have recommended them to my friends, coworkers and family. Thank you very much Lexington Law for giving me back the opportunity to enjoy the benefits of having a clean credit report and Tier 1 credit score, once again.

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    Customer Service

    Reviewed Feb. 24, 2019

    After a series of unfortunate events I watched my credit plummet from climbing mid 600s to the mid 500s. Not even being able to pay LexingtonLaw at the time because of these life events, I eventually was able to get back on my feet and reach out to them. They reviewed my account status, reactivated it with a nominal fee while assisting me with all the necessary steps to get me protected, and rebuild my credit on the spot. LexingtonLaw has provided consistent service, excellent communication, and proven themselves as the leading Credit Repair Reporting Firm.

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    Staff

    Reviewed Feb. 24, 2019

    Using Lexington Law gave me the freedom I needed to purchase a house in just a year. They are truly a team of professionals that will work with you to get your credit score up. I have been with them for almost 5 years. I continue to use their services to monitor my credit. Thank you Lexington???

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    Customer Service

    Reviewed Feb. 24, 2019

    I have felt informed every step of the way and receive constant updates on the status of my case. Lexington always informs me when there is new information associated with my credit, and they ask me what I would like done with my accounts all of the time. They are helpful and respond quickly to requests and questions, as well. So far they have removed several negative items from my credit and I am beyond appreciative for what is has done to improve my credit.

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    Reviewed Feb. 24, 2019

    I have had the pleasure of being a client of Lexington Law Firm for two years. In that time, I have been able to clean up my credit. Lexington Law Firm has been the best decision I ever made. Thank you.

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    Staff

    Reviewed Feb. 22, 2019

    Every person I have spoken with at Lexington Law have been very professional and have a earnest desire to help you improve your credit rating. They explain everything you need to know so you understand the process as well as the results if their work. Thank you so much.

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    Staff

    Reviewed Feb. 22, 2019

    Lexington Law has a great service that provides to people like myself to be able to ask for help when a person finds themselves unable to correct a mistake by talking or just don't understand the mistake. The help that I am receiving is to help better my financial situation to allow myself to have a positive impact on my life.

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    Reviewed Feb. 22, 2019

    This is my second time needing the services of Lexington Law. Both times I came at a low point in my life and both times they encouraged me and lifted my spirit and my credit score. They were not at judgemental and I quickly saw results. I plan to purchase a home in the very near future.

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    Staff

    Reviewed Feb. 22, 2019

    I am blessed to have found your company. You are diligent in your work and determined. You have helped me tremendously in my finances as credit score. I am amazed at your work ethics as a big company the customer care is great! I appreciate all your hard work and may God bless your company and prosper you. Anyone looking for credit repair I always send to you. Thanks again.

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    Reviewed Feb. 22, 2019

    Got Lexington Law to fix my credit in 10/01/2018. I paid 129.00 a month, before getting them I disputed stuff myself that was deleted during this time. Lexington Law made a public record appeared on my credit that was a collection only. When looking at credit report now it shows as a repo, this repo was 5 yrs old and just showing up? They also got mad because I canceled after paying them 2 months, kept calling. I think they messed up my income tax with identity stuff the way they do things - lying. They are a rip off and I am so sorry I had them to work on my credit.

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    Response from Lexington Law

    Dear Gwendolyn,

    We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you several times as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

    Thank you for your assistance and we look forward to speaking with you.

    Sincerely,

    Alex

    Lexington Law Firm

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2019

    My credit went up by 85 points in 2 points and the staff are always willing to make sure everything looks perfect and accurate. Lexington Law is the best, I receive mails and calls. They always willing to make sure they cover all loopholes.

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    Customer Service

    Reviewed Feb. 22, 2019

    To be honest I was leery on "credit repair" and was afraid to try. From my first phone call I felt at ease and was helped with all my questions throughly. Today my experience was exceptional. My experience thus far exceeds my expectations. Thank you.

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    Staff

    Reviewed Feb. 20, 2019

    Very helpful with the questions I have and also gave advice on how I can improve my credit score. And offered this additional information to help educate me about how to protect my credit score. I would recommend Lexington Law Firm to all my family and friends.

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    Staff

    Reviewed Feb. 19, 2019

    Very professional. They delivered exactly what they promised. My credit score went up almost 100 points in 6 months. Since, I have been able to get 2 credit cards and was able to finance a car. I could not have done this myself.

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    Reviewed Feb. 18, 2019

    After Bankruptcy, Lexington Law got me back on a successful path! Removal of non legit credit issues, credit advise and warnings have proven essential to my credit and financial health. I am truly grateful! My credit scores continue to improve.

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    Reviewed Feb. 18, 2019

    I was referred this company from a friend. I say I've been with them less than 6 months and they taken 75% of stuff off my credit. Before I got with them my credit score was 610 now its 703 and rising.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2019

    I was skeptical about credit repair initially. Still am to a degree since results are not guaranteed, but I appreciate the professional attitudes and service from a few of the reps. I did get at least 2 reps who only read scripts to me and didn't answer any questions or recommend any course of action. Other than those 2 reps, I am satisfied and I am slowly seeing results.

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    Staff

    Reviewed Feb. 15, 2019

    Charles was very helpful in helping me to understand everything and what is going on with my case. He was very professional and sincere concerning my worries. He rest assured my fears. I'm confident now about my case and he also assisted me in the sign in and log on process. Thanks Lexington Law for having professionals that knows their job.

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    Lexington Law Company Information

    Social media:
    Company Name:
    Lexington Law
    Year Founded:
    2004
    Address:
    P.O. Box 510290
    City:
    Salt Lake City
    State/Province:
    UT
    Postal Code:
    84151
    Country:
    United States
    Website:
    www.lexingtonlaw.com