Thycotic

Thycotic

 2.9/5 (8 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Author picture
Written by Lorraine Roberte
Edited by Vincent Landino

About Thycotic

Thycotic works worldwide to offer solutions for secure access to privileged accounts. This information technology security company provides cloud-based and on-premise solutions. Plans are customizable, so costs vary based on what you need. Thycotic offers several free IT tools and free trials.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Variety of products
  • Free trials available
  • Free IT tools available

Cons

  • No pricing on website
  • 24/7 support costs extra

Bottom Line

Thycotic offers IT security solutions. You can get a free 30-day trial for many products. That said, its website doesn’t provide pricing information, and support options are tiered based on what you sign up for.

What is Thycotic?

Thycotic provides IT security solutions aimed at commercial users. It has a variety of products to help you minimize risk and handle endpoints, including privileged access management (PAM) software that helps you monitor and control access to high-level accounts within your company.

Thycotic boasts some well-known clients, including:

  • ESPN
  • Honda
  • Cisco
  • BP
  • The U.S. Department of Justice
  • Overstock
  • Salesforce

How does Thycotic work?

Thycotic offers multiple free tools to help you protect your accounts, including password security tools, privilege management tools, self-assessment tools and customizable templates.

You can also try some of Thycotic’s paid products with a free trial. After the 30-day trial, if you choose to continue, you can customize the service to your needs. This includes working with professionals or using your own experts.

There are also some extra costs to keep in mind if you’re purchasing products, like Premium and Premium+ support. These support packages provide round-the-clock availability, but expect to pay more for them than you would for Standard support.

Thycotic products

Thycotic has a wide variety of products oriented towards different goals, like privileged access and password management, endpoint privilege and application control and access control and authentication.

Privileged access and password management

You can protect your privileged accounts with this PAM Solution. It’s available in the cloud and on-premise. There are two plans available — Professional and Platinum. Both plans include features like:
  • Unlimited secrets on-premise
  • 10,000 secrets in the cloud
  • Tech support
  • A secure vault and password manager
  • Automatic password changing for network accounts
  • Enhanced auditing and reporting
  • CRM, HSM and SAML integrations

However, the Platinum plan also includes features that are add-ons with the Professional plan, such as:

  • Approval workflows
  • Unix protection
  • Advanced scripting
  • High availability/disaster recovery
This product lets you control service accounts and other nonhuman privileged accounts with end-to-end governance. Features include:
  • SaaS and local deployment options
  • Cloud-native architecture
  • In-app and email notifications
  • Approval process for separation of duties (SOD)
  • Automated provisioning and deprovisioning
  • Cloning accounts
  • Tracking accounts of departing employees
  • Support for group managed service accounts (gMSAs)
  • Secret Server integration
  • SOC 2 certification
This tool lets you detect inconsistencies in privileged accounts. When risk scores surpass an acceptable level, you receive an alert so you can take action to protect privileged accounts.

In the event of an alert, you can rotate passwords, require further authentication or increase session monitoring, and Privileged Behavior Analytics can connect to your current security and IT software.

This product simplifies password resets for end users through a web-based portal or directly on the Windows log-in screen, eliminating the need to contact help or submit a ticket. Features include:
  • Secure identity verification
  • Custom security policies
  • Section 508 compliance
  • SIEM integration
  • Phone and text verification
  • Automated or custom enrollment
  • AD attribute maintenance
  • Windows log-in integration and web portal
  • Graphical image recognition
The DevOps Secrets Vault allows you to manage credentials for applications, databases, CI/CD tools and services. Unlike Secret Server, this product is optimized for machines. Some of its features include:
  • Cloud-native SaaS architecture and elastic scalability
  • Advanced automation
  • Infinite scalability
  • 99.999% availability
  • Hot standby for rapid switchover
  • Local caching
  • Cloud authentication
  • Certificate issuance
  • Home vaults
  • SOC 2 certification
With this product, you can manage and interact with several remote sessions for both remote desktop protocol (RDP) and Secure Shell (SSH). Connection manager saves time and mitigates risk through:
  • Remote access
  • Session management
  • Centralized control
  • Session recording
  • Tracking and auditing

Endpoint privilege and application control

Privilege Manager helps mitigate malware and modern security threats by removing local administrative rights and enforcing least privilege on endpoints. Some features include:
  • Windows and Mac account discovery on endpoints
  • Windows and Mac application discovery
  • Nondomain endpoint support
  • Local admin rights removal
  • Local user account management
  • Local group membership management
  • Automated local account password rotation
  • Flexible policy deployment configuration
  • Agent and OS reports
  • A variety of integrations
  • Public API
  • Reverse proxying

Access control and authentication

This tool provides a comprehensive PAM solution, giving you control over web applications and web-based cloud management platforms. You can merge your authentication solutions with any web application without the need for extra code.
Remote Access Controller automates and simplifies managing remote workers accessing IT resources. It implements just-in-time privileged access controls and centralizes session authentication, recording and auditing for both RDP and SSH connections. You can also embrace third-party vendors and remote workers with the appropriate amount of security.
This product protects your sensitive information by controlling web access to your databases. It allows you to adopt modern cloud databases from Google, Azure, Oracle and others. At the same time, it enforces appropriate access levels, multifactor authentication and reporting and auditing workflows.

Thycotic pricing

Thycotic does not include pricing information on its website. Your cost depends on various factors, including what services you choose and whether you add premium support. To learn more about your total cost from Thycotic, you can request a quote on its website.

Thycotic does offer several free IT tools to help with password security and privilege management, as well as self-assessment tools and customizable templates. The company also provides free 30-day trials if you’re on the fence about one of its services.

Is Thycotic legit?

Thycotic is a legitimate company that provides IT security solutions for numerous big-name brands. If you’re looking for help with enterprise-level privileged access management, Thycotic is likely a decent option. While the website doesn’t give any pricing information, you can request a quote online and take advantage of the company’s free 30-day trial to make a smart purchasing decision.

Thycotic Reviews

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  • Rated with 5 stars
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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Dec. 12, 2016

This product is best left to techies. As a small business owner, I tried to download the software and immediately encountered problems as the software would not open. After two calls to Thycotic's technical support and waiting two hours for a return call, the technician referred me to a manual to sort the problem out for myself since I would not grant her remote access to my computer for security and confidentiality reasons. Unless you are very computer literate, I would strongly recommend you seek another solution.

6 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Sept. 27, 2016

It's been very easy for the staff to work with it. There were some difficulties with initial setup but their support staff was very helpful sorting them out. Once we got on the phone with a knowledgeable technician, everything was worked out, but it was a little confusing getting the initial setup running. There was confusion with the multiple platforms across employees' personal computers. But it did ultimately get resolved. Now that everything's in place, it's incredibly smooth running. We haven't had any confusion or complaints from employees after the switch and haven't had to speak with customer service since the initial setup. We haven't had a single security incident since the switch, and we haven't had any complaints about password retrieval from staff either. We all feel safer knowing that there is a system in place to protect our security.

6 people found this review helpful

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    Rated with 2 stars
    Verified Reviewer
    Original review: Sept. 26, 2016

    It was not worth the price. I would not buy it for half of the price. I wouldn't purchase the product again for any price. It was a waste of money and time. It did not work at all and didn't meet any of my expectations. The easiest part was installing it but I ultimately had to uninstall the horrible product. There was no use in the product at all. It never would power on. I will never buy from this company again. It never provided any security for me nor my family. I was very disappointed and unsatisfied.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Sept. 24, 2016

    It was useful to my work. Installation difficult and needs to be made much easier than it is. At this time should not need tech to handle install for program. Once used to program you get used to it and it becomes easier with continued use. Doing over and over again. Difficult training new employed people at our current job. Had a couple problems with it and did get resolved in somewhat timely manner in my opinion but others thought it could be faster than it was for us. Please correct problem as soon as you can.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Sept. 17, 2016

    In the digital age, passwords are more important than just about anything else and you want anything online locked with the most secure methods possible and they delivered! It wasn't too strenuous of a process but was just complicated enough to make me feel like my information was secure. Installation is about what you would expect, though. The system used to encrypt your password and information feels like it should be hard to do, but that's what makes me feel so safe. It was so surprising to me that it looked so complicated on the exterior but even a beginner could utilize it. I have had security issues with my passwords in the past, but I can honestly say that I haven't had a single breach since using this service. I think that speaks volumes all in itself.

    6 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Sept. 16, 2016

    I found the product to work as specified and described. I would recommend the product to others and would encourage further development down the line. Installation was relatively smooth and seamless. The systems handled all tasks with utmost satisfaction and I would again recommend this to others. I found the use of the product to work out just fine and everything worked as expected and as promised. Everything was pretty decent but wish price point was better. My systems had all software transitions from installation to be a success. Security was reasonable at this price point, but overall a good product.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Sept. 14, 2016

    It is a good value for the money and helps us without too much of a hassle to deal with. I am not sure I would switch to another company so that is a positive. This was a very easy install for us. I am very good with installation anyway so if you struggle you can easily get help from their support. Easy to use and easy to install, what more can you ask for there. Everyone wants ease of use nowadays so that is another plus for them. Security itself is of utmost importance to us. One has to worry about security in every aspect of life so this is one less thing to worry about. Thank you for being secure.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 18, 2015

    Unnecessary delay in approving trial version software download.

    3 people found this review helpful
    Loading more reviews...

    Thycotic Reviews

    Recent
    • Recent
    • Oldest
    • Most helpful
    Any
    • Any
    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Thycotic?
    How do I know I can trust these reviews about Thycotic ?
    • 3,769,237 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 12, 2016

    This product is best left to techies. As a small business owner, I tried to download the software and immediately encountered problems as the software would not open. After two calls to Thycotic's technical support and waiting two hours for a return call, the technician referred me to a manual to sort the problem out for myself since I would not grant her remote access to my computer for security and confidentiality reasons. Unless you are very computer literate, I would strongly recommend you seek another solution.

    6 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Sept. 27, 2016

    It's been very easy for the staff to work with it. There were some difficulties with initial setup but their support staff was very helpful sorting them out. Once we got on the phone with a knowledgeable technician, everything was worked out, but it was a little confusing getting the initial setup running. There was confusion with the multiple platforms across employees' personal computers. But it did ultimately get resolved. Now that everything's in place, it's incredibly smooth running. We haven't had any confusion or complaints from employees after the switch and haven't had to speak with customer service since the initial setup. We haven't had a single security incident since the switch, and we haven't had any complaints about password retrieval from staff either. We all feel safer knowing that there is a system in place to protect our security.

    6 people found this review helpful

    Not sure how to choose?

    Get buying tips about Password Manager delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

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      Rated with 2 stars
      Verified Reviewer
      Original review: Sept. 26, 2016

      It was not worth the price. I would not buy it for half of the price. I wouldn't purchase the product again for any price. It was a waste of money and time. It did not work at all and didn't meet any of my expectations. The easiest part was installing it but I ultimately had to uninstall the horrible product. There was no use in the product at all. It never would power on. I will never buy from this company again. It never provided any security for me nor my family. I was very disappointed and unsatisfied.

      3 people found this review helpful
      Rated with 3 stars
      Verified Reviewer
      Original review: Sept. 24, 2016

      It was useful to my work. Installation difficult and needs to be made much easier than it is. At this time should not need tech to handle install for program. Once used to program you get used to it and it becomes easier with continued use. Doing over and over again. Difficult training new employed people at our current job. Had a couple problems with it and did get resolved in somewhat timely manner in my opinion but others thought it could be faster than it was for us. Please correct problem as soon as you can.

      2 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Sept. 17, 2016

      In the digital age, passwords are more important than just about anything else and you want anything online locked with the most secure methods possible and they delivered! It wasn't too strenuous of a process but was just complicated enough to make me feel like my information was secure. Installation is about what you would expect, though. The system used to encrypt your password and information feels like it should be hard to do, but that's what makes me feel so safe. It was so surprising to me that it looked so complicated on the exterior but even a beginner could utilize it. I have had security issues with my passwords in the past, but I can honestly say that I haven't had a single breach since using this service. I think that speaks volumes all in itself.

      6 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Sept. 16, 2016

      I found the product to work as specified and described. I would recommend the product to others and would encourage further development down the line. Installation was relatively smooth and seamless. The systems handled all tasks with utmost satisfaction and I would again recommend this to others. I found the use of the product to work out just fine and everything worked as expected and as promised. Everything was pretty decent but wish price point was better. My systems had all software transitions from installation to be a success. Security was reasonable at this price point, but overall a good product.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Sept. 14, 2016

      It is a good value for the money and helps us without too much of a hassle to deal with. I am not sure I would switch to another company so that is a positive. This was a very easy install for us. I am very good with installation anyway so if you struggle you can easily get help from their support. Easy to use and easy to install, what more can you ask for there. Everyone wants ease of use nowadays so that is another plus for them. Security itself is of utmost importance to us. One has to worry about security in every aspect of life so this is one less thing to worry about. Thank you for being secure.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 18, 2015

      Unnecessary delay in approving trial version software download.

      3 people found this review helpful
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