Suddenlink Reviews

Everyone is very nice in person or on the phone. They answer questions, seem happy with their jobs, always make sure I'm taken care of before I get off the phone or leave the office. Very nice, cordial, respectful. Anytime we've had someone come to the house they're always very nice and professional. Haven't seen another company treat their customers with such dignity and respect. We've had AT&T before and it will always drop service, be slow or lose signal. Not with Suddenlink, we have never had a problem at all and the speed is incredible. I can't do my work on my phone, my husband can work on his computer and we can stream movies at the same time and never have glitches that pause or slow down the movie or our work.

The representatives are very helpful and courteous. They work very hard to try to solve any issues that you may have and are polite. I would definitely recommend them to anyone. The installation was very quick and easy. They came while I was at work but my spouse said they did an excellent job and took the time to answer all his questions. The speed of my internet is outstanding. I do occasionally have lagging or buffering on sites but normally only during bad weather. Otherwise the service is quick. The reliability of the service is great. I know it is going to work as it's supposed to without any performance problems. If there's ever any problems customer service is always willing to help.

I have never really used customer service so I'm not really sure but I would assume it would be really good. We haven't had any problems in the past and hopefully we won't have any in the future. They showed up when they were supposed to. It was really fast and easy. No complaints. The technician asked if we needed anything and he was very knowledgeable. We got the fastest internet connection package because my husband is a gamer and it's great. He can play all of his games without any lag so he's really satisfied with it. Haven't had any real problems with it. Sometimes it goes but later on it'll be back and running within an hour or so and that's happened only a couple of times and we've had it for 5 years.