LivingSocial Reviews

If there would be zero stars, I would choose it! Living Social sells Groupon, but you can't open them. They have the WORST CUSTOMER SERVICE EVER. Since they were bought by Groupon. They let you buy them, but you can't bring the voucher on the screen of your Phone app or on a computer screen. I know that living social and Groupon are not members of BBB, so it seems they do not care what people think about them. They deceive customers. We pay for a Groupon and Living social groupon, and can't use the voucher! And they do not allow customers to call them or even chat on Live chat/ I will find some sites where people will see my very negative review, and will continue to post my reviews everywhere! Until my money is back to my credit card!!!! I wasted so much time!!!! Shame on you! Fraudulent business!!! Faina

I went to LS for a deal on flowers for someone's birthday. I found what I thought was a great deal: $9 for $30 worth of flowers. The flowers still cost me $40! But then when I got my card statement, there were two $9 charges. My card didn't notify me about the duplicate charge, maybe because the price was so low? But by the time I found it, it was way past LS's "3 day cooling off period". So after multiple calls and emails, I finally had to get my card to dispute the charges, and they just refunded the money since it wasn't that much. But what if it had been a bigger purchase?? LS refused too admit they made a mistake and double charged me. Therefore I won't likely use them anymore. I had already given up on Groupon after some issue I had with them years ago, and I know they're kinda the same company. Now I see why I can't use either...

Item not delivered and nil response. Evasive scammers. The 4 in 1 slicer was ordered and paid for on the 15th November 2021. It is now the 12th December and still no show. Tried to e-mail but only ever get the error response yet miracles their advertising reaches me fine. A bunch of **.

I bought a year of laser hair removal from LivingSocial - 6 appointments. The reviews on LivingSocial for the company were all good, and all old. The couple of reviews on the internet were bad. After the first unpromising and disappointing appointment I asked LivingSocial for a refund and they refused even a credit since the voucher was "partially used." The merchant continued to be disreputable, rescheduling appointments about 10x, being suddenly unavailable for months, etc. The doctor spent more time arguing about what she had or had not covered on my face and what I did and did not pay for than actually working. Finally I was called to say my next appointment was cancelled and the business temporarily closed until further notice.

Never, never, never use this site. I purchased a meal plan. When I tried to log into my account to redeem the voucher, my account had been deleted and they denied that I had ever placed an order! I spent over an hour on the phone trying to resolve this--to no avail!

I purchased a voucher from Living Social for a Hello Fresh meal plan at for $19.20. In order to redeem the plan from Hello Fresh, I had to get the number from Living Social's voucher. A pop-up window informed me there were no refunds available after opening the voucher. When I opened the voucher in the fine print it said "for first-time customers only". This is the first notice of "for first-time customers only" I received. In other words, Living Social led me down a path where they took my money and made it unrefundable before I was notified I was ineligible to use the voucher. Hello Fresh wants an additional $62.93 for the meal plan I contracted for $19.20.

Really bad, they charged for the value of the two tablets and never received the expensive one. Received the cheap one but it was faulty, the keyboard didn't work. Try to refund it, not accept it. Trying to get credit for any of them, never granted. Lost my money and dignity. Please do not ever deal with them!!!!

I will strongly advise that you don't buy anything whatsoever from this company especially if it is fulfilled by Wowcher. They are the most unreliable company I've ever seen and I regret ever dealing with them.

Do not purchase any services through LivingSocial. I purchased a voucher for gutter cleaning which the vendor then scheduled two weeks out. Two weeks comes and goes and they haven't shown up so I have to reach out to them to get them to reschedule. Of course, they don't show up for the second appointment either. So I reach out to LivingSocial's customer service department to get a refund and they tell me that since it's outside of their 3-day window, they cannot issue a cash refund. Instead I have to use their internal credit to be applied to another deal.

I have many purchases throughout the last few years through LivingSocial. Some of them I was unable to redeem because of scheduling issues and others because I could not understand the redeem policy of the merchants. I have tried to contact the merchant through their own websites but often this is the problem. I have many purchases that have expired in which I've contacted the merchant who refused or gave extraordinary guidelines to redeem.