Insureon

Insureon is an insurance marketplace. What they want you to think that means is that they'll get you the best quotes. What it really means is that they'll sell your information to dozens of third party insurance companies. Then the spam calls start. They will wake you up. Leave voicemails. Keep following up. There's nothing you can do except change your number and then warn as many people as possible not to do what you just did. I'm on this step right now!

Jason ** with Insureon started off our very first conversation with not one, but two blatant and obvious lies. First, he messaged me the next day claiming that I had "Caught him after hours" the day before (I contacted him at 3:34 p.m., they close at 5:30 p.m.). Second, he said that I was "required" to purchase a General liability policy along with the Workers Compensation policy that I needed. I hold my G.L. through another company that I have been with for years and am very happy with. G.L. and W.C. are completely separate forms of insurance, and in no state is it required to purchase them together. For a provider to claim that it is required is dishonest AND illegal. Jason should be fired immediately. Honesty is always the best policy, and he is a bold-faced LIAR!!!!

Jason ** is seriously amazing!! I can honestly say that in all my years of getting any kind of commercial auto or commercial insurance it’s always been a hassle I never looked forward to dealing with!! But Jason was a godsend. Not only did he answer all my questions, he got me all new policies with COIs within hours!! He was always just a text away and always prompt. Where my other insurers would take days to get me COIs! If you’re looking for new insurance I would recommend Jason over and over again!

Early in the process, it seemed promising....after filling out my company information and being transferred to a partner, the partner couldn't insure me...then transferred back...then to another partner, who couldn't insure me because I have one part time employee in AL and they don't do AL, even tho I told them I only need Florida...they told me WC covers all employees and you can't go state by state and had me pull my payroll for each state...90 minutes and nothing but wasted time. If Insureon can't send you to someone that can insure you, why do they ask questions and get in the middle of something they are only complicating.

Please update your internal database regarding my automatic renewals with Hiscox insurance for GLI. Brandon sent me an email that my PLI policy expired on 04 Aug 2021, which is not correct in two ways. First, Insureon does not have my PLI (E&O) policy. Second, my policy did not expire per Hiscox. Please update your internal databases so I do not get these annoying emails each year. Every time a new person takes over, I seem to get the same incorrect emails from Insureon. Thank you for your input and assistance in this matter. I would appreciate an email response to confirm when this have been permanently corrected internally at Insureon.

When I saw the Insureon site which says "Answer a few questions. Compare personalized quotes." I immediately thought, "ok cool this is like Progressive but for business insurance". Boy was I wrong. Instead I spent 10 minutes filling out a fairly extensive list of questions about my business only to be called the next day by a representative that proceeded to tediously confirm all contact information I had given and then transfer me to a partner company. Not a great start, doing this over a call vs having a website that just shows you the options is certainly not what I would prefer, but hey they picked a great partner based on all the info I entered right?

One of my friends started his own firm a couple of years back. He used Insureon and he recommended me to use them as well. They were pretty good. They were pretty responsive and timely. They were always helpful. But the website itself could be improved. In my case, whenever I log in, it shows three different applications. There’s three buttons for the same firm name. When I click one of the firm names, it takes me to finish an application. If I click another one, it takes me to a different page. If I click the third one, that’s when it shows all the proof of insurance documents.

Insureon is affordable and it's really good dealing with their customer service. They communicate really well and they send email notifications of everything.

Insureon looked like a good deal and it looked pretty easy. I can have the money go out every month and not worry about paying it. Their reps are right on point and they know exactly what they’re talking about. They tried to tell me everything. Then if somebody didn’t know what they were looking for, they would find out by asking. They’ve all been good. I got Insureon for peace of mind. I know that I'm covered and that everything is fine.

Insureon was the only company that would do insurance for the type of business I have. I interacted with one of their reps and it was good. The guidance given to me was helpful appropriate for the questions I asked. They did a good job of getting the type of insurance I asked for and they were quick on responses. It has been a good experience with them.