Travelers Auto Insurance
About Travelers Auto Insurance
Travelers Insurance sells car, boat and property protection policies, as well as other coverages. It offers liability, collision, comprehensive, personal injury protection, medical payments and uninsured/underinsured motorist coverage. It has add-on coverage options for rental cars, roadside assistance, accident forgiveness and ride-sharing.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
Pros
- Insurance bundles available
- Several discount opportunities
- Multiple coverage options
Cons
- Extra charge for roadside assistance
- Add-on coverage can be pricey
Bottom Line
Travelers offers various auto insurance options and several discount opportunities. Its add-on coverages like roadside assistance and accident forgiveness can be expensive, however.
Top Travelers Auto Insurance Reviews
- 4,185,112 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Have been insured with Travelers for 5 years. They have taken very good care of us. Both my wife and I have had accidents. They did an excellent job on handling our claims. That i...
Read full reviewThey are top notch. Customer service is great. Their technology is 1st level. Price-wise they beat everyone including Geico. I am impressed. Roadside assistance which I had to use...
Read full reviewTravelers car insurance coverage
Travelers offers a multitude of auto policy options. You can get instant online quotes and read about its insurance offerings on the company’s website. Its coverage options include:
- Liability
- Comprehensive
- Personal injury protection
- Uninsured/underinsured motorist
- Collision
- Medical payments
Policyholders can also add on extra coverage, including roadside assistance and new car replacement.
How does Travelers car insurance work?
You can request a free quote on the Travelers website. After entering your vehicle details and desired coverage, you’ll select your preferred deductible limit; lower deductible limits mean you’ll pay fewer out-of-pocket expenses in the case of an accident or repairs, but a higher deductible limit allows for a lower monthly premium. You can also add extra coverage to your policy for more protection — though additional coverage does increase your monthly premium.
Travelers car insurance quotes and costs
Travelers’ deductible limits range from $100 to $1,000. The cost of a Travelers car insurance policy varies based on:
- Vehicle age, mileage and condition
- Deductible limit
- Type(s) of coverage
Travelers offers many discount options, including:
- Multipolicy
- Multicar
- Hybrid/electric vehicle
- Continuous insurance
- Homeownership
- Safe driver
- Early quote
- New car
- EFT, pay in full and good payer
- IntelliDrive program
It also has discounts for students and drivers in training, and it offers an affinity program for members of participating companies, associations and credit unions.
Travelers car insurance FAQ
Does Travelers offer accident forgiveness?
Who owns Travelers Insurance?
Does Travelers cover rental cars?
Does Travelers provide free roadside assistance?
Is Travelers car insurance good?
Travelers car insurance is a good option for individuals and families looking for auto coverage with multiple discount opportunities and low starting rates. However, because Travelers requires extra fees for add-ons like rental car coverage and roadside assistance, it might not be the best option for those who need an all-inclusive insurance policy.
Travelers Auto Insurance Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
Pay over 1K/mo for multiple drivers on half dozen vehicles. Recently had a vehicle totaled, other drivers fault 100%. Almost been a month with no resolution. Terrible communication from adjuster, to appraiser, to total loss adjuster, to supervisors of supervisors. Bottom line, THEY DON’T CARE! Zero customer care or concern about you, your totaled car or the actual value. All insurance companies are lacking for one reason or another, and I understand it’s a dirty business, but Travelers, in my over 40 years of paying and using insurance is the absolute worse. Hands down, not even close. BUYER BEWARE! LOOK ELSEWHERE and save yourself from the trouble I’VE experienced.
Travelers provided me two account numbers. I sent the annual auto payment $1,500. They sent it to my mortgage co. I owed nothing there so they sent it back. Fiasco started 6/16/22. 7/8/22 zero refund.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
After months of them failing to notify me of arbitrary forms, they cancelled me without warning and caused a massive amount of lapsed insurance fees from the DMV, and to top it off they refused to reinstate my policy when the mistake was discovered entirely on my end.
On 6/23/21 a 18 wheel Truck hit my car in the rear while on 75 north in Jonesboro, Ga. I called Travelers Auto Insurance whom I have coverage with. I got assigned a claim Manager Velma **. She provided very brief info, considering the fact that I have never been involved in a car accident. In this case I would have needed some guidance. Anyways whenever advised me to not use my insurance since I was not at fault. She explained that she is very busy and if I need to call her and she don’t pick up, select 0 and get her coworker to assist. Needless to say that every time you call no one from her Team pick up. So as a result you needed up leaving texts, voicemails and emails. The time I did get a rep, she was very informative and rude and. Pasha.
After having a poor customer service experience I reached out to Velma Supervisor named Kerri ** and she said emailed me saying she was in a meeting and wrote a entire email about the situation she knew nothing about. Instead of putting her Customer Service and Supervisory skills to work she just avoided me all together. Her meeting was 4 days ago and she still have not reached out to me via telephone as I requested. I finally was able to reach Ms. Velma Friday 6/25/2021 and advised her that I spoke to My Lawyer J Sanders and Associates and was informed that when I am not responsible for the wreck, then I would go through the other party responsible for any damages to my car and etc. I also requested that the Claim be canceled effective immediately.
Today is Monday 6/28/2021 I checked my online Travelers insurance and the Claim is still showing open and active. I called and was advised by Shameka that Ms. Velma is the only person able to cancel my claim. I called Ms. Velma and she does not pick up the phone. It’s weird that only 1 person in the entire Company can only cancel my claim. Travelers is by far the worst Insurance Company I have ever had a negative experience with. I would never recommend this Company to anyone.
I was just informed that Travelers Auto Insurance charges "processing fees" no matter how you pay unless you "pay the policy in full" or "trick the system by paying the monthly fee twenty-two days early". These fees are based on "interest of the policy per year at 18% divided by 365". I shouldn't have to "trick the system" or pay thousands of dollars for a full policy payment in order to avoid predatory fees. This is fraud at it's finest. Don't do business with Travelers.
My claims adjuster carefully considered all possible causes for a small dent in my new car door and ruled "comprehensive" with lower deductible instead of "collision" cause, which he could have done. Further, he carefully walked me through the process, arranged for a rental car, and was constantly available by phone and email. I felt like I had a sympathetic partner during the claims process, which was new to me. I would strongly recommend Travelers based on this experience.
This is a warning to all not to buy this insurance. It's not worth. They left my husband stranded all night in the cold. He called at 9:30pm 12/26/2020. Dispatch called him back at 2:33pm 12/27/2020 to tell him they are on the way. The phone operator said they were going to be 90 minutes. I've never been so frustrated in my life.
My claim got declined and I was told that reason is not covered however I asked specifically to the sales agent at the time of signing up and was confirmed that yes it is indeed covered. Now as expected they are playing the typical dirty tactics and have declined my claim. I want to warn everyone to take caution when signing up with this type of company. They always find a reason to turn down your claims. THIS COMPANY IS NOT RECOMMENDED. THEY ARE HERE TO JUST TAKE MONEY AND KEEP DECLINING YOUR CLAIMS. Absolute disappointment.
It seems that the Travelers insurance seems to work for help people find the right auto insurance for people and people have helped with their insurance questions and they help them and some people do have their questions to be answered.

We moved to PA a little more than a year ago and had to find our new auto coverage. We stopped in at a local agency and the representative found us the most extensive coverage for far less than we paid in NY.
Travelers Auto Insurance Company Information
- Company Name:
- Travelers Auto Insurance
- Website:
- www.travelers.com
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.