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Best Password Manager Companies

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by ConsumerAffairs

Research Team

Updated on 03/07/2018

Many people log in to multiple online accounts every day, including financial, email and social media accounts. Having strong passwords for each website helps protect consumers from identity thieves. A strong password is complex, long and unique, and, therefore, can be hard to create and/or remember.

Password managers generate and securely store passwords so that consumers don’t have to remember them, but different ones offer slightly different services and levels of protection. Consumers who understand these features can choose one to meet their security needs.

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    Compare Reviews for Top Password Manager Companies

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    RoboForm
    Read 67 Reviews

    Roboform is for those that don't want to have to keep track of all their passwords or repeatedly fill in information like their names, addresses and phone numbers. Their password management services are offered for free.

    Dashlane
    Read 52 Reviews

    Dashlane makes daily online activities easier by remembering users' passwords, encrypted using AES-256. It also automatically logs on to its users' favorite sites and keeps their payment information secure in a digital wallet.

    LastPass
    Read 19 Reviews

    LastPass is a password manager offering protection for online information, and is designed for those who need to access multiple devices from one account. Users can download and browse while keeping their passwords secure.

    Sticky Password
    Read 21 Reviews

    Sticky Password has an intuitive interface that makes securing passwords quick and easy. Upgrading to Premium gives users all the features of the basic version plus syncing functionality, cloud backup and additional support.

    Keeper Read Reviews

    Keeper features a streamlined design and easy-to-use interface that integrates with all mobile devices. Users can store passwords, automatically fill in forms, and use the Keeper Secure File Storage to securely store documents.

    Password Boss Read Reviews

    Password Boss is a unique password manager that uses 256-bit AES encryption and two-step authentication to protect private information. The company also provides free copies of its premium software to qualifying nonprofits.

    Thycotic
    Read 8 Reviews

    Geared more toward business and commercial clients, Thycotic is the password management system of choice for IT professionals. It allows users to manage their passwords and improve the overall security of user accounts.

    BeyondTrust Read Expert Review

    BeyondTrust offers secure password management as well as enhanced options for network security, compliance reporting and account management for small businesses and personal use. Users can choose from a selection of packages.

    CloudEntr Read Expert Review

    CloudEntr lets users navigate the Web, and log in to all of their favorite sites and accounts with a single sign in. It also allows users to decide who to share their information with and how of it much to share.

    OneLogin Read Expert Review

    OneLogin helps businesses streamline company logins, increase efficiency and build client trust. The program simplifies identity management with secure, one-click access for all enterprise cloud and on-premises applications.

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    What features matter most in a password manager?

    Password encryption

    Saving your passwords in a password manager program isn’t safe if anyone who breaks into the software can immediately access them. Password encryption adds a layer of security by making it harder for thieves to access stolen passwords.

    • Multiple encryption layers: Most password managers require consumers to unlock them with a password, but that’s not good enough; if thieves get the master password, they can view the passwords. Passwords should have at least two or three layers of encryption to make it hard to retrieve them after unlocking the password manager.
    • Restricted access: Some password managers allow users to restrict the geographical locations that can access the software so that thieves in other countries can’t get a consumer’s passwords.
    • Two-factor authentication: Password managers may require users to put in a flash drive as a “key” before unlocking passwords.

    Secure resource usage

    If passwords are saved using insecure resources, thieves can retrieve them by breaking into the user’s computer itself. Using secure resources eliminates this problem.

    • Secure memory: The password manager writes password information only to secure memory components so that if a hacker accesses the user’s hard drive, he or she can’t easily find passwords.
    • Cryptographic signing: The software requires internal processes to verify their authenticity using cryptographic signing. This prevents hackers from hijacking these processes for malicious purposes, including password theft.
    • Secure mobile integration: Password managers have safeguards in place to verify the authenticity of commands sent from mobile devices. These processes ensure that only authorized devices are used to access the password manager and that the user authorized such access.

    Self-containment

    Rather than using third-party applications, the password manager stores passwords and attempts logins itself. This is more secure because the password manager itself has control over all such processes.

    • Local storage: Passwords are stored in encrypted form on the user’s computer rather than in the cloud or on a third-party application’s server.
    • Local encryption: The password manager is responsible for all levels of password encryption.
    • Local site certification: The password manager searches for and verifies site certificates before entering the user’s login credentials rather than relying on a third-party credentialing service.

    User friendliness

    If a password manager service isn’t easy for consumers to use, it defeats the purpose of using it. User-friendly services make it easy for even the least computer literate users to store and retrieve passwords.

    • Intuitive controls: The service has large buttons and clearly-named menu commands to make it obvious what to click or where to go to save, retrieve and input passwords.
    • Provides password creation hints: Users may not know how to create secure passwords. The most user-friendly password managers provide tips and hints to help accomplish this task.
    • Offers password recovery: Password managers must have their own password protection to keep personal info safe, but what if a user forgets the password? Some password managers have user-friendly options for recovering lost passwords without compromising security.

    Verifiable design

    Password managers need to be secure so that consumers can be comfortable using them. A verifiable design goes a long way towards increasing comfort level because users can check out the programming and find out how the software works.

    • Open source code: The programming code used to design and run the software should be available online for anyone who wants to see it.
    • Design and execution code matches: The same programming used to design the software should be used to run specific functions.
    • Peer review access: Source code should be peer-reviewed prior to the password manager’s release. Users should have access to the peer reviews so that they can learn about any potential weaknesses and how they were resolved prior to release.

    Master password security

    The password manager’s master password is like the key to a house’s front door; anyone who has it can open the software. Effective security requires that password managers take precautions to stop master passwords from falling into the wrong hands.

    • Password requirements: Some password managers require users to include numbers, letters and sometimes symbols such as # or %. In addition, sometimes passwords are required to be a certain length, and passwords that spell words may be banned. Requiring users to follow these rules ensures that master passwords are more secure than they otherwise might be.
    • Password expiration: Requiring users to change their passwords periodically helps increase security because even if thieves get the old password, they still won’t be able to get into the system. Some password managers also don’t allow users to recycle passwords; the new password must be substantially different from any password used over the past several months.
    • Full password recovery is disabled: If a user loses his or her password, the best password managers don’t provide it. Most software first displays a hint the user has set up when he or she reports a lost password. If the user cannot retrieve the password and requests a reset, he or she receives an email to a link with a temporary password that will only work for 24 hours. This reduces the risk that a thief will request a “lost” password.

    What are different types of password managers?

    Integrated password managers

    Some password managers are integrated into other software. For example, web browsers may ask users if they want to save a password when they log in to a website.

    Standalone password managers

    Some password managers are separate pieces of software that must be installed on a user’s computer.

    Web-based password managers

    The user signs into a website in order to access and use his or her passwords.

    Hardware-embedded password managers

    The user’s computer contains a microchip or other piece of hardware that can save passwords and authenticate the identity of the person trying to retrieve the password.

    Who uses password managers?

    CEOs, managers and other executives

    Upper-level employees at large companies may have dozens of passwords they must keep track of to log in to the secure systems they use to do their jobs. For these people, a password manager is an indispensable productivity tool.

    People who can’t remember passwords

    Some consumers have a hard time remembering passwords and may be tempted to use the same password for every online account or use insecure passwords like “password.” These people need a password manager to help promote the security of their accounts.

    Small business owners

    Small business owners have a ton of things to remember and may need to log in to various online accounts. Using a password manager gives them one less thing to worry about.

    Expert reviews for password manager companies

    LastPass

    LastPass is a standalone password manager that integrates with any web browser so that users can log in even if they use a different browser at home than at work. It is one of the best-known password managers available and has received critical acclaim.

    Read More
    RoboForm

    RoboForm is a simple web-based password manager that allows users to login from any Internet-enabled device and access their passwords. It has long been considered a leader in the industry.

    Read More
    Dashlane

    Dashlane is a standalone password manager that can be run on a computer or smartphone. It saves all sorts of sensitive information, not just passwords.

    Read More
    Thycotic

    Thycotic offers a suite of IT security and password management services, including Secret Server for managing and storing passwords and Password Reset Server for managing password changes.

    Read More
    BeyondTrust

    BeyondTrust is a password and access management tool for system administrators. This tool allows administrators to manage network users’ logins and set various levels of privileges for each user.

    • Easy to install: Administrators can save time by installing this software, which installs quickly and easily without requiring advanced IT expertise.
    • Offers an additional layer of security: Since this software allows users to set privilege levels and store all user login credentials, it helps protect system security.
    • Requires administrator login: Requiring administrator access is somewhat of a two-factor authentication process, as users must have administrator usernames as well as the master password to log in.
    • Ideal for businesses: This software is meant to help manage multiple accounts on a network, so home users who just want to store their own passwords won’t benefit.
    • Pricing: Small business owners with few employees won’t find this software a cost-effective means of controlling employee computer use.
    • Best for: CEOs and executives
    True Key

    True Key is a password manager from Intel Security that lets you use your fingerprint or your face as your password. The free version is limited to 15 passwords, and the premium version, which lets you store an unlimited number of passwords, costs about $20 a year.

    • Password options: With True Key, you can use your face or your fingerprint as your password. Instead of typing in a long password, just look at your phone or place your finger on your screen.
    • Compatibility: True Key works on Macs and PCs as well as iOS and Android devices. It’s also compatible with the following internet browsers: Chrome, Firefox, Internet Explorer, Microsoft Edge and Safari.
    • Multi-factor authentication: True Key supports multi-factor authentication to make your info more secure. Add an email, a confirmation on a second device or a master password as your second factor.
    • Import passwords: It’s easy to switch to True Key from another password manager. Log into your True Key account, and then follow the prompts to import your passwords from another program.
    • Safe Notes: If you need to keep track of private information, you can use True Key’s Safe Notes feature. You can type in a note for yourself, and keep it password protected.
    • Best for: people who can’t remember passwords, including managers, CEOs and small business owners.
    OneLogin

    OneLogin is a cloud-based password management and security software that is used primarily by businesses.

    • Easy to use: Both administrators and other users find it easy to use OneLogin’s interface to manage application logins.
    • One-click log in: Once the software is set up and passwords are stored, users can sign into applications with one click.
    • Comprehensive security tools: OneLogin offers identity authentication tools and administrator monitoring tools to ensure security.
    • Subscription based tool: Users must pay a monthly fee to access the tools, which may not be ideal for users seeking a free password manager.
    • Added security features: Home users may not need the comprehensive security offered by OneLogin.
    • Best for: CEOs and executives
    Sticky Password

    Sticky Password is a standalone application that can be integrated with web browsers and mobile devices for ease of use.

    Read More
    Keeper

    Keeper is a standalone application that offers web access and a multitude of security features to help keep passwords stored safely.

    Read More
    CloudEntr

    CloudEntr is a password management service for businesses that stores and manages passwords for cloud applications.

    • One-click access to cloud applications: Users just have to sign into CloudEntr to access all the applications they need, which contributes to business productivity.
    • Allows employees to access apps without knowing the passwords: Business users can improve security by granting employees temporary access to cloud applications through CloudEntr, employees won’t be able to access these apps outside of the workplace.
    • Administrator control: Administrators can monitor and control employee access to computer applications using CloudEntr.
    • Stores cloud application passwords only: Casual users may not benefit, as the service doesn’t store local passwords.
    • Meant for business use: Users who don’t need to monitor network computers may not need most of this program’s features.
    • Best for: CEOs and executives, Small business owners
    Password Boss

    Password Boss is a company that provides password management and digital wallet services to increase online security. Password Boss is also available in free and premium versions; the service's premium version offers a longer list of useful features for managing and sharing passwords as well as making secure online purchases.

    Read More
    Password Genie

    Password Genie is a software app made by SecurityCoverage that helps people manage their online passwords and other types of private data. Unlike many password managers, this app stores a wide range of personal information in the cloud. By storing the information, users can create more complex, randomized passwords without concern of losing access to their accounts.

    • Multiple computers: Each Password Genie account will work on up to five devices, making it useful for individual users and small businesses that work from laptops, mobile devices and desktop computers.
    • Unlimited accounts: Password Genie can remember an unlimited number of usernames and passwords to meet the needs of practically any user.
    • Online storage: Password Genie stores passwords online so members can use them securely on multiple devices.
    • Encryption protection: Password Genie uses 256-bit AES encryption for information stored online and 128-bit encryption when transferring data.
    • Form fill: In addition to remembering usernames and passwords, Password Genie can auto-complete website forms that ask for common information such as name, address and credit card numbers.
    • Best for: Password Genie is best for individuals worried about identity theft, people who don't want to remember numerous passwords and small businesses.

    More info

    Compare Reviews for Top Password Manager Companies

    Password Genie Read Expert Review

    Password Genie is a password management and information security app designed for people who want to access online accounts from multiple devices while minimizing the risk of identity theft and other types of fraud.

    True Key Read Expert Review

    True Key lets you scan your fingerprint or use facial recognition to sign-in to your password vault. The premium version of True Key costs about $20 a year. It can be used on iOS and Android devices as well as PCs and Macs.

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