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Sticky Password
Sticky Password
Overall Satisfaction Rating
3.92/5
  • 5 stars
    14
  • 4 stars
    4
  • 3 stars
    2
  • 2 stars
    4
  • 1 stars
    2
Based on 26 ratings
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Sticky Password

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Sticky Password
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26 Sticky Password Consumer Reviews

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Page 1 Reviews 1 - 10
Rated with 1 star
Verified Reviewer
Original review: April 17, 2019

I have longed for a password solution to alleviate remembering over 150 passwords. I have been studying and researching for some time different solutions. Tonight I tried to install and activate Sticky Password. I didn't get far. I was asked for my username, which is my email password, and to select a password. The rules were fairly simple for creating a password. I created my password. I was asked to verify the password that I created. I re-entered the same password at least 6 times. Each time I was notified that my entry to verify my password did not match. End of game and match. I couldn't even create an account. What was the rest of my user experience with this application going to be like. Still Looking for a solution.

Sticky Password response

Good morning, Edward - I'm sorry to hear you were not successful in creating an account. Send a private note with your email so that we can process a refund for you. -Pete

Be the first one to find this review helpful
Rated with 3 stars
Verified Reviewer
Original review: March 11, 2019

I have been using Sticky Password for quite some time now. Today when I tried to install a new update McAfee detected a trojan in spUIAManager.exe and deleted it. Not sure if this is a false positive from McAfee or the software is indeed infected. Since this deals with passwords the issue is quite serious. I took a snapshot of McAfee window that shows the security threat.

Sticky Password response

Hi Omar - thanks very much for bringing this to our attention. We've checked it, and it is a false positive. We've contacted McAfee to get it corrected. Thanks again! -Pete

2 people found this review helpful
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Rated with 2 stars
Verified Reviewer
Original review: Jan. 23, 2019

I have been a long time user of Sticky Password and it was all fine when I was only using it through my iPhone. The trouble started when I added another phone in to my life and was thinking that Sticky was working fine. However I realised that after a few months: All my new data, all the hard work I did to change the weak passwords etc were never synched across all devices, so it got very confusing and impossible to resolve;

I submitted so many tickets but they were always unresolved; The latest issue is that I updated the App on Mac and now it has stopped working at all; THE BIGGEST ISSUE OF ALL: If you have fingerprint activated on iPhone for example then YOU MUST NOT USE FINGERPRINT ON ANDROID. WHHHYYY? Because it kept giving an error that the identity data or some other ** excuse is different etc. It's a shame that overall it's a great product and lifetime license was the catch but a lifetime license is not worth when your lifetime data is at stake.

They haven't done any major updates or inclusions like Dashlane. No password changing feature, copying password is a hassle in some devices, There is no deep web monitoring to warn you if your emails are being discussed in hacker communities, no security dashboard to analyse your passwords to remind you that you are reusing passwords.

I switched over to Dashlane and straight away I had 15 issues to resolve and endless list of reused passwords to change. That took me over 3 months to change slowly gradually all of them approx 50 a week. Now I understand why Sticky is never compared next to Dashlane in any review because they don't stand close enough to Dashlane.

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Sticky Password response
Hi Raj, thank you for the feedback. I'm sorry we weren't able to help you more, I am glad that you found a solution you're satisfied with. Closing the loop on a couple of the issues you mention:
-there seems to be confusion about the fingerprints on iOS and Android. These are entirely separate and involved only in authentication of that specific device, therefore they can't conflict.
-multiple sync options are supported. It's unclear how it could have led to the problem you describe.

-Pete

2 people found this review helpful
Rated with 2 stars
profile pic of the author
Verified Reviewer
Original review: Oct. 25, 2018

Sticky Password is overall an ok product, and I have had some responses from their support when submitting tickets, but some of them have never been resolved. Nevertheless, I used to be extremely satisfied with their product, but then two things changed. 1) They removed the password that allowed you to access your account on their website. For many of us security conscious folk, we liked Sticky Password because it gave us the ability to not store any of our data in the cloud (you could do all your sync-ing over Wi-Fi.). So in the past there were two passwords: One for you to access your online account with Sticky Password (for example for billing), and one to actually access your database of passwords on your local devices. Apparently, this was very confusing for some people, so they got rid of the online password.

Now there is only one master password, which allows you to access all your saved passwords, as well as to access your online account. This means that my master password (the one that can unlock all my other passwords!) is in the cloud somewhere. For some folks this may be fine, but for some of us it isn't, and this feature should not have been revoked from us.

2) Edge replaced Internet Explorer as Microsoft's official browser. YEARS after its introduction, Sticky Password has yet to create an Edge extension for Edge. I am not a browser evangelist. I use several of them, because they each have their strengths and weaknesses. I definitely use Edge very frequently on a daily basis, and the fact that Sticky has not been able to develop an extension for Edge is very poor and detrimental to the product. Many of us have written about this flaw in forums, and their response has been that Microsoft does not support extensions, which is has not been the case for a long time. There are many many extensions for Edge.

Finally, an issue that I have not raised a ticket about, so I don't know if there is a solution for (there may be, so take this paragraph with a grain of salt) is that on newer devices with very large screen resolutions (eg. Microsoft Surface) the Sticky Password app is so small. It is very difficult and unpleasant to use. My significant other and I both use Sticky, we are both in our 30s with decent eyesight, and we both find this a big drawback of this app. In short, I used to love this product (and even had a lifetime license) but now it is a necessary evil I keep around because I can't be bothered do the research again to find a better alternative, to pay again for the same category of product, and then to migrate all my passwords to the new product.

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9 people found this review helpful
Customer increased Rating by 4 stars!
Verified Reviewer
Original review: Oct. 24, 2018

Bought their premium product. Worked fine initially on my Mac. Over time it became less and less responsive. Then would not work at all. Emailed them and they gave me instructions to repair the database, but the link they suggested to click on was not highlighted and therefore not active. I have emailed them repeatedly and filed additional support requests but they do not respond. They are good at taking your money but don't depend on them for reliability. Look somewhere else for a better and more reliable company.

Sticky Password response

Marc - I'm very sorry to hear that you had an unpleasant experience. Please send a private message with your email and we will refund your money. I'll also check with the support team to see what the problem is. We recently released an update, but I'm not aware of it resulting in the problems you describe. With your help, we can get to the bottom of it. Thank you for your help! -Pete

7 people found this review helpful
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Rated with 2 stars
Verified Reviewer
Original review: April 25, 2018

Will not work on Safari and non-responsive - Sticky works great on my windows PC, but will not work on my iPhone or tablet. Followed their directions numerous time to no avail. Have now sent 2 emails to provider, but NO REPLY. I am ready to move on to a different password manager that works on iOS.

Sticky Password response

Hi Donald - thank you for your note. I'm sorry to hear you're having problems with Sticky Password. I checked with the support team, and we weren't able to find emails under your name. It's not clear why your email wouldn't have gotten to the team. We work hard to make sure all customer issues get answered in a timely manner. Please do resend to support@stickypassword.com including your name so that we can track it and respond to your specific problems - whatever they may be. Best, Pete

10 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Jan. 25, 2017

With over 200 hundred passwords, I had to get a password manager and after trying it out for 1 year with a regular subscription, I just renewed with Sticky Password for lifetime for $99. WHY YOU MIGHT WANT TO CHOOSE STICKY PASSWORD: After spending many hours researching password managers last year, including reading feedback from individual users, I chose SP because the main password does not reside on their server or in the cloud. It's only on my computer. If I forget it, I start over. Also, I have the option of synching my passwords through the cloud or through WIFI and I chose WIFI. If Sticky gets hacked, the most they will get is my name and email address. If all your passwords and info are on the password manager's website or in the cloud and it gets hacked, you are totally screwed though keep in mind that most of the better ones have excellent security measures.

Sticky Passwords security is equal to the best password managers available, but that may not be enough as LastPass found out last year. Allegedly SP is a little less user friendly than its best competitors. From my experience with SP I am guessing that's probably true. When I researched this last year, LastPass and KeePass (IMO) were runners up and were allegedly more user friendly, which is extremely important to me, but not more than security. Wirecutter.com criticizes SP because my information is not accessible in the cloud, BUT THAT IS EXACTLY WHY I CHOSE SP! Nobody is getting my passwords unless they hack my computer with a good key logger or they personally take it from me. They are not going to get it from Sticky.

Another general criticism is that it doesn't always work right and that is true in my experience, though I don't know how others work. In my experience, nothing in the world of computer tech, and I mean NOTHING, ever does work right all the time or even 90% of the time. The last reason I chose SP is because it had an option for a lifetime subscription. At the time, there was no doubt I was going to be using a password manager permanently going forward, I just wasn't sure if it was going to be SP and I am not paying $25-$50 per year for life if I can help it.

Btw, when I downloaded Kaspersky, it didn't like SP. I had to uninstall SP and then reinstall it afterwards and tell it SP is okay. I don't know if that is still true this year. Either way, that's an issue against Kaspersky and I let them know it. FYI; I sync across a Windows 7 desktop, a Windows 10 laptop and iOS on my iPhone. I have minor annoyances syncing between them periodically.

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Sticky Password response
Hi David - thanks for the thoughtful review. It's obvious that you take the security of your passwords seriously - and we appreciate that you chose Sticky Password. Thank you! Just a couple of points of added detail:
- we believe strongly that users should decide IF, and HOW, their data is synchronized on their devices.
- password managers and other programs are always trying to keep up with changes on websites. We add coverage via updates, but sites change and then it starts again.

Thanks! Pete

51 people found this review helpful
Rated with 5 stars
profile pic of the author
Verified Reviewer Verified Buyer
Original review: May 24, 2016

I have been using Sticky Password for years. It simply gets better and better. The developer is super responsive. It has been a pleasure sending in suggestions and the occasional support ticket. Buy this product with confidence. You have found your answer to a secure password manager that is unfortunately needed in today's crazy world. Lastly, the fingerprint support is amazing. I open the app on my mobile and use my fingerprint for the opening password. Sweet!

Sticky Password response

Thanks for taking the time to share your experience with Sticky Password. It's always gratifying hearing from satisfied customers! We'll keep at it for you.

27 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 22, 2016

Sticky Password saves me a lot of time and trouble logging into various accounts and web pages. The passwords are easily edited and can be backed up as needed. Overall, a great product that I would recommend to others.

Sticky Password response

Hello James - thanks for taking the time to share your feedback. It is appreciated!

11 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 21, 2016

Sticky Password has been a major stress reliever for me. As the need for more complicated and more frequent passwords increases, I no longer worry about remembering passwords. On the rare occasions when I've had issues, support has been prompt and stellar!

Sticky Password response

Hi Walter, Sticky Password as 'stress reliever' - we love it! Thank you for the great feedback.

9 people found this review helpful
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Sticky Password expert review by ConsumerAffairs

Sticky Password is a standalone application that can be integrated with web browsers and mobile devices for ease of use.

  • Users can manage a large number of passwords: Sticky Password saves an infinite number of passwords using a database that can be stored either locally or in the cloud.

  • Offers password generation: Any time a user accesses a registration screen, Sticky Password offers to generate a password for the new account.

  • Customizable browser integration: Sticky Password integrates with most web browsers, but users can block access to certain browsers if they wish.

  • No two-factor authentication: This program isn’t as secure as some password managers.

  • Annual fee: Some users may not find this program cost-effective.

  • Best for: People who can’t remember passwords, Small businesses owners

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The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Sticky Password questions and answers

What problem is Sticky Password trying to solve?
Sticky Password provides password security and convenient online form filling for customers around the world. With Sticky Password, users avoid the hassle and the very real security risks of having a disorganized approach to passwords. Sticky Password helps combat online data breaches by keeping customers safe.
What sets Sticky Password apart from the competition?
Sticky Password has been pioneering password security since 2001.

One big difference that sets Sticky Password apart from the competition is our approach to password storage and the control we give customers over their passwords. Many vendors today have solutions that are primarily cloud-based. We’ve found that more and more customers want more control when it comes to where their passwords are stored.

Customers have a choice of having their passwords stored only in the encrypted database on their device(s), or they can take advantage of our secure cloud solution for backing up and syncing their encrypted database. The only access to the encrypted database is by the customer entering the Master Password on his or her device, never through the cloud.

Of course, Sticky Password does not know the Master Passwords for any customer databases.
What needs does your product fulfill, and how does Sticky Password fulfill those needs better than its competition?
A major security issue for many people who are active online is that they have a haphazard approach to passwords. This results in weak passwords, password reuse and poor storage practices. Sticky Password provides strong unique passwords for each of the user’s online accounts. Sticky Password offers automatic login and online form filling to ensure that data is entered accurately and safely. Because the passwords are stored in each user’s independent encrypted database, Sticky Password ensures that customers’ passwords are always safe.
What’s the most common misconception consumers have about the password security industry? About Sticky Password?
A lot has been written about online authentication (password and other secure access methods) over the past few years, but very little has encouraged users to have a ‘healthy,’ systematic approach to their passwords. Most of the news about passwords concerns data breaches and hacks, and promotes a personal helplessness when it comes to online security. It’s the perfect storm against people taking even basic precautions to protect themselves. Using a password manager like Sticky Password goes a long way to protecting individuals as they access their accounts and use the Internet in the day-to-day lives.

In 2015, we’ll be celebrating our 14th year! Sticky Password is well known in the security industry because we provide the infrastructure to various security suites, but most consumers haven’t heard much about us yet.
How has your industry changed in the last 5 to 10 years?
A great deal has changed since Sticky Password was founded. Ten years ago there really wasn’t a broad understanding among computer users of how important passwords were. The people who cared about passwords were mainly techies. When it came to online security, all the talk at that time was about viruses: People were finally starting to understand how important it was to have anti-virus software.

The discussion in the last five years has moved to passwords, but too many people still don’t realize what it means to them. Even with all the news about weak passwords being exploited and the need for strong passwords, too many people are still using silly, easily hackable passwords and reusing the same passwords on several sites. It’s really dangerous and leaves the door wide open for hackers.

Another big change is that more and more vendors are getting into the password industry. As technology is evolving, so are the possibilities for managing passwords. Users can now choose from storing passwords on their computers or in the cloud, and of course – the possibility of having access to their passwords on all their devices. The difference is, none of these vendors have the industry expertise or proven security platform like Sticky Password.
What is something you wish every consumer knew about Sticky Password?
Sticky Password is a pioneer in the password and online security industry. With our years of service in this industry, Sticky Password has seen how the needs of customers have changed and we've been there to help them meet those needs. It’s why we’re not only a password management solution but a trusted form filler for our clients as well.

Sticky Password believes in giving back. With every purchase of a Sticky Password license, a portion of the proceeds goes to support endangered manatees in Florida and around the world.
Has Sticky Password received any awards or recognition for its products or services that your customers should know about?
Sticky Password has received awards including ‘Excellent’ ratings from PC Mag, Download.com, Tucows, Softpedia, and many others.

Sticky Password Company Information

Company Name:
Sticky Password
Year Founded:
2001
Website:
www.stickypassword.com
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