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RoboForm Reviews

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About RoboForm

First released in 2000, RoboForm is an advanced password manager and form filler. It has been continually updated over the past 25 years to keep pace with the ever-changing technological advances and security threats. It simplifies your online experience by generating and saving strong, unique passwords for each site you visit, and securely manages your passwords across all your devices.

Visit www.roboform.com
Pros
  • 24/7 online support
  • Folder sharing and data breach monitoring included
  • Superior security measures
  • Discounts available
Cons
  • Limited free version
  • Only bills annually

Helpful Reviews

Washington, MI
Verified purchase
I have used RoboForm for over ten years. Because I don't like to use easy passwords I use the password generator that is part of RoboForm. Makes It easy to track all the my passwo...

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Bedford, VA
Verified purchase
This is a great software package, I have used it for more than 20 years and have had no non-user caused issues. When I did something the wrong way, or had a question the great cus...

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Our editor’s take on RoboForm

We recommend RoboForm for its ability to generate and store strong, unique passwords for every site you visit. The one-click login feature is particularly convenient, saving users from the hassle of remembering multiple passwords. RoboForm also stands out for its form-filling capabilities, secure note storage and login-sharing options.

For those who travel frequently or work remotely using a virtual private network (VPN), RoboForm may not be the best option for you, as it lacks features that support these activities.

RoboForm plans

RoboForm offers plans for both personal and business use, with a free tier that allows individuals to use RoboForm in a limited capacity. The free plan offers cloud backup and unlimited password storage, but it cannot be used across multiple devices. It also includes two-factor authentication for enhanced security.

Personal plans
The RoboForm Premium plan is a step up from the free version. This plan includes everything in the free plan, plus additional features like sync across all devices, secure shared folder options and priority 24/7 support. It also grants web access and includes data breach monitoring for compromised passwords. The family plan allows you to have up to five premium accounts.
Business and team plans
For businesses, RoboForm offers a separate business plan that includes centralized management, secure group sharing, role-based permissions and user onboarding and offboarding. This plan is designed to provide a robust password management solution for teams and companies.

RoboForm costs

Outside of the free account, RoboForm has transparent pricing posted on its website. These prices are accurate at the time of publishing:

  • Premium personal account: $29.98 for an annual subscription
  • Family account: $47.75 for an annual subscription
  • Business account: costs between $26.75 and $39.95 per user per year; price depends on team size and the duration of subscription

There are discounts available for longer-term commitments on business accounts; a three-year subscription offers a 25% discount, and a five-year subscription provides a 33% discount.

How does RoboForm compare?

On its website, RoboForm compares its services with competitors, such as LastPass and Dashlane. RoboForm is less expensive than both competitors and also comes with discounted rates when you subscribe to a three- or five-year business or team plan.

ConsumerAffairs reviewers have also given RoboForm higher star ratings and are happier with the company. Our reviewers expressed a greater dissatisfaction with competitor password manager companies.

RoboForm FAQ

What is RoboForm?

RoboForm is a comprehensive password manager that generates and stores unique passwords for each website you visit. It's accessible across various platforms like the Chrome web store, Apple App Store and Google Play for Android devices.

What operating systems and browsers are compatible with RoboForm?

RoboForm is compatible with multiple platforms and browsers. It works on Windows, Mac, iOS and Android devices. In terms of browsers, it supports Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge.

Can I import my passwords from another password manager to RoboForm?

Yes, you can import your passwords from most of the major password managers to RoboForm. RoboForm’s help center provides detailed instructions on how to accomplish this. It involves exporting your data from your current password manager into a CSV file and then importing that file into RoboForm.

How does RoboForm protect my data from being hacked?

RoboForm uses strong encryption methods to protect your data. It employs AES-256-bit encryption with PBKDF2 SHA-256, which is a robust industry-standard encryption method. Additionally, your Master Password, which is used to access your data, is not stored on RoboForm's servers, ensuring that only you have access to your data. RoboForm also offers two-factor authentication for an extra layer of security.

Still have questions?

Is RoboForm legit?

Yes, RoboForm is a legitimate company that has never been breached or hacked. According to the company, its software has a PC Magazine Editors’ Choice award and was named CNET's best software of the year.

RoboForm Reviews

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    Page 1 Reviews 0 - 40
    Verified purchase

    Reviewed March 25, 2026

    I wouldn't recommend this software. I have 10 licenses and I can't get any support. I have an intermittent problem which logs me out for some unknown reason. I can go days without being able to log in and then it works again. I advise the status on my ticket each time - when it isn't working, they take ages to get back and/or advise it's my fault. When it is work, they say, "Glad to hear everything is working properly now. Let us know if you have any more questions." The things it ISN'T working properly - it's just an intermittent issue. And the trouble is, once you have saved all your passwords into Roboform, you can't get access to secure sites. I often can't do my company banking!

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      Tech

      Reviewed Dec. 8, 2025

      I have used Roboform for over 20 years. I have tried other password managers briefly but always came back to Roboform. It's not perfect but that is because how some apps are written but it is the best that I am aware of. I had a computer repair business for several years and recommended it to all my customers though I did not sell it. It is just a very useful program.

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      Verified purchase
      Ease of UseTransparency

      Reviewed Oct. 22, 2025

      This was a great password protection program. I loved the fact that I could use this on my laptop, desktop, Ipad and Iphone and all devices were in sync and all I needed to do with click the Roboform icon and it would use facial recognition as my authentication and then enter my credentials. Very easy to use. Not any more. On my laptop and desktop I noticed that it was no longer locking my passwords, it wasn't using facial recognition since they were not locked. After reviewing the settings I found security had been changed to ALWAYS UNLOCKED, the Roboform update changed my security so there was no security! I was given no notification about this either. The only way I could re-enable facial recognition (hello Windows) was by enabling a passkey.

      Before requiring a passkey I just clicked the roboform icon that was hovering over the sign in screen and it would recognize my face and fill in my credentials. After setting up the passkey I click the roboform icon, a window from the Roboform app opens where I either need to enter my master password or use the passkey, after clicking passkey another window opens in the web browser with the same options. I click "use passkey" again, then it uses facial recognition and unlocks Roboform, then I need to go back to the page I'm trying to log into and click the Roboform icon AGAIN, then it finally enters my credentials.

      I spent 2 weeks messaging technical support trying to figure out why facial recognition was no longer working the way it had been before. The person just kept telling me to uninstall and reinstall, remove browser extension, add extension. They never told me the software had been changed to require a passkey. If the person actually understood the software they would have told me from the beginning the software had changed and facial recognition no longer works as an authentication method unless you use a passkey and jump through a bunch of hoops every time. I'm beyond frustrated and done with this APP.

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      Verified purchase
      Customer ServiceBilling

      Reviewed Sept. 9, 2025

      I have a LOT of logons. Some of those accounts required my credit card information; I would change those passwords every 6 months; it would take me a couple of hours. Then there's the issue of often having to type in User Name/Email & password. I had a system, so could usually remember the User/Password. Usually. I kept all that info in a Word file & would sometimes need to refer to it. RoboForm changed all that. My logons are SO simple, I don't have to remember User/Password & the passwords are MUCH more secure than what I had been doing. Bottom line: THANK YOU, RoboForm!

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      Verified purchase

      Reviewed Sept. 4, 2025

      I have used RoboForm for over ten years. Because I don't like to use easy passwords I use the password generator that is part of RoboForm. Makes It easy to track all the my passwords and filling passwords automatically. I was a little upset with the the mobile version which was constantly asking for my master password. My master password is 16 digits long. All I can say was my frustration was solved. They finally added a biometric to login capabilities. They must have heard my ears burning.

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      RoboForm
      Response from RoboForm

      Hello Stephen, glad you're enjoying it! Just to clarify, RoboForm has actually supported biometric unlock on mobile for many years now - since the feature was first introduced. Thanks for using RoboForm! 🙂

      Verified purchase
      Punctuality & SpeedResolution

      Reviewed Sept. 4, 2025

      I have used RoboForm for years now and I have been very satisfied with this password product. I recently needed technical support and I was presently surprised to quickly speak to someone whom patiently resolved my issue. My experience has been good with using this product and I highly recommend this product.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 4, 2025

      This is a great software package, I have used it for more than 20 years and have had no non-user caused issues. When I did something the wrong way, or had a question the great customer-support reps answered quickly with the right solution the first time. I highly recommend this program.

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      Verified purchase

      Reviewed Sept. 3, 2025

      I have been getting a message Houston we have a problem when I press a link that takes me to roboform to log in to a site.. I clear the history in Roboform and then it works better. I have not contacted support as of yet about the problem. It has worked very well for me when using a desktop computer.

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      RoboForm
      Response from RoboForm

      Hello, and thank you for sharing your experience with us. It's great to hear that RoboForm works well on your desktop. On Android, the screen you're referring to is what shows up when there is no internet connection. It typically clears by hitting refresh. However, if the screen is appearing when it shouldn't, our support team would be happy to assist you further. You can reach them at https://www.roboform.com/support. Our goal is to ensure a seamless user experience, and we appreciate your feedback in helping us improve.

      Verified purchase
      Online & App

      Reviewed Sept. 3, 2025

      The most versatile feature. I like the ability to use Roboform on my laptop, iPhone, and tablet. It is a great password Manager and WEB vault and it's secure. It saves me a lot of time by not having to type in each login ID and Password every time I need to purchase something or visit a site that I only use occasionally.

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      Verified purchase
      Sales & MarketingOnline & App

      Reviewed Sept. 3, 2025

      Roboform has made my login processes painless, and it organizes the logins so I no longer have to keep a spreadsheet. I enjoy it so much that I convinced a friend to subscribe. I am more comfortable assigning my own passwords instead of letting Roboform assign them. I love the app.

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      Verified purchase
      Customer ServiceOnline & AppMaintenance

      Reviewed Sept. 3, 2025

      Couldn't survive without it. So many accounts, so many passwords! RoboForm provides passwords that are unbreakable, if you use the application generated passwords. I like the administrative features for duplicate and poor or weak passwords that need to be fixed or strengthened. I now use it on my phone for my critical applications.

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      Verified purchase
      StaffTransparency

      Reviewed Sept. 3, 2025

      I've been using RoboForm for over 10 years and Highly Recommend this to be the #1 Password Manager to use. It updates regularly to keep up with all the times and changes in the computer world. RoboForm, thanks for your Outstanding Job and Professional Service. I will be a user for life.

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      Verified purchase
      Staff

      Reviewed Sept. 3, 2025

      I am very happy with RoboForm. I have been with them for over 16 years, and they give me excellent service. I would have no problem recommending them to anyone! If I ever have any problems and need help, they always have taken care of my problem to my satisfaction!

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      Verified purchase

      Reviewed Sept. 3, 2025

      I work in the computer industry and have had very good experiences with RoboForm. I have already recommended it to many friends and acquaintances. I use it at work and at home. My wife also uses RoboForm at work and home. I've been using RoboForm for about 19 years and now have saved money with their family plan.

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      Verified purchase
      Customer ServiceEase of Use

      Reviewed Sept. 3, 2025

      I have RoboForm on my computer and my iphone. With well over 200 passwords, I use it daily. It works like a dream and I would be lost without it. I recently had to contact support as I had a problem with my master password when I changed to a new computer. I received a swift response and my problem was resolved. I highly recommend RoboForm. It is very easy to use, and I know my passwords are safe. I always have secure passwords and never have to use the same one for more than one site.

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      Verified purchase
      PriceRates

      Reviewed Sept. 3, 2025

      I have recently transitioned to RoboForm from another product. Although I am happy with the software it would be an improvement to use facial recognition for the master password entry rather than entering it all the time. The price for the product is very reasonable and I see myself using it for a very long time.

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      Verified purchase

      Reviewed Sept. 3, 2025

      It's a great way to store your passwords and a secure way to active your accounts. I am very happy having their security and service. The old way I keep track of my passwords weren't always recorded correctly. With RoboForm I have not problem. I highly recommend their service. You won't be sorry.

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      Verified purchase
      Rates

      Reviewed Sept. 3, 2025

      I know there are a number of password protection apps out there, and I've looked into some of the better rated ones. Yet, over the years I've not found any of them to convince me to pull away from what has consistently been tried and true for me - RoboForm. The program works.

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      Verified purchase

      Reviewed Sept. 3, 2025

      I've been using RoboForm now for many years and although I can't say it does everything that I wanted to but it does the majority of things right. I trust RoboForm because it's United States based and if I'm going to have a password manager I sure don't want to have a free one.

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      Verified purchase
      Punctuality & Speed

      Reviewed Sept. 3, 2025

      I have been using RoboForm for 15 years and it has been a blessing since I have over 200 passwords saved... Speedy and very time-saving. I have the ability to print out and save my passwords when I use my other devices and would not be without it. Great asset to have and reduces time signing on.

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      Reviewed Sept. 30, 2024

      Roboform's a decent enough product, I bought their RoboForm Pro back in the 2000's when it was best in class, but now there's a number of competitors out there that might be more innovative and better suited. All of a sudden, my RF desktop interface went into read only mode because I'm not subscribed, for some reason I'm considered on their free version. My version wasn't free, it was purchased with a perpetual license that no longer works. I'd beware these guys as their business practices seem a bit shady.

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      Verified purchase
      PriceStaffRates

      Reviewed March 24, 2023

      I would be lost without using Roboforrm. I actually have been using it for many years. I use Safenote as well as logins. I have made numerous changes over the years with no problem. When I want to do something that I don't know how to do I ask the support folks and always get help right away. I now use Roboform on my laptop and my iPhone. It is very useful and well worth the price.

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      Verified purchase

      Reviewed March 24, 2023

      I've not been a full product for some time. The reason I don't get the full version is I'm not comfortable with my data being on the Cloud. With the limited version, the data is on my local drive on my laptop. I'm not comfortable with any product that does not keep my data locally on my hard drive on my laptop.

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      Verified purchase

      Reviewed March 24, 2023

      I have used Roboform for a number of years and because of it I can say I have never been hacked, unique passwords are the way to go for each site! Roboform makes it easy, to generate a unique password 12 characters, upper and lower case, special characters, who can remember that?

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      Verified purchase
      Customer ServicePunctuality & SpeedEase of UseTransparency

      Reviewed March 24, 2023

      Initially impressed with the overall produce and performance. Definitely meets my expectations with ease of use and versatility. More than one avenue to access its features. Online support is readily available and prompt responses to submitted questions. What is lacking is the online manual falls behind in the actual product. Manual needs to be updated. Though you can find answers in the FAQ section it could be clearer how to get to it, too. I continue to recommend RoboForm to friends.

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      Verified purchase
      PriceRefunds & PayoutsRates

      Reviewed March 13, 2023

      In 2005, I purchased a "Lifetime License" from RoboForm at a special price of $19.99 and everything was working fine until this year, 2023. Now my RoboForm will no longer save my passwords, nor can I go into it and edit any passwords. In other words. I can no longer use my Roboform because they now want me to pay for an upgrade. It's time that RoboForm gets back to honoring my Lifetime License. If they reinstate my Lifetime License, I will come back and give them a better review and delete this one, but until they do, I will let everyone know not to purchase a Lifetime License from RoboForm!

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      RoboForm
      Response from RoboForm

      Hello Mark, thank for this feedback. One of my colleagues reached out to you via email, but we have not yet heard back.

      We do see that you had purchased a license of our old Pro product in 2005. This license was good for perpetual use on a single desktop. We discontinued RoboForm Pro in 2017, however you may absolutely still use RoboForm on a single device (desktop or mobile) at no charge.

      If you are only using RoboForm on a single device and encountering an error, then we would be more than happy to assist you to resolve this if you would reach out to our customer support team at https://www.roboform.com/support

      Verified purchase

      Reviewed Aug. 1, 2022

      My wife, Valerie and I love Roboform! It does so many things... saves login passwords, URLs and associated data. It also saves our personal information to make it easy to fill forms, place orders, etc. And it even generates strong, safe passwords for us!

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      Verified purchase
      TechEase of Use

      Reviewed Aug. 1, 2022

      I tried a competitor and came back to RF. Roboform has met my needs on several platforms and is very easy to work with. Occasionally, a vendor will not configure the form properly and RF cannot populate fields. Not their fault but it reminds me of what it was like before Roboform!

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      Verified purchase
      Maintenance

      Reviewed Aug. 1, 2022

      Have had several passwords that would not work, but it could have been the sites. Other than that it's a good program. I also have not taken the time to learn the ins and out of the whole thing. Maybe if I took the time it would be to my benefit.

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      Verified purchase

      Reviewed Aug. 1, 2022

      I have been using Roboform for 10 + years. In all that time, I have been happy with the overall performance of the program. It does everything that I want a password manager and more. Now being available across all of the platforms that I use is a bonus.

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      Verified purchase
      Staff

      Reviewed Aug. 1, 2022

      I have used Roboform for over 10 years. I have had a great experience with it and would not know how to navigate the internet without its help. Always dependable and also very flexible. I use it in a variety of ways including keeping notes about the various sites I access through RoboForm.

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      Verified purchase
      Customer Service

      Reviewed Aug. 1, 2022

      This app is almost perfect. I really like this password keeper because, I could not come close to remembering all of my passwords. I do wish however, that I could share it with my phone!! That would improve it immensely!!

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 1, 2022

      I have used RoboForm and I love it. My must-have app on my computer and my phone. I tested other apps and this one was the best when I review them. Their last added feature it was amazing: now I can see my Roboform as Google Authenticator. So I think I will never change it.

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      Verified purchase
      Coverage

      Reviewed Aug. 1, 2022

      Never have to think about a password again, RoboForm has it covered. Love it! Before this I had to either write all of my passwords down somewhere and keep it with me at all times. Not sure where I’d be without RoboForm. Thanks for inventing it.

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      Reviewed June 13, 2022

      I consider RoboForm to be a rather mediocre system. Never got further than the first failed attempts to use it. The RoboForm system becomes really good and impressively efficient only when it comes to thwarting the termination of a disappointed customer.

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      RoboForm
      Response from RoboForm

      Hello Ton,

      Thanks for your feedback.

      I do see that you had a recent auto-renewal on your account which we refunded within a day of your request.

      Should you require any additional assistance, please don't hesitate to contact us.

      Verified purchase
      Punctuality & Speed

      Reviewed May 14, 2021

      It all seems (Roboform) to work fast and trouble free for me. I have noticed things have just kept improving as time goes on. I can use Roboform on any device I use at any time. I feel very secure when I log in to a site.

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      Verified purchase
      Sales & MarketingOnline & App

      Reviewed May 14, 2021

      I've been a customer of around 4 years. It is easy to set-up and use. I use the app of a few computers and mobile devices and all my password sync seamlessly. Only a few times that is didn't work is because the mobile URL of website is a little different from the website landing page, but I'm able to get around it.

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      Verified purchase
      Staff

      Reviewed May 13, 2021

      I have lost count of the number of years that I have been using Roboform. I have had no reason for complaint of any kind during that period. It has never let me down. It turns password use and the secure utilization of identity data into a very easy and pleasant experience.

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      Verified purchase
      StaffBilling

      Reviewed May 13, 2021

      I can’t remember how long I’ve been using RoboForm but it’s been well over a decade and probably over two. Couldn’t do without it! It’s already amazing and they keep improving it. RoboForm not only works on my PC, but on my iPhone and iPad too, remembers all my passwords and logins, as well as addresses, credit cards, payments, etc.

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      Verified purchase
      Customer ServiceTechPriceOnline & AppRates

      Reviewed May 13, 2021

      I think I've been using it about 15 years, maybe longer. I've tried some of the others out of curiosity, but came back to Roboform. The pricing is good - I got it for my wife too. The ability to fill in forms saves a lot of time. It syncs accurately and I have it on my phones too. They keep improving it too. If you fill in passwords manually, you could get taken in by a "phishing" site. Roboform will NOT fill in your info on a phony web page. So if you don't have it, get it.

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      RoboForm Company Information

      Company Name:
      RoboForm
      Company Type:
      Private
      Year Founded:
      1995
      Address:
      3701 Pender Dr Suite 400
      City:
      Fairfax
      State/Province:
      VA
      Postal Code:
      22030
      Country:
      United States
      Website:
      www.roboform.com