Travelex Insurance Services

When traveling, always get travel insurance. Looked up best ones, this came out as a great deal for the price. Can't beat it. Love having peace of mind when traveling abroad. You hope you don't need but it's great to know you have it.

I found the purchasing and registration for a comprehensive plan for an upcoming trip to Europe was easy and without complications. The website had good explanations and answers for my questions. The cost of the plan was fair and less expensive than other travel insurance company plans I researched. So far, I am very satisfied with Travelex and will recommend it to others traveling.

The experience talking to your representative was totally positive. She answered my questions and guided me toward the coverage that I asked for. Your website was easy to navigate and a pleasure to use. I also found that your rates are very competitive.

I had a very hard time with my most recent insurance purpose. There were multiple website glitches and each of the 4 or so calls I made had very long hold times. I believe there used to be the possibility of live chat which would have been useful. Overall it seems that your commitment to serving your customers is very low.

I purchased Travelex insurance online and it couldn’t have been easier. My cousin who was a travel agent recommended TRAVELEX. Lost or damaged articles have been paid for by TRAVELEX... a very reputable company... I would definitely recommend this company to any traveler.

Glad to have the coverage. Thanks. So much for setting it up for us. We feel better about our plans now. You always put our minds at ease when we plan trips/vacations. I also learned you can set up coverage online.

The real test will be if I need to use the insurance but I hope I won't need to do that. The person at Travelex was very nice and answered my questions. I recommended Travelex to another person for an international trip and they purchased it as well.

I had a very good experience purchasing insurance for our upcoming trip to England. I was unsure about how to complete the online application, and the person I spoke to at Travelex was very helpful, and talked me thru the form. Hopefully, we won't need the insurance.

Needed insurance to cover my trip before I leave and while I am in Israel and new York. I used this company last year and unfortunately I got sick before I was able to go on my trip to new York; was laid up in the hospital for 6 weeks; Travelex covered me and paid me what I had paid for the trip. Thank you travelex!!

I researched several options for travel insurance. I needed cancel for any reason coverage as my son is in the military. Your website was easy to navigate and straightforward explaining the coverage. I feel Travelex gave me the best coverage at the most reasonable rate. I am very satisfied.

Online application was quick and easy and covered all my requirements. The plan compares favorably with other companies I have researched. I would hope that submitting a claim would be just as easy, although I am determined not to have the need.

I was happy with the service I received, as well as the rate and coverage. My trip is in December and hope there will be no need to use the insurance. I would recommend Travelex Insurance Services to my friends and family.

I tried several times to purchase a policy online. I have purchased your product many times in the past, so I assumed this would be simple. I had to start over multiple times. I made several phone calls to explain the problems I was having. Only one person helped me with the problem but no one offered to place the order for me. The day that I called was a very busy day and every time I called for help I was on hold for quite a long time.

The purchasing process and the policy delivery was seamless. The web application is very easy to navigate and user friendly, makes the selection of plan alternatives and covered risks easy to understand. The price was competitive with other insurance carriers reviewed like Allianz and Travel Guard.

I've been buying travel insurance for many year and this year was the first time I had to use it. I bought Travel Select insurance and when I had to cancel our trip a week after it had started was no fun. I filed a claim and didn't lose all the money for the cruise and hotel that I had already prepaid. Jennifer was helping me and she did a great job.

The order and delivery process was fast and rather easy. I compared coverage from four different services before I decided on Travelex, for price and customer reviews. I would recommend this to a friend. I purchased the Cancellation/Interruption/Delay and Medical Coverage. We haven't left for our trip, but I'm hoping to not need the coverage.

Do not use Travelex to purchase travel insurance. If you need to change your plans and/or cancel your trip you will need to provide an extensive amount of information and include a statement from a doctor to receive reimbursement. I planned to take a rafting trip. Later, because of a previous medical condition, I decided to cancel the trip. I made this decision without consulting a doctor. The rafting company refunded all but $400 of my down payment. I contacted Travelex (actually Berkshire Hathaway Specialty Insurance) on several occasions. When they did respond, I received the same runaround about needing a signed statement from a physician regarding diagnosis, treatment, and whether I was able to travel. I’ve sent numerous emails that were never answered. Long story short, I would rate this company at zero stars and would not use them to purchase travel insurance.

My wife and I have been married 37 years are traveling to Italy for a very belated three-week honeymoon trip. My wife suggested it would be a good idea to get travel insurance, and we chose Travelex because they high ratings for customer satisfaction. We haven't purchased travel insurance before, and we had several questions, which were answered by a very patient and knowledgeable Travelex's customer service representative. Getting a policy online was easy, and the documentation was thorough and easy to understand. I hope we don't have to use our policy, but it is comforting knowing we have reliable coverage from a good company if we need it.

The customer service rep was thorough and precise in her understanding of our questions. She was a strong communicator. We have used your insurance company on multiple occasions, including our last trip to London in June-July 2018. On our upcoming trip, which pertained to our most recent call, we wanted to better understand pre-existing conditions terms and conditions.

Your website was easy to use and the plans were laid out in a logical fashion. The agent that I talked to was very helpful as well, explaining the differences in the plans, etc. I wish that I was able to purchase insurance for non US citizens as well since my daughter lives in the Republic of San Marino and will be joining us on this trip.

Feel the price and coverage was fair. Also thought the online was easy to navigate and loved the ability to get a one page confirmation of insurance with important numbers. For the future, try to see if any you can provide delayed baggage covers for 6 hours instead of 12.

The purchasing experience was pretty straightforward and simple. I liked that we were able to compare the different plans, and easily see the differences that were offered at the different price points. The add-on options were slightly confusing to me.

My wife and I get travel insurance through you on all our overseas trips. It would be helpful if you allowed the creation of accounts on your site so we wouldn't have to re-enter all our information every time we buy insurance for a trip. That would also allow you to create a loyalty program that rewards your frequent customers.

The experience I had purchasing the Travelex insurance was easy fast and took me less time than I had anticipated and was a fair price as far as I was concerned. I am going to hope if I need to cancel my trip that the results with doing that will be as painless!

Insurance was easy to purchase online, but we have not traveled yet... so we have no knowledge of how they would handle a claim. We were looking for a plan that would give us security before and during the trip. Hope it works out.

I was looking for reasonable insurance for the trip we planned to ride the train across Canada and then cruise Alaska. I planned the entire trip myself. We have wanted to do this for years and didn't want to risk a major event ruining our big plans. The trip is expensive and pretty much once in a lifetime for us. Travelex insurance was the right level of coverage for a reasonable price to give us some peace of mind for our big trip.

Top notch. You have this process very quick and easy. I have used you multiple times and I have always been more than satisfied. Your simple online entry forms and explanations of all important points of the product are complete and very helpful.

We've been buying travel insurance for years. About seven years ago a friend who's a travel agent recommended Travelex's Travel Select. Last year, for the first time, I had to file a claim for a cruise ticket that was paid in full and nonrefundable. We had no idea what to expect, but we were very pleasantly surprised. The process was reasonable, straightforward and businesslike. We were reimbursed every dime we'd paid. It was even timely. I have nothing but praise for Travelex's service. I would absolutely recommend it to anyone -- and already have. I'm happy to have a chance to say "thank you."

I looked up couple of travel insurance companies online, before deciding on Travelex. They had more coverage at a much more affordable price than the rest. Online sign up process was easy, efficient and fast. Would use them for all my international travels and I do recommend them.

The agent was very friendly and explained all my options and purchases with this plan. I was surprised that $20 round trip would cover so much, including missed or canceled flights, medical and other issues. That's all I have to say.