
Freeway Insurance Reviews
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About Freeway Insurance
Freeway Insurance is a broker that offers multiple types of auto insurance coverage, including liability and full-coverage insurance and nonowner’s and SR-22 policies. The company provides low-cost insurance to drivers without perfect records and easy online access to coverage. Freeway’s customer service representatives speak both Spanish and English, and the company has a wide range of insurance carrier choices, so drivers can find car insurance they can afford.
Visit www.freeway.com- Serves Spanish and English speakers
- Compares various providers
- Covers high-risk and imperfect drivers
- High brokerage fees
Freeway Insurance Reviews
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Reviewed July 14, 2023
Freeway showed me the best deals available. I was impressed that the person who helped me was bilingual and was able to explain everything in ways that I understood.
Hello Luis, we always make sure our agents are bilingual. We really appreciate you being a customer and helping to share the word about us Freeway. We’re here for you anytime.
Reviewed July 13, 2023
Signing up with them was good. The rep was very thorough and helpful. She went above and beyond. I had trouble with the documents that were uploading. It was the system. We just kept doing it until we were able to get through it all. I also had an issue with uploading my insurance to the DMV. She made a call to the DMV for me to assist.
Hello Camille, we really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you at Freeway. We look forward to working with you again in the future!
Reviewed June 29, 2023
They give you good service. They help you out with everything. They’re excellent.
Hello Sheron, thank you for taking the time to let us know of your experience at Freeway. We look forward to hear back from you soon.
Reviewed June 18, 2023
Customer service was all very straightforward. They were very informative about what they were offering and there were great deals. We went through what needed to be said and I was capable of understanding them, more or less. It was self-explanatory and it all went pretty well. The basic bundle I got for my 2011 Dodge Charger is good for it being how it is. I don't have to pay as much as I would with my other insurance. If you're looking for insurance, Freeway Insurance is pretty reliable. You can save and not spend as much.
Hi Roberto, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Freeway. We’re here for you anytime.
Reviewed June 17, 2023
I had a good experience with them. They did a good job. For my vehicle, it was a good coverage. The gentleman that worked there was also very helpful. He’d do his best to get you a good rate.
Hello Willie, thank you for taking the time to let you know of your positive experience with us. We're happy you went home with the best rate for your car insurance. Thank you for choosing Freeway.
Reviewed June 11, 2023
Freeway offered all the services that I needed because I didn't have a driver's license and such at the time. Signing up with them was good overall. The plan covers everything I needed. If my friends are in a situation like mine, I would highly recommend Freeway to them.
Hello Jeremiah, thank you for sharing your positive experience with us. We love to know that you received the best rate and service at Freeway. If there’s anything else we can help you with, please let us know.
Reviewed June 10, 2023
The gentleman that helped me was an awesome dude. He was very patient with me. Freeway's coverage is competitive with the others, and I referred a friend to them already.
Hi Joannie, our team here at Freeway is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Have an awesome day!
Reviewed June 10, 2023
Freeway Insurance was awesome. I work late and I’m going 15 hours throughout the day and they were the only insurance place open when I called, which is something. Plus, the guy stayed over after to make sure the job got done. It was already closing time and he stood over 20 minutes and made sure I got everything done right.
Hello Jason, we're so happy you were able to get your car insurance policy. We're glad that customers like you are having a great experience at Freeway. We're always there for your insurance needs.
Reviewed June 8, 2023
Freeway was flexible and they offered me multiple plans on what would work best with me, and I liked that. I know a lot of agencies do it, but I'm glad that Freeway did it. Their reps were very helpful and patient. Then, because I was on my way to get a car and I wanted to make sure that I had an insurance plan leaving the lot, they gave me their number. I called them after 5:00 and I didn't think they were going to pick up, but they did. Also, the agent put me on with her supervisor and she was able to get a plan for me within 30 minutes. And I was able to drive off the lot fully insured. It was a very easy experience.
Hello Ricky, thank you for your positive comment! Your review means a lot to us. Thank you for choosing Freeway. We look forward to serving you for many years to come!
Reviewed June 8, 2023
The rep was very nice. She was respectful and she helped me out. She understood that I ain't gonna be able to walk about a dealership without insurance. The coverage is a bit pricey but it's alright. It's better than some of the insurance I have.
Thank you Latifah for your positive review. We love to know you were able to have your vehicle. Please feel free to call us if you need anything else. Freeway is always there for your car insurance needs.
Reviewed June 3, 2023
I like Freeway Insurance. They are dependable and I get a good deal with them. I always come to them. All of them are always nice. They're always there to help me with whatever I need. Whenever I need to talk to them about anything with the policy, right away, they answer my questions. There were a few times where I needed my policy for the car. They sent it to me as soon as possible. I didn’t have to wait long. However, they didn't let me get full coverage. They told me that California is not giving out full coverage right now due to covid and too many accidents. They're just giving out basic insurance. That's the only bad part about it. I have two cars, and I couldn't get them both insured right at that time. I have one car that's not insured right now. The rep told me to have to wait a month then go back and do another policy.
Hi Andrea, thank you for the awesome review! Freeway is always trying to make our customers feel right at home. Customer Satisfaction is our top priority here at Freeway and we could not do it without your support. Have a great day!
Reviewed May 29, 2023
Freeway Insurance is competitive. They had a quick response when I was at the dealership and stayed open late while I was creating my policy. I appreciated that. So, I made the right choice. My agent originally was a gentleman named Angel and he helped me a lot. He sent everything over to the car salesman and made everything a lot easier. There are a few things I wanna add to the plan but at this point, I'm happy. I didn’t have coverage specifically for windshields and I wanted to do that. Freeway Insurance saved me with a dead battery while it was raining and the reps came fast for where I was. So, their website has worked out good. People should call Freeway and see if it's the right company for them because it was for me.
Hello Dillon, thank you so much for taking the time to provide feedback. We're happy that you rate our service as 5 Stars. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Freeway looks forward to seeing you again soon.
Reviewed May 29, 2023
The customer service reps have all been really friendly. We were very pleased with Freeway. Insurance is always a very unpleasant thing for us and this time, it was a pretty good experience.
Hi Laurie, thank you so much for taking the time to leave an excellent rating. We really appreciate your business with Freeway. Please let us know what we can do for you in the future.
Reviewed May 25, 2023
The agent was perfect. He gave me insight on what I needed to do, how much things cost, and we went on from there. Freeway insurance is great. It's low cost, and I'm very satisfied.
Hi Lauren, than you for sharing your review with us. This help Freeway to enforce our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Reviewed May 25, 2023
I had Freeway Insurance for my daughter, and I liked the services, so when we needed insurance, I reached back out to them. We also wanted to shave off some costs and get the same experience and the same coverage we had before. Our vehicle had a previous insurance provider but it was very expensive. I just wanted liability, and the Freeway rep broke down what liabilities they had and the difference between them, then she helped me decide which one was the best option for my needs. It was inexpensive, and I never had any issues.
One thing I absolutely love with Freeway Insurance is I get a reminder call regarding my bill coming up. I don't do the automatic payment, so I always get a phone call and an email, letting me know that my bill is due and the day it's due. The friendliness when I'm speaking with a representative has always been a pleasure as well. I know with customer service that they come across some customers who may be a little nasty, but never have I spoken to anyone from Freeway Insurance who had anything negative. If they dealt with someone that wasn't so pleasant, I would not have an idea.
Hello Melissa, thank you for the positive review! We're happy our agents helped you to get the best price for your daughter insurance. Your feedback helps us to improve service for everyone. We’re here for you anytime.
Reviewed May 24, 2023
Freeway is good. I haven't had any bad experience. The reps were wonderful. I was looking for liability insurance at the time, and they told me I can call back and go up on the rate or to full coverage if I need to. However, I'm okay with liability insurance right now and I won't get full coverage until I get my new vehicle. That way, if any damage happens to this, it'll be covered. This is just how I get from A to B and around the city.
Hello Marlisha, we're happy you found at Freeway the best rate for your car insurance. Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
Reviewed May 13, 2023
The Freeway rep that helped me was awesome and she got me a good price. The only thing was she didn't say that it was gonna be a different name when I got the card. She told me she was in Sacramento. When I got the paper, it said something about Huntington Beach, so I'm like, “What the heck?” The papers say Aspire too. I haven't had time to call to see why it’s all different. I hope this is not a scam as they already took the money for me.
Hello Virginia, thank you for your feedback. Regarding your questions, Huntington Beach is the address for the Freeway Corporate office. Aspire is the Insurance Company who is going to cover you and, remember, Freeway is the agency. If you have any more questions please call us at 1-800-960-0036.
Reviewed May 13, 2023
I had a wonderful experience with Freeway Insurance. They really helped me out and got me free roadside assistance with the Premium and I'm happy with it. They're also cheaper than others. They explained to me the different rates, told me what came with the rates and gave me the best options. The customer service was excellent.
Hello Venus, thanks so much for your positive review. We're glad that customers like you had a great experience with our agents and we're happy you found the best rate with Freeway.
Reviewed May 13, 2023
I'm very happy that my insurance is $1,500 cheaper being with Freeway. They did their best to find me a very affordable full coverage with everything I wanted included in the policy. I also got roadside and rental.
Hello Andrew, we're happy you found the best rate for your car insurance here with us. Your review means a lot to us. Thank you for choosing Freeway. We look forward to serving you for many years to come!
Reviewed May 12, 2023
It was very convenient to get signed up and get insured with Freeway Insurance. They were very reliable and affordable. Also, their reps were concerned. They were always there to assist me with every question and answer every question I had.
Hi Guadalupe, thank you for the time of providing us with a positive review. Your feedback helps us to improve service for everyone. We're looking forward to your next visit to Freeway.

Reviewed May 12, 2023
LaShaunda ** was very professional and took great care of me from giving quotes to securing the payment. Amazing service! I definitely recommend her and Freeway insurance to provide excellent customer service for your auto insurance needs!
Hello Kenya, thank you for your positive review. We're so happy that LaShaunda helped you to get the best insurance rate. We really appreciate your business with Freeway. Please let us know what we can do for you in the future.
Reviewed April 27, 2023
Freeway Insurance has the full coverage for my vehicle. It has the same deductible. Which surprised me, because the price dropped almost three times. The rep was nice, helped me out, explained everything. So, I'm happy. Freeway said they would mail me the physical card, policy IDs to have in my car. Those are the only things I haven't received. Other than that, I have the emailed one.
Hello Mariela, we're happy you found the best price and service with our agents. We really appreciate your business and helping to share the word about Freeway. We will make sure to mail out the proof of insurance.
Reviewed April 22, 2023
Freeway Insurance is much cheaper and their customer service is great. It didn't even feel like I was getting car insurance. The rep, Taronda, was down-to-earth. I felt there was a friend talking to me.
Hello Shannel, thank you for your positive rating. We're happy you found the best rate with us. We really appreciate your business and helping to share the word about Freeway.
Reviewed April 21, 2023
Freeway is in the class of their own because the guy that helped me did so much to make sure that I got the best possible rates. And I really appreciate it that he took his time. He was really professional and he helped me understand things that I didn't. I liked how the conversation started off and how he was so eager to help. He gave me more than one avenue to go down and a lot of insurance companies don't do that. He was checking it and checking it twice to make sure that he didn't miss anything to make sure that he helped me.
I'm good with the coverage, too. I changed the coverage from one vehicle to another vehicle and it went up. I didn't like that too much, but it was still fair. So, I stuck with it. I would tell my friends that they need to give Freeway a call. They're not trying to price gouge you or rip you off. They don't give false information either. They make sure that you understand everything before you get off the phone and pay what you need to pay.
Hello Rodney, thank you so much for taking the time to provide feedback. We love to know that your experience with Freeway was the best. We look forward to seeing you again soon.
Reviewed April 21, 2023
I talked to the lady on the phone and she made everything easy. She found me a good deal. I wanna talk to her because I wanna add a truck to my policy. I like the coverage. It’s good and not too expensive. I got a good experience with Freeway. I recommended this insurance to my ex-wife to change her insurance because it was too expensive. So, she changed it and she feels good about this insurance.
Hi Alfredo, we're happy you found the best price with us. We really appreciate you being a customer and helping to share the word about us. Freeway is here for you anytime.
Reviewed April 17, 2023
Kate from Freeway did a research for me and she took the time to hear me out and what I was looking for with my needs. She did a broad search and managed to find an insurance carrier that was cheaper and that actually fit my needs and my budget. She took out the time to answer all my questions and she did an awesome job.
Hello Yolanda, thank you for the positive review! We're happy that the agent Kate helped you to get the best price for your car insurance. Freeway is always looking for ways to help you with all your insurance needs. We can’t wait to have you back.
Reviewed April 16, 2023
Jasmine helped me a lot and was patient with everything. She gave me a lot of information. The process was fast. It was a good experience. The coverage is a good amount for what I'm paying for. I feel more secure driving. I would 100% recommend Freeway Insurance.
Hello Gabriela, thank you for the 5-stars review! We're happy you found the best price with Freeway. We really appreciate you being a customer. We’re here for you anytime.
Reviewed April 15, 2023
When I signed up with Freeway, things went perfectly. Their price and coverage are better than the one I had before which was so expensive. I got full coverage from Freeway and I don't have problems with them.
Hello Christopher, thank you for the positive review! We're so happy you found the best rate with Freeway. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Reviewed April 14, 2023
My rep was amazing. She took her time and really helped me. She asked me questions on what was better for me and what I felt more comfortable with. She gave me all my options. A lot of times now, everybody wants to rush and get you off the phone. She could have been doing something else. But I had a really good experience working with her. That was fun and I liked it. We had changed from one insurance to the other and from what I was paying before, I'm paying about the same, but now I have 24-hour roadside. Also, for no tickets or no accidents, they add a certain amount for your deductible. I should have done this a long time ago. I'm happy with everything.
Hi Erica, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Freeway appreciates you!
Reviewed April 13, 2023
I like that their rate is cheaper than other insurance companies. The only thing that I had a problem with is I was told I had full coverage and I was paying for full coverage but then it turned out I don't have full coverage.
Hello Richard, we thank you for the feedback. Customer is top priority here at Freeway and we will look into this. We thank you for being a customer with us.
Reviewed April 13, 2023
I told them that while I was traveling out of town, my hood flipped up and cracked the windshield. I called them to put a claim in but they never called me back. This has been almost going on two weeks. Also, when I was in an accident and I called for roadside assistance, they couldn't even send anybody to get me. I sat there and had to turn around. I work out of state and the sheriff gave me a pass to drive the car back to Vegas. Also, that's 200-some dollars that I'm paying and the warranty doesn't even cover a rental car. I also have a $500 deductible. If I'm gonna be paying a $500 deductible, I need an insurance company that would cover rental.
Even when I called to get my windshield fixed, the shop has never heard of this insurance company. They say, "We only affiliate with the ones that we know, like State Farm, USAA, and all of them type of people.” I don't want this insurance anymore. I'm gonna try to find something different before I have to make another payment.
Hello Ruthie, we apologize to hear about the customer recent experience with our company. Customer Service is highly important for us. Please reach us out at 1-800-960-0036 in order to verify more information. We reviewed your account and we saw you have towing service and also rental discount. We need to provide you with more information on this, please contact us. Thank you for taking the time to provide your feedback. While it is always disappointing to learn that we have fallen short in meet
Reviewed April 6, 2023
Freeway Insurance has good service and does a good job. Regular insurance covers the best it could. Last month I spoke to some lady when I was trying to get my insurance back. She was nice, but the phone got disconnected so I went to the office. And I did paperwork there. I would tell some of my friends to go there to get insurance.
Hello Nestor, thank you for the positive review! We're happy you had a good experience with us and that you were able to get your insurance car. We really appreciate your business and helping to share the word about Freeway.
Reviewed March 25, 2023
I've had Freeway Insurance back in California. They themselves and their price were good to me. They're a lot cheaper. I'm satisfied.
Hello Jose, thank you letting us know that you found the best price with Freeway. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Reviewed March 24, 2023
The rep sounded like she knew what she was talking about, and she helped me out a lot. She helped me find a bundle type of deal to save money on my insurance than what they were offering for my living situation. I like the coverage that I have. I have full coverage, and I appreciate that the roadside assistance came with my plan. I was thinking about getting AAA, but the rep offered the roadside assistance, so I didn't even have to think about it. She also let me know I can call them if I want add something on. Freeway Insurance has good coverage, and they might be able to help if you just look into it.
Hello Mykesha, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Freeway. We look forward to serving you for many years to come!
Reviewed March 16, 2023
Freeway is cheap insurance and the coverage is pretty good.
Hello Nicholas, thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Freeway.
Reviewed March 16, 2023
The rep with Freeway gave good explanation.
Thank you so much for this great 5-star review, Bernadette. We really appreciate your business and helping to share the word about Freeway.
Reviewed March 16, 2023
Freeway has decent rates and good customer service. They helped me through everything with all the questions I had. The rep was able to help me find the right insurance by giving me multiple options. The process was quick and smooth. I referred my friend to Freeway after I got my policy.
Hi Brian, we're so delighted that you rate our service as 5-stars. We love to know that you had the best experience with our service. We look forward to seeing you again soon here at Freeway.
Reviewed March 15, 2023
So far, things have been good with Freeway. My rep is a good help for our family. Their price is better and the amount of coverage is average. That's good.
Hi Sisak, thank you for taking the time to provide a rating. We're happy you found the best deal for your car insurance. Your opinion helps us maintain an excellent standard of service to our customers here at Freeway.
Reviewed March 15, 2023
I'm gonna refer Freeway Insurance. They are the most understanding, very cool like people who actually want to help you get to understand everything and what you're going through that way you can do it, and it's fast. I got this quote from this girl and I had $20 more from another person, but I didn't bother with it. Four months went by and I called her, and she said that the quote was still available. So, I went ahead and got it. She was awesome. I got my license back. It's a lot easier. And knowing that it's an easy payment I could make every month, I could get a car to get myself back to work.
Thank you for this positive rating, Andrew! We will make sure to share this with the store team to let them know to keep up the amazing work. We're always happy to know that our customers have the best deal and customer service. Freeway hopes you'll stop by again soon.
Reviewed March 14, 2023
Freeway Insurance's customer service has been wonderful. The lady who I was directly referred to from Vern did a very effective and efficient job telling me I could not get a broad form insurance and that Nevada law changed for name policies, and we figured out doing the liability. She was very helpful and the process for sending and doing the signature was very efficient. I was very surprised by that. I haven't actually had that efficiency in insurance ever. So, I'm very happy.
Hi Robert, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're so happy to know our agent provided you with the best deal for your car insurance here at Freeway.
Reviewed March 14, 2023
I found Freeway online. It was cheap so I went with them.
Hi Monica, thank you for the review. We're happy you found the best deal for your car insurance. our review means a lot to us. Thank you for choosing Freeway.
Reviewed March 14, 2023
The agent was pretty good. They said what they would and couldn't do. They told me me what was available to me. I've enjoyed the service. I'm secure knowing that I have insurance and that they would be there for me.
Hi Sylvester, thank you so much for taking the time to share your experience at Freeway. We take pride in knowing our customers are happy with their store experience.
Reviewed March 14, 2023
Give Freeway a try. I got the insurance that I needed and the price was good too.
Hello James, we're happy you found the best rate for your car insurance. We really appreciate your business and helping to share the word about Freeway.
Reviewed March 14, 2023
Working with the rep was fantastic. When I went in, she greeted me professionally. She told me that she was on the phone doing something else and that as soon as she got off the phone, she would take care of me. When she did, she asked me what I needed and she kept searching the system until she could find the price I could do. I liked the way she explained the coverage to me professionally and she let it be my choice. She gave me the brochure on how to file a claim. She even gave me the document where I can go for roadside service on a separate contract. Try Freeway and see how you like it.
Thank you for taking the time to share this positive rating, John! This is awesome. We love to know that our agent helped you through all the process to get your car insurance. We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Freeway.
Reviewed March 13, 2023
The person who estimated my insurance was really nice. The insurance has been really good so far. I recently got into an accident and they have explained to me the steps I should take. It's very helpful.
Hello Satomi, thank you so much for taking the time to leave an excellent rating. We really appreciate your business and we love to know that you found the best rate for your car insurance. Please let Freeway knows what we can do for you in the future.
Reviewed March 12, 2023
Signing up was easy. Definitely go with Freeway.
Hello Michael, we're so grateful for your 5-star review. We will share this with the store team to let them know to keep up the amazing work. Freeway appreciates you!
Reviewed March 12, 2023
The coverage is a good deal. It was a reasonable price that I paid. But I had one guy call me and he wasn't listening or understanding what I was saying. He said, "Oh, we gotta report you." I told him that I couldn't pay on my insurance at the moment because I was out of town. I won't be back in town until next week. But he still said, "Well, I'mma report you." I asked him, "How can you report me? I'm telling you that I'm not at home to be able to put money on my card." It's on auto-dock and I haven't got paid. Other than that, I had a good experience with Freeway.
Hello Shirley, first of all we’re really sorry to hear about your recent experience with our company. Customer Service is highly important for us; this isn’t the kind of experience we want our customers to have. We will verify this with the customer service department. We also thank you for the positive review. We really appreciate you as a customer and Freeway is here for you anytime!
Reviewed March 11, 2023
Freeway Insurance gave me this quote that I was satisfied with. A price that I was able to afford.
Hello Oscar, thank you so much for taking the time to leave an excellent rating. We really appreciate your business and we love to know you found the best rate with Freeway.
Reviewed March 10, 2023
When I went to the Freeway Insurance office, they made it easy. My payment went down. It was helpful. I highly recommend them.
Hello Emilie, we're incredibly grateful that you took the time out to leave us a 5-Star review. We look forward to seeing you again soon here at Freeway.
Reviewed March 9, 2023
I like the quote Freeway Insurance gave me for the insurance on my vehicle. They are prompt. When I call, I'm put on hold for a few minutes which is not long. They come on and find out what I need. I couldn't ask for better service.
Bonnie, thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Freeway.
Reviewed March 8, 2023
I love Freeway. It's one of my best insurance. I love the quote that they give me and the payments. Unfortunately, one of my cars had broken down so I was unable to continue my service with them but if I were to ever get another car, I'd definitely go back with Freeway.
Hello Ciara, we're sorry for the problem of your vehicle but we're happy that Freeway left a good impression on you. We really appreciate you being a customer. We’re here for you anytime.
Reviewed March 1, 2023
Setting up my insurance was amazing. It was quick and easy. Their rep Alejandra answered all my questions. I told her I needed to call her back 'cause I never really had to get insurance and stuff, so I want to talk to my mom about it and she was understanding. Freeway works for me. I would highly recommend anybody to go to them.
Hello Crystal, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Freeway.
Reviewed Feb. 28, 2023
I recommend Freeway Insurance. Signing on was quick and easy. I had a bit of fun doing it.
Hello Steven, thank you so much for taking the time to share your experience at Freeway. We take pride in knowing our customers are happy with their store experience.
Reviewed Feb. 28, 2023
Everything is really good with Freeway Insurance as of now. The girl there that was attending me was very helpful and kind. She did her best and gave me the best price out there. But I didn't like that I had to pay a fee to start up then in another couple of weeks pay another 100.
Thank you for the positive review, Veronica! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Freeway appreciates you!
Reviewed Feb. 28, 2023
I like Freeway's customer service and the way they were breaking everything down. They helped me find a better policy for me to have good insurance. So far, so good.
Hello Rafael, thank you for the 5-stars review! We're happy you found the best service and price at Freeway. We appreciate your business with us. Have a nice day!
Reviewed Feb. 25, 2023
The rep with Freeway was very engaging. She made sure that all my needs were satisfied. If I feel the need to add something else, then I'll call and add. What I hate the most is waste my time on the phone trying to get things done. But in this case, it was different. The experience was quick.
Hello Kossi, thank you for sharing your experience with Freeway. Customer Satisfaction is our top priority here at Freeway and we look forward to finding better ways to serve you. Have a great day!
Reviewed Feb. 25, 2023
My rep was really amazing and she referred my questions. She speaks Spanish, so it's really good. I've been with the insurance since last month and everything is good.
Thank you for the 5-stars review, Hector! You will always have bilingual agents in our offices. Your feedback helps Freeway to improve service for everyone. Have a nice day!
Reviewed Feb. 24, 2023
They gave me a good deal and the customer service team was good as well. They were straight to the point. They told me how it was and what they got to offer.
Hello Emilio, thank you for the positive review. We're happy to know you found the best price with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed Feb. 23, 2023
The lady that helped me made the process easy for me. She searched for a good plan and she took her time. She didn't rush me. I'm very happy for what I'm going to pay because it's pretty simple for me. It's $90 for two cars. I don't have a license and I've been to other places where they won't deal with me. I am working on a license and Freeway helped me find somebody that would cover me. They were great.
Thank you so much for this great 5-star review, Leonard. We really appreciate your business and helping to share the word about Freeway.
Reviewed Feb. 22, 2023
They sent my information to my email. But I would like to stop in one of the closest Freeway to me and have an insurance card. I don't want to keep going through my email and looking at my phone for it. I want to be able to have it in my possession. But so far, so good.
Hi Thy'rell, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. We Look forward to seeing you again at Freeway.
Reviewed Feb. 17, 2023
The insurance agent was nice. He made it where it was cheaper than it was supposed to be originally.
Thank you for your positive review, Kolby! We're happy you found the best price for your car insurance. Thank you for choosing Freeway!

Reviewed Feb. 15, 2023
SCAM. RUN!!! If I could give them a 0 I would. All I can say is run. They ask for your credit card to give you a quote. They start a policy without my permission. I never ask for a policy with this company. My sale rep was Oliver **. He is a scam. The insurance companies they use or scam working with them. I would never use them on their insurance companies “Gainsco” because they would not pay for your claims..
Hello Sandra, we're sorry to hear about the negative experience. Customer is always the top priority for Freeway. Could you please give us a call at 1-800-960-0036 at your earliest convenience? We want to verify the situation with your claim. We look forward to speak with you and resolve this matter.
Reviewed Jan. 10, 2023
Freeway Insurance makes it easy. I can do everything online. The reps gave me exactly what I needed and it was excellent dealing with them.
Hi Jessie, thank you for the positive review! We're glad that you found the best price for your car insurance. This help us to keep growing and proving the best service. Have a nice day!
Reviewed Jan. 10, 2023
I'm happy with Freeway. Their customer service rep was very good.
Hello Ignacio, thank you so much for your 5-star review! We're so glad your experience with Freeway was good. We really appreciate you as a customer and we're here for you anytime!
Reviewed Jan. 10, 2023
I transacted with a rep from Freeway Insurance over the phone. It was good and quick. The cost is also very good.
Thank you for your review, Lisa! We love to know the process to get your car insurance was easy and smooth with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed Dec. 20, 2022
Freeway has met my standard. The guy who helped me was very helpful and respectful. He did his thing and gave me the price I was looking for. I definitely want to do business with him later on in the future if I had more vehicles with Freeway.
Hello Alba, thank you for your positive review. We love to know you found the best price for your car insurance. Freeway appreciates you!
Reviewed Dec. 16, 2022
Freeway is $8 cheaper that my previous insurance. However, I sold my place so I don't have a place. We're staying at hotels or at friends' or at my sister's. They said they were gonna cancel. When they let me know, they were nice. My insurance is good till the 20th. I need to come up with an address. I got my sister's address so I can stay there and get my mail there.
Hello Adan, thank you for sharing your positive experience with us. We love to know that you received the best rate and service for your car insurance! Freeway is always looking to help you find better solutions. Have a great Day!
Reviewed Dec. 7, 2022
It was really comfortable the way they treated me, and I got the insurance that I needed. The policy is better than what I was paying before. So it was real good.
Hello Francisco, thank you so much for your 5-star review! We're so glad you found the best service with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed Dec. 4, 2022
The process was smooth sailing. It's full coverage which is exactly what I need for a reasonable price.
Thank you for your positive review, Sergio. We love to know you found a good price with Freeway. Remember Freeway is always there to help you with your insurance needs. Enjoy the rest of your day!
Reviewed Dec. 3, 2022
The rep was sweet. There were two people that helped me. Talking to my insurance company, Freeway is way up there.
Hello Joseph, thank you for sharing your experience with us today. Remember Freeway is always there to help you with your insurance needs. Enjoy the rest of your day!
Reviewed Dec. 2, 2022
I like the way Freeway Insurance handles everything. The lady that gave me the quotes was very friendly. The coverage is very good.
Thank you for your positive rating, Oscar. Customer Satisfaction is our top priority here at Freeway and we look forward to finding better ways to serve you. Have a great day!
Reviewed Dec. 1, 2022
I like the cost and the service with Freeway. They are quick and responsive. Everything is perfect.
Hello Henry, thank you for sharing your personal experience with Freeway. This help us to enforce our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Reviewed Nov. 26, 2022
I don't want to get pulled over without insurance and go to prison. My experience with Freeway has been good. They’re nice and quick doing my insurance and paperwork. I appreciate that because another company was mean to me. They were also slow and stupid.
Hello Steve, we love to know of your positive experience with us. Freeway Insurance is always looking to help you find better solutions. Have a great day!
Reviewed Nov. 25, 2022
I've been with Freeway Insurance for a couple of years I'm very happy with them. I have Progressive through them. I would highly recommend Freeway to my family members.
Hello Edvin, seeing that you had a 5-Star experience with Freeway is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come!
Reviewed Nov. 24, 2022
The lady that I talked to to activate my account with Freeway and sign me up was amazing. She went over and beyond. When I called back, the gentleman that answered said they were busy and would call me back. Two hours went by and I never got a callback. I ended up calling back and that guy said, "Hold on." I ended up wondering, "If I'm supposed to pay my insurance, why aren't you calling me?" After those two men, they finally got me with someone and that guy was amazing. He took my insurance and went over and beyond. The guy that I paid my insurance to last month was amazing too.
Hello Kimberly, we are happy to know positive comments about your experience with our agent. Customer Satisfaction is our top priority and this gives us the peace of mind knowing Freeway is providing quality service. Enjoy your day!
Reviewed Nov. 23, 2022
I had an outstanding experience with Freeway. They were very friendly and understanding. If you don't have all of your money, they make arrangements for you to pay the rest. Their coverage is also very reasonable. I started my daughter on this insurance.
Hello Suvirgie, we are glad to know you received the best customer service with Freeway. We love to know our agents provided you with the best rate for your car insurance. We’re here for you anytime.
Reviewed Nov. 22, 2022
I like the coverage. Freeway is good.
Hello Makhael, thank you so much for your 5-star review! We really appreciate you as a customer and we're here for you anytime!
Reviewed Nov. 18, 2022
They were very nice and polite. My signup experience was good and fast. I also like the coverage provided.
Hello Christine, thank you so much for your positive review! We're so glad you found the best service with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed Nov. 15, 2022
Freeway Insurance has been great so far. They have excellent customer service and what they’re doing is a good thing. They should keep it up. The rate is very reasonable and my agent is awesome.
Thank you Christopher! Your words lifted our spirits today. We love to know you received the best service and rate for your car insurance. We're glad you stay with Freeway. Have a nice day!
Reviewed Nov. 14, 2022
The rep was very helpful and looked up several options for me. She explained everything and it was self-explanatory. But she offered her contact information if I had any other additional questions or concern. People should try Freeway. It's fairly easy. They look out for what's best for you.
Hello Laquita, thank you for your positive review. Our staff works hard to give you the best experience and rate for your car insurance. We look forward to see you again, and have a nice day!
Reviewed Nov. 13, 2022
The girl that I dealt with was awesome and Freeway has a fair price. I had nothing but positive things both times I've had the insurance. They accept non-perfect people and don’t like to hold things over people’s heads.
Hi Johnny, it's lovely to read your kind words of appreciation of our team here a Freeway. Thank you for choosing us. We hope to see you again soon!
Reviewed Nov. 12, 2022
Freeway had a better deal than my insurance provider before. Dealing with the reps was great and I got everything I needed.
Hello William, thank you for your kind words. It helps us to continue doing our best to make sure every customer's experience is positive. Thanks again, and have a wonderful day!
Reviewed Nov. 11, 2022
The customer service rep was good. I don’t have a car though and I just have the insurance with Freeway on myself right now. It helped me to get my license.
Hi Samuel, thank you for letting us know that you received a great service with Freeway. It means so much to us when our customers appreciate the hard work! Have a wonderful day!
Reviewed Nov. 10, 2022
The rep from Freeway was a very nice lady in Tucson. I said, “I hope the down payment isn't too much.” She was, “No. I just need $70 something.” I'm really shocked I found an insurance company that is way cheaper than everyone else. So, I'm very happy. I really liked the woman that helped me. I really liked her. Customer service was great. It's been a very good experience.
Hello Mason, thank you for sharing your positive experience with us. We love to know that you received the best rate and service for your car insurance! We thrive to better our customers' experience and Freeway is always looking to help you find better solutions. Have a great Day!
Reviewed Nov. 9, 2022
When I got the lady from Freeway, it was like she went through everything so smoothly. So, I was like, “No disrespect, but is this a scam? Do I get the wrong number? Can you verify?” She went through the whole thing and said she could send me an email to confirm. She got through the history and how the company was switched over. My experience has been good. I asked, “Well, how do I know my payments?” The lady was like, “We'll send friendly reminders. We're not trying to harass you at the same time, but we can let you know.” Even the finance company that I got my car through verified that Freeway is a legit company.
Hi Norescia, it gives us much pleasure to know that you've chosen to stay with Freeway. Our staff works hard every day to give you the best experience and provide you with the best rate for your car insurance. Thank you again, and have a great day!
Reviewed Nov. 8, 2022
When I called Freeway, the person who helped me was very helpful, straight to the point, and quick. The process was easy and being that I work from home, it took some time, but not as much as back and forth with the other provider who was requesting all these different documents from me. I was only going to insure one car with Freeway and I ended up insuring both cars. Financially, it was a good deal.
Hi Evelyn, we're grateful that you took the time out of your day to share your positive experience with Freeway. Your kind word encourage us to continue doing our best to make sure you have the best rate for your car insurance! Thanks again, and have a wonderful day!
Reviewed Nov. 7, 2022
The representative who helped me sign up with Freeway was very kind. I like it. Everything is okay.
Hi Elizabeth, thank you for your positive feedback. It helps us continue to improve and provide the best possible service to customers like you! Have a great day!
Reviewed Nov. 6, 2022
I would recommend Freeway. I just joined it but I like it. They have lower rates and it’s comfortable. The young lady didn't pressure me to get insurance and the service was excellent.
Hello Pandora, thank you for taking the time to share your feedback with Freeway Insurance. We're glad that our team provided you with the best rate for your car insurance. We look forward to serving you!
Reviewed Nov. 5, 2022
The lady I spoke with at Freeway was very informative and I didn't have any problems with customer service.
Hello Cheryl, we're happy to hear you had a great experience with Freeway Insurance. Our team works very hard to keep our customers happy. Have a wonderful day!
Reviewed Nov. 4, 2022
The rep was good as well as the experience with Freeway.
Hello Ashley, thank you for your positive review. We love to know you received the best service and this helps us improve every day. Have a nice day!
Reviewed Nov. 3, 2022
I love how Freeway Insurance insured me without a license. The amount of coverage is fair. They said it would go down if I get my license. Everything was great and cool. I have a car three years later and I went back to them because they are respectful and they helped me out. They’re the best company I've ever had.
Hello Charles, thank you for taking the time to let us know of your experience with Freeway Insurance. Customer satisfaction is our top priority and we look forward to continue conducting business with you in the future!
Reviewed Oct. 5, 2022
Both my cars are covered, and the rep was helpful, communicative, and answered my questions. I'm satisfied and I will recommend Freeway Insurance.
Hello Rodolfo, thank you for sharing a review of your recent experience. Our team here at Freeway is committed to providing high-quality customer service. We hope you’ll visit us again soon.
Reviewed Sept. 21, 2022
The rep did good advertising. The insurance is very valuable.
Hello Elba, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. Freeway appreciates you!
Reviewed Sept. 20, 2022
I'm satisfied with the coverage. Everything has been good, and I felt comfortable with the agents. They responded quickly.
Hello Chyna, thank you for choosing us for our service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Freeway in the near future.
Reviewed Sept. 16, 2022
Freeway's customer service was great.
Hello Traci, thank you for taking a moment to share your experience at Freeway. We are happy you had a positive experience. We look forward to welcoming you back again soon.
Reviewed Sept. 4, 2022
The rep that I dealt with was very helpful. She gave me all the information I needed. I had Freeway before but I haven't driven in two years due to a stroke. Now that I'm able to drive, I went back to them because I liked their service. I was a little scared. But the rep gave me information on what to do. She told me what full coverage covered and liability so then I went ahead and I got the full coverage. Everything's been great.
Hello Amal, thank you for choosing us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Freeway in the near future.
Reviewed Sept. 3, 2022
Freeway is better compared to others. I had a good interaction with their customer service rep.
Hello Margarita, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Freeway appreciates you!
Reviewed Sept. 2, 2022
They were pretty nice to us. They got us the same day insurance and they started us with Progressive. So, we've been pretty happy. The only problem I had with the customer service part was that I didn't realize they had different offices everywhere. So I kept getting a call from each office saying that I didn't finish the application. I said, “Look, I just got done talking to this lady. And I did already. We already got the insurance.” But they said, “No, no, no. Our records show you don't.” Then I told them that we already did. But everything else was pretty fine.
Hello Sheri, we are glad to know our agents provided the best customer service. We really appreciate you being a customer and helping to share the word about us Freeway. We’re here for you anytime.
Reviewed Sept. 1, 2022
Freeway is way better and a lot cheaper than the company I had before. They're efficient, too. The customer service reps were really good. They hooked me up very fast.
Hello Bryan, thank you for sharing your positive experience with us. We love to know that you received the best rate and service for your car insurance! Freeway is always looking to help you find better solutions. Have a great day!
Reviewed Aug. 31, 2022
I like Freeway's price and their rep was very good.
Hello Arturo, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed Aug. 27, 2022
The system was down when I posted. A negative review. However the Agent at 71 Street was very professional and helpful. She made sure that I totally understood the past problem. And took care of it immediately.
Hello Glorydean, thank you for sharing your experience with our agent at the 71 street. Customer Satisfaction is our top priority here at Freeway and we look forward to finding better ways to serve you. Have a great day!
Reviewed Aug. 19, 2022
They've charged me quite a bit, then they charged me another $70-some on top of that. I'm a senior with a good driving record and haven't had any tickets in 10 years. My insurance should be quite a bit cheaper. I've been thinking about checking into some different insurance.
Please email us or call us so we can improve your situation.
Reviewed Aug. 18, 2022
We had a policy with Camper Insurance and they went out of business. We then joined the insurance with Freeway. It's really nice and it has an affordable rate. This is $95 a month.
Hello Larry, thank you for sharing your personal experience with us. We love to know that you received the best rate and service for your car insurance! Freeway is always looking to help you find better solutions. Enjoy your day!
Reviewed Aug. 17, 2022
I'm happy with the cost and quality of the service. We had great customer service with them.
Hello Clodoaldo, thank you so much for your 5-star review! We're so glad you found the best service with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed Aug. 16, 2022
Kelly from Freeway called me and I learned that they had an office in Broadway Palomar. I went there and started the process. There's an agent there named Alma who's very accommodating. She tried to get the best insurance plan for me and my son. I've been a regular customer ever since. In 2021, someone crashed my son's car and I filed a claim. An agreement was made and my son was able to claim 15,000 something. He bought another car so it was good.
Hello Eleanor, thank you for sharing your positive experience. We are happy to have agents like Kelly with great customer service making our customers feel right at home. Customer Satisfaction is our top priority here at Freeway and we could not do it without your support. Have a great day!
Reviewed Aug. 11, 2022
Their professionalism is really good. They go out of their way to make sure you get insurance and prices that meet your standards. I'm very satisfied with Freeway.
Hello Lahoma, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed Aug. 6, 2022
In order to get my license out of suspension, Freeway Insurance was the only one who could come through for me. This is a one year thing I've been going through. Freeway worked with me and I know I was a headache. I was to the point of cursing people. I was done. But they held their patience with me and they worked with me.
Barbara researched, checked and worked with me. We had to go back and forth. Virginia was rejecting my insurance, and she would go in and redo it. It would be rejected again and she would go in and up it more. I had to wind up getting 50,000, 100,000, $25,000 coverage. And she started me at the basic. She tried, but they didn't expect it. So, we worked stuff until she gave me an insurance that they had no problem accepting, and it was a journey. Freeway backed my declaration paid to DMV. They just notified me that everything was good. Freeway came through. I’ve been grateful.
Hello Patrica, thank you for sharing your personal experience you had with us. This help us Freeway to enforce our customer service procedures as well as learn new ways to make the process easy for you. Customer Satisfaction is our top priority. Have a great day!
Reviewed Aug. 5, 2022
I liked the knowledge Freeway Insurance had, the information that I needed, and the speed. I don't drive much, so it was the best for what I needed. This is my fourth policy with them. This one was awesome, because they automatically take my payments out of my thing. With the other policy, I had to keep calling every month to pay it. And sometimes, I forget my day. So, I'm supposedly set up autopay. If I didn't, they let me know, so I could figure out what I can do. As long as they have a website, I should have no problem. I'm happy with my insurance.
Hello William, thank you for sharing your positive experience. Customer Satisfaction is our top priority here at Freeway and we look forward to finding better ways to serve you. Have a great day! Have a great day!
Reviewed Aug. 4, 2022
I liked the price. It's exactly like that in the commercial. Freeway works with the different companies, but they found the right company, especially my policy is commercial, to work with me with a better price.
Hello Daniel, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Freeway! We’re here for you anytime!
Reviewed Aug. 3, 2022
Everybody was amazing. Great customer service. Freeway Insurance even gave me a discount. The last time I checked for insurance, it would cost me over $150 a month, and Freeway was able to give it to me for only 49.99. So, I went with it. Right when I heard that price, I said, “Sign me up.” Probably the best and easiest call I've ever done regarding insurance.
Hello Jesse, thank you for sharing your positive experience with We love to know that you received the best rate and service for your car insurance! We really appreciate you as a customer and we're here for you anytime!
Reviewed Aug. 2, 2022
The agent I spoke with was very friendly. Freeway shops your rates to make sure that you have the lowest rate and I really appreciate that.
Hello Lateef, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. We love to hear of your positive experience! We really appreciate you as a customer and we're here for you anytime!
Reviewed July 31, 2022
The Freeway rep I worked with did a good job.
Hello Tasha, thank you for taking the time to provide a positive rating. Your opinion is valued greatly and it helps us Freeway maintain an excellent standard of service to our customers.
Reviewed July 30, 2022
Freeway is a good company. They have good customer service and good coverage.
Hello Eduardo, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed July 29, 2022
They were great when I was setting up my insurance. They did it quickly and with no hesitation. Good communication, too. Everything went smoothly. But it's overpriced. It's over a thousand.
Hello Jerry, thank you so much for this great positive review. We really appreciate your business and the feedback you are providing. This help us Freeway to enforce our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Reviewed July 28, 2022
My concerns were handled by Freeway to the best of my knowledge. They answered all my questions and they put my worries at ease. My main focus was that it would cover my son because he was a first-time driver. It covered and my insurance also did not go as skyrocket as it would have any other insurance. Their coverage is also reasonable.
Hello Claudia, thank you for sharing your positive experience. Customer Satisfaction is our top priority here at Freeway and we look forward to finding better ways to serve you Have a great day!
Reviewed July 27, 2022
The Freeway agent that I had when I was setting up the insurance itself was very good. He was really patient with me and was very resourceful. He even called me back several times to make sure that I was going to be able to get the insurance. The process was very easy and super simple. When I was on the phone with my agent, he was able to give me a quote within the same phone call, and the phone call wasn't more than 20 minutes. Because of the situation that I was in, he was able to help me out too to be able to get a fee taken off so that I was able to afford my plan and I was able to get right into it.
Hello Christian, thank you so much for taking the time to provide a feedback. We are delighted that you rate our service as 5 Star and that you received the best price for your car insurance. Freeway looks forward to seeing you again soon. Have a wonderful day!
Reviewed June 22, 2022
The agent that was helping me was very nice and they set up my account super quick and easy. Everything seems pretty good.
Hello Jennifer, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 13, 2022
I was told that I can not pay in advance, make double payments, use auto pay or anything to make this a bit more convenient. She actually told me that if the rates are raised mid month my policy would be cancelled affecting the sr22 filing. What kind of silliness is that. I called a week in advance to pay the second month and was told I had to wait until it's just 2 or 3 days before it is due. It just seems like the way this is run they call themselves running a tight ship but I find it feels like a slipshod barely staying afloat kind of business. No confidence in this business AT ALL.
Hello Shannon, thank you so much for your 3-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 13, 2022
It took time going through several documents to find the correct phone number to call. All taking place near the accident scene. This took much valuable time from the victim, my wife from getting to the hospital to be seen and evaluated for her back and associated injuries.
Hello Joseph, we are very sorry to hear about the negative experience you had at Freeway Insurance. Customer service is our top priority, and we wish to immediately address the matter accordingly. In order for us to assist you in finding a satisfying solution and ensure that your concerns are resolved, we will need your policy and contact information. Please provide us with your full name, the best number and time to reach you. We appreciate your time and look forward to hearing from you soon!
Reviewed June 13, 2022
Freeway has the best plan and their reps are excellent. The explained everything to me.
Hello Francisco, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 12, 2022
Freeway's reps helped with all my questions and were very friendly. Also, the pricing was great.
Hello Isabella, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 11, 2022
I started the process online, then I received a phone call in order to finish it and I spoke to a woman who was very helpful. I was having some technical difficulties with scanning the paperwork and being able to sign it, and she was patient with me. She was able to figure out how to finish the process too. She resent it, and we were able to complete the paperwork that day. She helped me process everything, and I got my insurance that same day. I really appreciated that. Also, Freeway Insurance is better than my previous provider.
Hello Lacey, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 10, 2022
Freeway Insurance was the cheapest one, so I went with them. The rep knew everything. She asked me if I wanted a $500 deductible or $1,000 deductible, and if I wanted rental or towing. I told her to sign me up for everything because I needed everything. Excellent customer service. I got everything that I wanted.
Hello Susana, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 9, 2022
I like my experience with Freeway Insurance so far. The price that I got with them is the best that I've encountered. Also, their reps were pleasant. They answered all my questions. I have to have an SR-22, so I had them check a couple of different rates, and they were very helpful. I'm very pleased with the service. And I'm glad that they are here.
Hello Heather, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 8, 2022
I used Progressive, but they were too expensive. Freeway is way cheaper. The reps were knowledgeable and it was very quick to get the policy started. I just had to pay the first month.
Hello Adrian, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 7, 2022
I work in Cove and there’s a place right up the road where I go to every time to pay the insurance. It’s not even five minutes up the road from when I get off work. There’s also been a few times when I called a number and paid it. The bill would come in the mail and there’s a number on there. I can call it with a debit card, but they charge a bit more. I've had no issues with each one of the ladies that I go to to pay the insurance, or even when I call the number and pay it. The only bad thing about Freeway Insurance is if I go to add something on and I get a quote, I need to do it that day. It’s crazy.
Three days before I got my new pickup, I got a quote of how much it would be to add the insurance on and take the other one off another truck that I sold and traded in. Three days later, I went in, thinking it was the same amount, and it was close to $50 more. I was told that it fluctuates every day. Today, I can call them, get a quote, give them a VIN number and say, “Okay, this is what I bought, and I want to add it. But I’m not gonna add it until tomorrow. I need a quote of what it’s gonna be.” They’ll give me a quote and say, “Okay, it’s gonna be this much. But tomorrow, it could change.” The amount may be lower or higher, and it makes no sense.
Hello Glenn, thank you so much for your 5-star review! Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime! Freeway appreciates the feedback and please email us if you need assistance regarding a change.
Reviewed June 6, 2022
I needed liability and something quick, easy, standard, and least expensive, and Freeway Insurance was the one that did it for me. I did everything online, then I called them after I finished to make sure that everything was in order. I needed ID cards, and I waited 10 minutes, which was nothing. It was really simple, and the bonus is there's a local office in town. Overall, everything was fantastic, and it was so much better. Also, everything was sent online, which was very convenient. My packet was very readable too. I'm very happy.
Hello Tammy, thank you so much for your 5-star review! We really appreciate you being a customer and helping to share the word about us. Freeway is always here for you and we love hearing about your experience. Thank you for sharing!
Reviewed June 5, 2022
Hector and Maria Elena from Freeway Insurance were very professional, polite, and knowledgeable. Hector was the agent who took care of me, while Maria Elena was the lady before him. They were so excellent, which is why I choose Freeway.
Hello Edwin, thank you so much for your 5-star review! Thanks for helping spread the word about Freeway and let us know of your experience with Hector and Maria. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 4, 2022
The initial call was very positive and the agent was great. I was impressed with his skill and knowledge.
Hello Dezeri, thank you so much for your 5-star review! Freeway is always here for you and we love hearing about your experience. Thank you for sharing!
Reviewed June 3, 2022
I had Freeway before, and I stayed with them because they were reasonable with their prices. The plan options are also good, and customer service was really good as well. The rep helped me right away.
Hello Ashley, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 2, 2022
The customer service guy was real good in telling me the different prices. He was very helpful, and overall, I liked the prices. I got a lot of bills and I was looking for a cheap price, so it was convenient. I've only been with Freeway Insurance for a bit, but the service has been fine.
Hello Brenda, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed June 1, 2022
The rep walked me through everything. He explained everything. He was real good about it. I feel great about the coverage. I wish it could be cheaper, but I know it can't be. It is what it is.
Hello Robert, thank you so much for your 5-star review! Freeway is always here for you and we love hearing about your experience. Thank you for sharing!
Reviewed May 31, 2022
The experience was good when I signed up. It went through, and every person I encountered through the way was very to the point, courteous, professional, and knowledgeable. They did a good job. The coverage also fit what I need, and the service has been fine so far.
Hello Brandon, thank you so much for your 5-star review! Freeway is always here for you and we love hearing about your experience. We will share this with the team to let them know to keep up the amazing work!
Reviewed May 30, 2022
Van our agent helped us a lot and was so professional. He came up with the most affordable quote according to our needs. Everything was set up online. This is a legit agency based in Fresno CA. Low cost with the basic coverage.
Hello Don, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 30, 2022
It was a very easy, efficient and smooth process, which took me 15 minutes, and the coverage is great. It meets my needs. If somebody asked me and said they were looking for insurance, I'd recommend Freeway Insurance.
Hello Ronald, thank you so much for your 5-star review! Freeway is always here for you and we love hearing about your experience. Thank you for sharing!
Reviewed May 29, 2022
Freeway Insurance is cheaper than State Farm, and the signup process was so easy. It didn’t even take me 30 minutes. I love the reps. Also, I got full coverage, and I'm good with it.
Hello Gybraham, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. We will share this with the store team to let them know to keep up the amazing work. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 28, 2022
My experience was good. It wasn't easy to find me a quote within my budget, especially within my area since there's a lot of accidents, but the rep was very patient and got me what I needed.
Hello Jarette, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 27, 2022
Great service representative was very helpful of my needs. He gave me many opportunities to ask question and that gave me the different quotes that were available to me and explained each one, it really helped me. Thank you again for the great service.
Hello Mark, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 27, 2022
I added a vehicle for liability along with full coverage on my current vehicle, still saved me $50 dollars a month, than my current provider! Person I spoke with was friendly and informative! I did recommend it to my friends!
Hello Lauren, thank you so much for your 4-star review! We're so glad you found the best price with Freeway. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 27, 2022
The rep helped me into what I needed at the time being, and he was good. I'm always great with Freeway Insurance. I had them in the past too, and I already recommended them to people.
Hello Sebastian, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Freeway is always here for you and we love hearing about your experience. Thank you for sharing!
Reviewed May 26, 2022
The rep was really helpful. The coverage is working. I appreciate them letting me pay what I had to pay and let me pay the rest later on and shoot my paperwork through.
Hello Jeremy, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 24, 2022
I've been with Freeway Insurance for about six years now and I'm very satisfied. I come across a lot of good agents that are willing to help me in everything. They have good price ranges and they give you a lot of options. They try to find what's the best rate and policy that works with your budget.
Hello Danielle, thank you so much for your 5-star review! Freeway is always here for you and we love hearing about your experience throughout all these years! Thank you for sharing!
Reviewed May 21, 2022
I'm good with how Freeway Insurance treated me. The reps did a good job.
Hello Magdalena, thank you so much for your 5-star review! We're so glad you found the best offer with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 19, 2022
Freeway was convenient and their price is within my price range. The coverage was great. I like it.
Hello Tasha, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 14, 2022
The agent that helped me was amazing. She answered all of my questions and was able to get my policy started right away. She made sure that I received all of the discounts that I was eligible for. This was one of the best customer service experiences I have had with an insurance company in a very long time.
Hello Eric, thank you so much for your 5-star review! We love hearing about how Freeway helped you find the best price for car insurance. We also appreciate the time you took to let us know about your excellent experience. Have a wonderful day!
Reviewed May 12, 2022
They give me really good prices. I'm happy because when I need something about the auto insurance, I receive the help with Freeway. The rep was explained all the points. He was perfect. They could have more employees like him.
Hello Jose, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 11, 2022
Setting up my service was better than everything else I had. The rep had the patience to find the right coverage for me. Everybody else was not affordable. He went out of his way to find me something affordable.
Hello Cedric, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Freeway is always here for you and we love hearing about your experience. Thank you for sharing!
Reviewed May 10, 2022
We've had Freeway for 13 years, but we've been off and on with them. The coverage, we definitely like the price range. It works with our liability insurance. So, that's why we always go with them. Also, their friendly customer service is great. I like Freeway very much.
Hello Christina, we are so grateful for your 5-star review. Thanks for sharing your experience with us over all these years! Freeway appreciates you and we are happy to have you as customer. Have a nice day!
Reviewed May 8, 2022
The agent was very friendly. Freeway Insurance offered a general coverage. It was in the price range of everybody else, but a bit less.
Hello Constantinos, thank you so much for your 5-star review! We're so glad you found the best price with Freeway. Thanks for helping spread the word about us. We really appreciate you as a customer and we're here for you anytime!
Reviewed May 7, 2022
Nyasia Christina ** was knowledgeable about her product and pleasant to speak with. I would rate her a ten if you were my employee and we would refer her company to a friend. Thank you very much. Have a great day. My experience was great. Thank you.
Hello DeWayne, thank you so much for your 5-star review! We love to hear from our customers. Freeway appreciates the time you took to let us know about your experience with Nyasia. We will let the office know about her excellent assistance. Have a nice day!
Freeway Insurance Company Information
- Company Name:
- Freeway Insurance
- Website:
- www.freeway.com
