LivingSocial Reviews

This company is only focused on the SELL, SELL, SELL. If you try and reach customer service you will be SWAMPED with offers while you wait endlessly for help and assistance. They know not what they do. There are so many companies out there that understand that being responsive will end not only in sales but long-term relationships. I WILL NEVER USE THEIR SERVICE BECAUSE I DO NOT TRUST THEM AND THAT IS THE TRUTH.

I contacted Living Social on December 11, 2015 to start a campaign to promote my new business. I gave them all relevant information about my business and was told that within a few days, I would receive a mock-up campaign to approve. By the next week, I hadn't and it is now January 23, 2016 and I still haven't. The hold-up is that my state of PA does not regulate my business or issue licenses. I have provided them with my professional liability insurance certificate and all the information that is legally required in my state. I have explained many, many times that my business is unregulated in PA, provided web links to legal info, phone numbers, and they- a company with a LEGAL department can't confirm the obvious facts and continue to ask me for documentation after I have explained ad nauseum, that there isn't any because it isn't issued at the state or local level.

I have purchased a livingsocial coupon for carpet cleaning and one for air duct cleaning. Both turned out to be cheap and a huge scam which ended up costing me a lot more than the coupon! NEVER buying a deal from LivingSocial again. Lesson painfully learned.

I ordered some solar lights through LivingSocial, from Touch of Eco. There is an additional 3.99 S&H fee that has to be paid directly to Touch of Eco, rather than through LivingSocial. I think I know why... So they can charge you for more items! When you finalize your order to pay the 3.99 fees, it takes you through a bunch of other screens asking you if you want to purchase additional items - the default is yes. So clicking 'continue' automatically adds the item to your 3.99 order... You have to click 'no' not to have them added. Then when you've gone through all their ads, it just finalizes everything... No review or anything first, just says your card will be charged. Can't edit order or email them - you can only call during weekdays 9-5 or send regular mail for customer service. If you order online, you should be able to get customer service online!!! Or at least review everything before they complete your order and charge you.

I purchased a LivingSocial coupon on the 5th of October to have a picture taken of my great niece. We took her to Rubi's and Diamonds on the 7th of October. I didn't order a large order of pictures. I just wanted the single picture for $25. I was told that the picture would be ready within three weeks. It is now December 2nd and I not only don't have the picture, but Rubi isn't responding to my emails requesting the photo. I would not recommend this company to deal with as they are unreliable.

My daughter tried to buy a pair of hockey tickets online advertised for $40 each. After she entered in her payment information and clicked to make the purchase, the next screen showed she had actually paid $149 for the tickets. She is disputing the purchase tomorrow and they may issue credit. I looked at the sequence of the purchase and it was sketchy at best. Seemed very vague and not set up the way other reputable sites are where you have to almost give a blood sample to complete a purchase.

I was solicited by LivingSocial, the purchase of presale tickets for Cirque du Soleil's TORUK at $32 a seat. When I clicked on the purchase tab, I was immediately redirected to what was supposed to be Cirquedusoleil.com site, which then re-directed me to "Ticketmaster". There were no seats for the event for $32. After selecting the price selector on the site. I ended up having to pick the $55 seats, $23.00 more per ticket. After they add on the service charge, convenience charge, and the management surcharge, I paid $75.00 a ticket X 5 tickets was $375. What a scam. If you're going to advertise tickets at the unrealistic, unobtainable price of $32.00, make sure you include in your "fine" print, all the ridiculous surcharges which comes close to doubling the real cost of the event tickets. Never again.

We ordered a anytime cleaning for our 4 bedroom house for $89, which is ridiculously cheap. They said however it was a promotion for prospective future business so we took the deal. They came 3 hours late, only spend an hour cleaning the house, then promptly left. They didn't mop the floors or completely dust. We've had maid service about 6 times before and never anything this bad. "You get what you paid for."

I wanted to advertise with them. I have a legit massage practice, for years, out of my home/residence. I am told they will not take businesses unless they are in a commercial establishment. This is discriminatory, as many have home-based businesses.

Purchased a two-night stay. Three weeks before expiry date told no room. No refund not even points credit. Girl very rude on phone. DO NOT BUY ANY PRODUCTS FROM THIS AWFUL COMPANY.

I purchased 2 two tickets from LivingSocial to the Dallas Cowboys vs Vikings football game back in June of this year. When I arrived to AT&T stadium with my voucher in hand, I was told by the ticket office that they would NOT honor my vouchers because they DO NOT have any such contract or relationship with LivingSocial or the vendor who provided the vouchers. I traveled from Houston, rented a hotel room expecting to treat my husband to a wonderful football game with his favorite team only to be told that the tickets we no good. This was my first time using LivingSocial and certainly my last time. Hopefully this comment will prevent someone else from making a HUGE MISTAKE!!

I had purchased a deal from LivingSocial for Match.com that went wrong (on Match.com's side, NOT LivingSocial's fault). Not only did the LivingSocial rep listen to the problem, she went so far as to call THEIR customer service representative to fight on my behalf and when that failed (to her frustration as well as mine), she offered to refund my money (even though it wasn't LivingSocial's fault AT ALL) in addition to adding credit to my account for future use, solely for the frustration of dealing with match.com and advised me that she would be writing to her superiors regarding the matter. I could not have asked for better customer service - possibly the BEST I've received in a long time. Kudos to LivingSocial, you have a thing or ten you could teach match on customer satisfaction and retention.

I bought a deal with LivingSocial for a massage. The guy was rude and scary. It seems no one is allowed to accompany the customer and deals only with women. All by himself self. A safety issue for women. And does not agree with what customer wants. Beware all womennnnn. Read the reviews.... and complaints. Too good deals can be tricky...

I purchased the corset based on the description and the picture of the product! I did not get what was advertised! It is cheap and has no latex whatsoever! It is too big. I ordered a small/medium and it looks like an extra large and it has a medium sticker. Does not even have a tag of how to care for it or who makes it or anything! I am so disappointed! I am wondering is this a legitimate company! Someone needs to investigate this company because there is no way they are getting this many complaints. As far as I can see everyone is getting scammed! I am attaching some photos!!!

I bought a deal for Raw Canvas for me and 3 friends. We booked our reservation but kept having to cancel due to conflicting schedules. We knew that we would forfeit the deal if we didn't use it before it expires, but accepted to just apply the deal amount we purchased it for at a later date, which is their policy. I then found out that the company had gone out of business. According to the LivingSocial website, they will refund your money if this happened. Upon calling LivingSocial, apparently Raw Canvas had marked our voucher as "used" as we had made a reservation, but had never actually gone. Because of this, they could not reimburse me my money. Now I am out $180, because of a small error on the company's behalf. Will never purchase from LivingSocial again. Very, very upset!

It's almost impossible to believe, but I've been hustled 3 times on this site! (No exaggeration!) Most recently, I ordered a double-strand necklace; and when it arrived, the links were broken! REALLY?!?!?! At Christmas, I ordered 4 quick chargers for cell phones (as stocking stuffers). NEVER ARRIVED! I ordered a mini-duo of perfumes. One arrived completely empty, as the contents apparently spilled out since it wasn't properly packaged! It's not easy to contact them "after the sale" either! And don't expect to get a monetary refund! They'll offer you a CREDIT, so you come back and get hustled AGAIN! I'm DONE with these gypsy people!

Sick of Living Social advertising injectables at discount rates that are not correct. When I phoned the company, they quoted the special based on the full price of Botox (Allergan). But they are not! Botox is normally around $11 to $14. Dysport around $4 to $6. Phoned Ooh la la in Surfers Paradise. 20 units special $119 normally $280. When you call after you spend several minutes trying to get them to admit it's Dysport, won't even call it by name (they call it product D!). They give you the ridiculous answer that product D is normally $11 and Botox $14. I have never been quoted $11 for Dysport anywhere. Always between $4 to $6.

I ordered the 200 Solar lights from Touch of Eco - I had trouble ordering 3 times. Then when I received them, they were definitely not what was listed. There are not 200 lights, maybe it's the 100 lights, but looks nothing like what's in the image - the lights are blue and very faint. I would like what I ordered or my money back.

I purchased a LivingSocial deal for the 435 Hotel in Kansas city, Mo and it was horrible. We were in town for a wedding and according to the listing online it was a beautiful hotel. The problem is that they did not list the outside of the hotel which was very rundown nor did they get even close to what the inside looked like which was gross. The floors were filthy, the carpet was bleached, and the staff knew that this hotel was crap. The beds are size full, not queen like stated and the whole room is super old and stinks. The bathrooms are nasty, no hygiene, whatsoever. I will blast this hotel because, please believe, it looks NOTHING LIKE THE PICS.

Being a single mom, my experience with the sexual harassment with the married trainer **, beware. He comes onto very strong and the HR person ** has many complaints and she does nothing. It's like some kind of cult there with the upper management. ** has many complaints and even one person quit because of his strong advances toward women. BEWARE OF THIS GUY IN THE TUCSON AZ LOCATION CALL CENTER. I'm just now coming forward since I got laid off in November 2014. This man is a pervert and LivingSocial has a legal time bomb waiting to get a major lawsuit.

I bought a voucher for a haircut. Expiry date on the voucher was 6.05.15. I booked my appointment in advance with the voucher for 06.05.15 but when I arrived the voucher was not accepted as it was supposed to be used before 06.15. Hairdressers did not know about that at the time of booking. No refund, very rude, disrespectful, awful customer service, complaints are not accepted as I am not given neither e-mail, no written address, no another telephone number. No way to complain! The phone call was not free although I was told calls are free. I can put 0 star, as bad as it can possibly be.

I received an email from Living Social on 4/14/2015 marketing specials for NARS products, among other cosmetics. I clicked on the link and it took me to a page that advertised "NARS 'Orgasm' Blush and Lip Color Kit," as well as "NARS 'Deep Throat' Blush and Eye Shadow." I was not warned that Living Social was in the business of promoting sexual innuendos, and it was disappointing to see that the Company did. I won't be subscribing to this Company's emails any longer and people should be warned.

HelloFresh scams you into buying an expensive subscription before they'll let you redeem your Living Social voucher. They first charge you a $1 delivery fee (not disclosed by Living Social) in order to get your credit card so they can continue to send you a $69 box every two weeks and bill it to your credit card. LIVING SOCIAL will do NOTHING to help you deal with HelloFresh. I gave my daughter a gift voucher and HelloFresh kept sending her boxes and billing her credit card more than $400 for what she thought was a gift.

My wife & I bought a restaurant coupon for the Martini Grill in NJ. We wanted to use it for Valentine's Day but there was a restriction on there, saying you couldn't use it pretty much any of the days leading up to Valentine's Day or on the holiday, so we didn't use it. So we were going to use a few weeks later before it expired. When we went to print it out, it said it was used on February 11th, which is strange cause I remember it saying we couldn't use it that week. We called LivingSocial to ask why it said it was used, they called the manager at Martini Grill, who said yes we used it & even had money left over!!! Really, I hope we enjoyed our meal, considering WE never used it. Now LivingSocial told us to call the Martini Grill ourselves to investigate!! Really, this is how you solve this problem!! If I used the coupon, I wouldn't be going thru this. I will never buy anything else from LivingSocial again if this is how you deal with a problem. What a scam!!!

1/16/15 - Purchased Vision Training System Project Mgt course through LS. Got logged in then saw hundreds of pre-requisite hours of work and classes. Was not qualified and would not have purchased it had I known. 1/19 requested refund. 1/20 rec’d response - they were gathering information to process. 2/17 emailed - received response that customer service is available by phone only. 2/26 called customer service dept. Told that refund had been processed but did not go through. Said they'd put it through again. 3/9 called, spoke w/ **. She says refund was processed - my bank is the problem. My bank is not the problem. LivingSocial is a CROOKED company and I'm one more p*ssed off consumer to add to their growing list.

Had an email from them for a deal for '18k White Gold Jewelry set worth £129' for far, far less than £129. Nowhere on the LivingSocial email of deal webpage site did it say anything other than '18k White Gold'. Purchased the voucher, followed the instructions, went to the retailers site only to find it is described as 18K White Gold PLATED! Absolutely disgraceful, these scammers should be avoided at all costs!

03/03/2015: Purchased a hotel stay with Living Social. 8 weeks from arrival, my plans were changed beyond my control. I tried to cancel the reservation with living social. Response from Living Social is that it's written in the fine print that it's non refundable. I couldn't even change the date.

I received an email with an offer for tickets for a Neil Diamond concert at Mohegan Sun in CT. I checked the casino's own website and the same section and row were available for more than $20 less than the price through Living Social. Always check out alternatives with the offers from this website.

I've been reading all these comments and sorry to hear about the negative feedback.. I've been using LivingSocial for a few years and bought/used a lot of services. The only problem I have had is finding the voucher, but customer service has always helped ASAP. I even got a $10 credit for inconvenience. You do have to check your account often when buying a voucher. The big problem for me is GROUPON... it got so bad, they have cut me out from buying and I have a $20 Groupon GC that I can't use.

About 2 weeks, I bought a deal to a crab Fest on Feb.1, 2015 in San Leandro, CA. On Sat. January 31 about 3pm on California time, I got this email from Living Social, saying that they had canceled the deal. They never gave me a specific reason and why? So they offered a 5 bucks to ease the pain. I am furious! Please help. Thanks.

I ordered a car wash "deal" about a year ago, and paid for it through LivingSocial up front. I was going to have 2 cars washed at home and made special arrangements to be home. They didn't show. When I contacted LivingSocial they would not refund my money. They offered "credit" for another activity. I didn't want credit. I wanted the cars washed or my money back. I should have written this complaint sooner, but the fact that they are offering another car wash "deal" reminded me. Don't fall for their BS.

I purchased purchased five "gift" certificates for Hello Fresh from Living Social. In order to buy the gift certificates, I had to subscribe to Hello Fresh. Living Social gave assurances that the "gift" certificates were a one-time purchase for the giftee and would not require any further purchases. I just spoke to my daughter who received her first box from Hello Fresh this week. She was told by Hello Fresh that these were not "gift" certificates (my account calls them "gifted vouchers") but were an introductory price to the required subscription of $69.95 per week and that she could not redeem the "gift" without starting a subscription. I have now had to advise her as to how game the system (put the regular weekly deliveries on hold for several weeks and then go back into the account and cancel the subscription next week).

I paid for 3 vouchers and ordered items plus delivery charges on November 18th 2014. The items were Frozen dolls for my granddaughters for Christmas, which to date I have never received!!! I have emailed living social and never received a reply. I will not let this go but I have told everyone I know never to use them.

Placed order on Dec 5, 2014... order supposed to be shipped in 10-12 days. Called on day 25 and was told I would get Email within 48 hours on status. Didn't get Email, called again Friday before Christmas and was told it was still being looked into and to PLEASE give them time to find out what was going on. On Tuesday before I called again and was told it would be delivered on Friday, the day after New Year's! I voiced my displeasure and was told I would be compensated with vouchers to my account. Well guess what, that didn't happen either. I Will NEVER order anything from them again. Terrible customer service and LIARS... also no way to stop their ads coming in my Email.

I have found no other place to post a review of the purchase I made on Living Social. Advertised for $69.99 slashed down to $9, I figured it was a legitimate product. However, not only is the product utterly ineffective, the instructions that come with it literally don't make any sense whatsoever (borderline gibberish). I tried visiting the "vendor website" listed on the LivingSocial.com product description - 3dteethwhiteningkit.com - is a one-page voucher redemption (i.e. not a legitimate vendor). The LivingSocial.com website offers NO WAY for me to warn the moderators or potential purchasers of the quality of the product. Hoping this review helps.

I am so furious right now with LivingSocial, Inc. I made my first complaint with them on Oct 2, 2014 about how my brother never received a gift voucher to a restaurant nearby that I had purchased on August 29, 2014 to be delivered to my brother's email address on Sept. 1, 2014. While I was waiting for their response, I had to take the time out to retrace what had happened by locating the Tweet I had made about the great deal in order to link back to the offer. After digging deep to look through my account on LivingSocial, I found the voucher, downloaded it and immediately emailed it to my brother along with a note from me saying, "better late than never" and was quite disappointed that he never got to read the original birthday note.

$10 off new account promotion. Paid first the leftover through Paypal. Then taken to another website, and "Special Code" they give you didn't work. 2 emails, then a 1 hr phone call. They want you to give a credit card, then tells you, it's up to YOU the consumer to get a PP refund. Then they say, they want to charge you more (after you give your CC - claiming it would fix the problem). Then they say, because the cost was so little, the item wasn't exactly on promotion - complete waste of time for 3 days! Don't trust them!!

Purchase a subscription to a local paper. When the process did not happen I emailed Living social, first request, no-response. Second request received a curt response on how I need to followup on the issue. I responded that I did not remember receiving a code. The response I received back was so arrogant that I do not want to re-print it. Just remember that there is a reason that they can offer such deals. If they deal with a paying customer as such just think how they deal with companies. I warn you, keep your money and use an agent, sales rep. or customer service rep. from the business that you want to do business with.

I purchased a strand of 200 solar lights from Touch of Eco through Living Social. I received a strand of 100 lights. I contacted Touch of Eco and Living Social. I never heard from Touch of Eco. And now a month later all I get from Living Social is "we are working on it". The problem is pretty cut and dry!

WARNING!!! Don't buy from this place!!! EVERYTHING I HAVE BOUGHT FROM THEM HASN'T BEEN ABLE TO BE REDEEMED!! Online course: Code didn't work. Company won't respond. Living Social say it's not their problem. Day Spa: Closed down, couldn't redeem. Living Social say it's not their problem. Restaurant Dinner: Voucher not valid and they never had a deal with Living Social. Living Social say it's not their problem. Pet Product: Email requesting an addition $13 for delivery. Living Social say it's not their problem. I've also been charged by them for items I didn't buy! Living Social say I must have bought them and not their problem!! There have been too many issues to list! I CANT BELIEVE THEY HAVEN'T BEEN SHUT DOWN YET BUT ONLY A MATTER OF TIME! DODGY COMPANY.

I bought a Living Social deal for Sylvan Valley lodge on Living Social in 2012. After buying the deal, I realized I was pregnant and was having really bad morning sickness. I called the company to inform them that I was not able to keep the reservation only to find out the deal expired 30 days after it was purchase and can only be used as a voucher. I tried rescheduling on multiple occasions but no one was helpful in working out a deal with me. Surprisingly, the deal is currently running on Living Social again for $199 with 20 dollars off for a total of $179. I call Sylvan Valley once again to see if they would honor the 215 dollar voucher and the answer is no. Really! I am willing to accept the lost at this point because they are only willing to apply the voucher to regular room rates meaning I would have to pay another 80-100 dollars to stay for 2 days. Please do not purchase any deals for Sylvan Valley lodge, you will be disappointed!!

I purchased one of the power banks through a LivingSocial deal over two weeks ago. And as of yet, I have not received any indication of my product having been shipped. When I contacted LivingSocial, all I get is information about getting my refund in deal bucks. In addition, I also paid $6 in shipping on the actual website. I WANT MY PRODUCT OR A FULL REFUND. Do not buy from this awful company.

Living Social has gotcha business practices. They will charge your card before applying a promotional discount and showing you the final price. On their escapes website, they have the following statement where you enter the promo code and click the buy button. "Your promo code will be applied to your transaction when you click 'buy now', if there is a problem we will let you fix it before charging your card." DO NOT BELIEVE THIS, IT MEANS NOTHING. I clicked on to see the final price for an advertised 25% CYBER Monday discount which in fine print had a $25 limit on the email solicitation. If you missed it there before going to the website you did not know about the limit.

I purchased a Living Social coupon for 69.00 to spend at the Arboretum Optical store. The coupon did not specify how the coupon was to be spent. I had a pair of frames that just needed new lenses, so I took my coupon in and requested to get lenses. I was told I would need to buy frames as well. I showed them the coupon and told them it did not say for purchase of "frames and lenses". I was told "too bad". I contacted Living Social and they contacted the vendor and then Living Social told me they were sorry.

Long story short, I got a hold of someone at the massage place. LivingSocial didn't do anything to help in the end. Although the issue has been resolved, I still wouldn't deal with LivingSocial. I strongly suggest all of you to stay the hell away from LivingSocial as I have seen many bad things associated with them.

On July 25 we purchased a weekend escape to the Whale Walk Inn on Cape Cod. The deal was $384 for the weekend (we even purchased the more expensive room). As always before purchasing anything like this I read the Fine Print as well as the Additional Terms. Since the purchase of our voucher, we have attempted at least 8-9 times to book a room - either during the week or on the weekend. We were not specific as to timing. However, every time we called the hotel to book our weekend, the room of which the package was allocated to was conveniently booked. However, if we still wanted to visit the hotel, we could purchase another room for an additional $132 - $164/night. If we tried to book for another time, it was always at least 3 weeks out. Problem being with that - there is a 14-day cancellation policy. And if you cancel the room - you pay a penalty and are subject to losing the voucher rate.

I bought a voucher for singing lessons from Living Social on Livingsocial.com. In order to use the voucher, I was to contact The Music Practice in Glasgow, which proved to be impossible as they never answered their phone. Upon realizing this, I tried to phone Living Social numerous times, but no one in their Customer Service department answered. I don't even know if they exist. I then sent a few requests on their website (each subsequent one because the previous one was unanswered). I also emailed them and similarly got ignored.

I purchased two vouchers for $30 each that had a telephone number to call to schedule an appointment. I called this number through 2011 and never got a call back. I notified Living Social and asked for a refund or Living Social bucks, they refused saying I had to cancel anything I purchased within 5 days, but never addressed the fact that I can't get in touch with the salon to make an appointment. This happened with another Living Social voucher I purchased from them, the company voice mail would not take messages, but referred me to their website where there was not a link to get in touch with them.

I purchased a vacation deal for $150.00 but returned it the next day of purchase. I called their help/ support line and requested for a refund. I was assured to get my money back 7-10 days. I called it in last Nov. 19, 2010. Up until today (12-09-2010), I have not heard anything from them or get my refund check. I also tried to contact them via email & phone several times and all I get was an automated email response system. I wrote a letter to their CEO regarding this matter and mailed it today.