Insureon Reviews

Our experience with Insureon has been good. I get in touch with them whenever I have a problem and they've been easy to get a hold of. I have a company and I needed the certificate of insurance for my client, so I have taken insurance from them. As of now, I still haven't claimed anything. I just know that my company is insured. I have a security in my mind that my company is covered. And whenever I need them for anything, they are available on the phone on the particular business hours. So far, they've been very helpful and things have been going smoothly.

I'm not sure what they are like for bigger companies but for small companies they are the absolute worst! It is virtually impossible to reach anyone. They do not respond to emails, they do not call back, and they do not answer their phone or look at their voicemails. I'm not blaming the employee either... this is probably due to the fact that the company gives their employees too many business accounts to manage for small business insurance. That is not fair to me the customer and that is not fair to their employees!!! No wonder I have a new agent every other week...It prob sucks to work there!

I needed an insurance and Insureon was the most available. I did everything online and navigating through their website was fine. I was satisfied with my experience with them.

Insureon pretty much met my needs, and the cost wasn’t crazy, which was what mattered. I got the general liability insurance and I did almost everything online. I love their website.

I was inquiring about an insurance for a small business and we went through a lot of broker. The Insureon reps I dealt with were pleasant. Everything I asked, they answered it. All went okay and I’d recommend them to a friend.

I was trying to look for business insurance, and I went through Insureon to get to the insurance company. I gave them all of the information and the routing number. I enjoyed the experience with the person that was helping me set up everything, but it went south after that. I thought that I have insurance, but then they sent me back something saying they never got the payment. So, they still ended up billing me for the insurance even though I never used it. They couldn’t explain what happened. My initial experience was good and I felt I had clarity, but when it came down to actually working with that insurance company that they referred me to, everything went downhill. They made me feel like I owed them all of this money, but I did everything that I was supposed to do on my end.

I have had a good experience with Insureon. Their reps are very professional and very reliable.

I was trying to get a quote from my local people but they kinda took too long. I was trying to get a quote for over a week. I needed it badly. I got online and started looking up places that would do general liability insurance. In the beginning, Insureon was very quick and they were great. When I filled everything out, I was locked in with them. The insurance was higher than what I could have been provided, but that was okay. I can’t do anything about it right now.

Something happened at the Insureon in Chicago, Illinois. They do not answer the phone. Also they don't respond to any emails. An agent sent an email listing his phone number and it is not his phone number, it is a phone number for some telemarketer. Some of us wonder if they are here, sounds like they are in India or somewhere.

Insureon sounded like a good company, and so I just went with it. I do a lot of online shopping, and they were kinda near the top of the list and had some good reviews. The gentleman I dealt with was very nice. So far, so good.

I got Insureon after getting quotes in using them and the lowest price. They’ve all been good, very straight-to-the-point and they take care of business rather quickly. They were real knowledgeable in what I needed. We’re looking to expand to employees, so we’re gonna have to get the workmen’s compensation insurance here in a few months.

My son's phone was damaged. And when my dad had purchased the line, he wanted to have the insurance added in the event that anything happened. I'm glad we did that because he ended up damaging his phone, so, we were able to get a replacement. Everything was quick. We were able to receive the phone fairly quickly as well. Our experience was good and easy overall. Also, they have good customer service.

I searched online and Insureon has good pricing. I've been with them for about a year and they have lower payments. Everything has been great.

It was easy to get a quote with Insureon. Once I started looking around, it was really straightforward. I got really fast quotes and all the insurance I needed. I really wanted what was required in business insurance and I didn't have a problem getting that. And when I needed a few documents for a building I was leasing, I didn't have a problem getting those. The only issue I had was I wasn't quite sure if I did the monthly, quarterly or yearly billing so I didn't get a bill for a long time. It turned out that I was late. But we got it figured out now and I paid whatever was needed upfront. I guess there was just a mix-up.

Initially, I called one company and I was on hold for a long time and never talked to anyone. I called Insureon and their reps were very responsive and answered a bunch of questions over the phone. They were really customer service-friendly. My rep Andy was very good as I never had to wait for anything. She responds to emails and gets me what I need right away. With Insureon, things get taken care of all the time. If I have additional Insurance, they get it done in a day.

I liked Insureon's price. I went with them and the rep whom I worked with was very helpful. I received great guidance too. Overall, going with Insureon was a good experience.

We went with Insureon because of the ease of use. The rep were very helpful and whenever I have questions, they answered it. I was looking for professional liability and they were able to find a good option for me.

I was looking for the errors and omissions insurance for my small-time business, and the rep I dealt with was great. He answered all my questions and he fixed me right up. The guidance and options I got fit my needs. Since I got the policy, it opened doors to more opportunities for my business. I'm very satisfied with Insureon. Everything is good.

I went with Insureon and because I have never had to do this type of insurance before, I had many quirky questions. Insureon's reps answered what I needed. Since then, everything has been doing just fine.

I was getting ready to start a big job in a city building and I needed liability insurance of $3 million. And when I started looking around, there's always the naysayers online but there was a lot of good reviews for Insureon through a Google search. And so, that’s when I reached out to Mike. He was the rep who helped me through the process. I started out via phone call, just very sure that they could get what I needed, told me that they’d let me know in about 20 minutes via email, they’d sent some quotes over, and within 15 minutes, the quotes were there. And I emailed back and forth with Mike a few times and called and paid and within an hour and a half I had insurance. It was awesome.

I was starting a company and I was searching online for business insurance. I was able to apply for it and getting it was a big factor, 'cause I was looking to start my business. My experience with Insureon has been okay. Whenever I need to get a hold of them, they’ve been pretty prompt. Whenever I need to get the paperwork for proof of insurance, it’s been fine and easy to print up as well. And they’ll add people on there when I need it. So, that’s fine.

Insureon came up on Google and they were the first one that I saw, so I called them. Everything is good with my experience with them.

How easy Insureon was led me to inquire about them. Their reps did everything they said they were going to do. They handled everything just right, and they were able to answer any question I had. Overall, the experience was pleasant.

Asked for quotes online and received "none at this time". Tried to dial the number that is listed on the website and it gave no option to talk to an operator. I had to either check the directory by name, dial the extension of someone I knew or leave a message. I called during business hours. Also the quote form kept defaulting to auto insurance and I was only interested in General liability. I have no idea if I will ever get a quote, but I don't have time to hang around waiting for someone to call me back. Quiet time in the office is rare and I need that to sort out commercial insurance.

I want to say state that I had a good initial experience w/ Insureon. I was a new startup business that needed general liability insurance. When I needed something they did come through. However, fast forward a year and I realized that I could get the same coverage for MUCH cheaper. I gave them the opportunity to re-quote but it never happened. The price was going to stay the same. No problem - I get my new policy and close out my account only to find out that the gentlemen from Insureon have given me a little bad information. Said I was covered for up to a certain amount of business. Long story short because of the salesman telling a tall tale I had to pay an additional $200, (this after paying way more than I should have) That's business, when I approached them about the incorrect information I was given, they couldn't have cared less. I'll never do business with them again nor would I suggest to someone to do business with Insureon.

I’ve had General Liability and Umbrella Liability Policies for my business with them for years. We chose them when we first started our Small Business because of the price, and how easy and fast it is to get insurance certificates on the portal. The only reason we haven’t switched is because of the price, however we plan to pay the extra for a better company at the end of our policy this year because of how awful these people are. They only give you the contact information for your “agent,” every year we have a different agent, and can never get a hold of any of them via phone or email. In recent years we’ve needed to provide some specific documentation from our policies to contractors that isn’t readily available like certificates are, last year it took 3 months for my agent to send me two pages that should have been, but weren’t included in my copy of the policies, this year they never sent me updated copies of our policies.

I had a very good and quick experience with Insureon. We had to do get business insurance quickly, which the rep knew, and he did it fast. He was very good and he did his job. I had to answer questions so they could offer a quote on what I sold that year.

I was buying an insurance policy and price was the main factor in my decision to inquire about the Insureon policies. The process moved along quickly and my interactions with them were all positive. It was pretty good.

I really needed insurance right on the spot just recently, so I gave Insureon a call. The first time I signed up, their process was pretty fast as far getting the certificate and getting approved was concerned. They helped me figure out what was best for me right now. They also let me know that if I ever extend, I could just add on and take off whenever I wanted. When I originally needed the insurance, I reached out to the old agent. They let me know that they didn’t work for the company anymore and were just helping me out. A week later, somebody else had reached out to me. I wish I didn’t have to wait that long to get a response. Still, I can go through the website and modify anything if I need to. I don’t have to wait for an agent to do it, which is convenient and a lot easier for me.

My experience with Insureon was good. Their rates were pretty much the best I could find. Everything was efficient time-wise. Time is money and I don't have lots of time. And they were quick to give me what I needed and we transitioned from my old company.

Insureon was recommended through my phone provider. I've been with Insureon for maybe six years now, and I've had no issues. Since partnering with Insureon I've had a phone replaced and the interactions I've had with the reps, as well as customer service, have been fine.

I came across Insureon through the internet. Although I looked at a few others, I like Insureon's pricing, as well as its simplicity of sorting the quote out. The rep I worked with asked lots of questions to make sure everything that I put down was right, and that everybody was happy with what it all was. And while the guidance I received was okay, when I looked at the business insurance plan, the price kept going up for one reason or another. Although it was only a few dollars, I never understood why. They started it somewhere about 5.50 and then wound up 6.10. Still, Insureon is good. I set it up and put them on my website to say I am insured by them.

I was looking for general liability insurance for business and Insureon offered the amount of coverage that I was looking for at the rate that I was willing to pay. The rep who I dealt with was very helpful, considerate and professional. I’ve been satisfied with my initial experience with Insureon.

I found out that Insureon did business through the guy who did my insurance, Kevin, and everything worked out great. I thought it was gonna be really hard but I said three words and they knew what I needed. They’re very knowledgeable, which is a good thing, especially if you don’t really know what you’re doing, because I’m not an insurance person. Their professionalism and the knowledge that they have are great assets to the company, besides recognizing and treating me like a person. They guided me very well on what I needed and I even got more. I’ve had enough to cover everything.

I decided after being in business for as long as I have been that I should get some small business insurance. I went to Insureon’s website and chose an insurance provider from there. I did everything through there and enjoyed being able to get everything done online.

Insureon was recommended by a friend and I used them for the general liability insurance. The price was more than I expected and there was also a moment when they were in a rush and I had to call a few times. I would also write an email and I needed some help. At some point, somebody found time but it was like late after work. But those things aside, it was a positive experience.

We needed insurance for cosmetology and Insureon had the best price among business insurance providers. Getting everything set up was extremely easy. Everything was done online, then I made a quick 10-minute call and that was it. I would definitely tell a friend to go with them.

I found Insureon through a Google search and got with them considering the ease of use, but I actually ended up contracting through another company. I was not able to get enough quotes from Insureon. I was fairly honest about past history on data security, which may have limited the results, as there was only one choice when I went through them. It was close but it wasn't exactly what I was looking for. It was a combination of liability insurance and cyber insurance. The business insurance that was being offered wasn't really broad enough to cover what I thought I needed to cover. It was a lot of work to get to the end, and then, I didn't get what I wanted, but it wasn't terrible.

I needed to set myself over the Corporate Court so I had to have my own personal business insurance. I reached out to Insureon and solicited their services. My interactions with their rep were wonderful and very straightforward. I needed certain policies in place that were mandated to me by the client that I was gonna work for, and he catered to what my needs were. He's always helpful and attentive to whatever I needed so I appreciate it. With Insureon, I have peace of mind knowing that I have the type of insurance that I need should anything occur. My experience has been great so far and I'm hoping to keep that same relationship with them.

I took on the insurance with Insureon to do a contracting gig. Insureon has low rates, and signing up with them was super easy, simple and reasonable. It was a quick phone call, and we talked about what the limits are and what I needed.