Farm Bureau Auto Insurance Reviews

Asked for a Quote and This Fraudulent Company ran a hard inquiry on our credit WITHOUT OUR APPROVAL. When we contacted them they used every excuse in the book. NO OTHER insurance company has run a hard inquiry on our credit for simply providing a quote. We have used GEICO and USAA for many years and have received many quotes and NEVER HAS A HARD INQUIRY been MADE for a simply QUOTE!! This organization is a FRAUD and the FTC needs to fine them for SHADY PRACTICES. We now have to dispute the hard inquiry with Experian, Equifax and Transunion since WE DID NOT GIVE our PERMISSION for a hard inquiry for a auto insurance QUOTE!!!

I have been with Farm Bureau for over 25 years. I have been set up on automatic draft since 2012. I will admit I have not paid close attention to my bank statements. I have seen charges come out for Farm Bureau and not thought much about it because I have an account with them for Auto and Home Owners. This past December, I noticed an increased charge of $155 come out of my account in addition to two other Farm Bureau Charges. This did not match any statements that I have received. It caused me to go to my bank and pull a history of my bank statements.

As my experience with Farm Bureau. Not too good. Just like Kim from Utica, Mi. I have been having issues getting paid for lost wages. I haven’t worked for almost two months now. I work for a “mom & pop” business so I don’t get short disability or any benefits. However because I live in a no-fault state. We can receive medical and lost wages benefits thru the insurance. I too filled out all my paperwork CORRECTLY. Made copies. Thank GOD! Talked to my place employment. Everything was legit. Mailed express put a tracking on it. Farm Bureau received the mail in the morning two days later. Granted I am not the only person has been car accident and injured. So, waited a week. Called the adjuster. She has not received it. Really! So, she had me email the paperwork. Then tells me she is going on vacation.

Storms reported in our area in TN. Other neighbors were being taken care of by their insurance companies and agents within a timely manner. My lovely insurance company denied my claim on home and RV as water was pouring in thru both of the ceilings. I had to use buckets to catch the water to prevent further damage to inside of our house.

I need someone help me out to complain one agent that he came to my house for inspection and he was nasty. Got in my house with his shoes. His name is Clinton ** at TN State Murfreesboro. Zip code 37128. He was so racist with me. He reported me very bad. Therefor they told me we gonna terminate your policy soon and you need to shop for another insurance company. Yes they got big this company and kicking people don’t like. Anyway I got another insurance company fast. Am going to kick them before they does. My concern is I need someone to help me how to complain about that racist agent that tread me bad. Thanks.

I'm writing this review not out of spite but to warn others. So they don't go through what I went through in the last year and a half. I have never dealt with such incompetence in my 30 years of owning car insurance. They would cancel our policy with no warning even after paying monthly bill, only to have to restart and pay more out of pocket. This happened 3 times. I was lied to to get is started. Once I was on it, everything changed. I got the insurance because it was not expensive, I was offered insurance by another company, but because I was "loyal" and promised to the Farm Bureau representative and I talked to them first, I chose them. Even when I got dropped, they themselves didn't even know why it happened. As I said, in 30 years of owning insurance, I have never dealt with issues like I have with these people.

Worst insurance company I’ve ever dealt with. Someone rear ended me, got a ticket. Farm Bureau said they would cover everything and I ended up with a $400 rental car bill after using the body shop THEY recommended because the work took so long. The adjuster would never return my calls and I wondered if he even worked there anymore. Very stressful!

The customer service at Farm Bureau Auto Insurance is wonderful. Anytime I have had questions, they have the answers. The coverage is great and the premiums are a lot less than any other insurance company quoted us.

I've been a long-time member of Farm Bureau, and have had a good overall experience with them. We have been friends with our agent for over 30 years, and every customer service interaction has been very satisfactory. I'm not entirely satisfied with the rates, as we've had only a couple of claims, and they were very small. Despite this, my rates don't go down. In addition, the value given to my pickup during some recent hail damage was not satisfactory. Our car's damage was done fairly. There was no incentive to fix our own damage after a lightning strike, and we ended up costing ourselves money, despite saving the insurance company a significant amount of money on the claim.

I had Farm Bureau on my autos, camper and home for 28 years. Never had an issue until here recently when they dropped me out of the blue for trying to add my boyfriend as a driver. I was told that their "All or Nothing" rule says that everyone at my address who has a driver’s license has to be on my policy even if they do not drive my vehicles. They also told me that even with my full coverage policy, I could not let anyone drive my vehicles unless I was with them or they would not pay in the case of an accident. I found out by accident that they had dropped me and I ended up calling them to find out why. They said that because my boyfriend uses my address (even though he doesn't live here yet) and he has a driver’s license was the reason they were terminating my policy. I was given 30 days to get new coverage. I would have never thought they would do me that way after all of the years paying them and being a faithful customer. Very poor business ethics!

My insurance company is pretty good. They do not ding you if you have an accident that isn't your fault. They also don't tend to raise rates often. I have had them for years and even with a claim they were great to me.

Hands down worst experience of my life. Too traumatic to really go into detail. But when you are watching everything you have spent your entire life working for and your loved ones burn in a house fire, the last thing you want to hear from Farm Bureau is "I'm eating. The office will be open later". Things only got worse from there. Tell everyone that you love to stay away from Farm Bureau.

What good reason could a local insurance company like Farm Bureau Insurance have for refusing to provide coverage for damage from a catastrophic hail storm? Why did all of the 112 units in our Town Home community except ours receive full coverage? As a single woman caring for a chronically ill daughter, our house and home is very important to us and we were dismayed to find that we were singled out as the only family not receiving full coverage for this unexpected natural disaster, especially as other larger and reputable insurance companies like Traveler's and American Family Insurance provided full coverage for the entire community.

After 20+ years with Allstate we thought we would try someone new so we went with Farm Bureau because they were more affordable. With only ONE claim on our policy we are dropped because our dog - who was tied up - bit someone! If we get rid of the dog they will allow us to maintain our policy... Who does that? I will never use them again. We have to pay more for Allstate but I guess you get what you pay for.

I have home and auto insurance with Farm Bureau in Prentiss county. I recently had to file a claim due to a storm. A limb went through my roof. I called my agent Glenn and as always he was very nice and helpful and put me at ease. I had never had to file a claim. The adjuster came out with in the next day or two. He also assured me it would be taken care of promptly and it was. I received a check soon after. I chose the contractor and had a new roof within the next week. I couldn't ask for more friendly and a genuine group of people to handle my affairs when something like this happens. I would recommend Farm Bureau to any and everyone!!

Filed a claim for wind damage to the roof. Adjustor and her supervisor gave us the constant runaround. We were accused of lying and manually removing shingles off the garage. We were told the roof would not be covered because it wasn't done properly even though we had an inspection 2 years prior to insure the house. This company will do and say anything to get out of covering anything under the policy. No point in paying them for Homeowner's Insurance.

A customer of yours hit my vehicle while my vehicle was parked. Your customer called me to state that she would repair my vehicle because she does not want the insurance to go up. There was no police report because your customer agreed to fix the damage that her son did to my car. Your customer agreed to arrange a rental car for my son to use while his car is being worked on. Later your customer texted my son that she would rather use her insurance to settle the damage since that was part of what she is paying car insurance for.

An insured of Farm Bureau rear ended me & I swear this has been the worst week ever. He received a ticket for driving too close & his big truck was damaged as well. The man handling the claim, Alvin, is the most unconcerned, rude, passive, cold hearted, mean individual I have ever had to do business with. 5 days has passed & Alvin says he still haven’t talked with his insured about the accident. I find that very hard to believe because his truck was wrecked as well. It was driveable & he didn’t wanna move it. He got it towed to wherever. And he was upset he received a ticket.

They are not quick to cancel and handle all my Insurance, Home and vehicles. And I feel that the rate hikes every year are too high especially since we have such a good record. They sent a letter that I did not appreciate last year saying that our deductibles were going up and when I called about it they said I had no say so and it was not up for discussion. Very rude and I did not like that they came and took photos of my home (outside) and property and I had no say so. They have had losses and said they are trying to recoup. I do not have good options in this small town as to switching so I guess they are as good as it gets here. Been with them 18 years and the people in the offices (customer service) are very nice. It's the company's attitude and their adjusters (some of the Agents) that tend to be rude.

I was t-boned by distracted driver who ran red light nearly two years ago and still in midst of mess due to Farm Bureau not paying medical bill beginning with ambulance. Nine months later received notification Medicare was paying bills. Now Medicare is looking for reimbursement and amount is at $10,000 plus. Have lawyer who informed me that due to MI no fault insurance if auto carrier gets away with NOT paying bills til one year anniversary date, I would be responsible for ALL medical bills. Had to start lawsuit against my own insurance, Farm Bureau, to force them to do the right thing and pay bills.

Disgusting company that never returns your calls. It's been 2 weeks since they said they would mail me a check for damages their customer did to my car when they backed up into the front of my car in a parking lot.

I realize that they have many clients, however, I’ve been with them for years and pay my premiums semi-annual. Called Erica a week ago to add a vehicle to my policy only to find out I’ve not had insurance since April. Her response is she tried to call. I’m having phone records pulled to verify she did such but regardless when we have been in business together for the length of time and she knows my wife and I travel constantly as well as have several small businesses you would think courtesy would have been to reach out more thoroughly.

I like the speed in getting claims resolved and in adding a new auto. Also so helpful, both agent and his office staff. I contacted the claims dept, someone came out, told me what they would be paying and I got a check within 5 days. I have had Florida Farm Bureau since 1986 and they are the best.

I've had no issues or problems whatsoever with Farm Bureau. Love it for sure. They have affordable rates, not a long line to wait. Fast and quick to get a vehicle added or removed off policy. The only thing I dislike is they do not offer commercial policies.

It was local and was the best over all price. They bundled my auto and home together. They offered either monthly, semi-monthly or yearly payments also. However the membership fee does not really cover many different offers. It is mainly a very small discount on products that you would not normally purchase all the time. Over all, Texas Farm Bureau Insurance has been a very good insurance company. I have only had to make one small claim, but they were there for me during the hurricanes.

My family has always used Farm Bureau. They are locally available and we can also bundle them. While they do a good job, your rates go up for minor fender benders. And although Farm Bureau gives a discount for safe driving, 1 minor fender bender and you are not eligible for the discount for another 3-5 years. That is ridiculous. Also, I wish that you could pay through a complete year with Farm Bureau. I would like to pay in January not December. Also, they could be cheaper.

The prices are wonderful and competitive. They are the cheapest around town and it don't break my budget and I have two vehicles and additional insurance with them. Also, wonderful customer service. Always ready to greet me with a smile and answer all my questions. They don't make me feel silly when I have a question. They are not only respectful towards me but they also understand the fact that we work hard for our money so they help find the best rate. So their competitiveness was awesome.

I have Kentucky Farm Bureau Insurance. It is the cheapest insurance I have found yet. I have used Progressive and they charged me almost double what I currently pay. I like the fact that it is a small local company and the fact that it is cheaper. The office is very warm and inviting. Always clean and smells nice just like being at home. I also know when I go into pay my bill the girls there are always kind. They explain each policy and what it covers with reasonable rates and small start up fees. And every year they have a customer appreciation day for families.

It is easy to file a claim and getting the payment is easy as well at Farm Bureau Auto Insurance. Takes no time. The Shelby branch is awesome customer service but the prices could be a lot better. And paying a 25.00 fee each year and I get nothing in return for that fee. I do not own a farm so the fee they charge I get nothing from it.

Farm Bureau is a large, trustworthy company. We have been with them for 15 yrs. Their rates were lower than our previous company we had been with for 25+ years. Rates stay about the same without regular increases. Also, discounts for good driving record and for multiple coverages for homeowners and health. Very workable with repairs and lots of choices to get repairs. I have excellent experience filing a claim and they have immediate response to getting repair. Very pleased.

I have Farm Bureau insurance and I have my homeowners insurance with them also. My agent is so good to me and is really awesome. He make sure I have the rates I can afford due to the health conditions of my husband and I. He has given me the best price ever. He always is very personable with me and just one of the best agents I could ever find. If I could afford it I would like to have lower deductibles.

Filing process itself is easy later held against you. Had to have a couple of windshields replaced. Later at renewal was forced to put 0 deductible comprehensive to $500 deductible or threatened to drop coverage. Was told by agent it would be for 6 months. After 6 months was up same agent then said underwriting told him 1 yr. After year was up agent’s assistant told me that it was set up for 3 years and they would not change it. Also was in an accident that was not my fault. Other driver was charged but I was injured and he had no bodily injury coverage. Was advised by my NCFBINS agent that I needed to file an uninsured/underinsured motorist claim for my medical bills to be paid. I did but they never paid my bills. After a full year, my medical insurance finally paid my dr/hospital bill. NCFBINS used it against me threatening to drop my insurance if I didn’t raise my comprehensive deductible from 0 to $500.

I like to do my business local whenever possible. Online insurance may be for some people but not me. I want to be able to stop by and talk to my agent in person. I have Elite coverage but it doesn't replace my vehicle with a newer one just blue book value???? However my local agent is so helpful and for now I am satisfied and don't plan on going anywhere else in the near future.

Over the course of our years with Farm Bureau, we have had many different insurance reps and they are always polite and helpful. Although we have not had many claims over the last 20 years with Farm Bureau, they have always treated us well and quickly when we have had one. In fact, we had a 2015 Corvette Stingray that we bought for our daughter in college in another state and it was damaged in a flood. They made it very easy despite the vehicle being in another state.

Farm Bureau is a good insurance company and they have good customer service. Filing a claim was very simple and we were quickly sent a check to pay for the necessary repairs. They review claims and help with whatever is necessary for repairs. However, their rates are very high when compared with other companies but we have chosen to remain with them because the service is so much better.

Farm Bureau Auto Insurance has pricey premiums but provide good customer service in a timely manner. I filed a claim after a car accident that was not my fault. Reimbursed me for the value of my car.

If I could give a negative rating I would. My wife was rear ended 12/1/2017 by a Farm Bureau customer. The accident pushed our car in to a bigger truck which then totaled the front end of my vehicle. Long story short my car was totaled. I lost my shirt on the transaction. Darin ** (agent) wouldn’t consider the the brand new tires, updated electronic system etc. Needless to say it took a considerable amount of money to get the same quality vehicle. The communication with the agent has been one sided totally. All done by me. The only time he would call is when I was considering settling.

Grant ** is the rudest person. NO CUSTOMER SERVICE! Their insured hit our truck.. he came to look at the truck and didn't even make contact with us when he come. We got a letter in the mail and a check for 1,700. I called to get an explanation of how it worked and he said "if I give you 190,00 for that 2013 would you be happy?" I said "Sure but that's not even realistic." He continued to tell me I wouldn't be happy no matter what he did... All I wanted to know was... you sent me a check for 1,700 where can I get my truck fixed for that amount? All the estimates got were for 2,500.00. He never gave me an answer! I have been in HR and office management for 30 years and I WOULD FIRE ANYONE WHO TALKED TO OUR CUSTOMERS THAT WAY.

Did not have the option to rate -5 stars or I most certainly would have!! Would never recommend this company to anyone. Had a motorcycle stolen almost a year ago. They say they have up to 12 months to make a decision... Does not mean they have to or that they should. But they will. Waited 8 months only to find out they rejected the claim and we will get nothing. Out a motorcycle and money for a new one. Do not go with this company. Actually go anywhere else!! TERRIBLE at returning phone calls. But GREAT at communicating when it comes time to sending your bill. Absolutely ridiculous and a sorry excuse for an insurance company.

Don't be fooled by the good ol boy commercials. You'll be good ol boyed to death by them! Terrible response time. Lack of knowledge when they do call you back just plain lack of compassion period! We pay a fee to be a MEMBER right? You would think this meant you were in a special group to be treated differently. Maybe a little better. That's the feeling you tell yourself when you pay that fee but... Wrong. 7 months since I made a claim and they tell me they'll call or email. They don't. No one EVER knows what's going on when I call. If you're reading this to decide if you want Farm Bureau Ins... Don't. There's a thing called THE MCKENZIE BIBLE. Look it up. They live and breathe what is in it. They are responsible to their stockholders period. We are 2nd... Maybe 3rd. Just because LEGALLY they can take up to a year to give you a decision on your claim. Doesn't make it RIGHT or mean that they should. But they will because they can.

We have been with this company for years. They require a annual membership of $25-$30 which is not a big deal in the scheme of things if they are a good company. However after years of being with them I found out today that they did not renew my auto insurance and really did a horrible job of communicating that to me. I paid my membership through my bank's bill pay in October. I received a letter stating that if I had not already paid my membership I needed to do so by the date my auto insurance would renew. I checked my account and saw I had already paid it so I felt I was good.

I canceled my policy with them due to the fact when I changed cars with them, they were still charging me with two policies instead of one. They said that because of their billing and the way my EFT was set up, that was the problem of not being able to cancel the one policy. A HORRIBLE COMPANY TO DO BUSINESS WITH.

Does not answer phones... does not call back..and does not have their clients' best interests... does not update policies as requested by clients, instead they cancel you when they have been negligent. Not answering the phone is A HORRIBLE WAY TO DO BUSINESS! Thanks for nothing after vultures destroyed my $10,000. new roof! Water destroyed my upstairs and KFB denied my claim!

I had a house fire and 9 months later still not resolved. They were ready to fix it right away but I didn't want to use the people they wanted me to use. My policy expired and they upped it over 1000. I was kinda stuck because who was going to insure My house being burned (so they thought). Claims Adjuster will not call back and they have a lawyer also which will not call back and all he does is stall and start their 30 Days over. I give them what they want but somehow they always find something that they need. If you're dealing with them in Michigan and you're having problems The state will help. If you're looking for insurance look some place that cares about people because they do not!!!!

Farm Bureau Auto Insurance offers the best value for the money. Their rates are reasonable and they are always easy to get in touch with. They responded quickly when I needed to file a claim. I called my agent and he said to get a quote and let him know. I went to one shop. He took my estimate and I got paid quickly.

Couldn't continue home insurance through them for a new house purchase because they couldn't get anyone over there to take pictures in a timely manner (even though I had an appraisal and a home inspection report with pictures). The pictures must be made by "their" camera. After I moved, my auto insurance premium increased mid policy. Evidently I moved to a "bigger" town. I understand that there are complex formulas that go into insurance premiums but to raise someone's premium during the middle of their policy seems ridiculous to me. Looks like it's time to start insurance shopping again.

Met Farm Bureau in Indiana on a farm. Now Florida farm bureau. Been with them close to 40 years now and they're a great company! There aren't a lot of ads, just great prices and service. I picked up the phone and called them. Told them what happened. Rear-ended by a hit and run driver. They sincerely apologized to me, saying how sorry they were this had happened to me. I had to wait several hours for the police to come and fill out the report. I sent it to Farm Bureau and they did the rest. Paid my claim, got me a rental car, car got fixed at dealership...done! What could be better than a lifetime of perfect service?

**EVERYONE STAY AWAY FROM FARM BUREAU!!! I have been with them since I started driving. My car is in the shop for almost a week and the adjuster finally looked at my car yesterday!!! They were suppose to look at it the next day NOT 6 DAYS LATER!! They will not cover my damages saying they can or cannot determine the damages to my vehicle is related to the cause. I told them there are only 2 other causes. 1 a wreck (but we know this is not true because there is no outside damage) or 2. I took a crowbar and damaged my own radiator. He said, "Well the cost to fix it is less than your deductible." I said no. So far it's $882 and my deductible is $500.

I had a claim when I was hit over a week ago and now no one at Farm Bureau is returning my calls. This is horrible customer service. No one seems to know what the other one is doing in regards to my claim and I am getting the run around. What a waste of my time. When I pay these high premiums monthly, I am paying for someone to take care of thing when an accident occurs! I will definitely be shopping for other insurance if they cannot help me in a timely manner.

I chose this insurance with one factor being the agents office was local under a mile from my residence. Two auto policies and two homeowner policies. After having the insurance for a short time, I was informed that I was assigned a new agent in a different town. During the first upsell meetings they solicited to me, I traveled to this town at the convenience of the agents schedule. I traveled to the other town to see what it was about. I quickly learned that it was a life insurance situation and declined.

I was recently hurt on my daddy's farm, his horse stepped on my foot and crushed it, 2 weeks in the med and 4 surgeries. My daddy has insurance with Farm Bureau, accidental that covers $105,000. However, I contacted them about my accident and they informed me that they were very sorry but because it was my daddy's farm they were not liable to pay. However, I am not crippled, a single mother with two children.

My husband is was involved in a motorcycle accident and had Farm Bureau Insurance. He was overnight in intensive care. We are now being sent to collections because there are many bills not paid. Come to find out the insurance is exhausted, but the adjuster hasn't made an exhaustion letter to these people so our medical insurance will pay. We had no idea this needed to be done, and now we are in collections for all this debt. Not good!!!

Had my insurance with Farm Bureau for over 20 years. The first time you have to file a claim they make a big issue out of it and is ready to drop you. What happen to all the premiums you've paid all those years? What's the point of having insurance if you can't use it in the time of need? Farm Bureau sucks! I'm no longer with these people.

I had car and homeowner insurance with Farm Bureau. This was the worst experience with an agent/insurance company that I ever had. I have had no tickets or accidents. My rate changed 3 times. I sold a car and they raised my rates $1200 a year. I was only pay $400 for the car premiums. When I asked they said it was because I went from 5 to 4 cars. I asked to have the policy reviewed about 6 weeks before it renewed. The agent said they could not review my policy until it renewed because of the way the system worked. I found a different insurance company that was significantly less. I tried to cancel and they said they could not cancel because we were within the 10 day period before the automatic payment.

Auto accident I am the victim. She got the ticket rear ended me. 3/8/2017. Local Texas Farm Bureau insurance agent took 1.5 months to answer back my initial calls I made 3/9/2017, 3/15/2017 etc... They have yet 8/25/2017 to replace my car, pay for my medical, no rental car during this time and I am still making payments on my totaled car and insurance for that total car that I cannot drive. Agent and his supervisor very condescending in their communication style.

Set up a new car insurance account with them, paid in full for 6 months upfront. Received a call 2 weeks later that they wanted me to also add home insurance to my policy. Told them it wasn't needed. Received a check canceling my policy... For half of what I paid them!!! They will rip you off, and won't be able to tell you why. Find another company if you can; I'd hate to see what would happen if someone has an accident with their coverage.

Benjamin from the Farm Bureau Insurance in Columbia South Carolina is awesome. First off, farm bureau saved me 1200 dollars a year compared to what I was paying with Nationwide. Benjamin was very helpful with getting me my auto and renter's insurance. He also got me quotes and spoke with me about the different types of life insurance. He was very helpful and knowledgeable. I would recommend anyone to use them for any insurance needs they may have. They offer top notch service.

My car was totalled by their insured driver. He ran a red light and totaled my car. I have been arguing with claims agent Debra ** for four months for settlement for bodily injury. She is evasive and rude. They gave me money for car way below book value. They didn't request records from Urgent care. It took me three months to get paperwork. I am getting my records Monday and meeting with Debra on Tuesday. She said she will write the check then I won't accept a small amount. These people are crooks. Don't believe them!

I have been insured with Farm Bureau for over 20 years and they have always been good. I have a large policy that covers cars, home, livestock, farm equipment, etc. They respond quickly and always paid the claim. Also, they check in yearly to go over your policy and make sure it’s correct. They update, increase or remove things and that is very helpful.

I have been a member of Farm Bureau for many years and have always been please with how they have taken care of all my issues. I have had them for both my home and car insurance. I went with another company on my home and was very dissatisfied and went back. When I filed a claim, contact was made immediately. Agents were also courteous and answered all questions. The only thing I was unhappy about was when they took away some coverage on roofs of my homeowner’s warranty and if you want it you have to pay extra. But other than that I have been very pleased.

I called and filed a claim via phone. I gave them the accident report number as this happened in Tennessee and did not have to obtain a copy of it myself for the claim. One day later I received a call from a claims adjuster and was told of a few body shops they recommended (one that I prefer to use was on the list). I was offered a rental card but did not need one. I took my car to the body shop and they sent the estimate to the insurance company. Once it was approved (almost immediately) the body shop had all of the repairs completed within 7 days. The insurance company issued payment directly to the body shop. It was a great, hassle-free way that everything was completed.

Farm Bureau is a good company for insurance purposes. I started off about 8 years ago and as a member they give a lot of incentive. My children are all grown now and buying their first car and adding them to my policy has been prices. But overall I like this company and I would refer them to families and friends.

Great company as far as paying claims and rates. They are great to work with. However I hate the fact they charge a yearly fee to use them on top of our monthly rates. My husband had a small accident and filed a claim. It evidently was a secret and I never knew about it until I needed help with something else. They give us our insurance rate on each vehicle by who is the primary driver. So the cars I am primary on are always the cheapest rate. Love that!

Farm Bureau of NC is always prompt, on top of things and settles things in a short amount of time. Auto accident handled within 48 hours and I couldn't ask for anything more.

I had the bare min. car insurance with them for less than a year. Thought about paying $25 a year to be a member of which I was for about 8 years prior. Then stopped being a member. Long story short I took out car insurance with them until I shopped around and found something better. Well found it and my new agent even called them. They handed the amount they say I owe to a collection agency including the $25 member yearly fee, for a total of $57. As a past member of the Farm Bureau, I never received anything to warrant me to stay a member. I am really disappointed in this group. I live in Stewart County, GA. and my agent's name is Elizabeth. I did not receive one phone call from her, but to try to collect a membership fee through a collection agency? Is this legal? Stay away from this company. I am so glad I switched. I am sure it would be a nightmare if I did have a claim.

Farm Bureau is the worst company I have ever dealt with. They first screwed me on repairs to my home then I received a letter stating that they were dropping me. Then I find out that I have been paying them for full coverage on my car and come to find out they only have me as liability only. This company is **! DON'T GET INSURANCE WITH THIS COMPANY!

I was working with this company after their client did a hit and run on my vehicle. Their client's Agent (Dawn) was trying to discourage me through the process of sending info about that accident. Told me "even if, we receive your paperwork about what's wrong with your vehicle from the auto shop. That won't tell us anything." I asked "then why did you give me your fax and email to send it to?" Also told me she never got my information, "it might be in my spam folder. It takes up to 24hr for me to find it."

The prices are okay but the service is terrible. My Agent never replied to a voice mail or email. About 75% of the time other people I would reach out to did. When we purchased a home no one would contact me back about setting up home insurance so we got a different insurance for that and eventually switched everything over. I finally got the life insurance canceled (cross my fingers) after the third attempt. I never had a claim in the 8 years we had them. So hard today how they would have handled a claim. I was in one auto accident but it was not my fault so the other car's insurance covered it all. I did put a phone call into Farm Bureau claim line then and was told the other company would take care of everything and didn't need to do anything with farm bureau.

As a customer with FB for over 25 years we have had problems with their old fashioned website for years. Often rejecting payments for no apparent reason! Because I didn't make sure I double checked their work. A payment didn't go through and no notice was sent out. They canceled our policy and refused to allow us to back pay for continuous coverage. Now we are being fined $1800 from our note holders on our vehicles. Our agent did not care nor did anyone in Waco. Why pay more to just be an impersonal number? Could never recommend to use this organization which is disheartening because we have been customers for so long!

Made a phone call to report a claim, and was contacted sometime after that to settle. I get prompt and courteous service. I was only expecting the auto repair but received more compensation for broken glasses, rental car, time involved, etc.

One phone call to agent and everything taken cared of in a very timely manner. Been with Farm Bureau Auto Insurance for over 40 years and have yet to have any problem(s) with any claim that was filed.

I was hit by someone on a motorcycle. In my name he hit me. He was coming over a hill. I did not see him. He did not see me. The adjuster is blaming me for the accident that was not my fault. The one on the motorcycle could have gone around has he not been speeding or high on **!

We first started using them in 1999 with our house and our vehicles. Later we moved our vehicles to GEICO because the price was lower and better service. We kept her house at Farm Bureau. 2016 we were told that if we moved our vehicles back to them they would drop our house $1,000 a year. So even though we really like Geico we switched because going to save us $1,000 a year. This was in August. Now start of 2017 we get a bill in the mail and our car insurance is $2,000 per year and our house insurance is $1,000 more year.

I got their car insurance by the dealer suggestion. They quoted me twenty dollars cheaper than they actually charged me and the agent said I must be mistaken on the quote (my dealer wrote it down in his paperwork fyi) - that's day one. Fast forward 1 month and 8 days, and they just charged me for 3 full months at once. I've been on the phone with them several times today, but they pass me off to other agents and tell me the agent is in a meeting (all day). My final call they said he will get back with me when he gets out of the "meeting" TOMORROW! I will be canceling just after I hear from him if he even returns my call this time. 25 years of driving ZERO accident or tickets in my lifetime and I'm set up for auto draft btw.

Messed up my policy from start to finish. Right now I don't even have a clue what is going on with my policy!!! Because I can never get a call back or speak to whom I am suppose to, because he is never there or is too busy. Lol. Really!!! Too busy to deal with or help or talk to your client that is paying you. The client you told not to worry about anything, you will fix everything. But then you avoid!!! Please. I can't even go into detail about all the mistakes and problems. Because that would take me all day.

Since I was out of state I called in and ask if in case of flood is my car protected with my policy? They said "no", I said "thanks glad to know". After 2 years I found out my question was treated as claim. Beware do not give your information to their agent or might as well don't use this insurance company at all. At the moment I am having a hard time finding for a better rate even though I do not have any ticket or any legit auto claim filed.

I was a client for almost 9 years with homeowners and vehicle insurance with Farm Bureau of NC, Buncombe County office. The only time I had an auto claim, my absolutely awful agent Robert ** managed to ignore my calls, call my neighbor's phone and leave personal information related to my claim on their answering machine (how did that even happen??? ), and also when I spoke to him, he said "hey little lady, maybe I should speak with your husband". No apologies for divulging personal information. Gross negligence. Robert ** should be fired. Anytime I had a question about my account.policy, he never had an answer and said he would call back... he never did. Avoid this company at all costs. I closed my accounts with them and got superior coverage for a lower price. Do not use Farm Bureau of NC!

I just wanted to speak up for my mom. She had Blue Cross and Blue Shield Medical Insurance through Farm Bureau. While on this policy she develop colon problems. This was not considered pre-existing because it occurred while on this policy. Farm Bureau decided to switch everyone's policy to United Health Care WITHOUT telling them. Without giving them the option of going elsewhere for insurance if they wanted to stay on a Blue Cross Blue Shield plan.

When calling my agent of 39 years this week to make the payments on auto and renters policies, I was informed that my auto insurance had been cancelled two months previously. I provided proof that I had indeed made payments 20 days earlier and that the agent had said NOTHING about cancellation and was informed that they had not accepted the auto payment - without informing me of that!

I have been with Farm Bureau for 13 years. I had my windshield crack a week ago. Well I called and explained I need a factory windshield. I know my deductible would be 500 dollars. Well my claim has been denied twice for a wind shield really!!! I have never been late on my payments and this is how you treat a loyal customer?? I called twice. No one is telling me why my claim is denied and if I'm paying 500 what more do you need... I am switching insurance companies today if I can this has been a long week and guess what my windshield is still not fixed with full coverage and the only way you can get windshield cover is to lower your deductible so they can charge you more throughout the year a loyal customer gone due to being greedy!

We purchased a home and two weeks later, the roof leaked after a storm. We contacted the adjuster who didn't have time to come out for two to three weeks. We were told to put a tarp on the roof because it was our responsibility to prevent further damage to the home. The adjuster finally went out there and said that the tarp was put on incorrectly; therefore, he was going to decline the claim. It cost us $1,700 to put the tarp on. He said he would look at it again after we took the tarp off, which would cost us another $1,500. He said the people that put the tarp on put holes in the roof. It was Texas Farm Bureau that couldn't come look at our roof. It was Texas Farm Bureau that told us to put it on.

My grandparents have been with Farm Bureau for 60 years. Their house recently caught on fire caused by electrical fire. The fire burned the whole upstairs and smoke and water damage in the complete downstairs. My grandfather built this house when he got home from World War 2 and being away from his wife and first born son for 3 years to serve our country. This was not a choice he made just like this was not the choice he made that his house burned down. There was a ton of personal antiques and a lot of other things destroyed in this fire. There were a lot of old pictures destroyed. But more than anything they are forced to live with family and my 90 year old grandmother forced to sleep on the couch in very tight quarters.

As a member of the Farm Bureau family for 20+ years, I thought that leaving them for lower rates elsewhere would be difficult. That changed, however, when the competing insurance came back, they found a claim from the previous year that hurt my rates with them. The incident was in a parking lot and filed as a no-fault with the police department. The damage to my vehicle was so minimal that I told the adjuster that I would not pursue a claim, so no need to file one. Farm Bureau apparently decided that I was at fault and filed as such, and paid out $1200 in damages to the other vehicle's owner without ever consulting me, or in any way letting me know of their decision.

I have been with Farm Bureau for all my driving life, 29 years. My daughter had some issues paying and they cancelled her insurance. I offered to pay it and put her on my account to guarantee a consistent monthly payment. I asked what it would cost. They informed me I would have to pay about $400 to make it current then a surcharge of an additional $50 for six months. Apparently this is a penalty. I asked if they could waive this since I have been with them for so long and they wouldn't. I checked with another insurance company that day and ended up getting better insurance and saved over $3000 a year!!! I cancelled right away, still took over a month to get my refunded money back, but worth it.

Claim agent Chelsea **, Coldspring, Texas office. Party barge damaged in jail storm. I got a price from boat dealer in Wylie, Texas. Agent didn't like price and got two lowball bids. I contacted same dealer she got $3000 price from and they told me $6500. She still offered around $3300. I got my agent involved. I got two more bids in high $6000. After doing her job she offered me $6100. I accepted that offer. Beware, hope I don't have to deal with her again. This all took 3 months to complete.

I changed insurance 2 months ago and had full coverage. I had an accident and now they say I only have liability and refuse to pay for the repair. This has to be illegal what they are doing. How can they get away with this??? A day after the accident I got a letter saying there was a policy change and to contact my agent. DON'T WASTE YOUR MONEY, THEY WILL NOT PAY FOR YOUR CAR!!!

Let me make this brief. If you miss one payment on accident, switch bank accounts etc. NOBODY follows up with you even if it is a bank error. NOPE - they just flat out cancel your insurance via postal mail so you better make sure that's correct! They have HORRIBLE customers service... basically only available Monday - Friday. Good luck with towing and any extra packages that is a NIGHTMARE and hard to even access if you don't have it saved somewhere cause it definitely is NOT on their website. LOL.

After being in an accident, a shop (Smith County Motors) was recommended by the Carthage FB office to have the repairs done. The body shop guy, Michael, constantly lied to me about doing the work. He was not only 3 weeks late getting my truck back to me because he had softball and golf lessons for his son, but he never put water in the leaky radiator, never tightened the battery terminals so the truck wouldn't even start.

I had a house fire, dealing with Farm Bureau is worst than the fire itself. Never again, customer service is the worst.

I have had auto and homeowners ins with Farm Bureau for over 20 yrs. I have not been in a accident for over 40 yrs. I was in a accident on April 7, 2016. I reported it to FB the next day - no tickets were given to anyone at the time and FB did nothing to help me unless I would agree to pay 500 deductible. After several weeks I agreed. Still my calls were not returned (5 calls) and no help. On May 12 I was informed they had decided it was my fault and paying for all car damage to 3 cars. This accident was not my fault but I had no option but to have this done the way the rude adjuster had decided. They are the worst company I have had to deal with. Even my agent quit working there. Please don't get ins through them you will be sorry.

I am a new Farm Bureau customer recommended by a family member who has had a couple of storm damage claims and said he was satisfied. I am almost a month out from an accident where a young driver pulled out in front of me when I had a straightaway. The adjusters, both mine and the other party involved (both Farm Bureau), will hardly return a phone call let alone take care of business that has to be done so I can get paid for my SUV. I had a phone appointment today set by the adjuster on another call so that she didn't have to deal with me then, to try to provide a statement. That appointment has blown past with, of course, no call. This is very, very, frustrating and very, very, stressful. I DO NOT recommend their services for any reason.

Farm Bureau used to be excellent. I've had no tickets or accidents, no claims in over 20-years. But... last few years they've been playing "musical agents" locally and they just go from bad to worse. Taking DAYS to get a car on a policy and send a card (making me wait in BF nowhere for days for a card to be able to drive a truck back that I had just bought), then making mistakes on forms they send to the main office, taking a month to correct while my policy still shows and bills for four cars, instead of the actual two that I have. They just don't care anymore and can't be "bothered" by customers (I dread the thought of how incompetent they would be if I were to make a claim!).

Well to start this off, switched to Farm Bureau in 2015. Purchased a 2015 Camry in July, 2015. Had a 1998 Jeep grand on the policy with just liability. Was happy about the rates I was being charged on the 2015 for full coverage. On my driving record, there are no tickets or claims. Paid policy off for the 6-month period. So around February moved to Dandridge, TN which is in Jefferson county, was sent a letter from the Corporate office that my rates would increase some. Reason was drivers in this county have a high claim rate, I thought this was kind of lame. For this reason when I called the corporate office and given that I had a safe, clean, and clear driving record. The increase was a few dollars and ok with that. I added a listed driver on my policy at the same time and asked a question if I would be charged for them being listed. Answer is "no". Well the driver has their own insurance policy with another company. Driver lives in the home.

September 3, 2015: I was involved in an accident when another driver hit me. The damage they did to my vehicle was substantial, resulting in a total loss claim from FB. They called me in and gave a check for they deemed a fair price for the vehicle. I did not like this option as I could not purchase the same car in equal condition for the same price. They said the only other option was to purchase the car as a salvage (which I learned today was a lie, but is company policy).

My car got broken into at the worst time ever... the day before I was attending a baby shower and getting my taxes done after that. Being a mother of 4, I know things slip my mind and I had packed my car with stuff I needed the next day and the thieves ran off when my expensive canon camera and all my tax papers for the past 3 years along with a lot of other personal belongings. It was traumatizing that someone ran off with such personal stuff but the Farm Bureau agent is adding salt to the wounds by taking his sweet time to "investigate."

I received 17 voice mails from a Farm Bureau Auto Insurance office Brian Edwards of Clinton township Michigan to come in and sign up before the 2016 rate increase. So I left AARP insurance and followed the with Mr Edwards office per agent Cancy. A associate wrote the policy 1 week before Christmas. When done I thanked the agent and gave her a light hug and hand shake in thanks for saving me money and happy holidays. This ended up with agent Cancy being offended that I touched her and she ran and told her boss Mr Edwards that made her feel uncomfortable. 2 days later someone placed crazy glue in their locks. 2 detectives visited me claiming they had no proof but felt I was a prime suspect due to CANCY OVERREACTION TO OFFENSE. STAY CLEAR OF THIS COMPANY. THEY ARE LIARS AND CON ARTIST.

I don't understand the rating system now being used by these insurance companies. I had a 2012 Nissan Versa 1.6 S and I had full coverage on it through Farm Bureau at $68.85 per month. I have now gone to a new 2015 Nissan Sentra S and my full coverage insurance for this car has gone to $99.11 per month for this car. Never in my entire life as a driver have I paid such high rates for this auto insurance.

My Toyota Corolla collided with a deer early November 2015. The Physical Damage Appraiser came to the decision that my car was totaled. The local agent in Greensboro is fantastic - patient, efficient, and very friendly/professional. However, once the claim was transferred from the local office to the Farm Bureau Collision Center, I soon realized the deer was the least of my problems. The personnel at the Collision Center assigned to my claim are completely incompetent. Correspondence is very limited. I was "left in the dark" regarding the status of the payout. It has been nearly 1 1/2 months without payment OR the power of attorney.

An individual claimed he saw our car hit a parked car in a restaurant parking lot and told the driver of the parked vehicle, his opinion, after following her to another store parking lot, where he entered the same store as my wife and belligerently began yelling at her. When it was all said and done there was absolutely NO damage to our bumper cover or fender in the area the man claimed to have witnessed. After we heard the accuser's account it became apparent he was not even at a vantage point to see any contact between the vehicles. Even so Farm Bureau charged the repair of the other vehicle to our account and promised it would not change our policy at all. Later they cancelled our account on its renewal date but did show the claim as a not-at-fault as promised, and now refuse to correct the false/misleading information.

They have been there for me through my life insurance, home insurance, & all car insurances, any other needs I could have. They were willing to meet me at my work location or home & were always there in a hurry. It was always my customer service rep not just some person but the person from the beginning that has been there with me instead of just a robot on a phone.

My agent is always so helpful. If I have a question or a problem with my auto insurance I can just call her and they fix it within minutes. We have probably owned 8 cars in the past 2 years. It is so easy and fast to get each of those vehicles covered. They have the best deals around too!

This company gives me affordable insurance and great local service... Any changes are just a quick trip or a phone call away with me being able to budget and pay monthly, quarterly, or yearly. Any questions we have they work with us quickly to resolve any problems. We have been very pleased with the price and quality of the service.

The cost for the car insurance is high. We have never made a claim before but it goes up every 6 months by $10.00. The customer service is great. When I call they always seem to help and have the right answer. The other con with them is they close at 4 every day, Monday through Friday and they are not open on weekends. Sometimes they are inconvenient.

On Wednesday night, November 25, my husband was sideswiped by another car - the airbag saved him from serious injury and maybe even worse. The next morning, Thanksgiving, we tried to call our insurance agent/office. We kept getting "looped" and could not leave a message. We were directed to another number, we later learned was an "answering service." The response to his concern that he was about 5 hours from home without a car and needed to know what to do was, "Call your agent on Monday." When he reminded them he was out of state with no transportation and his mother is in hospice 2.5 miles from where he was, he was told to "rent a car at your own expense."

I have had this insurance for the past 7-8 years. I feel safe with their services and trust they will move rapidly to assist. Recently granddaughter borrowed one of our vehicles and car was vandalized, we had a rental car in less than a day. Our car was repaired in less than one week.

They are helpful, giving advice but letting you make your own choices. The experience I've had was great. We had to make a claim when lightning struck our house. They were fast to take care of my family and fixing electrical problem so we were back in our home in 3 days.

I have been with KY Farm Bureau since 1999 and have had two auto claims which were settled to my satisfaction. They are easy to deal with and don't bug me. They have a good automatic deduction payment program. Their rates say pretty stable and are reasonable. They have programs which help reduce premiums e.g. safe driver program courses. Overall, I have been very pleased with them.

I am satisfied with North Carolina Farm Bureau. We have multiple policies and we get discounts because of that. We also get discounts on other things like hotels. I have never had to file a claim but I did try to call to see about getting my windshield replaced. A rock hit it and made a spot. I have the coverage to get it fixed but I can never get a human to answer the phone. So I'm just satisfied and not happy. I have been seriously considering switching to Allstate. I have already got a quote that would save me a little bit of money.

I have auto and home insurance through Farm Bureau which a discount is given for multiple items so that is nice. They have been good with claims, however not very clear or informative about features within my policy. For example, I found out after the fact that my policy included road side assistance and reimbursement for hotel stay.

My family has been with Farm Bureau for three generations and have always been well pleased with their Eric. Rates are more than fair, and we have always been treated fairly. No one ever wants to have a situation where they need to file a claim, but when we have had to make a claim, they have responded promptly. We will continue to be Farm Bureau clients for a long, long time!

This is the best auto insurance I have ever had. The Farm Bureau insurance company does not compare at all with others I have had. It is absolutely the most honest, and the easiest with whom I have ever done business. I can contact them online if I need help or questions about my policy. I can also pay online which saves me a trip to the business and also saves me the gas getting there. Several years ago I had a huge tree branch fall on the back window of my car. The company immediately came to get my automobile and had it repaired quickly. When I have done surveys similar to this, most do not have the Farm Bureau listed, and I always wonder why. Maybe the ones included use this a way to advertise, and Farm Bureau would rather take care of their customers than pay for advertisement.

My agent has always gone above and beyond to help us get the best rates possible! From switching cars to buying a house all of our rates have been prorated as necessary without any hassle! Our agent is always certain we have a clear understanding of all the details regarding our policies before we leave her office or end a call.

I have had great experiences with Farm Bureau insurance and they have always gone out of the way to help me when I need it. I have been broken down on the side of the highway and the call center operator stayed on the line with me until I was able to get towed home. Great people who care about their customers!

On 3/14/12 my wifes car was sideswiped in a parking lot. I called the Rossel agency to see if we had any coverage and they informed me that we did not. They initiated a phantom claim and it has impacted my CLUE status ever since. Additionally, they sent me a letter saying that no claim had been made. The worst Customer Service that I have ever experienced. Would never recommend this deceptive company to any one and would strongly recommend that they never use.

Farm Bureau has fair prices and is good at answering any questions. They respond quickly to my needs. The Farm Bureau has qualified employees who understand their products and act quickly on any reason for assistance. It is easy to sign up at a Farm Bureau location or on the internet. They also offer a website where you can do research of their products and also pay your bills. I have used Farm bureau for my auto insurance consistently and will continue to do so.

Wonderful, small town, office where they know you when you walk in the door. Very satisfied with their coverage and have immediate service the past 2 calls for towing. I would not leave them for my previous insurance company which was GEICO and overpriced by comparison.

We haven't had any problems with Farm Bureau. We recently had a claim due to an accident. Everything was paid and taken care of. The only disappointing thing was it took the entire time to get the status out of pending so I didn't have to pay the deductible.

I have had this insurance company for over a year. I have had one claim that they covered for me when a deer ran into our car. Claim was paid as expected, no problems. This happened when my wife was on her way to work early one morning. Insurance company rented a vehicle for us while repairs were made.

I am happy with my insurance. I think it is a decent price and is good. Although some of the other insurance we have through them has not been the greatest, they have came through when it had to do with our vehicles.

My Farm Bureau agent and company as a whole has alway been easy and great to work with. I'd highly recommend both. I have car, house, and daycare insurance through Farm Bureau. Their insurance coverage is great in all aspects and prices are very competitive.

I have had coverage with Farm Bureau for over 30 years. They have always been friendly and helpful. The few times I have had a claim they couldn't have been nicer and paid my claims quickly to my satisfaction. I highly recommend them.

Their rates are lower than other companies and their service is excellent. You can sign up online as well as pay through the same website. My particular company is Texas Farm Bureau so local service is available. There are Farm Bureau companies through other state agencies. I would highly recommend those who are seeking auto insurance to check with Farm Bureau when you are looking for auto insurance. Farm bureau has other insurance programs also.

Farm Bureau has consistently been great at fulfilling my insurance needs. My claims are handled professionally and promptly. Any questions I have about my account are resolved quickly.

Have been with this company for over 20 years. Have searched at times for a better price, but over the years I have not been able to beat their price for insurance. I have never filed a claim, but have gone to office to pay bill or dues. The staff has been extremely helpful and courteous on each of my visits. I would recommend this company to anyone looking for good price on auto insurance.

Given discounts for good credit rating and bundling various ins. policies. Efficient claims process and local agent who reviews our ins. needs yearly. We couldn't be more pleased with our experience of over 30 years with the company and our local agent and his staff.

Farm Bureau has always given me the best rates and discounts. They have always been on top of any claims and they have fought other insurance companies to make sure I get what I deserve. The employees are very courteous and helpful with whatever you ask. I have my auto, home and health insurance through them.

I've had my auto insure by the same company for the last 20 yrs. They have handled any accident problems without hesitation and you're always treated like you are the only customer they're ever going to have. You are treated like a king or queen really. They always make sure that you are well taken care of. Farm Bureau has low rates on all their insurance and you can look at the other insurance companies but I know for a fact that none of them treat you the way that you get treated with Farm Bureau. If you have never had this company's insurance, everyone should try at least once in their lifetime. They'll never leave them. The best company in the world

It's been years since I had any reason to use my insurance, but when I did they paid quickly and fairly. They are always friendly and helpful with any questions I have about my insurance.

Great local company that serves the community well. It's nice to be able to stop by and visit with my agent at any time to discuss any issues I might have. Very good rates compared to other similar agencies.

Their homeowner's insurance premiums are hard to beat. I just recently changed agents and they combined my auto and homeowners insurance and I received a significant discount which was a nice surprise. Car insurance in the state of Michigan is totally outrageous.

Our agent is always available to help with any questions or concerns and claims have been extremely easy and were always handled professional and stress-free. Our rates are very reasonable and affordable. We definitely recommend them to everyone we know.

I have had know issues at all with Farm Bureau. I was with my previous agent for almost 10 years. I decided to shop around a little to try to save some money. Farm Bureau was not the cheapest but close. I liked that it wasn't a huge company where if I needed to talk to somebody it would be an automated call. I can actually walk in the office a talk with my agent face to face. Anytime I have a question I can call or go in and they are more than happy to help me with anything I need. I have never made a claim so I don't have an opinion on that, but feel I have a good relationship with and won't have any trouble if it comes up.

Very please with the prices and service. My only complaints would be our monthly payments have fluctuated for some weird reason. Also when my husband hit a deer in his truck Farm Bureau wanted to buy second-hand parts instead of new parts to fix the damage.

Claims are handle in an appropriate time frame. Customer Service Representatives are polite and attentive to the needs of the customers. After price comparisons, they were competitive with other insurance companies in the area.

Good service, agents and office staff. Whenever I have had a problem they were there for me. My wife was rear ended had moderate damage to her automobile. Contacted the Farm Bureau office, informed them of appropriate information and they contacted other insurance and it was taken care of to our satisfaction.

They are easy to deal with and the prices are very reasonable. They respond quickly to calls and always have an answer ready. They are conveniently located and have good hours so they are available when needed.

They offer good coverage at a fair price. The company is easy to do business with. They have local offices with reasonable office hours. Payment options are available in a number of installments and payment methods. They have more than one person in the office to help and answer questions.

Easy to apply and get insurance through this company. They have reasonable rates. I have not filed a claim to know how they are in that process. I have kept this insurance for many years.

I tried to several times to contact an agent at this office. I had questions about a policy that was going to expire on some property to be transferred into my name. My calls were not returned. I was able to get service immediately elsewhere but wasted time with this company trying to get a quote. I would not recommend Farm Bureau, Inman, SC. My calls were not returned. Very poor customer service.

They have both my auto and home insurances and have the best price I could find. Agency is friendly and reliable. In the past after a year or two other insurance companies I have used raised my rates after one or two years. This prompted me to search for and change companies. This company actually lowered my rates after the 2nd year.

Great service. Very friendly. They support conservative values and what I believe in. The farming communities are quickly being forgotten by urban people groups. I find them to be honest and courteous while talking on the phone. I enjoy the yearly meeting to evaluate my plan and what they could do better.

It is affordable. We have never had to take advantage of it, thankfully, but my husband has several coworkers who highly recommended it based on service they had received and price.

My experience with our auto insurance company has been excellent. They are always available for any questions we have as well as take care of all the issues that may come up as our family dynamic changes and we are in need of different policies.

Good service and claims filed quickly. Had a disaster in the area and everyone had their claims filed and paid out very efficiently and everyone with Farm Bureau was very satisfied.

I have been insured through Farm Bureau for 6 years and have been happy with their services the entire time! I always get friendly customized service. Their prices are unbeatable for what they offer. I have recommended them to friends and family whenever I get the chance!

I have been with Farm Bureau for 22 years. I have home, auto and life insurance with them. My agent has always been friendly, helpful and knowledgeable. I am contacted yearly by my agent, who sets up a meeting at my home, to go over my policies and make sure that we are getting the best deal for the coverage needed. I have gotten quotes from all the other top insurance companies and they do not come close to matching the pricing I get from Farm Bureau.

They are always available to talk to whenever I need assistance with anything and are very friendly. They will come and look at anything if there is an issue. They are very fast with their response to any problems or questions I may have.

My wife and I bought a home in Buffalo MN about 8 years ago. At that point she set up insurance thru Wade Scott at Farm Bureau in Waconia. We were paying about $1300/year for home insurance. Since then we modified our mortgage to a variable rate and also set up auto pay for our mortgage/escrow payment. 2 years ago the amount including escrow deducted from my checking went from $1053.00 to approx $1360.00 per month and then last month it jumped to almost $1600/month. I thought it was due to a couple of interest jumps which we were expecting but it turns out that our interest has stayed the same but unknown to us our homeowners insurance has gone from $1330/year to around $5000.00 per yr. We were never notified and the explanation given was inflation and our area.

We shop around periodically but Farm Bureau always has the lower prices for the coverage we need. We have auto, life, and homeowners insurance with them. Having all of our insurance needs with them creates discounts!

The rates for Farm Bureau insurance are extremely competitive. Claims are handled quickly and with no complications. Farm Bureau insurance has been an excellent company to work with for our insurance needs.

They are awful. It's like having a social hour and you wait for 30 min before you pay your bill while they talk on the phone and you have to wait or waiting in line while they talk about everything under the sun that isn't insurance related.

Farm Bureau is an amazing insurance company - anytime I ever needed them they were right there for me and help me with all of the paper work to ensure no issues would arrive to delay response time. They have monthly incentives such as paying on time percentage lower monthly bills and a payment is missed, they simply just give you a friendly reminder whether it be by phone or mail. The office personal is always friendly and ready to greet you by name and with a smile.

I am happy with my auto insurance and have not had any issues. I also have Life Insurance through Farm Bureau and it is very affordable. I like that I have a local agent to work with.

I have made many claims throughout the years with Farm Bureau and have always been generally pleased with the results. Not overwhelmingly so, but more so than with former insurance companies that I've dealt with. They are somewhat pricey, but there are benefits associated with them that I would not otherwise receive.

I am currently doing business with Farm Bureau and am very pleased with their business. I find their prices very competitive with other companies even though I feel their service is better. They will adjust your payment schedule to fit your needs and offer 6 month, 3 month, and once a month payment plans with low rates. The employees are extremely friendly and will help you with your problems. I do all my insurance needs thru them on multiple cars. The business hours are great even open on weekends. Overall the company is amazing. I plan on never changing. I have only ever worked with this company and have saw my bill drop every year. In 8 years I could not find one negative about them.

I have not had any problems. The rate is somewhat reasonable. Adding our children when they have started driving has been a smooth process. We have been with this company for about 7 years.

This is a great insurance company but is only in the state of KY. You also have to pay an annual fee besides your premium. If you have more than one vehicle, you get discounts. Also, if you have homeowner insurance, you get discounts.

A great mom and pop organization. Very easy to deal with. Would recommend to everyone. The best around. Has very good prices for auto and home.

My husband was in an accident, he was the second car out of 3. He was rear ended, and was pushed into the car in front of him. The police report clearly states this. However, car number 3 (car in the very back) didn't want to pay for all vehicles, so they said that my husband's car hit car in front of him, then they hit husband. Our insurance company wouldn't fight for us even though the police report clearly stated what has actually happened.

Love my auto insurance company. They are fast when it comes to helping with accident and any other things I may need. Never had any issues getting claims filed or taken care of in a timely matter and also getting any money owed to me.

Our experience with Farm Bureau has been great. We switched from another insurance company several years ago as a way to save money. In our search we came across Farm Bureau and after meeting with an agent decided to switch. We have great coverage at an affordable price for both of our vehicles.

Very nice agents that look for the best deal for my financial situation. Even chose to do life insurance and homeowners insurance with same company. Each term my agent finds more discounts that I qualify for. Save me time and money which is important to me and my family.

They have been very helpful when having accidents. They randomly schedule meetings to keep up to date on our best needs. Able to give us better rates and coverage than previous insurance company. Always looking for ways to save us money.

Farm Bureau has been with me through all my life's big events. Getting my license, my first car, my first accident, the death of my mother, all of it. My agent and the office team have very little turnover, and are attentive and responsive to anything I need. I review other companies, but always come back to Indiana Farm Bureau.

They've been nothing but helpful & educating us on our financial future as well as be our insurance provider for car & home. They are quick to respond and help with anything we need!

I have been with a Farm Bureau for 17 years. I have filed 2 claims in that time and Farm Bureau was quick, courteous and thorough. I recommend Farm Bureau to anyone who asks. I have had the same agent for that time and he is always friendly and willing to help meet my needs. I have 2 auto policies, a homeowner's policy and life insurance.

Great company, best rates around bundled home, auto, and life. No one can beat the rates even with annual dues. Caleb ** rocks!!! Left State Farm cause their rates go up too much, and agents kept changing over and over.

We know our agent personally and always speak with a human when we call. They are always very helpful and professional. We have had only one claim in all our years of coverage and they sent out an adjuster very quickly.

Always there to help when we need them. Fast, courteous service. Great rates and don't seem to up their rates when you have a claim. We would highly recommend them for all your needs from home, business and health insurance.

Very good insurance to have. I like this company. I have been with them for 15 years. I am very loyal to them because of the way they treat me as a customer. I have not had an experience with a company like them. Not a good writer, but I do not plan on changing insurance.

We really have not had any problems with this company. Our agent is good to always be trying to get us the best rates possible. They have been easy to work with and I would recommend them to anyone.

I was having KFB auto insurance and within 2 months I changed. They are very rude people especially manager Rhonda. Don't go with this people they are cheating. Car rental company not recognizing their insurance and not ready to give expensive cars. And while cancelation they didn't return my membership fees which was refundable while taking policy they mentioned this but while closing they changed and said it's not refundable which is nowhere mentioned in their documentation. So don't get cheated with this people. Also people had very bad experience when they had some accidents.

We have Kentucky Farm Bureau and are very satisfied with the bundle for home and car insurance. I always go into the office to pay our bill and staff is extremely friendly and personable.

I have had not had any issues with my insurance to date. They are quick to return my calls and answer any questions I may have on my coverage. I carry almost all my insurance with this company. My agent rocks, is quick with my return calls, answers all my question either it is via phone or email. Follows up monthly with me to make sure my insurance is exactly what I need and can afford.

My experience has been that they do what they say. The insurance is a bit high and they only give you about a month before it's due. That doesn't seem like much but on a low income like me, it's a LOT. It goes between eating and paying insurance. Thankfully it's not the whole year.

I really like having auto insurance with Farm Bureau because there is a local office in my hometown and I can speak to an agent any time during office hours for any reason. Their service is great and their rates are comparable. I check frequently for new rates and the difference is always worth having a local agent. My insurance is on average $10.00 more than other companies and I find an agent's advice and availability is worth the cost.

My agent is friendly and helpful, and I like that their office is close by. I can call anytime I have a question, and they respond quickly. They also offer other benefits to membership, like an annual dinner and other discounts.

Farm Bureau has great customer service. I have met with them face to face to discuss my different options and compare policies. Their rates were comparable and better than my previous company. They also offered additional discounts for adding further policies, such as home insurance. My agent searched for additional discount that he could provide.

I hit a deer one morning on my way to work. The way I hit it, it messed up the grill, pushed back the radiator. Then because it would be expensive to fix they will only pay half the price which is $2,000 or I can buy a car $1,700 which is the equivalent of a 87 pickup so I won't be able to get the car I need if I get a new one or I pay the other half to get my car fixed. I recently switched from state farm for since added a new driver. I wish I would have stayed even though they were more expensive, they would have been easier to work with to get it fixed or get a reasonable car.

When I started coverage I was told I would be saving money then I was billed more than the quote. They said they had made a mistake but apologized and I agreed to stay. Then I was called later and asked to pay a member fee and again I was called later to pay a fee for being out of town. None of this was disclosed when I set up. Once I was charged a late fee because they entered my cc # in wrong during direct billing. They eventually removed the charge but was extremely rude during any interaction at a local and corp level.

I had two autos and one home insured with Farm Bureau. I had a divorce and my agent was completely unhelpful, did not return two phone calls, half-answered emails, and requested loads of documentation (in separate emails), only to tell me my ex-husband could not be removed from the policy. I sent in signed change forms, divorce decree, had to meet with my ex only for her to tell me what she should have told me initially. Rhonda ** is both lacking in knowledge to effectively do her job, lacking in follow through, and lacking in service.

We have had our insurance policies since 2008 (3 cars, homeowners & 2 life policies) with agent ** located at 303 S MILL ST STE 4 CLIO, MI 48420-2307. When we first got started in 2008 he seemed like we were bothering him. We were just out of high school and he was the cheapest place we could find. As time went on his attitude didn't change for the better. We just stuck it out being we couldn't afford to change companies. We got our house in 2011, we did deal with him much. In 2014 we had storm damage done to the house, went to him to start the claim process. He was difficult to deal with. They kept pushing this contractor we had never heard of at us. We decided to check the guy out, but decided to go with a known company instead.

I read reviews which were negative but I dismissed them assuming these were poor customers complaining. But right away I found out this was not true. I paid the membership fee when we got homeowners. Then when we transferred Auto a month later, they said we needed to pay still. I had to send them my bank statement to prove it was paid. After paying car insurance, we received a notice they were cancelling homeowners because we didn't have the accompanying car insurance. That was another fight to get that straightened out.

The worst insurance company I should never been with. Once you are not with them anymore, they gonna keep bill you for thing you don't owe. Till you give up, they will report you to collection and ruin your credit. Be aware! When you told them to cancel your policy, be sure to have proof, because they are gonna take that against you, says you never told them. And they keep bill you AND not even send you Any notifications. After months passes by, you will receive mail that you owe, and they will send you to collection if you don't pay. I HATE THIS COMPANY!!! They charge me $187 for a car, new insurance charge me $99, same full coverage! This teaches me a good lesson with this company!!!

We were buying a car for our 17 yr old daughter and given an incorrect rate than what we were billed at. We would not have bought her the car given this misinformation. We were then prorated at this astronomical rate and when we cancelled, the agent, David Deshon of Canon City, Co, did not process the cancellation for the auto nor the home owner's policy. I had to issue a stop pay when we found the next payment was going to be taken out. Corporate gave just as lousy a job. We cancelled the auto and assumed the homeowner's was too (this being the 2nd cancellation!). Lo and behold, that took a whole another series of calls. The refund on the auto shorted us and every rep gave a different amount for the refund nor could they give as an actual quote on what our policy was going to be until they were trying to save us as customers. Talk about audacity.

I recently acquired insurance with Farm Bureau in East Palatka, Florida 32177 and after being told I had to join a club for $55.00. I then paid $172.00 the same day to insure myself with bottom of the barrel coverage and my son with the same. At the end of the month instead of the $172.00 payment I was told it would be? I get a bill for $344.00??? Unacceptable...

April 16, 2015 my fiance and I were on I-630 in Little Rock coming from St. Vincent Hospital where he had just come out of knee surgery minutes before. We were approaching the divide where the Hwy. splits to go to 15th St., North Little Rock or Little Rock Airport. I was in the lane next to the Airport lane when we felt a huge jolt/bump. To our surprise, a big red Dodge Ram pickup was trying to get in our lane. When we felt he had hit us, I pulled over on the median thinking he was going to stop too… Apparently he had other ideas. He kept going! I got back onto the hwy. When we spotted his truck (the ONLY red Dodge Ram to be seen out of the vehicles that had passed us) he was in a lane getting off the hwy. By this time there was traffic behind him, traffic behind us so our only recourse was to get his license plate #.

My fiancee was driving my truck to work, stopped at a stop sign, began to take her left turn when a vehicle speeds around the curve into the side of my truck, hitting the back half and slinging my truck into a spin and an innocent mailbox. This is where things get interesting. The driver of the other vehicle gets out and takes off running down the road after telling my fiancee she doesn't have a license and ain't going back to jail. This wasn't even her vehicle. It was another gentleman's vehicle who had full coverage and assured us he would handle it.

In May 14,2014 I had a wreck... Your insurance company been the worse insurance Company that I've ever worked with. Due to the wreck my face hit the steering wheel, my right eye was fractured which may cause me to lose the eye. I have been very helpful. I got stuff from Medicare because she couldn't seem to reach them. They will not return my phone calls, the one time and last time they made an offer with me paying all of my Medical bills... and her supervisor was even worse. I called, and he never returned my calls.

I've had NCFB auto and HO for 3+ years. Their rates were good and the salesman was sharp, so no complaints...until I had two claims last year for minor auto collisions. My first adjuster was just plain rude to me, hostile and he accused me of lying about an accident in which I was rear-ended at a traffic light. The second one was my fault and it was very cut-and-dried as there was a police report. Neither my first adjuster nor the adjuster has provided me with funds to fix my vehicle. The first collision is almost one-year old. I will need to hire an attorney to have about $1000 worth of repairs done on my car, which is ridiculous.

Last year they used the excuse on my homeowners insurance when they raised it due to west Tennessee to hail damage etc.. I live in east Tennessee around mountains where I have not filed a claim ever! They live in high damage areas where tornadoes and wind damage and floods are bad! I lived near Colombia Tennessee and seen that for myself! And yet this year they raised my rates again $89.00 just in one year for 2015! What excuses can they use now?? This is unfair that we who do not live in those kind of areas should have our increases raised due to the bad areas others live in not including lawsuits they have paid out that when I searched it showed many on car insurance and homeowners!

I have an car accident and it wasn't my fault. The other car hit mine. I went to the agent and talk about how to get our car fix and stuff. They keep telling us to wait and wait and wait and wait, it feel like a century just waiting for them. I mean this is their job to get their customers happy and get their car fix as soon as possible. Other thing they told us, the driver who involved in the accident can't drive until everything is fix and that if the driver got into another car accident, they can't fix it. This is **. It's not even my fault. I feel like they don't even want to help their customer who involve in car accident but oh man they do know how to help you when you want to buy insurance from them. They be like, "Please come in, I not busy at all and I will be more than happy to help you and get you on the road as soon at soon." Where are their help when you really need it.

I got a new auto policy with Tx Farm Bureau last September. It was up for renewal in March. I got married in January, so I called to change my last name on the policy to match my driver's license and the title of my car. The rep. asked me for my husband's info to add him as an "excluded" driver on the policy. He doesn't have a license, and I hadn't asked to add him. When they found out he is a felon, they said they could not add him to the policy, even as an "excluded" driver, and therefore could not change my last name as a result of our marriage. I asked, "Is this going to cause any problems if I get pulled over, since it won't match my license or registration?" To which the rep replied, "Probably." So now, I have to cancel my insurance policy and go elsewhere. Way to discriminate, Farm Bureau! I never saw anything in the terms & conditions about not insuring felons.

Farm Bureau is the worst - they never return my calls. Seven months since my car accident and still have not received a dime. Will be reporting this to BBB and this state's Attorney General with all of my documents. By far the worst insurance we have ever encountered.

I have been a customer of Farm Bureau since 2000 and I have never had to file a claim. Last spring I totalled my vehicle and they paid out 7000. This January they tripled my insurance policy! Thanks, I now pay about $450 a month, well not for long. This is a no brainer. I have 5 other family members who have auto and home insurance, guess what - we are all dropping Farm Bureau. Thanks but no thanks.

Since purchasing a collision/comprehensive auto policy on three vehicles with Virginia Farm Bureau, my experience has been less than favorable. You pay some membership fee that has no benefit and is a requirement of doing business with VFB. The rates keep going up because this privately held insurance company is having financial difficulties.

I am an adjuster and I know how claims are suppose to work. They delay, delay, delay to get the least out of you as possible. There is no reason they should take 2+ months to finish a claim. After it is finished expect to cheat the people they work with.

I was involved in a fender bender with a lady who has Farm Bureau. Horrible customer service! The auto adjuster came to my house and within 10 minutes told me that Farm Bureau wouldn't pay much on my claim. An adjuster should never tell someone that! They want to play stall tactics on a $5000.00 claim on an emergency room visit for my wife and I. I have sent the adjuster emails stating I want no money for pain and suffering or loss of work, there were no injuries as a result of the accident and I would be willing to sign a form releasing them from any liability if they would just pay for our emergency room visit. She insists I sign a medical release form that would tie up this small claim for a month. I was willing to go down and personally retrieve all of our medical records and fax them to her!

On Nov 7th I went into the office to pay my auto insurance. I paid. Or so I thought. I later found out they incorrectly applied it to my homeowner's. They admitted they messed up, tried to fix it by taking a retroactive payment, but now won't fix it. Now I owe a DMV fee, cant drive for 30 days, and owe big $$ for supplemental insurance. They still have my payment for my auto ins. during that period starting Nov 7th.

I became a new customer of Farm Bureau Insurance on Dec. 2014. My rates were lower than the rates Met Life was charging, and so I accepted their policy. On January 4, 2015, I received an amended policy that raised my rates an additional 500.00 dollars. The reason given was a claim for pothole/road damage for 843.00 from 2011. They also increased my renters insurance, for good measure I suppose, as I have never had a claim. I have a great driving record, and the stated claim and that's it. At this point, I went to my local State Farm office for a quote to match my coverage (auto/renters), as well as lowering my collision deductible to 0, just to compare.