Faye Travel Insurance Reviews

It was very comforting knowing I was covered in every aspect of my journey from the beginning to the end. I was very pleased and thankful everything went ok. I'll will be using you again. Thank you for your service.

It was easy to get the coverage we needed, with higher coverage amounts at less cost. Felt assured that if something did happen on our trip, it would be covered. Will definitely use Faye Travel Insurance on our next trip.

I was traveling to Mexico. I didn't have to use it (good thing), it was purchased for peace of mind. Process quick and easy, not the cheapest one. Travel insurance at the age of 60 and above is a necessary evil, so you pick whatever you can afford.

I am Still waiting for decision on my claim from my wife’s hospital visit on our Mexico trip. Put in over a week ago now back in USA and costs are hitting my credit card. I hoped for better service than this.

I am 66 yrs old and I have heart issues. I was looking for travel medical insurance while traveling for 2 weeks in Italy. My internet research turned me on to FAYE. The cost was reasonable based on the potential unexpected medical cost of treatment in Italy and evacuation to the US which could easily exceed $1000k. Thank God I did not have to use the insurance but it was comforting to know it was there. If I decide to travel outside the UA again, I will surely return to FAYE.

I was lucky I did not have to use your insurance, but I felt comfortable knowing I have it with all the challenges and travel today. It was easy to sign up and I felt it was a good value for the money. I will use it again in the future.

I appreciate the personal touch. Providing direct contact numbers and emails in the event of a claim would be helpful. Trip was without incident and went smoothly. Weather held the potential of trip interruption and I had peace of mind with the policy.

If I could rate this company zero I would. My partner is pregnant. When she called Faye to say we can't travel due to the pregnancy the representative said, "No problem. Get a doctor's note saying you aren't able to travel and the claim will be honored." This COULDN'T be further from the truth. We provided a doctor's note from our hospital and was given a run around by Faye. Ultimately we lost the money on the flights for a trip we didn't take.

I had a ski trip to Breckenridge, which I had to cancel because my mom had a medical emergency. Faye went out of her way not to cover my canceled trip by arguing that my mother fell ill a week before she was transferred to the hospital. My mother has had emphysema for over a year, but she had not had a hospital emergency (ER). They argued pre-existence of the disease.

Booked a trip to Argentina and Chile. Purchase process was super quick and simple. Also had a great experience chatting with the Faye team in-app and over email. Aiden provided great food tour recommendations and informed me about luggage storage facilities at the Santiago airport. Will be using for all my upcoming trips. Thanks, Faye!

My only feedback is that I couldn’t get the app to load to save my life at London Heathrow airport. Tried restarting phone, using cellular data & wifi - all I got was the opening blue screen. Not exactly sure what the issue was…but thankfully I didn’t need to use y’all.

Purchasing the product was very easy online, and the material available in the Faye app were helpful to know you had help if you needed it. I would still be a little worried if I didn't have phone or WIFI access.

I had not issues that required contacting Faye, but I felt comfortable having coverage. There medical issues for both of us that may require future attention. Both my sister and I had falls while in Israel that involved hard head contact, but as of now there is no indication of serious injury.

We spent 11 days travelling throughout the Middle East, incl the World Cup in Qatar. Obtaining, paying and managing the travel policy was extremely easy and seamless. The policy was issued immediately with zero hassle or asking for tedious documentation. Much better value than previous insurers we've used. Highly recommended

During my stay in the Philippines, there were typhoons. Faye went above and beyond my expectations and send out notifications with a list safety precautions to take. I didn't need to file a claim, thankfully, but I appreciate the first class treatment and affordable prices for international coverage.

Easy to fill out initial application. I did not need to use my Faye insurance, but the peace of mind it brought me knowing that if I was injured or sick, I would have easy access to health care was priceless.

Having Faye insurance for my three week trip driving around France gave me a sense of security if something was to happen. Fortunately, nothing happened to cause me to need to file a claim. I highly recommend Faye. Purchasing the policy was easy and the online advisor advisor answered questions promptly.

We buy travel insurance for every trip. Usually use Squaremouth to recommend a policy. But, we never actually understand what we are buying. The terms and conditions are so confusing that you need to be an insurance lawyer to understand them. Feels like bait and switch because there is always some kind of issue followed by tremendous administrative issues. We just bought Faye and loved that we understood what we were buying and what was and was not covered. That gave us some peace of mind. We will use them again next month.