Travelex Insurance Services

To this date I still do not where or if I am getting anything from anyone. Response was extremely slow and could not be less personal. Your phone poor hold times are absolutely outrageous. I find it interesting that you would send out a SURVEY. Why would I want to on my next trip pick your insurance company?

Was easy to compare with available competitors online and make a decision. We have used them in the past with excellent results when we missed our flight out of Calente, Argentina back to Buenos Aires. The new trip coverage was cheaper with same coverage. Past experience made it easy to choose!!!

I have been purchasing travel insurance through Travelex since 2010. I travel internationally at least once a year and I never leave home without it. I know that I would rather have it and not need it, than need it and not have it. It gives me peace of mind every time that I travel.

Selecting and purchasing travel insurance online has always been a straightforward experience. I always chuckle when I receive this survey since real product quality is yet to be tested as I have not filed a claim. Fortunately, after thousands of miles of travel domestically and overseas, I have yet to require filing a claim. I am hoping probability stays on my side in the future.

The process for choosing and purchasing my travel insurance was very simple and straightforward. It was clear what the coverage was, and the way it was listed was helpful. I believe I received good coverage for the money, and I would go to Travelex again in the future.

Made everything easy. Thank you for such an easy website to the traveler who has virtually no experience with getting travel insurance before. I am totally new to booking my own flights. This is the first trip where I had to get my own travel insurance.

We purchase our Travelex Insurance online. The site was easy to read and understand. All information was clearly presented with side by side comparisons of the different plans. Payment with a credit card was easy as well. This is the second time we have used Travelex for our travel insurance.

I used Travelex last year and had a claim which they processed and paid me without any issue as I had all my receipts. I am using them again for my current trip. The price is very fair. I recommend them for your Travel Insurance.

It was extremely easy to order Travel insurance. We didn't have to use it while travelling abroad, thankfully, but it was very inexpensive, so not a waste of money. I was even able to order travel insurance for my husband after he'd already started his trip.

We didn't want to spend the money but have always gotten the trip insurance in the past and always figure it's worth the price for the peace of mind, so we did it again. Travelex makes the experience so easy and painless and you know exactly what you're getting into.

I've been purchasing travel insurance for international travel for many years through Travelex, and have overall been very pleased with the coverage, rates, user-friendly Website, and ease of access to estimating plan cost and purchasing a policy. Rates seem to me competitive, and coverage sufficient. Thank you.

I put my birth date in many many times and it would not accept it. Also the entry after the birth date it would not accept. Can't remember what that one was. I ended up having to call my Travel Agent to enter the information for me. Our trip includes 9 people and at least 5 of them experienced the same problem and ended up calling our Travel Agent. This needs fixed. I use your company and it is recommended by my Travel Company.

Very easy to purchase. We have not taken our trip yet and I have not made any claims, so I can't rate that aspect of the policy. I bought on the urge of a relative who did have insurance and had to cancel a trip due to illness and only suffered a small loss on the trip because the insurance covered most of it.

Travel plan was for 4 individuals... We did not experience any problems in completing form and submitting info for purchase of insurance... Selecting plan was easy too. Purchase and receipt of plan was done in order and timely response... plan to go with Travelex again on next trip.

Easy, fast and cost effective way to buy travel insurance. It's also a trusted company belonging to the Birkshire-Hathaway family group. The online process was easy to complete, the plans were easy to select and the processing time was quick and efficient. I am happy to recommend Travelex for all of your travel insurance needs.

My wife fell sick in the Alaska cruise in July - Aug last year and we had to go to Emergency at Juneau. We filed the medical expenses claim after return. Travelex reimbursed the appropriate amount without any hassle. We traveled to Italy in Nov 2017 and bought travel insurance from them. We are going to two trips this year and already bought insurance from Travelex.

I have used Travelex in the past and have always been happy with their service. They are inexpensive compared to other companies and it's easy to purchase and understand their policies. I will continue to use this company for future trips!

I was very pleased with prompt response and reimbursement of my bill. Printed all the necessary papers from website to fill out and Dr. had provided me with all her paperwork, so very easy to scan everything and submit online. Received satisfactory response next day.

HORRIBLE SERVICE AND WILL NEVER BUY FROM TRAVELEX AGAIN!!! Wait time on the phone is long. Other travel insurances have no wait time. Berkshire Insurance Company is horrible. Totally different comments and answers from Travelex company employees and the insurance company employees. Get on the same page. Don’t have two stories and answers. Also, Berkshire insurance company has no definite answer in what it covers. “Maybe” and “depends” are its favorite words. Will never buy from Travelex again. It actually deserves 0 stars but I can’t put no stars.

Agent was very helpful, answered all my questions, and was very meticulous in rechecking all Information I submitted. Sarah was able to provide me with the policy I was looking for. I would definitely use this company again for future traveling.

Obtaining a quote and purchase was easy. My trip is not until June. We will have to wait and see what happens if an issue should arise. I choose Travelex due to its high ratings and easy access. The policy details are clear.

Sign up was smooth and easy. We preferred reviews we read about people's claims experience with you over what we read about other companies. Rates were comparable. Of course, the proof is in what happens if we actually need to use the insurance. Wish us luck!

We have used Travelex for our travel insurance needs several times, and will continue to use them. I have a pre-existing condition, and if we buy the insurance within 21 days of our deposit on the trip, we are covered. The peace of mind that this insurance gives us is great. And the cost is comparable to other travel insurance, we have found.

I have only recently purchased trip insurance and it is for a trip we will take in the fall 2018. So, I can only comment on the pre-purchase and purchase experiences. Generally, I think your website provides useful disclosures about what's covered and what's not and provides clear differentiation of the various products you offer (basic, select, etc.). It was good to be able to download and read the policy before committing to purchase. Purchase process was straightforward. One of your strong assets needs more prominence on your website: the insurance is underwritten by Berkshire Hathaway. Insurance is only as good as the underlying insurer and Berkshire is the gold standard.

I have used your company in the past and have been very satisfied. Have had to use your services once on a trip and found Travelex very helpful. It was easy to go online and order this insurance. I would recommend it to anyone who travels a lot. Thank you for your help.

Insurance for tour to Egypt, Jordan, and Israel - I telephoned your business number, and had the good fortune to be put in contact with the most pleasant of young ladies. She handled the business at hand in a most pleasant and professional manner. It was a pleasure to do business with your company. My wife and I would recommend you highly to our friends. Thank you.

Very easy and affordable to purchase vacation insurance. Hopefully this will not need, but provides peace of mind should anything go wrong on during our vacation travels. The most important peace of purchasing travel insurance is the medical portion provided.

In October 2017 I traveled to Africa for vacation and knowing that something always happens I purchased this travel insurance through my travel agent at a cost of about $500 per person. When Mozambique air canceled my flight from Maputo to Inhambane due to what the airline called operational reasons, I was stuck in Maputo and missed a already paid for and non-refundable night at my five-star resort in Massinga. Mozambique Air would not provide a specific reason for the cancellation but we were told by the hotel that we had to stay at that they have been canceling flights for this route for several days.

Buying the policy was really easy. Your website was the most organized of the ones I visited. Your costs are in the middle. Here is the catch. Anyone can sell a policy. Let's wait until there is a claim (I hope there is not one) and see how this goes.