American Home Shield Reviews

I am very happy with AHS. They're good. The people that I talk to on the phone are very polite and efficient. The most recent claim was a pump that was to pump water from my basement out from the washing machine. The plumber who came said that isn't covered by the warranty but he fixed it for me. It was just a clog. He was great. He was a nice young man and he seemed very knowledgeable. We may hire them to do other work for us. The other claim was for our washer and dryer. It was covered by the warranty. That guy was great too. He came out and fixed everything.

My recent claim experience with AHS was fine. I went online to submit the claim and it was very easy. The tech was very good. It was resolved. The AC is working fine now.

There were some things since we moved into this new house. I went to the site, and I was surprised to see that they offered rekeying, so I signed up for that. And rekeying came out, and that was awesome. So, I tried my luck again. I had all this stuff on my side, the knobs that needed help. The gentleman showed up, knocked it out. He was gone in 30 minutes. It was a good process. Some of the things that I needed some help with just were not a part of American Home Shield based on coverage. For example, we have a mini split AC and that's just not covered. But other than that, the stuff that was covered, so far, just the rekey, went just fine.

We had a problem with our electricity in the kitchen. We called American Home Shield and Bill Richards Electric came out and found the problem. Everything was excellent. They were top-notch. They fixed it as soon as they could. They had to put some sort of a box and put some light. It looks good and everything works.

Hardy Plumbing did a good job with the water heater replacement. They were very courteous, on time and did quality work. I would recommend them. I called in the claim to American Home Shield and it took a minute to get to a representative. But once I got a rep, everything went smoothly. I had another experience with AHS about three years ago and it was equally good. I had an outstanding experience and I'd recommend AHS. It's a worthwhile investment.

The heating unit outside started making a lot of noise. Initially, I called a company because I didn't know the protocol for the insurance. They came out, charged me $125, and said the unit needed to be replaced. There was coolant all over and they had shut it off. I called American Home Shield and the rep said they had to look at the unit through their agent so that was another $100. Two young men came out from Jeff City. They said there was nothing wrong with my unit. It was making noise but it was okay. I was very pleased because I felt that they had a lot to lose. They could have come in and said everything needed to be replaced as the other company did. Also, the young man said that I had not lost any of the coolant although it was down a little bit.

In terms of getting a technician out and the technician coming to your home, this is the second claim I've had with American Home Shield since we bought our home in October. Both times, I was contacted within a few hours at most of filing the claim. The technicians were out that day or the next day and they were wonderful. My problem was if there is now something further that American Home Shield needs to take care of, I haven't been able to get the right people on the phone. I'm not getting the information I need from them about the status of the appliance that is being replaced.

A guy came over and replaced a component on my furnace. It continued to work and I was satisfied with what he did. He was a pleasant guy and I appreciated him coming out and doing that. It was great. It's only been a couple of days but as of now, there are no issues. I may have to look at something else down the line but other than that, it has been good so far.

American Home Shield is easy to work with and reliable. I would recommend them. I did a claim on their app for my heater and that process was easy. A tech came and he was good, clean, and organized. He got my heater up and running. It was already kinda working but he increased the speed of the fan and replaced some of the wires.

We called for some leakage at a couple of our pumps and AHS assigned the claim to Expert Pools. They came over here the next day, diagnosed the issues and identified where the leaks were. The guy resolved the issue and answered all of the questions I had regarding the piping and the gaskets that were used. He was very knowledgeable. He definitely educated me on some parts of the pump that I had no idea about. There was a question I had regarding the DE or DF pump which is the main pump on our pool. He kind of tested that as well and made sure everything was functioning even though he wasn’t required to for the claim. He went above and beyond what we asked for. This was the first claim and it was quick. He was in and out within half an hour. The other was the plumbing which is still pending. Someone came out here at the same time and gave us an estimate, and we're gonna go ahead and do the work.

The Sears gentleman that showed up did a great job. He showed me what was wrong with the icemaker on my refrigerator and fixed it. He was timely and efficient.

We had an issue with the dishwasher. A plastic-handled utensil fell out of the basket and melted on the heating element. The dishwasher was still working fine but we didn't dare run it. We thought that that element had to be replaced. A guy from Superior Appliance Repairs handled it and he was nice. He was able to very carefully chip the thing away. He sat there and picked it up piece-by-piece. Then, he tested everything. We've been using the dishwasher heavily ever since and it's fine.

When the people that came out couldn't fix the issue, AHS referred me to somebody else. But one day, I waited 50 minutes then I turned around and I had to call and wait again. I waited 30 minutes and I finally got on the phone with this lady. It took me two days to get in contact with the one who said they were gonna refer me to GE. The guy came out and looked at it and said he couldn't repair it. I don’t want to go to the laundromat because it’s cold. She told me she was gonna replace it. We got it delivered on the 17th. But for some reason, GE sent a drum to the house. Who bought this drum? That means there was a waste of money somewhere. I need to know how to send it back because this is a waste of money. But GE was very professional. I've been with AHS for almost 10 years and they've been good to me. But they need to let me know how far a person will come and work to do the repair job.

When submitting claims, I'd prefer to go to the website. I've tried calling in before and it was not intuitive. Recently, we had a leaking faucet. The plumber from Holland Plumbing came. He was very good and informative. He told me what was wrong and took care of the issue right away. It was very satisfying. With this current visit, I would recommend American Home Shield. They were fast and efficient.

I have no problem with American Home Shield's contractors. I had an electrical issue and the tech who came was fine. But American Home Shield is outsourcing their work and a lot of the people didn't understand what I was saying. I didn't understand what they're saying too. There was a big cultural barrier. I talked to so many people and I think a lot of them are new. Everyone told me something different. I got disconnected and I got transferred to somewhere where I heard the conversation that we just had replaying to me. I also got transferred to a survey and to the wrong places. I was supposed to be put on hold

I got an email from American Home Shield about an annual heater check-up, and that was like $75 that I had to pay. I did that. I was told to contact the contractor myself. So, I ended up contacting them, and then we got something scheduled through them. When they were here, they got up in the attic and looked at the heater and they said everything was good.

I've always submitted my claims online because it was quicker and easier that way. I didn't like calling in because I didn't know who I was going to be speaking with. I was a little frustrated with American Home Shield for a little bit because it seemed every time I called and had an issue, I talked to somebody over in a different country and I couldn't understand a word they were saying. But then, they've kind of got that straightened out because I haven't had any issues at all in about the last month. Sears came out and they were here within a day and took care of the problem. Two gentlemen from Sears came and they were both very professional and extremely nice. They were very knowledgeable working on the dryer. The people who came out and done work in the past have been All In One Plumbing and they've always been great as well.

Thermostat Mechanical came out for our water heater issue. I have two and they said they got one working, but that one controls the flooring in my garage. The other one that controls the hot water to all of the bathrooms and sinks is not working. They said that they had to order a part and the part should have been in last Monday or Tuesday. I gave them the benefit of the doubt because it was Thanksgiving week. I called American Home Shield and said that the part's not in. I have six children and with the pandemic, COVID, we couldn't go anywhere to take a shower. I'm not really happy. I haven't had water for over two weeks now. I've called the office and spoke with a rep. I left her numerous messages and she never called back. But the technician was amazing. He's been calling and telling me about the part.

We had an issue with the circuit breaker. American Home Shield sent out Illuminate Contracting. They were a little lazy and they were tracking mud inside the house. They could have put their shoes in a plastic bag but they said, “Nah.” Also, we have to pay a $70 fee for something that’s not getting fixed. The breaker is working but it usually goes off in about a month or a couple of weeks. This is the fifth time service people came out.

American Home Shield handled our problem very well and the Sears tech who came out for my dishwasher was wonderful and polite. He took care of the problem immediately.

I had problems with my furnace. It wasn’t heating properly. Submitting the claim was very smooth and the process was easy to navigate. I got very good service. It took about four or five days for the two gentlemen to come out. They had some issues on their end. But in terms of their communication, they were very prompt. They asked me to describe the issue. They were very thorough with trying to figure out what the root cause of the problem was and told me what long term care my furnace could look like to prevent that problem in the future. I was completely pleased with every aspect, and it worked out great.

I have been satisfied with AHS but they could be a little more lenient with claims. Sometimes you have to fight to let them know what's wrong. I had a problem with one particular claim but most of the time, it's not a problem. In fact, I'm waiting for a check for a refrigerator that I replaced. Most of the vendors are okay. Southern Appliance Service was wonderful. They were nice, professional and honest.

I had a leaking toilet and the techs offered to come out the same day that I submitted the claim but I wasn't available. So I had them come out the following day. Now with COVID, they followed the care guidelines, like wearing masks. Then they explained everything that was going to be done. They also explained if there was a problem found and the approximate time of completion of the job. They fixed it in about two hours. It's nice to be able to file a claim online and get a call that same day with the companies who are in contract for whatever particular issue we may be having. So AHS saved us time and worry.

We had an issue with the garbage disposal. The guy from Intercity Plumbing came and he had to replace it. When I call American Home Shield, they come out and repair what I need, and then everything is fine.

Submitting a claim with American Home Shield is pretty simple. I get them on the phone and they file a claim for me. They contact the repair company and send them out. They usually give us an appointment within 24 hours, which is their policy. We haven't really had too many issues with regards to needed repairs. Also, their rate is pretty reasonable. It only increased slightly over the last five years.

I've had a great experience. American Home Shield is quick, easy, and worth it. The guy came out, and he took care of the situation and fixed it right away. It was good.

We're a property manager, but I also have a home warranty for my own property. Recently, one of the filters to my pool had gone out, so I made the appointment. The company that came out was very professional, efficient, and resolved the issue. I also had a AC claim during the summer and the same thing, they came out and resolved the issue within 10 minutes. Overall, American Home Shield is well-worth the investment and I would recommend the home warranty. I have had issues on the work side, but it's only because I deal with a lot more claims.

Precision Appliance Repair was sent out for the dishwasher, microwave, and dryer. There was a button that was stuck in there. They took care of all three. It just took two days because they had to order the part and then they had to install it. It's all working now. We're really pleased with American Home Shield. I'm a happy man.

The shower diverter stopped working. When I would turn it on, water would come out into the bath, but not out of the shower. So, when I would turn the lever, the water would just completely cut out, nothing would go through the shower. American Home Shield sent someone out. He was really great, very friendly and fixed it very quickly. He just dealt with just a washer. He said the washer had popped out of place. He was good about answering questions about it. He put on those little footsie things so he wouldn't track anything in on the carpet or the floor, which I appreciated.

Magic Appliance worked on my dryer. My dryer was not heating. I was surprised because they didn't come in a marked van saying Magic Appliance. These two guys were knocking on my door, and I was like, “Who are you?” Then all of a sudden, I saw the one guy had a shirt that said Magic Appliance. Other than that, you wouldn't even have known that they were workers from that company because they didn't have a marked car. The claims process with American Home Shield was okay. I prefer to speak to somebody, but it was all done on a recording. Being what it is right now, with COVID, I understand. But things got done. I've also called them before and they've come and fixed my appliances. American Home Shield is a pretty good deal because what I pay monthly is not high in price, and they do come out and they do the work.

I recommend AHS. They have been satisfactory. The reps are cordial and the techs come in and do the job. They know exactly what they are doing and what they are looking for. Recently, a plumber fixed my leaky sink and everything was good. I had water damage on the bottom of the sink where the wood is. I thought that was gonna be covered but it wasn't so I wasn't too satisfied about that. I was also a little disappointed about the timing when the plumber came out but it was during the Thanksgiving break so I kind of understood that.

In November, our dishwasher kind of smoked and smelled like electric fire. The service people did a great job. They made sure everything happened and they talked to me about it. They said they couldn't fix the dishwasher because it has old parts. They sent in a request to see if we could get a new dishwasher from American Home Shield. But American Home Shield hasn't contacted us yet so the claim process is not so great. I need to know what is going on. I'm gonna hopefully give the home warranty a call when I get a chance today to see if I can get ahold of them.

I had a claim for the range that a Sears tech came out for. He did the assessment and now, we're waiting for the parts to come.

I've seen online a lot of people have all these complaints, but I've been fortunate. I haven't had any complaints myself and I've been very satisfied. One time, my heat didn't work at all if it got below freezing temperature and they got it fixed. It works wonderfully. Heat's everything I've had wrong and that repair guy has been the one to fix it. He's very prompt with getting in touch with me, getting here and getting it fixed.

My cooktop broke and three contractors had come out. All three said they couldn't repair it. It needed to be replaced. But I couldn't get anybody from American Home Shield. They would take the call and say they would look into it and call me back within 24 hours. I never got a call back and never got an email. I would have to call and wait on hold for a minimum of an hour at a time until I can get another person to say the same thing. That went on for two months. Finally, I got ahold of the purchasing and they agreed to replace it.

We've called American Home Shield on a few things and everything has been very satisfactory. I would recommend them. We recently submitted a claim for the heating & cooling system where Shamanski Heating & Cooling came out and everything with them has always gone well. They always wear their shoe guards and their masks. They're always very helpful with any questions we have and are very professional. They usually call about half an hour before they come and they always give updates on our email the day before. There had been a couple times where they've got hung up on a job but they'd always reach out.

Submitting a claim online to American Home Shield is very easy and there’s no problem with doing it that way. They don’t wait five days to answer your question. I usually hear from them within 24 hours. The technician from Budget HVAC came and snaked out a drain. He was very professional and did the best of what he came out to do. He wore a mask the entire time and cleaned up whatever it was that he did. I just told my brother about AHS and he signed up yesterday. It’s a great company. They want to help and it's not expensive, which is the good part about it. You get very good quality service for the amount of money that you're paying. You can go to some places that charges thousands of dollars just for the home shield and get crappy service. But AHS is very good. They send out very professional people and to anybody who asks me, I tell them to try it.

Quality Services did a good job. The first tech that came was Angel and he answered all my questions and was very professional. The second guy that came was Michael. He was also very good. He also answered all my questions and he went above and beyond. If something wasn't on the contract, he went and found out why it wasn't. American Home Shield to me has been great. Every time I call them, they're on it. They right away try and help me.

The dishwasher was not cycling properly. It was not turning off, and it left water in the bottom of the dishwasher. Aurora Appliance Repair came out, worked on it, ordered parts, and Monday brought parts in and fixed it. And then, we didn't run it until today this morning. It didn't work. It shut off and left water in the bottom and did not get all the soap off. We're happy with everything, except that the dishwasher didn't run properly today. It's still broken. But Home Shield did their best and we're happy with them.

Platinum Heating and Air came and serviced my HVAC system. I've had about four claims on it. This summer, the coil in my HVAC system had to be replaced. After that, it was the blower motor cage, and then the heater was setting off the carbon monoxide and smoke detectors. There was something that burned or spilled.

Our experience with Realty Rekey went very well. He sent me a text half an hour before he was gonna turn up. He turned up on time and then he was all done within half an hour. He was very pleasant and he got our locks changed. I asked him if he could change the mailbox lock. He did that as well. I was pleased with the whole thing. When I put the service request through the website of AHS, it was painless as well. It didn't take more than five minutes. AHS is well worth it, definitely.

I made a claim for a plumbing problem and that went smoothly. Technicians came and they were pretty courteous and very nice. They made sure that they removed their shoes before we even asked them to. They got the job done quickly without any fuss, got us the documentation that we needed, and were out of there very quickly. Everything has been working perfectly since that repair.

I called American Home Shield for the garbage disposal. They told me who it was gonna be and about 10 minutes after I called, they called me and set up an appointment. It was a great service. I am satisfied with American Home Shield.

I sent the request in. It was all online, so there was rarely any human contact. And then within a day or two, American Home Shield hooked me up with the local contractor. The guy was on time, professional, and he got the job done. And that's what I was looking for. He solved the problem. Use American Home Shield.

The plumber from Sirius did what he needed to do and he was focused. The only problem is the commode handle does not fit in my bathroom and I've got to call them back.

I got to use American Home Shield probably five times in the last five years and they've been terrific. Recently, there was a stopped up sink in the master bedroom. J & K came out and they're super. I always request them. They're close by, they show up and they do a great job. When I call in and I say J & K Plumbing did the last time, they tell me that's who they're going to use. It’s in their system. For 75 bucks, the issue is gonna get fixed.

I sometimes do my claims online and sometimes over the phone. I prefer it on the phone if the wait isn't too long. I’ve never had any problems with technicians who've been here. All of them have been really professional and helpful. The last thing we had done was the dishwasher. I’m satisfied with American Home Shield but sometimes the wait takes forever. When we had trouble with the stove, that took almost three months. It took six weeks for the cooktop. But that was three or four years ago. Since then, everything’s been really good.

The last two claims that I had with AHS were for the air conditioner. The air conditioner itself was producing cold Freon but the blower motor that circulates air to the house went bad. So even though it was able to produce cold Freon, there was no air movement over the coils to make the air colder or conditioned. The servicemen from All Brands, I requested him. He was stellar. He's one of the best repairmen. This time, there was no delay. But the last time, it was 10 days in the middle of summer because they didn't approve the repair. I caught AHS in a few lies back at the time. I had to buy portable air conditioning units. It cost me about $700 in addition to the repair cost because it took so long. But I still recommend AHS because it's still worth the money.

My overflow pipe was leaking from the water heater. It was Nate from Big Orange Plumbing that came out and he was great. American Home Shield had to replace the water heater four years ago. It was not the best experience but it finally got worked out. If you're going to get a home warranty, look into American Home Shield.

We went to sleep and the furnace was working fine. When we woke up, it wasn’t working. The contractor that American Home Shield sent was very good. The tech looked at the machine and discovered what the problem was. He replaced the part and 15 minutes later, he was gone. It was working again. Since then, it has been doing good. That was my first and only call with AHS and the experience was easy peasy.

I called American Home Shield to file a claim for my hot water heater that wouldn't come on and I got someone from another country. We could not understand each other so I couldn't get what I want. I wanted the original people that set up the water heater to do the repair and she said she couldn't do that. That was my understanding.

I had American Home Shield when I lived in Cleveland, Texas. We also have it on the house we bought and have been living in for seven years. Everything has been really good so far. Their claim process is fine. We made a claim when the pump was going out and it was making a really loud squeaking noise. A technician came out and he was really good. He fixed the problem. The only complaint I have is I never get paperwork on what people do. The service people said they don't have it and I guess it goes through AHS. They should make sure that the service people did what they said they did and that AHS won't get messed up with.

The guys from Comfort First Heating & Cooling were great. They were very professional and knowledgeable. They knew what they were doing. I liked that. I told them they may have to come back if the heating issue happens again. The guy was so kind and he said I could call American Home Shield back and they would reopen the ticket. I've had several experiences with American Home Shield and they've all been taken care of accordingly. But I have some billing issues with American Home Shield that I'm not happy about at all. I argued with them on the phone but I never did get an answer. But overall, I would recommend people to get on board with American Home Shield.

We had to call AHS several times and they seem to get the right person and get someone out here pretty quickly. Recently, we had an issue with our hot water heater where the heating elements had corroded. They sent someone out here the next day and the tech was able to fix the problem that day. One time, we also called AHS for our shower. It's been tiled and everything's new but the grout is coming apart. And because we had an issue in another bathroom with a leak, we called and said it was a plumbing problem.

American Home Shield is really good and they're providing great services. But the experience really depends on who the service provider is. If the service provider that they are assigning is good, then it's a completely good experience. If the service provider is not, then that is completely messed up. There was a leak on the toilet and I did my claim through a representative over the phone. The folks really helped us. The guys who came were really good and they fixed the problem.

Legacy 4 came out for my faucet and the leak under the sink. They fixed the leak under the sink but for the faucet, they said that was going to have to be replaced and they would send in a thing to American Home Shield. They haven't sent that in yet but I think the work they did was really good compared to the reason it was broken. I had a dishwasher installed and the installer from Lowe's caused the leak under my sink. So, I called Lowe's and told them about it. They sent out another plumber who came out and looked at my sink, made the leak worse, and broke my faucet. I was mad enough that the installation department is giving me 75% off not just on my next purchase, but on my next project. But Legacy 4 came out and they were courteous. They showed up on time. They texted me before they were gonna get here. They went to work pretty quickly and got the work done very quickly too. They also cleaned up after themselves.

American Home Shield dragged their feet on getting the furnace, but it wasn't that cold out and I had a wood-burning fireplace. It was over Thanksgiving weekend. I get it. But the service guys from Abby's Heating & Cooling were awesome and they did a great job. To file the claim, I first went online but I didn't have my member number and I didn't want to take the time to look it up. So I just hit the phone number and their reps got it going. It was very easy. Overall, it was a great service and they were very professional. American Home Shield also sent the guy out that fixed my six-year-old dryer and the experience was just as good.

My wife called in a claim for an electricity issue. Then, we thought we fixed the problem so she called and canceled it. But we found out we haven't the problem so she called back in and created another claim. AHS charged us twice. But the contractor got out there, did the job, and got it done right. AHS has fixed a couple of items in our house and I haven't had any problems.

The washer was not washing. METRU Appliance Repair came and found out what was wrong with it. The guy was pretty knowledgeable. We were glad to have him come out. American Home Shield is pretty good with getting things fixed. If you got somebody like them, they'll come by and really find out what's wrong with it and fix it. Some people you ask about it tell you one thing and try to charge you too much. Most of the time, it doesn't require all of this but they're trying to tell us that we need it.

American Home Shield always has good service. I have them on two houses and I haven't been disappointed with either one of them. I utilize their online claim process and that is easy. For a claim I had for my garbage disposal, Yamaz Plumbing came out and the tech was good. He ended up replacing the unit. It's running well now.

When our toilet wasn't flushing properly, I called American Home Shield and I wanted somebody out right away, but it took a few days. I called on a Thursday and it was Tuesday morning when they came. The company called me that morning to let me know when the plumber was on his way, and he'd be here within a certain amount of time. The plumber was polite. He asked what the problem was and I explained it to him. He had to replace that whole inside stuff on the toilet and our toilet has been fine since. That’s the first time we used American Home Shield. We've been paying them for a while and I'm not always clear as to what things are covered. We also had to pay $100 for the service fee. Still, it's nice to have knowing that when something goes wrong, I can get it fixed without too big of an expense.

Going to American Home Shield's website, describing my problem and scheduling the service was great. It was easy, clear and almost effortless. The technician came out and looked at the problem. He said he needed to get a part and described what was gonna happen. Then, he left. The part was delivered later that day by another person and that was easy-peasy. I grabbed the part and put it on the counter. Then he called back and scheduled himself two days later. He showed up and put the part in. It would have been great if he had the part on his truck. But I understand that you can't always have every part and it all went smoothly. My wife was home for the final repair and she said that the repairman was very nice and he was clean. Now, the machine works.

When my garbage disposal was stopped up, the repair man wanted to come in the same day, but I wasn’t gonna be able to have him come that day. He came the next day like I requested and it was great. He was able to get my garbage disposal repaired and it didn't take as long as I figured it would. He got it done right away.

I’ve used American Home Shield's service twice and they've been good. The contractors contacted me pretty quickly and it was a pretty fast service, which was a bonus. My most recent claim was for my microwave above my stove. The light would turn on inside when I would start the microwave but it wouldn't heat up. The tech came earlier and was good. He was fast and he didn't make any noise.

The man who helped, his name was Nick and he was wonderful. He kept me abreast of what was going on. He had to do something that impacts the paint a bit, not his fault, a different size thing. He explained it. He was very helpful. When he finished everything, he explained what he did. However, it has been a little confusing the last few times about the $75 service fee. I just rack it up to COVID. There was a bit of a problem trying to get something resolved, a previous request for some plumbing, and American Home Shield did a good job of resolving. But they weren't quite as communicative. I ended up getting a decorative part that didn't match what I should have had. Had there been a little more communication, that wouldn't have happened, but the work was done.

My furnace quit working and Air Pro Masters came and fixed it. They were wonderful. I called American Home Shield to file the claim. Other than no human beings are involved anymore, the process went fine. They said that I would be called and I was called the very next day. I've had American Home Shield since 2003. My experience has been up and down. They could look at what they charge me every month, considering I haven't had to have anything fixed in months.

American Home Shield is worth it. My wall heater would not come on and the whole thing was handled. For me, I live off the beaten track. Within five days, I've got somebody here. The repair guy called within 24 to 36 hours, and he said he would be passing through here three days later. He was fabulous. However, I had to pay some money because he had to cut a hole in the wall and redo something that somebody else had done when the heater was put in.

I have been with American Home Shield here for about 20 years. In my home in Dallas, I have had them about 30 some years. The only problem that I had was on a situation at this house in Trinidad. The time before this last time, I had been trying to get someone here to fix this dryer for about six months. When they first came out, the guy told me that I had to stop the vent and that was not covered under my American Home Shield policy. After I spent $300 getting the vent taken out and replaced, I called them and told them that that was done. When they sent another guy, he told me that it was not the element, it was my electricity. So, I paid another 80-something dollars. They sent an electrician out here but there wasn't anything wrong with the electricity. It was still something in the dryer. Then I had to pay him for the service call and that was another 100 and something dollars.

My sink was backing up. RDN Plumbing came here and unclogged my sink. It went very well. Having AHS, I like the convenience of reaching out to one person and they can find the right people to do the job and doesn't cost too much.

I did a claim online with American Home Shield on a Sunday night. I’m not very computer literate and I was able to do it. It was pretty easy. I got an email and a text notifying me that someone was going to notify me on Monday. South Valley Appliance got in contact with me. I got some email and text alerts. That's how I knew that I did a good job on the computer. American Home Shield acted quickly on my claim.

The latch on the dishwasher sometimes would get hung up. But by the time the tech from Sears got here, it was too late. I fixed the dishwasher myself and the latch was working fine when he came. I also had a claim, one time, for the AC. It took me a while to get someone in touch with me. When the tech did, because it was in the summertime, it had to be done. We found out that there was a leak. I had to get someone else to fix it. So, my son came out to fix it. It ruined my ceiling and I had to have it painted. But that’s the way it goes.

The communication is fine with AHS. I get text messages and emails from them. I'm very happy. We're going to go ahead and renew our warranty with them. Our recent claim was for the doorbell that was not working. Omni Electric did great. They called and scheduled it right away. They came out and fixed it very quickly.

The dryer was making a lot of noise. It was still drying but it was shaking quite a bit. SG Appliance came out and replaced the wheels. It took one visit to complete the service and it's working fine now. Other than that, I've had other claims with AHS and they've all been good.

They were here on time. The guy came in, talked to me and explained what he was doing. I told him the concerns that I had. He addressed them, finished his job and off he went. It's a really simple process with AHS. If I need to talk to somebody, I can call them. If I don't need to talk to them, I can do it online. It’s a piece of cake. It takes no effort whatsoever. If for whatever reason you want to change your mind, they're very quick to take care of it. I had them for 20 years on a house I used to live in and now, I have them on a house I live in. They're excellent. I've been very pleased with them across the board. In all the different times I've had to use them, they've always been spot-on. The vendors that they use are excellent as well. Nobody has ever come out and been unpleasant or unkind.

We made a claim for our microwave and Andy’s Appliance Repair came out. Placing the claim was the easy part. But I called Wednesday last week about an electrical problem I was having. They told me that Oak Electric was going to take care of the problem. Come Friday, I hadn't heard anything so I called the company to say, “Home Shield’s got you lined up to come look at my electrical problem and I haven't heard from you.” I called four times on Friday and nobody ever answered the phone. I wondered if they went out of business. I kind of let it go and I was going to call American Home Shield today. But about an hour ago, Oak Electric called and asked if they could come on Friday and take a look at the issue. I agreed and that was fine. It's not that it needs to be done right away.

The tech that came for my recent claim was a very nice guy and was professional. My dishwasher was working, but the rubber underneath was torn. He just took it off. Everything is working now. We are very happy. We had a plumbing claim too and that was very good too. I was very satisfied with my experience with AHS.

I had two problems. One of them was a plumbing problem and the other one was an electric problem. Everybody that came did well.

Recently, my garbage disposal wasn’t working. I called AHS to submit a claim and it was very easy. The tech that AHS sent said it was plugged up. He was very nice. He explained to me exactly what he did and he was in here 15 minutes. I was very satisfied with that experience. However, when my air conditioner went out, it was an awful experience. The tech that they sent out said it was not normal wear and tear. I told them the unit is up in the loft over my garage. It's not like somebody is up there playing with it. They sent another tech out and the second tech told me he was going to order the part. It was leaking and it wet up my wall. When I called to ask the company if the part was for it, they told me, “No, ‘cause American Home Shield said they weren't going to pay for it because it was not normal wear and tear. There was no part to be ordered.”

Home Shield has taken care of me and I'm happy with them. I have some issues but they're manageable. I don't like how they're doing things because it causes more strain on the technician and the customer, but I would still use them. I have to understand that I just got to play the game. I recommend them over the other warranty companies seen infomercials because they have taken care of what they said they will take care of.

I'm very satisfied with the process at AHS. The providers that came out to my house the last three times were professional. The most recent one, I requested for Brick Street Plumbing because I liked how they worked the first time they came out. They explained what they were doing so I was not unaware of what needed to be done or what to look for if there was a problem next time.

We initially had a home inspection on our house. We have the report that everything was fine and working. We had no problem when we bought the house. But there was a mess up on the paperwork when we closed. I ended up buying the home warranty after we closed because it was supposed to be added. Two weeks after we closed, we moved in. Within 30 days, we started having problems with the water heater. When we turned the propane back on, some of the equipment was not coming back on. We had called the home warranty folks and they sent somebody out. We have two water heaters in our house. One of them heats the water that comes into the faucet while the other one heats the furnace. The first plumber that came out turned off the furnace or he tried to fix one because he thought they were connected. He ended up getting the system back up and running but it went down again.

I lost power in one side of the house and none of the breakers were working fine. The electrician came out and he was nice and friendly. He explained what he was doing and what he thought the problem was. But they were very costly. They suggested to change the entire breaker system to fix the problem. But I didn't have them fix the problem. I had another company come out. This is a private electrician, and he gave a different diagnosis and the problem has been resolved.

I have submitted all my claims online. I had five claims with Home Shield this year. And every time I've submitted that claim, they have scheduled the work and got what I needed done completed. I've had some issues, so they've worked through them all for me. I had an air conditioning unit go out this summer and they were good about helping resolve the issue. It went three weeks without air conditioning when it was 90 degrees out. But they got the issue resolved, so I can't complain. They have been good to work with. Everything went well.

I’ve used American Home Shield in three homes over eight years and they’re good getting back with you. Overall, I’ve had six good experiences and one bad experience. You call them, tell them your problem, and they take $75. Whatever the problem might be, they give you a third-party company and then somebody will call you a day or two later. I liked my dishwasher claim, but two weeks before that, I had a claim for garage door and the guy came out for two minutes. I understand the guy had another business besides that (cleaning buildings, fogging buildings for the COVID). He called his boss and he said, “Oh, no, I can’t fix it. I’ll send you an estimate next week.”

American Home Shield has an online site where you can easily do your claim. You can go ahead and pay for your copay at the same time. You can skip through the waiting period of calling in. I'm a real estate agent and my company uses American Home Shield. For me to refer my clients to them and also use them personally, that says a lot. Recently, we had a clogged toilet and the guy that came did very well. He was very professional and thorough explaining everything to me.

The housing for the motor was leaking and cracked. I called American Home Shield first to make sure that we were covered. They told me what to do and we did it. Green 2 Crystal Clear Pools came and replaced it. Overall, American Home Shield is a great company to deal with.

The system of AHS works well and it's good. They're responsive too. Submitting a claim online has been very easy. Recently, everything went pretty smooth with our claim experience.

The most recent claim was for my thermostat. My heater was not working. American Home Shield was very helpful because I didn't know what I was asking for. The guy who came out did it right away. It was very easy. He was in the house for more than 20 minutes.

The dryer was making a lot of squealing noises. We were notified of everything and dealing with Sears was perfectly fine. The tech had to replace a part and everything was great. The dryer is working perfectly now.

Submitting a claim with AHS has been pretty straightforward. However, I check the contract before I submit something to make sure it's something that's covered 'cause I have had a couple of issues where it seemed like something should have been covered and it wasn't. It would also be nice if there was some way to verify that you're not spending 75 bucks to have somebody come out and say that something's not covered.

The most recent claim was put in to repair the heat. It was easy and fast. The first and second times were the same guy and he couldn’t fix the problem. But when Home Shield brought the third person, he seemed to be very knowledgeable about the system and he did a very good and assuring job. He knew what he was doing and was able to fix it right. I was impressed with the third time they brought the expert technician. Home Shield is good. They should keep up the good work.

The first plumbing company that AHS assigned to our claim never got back to us. My wife called them multiple times. But the second company was wonderful to work with. They set up a time frame with me and I told them my wife and I are both at work during that time. They said they would give us a courtesy call so we could leave work early and get back to the house. They set all that up for us and they came out, identified the problem with the T trap being disconnected, and got that fixed right away. Then, they identified the problems with the faucet that they replaced and came back out as soon as they got the parts in and got those replaced for us. They did a weekend call for us to install the faucet and they were very pleasant people. Now, I have no leaks and the new faucet works great.

It's been a rash of issues with this home and our experience with American Home Shield has been fantastic at times. The hot water heater began to leak and the claim was handled very well. Our only expense was they had to add something to bring the water heater up to code. But we had an oven and a refrigerator issue and those were less than pleasant experiences. For the oven, they found a part for it and fixed it. We're happy with the oven now, although it seems like it took a while.

It takes time to get stuff done. They should get stuff done faster so I don't have to wait for all the parts. But the two techs that came out to the house were okay. Home Shield works. They come out and do what they're supposed to do. They order the part, come in and come out and fix the part. Everything's been beautiful.

Golden Appliance was professional, very clean and they wore their masks. They were in and out. They showed me what was wrong, which was important, rather than just saying that I got a burned up part. They didn't have the part available and they had to order it. But it came ahead of the time they estimated. So, I'm pretty satisfied with it. The repair worked.

May Heating and Air was good. They were timely, professional, and fixed the problem. As far as American Home Shield, the wait time is a little aggravating. Online's easier. Once you do get somebody online, they're able to efficiently take care of you. American Home Shield has come a long way from in the past. So it's definitely more reliable than it was 15 years ago.

Our water heater failed so we had it taken out. The tech didn't bring me a new one for five days, so I had no water. I couldn't go to work either for five days since I had no water. After they put the new water heater in, it is working fine. But when the tech turned the water back on, he forgot one lever in there so the water came out pulsating instead of flowing. But they came out this morning and fixed it. So now, it's all fine.

I did a claim online with American Home Shield and it's straightforward. I've used the product since 2007 so I'm super familiar with how they work and what's required. The tech was very professional and quick, and kept us updated through the whole process. He was very helpful and gave me some pointers on our system, so that I could explain it to my other half. He also showed us some other things with the way we have our system set up. I have told everybody that I get in the conversation on to that we've had two policies with AHS for years and recommend it highly.

I made a claim with AHS for my fridge and the dryer. I called by phone and the process was easy. However, they only sent one contractor out for the dryer. Nobody came to fix the fridge. But our experience with AHS has been good. I had another home insurance company, but I wasn't satisfied with the service. So I looked into this one and this is better. They're very helpful, understanding, fast and reliable.

I love American Home Shield and I advise anybody to get the warranty because I don't see any problem with them. They own their words and they do what they say they are gonna do. It's not difficult to make a claim too. I did one for my stove recently and I love the quality of the work done. The tech was great.

I have only had to use AHS twice and they were quite nice. The last guy that came fixed my sink. He was excellent, clean, and had a nice personality. I like people that come with nice attitudes and not acting like they are mad at the world and you can't say anything to them.

We submitted a claim with AHS because the heater wouldn’t work. TrueAir Solutions came out and the kid fixed it, right off the bat.

There's no difficulty in doing claims but you do have to wait to get on the line. But it's all right. I've dealt with it for over 20 years. So far, the people sent have been good. When something's not right, they come right back and take care of it for me. It’s not like you're dealing with just everyday people that don't know what they’re doing. They usually service and do it well.

When I cut the faucet on, the water would come out slow. I called Home Shield, I told them what my problem was and they said, “A contractor will get in touch with you.” They called me, set up an appointment, and they came out to fix it. The repair guy screwed a little piece off the faucet and took the strainer out, and the water flowed easily. He did a good job. The trouble was simple, but I didn't know. It made me feel embarrassed. It's something that I could have dealt with right then. If it's something big like a heater or an AC though, I’d like to see a contractor come out a lot sooner. Besides that, everybody should have a home warranty because you never know when something’ll go wrong. You might not have all the funds to pay for the contractor to come up.

World Class AC was very good, professional, and timely. From the time I called in to the time the AC was fixed was within five business days. It could have been faster. But other than that, I'm very satisfied with AHS. It was nice to know I could call and have the issue taken care of.

I've used American Home Shield's services twice already. I made the arrangement with them, and then they had the third party that they're hiring to come do the work that I needed call me. Usually within 24 hours, the third party has called me, and they've come out with the day that we set up. The recent one was working quicker on their schedule, so they called me again to ask if they can come in earlier. I agreed, they came and it was safe. We opened the garage for the gentlemen to have access to one entrance. He did what he had to do, and he exited the same way.

My electrical on my porch was not working on the outside of the house. So, I put in a claim with AHS for that 'cause I couldn't figure out how to do it. The guy came out and found the switch, pushed the switch and left. It worked. It was very quick. I also submitted a claim for my air conditioner and that was a quick fix also.

The garage door claim that Garage Door Experts serviced took a little longer than I expected. But once they got all the parts, they came out and replaced the belt. I haven't had any problems since. This one is better than some of the claims I've had before. I had a couple of experiences that weren't so well when I first started but they were always fixed.

My son is staying in the house for me and he has called American Home Shield for a water heater claim. Every time that I’ve ever had American Home Shield to do anything, it has been great. They don’t hesitate. They come right on out and fix what they can or they replace what they can. I’m proud of American Home Shield and I have recommended them to several people. They have really done right by me,

For our plumbing claim with AHS, the tech did awesome with the tub. He was very quick, efficient and everything worked fine. He checked it before he left. He had me check it and everything was good on that. With the toilet claim, the tech didn't do anything. He just recommended that I replace the toilet per se. I told him sometimes it was getting backed up. It wouldn't flush properly. He asked how old the house was. I said it was 11 years old. He said it was probably time for the toilets to be replaced. Other than that, he was professional.

The young man was very nice and very courteous from the time he walked into the door till he walked out. He was very professional. You could tell that he had experience in what he was doing. We were very satisfied. The claim was for the baking thing that goes into the oven to get it warm. Not only did we have the baking unit, but we also had the broiling unit repaired. We've also had our air conditioner repaired. We've had good experiences with American Home Shield and that's why we're still there. The people that we've had come out were very knowledgeable and very professional. I'm very satisfied.

American Home Shield has been great. However, when stuff breaks, if you constantly have to keep calling them to come out and it may be the same thing that's constantly breaking or various things in there that's breaking, why don't they just replace it? We had an issue with our air condition. For five years, we were calling them out several times a year, and they never replaced our unit. We would be days without our air condition, and it was our compressor that was going out. They would continually want to repair it knowing that they were already called out two times earlier in the season for the same thing. It cost us every time someone came out. We ended up paying out of pocket to have our air condition and our heating system replaced.

Our furnace crashed and we had someone to come out to visit. It took them like three weeks before they could finally come out and check. So technically, we haven't had a furnace since the middle of October. And it's not expected to get fixed until the 15th of December. So that's quite a long time not to have any heat. Luckily, we live in California, so it's only cold at night. Other than that, the people were very professional. They knew what they were doing and knew exactly what the problem was. They basically warned us not to turn this furnace on because it could blow your house up and gave us all those warnings. American Home Shield has been very helpful. We've had some success with them keeping our house maintained. The claims process works okay. It's electronic, but that's cool. It's hard to actually call and talk to somebody, but you have to leave messages.

I got two claims and we had a disagreement on the first one. But I will let discretion be the better part of valor. It's a matter of wording, whether an air conditioner is a through-wall or window unit. Home Shield's contention was if it is a through-wall or window and can be mounted in a window, then it's a window. The fact that it's mounted through-wall doesn't count. So I said, "Okay. Well, whatever."

I originally put a claim in for my refrigerator. At the very beginning, it was freezing up. If I would have known this, I would have never bought this refrigerator. I had to defrost it every two to three weeks or a month. I called American Home Shield and their people came out the first time. They did something and left. It worked about four or five weeks then I had to call him back because it started to freeze up again.

During the summer, the unit downstairs stopped working. I called Home Shield and Air Design came over. He came, looked, saw the problem, and he was gone within minutes. He was very polite, premier customer service. When he came in, he had his mask on. It was a part that was needed. They got the part, put it right on and cleared it up. I knew something was wrong because it was so cold in here. It was cold in here than it was outside. But it's working just perfect now. I'm so grateful for that. I couldn't have asked for better service. And then, my doorbell was not working. He came and said something about the wiring in it. Just recently, the bottom part of my refrigerator is not freezing. A part has been ordered for that one. As soon as the part comes, they will come and repair it.

My microwave made noises one night and I didn't want to touch it again. A day later, a tech named Ariel with AJ Abella Appliance came out and said that there was no noise in there. I then had him look at my fan above as the lid kept falling off. He reordered that for me. That came in within two weeks and Ariel put that up. I also had him check the level of the microwave. When I had work done on my house, the people kind of changed it around a little bit. The microwave is not gonna fall down but it looks like it's leaning a little bit. Ariel assured me of that as well and he was wonderful. If I need anything other than Home Shield, I would call AJ Abella and I'd refer them to anybody because I was really impressed.

I sent in a claim for pool repair and the techs had to order parts. It took a total of about a week to get the parts and the repair. After the repair, the pool appears to be fine. It was very satisfactory.

A friend of mine has the coverage and she has had it for a long time and she said, "Jean, you need to get it. It's good." So, I called and I got it. Home Shield offered the service to have the heating and air condition serviced once a year. I noticed a couple of days ago that the heater was hot when it was running, but I thought that was normal. But when he came out, he said, "Yeah, it's running hot because the fan's not running. I can't go any further with this. This fan is dangerous. It's running off of the strips." So, he called his office, office called Home Shield, they okayed it, and he put the fan in for me. They were very efficient. I was very satisfied. Home Shield has been very good to me. I'm very glad I got it. It gives me confidence.

The dishwasher wasn't working correctly. National came over and checked it out. The tech fixed something, but that didn't quite take care of the problem. So, he determined that it needed a new front display. They ordered it, and they kept me up to date as well as I get emails from AHS as well. And then, when it finally came in, the tech texted me and said, "Oh, they accidentally sent the wrong color. Do you want it? To keep it?" Because he ordered white, which is our dishwasher, and it came in black.

Submitting a claim to American Home Shield is a super easy process. I put it on the phone and they sent me an email with the contractor and the time. A contractor called me the next day, I got scheduled, and it was over and done within 72 hours. The oven was not working and the young man came out and fixed it straight away. With their phone system though, you talk to a computer and not a human being. So, that's always frustrating. But in today's digital world, that's just the way it is. It’d be nice if you could speak to a human but I understand why they do it the way they do it. It works fine. AHS is a good company. They do what they say they're gonna do and we've had nothing but good experience in keeping them for 20 years.

In the past, my garage door stopped working and I was locked in the garage. I couldn’t get out because I couldn’t lift the garage door. It was a solid one. I didn’t have time and I needed to get out. American Home Shield couldn't get somebody out immediately so I had to fix it on my own and they wouldn’t reimburse me to have it fixed. It cost me a new garage door opener so I was a little bit upset about that. This time, I put the filter in wrong on my icemaker and the tech had to pull the filter out. The experience was absolutely perfect with him.

The burner was not turning on and one of our two electric furnace things wasn't turning on. AHS sent out a tech and he was there early, which was kind of nice. He checked everything out and figured out the problem pretty quickly. He was able to fix the issues quickly as well, so I was happy with them. I had another claim for the other air conditioner that needed a new motor and the techs came out for that one, too. Then, we had a plug that blew and the guy came out and replaced the outlet.

We just moved in and the HVAC was really dirty. You could tell that the condenser outside hadn't been serviced in a very long time. I wanted to make sure that a professional looked at the unit. All the coils were filthy and I could clean them myself, but I wasn't sure how the pressure was. It’s a new home, so we wanted to make sure it was all in good shape. The heater will be kicked on a lot during the winter and in the summer, the AC, so I wanted to make sure all the lines were good. I filled up the service request online and it was easy. I like that I didn't have to make my account first. I just put the zip code in that brought up my policy, and then I checked off a box, and clicked submit. It said, “In the next 24 hours, someone will reach out.”.

Before, services in the summertime for air conditioning was very slow to get. The last service I got from AHS for my pool was very good. Watertight Pool & Spa was exemplary. I've probably spent more on premiums than AHS has spent on repairs. Also, the contractors they choose have been less than desirable. But, I never know what could happen. My issues could be major and quite expensive.

My experience with AHS was outstanding. The tech came to fix the sink faucet. They were good. They resolved the problem.

I've contacted American Home Shield twice, and both times, it's been a good experience. Once was when I had a problem with the toilet leaking. The plumber was great. He was very friendly and the issue was resolved on the same day.

Our house got hot so we made a claim for our AC online and that was easy to do. It was the Thanksgiving weekend so nobody came out Wednesday, Thursday, Friday, Saturday, and Sunday. Higginbottom's Heat & A/C came out on the sixth day. They were excellent and our AC has been fine since their service. I wish American Home Shield expedited the job so I didn't have to stand hot all Thanksgiving weekend but overall, it was good.

I reached out to AHS online and their claims process was pretty easy. I signed in to the website and answered questions about what it was that I wanted. Then, they reached out and had someone come up to my house to look at what was wrong. I had two visits from the techs. The first time, they were looking at both the washing machine and the dishwasher because I had issues with both of them. They were professional, stayed six feet apart, and wore masks.

Recently, A, R came out and fixed my furnace. The whole problem stemmed from the original contractor that came out here and fixed our AC unit earlier in the year. They replaced the main unit and they had to put a coil on the inside piece in my basement, which is where the furnace is. My heating unit kept blowing fuses and the company that fixed the AC was called out again. They came and replaced the little fuse, and it started working, but their solution was to hand me a handful of fuses and said, "If it does it again, just replace the fuse." At the time, we were getting ready to turn the AC on, so it didn't ever happen again.

My electrical safety switch wasn't working. The guy from RJ Wiggins came out and fixed it and got all my outlets back to work because it rendered my outlets useless. I do love American Home Shield. The claim process is fast and simple. I do everything online. The appointments are real quick, too.

Everybody should do AHS. I got a lot of homeowners friends and they're having so many problems. I was with a whole other company that gave me problems too but I didn’t get any of that from AHS. I’m glad I switched companies. Recently, my stove went out. I needed an igniter and they came out and put my igniter back. I just paid $100 and that was it. The guy that came out had the piece all ready. He wasted no time. He did my stove and put it back to normal. I'm happy with him and I'm happy with the program. The process was simple. I called, they took my information down, and within minutes, the guy was calling me back to make sure that everything is good.

I like doing stuff over the internet. It takes forever to do claims over the phone, but I'm under the impression if you do it over the internet, it's quick and easy. With my heating, I just had to call American Home Shield about it, and the company that came was great. They were in and out. The noise was driving me bonkers and I was scared that it was going out, but it wasn't. It was just two little screws that this blonde couldn't figure out. The technician figured it out quick and that went great. More or less, I had to pay $75 just for a couple of screws to be tightened and it is what it is.

The icemaker in my refrigerator wasn't making ice. My husband did a claim to American Home Shield by phone. They gave us a date as to when to expect someone out. A tech came and did his job and left. He was very knowledgeable about the job and the product. He was great. The icemaker is working well now. American Home Shield is dependable, reliable and accurate. A friend referred us to American Home Shield and they liked them, so we just went with them. We liked the no added out-of-pocket expenses on the appliances and everything else that they have to offer.

The claim experience with American Home Shield was easy and I did a claim online with the login. Somebody called right away and the service people came out that next day. The problem was the AC was not turning off from the thermostat. It had to reach a temperature. It would just keep going, if it was hot or a cold. So, if the heater’s on, it would be 80 degrees inside, or the AC was on, it would be 60 inside. Now, it's not warming up. It’s 60 in the house even though the heater’s on. But so far, everything's good. I made another claim for them to come back out, and they are going to be here today. I feel like the turnaround time is good.

I like American Home Shield's service. When we're having an issue with the house, we just call in, get an order, and the repair guy comes and fixes the problem. Recently, the water wasn't draining properly from the sink in the kitchen, so I thought it was a back-up over time because we had our house for about 14 years and never had an issue with the kitchen drain with the water going out. But the sump pump, since we got an island, helps control the airflow to push the water out and that ended up going bad. So, the tech had to replace that and it started working. He's the only one that ever comes out and I like the guy. The claims submission process of AHS is also outstanding. For this claim, my wife called the 1-800 number and created the job through that. Then, the tech was dispatched the next business day.

It's been great every time we've had a claim. I’m glad we got AHS. I don’t think that anybody else is going to do it better.

For our recent claim with AHS, I had outlets along the wall that were not working. It was a heat and air conditioning company that they sent out first and it didn't work out so well. So they sent a heat and air conditioning company out first. That guy spent about three hours there and he couldn't figure it out. So then, they sent a young guy out. He came out a couple of days later and he stayed until he fixed it. He did a great job. So far, submitting a claim with AHS has been easy. I just get online and pay my co-pay. Usually, within a couple of hours, I get an email saying somebody's gonna contact me. We used it twice and I haven't had an issue either time. They've taken care of all my issues.

The dryer had no heat. I called American Home Shield on a Friday. Precision Appliance Repair was here on a Monday. They did a good job. They were very polite and cleaned up behind themself and footies on over the top of their shoes. I've used American Home Shield twice in two years and I have not had a problem with them.

When I sent in the claim, All System came out here within a very short time. I was very pleased with my result. The experience from beginning to end was good. I would recommend American Home Shield to someone else.

The hot water heater wasn't getting hot enough. I called Home Shield. I paid the $100, then Patel's Plumbing & Sewer Service came out, did their job, and left. They were great. Home Shield then denied the claim and that was it.

The service company was great. They were on time and they knew what they were doing. I’m pleased. It was such a great experience and it's making me think about renewing my contract with American Home Shield. AHS was fantastic and very responsive. They have good customer service.

I like AHS and the warranty is well worth it. If my dishwasher needs a repair on it, someone's come out Monday. For a first time homeowner, it's a great way if you don't have the money to replace something. It helps out and gives you that trust that the issue can be taken care of for you. Recently, I noticed that there was a bubble in my shingles and my roof was leaking. I submitted a claim and the techs came out the next day. They looked at it then they came out explaining what the issue was, which I was not used to. They were able to get the bubble back down and they readjusted the shingles for me, so there wouldn't be a leak anymore on the inside.

I would recommend American Home Shield. I didn't have it for a while, so I know what the other experience is like, and it's much better to have American Home Shield. The online process is easy to use. I'm pleased with the service overall. Every person who's come out has been helpful. One time, I had two toilets that were clogged up and the plumber addressed it very well and quickly.

Home Shield is very good and they check the problem. It's also very easy making a service request with them. I made one for my washing machine. The first technician that came didn't find out what was wrong with the washing machine. He was scared to take it apart and walked away. One week later, I had the same problem again. I call back and was sent a good technician. This second guy figured out what's wrong with the washing machine. He ordered a part then he fixed the washing machine a week later. He was very good.

I like the service that I've been getting, so I'm happy with American Home Shield. I put in a request and it's usually 24 to 48 hours, and I get a response back. It's pleasant. Other than a couple little glitches, they're very good and I've even told other people about them. I had an electrical issue and I was told Sears was coming out, but they didn't. They never even told me they weren't coming out. I called, made a complaint and they came out a couple of days later.

We were having trouble with our lights flickering in a couple of spots in the house. The repair person came in and he was very courteous. He was a good guy. He addressed the issue right away, figured out we needed some new switches put in, and he did it quickly. I had a very good experience.

My dishwasher would not turn on and run the cycle. I called American Home Shield to put in a claim and the process was straightforward and easy. The service people told me the date that they would be coming out and they came that day. They came twice because they checked out the problem and realized that they needed to order a part. They kept me apprised of the schedule. They were clear that they had to order the part and that they'd contact me as soon as the part came in. They came shortly after a couple of days later to install it. They did a fine job. Now, my dishwasher is wonderful. I don't have to hand-wash my dishes so I'm happy. I had an excellent experience.

We love AHS. They are very professional and the people that they send out do a thorough job. They also meet our expectations, which we set high because we're true believers that if you're going to do something, you do it right the first time. As a matter of fact, I'm having electricians come out this week. We also just sold our house, we're moving down to southern Ohio, and we want AHS to be our home warranty there. We had a home inspector come and he had written up everything under the sun that didn't need to be done, but we still had checked out. So last week, we had a plumber come out and they tightened and sealed a toilet for us. They did caulking as well and they checked underneath the faucets for us to make sure there were no leaks. They were in and out of here, plus they wore masks and kept distance. I would recommend AHS to anybody. Their fees are a little higher but we pay the service is really good and we want the full coverage.

The process is web-based and it's super easy. You submit a claim and AHS assigns a contractor who calls you within a day.

I called for my bathroom plumbing recently and the worker who came out was excellent. He did everything. He explained everything, ordered the part and everything was done. I would definitely recommend American Home Shield, except the price. I've told three other people to call and they did. There are also four members in my family who have the home warranty and they're all happy. Submitting a claim has been easier over the years as well, but personally, their price has gone up so much. From 49.99, now it's 62 something monthly. It is a lot. That's one of the major issues that I always have.

There was a gas smell that was coming out of the stove. I submitted a ticket via the website and Cal Valley contacted me. They came out in a week and a half and they fixed the issue.

We had a stoppage in one bathroom and the kitchen. The tech who came was early. He was very professional and he had his mask on. Everything was good with him and the company. Everything was rectified and everything is working in the end. I filed a claim before with American Home Shield and it took several days. But this time, I put it in the claim in the wee hour in the morning and early that morning, they responded and somebody would come out. I like that about Joy Plumbing.