Kemper Reviews

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About Kemper

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Kemper offers low-cost car insurance, nonstandard policies and various discounts in 26 states. It carries basic and customized coverage packages and policies for high-risk drivers who have trouble finding insurance elsewhere. The company provides pet protection and accident forgiveness options, but its specialty coverage is available only in California.

Pros
  • Variety of discounts
  • Flexible payment plans
  • Nonstandard insurance options
Cons
  • Not available in all states
  • Specialty coverage only in California

Kemper Reviews

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    Page 4 Reviews 240 - 440

    Reviewed Jan. 18, 2009

    My car was hardly hit at the back by a bobtail truck in the workplace park 7:10 am, on Dec. 29, 2008. When I called their insurance because it's their fault ( Unitrin Insurance )to ask for assistance their response was so uncouth, shrewed as if it was my fault.The laidy named Amy had raised her voice over the phone because I requested a rent-a -car. She told me to listen first. Ilistened. But she insisted that renting was seemingly out ofthe picture. So my voice became so firmed that I need a car because I work. I felt that they don't care. I felt offended because of her behavior. In short after back and forth of heated conversation, she agreed to rent me a car according to their instruction. Then, she gave the name of their's adjuster's phone number. I called the adjuster but there is no response. They just dumped you thru their voice mail.My experiece was very dissapointing and annoying. Imagine, after twelve days a lady named Angela Williams, Adjuster Trainee, had called me but I didn't got it because it was early in the morning.Then she did,nt call me back. I've been calling her but to no avail, I left a lot of voice mails but they don't care. I did received no calls as if calling to a dead tree. Then Angla Williams caled on the follwing day to my cell phone But i did'nt catch her because she hang up the phone. Then I left again lots of voice mail begging to call me. On the 12th of JAn.2009 she called me to say that my car was totalled. It was to my surprised. Then she told me the amount of 3732.11 for the totalled offered which I agreed. Also on 14th would be my last day of my rent a car. I called again the next day to tell her that I didn't realized that I would no car to use after the 14th I called her again but to no avail hten as usual I left thousands of voice mailto continue my rent a car.But they prevailed they cut my rent car. So I continue two days for rent a car out of my pocket and all inconveniences. So I don't have car as of the moment. I kept on calling them often in morning at pm telling them to just mail the check for thousands time over the voice mail asap for me to buy a used car.Then on the 15th day Jan. 2009 Angela finally called me to say I can't continue my rent and she mailed the check . But today 17th of JAn, 2009 I received a mail without a check. She sent a mail regarding the amount of my car total cost and form from the the DMV stating to surrender my license plate within 10 days. Again this weekend Saturady instead of resting and ejoying my family I am in great distress because I didnt get the check to buy a car.My question is why she didnt tell me that I will not received hy check!!!!!!!!!! I scheduled myself to look around in LA to find a car because I need car on Monday for work. I am in the state of grave dissapoinment and frustrations because of one reason Their INCOMPETENCY to handle this situation. They dont care about my situation and financial cause of this damage.
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    Reviewed Feb. 26, 2007

    I am writing in regards to a situation in which Kemper Auto and Home Insurance Company not only deceived me as a customer, but put me in financial hardship as well. I have had my automobile insured by Kemper for two years now. On 12-05-05, I was involved in a car accident in the city of Riverside CA. Although I do not agree with the outcome of blame pertaining to the accident, I have since accepted it for what it is. However, when I began my search for new auto insurance coverage a week ago, it was brought to my attention from a representative from AAA that I was given two points on my driving record for the above mentioned incident. After much questioning and distress, the AAA representative informed me that Kemper decided to settle with the “not at fault individual” from my collision, as he claimed whiplash injury. As a result of their hasty settling, and my lack of knowledge of the circumstances, I was automatically given an additional point on my driving record. The only correspondence I received was a simple letter explaining that they had deemed me the responsible party in the collision. Nothing about injury claim or additional points to me driving record were ever provided. I have now been driving for a year and a half with this information on my driving record. I was told at the time that the total damage was less than minimal, and no major consequences would result. They had an adjuster look at my truck, and in his report he claimed that there was damage to my front bumper. However, this minor scratch happened in a parking lot shortly after I purchased the vehicle. Due to the lack of attention, communication, and professionalism, I am forced to stay with Kemper and pay an outrageous premium, as no other insurance company will insure me.

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    Kemper Company Information

    Company Name:
    Kemper
    Website:
    www.kemper.com