State Farm Business Insurance

State Farm Business Insurance

 4.0/5 (87 reviews)
Find a Business Insurance partner

Need business insurance? We got you.

See quotes from top insurers on Simply Business

Get my quote

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.0 out of 5
See all 87 reviews

About State Farm Business Insurance

Need business insurance? We got you.

See quotes from top insurers on Simply Business

Get my quote

State Farm Business Insurance Reviews

  • Recent
  • Oldest
  • Most helpful
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about State Farm Business Insurance?
  • 4,241,241 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Jan. 18, 2023

I have been a long time customer. After the roof blew off my commercial building full of antiques, the State Farm adjustor never came and inspected it and waited 40 days to give me an estimate and a check. In the meantime we got a snow storm and lots of water damage. State Farm denied they were responsible for some of the damage, hired a bogus "independent" engineer and lied to the state insurance commissioner. 13 months later I can't fix my building or open. I would never recommend State Farm again. You just as well go with any old online company because State Farm won't treat you right.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: July 12, 2022

I have been with State Farm for many years and have been in business on my own for over 25. In my experience, whenever an insurance company uses Lowry and Associates to do their audits, I owe money. When State Farm did not use Lowry and Associates I broke even or owed a little. This last audit performed by Lowry and Associates showed I owed over $1,500. I paid overtime during Covid to keep my employees and by law, it was not suppose to be considered a part of the audited payroll under special circumstances.

State Farm broke the law and gives commissions to companies that make sure your premiums go higher for workers' compensation. State Farm is a giant red flag for small businesses; especially restaurants. They completely take advantage and railroad small business owners. What can you do, argue with a salesman...? I would contest it, but I have a business to run AND I need to look for new business insurance. I suggest everyone else do the same.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Business Insurance delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 6, 2019

    I’d purchased a policy from ** Levi over in N. Canton last year. I have multiple commercial business and rental properties. I paid for the full amount of the policy for the year for both my business and rental properties. I experienced a break in at one of my business and around $5000 of items were stolen, window was busted etc. Filed a claim with State Farm and was treated as if I’d broken the law. Sent receipts, police report and other info, once they got that they needed more paperwork and different receipts? Assigned my claim to an investigator that was very rude and pushy. He also needed me to send the same paperwork and receipts I’d already sent twice (as if my adjuster couldn’t send it to him). It was a nightmare.

    Had flood damage in another business, water leaked from an apt upstairs from a broken water line. Same routine. After doing some research (better late than never) I found that this is State Farm’s m.o. Please do your due diligence before wasting your money on a policy from this company. They do any and everything not to pay. I got off easy being only out of a few thousand dollars, I feel sorry for people that it took 30 years to make a claim only to find out the caliber of company this is. Buyer beware.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 16, 2019

    My family had a medium sized Auto repair business for over 40 years, with State Farm as our insurance. In 1983, we had a fire, the lowest quotation for the damages was 260,000 dollars. 5 months later a State Farm adjuster showed up with a check for 24,000 dollars. My dad said WTF!!! He said sue us!!! I know 2 businesses right now that are going thru the same thing right now. Do not trust State Farm!! Pure Scum!!!

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 30, 2019

    Last month, December 2018, I had a breaking in and 3 animals braked in causing a damage of around $2300 and stole $5,300 worth of electronics (cell phones, headphones, and one of my cash register.) Although I had a security system in place and the police officer wrote the report based on objective evidence, State Farm Claim Department refused to fulfill its obligation for this legit claim. They only sent me a check of $388.93, claiming that I failed to also install an alarm system. Imagine how much we are paying those criminals, those insurance mafioso in high premium... and how they always get away with murders because they are sustained by our corrupt government officials. What a shame!

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Jan. 22, 2018

    I have a small business with 50 independent contractors and 7 employees. I gave the State Farm agent all my information correctly including a contract stating my independent contractors were responsible for their own insurance wages and jobs tasks that all my employees would be doing and State Farm gave me a fair price for my Workers Compensation Policy. After 2 months State Farm decided that my business wasn't one they wanted to insure, they told me that they weren't going to insure my business anymore. State Farm also sent me 2 time consuming audits that I completed and they said I owed $7,500.00 for their 2 months of insurance after I already paid $700 per month. After they sent me cancellation notices of course I had to find another insurance company, which I did for less money per month and I have been through 2 audits and no problems.

    After 2 years State Farm is suing my small business, when I went to file an appearance in the courthouse I was told I cant defend myself so I have to pay a lawyer to file an appearance for me. I received a notice of default and statements saying that also if I lose the case will be responsible for their lawyer's fees which is going to put me and 57 others out of jobs. State Farm knew my intentions of why I needed the worker's compensation insurance and what right do they have to raise their quoted price 600 percent, and then sue you when you don't have the money to pay that.

    12 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 17, 2017

    I had business General Liability Insurance with this State Farm. We choose them because they gave us the lowest quote. Annually they did a payroll audit. After the audit they increased our premium 3 times its original premium quote. They automatically pulled the increased amount from our account. We contested the amount and we never given the detail on why they increased it or any details on the audit. We contacted the agent and then they did something on their end and the premium was decreased for the next year. Then once again we had an annual audit and it was increased by 3 times the original premium amount again. We challenge the amount with the agent and audit and still were not given details. They just stated that it was because the payroll was higher.

    We calculated the payroll it was $58k less than the amount that the auditor was saying on the audit. The agent looked into it and went back and forth with the auditor but to no avail. After that we decided to change companies. We they did an audit for the partial year amount and that was also higher than what the actual payroll should have reflected. After we cancelled they sent us to a creditor to collect the amount that they stated that we owed. We told the creditor that we are challenging the amount. We contacted the agent and she began to figure out why they are charging much higher than quoted. When we were applying for new insurance we asked for loss runs report from State Farm and the premium stated on the loss runs is what is in line with the actual premium should have been based on the employee payroll. Yet they are billing us for more than 3 times more.

    Stay away from their business insurance. They may give a low quote but they will charge you more at the end of the year. I am going to shift all my lines of insurance from them. I had business insurance, 4 property insurances and 3 car policies with them and they are going to lose all of it because of their deceptive business insurance practices. I should have read the complaints online before I bought it. Buyer beware.

    6 people found this review helpful
    Rated with 1 star
    Original review: May 22, 2017

    Had a policy with for my business for a year. Decided not to renew it because it was a bit overpriced. Spoke to several people, in fact they called me constantly, and told all that I wouldn't be renewing. I was still charged for a month and it went into collections. Not a big deal. Wasn't much money, but it was the first, and last, time I will do business with State Farm.

    5 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: April 8, 2017

    I held a compliance bond through State Farm for more than 10 years. I needed a financial bond, which was required for me to get a state license for my small construction business, and was turned down, out of hand, for not meeting their financial requirements (barely). Be aware that your loyalty to State Farm means ABSOLUTELY NOTHING to them. I will no longer do business through State Farm and will find a more customer oriented insurance company.

    8 people found this review helpful
    Rated with 1 star
    Original review: Nov. 28, 2016

    Lack of COMMUNICATION & unprofessionalism. After over 10 years with a local agent whom had our personal home insurance, all personal vehicles, our New Building Insurance, Workman's Comp., and all of our vehicles for our business, it was assumed by our agent that we would know our increases, know when an audit was happening, know that the business owners were not exempt on our Workman's Comp. policy, and know that the most unprofessional emails would be sent when cancelling a policy due to his unprofessionalism and arrogance that he portrayed. We have immediately found another very professional and courteous agent to take care of all of our policies, over 10 of them. I have never nor will ever deal with State Farm Ins. again.

    13 people found this review helpful
    Loading more reviews...

    State Farm Business Insurance author review by Kathryn Parkman

    State Farm is a trusted name in business insurance, and it works with small businesses to provide a variety of financial products and resources nationwide. State Farm has been in business since 1922, and it now has over 65,000 employees around the U.S.

    • Reputable: State Farm has a great reputation for providing business solutions and assistance with over 82 million policies and accounts throughout the United States.

    • Variety: State Farm offers a variety of financial products for small businesses, including property and liability insurance, commercial vehicle, workers compensation and more.

    • Business Life Cycle: It has a practical Business Life Cycle plan that helps account for the ways small businesses change and grow through the years, and it adapts insurance programs to that plan.

    • Business analysis: Agents work with small businesses to analyze their exact needs, and they can tailor plans to their unique industries.

    • Office locations: State Farm has locations across the United States, and it is easy to find a nearby office to speak with an agent in person.

    by Kathryn Parkman Senior Staff Writer

    As a member of the ConsumerAffairs Research Team, Kathryn Parkman believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase, which is why she spends hours researching companies and industries for ConsumerAffairs. She believes conscious consumption is everyone's responsibility and that all content deserves integrity.

    State Farm Business Insurance Company Information

    Company Name:
    State Farm Business Insurance
    Year Founded:
    One State Farm Plaza
    Postal Code:
    United States