RE/MAX Reviews

We called the repair number and petitioned in writing for the problem to be fixed. We heard no response. Before vacating the property we requested an initial walk-through before leaving the property. This is a provision that would allow us to correct any problem before leaving; thereby, protecting our deposit. At the time of requesting the walk-through I also asked again about touch up paint. Carla told me that I would have to take a 1x1 inch piece of the wall out and have it matched. I did. It did not match. The paint rep said that I would need to know the brand that had been used. Carla never returned my phone calls.

A Re/Max representative never showed up for an initial walk-through before we vacated. Upon moving out $1237.18 was held out of the deposit. The charges included: Carpet cleaning (carpets were not cleaned upon move-in), troubleshooting breaker for lights not working, paint, drywall damage, dump run for trash, and cleaning. The remainder of my deposit and an itemized list was not returned until almost 60 days after I had moved out. I called Carla and requested receipts because I was suspicious mostly about the dump run. I reminded her that the law only gives allowance for 21 days. She became hostile and would not speak to me. Carla never sent receipts. She did send two invoices. One invoice was for carpet cleaning and the second invoice was for all of the other charges. The second invoice is from the Steward Corporation.

They charged a total of $765.00. (I was never provided receipts for the paint and the dump run. Carla said we had left things that needed to go to the dump. I don't dispute that we left things. In fact, we did leave brand new camping equipment in one of the high cupboards in the garage. It was evident that it was new. No one bothered to call us to see if it was intentional. I have a hard time believing that it was taken to the dump.) I did some research and found the following information.

The Steward Corporation lists on the invoice an address that belongs to a UPS store. There was no phone number on the invoice so I looked one up. I had to use the reverse directory and use the UPS store's address. The phone number had been disconnected. I went to the California Secretary of State and found out that the contact person for the Steward Corporation is a licensed Real Estate Agent, Judy Shamblin, who works for the same company(Re/Max)as Carla. She works at the same address, just a different suite. The suite numbeer is 410.

Loss of $1237.18 and several hundred dollars in unused camping equipment.

I have had to take out 2 loans, one for the electric, and I have lost money on two plumbers trying to repair the bathrooms, only now to find out that the damage that was done, was not done by a licensed plumber, it was done by the owner or self, so therefore, that is why they did not give me a inspection on the house prior to me buying it...The toilet is over 16 inches from the wall, if you sit on it, it will tilt, the shower and the sink and the toilet are all connected to a 2 inch pipe, with no air vent at all, that is why it is not flushing...one plumber suggesed it might be a sewer problem, that is why they sold the house. The wiring on the house, was self done, half of the outlets worked, the other half didn't - therefore I had to rewire the entire house. $2500.00 This is my worst experience I have ever had in life.