RoboForm

RoboForm Reviews

2.8
193 reviews
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RoboForm Reviews
2.8(193)
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About RoboForm

First released in 2000, RoboForm is an advanced password manager and form filler. It has continually been updated over the past 20 years to keep up with the ever-changing technological advances and security threats. It simplifies your online experience by generating and saving strong, unique passwords for each site you visit and can securely manage your passwords across all your devices.

Pros
  • 24/7 online support
  • Folder sharing included
  • Superior security measures
Cons
  • Free version limited
  • Billed annually

RoboForm Reviews

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    1 featured review
    How do I know I can trust these reviews about RoboForm?
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    Page 2 Reviews 10 - 40
    Verified purchase

    Reviewed Aug. 1, 2022

    I have used Roboform for over 10 years. I have had a great experience with it and would not know how to navigate the internet without its help. Always dependable and also very flexible. I use it in a variety of ways including keeping notes about the various sites I access through RoboForm.

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    Verified purchase
    Customer Service

    Reviewed Aug. 1, 2022

    This app is almost perfect. I really like this password keeper because, I could not come close to remembering all of my passwords. I do wish however, that I could share it with my phone!! That would improve it immensely!!

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    Verified purchase

    Reviewed Aug. 1, 2022

    I have used RoboForm and I love it. My must-have app on my computer and my phone. I tested other apps and this one was the best when I review them. Their last added feature it was amazing: now I can see my Roboform as Google Authenticator. So I think I will never change it.

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    Verified purchase
    Coverage

    Reviewed Aug. 1, 2022

    Never have to think about a password again, RoboForm has it covered. Love it! Before this I had to either write all of my passwords down somewhere and keep it with me at all times. Not sure where I’d be without RoboForm. Thanks for inventing it.

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    Reviewed June 13, 2022

    I consider RoboForm to be a rather mediocre system. Never got further than the first failed attempts to use it. The RoboForm system becomes really good and impressively efficient only when it comes to thwarting the termination of a disappointed customer.

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    RoboForm
    Response from RoboForm

    Hello Ton,

    Thanks for your feedback.

    I do see that you had a recent auto-renewal on your account which we refunded within a day of your request.

    Should you require any additional assistance, please don't hesitate to contact us.

    Verified purchase
    Punctuality & Speed

    Reviewed May 14, 2021

    It all seems (Roboform) to work fast and trouble free for me. I have noticed things have just kept improving as time goes on. I can use Roboform on any device I use at any time. I feel very secure when I log in to a site.

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    Verified purchase
    Online & App

    Reviewed May 14, 2021

    I've been a customer of around 4 years. It is easy to set-up and use. I use the app of a few computers and mobile devices and all my password sync seamlessly. Only a few times that is didn't work is because the mobile URL of website is a little different from the website landing page, but I'm able to get around it.

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    Verified purchase

    Reviewed May 13, 2021

    I have lost count of the number of years that I have been using Roboform. I have had no reason for complaint of any kind during that period. It has never let me down. It turns password use and the secure utilization of identity data into a very easy and pleasant experience.

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    Verified purchase

    Reviewed May 13, 2021

    I can’t remember how long I’ve been using RoboForm but it’s been well over a decade and probably over two. Couldn’t do without it! It’s already amazing and they keep improving it. RoboForm not only works on my PC, but on my iPhone and iPad too, remembers all my passwords and logins, as well as addresses, credit cards, payments, etc.

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    Verified purchase
    PriceReliability

    Reviewed May 13, 2021

    I think I've been using it about 15 years, maybe longer. I've tried some of the others out of curiosity, but came back to Roboform. The pricing is good - I got it for my wife too. The ability to fill in forms saves a lot of time. It syncs accurately and I have it on my phones too. They keep improving it too. If you fill in passwords manually, you could get taken in by a "phishing" site. Roboform will NOT fill in your info on a phony web page. So if you don't have it, get it.

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    Verified purchase

    Reviewed May 12, 2021

    Excellent product. I have used RoboForm for many years and it has met or exceeded my expectations. I am very happy with the product and have no intentions of looking at another password protection program. RoboForm does everything I need in a password protection program.

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    Verified purchase

    Reviewed May 12, 2021

    I have used RoboForm for several years and it has saved me many hours of frustration having to enter multiple usernames and passwords for various sites. Just one click and I am in to the sites without needing to remember the usernames and passwords for the sites. And, I don't believe there was one time where RoboForm didn't work. Also, I remember calling the help desk about a question, and the person with whom I spoke indicted that RoboForm did not have access to my main RoboForm password which is a definite security plus knowing that persons at RoboForm don't have access to my main password. I would recommend RoboForm to anyone who is frustrated having to remember or look-up usernames and passwords.

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    Verified purchase
    Coverage

    Reviewed May 12, 2021

    It's amazing the number of passwords you will generate in your online lifetime so relying on memory or a notebook sized volume of recorded passwords to remember them all...? That's where RoboForm comes in handy... I have been using RoboForm for years to manage my enormous number of passwords and it has saved me more than a few times having to go through the hassle of using a 'forgot password' link when signing into a site... Sure, there are other password manager programs out there but most of them are not, IMHO, as good as RoboForm...

    Some even use their program to bait you in then constantly try to sell you stuff... Not so with RoboForm...! So, if you haven't tried RoboForm, give 'em a try; you won't be disappointed...! And if you do have a problem when using RoboForm...? They have that covered with their top-notch support... RoboForm doesn't take your money then leave you on your own when it comes to help; they are there for you always...!

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    Verified purchase
    Online & AppReliability

    Reviewed May 12, 2021

    I have used Roboform for many years, and would not be without it. I have found it consistently reliable, and have not heard of any security breaches. It is regularly updated, and I use it on desktop, Android and iOS devices.

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    Verified purchase

    Reviewed May 12, 2021

    Obviously used to capture app and program logins, but also to store instructions, user notes and contact information. A real time saver, especially be able to sync across computers and portable devices. Being able to capture and save image files associated with apps would be a very useful feature.

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    Verified purchase

    Reviewed May 12, 2021

    I have used RoboForm for several years. I see it as an extremely easy way to keep all of my passwords safe and within a convenient place! They check with me every month to make certain I'm in command of my account. Should I ever forget the password, everything within will be deleted. Sometimes that's a bit scary but worth it considering the consequences.

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    Verified purchase

    Reviewed May 12, 2021

    I've been using Roboform for over a decade, and it's never let me down. When I was overseas I could depend on it to have all my logins and passwords, no matter what phone or computer I was using. My sister has a real problem with passwords, but for some reason she'd rather complain about it than use Roboform (or any other password manager.) I just laugh & tell her I'm glad I don't have that problem!

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    Verified purchase
    ReliabilityEase of Use

    Reviewed May 12, 2021

    RoboForm is a very good and safe password management software. It is safe and efficient password storage and management. It is very safe and very easy to use. Very reliable. Very easy to use. Recommend.

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    Customer ServiceReliability

    Reviewed April 30, 2021

    Roboform is so disgustingly pathetic! QUICK, RUN FROM IT! (Just now, I went into our RoboForm account to see how long we have suffered with this POS in order to tell you how long we tried to make it work and ONCE AGAIN, they wasted my time. So, get this, I am LOGGED IN to the account, and after wasting time trying to find our start date, I finally click on Account Settings from within OUR ACCOUNT and it LOGS me out in order to send me an Authentication Email! WTF!) It's been one thing after another: changing logins in one folder and then having the logins in another change to match, losing that access; constant authentication attempts as if I am trying to get into Fort Knox; CONSTANTLY changing EVERYTHING so that one day a button does this, the next time it does something else; you send them questions and you have to log in and authenticate to get to the worthless responses that don't work, and on and on.

    Why am I so adamant about how much RoboForm sucks? Because they have absolutely no concern/zip/zero/zilch for the time of their customers. I tried reaching out to them so many times first to ask questions, then to express my disgust at their useless time wasting responses. The whole reason to have a computer is to process data to save time to help out the user. Why would someone bother programming something that demands additional input from the customer over and over when it could be automated? You know that this technology exists because others are doing it.

    I encourage you to review the Review Numbers. When I wrote this, there were 165 or reviews for this POS, but when you look at the one star ratings, there were 15 or 16. That's about 10%. I'd say that's statistically relevant, so don't just take it from me. Please, for your own sanity, if you value your time, if you love good things, if you have standards, if you abide by common sense rules, if you are trying to be efficient, if you believe that there is always a better way to do things, RUN FROM ROBOFORM!

    PS - Roboform, please do not post one of those sickening, groveling, lame attempts to Respond to my complaints. All you are doing with those lame Respones is attempting to create the appearance that you care and are sincere and are always making loving attempts to help your customers, because USERS OF ROBOFORM KNOW THE TRUTH. IT'S A POS!

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    RoboForm
    Response from RoboForm

    Hello Gary,

    Thanks for the feedback. It appears you have a non-administrator RoboForm for Business account.

    RoboForm for Business customers are required to interact with our support team through designated admins which have been set up by your company. If you have any questions or concerns regarding RoboForm, we would ask that you contact your account admin.

    Verified purchase
    PriceStaff

    Reviewed Nov. 4, 2020

    I have been with ROBO FORM for over 25 years!!!! Great service and secure. I would highly recommend this service to everyone. They have frequent updates to ensure safety of your passwords. The price of the service is also reasonable.

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    Verified purchase

    Reviewed Nov. 3, 2020

    I've been using Roboform for years and am incredibly satisfied with it. It does everything you could want from a password manager and then some. I like it so much, I upgraded to the paid version within the first week of downloading it.

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    Verified purchase
    Ease of Use

    Reviewed Nov. 3, 2020

    I've used RoboForm for (probably) more than 12 years now. It has evolved so to me it is unobtrusive, easy to use and is really intuitive. Will continue to use it! It even advises me change some old passwords because they're too easy. And the subscription fee is quite acceptable too.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Nov. 3, 2020

    I have been using RoboForm now for over 20 years. Every time you make updates RoboForm just keeps getting better and better. Easy to use. eWallet works great on my iPhone and on my PC. I have recommended it to many of my friends.

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    Verified purchase
    Ease of Use

    Reviewed Nov. 3, 2020

    RoboForm is a great program. It is very easy to use. I recommend this to everyone I know. I will continue to use and to recommend to others. I have been using RoboForm since its release many years ago. Thank you.

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    Verified purchase
    Installation & SetupEase of Use

    Reviewed Oct. 2, 2020

    I have been using Roboform for many years and I love it. With roboform everywhere I can have ALL of my many passwords anywhere I go. It is safe, easy to use and extremely important for this 66 year old to have access to since my memory is not what it used to be. It is installed on every device I own. Highly recommended.

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    Verified purchase

    Reviewed Oct. 1, 2020

    This has been a lifesaver for me. I used to write everything down, really not so 'safe' is it. Trying to remember passwords got difficult, every site we sign up at requires one. Roboform has kept these for me for many years. Never had a problem. HIGHLY recommended.

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    Verified purchase
    Price

    Reviewed Sept. 30, 2020

    I love RoboForm and the peace of mind it affords me. I never have to worry about remembering passwords or any other vital information as it's all stored away and protected by RoboForm. As they say, you can't put a price on peace of mind!

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    Bob increased rating by 1 star.
    Reliability
    After a positive interaction with RoboForm, Bob increased their star rating.

    Original Review: Sept. 18, 2020

    Having only had Roboform for maybe five days it has been totally uninstalled from my computer. I got sick of constantly having to log in with my master password, finding its icon coming on the screen I'm working on and not moving, instead of asking if I want the program to remember the password I'm using it as the opposite. Dashlane was just as bad, so now I'll just leave the crummy so-called password managers alone and stick to Google and Edge. I am so disappointed in both of these products.

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    RoboForm
    Response from RoboForm

    Hello Bob,

    Thanks for the feedback. We want RoboForm to be both secure and user friendly, so we offer settings that address both of the concerns you mentioned.

    More specifically:

    "I got sick of constantly having to log in with my master password"

    We have a setting on Windows that allows you to set this duration, or even not have to type in the Master Password at all. See here for instructions: https://help.roboform.com/hc/en-us/articles/115003892771-Can-I-stop-the-Master-Password-prompts-

    "finding its icon coming on the screen I'm working on and not moving"

    If you are referring to the inplace AutoFill "teardrop" icons, this can be turned off very easily as well if you don't want them there: https://help.roboform.com/hc/en-us/articles/360041538131-How-to-disable-inplace-AutoFill-on-Windows-and-Mac

    We are available for any additional assistance 24/7 at https://www.roboform.com/support

    Verified purchase

    Reviewed July 8, 2020

    I have been using RoboForm for about 20 years. And it has made it possible for me to have very secure passwords which are easily accessible from anywhere and do not require me to remember them. So I give it 10 out of 10 for that. But recently I came up to a situation that I haven't had before. My wife's computer broke, and she has her own account with RoboForm. Now she had to use my computer to access her RoboForm account, therefore we found ourselves constantly switching accounts between hers and mine, this part I found to be extremely inconvenient. And this brings me to my earlier experience with RoboForm to the time when RoboForm2Go was available, I really wish it still was!!!! Make it available again and RoboForm would be perfect!!! This unavailability of RoboForm2Go V8, was the main reason that I delayed switching to V8 till it was no longer possible to use V7 as it no longer synchronized with the server.

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    Verified purchase
    Reliability

    Reviewed July 8, 2020

    I have used Roboform for 16 years and it is great! There have been times I have worried about its security and I have tried other programs only to delete them and stay with Roboform. It may not be the highest rated manager but it's reliable and works well for me. Over the years I have told many people about Roboform.

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    RoboForm Company Information

    Company Name:
    RoboForm
    Company Type:
    Private
    Year Founded:
    1995
    Address:
    3701 Pender Dr Suite 400
    City:
    Fairfax
    State/Province:
    VA
    Postal Code:
    22030
    Country:
    United States
    Website:
    www.roboform.com