RoboForm

RoboForm

 4.3/5 (193 reviews)
Live agent
Saved
RoboForm
4.3(193)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.3 out of 5
See all 193 reviews

About RoboForm

Do you have trouble remembering all of your passwords? RoboForm allows you to safely and conveniently store and access your passwords while logging into your favorite sites with a single click. RoboForm also includes a password generating tool, instant web form filling, encrypted text notes, secure sharing, and more. Visit our website today to get started with a free trial or to learn more about our available license options.

RoboForm Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

1 featured review
How do I know I can trust these reviews about RoboForm?
  • 4,247,447 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: March 24, 2023

I would be lost without using Roboforrm. I actually have been using it for many years. I use Safenote as well as logins. I have made numerous changes over the years with no problem. When I want to do something that I don't know how to do I ask the support folks and always get help right away. I now use Roboform on my laptop and my iPhone. It is very useful and well worth the price.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Password Manager delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer Verified Buyer
    Original review: March 24, 2023

    I've not been a full product for some time. The reason I don't get the full version is I'm not comfortable with my data being on the Cloud. With the limited version, the data is on my local drive on my laptop. I'm not comfortable with any product that does not keep my data locally on my hard drive on my laptop.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: March 24, 2023

    Initially impressed with the overall produce and performance. Definitely meets my expectations with ease of use and versatility. More than one avenue to access its features. Online support is readily available and prompt responses to submitted questions. What is lacking is the online manual falls behind in the actual product. Manual needs to be updated. Though you can find answers in the FAQ section it could be clearer how to get to it, too. I continue to recommend RoboForm to friends.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Aug. 1, 2022

    This app is almost perfect. I really like this password keeper because, I could not come close to remembering all of my passwords. I do wish however, that I could share it with my phone!! That would improve it immensely!!

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Aug. 1, 2022

    I have used RoboForm and I love it. My must-have app on my computer and my phone. I tested other apps and this one was the best when I review them. Their last added feature it was amazing: now I can see my Roboform as Google Authenticator. So I think I will never change it.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: March 24, 2023

    I have used Roboform for a number of years and because of it I can say I have never been hacked, unique passwords are the way to go for each site! Roboform makes it easy, to generate a unique password 12 characters, upper and lower case, special characters, who can remember that?

    Be the first one to find this review helpful
    Resolution In Progress
    Verified Reviewer Verified Buyer
    Original review: March 13, 2023

    In 2005, I purchased a "Lifetime License" from RoboForm at a special price of $19.99 and everything was working fine until this year, 2023. Now my RoboForm will no longer save my passwords, nor can I go into it and edit any passwords. In other words. I can no longer use my Roboform because they now want me to pay for an upgrade. It's time that RoboForm gets back to honoring my Lifetime License. If they reinstate my Lifetime License, I will come back and give them a better review and delete this one, but until they do, I will let everyone know not to purchase a Lifetime License from RoboForm!

    RoboForm response

    Hello Mark, thank for this feedback. One of my colleagues reached out to you via email, but we have not yet heard back.

    We do see that you had purchased a license of our old Pro product in 2005. This license was good for perpetual use on a single desktop. We discontinued RoboForm Pro in 2017, however you may absolutely still use RoboForm on a single device (desktop or mobile) at no charge.

    If you are only using RoboForm on a single device and encountering an error, then we would be more than happy to assist you to resolve this if you would reach out to our customer support team at https://www.roboform.com/support

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Aug. 1, 2022

    My wife, Valerie and I love Roboform! It does so many things... saves login passwords, URLs and associated data. It also saves our personal information to make it easy to fill forms, place orders, etc. And it even generates strong, safe passwords for us!

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Aug. 1, 2022

    I tried a competitor and came back to RF. Roboform has met my needs on several platforms and is very easy to work with. Occasionally, a vendor will not configure the form properly and RF cannot populate fields. Not their fault but it reminds me of what it was like before Roboform!

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Aug. 1, 2022

    Have had several passwords that would not work, but it could have been the sites. Other than that it's a good program. I also have not taken the time to learn the ins and out of the whole thing. Maybe if I took the time it would be to my benefit.

    Be the first one to find this review helpful
    Loading more reviews...

    RoboForm author review by ConsumerAffairs Research Team

    RoboForm is a simple web-based password manager that allows users to login from any Internet-enabled device and access their passwords. It has long been considered a leader in the industry.

    • Easy to use: Users who do not have a sophisticated understanding of how to use software will appreciate the fact that they can easily log in, save passwords and retrieve saved passwords.

    • Auto-save features: RoboForm can be set to automatically save any personal information, such as names, addresses and birthdays, in addition to passwords.

    • Can be used anywhere: Since it is web-based, RoboForm can be accessed anywhere a user needs it; all consumers need is an Internet connection.

    • Multifactor authentication option: RoboForm's Multifactor Authentication option gives users the ability to ensure only "registered" devices can access an account. Three types of 'factors' include a hardware or software token, a password or security question, or a fingerprint or retina scan. If the feature is enabled, at least two factors must be present to access the RoboForm Everywhere account.

    • Security: Web-based access can be convenient, but can also make it easier for hackers and other unauthorized people to access the password manager. The online/cloud storage is only an option for RoboForm users, and you can choose to store your information only on a computer for added security.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    RoboForm questions and answers

    What problem is RoboForm trying to solve?
    Everybody knows they should use secure and unique passwords for each website they visit, but none of us can remember too many passwords. Our goal is to create a world where nobody has to remember or type passwords again.

    RoboForm is a password manager and form filler designed to make people’s lives easier and more secure by allowing them to use unique, secure passwords for all of their logins without having to remember them. Our software is available on PCs, Macs, iOS, Android & Windows Phone, so users will enjoy this additional security and convenience wherever they go.
    What sets RoboForm apart from the competition?
    RoboForm is very easy to use. Our intuitive technology requires little-to-no set-up time and instantly starts saving users online information as they browse the internet as they normally would.

    We also take security and user concerns very seriously, and are the only password manager that lets the user decide whether to store their logins locally or “in the cloud”.

    RoboForm is free to use on multiple computers and mobile devices for the first 10 Logins and has multiple upgrade options so users have the option to choose a plan that's best for them.
    What needs does RoboForm fulfill, and how do you fulfill those needs better than your competition?
    RoboForm saves time and takes the hassle out of our user's lives by securely storing all of their passwords for them. We’ve all forgotten passwords, used the same password for multiple accounts, or created passwords that were less-than-secure; RoboForm eliminates all of these issues while simplifying users’ web browsing experience. We offer free 24/7 support to ensure that our users are getting the most out of their RoboForm software.
    How does RoboForm measure success?
    We believe everyone can benefit from using a password manager. RoboForm measures success by the number of people that take the initiative to protect their data online using our software. As long as users are transacting online, there will always be hackers looking to exploit user data. We take pride in helping our users protect their online information.
    What’s the most common misconception consumers have about your industry? Your company?
    All RoboForm user data is secured with military-grade AES 256 encryption, with a ton of additional security options available like multifactor authentication. RoboForm securely stores your passwords with your Master Password, which is used to generate your encryption key. The Master Password is the one and only password RoboForm users are required to remember. RoboForm never knows and does not store your Master Password anywhere.
    How has your industry changed in the last 5 to 10 years?
    Millions of users worldwide benefit from using password management software like RoboForm and the need for securing online data is now more important than ever. With the growing list of high-profile security breaches such as Target, Home Depot, Heartbleed and Anthem Health, most people have realized that they must take additional precautions to keep their data safe. The industry is now focused on staying one step ahead of these breaches by allowing users to limit, or in some cases prevent, the damage caused by having their data compromised.

    In addition, password management has become much more complex. In the past, users only used one computer and there were no smart phones or tablets. Nowadays users use multiple computers, sometimes with different operating systems, in addition to numerous mobile devices. RoboForm is adept at keeping your information in sync between all these computers and mobile devices so you have your passwords wherever you go.
    What is something you wish every consumer knew about RoboForm?
    RoboForm has been helping people keep their passwords secure since 1999, and we're continually working to improve our product and find new ways to make users lives easier and more secure.

    We believe good password and security practices should start at an early age. With our recently launched RoboFormU program, anyone with a valid college or university email address can use the full version of RoboForm completely free!
    Has RoboForm received any awards or recognition your customers would like to know about?
    Our software has an outstanding reputation and has received thousands of media reviews, including reviews by the Wall Street Journal, New York Times, ZDNet, Bloomberg, Financial Times, NBC TV, ABC News and more. Our software was named PC Magazine Editor's Choice, CNET's Best Software of the Year, and TopTenReviews Top Password Manager.
    How has RoboForm grown or evolved?
    As technology has evolved in the last 15 years, so has RoboForm. We’re constantly developing new features on both the frontend and backend to ensure that our users are getting the best experience possible from our software.

    In the last few years alone we've added multifactor authentication options, support for Android and iOS, the ability to seamlessly sync your data between multiple devices, a convenient start page option and a ton of additional features.

    RoboForm Company Information

    Company Name:
    RoboForm
    Company Type:
    Private
    Year Founded:
    1995
    Address:
    3701 Pender Dr Suite 400
    City:
    Fairfax
    State/Province:
    VA
    Postal Code:
    22030
    Country:
    United States
    Website:
    www.roboform.com