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Humana Medicare Advantage Reviews

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About Humana Medicare Advantage

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Humana offers Medicare Advantage, Medicare Supplement and prescription drug plans, along with Medicaid, dental, vision and military health coverage. Its products serve individuals, employer groups and people eligible for government health programs. Members can use MyHumana to review claims and benefits, find in-network care and manage coverage.

Visit www.humana.com
Pros
  • Medicare, Medicaid, dental and vision options
  • Medicare Supplement and prescription drug plans
  • Group dental, vision, life and disability plans
  • MyHumana claims and benefits access
  • Provider search tools
Cons
  • Plan availability varies by state
  • Provider access depends on plan networks
  • Coverage limits depend on the policy

How Humana Medicare Advantage works

Humana Medicare Advantage is private Part C coverage that replaces Original Medicare as the way members receive their Part A and Part B benefits. Most Humana plans also include Part D prescription drug coverage.

Medigap, also known as Medicare Supplement, works a little differently, as it supplements Original Medicare by helping pay deductibles, copays and coinsurance, and it can’t be used with a Medicare Advantage plan.

Humana offers HMO, PPO, PFFS and Special Needs Plans. These plans are for people enrolled in Medicare Parts A and B who live in the plan’s service area, so availability depends on your ZIP code. You can enroll through Humana or Medicare.gov during your Initial Enrollment Period, annual Open Enrollment or a qualifying Special Enrollment Period.

Humana Medicare Advantage plans

Humana Medicare Advantage plans deliver Original Medicare Part A and Part B benefits through a private plan. Most of these include Part D prescription drug coverage, but you should confirm drug coverage in whichever plan you choose. 
All Humana 2026 Medicare Advantage plans include routine dental, vision and hearing coverage, and many also offer $0 in-network primary care visits and $0 copays for certain preventive services and vaccines.

Humana Medicare Advantage coverage

Humana Medicare Advantage plans cover all Original Medicare Part A and Part B services through its private plans. Most include Part D prescription drug coverage, and all Humana 2026 plans include routine dental, vision and hearing care.

  • Limitations: Drug formularies, provider networks and cost-sharing vary by plan. HMO members generally use a PCP and network providers, while PPO members can use out-of-network providers, but will often pay more.
  • Other gaps: Medicare doesn’t cover custodial long-term care. Humana PFFS plans include emergency coverage in and outside the U.S.; check other plan documents for travel coverage.
  • Availability: Humana plan options are ZIP code-specific, and members must live in a plan’s service area.

Humana Medicare Advantage cost

Because plan availability and costs vary by ZIP code, Humana doesn’t publish one national Medicare Advantage price. You can input your ZIP code into Humana’s online tool to compare plan deductibles, copays, drug coverage and provider network before you enroll in a plan.

  • Monthly premium: Some Humana plans have a $0 plan premium, but you’ll still pay the Part B premium, which is $202.90 per month in 2026 for most people, and more if you’re part of a higher-income bracket of enrollees.
  • Medical costs: Plans may charge deductibles, copays and coinsurance. Each plan has an annual out-of-pocket maximum, after which it pays 100% of covered health services for the calendar year.
  • Prescription drugs: Plans with Part D may have separate drug deductibles, copays and coinsurance. In 2026, your Part D deductible can’t exceed $615, and covered drug out-of-pocket costs cap at $2,100.
  • Enrollment timing: A Part D late-enrollment penalty can permanently increase monthly drug premiums after 63 days without creditable prescription coverage.

FAQ

What Medicare Advantage plans does Humana offer?

Humana offers HMO, PPO, private fee-for-service and Special Needs Plans, depending on ZIP code.

How much does Humana Medicare Advantage cost?

Costs vary by plan and location. Some plans have a $0 plan premium, but you’ll still pay the Part B premium and may owe deductibles, copays or coinsurance.

When can I enroll in a Humana Medicare Advantage plan?

You can enroll during your Initial Enrollment Period, Medicare Open Enrollment from October 15 to December 7 or a qualifying Special Enrollment Period.

Can I use any doctor with Humana Medicare Advantage?

It depends on the plan. HMO plans use a primary care doctor and network providers, while PPO plans allow out-of-network care at a higher cost.

Still have questions?

Is Humana Medicare Advantage worth it?

Humana Medicare Advantage plans might be worth it if your doctors and prescriptions fit a local Humana plan, and you want routine dental, vision and hearing benefits. Humana offers its plan in 46 states and Washington, D.C., but plan availability depends on your ZIP code.

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Humana Medicare Advantage Reviews

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    TechPunctuality & Speed

    Reviewed Nov. 8, 2026

    I have the Humana Gold HMO Complete which I was told goes to the name of HMO Total Complete next year 2027. Since this is my first year with a medicare advantage plan my main issue is the constant change of PCP providers. Humana has sent me 4 letters informing me that the provider is no longer in the network. Two of my PCP choices left the network before I had the chance to see them. I just saw the 3rd provider in mid October and then 9 days later I receive a letter that this one will no longer participate effective Jan. 1, 2027 and again I would need to find another in network provider. Something must be drastically wrong for so many providers to leave. Apparently I need to find another plan.

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    TechOnline & App

    Reviewed Oct. 23, 2026

    Absolutely the worst when it comes to paying providers. The acupuncturists they had listed on their website as in network would not even take me as a client when they found out I had Humana!

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      Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaffTransparency

      Reviewed Oct. 9, 2026

      The only positive thing is that they pay quickly. Customer service is HORRIBLE! They quickly lock you out of your account and it takes an act of God to get it unlocked. They have long lists of "in network" providers that are miserable to work through because the page keeps refreshing, and the names are years old and not updated, so that when you finally find someone, you call them and they haven't taken Humana in years. Very few doctors to choose from and most of them have several months waitlist. Customer service is extremely slow and AI doesn't understand a thing you say. Way more of a headache than they are worth. January and my new plan can't get here soon enough.

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      StaffFollow-Through

      Reviewed June 5, 2026

      My worst biggest hugest blunder was giving Humana another chance. I thought my first experience was horrible. My last one was the most unethical unprofessionalism ever. They knowingly will violate their own policies and procedures. Their grievance process is a joke. Their word is a non existent. I heard so many apologies and commitment to improve the quality of my experience. None fulfilled or follow through. I commented on what a grievance supervisor specialist said to me. But last time that review was removed based on context of what was said to me. Yes you can take it as it sounds. I strongly feel that all these Medicare advantage plans are the biggest fraud and waste of funds that should be given back to Medicare and allow recipient to get better health care and quality of care without the over aggressive abuse from them.

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      CoverageSales & MarketingStaff

      Reviewed May 5, 2026

      I truly hate Humana Medicare Advantage. They have changed my coverage without notifying me for the last 2 years. I am on a fixed income and they expect me to pay hundreds of dollars for glasses but keep pushing a colonoscopy test that I don’t need. Took away my otc stuff and cover nothing. Just because you are retired doesn't mean you have Money. Be aware they do bait and switch and there is nothing that you can do about it. So limited for insurance in my section of New Mexico. They do not care for people at all. But if you can get free insurance take it 'cause it’s better than this.

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        Humana Medicare Advantage Company Information

        Company Name:
        Humana Medicare Advantage
        Address:
        Humana Claims Office, P.O. Box 14601
        City:
        Lexington
        State/Province:
        KY
        Postal Code:
        40512
        Website:
        www.humana.com