Liberty Mutual Car Insurance Reviews

broken window, damaged radio, loss of speakers and amplifer.

I was involved in a car accident. A Pepsi truck hit me from behind and police gave the truck driver a ticket. My personal property was damage. I been trying for 2 months to have someone from the insurance to come to verify the damage.The Insurance representative is playing seek/hide game. I'm serving in Iraq and hard for me to contact the insurance management.

I separated from my wife 6/2004. She was a non-driver, but the above company stated she needed to be on my auto policy when we married 1/2001. I called the company 6/2004 and asked to have my wife removed from the policy as we no longer resided together. My wife faxed a copy of the lease of her new residence to the company. However, her name still remains on my policy. I am now told that I need to have her fax the papers again. We were officially divorced 11/2005 but the company refuses to accept a Divorce Decree and current lease without my ex-wife's name on it as proof that she no longer needs to be on the policy.

On or about March 3rd, 2004, I purchased a new vehicle for my wife. At that time I called Liberty Mutual to add the new vehicle. Yesterday, July 6th, 2004, I received a letter from the State of Colorado, Insurance Identification Program, indicating that my 1994 Ford does not currently have insurance. I contacted Liberty Mutual this morning (7/07/04) at 6:40 am MST; spoke with a representative (Nancy), who indicated that my vehicle was removed from the policy. When I inquired as to how this happened, the answer was “the representative may have misunderstood your request.” I am lost at how this could have been misunderstood? I simply called and asked to have a vehicle added.