GEICO Reviews

Gieco handled the property claim(my truck) very well. I recieved enough money to pay off the loan and a little bit over in a reasonable time. The morning after the accident I awoke to terrible pain in my back. The middle of my back felt like it was twisted and I could barely move my neck. Shards of pain were consuming my back. The hospital had a five hour wait and no air condition so I decided to wait and go to the Urgent Care Treatment.

After numerous doctor visits, mri's, and physical therapy I was still in terrible pain. Unable to work I still felt like I was in good hands. The insurance companies are large corporations, I've paid my dues. There is no reason they shouldn't take care of me after all it wasn't my fault. I filed my paper work with my insurance for the personal injury protection plan that I pay for every month. They politely explain that while being disabled from work I could recieve two hundred dollars a week. Hah!. I now have enough money to pay for gas and maybe some groceries. What a joke. Meanwhile my back is just killing me whenever I try and move off the couch. It takes about three months for the old checking account to hit zero.

But I felt assured, the Gieco claims adjuster, Welsey told me everything was going to be taken care of. He told me just as soon as I was done with the doctor's that he would cover my loss wages, pain and suffering and all my medical expenses. That sounded pretty good but my back was still hurting. A nice cortizone shot to the shoulder blade took care of the mind numbing pain in the middle of my back but my lower back was still hurting.

After a CT scan the doctor finally found something wrong. Acute Spondylosis. What is that? I dont know, but it makes your back and legs hurt really bad. The part that bothered me was the doctor said to fix it would take surgery(a fusion of the discs with screws) or I would just have to learn to deal with the pain. O yeah and here's a couple painkillers. The surgery costs fifty thousand dollars to perform and I would be out of work for a least three months. To make matters worse in ten years I would most likely have to have the surgery again and then ten years after that and so on. Are you kidding me. Im almost twenty four years old so by the time Im sixty five I could need up to five surgeries resulting in combined fifteen months off work.

I was at the time running a new company in the Lexington area, working with marble, stone and tile. If you didn't know it, it is a very labor intensive industry. Growing up on a farm, I was more than able to do the work. Not with a bad back though, I found out the hard way. The doctor's released me about three months after the accident. It took me more than a week to finish a simple shower wall a floor. The pain was unbearable. I had to find someway to pay the bills. My boss also owned a car wash. One that just washes the outside of the car something easy where im on my feet instead of bending and kneeling.

Gieco in the meantime or should I say Welsey the Gieco representative takes his sweet time in obtaining the medical records from my doctor's. I on the other hand have missed out on three months of work. Since my earnings in the tile business were based on the amount of customers I served the amount of losses are clearly speculative, but I took a lot of calls and passed them on to my competitors. At least I was helping them out. I speculate loosing around ten thousand dollars in work due to jobs that had to be dropped and future work from those jobs. The future loss of work would be astronomical, who knows how well the company could have succeeded.

Five months after the wreck, taking there sweet time. The Gieco claims adjuster, Wesley, offers me five thousand dollars. How ubsurd! My medical bills alone total about three thousand dollars. I now work two dead end jobs in order to pay for my house and truck. There is no money for law school and the bills are piling up.

On top of that without surgery the only physical activity I can do that doesn't leave me feeling paralyzed is to ride a bike. No more softball, tennis, or golf. And now I can't even ride my horses. I feel as more and more time goes by without help I will have lost my house, my truck, and any chance at a prosperous future. If it is a state law that I must carry insurance then were is the government regulations on insurance business practices. Where is the accoutability. The accident was not my fault but I have to suffer from it for the rest of my life.

I am trying to clean up my credit and don't need extra people looking in on it.

I called a week later to see what full coverage covered because I needed a rental. the guys tells me that it had been canceled on the 15th. I explained to him what happen and he was like "well he shouldnt have told you that cause that wasnt so," he said I had 15 days to pay my insurance from the 15 which would be the 29. I told him well your guy told me the end of the month which is the 30th. so he was like I agree but you have to count the 15th so its the 29th and there is nothing I can do for you.

so I said what about the claim I made. he said that it would be disregard because my insurance was canceled. I asked to speak to a supervisor and he was like well they will tell you the same thing but I can still put them on the phone. so he transferred me and the supervisor was saying there was nothing she could do. (what kind of supervisor is that?) I explained to her that I never received a bill or statement from GEICO. I just send in the payments and she says well maybe someone is throwing your mail away. I said maam no they are not. I said yall send me my renewal papers and you send me letters telling me my insurance will be canceled but you cant send me my bill or statements? She said the only thing she could do was send my claim to the UNDERWRITERS and she assured me that they would accept it since I had been getting the run around.

she then transferred me to the reissuance department and they wanted me to pay $21 dollars. I said but I have already sent yall $50 dollars. she said well it hasnt been posted so I need $21 dollars today in order to continue. I told her I was at work and I didnt have the payment. so she said "Well cant you get someone to pay it"? Im thinking who does she think she is, I said no maam I will call back when I have it. I called my local location and explained to her what happen she told me since I bought the Money Order on the 29th that it would be accepted. so I called GEICO the next day and the lady told me that she doesnt know why I was told that because they cant accept it. its late basically by one day because they go by the post mark date on the envelope but that the underwriters had the claim still.

so couple of days went by. mind you that no one from GEICO is calling me about anything. Im the one calling them. I called them today. May 6 and they tell me that my claim was not accepted because my insurance was cancelled so I said the underwriters wouldnt accept it and they said the underwriters never received it. I told the guy that I am fed up with them because I have like 8 different people telling me 8 different things none of which is accurate. he tells me theres nothing he can do. he transfer me to the service department and she just went straight to the point of telling me that there was nothing she could do either.

so I asked for the corperate number because I feel that there was something someone could have done. everybody telling me theres nothing that can be done. Right now I have to depend on a ride to work and home and I have a 3 year old to take care of and still making payments on a car that Im not even driving because THERE IS NOTHING THEY CAN DO!

make along story short someone comes on the phone at 12:02 telling me my policy is now cancel but they can help me start a hold new policy with a down payment of 226 dollars my payment is just 148 a month now someone please tell me they understand what im talking

THE consequences is Ihad to pay more money gas is already high and now you have to worry about your insurance company taking from you

In December, my husband accidentally backed into my car while it was parked in the driveway. We had the car inspected, but chose not to file a claim with GEICO, and instead chose to pay for the repairs out of pocket. Long story short, we are set to renew in May, and I just received a letter stating that they cannot reinsure me. I have been with this company for 9 years, AND THEY HAVE NEVER HAD TO PAY OUT ONE DIME FOR ANYTHING! Here is the problem I have. The underwriters had no problem taking my $900 in November, but now after one accident (in which they did not even have to pay), they have opted to drop a loyal customer of 9 years.

I feel that it is important to let my friends and family know that this company is not what they make themselves out to be. You guys know me, and you know that I am an honest person. I will be insuring with the company I was with prior to GEICO, but I do not want my friends to be a victim of this company as I have been. If you are with GEICO, remember that one accident is all it takes for them to drop you...no matter how loyal you have been!

Geico has refused to pursue the other insurance company because they want both mu premiums and the other person premiums to go up so they can again make more money. Who is watching out for the consumer? The BBB the State Board of Insurance? I have paid my money and I have rights also, I plan to express those rights on the Internet and in Video on You Tube.

My letter to the State Board of Insurance 1.) I have the right to have my car fixed back to pre accident condition, which was not plastic filler. 2.) Provide proof that Geico is attempting subrogation efforts. 3.) Geico should either fix my car properly or make the other Insurance company pay for it. 4.) Caliber Collision should be investigated for fraud and collusion, I can prove this. 5.) Caliber Collision adjusters are paid commission on screwing the customers. 6.) Thank you for your PREDICTABLE GEICO FAVORED RESPONSE 7.) Please provide this letter to someone higher up the food chain.

Because the adjuster would not listen to the body shop manager, it made for many days of delay and more days to wait for repairs that should have been done right away.

I did not have an accident in 2003, to the best of my recollection. I have never been in any accident that was my fault and have, therefore, never cost any insurance company any money. Even if I had been, they were not entitled to change my contract after it had been agreed to by both parties and money had changed hands. That is elementary contract law. It makes no difference what is in the fine print they sent me.

I never agreed to this fine print and implicit agreements, or assumed agreements, or implied agreements, have been struck down in case after case and are not legally valid. The lady gave me the number of this third party and said they would tell me the details of my supposed accident. I called the number and got a very unhelpful recording and absolutely no information about my supposed accident

I wrote to the president of GEICO (I have his private number and address) and told him what I thought of his business practices. I also told the lady in the phone that I would not pay the extra money they demanded. I have not had a reply from Mr. Nicely as yet, but it is too soon to expect one.

I have lost my job and had to drop out of college because of Geico. I was in medical school and this is really hurting my career. My family is very upset and Geico will not repair my car or call me back.

I was told by Geico rep. Bethany Gipp to have my insurance pay for things and they would reimburse them. We have paid several thousands of dollars in out of pocket expenses for medical expenses, car seats, strollers, rental car, and deductibles. Not to mention the cost of replacing our car that was only 5 months old when hit. We we offered $5000 for our child and told to sue if we wanted more. My child had seizures for several months! This has put our family in a horrible financial situation and emotionally wrecked me as a mother when I was put in the situation of trying to save both of my children during this horrible incident. Isn't there some sort of law about this sort of thing? When an insurance company accepts liability isn't there some sort of time frame they have to follow to reimburse someone for the costs they have incurred?

Violation of the LAW. Discrimination.

Geico had taken so long following up with me about my claim, I had to get my parents involved. Only to be advised Geico had no intent of replacing my car. Stating the car must have been hit by the person who stole the car that same day and drove off in the damaged stolen vehicle. They would not provide a copy of their client's stolen vehicle police report or report number to me. Geico would not give proof of what time the vehicle was reported stolen in relation to the time of my police accident report. Nor would they provide the date the car was recovered and repaired. My parent told Ms. Shane her client could have known to report the car stolen, because of hitting my car. Ms. Shane advised my parent, she would be surprised to know how many car thieves total cars and leave the scene of the accident. Only to have the damaged vehicle be recovered and returned to the owner for Geico's repair.

I have a baby, I work two jobs. I took the bus while the police were trying to locate the person who totaled my car. My parents had to purchase a lesser vehicle because my baby got sick, from us waiting in the snow for the bus. The engine went out on the car they bought me today. I don't have money to fix it so my parent called Geico to ask why they had never responded to my claim. The claim was escalated to Mr. Allman, who escalated it even further because of Geico's delay in responding Ms. Shane in Georgia, called my parent and advised she was denying my claim and would not be providing proof of justification. I have lost my car, and I may now have to quit one of my jobs. I feel Geico, is making up an excuse not to honor my claim.

I was injured and they canceled my insurance, now I can't go to the doctor, get my kids to and from school and they took $45.00 of my money saying they never got it.

Over the past 3 months I have now received a total of 6 bills from the Hospital that I was transported to because GEICO still have not paid the bill. The statement that was put to me by Ryan was I don't see how you were injured like this because it was a low impact collision. Ryan still hasn't been able to provide any documentation on his medical certification and was extremely condescending with his statement. To this day this issue of the medical bills and physical therapy still has not been resolved due to the process and games that GEICO has been putting me through.

Due to this accident I wasn't able to start my new job and I have lost the position. I have also not been able to find a new job due to my doctors not releasing me for work, and have been unable to pay my bills

The other guy's agent even had the nerve to suggest that we pay our deductible and put it on our insurance, to which we said You are our insurance too, and the accident wasn't our fault! About 3 weeks later, an appraiser showed up to undervalue my car at trade-in value by comparing it to completely different models. He did not even measure tire tread depths before judging even a 24-day-old tire 40-60%, which I felt was trying to make us look bad in the accident - then again, we were able to stop for traffic and were completely stopped for over 5 seconds before being hit by a car 11 years newer. Finally, just over a month later, they increased their offer to only $1,100 below book value with no compensation for storage and upgrades we paid for the day before we got hit. We don't yet know how they'll handle all our medical bills, but we have an attorney to handle that part, and they'll only take a percentage of any settlement we get.

I had to quit my job because of visual disturbances, finger numbness, and inability to drive because of anxiety due to the accident. Our car was totaled but still sits blocking our driveway after over a month. Had to pay out-of-pocket over $200 for rental cars. Had to buy another car and put everything on credit cards while waiting on Geico to pay property damage.

I have suffered late charges, returned check fees, and loss of a vehicle.

I, like most everybody else, have a job and was unable to pick up my car by 5:30 that afternoon, given that I had only 2 hours notice and did not even know what day my car would be released to me; and of course, the collision shop was not open on the weekend. I returned my rental car and picked up my repaired car first thing Monday morning. However, GEICO has refused to extend the contract on my rental car. They said since the car was ready on Friday (regardless if it was 3:30 pm and their adjuster holding up the car) that I am responsible for paying for the rental car the additional two days (Saturday and Sunday)!

GEICO is making me pay for 2 days of the car rental ~$60. Worse however, is their total disregard for service and accountability. The adjuster NEVER answers his phone and is the sole reason my car took 4 days to repair instead of 2. I pointed this out to several GEICO representatives as well as the supervisor to the adjuster. His supervisor did answer his phone at least, but would not listen to me for 2 minutes, and only wanted to point the finger of blame on myself and the collision shop for not informing me in a timely manner of the status of my repairs. (This was completely false, as they did inform me, but they just did not know when the GEICO adjuster would finally decide to show up.) The rental car I was given smelled like an ash tray and was not even remotely comparable to my own car. I would not have had that thing 5 minutes longer than I needed to, yet the adjuster and his supervisor were treating me as if I had done something wrong and that I was looking for something for free.

Even though we have paid our payments on time every month and we haven't had an accident.

They also said the Texas minimum requirements for bodily injury and unisured motorist bodily injury went up.

$189 to 490 a month - you do the math. We can't afford that!

My vehicle was totaled, due to being older. My vehicle has significant damage, $2,975, according to Geico shop estimate. I lost 12 hours from work due to emergency room visit after accident, and one follow-up doctor's appointment.

I called to ask why they were charging me, and they accused me of not having funds. I stopped the payment of the check because I thought that it was lost, not because of lack of funds. Furthermore, the representative who I spoke to (Agent Jaquelin ID #u78acq) told me that even thought they misinformed me, I had to pay $20.00 for their mistake.

They want me to pay $20.00 for a mistake they did.

I do not think I will ever be comfortable searching the web again Geico is a reputable (?) insurance company, and they basically electronically raped me, violated my privacy in a way that I don't think I will ever recover. Really can't I just say no? I choose not to accept their offer and "no means no"? If this makes everyone laugh, I am very sad because I was abused and left frustrated; and it was wrong of Geico to use me like that.

Geico only wants to keep from paying out.They will cheat anyone for $$.

Potential damages are pending the outcome of the dispute.

Also, when I picked up the car from the body shop and gave him the insurance check, he mentiond that he had some additional charges to claim that Geico was already aware of. I always suspected that Geico had some kind of deal with the body shops so they would not total as many vehicles. Even the tow truck driver said he thought it should be totaled. Subaru covered an engine problem under warranty, but the rest was fixed by a body shop. This took about 6 weeks. There was still a dent in 1 door and the car never was right. It wore one of the rear tires so badly, it looked like ran the edge on something and ripped an 2-inch groove on the inside tread.

When Subarau fixed the motor, they neglected to put a bolt in the starter and it fell off. When the weater turned cold, the body must have twisted back where they had straightened the frame because whenever your would turn a corner or in a curve or hit a bump, the overhead light would come on and the passenger rear door indicator would say it was ajar.

It is my understanding that any inquiry into one's credit history lowers your credit score, if this is in fact correct, then my credit score was lowered simply by shopping for cheaper auto insurance. This is wrong.

Every conversation with we have had with each of their employees has been scripted and we were transferred to so many different people within that phone call, that it appeared that there was conflicting information they were presenting. I would just like to have my car fixed because of the damages the other driver had caused. It has been a complete burden to have to deal with this company. I would REALLY appreciate it if you could direct me to someone who would be able to assist me with this situation. I am also going to be contacting the Governor about this concern.

We were under a great deal of stress as to how we were going to pay a monthly premium of $1,077 (earlier had been $383) and I lost much time at work researching alternative coverage.

I must pay out an additional $1300 to retain my insurance coverage and I am retired so my income is limited.

I will not be able to pay the premium. I feel they bamboozled us by adding her without authorization.

After the second accident, they totaled my car but took three weeks to get around to paying me (in spite of telling me they'd overnight the check they were going to send me).

Geico is very happy to take your money, but does very little for their customers if a claim needs to be filed. So, in spite of all their cutesy advertising, underneath it all, they are just out for themselves and don't care about their customers or policy holders.

Geico said they will have to investigate; its been 3 weeks and no response from Geico . I have called them numerous time, always the same answer: the management dept. is backlogged; and no response on action. I am driving around in a car that is very dangerous. Geico knows this and never offered a rental car. I am still obligated to pay my premium, I don't have money to pay for a lawyer for assistance, and car payments are still due . I am a single parent who is desperately needing some assistance. Geico is trying desperately to hide, not fix the problem, and taking my money without fixing this problem. I found another person who is going through the same issue with Geico.

I went for a week or so without insurance looking for a decent price, which was not hard to find. Within that week, Geico sent me a letter saying that if no payment is received by October 5, then I will no longer be insured. Relieved, that I wasn't uninsured, I continued looking and at the end of the month signed a new policy with Progressive Insurance on a 6 month premium of about $1200. Mid October I get another letter from Geico saying that even though my policy was cancelled I still owe $800 for being insured in Sept under the new policy. I called Geico expressing that I should not have to pay the $800 because, not only did their letters not advise me that I will be charged for that month, but that I was being charged for a policy that I never agreed to renew. According to their contracts, I rightfully cancelled my insurance and should not be getting charged anything. However a Geico supervisor informed me that the reason why I'm being charged the $800 is because I changed my address with them, and they interpret a change of address as accepting a new 6 month insurance policy with them. I told them that was ridiculous! I changed my address and they take that as a signature for a policy that hasn't even been drawn up yet. I understand that they would raise my rates for that change of address, but not by that much. They claim that they are following all aspects of the law, which is why the premium is so high, when every other company offered premiums for a fraction of that. They continue to send me collection letters mentioning the importance of good credit. Are they right in what they are doing?

Geico needs to wake up; I was not at fault in the hit-and-run, and the guy was caught. I did not ask for this to happen to me. My policy covers my lost wages and medical bills that Geico is refusing to pay. I am thinking of taking other actions against them and their quack doctors. I'm trying to get better myself so I can get back to work if I can, but Geico is tying my hands. Something has to be done about these insurance companies and their so-called doctors they pay to make sure you do not collect from your policy.

My medical bills are still climbing, and even though my credit was good I was working on it, and now I'm about to lose my car because of Geico's refusing to pay my medical costs and lost wages.

The canceled policy forces me to find alternate insurance: initial fees and costs, plus time and loss of use of the truck for the time to find alternate insurance.

Offered MUCH LESS coverage, offered NO professional advice. I had to ask all the questions. GEICO was ignorant of insurance options, unethically tried to entice me to purchase a substandard limited coverage policy, claiming they would save me money. Sure they could- as long as they reduced my coverage by 75%.

Unable to offer my required coverage. I had to insist that I needed more coverage, GEICO was unable to offer similar coverage. Even at 25% of the coverage I require, their price was triple my current rate. If I conducted business using GEICO's tactics, my small business would be reprimanded, disciplined and fined by the insurance department.

GEICO sales reps are uneducated about insurance, unprofessional, unethical and are an insult to professional independent insurance agents worldwide. Yet they are not held to the standards of a small business, and are insulated from disciplinary action. When GEICO customers come to me for advice, they are shocked at GEICO'S lack of knowledge and GEICO's deliberate deceit to the public.

Customers switch their insurance to my professional agency each and every time. All they need to see is GEICO's declaration page and price, compared to one of my company's coverage and price.

They have cut me off of all my medical expenses, making me pay for all of it. Now I am up for surgery with no one to pay for it. My health insurance refuses to pay for it either because they feel GEICO should. How is that fair? I pay for something but when you need it, its not there?

Unfortunately for me, the guy who hit me has Geico. There was also a witness who gave his statement to both Geico and State Farm which backed up my story and what the cops said happened. The guy who hit me even remarked how he had been in four prior accidents and even one in that same parking lot. Did Geico care? Not even close.

I spoke with Bonnie on May 24th, 07 and she repeatedly apologized for their mishap. I also made a payment with her in that same conversation for June. She even stated that the automated payment system was acting up and she would personally take my payment, which she did. She even said if you get a cancellation notice in the mail, disregard it.

I tried to re-instate my policy and now Tiffany from Geico gave me a quote of $1770.80 for 6 months, then when I wanted to speak to a supervisor, I spoke to Karen and she gave me a quote of $2,026.00 for 6 months. It's amazing that with in 10 minutes, the price jumped almost $300.00.

I again called and they finally cancelled the request for the policy. 3 months later, I have received a credit collections statement, stating that I owe Geico $36.16 for being covered by Geico for the month of March (this is because someone at Geico decided to state that I didn't cancel until the 29th of March), so now I have to pay $36.16 to their collections department in order to clear it off of my credit report. Why should I pay for coverage I never received?

I bought the car 5 months ago for $34,000 and added a $7,000 bodykit and had Geico insure my aftermarket items (they charged me for it). The Geico adjuster offered me $31,000. When I challenged the adjuster's offer, he told me that the bodykit only offered a $850 increase in the resell value. He simply could not understand that I didn't insure my car for resell, but REPLACEMENT in case of an accident, which I thought was the purpose of car insurance in the first place.

Luckily for me it only took 24 hours for them to correct the amount I was owed, $39k. I was told I needed to contact Geico in Georgia to receive my check. They told me that since I was in a rush and I owned the Boxster I could simply go to my adjuster and exchange my car's title for the check. I called Jason and he said he didn't have checks. Geico Georgia told me that I could overnight my title to them and have a check overnighted back. I paid the $20 and overnighted my title to Geico Georgia.

The GMC dealer refused to fix the vehicle saying it was a total loss. Geico on the other hand said it's not a total loss. We had rental, but that is long since gone. We paid 2000 dollars for a cheap vehicle just to get to work and back in the meantime.

Geico found us another shop to fix the car and we finally got it back last month. However, it is horrible. The seatbelts don't work. The doors don't close right and it looks like a crab driving sideways down the road.

According to a third party that we had evaluate the car, it wouldn't even pass inspection in most states. It was a brand new truck only a couple of months old now we have to get rid of it and find some way to pay for it.

They state they do show his name but not the account number, stating that I entered the same account #. That’s impossible because just like most people I do not know my bank account info by heart, but had to read my fiancés account number off of a check to enter it into the system.

My payments went from $113.64 paid in August a month to $517.50 a month due Sept. 1st. The quarterly renewal starts in October and continues with the new $517.40 a month rate. Can they do this-charge a new rate before the renewal starts? That doesn't seem right. Twenty-eight years with a company with few claims or tickets and all of a sudden, because of just a bad streak of luck-they up an change my rates in the MIDDLE of a policy quarter?

They want proof of his insurance but I don't think he has any. He doesn't live here anymore, he lives in Vermont and I don't know how to get ahold of him.

I was caught in a hail storm and after the storm passed my passenger and I inspected the car. There were dozens of chips in the paint down to the primer all over the car, with the hood suffering the most. Fortunately there did not seem to be any dents, just the chips.

I contacted GEICO and started the claims process. I was able to provide a copy of the NWS's severe thunderstorm warning and the local storm reports from emergency management offices regarding large hail. GEICO interviewed me on the phone, and also interviewed my passenger to verify my account, then scheduled me to see an adjuster.

The adjuster looked at my car for 10 seconds and said the chips could not possibly be hail damage and the only way to repair it would be to file a separate claim for each panel of the car. I have a $500 deductible, and the only panel that would cost more than $500 to fix would be the hood at $641.

He advised me to either drop the claim completely, or to just file a claim on the hood to save the $141. He said I could also request a bottle of the mixed paint to manually touch-up the other panels of the car!

I find it incredible that he would just dismiss my claim immediately, even though I had weather reports, a witness to verifie the same information I told them.

I do not feel this is a problem with GEICO as a whole, only with that one adjuster I dealt with.

When I received the verbal quotation for two vehicles, I declined the coverage to include the new vehicle stating that I could not afford the premium and to just sell me the original quote for the one vehicle since my financial budget could not support two vehicles.

The sales representative stated that she was not going to sell me insurance for the one vehicle because she thought I was going to buy the second vehicle anyway!

I explained that that was not the case, but she refused to sell me the insurance in a VERY UN-PROFESSIONAL manner by implying I was not truthful. She refused to connect me to her supervisor.

I ended the call by stating I was not satisfied with her service and that I would take the case to another level by reporting to a consumer reporting agency and sending a major complaint to Geico Executive Management.

Unfortunately the guy we spoke to didn't add my car, only added me as a driver. I found this out 10 days later when I got into an accident and my lawyer needed the declaration page for my lawsuit.

I quickly added my car to the policy and called back the next day to speak to a manager. I was transferred from person to person but never got my issue resolved. Now I'm stuck with a broken back and car that doesn't run because GEICO made a mistake and didn't add my car.

I moved to MA months ago. Since Geico has no service in MA, and my policy was expiring I notified them about the move. They told us: "Please be advised that you will have 10 days of coverage to find insurance elsewhere. Once the 10 days passes your policy will be cancelled automatically...".

I thought, that works for me and insured my cars with another company. Then Geico sends me a bill stating that they automatically extened my coverage for another 2 months.

I refused to pay and after several rounds of email exchanges they finally agreed that I did not owe them anything. The problem seemed solved until I received a collect notice.

The rep informed me that the insurance could not be cancelled until the plates were returned, but that the plates needed to be on the car until it arrived in Puerto Rico and was registered. It took awhile to get my plates back, but I went to the NY DMV today and returned the plates. I received a green receipt in exchange. When I called Geico to ask what the next step should be, the rep told me that I did not need to keep the plates on the car until it got to Puerto Rico.

I was shocked! I explained to him that I was told by the previous rep that I had to ship the car with the plates. I specifically asked about this several times before I sent the car! I had to pay hundreds of dollars in insurance becasue of GEICO's mistake.

I move to Maryland in July of 2003 from NY. Since then, GEICO has been charging me NY rated. I have provided so much documentation (pay stubs, proof of residency, government clearance forms, tax forms, bills, etc) and STILL nothing has been done. I sent these documentd by fax and have received documentation that it was received every time.

I am truly dissatisfied with the way GEICO does business.

My family and I have an 11-year old, extremely kind and docile, American Staffordshire Terrier - otherwise known as a pitbull. I was stunned to find out that they would not offer me home insurance based on this fact.

I find it to be extremely discriminatory and based on unfounded evidence.