Travelers Auto Insurance

We moved to PA a little more than a year ago and had to find our new auto coverage. We stopped in at a local agency and the representative found us the most extensive coverage for far less than we paid in NY.

Have been insured with Travelers for 5 years. They have taken very good care of us. Both my wife and I have had accidents. They did an excellent job on handling our claims. That is why you buy Insurance. Plus in this uncertain times I know they are an A+ company.

The only times I really had to use my Travelers insurance was to continuously have my poor car towed after being broken down. They have such a quick and amazing process. You call, go through the automated service, then they text you a link so you can check the progress of the tow truck coming to your location. My previous insurance company definitely didn't offer that!

Just switched to them from USAA. Although USAA was great they were a little pricey and we needed to save money. Went through a broker who found this great rate. Haven't needed to file any claims yet. They give options for payment.

Consistently the best rates I've been given out of all others. And never any problems with customer service, which is not something I can say about Progressive (worst customer service experience and they tried to add coverage I did not need nor want!). Been with Travelers now for three years. Very happy.

This is a warning to all not to buy this insurance. It's not worth. They left my husband stranded all night in the cold. He called at 9:30pm 12/26/2020. Dispatch called him back at 2:33pm 12/27/2020 to tell him they are on the way. The phone operator said they were going to be 90 minutes. I've never been so frustrated in my life.

My claim got declined and I was told that reason is not covered however I asked specifically to the sales agent at the time of signing up and was confirmed that yes it is indeed covered. Now as expected they are playing the typical dirty tactics and have declined my claim. I want to warn everyone to take caution when signing up with this type of company. They always find a reason to turn down your claims. THIS COMPANY IS NOT RECOMMENDED. THEY ARE HERE TO JUST TAKE MONEY AND KEEP DECLINING YOUR CLAIMS. Absolute disappointment.

It seems that the Travelers insurance seems to work for help people find the right auto insurance for people and people have helped with their insurance questions and they help them and some people do have their questions to be answered.

I think that my issues are likely more related to my insurance broker than with Travelers directly. Travelers has always come through and paid when we have had incidents. We have all of our insurance bundled with Travelers.

I was in A car accident involving A red light runner who hit me A week ago. My car is still not in A shop and not drivable as I have no headlight on one side and turn signals do not work (additionally the driver assist sensors were damaged and do not work). And today I received A notice of cancellation in the mail. My vehicle is not repaired nor have I received A check to cover damages.