Farm Bureau Auto Insurance

There should be the ability to give negative (multiple) stars!!! My father, who was a customer for 50 plus years with this company and because he is elderly and made simple mistake, when we tried to renew his policy we were quoted astronomical prices for both his home, property and truck. A man who has paid thousands of dollars and a top customer for years and years. Now on a fixed income, NO WAY could make the payments they were now requesting. VERY poor customer service in my opinion and the opinion of multiple others whom I have shared this with. NO, we will NEVER contact or have anything to do with this insurance company. I have obtained insurance at 100 times a lower rate and better coverage for both property and auto (and a new company which my Dad has never been a customer) than what Farm Bureau was proposing. What a crappy thing to do to an elderly long time customer!!!

My father had a chainsaw accident on his property. I was driving him places and doing errands for him for months as a permitted driver, HE ASKED IF HE NEEDED TO ADD ME TO HIS INSURANCE (THEY SAID I AM A PERMITTED DRIVER). In Aug on a Sunday when it was raining I texted from my mother's to KY Das who needed my help. I told him I can get over there but because of the rain it will take longer. WE KNOW I DRIVE SLOWER DUE TO THE RAIN FROM THE TIME OF THE LAST TEXT TILL when the accident happened. When I was less than 1 mile from his place in front of a church an Suv speeding down hill hit the car I was driving. The state patrol officer knew the other driver. He said I was at fault in his report. ONLY his report said no air bags deployed and the accident was not on a slope/hill. The parking lot is on both sides of the road.

I had discontinued my insurance with Farm Bureau many months ago. I received a bill for $42 today (2nd time, which I thought maybe I kept the homeowners on..but no) and realized I kept my insurance local. I called them and asked them for my policy number just to see and of course there was none. I asked, "Why am I being charged 42.00 and don’t even have a policy with you?" I then said I wanted a refund for the last payment of 42.00 for the deception. They said.. "It had been over 10 days." No refund. I am shocked Farm Bureau sends out this misleading invoice. This is fraud and to those who have multiple insurances with different companies watch for this bill. By the time you realize what they did it’s too late.

After looking around for good, decently priced insurance, we finally decided on Arkansas Farm Bureau Insurance Company (AFBIC). This wasn't a rushed decision and between the two of us (my wife and I) we looked over at least 6 different companies. All of the other companies - most of the names listed in the question - AFBIC had the best bang for the buck. We ended up getting the same high end type of policy for around $250/6 months less than the next lowest price. As with 95+% of other insurance companies I have been with, I do Not have any idea how good, bad or indifferent the claims side is because in 40+ years of paying for insurance, I've had 2 claims (both over 20 years ago).

Have been a customer of Farm Bureau for over 30 years. Have home owner’s with them also which gives a discount. The agents and staff are easy to contact and work with. Feel they have my best interest at heart. Have had to submit claims for both auto and home. Rates did not increase and service was exceptional.

Best insurance I have had. Wonderful representative! Very reasonable, yet extremely dependable. Fair also. Two roofs and one car replaced due to hail damage. Todd C rocks. Very aware of taking good care of his customers.

I'm relatively satisfied with this company, but they have many "provisions" that aren't covered with home owners insurance. However, they fail to point this out when they are talking to you about coverage.

Texas Farm Bureau agents and staff give personal attention to customer's needs.There are usually quick response and call back times to settle any insurance decisions or questions you may have. Decent rates and discounts for insurance bundles.

I've had my home and auto insurance with Farm Bureau for 17 years. I previously had both with State Farm, but found that Farm Bureau offered the same coverage for much less. Their customer service is spot-on. Response to claims is immediate. Support from their local office is unparalleled. I've had 2 claims within the last 17 years. I received payment within 2 weeks or less to repair the damages my home had faced.

I have been with Farm Bureau for over 10 years now. Never had a claim. April 2019 - My parked car was damaged and I submitted the claim with the person who damaged it, car insurance information. All went well, until I asked for FB to go and get my $500 deductible from her car insurance. I was told by the adjuster, they would pursue it as a "courtesy". When I called for the status 8 weeks later, I was told to quit bothering them. A year passed and I reached out to my agent. He apologized. Said he would take care of it... but he couldn't find any information on file. Not about the other person's car insurance information nor pictures. I had to resend it. I have repeatedly tried to get updates. I get crickets. AWFUL!