Fred Loya Reviews

On March 3, 2012, a person who was insured with Fred Loya at that time hit my car and totaled it and the other car. Since then, the insurance has been playing me around. I want to file a complaint. Fred Loya insurance is refusing to pay me for the total damages.

On September 2010, my daughter and I were rear-ended by a policy holder with Fred Loya Insurance Company. My daughter was taken by the ambulance to the hospital and I followed. There was a police report that stated that the woman who hit us was completely at fault and was an unsafe driver. I filed a claim with my insurance company and they paid for the rental car and my car damages, however, there was no medical coverage. Fred Loya has refused to pay the medical bills or my loss of wages, and all proof has been documented and sent to them. There is now over $5k in medical bills on my credit. They will not respond.

I cancelled my insurance policy with Fred Loya insurance five days after I began it. Policy #72-637920819 due to that fact I no longer have the car. The represented stated that it would be a $50.00 cancellation fee minus the daily cost of insurance. I paid $151.00 for my policy with me only had car insurance coverage for 5 days. I was expecting to receive a refund of $75.00. After three weeks of waiting I received a refund of only $20.10! This is not what I was told in person at the office. This is robbery and unfair. Fred Loya stole $121.00 of my money and I never received any services other than 5 days of car insurance coverage. Not fair! Customer call center was extremely not helpful.