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LivingSocial

LivingSocial
Overall Satisfaction Rating 2.09/5
  • 5 stars
    44
  • 4 stars
    59
  • 3 stars
    63
  • 2 stars
    31
  • 1 stars
    271
Based on 468 ratings

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    LivingSocial Reviews

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    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: April 29, 2021

    Purchased an oil Diffuser, when it arrived what a joke, was supposed to be reduced from €85+ to, €9.99, Come on. The diffuser was so small it fitted into my hand. I was then told that HomeStore +More had large diffuser for €20. Are these people for real? Blocked all emails from them this morning.

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    Rated with 1 star
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    Verified Reviewer
    Original review: April 19, 2021

    I bought Superdry Brand Arena sunglasses. They were supposed to be delivered on 14th April. Still no sunglasses and no response from Brand Arena despite emailing every day since. Be very wary of buying on Living Social.

    2 people found this review helpful

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      Rated with 1 star
      Verified Reviewer
      Original review: March 26, 2021

      Hi, I bought an item on living social, paid for it and went on to redeem the voucher. Part of the process is to give them your delivery address. It did not accept my post code or my actual address (my address is not unusual). So I can’t redeem the voucher and the money is gone from my account. Does this business operate like this? Totally illegal and should be shut down. I emailed looking for my money back.... Let’s see will I get it!

      5 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Jan. 25, 2021

      I purchased a voucher from Living Social for a Hello Fresh meal plan at for $19.20. In order to redeem the plan from Hello Fresh, I had to get the number from Living Social's voucher. A pop-up window informed me there were no refunds available after opening the voucher. When I opened the voucher in the fine print it said "for first-time customers only". This is the first notice of "for first-time customers only" I received. In other words, Living Social led me down a path where they took my money and made it unrefundable before I was notified I was ineligible to use the voucher. Hello Fresh wants an additional $62.93 for the meal plan I contracted for $19.20.

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 19, 2021

      Really bad, they charged for the value of the two tablets and never received the expensive one. Received the cheap one but it was faulty, the keyboard didn't work. Try to refund it, not accept it. Trying to get credit for any of them, never granted. Lost my money and dignity. Please do not ever deal with them!!!!

      6 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 25, 2020

      I will strongly advise that you don't buy anything whatsoever from this company especially if it is fulfilled by Wowcher. They are the most unreliable company I've ever seen and I regret ever dealing with them.

      12 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 18, 2020

      Do not purchase any services through LivingSocial. I purchased a voucher for gutter cleaning which the vendor then scheduled two weeks out. Two weeks comes and goes and they haven't shown up so I have to reach out to them to get them to reschedule. Of course, they don't show up for the second appointment either. So I reach out to LivingSocial's customer service department to get a refund and they tell me that since it's outside of their 3-day window, they cannot issue a cash refund. Instead I have to use their internal credit to be applied to another deal.

      Fast forward a couple of months and the credit is still sitting in my account and I decide to apply it to having the house pressure washed. Because pressure washing is more expensive than gutter cleaning I have to throw good money after bad and apply more cash. Pressure washing guy sets an appointment 2 weeks out, doesn't show, I have to track him down with 2 texts and 2 phone calls before I can get him to reschedule for the following Monday. Monday comes and I call him to make sure he's still coming and of course by the end of the day my house is still not pressure washed.

      I reach back out to Living Social and get the same malarkey about 3-day windows and Living Social credits which are virtually worthless. The truly criminal thing is you cannot leave a vendor review if you have not redeemed a voucher for that vendor. Meaning there is no way to warn other users who may fall victim to the same scam.

      9 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: June 5, 2020

      Three weeks after purchasing a product for over $300, the only contact I received was a purchase confirmation, a tracking option, and a delivery date which happened to be 3/21-3/28. Other than that automated response initially received, a contact option was offered if there were questions. The caveat was that to inquire about that product would have required LivingSocial acknowledgement option for that item. It was never offered. Only past purchases from months or years ago. No direct contact for my purchase was offered. After all research was done, no working phone or contact information was available. Only an automated message during normal hours of operation indicating there is no availability for any customer direct or indirect customer service. No option to find out who the supplying vendor is or any direct recourse for the consumer other than going to your financial institution to dispute purchase or label as a fraudulent sale.

      8 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 29, 2020

      I ordered 2 items, I waited 2 weeks for the delivery date, nothing arrived. Contacted Living Social and vendor, didn't hear anything for weeks. When I finally reached the customer service, I was advised the goods would be reshipped and I would be provided a tracking number within 3 days, it's now 6 days, and again I can't get anyone to answer my emails. I am now waiting close to 2 months for my goods, and wondering if I will ever receive them. I can safely say I will never ever use this site or its affiliates again.

      15 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 5, 2020

      I recently bought a voucher and went to use it. The redeem code was invalid. I go back to the LivingSocial site. No chat or customer support contact. I email Groupon their parent company. They give me a number that no one answers. I will be filing a fraud claim with my bank and getting my money back. Will not purchase from them again. I had to give them a one star for site to work. They should get a zero.

      15 people found this review helpful
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      LivingSocial author review by Erin Huffstetler

      Based in Washington D.C, LivingSocial specializes in local deals. You’ll find vouchers for food, family outings, special events and travel. The site also includes a small shop with limited-time offers for merchandise and online stores.

      • Accessible customer support: Both email and phone support are available.

      • Clean interface: The navigation is simple and intuitive, and the site is devoid of unnecessary clutter.

      • Expiration notifications: You can request e-mail notifications when a voucher is about to expire.

      • Vouchers retain value: If a voucher expires before you get to use it, you can still redeem it for the purchase price.

      • Refunds: Refunds are available on some, but not all vouchers; and the refund terms vary from deal to deal.

      • Return fee: Unused shop items can be returned within 14 days of delivery, but you’ll have to pay a $7.99 returns-processing fee.

      by Erin Huffstetler Deal Websites Contributing Editor

      Erin Huffstetler is the Frugal Living Guide at About.com, and the founder of MyFrugalHome.com. If there’s a way to get something for less, Erin will find it, and tell you about it.

      LivingSocial Company Information

      Company Name:
      LivingSocial
      Website:
      www.livingsocial.com